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  • importing a VCard in the address book , objective C [migrated]

    - by user1044771
    I am designing a QR code reader, and it needs to detect and import contact cards in vCard format. is there a way to add the card data to the system Address Book directly, or do I need to parse the vCard myself and add each field individually? I will be getting the VCArd in a NSString format I tried the code below (from a different post) and didn't work -(IBAction)saveContacts{ NSString *vCardString = @"vCardDataHere"; CFDataRef vCardData = (__bridge_retained CFDataRef)[vCardString dataUsingEncoding:NSUTF8StringEncoding]; ABAddressBookRef book = ABAddressBookCreate(); ABRecordRef defaultSource = ABAddressBookCopyDefaultSource(book); CFArrayRef vCardPeople = ABPersonCreatePeopleInSourceWithVCardRepresentation(defaultSource, vCardData); for (CFIndex index = 0; index < CFArrayGetCount(vCardPeople); index++) { ABRecordRef person = CFArrayGetValueAtIndex(vCardPeople, index); ABAddressBookAddRecord(book, person, NULL); CFRelease(person); } CFRelease(vCardPeople); CFRelease(defaultSource); ABAddressBookSave(book, NULL); CFRelease(book); } I have searched a bit and fixed the code and here how it looks like it doesn t crash anymore but it doesn t save the VCard (NSString format) in the address book , any clues ?

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  • Ada and 'The Book'

    - by Phil Factor
    The long friendship between Charles Babbage and Ada Lovelace created one of the most exciting and mysterious of collaborations ever to have resulted in a technological breakthrough. The fireworks that created by the collision of two prodigious mathematical and creative talents resulted in an invention, the Analytical Engine, which went on to change society fundamentally. However, beyond that, we just don't know what the bulk of their collaborative work was about:;  it was done in strictest secrecy. Even the known outcome of their friendship, the first programmable computer, was shrouded in mystery. At the time, nobody, except close friends and family, had any idea of Ada Byron's contribution to the invention of the ‘Engine’, and how to program it. Her great insight was published in August 1843, under the initials AAL, standing for Ada Augusta Lovelace, her title then being the Countess of Lovelace. It was contained in a lengthy ‘note’ to her translation of a publication that remains the best description of Babbage's amazing Analytical Engine. The secret identity of the person behind those enigmatic initials was finally revealed by Prince de Polignac who, seventy years later, wrote to Ada's daughter to seek confirmation that her mother had, indeed, been the author of the brilliant sentences that described so accurately how Babbage's mechanical computer could be programmed with punch-cards. L.F. Menabrea's paper on the Analytical Engine first appeared in the 'Bibliotheque Universelle de Geneve' in October 1842, and Ada translated it anonymously for Taylor's 'Scientific Memoirs'. Charles Babbage was surprised that she had not written an original paper as she already knew a surprising amount about the way the machine worked. He persuaded her to at least write some explanatory notes. These notes ended up extending to four times the length of the original article and represented the first published account of how a machine could be programmed to perform any calculation. Her example of programming the Bernoulli sequence would have worked on the Analytical engine had the device’s construction been completed, and gave Ada an unassailable claim to have invented the art of programming. What was the reason for Ada's secrecy? She was the only legitimate child of Lord Byron, who was probably the best known celebrity of the age, so she was already famous. She was a senior aristocrat, with titles, a fortune in money and vast estates in the Midlands. She had political influence, and was the cousin of Lord Melbourne, who was the Prime Minister at that time. She was friendly with the young Queen Victoria. Her mathematical activities were a pastime, and not one that would be considered by others to be in keeping with her roles and responsibilities. You wouldn't dare to dream up a fictional heroine like Ada. She was dazzlingly beautiful and talented. She could speak several languages fluently, and play some musical instruments with professional skill. Contemporary accounts refer to her being 'accomplished in science, art and literature'. On top of that, she was a brilliant mathematician, a talent inherited from her mother, Annabella Milbanke. In her mother's circle of literary and scientific friends was Charles Babbage, and Ada's friendship with him dates from her teenage zest for Mathematics. She was one of the first people he'd ever met who understood what he had attempted to achieve with the 'Difference Engine', and with whom he could converse as intellectual equals. He arranged for her to have an education from the most talented academics in the country. Ada melted the heart of the cantankerous genius to the point that he became a faithful and loyal father-figure to her. She was one of the very few who could grasp the principles of the later, and very different, ‘Analytical Engine’ which was designed from the start to tackle a variety of tasks. Sadly, Ada Byron's life ended less than a decade after completing the work that assured her long-term fame, in November 1852. She was dying of cancer, her gambling habits had caused her to run up huge debts, she'd had more than one affairs, and she was being blackmailed. Her brilliant but unempathic mother was nursing her in her final illness, destroying her personal letters and records, and repaying her debts. Her husband was distraught but helpless. Charles Babbage, however, maintained his steadfast paternalistic friendship to the end. She appointed her loyal friend to be her executor. For years, she and Babbage had been working together on a secret project, known only as 'The Book'. We have a clue to what it was in a letter written by her nine years earlier, on 11th August 1843. It was a joint project by herself and Lord Lovelace, her husband, and was intended to involve Babbage's 'undivided energies'. It involved 'consulting your Engine' (it required Babbage’s computer). The letter gives no hint about the project except for the high-minded nature of its purpose, and its highly mathematical nature.  From then on, the surviving correspondence between the two gives only veiled references to 'The Book'. There isn't much, since Babbage later destroyed any letters that could have damaged her reputation within the Establishment. 'I cannot spare the book today, which I am very sorry for. At the moment I want it for constant reference, but I think you can have it tomorrow' (Oct 1844)  And 'I will send you the book directly, and you can say, when you receive it, how long you will want to keep it'. (Nov 1844)  The two of them were obviously intent on the work: She writes, four years later, 'I have an engagement for Wednesday which will prevent me from attending to your wishes about the book' (Dec 1848). This was something that they both needed to work on, but could not do in parallel: 'I will send the book on Tuesday, and it can be left with you till Friday' (11 Feb 1849). After six years work, it had been so well-handled that it was beginning to fall apart: 'Don't forget the new cover you promised for the book. The poor book is very shabby and wants one' (20 Sept 1849). So what was going on? The word 'book' was not a code-word: it was a real book, probably a 'printer's blank', plain paper, but properly bound so printers and publishers could show off how the published work might look. The hints from the correspondence are of advanced mathematics. It is obvious that the book was travelling between them, back and forth, each one working on it for less than a week before passing it back. Ada and her husband were certainly involved in gambling large sums of money on the horses, and so most biographers have concluded that the three of them were trying to calculate the mathematical odds on the horses. This theory has three large problems. Firstly, Ada's original letter proposing the project refers to its high-minded nature. Babbage was temperamentally opposed to gambling and would scarcely have given so much time to the project, even though he was devoted to Ada. Secondly, Babbage would have very soon have realized the hopelessness of trying to beat the bookies. This sort of betting never attracts his type of intellectual background. The third problem is that any work on calculating the odds on horses would not need a well-thumbed book to pass back and forth between them; they would have not had to work in series. The original project was instigated by Ada, along with her husband, William King-Noel, 1st Earl of Lovelace. Charles Babbage was invited to join the project after the couple had come up with the idea. What could William have contributed? One might assume that William was a Bertie Wooster character, addicted only to the joys of the turf, but this was far from the truth. He was a scientist, a Cambridge graduate who was later elected to be a Fellow of the Royal Society. After Eton, he went to Trinity College, Cambridge. On graduation, he entered the diplomatic service and acted as secretary under Lord Nugent, who was Lord Commissioner of the Ionian Islands. William was very friendly with Babbage too, able to discuss scientific matters on equal terms. He was a capable engineer who invented a process for bending large timbers by the application of steam heat. He delivered a paper to the Institution of Civil Engineers in 1849, and received praise from the great engineer, Isambard Kingdom Brunel. As well as being Lord Lieutenant of the County of Surrey for most of Victoria's reign, he had time for a string of scientific and engineering achievements. Whatever the project was, it is unlikely that William was a junior partner. After Ada's death, the project disappeared. Then, two years later, Babbage, through one of his occasional outbursts of temper, demonstrated that he was able to decrypt one of the most powerful of secret codes, Vigenère's autokey cipher.  All contemporary diplomatic and military messages used a variant of this cipher. Babbage had made three important discoveries, namely, the mathematical law of this cipher, the principle of the key periodicity, and the technique of the symmetry of position. The technique is now known as the Kasiski examination, also called the Kasiski test, but Babbage got there first. At one time, he listed amongst his future projects, the writing of a book 'The Philosophy of Decyphering', but it never came to anything. This discovery was going to change the course of history, since it was used to decipher the Russians’ military dispatches in the Crimean war. Babbage himself played a role during the Crimean War as a cryptographical adviser to his friend, Rear-Admiral Sir Francis Beaufort of the Admiralty. This is as much as we can be certain about in trying to make sense of the bulk of the time that Charles Babbage and Ada Lovelace worked together. Nine years of intensive work, involving the 'Engine' and a great deal of mathematics and research seems to have been lost: or has it? I've argued in the past http://www.simple-talk.com/community/blogs/philfactor/archive/2008/06/13/59614.aspx that the cracking of the Vigenère autokey cipher, was a fundamental motive behind the British Government's support and funding of the 'Difference Engine'. The Duke of Wellington, whose understanding of the military significance of being able to read enemy dispatches, was the most steadfast advocate of the project. If the three friends were actually doing the work of cracking codes by mathematical techniques that used the techniques of key periodicity, and symmetry of position (the use of a book being passed quickly to and fro is very suggestive), intending to then use the 'Engine' to do the routine cracking of each dispatch, then this is a rather different story. The project was Ada and William's idea. (William had served in the diplomatic service and would be familiar with the use of codes). This makes Ada Lovelace the initiator of a project which, by giving both Britain, and probably the USA, a diplomatic and military advantage in the second part of the Nineteenth century, changed world history. Ada would never have wanted any credit for cracking the cipher, and developing the method that rendered all contemporary military and diplomatic ciphering techniques nugatory; quite the reverse. And it is clear from the gaps in the record of the letters between the collaborators that the evidence was destroyed, probably on her request by her irascible but intensely honorable executor, Charles Babbage. Charles Babbage toyed with the idea of going public, but the Crimean war put an end to that. The British Government had a valuable secret, and intended to keep it that way. Ada and Charles had quite often discussed possible moneymaking projects that would fund the development of the Analytic Engine, the first programmable computer, but their secret work was never in the running as a potential cash cow. I suspect that the British Government was, even then, working on the concealment of a discovery whose value to the nation depended on it remaining so. The success of code-breaking in the Crimean war, and the American Civil war, led to the British and Americans  subsequently giving much more weight and funding to the science of decryption. Paradoxically, this makes Ada's contribution even closer to the creation of Colossus, the first digital computer, at Bletchley Park, specifically to crack the Nazi’s secret codes.

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  • Upgrading to Oracle Enterprise Manager 12c Release 2: Top Tips One Must Know

    - by AnkurGupta
    Recently Oracle announced incremental release of Enterprise Manager 12c called Enterprise Manager 12c Release 2 (EM12c R2) which includes several new exciting features (Press announcement). Right before the official release, we upgraded an internal production site from EM 12c R1 to EM 12c R2 and had an extremely pleasant experience. Let me share few key takeaways as well as few tips from this upgrade exercise. I - Why Should You Upgrade To Enterprise Manager 12c Release 2 While an upgrade is usually recommended primarily to take benefit of the latest features (which is valid for this upgrade as well), I found several other compelling reasons purely from deployment perspective. Standardize your EM deployment:  Enterprise Manager comprises of several different components (OMS, agents, plug-ins, etc) and it might be possible that these are at varied patch levels in your environment. For instance, in case of an environment containing Bundle Patch 1 (customer announcement), there is a good chance that you may not have all the components up-to-date. There are two possible reasons. Bundle Patch 1 involved patching different components (OMS, agents, plug-ins) with multiple one-off patches which may not have been applied to all components yet. Bundle Patch 1 for different platforms were not released together. Which means you may not have got the chance to patch all the components on different platforms. Note: BP1 patches are not mandatory to upgrade to EM12c R2 release EM 12c R2 provides an excellent opportunity to standardize your Cloud Control environment (OMS, repository and agents) and plug-ins to latest versions in single shot. All platform releases are made available simultaneously: For the very first time in the history of EM release, all the platforms were released on day one itself, which means you do not need to wait for platform specific binaries for EM OMS or Agent to perform install or upgrades in a heterogeneous environment. Highly refined and automated process – Upgrade process is by far the smoothest and the cleanest as compared to previous releases of Enterprise manager. Following are the ones that stand out. Automatic Plug-in management – Plug-in upgrade along with new plug-in deployment is supported in upgrade installer wizard which means bulk of the updates to OMS and repository can be done in the same workflow. Saves time and minimizes user inputs. Plug-in Upgrade or Migrate Auto Update: While doing the OMS and repository upgrade, you can use Auto Update screen in Oracle Universal Installer to check for any updates/patches. That will help you to avoid the know issues and will make sure that your upgrade is successful. Allows mass upgrade of EM Agents – A new dedicated menu has been added in the EM console for agent upgrade. Agent upgrade workflow is extremely simple that requires agent name as the only input. ADM / JVMD Manager/Agent upgrade – complete process is supported via UI screens. EM12c R2 Upgrade Guide is much simpler to follow as compared to those for earlier releases. This is attributed to the simpler upgrade process. Robust and Performing Platform: EM12c R2 release not only includes several new features, but also provides a more stable platform which incorporates several fixes and enhancements in the Enterprise Manager framework. II - Few Tips To Remember In my last post (blog link) I shared few tips and tricks from my experience applying the Bundle Patch. Recently I upgraded the same site to EM 12c R2 and found few points that you must take note of, while planning this upgrade. The tips below are also applicable to EM 12c R1 environments that do not have Bundle Patch 1 patches applied. Verify the monitored application certification – Specific targets like E-Business Suite have not yet been certified as managed target in EM 12c R2. Therefore make sure to recheck the Enterprise Manager certification Matrix on My Oracle Support before planning the upgrade. Plan downtime – Because EM 12c R2 is an incremental release of EM 12c, for EM 12c R1 to EM 12c R2 upgrade supports only 1-system upgrade approach, which mean there will be downtime. OMS name change after upgrade – In case of multi OMS environments, additional OMS is renamed after upgrade, which has few implications when you upgrade JVMD and ADP agents on OMS. This is well documented in upgrade guide but make sure you read through all the notes. Upgrading BI Publisher– EM12c R2 is certified with BI Publisher 11.1.1.6.0 only. Therefore in case you are using EM 12c R1 which is integrated with BI Publisher 11.1.1.5.0, you must upgrade the BI Publisher to 11.1.1.6.0. Follow the steps from Advanced Installation and Configuration Guide here. Perform Post upgrade Tasks – Make sure to perform post upgrade steps mentioned in documentation here. These include critical changes that must be done right after upgrade to get the right configuration. For instance Database plug-in should be upgraded to Revision 3 (12.1.0.2.0 [u120804]). Delete old OMS Home – EM12c R1 to EM12c R2 is an out of place upgrade, which means it creates a new oracle home for OMS, plug-ins, etc. Therefore please ensure that You have sufficient extra space for new OMS before starting the upgrade process. You clean up the old OMS home after the upgrade process. Steps are available here. DO NOT remove the agent home on OMS host, because agent is upgraded in-place. If you have standby OMS setup then do look into the steps to upgrade the standby OMS from the upgrade guide before going ahead. Read the right documentation – Make sure to follow the Upgrade guide which provides the most comprehensive information on EM12c R2 upgrade process. Additionally you can refer other resources to get familiar with upgrade concepts. Recorded webcast - Oracle Enterprise Manager Cloud Control 12c Release 2 Installation and Upgrade Overview Presentation - Understanding Enterprise Manager 12.1.0.2 Upgrade We are very excited about this latest release and will look forward to hear back any feedback from your upgrade experience!

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  • HDFC Bank's Journey to Oracle Private Database Cloud

    - by Nilesh Agrawal
    One of the key takeaways from a recent post by Sushil Kumar is the importance of business initiative that drives the transformational journey from legacy IT to enterprise private cloud. The journey that leads to a agile, self-service and efficient infrastructure with reduced complexity and enables IT to deliver services more closely aligned with business requirements. Nilanjay Bhattacharjee, AVP, IT of HDFC Bank presented a real-world case study based on one such initiative in his Oracle OpenWorld session titled "HDFC BANK Journey into Oracle Database Cloud with EM 12c DBaaS". The case study highlighted in this session is from HDFC Bank’s Lending Business Segment, which comprises roughly 50% of Bank’s top line. Bank’s Lending Business is always under pressure to launch “New Schemes” to compete and stay ahead in this segment and IT has to keep up with this challenging business requirement. Lending related applications are highly dynamic and go through constant changes and every single and minor change in each related application is required to be thoroughly UAT tested certified before they are certified for production rollout. This leads to a constant pressure in IT for rapid provisioning of UAT databases on an ongoing basis to enable faster time to market. Nilanjay joined Sushil Kumar, VP, Product Strategy, Oracle, during the Enterprise Manager general session at Oracle OpenWorld 2012. Let's watch what Nilanjay had to say about their recent Database cloud deployment. “Agility” in launching new business schemes became the key business driver for private database cloud adoption in the Bank. Nilanjay spent an hour discussing it during his session. Let's look at why Database-as-a-Service(DBaaS) model was need of the hour in this case  - Average 3 days to provision UAT Database for Loan Management Application Silo’ed UAT environment with Average 30% utilization Compliance requirement consume UAT testing resources DBA activities leads to $$ paid to SI for provisioning databases manually Overhead in managing configuration drift between production and test environments Rollout impact/delay on new business initiatives The private database cloud implementation progressed through 4 fundamental phases - Standardization, Consolidation, Automation, Optimization of UAT infrastructure. Project scoping was carried out and end users and stakeholders were engaged early on right from planning phase and including all phases of implementation. Standardization and Consolidation phase involved multiple iterations of planning to first standardize on infrastructure, db versions, patch levels, configuration, IT processes etc and with database level consolidation project onto Exadata platform. It was also decided to have existing AIX UAT DB landscape covered and EM 12c DBaaS solution being platform agnostic supported this model well. Automation and Optimization phase provided the necessary Agility, Self-Service and efficiency and this was made possible via EM 12c DBaaS. EM 12c DBaaS Self-Service/SSA Portal was setup with required zones, quotas, service templates, charge plan defined. There were 2 zones implemented - Exadata zone  primarily for UAT and benchmark testing for databases running on Exadata platform and second zone was for AIX setup to cover other databases those running on AIX. Metering and Chargeback/Showback capabilities provided business and IT the framework for cloud optimization and also visibility into cloud usage. More details on UAT cloud implementation, related building blocks and EM 12c DBaaS solution are covered in Nilanjay's OpenWorld session here. Some of the key Benefits achieved from UAT cloud initiative are - New business initiatives can be easily launched due to rapid provisioning of UAT Databases [ ~3 hours ] Drastically cut down $$ on SI for DBA Activities due to Self-Service Effective usage of infrastructure leading to  better ROI Empowering  consumers to provision database using Self-Service Control on project schedule with DB end date aligned to project plan submitted during provisioning Databases provisioned through Self-Service are monitored in EM and auto configured for Alerts and KPI Regulatory requirement of database does not impact existing project in queue This table below shows typical list of activities and tasks involved when a end user requests for a UAT database. EM 12c DBaaS solution helped reduce UAT database provisioning time from roughly 3 days down to 3 hours and this timing also includes provisioning time for database with production scale data (ranging from 250 G to 2 TB of data) - And it's not just about time to provision,  this initiative has enabled an agile, efficient and transparent UAT environment where end users are empowered with real control of cloud resources and IT's role is shifted as enabler of strategic services instead of being administrator of all user requests. The strong collaboration between IT and business community right from planning to implementation to go-live has played the key role in achieving this common goal of enterprise private cloud. Finally, real cloud is here and this cloud is accompanied with rain (business benefits) as well ! For more information, please go to Oracle Enterprise Manager  web page or  follow us at :  Twitter | Facebook | YouTube | Linkedin | Newsletter

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  • NEW 2-Day Instructor Led Course on Oracle Data Mining Now Available!

    - by chberger
    A NEW 2-Day Instructor Led Course on Oracle Data Mining has been developed for customers and anyone wanting to learn more about data mining, predictive analytics and knowledge discovery inside the Oracle Database.  Course Objectives: Explain basic data mining concepts and describe the benefits of predictive analysis Understand primary data mining tasks, and describe the key steps of a data mining process Use the Oracle Data Miner to build,evaluate, and apply multiple data mining models Use Oracle Data Mining's predictions and insights to address many kinds of business problems, including: Predict individual behavior, Predict values, Find co-occurring events Learn how to deploy data mining results for real-time access by end-users Five reasons why you should attend this 2 day Oracle Data Mining Oracle University course. With Oracle Data Mining, a component of the Oracle Advanced Analytics Option, you will learn to gain insight and foresight to: Go beyond simple BI and dashboards about the past. This course will teach you about "data mining" and "predictive analytics", analytical techniques that can provide huge competitive advantage Take advantage of your data and investment in Oracle technology Leverage all the data in your data warehouse, customer data, service data, sales data, customer comments and other unstructured data, point of sale (POS) data, to build and deploy predictive models throughout the enterprise. Learn how to explore and understand your data and find patterns and relationships that were previously hidden Focus on solving strategic challenges to the business, for example, targeting "best customers" with the right offer, identifying product bundles, detecting anomalies and potential fraud, finding natural customer segments and gaining customer insight.

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  • ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

    - by Andreea Vaduva
    Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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  • So, whats the best book on C#?

    - by mbcrump
    I see this question several times a day from newbie’s to professionals. I have listed the best C# books that I have read so far.   ECMA-334 C# Language Specification. – FREE book. This is probably the best place to start. Read it backwards and forwards and you can even request a hard copy. Absolute Beginners Guide to C Sharp 2nd Edition – Used this early on and found it very useful even if its game programming. C-Sharp 2.0 - The Complete Reference, 2nd Edition (McGraw-Hill, 2006) – One of the most useful books that is always with me. It contains short example code and is very well written. Dot Net Zero - Charles Petzold  - FREE book and you should definately give it a read. C Sharp in Depth by Jon Skeet -  Probably one of the most in depth books on C Sharp and definitely not for beginners. Jon Skeet knows C# like no other. I would consider this book the Bible of C#. If you understand 50% of this book, you have a good understanding of the language.  CLR via C Sharp 3rd Edition – I just started reading this book and it is another book thats not for beginners. If you really want to understand the CLR then give this book a try. Well, thats it. I hope you enjoy the books as I have spent a lot of time researching different C# books.

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  • What is the best book on Silverlight 4?

    - by mbcrump
    Silverlight/Expression 4 Books! I recently stumbled upon a post asking, “What is the best book on Silverlight 4?” In the age of the internet, it can be hard for anyone searching for a good book to actually find it. I have read a few Silverlight 4/Expression books in 2010 and decided to post the “best of” collection. Instead of reading multiple books, you can cut your list down to whatever category that you fit in. With Silverlight 5 coming soon, now is the time to get up to speed with what Silverlight 4 can offer. Be sure to read the full review at the bottom of each section. For the “Beginner” Silverlight Developer: Both of these books contains very simple applications and will get you started very fast. and Book Review: Microsoft Silverlight 4 Step by Step For the guy/gal that wants to “Master” Expression Blend 4: This is a hands-on kind of book. Victor get you started early on with some sample application and quickly deep dives into Storyboard and other Animations. If you want to learn Blend 4 then this is the place to start. Book Review: Foundation Expression Blend 4 by Victor Gaudioso If you are aiming to learn more about the Business side of Silverlight then check out the following two books: and Finally, For the Silverlight 4 guy/gal that wants to “Master” Silverlight 4, it really boils down to the following two books: and   Book Review: Silverlight 4 Unleashed by Laurent Bugnion Book Review: Silverlight 4 in Action by Pete Brown I can’t describe how much that I’ve actually learned from both of these books. I would also recommend you read these books if you are preparing for your Silverlight 4 Certification. For a complete list of all Silverlight 4 books then check out http://www.silverlight.net/learn/books/ and don’t forget to subscribe to my blog.  Subscribe to my feed CodeProject

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  • Python in Finance by Yuxing Yan, Packt Publishing Book Review

    - by Compudicted
    Originally posted on: http://geekswithblogs.net/Compudicted/archive/2014/06/04/python-in-finance-by-yuxing-yan-packt-publishing-book-review.aspx I picked Python in Finance from Packt Publishing to review expecting to bore myself with complex algorithms and senseless formulas while seeing little actual Python in action, indeed at 400 pages plus it may seem so. But, it turned out to be quite the opposite. I learned a lot about practical implementations of various Python modules as SciPy, NumPy and several more, I think they empower a developer a lot. No wonder Python is on the track to become a de-facto scientist language of choice! But I am not going to compromise the truth, the book does discuss numerous financial terms, many of them, and this is where the enormous power of this book is coming from: it is like standing on the shoulders of a giant. Python is that giant - flexible and powerful, yet very approachable. The TOC is very detailed thanks to Packt, any one can see what financial algorithms are covered, I am only going to name a few which I had most fun with (though all of them are covered in enough details): Fama*, Fat Tail, ARCH, Monte-Carlo and of course the volatility smile! I am under an impression this book is best suited for students in Finance, especially those who are about to join the workforce, but I suspect the material in this book is very well suited for mature Financists, an investor who has some programming skills and wants to benefit from it, or even a programmer, or a mathematician who already knows Python or any other language, but wants to have fun in Quantitative Finance and earn a few buck! Pure fun, real results, tons of practical insight from reading data from a file to downloading trade data from Yahoo! Lastly, I need to complement Yuxing – he is a talented teacher, this book could not be what it is otherwise. It is a 5 out of 5 product. Disclaimer: I received a  free copy of this book for review purposes from the publisher.

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  • Vernon's book Implementing DDD and modeling of underlying concepts

    - by EdvRusj
    Following questions all refer to examples presented in Implementing DDD In article we can see from Figure 6 that both BankingAccount and PayeeAccount represent the same underlying concept of Banking Account BA 1. On page 64 author gives an example of a publishing organization, where the life-cycle of a book goes through several stages ( proposing a book, editorial process, translation of the book ... ) and at each of those stages this book has a different definition. Each stage of the book is defined in a different Bounded Context, but do all these different definitions still represent the same underlying concept of a Book, just like both BankingAccount and PayeeAccount represent the same underlying concept of a BA? 2. a) I understand why User shouldn't exist in Collaboration Context ( CC ), but instead should be defined within Identity and Access Context IAC ( page 65 ). But still, do User ( IAC ), Moderator ( CC ), Author ( CC ),Owner ( CC ) and Participant ( CC ) all represent different aspects of the same underlying concept? b) If yes, then this means that CC contains several model elements ( Moderator, Author, Owner and Participant ), each representing different aspect of the same underlying concept ( just like both BankingAccount and PayeeAccount represent the same underlying concept of a BA ). But isn't this considered a duplication of concepts ( Evan's book, page 339 ), since several model elements in CC represent the same underlying concept? c) If Moderator, Author ... don't represent the same underlying concept, then what underlying concept does each represent? 3. In an e-commerce system, the term Customer has multiple meanings ( page 49 ): When user is browsing the Catalog, Customer has different meaning than when user is placing an Order. But do these two different definitions of a Customer represent the same underlying concept, just like both BankingAccount and PayeeAccount represent the same underlying concept of a BA? thanks

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  • Top Questions and Answers for Pluging into Oracle Database as a Service

    - by David Swanger
    Yesterday we hosted a comprehensive online forum that shared a comprehensive path to help your organization design, deploy, and deliver a Database as a Service cloud. If you missed the online forum, you can watch it on demand by registering here. We received numerous questions.  Below are highlights of the most informative: DBaaS requires a lengthy and careful design efforts. What is the minimum requirements of setting up a scaled-down environment and test it out? You should have an OEM 12c environment for DBaaS administration and then a target database deployment platform that has the key characteristics of what your production environment will look like. This could be a single server or it could be a small pool of hosts if your production DBaaS will be larger and you want to test a more robust / real world configuration with Zones and Pools or DR capabilities for example. How does this benefit companies having their own data center? This allows companies to transform their internal IT to a service delivery model for the database. The benefits to the company are significant cost savings, improved business agility and reduced risk. The benefits to the consumers (internal) of services if much fast provisioning, and response to change in business requirements. From a deployment perspective, is DBaaS's job solely DBA's job? The best deployment model enables the DBA (or end-user) to control the entire process. All resources required to deploy the service are pre-provisioned, and there are no external dependencies (on network, storage, sysadmins teams). The service is created either via a self-service portal or by the DBA. The purpose of self service seems to be that the end user does not rely on the DBA. I just need to give him a template. He decides how much AMM he needs. Why shall I set it one by one. That doesn't seem to be the purpose of self service. Most customers we have worked with define a standardized service catalog, with a few (2 to 5) different classes of service. For each of these classes, there is a pre-defined deployment template, and the user has the ability to select from some pre-defined service sizes. The administrator only has to create this catalog once. Each user then simply selects from the options offered in the catalog.  Looking at DBaaS service definition, it seems to be no different from a service definition provided by a well defined DBA team. Why do you attribute it to DBaaS? There are a couple of perspectives. First, some organizations might already be operating with a high level of standardization and a higher level of maturity from an ITIL or Service Management perspective. Their journey to DBaaS could be shorter and their Service Definition will evolve less but they still might need to add capabilities such as Self Service and Metering/Chargeback. Other organizations are still operating in highly siloed environments with little automation and their formal Service Definition (if they have one) will be a lot less mature today. Therefore their future state DBaaS will look a lot different from their current state, as will their Service Definition. How database as a service impact or help with "Click to Compute" or deploying "Database in cloud infrastructure" DBaaS enables Click to Compute. Oracle DBaaS can be implemented using three architecture models: Oracle Multitenant 12c, native consolidation using Oracle Database and consolidation using virtualization in infrastructure cloud. As Deploy session showed, you get higher consolidating density and efficiency using Multitenant and higher isolation using infrastructure cloud. Depending upon your business needs, DBaaS can be implemented using any of these models. How exactly is the DBaaS different from the traditional db? Storage/OS/DB all together to 'transparently' provide service to applications? Will there be across-databases access by application/user. Some key differences are: 1) The services run on a shared platform. 2) The services can be rapidly provisioned (< 15 minutes). 3) The services are dynamic and can be relocated, grown, shrunk as needed to meet business needs without disruption and rapidly. 4) The user is able to provision the services directly from a standardized service catalog.. With 24x7x365 databases its difficult to find off peak hrs to do basic admin tasks such as gathering stats, running backups, batch jobs. How does pluggable database handle this and different needs/patching downtime of apps databases might be serving? You can gather stats in Oracle Multitenant the same way you had been in regular databases. Regarding patching/upgrading, Oracle Multitenant makes patch/upgrade very efficient in that you can pre-provision a new version/patched multitenant db in a different ORACLE_HOME and then unplug a PDB from its CDB and plug it into the newer/patched CDB in seconds.  Thanks for all the great questions!  If you'd like to learn more and missed the online forum, you can watch it on demand here.

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  • Experience Oracle Enterprise Data Quality at OpenWorld 2012

    - by Mala Narasimharajan
    This year Enterprise Data Quality features sessions designed to cover topics above and beyond product strategy and roadmap. Specifically, we have planned to have sessions around data governance, how does EDQ enable data acquisition, migration as well as integration. In addition, check out our hands-on-lab to see for yourself the new enhancements and integration to EDQ. Finally, no OpenWorld is complete without fully exploring the DemoGrounds – come and learn how enterprise data quality is critical to enterprise success and fit-for-purpose data. SESSIONS Mon Oct 1   1:45 PM - 2:45 PM Oracle Enterprise Data Quality: Product Overview and Roadmap Moscone West – 3006 Wed Oct 3   1:15 PM - 2:15 PM Data Preparation and Ongoing Governance with the Oracle Enterprise Data Quality Platform                                                   Moscone West – 3000 Thurs – Oct 4   12:45 PM - 1:45 PM Data Acquisition, Migration, and Integration with the Oracle Enterprise Data Quality Platform                                                 Moscone West – 3005     HANDS ON LAB – Mon Oct 1   4:45 PM - 5:45 PM Introduction to Oracle Enterprise Data Quality Application                                                                                                                   Marriott Marquis - Salon ½ DEMO   Trusted Data with Oracle Enterprise Data Quality Moscone South, Right - S-243

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  • Advice on choosing a book to read

    - by Kioshiki
    I would like to ask for some recommendations on useful books to read. Initially I had intended on posting quite a long description of my current issue and asking for advice. But I realised that I didn’t have a clear idea of what I wanted to ask. One thing that is clear to me is that my knowledge in various areas needs improving and reading is one method of doing that. Though choosing the right book to read seems like a task in itself when there are so many books out there. I am a programmer but I also deal with analysis, design & testing. So I am not sure what type of book to read. One option might be to work through two books at the same time. I had thought maybe one about design or practices and another of a more technical focus. Recently I came across one book that I thought might be useful to read: http://xunitpatterns.com/index.html It seems like an interesting book, but the comments I read on amazon.co.uk show that the book is probably longer than it needs to be. Has anyone read it and can comment on this? Another book that I already own and would probably be a good one to finish reading is this: http://www.amazon.co.uk/Code-Complete-Practical-Handbook-Construction/dp/0735619670/ref=sr_1_1?ie=UTF8&qid=1309438553&sr=8-1 Has anyone else read this who can comment on its usefulness? Beyond these two I currently have no clear idea of what to read. I have thought about reading a book related to OO design or the GOF design patterns. But I wonder if I am worrying too much about the process and practices and not focusing on the actual work. I would be very grateful for any suggestions or comments. Many Thanks, Kioshiki

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  • New Whitepaper: Best Practices for Gathering EBS Database Statistics

    - by Elke Phelps (Oracle Development)
    Most Oracle Applications DBAs and E-Business Suite users understand the importance of accurate database statistics.  Missing, stale or skewed statistics can adversely affect performance.  Oracle E-Business Suite statistics should only be gathered using FND_STATS or the Gather Statistics concurrent request. Gathering statistics with DBMS_STATS or the desupported ANALYZE command may result in suboptimal executions plans for E-Business Suite. Our E-Business Suite Performance Team has been busy implementing and testing new features for gathering statistics using FND_STATS in Oracle E-Business Suite databases.  The new features and guidelines for when and how to gather statistics are published in the following whitepaper: Best Practices for Gathering Statistics with Oracle E-Business Suite (Note 1586374.1) The new white paper details the following options for gathering statistics using FND_STATS and the Gather Statistics concurrent request:: History Mode - backup existing statistics prior to gather new statistics GATHER_AUTO Option - gather statistics for tables based upon % change Histograms - collect statistics for histograms AUTO Sampling - use the new FND_STATS feature that supports the AUTO option for using AUTO sample size Extended Statistics - use the new FND_STATS feature that supports the creation of column groups and automatic statistics collection on the column groups when table statistics are gathered Incremental Statistics - gather incremental statistics for partitioned tables The new white paper also includes examples and performance test cases for the following: Extended Optimizer Statistics Incremental Statistics Gathering Concurrent Statistics Gathering This white paper includes details about the standalone Oracle E-Business Suite Release 11i and 12 patches that are required to take advantage of this new functionality. Your feedback is welcome We would be very interested in hearing about your experiences with these new options for gathering statistics.  Please feel free to post your comments here or drop us a line privately.Related Oracle OpenWorld 2013 Session Getting Optimal Performance from Oracle E-Business Suite (CON8485) Related My Oracle Support Notes Collecting Statistics with Oracle EBS 11i and R12 (Note 368252.1) Non-EBS Related Blogs, White Papers and My Oracle Support Notes  Oracle Optimizer Blog Understanding Optimizer Statistic (white paper) Fixed Objects Statistics(GATHER_FIXED_OBJECTS_STATS) Considerations (Note 798257.1)

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  • New OFM versions released SOA Suite 11.1.1.4 &amp; BPM 11.1.1.4 &amp; JDeveloper 11.1.1.4 WebLogic on JRockit 10.3.4 feedback from the community

    - by Jürgen Kress
    Oracle SOA Suite 11g Installations This is the latest release of the Oracle SOA Suite 11g. Please see the Documentation tab for Release Notes, Installation Guides and other release specific information. Please also see the List of New Features and Samples provided for this release. Release 11gR1 (11.1.1.4.0) Microsoft Windows (32-bit JVM) Linux (32-bit JVM) Generic Oracle JDeveloper 11g Rel 1 (11.1.1.x) (JDeveloper + ADF) Integrated development environment certified on Windows, Linux, and Macintosh. License is free (read the Pricing FAQ). Studio Edition for Windows (1.2 GB) | Studio Edition for Linux (1.3 GB) | See All See Additional Development Tools Oracle WebLogic Server 11g Rel 1 (10.3.4) Installers The WebLogic Server installers include Oracle Coherence and Oracle Enterprise Pack for Eclipse and supports development with other Fusion Middleware products . The zip includes WebLogic Server only and is intended for WebLogic Server development only. Linux x86 (1.1 GB) | Windows x86 (1 GB) Zip for Windows x86, Linux x86, Mac OS X (316 MB) | See All Oracle WebLogic Server 11gR1 (10.3.4) on JRockit Virtual Edition Download For additional downloads please visit the Oracle Fusion Middleware Products Update Center Share your feedback with the @soacommunity on twitter SOASimone Simone Geib SOA Suite 11gR1 (11.1.1.4.0) has just been released: http://www.oracle.com/technetwork/middleware/soasuite/downloads/index.html gschmutz gschmutz My new blog post: WebLogic Server, JDev, SOA, BPM, OSB and CEP 11.1.1.4 (PS3) available! - http://tinyurl.com/4negnpn simon_haslam Simon Haslam I'm very pleased to see WLS 10.3.4 for JRockit VE launched at the same time as the rest of PS3 http://j.mp/gl1nQm (32bit anyway) lucasjellema Lucas Jellema See http://www.oracle.com/ocom/groups/public/@otn/documents/webcontent/156082.xml for PS3 extension downloads BPM, SOA Editor, WebCenter demed demed List of new features in @OracleSOA 11gR1 PS3: http://bit.ly/fVRwsP is not extremely long but huge release by # of bugs fixed. Go! biemond Edwin Biemond WebLogic 10.3.4 new features http://bit.ly/f7L1Eu Exalogic Elastic Cloud , JPA2 , Maven plugin, OWSM policies on WebLogic SCA applications JDeveloper JDeveloper & ADF JDeveloper and Oracle ADF 11g Release 1 Patch Set 3 (11.1.1.4.0): New Features and Bug Fixes http://bit.ly/feghnY simon_haslam Simon Haslam WebLogic Server 10.3.4 (i.e. 11gR1 PS3) available now too http://bit.ly/eeysZ2 JDeveloper JDeveloper & ADF Share your impressions on the new JDeveloper 11g Patchset 3 release that came out today! Download it here: http://bit.ly/dogRN8 VikasAatOracle Vikas Anand SOA Suite 11gR1PS3 is Hotpluggable ...see list of features that @Demed posted..#soa #soacommunity   New versions of Oracle Fusion Middleware 11g R1 (11.1.1.4.x)  include: Oracle WebLogic Server 11g R1 (10.3.4) Oracle SOA Suite 11g R1 (11.1.1.4.0) Oracle Business Process Management 11g R1 (11.1.1.4.0) Oracle Complex Event Processing 11g R1 (11.1.1.4.0) Oracle Application Integration Architecture Foundation Pack 11g R1 (11.1.1.4.0) Oracle Service Bus 11g R1 (11.1.1.4.0) Oracle Enterprise Repository 11g R1 (11.1.1.4.0) Oracle Identity Management 11g R1 (11.1.1.4.0) Oracle Enterprise Content Management 11g R1 (11.1.1.4.0) Oracle WebCenter 11g R1 (11.1.1.4.0) - coming soon Oracle Forms, Reports, Portal & Discoverer 11g R1 (11.1.1.4.0) Oracle Repository Creation Utility 11g R1 (11.1.1.4.0) Oracle JDeveloper & Application Development Runtime 11g R1 (11.1.1.4.0) Resources Download  (OTN) Certification Documentation   New Features in Oracle SOA Suite 11g Release 1 (11.1.1.4.0) Updated: January, 2011 Go to Oracle SOA Suite 11g Doc Introduction Oracle SOA Suite 11gR1 (11.1.1.4.0) includes both bug fixes as well as new features listed below - click on the title of each feature for more details. Downloads, documentation links and more information on the Oracle SOA Suite available on the SOA Suite OTN page and as always, we welcome your feedback on the SOA OTN forum. New in Oracle SOA Suite in this release BPEL Component BPEL 2.0 support in JDeveloper The BPEL editor in JDeveloper now generates BPEL 2.0 code and introduces several new activities. Augmented XML variables auto-initialization capabilities The XML variable auto-initialization capabilities have been enhanced to support two need additional use cases: to initialize the to-spec node if it doesn't exist during the rule and to initialize array elements. New Assign Activity dialog The new Assign Activity supports the same drag & drop paradigm used for the XSLT mapper, greatly streamlining the task of assigning multiple variables. Mediator Component Time window parameter for the resequencer This new parameter lets users initiate a best-effort resequencing based on a time window rather than a number of messages. Support for attachments in the Mediator assign dialog The Mediator assign dialog now supports attachment, enabling usage of the Mediator to transmit attachments even if source and target schemas are different. Adapters & Bindings ChunkSize property added to the File Adapter header properties The ChunkSize property of the File Adapter is now available as a header property, allowing in-process modification of the value for this property. Improved support for distributed WLS JMS topics though automatic rebalancing of listeners The JMS Adapter has been enhanced to subscribe to administrative events from WLS JMS. Based on these events, it dynamically rebalances listeners when there are changes to the members of a local or remote WLS JMS distributed destination. JDeveloper configuration wizard for custom JCA adapters A new wizard is available in JDeveloper to configure custom-built adapters Administration & Enterprise Manager Enhanced purging capabilities to manage database growth Historical instance data can now be purged using three different strategies: batch script, scheduled batch script or data partitioning. Asynchronous bulk instance deletion in Enterprise Manager Bulk deletion of instances in Enterprise Manager now executes as an asynchronous operation in Enterprise Manager, returning control to the user as soon as the action has been submitted and acknowledged. B2B Ability to schedule partner downtime This feature allows trading partners to notify each other about planned downtime and to delay delivery of messages during that period. Message sequencing B2B now supports both inbound and outbound message sequencing. Simplified BAM integration with B2B B2B ships with various pre-configured artifacts to simplify monitoring in BAM. Instance Message Java API for B2B The new instance message Java API supports programmatic access to B2B instance message data. Oracle Service Bus (OSB) Certification of the File and FTP JCA Adapters The File and FTP JCA adapters are now certified for use with Oracle Service Bus (in addition to the native transports). Security enhancements Oracle Service Bus now supports SAML 2.0 as well as the OWSM authorization policies. Check the Oracle Service Bus 11.1.1.4 Release Notes for a complete list of new features. Installation, Hot-Pluggability & Certifications Ability to run Oracle SOA Suite on IBM WebSphere Application Server Oracle SOA Suite can now be deployed on IBM WebSphere Application Server Network Deployment (ND) 7.0.11 and IBM WebSphere Application Server 7.0.11. Single JVM developer installation template Oracle SOA Suite can now be targeted to the WebLogic admin server - there is no requirement to also have a managed server. This topology is intended to minimize the memory foorprint of development environments. This is in addition to the list of supported browsers, operating systems and databases already certified in prior releases. Complex Event Processing (CEP) IDE enhancements This release introduces several enhancements to the development IDE, such as adapter wizards and event-type repository. CQL enhancements CQL enhancements include JDBC data cartridges and parametrized queries. Tracing and injecting events in the Event Processing Network (EPN) In the development environment you can now trace and inject events. Check the Oracle CEP 11.1.1.4 Release Notes for a complete list of new features. SOA Suite page on OTN For more information on SOA Specialization and the SOA Partner Community please feel free to register at www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Wiki Website Technorati Tags: SOA Suite 11.1.1.4,JDeveloper 11.1.1.4,WebLogic 10.3.4,JRockit 10.3.4,SOA Community,Oracle,OPN,SOA,Simone Geib,Guido Schmutz,Edwin Biemond,Lucas Jellema,Simon Haslam,Demed,Vikas Anand,Jürgen Kress

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  • Envista: Coordinating Utilities with Oracle Spatial 11g

    - by stephen.garth
    It's annoying when the same streets seem to be perpetually dug up for utility construction or maintenance by your water or sewer department, electric utility, gas company or telephone company. Can't they do a better job of coordinating these activities? In this podcast, Marc Fagan, Executive VP of Product Management from Envista describes a Software-as-a-Service solution that Envista provides for utilities and public works departments to coordinate upcoming construction work, using Oracle Database 11g with Oracle Spatial. Each participating utility enters key data into the Web-based application, including when and where their work is to take place, and who to contact for more information. The data is then available on a common base map, enabling all participants to coordinate their activities, save money, and minimize inconvenience to their customers. Listen to the podcast Find out more about Oracle Spatial 11g var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-13185312-1"); pageTracker._trackPageview(); } catch(err) {}

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  • Con Oracle l’Azienda Sanitaria della Provincia di Trento vince l'HR Innovation Award

    - by Lara Ermacora
    Il 14 giugno, si è tenuto il Convegno di presentazione dei risultati della Ricerca 2011 dell'Osservatorio HR Innovation Practice della School of Management del Politecnico di Milano. La Ricerca ha coinvolto 108 Direttori HR delle più importanti aziende operanti in Italia con l'obiettivo di comprendere l'evoluzione dei modelli organizzativi e promuovere l'innovazione dei processi di gestione e sviluppo delle Risorse Umane attraverso l'utilizzo di nuove tecnologie ICT. La presentazione dei risultati della Ricerca è stata seguita da una Tavola Rotonda a cui hanno partecipato i referenti di alcune delle principali aziende che offrono servizi e soluzioni in ambito HR e dalla consegna dei Premi “HR Innovation Award”, un’importante occasione di confronto su casi di eccellenza nell’innovazione dei processi HR . L’Azienda per i Servizi Sanitari di Trento (APSS) ha ricevuto il premio HR Innovation Award nella categoria “Valutazione delle prestazioni e gestione delle carriere”. Riconoscimento conseguito grazie al progetto di miglioramento della gestione del personale portato avanti facendo leva su Oracle PeopleSoft HCM (Human Capital Management) , la soluzione applicativa integrata di Oracle a supporto della direzione risorse umane. Il progetto nasce da una chiara esigenza dell'azienda sanitaria ad utilizzare un sistema applicativo che consentisse di migliorare i processi di gestione delle risorse umane fornendo una visione univoca delle informazioni relative a ciascun dipendente, contrariamente a quanto accadeva in passato. La scelta è caduta su Oracle Peoplesoft HCM per varie motivazioni. Prima di tutto perchè si tratta di una piattaforma unica e integrata che permette una gestione del personale snella. Questo avviene soprattutto perchè la piattaforma, ricostruendo la soria di ciascun dipendente, lo storico delle sue valutazioni e un quadro chiaro delle gerarchie aziendali, mette l’individuo al centro del sistema e consente di sviluppare assetti organizzativi e modalità operative in grado di garantire il collegamento tra tutte le fasi del processo di gestione delle risorse umane. Per maggiori informazioni sul progetto ecco una breve intervista di cui aveva già parlato ad Ettore Turra , responsabile del programma Sviluppo Risorse Umane APPS Trento:

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  • Introducing Oracle VM VirtualBox

    - by Fat Bloke
    I guess these things always take longer than expected and, while the dust is still not completely settled in all the ex-Sun geographies, it is high time we started looking at some of the great new assets in the Oracle VM portfolio. So let's start with one of the most exciting: Oracle VM VirtualBox. VirtualBox is cross-platform virtualization software, oftentimes called a hypervisor, and it runs on Windows, Linux, Solaris and the Mac. Which means that you download it, you install it on your existing platform, and start creating and running virtual machines alongside your existing applications. For example, on my Mac I can run Oracle Enterprise Linux and Windows 7 alongside my Mac apps like this...(Click to zoom)VirtualBox use has grown phenomenally to the point that at Sun it was the 3rd most popular download behind Java and MySQL. Its success can be attributed to the fact that it doesn't need dedicated hardware, it can be installed on either client or server classes of computers, is very easy to use and is free for personal use. And, as you might expect, VirtualBox has it's own vibrant community too, over at www.virtualbox.org There are hundreds of tutorials out there about how to use VirtualBox to create vm's and install different operating systems ranging from Windows 7 to ChromeOS, and if you don't want to install an operating system yourself, you can download pre-built virtual appliances from community sites such as VirtualBox Images or commercial companies selling subscriptions to whole application stacks, such as JumpBox . In no time you'll be creating and sharing your own vm's using the VirtualBox OVF export and import function. VirtualBox is deceptively powerful. Under the simple GUI lies a formidable engine capable of running heavyweight multi-CPU virtual workloads, exhibiting Enterprise capabilities including a built-in remote display server, an iSCSI initiator for connecting to shared storage, and the ability to teleport running vm's from one host to another. And for solution builders, you should be aware that VirtualBox has a scriptable command line interface and an SDK and rich web service APIs. To get a further feel for what VirtualBox is capable of, check out some of these short movies or simply go download it for yourself.- FB

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  • Partner Webcast: Oracle SOA Governance - 4 October 2012

    - by J Swaroop
    Oracle is pleased to invite you to a webcast on "Oracle SOA Governance Strategy" intended for our partners. SOA Governance is the framework that enables you to define and enforce rules for communication, collaboration, service development, management and usage across the enterprise and among the decision makers. It also allows you to define metrics to assess the quality of services and to measure their cost and benefits for your organization. Service Oriented Architecture comes with a promise! A promise to make your business more agile by the ability to create reusable services developed and deployed in cooperation between the business and IT. This promise can only be kept, if all the involved parties in your enterprise, across departments communicate and collaborate efficiently on establishing and maintaining and developing the service oriented assets. Such collaboration requires guidance and control. In this webcast you will hear about the key factors needed to establish successful SOA governance both from organizational as well as from technical point of view. Agenda: Introduction to SOA Challenges of SOA governance SOA governance principles Governing Service lifecycle Rules for choosing a service Q&A session Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24hours prior to start time may not receive confirmation to attend. Duration: 1 hour Register Now Also make sure to checkout the relevant SOA Governance Resource Kit For any questions please contact us at [email protected]

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  • Partner Webcast: Oracle SOA Governance - 4 October 2012

    - by Thanos
    Oracle is pleased to invite you to a webcast on "Oracle SOA Governance Strategy" intended for our partners. SOA Governance is the framework that enables you to define and enforce rules for communication, collaboration, service development, management and usage across the enterprise and among the decision makers. It also allows you to define metrics to assess the quality of services and to measure their cost and benefits for your organization. Service Oriented Architecture comes with a promise! A promise to make your business more agile by the ability to create reusable services developed and deployed in cooperation between the business and IT. This promise can only be kept, if all the involved parties in your enterprise, across departments communicate and collaborate efficiently on establishing and maintaining and developing the service oriented assets. Such collaboration requires guidance and control. In this webcast you will hear about the key factors needed to establish successful SOA governance both from organizational as well as from technical point of view. Agenda: Introduction to SOA Challenges of SOA governance SOA governance principles Governing Service lifecycle Rules for choosing a service Q&A session Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24hours prior to start time may not receive confirmation to attend. Duration: 1 hour Register Now Also make sure to checkout the relevant SOA Governance Resource Kit For any questions please contact us at [email protected]

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  • Oracle SCM at APICS Denver Oct 14-16

    - by Stephen Slade
    Join us in Denver, October 14–16, 2012, for the 2012 APICS International Conference & Expo. One of the world's largest gatherings of supply chain and operations management professionals, APICS provides an annual interactive learning environment for operations and supply chain professionals to lead and apply best practices. For those of you considering attending APICS  next month, be sure to keep Oracle Supply Chain applications on your radar. Oracle will again have a prominent position at the annual global conference. Our product booth with have supply chain demonstrations for manufacturing, value chain planning, value chain execution and Agile product lifecycle management offerings. Stop by our booth to register for one of numerous prizes and awards and chat with one of our supply chain product experts. Oracle customers will be presenting at various sessions throughout the event.  One of the great stories to be shared is the SUN supply chain transformation. For those interested in moving costs down to the bottom line, this is the session you should attend. http://www.apics.org/sites/conference/2012/home

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  • Alert for Forms customers running Oracle Forms 10g

    - by Grant Ronald
    Doesn’t time fly!  While you might have been happily running your Forms 10g applications for about 5 years or so now, the end of premier support is creeping up and you need to start planning for a move to Oracle Forms 11g. The premier support end date in December 31st 2011 and this is documented in Note: 1290974.1 available from MOS. So how much of an impact is this going to be?  Maybe not as much as you think.  While Forms 11g is based on WebLogic Server (WLS),10g was based  on OC4J.  That in itself doesn’t impact Forms much.  In most case it will simply be a recompile of your Forms source files and redeploy on WLS 11g. The Forms builder is the same in 11g as in 10g although its currently not available as a separate download from the main middleware bundle.  You can also look at a WLS Basic license option which means you shouldn’t have to shell out on upgrading to a WLS Suite license option. So what’s the proof in this being a relatively straightforward upgrade?  Well, we’ve had a big uptake of Forms 11g already (which has itself been out for over 2 years).  Read about BT Expedite’s upgrade where “The upgrade of Forms from Oracle Forms 10g to Oracle Forms 11g was relatively simple and on the whole, was just a recompilation”.  Or AMEC where “This has been one of the easiest Forms conversions we’ve ever done and it was a simple recompile in all cases” So if you are on 10g (or even earlier versions) I’d strongly consider starting your planning for an upgrade to 11g now. As always, if you have any questions about this you can post on the OTN forums.

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  • New Release of Oracle Berkeley DB

    - by Eric Jensen
    We are pleased to announce that a new release of Oracle Berkeley DB, version 11.2.5.2.28, is available today. Our latest release includes yet more value added features for SQLite users, as well as several performance enhancements and new customer-requested features to the key-value pair API.  We continue to provide technology leadership, features and performance for SQLite applications.  This release introduces additional features that are not available in native SQLite, and adds functionality allowing customers to create richer, more scalable, more concurrent applications using the Berkeley DB SQL API. This release is compelling to Oracle’s customers and partners because it: delivers a complete, embeddable SQL92 database as a library under 1MB size drop-in API compatible with SQLite version 3 no-oversight, zero-touch database administration industrial quality, battle tested Berkeley DB B-TREE for concurrent transactional data storage New Features Include: MVCC support for even higher concurrency direct SQL support for HA/replication transactionally protected Sequence number generation functions lower memory requirements, shared memory regions and faster/smaller memory on startup easier B-TREE page size configuration with new ''db_tuner" utility New Key-Value API Features Include: HEAP access method for constrained disk-space applications (key-value API) faster QUEUE access method operations for highly concurrent applications -- up 2-3X faster! (key-value API) new X/open compliant XA resource manager, easily integrated with Oracle Tuxedo (key-value API) additional HA/replication management and communication options (key-value API) and a lot more! BDB is hands-down the best edge, mobile, and embedded database available to developers. Downloads available today on the Berkeley DB download pageProduct Documentation

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  • Oracle ADF Mobile and Developing On-device Mobile Applications

    - by Joe Huang
    Hi, everyone: It has been almost a year since we posted to this blog, and I am happy to report that we are steadily marching toward releasing a new generation of ADF Mobile.  This blog site has been quiet as we are heads down to develop this new generation of ADF Mobile.  As we are nearing releasing this next generation product, there are substantial number of Oracle internal application teams and external customers/partners actively developing using the beta version of this framework.  We are actively taking feedbacks from these teams and ensuring the product is ready for general availability. If you are intersted for more details around this new generation of ADF Mobile, we are hosting a session and a hands on lab this week at the ODTUG KScope 12 conference.  The lab is booked completely full weeks in advance, but perhaps you can still get into the session (Wed at 9:45 AM).   Look for updates from this blog site as well as the Oracle OTN ADF Mobile landing page during the weeks leading to Oracle OpenWorld 2012.   Thanks, Joe Huang

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  • Announcement: Oracle Database Appliance 2.4 patch update now available

    - by uwes
    The Oracle Database Appliance 2.4 patch is now available from My Oracle Support (MOS).  If you search for the Oracle Database Appliance 2.4.0.0.0 Kit under Patches it will display the newly uploaded bundles. The patch highlights include: Normal redundancy (double-mirroring) option providing 6TB of usable storage Enhanced Diagnostics - Trace File Analyzer and ODACHK Also, if you review the README, you may see content that says:        "The grid infrastructure and database patching, both are rolling upgradable. During our patching, we patch the node 1 first and when completed, we patch the node 2." I would like to clarify that the 'infrastructure' updates (OS, Firmware, ILOM, etc) will require a  short downtime of the ODA while it is applied.  When you update the grid infrastructure (--gi), the appliance manager verifies that the infrastructure was updated so you cannot just patch the GI without first updating the infrastructure. The high level update patch steps include (but not limited to): Download patch update to your ODA The --infra (infrastructure) is updated and ODA Databases are down and the ODA is/may be rebooted ODA and GI/Databases are restarted Issue the command to update the Grid Infrastructure/databases (The order of the steps are completed automatically and you cannot control when the nodes are brought up and down during the patching) Node 1 -- shutdown databases and GI Node 1 -- patch GI/database Node 1 -- bring up databases and GI Node 2 -- shutdown databases and GI Node 2 -- patch GI/database Node 2 -- bring up databases and GI A replay from Friday's with Sohan on the 2.4 release can be found here.  The PDF of the presentation is here. The Data Sheet, WP, and 2.4 Configurator are available on the ODA OTN site.

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