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  • XRDP: window manager not starting

    - by niboshi
    I have setup my Ubuntu server so that I can connect and login to XRDP from Windows remote desktop. My problem is that after logging in, no window-manager is started. It only displays a single gnome-terminal with no border and gray meshed background. It seems that /usr/sbin/xrdp-sesman itself is running (from observation of ps and /var/run/xrdp/xrdp-sesman.pid). I put debugging line like touch /home/myname/aaaaa into ~/startwm.sh or /etc/xrdp/startwm.sh, but the file aaaaa did not generated after logging in, so these scripts have not been executed. (Both of them have chmod +x permission.) Am I missing some configuration file, or is there any way of further inspection? Any help is appreciated. Thanks. Contents of /etc/xrdp/sesman.ini [Globals] ListenAddress=127.0.0.1 ListenPort=3350 EnableUserWindowManager=0 # or 1 UserWindowManager=startwm.sh DefaultWindowManager=startwm.sh # or commented-out [Security] AllowRootLogin=1 MaxLoginRetry=4 TerminalServerUsers=tsusers TerminalServerAdmins=tsadmins [Sessions] MaxSessions=10 KillDisconnected=0 IdleTimeLimit=0 DisconnectedTimeLimit=0 [Logging] LogFile=/var/log/xrdp-sesman.log LogLevel=DEBUG EnableSyslog=0 SyslogLevel=DEBUG [X11rdp] param1=-bs param2=-ac param3=-nolisten param4=tcp [Xvnc] param1=-bs param2=-ac param3=-nolisten param4=tcp Contents of /var/log/xrdp-sesman.log after logging in: [20120402-21:29:34] [CORE ] starting sesman with pid 11064 [20120402-21:29:34] [INFO ] listening... [20120402-21:29:39] [INFO ] scp thread on sck 7 started successfully [20120402-21:29:39] [INFO ] granted TS access to user myname [20120402-21:29:39] [INFO ] starting Xvnc session... [20120402-21:29:40] [INFO ] starting xrdp-sessvc - xpid=11074 - wmpid=11073 [20120402-21:29:49] [INFO ] session 11072 - user myname- terminated Process tree Below is a part of ps aufx output during xrdp session: xrdp 12344 0.0 0.4 22856 8732 ? Sl Apr02 0:01 /usr/sbin/xrdp root 12346 0.0 0.0 15672 2000 ? S Apr02 0:00 /usr/sbin/xrdp-sesman root 24346 0.0 0.0 3780 872 ? S 00:00 0:00 \_ /usr/sbin/xrdp-sessvc 24348 24347 myname 24347 0.4 0.6 76468 13700 ? Sl 00:00 0:14 \_ gnome-terminal myname 24362 0.0 0.0 2220 716 ? S 00:00 0:00 | \_ gnome-pty-helper myname 24363 0.0 0.2 6912 5268 pts/13 Ss 00:00 0:00 | \_ bash myname 27902 0.0 0.0 2824 1096 pts/13 R+ 00:53 0:00 | \_ ps aufx myname 24348 0.0 0.9 24984 19216 ? S 00:00 0:01 \_ Xvnc :18 -geometry 1920x1080 -depth 24 -rfbauth /home/myname/.vnc/sesman_myname_passwd -bs -ac -nolisten tcp root 24349 0.0 0.0 16596 1304 ? Sl 00:00 0:00 \_ xrdp-chansrv Environment Ubuntu 11.10 Oneiric xrdp version: 0.5.0~20100303cvs-6ubuntu2

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  • Tomcat SPNEGO authentication against Active Directory not working.

    - by Michael
    I'm trying to authenticate against AD using the http://spnego.sourceforge.net component with tomcat. I've created my SPN's "setspn.exe -A HTTP/servername SVCTomcat" & "setspn.exe -A HTTP/servername.fqdn.net SVCTomcat" I've created my krb5.conf & login.conf file and setup the filter in the web.xml ie. <filter-name>SpnegoHttpFilter</filter-name> <filter-class>net.sourceforge.spnego.SpnegoHttpFilter</filter-class> <param-name>spnego.allow.unsecure.basic</param-name> <param-value>false</param-value> <param-name>spnego.login.client.module</param-name> <param-value>spnego-client</param-value> <param-name>spnego.krb5.conf</param-name> <param-value>krb5.conf</param-value> <param-name>spnego.login.conf</param-name> <param-value>login.conf</param-value> <param-name>spnego.preauth.username</param-name> <param-value>SVCTomcat</param-value> <param-name>spnego.preauth.password</param-name> <param-value>Pasword</param-value> <param-name>spnego.login.server.module</param-name> <param-value>spnego-server</param-value> <param-name>spnego.prompt.ntlm</param-name> <param-value>false</param-value> <param-name>spnego.logger.level</param-name> <param-value>2</param-value> Note i've stripped extraneous tags from this, so it's not the actual XML. When i go to a page protected by this filter i get this in the catalina logfile. 25-Mar-2010 12:41:26 org.apache.catalina.startup.Catalina start INFO: Server startup in 4615 ms 25-Mar-2010 12:41:47 net.sourceforge.spnego.SpnegoHttpFilter doFilter FINE: principal=SYSTEM@TESTDOMAIN And in the hello_spnego.jsp example on the website it just reports the name of the user tomcat is running as (SYSTEM), not the user i'm connecting with. It seems the author stopped halfway through his debugging page, so i've no areas to look in other than to triple check my config. Any ideas?

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  • PHP 5.3.2 + Fcgid 2.3.5 + Apache 2.2.14 + SuExec => Connection reset by peer: mod_fcgid: error reading data from FastCGI server

    - by Zigzag
    I'm trying to use PHP 5.3.2 + Fcgid 2.3.5 + Apache 2.2.14 but I always have the error : "Connection reset by peer: mod_fcgid: error reading data from FastCGI server". And Apache returns an error 500 each time I tried to execute a php page : I have compiled the Apache with this options: ./configure --with-mpm=worker --enable-userdir=shared --enable-actions=shared --enable-alias=shared --enable-auth=shared --enable-so --enable-deflate \ --enable-cache=shared --enable-disk-cache=shared --enable-info=shared --enable-rewrite=shared \ --enable-suexec=shared --with-suexec-caller=www-data --with-suexec-userdir=site --with-suexec-logfile=/usr/local/apache2/logs/suexec.log --with-suexec-docroot=/home Then PHP: ./configure --with-config-file-path=/usr/local/apache2/php --with-apxs2=/usr/local/apache2/bin/apxs --with-mysql --with-zlib --enable-exif --with-gd --enable-cgi Then FCdigd: APXS=/usr/local/apache2/bin/apxs ./configure.apxs The VHOST is: <Directory /home/website_panel/site/> FCGIWrapper /home/website_panel/cgi/php .php ... ErrorLog /home/website_panel/logs/error.log </Directory> cat /home/website_panel/logs/error.log [Sun Mar 07 22:19:41 2010] [warn] [client xx.xx.xx.xx] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server [Sun Mar 07 22:19:41 2010] [error] [client xx.xx.xx.xx] Premature end of script headers: test.php [Sun Mar 07 22:19:41 2010] [warn] [client xx.xx.xx.xx] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server [Sun Mar 07 22:19:41 2010] [error] [client xx.xx.xx.xx] Premature end of script headers: test.php [Sun Mar 07 22:19:42 2010] [warn] [client xx.xx.xx.xx] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server [Sun Mar 07 22:19:42 2010] [error] [client xx.xx.xx.xx] Premature end of script headers: test.php [Sun Mar 07 22:19:43 2010] [warn] [client xx.xx.xx.xx] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server [Sun Mar 07 22:19:43 2010] [error] [client xx.xx.xx.xx] Premature end of script headers: test.php The Suexec log: root:/usr/local/apache2# cat /var/log/apache2/suexec.log [2010-03-07 22:11:05]: uid: (1001/website_panel) gid: (1001/website_panel) cmd: php [2010-03-07 22:11:15]: uid: (1001/website_panel) gid: (1001/website_panel) cmd: php [2010-03-07 22:11:23]: uid: (1001/website_panel) gid: (1001/website_panel) cmd: php [2010-03-07 22:19:41]: uid: (1001/website_panel) gid: (1001/website_panel) cmd: php [2010-03-07 22:19:41]: uid: (1001/website_panel) gid: (1001/website_panel) cmd: php [2010-03-07 22:19:42]: uid: (1001/website_panel) gid: (1001/website_panel) cmd: php [2010-03-07 22:19:43]: uid: (1001/website_panel) gid: (1001/website_panel) cmd: php root:/usr/local/apache2# cat logs/error_log [Sun Mar 07 22:18:47 2010] [notice] suEXEC mechanism enabled (wrapper: /usr/local/apache2/bin/suexec) [Sun Mar 07 22:18:47 2010] [notice] mod_bw : Memory Allocated 0 bytes (each conf takes 32 bytes) [Sun Mar 07 22:18:47 2010] [notice] mod_bw : Version 0.7 - Initialized [0 Confs] [Sun Mar 07 22:18:47 2010] [notice] Apache/2.2.14 (Unix) mod_fcgid/2.3.5 configured -- resuming normal operations root:/usr/local/apache2# /home/website_panel/cgi/php -v PHP 5.3.2 (cli) (built: Mar 7 2010 16:01:49) Copyright (c) 1997-2010 The PHP Group Zend Engine v2.3.0, Copyright (c) 1998-2010 Zend Technologies If someone has got an idea, I want to hear it ^^ Thanks !

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  • ESXi 5.1 ghettoVCB stuck at Clone: 10% done

    - by stormdrain
    Trying to run ghettoVCB for the first time here. I am using a NAS that is set up as a datastore on the host. I did a dry run and it completed without error. The VM is ~500GB and there is only one on the host that I'm trying to backup. I proceeded to start the actual backup: ./ghettoVCB.sh -m vmname -g ghettoVCB.conf It goes though the config and looks like it's taking off: 2013-10-24 11:43:19 -- info: CONFIG - USING GLOBAL GHETTOVCB CONFIGURATION FILE = ghettoVCB.conf 2013-10-24 11:43:19 -- info: CONFIG - VERSION = 2013_01_11_0 2013-10-24 11:43:19 -- info: CONFIG - GHETTOVCB_PID = 17398616 2013-10-24 11:43:19 -- info: CONFIG - VM_BACKUP_VOLUME = /vmfs/volumes/nas2tb-001/esxi4 2013-10-24 11:43:19 -- info: CONFIG - VM_BACKUP_ROTATION_COUNT = 3 2013-10-24 11:43:19 -- info: CONFIG - VM_BACKUP_DIR_NAMING_CONVENTION = 2013-10-24_11-43-18 2013-10-24 11:43:19 -- info: CONFIG - DISK_BACKUP_FORMAT = thin 2013-10-24 11:43:19 -- info: CONFIG - POWER_VM_DOWN_BEFORE_BACKUP = 0 2013-10-24 11:43:19 -- info: CONFIG - ENABLE_HARD_POWER_OFF = 0 2013-10-24 11:43:19 -- info: CONFIG - ITER_TO_WAIT_SHUTDOWN = 4 2013-10-24 11:43:19 -- info: CONFIG - POWER_DOWN_TIMEOUT = 5 2013-10-24 11:43:19 -- info: CONFIG - SNAPSHOT_TIMEOUT = 15 2013-10-24 11:43:19 -- info: CONFIG - LOG_LEVEL = info 2013-10-24 11:43:19 -- info: CONFIG - BACKUP_LOG_OUTPUT = /tmp/ghettoVCB-2013-10-24_11-43-18-17398616.log 2013-10-24 11:43:19 -- info: CONFIG - ENABLE_COMPRESSION = 0 2013-10-24 11:43:19 -- info: CONFIG - VM_SNAPSHOT_MEMORY = 0 2013-10-24 11:43:19 -- info: CONFIG - VM_SNAPSHOT_QUIESCE = 0 2013-10-24 11:43:19 -- info: CONFIG - ALLOW_VMS_WITH_SNAPSHOTS_TO_BE_BACKEDUP = 0 2013-10-24 11:43:19 -- info: CONFIG - VMDK_FILES_TO_BACKUP = all 2013-10-24 11:43:19 -- info: CONFIG - VM_SHUTDOWN_ORDER = 2013-10-24 11:43:19 -- info: CONFIG - VM_STARTUP_ORDER = 2013-10-24 11:43:19 -- info: CONFIG - EMAIL_LOG = 0 2013-10-24 11:43:19 -- info: 2013-10-24 11:43:22 -- info: Initiate backup for vmname 2013-10-24 11:43:22 -- info: Creating Snapshot "ghettoVCB-snapshot-2013-10-24" for serv2 Destination disk format: VMFS thin-provisioned Cloning disk '/vmfs/volumes/esxi4-storage/vmname/vmname_1.vmdk'... Clone: 10% done. and it's been that way for over an hour now. Stuck at Clone: 10% done.. Thing is: I can see the vmdk on the NAS. And it looks like almost the whole thing is there. On the NAS it's showing ~430GB but on vSphere Client Summary is shows as 507GB. I don't see the vmdk on the NAS growing any more. The logfile mimics some of the above and is sitting at "Creating Snapshot..." and nothing else is coming in. Is the vmdk on the NAS showing all those GB because of the provisioning or something? i.e. is the size of the file not necessarily indicative of the amount of actual data that has been copied? Is there are reason it might be "Stuck" at 10%? i.e. could it really be taking this long? Any other tips? Thanks. Edit: as soon as I hit the Submit button, I glance over to see that it has incremented to 11% done. Good to know it'll be complete sometime around when the sun explodes.

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  • Supervisord appears to be running, but monitored programs aren't launched

    - by Brad Montgomery
    I've got supervisord 3.0a8 installed from the system package on ubuntu 10.04 (64bit). The supervisor service appears to be running, but it's not launching the configured programs. Interestingly enough, this exact configuration is running on another system, and is working as expected. The main config file looks like this: ; /etc/supervisor/supervisord.conf [unix_http_server] chmod=0700 file=/var/run/supervisor.sock [supervisord] logfile=/var/log/supervisor/supervisord.log childlogdir=/var/log/supervisor pidfile=/var/run/supervisord.pid [rpcinterface:supervisor] supervisor.rpcinterface_factory = supervisor.rpcinterface:make_main_rpcinterface [supervisorctl] serverurl=unix:///var/run/supervisor.sock [include] files = /etc/supervisor/conf.d/*.conf A sample program config looks like this: ; /etc/supervisor/conf.d/sample.conf [program:sample] directory=/opt/sample command=/opt/sample/run.sh Where, the /opt/sample/run.sh is: #!/bin/bash while true; do T=`date` echo "[$T] Running!" >> /var/log/sample.log sleep 1 done And, here's some additional information regarding the running instance of supervisord: root@myhost:~# supervisorctl version 3.0a8 root@myhost:~# which supervisorctl /usr/bin/supervisorctl root@myhost:~# which supervisord /usr/bin/supervisord root@myhost:~# supervisorctl status # NOTE that there's no output! root@myhost:~# supervisorctl avail root@myhost:~# service supervisor status is running root@myhost:~# ps aux | grep supervisor root 21740 0.1 0.4 40772 10056 ? Ss 11:28 0:00 /usr/bin/python /usr/bin/supervisord root 21749 0.0 0.0 7624 932 pts/2 S+ 11:28 0:00 grep --color=auto supervisor root@myhost:~# cat /var/log/supervisor/supervisord.log 2012-04-26 11:28:22,483 CRIT Supervisor running as root (no user in config file) 2012-04-26 11:28:22,536 INFO RPC interface 'supervisor' initialized 2012-04-26 11:28:22,536 WARN cElementTree not installed, using slower XML parser for XML-RPC 2012-04-26 11:28:22,536 CRIT Server 'unix_http_server' running without any HTTP authentication checking 2012-04-26 11:28:22,539 INFO daemonizing the supervisord process 2012-04-26 11:28:22,539 INFO supervisord started with pid 21740 root@myhost:~# ll /etc/supervisor/conf.d/ total 28 drwxr-xr-x 2 root root 4096 2012-04-26 11:31 ./ drwxr-xr-x 3 root root 4096 2012-04-25 18:38 ../ -rw-r--r-- 1 root root 66 2012-04-26 11:31 sample.conf root@myhost:~# ll /opt/sample/ total 12 drwxr-xr-x 2 root root 4096 2012-04-26 11:32 ./ drwxr-xr-x 4 root root 4096 2012-04-26 11:31 ../ -rwxr-xr-x 1 root root 97 2012-04-26 11:32 run.sh* root@myhost:~# python Python 2.6.5 (r265:79063, Apr 16 2010, 13:57:41) [GCC 4.4.3] on linux2 Type "help", "copyright", "credits" or "license" for more information. >>> Any help is greatly appreciated!

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  • PHP 5.3.2 + Fcgid 2.3.5 + Apache 2.2.14 + SuExec => Connection reset by peer: mod_fcgid: error readi

    - by Zigzag
    Hi, I'm trying to use PHP 5.3.2 + Fcgid 2.3.5 + Apache 2.2.14 but I always have the error : "Connection reset by peer: mod_fcgid: error reading data from FastCGI server". And Apache returns an error 500 each time I tried to execute a php page : I have compiled the Apache with this options: ./configure --with-mpm=worker --enable-userdir=shared --enable-actions=shared --enable-alias=shared --enable-auth=shared --enable-so --enable-deflate \ --enable-cache=shared --enable-disk-cache=shared --enable-info=shared --enable-rewrite=shared \ --enable-suexec=shared --with-suexec-caller=www-data --with-suexec-userdir=site --with-suexec-logfile=/usr/local/apache2/logs/suexec.log --with-suexec-docroot=/home Then PHP: ./configure --with-config-file-path=/usr/local/apache2/php --with-apxs2=/usr/local/apache2/bin/apxs --with-mysql --with-zlib --enable-exif --with-gd --enable-cgi Then FCdigd: APXS=/usr/local/apache2/bin/apxs ./configure.apxs The VHOST is: <Directory /home/website_panel/site/> FCGIWrapper /home/website_panel/cgi/php .php ... ErrorLog /home/website_panel/logs/error.log </Directory> cat /home/website_panel/logs/error.log [Sun Mar 07 22:19:41 2010] [warn] [client xx.xx.xx.xx] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server [Sun Mar 07 22:19:41 2010] [error] [client xx.xx.xx.xx] Premature end of script headers: test.php [Sun Mar 07 22:19:41 2010] [warn] [client xx.xx.xx.xx] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server [Sun Mar 07 22:19:41 2010] [error] [client xx.xx.xx.xx] Premature end of script headers: test.php [Sun Mar 07 22:19:42 2010] [warn] [client xx.xx.xx.xx] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server [Sun Mar 07 22:19:42 2010] [error] [client xx.xx.xx.xx] Premature end of script headers: test.php [Sun Mar 07 22:19:43 2010] [warn] [client xx.xx.xx.xx] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server [Sun Mar 07 22:19:43 2010] [error] [client xx.xx.xx.xx] Premature end of script headers: test.php The Suexec log: root:/usr/local/apache2# cat /var/log/apache2/suexec.log [2010-03-07 22:11:05]: uid: (1001/website_panel) gid: (1001/website_panel) cmd: php [2010-03-07 22:11:15]: uid: (1001/website_panel) gid: (1001/website_panel) cmd: php [2010-03-07 22:11:23]: uid: (1001/website_panel) gid: (1001/website_panel) cmd: php [2010-03-07 22:19:41]: uid: (1001/website_panel) gid: (1001/website_panel) cmd: php [2010-03-07 22:19:41]: uid: (1001/website_panel) gid: (1001/website_panel) cmd: php [2010-03-07 22:19:42]: uid: (1001/website_panel) gid: (1001/website_panel) cmd: php [2010-03-07 22:19:43]: uid: (1001/website_panel) gid: (1001/website_panel) cmd: php root:/usr/local/apache2# cat logs/error_log [Sun Mar 07 22:18:47 2010] [notice] suEXEC mechanism enabled (wrapper: /usr/local/apache2/bin/suexec) [Sun Mar 07 22:18:47 2010] [notice] mod_bw : Memory Allocated 0 bytes (each conf takes 32 bytes) [Sun Mar 07 22:18:47 2010] [notice] mod_bw : Version 0.7 - Initialized [0 Confs] [Sun Mar 07 22:18:47 2010] [notice] Apache/2.2.14 (Unix) mod_fcgid/2.3.5 configured -- resuming normal operations root:/usr/local/apache2# /home/website_panel/cgi/php -v PHP 5.3.2 (cli) (built: Mar 7 2010 16:01:49) Copyright (c) 1997-2010 The PHP Group Zend Engine v2.3.0, Copyright (c) 1998-2010 Zend Technologies If someone has got an idea, I want to hear it ^^ Thanks !

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  • Django + gunicorn + virtualenv + Supervisord issue

    - by Florian Le Goff
    Dear all, I have a strange issue with my virtualenv + gunicorn setup, only when gunicorn is launched via supervisord. I do realize that it may very well be an issue with my supervisord and I would appreciate any feedback on a better place to ask for help... In a nutshell : when I run gunicorn from my user shell, inside my virtualenv, everything is working flawlessly. I'm able to access all the views of my Django project. When gunicorn is launched by supervisord at the system startup, everything is OK. But, if I have to kill the gunicorn_django processes, or if I perform a supervisord restart, once that gunicorn_django has relaunched, every request is answered with a weird Traceback : (...) File "/home/hc/prod/venv/lib/python2.6/site-packages/Django-1.2.5-py2.6.egg/django/db/__init__.py", line 77, in connection = connections[DEFAULT_DB_ALIAS] File "/home/hc/prod/venv/lib/python2.6/site-packages/Django-1.2.5-py2.6.egg/django/db/utils.py", line 92, in __getitem__ backend = load_backend(db['ENGINE']) File "/home/hc/prod/venv/lib/python2.6/site-packages/Django-1.2.5-py2.6.egg/django/db/utils.py", line 50, in load_backend raise ImproperlyConfigured(error_msg) TemplateSyntaxError: Caught ImproperlyConfigured while rendering: 'django.db.backends.postgresql_psycopg2' isn't an available database backend. Try using django.db.backends.XXX, where XXX is one of: 'dummy', 'mysql', 'oracle', 'postgresql', 'postgresql_psycopg2', 'sqlite3' Error was: cannot import name utils Full stack available here : http://pastebin.com/BJ5tNQ2N I'm running... Ubuntu/maverick (up-to-date) Python = 2.6.6 virtualenv = 1.5.1 gunicorn = 0.12.0 Django = 1.2.5 psycopg2 = '2.4-beta2 (dt dec pq3 ext)' gunicorn configuration : backlog = 2048 bind = "127.0.0.1:8000" pidfile = "/tmp/gunicorn-hc.pid" daemon = True debug = True workers = 3 logfile = "/home/hc/prod/log/gunicorn.log" loglevel = "info" supervisord configuration : [program:gunicorn] directory=/home/hc/prod/hc command=/home/hc/prod/venv/bin/gunicorn_django -c /home/hc/prod/hc/gunicorn.conf.py user=hc umask=022 autostart=True autorestart=True redirect_stderr=True Any advice ? I've been stuck on this one for quite a while. It seems like some weird memory limit, as I'm not enforcing anything special : $ ulimit -a core file size (blocks, -c) 0 data seg size (kbytes, -d) unlimited scheduling priority (-e) 20 file size (blocks, -f) unlimited pending signals (-i) 16382 max locked memory (kbytes, -l) 64 max memory size (kbytes, -m) unlimited open files (-n) 1024 pipe size (512 bytes, -p) 8 POSIX message queues (bytes, -q) 819200 real-time priority (-r) 0 stack size (kbytes, -s) 8192 cpu time (seconds, -t) unlimited max user processes (-u) unlimited virtual memory (kbytes, -v) unlimited file locks (-x) unlimited Thank you.

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  • Can't get Monit to work

    - by Andrea
    I am trying to configure Monit on my local machine to get a taste at how it works, but I have some issues. What I am trying to do is to get any evidence that Monit is up and running correctly and is actually monitoring something. So my /etc/monit/monitrc looks like set daemon 60 set logfile /var/log/monit.log set idfile /var/lib/monit/id set statefile /var/lib/monit/state set eventqueue basedir /var/lib/monit/events slots 100 set httpd port 2812 and allow username:password check process apache2 with pidfile /usr/local/apache/logs/apache2.pid start program = "/etc/init.d/apache2 start" stop program = "/etc/init.d/apache2 stop" if failed port 6543 protocol http then exec "/usr/bin/touch /tmp/monit" If I understand correctly, since apache does not listen on port 6543 (it is just a random number) I should get an error, and as a consequence the file /tmp/monit should be created. So I start monit by sudo service monit start sudo monit monitor apache2 Unfortunately no such file is created. Instead the web console shows an error for apache - execution failed. The log says 'apache2' failed to start. What am I doing wrong? EDIT As suggested in the comments, I ran monit in verbose mode, by monit -vv monitor apache2 (the exact command suggested in the comments failed). The output is Runtime constants: Control file = /etc/monit/monitrc Log file = /var/log/monit.log Pid file = /var/run/monit.pid Debug = True Log = True Use syslog = False Is Daemon = True Use process engine = True Poll time = 60 seconds with start delay 0 seconds Expect buffer = 256 bytes Event queue = base directory /var/lib/monit/events with 100 slots Mail from = (not defined) Mail subject = (not defined) Mail message = (not defined) Start monit httpd = True httpd bind address = Any/All httpd portnumber = 2812 httpd signature = True Use ssl encryption = False httpd auth. style = Basic Authentication The service list contains the following entries: Process Name = apache2 Pid file = /usr/local/apache/logs/apache2.pid Monitoring mode = active Start program = '/etc/init.d/apache2 start' timeout 30 second(s) Stop program = '/etc/init.d/apache2 stop' timeout 30 second(s) Existence = if does not exist 1 times within 1 cycle(s) then restart else if succeeded 1 times within 1 cycle(s) then alert Pid = if changed 1 times within 1 cycle(s) then alert Ppid = if changed 1 times within 1 cycle(s) then alert Port = if failed localhost:6543 [HTTP via TCP] with timeout 5 seconds 1 times within 1 cycle(s) then exec '/usr/bin/touch /tmp/prova-monit' timeout 0 cycle(s) else if succeeded 1 times within 1 cycle(s) then alert System Name = system_andrea-Vostro-420-Series Monitoring mode = active

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  • Disable .htaccess from apache allowoverride none, still reads .htaccess files

    - by John Magnolia
    I have moved all of our .htaccess config into <Directory> blocks and set AllowOverride None in the default and default-ssl. Although after restarting apache it is still reading the .htaccess files. How can I completely turn off reading these files? Update of all files with "AllowOverride" /etc/apache2/mods-available/userdir.conf <IfModule mod_userdir.c> UserDir public_html UserDir disabled root <Directory /home/*/public_html> AllowOverride FileInfo AuthConfig Limit Indexes Options MultiViews Indexes SymLinksIfOwnerMatch IncludesNoExec <Limit GET POST OPTIONS> Order allow,deny Allow from all </Limit> <LimitExcept GET POST OPTIONS> Order deny,allow Deny from all </LimitExcept> </Directory> </IfModule> /etc/apache2/mods-available/alias.conf <IfModule alias_module> # # Aliases: Add here as many aliases as you need (with no limit). The format is # Alias fakename realname # # Note that if you include a trailing / on fakename then the server will # require it to be present in the URL. So "/icons" isn't aliased in this # example, only "/icons/". If the fakename is slash-terminated, then the # realname must also be slash terminated, and if the fakename omits the # trailing slash, the realname must also omit it. # # We include the /icons/ alias for FancyIndexed directory listings. If # you do not use FancyIndexing, you may comment this out. # Alias /icons/ "/usr/share/apache2/icons/" <Directory "/usr/share/apache2/icons"> Options Indexes MultiViews AllowOverride None Order allow,deny Allow from all </Directory> </IfModule> /etc/apache2/httpd.conf # # Directives to allow use of AWStats as a CGI # Alias /awstatsclasses "/usr/share/doc/awstats/examples/wwwroot/classes/" Alias /awstatscss "/usr/share/doc/awstats/examples/wwwroot/css/" Alias /awstatsicons "/usr/share/doc/awstats/examples/wwwroot/icon/" ScriptAlias /awstats/ "/usr/share/doc/awstats/examples/wwwroot/cgi-bin/" # # This is to permit URL access to scripts/files in AWStats directory. # <Directory "/usr/share/doc/awstats/examples/wwwroot"> Options None AllowOverride None Order allow,deny Allow from all </Directory> Alias /awstats-icon/ /usr/share/awstats/icon/ <Directory /usr/share/awstats/icon> Options None AllowOverride None Order allow,deny Allow from all </Directory> /etc/apache2/sites-available/default-ssl <IfModule mod_ssl.c> <VirtualHost _default_:443> ServerAdmin webmaster@localhost DocumentRoot /var/www <Directory /> Options FollowSymLinks AllowOverride None </Directory> <Directory /var/www/> Options Indexes FollowSymLinks MultiViews AllowOverride None </Directory> ScriptAlias /cgi-bin/ /usr/lib/cgi-bin/ <Directory "/usr/lib/cgi-bin"> AllowOverride None Options +ExecCGI -MultiViews +SymLinksIfOwnerMatch Order allow,deny Allow from all </Directory> ErrorLog ${APACHE_LOG_DIR}/error.log # Possible values include: debug, info, notice, warn, error, crit, # alert, emerg. LogLevel warn CustomLog ${APACHE_LOG_DIR}/ssl_access.log combined # SSL Engine Switch: # Enable/Disable SSL for this virtual host. SSLEngine on # A self-signed (snakeoil) certificate can be created by installing # the ssl-cert package. See # /usr/share/doc/apache2.2-common/README.Debian.gz for more info. # If both key and certificate are stored in the same file, only the # SSLCertificateFile directive is needed. SSLCertificateFile /etc/ssl/certs/ssl-cert-snakeoil.pem SSLCertificateKeyFile /etc/ssl/private/ssl-cert-snakeoil.key # Server Certificate Chain: # Point SSLCertificateChainFile at a file containing the # concatenation of PEM encoded CA certificates which form the # certificate chain for the server certificate. Alternatively # the referenced file can be the same as SSLCertificateFile # when the CA certificates are directly appended to the server # certificate for convinience. #SSLCertificateChainFile /etc/apache2/ssl.crt/server-ca.crt # Certificate Authority (CA): # Set the CA certificate verification path where to find CA # certificates for client authentication or alternatively one # huge file containing all of them (file must be PEM encoded) # Note: Inside SSLCACertificatePath you need hash symlinks # to point to the certificate files. Use the provided # Makefile to update the hash symlinks after changes. #SSLCACertificatePath /etc/ssl/certs/ #SSLCACertificateFile /etc/apache2/ssl.crt/ca-bundle.crt # Certificate Revocation Lists (CRL): # Set the CA revocation path where to find CA CRLs for client # authentication or alternatively one huge file containing all # of them (file must be PEM encoded) # Note: Inside SSLCARevocationPath you need hash symlinks # to point to the certificate files. Use the provided # Makefile to update the hash symlinks after changes. #SSLCARevocationPath /etc/apache2/ssl.crl/ #SSLCARevocationFile /etc/apache2/ssl.crl/ca-bundle.crl # Client Authentication (Type): # Client certificate verification type and depth. Types are # none, optional, require and optional_no_ca. Depth is a # number which specifies how deeply to verify the certificate # issuer chain before deciding the certificate is not valid. #SSLVerifyClient require #SSLVerifyDepth 10 # Access Control: # With SSLRequire you can do per-directory access control based # on arbitrary complex boolean expressions containing server # variable checks and other lookup directives. The syntax is a # mixture between C and Perl. See the mod_ssl documentation # for more details. #<Location /> #SSLRequire ( %{SSL_CIPHER} !~ m/^(EXP|NULL)/ \ # and %{SSL_CLIENT_S_DN_O} eq "Snake Oil, Ltd." \ # and %{SSL_CLIENT_S_DN_OU} in {"Staff", "CA", "Dev"} \ # and %{TIME_WDAY} >= 1 and %{TIME_WDAY} <= 5 \ # and %{TIME_HOUR} >= 8 and %{TIME_HOUR} <= 20 ) \ # or %{REMOTE_ADDR} =~ m/^192\.76\.162\.[0-9]+$/ #</Location> # SSL Engine Options: # Set various options for the SSL engine. # o FakeBasicAuth: # Translate the client X.509 into a Basic Authorisation. This means that # the standard Auth/DBMAuth methods can be used for access control. The # user name is the `one line' version of the client's X.509 certificate. # Note that no password is obtained from the user. Every entry in the user # file needs this password: `xxj31ZMTZzkVA'. # o ExportCertData: # This exports two additional environment variables: SSL_CLIENT_CERT and # SSL_SERVER_CERT. These contain the PEM-encoded certificates of the # server (always existing) and the client (only existing when client # authentication is used). This can be used to import the certificates # into CGI scripts. # o StdEnvVars: # This exports the standard SSL/TLS related `SSL_*' environment variables. # Per default this exportation is switched off for performance reasons, # because the extraction step is an expensive operation and is usually # useless for serving static content. So one usually enables the # exportation for CGI and SSI requests only. # o StrictRequire: # This denies access when "SSLRequireSSL" or "SSLRequire" applied even # under a "Satisfy any" situation, i.e. when it applies access is denied # and no other module can change it. # o OptRenegotiate: # This enables optimized SSL connection renegotiation handling when SSL # directives are used in per-directory context. #SSLOptions +FakeBasicAuth +ExportCertData +StrictRequire <FilesMatch "\.(cgi|shtml|phtml|php)$"> SSLOptions +StdEnvVars </FilesMatch> <Directory /usr/lib/cgi-bin> SSLOptions +StdEnvVars </Directory> # SSL Protocol Adjustments: # The safe and default but still SSL/TLS standard compliant shutdown # approach is that mod_ssl sends the close notify alert but doesn't wait for # the close notify alert from client. When you need a different shutdown # approach you can use one of the following variables: # o ssl-unclean-shutdown: # This forces an unclean shutdown when the connection is closed, i.e. no # SSL close notify alert is send or allowed to received. This violates # the SSL/TLS standard but is needed for some brain-dead browsers. Use # this when you receive I/O errors because of the standard approach where # mod_ssl sends the close notify alert. # o ssl-accurate-shutdown: # This forces an accurate shutdown when the connection is closed, i.e. a # SSL close notify alert is send and mod_ssl waits for the close notify # alert of the client. This is 100% SSL/TLS standard compliant, but in # practice often causes hanging connections with brain-dead browsers. Use # this only for browsers where you know that their SSL implementation # works correctly. # Notice: Most problems of broken clients are also related to the HTTP # keep-alive facility, so you usually additionally want to disable # keep-alive for those clients, too. Use variable "nokeepalive" for this. # Similarly, one has to force some clients to use HTTP/1.0 to workaround # their broken HTTP/1.1 implementation. Use variables "downgrade-1.0" and # "force-response-1.0" for this. BrowserMatch "MSIE [2-6]" \ nokeepalive ssl-unclean-shutdown \ downgrade-1.0 force-response-1.0 # MSIE 7 and newer should be able to use keepalive BrowserMatch "MSIE [17-9]" ssl-unclean-shutdown </VirtualHost> </IfModule> /etc/apache2/sites-available/default <VirtualHost *:80> ServerAdmin webmaster@localhost DocumentRoot /var/www <Directory /> Options FollowSymLinks AllowOverride None </Directory> <Directory /var/www/> Options -Indexes FollowSymLinks MultiViews AllowOverride None Order allow,deny allow from all </Directory> ScriptAlias /cgi-bin/ /usr/lib/cgi-bin/ <Directory "/usr/lib/cgi-bin"> AllowOverride None Options +ExecCGI -MultiViews +SymLinksIfOwnerMatch Order allow,deny Allow from all </Directory> Alias /delboy /usr/share/phpmyadmin <Directory /usr/share/phpmyadmin> # Restrict phpmyadmin access Order Deny,Allow Allow from all </Directory> ErrorLog ${APACHE_LOG_DIR}/error.log # Possible values include: debug, info, notice, warn, error, crit, # alert, emerg. LogLevel warn CustomLog ${APACHE_LOG_DIR}/access.log combined Alias /doc/ "/usr/share/doc/" <Directory "/usr/share/doc/"> Options Indexes MultiViews FollowSymLinks AllowOverride None Order deny,allow Deny from all Allow from 127.0.0.0/255.0.0.0 ::1/128 </Directory> </VirtualHost> /etc/apache2/conf.d/security # # Disable access to the entire file system except for the directories that # are explicitly allowed later. # # This currently breaks the configurations that come with some web application # Debian packages. # #<Directory /> # AllowOverride None # Order Deny,Allow # Deny from all #</Directory> # Changing the following options will not really affect the security of the # server, but might make attacks slightly more difficult in some cases. # # ServerTokens # This directive configures what you return as the Server HTTP response # Header. The default is 'Full' which sends information about the OS-Type # and compiled in modules. # Set to one of: Full | OS | Minimal | Minor | Major | Prod # where Full conveys the most information, and Prod the least. # #ServerTokens Minimal ServerTokens OS #ServerTokens Full # # Optionally add a line containing the server version and virtual host # name to server-generated pages (internal error documents, FTP directory # listings, mod_status and mod_info output etc., but not CGI generated # documents or custom error documents). # Set to "EMail" to also include a mailto: link to the ServerAdmin. # Set to one of: On | Off | EMail # #ServerSignature Off ServerSignature On # # Allow TRACE method # # Set to "extended" to also reflect the request body (only for testing and # diagnostic purposes). # # Set to one of: On | Off | extended # TraceEnable Off #TraceEnable On /etc/apache2/apache2.conf # # Based upon the NCSA server configuration files originally by Rob McCool. # # This is the main Apache server configuration file. It contains the # configuration directives that give the server its instructions. # See http://httpd.apache.org/docs/2.2/ for detailed information about # the directives. # # Do NOT simply read the instructions in here without understanding # what they do. They're here only as hints or reminders. If you are unsure # consult the online docs. You have been warned. # # The configuration directives are grouped into three basic sections: # 1. Directives that control the operation of the Apache server process as a # whole (the 'global environment'). # 2. Directives that define the parameters of the 'main' or 'default' server, # which responds to requests that aren't handled by a virtual host. # These directives also provide default values for the settings # of all virtual hosts. # 3. Settings for virtual hosts, which allow Web requests to be sent to # different IP addresses or hostnames and have them handled by the # same Apache server process. # # Configuration and logfile names: If the filenames you specify for many # of the server's control files begin with "/" (or "drive:/" for Win32), the # server will use that explicit path. If the filenames do *not* begin # with "/", the value of ServerRoot is prepended -- so "foo.log" # with ServerRoot set to "/etc/apache2" will be interpreted by the # server as "/etc/apache2/foo.log". # ### Section 1: Global Environment # # The directives in this section affect the overall operation of Apache, # such as the number of concurrent requests it can handle or where it # can find its configuration files. # # # ServerRoot: The top of the directory tree under which the server's # configuration, error, and log files are kept. # # NOTE! If you intend to place this on an NFS (or otherwise network) # mounted filesystem then please read the LockFile documentation (available # at <URL:http://httpd.apache.org/docs/2.2/mod/mpm_common.html#lockfile>); # you will save yourself a lot of trouble. # # Do NOT add a slash at the end of the directory path. # #ServerRoot "/etc/apache2" # # The accept serialization lock file MUST BE STORED ON A LOCAL DISK. # LockFile ${APACHE_LOCK_DIR}/accept.lock # # PidFile: The file in which the server should record its process # identification number when it starts. # This needs to be set in /etc/apache2/envvars # PidFile ${APACHE_PID_FILE} # # Timeout: The number of seconds before receives and sends time out. # Timeout 300 # # KeepAlive: Whether or not to allow persistent connections (more than # one request per connection). Set to "Off" to deactivate. # KeepAlive On # # MaxKeepAliveRequests: The maximum number of requests to allow # during a persistent connection. Set to 0 to allow an unlimited amount. # We recommend you leave this number high, for maximum performance. # MaxKeepAliveRequests 100 # # KeepAliveTimeout: Number of seconds to wait for the next request from the # same client on the same connection. # KeepAliveTimeout 4 ## ## Server-Pool Size Regulation (MPM specific) ## # prefork MPM # StartServers: number of server processes to start # MinSpareServers: minimum number of server processes which are kept spare # MaxSpareServers: maximum number of server processes which are kept spare # MaxClients: maximum number of server processes allowed to start # MaxRequestsPerChild: maximum number of requests a server process serves <IfModule mpm_prefork_module> StartServers 5 MinSpareServers 5 MaxSpareServers 10 MaxClients 150 MaxRequestsPerChild 500 </IfModule> # worker MPM # StartServers: initial number of server processes to start # MaxClients: maximum number of simultaneous client connections # MinSpareThreads: minimum number of worker threads which are kept spare # MaxSpareThreads: maximum number of worker threads which are kept spare # ThreadLimit: ThreadsPerChild can be changed to this maximum value during a # graceful restart. ThreadLimit can only be changed by stopping # and starting Apache. # ThreadsPerChild: constant number of worker threads in each server process # MaxRequestsPerChild: maximum number of requests a server process serves <IfModule mpm_worker_module> StartServers 2 MinSpareThreads 25 MaxSpareThreads 75 ThreadLimit 64 ThreadsPerChild 25 MaxClients 150 MaxRequestsPerChild 0 </IfModule> # event MPM # StartServers: initial number of server processes to start # MaxClients: maximum number of simultaneous client connections # MinSpareThreads: minimum number of worker threads which are kept spare # MaxSpareThreads: maximum number of worker threads which are kept spare # ThreadsPerChild: constant number of worker threads in each server process # MaxRequestsPerChild: maximum number of requests a server process serves <IfModule mpm_event_module> StartServers 2 MaxClients 150 MinSpareThreads 25 MaxSpareThreads 75 ThreadLimit 64 ThreadsPerChild 25 MaxRequestsPerChild 0 </IfModule> # These need to be set in /etc/apache2/envvars User ${APACHE_RUN_USER} Group ${APACHE_RUN_GROUP} # # AccessFileName: The name of the file to look for in each directory # for additional configuration directives. See also the AllowOverride # directive. # AccessFileName .htaccess # # The following lines prevent .htaccess and .htpasswd files from being # viewed by Web clients. # <Files ~ "^\.ht"> Order allow,deny Deny from all Satisfy all </Files> # # DefaultType is the default MIME type the server will use for a document # if it cannot otherwise determine one, such as from filename extensions. # If your server contains mostly text or HTML documents, "text/plain" is # a good value. If most of your content is binary, such as applications # or images, you may want to use "application/octet-stream" instead to # keep browsers from trying to display binary files as though they are # text. # DefaultType text/plain # # HostnameLookups: Log the names of clients or just their IP addresses # e.g., www.apache.org (on) or 204.62.129.132 (off). # The default is off because it'd be overall better for the net if people # had to knowingly turn this feature on, since enabling it means that # each client request will result in AT LEAST one lookup request to the # nameserver. # HostnameLookups Off # ErrorLog: The location of the error log file. # If you do not specify an ErrorLog directive within a <VirtualHost> # container, error messages relating to that virtual host will be # logged here. If you *do* define an error logfile for a <VirtualHost> # container, that host's errors will be logged there and not here. # ErrorLog ${APACHE_LOG_DIR}/error.log # # LogLevel: Control the number of messages logged to the error_log. # Possible values include: debug, info, notice, warn, error, crit, # alert, emerg. # LogLevel warn # Include module configuration: Include mods-enabled/*.load Include mods-enabled/*.conf # Include all the user configurations: Include httpd.conf # Include ports listing Include ports.conf # # The following directives define some format nicknames for use with # a CustomLog directive (see below). # If you are behind a reverse proxy, you might want to change %h into %{X-Forwarded-For}i # LogFormat "%v:%p %h %l %u %t \"%r\" %>s %O \"%{Referer}i\" \"%{User-Agent}i\"" vhost_combined LogFormat "%h %l %u %t \"%r\" %>s %O \"%{Referer}i\" \"%{User-Agent}i\"" combined LogFormat "%h %l %u %t \"%r\" %>s %O" common LogFormat "%{Referer}i -> %U" referer LogFormat "%{User-agent}i" agent # Include of directories ignores editors' and dpkg's backup files, # see README.Debian for details. # Include generic snippets of statements Include conf.d/ # Include the virtual host configurations: Include sites-enabled/

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  • Windows 7 Bluescreen: IRQ_NOT_LESS_OR_EQUAL | athrxusb.sys

    - by wretrOvian
    I'd left my system on last night, and found the bluescreen in the morning. This has been happening occasionally, over the past few days. Details: ================================================== Dump File : 022710-18236-01.dmp Crash Time : 2/27/2010 8:46:44 AM Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL Bug Check Code : 0x000000d1 Parameter 1 : 00000000`00001001 Parameter 2 : 00000000`00000002 Parameter 3 : 00000000`00000000 Parameter 4 : fffff880`06b5c0e1 Caused By Driver : athrxusb.sys Caused By Address : athrxusb.sys+760e1 File Description : Product Name : Company : File Version : Processor : x64 Computer Name : Full Path : C:\Windows\minidump\022710-18236-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 7600 ================================================== HiJackThis ("[...]" indicates removed text; full log [posted to pastebin][1]): Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 8:49:15 AM, on 2/27/2010 Platform: Unknown Windows (WinNT 6.01.3504) MSInternet Explorer: Internet Explorer v8.00 (8.00.7600.16385) Boot mode: Normal Running processes: C:\Windows\DAODx.exe C:\Program Files (x86)\Asus\EPU\EPU.exe C:\Program Files\Asus\TurboV\TurboV.exe C:\Program Files (x86)\PowerISO\PWRISOVM.EXE C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin D:\Downloads\HijackThis.exe C:\Program Files (x86)\uTorrent\uTorrent.exe R1 - HKCU\Software\Microsoft\Internet Explorer\[...] [...] O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll O4 - HKLM\..\Run: [HDAudDeck] C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe -r O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun O4 - HKLM\..\Run: [TurboV] "C:\Program Files\Asus\TurboV\TurboV.exe" O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files (x86)\PowerISO\PWRISOVM.EXE O4 - HKLM\..\Run: [googletalk] C:\Program Files (x86)\Google\Google Talk\googletalk.exe /autostart O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin O4 - HKCU\..\Run: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe" O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE') O4 - Startup: OpenOffice.org 3.1.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe O13 - Gopher Prefix: O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing) O23 - Service: Asus System Control Service (AsSysCtrlService) - Unknown owner - C:\Program Files (x86)\Asus\AsSysCtrlService\1.00.02\AsSysCtrlService.exe O23 - Service: DeviceVM Meta Data Export Service (DvmMDES) - DeviceVM - C:\Asus.SYS\config\DVMExportService.exe O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\x86\ekrn.exe O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing) O23 - Service: FLEXnet Licens

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  • How to iptables forward ppp0 to eth0

    - by HPHPHP2012
    need your help with get it routing properly. I've server with eth0 (external interface) and eth1(internal interface). eth1 is merged into the bridge br0 (172.16.1.1) I've installed the pptp and successfully configured it, so I got ppp0 interface (192.168.91.1) and got my VPN clients successfully connected. So I need your help to manage how to allow my VPN clients use internet connection (eth0). Below my configuration files, any help is much appreciated! Thank you! P.S. VPN clients are Windows Xp, Windows 7, Mac OS X Lion, Ubuntu 12.04, iOS 5.x cat /etc/pptpd.conf #local server ip address localip 192.168.91.1 #remote addresses remoteip 192.168.91.11-254,192.168.91.10 #translating ip addresses on this interface bcrelay br0 cat /etc/ppp/pptpd-options name pptpd refuse-pap refuse-chap refuse-mschap require-mschap-v2 require-mppe-128 ms-dns 8.8.8.8 ms-dns 8.8.4.4 nodefaultroute lock nobsdcomp auth logfile /var/log/pptpd.log cat /etc/nat-up #!/bin/sh SERVER_IP="aaa.aaa.aaa.aaa" LOCAL_IP="172.16.1.1" #eth0 with public ip PUBLIC="eth0" #br0 is internal bridge on eth1 interface INTERNAL="br0" #vpn VPN="ppp0" #local LOCAL="lo" iptables -F iptables -X iptables -t nat -F iptables -t nat -X iptables -t mangle -F iptables -t mangle -X iptables -P INPUT DROP iptables -P FORWARD DROP iptables -P OUTPUT ACCEPT echo 1 > /proc/sys/net/ipv4/ip_forward iptables -A INPUT -i $LOCAL -j ACCEPT iptables -A INPUT -m state --state ESTABLISHED,RELATED -j ACCEPT iptables -A INPUT -m state --state NEW ! -i $PUBLIC -j ACCEPT ####CLEAR CONFIG#### #iptables -A FORWARD -i $PUBLIC -o $INTERNAL -m state --state ESTABLISHED,RELATED -j ACCEPT #iptables -A FORWARD -i $PUBLIC -o $INTERNAL -j ACCEPT #iptables -A FORWARD -i $INTERNAL -o $PUBLIC -j ACCEPT #iptables -t nat -A POSTROUTING -j MASQUERADE ####THIS PART IS NOT HANDLING IT#### iptables -A FORWARD -i $PUBLIC -o $VPN -m state --state ESTABLISHED,RELATED -j ACCEPT iptables -A FORWARD -i $PUBLIC -o $VPN -j ACCEPT iptables -A FORWARD -s 192.168.91.0/24 -o $PUBLIC -j ACCEPT iptables -t nat -A POSTROUTING -s 192.168.91.0/24 -o $PUBLIC -j MASQUERADE # VPN - PPTPD iptables -A INPUT -p gre -s 0/0 -j ACCEPT iptables -A OUTPUT -p gre -m state --state RELATED,ESTABLISHED -j ACCEPT iptables -A INPUT -p tcp -s 0/0 --dport 1723 -j ACCEPT #SSH iptables -A INPUT -p tcp --dport 2222 -j ACCEPT iptables -A OUTPUT -p tcp --sport 2222 -j ACCEPT #BLACKLIST BLOCKDB="/etc/ip.blocked" IPS=$(grep -Ev "^#" $BLOCKDB) for i in $IPS do iptables -A INPUT -s $i -j DROP iptables -A OUTPUT -d $i -j DROP done

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  • High Jitter in NTP and poll value never goes above 128

    - by Aseem
    I have a lot of servers syncing to the same NTP servers (4). Not every server is in the same LAN. Some are 3 hops away from the NTP servers and some are 6 hops away. On couple of servers I see that the poll value never touches the 1024 mark and the jitter value is in double digits. Could it be due to the system hardware? These are windows servers (physical) and require as accurate time as possible. Please advice what I should do. Some of the stats that I collected manually from the bad box (which is 6 hops away from the ntp servers) C:\Program Files (x86)\NTP>ntpq -p -n remote refid st t when poll reach delay offset jitter ============================================================================== +*.*.*.25 *.*.*.233 2 u 12 128 377 1.210 -12.579 14.913 +*.*.*.26 *.*.*.233 2 u 96 128 377 1.067 -2.235 9.885 **.*.*.27 *.*.*.233 2 u 24 128 377 1.038 -7.569 11.178 +*.*.*.28 *.*.*.233 2 u 49 128 377 1.288 -11.058 14.544 remote refid st t when poll reach delay offset jitter ============================================================================== +*.*.*.25 *.*.*.233 2 u 124 128 377 0.614 -6.212 5.329 +*.*.*.26 *.*.*.233 2 u 93 128 377 0.910 -9.431 3.111 +*.*.*.27 *.*.*.233 2 u 1 128 377 0.824 -7.428 3.129 **.*.*.28 *.*.*.233 2 u 84 128 377 1.503 -8.230 3.511 remote refid st t when poll reach delay offset jitter ============================================================================== **.*.*.25 *.*.*.233 2 u 117 128 377 1.235 -4.084 11.405 +*.*.*.26 *.*.*.233 2 u 96 128 377 1.335 -11.813 13.130 +*.*.*.27 *.*.*.233 2 u 130 128 377 1.549 -14.036 16.381 -*.*.*.28 *.*.*.233 2 u 79 128 377 1.258 13.395 22.203 remote refid st t when poll reach delay offset jitter ============================================================================== **.*.*.25 *.*.*.233 2 u 88 128 377 1.235 -4.084 14.068 +*.*.*.26 *.*.*.233 2 u 63 128 377 1.335 -11.813 17.086 +*.*.*.27 *.*.*.233 2 u 103 128 377 1.549 -14.036 20.691 -*.*.*.28 *.*.*.233 2 u 47 128 377 1.258 13.395 20.231 remote refid st t when poll reach delay offset jitter ============================================================================== +*.*.*.25 *.*.*.233 2 u 47 64 377 0.652 -15.805 14.077 **.*.*.26 *.*.*.233 2 u 11 64 377 1.013 -14.423 11.375 -*.*.*.27 *.*.*.233 2 u 63 64 377 0.765 -2.030 7.680 +*.*.*.28 *.*.*.233 2 u 4 64 377 1.191 -17.980 14.393 remote refid st t when poll reach delay offset jitter ============================================================================== -*.*.*.25 *.*.*.233 2 u 3 128 377 1.576 18.665 21.999 +*.*.*.26 *.*.*.233 2 u 73 128 377 0.637 -5.012 14.405 **.*.*.27 *.*.*.233 2 u 127 128 377 0.272 -8.237 14.438 +*.*.*.28 *.*.*.233 2 u 123 128 377 1.190 -14.383 18.875 C:\Program Files (x86)\NTP>ntpdc -c loopinfo offset: -0.016430 s frequency: 7.106 ppm poll adjust: 18 watchdog timer: 133 s offset: -0.016430 s frequency: 7.106 ppm poll adjust: 18 watchdog timer: 341 s offset: -0.000149 s frequency: 6.645 ppm poll adjust: 0 watchdog timer: 383 s offset: 0.015735 s frequency: 6.725 ppm poll adjust: 7 watchdog timer: 577 s offset: -0.010331 s frequency: 6.748 ppm poll adjust: 21 watchdog timer: 567 s offset: -0.009427 s frequency: 6.687 ppm poll adjust: 28 watchdog timer: 301 s offset: -0.007361 s frequency: 6.612 ppm poll adjust: 30 watchdog timer: 155 s offset: -0.008106 s frequency: 4.358 ppm poll adjust: 30 watchdog timer: 291 s NTP.conf # NTP configuration file # Use drift file driftfile "C:\Program Files (x86)\NTP\ntp.drift" # Logs statistics loopstats peerstats clockstats statsdir "C:\Program Files (x86)\NTP\logs\" # directory for statistics files filegen peerstats file peerstats type day enable filegen loopstats file loopstats type day enable filegen clockstats file clockstats type day enable logfile "C:\Program Files (x86)\NTP\logs\syslog.txt" # Use specific NTP servers server *.*.*.25 minpoll 4 maxpoll 7 iburst server *.*.*.26 minpoll 4 maxpoll 7 iburst server *.*.*.27 minpoll 4 maxpoll 7 iburst server *.*.*.28 minpoll 4 maxpoll 7 iburst

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  • OSX: Howto start VirtualBox VM on startup?

    - by snies
    The Question How do i start this Wiki VM at the startup of the OSX Server? I am running OSX Server 10.6.8 and VirtualBox 4.1.8 r75467 and a Debian Linux VM (called "wiki"). . What I tried so far Following this article: http://mikkel.hoegh.org/blog/2010/12/23/run-virtualbox-boot-mac-os-x/, i have wrote this plist and placed it in /Library/LaunchDaemons/bar.foo.WikiVirtualBox.plist: <plist version="1.0"> <dict> <key>Label</key> <string>bar.foo.WikiVirtualBox</string> <key>ProgramArguments</key> <array> <string>/usr/bin/VBoxHeadless</string> <string>-s</string> <string>wiki</string> </array> <key>RunAtLoad</key> <true></true> <key>UserName</key> <string>root</string> <key>WorkingDirectory</key> <string>/var/root</string> <key>StandardErrorPath</key> <string>/var/log/bar.foo.WikiVirtualBox.stderr.log</string> <key>StandardOutPath</key> <string>/var/log/bar.foo.WikiVirtualBox.stdout.log</string> </dict> </plist> and told launchd to start it: sudo launchctl load -w /Library/LaunchDaemons/bar.foo.WikiVirtualBox.plist . The Logfile But the VM doesn't start. A Look at tail -f /var/log/system.log shows: sudo[1909]: administrator : TTY=ttys000 ; PWD=/Users/administrator ; USER=root ; COMMAND=/bin/launchctl load -w /Library/LaunchDaemons/bar.foo.WikiVirtualBox.plist VBoxSVC[1914]: 3891612: (connectAndCheck) Untrusted apps are not allowed to connect to or launch Window Server before login. VBoxSVC[1914]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged. com.apple.launchd[1] (bar.foo.WikiVirtualBox[1910]): Exited with exit code: 1 When i log into the server via ssh (so no login window opened) i can run: /usr/bin/VBoxHeadless -s wiki and it works. So i don't understand the error above.

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  • Hylafax / Capi4hylafax: faxgetty does not recognize number of lines

    - by Wrikken
    We've got a T.30 card, 30 working lines on it, but for some reason, if I add more then 30 faxes in the queue at any time (and we're busy enough at peak times that this happens a lot), faxgetty sends faxes to non-existent lines and they appear in the error queue as a 'busy' signal on the line, which results in a lot of failed faxes because the counter of max 3 tries increases rapidly. This is using faxgetty (USE_FAXGETTY="y" in /etc/default/hylafax). I've inherited this thing, so I'm not entirely sure how faxgetty is supposed to know the number of lines. However, if I alter the script to faxmodem (USE_FAXGETTY="n" in /etc/default/hylafax and manually enabling 30 modems), this behavior goes away (new faxes 'wait' for a line to be available before trying to send, so each try / fail is a valid one on a working line, majorly descreasing the amount of failed faxes. However, when researching this almost anyone talks about faxgetty being the preferred, more robust, method, and on top of that for some unexplained reason all FIFO's disappeared for some reason after several errorless hours with faxmodem, forcing a hylafax restart using faxgetty until we figured out why this faxmodem solution failed (which is another question, and somewhat out of scope here). Environment: Debian 2.6.26-2-amd64 capi4hylafax 1:01.03.00.99.svn.300-12 hylafax-client 2:4.4.4-10.1 hylafax-server 2:4.4.4-10.1 Config --hfaxd.conf-- LogFacility: daemon ServerTracing: 0x1ff --hyla.conf-- Host: localhost Verbose: No VRes: 196 TimeZone: local DialRules: "/etc/hylafax/dialrules.europe" --/etc/hylafax/config -- InternationalPrefix: 00 LongDistancePrefix: 0 AreaCode: 99999 CountryCode: 31 DialStringRules: "etc/dialrules.europe" ModemGroup: any:faxCAPI SendFaxCmd: "/usr/bin/wrapc2faxsend" --/etc/hylafax/config.faxCAPI -- SpoolDir: /var/spool/hylafax FaxRcvdCmd: /var/spool/hylafax/bin/faxrcvd PollRcvdCmd: /var/spool/hylafax/bin/pollrcvd FaxReceiveUser: uucp FaxReceiveGroup: dialout LogFile: /var/spool/hylafax/log/capi4hylafax #no, checking this log did not yield anything interesting LogTraceLevel: 4 LogFileMode: 0600 ModemGroup: any:faxCAPI #repeats of faxCAPI2 = faxCAPI30, with of course another devicename/local ident: { HylafaxDeviceName: faxCAPI RecvFileMode: 0600 FAXNumber: ****redacted**** LocalIdentifier: ****some-ident-per-device*** MaxConcurrentRecvs: 0 OutgoingController: 1 OutgoingMSN: SuppressMSN: 0 NumberPrefix: NumberPlusReplacer: "00" UseISDNFaxService: 0 RingingDuration: 0 { Controller: 1 AcceptSpeech: 0 UseDDI: 0 DDIOffset: DDILength: 0 IncomingDDIs: IncomingMSNs: AcceptGlobalCall: 1 } } So in short: How does faxgetty determine the number of lines available? (the man page isn't terribly revealing, and I can't find an appropriate setting in hylafax-config. And how can I get a capi4hylafax/hylafax setup which queues more faxes then lines are available correctly without immediately incrementing the fail count? We will not be receiving any faxes on this machine b.t.w. As I said, I've inherited this thing, so if there are important configuration options I'm not including, please let me know.

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  • Bash-Scripting - Munin Plugin don't work

    - by FTV Admin
    i have written a munin-plugin to count the http-statuscodes of lighttpd. The script: #!/bin/bash ###################################### # Munin-Script: Lighttpd-Statuscodes # ###################################### ##Config # path to lighttpd access.log LIGHTTPD_ACCESS_LOG_PATH="/var/log/lighttpd/access.log" # rows to parse in logfile (higher value incrase time to run plugin. if value to low you may get bad counting) LOG_ROWS="200000" # #munin case $1 in autoconf) # check config AVAILABLE=`ls $LIGHTTPD_ACCESS_LOG_PATH` if [ "$AVAILABLE" = "$LIGHTTPD_ACCESS_LOG_PATH" ]; then echo "yes" else echo "No: "$AVAILABLE echo "Please check your config!" fi exit 0;; config) # graph config cat <<'EOM' graph_title Lighhtpd Statuscodes graph_vlabel http-statuscodes / min graph_category lighttpd 1xx.label 1xx 2xx.label 2xx 3xx.label 3xx 4xx.label 4xx 5xx.label 5xx EOM exit 0;; esac ## calculate AVAILABLE=`ls $LIGHTTPD_ACCESS_LOG_PATH` if [ "$AVAILABLE" = "$LIGHTTPD_ACCESS_LOG_PATH" ]; then TIME_NOW=`date` CODE_1xx="0" CODE_2xx="0" CODE_3xx="0" CODE_4xx="0" CODE_5xx="0" for i in 1 2 3 4 5; do TIME5=`date +%d/%b/%Y:%k:%M --date "$TIME_NOW -"$i"min"` CODE_1xx=$(( $CODE_1xx + `tail -n $LOG_ROWS $LIGHTTPD_ACCESS_LOG_PATH | grep "$TIME5" | grep 'HTTP/1.1" 1' | grep -c " "` )) CODE_2xx=$(( $CODE_2xx + `tail -n $LOG_ROWS $LIGHTTPD_ACCESS_LOG_PATH | grep "$TIME5" | grep 'HTTP/1.1" 2' | grep -c " "` )) CODE_3xx=$(( $CODE_3xx + `tail -n $LOG_ROWS $LIGHTTPD_ACCESS_LOG_PATH | grep "$TIME5" | grep 'HTTP/1.1" 3' | grep -c " "` )) CODE_4xx=$(( $CODE_4xx + `tail -n $LOG_ROWS $LIGHTTPD_ACCESS_LOG_PATH | grep "$TIME5" | grep 'HTTP/1.1" 4' | grep -c " "` )) CODE_5xx=$(( $CODE_5xx + `tail -n $LOG_ROWS $LIGHTTPD_ACCESS_LOG_PATH | grep "$TIME5" | grep 'HTTP/1.1" 5' | grep -c " "` )) done CODE_1xx=$(( $CODE_1xx / 5 )) CODE_2xx=$(( $CODE_2xx / 5 )) CODE_3xx=$(( $CODE_3xx / 5 )) CODE_4xx=$(( $CODE_4xx / 5 )) CODE_5xx=$(( $CODE_5xx / 5 )) echo "1xx.value "$CODE_1xx echo "2xx.value "$CODE_2xx echo "3xx.value "$CODE_3xx echo "4xx.value "$CODE_4xx echo "5xx.value "$CODE_5xx else echo "1xx.value U" echo "2xx.value U" echo "3xx.value U" echo "4xx.value U" echo "5xx.value U" fi If i run the script on local machine it runs perfectly: root@server1 /etc/munin/plugins # ll lrwxrwxrwx 1 root root 45 2011-12-19 15:23 lighttpd_statuscodes -> /usr/share/munin/plugins/lighttpd_statuscodes* root@server1 /etc/munin/plugins # ./lighttpd_statuscodes autoconf yes root@server1 /etc/munin/plugins # ./lighttpd_statuscodes config graph_title Lighhtpd Statuscodes graph_vlabel http-statuscodes / min graph_category lighttpd 1xx.label 1xx 2xx.label 2xx 3xx.label 3xx 4xx.label 4xx 5xx.label 5xx root@server1 /etc/munin/plugins #./lighttpd_statuscodes 1xx.value 0 2xx.value 5834 3xx.value 1892 4xx.value 0 5xx.value 0 But Munin shows no graph: http://s1.directupload.net/images/111219/3psgq3vb.jpg I have tested the Plugin from munin-server via telnet: root@munin-server /etc/munin/plugins/ # telnet 123.123.123.123 4949 Trying 123.123.123.123... Connected to 123.123.123.123. Escape character is '^]'. # munin node at server1.cluster1 fetch lighttpd_statuscodes 1xx.value U 2xx.value U 3xx.value U 4xx.value U 5xx.value U . Connection closed by foreign host. You can see in the script that value = U only printed, when the script can't check the lighttpd's access.log. But why can't script do it, when running via munin, and when running on local machine all is ok? Is there a bug in my bash-script? I have no Idea. Thanks for helping!

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  • RHEL 6.x on Rackspace Cloud and Dedicated hardware experiencing Redis Timeouts

    - by zhallett
    I just recently set up a mixture of RHEL 6.1 Rackspace cloud hosts and RHEL 6.2 dedicated hosts using Rackconnect. I am experiencing intermittent Redis timeouts from within our Rails 3.2.8 app with Redis 2.4.16 running on the RHEL 6.2 dedicated hosts. There is no network latency or packet loss. Also there are no errors on any interfaces on our cloud or dedicated servers or on the managed firewall from Rackspace. When Redis timesout, there is nothing logged within redis even though it is set up to do debug logging. The only error we receive is from Airbrake saying there was a Redis timeout. Network topology: RHEL 6.1 cloud hosts <--> Alert logic IDS <--> Cisco ASA 5510 <--> RHEL 6.2 dedicated hosts (web nodes) (two way NAT) (db hosts running redis) Ping from db host to web host: 64 bytes from 10.181.230.180: icmp_seq=998 ttl=64 time=0.520 ms 64 bytes from 10.181.230.180: icmp_seq=999 ttl=64 time=0.579 ms 64 bytes from 10.181.230.180: icmp_seq=1000 ttl=64 time=0.482 ms --- web1.xxxxxx.com ping statistics --- 1000 packets transmitted, 1000 received, 0% packet loss, time 999007ms rtt min/avg/max/mdev = 0.359/0.535/5.684/0.200 ms Ping from web host to db host: 64 bytes from 192.168.100.26: icmp_seq=998 ttl=64 time=0.544 ms 64 bytes from 192.168.100.26: icmp_seq=999 ttl=64 time=0.452 ms 64 bytes from 192.168.100.26: icmp_seq=1000 ttl=64 time=0.529 ms --- data1.xxxxxx.com ping statistics --- 1000 packets transmitted, 1000 received, 0% packet loss, time 999017ms rtt min/avg/max/mdev = 0.358/0.499/6.120/0.201 ms Redis config: daemonize yes pidfile /var/run/redis/6379/redis_6379.pid port 6379 timeout 0 loglevel debug logfile /var/lib/redis/log syslog-enabled yes syslog-ident redis-6379 syslog-facility local0 databases 16 save 900 1 save 300 10 save 60 10000 rdbcompression yes dbfilename dump-6379.rdb dir /var/lib/redis maxclients 10000 maxmemory-policy volatile-lru maxmemory-samples 3 appendfilename appendonly-6379.aof appendfsync everysec no-appendfsync-on-rewrite no auto-aof-rewrite-percentage 100 auto-aof-rewrite-min-size 64mb slowlog-log-slower-than 10000 slowlog-max-len 1024 vm-enabled no vm-swap-file /tmp/redis.swap vm-max-memory 0 vm-page-size 32 vm-pages 134217728 vm-max-threads 4 hash-max-zipmap-entries 512 hash-max-zipmap-value 64 list-max-ziplist-entries 512 list-max-ziplist-value 64 set-max-intset-entries 512 zset-max-ziplist-entries 128 zset-max-ziplist-value 64 activerehashing yes Redis-cli info: redis-cli info redis_version:2.4.16 redis_git_sha1:00000000 redis_git_dirty:0 arch_bits:64 multiplexing_api:epoll gcc_version:4.4.6 process_id:4174 uptime_in_seconds:79346 uptime_in_days:0 lru_clock:1064644 used_cpu_sys:13.08 used_cpu_user:19.81 used_cpu_sys_children:1.56 used_cpu_user_children:7.69 connected_clients:167 connected_slaves:0 client_longest_output_list:0 client_biggest_input_buf:0 blocked_clients:6 used_memory:15060312 used_memory_human:14.36M used_memory_rss:22061056 used_memory_peak:15265928 used_memory_peak_human:14.56M mem_fragmentation_ratio:1.46 mem_allocator:jemalloc-3.0.0 loading:0 aof_enabled:0 changes_since_last_save:166 bgsave_in_progress:0 last_save_time:1352823542 bgrewriteaof_in_progress:0 total_connections_received:286 total_commands_processed:507254 expired_keys:0 evicted_keys:0 keyspace_hits:1509 keyspace_misses:65167 pubsub_channels:0 pubsub_patterns:0 latest_fork_usec:690 vm_enabled:0 role:master db0:keys=6,expires=0 edit 1: add redis-cli info output

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  • Running an rsync sweep before initializing lsyncd for synchronizing instances on EC2

    - by chrisallenlane
    My company uses several EC2 servers that will scale up and down according to the load we're receiving on our sites at any given moment. For the sake of our discussion here, we're running four instances: master.ourdomain.com - the file syncing "hub" of the webservers www1/www2/www3.ourdomain.com - three webservers which turn on or off as dictated by load I'm using lsyncd to keep all of the webservers in sync, and for the most part, it's working quite well. We're using a two-way syncing scheme, such that each webserver syncs against master, and master syncs against each webserver. Thus, the webservers are kept in sync, even though they aren't syncing against each other directly. I'm having one problem that I'm having a hard time solving,though. It occurs under these circumstances: When changes are made on master (perhaps after we've pushed new code), while some of the redundant webservers are sleeping And then a sleeping webserver wakes-up to absorb load Under that circumstance, I would like the following to happen: First, the newly-awoken webserver should sync its file structure - one way - against master, to bring its web application code up-to-date. Then, and only then, should it begin pushing changes in its file structure back to master. Unfortunately, currently, when a sleeping server is started, when lsyncd starts up, it pushes changes back to master before updating its own codebase, thus overwriting new code with old. Thus, before lsyncd starts, I'd like to be able to synchronize the webservers code against master's, perhaps by running a simple one-way rsync against the two machines. We're running lsyncd v.2, and I've tried to make this happen by using the "bash" configuration options documented in the lsyncd manual. My configuration file looks like this: settings = { logfile = "/home/user/log/lsyncd/log.txt", statusFile = "/home/user/log/lsyncd/status.txt", maxProcesses = 2, nodaemon = false, } bash = { onStartup = "rsync [email protected]:/home/user/www /home/user/www" } sync{ default.rsyncssh, source="/home/user/www/", host="[email protected]", targetdir="/home/user/www/", rsyncOpts="-ltus", excludeFrom="/home/user/conf/lsyncd/exclude" } (I've obviously redacted that file somewhat to protect the identities of the guilty.) Simply put, though, this just isn't working. How else might I approach this problem? I was looking at the --delete-after option in man rsync, but I don't think that does what I'm looking for. Are there any suggestions about how I should approach this problem? Thanks for lending your time and expertise. Chris

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  • SQL Monitor’s data repository: Alerts

    - by Chris Lambrou
    In my previous post, I introduced the SQL Monitor data repository, and described how the monitored objects are stored in a hierarchy in the data schema, in a series of tables with a _Keys suffix. In this post I had planned to describe how the actual data for the monitored objects is stored in corresponding tables with _StableSamples and _UnstableSamples suffixes. However, I’m going to postpone that until my next post, as I’ve had a request from a SQL Monitor user to explain how alerts are stored. In the SQL Monitor data repository, alerts are stored in tables belonging to the alert schema, which contains the following five tables: alert.Alert alert.Alert_Cleared alert.Alert_Comment alert.Alert_Severity alert.Alert_Type In this post, I’m only going to cover the alert.Alert and alert.Alert_Type tables. I may cover the other three tables in a later post. The most important table in this schema is alert.Alert, as each row in this table corresponds to a single alert. So let’s have a look at it. SELECT TOP 100 AlertId, AlertType, TargetObject, [Read], SubType FROM alert.Alert ORDER BY AlertId DESC;  AlertIdAlertTypeTargetObjectReadSubType 165550397:Cluster,1,4:Name,s29:srp-mr03.testnet.red-gate.com,9:SqlServer,1,4:Name,s0:,10 265549387:Cluster,1,4:Name,s29:srp-mr03.testnet.red-gate.com,7:Machine,1,4:Name,s0:,10 365548187:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s15:FavouriteThings,00 465547157:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s15:FavouriteThings,00 565546147:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s15:FavouriteThings,00 665545187:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s14:SqlMonitorData,00 765544157:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s14:SqlMonitorData,00 865543147:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s14:SqlMonitorData,00 965542187:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s4:msdb,00 1065541147:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s4:msdb,00 11…     So what are we seeing here, then? Well, AlertId is an auto-incrementing identity column, so ORDER BY AlertId DESC ensures that we see the most recent alerts first. AlertType indicates the type of each alert, such as Job failed (6), Backup overdue (14) or Long-running query (12). The TargetObject column indicates which monitored object the alert is associated with. The Read column acts as a flag to indicate whether or not the alert has been read. And finally the SubType column is used in the case of a Custom metric (40) alert, to indicate which custom metric the alert pertains to. Okay, now lets look at some of those columns in more detail. The AlertType column is an easy one to start with, and it brings use nicely to the next table, data.Alert_Type. Let’s have a look at what’s in this table: SELECT AlertType, Event, Monitoring, Name, Description FROM alert.Alert_Type ORDER BY AlertType;  AlertTypeEventMonitoringNameDescription 1100Processor utilizationProcessor utilization (CPU) on a host machine stays above a threshold percentage for longer than a specified duration 2210SQL Server error log entryAn error is written to the SQL Server error log with a severity level above a specified value. 3310Cluster failoverThe active cluster node fails, causing the SQL Server instance to switch nodes. 4410DeadlockSQL deadlock occurs. 5500Processor under-utilizationProcessor utilization (CPU) on a host machine remains below a threshold percentage for longer than a specified duration 6610Job failedA job does not complete successfully (the job returns an error code). 7700Machine unreachableHost machine (Windows server) cannot be contacted on the network. 8800SQL Server instance unreachableThe SQL Server instance is not running or cannot be contacted on the network. 9900Disk spaceDisk space used on a logical disk drive is above a defined threshold for longer than a specified duration. 101000Physical memoryPhysical memory (RAM) used on the host machine stays above a threshold percentage for longer than a specified duration. 111100Blocked processSQL process is blocked for longer than a specified duration. 121200Long-running queryA SQL query runs for longer than a specified duration. 131400Backup overdueNo full backup exists, or the last full backup is older than a specified time. 141500Log backup overdueNo log backup exists, or the last log backup is older than a specified time. 151600Database unavailableDatabase changes from Online to any other state. 161700Page verificationTorn Page Detection or Page Checksum is not enabled for a database. 171800Integrity check overdueNo entry for an integrity check (DBCC DBINFO returns no date for dbi_dbccLastKnownGood field), or the last check is older than a specified time. 181900Fragmented indexesFragmentation level of one or more indexes is above a threshold percentage. 192400Job duration unusualThe duration of a SQL job duration deviates from its baseline duration by more than a threshold percentage. 202501Clock skewSystem clock time on the Base Monitor computer differs from the system clock time on a monitored SQL Server host machine by a specified number of seconds. 212700SQL Server Agent Service statusThe SQL Server Agent Service status matches the status specified. 222800SQL Server Reporting Service statusThe SQL Server Reporting Service status matches the status specified. 232900SQL Server Full Text Search Service statusThe SQL Server Full Text Search Service status matches the status specified. 243000SQL Server Analysis Service statusThe SQL Server Analysis Service status matches the status specified. 253100SQL Server Integration Service statusThe SQL Server Integration Service status matches the status specified. 263300SQL Server Browser Service statusThe SQL Server Browser Service status matches the status specified. 273400SQL Server VSS Writer Service statusThe SQL Server VSS Writer status matches the status specified. 283501Deadlock trace flag disabledThe monitored SQL Server’s trace flag cannot be enabled. 293600Monitoring stopped (host machine credentials)SQL Monitor cannot contact the host machine because authentication failed. 303700Monitoring stopped (SQL Server credentials)SQL Monitor cannot contact the SQL Server instance because authentication failed. 313800Monitoring error (host machine data collection)SQL Monitor cannot collect data from the host machine. 323900Monitoring error (SQL Server data collection)SQL Monitor cannot collect data from the SQL Server instance. 334000Custom metricThe custom metric value has passed an alert threshold. 344100Custom metric collection errorSQL Monitor cannot collect custom metric data from the target object. Basically, alert.Alert_Type is just a big reference table containing information about the 34 different alert types supported by SQL Monitor (note that the largest id is 41, not 34 – some alert types have been retired since SQL Monitor was first developed). The Name and Description columns are self evident, and I’m going to skip over the Event and Monitoring columns as they’re not very interesting. The AlertId column is the primary key, and is referenced by AlertId in the alert.Alert table. As such, we can rewrite our earlier query to join these two tables, in order to provide a more readable view of the alerts: SELECT TOP 100 AlertId, Name, TargetObject, [Read], SubType FROM alert.Alert a JOIN alert.Alert_Type at ON a.AlertType = at.AlertType ORDER BY AlertId DESC;  AlertIdNameTargetObjectReadSubType 165550Monitoring error (SQL Server data collection)7:Cluster,1,4:Name,s29:srp-mr03.testnet.red-gate.com,9:SqlServer,1,4:Name,s0:,00 265549Monitoring error (host machine data collection)7:Cluster,1,4:Name,s29:srp-mr03.testnet.red-gate.com,7:Machine,1,4:Name,s0:,00 365548Integrity check overdue7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s15:FavouriteThings,00 465547Log backup overdue7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s15:FavouriteThings,00 565546Backup overdue7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s15:FavouriteThings,00 665545Integrity check overdue7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s14:SqlMonitorData,00 765544Log backup overdue7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s14:SqlMonitorData,00 865543Backup overdue7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s14:SqlMonitorData,00 965542Integrity check overdue7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s4:msdb,00 1065541Backup overdue7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s4:msdb,00 Okay, the next column to discuss in the alert.Alert table is TargetObject. Oh boy, this one’s a bit tricky! The TargetObject of an alert is a serialized string representation of the position in the monitored object hierarchy of the object to which the alert pertains. The serialization format is somewhat convenient for parsing in the C# source code of SQL Monitor, and has some helpful characteristics, but it’s probably very awkward to manipulate in T-SQL. I could document the serialization format here, but it would be very dry reading, so perhaps it’s best to consider an example from the table above. Have a look at the alert with an AlertID of 65543. It’s a Backup overdue alert for the SqlMonitorData database running on the default instance of granger, my laptop. Each different alert type is associated with a specific type of monitored object in the object hierarchy (I described the hierarchy in my previous post). The Backup overdue alert is associated with databases, whose position in the object hierarchy is root → Cluster → SqlServer → Database. The TargetObject value identifies the target object by specifying the key properties at each level in the hierarchy, thus: Cluster: Name = "granger" SqlServer: Name = "" (an empty string, denoting the default instance) Database: Name = "SqlMonitorData" Well, look at the actual TargetObject value for this alert: "7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s14:SqlMonitorData,". It is indeed composed of three parts, one for each level in the hierarchy: Cluster: "7:Cluster,1,4:Name,s7:granger," SqlServer: "9:SqlServer,1,4:Name,s0:," Database: "8:Database,1,4:Name,s14:SqlMonitorData," Each part is handled in exactly the same way, so let’s concentrate on the first part, "7:Cluster,1,4:Name,s7:granger,". It comprises the following: "7:Cluster," – This identifies the level in the hierarchy. "1," – This indicates how many different key properties there are to uniquely identify a cluster (we saw in my last post that each cluster is identified by a single property, its Name). "4:Name,s14:SqlMonitorData," – This represents the Name property, and its corresponding value, SqlMonitorData. It’s split up like this: "4:Name," – Indicates the name of the key property. "s" – Indicates the type of the key property, in this case, it’s a string. "14:SqlMonitorData," – Indicates the value of the property. At this point, you might be wondering about the format of some of these strings. Why is the string "Cluster" stored as "7:Cluster,"? Well an encoding scheme is used, which consists of the following: "7" – This is the length of the string "Cluster" ":" – This is a delimiter between the length of the string and the actual string’s contents. "Cluster" – This is the string itself. 7 characters. "," – This is a final terminating character that indicates the end of the encoded string. You can see that "4:Name,", "8:Database," and "14:SqlMonitorData," also conform to the same encoding scheme. In the example above, the "s" character is used to indicate that the value of the Name property is a string. If you explore the TargetObject property of alerts in your own SQL Monitor data repository, you might find other characters used for other non-string key property values. The different value types you might possibly encounter are as follows: "I" – Denotes a bigint value. For example, "I65432,". "g" – Denotes a GUID value. For example, "g32116732-63ae-4ab5-bd34-7dfdfb084c18,". "d" – Denotes a datetime value. For example, "d634815384796832438,". The value is stored as a bigint, rather than a native SQL datetime value. I’ll describe how datetime values are handled in the SQL Monitor data repostory in a future post. I suggest you have a look at the alerts in your own SQL Monitor data repository for further examples, so you can see how the TargetObject values are composed for each of the different types of alert. Let me give one further example, though, that represents a Custom metric alert, as this will help in describing the final column of interest in the alert.Alert table, SubType. Let me show you the alert I’m interested in: SELECT AlertId, a.AlertType, Name, TargetObject, [Read], SubType FROM alert.Alert a JOIN alert.Alert_Type at ON a.AlertType = at.AlertType WHERE AlertId = 65769;  AlertIdAlertTypeNameTargetObjectReadSubType 16576940Custom metric7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s6:master,12:CustomMetric,1,8:MetricId,I2,02 An AlertType value of 40 corresponds to the Custom metric alert type. The Name taken from the alert.Alert_Type table is simply Custom metric, but this doesn’t tell us anything about the specific custom metric that this alert pertains to. That’s where the SubType value comes in. For custom metric alerts, this provides us with the Id of the specific custom alert definition that can be found in the settings.CustomAlertDefinitions table. I don’t really want to delve into custom alert definitions yet (maybe in a later post), but an extra join in the previous query shows us that this alert pertains to the CPU pressure (avg runnable task count) custom metric alert. SELECT AlertId, a.AlertType, at.Name, cad.Name AS CustomAlertName, TargetObject, [Read], SubType FROM alert.Alert a JOIN alert.Alert_Type at ON a.AlertType = at.AlertType JOIN settings.CustomAlertDefinitions cad ON a.SubType = cad.Id WHERE AlertId = 65769;  AlertIdAlertTypeNameCustomAlertNameTargetObjectReadSubType 16576940Custom metricCPU pressure (avg runnable task count)7:Cluster,1,4:Name,s7:granger,9:SqlServer,1,4:Name,s0:,8:Database,1,4:Name,s6:master,12:CustomMetric,1,8:MetricId,I2,02 The TargetObject value in this case breaks down like this: "7:Cluster,1,4:Name,s7:granger," – Cluster named "granger". "9:SqlServer,1,4:Name,s0:," – SqlServer named "" (the default instance). "8:Database,1,4:Name,s6:master," – Database named "master". "12:CustomMetric,1,8:MetricId,I2," – Custom metric with an Id of 2. Note that the hierarchy for a custom metric is slightly different compared to the earlier Backup overdue alert. It’s root → Cluster → SqlServer → Database → CustomMetric. Also notice that, unlike Cluster, SqlServer and Database, the key property for CustomMetric is called MetricId (not Name), and the value is a bigint (not a string). Finally, delving into the custom metric tables is beyond the scope of this post, but for the sake of avoiding any future confusion, I’d like to point out that whilst the SubType references a custom alert definition, the MetricID value embedded in the TargetObject value references a custom metric definition. Although in this case both the custom metric definition and custom alert definition share the same Id value of 2, this is not generally the case. Okay, that’s enough for now, not least because as I’m typing this, it’s almost 2am, I have to go to work tomorrow, and my alarm is set for 6am – eek! In my next post, I’ll either cover the remaining three tables in the alert schema, or I’ll delve into the way SQL Monitor stores its monitoring data, as I’d originally planned to cover in this post.

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  • Laissez les bon temps rouler! (Microsoft BI Conference 2010)

    - by smisner
    "Laissez les bons temps rouler" is a Cajun phrase that I heard frequently when I lived in New Orleans in the mid-1990s. It means "Let the good times roll!" and encapsulates a feeling of happy expectation. As I met with many of my peers and new acquaintances at the Microsoft BI Conference last week, this phrase kept running through my mind as people spoke about their plans in their respective businesses, the benefits and opportunities that the recent releases in the BI stack are providing, and their expectations about the future of the BI stack. Notwithstanding some jabs here and there to point out the platform is neither perfect now nor will be anytime soon (along with admissions that the competitors are also not perfect), and notwithstanding several missteps by the event organizers (which I don't care to enumerate), the overarching mood at the conference was positive. It was a refreshing change from the doom and gloom hovering over several conferences that I attended in 2009. Although many people expect economic hardships to continue over the coming year or so, everyone I know in the BI field is busier than ever and expects to stay busy for quite a while. Self-Service BI Self-service was definitely a theme of the BI conference. In the keynote, Ted Kummert opened with a look back to a fairy tale vision of self-service BI that he told in 2008. At that time, the fairy tale future was a time when "every end user was able to use BI technologies within their job in order to move forward more effectively" and transitioned to the present time in which SQL Server 2008 R2, Office 2010, and SharePoint 2010 are available to deliver managed self-service BI. This set of technologies is presumably poised to address the needs of the 80% of users that Kummert said do not use BI today. He proceeded to outline a series of activities that users ought to be able to do themselves--from simple changes to a report like formatting or an addtional data visualization to integration of an additional data source. The keynote then continued with a series of demonstrations of both current and future technology in support of self-service BI. Some highlights that interested me: PowerPivot, of course, is the flagship product for self-service BI in the Microsoft BI stack. In the TechEd keynote, which was open to the BI conference attendees, Amir Netz (twitter) impressed the audience by demonstrating interactivity with a workbook containing 100 million rows. He upped the ante at the BI keynote with his demonstration of a future-state PowerPivot workbook containing over 2 billion records. It's important to note that this volume of data is being processed by a server engine, and not in the PowerPivot client engine. (Yes, I think it's impressive, but none of my clients are typically wrangling with 2 billion records at a time. Maybe they're thinking too small. This ability to work quickly with large data sets has greater implications for BI solutions than for self-service BI, in my opinion.) Amir also demonstrated KPIs for the future PowerPivot, which appeared to be easier to implement than in any other Microsoft product that supports KPIs, apart from simple KPIs in SharePoint. (My initial reaction is that we have one more place to build KPIs. Great. It's confusing enough. I haven't seen how well those KPIs integrate with other BI tools, which will be important for adoption.) One more PowerPivot feature that Amir showed was a graphical display of the lineage for calculations. (This is hugely practical, especially if you build up calculations incrementally. You can more easily follow the logic from calculation to calculation. Furthermore, if you need to make a change to one calculation, you can assess the impact on other calculations.) Another product demonstration will be available within the next 30 days--Pivot for Reporting Services. If you haven't seen this technology yet, check it out at www.getpivot.com. (It definitely has a wow factor, but I'm skeptical about its practicality. However, I'm looking forward to trying it out with data that I understand.) Michael Tejedor (twitter) demonstrated a feature that I think is really interesting and not emphasized nearly enough--overshadowed by PowerPivot, no doubt. That feature is the Microsoft Business Intelligence Indexing Connector, which enables search of the content of Excel workbooks and Reporting Services reports. (This capability existed in MOSS 2007, but was more cumbersome to implement. The search results in SharePoint 2010 are not only cooler, but more useful by describing whether the content is found in a table or a chart, for example.) This may yet be the dawning of the age of self-service BI - a phrase I've heard repeated from time to time over the last decade - but I think BI professionals are likely to stay busy for a long while, and need not start looking for a new line of work. Kummert repeatedly referenced strategic BI solutions in contrast to self-service BI to emphasize that self-service BI is not a replacement for the services that BI professionals provide. After all, self-service BI does not appear magically on user desktops (or whatever device they want to use). A supporting infrastructure is necessary, and grows in complexity in proportion to the need to simplify BI for users. It's one thing to hear the party line touted by Microsoft employees at the BI keynote, but it's another to hear from the people who are responsible for implementing and supporting it within an organization. Rob Collie (blog | twitter), Kasper de Jonge (blog | twitter), Vidas Matelis (site | twitter), and I were invited to join Andrew Brust (blog | twitter) as he led a Birds of a Feather session at TechEd entitled "PowerPivot: Is It the BI Deal-Changer for Developers and IT Pros?" I would single out the prevailing concern in this session as the issue of control. On one side of this issue were those who were concerned that they would lose control once PowerPivot is implemented. On the other side were those who believed that data should be freely accessible to users in PowerPivot, and even acknowledgment that users would get the data they want even if it meant they would have to manually enter into a workbook to have it ready for analysis. For another viewpoint on how PowerPivot played out at the conference, see Rob Collie's observations. Collaborative BI I have been intrigued by the notion of collaborative BI for a very long time. Before I discovered BI, I was a Lotus Notes developer and later a manager of developers, working in a software company that enabled collaboration in the legal industry. Not only did I help create collaborative systems for our clients, I created a complete project management from the ground up to collaboratively manage our custom development work. In that case, collaboration involved my team, my client contacts, and me. I was also able to produce my own BI from that system as well, but didn't know that's what I was doing at the time. Only in recent years has SharePoint begun to catch up with the capabilities that I had with Lotus Notes more than a decade ago. Eventually, I had the opportunity at that job to formally investigate BI as another product offering for our software, and the rest - as they say - is history. I built my first data warehouse with Scott Cameron (who has also ventured into the authoring world by writing Analysis Services 2008 Step by Step and was at the BI Conference last week where I got to reminisce with him for a bit) and that began a career that I never imagined at the time. Fast forward to 2010, and I'm still lauding the virtues of collaborative BI, if only the tools will catch up to my vision! Thus, I was anxious to see what Donald Farmer (blog | twitter) and Rita Sallam of Gartner had to say on the subject in their session "Collaborative Decision Making." As I suspected, the tools aren't quite there yet, but the vendors are moving in the right direction. One thing I liked about this session was a non-Microsoft perspective of the state of the industry with regard to collaborative BI. In addition, this session included a better demonstration of SharePoint collaborative BI capabilities than appeared in the BI keynote. Check out the video in the link to the session to see the demonstration. One of the use cases that was demonstrated was linking from information to a person, because, as Donald put it, "People don't trust data, they trust people." The Microsoft BI Stack in General A question I hear all the time from students when I'm teaching is how to know what tools to use when there is overlap between products in the BI stack. I've never taken the time to codify my thoughts on the subject, but saw that my friend Dan Bulos provided good insight on this topic from a variety of perspectives in his session, "So Many BI Tools, So Little Time." I thought one of his best points was that ideally you should be able to design in your tool of choice, and then deploy to your tool of choice. Unfortunately, the ideal is yet to become real across the platform. The closest we come is with the RDL in Reporting Services which can be produced from two different tools (Report Builder or Business Intelligence Development Studio's Report Designer), manually, or by a third-party or custom application. I have touted the idea for years (and publicly said so about 5 years ago) that eventually more products would be RDL producers or consumers, but we aren't there yet. Maybe in another 5 years. Another interesting session that covered the BI stack against a backdrop of competitive products was delivered by Andrew Brust. Andrew did a marvelous job of consolidating a lot of information in a way that clearly communicated how various vendors' offerings compared to the Microsoft BI stack. He also made a particularly compelling argument about how the existence of an ecosystem around the Microsoft BI stack provided innovation and opportunities lacking for other vendors. Check out his presentation, "How Does the Microsoft BI Stack...Stack Up?" Expo Hall I had planned to spend more time in the Expo Hall to see who was doing new things with the BI stack, but didn't manage to get very far. Each time I set out on an exploratory mission, I got caught up in some fascinating conversations with one or more of my peers. I find interacting with people that I meet at conferences just as important as attending sessions to learn something new. There were a couple of items that really caught me eye, however, that I'll share here. Pragmatic Works. Whether you develop SSIS packages, build SSAS cubes, or author SSRS reports (or all of the above), you really must take a look at BI Documenter. Brian Knight (twitter) walked me through the key features, and I must say I was impressed. Once you've seen what this product can do, you won't want to document your BI projects any other way. You can download a free single-user database edition, or choose from more feature-rich standard or professional editions. Microsoft Press ebooks. I also stopped by the O'Reilly Media booth to meet some folks that one of my acquisitions editors at Microsoft Press recommended. In case you haven't heard, Microsoft Press has partnered with O'Reilly Media for distribution and publishing. Apart from my interest in learning more about O'Reilly Media as an author, an advertisement in their booth caught me eye which I think is a really great move. When you buy Microsoft Press ebooks through the O'Reilly web site, you can receive it in any (or all) of the following formats where possible: PDF, epub, .mobi for Kindle and .apk for Android. You also have lifetime DRM-free access to the ebooks. As someone who is an avid collector of books, I fnd myself running out of room for storage. In addition, I travel a lot, and it's hard to lug my reference library with me. Today's e-reader options make the move to digital books a more viable way to grow my library. Having a variety of formats means I am not limited to a single device, and lifetime access means I don't have to worry about keeping track of where I've stored my files. Because the e-books are DRM-free, I can copy and paste when I'm compiling notes, and I can print pages when necessary. That's a winning combination in my mind! Overall, I was pleased with the BI conference. There were many more sessions that I couldn't attend, either because the room was full when I got there or there were multiple sessions running concurrently that I wanted to see. Fortunately, many of the sessions are accessible for viewing online at http://www.msteched.com/2010/NorthAmerica along with the TechEd sessions. You can spot the BI sessions by the yellow skyline on the title slide of the presentation as shown below. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • CodePlex Daily Summary for Saturday, October 22, 2011

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Try out the Alpha of v5 today! If you're new to Umbraco and would like to get a low-down on our popular and easy-to-learn approach to content management, check out our intro video. What's Alpha 3?This is our third Alpha release. It's intended for developers looking to become familiar with the codebase & architecture, or for thos...Vkontakte WP: Vkontakte: source codeWay2Sms Applications for Android, Desktop/Laptop & Java enabled phones: Way2SMS Desktop App v2.0: 1. Fixed issue with sending messages due to changes to Way2Sms site 2. Updated the character limit to 160 from 140GART - Geo Augmented Reality Toolkit: 1.0.1: About Release 1.0.1 Release 1.0.1 is a service release that addresses several issues and improves performance. As always, check the Documentation tab for instructions on how to get started. If you don't have the Windows Phone SDK yet, grab it here. Breaking Change Please note: There is a breaking change in this release. 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It is only necessary to download the source code (from here) if you wish to modify or re-build the framework yourself. If you do wish to re-build the framework, consul the file HowToBuild.txt in the release. Documentation Please note that after ...myCollections: Version 1.5: New in this version : Added edit type for selected elements Added clean for selected elements Added Amazon Italia Added Amazon China Added TVDB Italia Added TVDB China Added Turkish language You can now manually add artist Added Order by Rating Improved Add by Media Improved Artist Detail Upgrade Sqlite engine View, Zoom, Grouping, Filter are now saved by category Added group by Artist Added CubeCover View BugFixingFacebook C# SDK: 5.3: This is a BETA release which adds new features and bug fixes to v5.2.1. removed dependency from Code Contracts enabled Task Parallel Support in .NET 4.0+ added support for early preview for .NET 4.5 added additional method overloads for .NET 4.5 to support IProgress<T> for upload progress added new CS-WinForms-AsyncAwait.sln sample demonstrating the use of async/await, upload progress report using IProgress<T> and cancellation support Query/QueryAsync methods uses graph api instead...IronPython: 2.7.1 RC: This is the first release candidate of IronPython 2.7.1. Like IronPython 54498, this release requires .NET 4 or Silverlight 4. This release will replace any existing IronPython installation. If there are no showstopping issues, this will be the only release candidate for 2.7.1, so please speak up if you run into any roadblocks. The highlights of 2.7.1 are: Updated the standard library to match CPython 2.7.2. Add the ast, csv, and unicodedata modules. Fixed several bugs. IronPython To...Rawr: Rawr 4.2.6: This is the Downloadable WPF version of Rawr!For web-based version see http://elitistjerks.com/rawr.php You can find the version notes at: http://rawr.codeplex.com/wikipage?title=VersionNotes Rawr AddonWe now have a Rawr Official Addon for in-game exporting and importing of character data hosted on Curse. The Addon does not perform calculations like Rawr, it simply shows your exported Rawr data in wow tooltips and lets you export your character to Rawr (including bag and bank items) like Char...Home Access Plus+: v7.5: Change Log: New Booking System (out of Beta) New Help Desk (out of Beta) New My Files (Developer Preview) Token now saved into Cookie so the system doesn't TIMEOUT as much File Changes: ~/bin/hap.ad.dll ~/bin/hap.web.dll ~/bin/hap.data.dll ~/bin/hap.web.configuration.dll ~/bookingsystem/admin/default.aspx ~/bookingsystem/default.aspx REMOVED ~/bookingsystem/bookingpopup.ascx REMOVED ~/bookingsystem/daylist.ascx REMOVED ~/bookingsystem/new.aspx ~/helpdesk/default.aspx ...Visual Micro - Arduino for Visual Studio: Arduino for Visual Studio 2008 and 2010: Arduino for Visual Studio 2010 has been extended to support Visual Studio 2008. The same functionality and configuration exists between the two versions. The 2010 addin runs .NET4 and the 2008 addin runs .NET3.5, both are installed using a single msi and both share the same configuration settings. The only known issue in 2008 is that the button and menu icons are missing. Please logon to the visual micro forum and let us know if things are working or not. Read more about this Visual Studio ...New Projects#foo Core: Core functionality extensions of .NET used by all HashFoo projects.#foo Nhib: #foo NHibernate extensions.Aagust G: Hello all ! Its a free JQuery Image Slider....ACP Log Analyzer: ACP Log Analyzer provides a quick and easy mechanism for generating a report on your ACP-based astronomical observing activities. Developed in Microsoft Visual Studio 2010 using C#, the .NET Framework version 4 and WPF.BlobShare Sample: TBDCompletedWorkflowCleanUp: This tool once executed on a list delete all completed workflow instancesCRM 2011 Visual Ribbon Editor: Visual Ribbon Editor is a tool for Microsoft Dynamics CRM 2011 that lets you edit CRM ribbons. This ribbon editor shows a preview of the CRM ribbon as you are editing it and allows you to add ribbon buttons and groups without needing to fully understand the ribbon XML schema.GearMerge: Organizes Movies and TV Series files from one Hard Drive to another. I created it for myself to update external drives with movies and TV shows from my collection.Generic Object Storage Helper for WinRT: ObjectStorageHelper<T> is a Generic class that simplifies storage of data in WinRT applications.Government Sanctioned Espionage RPG: Government Sanctioned is a modern SRD-like espionage game server. Visit http://wiki.government-sanctioned.us:8040 for game design and play information or homepage http://www.government-sanctioned.us Government Sanctioned is an online, text-based espionage RPG (similar to a MUD/MOO) that takes place against the backdrop of a highly-secretive U.S. Government agency whose stated goals don't always match the dirty work the agents tend to find themselves in. - over 15 starting profession...GridLibre para Visual FoxPro: GridLibre Para Visual FoxPro: esta herramienta ayudara a los usuarios y programadores en los manejos de los datos, como Filtrar, multiseleccion y el autoformato a las columnas como la asignacion del controlsource.HTML5 Video Web Part for SharePoint 2010: A web part for SharePoint 2010 that enable users playing video into the page using the Ribbon bar.Jogo do Galo: JOGO DO GALO REGRAS •O tabuleiro é a matriz de três linhas em três colunas. •Dois jogadores escolhem três peças cada um. •Os jogadores jogam alternadamente, uma peça de cada vez, num espaço que esteja vazio. •O objectivo é conseguir três peças iguais em linha, quer horizontal, vKarol sie uczy silverlajta: on sie naprawde tego uczy!Manejo de tags - PHP sobre apache: Hago uso de la libreria Microsoft Tag PHP Library para que pueda funcionar la aplicación sobre Apache finalmente puede crear tag de micrsosoft desde el formulario creado. Modem based SMS Gateway: It is an easy to use modem based SMS server that provide easier solutions for SMS marketing or SMS based services. It is highly programmable and the easy to use API interface makes SMS integration very easy. Embedded SMS processor provides customized solution to many of your needs even without building any custom software.Mund Publishing Feture: Mund Publishing FeatureMyTFSTest: TestNHS HL7 CDA Document Developer: A project to demonstrate how templated HL7 CDA documents can be created by using a common API. The API is designed to be used in .NET applications. A number of examples are provided using C#OpenShell: OpenShell is an open source implementation of the Windows PowerShell engine. It is to make integrating PowerShell into standalone console programs simple.Powershell Script to Copy Lists in a Site Collection in MOSS 2007 and SPS 2010: Hi, This is a powershell script file that copies a list within the same site collection. This works in Sharepoint 2007 and Sharepoint 2010 as well. THis will flash the messages before taking the input values. This will in this way provide the clear ideas about the values to beSharePoint Desktop: SharePoint Desktop is a explorer-like webpart that makes it possible to drag and drop items (documents and folders), copy and paste items and explore all SharePoint document libraries in 1 place.SQL floating point compare function: Comparison of floating point values in SQL Server not always gives the expected result. With this function, comparison is only done on the first 15 significant digits. Since SQL Server only garantees a precision of 15 digits for float datatypes, this is expected to be secure.Stock Analyzer: It is a stock management software. It's main job is to store market realtime data on a database to be able to analyse it latter and create automatic systems that operate directly on the stock exchange market. It will have different modules to do this task: - Realtime data capture. - Realtime data analysis - Historic analysis. - Order execution. - Strategy test. - Strategy execution. It's developed in C# and with WPF.VB_Skype: VB_Skype utilizza la libreria Skype4COM per integrare i servizi Skype con un'applicazione Visual Basic (Windows Forms). L'applicazione comprende un progetto di controllo personalizzato che costituisce il "wrapper" verso la libreria Skype4COM e un progetto con una demo di utilizzo. Progetto che dovrebbe essere utilizzato nella mia sessione, come uno degli speaker della conferenza "WPC 2011" che si terrà ad Assago (MI) nei giorni 22-23-24 Novembre 2011. La mia sessione è in agenda per il 24...Word Template Generator: Custom Template Generator for Microsoft Word, developed in C#?????OA??: ?????OA??

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  • CodePlex Daily Summary for Wednesday, March 07, 2012

    CodePlex Daily Summary for Wednesday, March 07, 2012Popular ReleasesStackBuilder: StackBuilder 1.0.5.0: + Added Collada/WebGL export to show 3D animation of pallet solutions...Delta Engine: Delta Engine Beta Preview v0.9.4: v0.9.4 is the release for February 2012, but it was delayed till 2012-03-07 until content generation worked much better for v0.9.4. The main improvements were done on the server side (content generation and improved build support for iOS and Android). v0.9.4 is also the first version everyone can use to deploy their application onto all supported platforms, see Marketplace Licensing for details: http://deltaengine.net/Marketplace Documentation for this version can be found at: http://help.de...PDFsharp - A .NET library for processing PDF: PDFsharp and MigraDoc Foundation 1.32: PDFsharp and MigraDoc Foundation 1.32 is a stable version that fixes a few bugs that were found with version 1.31. Version 1.32 includes solutions for Visual Studio 2010 only (but it should be possible to add the project files to existing solutions for VS 2005 or VS 2008). Users of VS 2005 or VS 2008 can still download version 1.31 with the solutions for those versions that allow them to easily try the samples that are included. While it may create smaller PDF files than version 1.30 because...Terminals: Version 2.0 - Release: Changes since version 1.9a:New art works New usability in Organize favorites window Improved usability of imports/exports and scans Large number of fixes Improvements in single instance mode Comparing November beta 4, this corrects: New application icons Doesn't show Logon error codes Fixed command line arguments exception for single instance mode Fixed detaching of tabs improved usability in detached window Fixed option settings for Capture manager Fixed system tray noti...MFCMAPI: March 2012 Release: Build: 15.0.0.1032 Full release notes at SGriffin's blog. If you just want to run the MFCMAPI or MrMAPI, get the executables. If you want to debug them, get the symbol files and the source. The 64 bit builds will only work on a machine with Outlook 2010 64 bit installed. All other machines should use the 32 bit builds, regardless of the operating system. Facebook BadgeSimple Injector: Simple Injector v1.4.1: This release adds two small improvements to the SimpleInjector.Extensions.dll. No changes have been made to the core library. New features and improvements in this release for the SimpleInjector.Extensions.dll The RegisterManyForOpenGeneric extension methods now accept non-generic decorator, as long as they implement the given open generic service type. GetTypesToRegister methods added to the OpenGenericBatchRegistrationExtensions class which allows to customize the behavior. Note that the...CommonLibrary: Code: CodePowerGUI Visual Studio Extension: PowerGUI VSX 1.5.2: Added support for PowerGUI 3.2.VidCoder: 1.3.1: Updated HandBrake core to 0.9.6 release (svn 4472). Removed erroneous "None" container choice. Change some logic and help text to stop assuming you have to pick the VIDEO_TS folder for a DVD scan. This should make previewing DVD titles on the Queue Multiple Titles window possible when you've picked the root DVD directory.ExtAspNet: ExtAspNet v3.1.0: ExtAspNet - ?? ExtJS ??? ASP.NET 2.0 ???,????? AJAX ?????????? ExtAspNet ????? ExtJS ??? ASP.NET 2.0 ???,????? AJAX ??????????。 ExtAspNet ??????? JavaScript,?? CSS,?? UpdatePanel,?? ViewState,?? WebServices ???????。 ??????: IE 7.0, Firefox 3.6, Chrome 3.0, Opera 10.5, Safari 3.0+ ????:Apache License 2.0 (Apache) ??:http://extasp.net/ ??:http://bbs.extasp.net/ ??:http://extaspnet.codeplex.com/ ??:http://sanshi.cnblogs.com/ ????: +2012-03-04 v3.1.0 -??Hidden???????(〓?〓)。 -?PageManager??...AcDown????? - Anime&Comic Downloader: AcDown????? v3.9.1: ?? ●AcDown??????????、??、??????,????1M,????,????,?????????????????????????。???????????Acfun、????(Bilibili)、??、??、YouTube、??、???、??????、SF????、????????????。??????AcPlay?????,??????、????????????????。 ● AcDown???????????????????????????,???,???????????????????。 ● AcDown???????C#??,????.NET Framework 2.0??。?????"Acfun?????"。 ????32??64? Windows XP/Vista/7/8 ????????????? ??:????????Windows XP???,?????????.NET Framework 2.0???(x86),?????"?????????"??? ??????????????,??????????: ??"AcDo...Windows Phone Commands for VS2010: Version 1.0: Initial Release Version 1.0 Connect from device or emulator (Monitors the connection) Show Device information (Plataform, build , version, avaliable memory, total memory, architeture Manager installed applications (Launch, uninstall and explorer isolate storage files) Manager core applications (Launch blocked applications from emulator (Office, Calculator, alarm, calendar , etc) Manager blocked settings from emulator (Airplane Mode, Celullar Network, Wifi, etc) Deploy and update ap...DNN Metro7 style Skin package: Metro7 style Skin for DotNetNuke 06.01.00: Changes on Version 06.01.00 Fixed issue on GraySmallTitle container, that breaks the layout Fixed issue on Blue Metro7 Skin where the Search, Login, Register, Date is missing Fixed issue with the Version numbers on the target file Fixed issue where the jQuery and jQuery-UI files not deleted on upgrade from Version 01.00.00 Added a internal page where the Image Slider would be replaces with a BannerPaneMedia Companion: MC 3.433b Release: General More GUI tweaks (mostly imperceptible!) Updates for mc_com.exe TV The 'Watched' button has been re-instigated Added TV Menu sub-option to search ALL for new Episodes (includes locked shows) Movies Added 'Source' field (eg DVD, Bluray, HDTV), customisable in Advanced Preferences (try it out, let us know how it works!) Added HTML <<format>> tag with optional parameters for video container, source, and resolution (updated HTML tags to be added to Documentation shortly) Known Issu...Picturethrill: Version 2.3.2.0: Release includes Self-Update feature for Picturethrill. What that means for users is that they are always guaranteed to have a fresh copy of Picturethrill on their computers with all latest fixes. When Picturethrill adds a new website to get pictures from, you will get it too!Simple MVVM Toolkit for Silverlight, WPF and Windows Phone: Simple MVVM Toolkit v3.0.0.0: Added support for Silverlight 5.0 and Windows Phone 7.1. Upgraded project templates and samples. Upgraded installer. There are some new prerequisites required for this version, namely Silverlight 5 Tools, Expression Blend Preview for Silverlight 5 (until the SDK is released), Windows Phone 7.1 SDK. Because it is in the experimental band, I have also removed the dependency on the Silverlight Testing Framework. You can use it if you wish, but the Ria Services project template no longer uses ...CODE Framework: 4.0.20301: The latest version adds a number of new features to the WPF system (such as stylable and testable messagebox support) as well as various new features throughout the system (especially in the Utilities namespace).MyRouter (Virtual WiFi Router): MyRouter 1.0.2 (Beta): A friendlier User Interface. A logger file to catch exceptions so you may send it to use to improve and fix any bugs that may occur. A feedback form because we always love hearing what you guy's think of MyRouter. Check for update menu item for you to stay up to date will the latest changes. Facebook fan page so you may spread the word and share MyRouter with friends and family And Many other exciting features were sure your going to love!WPF Sound Visualization Library: WPF SVL 0.3 (Source, Binaries, Examples, Help): Version 0.3 of WPFSVL. This includes three new controls: an equalizer, a digital clock, and a time editor.Orchard Project: Orchard 1.4: Please read our release notes for Orchard 1.4: http://docs.orchardproject.net/Documentation/Orchard-1-4-Release-NotesNew Projects1-2-3 Music Store Downloads Server: The 1-2-3 Music Store Downloads server is a WCF-powered web service allowing owners of the now defunct Easybe 1-2-3 music store to access downloads for their installation of the 1-2-3 music store via a web service.Bootstrap for Orchard: Bootstrap Framework for Orchard. Provides a dynamic build of the Bootstrap CSS framework allowing developers of modules and themes to dynamically add css (in less of course), variables, mixins, and settings. (includes the Orchard dotless module)Calculating With Workflow: Basic example of using the Workflow Foundation 4.CRM JS Helper for REST Endpoint: CRM JS Helper for REST EndpointDev3Lib: Dev3Lib is an opensource library. It tries to ease your daily business coding. You can find quite a few handy functions, class to facilitate your coding experiences. Have a fun in this library.Emotiv Engine Client: Provides an event-driven .NET framework wrapper around the managed Emotiv EPOC neuroheadset API.Ewk: All kinds of things.GeoTransformer: GeoTransformer focuses on making it easier for geocachers to process GPX files and publish them on their GPS devices.Glioma Visualizer 2: This C#.NET application does space-time analytical simulations for glioma modeling.Government of Canada Usability Web Experience Toolkit: This toolkit addresses the Governement of Canada usability for CLF. It is based on SharePoint 2010 Server and provides templates for a publishing site with variations enabled. This toolkit includes: 1. Master Pages 2. Page Layouts 3. Custom User Controls 4. Source CodeHappy Frog @ WinPhone: It is just another Angry-Birds-like game using Farseer physics engine and XNA framework. This project has didn't finish yet, but it is already stopped. Our developers had moved to another project base on this one, whatever, we'd like to public the code, as what we thought at begin —— this project is open source, under LGPL license 2.1.HyperVBackup: HyperVBackup is an open source tool to backup Hyper-V virtual machines, including support for Cluster Shared Storage (CSV).iBIOFind 3: This is a console based C#.NET application for experimental research work in informational retrieval for medical research.JV.MVVM: Jv.mvvm intents to bring the mvvm pattern to winform projects. This project provide a windows form extender control that allows to provide more rich binding information per control. The control interpret the bindings and manages them properly. It is developed in C#, and uses other projects like TinyPG, and Emmiter.jWeaving: Javascript PackageMicro APIs: Small APIs for .NETModel Maker 3: A C#.NET application for time series analysis.Neural Scribe 2: This C#.NET application classification of EEG signals.Object To Html Mapping (OHM) jQuery Plugin: Object To HTML Mapping(OHM) Is a jQuery Plugin that enables the ability to quickly transfer javascript object (or JSON) into your HTML and from the HTML revert back to object after user changes, easy use with ASP.NET . see http://www.lotofcode.blogspot.comRandomSamples: All my random tests and samplesRelate2spot: A C# and WPF application that finds relationships between entities using Latent Semantic Analysis in a large collection of texts.school15py: A Website base on Flask.Secure SQL Server: TBDSharePoint 2010 - Add Documents and List Items to Quick Deploy from ECB Dropdown: Adds functionality to the SharePoint 2010 graphical interface to allow end-users to add document library and list items to a Quick Deploy content deployment job. I copied http://quickdeploydoc.codeplex.com/ and made it 2010 compatible and for any item or document.SharePoint 2010 HTML5 MasterPage Templates: This project is the modification of the SharePoint 2010 v4.master template to support the HTML5 features in advanced browsers. It will provide a WSP package of the solutions with source to allow modification and deployment of a customized masterpage supporting HTML5.Sharepoint 2010 Workflow History & Task Custom SPField Column: This project was inspired by Marc D Anderson while attending Office365 Saturday event in Redmond, WA on February 25, 2012. While giving his presentation he mentioned that he created a solution to show tasks for a workflow via a jQuery dialog. Although I liked his idea, I hated that his solution was tailored for one client only, and could not be easily applied to any out of the box SPList. This is how this project came to be and I hope you can find it useful.SharePoint Content Database Size Monitor: Monitor and track the size of your SharePoint content databases and log files directly from Central AdministrationSNSpirit: A sns clientSoGames : jeux multi-écrans: SoGames : codes source des jeux mutli-écrans présentés aux Techdays 2012 Avec la palette des technologies et outils proposée par Microsoft, il est assez simple de réaliser des applications originales et de bonne qualité. Pour autant, rien n'est magique et quelques concepts nécessitent de se retrousser un peu les manches. Pour mieux les saisir, vous trouverez ici les codes source de nos jeux collaboratifs : - SoSlam : Le premier joueur doit lancer un écureuil dans les airs à l'aide de s...SPAC (SharePoint Auto Coder): SPAC is a code generation tool which developers can easily generate custom code to be used in custom SharePoint development projects. SPAC can generate code for a given language of choice based on a predefined code template. Developers can choose to define the code template and then with few clicks SPAC will generate the code based on the defined template.Sushi Library: ASP.Net MVC Helpers Library using BootStrap from TwitterSystemOfVote: ?????39?????,????2?: 1.??????,?????????,???????????????????; 2.?????????????????。test140880: testingTheatre: ??????Time Maestro 2: This is a C#.NET application for times series modeling and forecasting in the cloud.USGS DEM File Reader: USGS DEM file readerVoluntariado mobile (windows phone): Se trata de desarrollar una aplicación nativa para windows phone que ofrezca al usuario una oferta de oportunidades de voluntariado geolocalizadas en las que poder participarWCF Format Extensions for CSV, TXT: This project add support for Legacy formats like CSV, TXT (CSV Export) to the data service output and allow $format=txt query. By default WCF Data Services support Atom and JSON responses however legacy systems do not understand ATOM or JSON but they understand CSV, TXT formats. This project is intended to develop and TXT (CSV) for WCF Data services so that it can be used with legacy application.

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  • Understanding the value of Customer Experience & Loyalty for the Telecommunications Industry

    - by raul.goycoolea
    Worried by economic woes and market forces, especially in mature markets, communications service providers (CSPs) increasingly focus on improving customer experience. In fact, it seems difficult to find a major message by a C-level executive in the developed world that does not include something on "meeting and exceeding customers' needs". Frequently in customer satisfaction studies by prominent firms, CSPs fall short of the leadership demonstrated by other industries that take customer-centric approaches to their bottom-line strategies. Consider the following:Despite the continued impact of global economic crisis, in July 2010, Apple Computer posted record revenue and net quarterly profit. Those who attribute the results primarily to the iPhone 4 launch should note that Apple also shipped around 30% more Macintosh computers than the same period the previous year. Even sales of the iPod line increased by 8% in a highly commoditized, shrinking media player market. Finally, Apple began selling iPads during the quarter, with total sales of more than 3 million units. What does Apple have that the others lack? Well, some great products (and services) to be sure, but it also excels at customer service and support, marketing, and distribution, and has one of the strongest brands globally. Its products are useful, simple to use, easy to acquire and augment, high quality, and considered very cool. They also evoke such an emotional response from many of Apple's customers, which they turn up their noses at competitive products.In other words, Apple appears to have mastered virtually every aspect of customer experience and the resultant loyalty of its customer base - even in difficult financial times. Through that unwavering customer focus, Apple continues to drive its revenues and profits to new heights. Other customer loyalty leaders like Wal-Mart, Google, Toyota and Honda are also doing well by focusing on customer experience as an essential driver of profitability. Service providers should note this performance and ask themselves how they might leverage the same principles to increase their own profitability. After all, that is what customer experience and loyalty are all about: profitability.To successfully manage all the critical touch points of customer experience, CSPs must shun the one-size-fits-all approach. They can no longer afford to view customer service fundamentally as an act of altruism - which mentality dates back to the industry's civil service days, when CSPs were typically government organizations that were critical to economic development and public safety.As regulators and public officials have pushed, and continue to push, service providers to new heights of reliability - using incentives and punishments - most CSPs already have some of the fundamental building blocks of customer service in place. Yet despite that history and experience, service providers still lag other industries in providing what is seen as good customer service.As we observed in the TMF's 2009 Insights Research report, Customer Experience Management: Driving Loyalty & Profitability there has been resurgence in interest by CSPs. More and more of them have stated ambitions to catch up other industries, and they are realizing that good customer service is a powerful strategy for increasing business performance and profitability, not an act of good will.CSPs are recognizing the connection between customer experience and profitability, as demonstrated in many studies. For example, according to research by Bain & Company, a 5 percent improvement in customer retention rates can yield as much as a 75 percent increase in profits for companies across a range of industries.After decades of customer experience strategy formulation, Bain partner and business author, Frederick Reichheld, considers "would you recommend us to a friend?" as the ultimate question for a customer. How many times have you or your friends recommended an iPod, iPhone or a Mac? What do your children recommend to their peers? Their peers to them?There are certain steps service providers have to take to create more personalized relationships with their customers, as well as reduce churn and increase profitability, all while becoming leaner and more agile. First, they have to define customer experience, we define it as the result of the sum of observations, perceptions, thoughts and feelings arising from interactions and relationships between customers and their service provider(s). Virtually every customer touch point - whether directly or indirectly linked to service providers and their partners - contributes to customer perception, satisfaction, loyalty, and ultimately profitability. Gaining leadership in customer experience and satisfaction will not be a simple task, as it is affected by virtually every customer-facing aspect of the service provider, and in turn impacts the service provider deeply - especially on the all-important bottom line. The scope of issues affecting customer experience is complex and dynamic.With new services, devices and applications extending the basis of customer experience to domains beyond the direct control of the service provider, it is likely to increase in complexity and dynamism.Customer loyalty = increased profitsAs stated earlier, customer experience programs are not fundamentally altruistic exercises, but a strategic means of improving competitiveness and profitability in the short and long term. Loyalty is essential to deriving long term profits from customers.Some of the earliest loyalty programs date back to the 1930s, when packaged goods companies offered embedded coupons for rewards to buyers, and eventually retail chains began offering reward programs to frequent shoppers. These programs continued for decades but were leapfrogged in the 1980s by more aggressive programs from the airlines.This movement was led by American Airlines, which launched the first full-scale loyalty marketing program of the modern era with the AAdvantage frequent flyer scheme. It was the first to reward frequent fliers with notional air miles that could be accumulated and later redeemed for free travel. Figure 1: Opportunities example of Customer loyalty driven profitOther airlines and travel providers were quick to grasp the incredible value of providing customers with an incentive to use their company exclusively. Within a few years, dozens of travel industry companies launched similar initiatives and now loyalty programs are achieving near-ubiquity in many service industries, especially those in which it is difficult to differentiate offerings by product attributes.The belief is that increased profitability will result from customer retention efforts because:•    The cost of acquisition occurs only at the beginning of a relationship: the longer the relationship, the lower the amortized cost;•    Account maintenance costs decline as a percentage of total costs, or as a percentage of revenue, over the lifetime of the relationship;•    Long term customers tend to be less inclined to switch and less price sensitive which can result in stable unit sales volume and increases in dollar-sales volume;•    Long term customers may initiate word-of-mouth promotions and referrals, which cost the company nothing and arguably are the most effective form of advertising;•    Long-term customers are more likely to buy ancillary products and higher margin supplemental products;•    Long term customers tend to be satisfied with their relationship with the company and are less likely to switch to competitors, making market entry or competitors gaining market share difficult;•    Regular customers tend to be less expensive to service, as they are familiar with the processes involved, require less 'education', and are consistent in their order placement;•    Increased customer retention and loyalty makes the employees' jobs easier and more satisfying. In turn, happy employees feed back into higher customer satisfaction in a virtuous circle. Figure 2: The virtuous circle of customer loyaltyFigure 2 represents a high-level example of a virtuous cycle driven by customer satisfaction and loyalty, depicting how superiority in product and service offerings, as well as strong customer support by competent employees, lead to higher sales and ultimately profitability. As stated above, this is not a new concept, but succeeding with it is difficult. It has eluded many a company driven to achieve profitability goals. Of course, for this circle to be virtuous, the customer relationship(s) must be profitable.Trying to maintain the loyalty of unprofitable customers is not a viable business strategy. It is, therefore, important that marketers can assess the profitability of each customer (or customer segment), and either improve or terminate relationships that are not profitable. This means each customer's 'relationship costs' must be understood and compared to their 'relationship revenue'. Customer lifetime value (CLV) is the most commonly used metric here, as it is generally accepted as a representation of exactly how much each customer is worth in monetary terms, and therefore a determinant of exactly how much a service provider should be willing to spend to acquire or retain that customer.CLV models make several simplifying assumptions and often involve the following inputs:•    Churn rate represents the percentage of customers who end their relationship with a company in a given period;•    Retention rate is calculated by subtracting the churn rate percentage from 100;•    Period/horizon equates to the units of time into which a customer relationship can be divided for analysis. A year is the most commonly used period for this purpose. Customer lifetime value is a multi-period calculation, often projecting three to seven years into the future. In practice, analysis beyond this point is viewed as too speculative to be reliable. The model horizon is the number of periods used in the calculation;•    Periodic revenue is the amount of revenue collected from a customer in a given period (though this is often extended across multiple periods into the future to understand lifetime value), such as usage revenue, revenues anticipated from cross and upselling, and often some weighting for referrals by a loyal customer to others; •    Retention cost describes the amount of money the service provider must spend, in a given period, to retain an existing customer. Again, this is often forecast across multiple periods. Retention costs include customer support, billing, promotional incentives and so on;•    Discount rate means the cost of capital used to discount future revenue from a customer. Discounting is an advanced method used in more sophisticated CLV calculations;•    Profit margin is the projected profit as a percentage of revenue for the period. This may be reflected as a percentage of gross or net profit. Again, this is generally projected across the model horizon to understand lifetime value.A strong focus on managing these inputs can help service providers realize stronger customer relationships and profits, but there are some obstacles to overcome in achieving accurate calculations of CLV, such as the complexity of allocating costs across the customer base. There are many costs that serve all customers which must be properly allocated across the base, and often a simple proportional allocation across the whole base or a segment may not accurately reflect the true cost of serving that customer;  This is made worse by the fragmentation of customer information, which is likely to be across a variety of product or operations groups, and may be difficult to aggregate due to different representations.In addition, there is the complexity of account relationships and structures to take into consideration. Complex account structures may not be understood or properly represented. For example, a profitable customer may have a separate account for a second home or another family member, which may appear to be unprofitable. If the service provider cannot relate the two accounts, CLV is not properly represented and any resultant cancellation of the apparently unprofitable account may result in the customer churning from the profitable one.In summary, if service providers are to realize strong customer relationships and their attendant profits, there must be a very strong focus on data management. This needs to be coupled with analytics that help business managers and those who work in customer-facing functions offer highly personalized solutions to customers, while maintaining profitability for the service provider. It's clear that acquiring new customers is expensive. Advertising costs, campaign management expenses, promotional service pricing and discounting, and equipment subsidies make a serious dent in a new customer's profitability. That is especially true given the rising subsidies for Smartphone users, which service providers hope will result in greater profits from profits from data services profitability in future.  The situation is made worse by falling prices and greater competition in mature markets.Customer acquisition through industry consolidation isn't cheap either. A North American service provider spent about $2,000 per subscriber in its acquisition of a smaller company earlier this year. While this has allowed it to leapfrog to become the largest mobile service provider in the country, it required a total investment of more than $28 billion (including assumption of the acquiree's debt).While many operating cost synergies clearly made this deal more attractive to the acquiring company, this is certainly an expensive way to acquire customers: the cost per subscriber in this case is not out of line with the prices others have paid for acquisitions.While growth by acquisition certainly increases overall revenues, it often creates tremendous challenges for profitability. Organic growth through increased customer loyalty and retention is a more effective driver of profit, as well as a stronger predictor of future profitability. Service providers, especially those in mature markets, are increasingly recognizing this and taking steps toward a creating a more personalized, flexible and satisfying experience for their customers.In summary, the clearest path to profitability for companies in virtually all industries is through customer retention and maximization of lifetime value. Service providers would do well to recognize this and focus attention on profitable customer relationships.

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  • CodePlex Daily Summary for Wednesday, January 05, 2011

    CodePlex Daily Summary for Wednesday, January 05, 2011Popular ReleasesBloodSim: BloodSim - 1.3.2.0: - Simulation Log is now automatically disabled and hidden when running 10 or more iterations - Hit and Expertise are now entered by Rating, and include option for a Racial Expertise bonus - Added option for boss to use a periodic magic ability (Dragon Breath) - Added option for boss to periodically Enrage, gaining a Damage/Attack Speed buffTemporary Data Storage Folder: Temporary Data Storage Folder 0.3 Stable: With lots of features and bug fixes we are releasing stable 0.3 version. Just download it and check it out. Added Features: 1. Rename TDS Folder with a name of your choice 2. Control what to do on program termination 3. Move TDS Folder to a new locationASP.NET MVC CMS ( Using CommonLibrary.NET ): CommonLibrary.NET CMS 0.9.5 Alpha: CommonLibrary CMSA simple yet powerful CMS system in ASP.NET MVC 2 using C# 4.0. ActiveRecord based components for Blogs, Widgets, Pages, Parts, Events, Feedback, BlogRolls, Links Includes several widgets ( tag cloud, archives, recent, user cloud, links twitter, blog roll and more ) Built using the http://commonlibrarynet.codeplex.com framework. ( Uses TDD, DDD, Models/Entities, Code Generation ) Can run w/ In-Memory Repositories or Sql Server Database See Documentation tab for Ins...AllNewsManager.NET: AllNewsManager.NET 1.2.1: AllNewsManager.NET 1.2.1 It is a minor update from version 1.2Mini Memory Dump Diagnosis using Asp.Net: MiniDump HealthMonitor: Enable developers to generate mini memory dumps in case of unhandled exceptions or for specific exception scenarios without using any external tools , only using Asp.Net 2.0 and above. Many times in production , QA Servers the issues require post-mortem or low-level system debugging efforts. This Memory dump generator will help in those scenarios.EnhSim: EnhSim 2.2.9 BETA: 2.2.9 BETAThis release supports WoW patch 4.03a at level 85 To use this release, you must have the Microsoft Visual C++ 2010 Redistributable Package installed. This can be downloaded from http://www.microsoft.com/downloads/en/details.aspx?FamilyID=A7B7A05E-6DE6-4D3A-A423-37BF0912DB84 To use the GUI you must have the .NET 4.0 Framework installed. This can be downloaded from http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9cfb2d51-5ff4-4491-b0e5-b386f32c0992 - Added in the Gobl...xUnit.net - Unit Testing for .NET: xUnit.net 1.7 Beta: xUnit.net release 1.7 betaBuild #1533 Important notes for Resharper users: Resharper support has been moved to the xUnit.net Contrib project. Important note for TestDriven.net users: If you are having issues running xUnit.net tests in TestDriven.net, especially on 64-bit Windows, we strongly recommend you upgrade to TD.NET version 3.0 or later. This release adds the following new features: Added support for ASP.NET MVC 3 Added Assert.Equal(double expected, double actual, int precision)...Json.NET: Json.NET 4.0 Release 1: New feature - Added Windows Phone 7 project New feature - Added dynamic support to LINQ to JSON New feature - Added dynamic support to serializer New feature - Added INotifyCollectionChanged to JContainer in .NET 4 build New feature - Added ReadAsDateTimeOffset to JsonReader New feature - Added ReadAsDecimal to JsonReader New feature - Added covariance to IJEnumerable type parameter New feature - Added XmlSerializer style Specified property support New feature - Added ...StyleCop for ReSharper: StyleCop for ReSharper 5.1.14977.000: Prerequisites: ============== o Visual Studio 2008 / Visual Studio 2010 o ReSharper 5.1.1753.4 o StyleCop 4.4.1.2 Preview This release adds no new features, has bug fixes around performance and unhandled errors reported on YouTrack.DbDocument: DbDoc Initial Version: DbDoc Initial versionASP .NET MVC CMS (Content Management System): Atomic CMS 2.1.2: Atomic CMS 2.1.2 release notes Atomic CMS installation guide Kind Of Magic MSBuild Task: Beta 4: Update to keep up with latest bug fixes. To those who don't like Magic/NoMagic attributes, you may change these names in KindOfMagic.targets file: Change this line: <MagicTask Assembly="@(IntermediateAssembly)" References="@(ReferencePath)"/> to something like this: <MagicTask Assembly="@(IntermediateAssembly)" References="@(ReferencePath)" MagicAttribute="MyMagicAttribute" NoMagicAttribute="MyNoMagicAttribute"/>N2 CMS: 2.1: N2 is a lightweight CMS framework for ASP.NET. It helps you build great web sites that anyone can update. Major Changes Support for auto-implemented properties ({get;set;}, based on contribution by And Poulsen) All-round improvements and bugfixes File manager improvements (multiple file upload, resize images to fit) New image gallery Infinite scroll paging on news Content templates First time with N2? Try the demo site Download one of the template packs (above) and open the proj...Wii Backup Fusion: Wii Backup Fusion 1.0: - Norwegian translation - French translation - German translation - WBFS dump for analysis - Scalable full HQ cover - Support for log file - Load game images improved - Support for image splitting - Diff for images after transfer - Support for scrubbing modes - Search functionality for log - Recurse depth for Files/Load - Show progress while downloading game cover - Supports more databases for cover download - Game cover loading routines improvedAutoLoL: AutoLoL v1.5.1: Fix: Fixed a bug where pressing Save As would not select the Mastery Directory by default Unexpected errors are now always reported to the user before closing AutoLoL down.* Extracted champion data to Data directory** Added disclaimer to notify users this application has nothing to do with Riot Games Inc. Updated Codeplex image * An error report will be shown to the user which can help the developers to find out what caused the error, this should improve support ** We are working on ...TortoiseHg: TortoiseHg 1.1.8: TortoiseHg 1.1.8 is a minor bug fix release, with minor improvementsBlogEngine.NET: BlogEngine.NET 2.0: Get DotNetBlogEngine for 3 Months Free! Click Here for More Info 3 Months FREE – BlogEngine.NET Hosting – Click Here! If you want to set up and start using BlogEngine.NET right away, you should download the Web project. If you want to extend or modify BlogEngine.NET, you should download the source code. If you are upgrading from a previous version of BlogEngine.NET, please take a look at the Upgrading to BlogEngine.NET 2.0 instructions. To get started, be sure to check out our installatio...Free Silverlight & WPF Chart Control - Visifire: Visifire SL and WPF Charts v3.6.6 Released: Hi, Today we are releasing final version of Visifire, v3.6.6 with the following new feature: * TextDecorations property is implemented in Title for Chart. * TitleTextDecorations property is implemented in Axis. * MinPointHeight property is now applicable for Column and Bar Charts. Also this release includes few bug fixes: * ToolTipText property of DataSeries was not getting applied from Style. * Chart threw exception if IndicatorEnabled property was set to true and Too...StyleCop Compliant Visual Studio Code Snippets: Visual Studio Code Snippets - January 2011: StyleCop Compliant Visual Studio Code Snippets Visual Studio 2010 provides C# developers with 38 code snippets, enhancing developer productivty and increasing the consistency of the code. Within this project the original code snippets have been refactored to provide StyleCop compliant versions of the original code snippets while also adding many new code snippets. Within the January 2011 release you'll find 82 code snippets to make you more productive and the code you write more consistent!...WPF Application Framework (WAF): WPF Application Framework (WAF) 2.0.0.2: Version: 2.0.0.2 (Milestone 2): This release contains the source code of the WPF Application Framework (WAF) and the sample applications. Requirements .NET Framework 4.0 (The package contains a solution file for Visual Studio 2010) The unit test projects require Visual Studio 2010 Professional Remark The sample applications are using Microsoft’s IoC container MEF. However, the WPF Application Framework (WAF) doesn’t force you to use the same IoC container in your application. You can use ...New Projectsbsp4airplay: BSP files support for Airplay SDK. This project target is to support: - Quake 1 - Quake 2 - Quake 3 - HL 1 - HL 2 ClassyBlog - Personal Blogging Engine in ASP.NET MVC: A modern blogging engine for classy people.Cybernux Linux® Bulid Script: Cybernux Linux® Build Script is a set of bash scripts designed for usage within the Cybernux Linux® Project. Doing things like settup a repository, building and rebuilding packages for Cybernux Linux®, which uses Debian and portions of Debian repos combined with the Cybernux onesCybernux Linux® Multimedia Bulid Script: Cybernux Linux® Multia Build Script is a set of bash scripts designed for usage within the Cybernux Linux® Project. Doing things like settup a repository, building and rebuilding Multimedia packages for Cybernux Linux® Multimedia ExceptionMessageBox: ExceptionMessageBox is development of messagebox to show exception detail in your app like .NET unhandled exception dialog. More and better features and view, similar to Microsoft.ExceptionMessageBox from SQL Server, shall be added by contributors. This is developed in C# WPF.FractalZoom: FractalZoom is a fun little application that allows people to explore the fractal landscape of Julia sets: http://en.wikipedia.org/wiki/Julia_set FSharpJump: Visual Studio 2010 Extension for F# source files. Pops up a window in the F# editor which outlines the namespaces, 'modules, types and "let bindings" in the current document. Pressing enter key on the selected list item will jump the caret to that line. GoJan: A web application that introduce deep infomations about travelling to japan, using DNN framework.List2Code: List2Code is very Simple Application that take a comma delimited list and runs it trough a template to create code that can be copied and pasted in your application. Its Developed in CSharp using WPF for the GUI.MicroNET Framework UAV: El proyecto UAV se realiza para controlar una avion de radio control a traves de .NET MicroFramework y permitir un vuelo autonomo. Mini Memory Dump Diagnosis using Asp.Net: Enable developers to generate mini memory dumps in case of unhandled exceptions or for specific exception scenarios without using any external tools , only using Asp.Net 2.0 and above. Many times in production , QA Servers the issues require detailed system debugging dumps.MultiConvert: console based utility primary to convert solid edge files into data exchange formats like *.stp and *.dxf. It's using the API of the original software and can't be run alone. The goal of this project is creating routines with desired pre-instructions for batch conversionsPDI 2009: Ferramenta para processamento digital de imagens.RoC: RoC is a mvc 3 razor based cms system. Also RoC use Composition, Policy Injection, EF 4 Model First, Windows Identity Foundation technologies. Now RoC is draft project and it'll be more strong in the futureShot In The Dark: Shot In The Dark is a multiplayer top-down 2D shooter framework developed in Flash/AS3.0, and uses the Nonoba Multiplayer API.SilveR - Online Statistics Application: SilveR is a Silverlight based online statistical analysis application written in c# with a WCF backend exposing an R serviceSimple Scheduler: Simple task scheduling application for windows built on top of Quartz.NETSj's Personal Arena: This project project hosting space is for all my personal projects I have been working on and will be working on. For any further details you can contact me at mukhs18[at]gmail[dot]comskymet: JAlquerqueThe Electric Clam: A web console for PowerShell. Features include: - near real-time web based console - multiple consoles and multiple users - shared or exclusive consoles - latest technology (jQuery, WCF Web Sockets, ASP.Net MVC 3 with Razor) - more...UCI Protocol Sniffer [UCIPlug]: UCIPlug allows dumping the UCI messages exchanged between a UCI compliant GUI (for ex., Chessbase) and an UCI engine (for ex., Rybka 2.2). UCIPlug is written in C# and is targeted at .NET 3.5 (though, can be recompiled for .NET 2.0). Umbraco for Windows Phone: Umbraco for Windows PhoneYetAnotherErp: This is a 2 years of work building yet another erp system that integrates CRM, SCM, complex inventory management, EDI. This software is powered using XAF Application Framework from Developer Express and Expand Framework. YetAnotherErp is a fully integrated solution.Your Store: “Your Store” is beta e-commerce webapplication created using ASP.NET MVC 2

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  • Overview of SOA Diagnostics in 11.1.1.6

    - by ShawnBailey
    What tools are available for diagnosing SOA Suite issues? There are a variety of tools available to help you and Support diagnose SOA Suite issues in 11g but it can be confusing as to which tool is appropriate for a particular situation and what their relationships are. This blog post will introduce the various tools and attempt to clarify what each is for and how they are related. Let's first list the tools we'll be addressing: RDA: Remote Diagnostic Agent DFW: Diagnostic Framework Selective Tracing DMS: Dynamic Monitoring Service ODL: Oracle Diagnostic Logging ADR: Automatic Diagnostics Repository ADRCI: Automatic Diagnostics Repository Command Interpreter WLDF: WebLogic Diagnostic Framework This overview is not mean to be a comprehensive guide on using all of these tools, however, extensive reference materials are included that will provide many more details on their execution. Another point to note is that all of these tools are applicable for Fusion Middleware as a whole but specific products may or may not have implemented features to leverage them. A couple of the tools have a WebLogic Scripting Tool or 'WLST' interface. WLST is a command interface for executing pre-built functions and custom scripts against a domain. A detailed WLST tutorial is beyond the scope of this post but you can find general information here. There are more specific resources in the below sections. In this post when we refer to 'Enterprise Manager' or 'EM' we are referring to Enterprise Manager Fusion Middleware Control. RDA (Remote Diagnostic Agent) RDA is a standalone tool that is used to collect both static configuration and dynamic runtime information from the SOA environment. RDA is generally run manually from the command line against a domain or single server. When opening a new Service Request, including an RDA collection can dramatically decrease the back and forth required to collect logs and configuration information for Support. After installing RDA you configure it to use the SOA Suite module as decribed in the referenced resources. The SOA module includes the Oracle WebLogic Server (WLS) module by default in order to include all of the relevant information for the environment. In addition to this basic configuration there is also an advanced mode where you can set the number of thread dumps for the collections, log files, Incidents, etc. When would you use it? When creating a Service Request or otherwise working with Oracle resources on an issue, capturing environment snapshots to baseline your configuration or to diagnose an issue on your own. How is it related to the other tools? RDA is related to DFW in that it collects the last 10 Incidents from the server by default. In a similar manner, RDA is related to ODL through its collection of the diagnostic logs and these may contain information from Selective Tracing sessions. Examples of what it currently collects: (for details please see the links in the Resources section) Diagnostic Logs (ODL) Diagnostic Framework Incidents (DFW) SOA MDS Deployment Descriptors SOA Repository Summary Statistics Thread Dumps Complete Domain Configuration RDA Resources: Webcast Recording: Using RDA with Oracle SOA Suite 11g Blog Post: Diagnose SOA Suite 11g Issues Using RDA Download RDA How to Collect Analysis Information Using RDA for Oracle SOA Suite 11g Products [ID 1350313.1] How to Collect Analysis Information Using RDA for Oracle SOA Suite and BPEL Process Manager 11g [ID 1352181.1] Getting Started With Remote Diagnostic Agent: Case Study - Oracle WebLogic Server (Video) [ID 1262157.1] top DFW (Diagnostic Framework) DFW provides the ability to collect specific information for a particular problem when that problem occurs. DFW is included with your SOA Suite installation and deployed to the domain. Let's define the components of DFW. Diagnostic Dumps: Specific diagnostic collections that are defined at either the 'system' or product level. Examples would be diagnostic logs or thread dumps. Incident: A collection of Diagnostic Dumps associated with a particular problem Log Conditions: An Oracle Diagnostic Logging event that DFW is configured to listen for. If the event is identified then an Incident will be created. WLDF Watch: The WebLogic Diagnostic Framework or 'WLDF' is not a component of DFW, however, it can be a source of DFW Incident creation through the use of a 'Watch'. WLDF Notification: A Notification is a component of WLDF and is the link between the Watch and DFW. You can configure multiple Notification types in WLDF and associate them with your Watches. 'FMWDFW-notification' is available to you out of the box to allow for DFW notification of Watch execution. Rule: Defines a WLDF Watch or Log Condition for which we want to associate a set of Diagnostic Dumps. When triggered the specified dumps will be collected and added to the Incident Rule Action: Defines the specific Diagnostic Dumps to collect for a particular rule ADR: Automatic Diagnostics Repository; Defined for every server in a domain. This is where Incidents are stored Now let's walk through a simple flow: Oracle Web Services error message OWS-04086 (SOAP Fault) is generated on managed server 1 DFW Log Condition for OWS-04086 evaluates to TRUE DFW creates a new Incident in the ADR for managed server 1 DFW executes the specified Diagnostic Dumps and adds the output to the Incident In this case we'll grab the diagnostic log and thread dump. We might also want to collect the WSDL binding information and SOA audit trail When would you use it? When you want to automatically collect Diagnostic Dumps at a particular time using a trigger or when you want to manually collect the information. In either case it can be readily uploaded to Oracle Support through the Service Request. How is it related to the other tools? DFW generates Incidents which are collections of Diagnostic Dumps. One of the system level Diagonstic Dumps collects the current server diagnostic log which is generated by ODL and can contain information from Selective Tracing sessions. Incidents are included in RDA collections by default and ADRCI is a tool that is used to package an Incident for upload to Oracle Support. In addition, both ODL and DMS can be used to trigger Incident creation through DFW. The conditions and rules for generating Incidents can become quite complicated and the below resources go into more detail. A simpler approach to leveraging at least the Diagnostic Dumps is through WLST (WebLogic Scripting Tool) where there are commands to do the following: Create an Incident Execute a single Diagnostic Dump Describe a Diagnostic Dump List the available Diagnostic Dumps The WLST option offers greater control in what is generated and when. It can be a great help when collecting information for Support. There are overlaps with RDA, however, DFW is geared towards collecting specific runtime information when an issue occurs while existing Incidents are collected by RDA. There are 3 WLDF Watches configured by default in a SOA Suite 11g domain: Stuck Threads, Unchecked Exception and Deadlock. These Watches are enabled by default and will generate Incidents in ADR. They are configured to reset automatically after 30 seconds so they have the potential to create multiple Incidents if these conditions are consistent. The Incidents generated by these Watches will only contain System level Diagnostic Dumps. These same System level Diagnostic Dumps will be included in any application scoped Incident as well. Starting in 11.1.1.6, SOA Suite is including its own set of application scoped Diagnostic Dumps that can be executed from WLST or through a WLDF Watch or Log Condition. These Diagnostic Dumps can be added to an Incident such as in the earlier example using the error code OWS-04086. soa.config: MDS configuration files and deployed-composites.xml soa.composite: All artifacts related to the deployed composite soa.wsdl: Summary of endpoints configured for the composite soa.edn: EDN configuration summary if applicable soa.db: Summary DB information for the SOA repository soa.env: Coherence cluster configuration summary soa.composite.trail: Partial audit trail information for the running composite The current release of RDA has the option to collect the soa.wsdl and soa.composite Diagnostic Dumps. More Diagnostic Dumps for SOA Suite products are planned for future releases along with enhancements to DFW itself. DFW Resources: Webcast Recording: SOA Diagnostics Sessions: Diagnostic Framework Diagnostic Framework Documentation DFW WLST Command Reference Documentation for SOA Diagnostic Dumps in 11.1.1.6 top Selective Tracing Selective Tracing is a facility available starting in version 11.1.1.4 that allows you to increase the logging level for specific loggers and for a specific context. What this means is that you have greater capability to collect needed diagnostic log information in a production environment with reduced overhead. For example, a Selective Tracing session can be executed that only increases the log level for one composite, only one logger, limited to one server in the cluster and for a preset period of time. In an environment where dozens of composites are deployed this can dramatically reduce the volume and overhead of the logging without sacrificing relevance. Selective Tracing can be administered either from Enterprise Manager or through WLST. WLST provides a bit more flexibility in terms of exactly where the tracing is run. When would you use it? When there is an issue in production or another environment that lends itself to filtering by an available context criteria and increasing the log level globally results in too much overhead or irrelevant information. The information is written to the server diagnostic log and is exportable from Enterprise Manager How is it related to the other tools? Selective Tracing output is written to the server diagnostic log. This log can be collected by a system level Diagnostic Dump using DFW or through a default RDA collection. Selective Tracing also heavily leverages ODL fields to determine what to trace and to tag information that is part of a particular tracing session. Available Context Criteria: Application Name Client Address Client Host Composite Name User Name Web Service Name Web Service Port Selective Tracing Resources: Webcast Recording: SOA Diagnostics Session: Using Selective Tracing to Diagnose SOA Suite Issues How to Use Selective Tracing for SOA [ID 1367174.1] Selective Tracing WLST Reference top DMS (Dynamic Monitoring Service) DMS exposes runtime information for monitoring. This information can be monitored in two ways: Through the DMS servlet As exposed MBeans The servlet is deployed by default and can be accessed through http://<host>:<port>/dms/Spy (use administrative credentials to access). The landing page of the servlet shows identical columns of what are known as Noun Types. If you select a Noun Type you will see a table in the right frame that shows the attributes (Sensors) for the Noun Type and the available instances. SOA Suite has several exposed Noun Types that are available for viewing through the Spy servlet. Screenshots of the Spy servlet are available in the Knowledge Base article How to Monitor Runtime SOA Performance With the Dynamic Monitoring Service (DMS). Every Noun instance in the runtime is exposed as an MBean instance. As such they are generally available through an MBean browser and available for monitoring through WLDF. You can configure a WLDF Watch to monitor a particular attribute and fire a notification when the threshold is exceeded. A WLDF Watch can use the out of the box DFW notification type to notify DFW to create an Incident. When would you use it? When you want to monitor a metric or set of metrics either manually or through an automated system. When you want to trigger a WLDF Watch based on a metric exposed through DMS. How is it related to the other tools? DMS metrics can be monitored with WLDF Watches which can in turn notify DFW to create an Incident. DMS Resources: How to Monitor Runtime SOA Performance With the Dynamic Monitoring Service (DMS) [ID 1368291.1] How to Reset a SOA 11g DMS Metric DMS Documentation top ODL (Oracle Diagnostic Logging) ODL is the primary facility for most Fusion Middleware applications to log what they are doing. Whenever you change a logging level through Enterprise Manager it is ultimately exposed through ODL and written to the server diagnostic log. A notable exception to this is WebLogic Server which uses its own log format / file. ODL logs entries in a consistent, structured way using predefined fields and name/value pairs. Here's an example of a SOA Suite entry: [2012-04-25T12:49:28.083-06:00] [AdminServer] [ERROR] [] [oracle.soa.bpel.engine] [tid: [ACTIVE].ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 0963fdde7e77631c:-31a6431d:136eaa46cda:-8000-00000000000000b4,0] [errid: 41] [WEBSERVICE_PORT.name: BPELProcess2_pt] [APP: soa-infra] [composite_name: TestProject2] [J2EE_MODULE.name: fabric] [WEBSERVICE.name: bpelprocess1_client_ep] [J2EE_APP.name: soa-infra] Error occured while handling a post operation[[ When would you use it? You'll use ODL almost every time you want to identify and diagnose a problem in the environment. The entries are written to the server diagnostic log. How is it related to the other tools? The server diagnostic logs are collected by DFW and RDA. Selective Tracing writes its information to the diagnostic log as well. Additionally, DFW log conditions are triggered by ODL log events. ODL Resources: ODL Documentation top ADR (Automatic Diagnostics Repository) ADR is not a tool in and of itself but is where DFW stores the Incidents it creates. Every server in the domain has an ADR location which can be found under <SERVER_HOME>/adr. This is referred to the as the ADR 'Base' location. ADR also has what are known as 'Home' locations. Example: You have a domain called 'myDomain' and an associated managed server called 'myServer'. Your admin server is called 'AdminServer'. Your domain home directory is called 'myDomain' and it contains a 'servers' directory. The 'servers' directory contains a directory for the managed server called 'myServer' and here is where you'll find the 'adr' directory which is the ADR 'Base' location for myServer. To get to the ADR 'Home' locations we drill through a few levels: diag/ofm/myDomain/ In an 11.1.1.6 SOA Suite domain you will see 2 directories here, 'myServer' and 'soa-infra'. These are the ADR 'Home' locations. 'myServer' is the 'system' ADR home and contains system level Incidents. 'soa-infra' is the name that SOA Suite used to register with DFW and this ADR home contains SOA Suite related Incidents Each ADR home location contains a series of directories, one of which is called 'incident'. This is where your Incidents are stored. When would you use it? It's a good idea to check on these locations from time to time to see whether a lot of Incidents are being generated. They can be cleaned out by deleting the Incident directories or through the ADRCI tool. If you know that an Incident is of particular interest for an issue you're working with Oracle you can simply zip it up and provide it. How does it relate to the other tools? ADR is obviously very important for DFW since it's where the Incidents are stored. Incidents contain Diagnostic Dumps that may relate to diagnostic logs (ODL) and DMS metrics. The most recent 10 Incident directories are collected by RDA by default and ADRCI relies on the ADR locations to help manage the contents. top ADRCI (Automatic Diagnostics Repository Command Interpreter) ADRCI is a command line tool for packaging and managing Incidents. When would you use it? When purging Incidents from an ADR Home location or when you want to package an Incident along with an offline RDA collection for upload to Oracle Support. How does it relate to the other tools? ADRCI contains a tool called the Incident Packaging System or IPS. This is used to package an Incident for upload to Oracle Support through a Service Request. Starting in 11.1.1.6 IPS will attempt to collect an offline RDA collection and include it with the Incident package. This will only work if Perl is available on the path, otherwise it will give a warning and package only the Incident files. ADRCI Resources: How to Use the Incident Packaging System (IPS) in SOA 11g [ID 1381259.1] ADRCI Documentation top WLDF (WebLogic Diagnostic Framework) WLDF is functionality available in WebLogic Server since version 9. Starting with FMw 11g a link has been added between WLDF and the pre-existing DFW, the WLDF Watch Notification. Let's take a closer look at the flow: There is a need to monitor the performance of your SOA Suite message processing A WLDF Watch is created in the WLS console that will trigger if the average message processing time exceeds 2 seconds. This metric is monitored through a DMS MBean instance. The out of the box DFW Notification (the Notification is called FMWDFW-notification) is added to the Watch. Under the covers this notification is of type JMX. The Watch is triggered when the threshold is exceeded and fires the Notification. DFW has a listener that picks up the Notification and evaluates it according to its rules, etc When it comes to automatic Incident creation, WLDF is a key component with capabilities that will grow over time. When would you use it? When you want to monitor the WLS server log or an MBean metric for some condition and fire a notification when the Watch is triggered. How does it relate to the other tools? WLDF is used to automatically trigger Incident creation through DFW using the DFW Notification. WLDF Resources: How to Monitor Runtime SOA Performance With the Dynamic Monitoring Service (DMS) [ID 1368291.1] How To Script the Creation of a SOA WLDF Watch in 11g [ID 1377986.1] WLDF Documentation top

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  • CodePlex Daily Summary for Tuesday, March 01, 2011

    CodePlex Daily Summary for Tuesday, March 01, 2011Popular ReleasesDirectQ: Release 1.8.7 (Beta 3): Fixes some problems and adds some more enhancements.Sandcastle Help File Builder: SHFB v1.9.2.0 Release: NOTE TO 32-BIT WINDOWS XP USERS: There is a problem with a type converter that fails on 32-bit Windows XP due to how it searches for the framework versions. I'll issue an update later today that fixes the issue. This release supports the Sandcastle June 2010 Release (v2.6.10621.1). It includes full support for generating, installing, and removing MS Help Viewer files. This new release is compiled under .NET 4.0, supports Visual Studio 2010 solutions and projects as documentation sources, ...Network Monitor Open Source Parsers: Microsoft Network Monitor Parsers 3.4.2554: The Network Monitor Parsers packages contain parsers for more than 400 network protocols, including RFC based public protocols and protocols for Microsoft products defined in the Microsoft Open Specifications for Windows and SQL Server. NetworkMonitor_Parsers.msi is the base parser package which defines parsers for commonly used public protocols and protocols for Microsoft Windows. In this release, we have added 4 new protocol parsers and updated 79 existing parsers in the NetworkMonitor_Pa...Ajax Minifier: Microsoft Ajax Minifier 4.13: New features: switches and settings for turning off Conditional Compilation comment processing; for adding variable and/or function names that should not be renamed automatically; for adding manual renaming of variables/functions/properties; for automatic evaluation of certain literal expressions (but not all).Image Resizer for Windows: Image Resizer 3 Preview 1: Prepare to have your minds blown. This is the first preview of what will eventually become 39613. There are still a lot of rough edges and plenty of areas still under construction, but for your basic needs, it should be relativly stable. Note: You will need the .NET Framework 4 installed to use this version. Below is a status report of where this release is in terms of the overall goal for version 3. If you're feeling a bit technically ambitious and want to check out some of the features th...JSON Toolkit: JSON Toolkit 1.1: updated GetAllJsonObjects() method and GetAllProperties() methods to JsonObject and Properties propertiesFacebook Graph Toolkit: Facebook Graph Toolkit 1.0: Refer to http://computerbeacon.net for Documentation and Tutorial New features:added FQL support added Expires property to Api object added support for publishing to a user's friend / Facebook Page added support for posting and removing comments on posts added support for adding and removing likes on posts and comments added static methods for Page class added support for Iframe Application Tab of Facebook Page added support for obtaining the user's country, locale and age in If...ASP.NET MVC Project Awesome, jQuery Ajax helpers (controls): 1.7.1: A rich set of helpers (controls) that you can use to build highly responsive and interactive Ajax-enabled Web applications. These helpers include Autocomplete, AjaxDropdown, Lookup, Confirm Dialog, Popup Form, Popup and Pager small improvements for some helpers and AjaxDropdown has Data like the Lookup except it's value gets reset and list refilled if any element from data gets changedManaged Extensibility Framework: MEF 2 Preview 3: This release aims .net 4.0 and Silverlight 4.0. Accordingly, there are two solutions files. The assemblies are named System.ComponentModel.Composition.Codeplex.dll as a way to avoid clashing with the version shipped with the 4th version of the framework. Introduced CompositionOptions to container instantiation CompositionOptions.DisableSilentRejection makes MEF throw an exception on composition errors. Useful for diagnostics Support for open generics Support for attribute-less registr...PHPExcel: PHPExcel 1.7.6 Production: DonationsDonate via PayPal via PayPal. If you want to, we can also add your name / company on our Donation Acknowledgements page. PEAR channelWe now also have a full PEAR channel! Here's how to use it: New installation: pear channel-discover pear.pearplex.net pear install pearplex/PHPExcel Or if you've already installed PHPExcel before: pear upgrade pearplex/PHPExcel The official page can be found at http://pearplex.net. Want to contribute?Please refer the Contribute page.WPF Application Framework (WAF): WPF Application Framework (WAF) 2.0.0.4: Version: 2.0.0.4 (Milestone 4): This release contains the source code of the WPF Application Framework (WAF) and the sample applications. Requirements .NET Framework 4.0 (The package contains a solution file for Visual Studio 2010) The unit test projects require Visual Studio 2010 Professional Remark The sample applications are using Microsoft’s IoC container MEF. However, the WPF Application Framework (WAF) doesn’t force you to use the same IoC container in your application. You can use ...VidCoder: 0.8.2: Updated auto-naming to handle seconds and frames ranges as well. Deprecated the {chapters} token for auto-naming in favor of {range}. Allowing file drag to preview window and enabling main window shortcut keys to work no matter what window is focused. Added option in config to enable giving custom names to audio tracks. (Note that these names will only show up certain players like iTunes or on the iPod. Players that support custom track names normally may not show them.) Added tooltips ...SQL Server Compact Toolbox: Standalone version 2.0 for SQL Server Compact 4.0: Download the Visual Studio add-in for SQL Server Compact 4.0 and 3.5 from here Standalone version of (most of) the same functionality as the add-in, for SQL Server Compact 4.0. Useful for anyone not having Visual Studio Professional or higher installed. Requires .NET 4.0. Any feedback much appreciated.Claims Based Identity & Access Control Guide: Drop 1 - Claims Identity Guide V2: Highlights of drop #1 This is the first drop of the new "Claims Identity Guide" edition. In this release you will find: All previous samples updated and enhanced. All code upgraded to .NET 4 and Visual Studio 2010. Extensive cleanup. Refactored Simulated Issuers: each solution now gets its own issuers. This results in much cleaner and simpler to understand code. Added Single Sign Out support. Added first sample using ACS ("ACS as a Federation Provider"). This sample extends the ori...Simple Notify: Simple Notify Beta 2011-02-25: Feature: host the service with a single click in console Feature: host the service as a windows service Feature: notification cient application Feature: push client application Feature: push notifications from your powershell script Feature: C# wrapper libraries for your applicationspatterns & practices: Project Silk: Project Silk Community Drop 3 - 25 Feb 2011: IntroductionWelcome to the third community drop of Project Silk. For this drop we are requesting feedback on overall application architecture, code review of the JavaScript Conductor and Widgets, and general direction of the application. Project Silk provides guidance and sample implementations that describe and illustrate recommended practices for building modern web applications using technologies such as HTML5, jQuery, CSS3 and Internet Explorer 9. This guidance is intended for experien...Minemapper: Minemapper v0.1.5: Now supports new Minecraft beta v1.3 map format, thanks to updated mcmap. Disabled biomes, until Minecraft Biome Extractor supports new format.HERB.IQ: HERB.IQ.NEW.INSTALL.0.6.0.zip: HERB.IQ.NEW.INSTALL.0.6.0.zipCoding4Fun Tools: Coding4Fun.Phone.Toolkit v1.2: New control, Toast Prompt! Removed progress bar since Silverlight Toolkit Feb 2010 has it.HubbleDotNet - Open source full-text search engine: V1.1.0.0: Add Sqlite3 DBAdapter Add App Report when Query Cache is Collecting. Improve the performance of index through Synchronize. Add top 0 feature so that we can only get count of the result. Improve the score calculating algorithm of match. Let the score of the record that match all items large then others. Add MySql DBAdapter Improve performance for multi-fields sort . Using hash table to access the Payload data. The version before used bin search. Using heap sort instead of qui...New ProjectsAssembly Explorer: Assembly Explorer is a developer utility that displays the namespaces, types, and members in an assembly. It also displays the MSIL or translated .NET language code.automated reporting system: ???????? ??????????? ?????????????? ???????????????? ????????? ?????? ?????????? ????????? Custom XSLT with Group by in Biztalk 2009: Custom XSLT with Group by in Biztalk 2009DotNet Repository: A simple to use, generic repository using Linq to SQL or Linq to Objects. euler 28: euler 28euler29: euler 29 problemFreeType for AirplaySDK: FreeType adoptation for Airplay SDK.Icicle Framework: An in-the-works component based game framework for XNA.Jogo dos Palitinhos: Jogo desenvolvido por alunos do 4º Ciclo Noturno de Programação do Curso de Análise de Sistemas e Tecnologia da Informação da Faculdade de Tecnologia de Carapicuíba. Este é o jogo dos palitinhos: uma mistura de lógica, advinhação e sorte. Será desenvolvido na plataforma Java.karmencita: Karmencita is a high level object query language for .NET . Its purpose is to allow easy querying from in memory structured data.Libero Site 011: libero sit 011MaLoRTLib: raytracer library used in the MaLoRT.MetroEdit: A WPF Text Editor based on the Metro UI Design Guidelines. Features: - Clean and simple UI based on Metro - 32bit and 64bit support - Tabbing - Syntax highlighting NOTE: Based on .NET Framework 4.0 and uses the following libraries: - MVVM Light Toolkit - AvalonEditMiaSocks: A .NET SOCKS Server Implementation base on SuperSocketmicroruntime: The MicroRuntime project is a .NET utility library.MVC Forum: A bulletin board system (like phpBB) running on ASP.NET MVC.newshehuishijianzhongxin: newshehuishijianzhongxinPrism Extension: Contains extensions for prism to reinforce some functionsRInterfaces: An interface to pass data toward and back from R and executing R code from .NETSharePoint 2007 Wiki Export: A very simple wiki export utility for SharePoint 2007. You can export a wiki library to the file system with the specified file extension, and wrapped in the speciified markup. Written in C#. The List service url is set dynamically so there is a dummy url in the configurations.Simon Squared: Simon Squared is a Multi-player Puzzle game for Windows Phone 7. It uses the XNA framework on the Phone, and the WCF Http CTP on the server side to handle communication between phones. It's written in C#.Sitefinity Toolkit: The Sitefinity Toolkit is a collection of enhancements to the Sitefinity Content Management System by Telerik. It currently supports Sitefinity version 3.7 (through SP4), and includes a number of tools to automate and simplify a number of actions and features.Slog: Slog is blog engine like Wordpress in Silverlight 4 that will have same fonctionality to bigin with and the same extensiblity thanks to MEF. Server side will be WCF DataServices, Entity Framework 4 and SQL Server Compact 4.SnagL: Social Network Analysis Graph Live (SnagL) is a light-weight, pluggable application that operates from a web browser and works with existing applications and back-end data stores to provide a visual way to understand information and enhance analysis.SocialShare Starter Kit: SocialShare Starter Kit is a web application that illustrate a wide range of features that needed to build a social site.This web application framework written in C# ASP.NET 4.0.Split Large XML file into small XML files: Split Large XML file into group of smaller XML files in sequential order. As posted to http://codeproject.com <a href='http://www.codeproject.com/KB/XML/SplitLargeXMLintoSmallFil.aspx'>Link</a>SSIS SSH Components: SSIS control flow tasks for SFTP and executing shell commands along with an SSH connection manager.StudioShell: StudioShell is a deeply integrated PowerShell module for Visual Studio 2010 and 2008. It will change the way you interact with your IDE and code by exposing the IDE extensibility features to PowerShell. What once took a binary can now be done in a one-liner.TBS: TBS TEZ BILGI SISTEMI tez bilgi sistemiuTestingService: uTestingService is a webservice with wrappers around Node and Document to allow for end-end testing of UmbracoWebsite Panel: Website Panel is a Windows application to help you manage multiple Dotnetnuke applications. Easy installations, backups & upgrades of DNN websites are just a few features of this application. Zinc: Zinc is a utility library for ASP.NET web forms development. It has support for: - utility methods for working easier with controls - CSV exports - HttpModules for dealing with caching and path based rights. - custom controls This library runs on .NET 2.0 and i would like to kee

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