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• How to turn on SMTP relaying? Getting error: "SMTP Error: The following recipients failed [address]"

  - by Susan

  Attempting to configure some software on our server to send email via SMTP. When testing it, get this SMTP Error: SMTP Error: The following recipients failed [address]" Based on my research and a reply from the software's support team this error usually occurs because relaying is not allowed on the SMTP server from the IP address of the web server. The solution is to "Go to the configuration of your SMTP server and turn relaying on for your IP address" My question is -- how do I do this? Is this done from WHM? cPanel?

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• CPanel - How to stop Apache from running as root user?

  - by ambu

  <?php echo `whoami`; ?> So this is returning 'root' and I don't know how to prevent it. I'm using WebHost Manager / CPanel which is supposed to create multiple users/vhosts and have Apache spawn it's process as that user/group. This isn't happening. If I login to WHM and open the PHP and SuExec Configuration section, my settings are: Default PHP Version (.php files) 5 PHP 5 Handler cgi PHP 4 Handler none Apache suEXEC on What's wrong? How can I get Apache to run as the correct user rather than root?

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• php processes owned by ppid 1 after X amount of time

  - by Kristopher Ives

  I have a CentOS server running WHM that uses FastCGI (mod_fcgid) running PHP 5.2.17 on Apache 2.0 with SuExec. When I start Apache it begins fine and serving requests. If I run ps on the terminal as root I see the php processes and they are owned by their httpd parent processes. After X amount of time - different from time to time, not much longer than a few hours typically - the server will begin spawning PHP jobs owned by the init process ID (1) Example of good listing: 12918 18254 /usr/bin/php 12918 18257 /usr/bin/php 12918 18293 /usr/bin/php 12918 18545 /usr/bin/php 12918 18546 /usr/bin/php 12918 19016 /usr/bin/php 12918 19948 /usr/bin/php Then later something like: 1 6800 /usr/bin/php 1 6801 /usr/bin/php 1 7036 /usr/bin/php 1 8788 /usr/bin/php 1 10488 /usr/bin/php 1 10571 /usr/bin/php 1 10572 /usr/bin/php The php processes running owned by (1) never get cleaned up. Why would these processes be running? We don't use setsid or anything beyond basic PHP in the code this server is running. Cheers & Thanks

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• shared web hosting architecture in a university setting

  - by gaspol

  We're in the process of creating a shared webhosting infrastructure for our university. Departments within the university can host their sites on this infrastructure. We're thinking of setting up multiple, load balanced web servers attached to shared storage (for web content and Apache config files). There will also be database servers behind these web servers. Does anyone have any other suggestions about this? Any recommendations for an alternative setup? Would having cPanel/WHM/Plesk be a good idea to automate account creation/maintenance?

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• MySQL port 3306 blocked in csf yet can still telnet to port 3306 from external host

  - by Neek

  We have a Centos 6 VPS that was recently migrated to a new machine within the same web hosting company. It's running WHM/cPanel and has csf/lfd installed. csf is set up with mostly vanilla config. I'm no iptables expert, csf has not let me down before. If a port isn't in the TCP_IN list, it should be blocked on the firewall by iptables. My problem is that I can telnet to port 3306 from an external host, yet I think iptables ought to be blocking 3306 because of csf's rules. We are now failing a security check because of this open port. (this output is obfuscated to protect the innocent: www.ourhost.com is the host with the firewall problem) [root@nickfenwick log]# telnet www.ourhost.com 3306 Trying 158.255.45.107... Connected to www.ourhost.com. Escape character is '^]'. HHost 'nickfenwick.com' is not allowed to connect to this MySQL serverConnection closed by foreign host. So the connection is established, and MySQL refuses the connection due to its configuration. I need the network connection to be refused at the firewall level, before it reaches MySQL. Using WHM's csf web UI I can see 'Firewall Configuration' includes a fairly sensible TCP_IN line: TCP_IN: 20,21,22,25,53,80,110,143,222,443,465,587,993,995,2077,2078,2082,2083,2086,2087,2095,2096,8080 (lets ignore that I could trim that a little for now, my concern is that 3306 is not listed in that list) When csf is restarted it logs the usual slew of output as it sets up iptables rules, for example what looks like it blocking all traffic and then allowing specific ports like SSH on 22: [cut] DROP all opt -- in * out * 0.0.0.0/0 -> 0.0.0.0/0 [cut] ACCEPT tcp opt -- in !lo out * 0.0.0.0/0 -> 0.0.0.0/0 state NEW tcp dpt:22 [cut] I can see that iptables is running, service iptables status returns a long list of firewall rules. Here is my Chain INPUT section from service iptables status, hopefully that's enough to show how the firewall is configured. Table: filter Chain INPUT (policy DROP) num target prot opt source destination 1 acctboth all -- 0.0.0.0/0 0.0.0.0/0 2 ACCEPT tcp -- 217.112.88.10 0.0.0.0/0 tcp dpt:53 3 ACCEPT udp -- 217.112.88.10 0.0.0.0/0 udp dpt:53 4 ACCEPT tcp -- 217.112.88.10 0.0.0.0/0 tcp spt:53 5 ACCEPT udp -- 217.112.88.10 0.0.0.0/0 udp spt:53 6 ACCEPT tcp -- 8.8.4.4 0.0.0.0/0 tcp dpt:53 7 ACCEPT udp -- 8.8.4.4 0.0.0.0/0 udp dpt:53 8 ACCEPT tcp -- 8.8.4.4 0.0.0.0/0 tcp spt:53 9 ACCEPT udp -- 8.8.4.4 0.0.0.0/0 udp spt:53 10 ACCEPT tcp -- 8.8.8.8 0.0.0.0/0 tcp dpt:53 11 ACCEPT udp -- 8.8.8.8 0.0.0.0/0 udp dpt:53 12 ACCEPT tcp -- 8.8.8.8 0.0.0.0/0 tcp spt:53 13 ACCEPT udp -- 8.8.8.8 0.0.0.0/0 udp spt:53 14 LOCALINPUT all -- 0.0.0.0/0 0.0.0.0/0 15 ACCEPT all -- 0.0.0.0/0 0.0.0.0/0 16 INVALID tcp -- 0.0.0.0/0 0.0.0.0/0 17 ACCEPT all -- 0.0.0.0/0 0.0.0.0/0 state RELATED,ESTABLISHED 18 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 state NEW tcp dpt:20 19 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 state NEW tcp dpt:21 20 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 state NEW tcp dpt:22 21 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 state NEW tcp dpt:25 22 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 state NEW tcp dpt:53 23 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 state NEW tcp dpt:80 24 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 state NEW tcp dpt:110 25 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 state NEW tcp dpt:143 26 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 state NEW tcp dpt:222 27 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 state NEW tcp dpt:443 28 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 state NEW tcp dpt:465 29 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 state NEW tcp dpt:587 30 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 state NEW tcp dpt:993 31 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 state NEW tcp dpt:995 32 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 state NEW tcp dpt:2077 33 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 state NEW tcp dpt:2078 34 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 state NEW tcp dpt:2082 35 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 state NEW tcp dpt:2083 36 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 state NEW tcp dpt:2086 37 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 state NEW tcp dpt:2087 38 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 state NEW tcp dpt:2095 39 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 state NEW tcp dpt:2096 40 ACCEPT tcp -- 0.0.0.0/0 0.0.0.0/0 state NEW tcp dpt:8080 41 ACCEPT udp -- 0.0.0.0/0 0.0.0.0/0 state NEW udp dpt:20 42 ACCEPT udp -- 0.0.0.0/0 0.0.0.0/0 state NEW udp dpt:21 43 ACCEPT udp -- 0.0.0.0/0 0.0.0.0/0 state NEW udp dpt:53 44 ACCEPT udp -- 0.0.0.0/0 0.0.0.0/0 state NEW udp dpt:222 45 ACCEPT udp -- 0.0.0.0/0 0.0.0.0/0 state NEW udp dpt:8080 46 ACCEPT icmp -- 0.0.0.0/0 0.0.0.0/0 icmp type 8 47 ACCEPT icmp -- 0.0.0.0/0 0.0.0.0/0 icmp type 0 48 ACCEPT icmp -- 0.0.0.0/0 0.0.0.0/0 icmp type 11 49 ACCEPT icmp -- 0.0.0.0/0 0.0.0.0/0 icmp type 3 50 LOGDROPIN all -- 0.0.0.0/0 0.0.0.0/0 What's the next thing to check?

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• Clear / Flush cached memory

  - by TheDave

  I have a small VPS with 6GB RAM hosting a couple of websites. Recently I have noticed that my cached memory size is quite high - see below: Cpu(s): 0.1%us, 0.1%sy, 0.0%ni, 99.1%id, 0.0%wa, 0.2%hi, 0.4%si, 0.0%st Mem: 6113256k total, 5949620k used, 163636k free, 398584k buffers Swap: 1048564k total, 104k used, 1048460k free, 3586468k cached After investigating if there is some method to have this flushed or cleared I stumbled upon a command which is: sync; echo 3 > /proc/sys/vm/drop_caches I read it could be useful to add this to a chron-task/job. Is this method recommended or could this lead to potential problems? The only concern I have is that I use one Magento installation on Memcached - could this have any negative effects on it? I am certainly not a pro therefore I would very much appreciate some expert advise. PS: My VPS runs on CentOS 5 x64 and I have WHM + NGINX installed.

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• Recommendations for managing dedicated server DNS

  - by KP Overflow

  I've rented a dedicated server for several years with a number of domains. I've got a coding background so am comfortable with that side of the tech, but I hate that I still don't truly understand DNS settings. Example: My provider (hostgator) just told me that my parent nameservers are not correctly configured as there is no A record for my primary nameserver. What book/link/tutorial should I read to go from kind of understanding that comment to really understanding it & knowing exactly what I need to do to fix it rather than trial & error which is what I usually do. Thanks BTW I'm using a WHM/cpanel linux setup at hostgator but am eager to learn the fundamentals.

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• apache returning "The connection was reset"

  - by usjes

  One of my dedicated servers had some network issue today and the data center has to replace some router. Since then the sites on that server returns "The connection was reset" error most of the time. I tried installing nginx and it opens better, but it still shows the error sometimes. Everything in the config seems normal, what could be causing this error? UPDATE: Just noticed that in whm apache status there are always only 1 requests currently being processed, 8 idle workers. I know for sure the server received thousands of requests per minute. What could be limiting this to such a low number?

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• How to get uncaught PHP errors from fcgi server

  - by jason

  My web hosting company recently replaced suPHP with fcgi on my dedicated server because I needed opcode functionality. Since then I see loads of 500 errors in apache error and php error log is empty. I have no way to figure out whats the root cause. One reason I found out was time out so my hosting company changed FcgidConnectTimeout and FcgidIOTimeout to a value of 200. I believe there are no more timeout errors in my php script. My question is how do I capture PHP error before 500 internal server error page display to user? I am using Centos 5.8 server, WHM 11.34.0 (build 9), PHP 5.3.18 and Apache/2.2.23 (Unix) mod_ssl/2.2.23 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 mod_fcgid/2.3.6

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• Multiple servers using same nameservers

  - by Robsimm

  I have 2x servers with the following OS's and Control Panels: Windows Server 2003 running Plesk 9 Centos 5.3 running WHM/cPanel The Windows server 2003 server is hosting the two nameservers: ns1.domain.com ns2.domain.com I have BIND running on the Centos 5.3 server, but I wish for my customers to use the same nameservers ns1.domain.com and ns2.domain.com (as per the Windows Server 2003 server). My first question is - is this possible? And if so, how would I go about configuring both servers to enable such a configuration? Thanks very much.

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• Removing write permission on home and public_html on Centos/Cpanel

  - by user5858

  I'm running sites on two Cpanel accounts on my VPS on WHM. I'm using DSO php handler and Apache server on my Web server. After recent intrusion attacks I've chowned to root with permission 555 on $HOME and public_html folder. I'm on VPS with Cpanel on Centos. I'm running CMS based software like Joomla Drupal etc. Will this cause any problem to my VPS installation or server side processes? Drupal, Joomla, MyBB etc will not be affected by this. Some files will not be created like error_log. At least hackers will not be able to place any malicious code within home folder or the public_html folder.

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• "Installing" GD for PHP

  - by gbuckingham89

  I'm new to server admin & Linux and have just got a VPS running CentOS 6. Apache, MySQL and PHP all came installed (along with cPanel and WHM), however I'm now also trying to install the GD library. I've run "yum install php-gd" and it installed ok. If I run it again I get "Package php-gd-5.3.2-6.el6_0.1.x86_64 already installed and latest version". However, when I do a phpinfo() or from the command line "php -m" there is no mention of GD. Is there anything else I need to do?

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• any security tips for my first server? (complete beginner)

  - by Haroldo

  I'm paying for a VPS and hoping to launch my first website on it in the next few days. I'm worried there might be some glaringly obvious security holes in the standard setup, so I'm keen to get some tips About the only thing i know is turn off error reporting in PHP and create users/privilages for MySQL... any more stuff along those lines? I'm using: cpanel and WHM centos 5 php mysql google apps as mail server (so maybe i should disable built in mailer server somehow?!!) This is my first post of Server Fault (i use stack overflow alot), I hope i'm posting this in the right place, with the right tags - please feel free to edit if i'm wrong. Thanks guys!

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• how to start with unmanaged vps?

  - by GaVrA

  Hello! I have a managed VPS, so whatever i need i can just ask my support, and they will do it for me. Now i plan to migrate to unmanaged VPS, so i need some guides, tips on how and where to start learning. I will have more specific questions once i start using it, but now i just need some general answers about this topic. Thanks. Update: Ok, i have decided to go for unmanaged VPS with cPanel. OS is CentOS-5. I contacted support only for some small(i think) things like creating new account in whm, some database importing, installing new software(rare)... What i will be using is apache, php, mysql. I think i will be able to cope with upgrading to new versions, so the thing that interests me the most is security i guess.

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• Out Of Memory Error - Magento

  - by robobobobo

  Ok normally I understand when my server is giving me out of memory errors, but this one has me stumped! I'm running a magento based site, with one or two plugins in it and the rest is pretty basic. The site runs and loads fine wiht no issues. However in the backend - Configuration - Payment Methods it gives me the following out of memory error Fatal error: Out of memory (allocated 39059456) (tried to allocate 85 bytes) in ########/Varien/Simplexml/Element.php on line 84 Now this is where I'm confused..it's allocated more than it tried to allocate? Am I correct there? So how is it running out of memory? My server has 6Gb ram, an SSD and 2 CPU's running WHM with a few other low traffic sites on it. I set my php memory limit to 100mb, 1000mb and finally unlimited but all to no avail! I'm completely lost here, would really appreciate some expertise on this Cheers

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• Setup a automatic server reboot on when a particular service fails

  - by user1179459

  I am running linux based server (centos 6.0) with cpanle and WHM, I have critical website running with a chat server which uses a openfire as the chat server backend server, i have monitored last few weeks this service crashes quite often, i have no way of knowing that, and i have to wait till the next day to restart the server. (and this can only be fixed by using server reboot as its got to do with some java memory problem) is there a way i can setup a monitoring service to the server and if this service goes down server itself will reboot ? is this something possible or is there a better way to overcome this problem ?

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• How to defend agains botnet http requests

  - by Killercode

  I have a server with WHM + CPanel and 5 of my costumer got infected with zbot. This means that the domains they have are constantly receiving requests to certain destinations. I tried to use mod_security but seems that it can't filter every requests... I don't really know why? I still see in the access log the connection comming in and it's consuming a LOT of bandwidth and server load Those accounts have already been clean so all of those requests go to error 404 (the ones catched on mod_security I am dropping the connection). Is there anymore ways to defend against this requests?

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• XCache permission issue

  - by Guilhem Soulas

  I successfully installed XCache on a Linux server where WHM/cPanel is installed too. However when I go to the admin interface it shows me only the cache for the owner of the folder (= a cPanel account). So I copied the admin interface on another cPanel account of the same server and I'm surprised about the memory allocation because it seems to use the memory I set in php.ini for EACH user. So if set the memory size to 64M and I have 10 users, doesn't it mean that XCache can take up to 640M? It's not the behaviour I want because I can't control the memory in that case! I would like to set 64M only for the entire server.

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• Preventing - Large Number of Failed Login Attempts from IP

  - by Silver89

  I'm running a CentOS 6.3 server and currently receive emails entitled "Large Number of Failed Login Attempts from IP" from my server every 15 minutes or so. Surely with the below configured it should mean only the person using the (my static ip) should be able to even try and log in? If that's the case where are these remote unknown users trying to log into which is generating these emails? Current Security Steps: root login is only allowed without-password StrictModes yes SSH password login is disabled - PasswordAuthentication no SSH public keys are used SSH port has been changed to a number greater than 40k cPHulk is configured and running Logins limited to specific ip address cPanel and WHM limited to my static ip only hosts.allow sshd: (my static ip) vsftpd: (my static ip) whostmgrd: (my static ip) hosts.deny ALL : ALL

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• Mailman aggregate mailing lists

  - by s1nny

  Using CENTOS 5.10, WHM, CpanelX I'm setting up mailing lists for my company (microsoft exchange costs too much for the number of users we have). So I've got a few mailing lists set up right now @Naples, @Cayman, @ACK, @Managers etc which are all set up and working nicely. Now I need to create an aggregate list, @Stores, which sends to other lists, in this case @Naples, @Cayman and @ACK and leaving out @Managers. I keep getting authorization requests from each store list when I send to @Stores but if I send to each store list individually its fine. I've got them all set up to "accept non member postings for which no explicit action is defined", as well as set "accept_these_nonmembers" to ^.*

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• Munin help... configure graphs to show different time periods

  - by PiZzL3

  I'm running a server with Munin installed through WHM cPanel. I've been googling around and I can't seem to find out how to do the following: A: Change a graph to show a different time period (currently I can only view, day, week, month, year). I would like to possibly view per minute, per hour... or specific intervals such as per 30 minutes, per 4 hours, etc... B(optional, but preferred): Add new graphs with the above criteria(A) above. I am a novice with all things that will possibly be required to do this (such as ssh). I wish I could just go edit a php file as I'm highly experienced in that subject. Thanks for any help!

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• How to point subdomain to a nameserver?

  - by vonconrad

  I've got an old crusty WHM/cPanel server which I'm trying to get rid of. I've got a new setup on shared hosting which is much cheaper in the long run. The problem is that there are a bunch of websites on the server whose domains I don't have access to. They're currently pointing to name servers of my domain (ns.mydomain.com), but the new provider has their own name servers (ns.provider.com) which I have to use instead. My initial idea was to set up a CNAME to point my name server to my provider's: ns.mydomain.com CNAME ns.provider.com, but I read in this question that this would be a bad idea. The accepted answer suggests using an A record instead, and I want to make sure how this would work. Assuming ns.provider.com has an IP address of 123.123.123.123, is it just a matter of doing ns.mydomain.com A 123.123.123.123? Is there any way the provider could block those requests as the name server domain technically doesn't belong to them?

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• cPanel configuration appears to allow unauthenticated SMTP - how to fix?

  - by ttsiodras

  One of my clients is using a cPanel-based Virtual Dedicated Server that appears to allow unauthenticated SMTP: bash$ echo EHLO | nc mail.clientscompany.com 25 ... 250-SIZE 52428800 250-PIPELINING 250-AUTH PLAIN LOGIN 250-STARTTLS 250 HELP It therefore appears that anyone (esp. spammers) can use his mail server to send whatever - I just connected from my DSL connection at home, and... bash$ nc mail.clientscompany.com 25 HELO clientscompany.com MAIL FROM: [email protected] RCPT TO: [email protected] DATA From: <[email protected]> To: <[email protected]> Date: ... Subject: ... Blah . QUIT I just tested this, and sure enough, it sent a mail from "[email protected]". Since I am not familiar with cPanel and WHM, can someone provide pointers to configure his mail server to (a) only accept TLS connections and (b) only authenticated ones (i.e. with user/password, not just plain connections). Thanks for any help.

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• Pointing a subdomain at a file

  - by Seva Alekseyev

  Switched hosting recently (Linux, CPanel, WHM). At the old host, there was a subdomain that had a file (instead of a directory) as a root. The file was a CGI script. The said subdomain was created via CPanel by me a while ago. At the new host, I'm trying to recreate this subdomain. And I get the following error: The directory, /home/(...)/cgi-bin/guest.cgi could not be created. Is there a tweak somewhere that enables this functionality? EDIT: tried to repeat the trick on the old site, and I could not. CPanel update broke it, maybe?

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• How do I simplify my URLs with Apache (or DNS)?

  - by user45015

  I'm running Apache 2.2 with WHM / cPanel. Let me know what other info you need to answer this question. I want to set up some kind of forwarding/redirect so that the following occurs: _http://appname.mydomain.com/ (ignore the underscore, couldn't post actual links) actually sends you to _http://mydomain.com:8072/appname/ This can be overt (your browser address bar changes) or not, it doesn't really matter (although if I get to pick I would prefer the address bar NOT change). My initial thought was to use a CNAME, but I've since learned you can't include a port in your cname. Now I'm thinking I have to do something with my Apache VHOST? I am very much a novice at apache / web server internal workings, but I know my way around a command line well enough.

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