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  • Podcast Show Notes: By Any Other Name: Governance and Architecture

    - by Bob Rhubart
    The OTN ArchBeat Podcast returns from a brief summer hiatus with a three-part conversation about IT architecture and governance. My guests for this conversation are Eric Stephens , an Oracle Enterprise architect and a frequent guest on this program. Joining Eric on the panel is Tim Hall , Senior Director of product management for the Oracle Enterprise Repository, Oracle Service Registry, and Oracle Application Integration Architecture. Tim made his first appearance on ArchBeat as panelist on the recent program featuring Thomas Erl. The Conversation Listen to Part 1:Why it's important to revive the dormant conversation about IT governance. Listen to Part 2 (Sept 19): Balancing functional, technical, operational requirements to meet the challenge of defining appropriate governance "guardrails." Listen to Part 3 (Sept 26): Bringing IT architecture out of the ivory tower to make governance a less intimidating, more collaborative process. Additional Resources Leveraging Governance to Sustain Enterprise Architecture Efforts, an Oracle white paper by Eric Stephens. SOA, Cloud, and Service Technologies, a transcript of an ArchBeat interview with Thomas Erl, Tim Hall, and Demed L'Her, in which Tim says the following about governance: "For a long time people have argued that SOA governance is sort of an awkward name, no one wanted to be audited. There's 50% of the world that think, yes, we're going to have to tops down initiative to address this and there's 50% of the world that says that it feels like a heavy weight process that I want no part of. So what I think we should do is change the name…"

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  • Book review: Peopleware: Productive Projects and Teams

    - by DigiMortal
       Peopleware by Tom DeMarco and Timothy Lister is golden classic book that can be considered as mandatory reading for software project managers, team leads, higher level management and board members of software companies. If you make decisions about people then you cannot miss this book. If you are already good on managing developers then this book can make you even better – you will learn new stuff about successful development teams for sure. Why peopleware? Peopleware gives you very good hints about how to build up working environment for project teams where people can really do their work. Book also covers team building topics that are also important reading. As software developer I found practically all points in this book to be accurate and valid. Many times I have found my self thinking about same things and Peopleware made me more confident about my opinions. Peopleware covers also time management and planning topics that help you do way better job on using developers time effectively by minimizing the amount of interruptions by phone calls, pointless meetings and i-want-to-know-what-are-you-doing-right-now questions by managers who doesn’t write code anyway. I think if you follow suggestions given by Peopleware your developers are very happy. I suggest you to also read another great book – Death March by Edward Yourdon. Death March describes you effectively what happens when good advices given by Peopleware are totally ignored or worse yet – people are treated exactly opposite way. I consider also Death March as golden classics and I strongly recommend you to read this book too. Table of Contents Acknowledgments Preface to the Second Edition Preface to the First Edition Part 1: Managing the Human Resource Chapter 1: Somewhere Today, a Project Is Failing Chapter 2: Make a Cheeseburger, Sell a Cheeseburger Chapter 3: Vienna Waits for You Chapter 4: Quality-If Time Permits Chapter 5: Parkinson's Law Revisited Chapter 6: Laetrile Part II: The Office Environment Chapter 7: The Furniture Police Chapter 8: "You Never Get Anything Done Around Here Between 9 and 5" Chapter 9: Saving Money on Space Intermezzo: Productivity Measurement and Unidentified Flying Objects Chapter 10: Brain Time Versus Body Time Chapter 11: The Telephone Chapter 12: Bring Back the Door Chapter 13: Taking Umbrella Steps Part III: The Right People Chapter 14: The Hornblower Factor Chapter 15: Hiring a Juggler Chapter 16: Happy to Be Here Chapter 17: The Self-Healing System Part IV: Growing Productive Teams Chapter 18: The Whole Is Greater Than the Sum of the Parts Chapter 19: The Black Team Chapter 20: Teamicide Chapter 21: A Spaghetti Dinner Chapter 22: Open Kimono Chapter 23: Chemistry for Team Formation Part V: It't Supposed to Be Fun to Work Here Chapter 24: Chaos and Order Chapter 25: Free Electrons Chapter 26: Holgar Dansk Part VI: Son of Peopleware Chapter 27: Teamicide, Revisited Chapter 28: Competition Chapter 29: Process Improvement Programs Chapter 30: Making Change Possible Chapter 31: Human Capital Chapter 32:Organizational Learning Chapter 33: The Ultimate Management Sin Is Chapter 34: The Making of Community Notes Bibliography Index About the Authors

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  • SharePoint 2010 Single Page Apps without a Master Page

    - by David Jacobus
    Originally posted on: http://geekswithblogs.net/djacobus/archive/2014/06/06/156827.aspxWell, maybe a stretch, but I am inclined to believe it is so.  I have been using  the JavaScript Client Object Model (JCSOM) for about 6 months now and I believe it can do about 80% of my job quickly without much fanfare.  When building sites in SharePoint no one wants the OOTB list views, etc. They want a custom look and feel!  I used to think in previous engagements that this would mean some custom server code or at least a data-form web part.   Since coming on-board in my current engagement, I have been forced because we don’t own the hosting site to come up with innovative ways to customize the UI of SharePoint.  We can push content via sandbox solutions and use JCSOM from within SharePoint Designer to do almost all customizations.  I have been using the following methodology to accomplish this: 1. Create an HTML file, which links CSS and JavaScript Files 2. Create and ASPX Web Part Page, Include a Content Editor Web Part and link to the HTML page created above.   So basically once it was done, I could copy , paste,  and rename those 4 items: CC, JS, HTML. ASPX and using MVVM just change the Model, View, and View-Model in the JavaScript file.  in about 5 minutes, I could create a completely new web part with SharePoint data.  Styling would take a little longer.  Some issues that would crop up: 1.  Multiple(s) of these web parts would not work well together on the same page (context). 2.  To separate the Web parts and context I would create a separate page for each web part and link them to a tabs layout via a Page Viewer web part or I frame.  Easy to do and not a problem but a big load problem as these web part pages even with minimal master had huge footprints.  (master page and page web part zones)   I kept thinking of my experience with SharePoint 2013 and apps!  The JavaScript was loaded from within the app, why can’t we do that in 2010 and skip the master page and web part zones. I thought at first, just link to sp.js but that didn’t work so I searched the web and found a link which did not work at all in my environment but helped me create a solution that would kudos to (Will). <!DOCTYPE html> <%@ Page %> <%@ Register Tagprefix="SharePoint" Namespace="Microsoft.SharePoint.WebControls" Assembly="Microsoft.SharePoint, Version=14.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c" %> <%@ Import Namespace="Microsoft.SharePoint" %> <html> <head> <link rel="Stylesheet" type="text/css" href="../CSS/smoothness/jquery-ui-1.10.4.custom.min.css"> </head> <body > <form runat="server"> <!-- the following 5 js files are required to use CSOM --> <script src="/_layouts/1033/init.js" type="text/javascript" ></script> <script src="/_layouts/MicrosoftAjax.js" type="text/javascript" ></script> <script src="/_layouts/sp.core.js" type="text/javascript" ></script> <script src="/_layouts/sp.runtime.js" type="text/javascript" ></script> <script src="/_layouts/sp.js" type="text/javascript" ></script> <!-- include your app code --> <script src="../scripts/jquery-1.9.1.js" type="text/javascript" ></script> <script src="../Scripts/jquery-ui-1.10.3.custom.min.js" type="text/javascript"></script> <script src="../scripts/App.js" type="text/javascript" ></script> <div ID="Wrapper"> </div> <SharePoint:FormDigest ID="FormDigest1" runat="server"></SharePoint:FormDigest> </form> </body> </html> Notice that I have the scripts loaded within the body! I discovered this by accident in trying to get Will’s solution to work, it made this work just like normal JCSOM from the master page.  I am sure there are other ways to do this, but I am a full time developer, so I’ll let someone else investigate the alternatives.  I have an example page showing an Announcements list as a Booklet which is a JQuery Plug-In.  Here is the page source notice the footprint is light.   <!DOCTYPE html> <html> <head> <link rel="Stylesheet" type="text/css" href="../CSS/smoothness/jquery-ui-1.10.4.custom.min.css"> <link href="../CSS/jquery.booklet.latest.css" type="text/css" rel="stylesheet" media="screen, projection, tv" /> <link href="../CSS/bookletannouncement.css" type="text/css" rel="stylesheet" media="screen, projection, tv" /> </head> <body > <form name="ctl00" method="post" action="BookletAnnouncements2.aspx" onsubmit="javascript:return WebForm_OnSubmit();" id="ctl00"> <div> <input type="hidden" name="__REQUESTDIGEST" id="__REQUESTDIGEST" value="0x3384922A8349572E3D76DC68A3F7A0984CEC14CB9669817CCA584681B54417F7FDD579F940335DCEC95CFFAC78ADDD60420F7AA82F60A8BC1BB4B9B9A57F9309,06 Jun 2014 14:13:27 -0000" /> <input type="hidden" name="__VIEWSTATE" id="__VIEWSTATE" value="/wEPDwUBMGRk20t+bh/NWY1sZwphwb24pIxjUbo=" /> </div> <script type="text/javascript"> //<![CDATA[ var g_presenceEnabled = true;var _fV4UI=true;var _spPageContextInfo = {webServerRelativeUrl: "\u002fsites\u002fDemo50\u002fTeamSite", webLanguage: 1033, currentLanguage: 1033, webUIVersion:4,pageListId:"{ee707b5f-e246-4246-9e55-8db11d09a8cb}",pageItemId:167,userId:1, alertsEnabled:false, siteServerRelativeUrl: "\u002fsites\u002fdemo50", allowSilverlightPrompt:'True'};//]]> </script> <script type="text/javascript" src="/_layouts/1033/init.js?rev=lEi61hsCxcBAfvfQNZA%2FsQ%3D%3D"></script> <script type="text/javascript"> //<![CDATA[ function WebForm_OnSubmit() { UpdateFormDigest('\u002fsites\u002fDemo50\u002fTeamSite', 1440000); return true; } //]]> </script> <!-- the following 5 js files are required to use CSOM --> <script src="/_layouts/1033/init.js"></script> <script src="/_layouts/MicrosoftAjax.js"></script> <script src="/_layouts/sp.core.js"></script> <script src="/_layouts/sp.runtime.js"></script> <script src="/_layouts/sp.js"></script> <!-- include your app code --> <script src="../scripts/jquery-1.9.1.js"></script> <script src="../Scripts/jquery-ui-1.10.3.custom.min.js" type="text/javascript"></script> <script src="../Scripts/jquery.easing.1.3.js"></script> <script src="../Scripts/jquery.booklet.latest.min.js"></script> <script src="../scripts/Announcementsbooklet.js"></script> <div ID="Accord"> </div> <script type="text/javascript"> //<![CDATA[ var _spFormDigestRefreshInterval = 1440000;//]]> </script> </form> </body> </html> Here is the source to make the booklet work: ExecuteOrDelayUntilScriptLoaded(retrieveListItems, "sp.js"); var context; var collListItem; var web; var listRootFolder; var oList; //retieve the list items from the host web function retrieveListItems() { context = SP.ClientContext.get_current(); web = context.get_web(); oList = context.get_web().get_lists().getByTitle('Announcements'); var camlQuery = new SP.CamlQuery(); camlQuery.set_viewXml('<View><RowLimit>10</RowLimit></View>'); collListItem = oList.getItems(camlQuery); listRootFolder = oList.get_rootFolder(); context.load(listRootFolder); context.load(web); context.load(collListItem); context.executeQueryAsync(onQuerySucceeded, onQueryFailed); } //Model object var Dev = function (id, title, body, expires, url) { var self = this; self.ID = id; self.Title = title; self.Body = body; self.Expires = expires; self.Url = url; } //View model var DevVM = new ListViewModel() function ListViewModel() { var self = this; self.items = new Array(); } function onQuerySucceeded(sender, args) { var listItemEnumerator = collListItem.getEnumerator(); while (listItemEnumerator.moveNext()) { var oListItem = listItemEnumerator.get_current(); var javaDate = oListItem.get_item('Expires'); var fmtExpires = javaDate.format('dd MMM yyyy'); var url = ""; var goodUrl = oListItem.get_item('Url'); if (goodUrl == null) { url = web.get_serverRelativeUrl() + "/Lists/Announcements/EditForm.aspx?ID=" + oListItem.get_item('ID'); } else { url = web.get_serverRelativeUrl() + oListItem.get_item('Url') } DevVM.items.push(new Dev(oListItem.get_item('ID'), oListItem.get_item('Title'), oListItem.get_item('Body'), fmtExpires, url)); } $.each(DevVM.items, function (index) { $("#Accord").append(createAccordNode(DevVM.items[index].Title, DevVM.items[index].Body, " Expires: " + DevVM.items[index].Expires, DevVM.items[index].Url)); }); $("#Accord").booklet(); } function createAccordNode(title, body, expires, url) { return ( $("<div><h3>" + title + "</h3><p><span class='titlespan'><a href='" + url + "'>" + title + "</a></span><span class='dicussionspan'>" + body + "</span><span class='expiresspan'>" + expires + "</span></p></div>") ); } function onQueryFailed(sender, args) { alert('Request failed. ' + args.get_message() + '\n' + args.get_stackTrace()); } The idea behind this post is that this could be used to: 1.   Create landing pages that are very un-SharePoint like! 2.   Make lightweight pages that could be used in page viewer web part or I Frame. 3.  Utilize Deep Zoom Composer and Sea-Dragon/or Silver light I will be using this for much of my development work!

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  • CodePlex Daily Summary for Sunday, May 27, 2012

    CodePlex Daily Summary for Sunday, May 27, 2012Popular ReleasesMS CRM Rich Text box: MS CRM Rich Text box: This release contains the final JavaScript for this plug-in. It is tested and verified. Even if someone is unable to use it, can contact me. Suggestions and bug-notifications are always most welcome.Nivo Slider Web Part SharePoint 2010: Nivo Slider Web Part WSP: Web Part encapsulating nivo slider jquery web part. Download the wsp for one click install. Edit the property of the web part to point to any image library and all done. Web part includes jQuery and nivo jquery library. No configuration is required. This web part is a SharePoint 2010 farm solution. Scope for installation is site collection.iPDC - Free Phasor Data Concentrator: iPDC-v1.3.0: For more info see the iPDC-v1.3.0-Release_Notes document. Changes in iPDC-1.3 : Now iPDC has a centralized file structure. Only a single file for each iPDC and that will store with iPDC-ID. File structure will be explained in release notes document. A setup file for a iPDC will contains the information about: iPDC Server, Connected Source Devices, Connected Destination Devices, and finally configuration frames of sources. Because of this single Setup File previously generated ....Net Code Samples: Code Samples: Code samples (SLNs).Tweetz - Windows Twitter Client Gadget: Tweetz 3.1.5.4: Changed from screen names to regular names in all timelines except search Minor correction in German translation Updated Italian translationSubExtractor: Release 1027: Fix: out-of-memory exception when reading DVDs with very large (over 1GB) cells Fix: AltGr key toggling Italics during OCR Feature: use centered alignment SSA tag for centered text in the upper part of the frame Feature: increased number of subtitle tracks visible in Choose Subtitles step listbox Feature: allow change of palette for entire movieLINQ_Koans: LinqKoans v.02: Cleaned up a bitAutoFixture: 2.11.1: This is an automatically published release created from the latest successful build. Versioning is based on Semantic Versioning. Read more here: http://blog.ploeh.dk/2011/09/06/AutoFixtureGoesContinuousDeliveryWithSemanticVersioning.aspxBlueGem: BlueGem-v1.B Source: Description This is the source of BlueGem -v1.B.XML Schema Documenter: 1.9.4.0: Compatibility fixes for SHFB 1.9.4.0 and Visual Studio 11 Third-Party References Reference Required Used For Sandcastle Help File Builder (version 1.9.4.0) Yes Underlying platform Windows Installer XML (WiX) v3.6 RC0 No Only required to build source code ZXMAK2: Version 2.6.2.1: - fix contended timings for ULA 48/128 early/late - small refactoring for ULA code - fix mistake in timing for CBXX opcodes (thanks to Pegaz for report) - save early/late flag when saving to SZX (works with original ULA's 48/128 only) Use ZXMAK-SPRINTER-2621 package to get emulator with SPRINTER files (select Sprinter model from VM->Settings->Wizard)totalem: version 2012.05.25.1: Beta version speed improvements memory usage improvements smoothness list scrollingJayData - The cross-platform HTML5 data-management library for JavaScript: JayData 1.0 RC1 Refresh 2: JayData is a unified data access library for JavaScript developers to query and update data from different sources like webSQL, indexedDB, OData, Facebook or YQL. See it in action in this 6 minutes video: http://www.youtube.com/watch?v=LlJHgj1y0CU RC1 R2 Release highlights Knockout.js integrationUsing the Knockout.js module, your UI can be automatically refreshed when the data model changes, so you can develop the front-end of your data manager app even faster. Querying 1:N relations in W...Christoc's DotNetNuke Module Development Template: 00.00.08 for DNN6: BEFORE USE YOU need to install the MSBuild Community Tasks available from http://msbuildtasks.tigris.org For best results you should configure your development environment as described in this blog post Then read this latest blog post about customizing and using these custom templates. Installation is simple To use this template place the ZIP (not extracted) file in your My Documents\Visual Studio 2010\Templates\ProjectTemplates\Visual C#\Web OR for VB My Documents\Visual Studio 2010\Te...Microsoft Ajax Minifier: Microsoft Ajax Minifier 4.53: fix issue #18106, where member operators on numeric literals caused the member part to be duplicated when not minifying numeric literals ADD NEW FEATURE: ability to create source map files! The first mapfile format to be supported is the Script# format. Use the new -map filename switch to create map files when building your sources.myManga: Initial Release - Version 1.0.0.1 - BETA: Leave a Review! This is the initial release of myManga. Please report any bugs. NOTE: There is a bug with MangaReader.net where images are reported 403 Forbidden, this is NOT the fault of myManga but, myManga will through an error and will not download the image.BlackJumboDog: Ver5.6.3: 2012.05.22 Ver5.6.3  (1) HTTP????????、ftp://??????????????????????LogicCircuit: LogicCircuit 2.12.5.22: Logic Circuit - is educational software for designing and simulating logic circuits. Intuitive graphical user interface, allows you to create unrestricted circuit hierarchy with multi bit buses, debug circuits behavior with oscilloscope, and navigate running circuits hierarchy. Changes of this versionThis release is fixing start up issue.Orchard Project: Orchard 1.4.2: This is a service release to address 1.4 and 1.4.1 bugs. Please read our release notes for Orchard 1.4.2: http://docs.orchardproject.net/Documentation/Orchard-1-4-Release-NotesSharePoint Euro 2012 - UEFA European Football Predictor: havivi.euro2012.wsp (1.0): New fetures:View other users predictions Hide/Show background image (web part property) Installing SharePoint Euro 2012 PredictorSharePoint Euro 2012 Predictor has been developed as a SharePoint Sandbox solution to support SharePoint Online (Office 365) Download the solution havivi.euro2012.wsp from the download page: Downloads Upload this solution to your Site Collection via the solutions area. Click on Activate to make the web parts in the solution available for use in the Site C...New ProjectsAdvStopWatch: This is an wpf project to build a stop watchBlueGem: BlueGem is a simple Rich Text Editor. It also has a system resource monitor.Db4o Extensions: Db4o Extensions is a .NET library to ease database routines like creating composite keys, defining deletion behavior, data validation and transparent persistance.Financial Advisor Toolbox: An attempt to build a set of tools that can be used by a Financial Advisor to help automate some of their daily tasks. The initial release will aim to include "client management" to track clients and their financial profile. ImpresionesJL: This is a great project!K-Dock: K-Dock is a basic WPF library built to allow developers to implement a docking system in their applications. Written in Visual Basic. mouse: ignoreopencv: a personal git mirror for opencvOpenLaunch: OpenLaunch is a new way to make your companies' software more popular. By using a simple framework, developers can integrate their software into OpenLaunch by either their existing project, or by a new project. All help on this project is greatly appreciated, and we are looking for a web developer to create a web interface to the store.Smart Setup: Smart Setup is a PowerShell-based deployment program with using a XML document. It is very flexible with supporting multiple extensions and different configurations for different environment. It's smart and light.UusAhi: Teeme jälle ahju!Win7 Style TreeView: A TreeView with win7 styleWindows Phone 7 Feedback Control: Windows Phone user control for sending feedback directly from the applicationWindows Phone SignalR Helper: Windows Phone SignalR Helper makes it easier for WPDevs to leverage SignalR in making connected real-time Windows Phone applications. Various modes of communication between phone and server will be stubbed out - like real-time Mapping, Chat, Stocks, Game Scores, Object Sync etc.; Re-use or extend to make it work for your own needs. Iterative feature addition planned. Hope this helps!

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  • Beginners Guide to Visual Studio LightSwitch makes it easy to take a closer look

    - by Jim Duffy
    Following up on my most recent post about LightSwitch I thought I’d keep you in the loop on a valuable LightSwitch resource. The Beginners Guide to Visual Studio LightSwitch provides a jump start to get you and the department-level-typical-Access-application-developing-power-user rolling with LightSwitch in no time. The guide is broken down into 4 easy to follow parts. Beginners Guide to Visual Studio LightSwitch (Part – 1) – Working with New Data Entry Screen Beginners Guide to Visual Studio LightSwitch (Part – 2) – Working with Search Screen Beginners Guide to Visual Studio LightSwitch (Part – 3) – Working with Editable DataGrid Screen Beginners Guide to Visual Studio LightSwitch (Part – 4) – Working with List and Details Screen I mentioned it in my prior post but don’t forget to check out Beth Massi’s blog for additional information on Visual Studio LightSwitch. Have a day.

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  • B2B training material

    - by JuergenKress
    At our SOA Community Workspace (SOA Community membership required) you can find the latest B2B training material including training videos. B2B Technical Webcast - Part 1 - Feb 7 2013 - PPT.pptx B2B Technical Webcast - Part 2 - Feb 19 2013 - PPT.pptx B2B Technical Webcast - Part 1 - Feb 7 2013 - Audio & Video.wmv B2B Technical Webcast - Part 2 - Feb 19 2013 - Audio & Video.wmv Visit our next B2B and Adapters partner training August 26th-30th 2013 in Lisbon SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: b2b,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Silverlight 3 Data Binding: Imperative and Mixed Approaches

    In the first part of this multi-part series on data binding in Silverlight we learned how to use the declarative XAML syntax approach. In this second part we ll learn how to use the imperative approach and how to combine the two.... Test Drive the Next Wave of Productivity Find Microsoft Office 2010 and SharePoint 2010 trials, demos, videos, and more.

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  • Validating User Input with ASP.NET 3.5

    In the first part of this three-part series explaining the basics of user input validation in ASP.NET 3.5 you were introduced to the concepts of user input validation and saw a sample configuration of the RequiredFieldValidator web controls. In this part you will learn about several types of input validation web controls and their methods of configuration.... Charter Business Bundle? Get High Speed Internet & Telephone for Only $99/Monthly. Limited-Time Offer!

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  • Which Language Next? Python? Ruby? [closed]

    - by Ryan Craig
    I am a beginning Webmaster (relatively), with 2+ years of php experience. I also have some java training and a bit of .net. My company is now close to redeveloping the website that I work on, which is coded primarily in php, but has some poorly-written .net in part as well (it's confusing and ill-planned, but I didn't make any of those decisions. Can anyone say action-oriented .net and JScript?). So, I'm trying to decide which language I should learn next to quickly develop a new site. I will probably just redevelop it at first in php because I'm very comfortable with it. However, I'd like to migrate in the next year to something newer and more forward-thinking. This being said, .net is out of the question a little bit. We need cheap developers who are fast and can get pages up quickly. In this part of the country, part-time .net developers are hard to find. So, we need something that will be pretty standard in the next few years, but we have some .net SOAP 1.1 APIs that we use on our actual service (separate from the corporate website), that we will need to integrate part of the site with. Developing with php and SOAP is much more difficult than doing the same thing. So, I may have to develop the API collaborative part in .net just to be easy, and then I'd like to use something else that is fast, flexible, forward thinking, and will be relatively standard and easy to find developers for. So, any ideas? Python and Django? Ruby on Rails? Another framework? Thanks for your thoughts. Sorry, I know this was long, but it's all very convoluted and confusing so I needed to be slightly long-winded.

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  • “It Isn’t Easy At All; Otherwise, Everyone Would Be Doing It”

    - by Kathryn Perry
    A few months ago, JP Saunders (pictured left), who leads the go-to-market initiatives for the Oracle CX Service offering, kicked off a series of articles about modern customer service. He contends that to take care of customers?and the people that support those customers?companies need to make it easy to deliver consistently great experiences. But it’s not easy; it’s an art. The six posts in The Art of Easy series will help you better understand some of the customer service challenges you face and how to avoid common pitfalls. We pulled them all together here in one post for continuity and easy access. Saunders introduces the series with The Art of Easy: Make It Easy To Deliver Great Customer Service Experiences (Part 1). The Art of Easy: Offer Self Service With the Emphasis on Service (Part 2) by David Fulton (pictured left): David Fulton, Director of Product Management, Oracle Service Cloud, shares five tenets of customer self service that move an organization closer to becoming a modern customer service business. Easy Decisions For Complex Problems (Part 3) by Heike Lorenz (pictured right): Heike Lorenz, Director of Global Product Marketing, Policy Automation, writes about automating service policies to ensure that the correct decisions are being applied to the right people. The goal is to nurture the trusted relationships with customers during complex decision-making processes. Moving at the Speed of Easy (Part 4) by Chris Ulmand (pictured left): Chris Omland, Director of Product Management, Oracle Service Cloud, addresses the need for speed to keep up with customers’ expectations. His advice—start with a platform that enables agile innovation, respects a company’s unique needs, and has proven reliability to protect customer relationships. Knowledge Makes It Easy For Everyone (Part 5) by Nav Chakravarti (pictured rig: Vice President Nav Chakravarti, Oracle Service Cloud, talks about managing the knowledge that customers need and want. He coaches readers on delivering answers to customers’ questions easily, in context, with relevance, reliably, and accurately. Making Easy, Both Effective and Efficient (Part 6) by Melinda Uhland (pictured left): Melinda Uhland, Oracle CX Product Management teaches us that happy agents produce happy customers. A Modern Customer Service organization is one that invests in its agents and empowers them with tools to make them efficient and effective, which, in turn, improves customer results.

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  • A Better Way To Extract Date From DateTime Columns [SQL Server]

    - by Gopinath
    Quite a long ago I wrote about a SQL Server programming tip on how to extract date part from a DATETIME column. The post discusses about using of T SQL function convert() to get date part. One of the readers of the post, tipped me about a better way of extracting date part and here is the SQL query he sent to us SELECT DateAdd(day, DateDiff(day, 0, getdate()), 0); In clean way this query trims off time part from the DATETIME value. I rate this solution better than the one I wrote long ago as this one does not depend on any string operations. According the commenter, this method is faster compared to the other. What do you say? Thanks Yamo This article titled,A Better Way To Extract Date From DateTime Columns [SQL Server], was originally published at Tech Dreams. Grab our rss feed or fan us on Facebook to get updates from us.

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  • LAMP Stack Version Help -- Is there a website or version tracker source to help suggest the right versions of each part of a platform stack?

    - by Chris Adragna
    Taken singly, it's easy to research versions and compatibility. Version information is readily available on each single part of a platform stack, such as MySQL. You can find out the latest version, stable version, and sometimes even the percentage of people adopting it by version (personally, I like seeing numbers on adoption rates). However, when trying to find the best possible mix of versions, I have a harder time. For example, "if you're using MySQL 5.5, you'll need PHP version XX or higher." It gets even more difficult to mitigate when you throw higher level platforms into the mix such as Drupal, Joomla, etc. I do consider "wizard" like installers to be beneficial, such as the Bitnami installers. However, I always wonder if those solutions cater more to the least common denominator -- be all to many -- and as such, I think I'd be better to install things on my own. Such solutions do seem kind of slow to adopt new versions, slower than necessary, I suspect. Is there a website or tool that consolidates versioning data in order to help a webmaster choose which versions to deploy or which upgrades to install, in consideration of all the other parts of the stack?

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  • Amis Oracle OpenWorld Summary presentations

    - by JuergenKress
    AMIS Oracle OpenWorld 2013 Review Part 1 - Intro Overview Innovation, Hardware osvm, IAAS database. Watch the presentation here: AMIS Oracle OpenWorld 2013 Review Part 1 - Intro Overview Innovation, Hardware osvm, IAAS database AMIS Oracle OpenWorld 2013 Review Part 2 - Platform Middleware Publication AMIS Oracle OpenWorld 2013 Review Part 3 - Fusion Middleware WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: Amis,OOW,Oracle OpenWorld,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • How do I compare two datatables

    - by cmrhema
    I have a datatable that will consist of 72 columns. I will download it in the excel sheet using VSTO, which works fine. Now the user will change either one of these rows or all of these rows and will also insert a fresh row. Considering the datatable downloaded first to be dtA, and the one that has been modified in the excel sheet to be dtB. I want to compare dtA and dtB. I need to find out all the rows in dtB that do not exist in dtA. I cant put foreach loop for each and every single row and evaluate as its a very untidy way of coding. What is a better way to do this? I did this way, DataTable dtA = new DataTable(); dtA.Columns.Add("ENo"); dtA.Columns.Add("ENo1"); dtA.Columns.Add("ENo2"); dtA.Columns.Add("ENo3"); dtA.Columns.Add("ENo4"); for (int i = 0; i < 5; i++) { DataRow dr = dtA.NewRow(); dr[0] = "Part 0 " + i.ToString(); dr[1] = "Part 1 " + i.ToString(); dr[2] = "Part 2 " + i.ToString(); dr[3] = "Part 3 " + i.ToString(); dr[4] = "Part 4 " + i.ToString(); dtA.Rows.Add(dr); } DataTable dtB = new DataTable(); dtB.Columns.Add("ENo"); dtB.Columns.Add("ENo1"); dtB.Columns.Add("ENo2"); dtB.Columns.Add("ENo3"); dtB.Columns.Add("ENo4"); for (int i = 5; i < 10; i++) { DataRow dr = dtB.NewRow(); dr[0] = "Part 0 " + i.ToString(); dr[1] = "Part 1 " + i.ToString(); dr[2] = "Part 2 " + i.ToString(); dr[3] = "Part 3 " + i.ToString(); dr[4] = "Part 4 " + i.ToString(); dtB.Rows.Add(dr); } Response.Write("\n"); Response.Write("dt A"); Response.Write("\n"); for (int i = 0; i < dtA.Rows.Count; i++) { Response.Write(dtA.Rows[i][i].ToString()); Response.Write("\n"); } Response.Write("\n"); Response.Write("dt B"); Response.Write("\n"); for (int i = 0; i < dtB.Rows.Count; i++) { Response.Write(dtB.Rows[i][i].ToString()); Response.Write("\n"); } var VarA = dtA.AsEnumerable(); var varB = dtA.AsEnumerable(); var diff = VarA.Except(varB); Response.Write("except"); foreach (var n in diff) { Response.Write(n.Table.Rows[0].ToString()); } But I do not know what to use in the foreach var, What should I use pls?

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  • display flex xml with dash

    - by user217582
    In Flex, how do I display "midi-channel" to s:Label? I tried songTitle.text = mainXML.child("movement-title").text(); it worked but unsure how to display for midi-channel part. <score-partwise> <movement-title>zsdf</movement-title> <part-list> <score-part id="P1"> <part-name>Piano</part-name> <score-instrument id="P1-I1"> <instrument-name>Acoustic Grand Piano</instrument-name> </score-instrument> <midi-instrument id="P1-I1"> <midi-channel>1</midi-channel> <midi-program>1</midi-program> </midi-instrument> </score-part> </part-list>

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  • How to append html only if the div is empty in jQuery?

    - by johnnyb3000
    I have this code for displaying content for login and registration in my PHP file: <?php // LOGIN PART ?> <div class="login-part"></div> <?php // REGISTRATION PART ?> <div class="registration-part"></div> And this in my js file: $(document).ready( function() { // FOR REGISTRATION $('span.logreg.reg').click(function () { $('div.registration-part').append('<p>Registration</p>'); }); // FOR LOGIN $('span.logreg.log').click(function () { // insert html $('div.login-part').append('<p>Login</p>'); }); }); Now, everytime I click on a span it shows the text login or registration, according to which of the span was clicked. Thats OK, however I need to add it only once, so when the user click more times on the span it will be not adding more text. Remove() or empty() is not an option, as far as I know, because I need the information inside input boxes (there will be input boxes later for inserting user info) to stay there and not be deleted if the user click accidentally on the span again. It can however delete the html inside the div, if he clicks on another span. E.g. if span.log is active, after clicking on span.log nothing happens, but if he clicks on span.reg the html inside div.login-part will be removed and registration text will appear. How to do something like this?

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  • simple web parts in asp.net show as blank page

    - by Javaman59
    I am trying to develop web parts in VS 2008/WinXP I created a Web Site project, and added a couple of web parts within the default form in default.aspx <form id="form1" runat="server"> <div> <asp:WebPartManager ID="WebPartManager1" runat="server"> </asp:WebPartManager> <asp:WebPartZone ID="WebPartZone1" runat="server"> </asp:WebPartZone> </div> </form> When I first ran it (in the debugger), a popup told to me enable Windows authentication in IIS (so something is working!). I enabled the Windows authentication, and now when I run it I get a blank screen. Same result if I open it in IE via the url (rather than debugger). Following is the the source view. <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head><title> </title><style type="text/css"> .WebPartZone1_0 { border-color:Black;border-width:1px;border-style:Solid; } </style></head> <body> <form name="form1" method="post" action="Default.aspx" id="form1"> <div> <input type="hidden" name="__WPPS" id="__WPPS" value="s" /> <input type="hidden" name="__EVENTTARGET" id="__EVENTTARGET" value="" /> <input type="hidden" name="__EVENTARGUMENT" id="__EVENTARGUMENT" value="" /> <input type="hidden" name="__VIEWSTATE" id="__VIEWSTATE" value="/wEPDwULLTEzNTQyOTkwNDZkZEAVY0VcQaHLv3uaF3svWgCOfsmb" /> </div> <script type="text/javascript"> //<![CDATA[ var theForm = document.forms['form1']; if (!theForm) { theForm = document.form1; } function __doPostBack(eventTarget, eventArgument) { if (!theForm.onsubmit || (theForm.onsubmit() != false)) { theForm.__EVENTTARGET.value = eventTarget; theForm.__EVENTARGUMENT.value = eventArgument; theForm.submit(); } } //]]> </script> <script src="/WebPartsSite/WebResource.axd?d=4lwrtwXryJ3Ri-GXAxZR4g2&amp;t=634003643420884071" type="text/javascript"></script> <div> <table cellspacing="0" cellpadding="0" border="0" id="WebPartZone1"> <tr> <td style="height:100%;"><table cellspacing="0" cellpadding="2" border="0" style="width:100%;height:100%;"> <tr> <td style="height:100%;"></td> </tr> </table></td> </tr> </table> </div> <script type="text/javascript"> //<![CDATA[ var __wpmExportWarning='This Web Part Page has been personalized. As a result, one or more Web Part properties may contain confidential information. Make sure the properties contain information that is safe for others to read. After exporting this Web Part, view properties in the Web Part description file (.WebPart) by using a text editor such as Microsoft Notepad.';var __wpmCloseProviderWarning='You are about to close this Web Part. It is currently providing data to other Web Parts, and these connections will be deleted if this Web Part is closed. To close this Web Part, click OK. To keep this Web Part, click Cancel.';var __wpmDeleteWarning='You are about to permanently delete this Web Part. Are you sure you want to do this? To delete this Web Part, click OK. To keep this Web Part, click Cancel.';//]]> </script> <script type="text/javascript"> __wpm = new WebPartManager(); __wpm.overlayContainerElement = null; __wpm.personalizationScopeShared = true; var zoneElement; var zoneObject; zoneElement = document.getElementById('WebPartZone1'); if (zoneElement != null) { zoneObject = __wpm.AddZone(zoneElement, 'WebPartZone1', true, false, 'black'); } </script> </form> </body> </html>

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  • HLSL/XNA Ambient light texture mixed up with multi pass lighting

    - by Manu-EPITA
    I've been having some troubles lately with lighting. I have found a source on google which is working pretty good on the example. However, when I try to implement it to my current project, I am getting some very weird bugs. The main one is that my textures are "mixed up" when I only activate the ambient light, which means that a model gets the texture of another one . I am using the same effect for every meshes of my models. I guess this could be the problem, but I don't really know how to "reset" an effect for a new model. Is it possible? Here is my shader: float4x4 WVP; float4x4 WVP; float3x3 World; float3 Ke; float3 Ka; float3 Kd; float3 Ks; float specularPower; float3 globalAmbient; float3 lightColor; float3 eyePosition; float3 lightDirection; float3 lightPosition; float spotPower; texture2D Texture; sampler2D texSampler = sampler_state { Texture = <Texture>; MinFilter = anisotropic; MagFilter = anisotropic; MipFilter = linear; MaxAnisotropy = 16; }; struct VertexShaderInput { float4 Position : POSITION0; float2 Texture : TEXCOORD0; float3 Normal : NORMAL0; }; struct VertexShaderOutput { float4 Position : POSITION0; float2 Texture : TEXCOORD0; float3 PositionO: TEXCOORD1; float3 Normal : NORMAL0; }; VertexShaderOutput VertexShaderFunction(VertexShaderInput input) { VertexShaderOutput output; output.Position = mul(input.Position, WVP); output.Normal = input.Normal; output.PositionO = input.Position.xyz; output.Texture = input.Texture; return output; } float4 PSAmbient(VertexShaderOutput input) : COLOR0 { return float4(Ka*globalAmbient + Ke,1) * tex2D(texSampler,input.Texture); } float4 PSDirectionalLight(VertexShaderOutput input) : COLOR0 { //Difuze float3 L = normalize(-lightDirection); float diffuseLight = max(dot(input.Normal,L), 0); float3 diffuse = Kd*lightColor*diffuseLight; //Specular float3 V = normalize(eyePosition - input.PositionO); float3 H = normalize(L + V); float specularLight = pow(max(dot(input.Normal,H),0),specularPower); if(diffuseLight<=0) specularLight=0; float3 specular = Ks * lightColor * specularLight; //sum all light components float3 light = diffuse + specular; return float4(light,1) * tex2D(texSampler,input.Texture); } technique MultiPassLight { pass Ambient { VertexShader = compile vs_3_0 VertexShaderFunction(); PixelShader = compile ps_3_0 PSAmbient(); } pass Directional { PixelShader = compile ps_3_0 PSDirectionalLight(); } } And here is how I actually apply my effects: public void ApplyLights(ModelMesh mesh, Matrix world, Texture2D modelTexture, Camera camera, Effect effect, GraphicsDevice graphicsDevice) { graphicsDevice.BlendState = BlendState.Opaque; effect.CurrentTechnique.Passes["Ambient"].Apply(); foreach (ModelMeshPart part in mesh.MeshParts) { graphicsDevice.SetVertexBuffer(part.VertexBuffer); graphicsDevice.Indices = part.IndexBuffer; // Texturing graphicsDevice.BlendState = BlendState.AlphaBlend; if (modelTexture != null) { effect.Parameters["Texture"].SetValue( modelTexture ); } graphicsDevice.DrawIndexedPrimitives( PrimitiveType.TriangleList, part.VertexOffset, 0, part.NumVertices, part.StartIndex, part.PrimitiveCount ); // Applying our shader to all the mesh parts effect.Parameters["WVP"].SetValue( world * camera.View * camera.Projection ); effect.Parameters["World"].SetValue(world); effect.Parameters["eyePosition"].SetValue( camera.Position ); graphicsDevice.BlendState = BlendState.Additive; // Drawing lights foreach (DirectionalLight light in DirectionalLights) { effect.Parameters["lightColor"].SetValue(light.Color.ToVector3()); effect.Parameters["lightDirection"].SetValue(light.Direction); // Applying changes and drawing them effect.CurrentTechnique.Passes["Directional"].Apply(); graphicsDevice.DrawIndexedPrimitives( PrimitiveType.TriangleList, part.VertexOffset, 0, part.NumVertices, part.StartIndex, part.PrimitiveCount ); } } I am also applying this when loading the effect: effect.Parameters["lightColor"].SetValue(Color.White.ToVector3()); effect.Parameters["globalAmbient"].SetValue(Color.White.ToVector3()); effect.Parameters["Ke"].SetValue(0.0f); effect.Parameters["Ka"].SetValue(0.01f); effect.Parameters["Kd"].SetValue(1.0f); effect.Parameters["Ks"].SetValue(0.3f); effect.Parameters["specularPower"].SetValue(100); Thank you very much UPDATE: I tried to load an effect for each model when drawing, but it doesn't seem to have changed anything. I suppose it is because XNA detects that the effect has already been loaded before and doesn't want to load a new one. Any idea why?

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  • What can you do in C without "std" includes? Are they part of "C," or just libraries?

    - by Chris Cooper
    I apologize if this is a subjective or repeated question. It's sort of awkward to search for, so I wasn't sure what terms to include. What I'd like to know is what the basic foundation tools/functions are in C when you don't include standard libraries like stdio and stdlib. What could I do if there's no printf(), fopen(), etc? Also, are those libraries technically part of the "C" language, or are they just very useful and effectively essential libraries?

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  • Chef: nested data bag data to template file returns "can't convert String into Integer"

    - by Dalho Park
    I'm creating simple test recipe with a template and data bag. What I'm trying to do is creating a config file from data bag that has simple nested information, but I receive error "can't convert String into Integer" Here are my setting file 1) recipe/default.rb data1 = data_bag_item( 'mytest', 'qa' )['test'] data2 = data_bag_item( 'mytest', 'qa' ) template "/opt/env/test.cfg" do source "test.erb" action :create_if_missing mode 0664 owner "root" group "root" variables({ :pepe1 = data1['part.name'], :pepe2 = data2['transport.tcp.ip2'] }) end 2)my data bag named "mytest" $knife data bag show mytest qa id: qa test: part.name: L12 transport.tcp.ip: 111.111.111.111 transport.tcp.port: 9199 transport.tcp.ip2: 222.222.222.222 3)template file test.erb part.name=<%= @pepe1 % transport.tcp.binding=<%= @pepe2 % Error reurns when I run chef-client on my server, [2013-06-24T19:50:38+00:00] DEBUG: filtered backtrace of compile error: /var/chef/cache/cookbooks/config_test/recipes/default.rb:19:in []',/var/chef/cache/cookbooks/config_test/recipes/default.rb:19:inblock in from_file',/var/chef/cache/cookbooks/config_test/recipes/default.rb:12:in from_file' [2013-06-24T19:50:38+00:00] DEBUG: filtered backtrace of compile error: /var/chef/cache/cookbooks/config_test/recipes/default.rb:19:in[]',/var/chef/cache/cookbooks/config_test/recipes/default.rb:19:in block in from_file',/var/chef/cache/cookbooks/config_test/recipes/default.rb:12:infrom_file' [2013-06-24T19:50:38+00:00] DEBUG: backtrace entry for compile error: '/var/chef/cache/cookbooks/config_test/recipes/default.rb:19:in `[]'' [2013-06-24T19:50:38+00:00] DEBUG: Line number of compile error: '19' Recipe Compile Error in /var/chef/cache/cookbooks/config_test/recipes/default.rb TypeError can't convert String into Integer Cookbook Trace: /var/chef/cache/cookbooks/config_test/recipes/default.rb:19:in []' /var/chef/cache/cookbooks/config_test/recipes/default.rb:19:inblock in from_file' /var/chef/cache/cookbooks/config_test/recipes/default.rb:12:in `from_file' Relevant File Content: /var/chef/cache/cookbooks/config_test/recipes/default.rb: 12: template "/opt/env/test.cfg" do 13: source "test.erb" 14: action :create_if_missing 15: mode 0664 16: owner "root" 17: group "root" 18: variables({ 19 :pepe1 = data1['part.name'], 20: :pepe2 = data2['transport.tcp.ip2'] 21: }) 22: end 23: I tried many things and if I comment out "pepe1 = data1['part.name'],", then :pepe2 = data2['transport.tcp.ip2'] works fine. only nested data "part.name" cannot be set to @pepe1. Does anyone knows why I receive the errors? thanks,

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