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• Blue screen while using windows even in safe mode

  - by FATE

  I have this problem with Windows 7 after I detected and cleaned up some viruses with Nod32. problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1065 Additional information about the problem: BCCode: 50 BCP1: FFFFF900CA578010 BCP2: 0000000000000000 BCP3: FFFFF9600019619B BCP4: 0000000000000002 OS Version: 6_1_7601 Service Pack: 1_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\060312-34195-01.dmp C:\Users\Fatemeh\AppData\Local\Temp\WER-51215-0.sysdata.xml How can I prevent these crashes?

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• I keep getting blue screen - Windows 7 x64 (maybe ram?)

  - by Lostman

  I have +- 5yrs old pc runnig windows 7 and I've been getting blue screen recently. I had win 8 and I got a lof of erros with ram memory, so I reinstalled back to Win 7. (I have 2x 2 GB RAM) To make a better image of my errors - I get them while writing email, installing nvidia driver, sound driver, running RAM test. I got a log of my last error, could anyone tell me what is it? Should I get new RAM memories? The last log I got: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1029 Additional information about the problem: BCCode: 1a BCP1: 0000000000000403 BCP2: FFFFF680004FAEA0 BCP3: 380000007594A867 BCP4: FFFF6680004FAEA0 OS Version: 6_1_7600 Service Pack: 0_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\062513-16156-01.dmp C:\Users\Boss\AppData\Local\Temp\WER-32156-0.sysdata.xml Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt MemTest86+ Error:

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• How can I get Windows to apply its settings?

  - by Jouke van der Maas

  I have a computer with a major problem; it gives a blue screen when the login screen loads. I've been using this guide to troubleshoot the issue, and now I've run into a problem. I have determined the issue is not bad memory or a bad hard drive. According to the guide, this means the problem is in the OS. I've tried to follow the steps, but Windows (Vista SP1) somehow doesn't remember any changes. On every reboot, the computer is in exactly the same state it was in before. Any changes to system settings or files won't be recorded. As this means I can't check what is causing the problem, I can't fix my PC. Is there a way to find out what's causing this? Is it just a mode Windows goes into to protect itself, or is it some other problem? Anything to help troubleshoot will be of great help here. PS. I'm kind of new to this site. If I messed up, please tell me in the comments.

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• Would there be any problems with DEP turned off?

  - by IneedHelp

  I recently moved to a fresh Windows 8 x64 system and I learned that my favourite firewall (JPF - Jetico Personal Firewall) doesn't get along with Win8x64 (CRITICAL_STRUCTURE_CORRUPTION errors), but I can not do without JPF, so I kind of tried everything I could think of (test mode, debugging, various system changes), but I was still getting blue screens because of the firewall driver/software. I know for sure that it is the firewall that is causing the problems because I get blue screens as soon as I install it and they stop when I uninstall it. I Also tested it thoroughly on virtual computers. Anyway, I have discovered that by completely turning DEP off by using this command: bcdedit.exe /set {current} nx AlwaysOff the firewall would not cause blue screens anymore. So my question is, what could go wrong with DEP completely turned off? Note: I do not care much about hardware/windows security, I keep myself secured by using sandboxes and virtual computers (and I also have backups), so I'm not concerned with viruses and root kits or whatever people are freaking out about.

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• QuickTimeInstaller causing me buckets of issues

  - by Chadworthington

  Today I saw this message: After it installed and I rebooted, I was getting the Blue Screen of Death every few clicks. So...to resolve, I restored to a Restore Point when all was working, 2 days ago. Then, QuickTime reappeared and tried to reinstall itself. Is this iTunes related? or might it be related to Windows Live Messenger? Any suggestions on how to stop this auto installation? Update: Rolling back to a previous Restore Point temporarily fixed the issue but the patch was automatically applied a second time. Then, I made the horrible mistake of uninstalling iTunes and this caused my previous old restore point to be wiped away because of a limited amount of space that I alloted to the Windows Restore functionality. I fear that I will be faced with many issues ahead... Please help

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• Blue screen of Death on Install

  - by Toby Allen

  I have a machine with Windows Vista Installed. It has an Intel X25 SSD as the System Drive I want to reinstall (I plan to format and overwrite Vista) with XP. When I boot up using the Dell XP CD it loads the initial drivers then i get a Blue Screen. This is quite concerning. The installed OS works ok, but its giving problems so I want to remove it. Should I just format the SSD and try again? Will this make any difference? Can I do something to avoid hitting the Blue Screen? Its possible I had corrupt sectors on one of the other disks, will a new XP install use the System drive or drive 0? Can I force the install to use a specific drive when installing? Error: *** STOP: 0x0000007B (0xF78D2524,0x0000034,0x00000000,0x00000000) I never did find the answer, however I removed the SSD and tried to install on other disk - CRASH I disconnected the other disk and tried to install with only SSD plugged in - CRASH I removed 1 block of RAM - CRASH I used a windows 7 CD - NO CRASH

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• BSODs after Windows 8.1 Upgrade

  - by Techrocket9

  I just upgraded my system to Windows 8.1, and I have been getting BSODs that I did not get before the 8.1 upgrade. Though I cannot conclude that running the Android Emulator with Intel's HAXM is the cause, both crashes have occurred while the emulator was running. I get CRITICAL_STRUCTURE_CORRUPTION, the same error as this guy, except I don't have the hardware/software that he has that caused his problem. Minidumps here. Output of verifier.exe /all and then a reboot and then verifier /query: http://sdrv.ms/17CPVu9 Edit: According to software.intel.com/en-us/forums/topic/475129 (can't link due to lack of rep) it is being caused by HAXM. Will close question when I find a solution.

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• How to fix UNMOUNTABLE_BOOT_VOLUME (0x000000ED) on my Windows XP DELL laptop?

  - by Neil

  I have a Dell Latitude D410. Running Windows XP. I am receiving the STOP: 0x000000ED (0X899CF030,0XC0000185,0X00000000,0X00000000) Blue screen. Initially, I tried everything specified with the Microsoft KB articles. At this time, I was able to boot into the general safemode. I pulled the hard drive and was able to run chkdsk on it- it noted that it had fixed some errors, but I was still unable to boot. I put a brand new hard drive in the laptop. Windows XP installation worked up until the reboot, at which time the exact same error message came back up. What I have tried (all since the new hard drive was installed): chkdsk /R All suggested solutions in Microsoft KB articles Reseating RAM Opened laptop, reseated all connectors, looked for signs of damage (saw none) Reset BIOS options to default Ran the basic Dell diagnostics I have looked at the current entry:How can I boot XP after receiving stop error 0x000000ED - I am currently in the process of downloading the Ultimate Boot CD to use as a test, but I am not holding out a lot of hope as I really doubt this brand new Hard Drive is bad. Can anyone think of other areas I am missing? Ran MEMTEST86+ V4.10 for 15 passes (overnight). 0 Errors EDIT: FORMATTING

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• Blue Screen error BAD_POOL_CALLER 0x000000C2

  - by Adam

  My computer was working fine for months but now when it starts up the Windows XP screen comes up to show the computer is starting up but then a blue screen appears with the error below: BAD_POOL_CALLER STOP: 0x000000C2 (0x00000043, 0xDB3C6000, 0x00000000, 0x00000000) I have tried booting off the Windows XP CD and trying to do a re-installation but when the setup try's to query the disk the setup crashes and exists. I've run diags and that says everything is fine. Any ideas?

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• Any advice on what to do when getting a cryptic blue screen in windows?

  - by Svish

  What are some steps that you usually take? Are there any good ways of finding out what they mean etc.? For example I have gotten these ones where it pretty much only says "IRQ less or equal to" (or something like that) which I must say, doesn't really tell me much! Another one I got more recently was something in the lines of "Some application changed some files it shouldn't have". And there were of course no information on what files, or what application... What can you do?

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• Bluescreen 0x0000003B during DownloadFileAsync?

  - by SeveQ

  Hello again, I've run into a problem with an application I'm developing in C#/.NET. A problem I can't trace down because it causes my system to crash with a BSOD. Here's the minidump: 060310-27066-01.dmp 03.06.2010 19:47:39 SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000c0000005 fffff8000306d4d0 fffff8800b107640 0000000000000000 ntoskrnl.exe ntoskrnl.exe+70600 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16539 (win7_gdr.100226-1909) x64 C:\Windows\Minidump\060310-27066-01.dmp 4 15 7600 It's not related specifically to DownloadFileAsync. Other methods of the System.Net assembly classes related to HTTP download also make my system crash. I really hope someone can help me with this. Just for info: other apps (browsers etc.) that download files work like a charm. If you need further information don't hesitate to ask! Thanks!

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• how to get memory dump after blue screen

  - by user464164

  I'm getting a lovely BSOD on bootup (STOP: 0x0000007E) from a driver I'm writing, and would like to load up the memory dump for analysis. However, it's not getting dumped anywhere. Everything is setup correctly in the Startup and Recovery settings, but I get no dump file, and nothing in the event log stating a dump has taken place. It looks like a dump is not even occurring... I know the exact line of code causing it (a call to IoAttachDevice()), but am not sure why, and would like to view the DbgPrint output to see where exactly it's failing. Could Windows possibly be crashing before the dumping functionality is set up? If so, how do I get access to the state of the machine when the failure occurs? UPDATE: Other possibly useful information: I'm running Windows XP through VirtualBox on a Linux host.

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• How to track down a Blue Screen of Death triggered by an (usermode) application

  - by mhenry1384

  We have a .Net application consisting of mixed managed and unmanaged code. We have a number of reports of users getting BSOD while using our application. These blue screens happen on different versions of Windows. Mostly XP but one user claims it happens on Windows 7. Some users see it happening when doing one thing, other see it happening when doing something completely different. Of course, we cannot reproduce the problem. Needless to say, I'm stumped. A user mode application shouldn't be able to blue screen the OS so we are running into a bug in a common kernel space application, perhaps buggy antivirus software? Does anyone have any tips on how to track something like this down? We don't have access to a computer where this is happening so we wouldn't be able to hook up a kernel debugger or anything like that.

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• Invoke Blue Screen of Death using Managed Code

  - by Matthew Ruston

  Just curious here: is it possible to invoke a Windows Blue Screen of Death using .net managed code under Windows XP/Vista? And if it is possible, what could the example code be? Just for the record, this is not for any malicious purpose, I am just wondering what kind of code it would take to actually kill the operating system as specified.

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• what is blue screen error in windows..??

  - by kajal

  what is blue screen error..??

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• bad pool header 0x00000019 in windows 7 home premium when connecting to net followed by BSOD.

  - by shankar

  Hi, I am have random blue screen errors with an error code of bad pool header 0x00000019 whenever I try going online. I use a usb datacard/modem but when I try logging in using a regular dsl/broadband connection, I have the same issue. I had searched the query in windows knowledge base which said it is an issue with windows 7 and have provided a hot fix which they do not gaurentee. My vendor says something is wrong with my ram and has ordered for a new set of ram, but in my opinion if it was a ram related issue, the crashes should have occured even while playing games which are supposed to be ram intensive...If you need the mini dumps I can provide you the same..Kindly revert back..

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• How can I get past a BSOD 07b when booting from a VHD?

  - by Dan

  I thought I'd be clever and use disk2vhd at the end of my contract to backup my machine so I could easily restore it when I started my new contract, no matter what the buffoons had done with it in the meantime. I didn't count on them losing it. I'm trying to boot this new machine from the VHD. I get the windows logo and then a 07B bluescreen error, something to do with the disk, and it won't boot even in safe mode. The cure apparently is to run sysprep but I can't run that unless I can boot into the VHD so... I can mount the disk, is there a way to modify it

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• win7 64 bit. Fresh install on fresh pc fails with BSOD.

  - by 0plus1

  Hello, I've built a new machine: ASUS M4A785TD-V EVO OCZ DDR3 PC3-12800 (2x 2gb) Amd Athlon II X4 630 Box AM3 I tried memtest with hiren boot cd (tested only 3gb) and showed no error. Then I tried the built in ram test from the win7 cd (2 passes no errors). I also deleted with a 0 pass the hard drive. The error I get is this: 0x0000007e (0xFFFFFFFFFC0000005,0xFFFFF8000C1AB0F3,0xFFFFF880009A8498,0xFFFFF880009A7CF0) Any help is greatly appreciated. Thank you!

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• Diagnose remote desktop freezes in Windows 7 when no BSOD?

  - by Paul Smith

  Okay, I'm getting no joy from Asus or Microsoft on this, so hoping for some clues on how to narrow down the cause. I have very frequent OS freezes, always & only when running Remote Destkop Client (mstsc) in Windows 7 x64. I never have a bluescreen, and there is never a minidump. The display & input just freezes -- no keyboard, no mouse, and sound will just continue the last wavelength if any. So far, I can't find a way to trap the hang given that there's no bluescreen; advanced startup & recovery settings for system failure are "Write an event" checked, "Automatically restart" checked, and "Kernel memory dump". I've updated to the lasted BIOS, and tried a few different graphics drivers, both generic & ATI. I've also tried disabling Aero, and everything about the remote desktop experience (incrementally unchecked every box in the mstsc - options - experience tab), even disabled/unplugged external monitor to make sure it wasn't a dual-monitor issue. My specs are: Asus G73jh notebook 8GB RAM ATI Mobility Radeon HD 5800 Series graphics (recently tried driver versions 8.791.0.0, 8.801.0.0) American Megatrends G73jh.211 BIOS (7/27/2010) Windows 7 Home Premium x64 Windows Memory Diagnostic passed all of the following at least 3 times with no errors: MATS+ INVC LRAND Stride6 WMATS+ WINVC This notebook is better than most at removing heat (laudable vent design), so I'm not inclined to suspect thermal causes (especially since running 1080p video for hours has never caused a freeze, but mstsc does, reliably, within 5 minutes to an hour). This did seem to start happening after a Windows Update, but I've since reverted every patch applied since a week before the first occurrence, with no joy. (And I'd only had the PC for a couple weeks before that, so it could have been chance + less actual time spent remoting at the beginning.) I'm at my wits end, and I bought this laptop primarily as a remote terminal client (go figure, right?) Any ideas on how to identify the cause of this? Thanks!

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• Why does Hyper-V and Windows Backup crash (BSOD) after successfull backup?

  - by Payson Welch

  Hello I am running Server 2008 R2 with a handful of Hyper-V guest nodes. If Windows backup runs without any of the Hyper-V nodes running, the server is fine. If Hyper-V runs a backup while the Hyper-V nodes are running, it is fine until a few minutes after the backup completes, and then it BSODs. The storage location for the backup is iSCSI - I am wondering if anyone has any input on what might be causing this? I don't have the Hyper-V nodes setup on a vlan and there is only one NIC on the server. Is it possible this is a networking / driver issue, and if so how would I reconfigure the networking to fix this?

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• My Windows 7 computer won't boot up and a BSOD keeps coming up; how do I solve it?

  - by opj

  Whenever I boot my Windows 7 computer, I get a blue screen of death with the following details: A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time you've seen this stop error screen, restart you computer. If this screen appears again, follow these steps: Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK /F to check for hard drive corruption, and then restart your computer. Technical Information: * STOP: 0x0000007B (0xFFFFF880009A98E8,0xFFFFFFFFC000000D,0x0000000000000000,0x0000000000000000) What does this mean, and how can I fix it so I can boot my machine once again?

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• One of my VMs went boom using Virtual Box and how it got fixed

  - by Enrique Lima

  I am running an HP Envy 15, 16GB and 500GB (7200 RPM) Hard drive. Had a VM configured from another environment, created the virtual machine config file on Virtual Box, everything seemed ok. Fired it up, and it was  s   l   o   w, it took close to 10 minutes for it to load, and about 5 more to see Windows was in the process of loading before the BSOD.  Thought, maybe, just maybe it will not happen again … oh was I wrong. Frustration had already hit an all time high with this configuration and the number of issues I’ve had. How I did the troubleshooting … The best thing to do (IMO) is to step back, and gather your tools to debug this situation. Tools:  Virtual Box command line tools, Windows Debug. Virtual Box comes with a pretty good set of tools to examine, migrate and overall tasks to deal with VMs. The firs step:  use VBoxManage to prevent the VM from rebooting after the error to get enough time to really dig into the BSOD issue. Command used:   VBoxManage setextradata VMNAME "VBoxInternal/PDM/HaltOnReset" 1 Once this was done, the error reported was an “Inaccessible boot device” coming from a “Stop – 7B” type of error on the BSOD. The issue I had with this, my VM was configured to use a virtual SATA controller, and thought Windows 2008 R2 would handle this fine … again wrong!  Because the integration tools from the other product where wanting to take effect that was throwing everything off. The fix The fix was almost handed to me, edited the configuration for the VM, removed the SATA controller from it, added the virtual hard drive under an IDE controller, boot up and voilà … it works! I was then able to install the Virtual Box guest tools and such, but have decided to favor “keep on working” over “let’s try SATA again”

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• A Windows Update Prevented Live Discs From Working? [migrated]

  - by user88311

  First off I'll state my system specs. Acer Aspire M1100 Windows Vista Home Basic 32bit OEM 2 Gigs of DDR2 ram 160Gig hard drive 2.7Ghz AMD Athlon 64 processor ATI Radeon X1250 Graphics card A few days ago my computer did automatic updates and updated windows defender to KB915597 (Definition 1.135.415.0), After which when shutting down and starting up I would receive BSOD with the information BUGCODE_USE_DRIVER and 0x000000FE (0x00000008, 0x00000006, 0x00000006, 0x877330000) upon where my computer would not start up with any USB devices plugged in and it always require me to run startup repair before it started. Upon when I first started it up and was able to fully boot windows, I had no use of the mouse so I was unable to install the fix that the windows solutions center brought up on my screen, so I restarted again and installed the fix hoping it would cease the problem, it did not. Upoon starting up after installing the fix and restarting I was confronted with the BSOD 0x000000FE (0x00000008, 0x00000006, 0x00000006, 0x83291000) at which I found the startup repair could not fix the problem and I restored, as I most like should have in the first place. After going through that I read that simply installing the latest defender version from the microsoft site had fixed this problem for others, so I did that, to find I still received the BSOD's. So in a attempt to find a fix to the problem I went to the microsoft answers site to try to find a way to fix the problem, there I was told to simply disable defender and reboot to see if that fixed the problem, upon doing this my computer would no longer even startup, when I boot normally I get to just when the loading screen finishes and then my computer restarts and when I run startup repair, it runs for about 15 seconds and then my computer restarts as well. I have tried running ubuntu live discs in order to simply access the drive and simply copy and paste the 2 month old physical backup I have of my C drive to the C drive, but whenever I run the live OS when it gets to the end of the load screen and is about to boot, the computer again restarts, yet if I put in a gparted disc, I am able to boot it fully, although it does not give me access to the file system just partition managing and when I attempt to access the internet through it, the computer once again restarts. So my question is, how could the update and what has happened prevent me from running the live OS's properly?

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• Proliant ML350 Won't Load Windows

  - by Mike

  I have a HP Proliant ML350 G4 running Windows 2003 Server Std Edition that will not load Windows on boot. It gave me a BSOD while running a recent Windows update and has not been able to boot since. The BSOD was a generic error, "Hardware Fault. Contact vendor." I am not getting any errors when the machine boots--it just hangs with a black screen when Windows starts to load. The machine will not boot into safe mode either--it gets stuck after beginning to load drivers. When trying to load the Windows recovery console I get the message that Windows cannot find any hard disks on the machine. This, despite having to load the driver for my storage controller. The HP Smart Start diagnostics finds no problems with my hard disks nor anything else. What should I try next? Mainly, I just want to be able to pull the data off my hard disks.

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• Boot Vista x64 with both ICH8 and ICH10 AHCI support

  - by adurity

  I have a situation where I need to boot Windows Vista 64-bit from both a ICH10 and ICH8 AHCI SATA controller. Currently, it is setup to boot from the ICH10, but when I try booting with the ICH8, I get the famed Windows STOP 7B BSOD. How can I add the ICH8 driver so that I can work around this BSOD and boot the system? I have updated to the latest Intel AHCI driver (8.9.0.1023 as of this post) which is supposed to support both chipsets, but I feel I am missing something.

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