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  • Time to Get Started with Oracle Data Integrator 12c!

    - by Sandrine Riley
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} It is time to get started with Oracle Data Integrator 12c! We would like to highlight for you a great place to begin your journey with ODI.  Here you will find the Getting Started section for ODI, which provides a few options. v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Step 1 – Start by downloading the Getting Started (PDF). The document provides general background information and detailed examples to help you learn how to use Oracle Data Integrator. This document guides you through a first project with Oracle Data Integrator 12c, and the instructions in this document are required for using the Getting Started Demonstration Environment. If you would like to run the Getting Started Demonstration Environment on your system go to Step 2 A. If you would like to run the Getting Started Demonstration Environment installed and pre-configured in a Virtual Image, go to Step 2 B. Step 2 - A-   A -  If you would like to run the Getting Started Demo Environment on your system, you will want to then download the Demo Environment for Getting Started (ZIP) archive containing ODI metadata, configuration scripts and sample data. B-   B -  Alternatively, a pre-configured virtual machine is available with the Getting Started installation and configuration. The Virtual Machine platform uses Oracle Virtual Box technology, and use of this configuration would necessitate the download/installation of Virtual Box and the Getting Started virtual machine. If you prefer this route and would rather run the Getting Started Demonstration Environment installed and preconfigured in a Virtual Machine, please download the ODI 12c Getting Started Virtual Machine. Step 3 – In continuation with the Getting Started Demonstration Environment and the Getting Started Guide, you will now be able to run through a first project with Oracle Data Integrator. Now that you have successfully done the exercises above, you may want to play on your own, and develop with Oracle Data Integrator on your environment...  here you can download a full version of Oracle Data Integrator 12c.  Enjoy, and happy developing! Learn more about Oracle Data Integrator; including FAQ, the Oracle by Example Series, Sample Code, and White Papers. Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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  • Right-click acts too fast - No Fix Yet, Any Workaround?

    - by Aahan Krish
    When I click the right mouse button (anywhere, be it - desktop, browser, console, etc.), the right-click context menu pops up so quickly that the very *first* option in the menu gets clicked. This happens too often to take it easy. This issue has been brought up a couple of times on Ask Ubuntu, but with no fix whatsoever. This is a very low priority issue for the Ubuntu team, I believe? (How could they?!) Is there at least a workaround for the issue? Ubuntu is almost unusable for me as it is now. PS: I have a new mouse. So, please don't go about suggesting that I get a new one - - everything's working fine on Windows 7, so should be the case with ubuntu 11.10, which it is not.

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  • Rules of Holes #5: Seek Help to Get Out of the Hole

    - by ArnieRowland
    You are moving along, doing good work, maintaining a steady pace. All seems to be going well for you. Then BAM!, a Hole just grabbed you. How the heck did that happen? What went wrong? How did you fall into a Hole? Definitely, you will want to do a post-mortem and try to tease out what misteps led you into the Hole. Certainly you will want to use this opportunity to enhance your Hole avoidance skills. But your first priority is to get out of this Hole right NOW.. Consider the Fifth Rule of Holes...(read more)

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  • Quel est le langage des "vrais" programmeurs ? Qu'utilise l'élite des développeurs ?

    Quel est le langage des "vrais" programmeurs ? Qu'utilise l'élite des développeurs ? Depuis des lustres, les programmeurs du monde entier s'affrontent dans une guerre très sérieuse pour déterminer quel est le meilleur langage de programmation existant, et surtout, quelle élite constitue le groupe des "vrais programmeurs". L'élite utilisant forcément la crème des langages, chacun défend sa paroisse. Pour des résultats pas toujours très objectifs... Et surtout, jamais en accord avec ceux de son voisin qui n'est forcément qu'un "noob", puisqu'il n'utilise pas le meilleur langage... C'est le serpent qui se mord la queue. Source : ...

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  • Cloud Deployment Models

    - by B R Clouse
    Normal 0 false false false EN-US X-NONE X-NONE As the cloud paradigm grows in depth and breadth, more readers are approaching the topic for the first time, or from a new perspective.  This blog is a basic review of  cloud deployment models, to help orient newcomers and neophytes. Most cloud deployments today are either private or public. It is also possible to connect a private cloud and a public cloud to form a hybrid cloud. A private cloud is for the exclusive use of an organization. Enterprises, universities and government agencies throughout the world are using private clouds. Some have designed, built and now manage their private clouds. Others use a private cloud that was built by and is now managed by a provider, hosted either onsite or at the provider’s datacenter. Because private clouds are for exclusive use, they are usually the option chosen by organizations with concerns about data security and guaranteed performance. Public clouds are open to anyone with an Internet connection. Because they require no capital investment from their users, they are particularly attractive to companies with limited resources in less regulated environments and for temporary workloads such as development and test environments. Public clouds offer a range of products, from end-user software packages to more basic services such as databases or operating environments. Public clouds may also offer cloud services such as a disaster recovery for a private cloud, or the ability to “cloudburst” a temporary workload spike from a private cloud to a public cloud. These are examples of a hybrid cloud. These are most feasible when the private and public clouds are built with similar technologies. Usually people think of a public cloud in terms of a user role, e.g., “Which public cloud should I consider using?” But someone needs to own and manage that public cloud. The company who owns and operates a public cloud is known as a public cloud provider. Oracle Database Cloud Service, Amazon RDS, database.com and Savvis Symphony Database are examples of public cloud database services. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} When evaluating deployment models, be aware that you can use any or all of the available options. Some workloads may be best-suited for a private cloud, some for a public or hybrid cloud. And you might deploy multiple private clouds in your organization. If you are going to combine multiple clouds, then you want to make sure that each cloud is based on a consistent technology portfolio and architecture. This simplifies management and gives you the greatest flexibility in moving resources and workloads among your different clouds. Oracle’s portfolio of cloud products and services enables both deployment models. Oracle can manage either model. Universities, government agencies and companies in all types of business everywhere in the world are using clouds built with the Oracle portfolio. By employing a consistent portfolio, these customers are able to run all of their workloads – from test and development to the most mission-critical -- in a consistent manner: One Enterprise Cloud, powered by Oracle.   /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • How and when is old-releases.ubuntu.com updated?

    - by muru
    The old-releases.ubuntu.com mirror hosts the repositories for EOL Ubuntu releases. The main page currently lists up to 11.10 (or 12.04.3 if you count point upgrades), but the dists page lists up to 13.04. Why the discrepancy? When will the main page be updated? When will the newest EOL release (13.10) be shifted here? I'd like documentation backing up answers, please. Priority of documentation: Statements by Mark Shuttleworth (on his blog or other public statements) Pages from the Official Ubuntu documentation Ubuntu mailing list discussions, Launchpad bug reports (or questions) or blueprints, etc. IRC discussion logs for official Ubuntu channels Random gossip on the street Community Wiki.

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  • C# Timers for game development

    - by Valentin
    Hi, all! I want to find out the best way of creating time based events in games. Lets talk for example about Texas Holdem Poker. Server can handle thousands of tables and in every table we have timers: turn timer, hold seat timer and so on. What is the best way of timers realization for this purpose? Is System.Timers.Timer class can handle this or it will be more reasonable to create a separate thread with sorted time queue (for example an ascending sorted list with int values which represent time in ms remained)? Thanks in advance, Valentin

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  • iSeminar: WebCenter JDEdwards & Siebel Application Integration

    - by kellsey.ruppel(at)oracle.com
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";}View this iSeminar to see a demonstration of the Oracle WebCenter Suite Integration with JD Edwards and Siebel Enterprise Applications.

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  • PHP, when to use iterators, how to buffer results?

    - by Jon L.
    When is it best to use Iterators in PHP, and how can they be implemented to best avoid loading all objects into memory simultaneously? Do any constructs exist in PHP so that we can queue up results of an operation for use with an Iterator, while again avoiding loading all objects into memory simultaneously? An example would be a curl HTTP request against a REST server In the case of an HTTP request that returns all results at once (a la curl), would we be better off to go with streaming results, and if so, are there any limitations or pitfalls to be aware of? If using streaming, is it better to replace curl with a PHP native stream/socket? My intention is to implement Iterators for a REST client, and separately a document ORM that I'm maintaining, but only if I can do so while gaining benefits from reduced memory usage, increased performance, etc. Thanks in advance for any responses :-)

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  • ADVISOR WEBCAST: R12: How to debug Email Center Auto Service Request Creation Failures

    - by user793044
    PRODUCT FAMILY: EBS CRM - Service November 6, 2012 at 11 am ET, 9 am MT, 8 am PT, 4 pm London The primary function of this WebCast is to explain how to debug problems when auto-creating a Service Request from an Inbound Email into Email Center. We see a significant number of issues raised with Support in this area, as the only indication the auto-creation has failed, is the Email routing to the Supervisor Queue for manual processing. Topics will include: Understand Email Center and Auto SR creation process.  Run the debug procedures. Understand the output and check the reasons for SR Creation failure. See the fixes for the most common issues faced. See the results for successful SR creation. Go to Doc ID 1493122.1 to register. Current Schedule and Archived Downloads can be found on Doc ID 740966.1.

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  • Move window from display :0.0 to display :10.0?

    - by fabyouless
    I'm using Cygwin to login to my lubuntu box: ssh -y *user*@192.168.12.37 I can easily use byobu to redeem my cli session. Is there a way to move a running window from display :0.0 to my remote session (:10.0)? I ask because my lubuntu box is hooked to the HDTV in the living room, and I give my kids priority to do their educational stuff on the big screen. I then (try to) pick up where I left off on a netbook Cygwin session. Usually I have to quit everything and restart on the netbook.

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  • What You Said: How You Deal with Bacn

    - by Jason Fitzpatrick
    Earlier this week we asked you how you deal with Bacn—email you want, but not right now—and you responded. Read on to see the three principle ways HTG readers deal with Bacn. The approach you all took fell into three distinct categories: Filtering, Obfuscating, and Procrastinating. Readers like Ray and jigglypuff use filters: I use Thunderbird as my email client. I have different folders that I filter the email I receive into. The newsletters and other subscribed emails go into a lower priority folder. One word: Filters. I just setup filters for all of this type of mail. Some I let go to inbox, others I let go straight to a folder without seeing it first. Then when I have time or want to go through them, I do. HTG Explains: Is ReadyBoost Worth Using? HTG Explains: What The Windows Event Viewer Is and How You Can Use It HTG Explains: How Windows Uses The Task Scheduler for System Tasks

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  • Permissions depending on parameters passed to application

    - by Engineiro
    I have a java app that writes to a very important table I have. This is sudo protected, but this app takes a parameters for where the output should go. The default is the REAL DEAL but the "output" parameter takes priority over the default, so if a user provides a path that they have write permission for, say: /home/username/mystuff then I would like for users to be allowed to write to these directories. The app is launched in a shell script, so I am wondering if I can check that the string does not equal /path/to/real/deal and not empty (since /path/to/real/deal is the default) and allow users to write to places they have permissions for. My impression of linux permissions is that it is tied to the application itself and cannot be conditionally approved, but I wonder if there is some bash fu or alternative method I can perform to get me my desired result. Using Ubuntu 10.04.4 LTS

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  • HFS+/How to convert an XFS file system to HFS+ [on hold]

    - by user219350
    I have repeatedly convinced of the reliability of the XFS file system , and I was more than satisfied . I was happy with everything in Ubuntu 14.04 ( great software) , but there is a little "but ! " Basically, I work on OSX-Mavericks 10.9.3, which sees very Windows 8.1 and works wonders with NTFS, but Ubuntu does not see! Briefly describe the equipment: ASRock B75 Pro3-M i5 3330 GeForce GTX 650 Ti SATA 500GB running OS X Mavericks + Clover - a boot disk Toshiba 2TB running Windows 8.1 (x64) and Ubuntu 14.04 (amd64) If you boot from the Toshiba (where there is Ubuntu and boot Windows + GRAB) after restart boot from Clover, it is impossible. Tried a lot of options - as Clover installation and boot priority, and various settings Grab, but have not found an acceptable option and reinstall again Clover - no desire ( Mavericks 20 seconds reboots - excellent !) So please help on the file system - how to convert to XFS HFS + magazine . Mavericks to saw it all synced on Mac . Thank you for the sensible answer and help! Originally in Russian.

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  • New Exam in Beta Testing: Oracle Fusion CRM - Sales 2014 Implementation Essentials

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 This new exam is designed for individuals who possess a strong foundation and expertise in implementing Oracle Sales Cloud solutions. Request your free exam voucher now! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

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  • Print jobs to Epson Stylus Photo 640 all stopped after upgrade 10.04 to 12.04

    - by Tessa Sayers
    Upgraded from Ubuntu 10.04 to 12.04 on 19th oct 2012. Now all print jobs end up in the print queue with the label "Stopped". Reinstalled the printer driver - it is gutenberg 5.2.8 pre1. Looking at "http://localhost:631/jobs" shows an error message by each stopped job as follows:"The PPD version (5.2.5 Simplified) is not compatible with Gutenprint 5.2.8-pre1." Found a long bug-fixing history in bugs.launchpad.net which seem to imply that this problem has been fixed. It seems to be a problem with the installation not updating the ppd files. Is there any workaround to fix this problem?

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  • Character coding / programming

    - by Jery
    Lately I tryed a few times to create characters for some games, but at some certain point (especially when collision detection came in) everything became messy and the interaction between chars, the world and certain items had a lot of bugs. So here is my question, how do you ussualy keep track of actions that your character is allowed to do, or more in general do you have some links / advices how to set up a char efficiantly? I´m working on a char right now, who should at least be able to run, jump, pick items up and use different fighting animations. Most ideas I came up with until now use some kind of action.priority / action.duration system to determain whats possible and what not, or a "action-manager" which defines for every action what is possible from that action on but it all doesnt work that well together.

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  • Have search engines recognise multi-lingual sites

    - by mark
    Hello. I have organised my site by language using the following structure: www.domain.com #spanish language version www.domain.com/en #english language version The site is of Spanish subject matter hence Spanish language takes priority at root of domain. Although the site is new at this stage I would hope visiting from google.com and google.es would return English and Spanish versions respectively. Are there any particular steps I need take to separate the two. Should I add them both as individual sites in Google's webmaster tools and also should I submit individual site maps for each 'site' or as a whole? Thanks in advance.

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  • Programming language for simple program?

    - by jamherst
    I am wondering about which programming languages people see fit to create a program idea that I had. I am looking to create a fairly simple program whose main functions are adding to, managing, and searching through a database of people, all through a polished GUI. It will be for use in the business world, so I think Windows would be the priority, but Mac and Linux support wouldn't be bad. Also, eventually I would like to add the ability for an instance of one program on a computer to interact with other instances on the same network, mainly through the sharing of a database. Most of my experience is in Java, but I don't particularly like the appearance of Java GUIs, so I'm looking for an alternative. I noticed that a lot of people have suggested C++ or C# in similar posts, so what are some of the advantages/disadvantages of one or both if that is your suggestion. Thanks for any help in advance.

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  • Where does UBB store its settings?

    - by pjmorse
    We're moving a UBB forum from one host to another. (This is temporary; we're going to replace the forum eventually, but moving hosts has a higher priority.) We don't have a lot of experience with UBB, so we're feeling our way along in the dark. We got the UBB code installed on the new host, and we've done a dry-run database export from the original site to the new site. However, almost everything set in UBB's Control Panel section didn't come with the database export. If UBB doesn't store this data in the database, where is it stored? And if it is in the database, why would it not show up in a new forum when the database is imported? Did we somehow miss a table?

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  • Need to test .properties one by one in every possibility?

    - by ??? Shengyuan Lu
    For example, there are some key-value configuration in .properties file. Such like someFeatureEnable=true. It must be bool type value which will be parsed by framework, in my case it's typical Java Spring configuration. Spring will handle the configuration and throw Exception when users set someFeatureEnable=123. My question is: if there many properties in .properties file, Is it worth testing them one by one? It's quite troublesome and low priority. The .properties file is always configured by tech administrator stuff. Limited chances that they will mess up the configuration. Thanks!

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  • ADF Partner Community News Session - Open Invitation: "ADF as a basis of Fusion Apps - the biggest ADF project ever (in English)"

    - by Frank Nimphius
    After a successful guest performance of Ted Farrell in 2011, this year's international ADF speaker to speak during an ADF News session is Chris Muir from Oracle.  ADF News Session - Friday September 14, 8:30 AM - 9.00 AM (CET) - Topic: ADF as a basis of Fusion Apps - the biggest ADF project ever (in English) +++ this webcast will be conducted in English +++ dial-in numbers conc. ADF News Session, Sep. 14 2012 You are invited to join the next ADF News Session, that is going to take place September 14 2012 speaker:  Chris Muir / Oracle time:         8:30 AM (CET) duration:  30 minutes topic:        ADF as a basis of Fusion Apps - the biggest ADF project ever (in English) dial-in webconf: https://oraclemeetings.webex.com conf ID:      595 484 157 confkey:    123456 Please enter your name and an abbreviation of you company name when dialing in (please don´t use blanks and special characters). Please notice that this information will be visible to all participants of the webcast. Thank you. dial-in telco:           +49 (0)69 2222 16 106 or +49 (0)800 66 485 15           ConfCode: 208 503 9           SecurityPasscode: 112233  Other toll-free dial in numbers for EMEA countries are listed below (information is supplied without liability): Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} table.MsoTableGrid {mso-style-name:"Table Grid"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-priority:59; mso-style-unhide:no; border:solid windowtext 1.0pt; mso-border-alt:solid windowtext .5pt; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-border-insideh:.5pt solid windowtext; mso-border-insidev:.5pt solid windowtext; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Austria 0800005967 Belgium 080048331 Croatia 0800222323 Czech Republic 800701080 Denmark  80889099 Estonia 8000111325 Egypt 08000000213 Finland 0800112073 France 0805632866 Greece 00800127897 Hungary 0680011201 Iceland 8008779 Ireland 1800932479 Israel 1809452571 Italy 800897629 Latvia 80002397 Luxembourg 80026598 Netherlands 08000235028 Norway 80010796 Poland 8001213557 Portugal 800814990 Romania 0800895563 Russia 81080029351012 Saudi Arabia 8008444320 Slovak Republic 0800001586 Slovenia 080080466 South Africa 0800980961 Spain 800098600 Sweden 856619465 Switzerland 0800650026 Turkey 00800 44632129 Ukraine 0800500166 United Arab Emirates 8000440344 United Kingdom 08006948154  

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  • Social Media's and Customer Service

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 How do you know when it’s time to change customer interaction to another channel? Find out from this interesting blog post and then watch this interesting 1'26 YouTube video /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

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  • Does anyone know of a simple (free?) feature request tracking system we could use internally for sales people?

    - by Ryan
    I sometimes hear about pain points of customers using our app from sales people, but there really isn't a good way for us to currently keep track of these. I was going to write one myself but figured I would ask first. I was thinking something so simple it would literally just be a small form for adding a new feature, and then it would appear in the list, like stackexchange questions. Then users can upvote them, or even record each time a user complains about something related to the request so we can order them in priority based on real data. Then I can easily go look every few days and see what's going on. That's really it, nothing more complicated than that. Know of anything?

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  • Is there a word or description for this type of query?

    - by Nick
    We have the requirement to find a result in a collection of records based on a prioritised set of search criteria against a relational db (I'm talking indexed field matching here rather than text search). The way we are thinking about designing the query is to begin with a highly refined and specific set of criteria. If there are no results for this initial query we want to progressively reduce the criteria one by one in order of reducing priority, querying each time such a less specific set of criteria until we find a result we can accept. Alternatively, we have considered starting with a smaller set of criteria and increasing until we have reduced number of results down to the last set. What I would like to know is if an existing term to describe this type of query exists? So that we can look to model our own on existing patterns and use best practice.

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