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  • Rails always include (join) on initialize

    - by Seth
    Hello, I have a User model as illustrated below: class User < ActiveRecord belongs_to :college belongs_to :class_level end I want to ALWAYS join with those other two tables returning one simplified User object. How do I accomplish this in my User model. I'm aware that I can do this in another model: class Foo < ActiveRecord has_many :users, :include => [:college, :class_level] end But I want to do this in my User model, so Foo.users will either be eager loaded OR be joined already. Is there a way to create an initialize this in the User model?

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  • Japanese character stored in SQL Server DB using ASP page that assumed it as ISO-8859-1 encoding

    - by Vishal Seth
    We have a legacy ASP based product that allowed the UI and Data languages of user groups to be configured according to their locations. CodePage and CharSet in ASP pages collecting data was set accordingly. I've noticed few instances in the SQL Server DB where users posted Japanese characters in the ASP page that assumes the oncoming stream to be of ISO-8859-1/Western and as a result, the data in the SQL table has gobbled up. While upgrading the client to our new product, I want to back-convert those "garbage" Japanese (in some instances Chinese) characters back to their actual form. Can I create some utility ASP page that would go through such data values and "fix" the wrongly-encoded strings and store everything back as utf-8 strings? In any case, I don't want to affect my French/Spanish/English characters that might be there as well.

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  • Rails 3 fields_for agressive loading?

    - by Seth
    Hi all, I'm trying to optimize (limit) queries in a view. I am using the fields_for function. I need to reference various properties of the object, such as username for display purposes. However, this is a rel table, so I need to join with my users table. The result is N sub-queries, 1 for each field in fields_for. It's difficult to explain, but I think you'll understand what I'm asking if I paste my code: <%= form_for @election do |f| %> <%= f.fields_for :voters do |voter| %> <%= voter.hidden_field :id %> <%= voter.object.user.preferred_name %> <% end %> <% end %> I have like 10,000 users, and many times each election will include all 10,000 users. That's 10,000 subqueries every time this view is loaded. I want fields_for to JOIN on users. Is this possible? I'd like to do something like: ... <%= f.fields_for :voters, :joins => :users do |voter| %> ... <% end %> ... But that, of course, doesn't work :(

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  • Hashing a python function to regenerate output when the function is modified

    - by Seth Johnson
    I have a python function that has a deterministic result. It takes a long time to run and generates a large output: def time_consuming_function(): # lots_of_computing_time to come up with the_result return the_result I modify time_consuming_function from time to time, but I would like to avoid having it run again while it's unchanged. [time_consuming_function only depends on functions that are immutable for the purposes considered here; i.e. it might have functions from Python libraries but not from other pieces of my code that I'd change.] The solution that suggests itself to me is to cache the output and also cache some "hash" of the function. If the hash changes, the function will have been modified, and we have to re-generate the output. Is this possible or ridiculous? Updated: based on the answers, it looks like what I want to do is to "memoize" time_consuming_function, except instead of (or in addition to) arguments passed into an invariant function, I want to account for a function that itself will change.

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  • SQL Compact 2008 Connection String Problem

    - by Seth
    I have the following code to connect to a sql server compact edition 2008: private SqlConnection sqlConn; public void createConnection() { String connectionString = @"Data Source=C:\Projects\somefile.sdf;Persist Security Info=False"; sqlConn = new SqlConnection(connectionString); sqlConn.Open(); } However, I keep getting the following error when sqlConn.Open() is executed: "A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: SQL Network Interfaces, error: 26 - Error Locating Server/Instance Specified)" Does anyone have any ideas what the problem might be? I can create a connection to the db in the database explorer but it doesn't seem to work in code.

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  • implementing user tracking (logging) in Rails 3

    - by seth.vargo
    Hi, I'm creating a Rails application in which logging individual user actions is vital. Every time a user clicks a url, I want to log the action along with all parameters. Here is my current implementation: class CreateActivityLogs < ActiveRecord::Migration create_table :activity_logs do |t| t.references :user t.string :ip_address t.string :referring_url t.string :current_url t.text :params t.text :action t.timestamps end end   class ActivityLog < ActiveRecord::Base belongs_to :user end In a controller, I'd like to be able to do something like the following: ... ActivityLog::log @user.id, params, 'did foo with bar' ... I'd like to have the ActivityLog::log method automatically get the IP address, referring url, and current url (I know how to do this already) and create a new record in the table. So, my questions are: How do I do this? How do I use ActivityLog without having to create an instance everytime I want to log? Is this the best way? Some people have argued for a flat-file log for this kind of logging - however, I want admins to be able to see a user's activity in the backend as well, so I thought a database solution may be better?

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  • How Are Businesses Advancing with the Experience Revolution?

    - by Charles Knapp
    Businesses worldwide are operating in a new era. Customers are taking charge of their relationships with brands, and the customer experience has become the most important differentiator and driver of business value. Where is the experience heading? And how can businesses take advantage of the customer experience revolution? Find out from the experts at a one-of-a-kind event: the Oracle Customer Experience Summit at Oracle OpenWorld, San Francisco, October 3-5. Our featured speakers are global visionaries including Seth Godin, George Kembel from the Stanford d:School, Bruce Temkin, Kerry Bodine and Paul Hagen from Forrester, and Gene Alvarez from Gartner. Featured industry leaders will include speakers from Athene Group, Bazaarvoice, Comcast, Consortium of Service Innovation, Haworth, Intuit, KPN, Marriott, Nikon, Quicksilver, Royal Caribbean, SapientNitro, Southwest, Stryker, Stuart Concannon, and Twilio. Featured speakers from Oracle will include Oracle President Mark Hurd, Anthony Lye, David Vap, Brian Curran, John Kembel, and Matthew Banks. So, please join us at the Customer Experience Summit at the Oracle OpenWorld Conference.

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  • Highlights from the Oracle Customer Experience Summit @ OpenWorld

    - by Kathryn Perry
    A guest post by David Vap, Group Vice President, Oracle Applications Product Development The Oracle Customer Experience Summit was the first-ever event covering the full breadth of Oracle's CX portfolio -- Marketing, Sales, Commerce, and Service. The purpose of the Summit was to articulate the customer experience imperative and to showcase the suite of Oracle products that can help our customers create the best possible customer experience. This topic has always been a very important one, but now that there are so many alternative companies to do business with and because people have such public ways to voice their displeasure, it's necessary for vendors to have multiple listening posts in place to gauge consumer sentiment. They need to know what is going on in real time and be able to react quickly to turn negative situations into positive ones. Those can then be shared in a social manner to enhance the brand and turn the customer into a repeat customer. The Summit was focused on Oracle's portfolio of products and entirely dedicated to customers who are committed to building great customer experiences within their businesses. Rather than DBAs, the attendees were business people looking to collaborate with other like-minded experts and find out how Oracle can help in terms of technology, best practices, and expertise. The event was at the Westin St. Francis Hotel in San Francisco as part of Oracle OpenWorld. We had eight hundred people attend, which was great for the first year. Next year, there's no doubt in my mind, we can raise that number to 5,000. Alignment and Logic Oracle's Customer Experience portfolio is made up of a combination of acquired and organic products owned by many people who are new to Oracle. We include homegrown Fusion CRM, as well as RightNow, Inquira, OPA, Vitrue, ATG, Endeca, and many others. The attendees knew of the acquisitions, so naturally they wanted to see how the products all fit together and hear the logic behind the portfolio. To tell them about our alignment, we needed to be aligned. To accomplish that, a cross functional team at Oracle agreed on the messaging so that every single Oracle presenter could cover the big picture before going deep into a product or topic. Talking about the full suite of products in one session produced overflow value for other products. And even though this internal coordination was a huge effort, everyone saw the value for our customers and for our long-term cooperation and success. Keynotes, Workshops, and Tents of Innovation We scored by having Seth Godin as our keynote speaker ? always provocative and popular. The opening keynote was a session orchestrated by Mark Hurd, Anthony Lye, and me. Mark set the stage by giving real-world examples of bad customer experiences, Anthony clearly articulated the business imperative for addressing these experiences, and I brought it all to life by taking the audience around the Customer Lifecycle and showing demos and videos, with partners included at each of the stops around the lifecycle. Brian Curran, a VP for RightNow Product Strategy, presented a session that was in high demand called The Economics of Customer Experience. People loved hearing how to build a business case and justify the cost of building a better customer experience. John Kembel, another VP for RightNow Product Strategy, held a workshop that customers raved about. It was based on the journey mapping methodology he created, which is a way to talk to customers about where they want to make improvements to their customers' experiences. He divided the audience into groups led by facilitators. Each person had the opportunity to engage with experts and peers and construct some real takeaways. From left to right: Brian Curran, John Kembel, Seth Godin, and George Kembel The conference hotel was across from Union Square so we used that space to set up Innovation Tents. During the day we served lunch in the tents and partners showed their different innovative ideas. It was very interesting to see all the technologies and advancements. It also gave people a place to mix and mingle and to think about the fringe of where we could all take these ideas. Product Portfolio Plus Thought Leadership Of course there is always room for improvement, but the feedback on the format of the conference was positive. Ninety percent of the sessions had either a partner or a customer teamed with an Oracle presenter. The presentations weren't dry, one-way information dumps, but more interactive. I just followed up with a CEO who attended the conference with his Head of Marketing. He told me that they are using John Kembel's journey mapping methodology across the organization to pull people together. This sort of thought leadership in these highly competitive areas gives Oracle permission to engage around the technology. We have to differentiate ourselves and it's harder to do on the product side because everyone looks the same on paper. But on thought leadership ? we can, and did, take some really big steps. David VapGroup Vice PresidentOracle Applications Product Development

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  • Google I/O 2010 - Google Wave Media APIs

    Google I/O 2010 - Google Wave Media APIs Google I/O 2010 - Google Wave Media APIs: Attachments can surf too! Wave 201 Seth Covitz, Jimin Li, Phil Liao Google Wave is used by diverse groups to communicate and collaborate on projects from work to school to plain old having fun. To make users even more productive, we are providing capabilities that enable them to collaborate on and around any piece of third-party content (eg attachments). In this session, we will introduce the Wave Media APIs which enable robots and gadgets to create, access, and modify third-party content in Wave. For all I/O 2010 sessions, please go to code.google.com From: GoogleDevelopers Views: 5 0 ratings Time: 41:04 More in Science & Technology

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  • How To Store Files In An EXE C#

    - by S3THST4
    Alright, so I'm working on programming my own installer in C#, and what I'd like to do is something along the lines of put the files in the .exe, so I can do File.Copy(file, filedir); Or, if this isn't possible, is there another way of doing what I am attempting to do? Thank you in advance. ~Seth

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  • Oracle Customer Experience Summit @ OpenWorld

    - by Michael Seback
    Businesses worldwide are operating in a new era. Customers are taking charge of their relationships with brands, and the customer experience has become the most important differentiator and driver of business value. Where is the experience heading? And how can businesses take advantage of the customer experience revolution?  Find out from experts at a one-of-a-kind event:  Oracle Customer Experience Summit @ OpenWorld Preview the Conference Schedule for October 3 – 5, 2012 Registration - Wednesday October 3, 7:00 a.m.–6:30 p.m. Westin St. Francis, Moscone West, South, Hilton San Francisco, and Hotel Nikko Sample Sessions: The Experience Imperative - Wednesday October 3, 12:30 p.m.–2:30 p.m. Mark Hurd, President, Oracle Anthony Lye, Senior Vice President, Oracle Cloud Applications Strategy David Vap, Global Vice President, Product Development, Oracle Mike Svatek, Chief Strategy Officer, Bazaarvoice Leading the Experience Revolution - Wednesday October 3, 3:45 p.m.–4:45 p.m. Seth Godin, Best-Selling Author, Founder of Squidoo.com David Vap, Global Vice President, Product Development, Oracle Driving a Customer Experience Strategy - Wednesday October 3, 5:00 p.m.–6:00 p.m. David Vap, Global Vice President, Product Development, Oracle Matthew Banks, Senior Director, Customer Experience Solutions, Oracle Register now.

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  • SQL SERVER – Difference between DATABASEPROPERTY and DATABASEPROPERTYEX

    - by pinaldave
    Earlier I asked a simple question on Facebook regarding difference between DATABASEPROPERTY and DATABASEPROPERTYEX in SQL Server. You can view the original conversation there over here. The conversion immediately became very interesting and lots of healthy discussion happened on facebook page. The best part of having conversation on facebook page is the comfort it provides and leaner commenting interface. Question Question from SQLAuthority.com: What is the difference between DATABASEPROPERTY and DATABASEPROPERTYEX in SQL Server? Answer Answer from Rakesh Kumar: DATABASEPROPERTY is supported for backward compatibility but does not provide information about the properties added in this release. Also, many properties supported by DATABASEPROPERTY have been replaced by new properties in DATABASEPROPERTYEX.- source (MSDN). Answer from Alphonso Jones: The only real difference I can see is one, the number of properties contained and the other is that EX returns a sql_variant while DATABASEPROPERTY returns only int. Answer from Ambati Venkatasiva: Both are system meta data functions. DATABASEPROPERTYEX Returns the current setting of the specified database option. DATABASEPROPERTYEX returns the sq-varient value and DATABASEPROPERTY returns integer value. Answer from Rama Sankar Molleti:  Here is the best example about databasepropertyex SELECT DATABASEPROPERTYEX('dbname', 'Collation') Result SQL_1xCompat_CP850_CI_AS Whereas with databaseproperty it retuns nothing as the return type for this is integer. Sql_variant datatype stores values of various sql server supported datatypes except text, ntext, image and timestamp. Answer from Alok Seth:  SELECT DATABASEPROPERTYEX('AdventureWorks', 'Status') DatabaseStatus_DATABASEPROPERTYEX GO --Result - ONLINE SELECT DATABASEPROPERTY('AdventureWorks', 'Status') DatabaseStatus_DATABASEPROPERTY GO --Result - NULL Summary Use DATABASEPROPERTYEX as it is the only function supported in future version as well it returns status of various database properties which does not exists with DATABASEPROPERTY. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • Sorry. Not Much Happened Today!

    - by steve.diamond
    And THAT blog headline is dedicated to Seth Godin, who recently wrote that unlike its print brethren, digital media outlets aren't burdened with having to make their articles long enough to match the number of surrounding ad pages. He states that just because you CAN write more doesn't mean you SHOULD. Well, you don't have to tell me that twice. So to continue my rambling entry today, I'd suggest you read this post by Donal Daly on 10 steps to intelligent Social CRM for Sales. No seriously, read it. It's almost like a Groundswell Cliff Notes for sales people. I particularly love his third point. Of course I haven't "gotten" it yet, but I've got a whole life time, for crying out loud. Seriously, this is a great read and a fast one. And finally, in the department of longer reads, a thanks and shout out to Paul Greenberg for mentioning Oracle's new iPad app for Siebel CRM in his ZDNet blog. Hey, I warned you...not much happened today. Per se!

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  • ArchBeat Link-o-Rama Top 20 for March 18-24, 2012

    - by Bob Rhubart
    The top-twenty most-clicked links as shared via my social networks for the week of March 18-24, 2012. Oracle's ZFS Storage Appliance Simulator | Steen Schmidt Oracle Linux Online Forum - 4 sessions, 9 speakers + live chat March 27 OWSM vs. OEG - When to use which component - 11g | Prakash Yamuna Northeast Ohio Oracle Users Group 2 Day Seminar - May 14-15 - Cleveland, OH SOA! SOA! SOA!; OSB 11g Recipes and Author Interviews Webcast: Oracle Business Intelligence Mobile - March 27 - 10am PT / 1pm ET Oracle Hardware Systems: The Extreme Performance Tour - Dates and Locations Worldwide Oracle Cloud Conference: dates and locations worldwide Mismatch: Developer skills and customer demands | Floyd Teter OTN Virtual Developer Day - Java (APAC - in English) - March 27 Webcast Q&A: Demystifying External Authorization 2 New Cloud Computing resources added to free IT Strategies from Oracle library Encapsulating OIM API’s in a Web Service for OIM Custom SOA Composites | Alex Lopez Webcast: Simplify Oracle RAC Deployment with Oracle VM SOA gets mobilized; mobile gets SOA-ized: survey | Joe McKendrick Integrating with Oracle Fusion Applications: Discovering Integration Artifacts | Rajesh Raheja Oracle Access Manager 11g - useful links | Dmitry Nefedkin Anil Gaur on Cloud Computing Support in Java EE 7 Enterprise app shops announcements are everywhere | Andy Mulholland The extraordinary software development manager | Seth Godin Thought for the Day "Every large system that works started as a small system that worked. " — Anonymous

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  • Profit at Oracle OpenWorld 2012

    - by user462779
    It's only a week away: Oracle OpenWorld descends on San Francisco from September 30 to October 4. It's always a frantic week for the Profit editorial staff, but here's a few thing we've got going in San Francisco that you'll want to watch out for: Profit on Oracle OpenWorld Live: The Oracle video team will be broadcasting live from the event all week. I have a few interesting on-air interviews booked, including a conversation with business/technology researcher Andrew Mcafee (Monday Oct 1 @ 11:45am), Acorn Paper CEO David Weissberg (Tuesday, Oct 2 @ 12:15pm) and Abhay Parasnis, Oracle Senior Vice President, Oracle Public Cloud (Wednesday, Oct 3, @ 10:45am). Profit in the Oracle Partner Network Lounge: This summer, I worked with the amazing Oracle Partner Network (OPN) team to create the Profit Oracle Specialized Partner Edition 2012. It's a great catalog of Oracle partner success stories and insight into the OPN strategy from its leadership. Look for the special issue of Profit in the Oracle PartnerNetwork Lounge: the place where partners can meet formally or informally with colleagues, customers, prospects, and other industry professionals. Moscone South, Exhibit Hall, Room 100 Oracle Customer Experience Summit @ OpenWorld: There's been a lot of discussion within my editorial team (and content published, as well)about Customer Experience. To keep pace with this evolving subject, I'll be attending this special embedded conference on Wednesday and Thursday (Oct. 3-4). Especially looking forward to Seth Godin's presentation: he was one of the first experts we interviewed forProfit Online five years ago. The Executive Edge @ OpenWorld: Of course, my Oracle OpenWorld is mostly filled with meetings/interviews with Oracle customers about completed Oracle projects and the strategic impact of enterprise IT on business. The ideal place for these conversations is The Executive Edge @ OpenWorld embedded conference. Samovar Tea Lounge at Moscone Center: I spend my down time on the roof of Moscone North, preparing for meetings or having impromptu conversations with attendees at this little oasis overlooking Yerba Buena Gardens. Fee free to drop my for a chat! See you in San Francisco! -Aaron Lazenby

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  • Good websites and/or books to learn game algorithms?

    - by Moshe
    I'm interested in learning video game algorithms. (For iPhone particularly, but generally as well. I assume certain concepts are the same.) I am best off (personally) learning from a book but websites are useful too. What has helped you learn game programming algorithms and concepts? EDIT: As per request, I'll clarify the types of algorithms... I was looking for any algorithms really, but I guess I was interested in (top-down view) platformer algorithms, but, now that you mention it, Seth, I do wonder about chess...

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  • Go Big or Go Special

    - by Ajarn Mark Caldwell
    Watching Shark Tank tonight and the first presentation was by Mango Mango Preserves and it highlighted an interesting contrast in business trends today and how to capitalize on opportunities.  <Spoiler Alert> Even though every one of the sharks was raving about the product samples they tried, with two of them going for second and third servings, none of them made a deal to invest in the company.</Spoiler>  In fact, one of the sharks, Kevin O’Leary, kept ripping into the owners with statements to the effect that he thinks they are headed over a financial cliff because he felt their costs were way out of line and would be their downfall if they didn’t take action to radically cut costs. He said that he had previously owned a jams and jellies business and knew the cost ratios that you had to have to make it work.  I don’t doubt he knows exactly what he’s talking about and is 100% accurate…for doing business his way, which I’ll call “Go Big”.  But there’s a whole other way to do business today that would be ideal for these ladies to pursue. As I understand it, based on his level of success in various businesses and the fact that he is even in a position to be investing in other companies, Kevin’s approach is to go mass market (Go Big) and make hundreds of millions of dollars in sales (or something along that scale) while squeezing out every ounce of cost that you can to produce an acceptable margin.  But there is a very different way of making a very successful business these days, which is all about building a passionate and loyal community of customers that are rooting for your success and even actively trying to help you succeed by promoting your product or company (Go Special).  This capitalizes on the power of social media, niche marketing, and The Long Tail.  One of the most prolific writers about capitalizing on this trend is Seth Godin, and I hope that the founders of Mango Mango pick up a couple of his books (probably Purple Cow and Tribes would be good starts) or at least read his blog.  I think the adoration expressed by all of the sharks for the product is the biggest hint that they have a remarkable product and that they are perfect for this type of business approach. Both are completely valid business models, and it may certainly be that the scale at which Kevin O’Leary wants to conduct business where he invests his money is well beyond the long tail, but that doesn’t mean that there is not still a lot of money to be made there.  I wish them the best of luck with their endeavors!

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  • Oracle Customer Experience Summit @ OpenWorld

    - by Christie Flanagan
    This first-ever Oracle Customer Experience Summit @ OpenWorld kicked off yesterday, bringing together established thought leaders and practitioners in customer experience. The first day saw noted marketing and customer experience thought leader, Seth Godin, take the stage to discuss how rapidly accelerating change and adoption are driving new behaviors and higher expectations in a massively disruptive transformation in which the customer now holds the power. His presentation gave us in-depth insight into this always-connected, always-sharing experience revolution we are witnessing.If you haven’t yet made it over to the Oracle Customer Experience Summit at The Westin St. Francis and the recently made over Oracle Square (aka Union Square), there’s still time today and tomorrow to network with industry peers and hear best practices from those who have steered their ventures through the disruptive trends of customer experience and have proven, successful strategies to share for driving strategic customer-centric initiatives. If you’re interested in learning how Oracle WebCenter helps businesses meet the demands of the customer experience revolution, be sure to check out these sessions at the Oracle Customer Experience Summit later today:Using the Online Customer Experience to Drive Engagement and Marketing Success Thursday, Oct 4, 4:15 PM - 5:15 PM - St. Francis - GeorgianMariam Tariq - Senior Director Product Management, Oracle Stephen Schleifer - Senior Principal Product Manager, Oracle Richard Backx - Business IT Architect/Consultant, KPN NL Netco CE Channels Online The online channel is a critical means of reaching and engaging customers. Online marketing efforts today must be targeted, interactive, and consistent to provide customers with a seamless experience. These efforts must include integrated management of Web, mobile, and social channels—supported by cross-channel customer data and campaigns—and integration with commerce to drive an engaging and differentiated online customer experience. Attend this session to learn how you can use the online channel to increase customer loyalty and drive the success of your marketing initiatives.Empowering Your Frontline Employees: Sales and Service Enterprise Collaboration Thursday, Oct 4, 5:30 PM - 6:30 PM - St. Francis - Elizabethan ABStephen Fioretti - VP, Product Management, Oracle Peter Doolan - Group Vice President, Sales Engineering, Oracle Andrew Kershaw - Sr Director Business Development, Oracle Marty Marcinczyk - VP Customer Experience Engineering, Comcast A focus on the employee experience is critical, because it can make or break your customers’ experiences, directly or indirectly. Engaged and empowered frontline employees become your best advocates and inspire your brand champions. This session explores proven approaches and tools, including social collaboration tools, that can help you empower and enable your frontline teams to improve customer and employee experiences.And before you go, you'll also want to explore the Innovation Tents in Oracle Square which feature leading-edge customer experience demonstrations; attend our customer journey mapping workshop; and learn at sessions focused on innovating differentiated experiences that drive cross-functional alignment.

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  • Purple Cows, Copernicus, and Shampoo – Lessons in Customer Experience

    - by Christina McKeon
    What makes a great customer experience? And, why should you or your organization care? These are the questions that set the stage for the Oracle Customer Experience Summit, which kicked off yesterday in San Francisco. Day 1: The first day was filled with demos and insights from customer experience experts and Oracle customers sharing what it takes to deliver great customer experiences. Author Seth Godin delivered an entertaining presentation that included an in-depth exploration of the always-connected, always-sharing experience revolution that we are witnessing and yes, talked about the purple cow. It turns out that customer experience is your way to be the purple cow. Before everyone headed out to see Pearl Jam and Kings of Leon at the Oracle customer appreciation event, the day wrapped up with a discussion around building a customer-centric culture. Where do you start? Whom does it involve? What are some pitfalls to avoid? Day 2: The second day addressed the details behind all the questions brought up at the end of Day 1. Before you start on a customer experience initiative, Paul Hagen noted that you must understand you will forge a path similar to Copernicus. You will be proposing ideas and approaches that challenge current thinking in your organization. Just as Copernicus' heliocentric theory started a scientific revolution, your customer-centric efforts will start an experience revolution. If you think customer experience is like a traditional marketing approach, think again. It’s not about controlling your customers and leading them where you want them to go. It might sound like heresy to some, but your customers are already in control, whether or not your company realizes and acknowledges it. And, to survive and thrive, you'll have to focus on customers by thinking outside-in and working towards a brand that is better and more authentic. We learned how Vail Resorts takes this customer-centric approach. Employees must experience the mountain themselves and understand the experience from the guest’s standpoint. This has created a culture where employees do things for guests that are not expected. We also learned a valuable lesson in designing and innovating customer-centered experiences from Kerry Bodine. First you make the thing, and then you make the thing right. In this case, the thing is customer experience. Getting customer experience right means iterative prototyping and testing of your ideas. This is where shampoo comes in—think lather, rinse, repeat. Be prepared to keep repeating until the customer experience is right. Many of these sessions will be posted to YouTube in the coming weeks so be sure to subscribe to our CX channel.

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  • This Week in Geek History: Gmail Goes Public, Deep Blue Wins at Chess, and the Birth of Thomas Edison

    - by Jason Fitzpatrick
    Every week we bring you a snapshot of the week in Geek History. This week we’re taking a peek at the public release of Gmail, the first time a computer won against a chess champion, and the birth of prolific inventor Thomas Edison. Gmail Goes Public It’s hard to believe that Gmail has only been around for seven years and that for the first three years of its life it was invite only. In 2007 Gmail dropped the invite only requirement (although they would hold onto the “beta” tag for another two years) and opened its doors for anyone to grab a username @gmail. For what seemed like an entire epoch in internet history Gmail had the slickest web-based email around with constant innovations and features rolling out from Gmail Labs. Only in the last year or so have major overhauls at competitors like Hotmail and Yahoo! Mail brought other services up to speed. Can’t stand reading a Week in Geek History entry without a random fact? Here you go: gmail.com was originally owned by the Garfield franchise and ran a service that delivered Garfield comics to your email inbox. No, we’re not kidding. Deep Blue Proves Itself a Chess Master Deep Blue was a super computer constructed by IBM with the sole purpose of winning chess matches. In 2011 with the all seeing eye of Google and the amazing computational abilities of engines like Wolfram Alpha we simply take powerful computers immersed in our daily lives for granted. The 1996 match against reigning world chest champion Garry Kasparov where in Deep Blue held its own, but ultimately lost, in a  4-2 match shook a lot of people up. What did it mean if something that was considered such an elegant and quintessentially human endeavor such as chess was so easy for a machine? A series of upgrades helped Deep Blue outright win a match against Kasparov in 1997 (seen in the photo above). After the win Deep Blue was retired and disassembled. Parts of Deep Blue are housed in the National Museum of History and the Computer History Museum. Birth of Thomas Edison Thomas Alva Edison was one of the most prolific inventors in history and holds an astounding 1,093 US Patents. He is responsible for outright inventing or greatly refining major innovations in the history of world culture including the phonograph, the movie camera, the carbon microphone used in nearly every telephone well into the 1980s, batteries for electric cars (a notion we’d take over a century to take seriously), voting machines, and of course his enormous contribution to electric distribution systems. Despite the role of scientist and inventor being largely unglamorous, Thomas Edison and his tumultuous relationship with fellow inventor Nikola Tesla have been fodder for everything from books, to comics, to movies, and video games. Other Notable Moments from This Week in Geek History Although we only shine the spotlight on three interesting facts a week in our Geek History column, that doesn’t mean we don’t have space to highlight a few more in passing. This week in Geek History: 1971 – Apollo 14 returns to Earth after third Lunar mission. 1974 – Birth of Robot Chicken creator Seth Green. 1986 – Death of Dune creator Frank Herbert. Goodnight Dune. 1997 – Simpsons becomes longest running animated show on television. Have an interesting bit of geek trivia to share? Shoot us an email to [email protected] with “history” in the subject line and we’ll be sure to add it to our list of trivia. Latest Features How-To Geek ETC Here’s a Super Simple Trick to Defeating Fake Anti-Virus Malware How to Change the Default Application for Android Tasks Stop Believing TV’s Lies: The Real Truth About "Enhancing" Images The How-To Geek Valentine’s Day Gift Guide Inspire Geek Love with These Hilarious Geek Valentines RGB? CMYK? Alpha? What Are Image Channels and What Do They Mean? Clean Up Google Calendar’s Interface in Chrome and Iron The Rise and Fall of Kramerica? [Seinfeld Video] GNOME Shell 3 Live CDs for OpenSUSE and Fedora Available for Testing Picplz Offers Special FX, Sharing, and Backup of Your Smartphone Pics BUILD! An Epic LEGO Stop Motion Film [VIDEO] The Lingering Glow of Sunset over a Winter Landscape Wallpaper

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  • SQL – Quick Start with Admin Sections of NuoDB – Manage NuoDB Database

    - by Pinal Dave
    In the yesterday’s blog post we have seen that it is extremely easy to install the NuoDB database on your local machine. Now that the application is properly set up, let us explore NuoDB a bit more and get you familiar with the how it works and what the important areas of the NuoDB are that you should learn. As we have already installed NuoDB, now we will quickly start with two of the important areas in NuoDB: 1) Admin and 2) Explorer. In this blog post I will explore how the Admin Section of the NuoDB Console works.  In the next blog post we will learn how the Explorer Section works. Let us go to the NuoDB Console by typing the following URL in your browser: http://localhost:8080/ It will bring you to the following screen: On this screen you can see a big Start QuickStart button. Click on the button and it will bring you to following screen. On this screen you will find very important information about Domain and Database Settings. It is our habit that we do not read what is written on the screen and keep on clicking on continue without reading. While we are familiar with most wizards, we can often miss the very important message on the screen. Please note the information of Domain Settings and Database Settings from the following screen before clicking on Create Database. Domain Settings User: quickstart Password: quickstart Database Settings User: dba Password: goalie Database: test Schema: HOCKEY Once you click on the Create Database button it will immediately start creating sample database. First, it will start a Storage Manager and right after that it will start a Transaction Engine. Once the engine is up, it will Create a Schema and Sample Data. On the success of the creating the sample database it will show the following screen. Now is the time where we can explore the NuoDB Admin or NuoDB Explorer. If you click on Admin, it will first show following login screen. Enter for the username “domain” and for the password “bird”. Alternatively you can enter “quickstart”  twice for username and password.  It works as too. Once you enter into the Admin Section, on the left side you can see information about NuoDB and Admin Console and on the right side you can see the domain overview area. From this Administrative section you can do any of the following tasks: Create a view of the entire domain Add and remove databases Start and stop NuoDB Transaction Engines and Storage Managers Monitor transaction across all the NuoDB databases On the right side of the Admin Section we can see various information about a particular NuoDB domain. You can quickly view various alerts, find out information about the number of host machines that are provisioned for the domain, and see the number of databases and processes that are running in the domain. If you click on the “1 host” link you will be able to see various processes, CPU usage and other information. In the Processes Section you can see that there are two different types of processes. The first process (where you can see the floppy drive icon) represents a running Storage Manager process and the second process a running Transaction Engine process. You can click on the links for the Storage Manager and Transaction Engine to see further statistical details right down to the last byte of the data. There are various charts available for analysis as well. I think the product is quite mature and the user can add different monitor charts to the Admin section. Additionally, the Admin section is the place where you can create and manage new databases. I hope today’s tutorial gives you enough confidence that you can try out NuoDB and checkout various administrative activities with the database. I am personally impressed with their dashboard related to various counters. For more information about how the NuoDB architecture works and what a Storage Manager or Transaction Engine does, check out this short video with NuoDB CTO Seth Proctor:  In the next blog post, we will try out the Explorer section of NuoDB, which allows us to run SQL queries and write SQL code.  Meanwhile, I strongly suggest you download and install NuoDB and get yourself familiar with the product. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: NuoDB

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  • Gartner PCC: A Shovel & Some Ah-Ha's

    - by kellsey.ruppel
    When Gartner Vice President and leading analyst Whit Andrews kicked off the Gartner Portals, Content & Collaboration Summit on Monday, March 12 at the Gaylord Palms in Orlando, FL by bringing a shovel to the stage, eyebrows raised and a few thoughts went through my head. Either this guy plans to go help the construction workers outside construct that new pool at the Gaylord or he took a wrong turn and is at the wrong conference. Oh and how did he get that shovel through airport security? As Whit explained more his objective became more clear…take everything anyone has ever told you about portals and throw it out the window, as portals have evolved and times they are most certainly changing. The future Web is here, available not only on browsers but also via a broad spectrum of access points, including automobiles, consumer electronics and more and more mobile devices. Not merely prevalent, the future Web is also multimedia-driven and operates in real time, driven by mobility, social media, streaming video and other dynamic services. Applications and user experiences are in the midst of an evolution — from the early, simple mobile Web models to today’s Web 2.0 mobile apps and, ultimately, to a world of predominantly Web apps. Additionally, cloud services will forever change how portals and user experience are designed, built, delivered, sourced and managed. So what does this mean for you? Today’s organizations need software that will enable them to not just do their jobs, but to do it in a way that is familiar and easy for them.  What does this mean for IT? Use software and technology as an enabler, not as a roadblock. Overall, we had a great week in Orlando learning about how to improve the user experience, manage content explosion, launch social initiatives, transition to mobile environments and understand cloud and SaaS options.  We had some great conversations throughout the conference and at the Oracle booth. Lots of demonstrations were given of Oracle WebCenter Sites and Oracle Social Network. And as Christie mentioned earlier this week, our Vice President of Product Management and Strategy for WebCenter Loren Weinberg presented on the topic of customer engagement and talked about how organization’s relationships with their customers have fundamentally changed today and the resulting impact that has on their priorities.  Loren also talked about the importance of customer engagement, why that matters now more than ever, and what you can do to help your company or organization succeed in this new world. The question asked in every keynote and session was a simple one: What is your “ah-ha” moment? I personally had quite a few, some of which I’ve captured below. 70% of internal social initiatives eventually fail. By 2014, refusing to communicate with consumers via social media will be as harmful as ignoring emails/phone calls is today. Customer engagement = multi-channel + social & interactive + personal & relevant + optimized. If people choose to talk about your product/company/service, it's because it's remarkable. -- Seth Godin's keynote (one of the highlights of the conference!) The Web will become the primary method used for delivering content and applications to mobile devices. By 2015, 20% of smart phone users worldwide will conduct commerce using context-enriched services on a weekly basis.  86% of customers will pay more for a better customer experience. 6 P's of Quality User Experience. Product. Enabled by: People, Patterns, Process, Profit, Priorities. Did you attend the Gartner Summit? What were your ah-ha moments?

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