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• Silverlight Cream for December 05, 2010 -- #1003

  - by Dave Campbell

  In this (Almost) All-Submittal Issue: John Papa(-2-), Jesse Liberty, Tim Heuer, Dan Wahlin, Markus Egger, Phil Middlemiss, Coding4Fun, Michael Washington, Gill Cleeren, MichaelD!, Colin Eberhardt, Kunal Chowdhury, and Rabeeh Abla. Above the Fold: Silverlight: "Two-Way Binding on TreeView.SelectedItem" Phil Middlemiss WP7: "Taking Screen Shots of Windows Phone 7 Panorama Apps" Markus Egger Training: "Beginners Guide to Visual Studio LightSwitch (Part - 4)" Kunal Chowdhury Shoutouts: Don't let the fire go out... check out the Firestarter Labs Bart Czernicki discusses the need for 64-bit Silverlight: Why a 64-bit runtime for Silverlight 5 Matters Laurent Duveau is interviewed by the SilverlightShow folks to discuss his WP7 app: Laurent Duveau on Morse Code Flash Light WP7 Application From SilverlightCream.com: John Papa: Silverlight 5 Features John Papa has a post up highlighting his take on what's cool in the new featureset for Silverlight 5... including an external link to the keynote. Silverlight Firestarter Keynote and Sessions John Papa also has posted links to all the individual session videos... what a great resource! Yet Another Podcast #17 – Scott Guthrie Jesse Liberty went big with his latest Yet Another Podcast ... he is interviewing Scott Guthrie about the Firestarter, Silverlight, WP7. and more. Silverlight 5 Plans Revealed With this post from Tim Heuer, I find myself adding a Silverlight 5 tag... so bring on the fun! ... unless you've been overloaded like I have since last Thursday, you've probably seen this, but what the heck... Silverlight Firestarter Wrap Up and WCF RIA Services Talk Sample Code Phoenix's own Dan Wahlin had a great WCF RIA Services presentation at the Firestarter last week, and his material and lots of other good links are up on his blog, and I'd say that even if he didn't have a couple shoutouts to me in it :) Thanks Dan!! Taking Screen Shots of Windows Phone 7 Panorama Apps Markus Egger helps us all out with a post on how to get screenshots of your WP7 Panorama app... in case you haven't tried it ... it's not as easy as it sounds! Two-Way Binding on TreeView.SelectedItem Phil Middlemiss is back with a post taking some of the mystery out of the TreeView control bound to a data context and dealing with the SelectedItem property... oh yeah, and throw all that into MVVM! Great tutorial as usual, a cool behavior, and all the source. Native Extensions for Microsoft Silverlight Alan Cobb pointed me to a quick post up on the Coding4Fun site about the NESL (Native Extensions for SilverLight) from Microsoft that give access to some cool features of Windows 7 from Silverlight... I added an NESL tag in case other posts appear on this subject. Silverlight Simple Drag And Drop / Or Browse View Model / MVVM File Upload Control Michael Washington has another great tutorial up at CodeProject that expands on prior work he'd done with drag/drop file upload with this post on integrating an updated browse/upload into ViewModel/MVVM projects, all of which is Blendable. The validation story in Silverlight (Part 1) In good news for all of us, Gill Cleeren has started a tutorial series at SilverlightShow on Silverlight Validation. The first one is up discussing the basics... The Common Framework MichaelD! has a WPF/Silverlight framework up with Facebook Authentication, Xaml-driven IOC, T4 synchronous WCF proxies, and WP7 on the roadmap... source on CodePlex, check it out and give him some feedback. Exploring Reactive Extensions (Rx) through Twitter and Bing Maps Mashups If you've been waiting around to learn Rx, Colin Eberhardt has the post up for you (and me)... great tutorial up on Twitter and Bing Maps Mashups ... and all the code... for the twitter immediate app, and also the UKSnow one we showed last week... check out the demo page, and grab the source! Beginners Guide to Visual Studio LightSwitch (Part - 4) Kunal Chowdhury has the 4th part of his Lightswitch tutorial series up at SilverlightShow. In this one, he shows how to integrate multiple tables into a screen. It is here Take Your Silverlight Application Full Screen & intercept all windows keys !! Rabeeh Abla sent me this link to the blog describing a COM exposed library that intercepts all keys when Silverlight is full-screen. There are a few I hit when I'm going through blogs that Ctrl-W (FF) just won't take down and that annoys me... so this might be a solution if you have that problem... worth a look anyway! Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• SMB2 traffic crashes network?

  - by Phil Cross

  We've been having significant network slowdown issues over the past few weeks, primarily on a Friday morning. We run Windows 7 client machines, with Windows Server 2008 R2 servers. What generally happens is the network starts to slow down massively at 08:55 and resumes normal speeds at around 09:20 This affects everything on the network from logging on, resetting passwords, opening programs and files etc. On my client machine, Physical Memory usage remains at around 40% (normal) and CPU usage hovers around 0-10% idle. The servers show memory usage spikes massively and remains quite intense during the times mentioned above. I have taken several wireshark captures, both during the slowdown and when the network operates fine. One of the main things I noticed is the increase in SMB2 entries in the wireshark log during the slowdown. Record Time Source Destination Protocol Length Info 382 3.976460000 10.47.35.11 10.47.32.3 SMB2 362 Create Request File: pcross\My Documents 413 4.525047000 10.47.35.11 10.47.32.3 SMB2 146 Close Request File: pcross\My Documents 441 5.235927000 10.47.32.3 10.47.35.11 SMB2 298 Create Response File: pcross\My Documents\Downloads 442 5.236199000 10.47.35.11 10.47.32.3 SMB2 260 Find Request File: pcross\My Documents\Downloads SMB2_FIND_ID_BOTH_DIRECTORY_INFO Pattern: *;Find Request File: pcross\My Documents\Downloads SMB2_FIND_ID_BOTH_DIRECTORY_INFO Pattern: * 573 6.327634000 10.47.35.11 10.47.32.3 SMB2 146 Close Request File: pcross\My Documents\Downloads 703 7.664186000 10.47.35.11 10.47.32.3 SMB2 394 Create Request File: pcross\My Documents\Downloads\WestlandsProspectus\P24 __ P21.pdf These are some of the SMB2 records from a list of a couple of hundred which original from my computer with a destination of the fileserver. One of the interesting things to note is the last entry in the examples above is for a PDF file. That file was not open anywhere on my computer, or on anyone elses. No folders with the files in were open either. When I took another capture when the network was running fine, there were hardly any SMB2 entries, and the ones that were displayed were mainly from Wireshark. We currently have around 800 computers, 90 Macs and 200 Laptops and Netbooks. Our concern is if this traffic is happening on my computer, is it happening on other computers, and if so, would those computers be adding to the slow network issues? Again, this only happens during certain times. We're pretty sure its not the our antivirus. Is there anything to narrow down whats initializing this SMB traffic during the particular times? Or if anyone has any extra advice, or links to resources it would be appreciate.

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• Ad-hoc connection between iPhone and Macbook Pro

  - by Phil Nash

  I sometimes find it useful to connect my iPhone to my Macbook Pro by creating an ad-hoc wireless network from the MBP and connecting to that from the iPhone. However, what I find is that sometimes this works and sometimes it doesn't. When it's not working the symptoms are usually that I see the ad-hoc SSID in the list of available networks on the iPhone, can connect to it from there (including entering my WEP key), and it shows up as the wifi network in use. However I don't get the wifi symbol in the taskbar (it remains as 3G) and attempting to use the connection (e.g. trying to connect to iTunes or Keynote using their respective Remote apps) fails saying that there is so wifi connection. I've tried rebooting both the iPhone and the MBP, recreating networks with different SSIDs and tried different channels - all to no avail! I'm especially puzzled that (a) sometimes it works just fine first time and (b) the Settings app seems to think its all connected fine. Is there anything else I should be trying?

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• What causes style corruption in MS Word?

  - by Phil.Wheeler

  I've had a few documents across my desk that appear to have a corrupted or recursive style for much of the body text: Char char char char char char Does anyone know what causes this and how to permanently delete this style? When I try to delete it, it disappears from the Styles and Formatting pane of Word, only to reappear later when different text is selected. Input or guidance much appreciated.

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• On Windows how can I prevent login until a software package has been installed?

  - by Phil Hannent

  I have an MSI which is configured for machine level installation because it is a device driver. I can deploy it via Active Directory and Group Policy just fine. However on a newly booted machine a user can login before the installation has a chance to complete and I get an warning in the event log saying it couldn't complete and will be tried at next reboot. How can I make the login screen wait for the installation to be completed?

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• Virtual LTSP server with KVM

  - by phil

  I want to setup a kvm-based LTSP appliance with Ubuntu 10.04 (server/desktop for ltsp) on a Dell PowerEdge 2900 for ~10-15 clients. People will mostly use Firefox, Thunderbird, OpenOffice and Qcad. Does someone have any experience with this setup? I've had a similar setup with VMware Server 2 and Ubuntu 8.04. How good/bad is kvm compared to VMware for a LTSP appliance? Shall I stick with VMware or can I switch to KVM?

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• MySQL - connection and security

  - by Phil Jackson

  Hi, I was wondering if someone could tell me if there is any potential security breeches that could occur by connecting to a sql database that does not reside at 'localhost' i.e. via ip address?

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• What's the largest message size modern email systems generally support?

  - by Phil Hollenback

  I know that Yahoo and Google mail support 25MB email attachments. I have an idea from somewhere that 10MB email messages are generally supported by modern email systems. So if I'm sending an email between two arbitrary users on the internet, what's the safe upper bound on message size? 1MB? 10MB? 25MB? I know that one answer is 'don't send big emails, use some sort of drop box'. I'm looking for a guideline if you are limited to only using regular smtp email.

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• Active Desktop cannot be restored on Win XP

  - by Phil.Wheeler

  This is more of a major annoyance than anything that's stopping me from doing my work, but I somehow seem to have had Active Desktop on my work XP machine get corrupted and now can't get it back working again. I've tried browsing to C:\Documents and Settings\%my-user-name%\Application Data\Microsoft\Internet Explorer and changing, deleting or replacing the Desktop.htt file, but it's not achieving anything. The error I was previously getting when trying to click the "Restore my active desktop" button was: Internet Explorer Script Error An error has occurred in the script on this page. Line: 65 Char: 1 Error: Object doesn't support this action Code: 0 URL: file://C:/Documents%20and%20Settings//Application %20Data/Microsoft/Internet%20Explorer/Desktop.htt Any ideas?

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• 24TB RAID 6 configuration

  - by Phil

  I am in charge of a new website in a niche industry that stores lots of data (10+ TB per client, growing to 2 or 3 clients soon). We are considering ordering about $5000 worth of 3TB drives (10 in a RAID 6 configuration and 10 for backup), which will give us approximately 24 TB of production storage. The data will be written once and remain unmodified for the lifetime of the website, so we only need to do a backup one time. I understand basic RAID theory, however I am not experienced with it. My question is, does this sound like a good configuration? What potential problems could this setup cause? Also, what is the best way to do a one-time backup? Have two RAID 6 arrays, one for offsite backup and one for production? Or should I backup the RAID 6 production array to a JBOD? EDIT: The data server is running Windows 2008 Server x64. EDIT 2: To reduce rebuild time, what would you think about using two RAID 5's instead of one RAID 6?

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• ESXi 4 failed to find boot device

  - by phil

  I had exsi 3.5 running just fine, the upgrade to 4 failed ( i thought it would so everything is backed up ). but it did boot just could not import the data store So i did a fresh install of ESXi 4. Now it says failed to find boot device. Not sure why. i have wiped the disk, the controller is a adaptec 3405, it worked fine in 3.5 and when i upgrade to 4 it did boot. Now it just hangs at loading vfat. then the failed to find boot device. Any ideas?

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• JBoss7 load balancing with mod_proxy_balancer - session not working

  - by Phil P.

  I am trying to set up mod_proxy_balancer for routing requests to 2 jboss7-servers. For the time being I am testing this setup on my local machine, using following config in httpd.conf: ProxyRequests Off <Proxy \*> Order deny,allow Deny from all </Proxy> ProxyPass / balancer://mycluster/ stickysession=JSESSIONID|jsessionid scolonpathdelim=On <Proxy balancer://mycluster> BalancerMember http://localhost:8080 route=node1 BalancerMember http://localhost:8081 route=node2 Order allow,deny Allow from all </Proxy> and in the standalone.xml file of each jboss I have defined the jvmRoute system property: <system-properties> <property name="jvmRoute" value="node1"/> </system-properties> At http:// localhost/myapp the application is accessible but the java-session is not build up correctly. Consequently the authentication is not working. The funny thing is, that everything is working if I turn off one JBoss-instance. As I have tried a couple of settings already, I am thankful for any further suggestions.

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• Unix Password Management Keyring

  - by Phil

  I am looking for a password manager for a command-line Unix environment. So far all I can find are keyring applications for Windows, Linux, and Mac. But no command-line Unix interfaces. My main goal is to be able to access a password keyring through an SSH connection to a machine that has no graphical user interface. If there are no good unix password keyrings out there, what would be a better way to store personal passwords in a central location?

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• Virtual fiber channel HBA in Solaris

  - by Phil

  We are trying to set up some virtual Fibre Channel HBA's in Solaris. This seems to be possible with NPIV. Creating NPIV's in a Solaris global zone works fine, but passing that NPIV to a zone didn't work at all. We tried to pass the NPIV as following: # zonecfg -z zone1 'info' zonename: studentz1 [...] device: match: /devices/pci@0,0/pci8086,25f9@6/pci8086,350c@0,3/pci1077,140@4/fp@1,0:devctl allow-partition not specified allow-raw-io not specified Wat we want to do is, set up an environment for SAN exercises. We don't have a physical host per student, so we try to virtualise that in some way (Solaris zones or VMware). It should be possible to display the WWN of the virtual HBA and mount the storage presented by the disk subsystem. Any ideas to pass the NPIV to a solaris zone or to virtualise this with vmware?

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• Unable to connect to sites using IIS7 Manager

  - by Phil.Wheeler

  I'm a developer who has been assigned the task of managing and configuring a new IIS7 instance on a remote server. My domain account has been added as to the local Administrators group on the box, but IIS7 has been configured to accept connections only from accounts with Windows credentials. I've added my domain account to the IIS Manager Permissions for one of my sites, but I'm still unable to connect to either that site, the IIS instance or the server in general from my local machine. There's obviously a missing element to the configuration of this setup but I don't know where to start looking. The event logs on the IIS box show audit failures for my account when trying to connect remote via the IIS7 Manager tool on my local machine. Suggestions gratefully received.

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• Puppet Directory and File ownership ignored

  - by Phil Sturgeon

  Puppet seems to be lying to me, which is not very nice. I am trying to set some files and directories included in /vagrant/src to be 666 and 777, and set the ownership group to the correct Apache user (using the PuppetLabs Apache module). Output from Puppet says yes. [default] Running provisioner: Vagrant::Provisioners::Puppet... [default] Running Puppet with /tmp/vagrant-puppet/manifests/default.pp... stdin: is not a tty No LSB modules are available. warning: require is a metaparam; this value will inherit to all contained resources warning: notify is a metaparam; this value will inherit to all contained resources notice: /Stage[main]//File[/vagrant/src/addons/]/owner: owner changed 'vagrant' to 'www-data' notice: /Stage[main]//File[/vagrant/src/addons/]/group: group changed 'vagrant' to 'www-data' notice: /Stage[main]//File[/vagrant/src/addons/]/mode: mode changed '0755' to '0777' notice: /Stage[main]//Package[curl]/ensure: ensure changed 'purged' to 'present' notice: /Stage[main]//File[/vagrant/src/system/cms/config/]/owner: owner changed 'vagrant' to 'www-data' notice: /Stage[main]//File[/vagrant/src/system/cms/config/]/group: group changed 'vagrant' to 'www-data' notice: /Stage[main]//File[/vagrant/src/system/cms/config/]/mode: mode changed '0755' to '0777' notice: /Stage[main]//File[/vagrant/src/system/cms/config/config.php]/owner: owner changed 'vagrant' to 'www-data' notice: /Stage[main]//File[/vagrant/src/system/cms/config/config.php]/group: group changed 'vagrant' to 'www-data' notice: /Stage[main]//File[/vagrant/src/system/cms/cache/]/owner: owner changed 'vagrant' to 'www-data' notice: /Stage[main]//File[/vagrant/src/system/cms/cache/]/group: group changed 'vagrant' to 'www-data' notice: /Stage[main]//File[/vagrant/src/system/cms/cache/]/mode: mode changed '0755' to '0777' notice: /Stage[main]//File[/vagrant/src/uploads/]/owner: owner changed 'vagrant' to 'www-data' notice: /Stage[main]//File[/vagrant/src/uploads/]/group: group changed 'vagrant' to 'www-data' notice: /Stage[main]//File[/vagrant/src/uploads/]/mode: mode changed '0755' to '0777' notice: /Stage[main]/Apache/Service[httpd]/ensure: ensure changed 'stopped' to 'running' notice: /Stage[main]//File[/vagrant/src/assets/cache/]/owner: owner changed 'vagrant' to 'www-data' notice: /Stage[main]//File[/vagrant/src/assets/cache/]/group: group changed 'vagrant' to 'www-data' notice: /Stage[main]//File[/vagrant/src/assets/cache/]/mode: mode changed '0755' to '0777' notice: Finished catalog run in 2.29 seconds Output from ls -lah says no: $ ls -lah /vagrant/src/ total 36K drwxr-xr-x 1 vagrant vagrant 510 2012-07-03 00:11 . drwxr-xr-x 1 vagrant vagrant 340 2012-07-03 08:08 .. drwxr-xr-x 1 vagrant vagrant 136 2012-07-03 00:11 addons drwxr-xr-x 1 vagrant vagrant 102 2012-07-03 00:11 assets drwxr-xr-x 1 vagrant vagrant 510 2012-07-03 07:45 .git -rw-r--r-- 1 vagrant vagrant 1.3K 2012-07-03 00:11 .gitignore -rwxr-xr-x 1 vagrant vagrant 1.4K 2012-07-03 00:11 .htaccess -rwxr-xr-x 1 vagrant vagrant 8.8K 2012-07-03 00:11 index.php drwxr-xr-x 1 vagrant vagrant 442 2012-07-03 00:11 installer -rwxr-xr-x 1 vagrant vagrant 2.8K 2012-07-03 00:11 LICENSE -rw-r--r-- 1 vagrant vagrant 1.1K 2012-07-03 00:11 phpdoc.dist.xml -rw-r--r-- 1 vagrant vagrant 3.3K 2012-07-03 00:11 README.md drwxr-xr-x 1 vagrant vagrant 204 2012-07-03 00:11 system -rw-r--r-- 1 vagrant vagrant 42 2012-07-03 00:11 .travis.yml drwxr-xr-x 1 vagrant vagrant 102 2012-07-03 00:11 uploads Whats up with that? My entire config can be found here.

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• Logging Apache2 payload to evaluate SOAP message

  - by Phil

  I am trying to log webservice specific information with Apache (Apache acts as a load-balancer by use of mod_jk). For instance I want to know how long the responsetime of each webservice-call takes. To do this I definitely would need to know the name of the webservice-method in the log-file. As a matter of fact, the name of the webservice-method is wrapped in the SOAP-body, to which I have no access to with the default-configuration. Does anybody know an Apache module to extend the log-information? Or are there any other ideas to solve this challenge? Thx!

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• MSE and updating

  - by Phil

  I cannot manually update MSE...I receive error warning 0x8007000d. I have tried rebooting numerous times and checking the firewall but I need advice from someone more knowledgable than myself. Thank You

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• Windows 2008 64bit: applications and explorer always hang

  - by Phil Farthing

  I setup a couple of Window 2008 64bit systems about 5 months ago. Initially all seemed well. Now however, for no apparent reason, things are dog slow, apps hang, explorer hangs, just clicking on something can cause a CPU spike of 100%, and often it's explorer that is eating it up. As I have two on identical hardware, and they experience the same problem, it doesn't seem related to addon software. The only thing these have in common is Kaspersky and I've tried disabling/uninstalling to no avail. There are no useful error messages in the event logs. Actually, the system never even reports app hangs. Sometimes, it similar to what I've seen on Windows 7 systems where the screen goes milky and asks if I want to trouble shoot, that's only when get impatient and click happy. The really odd thing, is that it will NOT do this for a few minutes at a time, and then starts up again. Like I will click on the start menu and browse for the Admin Tools, the start menu will hang at some point and I'll have to wait about a minute, then it's OK. The next time I do this, a few seconds later, it's fine. Every click seems to hang the first time around, then be ok the second time if I do the exact same thing. If anyone has any suggestions, please PLEASE let me know! thanks =)

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• How can I write automated tests for iptables?

  - by Phil Frost

  I am configuring a Linux router with iptables. I want to write acceptance tests for the configuration that assert things like: traffic from some guy on the internet is not forwarded, and TCP to port 80 on the webserver in the DMZ from hosts on the corporate LAN is forwarded. An ancient FAQ alludes to a iptables -C option which allows one to ask something like, "given a packet from X, to Y, on port Z, would it be accepted or dropped?" Although the FAQ suggests it works like this, for iptables (but maybe not ipchains as it uses in the examples) the -C option seems to not simulate a test packet running through all the rules, but rather checks for the existence for an exactly matching rule. This has little value as a test. I want to assert that the rules have the desired effect, not just that they exist. I've considered creating yet more test VMs and a virtual network, then probing with tools like nmap for effects. However, I'm avoiding this solution due to the complexity of creating all those additional virtual machines, which is really quite a heavy way to generate some test traffic. It would also be nice to have an automated testing methodology which can also work on a real server in production. How else might I solve this problem? Is there some mechanism I might use to generate or simulate arbitrary traffic, then know if it was (or would be) dropped or accepted by iptables?

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• Outlook 2007 Contact/Email

  - by Phil

  I have several contacts saved with photos. The photos do not appear in email messages I received from these folks. How can I make it so these pictures appear when they send me email messages? Thank you.

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• Tomcat memory usage grows until crash with no GC run

  - by Phil

  I'm administrating a server running Tomcat that is getting a lot of traffic lately. If I monitor memory usage in Task Manager I can see the memory usage growing and eventually tomcat crashes around the 1GB mark. Here's the memory relevent bits I've set in Tomcat Properties (this is a Windows Server): Intial memory pool: 1024 MB Maximum memory pool: 1024 MB -XX:MaxPermSize=256M The weird thing is since these problems arose I've deployed Lambda Probe to the Tomcat instance and the memory usage values I see there are much lower, for example Task Manager might show 467MB used while the "Total" used in Probe is 212 MB. Also, the Maximum Total listed in Probe is 1.29GB, when I would have expected 1GB, the maximum memory set above. If I force the garbage collector to run using Probe, I can keep Tomcat from crashing for a while (indefinitely, AFAIK). So why doesn't the GC run automatically and stop Tomcat from crashing? Thanks.

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• How does Kerberos work with SSH?

  - by Phil

  Suppose I have four computers, Laptop, Server1, Server2, Kerberos server: I log in using PuTTY or SSH from L to S1, giving my username / password From S1 I then SSH to S2. No password is needed as Kerberos authenticates me Describe all the important SSH and KRB5 protocol exchanges: "L sends username to S1", "K sends ... to S1" etc. (This question is intended to be community-edited; please improve it for the non-expert reader.)

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• Ad-hoc connection between iPhone and Macbook Pro

  - by Phil Nash

  I sometimes find it useful to connect my iPhone to my Macbook Pro by creating an ad-hoc wireless network from the MBP and connecting to that from the iPhone. However, what I find is that sometimes this works and sometimes it doesn't. When it's not working the symptoms are usually that I see the ad-hoc SSID in the list of available networks on the iPhone, can connect to it from there (including entering my WEP key), and it shows up as the wifi network in use. However I don't get the wifi symbol in the taskbar (it remains as 3G) and attempting to use the connection (e.g. trying to connect to iTunes or Keynote using their respective Remote apps) fails saying that there is so wifi connection. I've tried rebooting both the iPhone and the MBP, recreating networks with different SSIDs and tried different channels - all to no avail! I'm especially puzzled that (a) sometimes it works just fine first time and (b) the Settings app seems to think its all connected fine. Is there anything else I should be trying?

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• How to check for bottlenecks in Windows Server 2008 R2

  - by Phil Koury

  I recently switched out a 10 year old server for a brand new server in a small office and upgraded from Windows Server 2000 to Windows Server 2008 R2. After the switch was complete and some configurations were changed around we are running into what appear to be some bottlenecks in the network speed. Accessing programs on the server is slower (resulting in long loading times, slower report generation, etc.) than it was on the old server hardware. I am wondering what options or tools I have, if there are any at all, to find out exactly where these hang ups might be coming from.

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