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  • Getting Started with Media Browser for Windows Media Center

    - by DigitalGeekery
    If you are a Windows Media Center user, you’ll really want to check out Media Browser. The Media Browser plug-in for Windows Media Center takes your digital media files and displays them in a visually appealing, user friendly interface, complete with images and metadata. Requirements Windows 7 or Vista Microsoft .Net 3.5 Framework  Preparing your Media Files For Media Browser to be able to automatically download images and metadata for your media libraries, your files will have to be correctly named. For example, if you have an mp4 file of the movie Batman Begins, it needs to be named Batman Begins.mp4. It cannot be Batmanbegins.mp4 or Batman-begins.mp4. Otherwise, it’s unlikely that Media Browser will display images and metadata. If you find some of your files aren’t pulling cover art or metadata, double-check the official title of the media on a site like IMBD.com. TV Show files TV show files are handled a bit differently. Every TV series in your collection must have a main folder with the show’s name and individual subfolders for each season. Here is an example of folder structure and supported naming conventions. TV Shows\South Park\Season 1\s01e01 – episode 1.mp4 TV Shows\South Park\Season 1\South Park 1×01 – episode 1.mp4 TV Shows\South Park\Season 1\101 – episode 1.mp4  Note: You need to always have a Season 1 folder even if the show only has only one season. If you have several seasons of a particular show, but don’t happen to have Season 1, simply create a blank season 1 folder. Without a season 1 folder, other seasons will not display properly. Installation and Configuration Download and run the latest Media Browser .msi file by taking the defaults. (Download link below) When you reach the final window, leave the “Configure initial settings” box checked, and click “Finish.” You may get a pop up window informing you that folder permissions are not set correctly for Media Browser. Click “Yes.” Adding Your Media The Browser Configuration Tool should have opened automatically. If not, you can open it by going to Start > All Programs > Media Browser > Media Browser Configuration Wizard. To begin adding media files, click “Add.” Browse for a folder that contains media files and click “OK.” Here we are adding a folder with a group of movie files. You can add multiple folders to each media library. For example, if you have movie files stored in 4 or 5 different folders, you can add them all under a single library in Media Browser.  To add additional folders, click the “Add” button on the right side under your currently added folder. The “Add” button to the left will add an additional Media Library, such as one for TV Shows. When you are finished, close out of the Media Browser Configuration Tool. Open Windows Media Center. You will see Media Browser tile on the main interface. Click to open it. When you initially open Media Browser, you will be prompted to run the initial configuration. Click “OK.” You will see a few general configuration options. The important option is the Metadata. Leave this option checked (it is by default) if you wish to pull images & other metadata for your media. When finished, click “Continue,” and then “OK” to restart Media Browser. When you re-enter Media Browser you’ll see your Media Categories listed below, and recently added files in the main display. Click on a Media Library to view the files.   Click “View” at the top to check out some of the different display options to choose from. Below you see can “Detail.” This presents your videos in a list to the left. When you hover over a title, the synopsis and cover art is displayed to the right. “Cover Flow” displays your titles in a right to left format with mirror cover art. “Thumb Strip” displays your titles in a strip along the bottom with a synopsis, image, and movie data above. Configurations Settings and options can be changed through the Media Browser Configuration Tool, or directly in Media Browser by clicking on the “Wrench” at the bottom right of the main Media Browser page. Certain settings may only be available in one location or the other. Some will be available in both places.   Plug-ins and Themes Media Browser features a variety of Plug-ins and Themes that can add optional customization and slick visual appeal. To install plug-ins or themes, open the Media Browser Configuration Tool. Click on the “plug-ins” tab, and then the “More Plug-ins…” button. Note: Clicking on “Advanced” at the top will reveal several additional configuration tabs. Browse the list of plug-ins on the left. When you find want you like, select it and then click “Install.” When the install is complete, you’ll see them listed under “Installed Plug-ins.” To activate any installed theme, click on the “Display” tab. Select it from the Visual Theme drop down list. Close out of the Media Browser Configuration Tool when finished. Some themes, such as the “Diamond” theme shown below, include optional views and settings which can be accessed through a configuration button at the top of the screen. Clicking on the movie gives you additional images and information such as a synopsis, runtime, IMDB rating…   … and even actors and character names.   All that’s left is to hit “Play” when you’re ready to watch.   Conclusion Media Browser is a fantastic plug-in that brings an entirely different level of media management and aesthetics to Windows Media Center. There are numerous additional customizations and configurations we have not covered here such as adding film trailers, music support, and integrating Recorded TV. Media Browser will run on both Windows 7 and Vista. Extenders are also supported but may require additional configuration. Download Media Browser Similar Articles Productive Geek Tips Using Netflix Watchnow in Windows Vista Media Center (Gmedia)Schedule Updates for Windows Media CenterIntegrate Hulu Desktop and Windows Media Center in Windows 7Add Color Coding to Windows 7 Media Center Program GuideIntegrate Boxee with Media Center in Windows 7 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 If it were only this easy SyncToy syncs Files and Folders across Computers on a Network (or partitions on the same drive) Classic Cinema Online offers 100’s of OnDemand Movies OutSync will Sync Photos of your Friends on Facebook and Outlook Windows 7 Easter Theme YoWindoW, a real time weather screensaver

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  • Find More Streaming TV Online with Clicker.tv

    - by DigitalGeekery
    Looking for a way to access more of your favorite TV Shows and other online entertainment? Today we’ll take a look at Clicker.tv which offers an awesome way to find tons of TV programs and movies. Clicker.tv Clicker.tv is an HTML5 web application that indexes both free and premium content from sources like Hulu, Netflix, Amazon, iTunes, and more. Some movies or episodes, such as those from Netflix and Amazon.com’s Video on Demand, will require viewers to have a membership, or pay a fee to access content. There is also a Clicker.tv app for Boxee.   Navigation Navigating in Clicker.tv is rather easy with your keyboard. Directional Keys: navigate up, down, left, and right. Enter: make a selection Backspace: return to previous screen Escape: return to the Clicker.tv home screen. Note: You can also navigate through Clicker.tv with your PC remote. Recommended Browsers Firefox 3.6 + Safari 4.0 + Internet Explorer 8 + Google Chrome Note: You’ll need the latest version of Flash installed to play the majority of content. Earlier versions of the above browsers may work, but for full keyboard functionality, stick with the recommendations. Using Clicker.tv The first time you go to Clicker.tv, (link below) you’ll be met with a welcome screen and some helpful hints. Click Enter when finished.   The Home screen feature Headliners, Trending Shows, and Trending Episodes. You can scroll through the different options and category links along the left side.   The Search link pulls up an onscreen keyboard so you can enter search terms with a remote as well as a keyboard. Type in your search terms and matching items are displayed on the screen.   You can also browse by a wide variety of categories. Select TV to browse only available TV programs. Or, browse only Movies in the movie category. There are also links for Web content and Music.   Creating an Account You can access all Clicker.tv content without an account, but a Clicker account allows users to create playlists and subscribe to shows and have them automatically added to their playlist. You’ll need to go to Clicker.com and create an account. You’ll find the link at the upper right of the page. Enter a username, password and email address. There also an option to link with Facebook, or you can simply Skip this step.   Go to Clicker.tv and sign in. You can manually type in your credentials or use the onscreen keyboard with your remote.   Settings If you’d prefer not to display content from premium sites or Netflix, you can remove them through the Settings. Toggle Amazon, iTunes and Netflix on or off.   Watching Episodes To watch an episode, select the image to begin playing from the default source, or select one of the other options. You can see in the example below that you can choose to watch the episode from Fox, Hulu, or Amazon Video on Demand.   Your episode will then launch and begin playing from your chosen source. If you choose a premium content source such as iTunes or Amazon’s VOD, you’ll be taken to the Amazon’s website or iTunes and prompted to purchase the content.   Playlists Once you’ve created an account and signed in, you can begin adding Shows to your playlist. Choose a series and select Add to Playlist.   You’ll see in the example below that Family Guy has been Added and the number 142 is shown next to the playlist icon to indicate that 142 episodes has been added to your playlist. Underneath the listings for each episode in your playlist you can mark as Watched, or Remove individual episodes.   You can also view the playlist or make any changes from the Clicker.com website. Click on “Playlist” on the top right of the Clicker.com site to access your playlists. You can select individual episodes from your playlists, remove them, or mark them as watched or unwatched. Clicker.TV and Boxee Boxee offers a Clicker.TV app that features a limited amount of the Clicker.TV content. You’ll find Clicker.TV located in the Boxee Apps Library. Select the Clicker App and then choose Start. From the Clicker App interface you can search or browse for available content. Select an episode you’d like to view… Then select play in the pop up window. You can also add it to your Boxee queue, share it, or add a shortcut, just as you can from other Boxee apps. When you click play your episode will launch and begin playing in Boxee. Conclusion Clicker.TV is currently still in Beta and has some limitations. Typical remotes won’t work completely in all external websites. So, you’ll still need a keyboard to be able to perform some operations such as switching to full screen mode. The Boxee app offers a more fully remote friendly environment, but unfortunately lacks a good portion of the Clicker.tv content. As with many content sites, availability of certain programming may be limited by your geographic location. Want to add Clicker.TV functionality to Windows Media Center? You can do so through the Boxee Integration for Windows 7 Media Center plug-in. Clicker.tv Clicker.com Similar Articles Productive Geek Tips Share Digital Media With Other Computers on a Home Network with Windows 7Stream Music and Video Over the Internet with Windows Media Player 12Listen to Online Radio with AntennaEnable Media Streaming in Windows Home Server to Windows Media PlayerNorton Internet Security 2010 [Review] TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips HippoRemote Pro 2.2 Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Nice Websites To Watch TV Shows Online 24 Million Sites Windows Media Player Glass Icons (icons we like) How to Forecast Weather, without Gadgets Outlook Tools, one stop tweaking for any Outlook version Zoofs, find the most popular tweeted YouTube videos

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  • Convert a DVD Movie Directly to AVI with FairUse Wizard 2.9

    - by DigitalGeekery
    Are you looking for a way to backup your DVD movie collection to AVI?  Today we’ll show you how to rip a DVD movie directly to AVI with FairUse Wizard. About FairUse Wizard FairUse Wizard 2.9 uses the DivX, Xvid, or h.264 codec to convert DVD to an AVI file. It comes in both a free version and commercial version. The free, or “Light” version, can create files up 700MB while the commercial version can output a 1400MB file. This will allow you to back up your movies to CD, or even multiple movies on a single DVD. FairUse Wizard states that it does not work on copy protected discs, but we’ve seen it work on all but some of the most recent copy protection. For this tutorial we’re using the free Light Edition to convert a DVD to AVI. They also offer a commercial version that you can get for $29.99 and it offers even more encoding possibilities for converting video to you portable digital devices. Installation and Configuration Download and install FairUse Wizard. (Download link below). Once the install is complete, open FairUse Wizard by going to Start > All Programs >  FairUse Wizard 2 >  FairUse Wizard 2.   FairUse Wizard will open on the new project screen. Select “Create a new project” and type a project name into the text box. This will be used as the file output name.  Ex: A project name of Simpsons Movie will give you an output file of Simpsons Movie.avi.   Next, browse for a destination folder for the output file and temp files. Note that you will need a minimum of 6 GB of free disk space for the conversion process. Note: Much of that 6 GB will be used for temporary files that we will delete after the conversion process.   Click on the Options button at the bottom.   Under Preferences, choose your preferred video codec and file output size. XviD and x264 are installed by default. If you prefer to use DivX, you will have to install it separately. Also note the “Two pass” option. Checking the “Two pass” box will encode your video twice for higher quality, but will take more time. Un-checking the box will speed up the conversion process.   Under Audio track, note that English subtitles are enabled by default, so to remove the subtitles, you will need to change the dropdown list so it shows only a dash (-). You can also select “Use TV Mode” if your primary playback will be on a 4:3 TV screen. Click “Next.” Full Auto Mode vs. Manual Mode You should now be back to the initial screen. Next, we’ll need to determine whether or not we can use “Full Auto Mode” to convert the movie. The difference is that “Full Auto Mode” will automatically perform a few steps that you will otherwise have to do manually. If you choose the “Full Auto Mode” option, FairUse Wizard will look for the video on the DVD with the longest duration and assume it is the chain that it should convert to AVI. It’s possible, however, your disc may contain a few chains of similar size, such as a theatrical cut and director’s cut, and the longest chain may not be the one you wish to convert. Make sure that “Full auto mode” is not checked yet, and click “Next.”   FairUse Wizard will parse the IFO files and display all video chains longer than 60  seconds. In most cases, you will only find that the largest chain is the one closely matching the duration of the movie. In these instances, you can use “Full Auto Mode.” If you find more than one chain that are close in duration to the length of the movie, consult the literature on the DVD case, or search online, to find the actual running time of the movie. If the proper file chain is not the longest chain, you won’t be able to use “Full Auto Mode.”   Full Auto Mode To use “Full Auto Mode,” simply click the “Back” button to return to the initial screen Now, place a check in the “Full auto mode” check box. Click “Next.” You will then be prompted to chose your DVD drive, then click “OK.” FairUse Wizard will parse the IFO files… … and then prompt you to Select your drive that contains the DVD one more time before beginning the conversion process. Click “OK.”   Manual Mode If you cannot (or don’t wish to) use Full Auto Mode, choose the appropriate video chain and click “Next.” FairUse Wizard will first go through the process of indexing the video. Note: If you get a runtime error during this portion of the process, it likely means that FairUse Wizard cannot handle the copy protection, and thus cannot convert the DVD. FairUse Wizard will automatically detect a cropping region. If necessary, you can edit the cropping region by adjusting the cropping region settings to the left. Click “Next.” Next, click “Auto Detect” to choose the proper field combination. Click “OK” on the pop up window that displays your Field Mode. Then click “Next.” This next screen is mainly comprised of settings from the Options screen. You can make changes at this point such as codec or output size. Click “Next” when ready.   Video Conversion Now the video conversion process will begin. This may take a few hours depending on your system’s hardware. Note: There is a check box to “Shutdown computer when done” if you choose to run the conversion overnight or before leaving for work. The first phase will be video encoding… Then the audio… If you chose the “Two Pass” option, your video video will be encoded again on 2nd pass. Then you’re finished. Unfortunately, FairUse Wizard doesn’t clean up after itself very well. After the process is complete, you’ll want to browse to your output directory and delete all the temporary files as they take up a considerable amount of hard drive space. Now you’re ready to enjoy your movie. Conclusion FairUse Wizard is a nice way to backup your DVD movies to good quality .avi files. You can store them on your hard drive, watch them on a media PC, or burn them to disc. Many DVD players even allow for playback of DivX or XviD encoded video from a CD or DVD. For those of you with children, you can burn that AVI file to CD for your kids, and keep your original DVDs stored safely out of harms way. Download Download FairUse Wizard 2.9 LE Similar Articles Productive Geek Tips Kantaris is a Unique Media Player Based on VLCHow to Make/Edit a movie with Windows Movie Maker in Windows VistaAutomatically Mount and View ISO files in Windows 7 Media CenterTune Your ClearType Font Settings in Windows VistaAdd Images and Metadata to Windows 7 Media Center Movie Library TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Make your Joomla & Drupal Sites Mobile with OSMOBI Integrate Twitter and Delicious and Make Life Easier Design Your Web Pages Using the Golden Ratio Worldwide Growth of the Internet How to Find Your Mac Address Use My TextTools to Edit and Organize Text

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  • SQL Server 2012 - AlwaysOn

    - by Claus Jandausch
    Ich war nicht nur irritiert, ich war sogar regelrecht schockiert - und für einen kurzen Moment sprachlos (was nur selten der Fall ist). Gerade eben hatte mich jemand gefragt "Wann Oracle denn etwas Vergleichbares wie AlwaysOn bieten würde - und ob überhaupt?" War ich hier im falschen Film gelandet? Ich konnte nicht anders, als meinen Unmut kundzutun und zu erklären, dass die Fragestellung normalerweise anders herum läuft. Zugegeben - es mag vielleicht strittige Punkte geben im Vergleich zwischen Oracle und SQL Server - bei denen nicht unbedingt immer Oracle die Nase vorn haben muss - aber das Thema Clustering für Hochverfügbarkeit (HA), Disaster Recovery (DR) und Skalierbarkeit gehört mit Sicherheit nicht dazu. Dieses Erlebnis hakte ich am Nachgang als Einzelfall ab, der so nie wieder vorkommen würde. Bis ich kurz darauf eines Besseren belehrt wurde und genau die selbe Frage erneut zu hören bekam. Diesmal sogar im Exadata-Umfeld und einem Oracle Stretch Cluster. Einmal ist keinmal, doch zweimal ist einmal zu viel... Getreu diesem alten Motto war mir klar, dass man das so nicht länger stehen lassen konnte. Ich habe keine Ahnung, wie die Microsoft Marketing Abteilung es geschafft hat, unter dem AlwaysOn Brading eine innovative Technologie vermuten zu lassen - aber sie hat ihren Job scheinbar gut gemacht. Doch abgesehen von einem guten Marketing, stellt sich natürlich die Frage, was wirklich dahinter steckt und wie sich das Ganze mit Oracle vergleichen lässt - und ob überhaupt? Damit wären wir wieder bei der ursprünglichen Frage angelangt.  So viel zum Hintergrund dieses Blogbeitrags - von meiner Antwort handelt der restliche Blog. "Windows was the God ..." Um den wahren Unterschied zwischen Oracle und Microsoft verstehen zu können, muss man zunächst das bedeutendste Microsoft Dogma kennen. Es lässt sich schlicht und einfach auf den Punkt bringen: "Alles muss auf Windows basieren." Die Überschrift dieses Absatzes ist kein von mir erfundener Ausspruch, sondern ein Zitat. Konkret stammt es aus einem längeren Artikel von Kurt Eichenwald in der Vanity Fair aus dem August 2012. Er lautet Microsoft's Lost Decade und sei jedem ans Herz gelegt, der die "Microsoft-Maschinerie" unter Steve Ballmer und einige ihrer Kuriositäten besser verstehen möchte. "YOU TALKING TO ME?" Microsoft C.E.O. Steve Ballmer bei seiner Keynote auf der 2012 International Consumer Electronics Show in Las Vegas am 9. Januar   Manche Dinge in diesem Artikel mögen überspitzt dargestellt erscheinen - sind sie aber nicht. Vieles davon kannte ich bereits aus eigener Erfahrung und kann es nur bestätigen. Anderes hat sich mir erst so richtig erschlossen. Insbesondere die folgenden Passagen führten zum Aha-Erlebnis: “Windows was the god—everything had to work with Windows,” said Stone... “Every little thing you want to write has to build off of Windows (or other existing roducts),” one software engineer said. “It can be very confusing, …” Ich habe immer schon darauf hingewiesen, dass in einem SQL Server Failover Cluster die Microsoft Datenbank eigentlich nichts Nenneswertes zum Geschehen beiträgt, sondern sich voll und ganz auf das Windows Betriebssystem verlässt. Deshalb muss man auch die Windows Server Enterprise Edition installieren, soll ein Failover Cluster für den SQL Server eingerichtet werden. Denn hier werden die Cluster Services geliefert - nicht mit dem SQL Server. Er ist nur lediglich ein weiteres Server Produkt, für das Windows in Ausfallszenarien genutzt werden kann - so wie Microsoft Exchange beispielsweise, oder Microsoft SharePoint, oder irgendein anderes Server Produkt das auf Windows gehostet wird. Auch Oracle kann damit genutzt werden. Das Stichwort lautet hier: Oracle Failsafe. Nur - warum sollte man das tun, wenn gleichzeitig eine überlegene Technologie wie die Oracle Real Application Clusters (RAC) zur Verfügung steht, die dann auch keine Windows Enterprise Edition voraussetzen, da Oracle die eigene Clusterware liefert. Welche darüber hinaus für kürzere Failover-Zeiten sorgt, da diese Cluster-Technologie Datenbank-integriert ist und sich nicht auf "Dritte" verlässt. Wenn man sich also schon keine technischen Vorteile mit einem SQL Server Failover Cluster erkauft, sondern zusätzlich noch versteckte Lizenzkosten durch die Lizenzierung der Windows Server Enterprise Edition einhandelt, warum hat Microsoft dann in den vergangenen Jahren seit SQL Server 2000 nicht ebenfalls an einer neuen und innovativen Lösung gearbeitet, die mit Oracle RAC mithalten kann? Entwickler hat Microsoft genügend? Am Geld kann es auch nicht liegen? Lesen Sie einfach noch einmal die beiden obenstehenden Zitate und sie werden den Grund verstehen. Anders lässt es sich ja auch gar nicht mehr erklären, dass AlwaysOn aus zwei unterschiedlichen Technologien besteht, die beide jedoch wiederum auf dem Windows Server Failover Clustering (WSFC) basieren. Denn daraus ergeben sich klare Nachteile - aber dazu später mehr. Um AlwaysOn zu verstehen, sollte man sich zunächst kurz in Erinnerung rufen, was Microsoft bisher an HA/DR (High Availability/Desaster Recovery) Lösungen für SQL Server zur Verfügung gestellt hat. Replikation Basiert auf logischer Replikation und Pubisher/Subscriber Architektur Transactional Replication Merge Replication Snapshot Replication Microsoft's Replikation ist vergleichbar mit Oracle GoldenGate. Oracle GoldenGate stellt jedoch die umfassendere Technologie dar und bietet High Performance. Log Shipping Microsoft's Log Shipping stellt eine einfache Technologie dar, die vergleichbar ist mit Oracle Managed Recovery in Oracle Version 7. Das Log Shipping besitzt folgende Merkmale: Transaction Log Backups werden von Primary nach Secondary/ies geschickt Einarbeitung (z.B. Restore) auf jedem Secondary individuell Optionale dritte Server Instanz (Monitor Server) für Überwachung und Alarm Log Restore Unterbrechung möglich für Read-Only Modus (Secondary) Keine Unterstützung von Automatic Failover Database Mirroring Microsoft's Database Mirroring wurde verfügbar mit SQL Server 2005, sah aus wie Oracle Data Guard in Oracle 9i, war funktional jedoch nicht so umfassend. Für ein HA/DR Paar besteht eine 1:1 Beziehung, um die produktive Datenbank (Principle DB) abzusichern. Auf der Standby Datenbank (Mirrored DB) werden alle Insert-, Update- und Delete-Operationen nachgezogen. Modi Synchron (High-Safety Modus) Asynchron (High-Performance Modus) Automatic Failover Unterstützt im High-Safety Modus (synchron) Witness Server vorausgesetzt     Zur Frage der Kontinuität Es stellt sich die Frage, wie es um diesen Technologien nun im Zusammenhang mit SQL Server 2012 bestellt ist. Unter Fanfaren seinerzeit eingeführt, war Database Mirroring das erklärte Mittel der Wahl. Ich bin kein Produkt Manager bei Microsoft und kann hierzu nur meine Meinung äußern, aber zieht man den SQL AlwaysOn Team Blog heran, so sieht es nicht gut aus für das Database Mirroring - zumindest nicht langfristig. "Does AlwaysOn Availability Group replace Database Mirroring going forward?” “The short answer is we recommend that you migrate from the mirroring configuration or even mirroring and log shipping configuration to using Availability Group. Database Mirroring will still be available in the Denali release but will be phased out over subsequent releases. Log Shipping will continue to be available in future releases.” Damit wären wir endlich beim eigentlichen Thema angelangt. Was ist eine sogenannte Availability Group und was genau hat es mit der vielversprechend klingenden Bezeichnung AlwaysOn auf sich?   SQL Server 2012 - AlwaysOn Zwei HA-Features verstekcne sich hinter dem “AlwaysOn”-Branding. Einmal das AlwaysOn Failover Clustering aka SQL Server Failover Cluster Instances (FCI) - zum Anderen die AlwaysOn Availability Groups. Failover Cluster Instances (FCI) Entspricht ungefähr dem Stretch Cluster Konzept von Oracle Setzt auf Windows Server Failover Clustering (WSFC) auf Bietet HA auf Instanz-Ebene AlwaysOn Availability Groups (Verfügbarkeitsgruppen) Ähnlich der Idee von Consistency Groups, wie in Storage-Level Replikations-Software von z.B. EMC SRDF Abhängigkeiten zu Windows Server Failover Clustering (WSFC) Bietet HA auf Datenbank-Ebene   Hinweis: Verwechseln Sie nicht eine SQL Server Datenbank mit einer Oracle Datenbank. Und auch nicht eine Oracle Instanz mit einer SQL Server Instanz. Die gleichen Begriffe haben hier eine andere Bedeutung - nicht selten ein Grund, weshalb Oracle- und Microsoft DBAs schnell aneinander vorbei reden. Denken Sie bei einer SQL Server Datenbank eher an ein Oracle Schema, das kommt der Sache näher. So etwas wie die SQL Server Northwind Datenbank ist vergleichbar mit dem Oracle Scott Schema. Wenn Sie die genauen Unterschiede kennen möchten, finden Sie eine detaillierte Beschreibung in meinem Buch "Oracle10g Release 2 für Windows und .NET", erhältich bei Lehmanns, Amazon, etc.   Windows Server Failover Clustering (WSFC) Wie man sieht, basieren beide AlwaysOn Technologien wiederum auf dem Windows Server Failover Clustering (WSFC), um einerseits Hochverfügbarkeit auf Ebene der Instanz zu gewährleisten und andererseits auf der Datenbank-Ebene. Deshalb nun eine kurze Beschreibung der WSFC. Die WSFC sind ein mit dem Windows Betriebssystem geliefertes Infrastruktur-Feature, um HA für Server Anwendungen, wie Microsoft Exchange, SharePoint, SQL Server, etc. zu bieten. So wie jeder andere Cluster, besteht ein WSFC Cluster aus einer Gruppe unabhängiger Server, die zusammenarbeiten, um die Verfügbarkeit einer Applikation oder eines Service zu erhöhen. Falls ein Cluster-Knoten oder -Service ausfällt, kann der auf diesem Knoten bisher gehostete Service automatisch oder manuell auf einen anderen im Cluster verfügbaren Knoten transferriert werden - was allgemein als Failover bekannt ist. Unter SQL Server 2012 verwenden sowohl die AlwaysOn Avalability Groups, als auch die AlwaysOn Failover Cluster Instances die WSFC als Plattformtechnologie, um Komponenten als WSFC Cluster-Ressourcen zu registrieren. Verwandte Ressourcen werden in eine Ressource Group zusammengefasst, die in Abhängigkeit zu anderen WSFC Cluster-Ressourcen gebracht werden kann. Der WSFC Cluster Service kann jetzt die Notwendigkeit zum Neustart der SQL Server Instanz erfassen oder einen automatischen Failover zu einem anderen Server-Knoten im WSFC Cluster auslösen.   Failover Cluster Instances (FCI) Eine SQL Server Failover Cluster Instanz (FCI) ist eine einzelne SQL Server Instanz, die in einem Failover Cluster betrieben wird, der aus mehreren Windows Server Failover Clustering (WSFC) Knoten besteht und so HA (High Availability) auf Ebene der Instanz bietet. Unter Verwendung von Multi-Subnet FCI kann auch Remote DR (Disaster Recovery) unterstützt werden. Eine weitere Option für Remote DR besteht darin, eine unter FCI gehostete Datenbank in einer Availability Group zu betreiben. Hierzu später mehr. FCI und WSFC Basis FCI, das für lokale Hochverfügbarkeit der Instanzen genutzt wird, ähnelt der veralteten Architektur eines kalten Cluster (Aktiv-Passiv). Unter SQL Server 2008 wurde diese Technologie SQL Server 2008 Failover Clustering genannt. Sie nutzte den Windows Server Failover Cluster. In SQL Server 2012 hat Microsoft diese Basistechnologie unter der Bezeichnung AlwaysOn zusammengefasst. Es handelt sich aber nach wie vor um die klassische Aktiv-Passiv-Konfiguration. Der Ablauf im Failover-Fall ist wie folgt: Solange kein Hardware-oder System-Fehler auftritt, werden alle Dirty Pages im Buffer Cache auf Platte geschrieben Alle entsprechenden SQL Server Services (Dienste) in der Ressource Gruppe werden auf dem aktiven Knoten gestoppt Die Ownership der Ressource Gruppe wird auf einen anderen Knoten der FCI transferriert Der neue Owner (Besitzer) der Ressource Gruppe startet seine SQL Server Services (Dienste) Die Connection-Anforderungen einer Client-Applikation werden automatisch auf den neuen aktiven Knoten mit dem selben Virtuellen Network Namen (VNN) umgeleitet Abhängig vom Zeitpunkt des letzten Checkpoints, kann die Anzahl der Dirty Pages im Buffer Cache, die noch auf Platte geschrieben werden müssen, zu unvorhersehbar langen Failover-Zeiten führen. Um diese Anzahl zu drosseln, besitzt der SQL Server 2012 eine neue Fähigkeit, die Indirect Checkpoints genannt wird. Indirect Checkpoints ähnelt dem Fast-Start MTTR Target Feature der Oracle Datenbank, das bereits mit Oracle9i verfügbar war.   SQL Server Multi-Subnet Clustering Ein SQL Server Multi-Subnet Failover Cluster entspricht vom Konzept her einem Oracle RAC Stretch Cluster. Doch dies ist nur auf den ersten Blick der Fall. Im Gegensatz zu RAC ist in einem lokalen SQL Server Failover Cluster jeweils nur ein Knoten aktiv für eine Datenbank. Für die Datenreplikation zwischen geografisch entfernten Sites verlässt sich Microsoft auf 3rd Party Lösungen für das Storage Mirroring.     Die Verbesserung dieses Szenario mit einer SQL Server 2012 Implementierung besteht schlicht darin, dass eine VLAN-Konfiguration (Virtual Local Area Network) nun nicht mehr benötigt wird, so wie dies bisher der Fall war. Das folgende Diagramm stellt dar, wie der Ablauf mit SQL Server 2012 gehandhabt wird. In Site A und Site B wird HA jeweils durch einen lokalen Aktiv-Passiv-Cluster sichergestellt.     Besondere Aufmerksamkeit muss hier der Konfiguration und dem Tuning geschenkt werden, da ansonsten völlig inakzeptable Failover-Zeiten resultieren. Dies liegt darin begründet, weil die Downtime auf Client-Seite nun nicht mehr nur von der reinen Failover-Zeit abhängt, sondern zusätzlich von der Dauer der DNS Replikation zwischen den DNS Servern. (Rufen Sie sich in Erinnerung, dass wir gerade von Multi-Subnet Clustering sprechen). Außerdem ist zu berücksichtigen, wie schnell die Clients die aktualisierten DNS Informationen abfragen. Spezielle Konfigurationen für Node Heartbeat, HostRecordTTL (Host Record Time-to-Live) und Intersite Replication Frequeny für Active Directory Sites und Services werden notwendig. Default TTL für Windows Server 2008 R2: 20 Minuten Empfohlene Einstellung: 1 Minute DNS Update Replication Frequency in Windows Umgebung: 180 Minuten Empfohlene Einstellung: 15 Minuten (minimaler Wert)   Betrachtet man diese Werte, muss man feststellen, dass selbst eine optimale Konfiguration die rigiden SLAs (Service Level Agreements) heutiger geschäftskritischer Anwendungen für HA und DR nicht erfüllen kann. Denn dies impliziert eine auf der Client-Seite erlebte Failover-Zeit von insgesamt 16 Minuten. Hierzu ein Auszug aus der SQL Server 2012 Online Dokumentation: Cons: If a cross-subnet failover occurs, the client recovery time could be 15 minutes or longer, depending on your HostRecordTTL setting and the setting of your cross-site DNS/AD replication schedule.    Wir sind hier an einem Punkt unserer Überlegungen angelangt, an dem sich erklärt, weshalb ich zuvor das "Windows was the God ..." Zitat verwendet habe. Die unbedingte Abhängigkeit zu Windows wird zunehmend zum Problem, da sie die Komplexität einer Microsoft-basierenden Lösung erhöht, anstelle sie zu reduzieren. Und Komplexität ist das Letzte, was sich CIOs heutzutage wünschen.  Zur Ehrenrettung des SQL Server 2012 und AlwaysOn muss man sagen, dass derart lange Failover-Zeiten kein unbedingtes "Muss" darstellen, sondern ein "Kann". Doch auch ein "Kann" kann im unpassenden Moment unvorhersehbare und kostspielige Folgen haben. Die Unabsehbarkeit ist wiederum Ursache vieler an der Implementierung beteiligten Komponenten und deren Abhängigkeiten, wie beispielsweise drei Cluster-Lösungen (zwei von Microsoft, eine 3rd Party Lösung). Wie man die Sache auch dreht und wendet, kommt man an diesem Fakt also nicht vorbei - ganz unabhängig von der Dauer einer Downtime oder Failover-Zeiten. Im Gegensatz zu AlwaysOn und der hier vorgestellten Version eines Stretch-Clusters, vermeidet eine entsprechende Oracle Implementierung eine derartige Komplexität, hervorgerufen duch multiple Abhängigkeiten. Den Unterschied machen Datenbank-integrierte Mechanismen, wie Fast Application Notification (FAN) und Fast Connection Failover (FCF). Für Oracle MAA Konfigurationen (Maximum Availability Architecture) sind Inter-Site Failover-Zeiten im Bereich von Sekunden keine Seltenheit. Wenn Sie dem Link zur Oracle MAA folgen, finden Sie außerdem eine Reihe an Customer Case Studies. Auch dies ist ein wichtiges Unterscheidungsmerkmal zu AlwaysOn, denn die Oracle Technologie hat sich bereits zigfach in höchst kritischen Umgebungen bewährt.   Availability Groups (Verfügbarkeitsgruppen) Die sogenannten Availability Groups (Verfügbarkeitsgruppen) sind - neben FCI - der weitere Baustein von AlwaysOn.   Hinweis: Bevor wir uns näher damit beschäftigen, sollten Sie sich noch einmal ins Gedächtnis rufen, dass eine SQL Server Datenbank nicht die gleiche Bedeutung besitzt, wie eine Oracle Datenbank, sondern eher einem Oracle Schema entspricht. So etwas wie die SQL Server Northwind Datenbank ist vergleichbar mit dem Oracle Scott Schema.   Eine Verfügbarkeitsgruppe setzt sich zusammen aus einem Set mehrerer Benutzer-Datenbanken, die im Falle eines Failover gemeinsam als Gruppe behandelt werden. Eine Verfügbarkeitsgruppe unterstützt ein Set an primären Datenbanken (primäres Replikat) und einem bis vier Sets von entsprechenden sekundären Datenbanken (sekundäre Replikate).       Es können jedoch nicht alle SQL Server Datenbanken einer AlwaysOn Verfügbarkeitsgruppe zugeordnet werden. Der SQL Server Spezialist Michael Otey zählt in seinem SQL Server Pro Artikel folgende Anforderungen auf: Verfügbarkeitsgruppen müssen mit Benutzer-Datenbanken erstellt werden. System-Datenbanken können nicht verwendet werden Die Datenbanken müssen sich im Read-Write Modus befinden. Read-Only Datenbanken werden nicht unterstützt Die Datenbanken in einer Verfügbarkeitsgruppe müssen Multiuser Datenbanken sein Sie dürfen nicht das AUTO_CLOSE Feature verwenden Sie müssen das Full Recovery Modell nutzen und es muss ein vollständiges Backup vorhanden sein Eine gegebene Datenbank kann sich nur in einer einzigen Verfügbarkeitsgruppe befinden und diese Datenbank düerfen nicht für Database Mirroring konfiguriert sein Microsoft empfiehl außerdem, dass der Verzeichnispfad einer Datenbank auf dem primären und sekundären Server identisch sein sollte Wie man sieht, eignen sich Verfügbarkeitsgruppen nicht, um HA und DR vollständig abzubilden. Die Unterscheidung zwischen der Instanzen-Ebene (FCI) und Datenbank-Ebene (Availability Groups) ist von hoher Bedeutung. Vor kurzem wurde mir gesagt, dass man mit den Verfügbarkeitsgruppen auf Shared Storage verzichten könne und dadurch Kosten spart. So weit so gut ... Man kann natürlich eine Installation rein mit Verfügbarkeitsgruppen und ohne FCI durchführen - aber man sollte sich dann darüber bewusst sein, was man dadurch alles nicht abgesichert hat - und dies wiederum für Desaster Recovery (DR) und SLAs (Service Level Agreements) bedeutet. Kurzum, um die Kombination aus beiden AlwaysOn Produkten und der damit verbundene Komplexität kommt man wohl in der Praxis nicht herum.    Availability Groups und WSFC AlwaysOn hängt von Windows Server Failover Clustering (WSFC) ab, um die aktuellen Rollen der Verfügbarkeitsreplikate einer Verfügbarkeitsgruppe zu überwachen und zu verwalten, und darüber zu entscheiden, wie ein Failover-Ereignis die Verfügbarkeitsreplikate betrifft. Das folgende Diagramm zeigt de Beziehung zwischen Verfügbarkeitsgruppen und WSFC:   Der Verfügbarkeitsmodus ist eine Eigenschaft jedes Verfügbarkeitsreplikats. Synychron und Asynchron können also gemischt werden: Availability Modus (Verfügbarkeitsmodus) Asynchroner Commit-Modus Primäres replikat schließt Transaktionen ohne Warten auf Sekundäres Synchroner Commit-Modus Primäres Replikat wartet auf Commit von sekundärem Replikat Failover Typen Automatic Manual Forced (mit möglichem Datenverlust) Synchroner Commit-Modus Geplanter, manueller Failover ohne Datenverlust Automatischer Failover ohne Datenverlust Asynchroner Commit-Modus Nur Forced, manueller Failover mit möglichem Datenverlust   Der SQL Server kennt keinen separaten Switchover Begriff wie in Oracle Data Guard. Für SQL Server werden alle Role Transitions als Failover bezeichnet. Tatsächlich unterstützt der SQL Server keinen Switchover für asynchrone Verbindungen. Es gibt nur die Form des Forced Failover mit möglichem Datenverlust. Eine ähnliche Fähigkeit wie der Switchover unter Oracle Data Guard ist so nicht gegeben.   SQL Sever FCI mit Availability Groups (Verfügbarkeitsgruppen) Neben den Verfügbarkeitsgruppen kann eine zweite Failover-Ebene eingerichtet werden, indem SQL Server FCI (auf Shared Storage) mit WSFC implementiert wird. Ein Verfügbarkeitesreplikat kann dann auf einer Standalone Instanz gehostet werden, oder einer FCI Instanz. Zum Verständnis: Die Verfügbarkeitsgruppen selbst benötigen kein Shared Storage. Diese Kombination kann verwendet werden für lokale HA auf Ebene der Instanz und DR auf Datenbank-Ebene durch Verfügbarkeitsgruppen. Das folgende Diagramm zeigt dieses Szenario:   Achtung! Hier handelt es sich nicht um ein Pendant zu Oracle RAC plus Data Guard, auch wenn das Bild diesen Eindruck vielleicht vermitteln mag - denn alle sekundären Knoten im FCI sind rein passiv. Es existiert außerdem eine weitere und ernsthafte Einschränkung: SQL Server Failover Cluster Instanzen (FCI) unterstützen nicht das automatische AlwaysOn Failover für Verfügbarkeitsgruppen. Jedes unter FCI gehostete Verfügbarkeitsreplikat kann nur für manuelles Failover konfiguriert werden.   Lesbare Sekundäre Replikate Ein oder mehrere Verfügbarkeitsreplikate in einer Verfügbarkeitsgruppe können für den lesenden Zugriff konfiguriert werden, wenn sie als sekundäres Replikat laufen. Dies ähnelt Oracle Active Data Guard, jedoch gibt es Einschränkungen. Alle Abfragen gegen die sekundäre Datenbank werden automatisch auf das Snapshot Isolation Level abgebildet. Es handelt sich dabei um eine Versionierung der Rows. Microsoft versuchte hiermit die Oracle MVRC (Multi Version Read Consistency) nachzustellen. Tatsächlich muss man die SQL Server Snapshot Isolation eher mit Oracle Flashback vergleichen. Bei der Implementierung des Snapshot Isolation Levels handelt sich um ein nachträglich aufgesetztes Feature und nicht um einen inhärenten Teil des Datenbank-Kernels, wie im Falle Oracle. (Ich werde hierzu in Kürze einen weiteren Blogbeitrag verfassen, wenn ich mich mit der neuen SQL Server 2012 Core Lizenzierung beschäftige.) Für die Praxis entstehen aus der Abbildung auf das Snapshot Isolation Level ernsthafte Restriktionen, derer man sich für den Betrieb in der Praxis bereits vorab bewusst sein sollte: Sollte auf der primären Datenbank eine aktive Transaktion zu dem Zeitpunkt existieren, wenn ein lesbares sekundäres Replikat in die Verfügbarkeitsgruppe aufgenommen wird, werden die Row-Versionen auf der korrespondierenden sekundären Datenbank nicht sofort vollständig verfügbar sein. Eine aktive Transaktion auf dem primären Replikat muss zuerst abgeschlossen (Commit oder Rollback) und dieser Transaktions-Record auf dem sekundären Replikat verarbeitet werden. Bis dahin ist das Isolation Level Mapping auf der sekundären Datenbank unvollständig und Abfragen sind temporär geblockt. Microsoft sagt dazu: "This is needed to guarantee that row versions are available on the secondary replica before executing the query under snapshot isolation as all isolation levels are implicitly mapped to snapshot isolation." (SQL Storage Engine Blog: AlwaysOn: I just enabled Readable Secondary but my query is blocked?)  Grundlegend bedeutet dies, dass ein aktives lesbares Replikat nicht in die Verfügbarkeitsgruppe aufgenommen werden kann, ohne das primäre Replikat vorübergehend stillzulegen. Da Leseoperationen auf das Snapshot Isolation Transaction Level abgebildet werden, kann die Bereinigung von Ghost Records auf dem primären Replikat durch Transaktionen auf einem oder mehreren sekundären Replikaten geblockt werden - z.B. durch eine lang laufende Abfrage auf dem sekundären Replikat. Diese Bereinigung wird auch blockiert, wenn die Verbindung zum sekundären Replikat abbricht oder der Datenaustausch unterbrochen wird. Auch die Log Truncation wird in diesem Zustant verhindert. Wenn dieser Zustand längere Zeit anhält, empfiehlt Microsoft das sekundäre Replikat aus der Verfügbarkeitsgruppe herauszunehmen - was ein ernsthaftes Downtime-Problem darstellt. Die Read-Only Workload auf den sekundären Replikaten kann eingehende DDL Änderungen blockieren. Obwohl die Leseoperationen aufgrund der Row-Versionierung keine Shared Locks halten, führen diese Operatioen zu Sch-S Locks (Schemastabilitätssperren). DDL-Änderungen durch Redo-Operationen können dadurch blockiert werden. Falls DDL aufgrund konkurrierender Lese-Workload blockiert wird und der Schwellenwert für 'Recovery Interval' (eine SQL Server Konfigurationsoption) überschritten wird, generiert der SQL Server das Ereignis sqlserver.lock_redo_blocked, welches Microsoft zum Kill der blockierenden Leser empfiehlt. Auf die Verfügbarkeit der Anwendung wird hierbei keinerlei Rücksicht genommen.   Keine dieser Einschränkungen existiert mit Oracle Active Data Guard.   Backups auf sekundären Replikaten  Über die sekundären Replikate können Backups (BACKUP DATABASE via Transact-SQL) nur als copy-only Backups einer vollständigen Datenbank, Dateien und Dateigruppen erstellt werden. Das Erstellen inkrementeller Backups ist nicht unterstützt, was ein ernsthafter Rückstand ist gegenüber der Backup-Unterstützung physikalischer Standbys unter Oracle Data Guard. Hinweis: Ein möglicher Workaround via Snapshots, bleibt ein Workaround. Eine weitere Einschränkung dieses Features gegenüber Oracle Data Guard besteht darin, dass das Backup eines sekundären Replikats nicht ausgeführt werden kann, wenn es nicht mit dem primären Replikat kommunizieren kann. Darüber hinaus muss das sekundäre Replikat synchronisiert sein oder sich in der Synchronisation befinden, um das Beackup auf dem sekundären Replikat erstellen zu können.   Vergleich von Microsoft AlwaysOn mit der Oracle MAA Ich komme wieder zurück auf die Eingangs erwähnte, mehrfach an mich gestellte Frage "Wann denn - und ob überhaupt - Oracle etwas Vergleichbares wie AlwaysOn bieten würde?" und meine damit verbundene (kurze) Irritation. Wenn Sie diesen Blogbeitrag bis hierher gelesen haben, dann kennen Sie jetzt meine darauf gegebene Antwort. Der eine oder andere Punkt traf dabei nicht immer auf Jeden zu, was auch nicht der tiefere Sinn und Zweck meiner Antwort war. Wenn beispielsweise kein Multi-Subnet mit im Spiel ist, sind alle diesbezüglichen Kritikpunkte zunächst obsolet. Was aber nicht bedeutet, dass sie nicht bereits morgen schon wieder zum Thema werden könnten (Sag niemals "Nie"). In manch anderes Fettnäpfchen tritt man wiederum nicht unbedingt in einer Testumgebung, sondern erst im laufenden Betrieb. Erst recht nicht dann, wenn man sich potenzieller Probleme nicht bewusst ist und keine dedizierten Tests startet. Und wer AlwaysOn erfolgreich positionieren möchte, wird auch gar kein Interesse daran haben, auf mögliche Schwachstellen und den besagten Teufel im Detail aufmerksam zu machen. Das ist keine Unterstellung - es ist nur menschlich. Außerdem ist es verständlich, dass man sich in erster Linie darauf konzentriert "was geht" und "was gut läuft", anstelle auf das "was zu Problemen führen kann" oder "nicht funktioniert". Wer will schon der Miesepeter sein? Für mich selbst gesprochen, kann ich nur sagen, dass ich lieber vorab von allen möglichen Einschränkungen wissen möchte, anstelle sie dann nach einer kurzen Zeit der heilen Welt schmerzhaft am eigenen Leib erfahren zu müssen. Ich bin davon überzeugt, dass es Ihnen nicht anders geht. Nachfolgend deshalb eine Zusammenfassung all jener Punkte, die ich im Vergleich zur Oracle MAA (Maximum Availability Architecture) als unbedingt Erwähnenswert betrachte, falls man eine Evaluierung von Microsoft AlwaysOn in Betracht zieht. 1. AlwaysOn ist eine komplexe Technologie Der SQL Server AlwaysOn Stack ist zusammengesetzt aus drei verschiedenen Technlogien: Windows Server Failover Clustering (WSFC) SQL Server Failover Cluster Instances (FCI) SQL Server Availability Groups (Verfügbarkeitsgruppen) Man kann eine derartige Lösung nicht als nahtlos bezeichnen, wofür auch die vielen von Microsoft dargestellten Einschränkungen sprechen. Während sich frühere SQL Server Versionen in Richtung eigener HA/DR Technologien entwickelten (wie Database Mirroring), empfiehlt Microsoft nun die Migration. Doch weshalb dieser Schwenk? Er führt nicht zu einem konsisten und robusten Angebot an HA/DR Technologie für geschäftskritische Umgebungen.  Liegt die Antwort in meiner These begründet, nach der "Windows was the God ..." noch immer gilt und man die Nachteile der allzu engen Kopplung mit Windows nicht sehen möchte? Entscheiden Sie selbst ... 2. Failover Cluster Instanzen - Kein RAC-Pendant Die SQL Server und Windows Server Clustering Technologie basiert noch immer auf dem veralteten Aktiv-Passiv Modell und führt zu einer Verschwendung von Systemressourcen. In einer Betrachtung von lediglich zwei Knoten erschließt sich auf Anhieb noch nicht der volle Mehrwert eines Aktiv-Aktiv Clusters (wie den Real Application Clusters), wie er von Oracle bereits vor zehn Jahren entwickelt wurde. Doch kennt man die Vorzüge der Skalierbarkeit durch einfaches Hinzufügen weiterer Cluster-Knoten, die dann alle gemeinsam als ein einziges logisches System zusammenarbeiten, versteht man was hinter dem Motto "Pay-as-you-Grow" steckt. In einem Aktiv-Aktiv Cluster geht es zwar auch um Hochverfügbarkeit - und ein Failover erfolgt zudem schneller, als in einem Aktiv-Passiv Modell - aber es geht eben nicht nur darum. An dieser Stelle sei darauf hingewiesen, dass die Oracle 11g Standard Edition bereits die Nutzung von Oracle RAC bis zu vier Sockets kostenfrei beinhaltet. Möchten Sie dazu Windows nutzen, benötigen Sie keine Windows Server Enterprise Edition, da Oracle 11g die eigene Clusterware liefert. Sie kommen in den Genuss von Hochverfügbarkeit und Skalierbarkeit und können dazu die günstigere Windows Server Standard Edition nutzen. 3. SQL Server Multi-Subnet Clustering - Abhängigkeit zu 3rd Party Storage Mirroring  Die SQL Server Multi-Subnet Clustering Architektur unterstützt den Aufbau eines Stretch Clusters, basiert dabei aber auf dem Aktiv-Passiv Modell. Das eigentlich Problematische ist jedoch, dass man sich zur Absicherung der Datenbank auf 3rd Party Storage Mirroring Technologie verlässt, ohne Integration zwischen dem Windows Server Failover Clustering (WSFC) und der darunterliegenden Mirroring Technologie. Wenn nun im Cluster ein Failover auf Instanzen-Ebene erfolgt, existiert keine Koordination mit einem möglichen Failover auf Ebene des Storage-Array. 4. Availability Groups (Verfügbarkeitsgruppen) - Vier, oder doch nur Zwei? Ein primäres Replikat erlaubt bis zu vier sekundäre Replikate innerhalb einer Verfügbarkeitsgruppe, jedoch nur zwei im Synchronen Commit Modus. Während dies zwar einen Vorteil gegenüber dem stringenten 1:1 Modell unter Database Mirroring darstellt, fällt der SQL Server 2012 damit immer noch weiter zurück hinter Oracle Data Guard mit bis zu 30 direkten Stanbdy Zielen - und vielen weiteren durch kaskadierende Ziele möglichen. Damit eignet sich Oracle Active Data Guard auch für die Bereitstellung einer Reader-Farm Skalierbarkeit für Internet-basierende Unternehmen. Mit AwaysOn Verfügbarkeitsgruppen ist dies nicht möglich. 5. Availability Groups (Verfügbarkeitsgruppen) - kein asynchrones Switchover  Die Technologie der Verfügbarkeitsgruppen wird auch als geeignetes Mittel für administrative Aufgaben positioniert - wie Upgrades oder Wartungsarbeiten. Man muss sich jedoch einem gravierendem Defizit bewusst sein: Im asynchronen Verfügbarkeitsmodus besteht die einzige Möglichkeit für Role Transition im Forced Failover mit Datenverlust! Um den Verlust von Daten durch geplante Wartungsarbeiten zu vermeiden, muss man den synchronen Verfügbarkeitsmodus konfigurieren, was jedoch ernstzunehmende Auswirkungen auf WAN Deployments nach sich zieht. Spinnt man diesen Gedanken zu Ende, kommt man zu dem Schluss, dass die Technologie der Verfügbarkeitsgruppen für geplante Wartungsarbeiten in einem derartigen Umfeld nicht effektiv genutzt werden kann. 6. Automatisches Failover - Nicht immer möglich Sowohl die SQL Server FCI, als auch Verfügbarkeitsgruppen unterstützen automatisches Failover. Möchte man diese jedoch kombinieren, wird das Ergebnis kein automatisches Failover sein. Denn ihr Zusammentreffen im Failover-Fall führt zu Race Conditions (Wettlaufsituationen), weshalb diese Konfiguration nicht länger das automatische Failover zu einem Replikat in einer Verfügbarkeitsgruppe erlaubt. Auch hier bestätigt sich wieder die tiefere Problematik von AlwaysOn, mit einer Zusammensetzung aus unterschiedlichen Technologien und der Abhängigkeit zu Windows. 7. Problematische RTO (Recovery Time Objective) Microsoft postioniert die SQL Server Multi-Subnet Clustering Architektur als brauchbare HA/DR Architektur. Bedenkt man jedoch die Problematik im Zusammenhang mit DNS Replikation und den möglichen langen Wartezeiten auf Client-Seite von bis zu 16 Minuten, sind strenge RTO Anforderungen (Recovery Time Objectives) nicht erfüllbar. Im Gegensatz zu Oracle besitzt der SQL Server keine Datenbank-integrierten Technologien, wie Oracle Fast Application Notification (FAN) oder Oracle Fast Connection Failover (FCF). 8. Problematische RPO (Recovery Point Objective) SQL Server ermöglicht Forced Failover (erzwungenes Failover), bietet jedoch keine Möglichkeit zur automatischen Übertragung der letzten Datenbits von einem alten zu einem neuen primären Replikat, wenn der Verfügbarkeitsmodus asynchron war. Oracle Data Guard hingegen bietet diese Unterstützung durch das Flush Redo Feature. Dies sichert "Zero Data Loss" und beste RPO auch in erzwungenen Failover-Situationen. 9. Lesbare Sekundäre Replikate mit Einschränkungen Aufgrund des Snapshot Isolation Transaction Level für lesbare sekundäre Replikate, besitzen diese Einschränkungen mit Auswirkung auf die primäre Datenbank. Die Bereinigung von Ghost Records auf der primären Datenbank, wird beeinflusst von lang laufenden Abfragen auf der lesabaren sekundären Datenbank. Die lesbare sekundäre Datenbank kann nicht in die Verfügbarkeitsgruppe aufgenommen werden, wenn es aktive Transaktionen auf der primären Datenbank gibt. Zusätzlich können DLL Änderungen auf der primären Datenbank durch Abfragen auf der sekundären blockiert werden. Und imkrementelle Backups werden hier nicht unterstützt.   Keine dieser Restriktionen existiert unter Oracle Data Guard.

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  • A Guided Tour of Complexity

    - by JoshReuben
    I just re-read Complexity – A Guided Tour by Melanie Mitchell , protégé of Douglas Hofstadter ( author of “Gödel, Escher, Bach”) http://www.amazon.com/Complexity-Guided-Tour-Melanie-Mitchell/dp/0199798109/ref=sr_1_1?ie=UTF8&qid=1339744329&sr=8-1 here are some notes and links:   Evolved from Cybernetics, General Systems Theory, Synergetics some interesting transdisciplinary fields to investigate: Chaos Theory - http://en.wikipedia.org/wiki/Chaos_theory – small differences in initial conditions (such as those due to rounding errors in numerical computation) yield widely diverging outcomes for chaotic systems, rendering long-term prediction impossible. System Dynamics / Cybernetics - http://en.wikipedia.org/wiki/System_Dynamics – study of how feedback changes system behavior Network Theory - http://en.wikipedia.org/wiki/Network_theory – leverage Graph Theory to analyze symmetric  / asymmetric relations between discrete objects Algebraic Topology - http://en.wikipedia.org/wiki/Algebraic_topology – leverage abstract algebra to analyze topological spaces There are limits to deterministic systems & to computation. Chaos Theory definitely applies to training an ANN (artificial neural network) – different weights will emerge depending upon the random selection of the training set. In recursive Non-Linear systems http://en.wikipedia.org/wiki/Nonlinear_system – output is not directly inferable from input. E.g. a Logistic map: Xt+1 = R Xt(1-Xt) Different types of bifurcations, attractor states and oscillations may occur – e.g. a Lorenz Attractor http://en.wikipedia.org/wiki/Lorenz_system Feigenbaum Constants http://en.wikipedia.org/wiki/Feigenbaum_constants express ratios in a bifurcation diagram for a non-linear map – the convergent limit of R (the rate of period-doubling bifurcations) is 4.6692016 Maxwell’s Demon - http://en.wikipedia.org/wiki/Maxwell%27s_demon - the Second Law of Thermodynamics has only a statistical certainty – the universe (and thus information) tends towards entropy. While any computation can theoretically be done without expending energy, with finite memory, the act of erasing memory is permanent and increases entropy. Life & thought is a counter-example to the universe’s tendency towards entropy. Leo Szilard and later Claude Shannon came up with the Information Theory of Entropy - http://en.wikipedia.org/wiki/Entropy_(information_theory) whereby Shannon entropy quantifies the expected value of a message’s information in bits in order to determine channel capacity and leverage Coding Theory (compression analysis). Ludwig Boltzmann came up with Statistical Mechanics - http://en.wikipedia.org/wiki/Statistical_mechanics – whereby our Newtonian perception of continuous reality is a probabilistic and statistical aggregate of many discrete quantum microstates. This is relevant for Quantum Information Theory http://en.wikipedia.org/wiki/Quantum_information and the Physics of Information - http://en.wikipedia.org/wiki/Physical_information. Hilbert’s Problems http://en.wikipedia.org/wiki/Hilbert's_problems pondered whether mathematics is complete, consistent, and decidable (the Decision Problem – http://en.wikipedia.org/wiki/Entscheidungsproblem – is there always an algorithm that can determine whether a statement is true).  Godel’s Incompleteness Theorems http://en.wikipedia.org/wiki/G%C3%B6del's_incompleteness_theorems  proved that mathematics cannot be both complete and consistent (e.g. “This statement is not provable”). Turing through the use of Turing Machines (http://en.wikipedia.org/wiki/Turing_machine symbol processors that can prove mathematical statements) and Universal Turing Machines (http://en.wikipedia.org/wiki/Universal_Turing_machine Turing Machines that can emulate other any Turing Machine via accepting programs as well as data as input symbols) that computation is limited by demonstrating the Halting Problem http://en.wikipedia.org/wiki/Halting_problem (is is not possible to know when a program will complete – you cannot build an infinite loop detector). You may be used to thinking of 1 / 2 / 3 dimensional systems, but Fractal http://en.wikipedia.org/wiki/Fractal systems are defined by self-similarity & have non-integer Hausdorff Dimensions !!!  http://en.wikipedia.org/wiki/List_of_fractals_by_Hausdorff_dimension – the fractal dimension quantifies the number of copies of a self similar object at each level of detail – eg Koch Snowflake - http://en.wikipedia.org/wiki/Koch_snowflake Definitions of complexity: size, Shannon entropy, Algorithmic Information Content (http://en.wikipedia.org/wiki/Algorithmic_information_theory - size of shortest program that can generate a description of an object) Logical depth (amount of info processed), thermodynamic depth (resources required). Complexity is statistical and fractal. John Von Neumann’s other machine was the Self-Reproducing Automaton http://en.wikipedia.org/wiki/Self-replicating_machine  . Cellular Automata http://en.wikipedia.org/wiki/Cellular_automaton are alternative form of Universal Turing machine to traditional Von Neumann machines where grid cells are locally synchronized with their neighbors according to a rule. Conway’s Game of Life http://en.wikipedia.org/wiki/Conway's_Game_of_Life demonstrates various emergent constructs such as “Glider Guns” and “Spaceships”. Cellular Automatons are not practical because logical ops require a large number of cells – wasteful & inefficient. There are no compilers or general program languages available for Cellular Automatons (as far as I am aware). Random Boolean Networks http://en.wikipedia.org/wiki/Boolean_network are extensions of cellular automata where nodes are connected at random (not to spatial neighbors) and each node has its own rule –> they demonstrate the emergence of complex  & self organized behavior. Stephen Wolfram’s (creator of Mathematica, so give him the benefit of the doubt) New Kind of Science http://en.wikipedia.org/wiki/A_New_Kind_of_Science proposes the universe may be a discrete Finite State Automata http://en.wikipedia.org/wiki/Finite-state_machine whereby reality emerges from simple rules. I am 2/3 through this book. It is feasible that the universe is quantum discrete at the plank scale and that it computes itself – Digital Physics: http://en.wikipedia.org/wiki/Digital_physics – a simulated reality? Anyway, all behavior is supposedly derived from simple algorithmic rules & falls into 4 patterns: uniform , nested / cyclical, random (Rule 30 http://en.wikipedia.org/wiki/Rule_30) & mixed (Rule 110 - http://en.wikipedia.org/wiki/Rule_110 localized structures – it is this that is interesting). interaction between colliding propagating signal inputs is then information processing. Wolfram proposes the Principle of Computational Equivalence - http://mathworld.wolfram.com/PrincipleofComputationalEquivalence.html - all processes that are not obviously simple can be viewed as computations of equivalent sophistication. Meaning in information may emerge from analogy & conceptual slippages – see the CopyCat program: http://cognitrn.psych.indiana.edu/rgoldsto/courses/concepts/copycat.pdf Scale Free Networks http://en.wikipedia.org/wiki/Scale-free_network have a distribution governed by a Power Law (http://en.wikipedia.org/wiki/Power_law - much more common than Normal Distribution). They are characterized by hubs (resilience to random deletion of nodes), heterogeneity of degree values, self similarity, & small world structure. They grow via preferential attachment http://en.wikipedia.org/wiki/Preferential_attachment – tipping points triggered by positive feedback loops. 2 theories of cascading system failures in complex systems are Self-Organized Criticality http://en.wikipedia.org/wiki/Self-organized_criticality and Highly Optimized Tolerance http://en.wikipedia.org/wiki/Highly_optimized_tolerance. Computational Mechanics http://en.wikipedia.org/wiki/Computational_mechanics – use of computational methods to study phenomena governed by the principles of mechanics. This book is a great intuition pump, but does not cover the more mathematical subject of Computational Complexity Theory – http://en.wikipedia.org/wiki/Computational_complexity_theory I am currently reading this book on this subject: http://www.amazon.com/Computational-Complexity-Christos-H-Papadimitriou/dp/0201530821/ref=pd_sim_b_1   stay tuned for that review!

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  • I Hereby Resolve… (T-SQL Tuesday #14)

    - by smisner
    It’s time for another T-SQL Tuesday, hosted this month by Jen McCown (blog|twitter), on the topic of resolutions. Specifically, “what techie resolutions have you been pondering, and why?” I like that word – pondering – because I ponder a lot. And while there are many things that I do already because of my job, there are many more things that I ponder about doing…if only I had the time. Then I ponder about making time, but then it’s back to work! In 2010, I was moderately more successful in making time for things that I ponder about than I had been in years past, and I hope to continue that trend in 2011. If Jen hadn’t settled on this topic, I could keep my ponderings to myself and no one would ever know the outcome, but she’s egged me on (and everyone else that chooses to participate)! So here goes… For me, having resolve to do something means that I wouldn’t be doing that something as part of my ordinary routine. It takes extra effort to make time for it. It’s not something that I do once and check off a list, but something that I need to commit to over a period of time. So with that in mind, I hereby resolve… To Learn Something New… One of the things I love about my job is that I get to do a lot of things outside of my ordinary routine. It’s a veritable smorgasbord of opportunity! So what more could I possibly add to that list of things to do? Well, the more I learn, the more I realize I have so much more to learn. It would be much easier to remain in ignorant bliss, but I was born to learn. Constantly. (And apparently to teach, too– my father will tell you that as a small child, I had the neighborhood kids gathered together to play school – in the summer. I’m sure they loved that – but they did it!) These are some of things that I want to dedicate some time to learning this year: Spatial data. I have a good understanding of how maps in Reporting Services works, and I can cobble together a simple T-SQL spatial query, but I know I’m only scratching the surface here. Rob Farley (blog|twitter) posted interesting examples of combining maps and PivotViewer, and I think there’s so many more creative possibilities. I’ve always felt that pictures (including charts and maps) really help people get their minds wrapped around data better, and because a lot of data has a geographic aspect to it, I believe developing some expertise here will be beneficial to my work. PivotViewer. Not only is PivotViewer combined with maps a useful way to visualize data, but it’s an interesting way to work with data. If you haven’t seen it yet, check out this interactive demonstration using Netflx OData feed. According to Rob Farley, learning how to work with PivotViewer isn’t trivial. Just the type of challenge I like! Security. You’ve heard of the accidental DBA? Well, I am the accidental security person – is there a word for that role? My eyes used to glaze over when having to study about security, or  when reading anything about it. Then I had a problem long ago that no one could figure out – not even the vendor’s tech support – until I rolled up my sleeves and painstakingly worked through the myriad of potential problems to resolve a very thorny security issue. I learned a lot in the process, and have been able to share what I’ve learned with a lot of people. But I’m not convinced their eyes weren’t glazing over, too. I don’t take it personally – it’s just a very dry topic! So in addition to deepening my understanding about security, I want to find a way to make the subject as it relates to SQL Server and business intelligence more accessible and less boring. Well, there’s actually a lot more that I could put on this list, and a lot more things I have plans to do this coming year, but I run the risk of overcommitting myself. And then I wouldn’t have time… To Have Fun! My name is Stacia and I’m a workaholic. When I love what I do, it’s difficult to separate out the work time from the fun time. But there are some things that I’ve been meaning to do that aren’t related to business intelligence for which I really need to develop some resolve. And they are techie resolutions, too, in a roundabout sort of way! Photography. When my husband and I went on an extended camping trip in 2009 to Yellowstone and the Grand Tetons, I had a nice little digital camera that took decent pictures. But then I saw the gorgeous cameras that other tourists were toting around and decided I needed one too. So I bought a Nikon D90 and have started to learn to use it, but I’m definitely still in the beginning stages. I traveled so much in 2010 and worked on two book projects that I didn’t have a lot of free time to devote to it. I was very inspired by Kimberly Tripp’s (blog|twitter) and Paul Randal’s (blog|twitter) photo-adventure in Alaska, though, and plan to spend some dedicated time with my camera this year. (And hopefully before I move to Alaska – nothing set in stone yet, but we hope to move to a remote location – with Internet access – later this year!) Astronomy. I have this cool telescope, but it suffers the same fate as my camera. I have been gone too much and busy with other things that I haven’t had time to work with it. I’ll figure out how it works, and then so much time passes by that I forget how to use it. I have this crazy idea that I can actually put the camera and the telescope together for astrophotography, but I think I need to start simple by learning how to use each component individually. As long as I’m living in Las Vegas, I know I’ll have clear skies for nighttime viewing, but when we move to Alaska, we’ll be living in a rain forest. I have no idea what my opportunities will be like there – except I know that when the sky is clear, it will be far more amazing than anything I can see in Vegas – even out in the desert - because I’ll be so far away from city light pollution. I’ve been contemplating putting together a blog on these topics as I learn. As many of my fellow bloggers in the SQL Server community know, sometimes the best way to learn something is to sit down and write about it. I’m just stumped by coming up with a clever name for the new blog, which I was thinking about inaugurating with my move to Alaska. Except that I don’t know when that will be exactly, so we’ll just have to wait and see which comes first!

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  • JMaghreb 2012 Trip Report

    - by arungupta
    JMaghreb is the inaugural Java conference organized by Morocco JUG. It is the biggest Java conference in Maghreb (5 countries in North West Africa). Oracle was the exclusive platinum sponsor with several others. The registrations had to be closed at 1412 for the free conference and several folks were already on the waiting list. Rabat with 531 registrations and Casablanca with 426 were the top cities. Some statistics ... 850+ attendees over 2 days, 500+ every day 30 sessions were delivered by 18 speakers from 10 different countries 10 sessions in French and 20 in English 6 of the speakers spoke at JavaOne 2012 8 will be at Devoxx Attendees from 5 different countries and 57 cities in Morocco 40.9% qualified them as professional and rest as students Topics ranged from HTML5, Java EE 7, ADF, JavaFX, MySQL, JCP, Vaadin, Android, Community, JCP Java EE 6 hands-on lab was sold out within 7 minutes and JavaFX in 12 minutes I gave the keynote along with Simon Ritter which was basically a recap of the Strategy and Technical keynotes presented at JavaOne 2012. An informal survey during the keynote showed the following numbers: 25% using NetBeans, 90% on Eclipse, 3 on JDeveloper, 1 on IntelliJ About 10 subscribers to free online Java magazine. This digital magazine is a comprehensive source of information for everything Java - subscribe for free!! About 10-15% using Java SE 7. Download JDK 7 and get started today! Even JDK 8 builds have been available for a while now. My second talk explained the core concepts of WebSocket and how JSR 356 is providing a standard API to build WebSocket-driven applications in Java EE 7. TOTD #183 explains how you can easily get started with WebSocket in GlassFish 4. The complete slide deck is available: Next day started with a community keynote by Sonya Barry. Some of us live the life of JCP, JSR, EG, EC, RI, etc every day, but not every body is. To address that, Sonya prepared an excellent introductory presentation providing an explanation of these terms and how java.net infrastructure supports Java development. The registration for the lab showed there is a definite demand for these technologies in this part of the world. I delivered the Java EE 6 hands-on lab to a packed room of about 120 attendees. Most of the attendees were able to progress and follow the lab instructions. Some of the attendees did not have a laptop but were taking extensive notes on paper notepads. Several attendees were already using Java EE 6 in their projects and typically they are the ones asking deep dive questions. Also gave out three copies of my recently released Java EE 6 Pocket Guide and new GlassFish t-shirts. Definitely feels happy to coach ~120 more Java developers learn standards-based enterprise Java programming. I also participated in a JCP BoF along with Werner, Sonya, and Badr. Adotp-a-JSR, java.net infrastructure, how to file a JSR, what is an RI, and other similar topics were discussed in a candid manner. You can follow @JMaghrebConf or check out their facebook page. java.net published a timely conversation with Badr El Houari - the fearless leader of the Morocco JUG team. Did you know that Morocco JUG stood for JCP EC elections (ADD LINK) ? Even though they did not get elected but did fairly well. Now some sample tweets from #JMaghreb ... #JMaghreb is over. Impressive for a first edition! Thanks @badrelhouari and all the @MoroccoJUG team ! Since you @speakjava : System.out.println("Thank you so much dear Tech Evangelist ! The JavaFX was pretty amazing !!! "); #JMaghreb @YounesVendetta @arungupta @JMaghrebConf Right ! hope he will be back to morocco again and again .. :) @Alji_ @arungupta @JMaghrebConf That dude is a genius ;) Put it on your wall :p @arungupta rocking Java EE 6 at @JMaghrebConf #Java #JavaEE #JMaghreb http://t.co/isl0Iq5p @sonyabarry you are an awesome speaker ;-) #JMaghreb rich more than 550 attendees in day one. Expecting more tomorrow! ongratulations @badrelhouari the organisation was great! The talks were pretty interesting, and the turnout was surprising at #JMaghreb! #JMaghreb is truly awesome... The speakers are unbelievable ! #JavaFX... Just amazing #JMaghreb Charmed by the talk about #javaFX ( nodes architecture, MVC, Lazy loading, binding... ) gotta start using it intead of SWT. #JMaghreb JavaFX is killing JFreeChart. It supports Charts a lot of kind of them ... #JMaghreb The british man is back #JMaghreb I do like him!! #JMaghreb @arungupta rocking @JMaghrebConf. pic.twitter.com/CNohA3PE @arungupta Great talk about the future of Java EE (JEE 7 & JEE 8) Thank you. #JMaghreb JEE7 more mooore power , leeess less code !! #JMaghreb They are simplifying the existing API for Java Message Service 2.0 #JMaghreb good to know , the more the code is simplified the better ! The Glassdoor guy #arungupta is doing it RIGHT ! #JMaghreb Great presentation of The Future of the Java Platform: Java EE 7, Java SE 8 & Beyond #jMaghreb @arungupta is a great Guy apparently #JMaghreb On a personal front, the hotel (Soiftel Jardin des Roses) was pretty nice and the location was perfect. There was a 1.8 mile loop dirt trail right next to it so I managed to squeeze some runs before my upcoming marathon. Also enjoyed some great Moroccan cuisine - Couscous, Tajine, mint tea, and moroccan salad. Visit to Kasbah of the Udayas, Hassan II (one of the tallest mosque in the world), and eating in a restaurant in a kasbah are some of the exciting local experiences. Now some pictures from the event (and around the city) ... And the complete album: Many thanks to Badr, Faisal, and rest of the team for organizing a great conference. They are already thinking about how to improve the content, logisitics, and flow for the next year. I'm certainly looking forward to JMaghreb 2.0 :-)

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  • B2B and B2C alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

    - by Katrina Gosek
    We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester Research, Inc.’s first Commerce Wave focused on B2B, “The Forrester Wave™: B2B Commerce Suites, Q4 2013,” released earlier this month. We believe that the report validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, we feel that the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: front-office content, community, and commerce features that meet customer expectations for 24x7x365 ordering, real-time customer service, and expedited shipping — both online and on mobile devices: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). It seems that this market momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management. Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery. We would like to expand on each of these 3 areas: As Forrester suggests, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.  On the topic of web content management, we were pleased to see Forrester cite Oracle’s differentiated digital experience capability in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one. So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle certainly has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we'll address in an exciting new release planned for the next 12 months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP. To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: -       2013 B2B Commerce Trends Report -       B2B Commerce Whitepaper: Consumerization, Complexity, Change -       B2B Commerce Webcast: What Industry Trend Setters Do Right -       Internet Retailer, Web Drives Sales for B2B Companies -       Internet Retailer Article, The Web Means Business: B2B Companies Beef Up Their Websites,        borrowing from b2c retailers and breaking new ground -       Internet Retailer Article, B2B e-Commerce is poised for growth

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  • Life Technologies: Making Life Easier to Manage

    - by Michael Snow
    12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} When we’re thinking about customer engagement, we’re acutely aware of all the forces at play competing for our customer’s attention. Solutions that make life easier for our customers draw attention to themselves. We tend to engage more when there is a distinct benefit and we can take a deep breath and accept that there is hope in the world and everything isn’t designed to frustrate us and make our lives miserable. (sigh…) When products are designed to automate processes that were consuming hours of our time with no relief in sight, they deserve to be recognized. One of our recent Oracle Fusion Middleware Innovation Award Winners in the WebCenter category, Life Technologies, has recently posted a video promoting their “award winning” solution. The Oracle Innovation Awards are part of the overall Oracle Excellence awards given to customers for innovation with Oracle products. More info here. Their award nomination included this description: Life Technologies delivered the My Life Service Portal as part of a larger Digital Hub strategy. This Portal is the first of its kind in the biotechnology service providing industry. The Portal provides access to Life Technologies cloud based service monitoring system where all customer deployed instruments can be remotely monitored and proactively repaired. The portal provides alerts from these cloud based monitoring services directly to the customer and to Life Technologies Field Engineers. The Portal provides insight into the instruments and services customers purchased for the purpose of analyzing and anticipating future customer needs and creating targeted sales and service programs. This portal not only provides benefits for Life Technologies internal sales and service teams but provides customers a central place to track all pertinent instrument information including: instrument service history instrument status and previous activities instrument performance analytics planned service visits warranty/contract information discussion forums social networks for lab management and collaboration alerts and notifications on all of the above team scheduling for instrument usage promote optional reagents required to keep instruments performing From their website The Life Technologies Instruments & Services Portal Helps You Save Time and Gain Peace of Mind Introducing the new, award-winning, free online tool that enables easier management of your instrument use and care, faster response to requests for service or service quotes, and instant sharing of key instrument and service information with your colleagues. Now – this unto itself is obviously beneficial for their customers who were previously burdened with having to do all of these tasks separately, manually and inconsistently by nature. Now – all in one place and free to their customers – a portal that ties it all together. They now have built the platform to give their customers yet another reason to do business with them – Their headline on their product page says it all: “Life is now easier to manage - All your instrument use and care in one place – the no-cost, no-hassle Instruments and Services Portal.” Of course – it’s very convenient that the company name includes “Life” and now can also promote to their clients and prospects that doing business with them is easy and their sophisticated lab equipment is easy to manage. In an industry full of PhD’s – “Easy” isn’t usually the first word that comes to mind, but Life Technologies has now tied the word to their brand in a very eloquent way. Between our work lives and family or personal lives, getting any mono-focused minutes of dedicated attention has become such a rare occurrence in our current era of multi-tasking that those moments of focus are highly prized. So – when something is done really well – so well that it becomes captivating and urges sharing impulses – I take notice and dig deeper and most of the time I discover other gems not so hidden below the surface. And then I share with those I know would enjoy and understand. In the spirit of full disclosure, I must admit here that the first person I shared the videos below with was my daughter. She’s in her senior year of high school in the midst of her college search. She’s passionate about her academics and has already decided that she wants to study Neuroscience in college and like her mother will be in for the long haul to a PhD eventually. In a summer science program at Smith College 2 summers ago – she sent the family famous text to me – “I just dissected a sheep’s brain – wicked cool!” – This was followed by an equally memorable text this past summer in a research mentorship in Neuroscience at UConn – “Just sliced up some rat brain. Reminded me of a deli slicer at the supermarket… sorry I forgot to call last night…” So… needless to say – I knew I had an audience that would enjoy and understand these videos below and are now being shared among her science classmates and faculty. And evidently - so does Life Technologies! They’ve done a great job on these making them fun and something that will easily be shared among their customers social networks. They’ve created a neuro-archetypal character, “Ph.Diddy” and know that their world of clients in academics, research, and other institutions would understand and enjoy the “edutainment” value in this series of videos on their YouTube channel that pokes fun at the stereotypes while also promoting their products at the same time. They use their Facebook page for additional engagement with their clients and as another venue to promote these videos. Enjoy this one as well! More to be found here: http://www.youtube.com/lifetechnologies Stay tuned to this Oracle WebCenter blog channel. Tomorrow we'll be taking a look at another winner of the Innovation Awards, LADWP - helping to keep the citizens of Los Angeles engaged with their Water and Power provider.

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  • CodePlex Daily Summary for Thursday, April 15, 2010

    CodePlex Daily Summary for Thursday, April 15, 2010New ProjectsApplication Logging Repository (ALR): The ALR is a light-weight logging framework that allows applications to log events and exceptions to a central repository.Arkane.FileProperties.DSS: Arkane.FileProperties.Dss is a library for parsing the file header of a .DSS file (as used by Olympus digital dictaphone systems) to obtain time, v...B in conTrol project: This project enables controling log-in and locking your workstation automatically, identifyng you bluetooth.DarkBook: DarkBook is a personal library project.Direct2D for Microsoft .Net: Direct2D, DirectWrite and Windows Imaging wrappers for .Net. This library allows to access Direct2D, DirectWrite and Windows Imaging Windows API f...DJ Ware: DJ Ware is an extensible music player with plugin support and innovative features to organize and explore music files. It is developed with C#, WPF...gpsMe: gpsMe is a Windows Mobile 6.x mapping solution allowing to place the user on a personnalized map. The screen requirements are VGA or WVGA but, you ...jErrorLog: jErrorLog is an error logging component for use in DotNet 2.0 or later applications. It can log error messages to any of the following: database, e...KEMET_API: Java Library (open - source). This library is a help to study egyptian hieroglyphs.Meadow: A web site project for a Swedish floorball team called Slackers. Home page built with ASP.NET 2.0, ASP.NET AJAX and SQL Server 2005.Mustang Math: Mustang Math makes it easier for young children to practice basic math facts on the computer. No keyboard or mouse required - just say the answer!...Net.Formats.oEmbed: oEmbed format implementation in c#. oEmbed is a format for allowing an embedded representation of a URL on third party sites. The simple API allows...Normlize O/R Mapper: Open source O/RM tool that participates with traditional inheritance object models as well as Hibernate/nHibernate style class shells. As I have t...N-Twill Twitter Client for VB.NET: Proyecto de cliente twitter hecho con la libreria TwitterVB2 y hecho en VB.net 2008.SIQM: Spatial Information Quality Management Toolset TIMETABLEASY Web: Under developmentTweetSharp: TweetSharp is a complete .NET library for micro-blogging platforms that allows you to write short and sweet expressions that fly to Twitter, Yammer...UISandbox: UISandbox is a sample C# source code showing how to deal with plugins requiring sandbox, when those plugins must interact with WPF application inte...WinForm SharePoint Web Part Manager: The SharePoint Web Part Manager is a WinForm tool using the SharePoint object model that enables developers and power users to add, update, delete,...WoW Character Viewer: View your World of Warcraft character (or anyone else's character), using this application. Written using Visual Basic Express 2008, then ported t...Xrns2XMod: Xrns2XMod converts from Renoise format (xrns) to mod or xm, which are more compatible formats playable from xmplay or vlc.New ReleasesArkane.FileProperties.DSS: 1.0 stable release: Executables and merge module for 1.0. (See documentation.)Bluetooth Radar: Version 2.0: Add IrDA reference for Bluetooth sending using Obex Add Project icon Add Bluetooth detection mode (Auto close application is there is no blueto...BUtil: BUtil 5.0 Alpha: Backup tasks adding.... in progressChronos WPF: Chronos v1.0 RC 1: Chronos v1.0 RC 1. Development will be feature frozen after this release, only bug fixes will be allowed. Updated nRoute assembly to v0.4 (http:...clipShow: Version 2.5: Release that addresses the canonical syntax issues in search discoverd by Tschachim (thanks again!). Also, the play list and play all menu items s...DarkBook: DarkBook alpha: Hi, here comes the alpha version of Darkbook. It has all the functions already but is still in developing. I hope it's helpful for you, at least it...DirectQ: Release 1.8.3a: Improvements to 1.8.2, which will be shortly be removed. This replaces the original 1.8.3 release from earlier today which had some late-breaking ...Effect Custom Tool for Visual Studio: Effect Custom Tool v1.1: Effect Custom Tool for Visual Studio is a visual studio 2008 extension that helps you generate c# classes from effect (*.fx) files for use with Xna...Folder Bookmarks: Folder Bookmarks 1.4.3: This is the latest version of Folder Bookmarks (1.4.3), with general improvements. It has an installer - it will create a directory 'CPascoe' in My...gpsMe: gpsMe v0.3: Required Hardware Windows Mobile 6 .Net Compact Framework 3.5 integrated gps device VGA or WVGA screen (normally works on others)IST435: Lab 4 - Enterprise Level CMS with DotNetNuke: Lab 4 - Enterprise Level CMS with DotNetNukeThis is the "starter kit" that you must base your Lab 4 on. This lab must be completed in-class.Mouse Jiggler: MouseJiggle-1.1: 1.1 release of Mouse Jiggler, now with x64 compatibility and the ability to start jiggling on run with the --jiggle or -j command-line switch.Mustang Math: MustangMath.exe: This is a quick and dirty "0.1" prototype to demonstrate the speech recognition idea. It starts asking you questions automatically on launch and k...MvcContrib: a Codeplex Foundation project: 2.0.36.0 for MVC2 (RTW): Please see the Change Log for a complete list of changes. MVC BootCamp Description of the releases: MvcContrib.Release.zip MvcContrib.dll MvcC...Nito.LINQ: Beta (v0.3): New features for this release: Several new supported platforms (see below). PDBs that are source-indexed to the appropriate CodePlex changeset. ...OpenIdPortableArea: 0.1.0.2 OpenIdPortableArea: OpenIdPortableArea.Release: DotNetOpenAuth.dll DotNetOpenAuth.xml MvcContrib.dll MvcContrib.xml OpenIdPortableArea.dll OpenIdPortableAre...PokeIn Comet Ajax Library: PokeIn Sample with Library v0.2: New version of PokeIn library with sample. v0.2 There are new features in this release and no bug detected yet.Project Tru Tiên: Elements-test V1-fix (v2): Là EL test được fix tiếp theo bản fix V1, tạm gọi đây là bản fix V2 của ELtest Trong bản fix này EL được fix thêm vụ Quest, Quest chỉnh sửa đúng t...Rule 18 - Love your clipboard: Rule 18: This is the third public beta for the first version of Rule 18. This version has been updated to support Visual Studio 2010 RTM and .NET 4.0 RTM. ...SevenZipSharp: SevenZipSharp 0.62: Added: Extraction from SFX archives. Now it is possible to unrar RAR self-extractors, unzip ZIP self-extractors, etc. Extraction from DOC, XLS, (...SharePoint Labs: SPLab3001A-FRA-Level200: SPLab3001A-FRA-Level200 This SharePoint Lab will teach the persistence object layer that SharePoint uses to centraly store configuration data and o...TTXPathNavigator: TTXPathNavigator for VS2010: Version for Visual Studio 2010turing machine simulator: SDS: SDS documentVecDraw: VecDraw_0.2.25: Alpha release for test purposesWinForm SharePoint Web Part Manager: Beta 1: First release of the WinForm SharePoitn web part manager toolXrns2XMod: Xrns2XMod 0.5.1: Mod and XM conversion format - No sample data conversion at momentZip Solution: ZipSolution 5.3: Features: 1. Added WaitMsec for visual studio support with getting access to files in post build event; 2. Added ShowTextInToolbars to app.config ...Most Popular ProjectsRawrWBFS ManagerAJAX Control ToolkitMicrosoft SQL Server Product Samples: DatabaseSilverlight ToolkitWindows Presentation Foundation (WPF)ASP.NETMicrosoft SQL Server Community & SamplesPHPExcelpatterns & practices – Enterprise LibraryMost Active ProjectsRawrpatterns & practices – Enterprise LibraryGMap.NET - Great Maps for Windows Forms & PresentationFarseer Physics EngineIonics Isapi Rewrite FilterNB_Store - Free DotNetNuke Ecommerce Catalog ModuleBlogEngine.NETjQuery Library for SharePoint Web ServicesDotRasFacebook Developer Toolkit

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  • Why Fusion Middleware matters to Oracle Applications and Fusion Applications customers?

    - by Harish Gaur
    Did you miss this general session on Monday morning presented by Amit Zavery, VP of Oracle Fusion Middleware Product Management? There will be a recording made available shortly and in the meanwhile, here is a recap. Amit presented 5 strategies customers can leverage today to extend their applications. Figure 1: 5 Oracle Fusion Middleware strategies to extend Oracle Applications & Oracle Fusion Apps 1. Engage Everyone – Provide intuitive and social experience for application users using Oracle WebCenter 2. Extend Enterprise – Extend Oracle Applications to mobile devices using Oracle ADF Mobile 3. Orchestrate Processes – Automate key organization processes across on-premise & cloud applications using Oracle BPM Suite & Oracle SOA Suite 4. Secure the core – Provide single sign-on and self-service provisioning across multiple apps using Oracle Identity Management 5. Optimize Performance – Leverage Exalogic stack to consolidate multiple instance and improve performance of Oracle Applications Session included 3 demonstrations to illustrate these strategies. 1. First demo highlighted significance of mobile applications for unlocking existing investment in Applications such as EBS. Using a native iPhone application interacting with e-Business Suite, demo showed how expense approval can be mobile enabled with enhanced visibility using BI dashboards. 2. Second demo showed how you can extend a banking process in Siebel and Oracle Policy Automation with Oracle BPM Suite.Process starts in Siebel with a customer requesting a loan, and then jumps to OPA for loan recommendations and decision making and loan processing with approvals in handled in BPM Suite. Once approvals are completed Siebel is updated to complete the process. 3. Final demo showcased FMW components inside Fusion Applications, specifically WebCenter. Boeing, Underwriter Laboratories and Electronic Arts joined this quest and discussed 3 different approaches of leveraging Fusion Middleware stack to maximize their investment in Oracle Applications and/or Fusion Applications technology. Let’s briefly review what these customers shared during the session: 1. Extend Fusion Applications We know that Oracle Fusion Middleware is the underlying technology infrastructure for Oracle Fusion Applications. Architecturally, Oracle Fusion Apps leverages several components of Oracle Fusion Middleware from Oracle WebCenter for rich collaborative interface, Oracle SOA Suite & Oracle BPM Suite for orchestrating key underlying processes to Oracle BIEE for dash boarding and analytics. Boeing talked about how they are using Oracle BPM Suite 11g, a key component of Oracle Fusion Middleware with Oracle Fusion Apps to transform their supply chain. Tim Murnin, Director of Supply Chain talked about Boeing’s 5 year supply chain transformation journey. Boeing’s Integrated and Information Management division began with automation of critical RFQ process using Oracle BPM Suite. This 1st phase resulted in 38% reduction in labor costs for RFP. As a next step in this effort, Boeing is now creating a platform to enable electronic Order Management. Fusion Apps are playing a significant role in this phase. Boeing has gone live with Oracle Fusion Product Hub and efforts are underway with Oracle Fusion Distributed Order Orchestration (DOO). So, where does Oracle BPM Suite 11g fit in this equation? Let me explain. Business processes within Fusion Apps are designed using 2 standards: Business Process Execution Language (BPEL) and Business Process Modeling Notation (BPMN). These processes can be easily configured using declarative set of tools. Boeing leverages Oracle BPM Suite 11g (which supports BPMN 2.0) and Oracle SOA Suite (which supports BPEL) to “extend” these applications. Traditionally, customizations are done within an app using native technologies. But, instead of making process changes within Fusion Apps, Boeing has taken an approach of building “extensions” layer on top of the application. Fig 2: Boeing’s use of Oracle BPM Suite to orchestrate key supply chain processes across Fusion Apps 2. Maximize Oracle Applications investment Fusion Middleware appeals not only to Fusion Apps customers, but is also leveraged by Oracle E-Business Suite, PeopleSoft, Siebel and JD Edwards customers significantly. Using Oracle BPM Suite and Oracle SOA Suite is the recommended extension strategy for Oracle Fusion Apps and Oracle Applications Unlimited customers. Electronic Arts, E-Business Suite customer, spoke about their strategy to transform their order-to-cash process using Oracle SOA Suite, Oracle Foundation Packs and Oracle BAM. Udesh Naicker, Sr Director of IT at Elecronic Arts (EA), discussed how growth of social and digital gaming had started to put tremendous pressure on EA’s existing IT infrastructure. He discussed the challenge with millions of micro-transactions coming from several sources – Microsoft Xbox, Paypal, several service providers. EA found Order-2-Cash processes stretched to their limits. They lacked visibility into these transactions across the entire value chain. EA began by consolidating their E-Business Suite R11 instances into single E-Business Suite R12. EA needed to cater to a variety of service requirements, connectivity methods, file formats, and information latency. Their integration strategy was tactical, i.e., using file uploads, TIBCO, SQL scripts. After consolidating E-Business suite, EA standardized their integration approach with Oracle SOA Suite and Oracle AIA Foundation Pack. Oracle SOA Suite is the platform used to extend E-Business Suite R12 and standardize 60+ interfaces across several heterogeneous systems including PeopleSoft, Demantra, SF.com, Workday, and Managed EDI services spanning on-premise, hosted and cloud applications. EA believes that Oracle SOA Suite 11g based extension strategy has helped significantly in the followings ways: - It helped them keep customizations out of E-Business Suite, thereby keeping EBS R12 vanilla and upgrade safe - Developers are now proficient in technology which is also leveraged by Fusion Apps. This has helped them prepare for adoption of Fusion Apps in the future Fig 3: Using Oracle SOA Suite & Oracle e-Business Suite, Electronic Arts built new platform for order processing 3. Consolidate apps and improve scalability Exalogic is an optimal platform for customers to consolidate their application deployments and enhance performance. Underwriter Laboratories talked about their strategy to run their mission critical applications including e-Business Suite on Exalogic. Christian Anschuetz, CIO of Underwriter Laboratories (UL) shared how UL is on a growth path - $1B to $2.5B in 5 years- and planning a significant business transformation from a not-for-profit to a for-profit business. To support this growth, UL is planning to simplify its IT environment and the deployment complexity associated with ERP applications and technology it runs on. Their current applications were deployed on variety of hardware platforms and lacked comprehensive disaster recovery architecture. UL embarked on a mission to deploy E-Business Suite on Exalogic. UL’s solution is unique because it is one of the first to deploy a large number of Oracle applications and related Fusion Middleware technologies (SOA, BI, Analytical Applications AIA Foundation Pack and AIA EBS to Siebel UCM prebuilt integration) on the combined Exalogic and Exadata environment. UL is planning to move to a virtualized architecture toward the end of 2012 to securely host external facing applications like iStore Fig 4: Underwrites Labs deployed e-Business Suite on Exalogic to achieve performance gains Key takeaways are: - Fusion Middleware platform is certified with major Oracle Applications Unlimited offerings. Fusion Middleware is the underlying technological infrastructure for Fusion Apps - Customers choose Oracle Fusion Middleware to extend their applications (Apps Unlimited or Fusion Apps) to keep applications upgrade safe and prepare for Fusion Apps - Exalogic is an optimum platform to consolidate applications deployments and enhance performance

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  • Why Fusion Middleware matters to Oracle Applications and Fusion Applications customers?

    - by Harish Gaur
    Did you miss this general session on Monday morning presented by Amit Zavery, VP of Oracle Fusion Middleware Product Management? There will be a recording made available shortly and in the meanwhile, here is a recap. Amit presented 5 strategies customers can leverage today to extend their applications. Figure 1: 5 Oracle Fusion Middleware strategies to extend Oracle Applications & Oracle Fusion Apps 1. Engage Everyone – Provide intuitive and social experience for application users using Oracle WebCenter 2. Extend Enterprise – Extend Oracle Applications to mobile devices using Oracle ADF Mobile 3. Orchestrate Processes – Automate key organization processes across on-premise & cloud applications using Oracle BPM Suite & Oracle SOA Suite 4. Secure the core – Provide single sign-on and self-service provisioning across multiple apps using Oracle Identity Management 5. Optimize Performance – Leverage Exalogic stack to consolidate multiple instance and improve performance of Oracle Applications Session included 3 demonstrations to illustrate these strategies. 1. First demo highlighted significance of mobile applications for unlocking existing investment in Applications such as EBS. Using a native iPhone application interacting with e-Business Suite, demo showed how expense approval can be mobile enabled with enhanced visibility using BI dashboards. 2. Second demo showed how you can extend a banking process in Siebel and Oracle Policy Automation with Oracle BPM Suite.Process starts in Siebel with a customer requesting a loan, and then jumps to OPA for loan recommendations and decision making and loan processing with approvals in handled in BPM Suite. Once approvals are completed Siebel is updated to complete the process. 3. Final demo showcased FMW components inside Fusion Applications, specifically WebCenter. Boeing, Underwriter Laboratories and Electronic Arts joined this quest and discussed 3 different approaches of leveraging Fusion Middleware stack to maximize their investment in Oracle Applications and/or Fusion Applications technology. Let’s briefly review what these customers shared during the session: 1. Extend Fusion Applications We know that Oracle Fusion Middleware is the underlying technology infrastructure for Oracle Fusion Applications. Architecturally, Oracle Fusion Apps leverages several components of Oracle Fusion Middleware from Oracle WebCenter for rich collaborative interface, Oracle SOA Suite & Oracle BPM Suite for orchestrating key underlying processes to Oracle BIEE for dash boarding and analytics. Boeing talked about how they are using Oracle BPM Suite 11g, a key component of Oracle Fusion Middleware with Oracle Fusion Apps to transform their supply chain. Tim Murnin, Director of Supply Chain talked about Boeing’s 5 year supply chain transformation journey. Boeing’s Integrated and Information Management division began with automation of critical RFQ process using Oracle BPM Suite. This 1st phase resulted in 38% reduction in labor costs for RFP. As a next step in this effort, Boeing is now creating a platform to enable electronic Order Management. Fusion Apps are playing a significant role in this phase. Boeing has gone live with Oracle Fusion Product Hub and efforts are underway with Oracle Fusion Distributed Order Orchestration (DOO). So, where does Oracle BPM Suite 11g fit in this equation? Let me explain. Business processes within Fusion Apps are designed using 2 standards: Business Process Execution Language (BPEL) and Business Process Modeling Notation (BPMN). These processes can be easily configured using declarative set of tools. Boeing leverages Oracle BPM Suite 11g (which supports BPMN 2.0) and Oracle SOA Suite (which supports BPEL) to “extend” these applications. Traditionally, customizations are done within an app using native technologies. But, instead of making process changes within Fusion Apps, Boeing has taken an approach of building “extensions” layer on top of the application. Fig 2: Boeing’s use of Oracle BPM Suite to orchestrate key supply chain processes across Fusion Apps 2. Maximize Oracle Applications investment Fusion Middleware appeals not only to Fusion Apps customers, but is also leveraged by Oracle E-Business Suite, PeopleSoft, Siebel and JD Edwards customers significantly. Using Oracle BPM Suite and Oracle SOA Suite is the recommended extension strategy for Oracle Fusion Apps and Oracle Applications Unlimited customers. Electronic Arts, E-Business Suite customer, spoke about their strategy to transform their order-to-cash process using Oracle SOA Suite, Oracle Foundation Packs and Oracle BAM. Udesh Naicker, Sr Director of IT at Elecronic Arts (EA), discussed how growth of social and digital gaming had started to put tremendous pressure on EA’s existing IT infrastructure. He discussed the challenge with millions of micro-transactions coming from several sources – Microsoft Xbox, Paypal, several service providers. EA found Order-2-Cash processes stretched to their limits. They lacked visibility into these transactions across the entire value chain. EA began by consolidating their E-Business Suite R11 instances into single E-Business Suite R12. EA needed to cater to a variety of service requirements, connectivity methods, file formats, and information latency. Their integration strategy was tactical, i.e., using file uploads, TIBCO, SQL scripts. After consolidating E-Business suite, EA standardized their integration approach with Oracle SOA Suite and Oracle AIA Foundation Pack. Oracle SOA Suite is the platform used to extend E-Business Suite R12 and standardize 60+ interfaces across several heterogeneous systems including PeopleSoft, Demantra, SF.com, Workday, and Managed EDI services spanning on-premise, hosted and cloud applications. EA believes that Oracle SOA Suite 11g based extension strategy has helped significantly in the followings ways: - It helped them keep customizations out of E-Business Suite, thereby keeping EBS R12 vanilla and upgrade safe - Developers are now proficient in technology which is also leveraged by Fusion Apps. This has helped them prepare for adoption of Fusion Apps in the future Fig 3: Using Oracle SOA Suite & Oracle e-Business Suite, Electronic Arts built new platform for order processing 3. Consolidate apps and improve scalability Exalogic is an optimal platform for customers to consolidate their application deployments and enhance performance. Underwriter Laboratories talked about their strategy to run their mission critical applications including e-Business Suite on Exalogic. Christian Anschuetz, CIO of Underwriter Laboratories (UL) shared how UL is on a growth path - $1B to $2.5B in 5 years- and planning a significant business transformation from a not-for-profit to a for-profit business. To support this growth, UL is planning to simplify its IT environment and the deployment complexity associated with ERP applications and technology it runs on. Their current applications were deployed on variety of hardware platforms and lacked comprehensive disaster recovery architecture. UL embarked on a mission to deploy E-Business Suite on Exalogic. UL’s solution is unique because it is one of the first to deploy a large number of Oracle applications and related Fusion Middleware technologies (SOA, BI, Analytical Applications AIA Foundation Pack and AIA EBS to Siebel UCM prebuilt integration) on the combined Exalogic and Exadata environment. UL is planning to move to a virtualized architecture toward the end of 2012 to securely host external facing applications like iStore Fig 4: Underwrites Labs deployed e-Business Suite on Exalogic to achieve performance gains Key takeaways are: - Fusion Middleware platform is certified with major Oracle Applications Unlimited offerings. Fusion Middleware is the underlying technological infrastructure for Fusion Apps - Customers choose Oracle Fusion Middleware to extend their applications (Apps Unlimited or Fusion Apps) to keep applications upgrade safe and prepare for Fusion Apps - Exalogic is an optimum platform to consolidate applications deployments and enhance performance TAGS: Fusion Apps, Exalogic, BPM Suite, SOA Suite, e-Business Suite Integration

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  • Who is Jeremiah Owyang?

    - by Michael Hylton
    12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: What’s your current role and what career path brought you here? J.O.: I'm currently a partner and one of the founding team members at Altimeter Group.  I'm currently the Research Director, as well as wear the hat of Industry Analyst. Prior to joining Altimeter, I was an Industry Analyst at Forrester covering Social Computing, and before that, deployed and managed the social media program at Hitachi Data Systems in Santa Clara.  Around that time, I started a career blog called Web Strategy which focused on how companies were using the web to connect with customers --and never looked back. Q: As an industry analyst, what are you focused on these days? J.O.: There are three trends that I'm focused my research on at this time:  1) The Dynamic Customer Journey:  Individuals (both b2c and b2b) are given so many options in their sources of data, channels to choose from and screens to consume them on that we've found that at each given touchpoint there are 75 potential permutations.  Companies that can map this, then deliver information to individuals when they need it will have a competitive advantage and we want to find out who's doing this.  2) One of the sub themes that supports this trend is Social Performance.  Yesterday's social web was disparate engagement of humans, but the next phase will be data driven, and soon new technologies will emerge to help all those that are consuming, publishing, and engaging on the social web to be more efficient with their time through forms of automation.  As you might expect, this comes with upsides and downsides.  3) The Sentient World is our research theme that looks out the furthest as the world around us (even inanimate objects) become 'self aware' and are able to talk back to us via digital devices and beyond.  Big data, internet of things, mobile devices will all be this next set. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? J.O.: The lines between our work and personal lives are dissolving, and this leads to a greater upside of being always connected and have deeper relationships with those that are not.  It also means a downside of society expectations that we're always around and available for colleagues, customers, and beyond.  In the future, a balance will be sought as we seek to achieve the goals of family, friends, work, and our own personal desires.  All of this is being ironically written at 430 am on a Sunday am.  Q: How can people keep up with what you’re working on? J.O.: A great question, thanks.  There are a few sources of information to find out, I'll lead with the first which is my blog at web-strategist.com.  A few times a week I'll publish my industry insights (hires, trends, forces, funding, M&A, business needs) as well as on twitter where I'll point to all the news that's fit to print @jowyang.  As my research reports go live (we publish them for all to read --called Open Research-- at no cost) they'll emerge on my blog, or checkout the research tab to find out more now.  http://www.web-strategist.com/blog/research/ Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon?  J.O.: Absolutely! This coming Thursday, September 13th, I’m doing a webcast with Oracle on “Managing Social Relationships for the Enterprise”. This is going to be a great discussion with Reggie Bradford, Senior Vice President of Product Development at Oracle and Christian Finn, Senior Director of Product Management for Oracle WebCenter. I’m looking forward to a great discussion around all those issues that so many companies are struggling with these days as they realize how much social media is impacting their business. It’s changing the way your customers and employees interact with your brand. Today it’s no longer a matter of when to become a social-enabled enterprise, but how to become a successful one. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast?  J.O.: Below is a 15 minute video which encapsulates Altimeter’s themes on the Dynamic Customer Journey and the Sentient World. I’m really proud to have taken an active role in the first ever LeWeb outside of Paris. This one, which was featured in downtown London across the street from Westminster Abbey was sold out. If you’ve not heard of LeWeb, this is a global Internet conference hosted by Loic and Geraldine Le Meur, a power couple that stem from Paris but are also living in Silicon Valley, this is one of my favorite conferences to connect with brands, technology innovators, investors and friends. Altimeter was able to play a minor role in suggesting the theme for the event “Faster Than Real Time” which stems off previous LeWebs that focused on the “Real time web”. In this radical state, companies are able to anticipate the needs of their customers by using data, technology, and devices and deliver meaningful experiences before customers even know they need it. I explore two of three of Altimeter’s research themes, the Dynamic Customer Journey, and the Sentient World in my speech, but due to time, did not focus on Adaptive Organization.

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  • Who is Jeremiah Owyang?

    - by Michael Snow
    12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: What’s your current role and what career path brought you here? J.O.: I'm currently a partner and one of the founding team members at Altimeter Group.  I'm currently the Research Director, as well as wear the hat of Industry Analyst. Prior to joining Altimeter, I was an Industry Analyst at Forrester covering Social Computing, and before that, deployed and managed the social media program at Hitachi Data Systems in Santa Clara.  Around that time, I started a career blog called Web Strategy which focused on how companies were using the web to connect with customers --and never looked back. Q: As an industry analyst, what are you focused on these days? J.O.: There are three trends that I'm focused my research on at this time:  1) The Dynamic Customer Journey:  Individuals (both b2c and b2b) are given so many options in their sources of data, channels to choose from and screens to consume them on that we've found that at each given touchpoint there are 75 potential permutations.  Companies that can map this, then deliver information to individuals when they need it will have a competitive advantage and we want to find out who's doing this.  2) One of the sub themes that supports this trend is Social Performance.  Yesterday's social web was disparate engagement of humans, but the next phase will be data driven, and soon new technologies will emerge to help all those that are consuming, publishing, and engaging on the social web to be more efficient with their time through forms of automation.  As you might expect, this comes with upsides and downsides.  3) The Sentient World is our research theme that looks out the furthest as the world around us (even inanimate objects) become 'self aware' and are able to talk back to us via digital devices and beyond.  Big data, internet of things, mobile devices will all be this next set. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? J.O.: The lines between our work and personal lives are dissolving, and this leads to a greater upside of being always connected and have deeper relationships with those that are not.  It also means a downside of society expectations that we're always around and available for colleagues, customers, and beyond.  In the future, a balance will be sought as we seek to achieve the goals of family, friends, work, and our own personal desires.  All of this is being ironically written at 430 am on a Sunday am.  Q: How can people keep up with what you’re working on? J.O.: A great question, thanks.  There are a few sources of information to find out, I'll lead with the first which is my blog at web-strategist.com.  A few times a week I'll publish my industry insights (hires, trends, forces, funding, M&A, business needs) as well as on twitter where I'll point to all the news that's fit to print @jowyang.  As my research reports go live (we publish them for all to read --called Open Research-- at no cost) they'll emerge on my blog, or checkout the research tab to find out more now.  http://www.web-strategist.com/blog/research/ Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon?  J.O.: Absolutely! This coming Thursday, September 13th, I’m doing a webcast with Oracle on “Managing Social Relationships for the Enterprise”. This is going to be a great discussion with Reggie Bradford, Senior Vice President of Product Development at Oracle and Christian Finn, Senior Director of Product Management for Oracle WebCenter. I’m looking forward to a great discussion around all those issues that so many companies are struggling with these days as they realize how much social media is impacting their business. It’s changing the way your customers and employees interact with your brand. Today it’s no longer a matter of when to become a social-enabled enterprise, but how to become a successful one. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast?  J.O.: Below is a 15 minute video which encapsulates Altimeter’s themes on the Dynamic Customer Journey and the Sentient World. I’m really proud to have taken an active role in the first ever LeWeb outside of Paris. This one, which was featured in downtown London across the street from Westminster Abbey was sold out. If you’ve not heard of LeWeb, this is a global Internet conference hosted by Loic and Geraldine Le Meur, a power couple that stem from Paris but are also living in Silicon Valley, this is one of my favorite conferences to connect with brands, technology innovators, investors and friends. Altimeter was able to play a minor role in suggesting the theme for the event “Faster Than Real Time” which stems off previous LeWebs that focused on the “Real time web”. In this radical state, companies are able to anticipate the needs of their customers by using data, technology, and devices and deliver meaningful experiences before customers even know they need it. I explore two of three of Altimeter’s research themes, the Dynamic Customer Journey, and the Sentient World in my speech, but due to time, did not focus on Adaptive Organization.

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  • CodePlex Daily Summary for Thursday, June 17, 2010

    CodePlex Daily Summary for Thursday, June 17, 2010New ProjectsAstalanumerator: A JavaScript based recursive DOM/JS object inspector. Uses a simple tree menu to enumerate all properties of a object.BDD Log Converter: A simple .NET class and console application that will convert BDD logs (MDT) into XML format.CastleInvestProj: Castle Investigating project Easy Callback: This library facilitates the use of multiple asynchronous calls on the same page, and asynchronous calls from a user control also have a clean cod...Easy Wings: Small webApp to manage aircraft booking in flying club. French only for the moment.EPiServer Template Foundation: EPiServer Template Foundation builds on top of Page Type Builder to provide a framework for common site features such as basic page type properties...guidebook: a project to plan your road trip.Look into documents for e-discovery: Search, browse, tag, annotate documents such as MS Word, PDF, e-mail, etc. Good for legal professionals do e-discovery. One Bus Away for Windows Phone: A Windows Phone 7 application written in Silverlight for the OneBusAway (www.onebusaway.org) website. Allows mobile users to search for public tra...OneBusAway for Windows Phone 7: OneBusAway is a service with transit information for the Seattle, WA region. We are creating a mobile application for Windows Phone 7 utilizing th...PoFabLab - Poetry Generation Library and Editor in .NET: PoFabLab is an open source library and word processor designed for digital poets. The library can scan lines, perform Markov analysis, filter text...Project Axure: More details coming soon.Чат кутежа 2.0: ИРЦ чат специально для форума ЕНЕ简易代码生成器: 初次使用CodePlex,这只是一个测试项目。打算用WPF做一个简单的代码生成器,兼具SQL Server Client功能。使用.Net 4.0, C#开发。运营工作系统: TRAS(Team resource assist system) is a toolkit that help the studio to manage and distribute the daily work, like publish the news, GM broadcast a...New ReleasesAmuse - A New MU* Client For Windows: 2010 June: Important Notice to TestersPlease uninstall any previous versions of Amuse prior to this one before installing. Changes and InformationFirst relea...ASP.NET Generic Data Source Control: V1.0: GenericDataSource - Version 1.0Binary This is the first official binary release of the GenericDataSource for ASP.NET - stable and ready for product...Astalanumerator: Astalanumerator 0.7: I wanted to map all properties in javascript and inspect them regardless if they were objects or not. IE doesn’t support for(i in..) for native pro...BDD Log Converter: BDD Log Converter 0.1.0: First release (0.1.0).DVD Swarm: 0.8.10.616: Major update with improvements to encoding speed.Easy Callback: Easy Callback 1.0.0.0: Easy Callback library 1.0.0.0Facebook Connect Authentication for ASP.NET: Facebook Connect Authentication for ASP.NET - v1.0: Now supporting Facebook's new Open Graph API JavaScript SDK, this release of FBConnectAuth also adds support for running in partially trusted envir...FlickrNet API Library: 3.0 Beta 3: Another small Beta. Changed parsing code so exceptions aren't raised when new attributes are added by Flickr. This affects searches where you are ...Infragistics Analytics Framework: Infragistics Analytics Framework 10.2: An updated version of Infragistics Analytics Framework, which utilizes the newest version (v.1.4.4) of MSAF as well as the newest release (v.10.2) ...NUnit Add-in for Growl Notifications: NUnit Add-in for Growl Notifications 1.0 build 1: Version 1.0 build 1:[change] Test run failure notification now disappears automaticallyOpen Source PLM Activities: 3dxml player integration for Aras Innovator: This is just a simple html file you need to add to your Aras Innovator install directory. It loads the 3Dxml player for your 3dxml files. Tested o...patterns & practices - Windows Azure Guidance: WAAG - Part 2 - Drop 1: First code and docs drop for Part 2 of the Windows Azure Architecture Guide Part 1 of the Guide is released here. Highlights of this release are:...Phalanger - The PHP Language Compiler for the .NET Framework: 2.0 (June 2010): Installer of the latest binaries of Phalanger 2.0 (June 2010) and its integration into Visual Studio 2008 SP1. * Improved compatibility with P...RIA Services Essentials: Book Club Application (June 16, 2010): Added some XAML to hide/show link to BookShelf page based on whether the user is logged in or not. Updated IsBookOwner authorization rule implement...secs4net: Relase 1.01: version 1.01 releasesELedit: sELedit v1.1c: Added: Tool for exporting NPC/Mob database file that is used by sNPCeditSharePoint Ad Rotator: SPAdRotator 2.0 Beta 2: Added: Open tool pane link to default Web Part text Made all images except the first hidden by default, so the Web Part will degrade gracefully w...sMAPtool: sMAPtool v0.7f (without Maps): Added: 3rd party magnifier softwaresNPCedit: sNPCedit v0.9c: Added: npc/mob names and corresponding datbaseSolidWorks Addin Development: GenericAddinFrameworkR1-06.17.2010: .sTASKedit: sTASKedit v0.8: Important BugFix: there was an mistake in the structure, team-member block and get-items block was swapped internally. Tasks that contains both blo...stefvanhooijdonk.com: UnitTesting-SP2010-TFS2010: Files for my post on TFS2010 and NUnit testing with SP2010 projects. see the post here: http://wp.me/pMnlQ-88 The XSLT here is from http://nunit4t...Telerik CAB Enabling Kit for RadControls for WinForms: TCEK 2010.1.10.504: What's new in v2010.1.0610 (Beta): RadDocking component has been replaced with the latest RadDock control Requirements: Visual Studio 2005+ Tele...TFS Buddy: TFS Buddy 1.2: Fixes a problem with notificationsThales Simulator Library: Version 0.9: The Thales Simulator Library is an implementation of a software emulation of the Thales (formerly Zaxus & Racal) Hardware Security Module cryptogra...Triton Application Framework: Tools - Code Generator - Build 1.0: This is the first release of the Generator. This is buggy but works.VCC: Latest build, v2.1.30616.0: Automatic drop of latest buildXsltDb - DotNetNuke Module Builder: 01.01.27: Code completion for XsltDb, HTML and XSL stuff!! Full screen editing Some bugs are still in EditArea component and object lists in code completi...Чат кутежа 2.0: 0.9a build 2 версия: вторая сборка первой альфа-версии ирц-клиента.Most Popular ProjectsWBFS ManagerRawrAJAX Control ToolkitMicrosoft SQL Server Product Samples: DatabaseSilverlight ToolkitWindows Presentation Foundation (WPF)patterns & practices – Enterprise LibraryPHPExcelMicrosoft SQL Server Community & SamplesASP.NETMost Active ProjectsdotSpatialpatterns & practices: Enterprise Library Contribpatterns & practices – Enterprise LibraryBlogEngine.NETLightweight Fluent WorkflowRhyduino - Arduino and Managed CodeSunlit World SchemeNB_Store - Free DotNetNuke Ecommerce Catalog ModuleSolidWorks Addin DevelopmentN2 CMS

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  • Five Ways Enterprise 2.0 Can Transform Your Business - Q&A from the Webcast

    - by [email protected]
    A few weeks ago, Vince Casarez and I presented with KMWorld on the Five Ways Enterprise 2.0 Can Transform Your Business. It was an enjoyable, interactive webcast in which Vince and I discussed the ways Enterprise 2.0 can transform your business and more importantly, highlighted key customer examples of how to do so. If you missed the webcast, you can catch a replay here. We had a lot of audience participation in some of the polls we conducted and in the Q&A session. We weren't able to address all of the questions during the broadcast, so we attempted to answer them here: Q: Which area within your firm focuses on Web 2.0? Meaning, do you find new departments developing just to manage the web 2.0 (Twitter, Facebook, etc.) user experience or are you structuring current departments? A: There are three distinct efforts within Oracle. The first is around delivery of these Web 2.0 services for enterprise deployments. This is the focus of the WebCenter team. The second effort is injecting these Web 2.0 services into use cases that drive the different enterprise applications. This effort is focused on how to manage these external services and bring them into a cohesive flow for marketing programs, customer care, and purchasing. The third effort is how we consume these services internally to enhance Oracle's business delivery. It leverages the technologies and use cases of the first two but also pushes the envelope with regards to future directions of these other two areas. Q: In a business, Web 2.0 is mostly like action logs. How can we leverage the official process practice versus the logs of a recent action? Example: a system configuration modified last night on a call out versus the official practice that everybody would use in the morning.A: The key thing to remember is that most Web 2.0 actions / activity streams today are based on collaboration and communication type actions. At least with public social sites like Facebook and Twitter. What we're delivering as part of the WebCenter Suite are not just these types of activities but also enterprise application activities. These enterprise application activities come from different application modules: purchasing, HR, order entry, sales opportunity, etc. The actions within these systems are normally tied to a business object or process: purchase order/customer, employee or department, customer and supplier, customer and product, respectively. Therefore, the activities or "logs" as you name them are able to be "typed" so that as a viewer, you can filter or decide to see only certain types of information. In your example, you could have a view that only showed you recent "configuration" changes and this could be right next to a view that showed off the items to be watched every morning. Q: It's great to hear about customers using the software but is there any plan for future webinars to show what the products/installs look like? That would be very helpful.A: We don't have a webinar planned to show off the install process. However, we have a viewlet that's posted on Oracle Technology Network. You can see it here:http://www.oracle.com/technetwork/testcontent/wcs-install-098014.htmlAnd we've got excellent documentation that walks you through the steps here:http://download.oracle.com/docs/cd/E14571_01/install.1111/e12001/install.htmAnd there's a whole set of demos and examples of what WebCenter can do at this URL:http://www.oracle.com/technetwork/middleware/webcenter/release11-demos-097468.html Q: How do you anticipate managing metadata across the enterprise to make content findable?A: We need to first make sure we are all talking about the same thing when we use a word like "metadata". Here's why...  For a developer, metadata means information that describes key elements of the portal or application and what the portal or application can do. For content systems, metadata means key terms that provide a taxonomy or folksonomy about the information that is being indexed, ordered, and managed. For business intelligence systems, metadata means key terms that provide labels to groups of data that most non-mathematicians need to understand. And for SOA, metadata means labels for parts of the processes that business owners should understand that connect development terminology. There are also additional requirements for metadata to be available to the team building these new solutions as well as requirements to make this metadata available to the running system. These requirements are often separated by "design time" and "run time" respectively. So clearly, a general goal of managing metadata across the enterprise is very challenging. We've invested a huge amount of resources around Oracle Metadata Services (MDS) to be able to provide a more generic system for all of these elements. No other vendor has anything like this technology foundation in their products. This provides a huge benefit to our customers as they will now be able to find content, processes, people, and information from a common set of search interfaces with consistent enterprise wide results. Q: Can you give your definition of terms as to document and content, please?A: Content applies to a broad category of information from Word documents, presentations and reports through attachments to invoices and/or purchase orders. Content is essentially any type of digital asset including images, video, and voice. A document is just one type of content. Q: Do you have special integration tools to realize an interaction between UCM and WebCenter Spaces/Services?A: Yes, we've dedicated a whole team of engineers to exploit the key features of Oracle UCM within WebCenter.  While ensuring that WebCenter can connect to other non-Oracle systems, we've made sure that with the combined set of Oracle technology, no other solution can match the combined power and integration.  This is part of the Oracle Fusion Middleware strategy which is to provide best in class capabilities for Content and Portals.  When combined together, the synergy between the two products enables users to quickly add capabilities when they are needed.  For example, simple document sharing is part of the combined product offering, but if legal discovery or archiving is required, Oracle UCM product includes these capabilities that can be quickly added.  There's no need to move content around or add another system to support this, it's just a feature that gets turned on within Oracle UCM. Q: All customers have some interaction with their applications and have many older versions, how do you see some of these new Enterprise 2.0 capabilities adding value to existing enterprise application deployments?A: Just as Service Oriented Architectures allowed for connecting the processes of different applications systems to work together, there's a need for a similar approach with regards to these enterprise 2.0 capabilities. Oracle WebCenter is built on a core architecture that allows for SOA of these Enterprise 2.0 services so that one set of scalable services can be used and integrated directly into any type of application. In this way, users can get immediate value out of the Enterprise 2.0 capabilities without having to wait for the next major release or upgrade. These centrally managed WebCenter services expose a set of standard interfaces that make it extremely easy to add them into existing applications no matter what technology the application has been implemented. Q: We've heard about Oracle Next Generation applications called "Fusion Applications", can you tell me how all this works together?A: Oracle WebCenter powers the core collaboration and social computing services found within Fusion Applications. It is the core user experience technology for how all the application screens have been implemented. And the core concept of task flows allows for all the Fusion Applications modules to be adaptable and composable by business users and IT without needing to be a professional developer. Oracle WebCenter is at the heart of the new Fusion Applications. In addition, the same patterns and technologies are now being added to the existing applications including JD Edwards, Siebel, Peoplesoft, and eBusiness Suite. The core technology enables all these customers to have a much smoother upgrade path to Fusion Applications. They get immediate benefits of injecting new user interactions into their existing applications without having to completely move to Fusion Applications. And then when the time comes, their users will already be well versed in how the new capabilities work. Q: Does any of this work with non Oracle software? Other databases? Other application servers? etc.A: We have made sure that Oracle WebCenter delivers the broadest set of development choices so that no matter what technology you developers are using, WebCenter capabilities can be quickly and easily added to the site or application. In addition, we have certified Oracle WebCenter to run against non-Oracle databases like DB2 and SQLServer. We have stated plans for certification against MySQL as well. Later in CY 2011, Oracle will provide certification on non-Oracle application servers such as WebSphere and JBoss. Q: How do we balance User and IT requirements in regards to Enterprise 2.0 technologies?A: Wrong decisions are often made because employee knowledge is not tapped efficiently and opportunities to innovate are often missed because the right people do not work together. Collaboration amongst workers in the right business context is critical for success. While standalone Enterprise 2.0 technologies can improve collaboration for collaboration's sake, using social collaboration tools in the context of business applications and processes will improve business responsiveness and lead companies to a more competitive position. As these systems become more mission critical it is essential that they maintain the highest level of performance and availability while scaling to support larger communities. Q: What are the ways in which Enterprise 2.0 can improve business responsiveness?A: With a wide range of Enterprise 2.0 tools in the marketplace, CIOs need to deploy solutions that will meet the requirements from users as well as address the requirements from IT. Workers want a next-generation user experience that is personalized and aggregates their daily tools and tasks, while IT needs to ensure the solution is secure, scalable, flexible, reliable and easily integrated with existing systems. An open and integrated approach to deploying portals, content management, and collaboration can enhance your business by addressing both the needs of knowledge workers for better information and the IT mandate to conserve resources by simplifying, consolidating and centralizing infrastructure and administration.  

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  • Massive Silverlight Giveaway! DevExpress , Syncfusion, Crypto Obfuscator and SL Spy!

    - by mbcrump
    Oh my, have we grown! Maybe I should change the name to Multiple Silverlight Giveaways. So far, my Silverlight giveaways have been such a success that I’m going to be able to give away more than one Silverlight product every month. Last month, we gave away 3 great products. 1) ComponentOne Silverlight Controls 2)  ComponentOne XAP Optimizer (with obfuscation) and 3) Silverlight Spy. This month, we will give away 4 great Silverlight products and have 4 different winners. This way the Silverlight community can grow with more than just one person winning all the prizes. This month we will be giving away: DevExpress Silverlight Controls – Over 50+ Silverlight Controls Syncfusion User Interface Edition - Create stunning line of business silverlight applications with a wide range of components including a high performance grid, docking manager, chart, gauge, scheduler and much more. Crypto Obfuscator – Works for all .NET including Silverlight/Windows Phone 7. Silverlight Spy – provides a license EVERY month for this giveaway. ----------------------------------------------------------------------------------------------------------------------------------------------------------- Win a FREE developer’s license of one of the products listed above! 4 winners will be announced on April 1st, 2011! To be entered into the contest do the following things: Subscribe to my feed. – Use Google Reader, email or whatever is best for you.  Leave a comment below with a valid email account (I WILL NOT share this info with anyone.) Retweet the following : I just entered to win free #Silverlight controls from @mbcrump . Register here: http://mcrump.me/fTSmB8 ! Don’t change the URL because this will allow me to track the users that Tweet this page. Don’t forget to visit each of the vendors sites because they made this possible. MichaelCrump.Net provides Silverlight Giveaways every month. You can also see the latest giveaway by bookmarking http://giveaways.michaelcrump.net . ---------------------------------------------------------------------------------------------------------------------------------------------------------- DevExpress Silverlight Controls Let’s take a quick look at some of the software that is provided in this giveaway. Before we get started with the Silverlight Controls, here is a couple of links to bookmark for the DevExpress Silverlight Controls: The Live Demos of the Silverlight Controls is located here. Great Video Tutorials of the Silverlight Controls are here. One thing that I liked about the DevExpress is how easy it was to find demos of each control. After you install the controls the following Program Group appears complete with “demos” that include full-source.   So, the first question that you may ask is, “What is included?” Here is the official list below. I wanted to show several of the controls that I think developers will use the most. The Book – Very rich animation between switching pages. Very easy to add your own images and custom text. The Menu – This is another control that just looked great. You can easily add images to the menu items with a few lines of XAML. The Window / Dialog Box – You can use this control to make a very beautiful “Wizard” to help your users navigate between pages. This is useful in setup or installation. Calculator – This would be useful for any type of Banking app. Also a first that I’ve seen from a 3rd party Control company. DatePicker – This controls feels a lot smoother than the one provided by Microsoft. It also provides the ability to “Clear” the selection. Overall the DevExpress Silverlight Controls feature a lot of quality controls that you should check out. You can go ahead and download a trial version of it right now by clicking here. If you win the contest you can simply enter your registration key and continue using the product without reinstalling. Syncfusion User Interface Edition Before we get started with the Syncfusion User Interface Edition, here is a couple of links to bookmark. The Live Demos can be found here. You can download a demo of it now at http://www.syncfusion.com/downloads/evalstart. After you install the Syncfusion, you can view the dashboard to run locally installed samples. You may also download the documentation to your local machine if needed. Since the name of the package is “User Interface Edition”, I decided to share several samples that struck me as “awesome”. Dashboard Gauges – I was very impressed with the various gauges they have included. The digital clock also looks very impressive. Diagram – The diagrams are also very easy to build. In the sample project below you can drag/drop the shapes onto the content pane. More complex lines like the Bezier lines are also easy to create using Syncfusion. Scheduling – Another strong component was the Scheduling with built-in support for Themes. Tools – If all of that wasn’t enough, it also comes with a nice pack of essential tools. Syncfusion has a nice variety of Silverlight Controls that you should check out. You can go ahead and download a trial version of it right now by clicking here. Crypto Obfuscator The following feature set is what is important to me in an Obfuscator since I am a Silverlight/WP7 Developer: And thankfully this is what you get in Crypto Obfuscator. You can download a trial version right now if you want to go ahead and play with it. Let’s spend a few moments taking a look at the application. After you have installed Crypto Obfuscator you will see the following screen: After you click on Assemblies you have the option to add your .XAP file in: I went ahead and loaded my .xap file from a Silverlight Application. At this point, you can simply save your project and hit “Obfuscate” and your done. You don’t have to mess with any of the other settings if you don’t want too. Of course, you can change the settings and add obfuscation rules, watermarks and signing if you wish.  After Obfuscation, it looks like this in .NET Reflector: I was trying to browse through methods and it actually crashed Reflector. This confirms the level of protection the obfuscator is providing. If this were a commercial application that my team built, I would have a huge smile on my face right now. Crypto Obfuscator is a great product and I hope you will spend the time learning more about it. Silverlight Spy Silverlight Spy is a runtime inspector tool that will tell you pretty much everything that is going on with the application. Basically, you give it a URL that contains a Silverlight application and you can explore the element tree, events, xaml and so much more. This has already been reviewed on MichaelCrump.net. _________________________________________________________________________________________ Thanks for reading and don’t forget to leave a comment below in order to win one of the four prizes available! Subscribe to my feed

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  • Rapid Evolution of Society & Technology

    - by Michael Snow
    We caught up with Brian Solis on the phone the other day and Christie Flanagan had a chance to chat with him and learn a bit more about him and some of the concepts he'll be addressing in our Social Business Thought Leaders Webcast on Thursday 12/13/12. «--- Interview with Brian Solis  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast- mso-fareast-theme-font:minor-latin; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Be sure and register for this week's webcast ---» ------------------- Guest post by Brian Solis. Reposted (Borrowed) from his posting of May 24, 2012 Dear [insert business name], what’s your promise? - Brian Solis You say you want to get closer to customers, but your actions are different than your words. You say you want to “surprise and delight” customers, but your product development teams are too busy building against a roadmap without consideration of the 5th P of marketing…people. Your employees are your number one asset, however the infrastructure of the organization has turned once optimistic and ambitious intrapreneurs into complacent cogs or worse, your greatest detractors. You question the adoption of disruptive technology by your internal champions yet you’ve not tried to find the value for yourself. You’re a change agent and you truly wish to bring about change, but you’ve not invested time or resources to answer “why” in your endeavors to become a connected or social business. If we are to truly change, we must find purpose. We must uncover the essence of our business and the value it delivers to traditional and connected consumers. We must rethink the spirit of today’s embrace and clearly articulate how transformation is going to improve customer and employee experiences and relationships now and over time. Without doing so, any attempts at evolution will be thwarted by reality. In an era of Digital Darwinism, no business is too big to fail or too small to succeed. These are undisciplined times which require alternative approaches to recognize and pursue new opportunities. But everything begins with acknowledging the 360 view of the world that you see today is actually a filtered view of managed and efficient convenience. Today, many organizations that were once inspired by innovation and engagement have fallen into a process of marketing, operationalizing, managing, and optimizing. That might have worked for the better part of the last century, but for the next 10 years and beyond, new vision, leadership and supporting business models will be written to move businesses from rigid frameworks to adaptive and agile entities. I believe that today’s executives will undergo a great test; a test of character, vision, intention, and universal leadership. It starts with a simple, but essential question…what is your promise? Notice, I didn’t ask about your brand promise. Nor did I ask for you to cite your mission and vision statements. This is much more than value propositions or manufactured marketing language designed to hook audiences and stakeholders. I asked for your promise to me as your consumer, stakeholder, and partner. This isn’t about B2B or B2C, but instead, people to people, person to person. It is this promise that will breathe new life into an organization that on the outside, could be misdiagnosed as catatonic by those who are disrupting your markets. A promise, for example, is meant to inspire. It creates alignment. It serves as the foundation for your vision, mission, and all business strategies and it must come from the top to mean anything. For without it, we cannot genuinely voice what it is we stand for or stand behind. Think for a moment about the definition of community. It’s easy to confuse a workplace or a market where everyone simply shares common characteristics. However, a community in this day and age is much more than belonging to something, it’s about doing something together that makes belonging matter The next few years will force a divide where companies are separated by intention as measured by actions and words. But, becoming a social business is not enough. Becoming more authentic and transparent doesn’t serve as a mantra for a renaissance. A promise is the ink that inscribes the spirit of the relationship between you and me. A promise serves as the words that influence change from within and change beyond the halls of our business. It is the foundation for a renewed embrace, one that must then find its way to every aspect of the organization. It’s the difference between a social business and an adaptive business. While an adaptive business can also be social, it is the culture of the organization that strives to not just use technology to extend current philosophies or processes into new domains, but instead give rise to a new culture where striving for relevance is among its goals. The tools and networks simply become enablers of a greater mission You are reading this because you believe in something more than what you’re doing today. While you fight for change within your organization, remember to aim for a higher purpose. Organizations that strive for innovation, imagination, and relevance will outperform those that do not. Part of your job is to lead a missionary push that unites the groundswell with a top down cascade. Change will only happen because you and other internal champions see what others can’t and will do what other won’t. It takes resolve. It takes the ability to translate new opportunities into business value. And, it takes courage. “This is a very noisy world, so we have to be very clear what we want them to know about us”-Steve Jobs ----------------------------------------------------------------- So -- where do you begin to evaluate the kind of experience you are delivering for your customers, partners, and employees?  Take a look at this White Paper: Creating a Successful and Meaningful Customer Experience on the Web and then have a cup of coffee while you listen to the sage advice of Guy Kawasaki in a short video below.   An interview with Guy Kawasaki on Maximizing Social Media Channels 

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  • The Faces in the Crowdsourcing

    - by Applications User Experience
    By Jeff Sauro, Principal Usability Engineer, Oracle Imagine having access to a global workforce of hundreds of thousands of people who can perform tasks or provide feedback on a design quickly and almost immediately. Distributing simple tasks not easily done by computers to the masses is called "crowdsourcing" and until recently was an interesting concept, but due to practical constraints wasn't used often. Enter Amazon.com. For five years, Amazon has hosted a service called Mechanical Turk, which provides an easy interface to the crowds. The service has almost half a million registered, global users performing a quarter of a million human intelligence tasks (HITs). HITs are submitted by individuals and companies in the U.S. and pay from $.01 for simple tasks (such as determining if a picture is offensive) to several dollars (for tasks like transcribing audio). What do we know about the people who toil away in this digital crowd? Can we rely on the work done in this anonymous marketplace? A rendering of the actual Mechanical Turk (from Wikipedia) Knowing who is behind Amazon's Mechanical Turk is fitting, considering the history of the actual Mechanical Turk. In the late 1800's, a mechanical chess-playing machine awed crowds as it beat master chess players in what was thought to be a mechanical miracle. It turned out that the creator, Wolfgang von Kempelen, had a small person (also a chess master) hiding inside the machine operating the arms to provide the illusion of automation. The field of human computer interaction (HCI) is quite familiar with gathering user input and incorporating it into all stages of the design process. It makes sense then that Mechanical Turk was a popular discussion topic at the recent Computer Human Interaction usability conference sponsored by the Association for Computing Machinery in Atlanta. It is already being used as a source for input on Web sites (for example, Feedbackarmy.com) and behavioral research studies. Two papers shed some light on the faces in this crowd. One paper tells us about the shifting demographics from mostly stay-at-home moms to young men in India. The second paper discusses the reliability and quality of work from the workers. Just who exactly would spend time doing tasks for pennies? In "Who are the crowdworkers?" University of California researchers Ross, Silberman, Zaldivar and Tomlinson conducted a survey of Mechanical Turk worker demographics and compared it to a similar survey done two years before. The initial survey reported workers consisting largely of young, well-educated women living in the U.S. with annual household incomes above $40,000. The more recent survey reveals a shift in demographics largely driven by an influx of workers from India. Indian workers went from 5% to over 30% of the crowd, and this block is largely male (two-thirds) with a higher average education than U.S. workers, and 64% report an annual income of less than $10,000 (keeping in mind $1 has a lot more purchasing power in India). This shifting demographic certainly has implications as language and culture can play critical roles in the outcome of HITs. Of course, the demographic data came from paying Turkers $.10 to fill out a survey, so there is some question about both a self-selection bias (characteristics which cause Turks to take this survey may be unrepresentative of the larger population), not to mention whether we can really trust the data we get from the crowd. Crowds can perform tasks or provide feedback on a design quickly and almost immediately for usability testing. (Photo attributed to victoriapeckham Flikr While having immediate access to a global workforce is nice, one major problem with Mechanical Turk is the incentive structure. Individuals and companies that deploy HITs want quality responses for a low price. Workers, on the other hand, want to complete the task and get paid as quickly as possible, so that they can get on to the next task. Since many HITs on Mechanical Turk are surveys, how valid and reliable are these results? How do we know whether workers are just rushing through the multiple-choice responses haphazardly answering? In "Are your participants gaming the system?" researchers at Carnegie Mellon (Downs, Holbrook, Sheng and Cranor) set up an experiment to find out what percentage of their workers were just in it for the money. The authors set up a 30-minute HIT (one of the more lengthy ones for Mechanical Turk) and offered a very high $4 to those who qualified and $.20 to those who did not. As part of the HIT, workers were asked to read an email and respond to two questions that determined whether workers were likely rushing through the HIT and not answering conscientiously. One question was simple and took little effort, while the second question required a bit more work to find the answer. Workers were led to believe other factors than these two questions were the qualifying aspect of the HIT. Of the 2000 participants, roughly 1200 (or 61%) answered both questions correctly. Eighty-eight percent answered the easy question correctly, and 64% answered the difficult question correctly. In other words, about 12% of the crowd were gaming the system, not paying enough attention to the question or making careless errors. Up to about 40% won't put in more than a modest effort to get paid for a HIT. Young men and those that considered themselves in the financial industry tended to be the most likely to try to game the system. There wasn't a breakdown by country, but given the demographic information from the first article, we could infer that many of these young men come from India, which makes language and other cultural differences a factor. These articles raise questions about the role of crowdsourcing as a means for getting quick user input at low cost. While compensating users for their time is nothing new, the incentive structure and anonymity of Mechanical Turk raises some interesting questions. How complex of a task can we ask of the crowd, and how much should these workers be paid? Can we rely on the information we get from these professional users, and if so, how can we best incorporate it into designing more usable products? Traditional usability testing will still play a central role in enterprise software. Crowdsourcing doesn't replace testing; instead, it makes certain parts of gathering user feedback easier. One can turn to the crowd for simple tasks that don't require specialized skills and get a lot of data fast. As more studies are conducted on Mechanical Turk, I suspect we will see crowdsourcing playing an increasing role in human computer interaction and enterprise computing. References: Downs, J. S., Holbrook, M. B., Sheng, S., and Cranor, L. F. 2010. Are your participants gaming the system?: screening mechanical turk workers. In Proceedings of the 28th international Conference on Human Factors in Computing Systems (Atlanta, Georgia, USA, April 10 - 15, 2010). CHI '10. ACM, New York, NY, 2399-2402. Link: http://doi.acm.org/10.1145/1753326.1753688 Ross, J., Irani, L., Silberman, M. S., Zaldivar, A., and Tomlinson, B. 2010. Who are the crowdworkers?: shifting demographics in mechanical turk. In Proceedings of the 28th of the international Conference Extended Abstracts on Human Factors in Computing Systems (Atlanta, Georgia, USA, April 10 - 15, 2010). CHI EA '10. ACM, New York, NY, 2863-2872. Link: http://doi.acm.org/10.1145/1753846.1753873

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  • Reviewing Retail Predictions for 2011

    - by David Dorf
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} I've been busy thinking about what 2012 and beyond will look like for retail, and I have some interesting predictions to share.  But before I go there, let’s first review this year’s predictions before making new ones for 2012. 1. Alternate Payments We've seen several alternate payment schemes emerge over the last two years, and 2011 may be the year one of them takes hold. Any competition that can drive down fees will be good for everyone. I'm betting that Apple will add NFC chips to their next version of the iPhone, then enable payments in stores using iTunes accounts on the backend. Paypal will continue to make inroads, and Isis will announce a pilot. The iPhone 4S did not contain an NFC chip, so we’ll have to continuing waiting for the iPhone 5. PayPal announced its moving into in-store payments, and Google launched its wallet in selected cities.  Overall I think the payment scene is heating up and that trend will continue. 2. Engineered Systems The industry is moving toward purpose-built appliances that are optimized across the entire stack. Oracle calls these "engineered systems" and the first two examples are Exadata and Exalogic, but there are other examples from other vendors. These are particularly important to the retail industry because of the volume of data that must be processed. There should be continued adoption in 2011. Oracle reports that Exadata is its fasting growing product, and at the recent OpenWorld it announced the SuperCluster and Exalytics products, both continuing the engineered systems trend. SAP’s HANA continues to receive attention, and IBM also seems to be moving in this direction. 3. Social Analytics There are lots of tools that provide insight into how a brand is perceived across popular internet sites, but as far as I know, these tools are not industry specific. The next step needs to mine the data and determine how it should influence retail operations. The data needs to help retailers determine how they create promotions, which products to stock, and how to keep consumers engaged. Social data alone does not provide the answers, but its one more data point that will help retailers make better decisions. Look for some vendor consolidation to help make this happen. In March, Salesforce.com acquired leading social monitoring vendor Radian6 and followed up with acquisitions of Heroku and Model Metrics. The notion of Social CRM seems to be going more mainstream now. 4. 2-D Barcodes Look for more QRCodes on shelf-tags, in newspaper circulars, and on billboards. It's a great portal from the physical world into the digital one that buys us time until augmented reality matures further. Nobody wants to type "www", backslash, and ".com" on their phones. QRCodes are everywhere. ‘Nuff said. 5. In the words of Microsoft, "To the Cloud!" My favorite "cloud application" is Evernote. If you take notes on your work laptop, you will inevitably need those notes on your home PC. And if you manage to solve that problem, you'll need to access them from your mobile phone. Evernote stores your notes in the cloud and provides easy ways to access them. Being able to access a service from anywhere and not having to worry about backups, upgrades, etc. is great. Retailers will start to rely on cloud services, both public and private, in the coming year. There were no shortage of announcements in this area: Amazon’s cloud-based Kindle Fire, Apple’s iCloud, Oracle’s Public Cloud, etc. I saw an interesting presentation showing how BevMo moved their systems to the cloud.  Seems like retailers are starting to consider the cloud for specific uses. 6. F-CommerceTop of Form Move over "E" and "M" so we can introduce "F-Commerce," which should go mainstream in 2011. Already several retailers have created small stores on Facebook, and it won't be long before Facebook becomes a full-fledged channel in the omni-channel world of retail. The battle between Facebook and Google will heat up over retail, where both stand to make lots of money. JCPenney and ASOS both put their entire catalogs on Facebook, and lots of other retailers have connected Facebook to their e-commerce site. I still think selling from the newsfeed is the best approach, and several retailers are trying that approach as well. I just don’t see Google+ as a threat to Facebook, so I think that battle is over.  I called 2011 The Year of F-Commerce, and that was probably accurate. Its good to look back at predictions, but we also have to think about what was missed.  I didn't see Amazon entering the tablet business with such a splash, although in hindsight it was obvious. Nor did I think HP would fall so far so fast.  Look for my 2012 predictions coming soon.

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  • TGIF: Engagement Wrap-up

    - by Michael Snow
    We've had a very busy week here at Oracle and as we build up to Oracle OpenWorld starting in less than 10 days - it doesn't look like things will be slowing down. Engagement is definitely in the air this week. Our friend, John Mancini published a great article entitled: "The World of Engagement" on his Digital Landfill blog yesterday and we hosted a great webcast with R "Ray" Wang from Constellation Research yesterday on the "9 C's of Engagement". 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} I wanted to wrap-up the week with some key takeaways from our webcast yesterday with Ray Wang. If you missed the webcast yesterday, fear not - it is now available  On-Demand. We'll leave you this week with lots of questions about how to navigate these churning waters of engagement. Stay tuned to the Oracle WebCenter Social Business Thought Leaders Webcast Series as we fuel this dialogue. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Company Culture Does company support a culture of putting customer satisfaction ahead of profits? Does culture promote creativity and cross functional employee collaboration? Does culture accept different views of multi-generational workforce? Does culture promote employee training and skills development Does culture support upward mobility and long term retention? Does culture support work-life balance? Does the culture provide rewards for employee for outstanding customer support? Channels What are the current primary channels for customer communications? What do you think will be the primary channels in two years? Is company developing support model for emerging channels? Do all channels consistently deliver the same level of customer support? Do you know the cost per transaction across all channels? Do you engage customers proactively across multiple channels? Do all channels have access to the same customer information? Community Does company extend customer support into virtual communities of interest? Does company facilitate educating users through its virtual communities? Does company mine its customer’s experience into useful data? Does company increase the value for customers through using data to deliver new products and services? Does company support two way interactions with its customers through communities of interest? Does company actively support social CRM, online communities and social media markets? Credibility Does company market its trustworthiness through external certificates such as business licenses, BBB certificates or other validations? Does company promote trust through customer testimonials and case studies on ethical business practices? Does company promote truthful market campaigns Does company make it easy for customers to complain? Does company build its reputation for standing behind its products with guarantees for satisfaction? Does company protect its customer data with high security measures> Content What sources do you use to create customer content? Does company mine social media and blogs for customer content? How does your company sort, store and retain its customer content? How frequently does content get updated? What external sources do you use for customer content? How many responses are typically received from a knowledge management system inquiry? Does your company use customer content to design and develop new product and services? Context Does your company market to customers in clusters or individually? Does your company customize its messages and personalize them to specific needs of each individual customer? Does your company store customer data based on their past behaviors, purchases, sentiment analysis and current activities? Does your company manage customer context according to channels used? For example identify personal use channels versus business channels? What is your frequency of collecting customer activities across various touch points? How is your customer data stored and analyzed? Is contextual data used for future customer outreach? Cadence Which channels does your company measure-web site visits, phone calls, IVR, store visits, face to face, social media? Does company make effective use of cross channel marketing to promote more frequent customer engagement? Does your company rate the patterns relevant for your product or service and monitor usage against this pattern? Does your company measure the frequency of both online and offline channels? Does your company apply metrics to the frequency of customer engagements with product or services revenues? Does your company consolidate data for customer engagement across various channels for a complete view of its customer? Catalyst Does company offer coupon discounts? Does company have a customer loyalty program or a VIP membership program? Does company mine customer data to target specific groups of buyers? Do internal employees serve as ambassadors for customer programs? Does company drive loyalty through social media loyalty programs? Does company build rewards based on using loyalty data? Does company offer an employee incentive program to drive customer loyalty?

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  • Webcast Q&A: Qualcomm Provides a Seamless Experience for Customers with Oracle WebCenter

    - by kellsey.ruppel
    Last Thursday we had the second webcast in our WebCenter in Action webcast series, "Qualcomm Provides a Seamless Experience for Customers with Oracle WebCenter, where customer Michael Chander from Qualcomm and Vince Casarez & Gourav Goyal from Oracle Partner Keste shared how Oracle WebCenter is powering Qualcomm’s externally facing website and providing a seamless experience for their customers. In case you missed it, here's a recap of the Q&A.   Mike Chandler, Qualcomm Q: Did you run into any issues when integrating all of the different applications together?A: Definitely, our main challenges were in the area of user provisioning and security propagation, all the standard stuff you might expect when hooking up SSO for authentication and authorization. In addition, we spent several iterations getting the UI’s in sync. While everyone was given the same digital material to build too, each team interpreted and implemented it their own way. Initially as a user navigated, if you were looking for it, you could slight variations in color or font or width , stuff like that. So we had to pull all the developers responsible for the UI together and get pixel level agreement on a lot of things so we could ensure seamless transitions across applications. Q: What has been the biggest benefit your end users have seen?A: Wow, there have been several. An SSO enabled environment was huge a win for our users. The portal application that this replaced had not really been invested in by the business. With this project, we had full business participation and backing, and it really showed in some key areas like the shopping experience. For example, while ordering in the previous site, the items did not have any pictures or really usable descriptions. A tremendous amount of work was done to try and make the site more intuitive and user friendly. Site performance has also drastically improved thanks to new hardware, improved database design, and of course the fact that ADF has made great strides in runtime performance. Q: Was there any resistance internally when implementing the solution? If so, how did you overcome that?A: Within a large company, I’m sure there is always going to be competition for large projects, as there was here. Once we got through the technical analysis and settled on the technology choices, it was actually no resistance to implementing the solution. This project was fully driven by the business with the aim of long term growth. I can confidently say that the fact that this project was given the utmost importance by both the business and IT really help put down any resistance that you would typically see while implementing a new solution. Q: Given the performance, what do you estimate to be the top end capacity of the system? A:I think our top end capacity is really only limited by our hardware. I’m comfortable saying we could grow 10x on our current hardware, both in terms of transactions and users. We can easily spin up new JVM instances if needed. We already use less JVM’s than we had planned. In addition, ADF is doing a very good job with his connection pooling and application module pooling, so we see a very good ratio of users connected to the systems vs db connections, without impacting performace. Q: What's the overview or summary of feedback from the users interacting with the site?A: Feedback has been overwhelmingly positive from both the business and our customers. They’re very happy with the new SSO environment , the new LAF, and the performance of the site. Of course, it’s not all roses. No matter what, there are always going to be people that don’t like the layout or the color scheme, etc. By and large though, customers are happy and the business is happy. Q: Can you describe the impressions about the site before and after the project within Qualcomm?A: Before the project, the site worked and people were using it, but most people were not happy with it. It was slow and tended to be a bit tempermental, for example a user would perform a transaction and the system would throw and unexpected error. The user could back up and retry the steps and things would work fine, so why didn’t work the first time?. From a UI perspective, we’d hear comments like it looked like it was built by a high school student.  Vince Casarez & Gourav Goyal, Keste Q: Did you run into any obstacles when implementing the solution?A: It's interesting some people call them "obstacles" on this project we just called them "dependencies".  There were both technical and business related dependencies that we had to work out. Mike points out the SSO dependencies and the coordination and synchronization between the teams to have a seamless login experience and a seamless end user experience.  There was also a set of dependencies on the User Acceptance testing to make sure that everyone understood the use cases for how the system would be used.  With a branching into a new market and trying to match a simple user experience as many consumer sites have today, there was always a tendency for the team members to provide their suggestions on how things could be simpler.  But with all the work up front on the user design and getting the business driving this set of experiences, this minimized the downstream suggestions that tend to distract a team.  In this case, all the work up front allowed us to enumerate the "dependencies" and keep the distractions to a minimum. Q: Was there a lot of custom work that needed to be done for this particular solution?A: The focus for this particular solution was really on the custom processes. The interesting thing is that with the data flows and the integration with applications, there are some pre-built integrations, but realistically for the process flow, we had to build those. The framework and tooling we used made things easier so we didn’t have to implement core functionality, like transitioning from screen to screen or from flow to flow. The design feature of Task Flows really helped speed the development and keep the component infrastructure in line with the dynamic processes.  Task flows and other elements like Skins are core to the infrastructure or technology stack of Oracle. This then allowed the team to center the project focus around the business flows and use cases to meet the core requirements and keep the project on time. Q: What do you think were the keys to success for rolling out WebCenter?A:  The 5 main keys to success were: 1) Sponsorship from the whole organization around this project from senior executive agreement, business owners driving functionality, and IT development alignment; 2) Upfront design planning and use case definition to clearly define the project scope and requirements; 3) Focussed development and project management aligned with the top level goals and drivers; 4) User acceptance and usability testing along the way to identify potential issues and direct resolution of the issues;  and 5) Constant prioritization of the issues for development to fix by the business.  It also helps to have great team chemistry and really smart people working on the project. If you missed the webcast, be sure to catch the replay to see a live demonstration of WebCenter in action!  Qualcomm Provides a Seamless Experience for Customers with Oracle WebCenter from Oracle WebCenter

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  • Introduction to Human Workflow 11g

    - by agiovannetti
    Human Workflow is a component of SOA Suite just like BPEL, Mediator, Business Rules, etc. The Human Workflow component allows you to incorporate human intervention in a business process. You can use Human Workflow to create a business process that requires a manager to approve purchase orders greater than $10,000; or a business process that handles article reviews in which a group of reviewers need to vote/approve an article before it gets published. Human Workflow can handle the task assignment and routing as well as the generation of notifications to the participants. There are three common patterns or usages of Human Workflow: 1) Approval Scenarios: manage documents and other transactional data through approval chains . For example: approve expense report, vacation approval, hiring approval, etc. 2) Reviews by multiple users or groups: group collaboration and review of documents or proposals. For example, processing a sales quote which is subject to review by multiple people. 3) Case Management: workflows around work management or case management. For example, processing a service request. This could be routed to various people who all need to modify the task. It may also incorporate ad hoc routing which is unknown at design time. SOA 11g Human Workflow includes the following features: Assignment and routing of tasks to the correct users or groups. Deadlines, escalations, notifications, and other features required for ensuring the timely performance of a task. Presentation of tasks to end users through a variety of mechanisms, including a Worklist application. Organization, filtering, prioritization and other features required for end users to productively perform their tasks. Reports, reassignments, load balancing and other features required by supervisors and business owners to manage the performance of tasks. Human Workflow Architecture The Human Workflow component is divided into 3 modules: the service interface, the task definition and the client interface module. The Service Interface handles the interaction with BPEL and other components. The Client Interface handles the presentation of task data through clients like the Worklist application, portals and notification channels. The task definition module is in charge of managing the lifecycle of a task. Who should get the task assigned? What should happen next with the task? When must the task be completed? Should the task be escalated?, etc Stages and Participants When you create a Human Task you need to specify how the task is assigned and routed. The first step is to define the stages and participants. A stage is just a logical group. A participant can be a user, a group of users or an application role. The participants indicate the type of assignment and routing that will be performed. Stages can be sequential or in parallel. You can combine them to create any usage you require. See diagram below: Assignment and Routing There are different ways a task can be assigned and routed: Single Approver: task is assigned to a single user, group or role. For example, a vacation request is assigned to a manager. If the manager approves or rejects the request, the employee is notified with the decision. If the task is assigned to a group then once one of managers acts on it, the task is completed. Parallel : task is assigned to a set of people that must work in parallel. This is commonly used for voting. For example, a task gets approved once 50% of the participants approve it. You can also set it up to be a unanimous vote. Serial : participants must work in sequence. The most common scenario for this is management chain escalation. FYI (For Your Information) : task is assigned to participants who can view it, add comments and attachments, but can not modify or complete the task. Task Actions The following is the list of actions that can be performed on a task: Claim : if a task is assigned to a group or multiple users, then the task must be claimed first to be able to act on it. Escalate : if the participant is not able to complete a task, he/she can escalate it. The task is reassigned to his/her manager (up one level in a hierarchy). Pushback : the task is sent back to the previous assignee. Reassign :if the participant is a manager, he/she can delegate a task to his/her reports. Release : if a task is assigned to a group or multiple users, it can be released if the user who claimed the task cannot complete the task. Any of the other assignees can claim and complete the task. Request Information and Submit Information : use when the participant needs to supply more information or to request more information from the task creator or any of the previous assignees. Suspend and Resume :if a task is not relevant, it can be suspended. A suspension is indefinite. It does not expire until Resume is used to resume working on the task. Withdraw : if the creator of a task does not want to continue with it, for example, he wants to cancel a vacation request, he can withdraw the task. The business process determines what happens next. Renew : if a task is about to expire, the participant can renew it. The task expiration date is extended one week. Notifications Human Workflow provides a mechanism for sending notifications to participants to alert them of changes on a task. Notifications can be sent via email, telephone voice message, instant messaging (IM) or short message service (SMS). Notifications can be sent when the task status changes to any of the following: Assigned/renewed/delegated/reassigned/escalated Completed Error Expired Request Info Resume Suspended Added/Updated comments and/or attachments Updated Outcome Withdraw Other Actions (e.g. acquiring a task) Here is an example of an email notification: Worklist Application Oracle BPM Worklist application is the default user interface included in SOA Suite. It allows users to access and act on tasks that have been assigned to them. For example, from the Worklist application, a loan agent can review loan applications or a manager can approve employee vacation requests. Through the Worklist Application users can: Perform authorized actions on tasks, acquire and check out shared tasks, define personal to-do tasks and define subtasks. Filter tasks view based on various criteria. Work with standard work queues, such as high priority tasks, tasks due soon and so on. Work queues allow users to create a custom view to group a subset of tasks in the worklist, for example, high priority tasks, tasks due in 24 hours, expense approval tasks and more. Define custom work queues. Gain proxy access to part of another user's tasks. Define custom vacation rules and delegation rules. Enable group owners to define task dispatching rules for shared tasks. Collect a complete workflow history and audit trail. Use digital signatures for tasks. Run reports like Unattended tasks, Tasks productivity, etc. Here is a screenshoot of what the Worklist Application looks like. On the right hand side you can see the tasks that have been assigned to the user and the task's detail. References Introduction to SOA Suite 11g Human Workflow Webcast Note 1452937.2 Human Workflow Information Center Using the Human Workflow Service Component 11.1.1.6 Human Workflow Samples Human Workflow APIs Java Docs

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  • Why is iTunes starting and stopping play randomly, and how do I stop it?

    - by Chris R
    Since yesterday morning my copy of iTunes has been starting and stopping randomly. If iTunes is not running, then it opens and sometimes begins playing, other times sits idle. Eventually, after a random interval it will begin playing a song, and then stop, and so on... Needless to say, it's driving me mad. (Mac OSX, 10.6.3, on a new-ish (< 1 year old) 24" iMac) I've made five changes to my system that may or may not be connected to this: My office phone was replaced with a Linksys IP Phone, which necessitated a change to my networking; where previously my Mac was connected directly to the office network port, now it is connected through the phone. My network connection now uses auto link detection in lieu of forcing 100Mbit I unpaired my bluetooth headset. I removed the USB audio device associated with another headset. I upgraded to Safari 5. I don't use it as a primary browser, but it's often open to run web apps that I'm developing. All of these things happened in pretty close proximity to each other, so one or more of them may be the culprit. One other thing that may or may not be related; for some reason my built-in microphone is no longer picking up audio. It seems like this might be connected to the iTunes issue, because it happened around the same time. In terms of things that I've tried in order to solve this, I'm at a bit of a loss. I followed the instructions at http://developer.apple.com/mac/library/technotes/tn2004/tn2124.html#SECLAUNCHDLOGGING to enable detailed launchd logging to see if I could track down which process was asking iTunes to open (when it's not already open) but I wasn't able to make heads or tails of the output. I'm not even sure if I'm looking in the right place, to be honest; it actually acts like something is activating the application with AppleScript, but I have no processes running that are doing that, as far as I know. I'm running a few apps that have iTunes integration: Adium, iChat with Chax, Quicksilver. None of these have been changed lately, so I consider them low risks of causing this, but it's not impossible. Moreover, I'm not using any of those features intentionally. This is a snippet of launchd debug logging from around the time it just launched: 10-06-09 9:14:29 AM com.apple.launchd[1] Dispatching kevent... 10-06-09 9:14:29 AM com.apple.launchd[1] KEVENT[0]: udata = 0x10002b230 data = 0x30 ident = 5 filter = EVFILT_READ flags = EV_ADD|EV_RECEIPT fflags = 0x0 10-06-09 9:14:29 AM com.apple.launchd[1] Dispatching kevent... 10-06-09 9:14:29 AM com.apple.launchd[1] KEVENT[0]: udata = 0x100802000 data = 0x0 ident = 26 filter = EVFILT_PROC flags = EV_ADD|EV_RECEIPT|EV_CLEAR fflags = NOTE_FORK 10-06-09 9:14:29 AM com.apple.launchd[1] (com.apple.coreservicesd[26]) Dispatching kevent callback. 10-06-09 9:14:29 AM com.apple.launchd[1] (com.apple.coreservicesd[26]) EVFILT_PROC event for job: 10-06-09 9:14:29 AM com.apple.launchd[1] KEVENT[0]: udata = 0x1004076f0 data = 0x0 ident = 26 filter = EVFILT_PROC flags = EV_ADD|EV_RECEIPT|EV_CLEAR fflags = NOTE_FORK 10-06-09 9:14:29 AM com.apple.launchd[1] (com.apple.coreservicesd[26]) fork()ed 10-06-09 9:14:29 AM com.apple.launchd[1] (0x100401720.anonymous.lssave) Conceived 10-06-09 9:14:29 AM com.apple.launchd[1] (0x100401720.anonymous.lssave[22197]) Created PID 22197 anonymously by PPID 26 10-06-09 9:14:29 AM com.apple.launchd[1] (0x100401720.anonymous.lssave[22197]) Looking up per user launchd for UID: 0 10-06-09 9:14:29 AM com.apple.launchd[1] (0x100401720.anonymous.lssave[22197]) Per user launchd job found for UID: 505 10-06-09 9:14:29 AM com.apple.launchd[1] System: Looking up service com.apple.system.notification_center 10-06-09 9:14:29 AM com.apple.launchd[1] (com.apple.launchd.peruser.505[143]) Mach service lookup: com.apple.system.notification_center 10-06-09 9:14:29 AM com.apple.launchd[1] (0x100401720.anonymous.lssave[22197]) Looking up per user launchd for UID: 0 10-06-09 9:14:29 AM com.apple.launchd[1] (0x100401720.anonymous.lssave[22197]) Per user launchd job found for UID: 505 10-06-09 9:14:29 AM com.apple.launchd[1] System: Looking up service com.apple.system.DirectoryService.libinfo_v1 10-06-09 9:14:29 AM com.apple.launchd[1] (com.apple.launchd.peruser.505[143]) Mach service lookup: com.apple.system.DirectoryService.libinfo_v1 10-06-09 9:14:29 AM com.apple.launchd[1] (0x100401720.anonymous.lssave[22197]) Looking up per user launchd for UID: 0 10-06-09 9:14:29 AM com.apple.launchd[1] (0x100401720.anonymous.lssave[22197]) Per user launchd job found for UID: 505 10-06-09 9:14:29 AM com.apple.launchd[1] System: Looking up service com.apple.system.DirectoryService.membership_v1 10-06-09 9:14:29 AM com.apple.launchd[1] (com.apple.launchd.peruser.505[143]) Mach service lookup: com.apple.system.DirectoryService.membership_v1 10-06-09 9:14:29 AM com.apple.launchd[1] (0x100401720.anonymous.lssave[22197]) Looking up per user launchd for UID: 0 10-06-09 9:14:29 AM com.apple.launchd[1] (0x100401720.anonymous.lssave[22197]) Per user launchd job found for UID: 505 10-06-09 9:14:29 AM com.apple.launchd[1] System: Looking up service com.apple.CoreServices.coreservicesd 10-06-09 9:14:29 AM com.apple.launchd[1] (com.apple.launchd.peruser.505[143]) Mach service lookup: com.apple.CoreServices.coreservicesd 10-06-09 9:14:29 AM com.apple.launchd[1] Dispatching kevent... 10-06-09 9:14:29 AM com.apple.launchd[1] KEVENT[0]: udata = 0x100802000 data = 0x0 ident = 22197 filter = EVFILT_PROC flags = EV_ADD|EV_RECEIPT|EV_CLEAR fflags = NOTE_EXIT 10-06-09 9:14:29 AM com.apple.launchd[1] (0x100401720.anonymous.lssave[22197]) Dispatching kevent callback. 10-06-09 9:14:29 AM com.apple.launchd[1] (0x100401720.anonymous.lssave[22197]) EVFILT_PROC event for job: 10-06-09 9:14:29 AM com.apple.launchd[1] KEVENT[0]: udata = 0x100401720 data = 0x0 ident = 22197 filter = EVFILT_PROC flags = EV_ADD|EV_RECEIPT|EV_CLEAR fflags = NOTE_EXIT 10-06-09 9:14:29 AM com.apple.launchd[1] (0x100401720.anonymous.lssave[22197]) Reaping 10-06-09 9:14:29 AM com.apple.launchd[1] (0x100401720.anonymous.lssave) Total rusage: utime 0.000000 stime 0.000000 maxrss 0 ixrss 0 idrss 0 isrss 0 minflt 0 majflt 0 nswap 0 inblock 0 oublock 0 msgsnd 0 msgrcv 0 nsignals 0 nvcsw 0 nivcsw 0 10-06-09 9:14:29 AM com.apple.launchd[1] (0x100401720.anonymous.lssave) Removed 10-06-09 9:14:30 AM com.apple.launchd[1] Dispatching kevent... 10-06-09 9:14:30 AM com.apple.launchd[1] KEVENT[0]: udata = 0x100802000 data = 0x0 ident = 22197 filter = EVFILT_PROC flags = EV_ADD|EV_RECEIPT|EV_CLEAR|EV_EOF|EV_ONESHOT fflags = NOTE_REAP 10-06-09 9:14:32 AM com.apple.launchd[1] Dispatching kevent... 10-06-09 9:14:32 AM com.apple.launchd[1] KEVENT[0]: udata = 0x10002b230 data = 0x30 ident = 5 filter = EVFILT_READ flags = EV_ADD|EV_RECEIPT fflags = 0x0 10-06-09 9:14:33 AM com.apple.launchd[1] Dispatching kevent... 10-06-09 9:14:33 AM com.apple.launchd[1] KEVENT[0]: udata = 0x100802000 data = 0x0 ident = 143 filter = EVFILT_PROC flags = EV_ADD|EV_RECEIPT|EV_CLEAR fflags = NOTE_FORK 10-06-09 9:14:33 AM com.apple.launchd[1] (com.apple.launchd.peruser.505[143]) Dispatching kevent callback. 10-06-09 9:14:33 AM com.apple.launchd[1] (com.apple.launchd.peruser.505[143]) EVFILT_PROC event for job: 10-06-09 9:14:33 AM com.apple.launchd[1] KEVENT[0]: udata = 0x10041e9a0 data = 0x0 ident = 143 filter = EVFILT_PROC flags = EV_ADD|EV_RECEIPT|EV_CLEAR fflags = NOTE_FORK 10-06-09 9:14:33 AM com.apple.launchd[1] (com.apple.launchd.peruser.505[143]) fork()ed 10-06-09 9:14:33 AM com.apple.launchd[1] System: Looking up service com.apple.distributed_notifications.2 10-06-09 9:14:33 AM com.apple.launchd[1] (com.apple.launchd.peruser.505[143]) Mach service lookup: com.apple.distributed_notifications.2 10-06-09 9:14:33 AM com.apple.launchd[1] System: Looking up service com.apple.system.notification_center 10-06-09 9:14:33 AM com.apple.launchd[1] (com.apple.launchd.peruser.505[143]) Mach service lookup: com.apple.system.notification_center 10-06-09 9:14:33 AM com.apple.launchd[1] System: Looking up service com.apple.system.DirectoryService.libinfo_v1 10-06-09 9:14:33 AM com.apple.launchd[1] (com.apple.launchd.peruser.505[143]) Mach service lookup: com.apple.system.DirectoryService.libinfo_v1 10-06-09 9:14:33 AM com.apple.launchd[1] System: Looking up service com.apple.system.DirectoryService.membership_v1 10-06-09 9:14:33 AM com.apple.launchd[1] (com.apple.launchd.peruser.505[143]) Mach service lookup: com.apple.system.DirectoryService.membership_v1 10-06-09 9:14:33 AM com.apple.launchd[1] System: Looking up service com.apple.CoreServices.coreservicesd 10-06-09 9:14:33 AM com.apple.launchd[1] (com.apple.launchd.peruser.505[143]) Mach service lookup: com.apple.CoreServices.coreservicesd 10-06-09 9:14:33 AM com.apple.launchd[1] System: Looking up service com.apple.SystemConfiguration.configd 10-06-09 9:14:33 AM com.apple.launchd[1] (com.apple.launchd.peruser.505[143]) Mach service lookup: com.apple.SystemConfiguration.configd 10-06-09 9:14:33 AM com.apple.launchd[1] System: Looking up service com.apple.audio.coreaudiod 10-06-09 9:14:33 AM com.apple.launchd[1] (com.apple.launchd.peruser.505[143]) Mach service lookup: com.apple.audio.coreaudiod 10-06-09 9:14:34 AM com.apple.launchd[1] System: Looking up service com.apple.system.logger 10-06-09 9:14:34 AM com.apple.launchd[1] (com.apple.launchd.peruser.505[143]) Mach service lookup: com.apple.system.logger 10-06-09 9:14:35 AM com.apple.launchd[1] Dispatching kevent... 10-06-09 9:14:35 AM com.apple.launchd[1] KEVENT[0]: udata = 0x10002b230 data = 0x30 ident = 5 filter = EVFILT_READ flags = EV_ADD|EV_RECEIPT fflags = 0x0 10-06-09 9:14:35 AM com.apple.launchd[1] System: Looking up service com.apple.DiskArbitration.diskarbitrationd 10-06-09 9:14:35 AM com.apple.launchd[1] (com.apple.launchd.peruser.505[143]) Mach service lookup: com.apple.DiskArbitration.diskarbitrationd 10-06-09 9:14:35 AM com.apple.launchd[1] System: Looking up service com.apple.system.logger 10-06-09 9:14:35 AM com.apple.launchd[1] (com.apple.launchd.peruser.505[143]) Mach service lookup: com.apple.system.logger 10-06-09 9:14:36 AM com.apple.launchd[1] System: Looking up service com.apple.FSEvents 10-06-09 9:14:36 AM com.apple.launchd[1] (com.apple.launchd.peruser.505[143]) Mach service lookup: com.apple.FSEvents 10-06-09 9:14:36 AM com.apple.launchd[1] System: Looking up service com.apple.SystemConfiguration.configd 10-06-09 9:14:36 AM com.apple.launchd[1] (com.apple.launchd.peruser.505[143]) Mach service lookup: com.apple.SystemConfiguration.configd 10-06-09 9:14:38 AM com.apple.launchd[1] Dispatching kevent... 10-06-09 9:14:38 AM com.apple.launchd[1] KEVENT[0]: udata = 0x10002b230 data = 0x30 ident = 5 filter = EVFILT_READ flags = EV_ADD|EV_RECEIPT fflags = 0x0 10-06-09 9:14:39 AM com.apple.launchd[1] Dispatching kevent... 10-06-09 9:14:39 AM com.apple.launchd[1] KEVENT[0]: udata = 0x100802000 data = 0x0 ident = 26 filter = EVFILT_PROC flags = EV_ADD|EV_RECEIPT|EV_CLEAR fflags = NOTE_FORK 10-06-09 9:14:39 AM com.apple.launchd[1] (com.apple.coreservicesd[26]) Dispatching kevent callback. 10-06-09 9:14:39 AM com.apple.launchd[1] (com.apple.coreservicesd[26]) EVFILT_PROC event for job: 10-06-09 9:14:39 AM com.apple.launchd[1] KEVENT[0]: udata = 0x1004076f0 data = 0x0 ident = 26 filter = EVFILT_PROC flags = EV_ADD|EV_RECEIPT|EV_CLEAR fflags = NOTE_FORK 10-06-09 9:14:39 AM com.apple.launchd[1] (com.apple.coreservicesd[26]) fork()ed 10-06-09 9:14:39 AM com.apple.launchd[1] (0x100401720.anonymous.lssave) Conceived 10-06-09 9:14:39 AM com.apple.launchd[1] (0x100401720.anonymous.lssave[22211]) Created PID 22211 anonymously by PPID 26 10-06-09 9:14:39 AM com.apple.launchd[1] (0x100401720.anonymous.lssave[22211]) Looking up per user launchd for UID: 0 10-06-09 9:14:39 AM com.apple.launchd[1] (0x100401720.anonymous.lssave[22211]) Per user launchd job found for UID: 505 10-06-09 9:14:39 AM com.apple.launchd[1] System: Looking up service com.apple.system.notification_center 10-06-09 9:14:39 AM com.apple.launchd[1] (com.apple.launchd.peruser.505[143]) Mach service lookup: com.apple.system.notification_center 10-06-09 9:14:39 AM com.apple.launchd[1] (0x100401720.anonymous.lssave[22211]) Looking up per user launchd for UID: 0 10-06-09 9:14:39 AM com.apple.launchd[1] (0x100401720.anonymous.lssave[22211]) Per user launchd job found for UID: 505 10-06-09 9:14:39 AM com.apple.launchd[1] System: Looking up service com.apple.system.DirectoryService.libinfo_v1

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  • does red5 read tomcat-users.xml

    - by baba
    Hi, I have been busy creating an app for Red5. Imagine what was my surprise when I tried to configure basic/digest authentication and I couldn't. What struck me as strange is that I have a running tomcat instance that works and authenticates correctly with the following xmls: web.xml (part of) <security-constraint> <web-resource-collection> <web-resource-name>A Protected Page</web-resource-name> <url-pattern>/stats.jsp</url-pattern> </web-resource-collection> <auth-constraint> <description/> <role-name>tomcat</role-name> </auth-constraint> </security-constraint> <login-config> <auth-method>DIGEST</auth-method> <realm-name>BLAAAAAAAAAAAAAAAAA</realm-name> </login-config> <security-role> <description/> <role-name>tomcat</role-name> </security-role> and a tomcat-users.xml in /conf that looks kinda like this: <?xml version="1.0" encoding="UTF-8"?> <tomcat-users> <role rolename="tomcat"/> <user username="ide" password="bogus" roles="tomcat"/> </tomcat-users> The annoying thing is that configuration authenticates correctly when on tomcat's servlet container, but on the red5's modified one, it just keeps asking for authentication. Am I becoming mad or it should work like a charm? Red5 is version 0_9_1 The stats.jsp is accessible in both servlet containers, the only difference is that when you input the correct password and username in tomcat, you are logged in, and in red5 you are not, it just keeps asking you for the password. Any pointers? Am I missing something? Here is a stack trace of the error I receive AT the moment I try the login: Caused by: java.io.IOException: Unable to locate a login configuration at com.sun.security.auth.login.ConfigFile.init(ConfigFile.java:250) [na:1.6.0_22] at com.sun.security.auth.login.ConfigFile.<init>(ConfigFile.java:91) [na:1.6.0_22] ... 27 common frames omitted [ERROR] [http-127.0.0.1-5080-1] org.apache.catalina.realm.JAASRealm - Cannot find message associated with key jaasRealm.unexpectedError java.lang.SecurityException: Unable to locate a login configuration at com.sun.security.auth.login.ConfigFile.<init>(ConfigFile.java:93) [na:1.6.0_22] at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) [na:1.6.0_22] at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39) [na:1.6.0_22] at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27) [na:1.6.0_22] at java.lang.reflect.Constructor.newInstance(Constructor.java:513) [na:1.6.0_22] at java.lang.Class.newInstance0(Class.java:355) [na:1.6.0_22] at java.lang.Class.newInstance(Class.java:308) [na:1.6.0_22] at javax.security.auth.login.Configuration$3.run(Configuration.java:247) [na:1.6.0_22] at java.security.AccessController.doPrivileged(Native Method) [na:1.6.0_22] at javax.security.auth.login.Configuration.getConfiguration(Configuration.java:242) [na:1.6.0_22] at javax.security.auth.login.LoginContext$1.run(LoginContext.java:237) [na:1.6.0_22] at java.security.AccessController.doPrivileged(Native Method) [na:1.6.0_22] at javax.security.auth.login.LoginContext.init(LoginContext.java:234) [na:1.6.0_22] at javax.security.auth.login.LoginContext.<init>(LoginContext.java:403) [na:1.6.0_22] at org.apache.catalina.realm.JAASRealm.authenticate(JAASRealm.java:394) [catalina-6.0.24.jar:na] at org.apache.catalina.realm.JAASRealm.authenticate(JAASRealm.java:357) [catalina-6.0.24.jar:na] at org.apache.catalina.authenticator.DigestAuthenticator.findPrincipal(DigestAuthenticator.java:283) [catalina-6.0.24.jar:na] at org.apache.catalina.authenticator.DigestAuthenticator.authenticate(DigestAuthenticator.java:176) [catalina-6.0.24.jar:na] at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:523) [catalina-6.0.24.jar:na] at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) [catalina-6.0.24.jar:na] at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) [catalina-6.0.24.jar:na] at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:555) [catalina-6.0.24.jar:na] at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) [catalina-6.0.24.jar:na] at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298) [catalina-6.0.24.jar:na] at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:852) [tomcat-coyote-6.0.24.jar:na] at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588) [tomcat-coyote-6.0.24.jar:na] at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) [tomcat-coyote-6.0.24.jar:na] at java.lang.Thread.run(Thread.java:662) [na:1.6.0_22] Caused by: java.io.IOException: Unable to locate a login configuration at com.sun.security.auth.login.ConfigFile.init(ConfigFile.java:250) [na:1.6.0_22] at com.sun.security.auth.login.ConfigFile.<init>(ConfigFile.java:91) [na:1.6.0_22] ... 27 common frames omitted In addition, here is the configuration of red5-web.properties webapp.contextPath=/project Even futher information: Seems to me like it is using the right realm: MemoryRealm [INFO] [main] org.red5.server.tomcat.TomcatLoader - Setting connector: org.apache.catalina.connector.Connector [INFO] [main] org.red5.server.tomcat.TomcatLoader - Address to bind: /127.0.0.1:5080 [INFO] [main] org.red5.server.tomcat.TomcatLoader - Setting realm: org.apache.catalina.realm.MemoryRealm [INFO] [main] org.red5.server.tomcat.TomcatLoader - Loading tomcat context [INFO] [main] org.red5.server.tomcat.TomcatLoader - Server root: C:/Program Files/Red5 [INFO] [main] org.red5.server.tomcat.TomcatLoader - Config root: C:/Program Files/Red5/conf [INFO] [main] org.red5.server.tomcat.TomcatLoader - Application root: C:/Program Files/Red5/webapps [INFO] [main] org.red5.server.tomcat.TomcatLoader - Starting Tomcat servlet engine [INFO] [main] org.apache.catalina.startup.Embedded - Starting tomcat server [INFO] [main] org.apache.catalina.core.StandardEngine - Starting Servlet Engine: Apache Tomcat/6.0.26 However, immediately after bootstraping Tomcat, I am presented with the following error: Exception in thread "Launcher:/administration" org.springframework.beans.factory.BeanDefinitionStoreException: Could not resolve bean definition resource pattern [/WEB-INF/red5-*.xml]; nested exception is java.io.FileNotFoundException: ServletContext resource [/WEB-INF/] cannot be resolved to URL because it does not exist at org.springframework.beans.factory.support.AbstractBeanDefinitionReader.loadBeanDefinitions(AbstractBeanDefinitionReader.java:190) at org.springframework.beans.factory.support.AbstractBeanDefinitionReader.loadBeanDefinitions(AbstractBeanDefinitionReader.java:149) at org.springframework.web.context.support.XmlWebApplicationContext.loadBeanDefinitions(XmlWebApplicationContext.java:124) at org.springframework.web.context.support.XmlWebApplicationContext.loadBeanDefinitions(XmlWebApplicationContext.java:93) at org.springframework.context.support.AbstractRefreshableApplicationContext.refreshBeanFactory(AbstractRefreshableApplicationContext.java:130) at org.springframework.context.support.AbstractApplicationContext.obtainFreshBeanFactory(AbstractApplicationContext.java:458) at org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:388) at org.red5.server.tomcat.TomcatLoader$1.run(TomcatLoader.java:594) Caused by: java.io.FileNotFoundException: ServletContext resource [/WEB-INF/] cannot be resolved to URL because it does not exist at org.springframework.web.context.support.ServletContextResource.getURL(ServletContextResource.java:132) at org.springframework.core.io.support.PathMatchingResourcePatternResolver.isJarResource(PathMatchingResourcePatternResolver.java:414) at org.springframework.core.io.support.PathMatchingResourcePatternResolver.findPathMatchingResources(PathMatchingResourcePatternResolver.java:343) at org.springframework.core.io.support.PathMatchingResourcePatternResolver.getResources(PathMatchingResourcePatternResolver.java:282) at org.springframework.context.support.AbstractApplicationContext.getResources(AbstractApplicationContext.java:1156) at org.springframework.beans.factory.support.AbstractBeanDefinitionReader.loadBeanDefinitions(AbstractBeanDefinitionReader.java:177) ... 7 more This error is kinda strange, because after this it seems that /WEB-INF/ is found by the rest of the program by the following output: [INFO] [Launcher:/SOSample] org.springframework.beans.factory.config.PropertyPlaceholderConfigurer - Loading properties file from ServletContext resource [/WEB-INF/red5-web.properties] [INFO] [Launcher:/installer] org.springframework.beans.factory.config.PropertyPlaceholderConfigurer - Loading properties file from ServletContext resource [/WEB-INF/red5-web.properties] [INFO] [Launcher:/] org.springframework.beans.factory.config.PropertyPlaceholderConfigurer - Loading properties file from ServletContext resource [/WEB-INF/red5-web.properties] [INFO] [Launcher:/LiveMedia] org.springframework.beans.factory.config.PropertyPlaceholderConfigurer - Loading properties file from ServletContext resource [/WEB-INF/red5-web.properties] What really annoys me is that, as you can see in the output, when I try to login, I get a JAASRealm-related exception, but in the debug output when Tomcat is loading, it is clear to me that it expects a MemoryRealm. I was wondering where and how in red5.xml should I specify bean properties such that I force red5 to use MemoryRealm that is under /conf/tomcat-users.xml, because it certainly doesn't do so now. It seems like the biggest question I have posted so far, but I tried to explain it as fully as possible as to avoid confusion.

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