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  • BLOG Resurrection

    - by Maryanne Sweat
    Dear Netizens, I apologize for my long absense...its amazing how time just slips through your fingers when you don't have anything to say...and are so busy personally and professionally that all of a sudden its over a year and you've not touched your blog...   Plus the immediacy of that 140 character twitter feed makes it so that my blog stuff becomes tid bits of life..instead of a narrative. When did that happen? When did we become a society of 140 character tid bits instead of emails or narative blocks. Are we so keyed into micro-commentary these days that we don't have conversations anymore?  When did posts on Twitter become news on CNN? But anyway, Netizens I'd like to come back to this narrative..I have some interesting professional developments to share with the world too. So--I hope this continues, and I post more along the way.  I can't promise that though, I'm a terrible procrastinator...so who knows. But I'll try..so stick around..maybe I'll have some more profound things to say then complaints about traffic on my commute etc.

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  • BizTalk 2009 - How do I do t"HAT"?

    - by StuartBrierley
    In my previous life working with BizTalk Server 2004, I came to view HAT (the Health and Activity Tracking tool) as one of my first ports of call in the case of problems with any of our BizTalk solutions.  When you move to BizTalk Server 2009 it is quickly apparent that HAT is no longer with us. HAT was useful in BizTalk 2004 mainly as it provided developers and administrators with a number of useful queries and views of what was going on inside BizTalk at runtime; when and what type of messages were received and sent, what messages had been suspended, what orchestration were running or suspended, you could even follow the process flow of a message or orchestration to see what was going on. With BizTalk Server 2009 much of the functionality of HAT can now be found in the BizTalk Administration console.  Select a BizTalk Group and you will be shown the Group Hub Overview page.  This provides a number of default queries that replicate some of those found in the old HAT. You can also use the Group Hub page to create new queries.  These can then be saved and loaded in other Group Hub instances - useful for creating queries in development for later use in Test, Psuedo-Live and Live environments. In the next few posts I am going to look at some of the common queries that we might miss from HAT and recreate them (or something close) using the new query option. Messages - last 100 received Messages - last 100 sent Messages - last 50 suspended Service instances - last 100 I have yet to try the updated Admin-HAT-Console in anger, and after using old-HAT for so long it may take some getting uesd to, but so far I would say that moving the HAT functionality into the BizTalk Administration console was probably the correct way to go.  Having one tool as the place to look for the combined functionality on offer certainly seems to be the sensible option.

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  • My Obligatory IPad Post

    - by mark.wilcox
    I've had my IPad for about a week now. So I thought I'd write some thoughts down based on my initial experiences. Here are my initial take-aways: 1 - Netflix OnDemand - I'm a movie junkie. I'm now more apt to just start a movie as background sound for my workday (I telecommute - so except for the occasional bark from my dog, it's awfully quiet here if I don't have something going). 2 - The Email Client is really nice and I'm as fast or faster typing when I have the wireless keyboard engaged. Even with onscreen keyboard - I'm already close to 75% of desktop speed 3 - The battery life is incredible - I think this is the first case where a mobile device actually under-promised on battery 4 - It totally has killed the notion of using a normal PC for my wife and mother-in-law - neither of which had wanted an iPhone/iPod Touch or really any Apple device until they got to play with my iPad. The concept of - instant on, easy to hold and touch-based navigation has them hooked. Heck, it has me hooked. My ultimate goal is to be able to have it at least replace the need to take my netbook with me on the road. I haven't had a chance to complete my testing on that front yet - between work, my wife traveling (for a change) and now my wife home sick - I haven't had time to just play with it. But so far my only regret - that I haven't already bought two more for everyone else in my family who wants to use mine. Posted via email from Virtual Identity Dialogue

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  • Don't miss Virtual Developer Day - All about ADF next week

    - by Shay Shmeltzer
    In case you haven't heard we are holding a free online virtual developer day next week - July 10th that you should attend - even if you think you already know ADF. First the registration link - http://bit.ly/fusiondev. While one of the tracks is aimed at developer who are relatively new to ADF - and cover ADF Faces, ADF Controller and a comparison of productivity with Forms and other tools - the two other tracks have great content on some topics that you might not be familiar with even if you already work with ADF. This include sessions about the upcoming ADF Mobile, The new ADF support in Eclipse and information about Application Life Cycle Management with ADF and JDeveloper. As well as sessions that will open your mind to the areas where ADF integrates with other Fusion Middleware Solutions such as ADF integration with BI, WebCenter and SOA. Most of the sessions are quite heavy on demos and you'll get a chance to interact with the presenters and ask questions during the live event. You should register even if you can't attend the live event - this way you'll get an email pointing you to the recorded sessions for on demand viewing. See you next week.

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  • How can I disable recent documents in Unity?

    - by detly
    How do I disable the tracking and display of recently opened files (and whatever else is remembered) in a default installation of Ubuntu 11.10? (Note that this is not a duplicate of How can I keep recent files from appearing in Unity?, since that question and its answers are concerned with temporary and specific filtering. I want to disable it completely for a single user account.) Okay, to deflect the inevitable and expand on my motivation... While trawling the usual forums and Google results for a solution, it (unsurprisingly) seems that the near-universal use cases for this request are either browsing porn or Warhammer research. And the obvious solution to this is to create another user account to contain all evidence. However, this is not why I'm asking, and I don't say that to get all high and mighty about it, it's because this answer won't help. (Even though I really don't have any interest in Warhammer, and I have no idea how that paint pot and brush ended up in my drawer, no that's not glue on my thumb, etc.) My actual use case is that I use my personal laptop for presentations in different circles of my life. I have a user account set up with all the settings I like for presentations (shortcuts, small launcher, default associations, etc). But I don't want an accidental keystroke (or the find dialog) to display other recent presentations I've given, or the files I used in composing the presentation, or whatever. I also don't want to have to recreate this profile for every single presentation I might give. I just want a nice little isolated, memoryless, clean corner of my notebook for public display.

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  • Where can I find design exercises to work on?

    - by Oak
    I feel it's important to continue practicing my problem-solving skills. Writing my own mini-projects is one way, but another is to try and solve problems posted online. It's easy to find interesting programming quizzes online that require applying clever algorithms to solve - Project Euler is one well-known example. However, in a lot of real-life projects the design of the software - especially in the initial phases - has a large impact and at later stages it cannot be tweaked as easily as plain algorithms. In order to improve these skills, I'm looking for any collection of design problems. When I say "design", I mean the abstract design of a software solution - for example what modules will there be and what are the dependencies between them, how data will flow in the program, what sort of data needs to be saved in the database, etc. Design problems are those problems that are critical to solve in the early stages of any project, but their solution is a whiteboard diagram without a single line of code. Of course these sort of problems do not have a single correct solution, but I'll be especially happy with any place that also displays pros and cons of the typical solutions that might be used to approach the problem.

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  • Installation causing broken packages

    - by AWE
    Here I come I am so determined to use Ubuntu that I paid a professional to install it for me (dualboot). When I got it I got a lot of things from the software center. Skype did not have a download button so I googled it and Ubuntu help told me to do this: sudo add-apt-repository "deb http://archive.canonical.com/ $(lsb_release -sc) partner" and then this: sudo apt-get update && sudo apt-get install skype The terminal told me "that this is potentially harmful..." but I thought it was Ubuntu language meaning "are you sure?" Now items cannot be installed or removed until the package catalog is repaired, so I want to repair it but the package operation fails. "sudo aptitude -f install" - command not found Synaptic package manager tells me that I have two broken packages, libc6 and libc6-dev but doesn't help, only makes life complicated. What the *#$%&!!! I don't want to be forced to become a computer scientist just to be able to use a free source os. P.s. the sound stopped working

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  • Java SE 7?????????????????????????????????!

    - by OTN-J Master
    Java(Java Platform, Standard Edition:Java SE)????????Java SE 7??????????????????????????????????Java???????????????Java 6??????????Java 7??????????????? ?Windows ?????Java??????????? 1)http://java.com ???????2)”???Java???????”?????????”Java????????”?????3)”Java?????????”???????? ?Java 7??????????????????????Java 7????????????????????????????????????(Mac·Linux·Solaris)?????????? Java SE 7??Fork/Join?NIO?Project Coin????????????????????????????????????????????????????????1????????????????????????????Java??????????????????????Java SE 7?????????????????????????????????????? >> Java Magazine ??? ???[Vol.1] (PDF??)????????!Java 7???~?????Mark Reinhold????Java SE 7??????~ ?????Java Magazine??????????Java 7????????????????????????????????????????????????? >> Java Magazine??????????????????JDK 6?????????????·??????2013?2???????????2013?2?19???????Java SE 6?????????????????·?????????????????????????????????????????????????????????????(My Oracle Support(?·??)?????????????)2013?2???????????????Java SE 6????Oracle Technology Network?Java Archive?????????????????????????????????????????????????????????????????????????????>>Java SE?????·?????????????????????? ??????????????7??????????????????···?????????????????????????? Oracle Java SE ???????????? ?????·??????????????????????????????Oracle Java SE????(Oracle Java SE Advanced?Oracle Java SE Suite)???????????? Oracle Java SE??????????????????????????????EOL(End Of Life)????????????????????????????????????????5???????Oracle Premier Support???????????? ???????Oracle Extended Support??????????????????????????????????????????????????????????????? ???????????????????>> Oracle Java SE Advanced???? (PDF??) OTN??????????????Java???????????Java Developer Newsletter????????? ?????????”???????”?Java Magazine??????????????????????????Java?????????????????????Java??????????????Java??????????????????????????????????????????Java???????Java???????????????????????????????????????????????????????????????????????????????????????(???????!) ???2012?12?31??????????????1000????Java & Duke???????????????????????!>> ???????·????·???????

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  • Notification framework for object lifecycle

    - by rlandster
    I am looking for an application, framework, or library that would help us with "object life-cycle management". There are many things that are created for users, departments, and services that, all too often, are left unmanaged. Some examples: user accounts groups SSL certificates access rights databases software license provisionings storage list-serve accounts These objects are created and managed by a wide variety of applications and systems. Typically, a user (person) requests (either explicitly or implicitly) one of these objects. A centralized management tool would help us manage such administration chores as: What objects does user X currently own/manage? Move the ownership of object P to user X; move all objects owned by user X (who was just been fired) to user Y. For all objects of type T that have expired be sure the objects have been disabled or deleted by their provider. How many active (expired, about-to-expire) objects of type P are there? Send periodic notifications to all users who own active objects of type P reminding them of what they own. There is a security alert for objects of type P; send a notification to all users who own these types of objects to take a specific remedial action. Delete or disable a set of objects based on expiration (or some other criteria). These objects are directly managed through their own applications (Active Directory, MySql, file systems, etc.) and may even have their own notification systems, but I want to centralize this into an "object management system". The OMS should allow the association with an external identity provider that defines who the users and groups are (e.g., LDAP, Active Directory) creation of objects association of an object to a specific user and/or group association with an expiration date creation of flexible reporting including letting users know what objects they currently own and their expiration dates integration with an external object "provider" via a plug-in We could write something from scratch, but I am hoping there is something already out there that will help, either an entire application or a set of libraries that provide much of what is needed. Any ideas?

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  • Ubuntu 12.04 and Nvidia GTX 550 Ti

    - by Jim
    OK I'm currently trying to install Ubuntu x64 Server 12.04 onto the following machine: Intel Core i5-2320 3.0GHz LGA1155 6MB 8 GB DDR3 RAM, Gigabyte Z68P-DS3 S1155 Intel Z68 DDR3 ATX M/B, OCZ 60 GB SSD, 3x Samsung 2TB drives in a RAID 5 array (via M/B) Now what I think is causing the issue is the following: EVGA GeForce GTX 550 Ti 951MHz 1GB PCI-Express HDMI FPB As the server CD works in text mode I haven't had a problem with actually installing Ubuntu. Partioned with: 1GB /boot SSD, 59GB / SSD, 10GB swap RAID5, ~4TB /home RAID5 On a straight boot, you briefly see the GRUB menu, followed by a blank screen. The keyboard and mouse blink as they are initialised but no sign of life from the screen. Followed by a bit of research (otherwise known as google) ... Booted in quiet splash nomodeset Now I have a fully working linux distro at the command prompt. I then proceed to try and update the nvidia drivers with apt-get (after updating repositories etc) and rebooting. Still the same problem. I also tried reinstalling from the CD and installing said drivers in the install process before GRUB was installed, still the same symptoms. Does anybody have any solutions? I'm at my wits end here, I bought this machine to be a linux server / tinkering machine and have just spent 4-5 hours trying to just get a basic install working.

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  • A Big Congrats to Hitachi- Now a Diamond Level Partner!

    - by Kristin Rose
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} We’ve said this before and we’ll say it again, nothing sparkles quite like a diamond. Being named Diamond level partner is the highest ranking available in the Oracle PartnerNetwork Specialized program, and we could not be more excited to congratulate Hitachi, Ltd on their new glistening title! Hitachi has helped clients maximize the business benefits of their Oracle Applications for more than two decades, while also helping them bring their business visions to life through industry led services and solutions. Not only has Hitachi achieved Diamond level status, they also have 29 additional Oracle Specializations! Here at OPN we know that it all starts with equipping our partners with the proper tools to help their end customers succeed, and we truly believe that diamonds partners are forever! So here’s to you Hitachi, our diamond in the ruff! Shine On, The OPN Communications Team

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  • Is there a precedent for the license on a compiler restricting the kind of development you can use it for?

    - by Jim McKeeth
    It was recently let slip that the new EULA for Delphi XE3 will prohibit Client Server development with the Professional edition without the additional purchase of a Client Server license pack. This is not to say the Professional version will lack the features, but the license will specifically prohibit the developer from using the compiler for a specific class of development, even with 3rd party or home grown solutions. So my question is if there is a precedent of a compiler or similar creative tool prohibiting the class of work you can use it for. Specifically a commercially licensed "professional" tool like Delphi XE3. Also, would such a restriction be legally enforceable? I know there have been educational edition or starter edition tools in the past that have restricted their use for commercial purposes, but those were not sold as "professional" tools. Also I know that a lot of computing software and equipment will have a disclaimer that it is not for use in "life support equipment" or "nuclear power" but that is more of avoiding liability than prohibiting activity. Seems like I recall Microsoft putting a restriction in FrontPage that you couldn't use it to create a web site that reflected poorly on Microsoft, but they pulled that restriction before it could be tested legally.

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  • Still Alive&hellip;

    - by MOSSLover
    As Glados would say at the end of Portal “I’m still alive…”.  I am around, but I’m just not posting as frequently as I should.  I am trying to get acclimated to my new job, planning SharePoint Saturday New York City and Women in SharePoint plus trying to lead a normal life doing normal chores and hang out with my boyfriend.  What does this mean?  Well I’m trying to cut back to one or two events a month, which will include Heartland Developer Conference, Best Practices Conference, SPS Ozarks, SPS NYC (not speaking, running), and maybe SPS Denver and/or SPS East Bay.  So with the new job acclimation the blog suffers and twitter is getting less loven.  I’m only posting on twitter at night.  I will try to blog when I can as I see more 2010 and 2007 things that I find interesting to share.  I guess when you are a new employee you try to figure out what’s going on the first few months.  It’s really hard to post on SharePoint issue while that happens.  I’m really sorry guys and I will try harder to post at least a couple times a month (and maybe moderate comments  slightly better).  I hope that you all have a good weekend.

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  • Geekswithblogs.net | Screen Resolutions of our Readers

    - by Jeff Julian
    Yesterday I talked about the Browsers we see being used by our readers driven off of our Google Analytics traffic and today I want to share with you the Screen Resolutions we see.  As a web developer most of my life, it is hard to decide how large you should build your application because typically you have a couple huge high resolution monitors on your desk, but you typical end user is thought to have 1024x768.  With HTML5/CSS3 out, it is a little better coming up with a design that will scale to all resolutions, but it is still nice to know the numbers when it comes to how much real estate do I have on my clients. If you look at these numbers for Geekswithblogs.net, we have a lot of high resolution monitors from users that visit the site.  After a little more investigation of the number you will notice we do not have as much height available as we do width.  If the primary goal of a site is to deliver as much data in the viewable area without scrolling, this becomes a challenge when most of our pages have long pieces of formatted data.  So our challenge is to build skins that use up more of the sides of the content toward the top on larger resolution browsers and then entice the reader to scroll to get the goodies embedded in the content of the posts.  Going to be an interesting battle for sure, but we really need more skin offerings on the site. Technorati Tags: Resolution Statistics,Geekswithblogs.net

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  • An experiment: unlimited free trial

    - by Alex.Davies
    The .NET Demon team have just implemented an experiment that is quite a break from Red Gate's normal business model. Instead of the tool expiring after the trial period, it now continues to work, but with a new message that appears after the tool has saved you a certain amount of time. The rationale is that a user that stops using .NET Demon because the trial expired isn't doing anyone any good. We'd much rather people continue using it forever, as long as everyone that finds it useful and can afford it still pays for it. Hopefully the message appearing is annoying enough to achieve that, but not for people to uninstall it. It's true that many companies have tried it before with mixed results, but we have a secret weapon. The perfect nag message? The neat thing for .NET Demon is that we can easily measure exactly how much time .NET Demon has saved you, in terms of unnecessary project builds that Visual Studio would have done. When you press F5, the message shows you the time saved, and then makes you wait a shorter time before starting your application. Confronted with the truth about how amazing .NET Demon is, who can do anything but buy it? The real secret though, is that while you wait, .NET Demon gives you entertainment, in the form of a picture of a cute kitten. I've only had time to embed one kitten so far, but the eventual aim is for a random different kitten to appear each time. The psychological health benefits of a dose of kittens in the daily life of the developer are obvious. My only concern is that people will complain after paying for .NET Demon that the kittens are gone.

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  • How to collaborate on features using github

    - by Robert Dailey
    github encourages 1 fork per user, so that that user can work independently on a feature and then request that feature to be accepted into the main repository via pull request. However, what if 2 developers need to collaborate on that feature? What is the ideal workflow for this? I could see a number of options: Both developers fork the original repository. Each developer pulls/pushes changes between each other's repository. This seems like a lot of work (tiny micro operations) and also creates a delay between changes, so increases the window for conflicts. Developer 1 forks from the main repository, developer 2 forks from developer 1. Same as #1 mainly but hopefully simplifies Developer 2's life a little? Developer 1 gives Developer 2 permissions to his own fork, so they both work out of the same central repository. Not sure if this is ideal. I'm also curious where branches come into this. Obviously there would be a branch for the feature itself but that branch can't exist in a single place, it would have to exist on multiple forks and be synchronized. Basically just really confused about this workflow, would like an approach for how this can be best accomplished.

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  • Will an online degree get you a job that requires "CS or equivalent 4-year degree"? [on hold]

    - by qel
    I'm a nerdy slacker type who didn't get my life together till I was 30. I've had a real job for a couple years doing C#/SQL. I've gotten several raises, but I'm making less than most developers, and the atmosphere is ... not positive. Looking for a new job, I think my applications get thrown out because I don't have a degree. And I want to finish a Bachelor's just to feel like less of a loser. I have a lot of college credits from 1996-2003 and a low GPA, so I don't know if that's worth much. An online degree looks like a good option, but I just don't know what I should be looking at for online schools because they all look like fake degrees. If they had programs equivalent to a real Comp Sci degree, I don't think they would have weird sounding names like they do. University of Phoenix has a B.S./Information Technology-Software Engineering. DeVry has a B.S./Computer Engineering Technology program. But that's not CS, and most other things I see have even more fake-sounding names. Are these useless degrees? Some people say DeVry and UoP are acceptable, some people say they're a joke. I have enough experience now, though, that maybe all I'm missing is being able to check the box that I have a 4-year degree. Harvard Extension seems like a real degree, even if it isn't a real Harvard degree, but I'd have to live there at least 3 months, which kinda defeats the purpose of an online degree fitting around work.

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  • Software center is not working after attempt to install skype

    - by user288690
    I am completely new person on Linux. I installed it just today and i have to say I like them a lot, until I faced the problem. I was looking on the internet but nothing worked for me. After i downloaded skype and tried to run it, software center showed up and was loading something for 5 mins. then it just dessapeared. Now everytime I try to turn it on, the window is gone after 3 sec. I tried to kill it but didnt really wokrked. I get this message when trying to run it from the terminal: whats_new_cat = self._update_whats_new_content() File "/usr/share/software-center/softwarecenter/ui/gtk3/views/lobbyview.py", line 240, in _update_whats_new_content docs = whats_new_cat.get_documents(self.db) File "/usr/share/software-center/softwarecenter/db/categories.py", line 131, in get_documents nonblocking_load=False) File "/usr/share/software-center/softwarecenter/db/enquire.py", line 330, in set_query self._blocking_perform_search() File "/usr/share/software-center/softwarecenter/db/enquire.py", line 225, in _blocking_perform_search matches = enquire.get_mset(0, self.limit, None, xfilter) File "/usr/share/software-center/softwarecenter/db/appfilter.py", line 89, in __call__ if (not pkgname in self.cache and File "/usr/share/software-center/softwarecenter/db/pkginfo_impl/aptcache.py", line 281, in __contains__ return self._cache.__contains__(k) AttributeError: 'NoneType' object has no attribute '__contains when trying to kill it via terminal, it says there is no process like this. Thx guys for help! Help me like Ubuntu for rest of my life! :P

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  • How can I make permanent death in a MUD seem acceptable and fair to players?

    - by Luke Laupheimer
    I have considered writing a MUD for years, and I have a lot of ideas my friends think are really cool (and that's how I'd hope to get anywhere -- word of mouth). Thing is, there's one thing I have always wanted, that my friends and strangers hated: permanent death. Now, the emotional response I get to this is visceral revulsion, every time. I'm pretty sure I am the only person that wants this, or if I'm not, I'm a tiny minority. Now, the reason I want it is because I want the actions of the players to matter. Unlike a lot of other MUDs, which have a set of static city-states and social institutions etc, I want the things my players do, should I get any, to actually change the situation. And that includes killing people. If you kill someone, you didn't send them to time out, you killed them. What happens when you kill people? They go away. They don't come back in half an hour to smack talk you some more. They're gone. Forever. By making death non-permanent, you make death not matter. It would be similar if a climax to a character's arc is getting a speeding ticket. It cheapens it. Non-permanent death cheapens death. How can I: 1) Convince my players (and random people!) that this is actually a good idea?, or 2) Find some other way to make death and violence matter as much as it does in real life (except within the game, of course) sans character deletion? What alternatives are there out there?

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  • How to Upgrade Windows 7 Easily (And Understand Whether You Should)

    - by The Geek
    Just the other day I was trying to use Remote Desktop to connect from my laptop in the living room to the desktop downstairs, when I realized that I couldn’t do it because the desktop was running Windows Home Premium—that’s when I realized we’d never covered how to upgrade Windows, so here you are. You can upgrade from any version of Windows to the next version up, but it’s obviously going to cost a bit of money, and there’s a very good chance that you’ll have no reason to upgrade. Keep reading for the differences between the versions, whether you should bother upgrading, and how to actually do it Latest Features How-To Geek ETC HTG Projects: How to Create Your Own Custom Papercraft Toy How to Combine Rescue Disks to Create the Ultimate Windows Repair Disk What is Camera Raw, and Why Would a Professional Prefer it to JPG? The How-To Geek Guide to Audio Editing: The Basics How To Boot 10 Different Live CDs From 1 USB Flash Drive The 20 Best How-To Geek Linux Articles of 2010 Take Better Panoramic Photos with Any Camera Make Creating App Tabs Easier in Firefox Peach and Zelda Discuss the Benefits and Perks of Being Kidnapped [Video] The Life of Gadgets in Price and Popularity [Infographic] Apture Highlights Turns Your Cursor into a Search Tool Add Classic Sci-Fi Goodness to Your Desktop with the Matrix Theme for Windows 7

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  • Oracle Customer Experience (CX) Solutions Make Retailers Merry

    - by Tuula Fai
    Tis the season to be jolly. If you’re a retailer, your level of jolliness depends on sales. So you watch trends like U.S. store traffic increasing 3.5% to 308 million on Black Friday but sales actually falling 1.8% to $11.2 billion. Fortunately, by the end of November, retail sales were up 3.7% over the previous year, thanks to life recovering after Hurricane Sandy. And online sales topped $1 billion for the first time ever! Who are the companies improving their sales online? They are big names like Walgreen’s Drugstore.com, Nordstrom’s HauteLook, and Intuit. More importantly, how are they doing it? They use cutting-edge business practices enabled by Oracle’s CX Cloud Service & Support solutions to: Increase conversions rates and order sizes (Customer Acquisition) Enhance customer satisfaction and loyalty (Customer Retention) Reduce contact center costs and improve agent productivity (Operational Efficiency). Acquisition + Retention + Operational Efficiency = Sustainable Growth and Profits. That’s the magic formula for retail customer service success. Don’t take our word for it. Look at the results of these Oracle customers: Walgreen’s Drugstore—30% sales conversion rate on chat sessions with 20% increase in shopping cart size Nordstrom’s HauteLook—40,000+ interactions per month—20% growth over last year— efficiently managed by 40 agents, with no increase in IT costs Intuit—50% increase in customer satisfaction and 70% decrease in cost per interaction Using Oracle’s CX Cloud & Service solutions, these retailers deliver consistent, relevant, and personalized experiences across all touchpoints, including social, mobile, and web. Their ability to connect with customers anytime, anywhere—providing the right answer at the right time—helps them create a defensible advantage in the marketplace. Want to learn more? Please visit http://www.oracle.com/goto/cloudlaunchpad for free resources on delivering exceptional customer service in the Cloud. Also, watch our YouTube channel to learn more about seamless multichannel retail and Winston Furnishings’ exceptional customer experience.

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  • How to plan/manage multi-platform (mobile) products?

    - by PhD
    Say I've to develop an app that runs on iOS, Android and Windows 8 Mobile. Now all three platforms are technically in different program languages. The only 'reuse' that I can see is that of the boxes-and-lines drawings (UML :) charts and nothing else. So how do companies/programmers manage the variation of the same product across different platforms especially since the implementation languages differ? It's 'easier' in the desktop world IMO given the plethora of languages and cross-platform libraries to make your life easier. Not so in the mobile world. More so, product line management principles don't seem to be all that applicable - what is same and variant doesn't really matter - the application is the same (conceptually) and the implementation is variant. Some difficulties that come to mind: Bug Fixing: Applications maybe designed in a similar manner but the bug identification and fixing would be radically different. A bug on iOS may/may-not be existent for that on Android. Or a bug fix approach on one platform may not be the same on another (unless it's a semantic bug like a!=b instead of a==b which would require the same 'approach' to fixing in essence Enhancements: Making a change on one platform would be radically different than on another Code-Design Divergence: They way the code is written/organized, the class structures etc., could be very different given the different implementation environments - leading to further reuse of the (above) UML models. There are of course many others - just keeping the development in sync and making sure all applications are up to the same version with the same set of features etc. Seems the effort is 3x that of a single application. So how exactly does one manage this nightmarish situation? Some thoughts: Split application to client/server to minimize the effect to client side only (not always doable) Use frameworks like Unity-3D that could take care of the cross-platform problem (mostly applicable to games and probably not to other applications etc.) Any other ways of managing a platform line? What are some proven approaches to managing/taming the effects?

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  • Whole continent simulation [on hold]

    - by user2309021
    Let's suppose I am planning to create a simulation of an entire continent at some point in the past (let's say, around 0 A.D). Is it feasible to spawn a hundred million actors that interact with each other and their environments? Having them reproduce, extract resources, etc? The fact is that I actually want to create a simulation that allows me to zoom in from a view of the entire continent up to a single village, and interact with it. (Think as if you could keep zooming in the campaign map of any Total War game and the transition to the battle map was seamless, not a change of the "game mode"). By the way, I have never made a game in my entire life (I have programmed normal desktop applications, though), so I am really having trouble wrapping my head around how to implement such a thing. Even while thinking about how to implement a simple population simulator, without a graphical interface, I think that the O(n) complexity of traversing an array and telling all people to get one year older each time the program ticks is kind of stupid. Any kind help would be greatly appreciated :) EDIT: After being put on hold, I shall specify a question. How would you implement a simulation of all basic human dynamics (reproduction, resource consumption) in an entire continent (with millions of people)?

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  • Beginners guide to developing optimization software

    - by Florenc
    I am novice in "serious" programming i.e. applications that deal with real-life applications and software projects that go beyond school assignments. My interests include optimization, operations research, algorithms and lately i discovered how much I do like software design/development/engineering. I have already developed some simple desktop applications for some "famous" problems like TSP using heuristc approaches, a VRP solver (in progress) and so on. While developing this kind of software I actually used basic concepts taught at school such as object-orientation analysis and design. But, I found these courses rather elementary and quite boring (for my expectations). So I decided to go a little further and start developing "real" software (and this is where I realized how important and interesting software engineering/design is.) Now, here's my issue: I can not find a "study guide" for developing software of this kind. Currently, there are numerous resources out there (books, websites, tutorials) in designing and developing complex IS, web applications, smartphone apps but I can't find a book for example entitled "optimization software development". Definetly, someone could claim that "design patterns apply to software in general" but that's not my point. My point is that I could simply use my imagination for "simple" implementations, but what happens, when my imagination can not go further? In other words I'm looking for a guide/path to bridge the gap between: Mathematics-Algorithm Design-Software Engineering-Optimization-Software development

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  • Relationship between SOA and OOA

    - by TheSilverBullet
    Thomas Erl defines SOA as follows in his site: Service-oriented computing represents a new generation distributed computing platform. As such, it encompasses many things, including its own design paradigm and design principles, design pattern catalogs, pattern languages, a distinct architectural model, and related concepts, technologies, and frameworks. This definitely sounds like a whole new category which is parallel to object orientation. Almost one in which you would expect an entirely new language to exist for. Like procedural C and object oriented C#. Here is my understanding: In real life, we don't have entirely new language for SOA. And most application which have SOA architecture have an object oriented design underneath it. SOA is a "strategy" to make the entire application/service distributed and reliable. SOA needs OOPS working underneath it. Is this correct? Where does SOA (if at all it does) fit in with object oriented programming practices? Edit: I have learnt through answers that OOA and SOA work with each other and cannot be compared (in a "which is better" way). I have changed the title to "Relationship between SOA and OOA" rather than "comparison".

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