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  • How to Run Apache Commands From Oracle HTTP Server 11g Home

    - by Daniel Mortimer
    Every now and then you come across a problem when there is nothing in the "troubleshooting manual" which can help you. Instead you need to think outside the box. This happened to me two or three years back. Oracle HTTP Server (OHS) 11g did not start. The error reported back by OPMN was generic and gave no clue, and worse the HTTP Server error log was empty, and remained so even after I had increased the OPMN and HTTP Server log levels. After checking configuration files, operating system resources, etc I was still no nearer the solution. And then the light bulb moment! OHS is based on Apache - what happens if I attempt to start HTTP Server using the native apache command. Trouble was the OHS 11g solution has its binaries and configuration files in separate "home" directories ORACLE_HOME contains the binaries ORACLE_INSTANCE contains the configuration files How to set the environment so that native apache commands run without error? Eventually, with help from a colleague, the knowledge articleHow to Start Oracle HTTP Server 11g Without Using opmnctl [ID 946532.1]was born! To be honest, I cannot remember the exact cause and solution to that OHS problem two or three years ago. But, I do remember that an attempt to start HTTP Server using the native apache command threw back an error to the console which led me to discover the culprit was some unusual filesystem fault.The other day, I was asked to review and publish a new knowledge article which described how to use the apache command to dump a list of static and shared loaded modules. This got me thinking that it was time [ID 946532.1] was given an update. The resultHow To Run Native Apache Commands in an Oracle HTTP Server 11g Environment [ID 946532.1] Highlights: Title change Improved environment setting scripts Interactive, should be no need to manually edit the scripts (although readers are welcome to do so) Automatically dump out some diagnostic information Inclusion of some links to other troubleshooting collateral To view the knowledge article you need a My Oracle Support login. For convenience, you can obtain the scripts via the links below.MS Windows:Wrapper cmd script - calls main cmd script [After download, remove the ".txt" file extension]Main cmd script - sets OHS 11g environment to run Apache commands [After download, remove the ".txt" file extension]Unix:Shell script - sets OHS 11g environment to run Apache commands on Unix Please note: I cannot guarantee that the scripts held in the blog repository will be maintained. Any enhancements or faults will applied to the scripts attached to the knowledge article. Lastly, to find out more about native apache commands, refer to the Apache Documentation apachectl - Apache HTTP Server Control Interface[http://httpd.apache.org/docs/2.2/programs/apachectl.html]httpd - Apache Hypertext Transfer Protocol Server[http://httpd.apache.org/docs/2.2/programs/httpd.html]

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  • Oracle annonce Oracle Cloud Office et Oracle Open Office 3.3 pour concurrencer les Google Docs et les Office Web Apps

    Oracle annonce Oracle Cloud Office et Oracle Open Office 3.3 Pour concurrencer les Google Docs et les Office Web Apps Oracle vient d'annoncer l'arrivée de Oracle Cloud Office et Open Office 3.3, ses deux suites de productivité bureautique complètes et basées sur les standards ouverts, destinées aux postes de travail, au Web et aux terminaux mobiles. Fondé sur le format ODF (Open Document Format) et les standards ouverts du Web, Oracle Office permet aux utilisateurs de partager des fichiers depuis n'importe quel système. La suite est « en même temps compatible avec les anciens documents Microsoft Office et les systèmes les plus modernes de publication Web 2.0 ».

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  • Partner Webcast - Extend Your Application Reach to Mobile Devices. The Fusion Way!

    - by Thanos
    Mobile access to enterprise applications is fast becoming a standard part of corporate life. Such applications increase organizational efficiency because mobile devices are more readily at hand than their desktop counterparts. However, the speed with which mobile platforms are evolving creates challenges as enterprises define their mobile strategies. Extending Oracle Enterprise and Fusion Applications to mobile devices comes natural with Oracle Application Development Framework (ADF) Mobile, which provides all the necessary tools, services, and infrastructure to protect against technology shifts. Oracle ADF Mobile, part of Oracle ADF - the strategic, standards based framework for Oracle Fusion Applications and Oracle Fusion Middleware, is an HTML5 and Java mobile development framework that enables developers to build and extend enterprise applications for iOS and Android from a single code base. Based on a hybrid mobile architecture, ADF Mobile supports access to native device services, enables offline applications and protects enterprise investments from future technology shifts. Oracle ADF Mobile is part of Oracle ADF, the strategic, standards based framework for Oracle Fusion Applications and Oracle Fusion Middleware. Join us to find out more about Oracle ADF Mobile and how to extend your applications to tablets & mobiles building the next generation mobile applications. Agenda: Enterprise Challenges & Mobile Computing Oracle ADF Mobile Features & Benefits Visual and Declarative Development Develop Once and Deploy Java Technology & Runtime Architecture Mobile Optimized User Experience Device Services Offline Support Authentication & Security Live Demonstration Q&A Delivery Format This FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24hours prior to start time may not receive confirmation to attend. Duration: 1 hour Register Now! For any questions please contact us at [email protected] Visit our ISV Migration Center blog Or Follow us @oracleimc to learn more on Oracle Technologies, upcoming partner webcasts and events. Existing content available YouTube - SlideShare - Oracle Mix.

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  • Oracle’s Sun Server X4-8 with Built-in Elastic Computing

    - by kgee
    We are excited to announce the release of Oracle's new 8-socket server, Sun Server X4-8. It’s the most flexible 8-socket x86 server Oracle has ever designed, and also the most powerful. Not only does it use the fastest Intel® Xeon® E7 v2 processors, but also its memory, I/O and storage subsystems are all designed for maximum performance and throughput. Like its predecessor, the Sun Server X4-8 uses a “glueless” design that allows for maximum performance for Oracle Database, while also reducing power consumption and improving reliability. The specs are pretty impressive. Sun Server X4-8 supports 120 cores (or 240 threads), 6 TB memory, 9.6 TB HDD capacity or 3.2 TB SSD capacity, contains 16 PCIe Gen 3 I/O expansion slots, and allows for up to 6.4 TB Sun Flash Accelerator F80 PCIe Cards. The Sun Server X4-8 is also the most dense x86 server with its 5U chassis, allowing 60% higher rack-level core and DIMM slot density than the competition.  There has been a lot of innovation in Oracle’s x86 product line, but the latest and most significant is a capability called elastic computing. This new capability is built into each Sun Server X4-8.   Elastic computing starts with the Intel processor. While Intel provides a wide range of processors each with a fixed combination of core count, operational frequency, and power consumption, customers have been forced to make tradeoffs when they select a particular processor. They have had to make educated guesses on which particular processor (core count/frequency/cache size) will be best suited for the workload they intend to execute on the server.Oracle and Intel worked jointly to define a new processor, the Intel Xeon E7-8895 v2 for the Sun Server X4-8, that has unique characteristics and effectively combines the capabilities of three different Xeon processors into a single processor. Oracle system design engineers worked closely with Oracle’s operating system development teams to achieve the ability to vary the core count and operating frequency of the Xeon E7-8895 v2 processor with time without the need for a system level reboot.  Along with the new processor, enhancements have been made to the system BIOS, Oracle Solaris, and Oracle Linux, which allow the processors in the system to dynamically clock up to faster speeds as cores are disabled and to reach higher maximum turbo frequencies for the remaining active cores. One customer, a stock market trading company, will take advantage of the elastic computing capability of Sun Server X4-8 by repurposing servers between daytime stock trading activity and nighttime stock portfolio processing, daily, to achieve maximum performance of each workload.To learn more about Sun Server X4-8, you can find more details including the data sheet and white papers here.Josh Rosen is a Principal Product Manager for Oracle’s x86 servers, focusing on Oracle’s operating systems and software. He previously spent more than a decade as a developer and architect of system management software. Josh has worked on system management for many of Oracle's hardware products ranging from the earliest blade systems to the latest Oracle x86 servers.

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  • Making Room for Innovation — Oracle Interactive eBook

    - by Javier Puerta
    Innovation and complexity are two critical topics on the minds of business leaders. Innovation is what gives them a competitive edge; increased complexity is their greatest challenge. Learn how Oracle is helping customers change the game and make room for innovation by simplifying IT. Access the new Oracle interactive e-book, “Simplify IT and Unleash Innovation”. You can download it here.

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  • Oracle ADF Essentials & ADF training material now on the iPad By Grant Ronald

    - by JuergenKress
    Faster and Simpler Java-based Application Development - Now Free Oracle ADF Essentials is an end-to-end Java EE framework that simplifies application development by providing out-of-the-box infrastructure services and a visual and declarative development experience. Oracle ADF Essentials is free to develop and deploy. Oracle ADF Essentials Overview Demo Tutorial - Using Oracle ADF Essentials with JPA/EJB and JSF Oracle ADF Essentials FAQ Introduction to Oracle ADF Seminar Tutorial - Developing with Oracle ADF Essentials ADF training material now on the iPad By Grant Ronald My team has developed about a weeks worth of ADF training material under the title ADF Insider and ADF Insider Essentials. This is available from our page on OTN. But we are now loading all our content on YouTube as well so the content can now be accessed on iPads. Over the next couple of weeks we'll also add these YouTube links to the OTN page but in the meantime, if you have an interest in ADF I strongly urge you to subscribe to our ADFInsiderEssentials YouTube Channel so you can be alerted when new content comes on line. Please also provide your comments, thumbs up/down, and let us know what content/topics is of your interest. GlassFish Extension for Oracle JDeveloper by Shay Shmeltzer We just release a new version of Oracle JDeveloper - 11.1.2.3. One new feature here is built-in support for GlassFish. This include the ability to create an "application server" connection to GlassFish and then deploy to that server with one click from inside JDeveloper. You can use this for deploying Oracle ADF Essentials application on Glassfish, but you can also use it to deploy any Java EE application you build in JDeveloper on GlassFish. However, if you are planning to work with GlassFish and JDeveloper on a more regular basis as your development server, then you might find my new extension useful. The new extension allows you to start and stop an external GlassFish instance, as well as start it in debug mode (which will allow JDeveloper to remotely debug your application as it runs on the server. I also added a button that will invoke the web admin console of Glassfish. Here is a quick demo that will show you how to work with the extension. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. BlogTwitterLinkedInMixForumWiki Technorati Tags: adf training,adf,grant Ronald,adf essential,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • In Case You Weren’t There: Blogwell NYC

    - by Mike Stiles
    0 0 1 1009 5755 Vitrue 47 13 6751 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman";} Your roving reporter roved out to another one of Socialmedia.org’s fantastic Blogwell events, this time in NYC. As Central Park and incredible weather beckoned, some of the biggest brand names in the world gathered to talk about how they’re incorporating social into marketing and CRM, as well as extending social across their entire organizations internally. Below we present a collection of the live tweets from many of the key sessions GE @generalelectricJon Lombardo, Leader of Social Media COE How GE builds and extends emotional connections with consumers around health and reaps the benefits of increased brand equity in the process. GE has a social platform around Healthyimagination to create better health for people. If you and a friend are trying to get healthy together, you’ll do better. Health is inherently. Get health challenges via Facebook and share with friends to achieve goals together. They’re creating an emotional connection around the health context. You don’t influence people at large. Your sphere of real influence is around 5-10 people. They find relevant conversations about health on Twitter and engage sounding like a friend, not a brand. Why would people share on behalf of a brand? Because you tapped into an activity and emotion they’re already having. To create better habits in health, GE gave away inexpensive, relevant gifts related to their goals. Create the context, give the relevant gift, get social acknowledgment for giving it. What you get when you get acknowledgment for your engagement and gift is user generated microcontent. GE got 12,000 unique users engaged and 1400 organic posts with the healthy gift campaign. The Dow Chemical Company @DowChemicalAbby Klanecky, Director of Digital & Social Media Learn how Dow Chemical is finding, training, and empowering their scientists to be their storytellers in social media. There are 1m jobs coming open in science. Only 200k are qualified for them. Dow Chemical wanted to use social to attract and talk to scientists. Dow Chemical decided to use real scientists as their storytellers. Scientists are incredibly passionate, the key ingredient of a great storyteller. Step 1 was getting scientists to focus on a few platforms, blog, Twitter, LinkedIn. Dow Chemical social flow is Core Digital Team - #CMs – ambassadors – advocates. The scientists were trained in social etiquette via practice scenarios. It’s not just about sales. It’s about growing influence and the business. Dow Chemical trained about 100 scientists, 55 are active and there’s a waiting list for the next sessions. In person social training produced faster results and better participation. Sometimes you have to tell pieces of the story instead of selling your execs on the whole vision. Social Media Ethics Briefing: Staying Out of TroubleAndy Sernovitz, CEO @SocialMediaOrg How do we get people to share our message for us? We have to have their trust. The difference between being honest and being sleazy is disclosure. Disclosure does not hurt the effectiveness of your marketing. No one will get mad if you tell them up front you’re a paid spokesperson for a company. It’s a legal requirement by the FTC, it’s the law, to disclose if you’re being paid for an endorsement. Require disclosure and truthfulness in all your social media outreach. Don’t lie to people. Monitor the conversation and correct misstatements. Create social media policies and training programs. If you want to stay safe, never pay cash for social media. Money changes everything. As soon as you pay, it’s not social media, it’s advertising. Disclosure, to the feds, means clear, conspicuous, and understandable to the average reader. This phrase will keep you in the clear, “I work for ___ and this is my personal opinion.” Who are you? Were you paid? Are you giving an honest opinion based on a real experience? You as a brand are responsible for what an agency or employee or contactor does in your behalf. SocialMedia.org makes available a Disclosure Best Practices Toolkit. Socialmedia.org/disclosure. The point is to not ethically mess up and taint social media as happened to e-mail. Not only is the FTC cracking down, so is Google and Facebook. Visa @VisaNewsLucas Mast, Senior Business Leader, Global Corporate Social Media Visa built a mobile studio for the Olympics for execs and athletes. They wanted to do postcard style real time coverage of Visa’s Olympics sponsorships, and on a shoestring. Challenges included Olympic rules, difficulty getting interviews, time zone trouble, and resourcing. Another problem was they got bogged down with their own internal approval processes. Despite all the restrictions, they created and published a variety of and fair amount of content. They amassed 1000+ views of videos posted to the Visa Communication YouTube channel. Less corporate content yields more interest from media outlets and bloggers. They did real world video demos of how their products work in the field vs. an exec doing a demo in a studio. Don’t make exec interview videos dull and corporate. Keep answers short, shoot it in an interesting place, do takes until they’re comfortable and natural. Not everything will work. Not everything will get a retweet. But like the lottery, you can’t win if you don’t play. Promoting content is as important as creating it. McGraw-Hill Companies @McGrawHillCosPatrick Durando, Senior Director of Global New Media McGraw-Hill has 26,000 employees. McGraw-Hill created a social intranet called Buzz. Intranets create operational efficiency, help product dev, facilitate crowdsourcing, and breaks down geo silos. Intranets help with talent development, acquisition, retention. They replaced the corporate directory with their own version of LinkedIn. The company intranet has really cut down on the use of email. Long email threats become organized, permanent social discussions. The intranet is particularly useful in HR for researching and getting answers surrounding benefits and policies. Using a profile on your company intranet can establish and promote your internal professional brand. If you’re going to make an intranet, it has to look great, work great, and employees are going have to want to go there. You can’t order them to like it. 

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  • Oracle User Productivity Kit Translation

    - by ultan o'broin
    Oracle's customers just love the User Productivity Kit (UPK). I hear only great things about it from our international customers at the Oracle Usability Advisory Board meetings too. The UPK is the perfect solution for enterprise applications training needs (I previously reviewed a fine book about UPK btw). One question I am often asked is how source content created using the UPK can be translated into another language. I spoke with Peter Maravelias, Principal Product Strategy Manager for UPK about this recently. UPK is already optimized for easy source-target translation already. There is even a solution for re-recording demos. Here's what you can do to get your source content into another language: Use UPK's ability to automatically translate events and actions. UPK comes with XML templates that allow you to accomplish this in 21 languages with a simple publishing action switch. These templates even deal with the tricky business of using gender-based translations. Spanish localization template sample Japanese localization template sample Use the Import and Export localization features to export additional custom content in a format like XLIFF, easily handled by translation tools. You could also export and import in Word format. Re-record the sound (audio) files that go with the recordings, one per screen. UPK's granular approach to the sound files means that timing isn't an option. Retiming demos isn't required. A tip here with sound files and XLFF-exported custom content is to facilitate translation context by avoiding explicit references to actions going on in the screen recordings. A text based storyboard with screenshots accompanying the sound files should also be provided to the translators. Provide a glossary of terms too. Use the re-record option in UPK to record any demo from a translated application. This will allow all the translated UI labels to be automatically captured. You may be required to resize any action events here due to text expansion issues. Of course, you will need translated data in the translated application too, so plan for this in advance. However, source-target language skills aren't required for the re-recording. The UPK Player itself, of course, is also available from Oracle along with content and doc in 21 languages. The Developer and Setup is also translated in a smaller number of languages. Check the Oracle UPK website for latest details. UPK is a super solution for global enterprise applications training deployments allowing source content to be translated into multiple languages easily. See this post on the UPK blog for more insight too!

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  • WebCenter Customer Spotlight: Ferrous Resources do Brasil S.A.

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryFerrous Resources do Brasil S.A. (Ferrous) is a startup company whose core business is the exploration, prospection, exploitation, and commercialization of iron ore. They wanted to create an effective, secure and scalable document management system to support the company’s new iron ore exploration operations in Brazil. Ferrous worked with the Oracle Partner 2D Tecnologia to implement a centralized document management system using  Oracle WebCenter Content. The single repository hold almost 220,000 files with an expected to growth to 8 million files in the next two years.  The solution has reduced  financial audit reporting from two weeks to only four days. Company OverviewFounded in 2007, Ferrous Resources do Brasil S.A. (Ferrous) is a startup company whose core business is the exploration, prospection, exploitation, and commercialization of iron ore. Ferrous intends to become one of the five largest iron ore mining companies in the world within the next few years.  Business ChallengesFerrous wanted to create an effective, secure and scalable document management system to support the company’s new iron ore exploration operations in Brazil. Solution DeployedFerrous worked with the Oracle Partner 2D Tecnologia to implement a centralized document management system using  Oracle WebCenter Content. They consolidated all company documents into a single repository to hold almost 220,000 files, including iron-ore project layout and pictures for a repository that is expected to grow to 8 million files in the next two years. Business Results Gained access to reports on individual files of pictures, project layouts, text files, spreadsheets, and slides–enabling the company to find out who opened and altered each  file and when, as well as to access previous versions Enabled investors and board of directors abroad to access all company documents via a Web portal, something that was previously achieved only through e-mails or CD file transfers Enabled the company to consolidate all files, which were mostly disseminated in pen drives and desktops, so that they are now available to more than 500 system users, including investors, lawyers, partners, and 320 in-company users Reduced time to search specific documents, saving several days in financial audit reporting, an activity that previously took two weeks and now requires only four days  “With Oracle WebCenter Content, we managed to organize, control, and protect the company’s files since the beginning of operations and, as a consequence, can offer rapid and transparent access to all company documents.” Frederico Samartini, Business Performance Manager, Ferrous Resources do Brasil S.A. Additional Information Ferrous Customer Snapshot Oracle WebCenter Content

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  • Presentations on OVCA & OVN

    - by uwes
    The following three presentations regarding Oracle Virtual Compute Appliance and Oracle SDN from Oracle Open World sessions are now available for download from eSTEP portal. Oracle Virtual Compute Appliance: From Power On to Production in About an Hour Charlie Boyle and Premal Savla give an overview of the Oracle Virtual Compute Appliance. This presentation is a mix of the business and technical slides. Rapid Application Deployment with Oracle Virtual Compute Appliance Kurt Hackel and Saar Maoz, both in Product Development, explain how to use Oracle VM templates to deploy applications faster and walk through a demo with Oracle VM templates for Oracle Database.  Oracle SDN: Software-Defined Networking in a Hybrid, Open Data Center Krishna Srinivasan and Ronen Kofman explain Oracle SDN and provide use cases for multi-tenant private cloud, IaaS, serving Tier 1 application and virtual network services. The presentation can be downloaded from eSTEP portal. URL: http://launch.oracle.com/ PIN: eSTEP_2011 The material can be found under tab eSTEP Download Located under: Recent Updates and Engineered Sysytems/Optimized Solutions

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  • WebCenter Customer Spotlight: Instituto Mexicano de la Propiedad Industrial

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryInstituto Mexicano de la Propiedad Industrial (IMPI) is a decentralized  federal agency with the goals of protecting and ensuring awareness of industrial property rights in Mexico. IMPI  business objectives were to increase efficiency, improve client service, accelerate services to the public and reduce paper use by digitizing management of necessary documentation for patent and trademark submissions and approvals. IMPI  implemented  Oracle WebCenter Content to develop electronic inquiry service by digitizing and managing documents and a public Web site making patent-related information easily available online. With the implemented solution IMPI increased the number of monthly inquires from 200 in person consultations to 80,000 electronic consultations and the number of trademark record inquiries from 30,000 to 300,000. Company OverviewInstituto Mexicano de la Propiedad Industrial (IMPI) is a decentralized federal agency with the goals of protecting and ensuring awareness of industrial property rights in Mexico. IMPI is responsible for registering and publicizing inventions, distinctive signs, trademarks, and patents. In addition to its Mexico City headquarters, IMPI has five regional offices.  Business Challenges IMPI  business objectives were to increase efficiency by automating internal operations and patent and trademark-related procedures and services, improve client service by simplifying patent and trademark procedures, accelerate services to the public and reduce paper use by digitizing management of necessary documentation for patent and trademark submissions and approvals. Solution DeployedIMPI worked with Oracle Consulting to implement Oracle WebCenter Content to develop electronic inquiry service - services that were previously provided in person only - by digitizing and managing documents. They use Oracle Database 11g, Enterprise Edition to manage data for all mission-critical systems, automating patent and trademark transactions, providing consistent, readily available, and accurate data. IMPI developed a Web site to support newly digitized information with simple and flexible interfaces, making patent-related information easily available online to the public. Business ResultsWith the implemented solution IMPI increased the number of monthly inquires  from 200 in person consultations to 80,000 electronic consultations and the number of trademark record inquiries from 30,000 to 300,000. “Oracle WebCenter Content structure is unique. It lets us separately manage communication with other applications and databases, and performs content management itself. It’s a stable tool, at an appropriate cost, that lets us develop and provide reliable electronic services.” Eugenio Ponce de León, Divisional Director of Systems and Technology, Instituto Mexicano de la Propiedad Industrial Additional Information Instituto Mexicano de la Propiedad Customer Snapshot Oracle WebCenter Content

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  • Adaptive Case Management OTN WebCast with Danilo Schmiedel

    - by JuergenKress
    Oracle ACE Director Danilo Schmiedel, SOA/BPM solution architect with Opitz Consulting in Germany, talks about Adaptive Case Management, Predictive Analytics, and Process Mining. Watch the video here. To download the Adaptive Case Management post mentioned in this interview, please visit the blog post. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: ACM,Adaptive Case Management,Danilo Schmiedel,Opitz,OTN,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Oracle E-Business Suite Release 12: Upgrading Customizations

    - by Oracle_EBS
    Please consider reviewing the following NEW whitepaper to help with the process of upgrading customizations to Release 12. Upgrading your Customizations to Oracle E-Business Suite Release 12.1 (Note 1435894.1) This document  discusses upgrading Oracle E-Business Suite customizations in the context of the following process: Creating an Inventory of Your Existing Customizations Comparing Customizations to Release 12 Upgrading Customizations Reimplementing Customizations Creating Future Customizations 

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  • Social Analytics and the Customer

    - by David Dorf
    Many successful retailers put the customer at the center of everything they do, so its important that the customer is modeled correctly across all their systems.  The path to omni-channel starts and ends with the customer so at ARTS, our next big project is focused on ensuring a consistent representation of customers across our transactional data model, datawarehouse model, and XML schemas.  Further, we've started a new whitepaper that describes how Big Data and Social Media Analytics should be leveraged by retailers to add and additional level of customer insight. Let's start by taking a closer look at the meaning of social analytics.  Here's my definition: Social Analytics, in the retail context, describes the analysis of data obtained from social media sources in an effort to better comprehend and interact with the community of consumers.  This discipline seeks to understand what’s being said by the community about brands and products (“monitoring”), as well as understand the behaviors of those in the community (“profiling”).  The results are used to enforce the brand image, improve product decisions, and better focus marketing, all of which lead to increased sales. To help illustrate the facets of social analytics, I drew the diagram below which was originally published by Retail Touchpoints. There are lots of tools on the market that allow retailers to monitor social media for brand and product mentions.  These include analysis of sentiment, reach, share of voice, engagement, etc.  When your brand is mentioned, good or bad, its an opportunity to engage with the customer and possibly lead to a sale.  Because products are not always unique, its much more difficult to monitor product mentions, but detecting product trends early can help a retailer make better merchandising decisions, especially in fashion. Once a retailer understands what's being said, the next step is learn more about who's saying it.  That involves profiling customers beyond simple demographics to understand their motivations.  Much can be learned from patterns, and even more when customers voluntarily share their data.  Knowing that a customer is passionate about, for example, mountain biking allows the retailer to make relevant offers on helmets, ask for opinions on hydration, and help spread marketing messages. Social analytics has many facets that benefit retailers, some of which are easy but many of which are hard.  Its important for the CMO and CIO to work closely together to plan for these capabilities and monitor the maturity of tools on the market.  This is an area that will separate winners from losers.

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  • Oracle Database 11g Upgrade Webcast with Roy Swonger now On Demand

    - by margaret hamburger
    Don't worry if you missed our LIVE webcast  ' Three Compelling Reasons to Upgrade to Oracle Database 11g ' with Database Upgrade expert Roy Swonger.  You can now register for the On-Demand version to learn about Oracle Database 11g upgrade best practices with real customer examples. You'll get access to loads of great upgrade resources for making database upgrades faster and easier. You can also download a copy of our webcast presentation, so register now.

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  • Supercharging the Performance of Your Front-Office Applications @ OOW'12

    - by Sanjeev Sharma
    You can increase customer satisfaction, brand equity, and ultimately top-line revenue by deploying  Oracle ATG Web Commerce, Oracle WebCenter Sites, Oracle Endeca applications, Oracle’s  Siebel applications, and other front-office applications on Oracle Exalogic, Oracle’s combination  of hardware and software for applications and middleware. Join me (Sanjeev Sharma) and my colleague, Kelly Goetsch, at the following conference session at Oracle Open World to find out how Customer Experience can be transformed with Oracle Exalogic: Session:  CON9421 - Supercharging the Performance of Your Front-Office Applications with Oracle ExalogicDate: Wednesday, 3 Oct, 2012Time: 10:15 am - 11:15 am (PST)Venue: Moscone South (309)

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  • Willy Rotstein at the Oracle Retail Industry Forum

    - by user801960
    In the video below, Willy Rotstein from Oracle Retail talks about the success of the Oracle Retail Industry Forum that took place in Berlin in October.  Willy talks about the main discussion topics at the forum and summarises the thoughts of the retailers that attended the forum.  The forum was an excellent way for retailers to come together and discuss the challenges of the industry and share experiences in developing solutions to those challenges.  

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  • Interfaces Reference Model available

    - by ACShorten
    With the implementation of an Oracle Utilities Application Framework based products, you can implement other Oracle technologies to augment your solution. There is a whitepaper available now to outline all the technology integrations possible with various versions of the Oracle Utilities Application Framework. The whitepaper outlines the possible integrations and implementations of other Oracle technologies to address customer requirements in association with Oracle Utilities Application Framework based products. The whitepaper covers a vast range of products including: Oracle Fusion Middleware Oracle SOA Suite Oracle Identity Management Suite Oracle ExaData and Oracle ExaLogic Oracle VM Data Options including Real Application Clustering, Real Application Testing, Data Guard/Active Data Guard, Compression, Partitioning, Database Vault, Audit Vault etc.. The whitepaper contains a summary of the integration solution possibilities, links to further information including product specific interfaces. The whitepaper is available from My Oracle Support at KB Id: 1506855.1

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  • Customer Experience Management : A conversation with world experts RTD

    - by David lefranc
    A conversation with world experts in Customer Experience Management in Rome, Italy - Wed, June 20, 2012 It is our pleasure to share the registration link below for your chance to meet active members of the Oracle Real-Time Decisions Customer Advisory Board. Join us to hear how leading brands across the world have achieved tremendous return on investment through their Oracle Real-Time Decisions deployments and do not miss this unique opportunity to ask them specific questions directly during our customer roundtable. Please share this information with anyone interested in real-time decision management and cross-channel predictive process optimization.http://www.oracle.com/goto/RealTimeDecisions

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  • New Oracle IRM 11g presentation video

    - by Simon Thorpe
    In amongst all the end of year activity we've been able to start the creation of some new YouTube video's of the Oracle IRM 11g release. First on the agenda was to show the core features of Oracle IRM with the new 11g server. We also created a demonstration of the simple ways content can be secured without any training on the end users part and without impacting their existing day to day practice of using sensitive information. Have a look at this video...

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  • Join Us for the Next Quarterly Customer Update Webcast

    - by michelle.huff
    Join us for the next Oracle Content Management Quarterly Customer Update Webcast scheduled for this coming January 19 & 20, 2010. In this webcast we'll bring you up to speed on the latest updates and changes made available these past few months. Additionally, we'll cover the new features and certifications in the latest ODC & ODDC 10.1.3.5.1 release, as well as the upcoming Enterprise Content Management Suite 11gR1 PS3 (patch set 3) release. Register Today! Americas / EMEA time zones: Customer Update January 19, 2010 9:00am US PT / 12:00pm US ET / 17:00 London Length: 1 hour *Please use your corporate email address to register. Asia-Pacific time zones: Customer Update (Repeat Webcast) January 20, 2010 1:00pm Sydney AET, 10:00am Singapore (Jan 19, 2010 @ 6:00pm US PT) Length: 1 hour *Please use your corporate email address to register Missed Previous Customer Quarterly Updates? Get caught up on Oracle & ECM news. View a recording or the presentation from previous Webcasts held since June 2008 (available from My Oracle Support).

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