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  • Polite busy-waiting with WRPAUSE on SPARC

    - by Dave
    Unbounded busy-waiting is an poor idea for user-space code, so we typically use spin-then-block strategies when, say, waiting for a lock to be released or some other event. If we're going to spin, even briefly, then we'd prefer to do so in a manner that minimizes performance degradation for other sibling logical processors ("strands") that share compute resources. We want to spin politely and refrain from impeding the progress and performance of other threads — ostensibly doing useful work and making progress — that run on the same core. On a SPARC T4, for instance, 8 strands will share a core, and that core has its own L1 cache and 2 pipelines. On x86 we have the PAUSE instruction, which, naively, can be thought of as a hardware "yield" operator which temporarily surrenders compute resources to threads on sibling strands. Of course this helps avoid intra-core performance interference. On the SPARC T2 our preferred busy-waiting idiom was "RD %CCR,%G0" which is a high-latency no-nop. The T4 provides a dedicated and extremely useful WRPAUSE instruction. The processor architecture manuals are the authoritative source, but briefly, WRPAUSE writes a cycle count into the the PAUSE register, which is ASR27. Barring interrupts, the processor then delays for the requested period. There's no need for the operating system to save the PAUSE register over context switches as it always resets to 0 on traps. Digressing briefly, if you use unbounded spinning then ultimately the kernel will preempt and deschedule your thread if there are other ready threads than are starving. But by using a spin-then-block strategy we can allow other ready threads to run without resorting to involuntary time-slicing, which operates on a long-ish time scale. Generally, that makes your application more responsive. In addition, by blocking voluntarily we give the operating system far more latitude regarding power management. Finally, I should note that while we have OS-level facilities like sched_yield() at our disposal, yielding almost never does what you'd want or naively expect. Returning to WRPAUSE, it's natural to ask how well it works. To help answer that question I wrote a very simple C/pthreads benchmark that launches 8 concurrent threads and binds those threads to processors 0..7. The processors are numbered geographically on the T4, so those threads will all be running on just one core. Unlike the SPARC T2, where logical CPUs 0,1,2 and 3 were assigned to the first pipeline, and CPUs 4,5,6 and 7 were assigned to the 2nd, there's no fixed mapping between CPUs and pipelines in the T4. And in some circumstances when the other 7 logical processors are idling quietly, it's possible for the remaining logical processor to leverage both pipelines. Some number T of the threads will iterate in a tight loop advancing a simple Marsaglia xor-shift pseudo-random number generator. T is a command-line argument. The main thread loops, reporting the aggregate number of PRNG steps performed collectively by those T threads in the last 10 second measurement interval. The other threads (there are 8-T of these) run in a loop busy-waiting concurrently with the T threads. We vary T between 1 and 8 threads, and report on various busy-waiting idioms. The values in the table are the aggregate number of PRNG steps completed by the set of T threads. The unit is millions of iterations per 10 seconds. For the "PRNG step" busy-waiting mode, the busy-waiting threads execute exactly the same code as the T worker threads. We can easily compute the average rate of progress for individual worker threads by dividing the aggregate score by the number of worker threads T. I should note that the PRNG steps are extremely cycle-heavy and access almost no memory, so arguably this microbenchmark is not as representative of "normal" code as it could be. And for the purposes of comparison I included a row in the table that reflects a waiting policy where the waiting threads call poll(NULL,0,1000) and block in the kernel. Obviously this isn't busy-waiting, but the data is interesting for reference. _table { border:2px black dotted; margin: auto; width: auto; } _tr { border: 2px red dashed; } _td { border: 1px green solid; } _table { border:2px black dotted; margin: auto; width: auto; } _tr { border: 2px red dashed; } td { background-color : #E0E0E0 ; text-align : right ; } th { text-align : left ; } td { background-color : #E0E0E0 ; text-align : right ; } th { text-align : left ; } Aggregate progress T = #worker threads Wait Mechanism for 8-T threadsT=1T=2T=3T=4T=5T=6T=7T=8 Park thread in poll() 32653347334833483348334833483348 no-op 415 831 124316482060249729303349 RD %ccr,%g0 "pause" 14262429269228623013316232553349 PRNG step 412 829 124616702092251029303348 WRPause(8000) 32443361333133483349334833483348 WRPause(4000) 32153308331533223347334833473348 WRPause(1000) 30853199322432513310334833483348 WRPause(500) 29173070315032223270330933483348 WRPause(250) 26942864294930773205338833483348 WRPause(100) 21552469262227902911321433303348

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  • Two free SQL Server events I'll be presenting at in UK. Come and say hi!

    - by Mladen Prajdic
    SQLBits: April 7th - April 9th 2011 in Brighton, UK Free community event on Saturday (April 9th) with a paid conference day on Friday (April 8th) and a Pre Conference day full of day long seminars (April 7th). It'll be a huge event with over 800 attendees and over 20 MVPs. I'll be presenting on Saturday April 9th.     SQL in the City: July 15th 2011 in London, UK One day of free SQL Server training sponsored by Redgate. Other MVP's that'll be presenting there are Steve Jones (website|twitter), Brad McGehee (blog|twitter) and Grant Fritchey (blog|twitter)   At both conferences I'll be presenting about database testing. In the sessions I'll cover a few things from my book The Red Gate Guide to SQL Server Team based Development like what do we need for testing, how to go about it, what are some of the obstacles we have to overcome, etc… If you're around there come and say Hi!

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  • MySQL Connector/Net 6.6.3 Beta 2 has been released

    - by fernando
    MySQL Connector/Net 6.6.3, a new version of the all-managed .NET driver for MySQL has been released.  This is the second of two beta releases intended to introduce users to the new features in the release. This release is feature complete it should be stable enough for users to understand the new features and how we expect them to work.  As is the case with all non-GA releases, it should not be used in any production environment.  It is appropriate for use with MySQL server versions 5.0-5.6. It is now available in source and binary form from http://dev.mysql.com/downloads/connector/net/#downloads and mirror sites (note that not all mirror sites may be up to date at this point-if you can't find this version on some mirror, please try again later or choose another download site.) The 6.6 version of MySQL Connector/Net brings the following new features:   * Stored routine debugging   * Entity Framework 4.3 Code First support   * Pluggable authentication (now third parties can plug new authentications mechanisms into the driver).   * Full Visual Studio 2012 support: everything from Server Explorer to Intellisense&   the Stored Routine debugger. Stored Procedure Debugging ------------------------------------------- We are very excited to introduce stored procedure debugging into our Visual Studio integration.  It works in a very intuitive manner by simply clicking 'Debug Routine' from Server Explorer. You can debug stored routines, functions&   triggers. These release contains fixes specific of the debugger as well as other fixes specific of other areas of Connector/NET:   * Added feature to define initial values for InOut stored procedure arguments.   * Debugger: Fixed Visual Studio locked connection after debugging a routine.   * Fix for bug Cannot Create an Entity with a Key of Type String (MySQL bug #65289, Oracle bug #14540202).   * Fix for bug "CacheServerProperties can cause 'Packet too large' error". MySQL Bug #66578 Orabug #14593547.   * Fix for handling unnamed parameter in MySQLCommand. This fix allows the mysqlcommand to handle parameters without requiring naming (e.g. INSERT INTO Test (id,name) VALUES (?, ?) ) (MySQL Bug #66060, Oracle bug #14499549).   * Fixed end of line issue when debugging a routine.   * Added validation to avoid overwriting a routine backup file when it hasn't changed.   * Fixed inheritance on Entity Framework Code First scenarios. (MySql bug #63920 and Oracle bug #13582335).   * Fixed "Trying to customize column precision in Code First does not work" (MySql bug #65001, Oracle bug #14469048).   * Fixed bug ASP.NET Membership database fails on MySql database UTF32 (MySQL bug #65144, Oracle bug #14495292).   * Fix for MySqlCommand.LastInsertedId holding only 32 bit values (MySql bug #65452, Oracle bug #14171960).   * Fixed "Decimal type should have digits at right of decimal point", now default is 2, and user's changes in     EDM designer are recognized (MySql bug #65127, Oracle bug #14474342).   * Fix for NullReferenceException when saving an uninitialized row in Entity Framework (MySql bug #66066, Oracle bug #14479715).   * Fix for error when calling RoleProvider.RemoveUserFromRole(): causes an exception due to a wrong table being used (MySql bug #65805, Oracle bug #14405338).   * Fix for "Memory Leak on MySql.Data.MySqlClient.MySqlCommand", too many MemoryStream's instances created (MySql bug #65696, Oracle bug #14468204).   * Added ANTLR attribution notice (Oracle bug #14379162).   * Fix for debugger failing when having a routine with an if-elseif-else.   * Also the programming interface for authentication plugins has been redefined. Some limitations remains, due to the current debugger architecture:   * Some MySQL functions cannot be debugged currently (get_lock, release_lock, begin, commit, rollback, set transaction level)..   * Only one debug session may be active on a given server. The Debugger is feature complete at this point. We look forward to your feedback. Documentation ------------------------------------- You can view current Connector/Net documentation at http://dev.mysql.com/doc/refman/5.5/en/connector-net.html You can find our team blog at http://blogs.oracle.com/MySQLOnWindows. You can also post questions on our forums at http://forums.mysql.com/. Enjoy and thanks for the support!

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  • Walmart and Fusion Apps

    - by ultan o'broin
    Photograph: Misha Vaughan I attended Fusion Apps (yes, I know I am supposed to say "Oracle Fusion Applications", but stuffy old style guides are a turn-off in interwebs conversations) User Experience Advocate (FXA) training in Long Beach, California last week; a suitable location as ODTUG KSCOPE 11 was kicking off and key players were in the area. As a member of Oracle's Apps-UX team I know the Fusion Apps messaging, natch, and done some other Fusion Apps go-to-market content work too. For the messaging details themselves, see Lonneke Dikmans (@lonnekedikmans) great blog, by the way. However, I wanted some 'formal' training combined with the opportunity to meet and learn from people already out there delivering those messages. The idea in me reaching out to Misha Vaughan, Apps-UX FXA maven, to get me onto this training was that in addition to my UX knowledge, I could leverage my location in EMEA and hit up customer events more quickly and easily. Those local user groups do like to hear the voice of locals too you know (so I need to work on that mid-Atlantic accent). I'm looking forward to such opportunities. The training was all smashing stuff, just the right level of detail, delivered professionally and with great style and humor. I was especially honored to be paired off for my er, coaching with Debra Lilley (@debralilley), who shared with everyone all kinds of tips and insights from her experiences of delivering the message and demo. For me, that was the real power of the FXA event--the communal, conversational aspect--the meeting up with people who had done all this for real, the sharing in their experiences, while learning along with other newbies. Sorry, but that all-important social aspect doesn't work so well with remote meetings. Katie Candland (Apps-UX) gave us a great tour of the Fusion Apps demo and included some useful presentational tips too (any excuse to buy that iPad). It's clear to me that the Fusion Apps messaging and demos really come alive with real-world examples that local application users will recognize, and I picked up some "yes, that's my job made easier" scene-stealers from Debra and Karen Brownfield too, to add to the great ones already provided. This power of examples shouldn't surprise anyone, they've long been a mainstay of applications user assistance, popular with users. We'll offer customers different types of example topics in the Fusion Apps online help too (stay tuned), and we know from research how important those 3S's (stories, scenarios, and simulations) are to users when they consume and apply information. Well, we've got the simulation, now it's time for more stories and scenarios. If you get a chance to participate in an FXA event (whether you are an Oracle employee or otherwise), I'd encourage it. It's committing your time and energy for sure, but I got real bang for the buck from it for my everyday job too. Listening to the room's feedback on the application demo really brought our internal design work to life, and I picked up on some things that I need to follow up on (like how you alphabetically sort stuff in other languages). User experience is after all, about users. What will I be doing next, and what would I like to see happen? Obviously, I need to develop my story-telling links with the people I met in Long Beach and do some practicing with the materials, and then get out there and deliver them at a suitable location. The demo is what it is right now, and that's a super-rich demo that I know everyone will want to see and ask questions about. Then, as mentioned by attendees at the FXA event, follow up on those translated and localized messages for EMEA (and APAC), that deal with different statutory or reporting requirements of the target markets. Given my background I would say that, wouldn't I? However, language is part of the UX, and international revenue is greater than US-only revenue for Oracle, so yes dear, we all need to get over the fact that enterprise apps users don't all speak, or want to speak, American-English. Most importantly perhaps, the continued development of a strong messaging community between Oracle and partners and customers where we can swap and share those FXA messaging stories and scenarios about Fusion Apps in a conversational way. The more the better, a combination of online and face-to-face meetings. I must also mention the great dinner after the event at Parker's Lighthouse, and the fun myself and Andrew Gilmour (Apps-UX) had at our end of the table talking about just about everything except Fusion Apps with Ronald Van Luttikhuizen and Ben Prusinski (who now understands the difference between Cork and Dublin people. I hope). Thanks to all the Apps-UXers who helped bring the FXA training to town, and to Debra and all the others that I am too jetlagged to mention right who were instrumental in making it happen for me. Here's to the next one. And the Walmart angle? That was me doing my Robert Scoble (ScO'bilizer?)-style guerilla smart phone research in Walmart in Long Beach, before the FXA event. It's all about stories for me. You can read more about it on the appslab blog (see the comments).

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  • Basic WCF Unit Testing

    - by Brian
    Coming from someone who loves the KISS method, I was surprised to find that I was making something entirely too complicated. I know, shocker right? Now I'm no unit testing ninja, and not really a WCF ninja either, but had a desire to test service calls without a) going to a database, or b) making sure that the entire WCF infrastructure was tip top. Who does? It's not the environment I want to test, just the logic I’ve written to ensure there aren't any side effects. So, for the K.I.S.S. method: Assuming that you're using a WCF service library (you are using service libraries correct?), it's really as easy as referencing the service library, then building out some stubs for bunking up data. The service contract We’ll use a very basic service contract, just for getting and updating an entity. I’ve used the default “CompositeType” that is in the template, handy only for examples like this. I’ve added an Id property and overridden ToString and Equals. [ServiceContract] public interface IMyService { [OperationContract] CompositeType GetCompositeType(int id); [OperationContract] CompositeType SaveCompositeType(CompositeType item); [OperationContract] CompositeTypeCollection GetAllCompositeTypes(); } The implementation When I implement the service, I want to be able to send known data into it so I don’t have to fuss around with database access or the like. To do this, I first have to create an interface for my data access: public interface IMyServiceDataManager { CompositeType GetCompositeType(int id); CompositeType SaveCompositeType(CompositeType item); CompositeTypeCollection GetAllCompositeTypes(); } For the purposes of this we can ignore our implementation of the IMyServiceDataManager interface inside of the service. Pretend it uses LINQ to Entities to map its data, or maybe it goes old school and uses EntLib to talk to SQL. Maybe it talks to a tape spool on a mainframe on the third floor. It really doesn’t matter. That’s the point. So here’s what our service looks like in its most basic form: public CompositeType GetCompositeType(int id) { //sanity checks if (id == 0) throw new ArgumentException("id cannot be zero."); return _dataManager.GetCompositeType(id); } public CompositeType SaveCompositeType(CompositeType item) { return _dataManager.SaveCompositeType(item); } public CompositeTypeCollection GetAllCompositeTypes() { return _dataManager.GetAllCompositeTypes(); } But what about the datamanager? The constructor takes care of that. I don’t want to expose any testing ability in release (or the ability for someone to swap out my datamanager) so this is what we get: IMyServiceDataManager _dataManager; public MyService() { _dataManager = new MyServiceDataManager(); } #if DEBUG public MyService(IMyServiceDataManager dataManager) { _dataManager = dataManager; } #endif The Stub Now it’s time for the rubber to meet the road… Like most guys that ever talk about unit testing here’s a sample that is painting in *very* broad strokes. The important part however is that within the test project, I’ve created a bunk (unit testing purists would say stub I believe) object that implements my IMyServiceDataManager so that I can deal with known data. Here it is: internal class FakeMyServiceDataManager : IMyServiceDataManager { internal FakeMyServiceDataManager() { Collection = new CompositeTypeCollection(); Collection.AddRange(new CompositeTypeCollection { new CompositeType { Id = 1, BoolValue = true, StringValue = "foo 1", }, new CompositeType { Id = 2, BoolValue = false, StringValue = "foo 2", }, new CompositeType { Id = 3, BoolValue = true, StringValue = "foo 3", }, }); } CompositeTypeCollection Collection { get; set; } #region IMyServiceDataManager Members public CompositeType GetCompositeType(int id) { if (id <= 0) return null; return Collection.SingleOrDefault(m => m.Id == id); } public CompositeType SaveCompositeType(CompositeType item) { var existing = Collection.SingleOrDefault(m => m.Id == item.Id); if (null != existing) { Collection.Remove(existing); } if (item.Id == 0) { item.Id = Collection.Count > 0 ? Collection.Max(m => m.Id) + 1 : 1; } Collection.Add(item); return item; } public CompositeTypeCollection GetAllCompositeTypes() { return Collection; } #endregion } So it’s tough to see in this example why any of this is necessary, but in a real world application you would/should/could be applying much more logic within your service implementation. This all serves to ensure that between refactorings etc, that it doesn’t send sparking cogs all about or let the blue smoke out. Here’s a simple test that brings it all home, remember, broad strokes: [TestMethod] public void MyService_GetCompositeType_ExpectedValues() { FakeMyServiceDataManager fake = new FakeMyServiceDataManager(); MyService service = new MyService(fake); CompositeType expected = fake.GetCompositeType(1); CompositeType actual = service.GetCompositeType(2); Assert.AreEqual<CompositeType>(expected, actual, "Objects are not equal. Expected: {0}; Actual: {1};", expected, actual); } Summary That’s really all there is to it. You could use software x or framework y to do the exact same thing, but in my case I just didn’t really feel like it. This speaks volumes to my not yet ninja unit testing prowess.

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  • Learning and Developing with PHP [closed]

    - by KyelJmD
    I am here to ask you What is a good PHP Book that doesn't contain too much details but it is compose of all necessary information to develop in PHP such as (OO PHP, Handling Forms, Database etc etc) This may be subjective but I've tried to look php book recomendations here at Stackoverflow but I cannot find any. Next is What are the things I need to know in learning a PHp framework? specifically I want to learn CAKEPHP. NOTE I do not need those lenghty books that discuss loops and such I already have experience programming with java and C#.

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  • Do real developers use UML and other CASE tools?

    - by Avi
    I'm a CS student, currently a junior, and in one of my classes this semester they have us studying all sorts of UML diagramming methods. Among others, we've touched on Petri nets, DFD diagrams, sequence diagrams, use case diagrams, collaboration diagrams, Jackson System Development diagrams, entity-relation diagrams, and more. I've worked on more than a few professional projects over the years and never encountered anyone who used these systems to any great degree (other than a general class diagram or a diagram of the tables in a database). I was just wondering if I could query the hive mind to see if this is true in your work experience too. Have you used these models at all and found them to be as important as they tell us students they are? Or is all this stuff just academic ivory-tower crap that people in the real world hardly ever touch? Which of these systems have you found to be effective and useful? Are there specific kinds of scenarios that they are more intended to be used in than what the typical software developer encounters?

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  • Pre-built Oracle VirtualBox Images

    - by james.bayer
    I’m thrilled to see that Justin Kestelyn has a post that pre-built Oracle VirtualBox images are now available on OTN.  There are VMs for various Oracle software stacks including one for Database, one for Java with Glassfish, and one for SOA and BPM products that includes WebLogic Server. This is just one example of the synergy of a combined Oracle and Sun delivering improvements for customers.  These VMs make it even more straight-forward to get started with Oracle software in a development environment without having to worry about initial software installation and configuration. I’ve been a bit quiet lately on the blogging front, but I’m currently working on another area leveraging the best of Oracle and Sun.  Oracle is uniquely positioned to deliver engineered systems that optimize the entire stack of software and hardware.  You’ve probably seen the announcements about Exalogic and I’m excited about the potential to deliver major advancements for middleware.  More to come…

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  • Retrieving data using stored procedures with LINQ to SQL in an ASP.Net application

    - by nikolaosk
    In this post I would like to present a step by step example on how to use stored procedures with LINQ to SQL. Many people will wonder why I am bothering talking about LINQ to SQL so much. First of all I give a lot of seminars where people want to learn LINQ to SQL.A lot of people like and use LINQ to SQL in their projects. There are a lot of people right now who use it extensively. In this post I will use two stored procedures that return data from the database. If you want to check out how to use...(read more)

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  • How to convince management to deal with technical debt?

    - by Desolate Planet
    This is a question that I often ask myself when working with developers. I've worked at four companies so far, and I've noticed a lack of attention to keeping code clean and dealing with technical debt that hinders future progress in a software app. For example, the first company I worked for had written a database from scratch rather than take something like MySQL and that created hell for the team when refacoring or extending the app. I've always tried to be honest and clear with my manager when he discusses projections, but management doesn't seem interested in fixing what's already there and it's horrible to see the impact it has on team morale and in their attitude towards others. What are your thoughts on the best way to tackle this problem? What I've seen is people packing up and leaving and the company becomes a revolving door with developers coming and and out and making the code worse. How do you communicate this to management to get them interested in sorting out technical debt?

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  • Flash messages in ASP.NET MVC without sessions

    - by Fernando Correia
    I'm developing a web application for Windows Azure using ASP.NET MVC 4. I would like to enforce one restriction in the architecture: do not use Session. To achieve availability on Azure, and since there is no sticky sessions, I would need to store the session data in some central service, probably either SQL Azure or the Caching Service. I would rather avoid sessions on the SQL database to avoid the increased latency, and the caching service on Azure is very expensive for the ammount of memory offered. On the other hand, I would like to have the ability to easily pass Flash-style messages among redirects. TempData is the recommended way to do this, but by default it uses the session object. So I would like to know: Is there an alternative way to use TempData that doesn't require sessions or shared data between servers? Cookies perhaps? Is there a better alternative I'm overlooking?

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  • New Oracle Information Rights Management release (11.1.1.3)

    - by Simon Thorpe
    Just released is the latest version of the market leading document security technology from Oracle. Oracle IRM 11g is the result of over 12 years of development and innovation to allow customers to provide persistent security to their most confidential documents and emails. This latest release continues our refinement of the technology and features the following; Continued improvements to the web based Oracle IRM Management Website New features in the out of the box classification model New Java APIs improving application integration support Support for DB2 as the IRM database. Over the coming months we will see more releases from this technology as we improve format support, platform support and continue the strategy to for Oracle IRM as the most secure, scalable and usable document security solution in the market. Want to learn more about Oracle IRM? View our video presentation and demonstration or try using it for your self via our simple online self service demo. Keep up to date on Oracle via this blog or on our Twitter, YouTube and Facebook pages.

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  • The First Microsoft Dynamics NAV Builds on TFS 2010 Server

    - by ssmantha
    We are now successfully, able build Dynamics NAV solutions using the TFS Build workflow mechanisms. Lots of test builds were made, the builds can restore the NAV Database and start from a fresh solution, take latest of the NAV objects and then import it to Navision and call the compile method. The workflow is also able to generate FOB files as output which can be directly shipped to the customers. I think this is the First in the world implementation of the TFS build concepts in conjunction with NAV. I think this is a time to change the thinking caps and try to approach ERP development and include the practises of ALM into ERP Product Development.

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  • 2D Tile Map for Platformer, XML or SQLite?

    - by Stephen Tierney
    I'm developing a 2D platformer with some uni friends. We've based it upon the XNA Platformer Starter Kit which uses .txt files to store the tile map. While this is simple it does not give us enough control and flexibility with level design. I'm doing some research into whether to store level data in an XML file or in a database like SQLite. Which would be the best for this situation? Do either have any drawbacks (performance etc) compared to the other?

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  • Oracle RightNow CX for Good Customer Experiences

    - by Andreea Vaduva
    Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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  • SAP Applications Run Better on Oracle Exadata

    - by jgelhaus
    To yield the results necessary to stay competitive, your business-critical applications must be able to access the most reliable and up-to-date information. That’s why a growing number of SAP application customers are turning to Oracle Exadata Database Machine for better performance, better productivity—and big savings. Watch our latest Webcast to find out why Oracle Exadata is the ideal platform for running your SAP applications. You’ll learn how you can: Increase the performance of SAP applications Enhance reliability with a centralized, scalable platform Ensure quick, safe, and easy deployments Watch it now. Highlights include customer case studies and practical deployment strategies. Watch our latest on-demand Webcast to find out why Oracle Exadata is the ideal platform for running your SAP applications. Learn how to increase the performance of SAP applications, enhance reliability with a centralized, scalable platform and ensure quick, safe and easy deployments.

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  • First Foray&ndash;About timeout

    - by SQLMonger
    It has been quite a while since I signed up for this blog site and high time that something was posted.  I have a list of topics that I will be working through and posting.  Some I am sure will have been posted by others, but I will be sticking to the technical problems and challenges that I’ve recently faced, and the solutions that worked for me.  My motto when learning something new has always been “My kingdom for an example!”, and I plan on delivering useful examples here so others can learn from my efforts, failures and successes.   A bit of background about me… My name is Clayton Groom. I am a founding partner of a consulting firm in St. Louis Missouri, Covenant Technology Partners, LLC and focus on SQL Server Data Warehouse design, Analysis Services and Enterprise Reporting solutions.  I have been working with SQL Server since the early nineties, when it still only ran on OS/2. I love solving puzzles and technical challenges.   Enough about me… On to a real problem… SSIS Connection Time outs versus Command Time outs Last week, I was working on automating the processing for a large Analysis Services cube.  I had reworked an SSIS package and script task originally posted by Vidas Matelis that automates the process of adding new and dropping old partitions to/from an Analysis Services cube.  I had the package working great, tested, and ready for deployment.  It basically performs a query against the source system to determine if there is new data in the warehouse that will require a new partition to be added to the cube, and it checks the cube to see if there are any partitions that are present that are no longer needed in a rolling 60 month window. My client uses Tivoli for running all their production jobs, and not SQL Agent, so I had to build a command line file for Tivoli to use to run the package. Everything was going great. I had tested the command file from my development workstation using an XML configuration file to pass in server-specific parameters into the package when executed using the DTExec utility. With all the pieces ready, I updated the dtsconfig file to point to the UAT environment and started working with the Tivoli developer to test the job.  On the first run, the job failed, and from what I could see in the SSIS log, it had failed because of a timeout. Other errors in the log made me think that perhaps the connection string had not been passed into the package correctly. We bumped the Connection Manager  timeout values from 20 seconds to 120 seconds and tried again. The job still failed. After changing the command line to use the /SET option instead of the /CONFIGFILE option, we tested again, and again failure. After a number more failed attempts, and getting the Teradata DBA involved to monitor and see if we were connecting and failing or just failing to connect, we determined that the job was indeed connecting to the server and then disconnecting itself after 30 seconds.  This seemed odd, as we had the timeout values for the connection manager set to 180 seconds by then.  At this point one of the DBA’s found a post on the Teradata forum that had the clues to the puzzle: There is a separate “CommandTimeout” custom property on the Data source object that may needed to be adjusted for longer running queries.  I opened up the SSIS package, opened the data flow task that generated the partition list table and right-clicked on the data source. from the context menu, I selected “Show Advanced Editor” and found the property. Sure enough, it was set to 30 seconds. The CommandTimeout property can also be edited in the SSIS Properties sheet. In order to determine how long the timeout needed to be, I ran the query from the task in the development environment and received a response in a matter of seconds.  I then tried the same query against the production database and waited several minutes for a response. This did not seem to be a reasonable response time for the query involved, and indeed it wasn’t. The Teradata DBA’s adjusted the query governor settings for the service account I was testing with, and we were able to get the response back down under a minute.  Still, I set the CommandTimeout property to a much higher value in case the job was ever started during a time of high-demand on the production server. With this change in place, the job finally completed successfully.  The lesson learned for me was two-fold: Always compare query execution times between development and production environments, and don’t assume that production will always be faster.  With higher user demands, query governors, and a whole lot more data, the execution time of even what might seem to be simple queries can vary greatly. SSIS Connection time out settings do not affect command time outs.  Connection timeouts control how long the package will wait for a response from the server before assuming the server is not available or is not responding. Command time outs control how long a task will wait for results to start being returned before deciding that the server is not responding. Both lessons seem pretty straight forward, and I felt pretty sheepish once I finally figured out what the issue was.  To be fair though, In the 5+ years that I have been working with SSIS, I could only recall one other time where I had to set the CommandTimeout property, and that memory only resurfaced while I was penning this post.

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  • my wiki site using mediawiki - databases not found error

    - by Jayapal Chandran
    I had been using mediawiki opensource in my website to display programming articles. Today i tried to access my site but it showed database not found. Mediawiki uses many databases. When i logged in my control panel and checked i can see that most of the databases created by mediawiki is missing so is the reason i am getting this error. I have used mediawiki for two different purposes. It is like two modules. For one the databases are missing and for the other i think the data is corrupt. Do anybody know any issue with mediawiki security or would this be a problem with the webhosting cause we have faced several problems with them initially like before three years and recently the were good. Yet this happened. I have requested to hosting company to look into it and meanwhile i am expecting the help from stackexchange users. How do i check the logs for table deletion?

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  • Copying logins to another server

    - by DavidWimbush
    I'm busy setting up a new server to replace our main live server and part of that is to get the logins copied over. The database users will come over when I restore the databases but I wanted to get the logins they relate to, with the same SIDs, passwords and other properties as they have on the current server. In fact I don't even know the passwords for the logins created by our Sage accounting package - apparently they are generated by the setup using a number of ingredients unique to each installation. I did some Googling and fount this KB article: http://support.microsoft.com/kb/918992/, which more or less did the trick. It produces a set of CREATE LOGIN statements with the SIDs and hashed passwords. But it didn't include the default language, which can subtly or dramatically alter the behaviour of date-related SQL. So I added that bit and you can help yourself here.

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  • Telerik Releases a new Visual Entity Designer

    Love LINQ to SQL but are concerned that it is a second class citizen? Need to connect to more databases other than SQL Server? Think that the Entity Framework is too complex? Want a domain model designer for data access that is easy, yet powerful? Then the Telerik Visual Entity Designer is for you. Built on top of Telerik OpenAccess ORM, a very mature and robust product, Teleriks Visual Entity Designer is a new way to build your domain model that is very powerful and also real easy to use. How easy? Ill show you here. First Look: Using the Telerik Visual Entity Designer To get started, you need to install the Telerik OpenAccess ORM Q1 release for Visual Studio 2008 or 2010. You dont need to use any of the Telerik OpenAccess wizards, designers, or using statements. Just right click on your project and select Add|New Item from the context menu. Choose Telerik OpenAccess Domain Model from the Visual Studio project templates. (Note to existing OpenAccess users, dont run the Enable ORM wizard or any other OpenAccess menu unless you are building OpenAccess Entities.) You will then have to specify the database backend (SQL Server, SQL Azure, Oracle, MySQL, etc) and connection. After you establish your connection, select the database objects you want to add to your domain model. You can also name your model, by default it will be NameofyourdatabaseEntityDiagrams. You can click finish here if you are comfortable, or tweak some advanced settings. Many users of domain models like to add prefixes and suffixes to classes, fields, and properties as well as handle pluralization. I personally accept the defaults, however, I hate how DBAs force underscores on me, so I click on the option to remove them. You can also tweak your namespace, mapping options, and define your own code generation template to gain further control over the outputted code. This is a very powerful feature, but for now, I will just accept the defaults.   When we click finish, you can see your domain model as a file with the .rlinq extension in the Solution Explorer. You can also bring up the visual designer to view or further tweak your model by double clicking on the model in the Solution Explorer.  Time to use the model! Writing a LINQ Query Programming against the domain model is very simple using LINQ. Just set a reference to the model (line 12 of the code below) and write a standard LINQ statement (lines 14-16).  (OpenAccess users: notice the you dont need any using statements for OpenAccess or an IObjectScope, just raw LINQ against your model.) 1: using System; 2: using System.Linq; 3: //no need for anOpenAccess using statement 4:   5: namespace ConsoleApplication3 6: { 7: class Program 8: { 9: static void Main(string[] args) 10: { 11: //a reference tothe data context 12: NorthwindEntityDiagrams dat = new NorthwindEntityDiagrams(); 13: //LINQ Statement 14: var result = from c in dat.Customers 15: where c.Country == "Germany" 16: select c; 17:   18: //Print out the company name 19: foreach (var cust in result) 20: { 21: Console.WriteLine("CompanyName: " + cust.CompanyName); 22: } 23: //keep the consolewindow open 24: Console.Read(); 25: } 26: } 27: } .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } Lines 19-24 loop through the result of our LINQ query and displays the results. Thats it! All of the super powerful features of OpenAccess are available to you to further enhance your experience, however, in most cases this is all you need. In future posts I will show how to use the Visual Designer with some other scenarios. Stay tuned. Enjoy! Technorati Tags: Telerik,OpenAccess,LINQ Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Junior software developer - How to understand web aplications in depth?

    - by nat_gr
    I am currently a junior developer in web applications and specifically in asp.net mvc technology. My problem is that the c# senior developer in the company has no experience with this technology and I try to learn without any guidance. I went through all tutorials (e.g music store), codeplex projects and also read pro asp.net mvc 4. However, most of the examples are about crud and e-commerce applications. What I don't understand is how dependency injection fits in web applications (I have realized that is not only used for facilitating unit testing) or when i should use a custom model binder or how to model the business logic when there is already a database schema in place. I read the forum quite often and it would very helpful if some experienced developers could give me an insight about how to proceed. Do I need to read some books to understand the overall idea behind web applications? And what kind of application should I start building myself - I don't think it would be useful to create similar examples with the tutorials.

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  • Why is prefixing column names considered bad practice?

    - by P.Brian.Mackey
    According to a popular SO post is it considered a bad practice to prefix table names. At my company every column is prefixed by a table name. This is difficult for me to read. I'm not sure the reason, but this naming is actually the company standard. I can't stand the naming convention, but I have no documentation to back up my reasoning. All I know is that reading AdventureWorks is much simpler. In this our company DB you will see a table, Person and it might have column name: Person_First_Name or maybe even Person_Person_First_Name (don't ask me why you see person 2x) Why is it considered a bad practice to pre-fix column names? Are underscores considered evil in SQL as well? Note: I own Pro SQL Server 2008 - Relation Database design and implementation. References to that book are welcome.

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  • How can I move towards the Business Intelligence/ data mining fields from software developer [closed]

    - by user1758043
    I am working as a Python developer and I work with django. I also do some web scraping and building spiders and bots. Now from there I want to make my move to Business Intelligence. I just want to know how I can move into that field. Because as companies are not going to hire me in that field directly, I just want to know how can I make the transistion. I was thinking of first working as Database developer in SQL and then I can see further. But I want advice from you guys so that I can start learning that stuff so that I can change jobs keeping that in mind. Here in my area there are plenty of jobs in all areas but I need to know how to transition and what things I should learn before making that transition. Here jobs are plenty so if I know my stuff, getting a job is a piece of cake because they don't have any people. Same jobs keep getting advertised for months and months.

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  • All day optimizer event....

    - by noreply(at)blogger.com (Thomas Kyte)
    I've recently taken over some of the responsibilities of Maria Colgan (also known as the "optimizer lady") so she can move onto supporting our new In Memory Database features (note her new twitter handle for that: https://twitter.com/db_inmemory ).To that end, I have two one day Optimizer classes scheduled this year (and more to follow next year!).  The first one will be Wednesday November 20th in Northern California.  You can find details for that here: http://www.nocoug.org/ .The next one will be 5,500 miles (about 8,800 km) away in the UK - in Manchester.  That'll take place immediately following the UKOUG technical conference taking place the first week of December on December 5th.  You can see all of the details for that here: http://www.ukoug.org/events/tom-kyte-seminar-2013/I know I'll be doing one in Belgrade early next year, probably the first week in April. Stay tuned for details on that and for more to come.

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  • Functional or non-functional requirement?

    - by killer_PL
    I'm wondering about functional or non-functional requirements. I have found lot of different definitions for those terms and I can't assign some of my requirement to proper category. I'm wondering about requirements that aren't connected with some action or have some additional conditions, for example: On the list of selected devices, device can be repeated. Database must contain at least 100 items Currency of some value must be in USD dollar. Device must have a name and power consumption value in Watts. are those requirements functional or non-functional ?

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