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• PARTNER WEBCAST- ORACLE COMPETENCE - PROGRAM (COMPETENCE VIRTUAL)

  - by mseika

  I am pleased to invite you to join the second (Competence Virtual). In Competence - program we will present Oracle Applications' Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire System Integrator's implementation personnel to conduct successful after sales in their Customer projects. Competencewill be presented on 1st Monday of each quarter after the billable day (4:00 to 5:00 PM CET). The webcast is intended for System Integrator's Implementation Certified Specialists but Competence is open for other interested Oracle Applications system Integrator's personnel as well. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A Document covering all questions and answers will be made available two weeks after the webcast. What are the Benefits for Partners? Find out how Competence helps you to improve your after sales Discover new functions and features so you can enrich your Customer’s solution Learn more about Oracle Applications products, especially sales positioning Hear crucial questions raised by colleagues alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle Applications portfolio – for your and your Customer’s benefit.   Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall Applications portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations. Product breakout sessions:- Fusion CRM: Effective, Efficient and Easy- Fusion HCM: Talent management overview performance, goals, talent review- Distributed Order Management - Fusion SCM Solution- Oracle Transportation Management- Oracle Value Chain Planning: Demantra Sales & Operation Planning and Demantra Demand Management- Oracle CX (Customer Experience) - formerly CEM: Powering Great Customer Experiences- EPM 11.1.2.2 Overview- Oracle Hyperion Profitability and Cost Management, 11.1.2.1 For more details please visit and other breakout sessions on OPN page. Delivery FormatCompetence- program (Competence Virtual) is a series of FREE prerecorded Applications product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the cast via chat and subject matter experts will provide verbal answers live. Competence consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle’s contribution to Partners. Then you’ll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available two weeks after the webcast. You can also see Competence afterwards as its content will be available online for the next 6-12 months.The next Competence web casts will be presented as follows: June the 4th  2012 September the 3rd  2012 December the 3rd  2012 March the 4th  2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. DurationMaximum 1 hour For further information please contact me at [email protected]. Best regards Markku RouhiainenDirector, Applications Partner EnablementWestern Europe

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• Knowledge Pathways Designer - Recommended Settings

  - by ted.henson

  The General page of the Options dialog box contains the application preferences for Knowledge Pathways Designer. It is recommended that you leave certain settings as they are, unless you have a specific reason for changing them. The following are a few of the settings on the General page with an explanation of the recommended setting. They are in the order they appear on the page: Allow version 2.0 style links: This option should remain disabled unless you were using content that was created using version 2.0 of Knowledge Pathways and you want the same linking functionality that existed in that version 2.0. This feature enables you to reuse parts of titles that contain no AUs. However, keep in mind that this type of link is not a true link, but a cross between a copy and a link. To create a 2.0 style link, you drag and drop sections between titles. You can only create 2.0 style links to sections that belong to the Title AU. When creating a version 2.0 style link, your mouse pointer will change to indicate a 2.0 link is being created. Confirm deletion of outline items and Confirm deletion of titles: It is recommended that these options remain enabled to avoid deleting something by accident. Display tracking data loss warning when opening a published title: It recommended that this option be enabled so you will receive the warning message when you open the development copy of a title, reminding you of the implications of your changes. ulCopy files when converting a Section to an Assignable Unit: This option should remain enabled unless you have a specific reason for not copying the files. If this is disabled, you will (in effect) lose your content files upon converting because they will not be copied to the new AU directory on the content root. In this case, you would need to use Windows Explorer to copy your files manually. Working with Spelling Options All of the spelling options are enabled by default. Your design team can review these options to determine if you want to make changes, depending upon your specific needs. Understanding Dictionary Options You should leave the dictionary options as they are, unless you have a specific reason for changing them. While you can delete the user (customizable) dictionary, doing so is not recommended. Setting Check In/Check Out Options The ability to check in and check out titles and AUs will impact the efficiency of your design team. Decide what your check in and check out processes are before you start developing titles. The Check In/Check Out page of the Options dialog box contains two options that affect what happens when you open a title using the Open Title dialog box. Both of these options are enabled by default and are described below: Check Out for editing enabled: This option ensures that the Check Out for editing option will be selected when you open the development copy of a title from the Open Title dialog box. If this option is disabled, you must select the Check Out for editing option every time you want to check out a title for editing. Attempt to Check Out for entire branch: When this option is enabled, Designer checks out the selected title and all AUs and sections that are part of that title, provided they are available for check out. If this option is disabled, you will only check out the Title AU and anything that belongs to that Title AU (e.g., sections, questions, etc.), but not other AUs. The Check In/Check Out page of the Options dialog box also contains options that control what happens when you close a title. You can choose one option in the Check In when Closing a Title area. The option selected is a matter of preference and you should determine which option is most appropriate for your design team.

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• Next Generation Mobile Clients for Oracle Applications & the role of Oracle Fusion Middleware

  - by Manish Palaparthy

  Oracle Enterprise Applications have been available with modern web browser based interfaces for a while now. The web browsers available in smart phones no longer require special markup language such as WML since the processing power of these handsets is quite near to that of a typical personal computer. Modern Mobile devices such as the IPhone, Android Phones, BlackBerry, Windows 8 devices can now render XHTML & HTML quite well. This means you could potentially use your mobile browser to access your favorite enterprise application. While the Mobile browser would render the UI, you might find it difficult to use it due to the formatting & Presentation of the Native UI. Smart phones offer a lot more than just a powerful web browser, they offer capabilities such as Maps, GPS, Multi touch, pinch zoom, accelerometers, vivid colors, camera with video, support for 3G, 4G networks, cloud storage, NFC, streaming media, tethering, voice based features, multi tasking, messaging, social networking web browsers with support for HTML 5 and many more features.  While the full potential of Enterprise Mobile Apps is yet to be realized, Oracle has published a few of its applications that take advantage of the above capabilities and are available for the IPhone natively. Here are some of them Iphone Apps  Oracle Business Approvals for Managers: Offers a highly intuitive user interface built as a native mobile application to conveniently access pending actions related to expenses, purchase requisitions, HR vacancies and job offers. You can even view BI reports related to the worklist actions. Works with Oracle E-Business Suite Oracle Business Indicators : Real-time secure access to OBI reports. Oracle Business Approvals for Sales Managers: Enables sales executives to review key targeted tasks, access relevant business intelligence reports. Works with Siebel CRM, Siebel Quote & Order Capture. Oracle Mobile Sales Assistant: CRM application that provides real-time, secure access to the information your sales organization needs, complete frequent tasks, collaborate with colleagues and customers. Works with Oracle CRMOracle Mobile Sales Forecast: Designed specifically for the mobile business user to view key opportunities. Works with Oracle CRM on demand Oracle iReceipts : Part of Oracle PeopleSoft Expenses, which allows users to create and submit expense lines for cash transactions in real-time. Works with Oracle PeopleSoft expenses Now, we have seen some mobile Apps that Oracle has published, I am sure you are intrigued as to how develop your own clients for the use-cases that you deem most fit. For that Oracle has ADF Mobile ADF Mobile You could develop Mobile Applications with the SDK available with the smart phone platforms!, but you'd really have to be a mobile ninja developer to develop apps with the rich user experience like the ones above. The challenges really multiply when you have to support multiple mobile devices. ADF Mobile framework is really handy to meet this challenge ADF Mobile can in be used to Develop Apps for the Mobile browser : An application built with ADF Mobile framework installs on a smart device, renders user interface via HTML5, and has access to device services. This means the programming model is primarily web-based, which offers consistency with other enterprise applications as well as easier migration to new platforms. Develop Apps for the Mobile Client (Native Apps): These applications have access to device services, enabling a richer experience for users than a browser alone can offer. ADF mobile enables rapid and declarative development of rich, on-device mobile applications. Developers only need to write an application once and then they can deploy the same application across multiple leading smart phone platforms. Oracle SOA Suite Although the Mobile users are using the smart phone apps, and actual transactions are being executed in the underlying app, there is lot of technical wizardry that is going under the surface. All of this key technical components to make 1. WebService calls 2. Authentication 3. Intercepting Webservice calls and adding security credentials to the request 4. Invoking the services of the enterprise application 5. Integrating with the Enterprise Application via the Adapter is all being implemented at the SOA infrastructure layer.  As you can see from the above diagram. The key pre-requisites to mobile enable an Enterprise application are The core enterprise application Oracle SOA Suite ADF Mobile

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• Proactive Support Sessions at OUG London and OUG Ireland

  - by THE

  .conf td { width: 350px; border: 1px solid black; background-color: #ffcccc; } table { border: 1px solid black; } tr { border: 0px solid black; } td { border: 1px solid black; padding: 5px; } Oracle Proactive Support Technology is proud to announce that two members of its team will be speaking at the UK and Ireland User Group Conferences this year. Maurice and Greg plan to run the following sessions (may be subject to change): Maurice Bauhahn OUG Ireland BI & EPM and Technology Joint SIG Meeting 20 November 2012 BI&EPM SIG event in Ireland (09:00-17:00) and OUG London EPM & Hyperion Conference 2012 Tuesday 23rd to Wednesday 24th Oct 2012 Profit from Oracle Diagnostic Tools Embedded in EPM Oracle bundles in many of its software suites valuable toolsets to collect logs and settings, slice/dice error messages, track performance, and trace activities across services. Become familiar with several enterprise-level diagnostic tools embedded in Enterprise Performance Management (Enterprise Manager Fusion Middleware Control, Remote Diagnostic Agent, Dynamic Monitoring Service, and Oracle Diagnostic Framework). Expedite resolution of Service Requests as you learn to upload output from these tools to My Oracle Support. Who will benefit from attending the session? Geeks will find this most beneficial, but anyone who raises Oracle technical service requests will learn valuable pointers that may speed resolution. The focus is on the EPM stack, but this session will benefit almost everyone who needs to drill deeper into Oracle software environments. What will delegates learn from the session? Delegates who participate in this session will learn: How to access and run Remote Diagnostic Agent, Enterprise Manager Fusion Middleware Control, Dynamic Monitoring Service, and Oracle Diagnostic Framework. How to exploit the strengths of each tool. How to pass the outputs to My Oracle Support. How to restrict exposure of sensitive information. OUG Ireland BI & EPM and Technology Joint SIG Meeting 20 November 2012 BI&EPM SIG event in Ireland (09:00-17:00) and OUG London EPM & Hyperion Conference 2012 Tuesday 23rd to Wednesday 24th Oct 2012 Using EPM-Specific Troubleshooting Tools EPM developers have created a number of EPM-specific tools to collect logs and configuration files, centralize configuration information, and validate a configured installation (Ziplogs, EPM Registry Editor, [Deployment Report, Registry Cleanup Utility, Reset Configuration Tool, EPMSYS Hostname Check] and Validate [EPM System Diagnostic]). Learn how to use these tools on your own or to expedite Service Request resolution. Who will benefit from attending the session? Anyone who monitors Oracle EPM environments or raises service requests will learn valuable lessons that could speed resolution of those requests. Anyone from novices to experts will benefit from this review of custom troubleshooting EPM tools. What will delegates learn from the session? Learn where to locate and start EPM troubleshooting tools created by EPM developers Learn how to collect and upload outputs of EPM troubleshooting tools. Adapt to history of changes in these tools across time and version. Learn how to make critical changes in configurations. Grzegorz Reizer OUG London EPM & Hyperion Conference 2012 Tuesday 23rd to Wednesday 24th Oct 2012 EPM 11.1.2.2: Detailed overview of new features and improvements in Financial Management products. This presentation is a detailed overview of new features and improvements introduced in Enterprise Performance Management 11.1.2.2 for Financial Management products (Hyperion Financial Managment, Hyperion Planning, Financial Close Management). The presentation will cover a number of new product features from recently introduced configurable dimensionality in HFM to new functionality enhancements in Planning. We'll close the session with an overview of upgrade options from earlier product releases.

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• Oracle's PeopleSoft Customer Advisory Boards Convene to Discuss Roadmap at Pleasanton Campus

  - by john.webb(at)oracle.com

  Last week we hosted all of the PeopleSoft CABs (Customer Advisory Boards) at our Pleasanton Development Center to review our detailed designs for future Feature Packs, PeopleSoft 9.2, and beyond. Over 150 customers from 79 companies attended representing a variety of industries, geographies, and company sizes. The PeopleSoft team relies heavily on this group to provide key input on our roadmap for applications as well as technology direction. A good product strategy is one part well thought out idea with many handfuls of customer validation, and very often our best ideas originate from these customer discussions. While the individual CABs have frequent interactions with our teams, it's always great to have all of them in one place and in person. Our attendance was up from last year which I attribute to two things: (1) More interest as a result of PeopleSoft 9.1 upgrade; (2) An improving economy allowing for more travel. Maybe we should index the second item meeting-to-meeting and use it as a market indicator - we'll see! We kicked off the day one session with an overview of the PeopleSoft Roadmap and I outlined our strategy around Feature Packs and PeopleSoft 9.2. Given the high adoption rate of PeopleSoft 9.1 (over 4x that of 9.0 given the same time lapse since the release date), there was a lot of interest around the 9.1 Feature Packs as a vehicle for continuous value. We provided examples of our 3 central design themes: Simplicity, Productivity, and lower TCO, including those already delivered via Feature Packs in 2010. A great example of this is the Company Directory feature in PeopleSoft HCM. The configuration capabilities and the new actionable links our CAB advised us on last Spring were made available to all customers late last year. We reviewed many more future Navigation changes that will fundamentally change the way users interact with PeopleSoft. Our old friend, the menu tree, is being relegated from center stage to a bit part, with new concepts like Activity Guides, Train Stops, Related Actions, Work Centers, Collaborative Workspaces, and Secure Enterprise Search bringing users what they need in a contextual, role based manner with fewer clicks. Paco Aubrejuan, our PeopleSoft GM, and Steve Miranda, the SVP for Fusion Applications, then discussed our plans around Oracle's Application Investment Strategy.  This included our continued investment in developing both PeopleSoft and Fusion as well as the co-existence strategy with new Fusion Apps integrating to PeopleSoft Apps. Should you want to view this presentation, a recording is available. Jeff Robbins, our lead PeopleTools Strategist, provided the roadmap for PeopleTools and discussed our continuing plan to deliver annual releases to further evolve the user experience. Numerous examples were highlighted with the Navigation techniques I mentioned previously. Jeff also provided a lot of food for thought around Lifecycle Management topics and how to remain current on releases with a  lower cost of ownership. Dennis Mesler, from Boise, was the guest speaker in this slot, who spoke about the new PeopleSoft Test Framework (PTF). Regression Testing is a key cost component when product updates are applied. This new tool (which is free to all PeopleSoft customers as part of PeopleTools 8.51) provides a meta data driven approach to recording and executing test scripts. Coupled with what our Usage Monitor enables, PTF provides our customers a powerful tool to lower costs and manage product updates more efficiently and at the time of their choosing. Beyond the general session, we broke out into the individual CABs: HCM, Financials, ESA/ALM, SRM, SCM, CRM, and PeopleTools/ Technology. A day and half of very engaging discussions around our plans took place for each product pillar. More about that to follow in future posts.      We capped the first day with a reception sponsored by our partners: InfoSys, SmartERP (represented by Doris Wong), and Grey Sparling  Solutions (represented by Chris Heller and Larry Grey). Great to see these old friends actively engaged in the very busy PeopleSoft ecosystem!   Jeff Robbins previews the roadmap for PeopleTools with the PeopleSoft CAB  

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• Creating a branch for every Sprint

  - by Martin Hinshelwood

  There are a lot of developers using version control these days, but a feature of version control called branching is very poorly understood and remains unused by most developers in favour of Labels. Most developers think that branching is hard and complicated. Its not! What is hard and complicated is a bad branching strategy. Just like a bad software architecture a bad branch architecture, or one that is not adhered to can prove fatal to a project. We I was at Aggreko we had a fairly successful Feature branching strategy (although the developers hated it) that meant that we could have multiple feature teams working at the same time without impacting each other. Now, this had to be carefully orchestrated as it was a Business Intelligence team and many of the BI artefacts do not lend themselves to merging. Today at SSW I am working on a Scrum team delivering a product that will be used by many hundreds of developers. SSW SQL Deploy takes much of the pain out of upgrading production databases when you are not using the Database projects in Visual Studio. With Scrum each Scrum Team works for a fixed period of time on a single sprint. You can have one or more Scrum Teams involved in delivering a product, but all the work must be merged and tested, ready to be shown to the Product Owner at the the Sprint Review meeting at the end of the current Sprint. So, what does this mean for a branching strategy? We have been using a “Main” (sometimes called “Trunk”) line and doing a branch for each sprint. It’s like Feature Branching, but with only ONE feature in operation at any one time, so no conflicts Figure: DEV folder containing the Development branches.   I know that some folks advocate applying a Label at the start of each Sprint and then rolling back if you need to, but I have always preferred the security of a branch. Like: being able to create a release from Main that has Sprint3 code even while Sprint4 is being worked on. being sure I can always create a stable build on request. Being able to guarantee a version (labels are not auditable) Be able to abandon the sprint without having to delete the code (rare I know, but would be a mess if it happened) Being able to see the flow of change sets through to a safe release It helps you find invalid dependencies when merging to Main as there may be some file that is in everyone’s Sprint branch, but never got checked in. (We had this at the merge of Sprint2) If you are always operating in this way as a standard it makes it easier to then add more scrum teams in the future. Muscle memory of this way of working. Don’t Like: Additional DB space for the branches Baseless merging between sprint branches when changes are directly ported Note: I do not think we will ever attempt this! Maybe a bit tougher to see the history between sprint branches since the changes go up through Main and down to another sprint branch Note: What you would have to do is see which Sprint the changes were made in and then check the history he same file in that Sprint. A little bit of added complexity that you would have to do anyway with multiple teams. Over time, you can end up with a lot of old unused sprint branches. Perhaps destroy with /keephistory can help in this case. Note: We ALWAYS delete the Sprint branch after it has been merged into Main. That is the theory anyway, and as you can see from the images Sprint2 has already been deleted. Why take the chance of having a problem rolling back or wanting to keep some of the code, when you can just abandon a branch and start a new one? It just seems easier and less painful to use a branch to me! What do you think?   Technorati Tags: TFS,TFS2010,Software Development,ALM,Branching

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• Customizing UPK outputs (Part 1)

  - by [email protected]

  If you are familiar with Oracle's User Productivity Kit, you are aware that UPK is a great product for rapidly developing application training. Did you know that you can also customize the UPK outputs to incorporate your company's logo, colors, and preferred styles? There are several areas that support customization: Logo - Within the developer, you can change the logo for all outputs at one time. Player - The player output uses a style sheet that can be updated to change colors, graphics and other visual branding. Documentation - The print documentation uses a Word-based template that can be modified to match your corporate standards. I'll discuss the first one today, and we'll cover the others in subsequent blogs. Before you begin: If you are working in a multi-user environment, ensure that you have "Modify" permissions for the Styles directory under the Publishing folder. Make a copy of the current styles. This recommendation is for backup purposes. If something goes wrong, you will have a way to recover. Consider creating your own category by creating a new folder under the Styles directory, and then copying the styles into your new folder. When you upgrade to future versions, the system will overwrite the standard styles with any new feature additions and updates that have been made. With your own category, all of your customizations will remain intact. To update the logos in all outputs: From the Tools Menu, choose Customize Logo. Select the category if necessary. Browse to select your logo. You can use any size logo, in any graphic format (*.bmp, *.gif, *.jpeg, *.jpg, *.png, or *.tif). The system will make a copy of your logo and add it to each of the publishing styles. Choose OK, and the update process begins. It may take a few minutes. Helpful hints: The logo you select is used "as is" - no resizing or cropping occurs during this process. The Customize Logo process automates replacing all the logo graphics for online deployment (small_logo.gif and large_logo.gif) and the headers in the documentation outputs. You can manually replace these graphics on an individual style basis if you prefer. The recommended logo size is 230 pixels wide x 44 pixels high. Prior to updating the logos, the system will display the size of the selected logo. If you use a logo that is much larger than the recommended size, the heading area will resize to fit the new logo, but that will impact the space available for your training material. If you are using a multi-user environment, the system will check out the publishing styles to you for the logo updates. After you review the styles, remember to check them in so the rest of your team can access the new changes. I'd be interested in hearing (or seeing) how you brand your UPK. Feel free to share in the comments! --Maria Cozzolino, Manager of Requirements & UI for UPK Product Development PS. For those of you who want to customize the player and documentation NOW, check out the detailed instructions in the Publishing Content chapter of the Content Development Guide.

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• Part 9: EBS Customizations, how to track

  - by volker.eckardt(at)oracle.com

  In the previous blogs we were concentrating on the preparation tasks. We have defined standards, we know about the tools and techniques we will start with. Additionally, we have defined the modification strategy, and how to handle such topics best. Now we are ready to take the requirements! Such requirements coming over in spreadsheets, word files (like GAP documents), or in any other format. As we have to assign some attributes, we start numbering all that and assign a short name to each of these requirements (=CEMLI reference). We may also have already a Functional person assigned, and we might involve someone from the tech team to estimate, and we like to assign a status such as 'planned', 'estimated' etc. All these data are usually kept in spreadsheets, but I would put them into a database (yes, I am from Oracle :). If you don't have any good looking and centralized application already, please give a try with Oracle APEX. It should be up and running in a day and the imported sheets are than manageable concurrently!  For one of my clients I have created this CEMLI-DB; in between enriched with a lot of additional functionality, but initially it was just a simple centralized CEMLI tracking application. Why I am pointing out again the centralized method to manage such data? Well, your data quality will dramatically increase, if you let your project members see (also review and update) "your" data.  APEX allows you to filter, sort, print, and also export. And if you can spend some time to define proper value lists, everyone will gain from. APEX allows you to work in 'agile' mode, means you can improve your application step by step. Let's say you like to reference a document, or even upload the same, you can do that. Or, you need to classify the CEMLIs by release, just add this release field, same for business area or CEMLI type. One CEMLI record may then look like this: Prepare one or two (online) reports, to be ready to present your "workload" to the project management. Use such extracts also when you work offline (to prioritize etc.). But as soon as you are again connected, feed the data back into the central application. Note: I have combined this application with an additional issue tracker.  Here the most important element is the CEMLI reference, which acts as link to any other application (if you are not using APEX also as issue tracker :).  Please spend a minute to define such a reference (see blog Part 8: How to name Customizations).   Summary: Building the bridge from Gap analyse to the development has to be done in a controlled way. Usually the information is provided differently, but it is suggested to collect all requirements centrally. Oracle APEX is a great solution to enter and maintain such information in a structured, but flexible way. APEX helped me a lot to work with distributed development teams during the complete development cycle.

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• Oracle Unified Method (OUM) 6.1

  - by user714714

  ORACLE® UNIFIED METHOD RELEASE 6.1 Oracle’s Full Lifecycle Methodfor Deploying Oracle-Based Business Solutions About | Release | Access | Previous Announcements About Oracle is evolving the Oracle® Unified Method (OUM) to achieve the vision of supporting the entire Enterprise IT Lifecycle, including support for the successful implementation of every Oracle product. OUM replaces Legacy Methods, such as AIM Advantage, AIM for Business Flows, EMM Advantage, PeopleSoft's Compass, and Siebel's Results Roadmap. OUM provides an implementation approach that is rapid, broadly adaptive, and business-focused. OUM includes a comprehensive project and program management framework and materials to support Oracle's growing focus on enterprise-level IT strategy, architecture, and governance. Release OUM release 6.1 provides support for Application Implementation, Cloud Application Services Implementation, and Software Upgrade projects as well as the complete range of technology projects including Business Intelligence (BI), Enterprise Security, WebCenter, Service-Oriented Architecture (SOA), Application Integration Architecture (AIA), Business Process Management (BPM), Enterprise Integration, and Custom Software. Detailed techniques and tool guidance are provided, including a supplemental guide related to Oracle Tutor and UPK. This release features: Project Manager and Consultant views provide quick access to material relevant to each role OUM Cloud Application Services Implementation Approach Solution Delivery Guide 3.0 and Project Workplan Template OUM Microsoft Project Workplan Template and User's Guide updated to facilitate review and removal of out-of-scope Activities and Tasks MC.050 Application Setup Template available in Microsoft Excel format in addition to Microsoft Word format BT.070 Abbreviated Project Management Framework Presentation Template Envision Examples for Enterprise Organization Structures (BA.020), Enterprise Business Context Diagram (BA.045), and High-Level Use Cases (BA.060) Implement Examples for System Context Diagram (RD.005), Business Use Case Model (RA.015), Use Case Model (RA.023), MoSCoW List (RD.045), and Analysis Specification (AN.100) Home Page drop-down menu allows access to the method by Role, Supplemental Guidance, Method Repository, or View For a comprehensive list of features and enhancements, refer to the "What's New" page of the Method Pack. Upcoming releases will provide expanded support for Oracle's Enterprise Application suites including product-suite specific materials and guidance for tailoring OUM to support various engagement types. Access Oracle Customers Oracle customers may obtain copies of the method for their internal use – including guidelines, templates, and tailored work breakdown structure – by contracting with Oracle for a consulting engagement of two weeks or longer and meeting some additional minimum criteria. Customers, who have a signed consulting contract with Oracle and meet the engagement qualification criteria, are permitted to download the current release of OUM for their perpetual use. They may also obtain subsequent releases published during a renewable, three-year access period. Training courses are also available to these customers. Contact your local Oracle Sales Representative about enrolling in the OUM Customer Program. Oracle PartnerNetwork (OPN) Diamond, Platinum, and Gold Partners OPN Diamond, Platinum, and Gold Partners are able to access the OUM method pack, training courses, and collateral from the OPN Portal at no additional cost: Go to the OPN Portal at partner.oracle.com. Select "Sign In / Register for Account". Sign In. From the Product Resources section, select "Applications". From the Applications page, locate and select the "Oracle Unified Method" link. From the Oracle Unified Method Knowledge Zone, locate the "I want to:" section. From the I want to: section, locate and select "Implement Solutions". From the Implement Solution page, locate the "Best Practices" section. Locate and select the "Download Oracle Unified Method (OUM)" link. Previous Announcements Oracle Unified Method (OUM) Release 6.1 Oracle Unified Method (OUM) Release 6.0 Oracle Unified Method (OUM) Release 5.6 Oracle Unified Method (OUM) Release 5.5 Oracle Unified Method (OUM) Release 5.4 Oracle EMM Advantage Retired Retirement of Oracle EMM Advantage Planned for December 01, 2011

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• PENGUIN IS GETTING READY FOR ORACLE OPENWORLD 2012

  - by Zeynep Koch

  Are you looking for reasons to attend Oracle Openworld, how about below Oracle Linux sessions and hands-on-labs.  1. General Session: Oracle Linux Strategy and Roadmap  In this session, Oracle executives will discuss Linux strategy; the roadmap; contributions to the Linux mainline kernel; and what's in store for upcoming releases of Oracle Linux and the Unbreakable Enterprise Kernel. Don’t miss this session. 2. New Features in Oracle Linux- A Technical Deep Dive Collaborating with the Linux community, Oracle engineers contribute to advancing Linux for mission-critical deployments. In this technical session, attendees will learn about the recent developments in Oracle Linux and the Unbreakable Enterprise Kernel 3. Why Switch to Oracle Linux?  Oracle is the only company that provides a complete Linux solution from applications to disk, fully optimized for Oracle hardware and software, with one-stop support. In this session you will hear from two customers that have successfully implemented Oracle Linux and saved 50 to 90 percent on Linux support costs as well as the reasons to switch to Oracle Linux. 4. Debugging and Configuration Best Practices for Oracle Linux This is one of our best attended sessions and most informative. In this best practices session, learn how to save time and money while preventing headaches and hassles. Discover expert secrets to get your Linux systems up and running (and keep them running), avoid common pitfalls, prevent problems, and circumvent known issues. 5. Top Technical Tips for Automatic and Secure Oracle Linux Deployments In this session, attendees will learn about how to easily deploy and install Oracle Linux systems using various technologies like Kickstart, Oracle Enterprise Manager OpsCenter, and Oracle VM Templates for applications on Linux. Additionally, the session will share useful Linux security tips and introduce utilities to help with hardening and securely operating an Oracle Linux system. We also have a great session in Oracle Develop track: 6. DTrace for Oracle Linux Initially announced at last year's Oracle Openworld, DTrace for Oracle Linux is now available for the Unbreakable Enterprise Kernel R.2. In this session held by one of the engineers working on the DTrace for Linux port, you will learn how you can use this powerful and flexible framework in your development environment. If you prefer to really have practical experience, don’t miss our two Hands-on-Labs where we will cover: HOL-1 : Oracle Linux Package Management: Configuring and Enabling Services In this session you will be Installing and configuring Oracle VM VirtualBox, importing the Oracle Linux virtual appliance. You will then use the package management on Oracle Linux using RPM and yum. You will also be able to review Ksplice, zero downtime kernel updates that enable you to apply security updates, patches and critical bug fixes without rebooting. HOL-2: Oracle Linux Storage Management with LVM and Device Mapper In this session you will learn about storage management with LVM2, the Linux Logical Volume Manager, Btrfs, preparing block devices, creating physical and logical volumes, creating file systems on top of logical volumes, and resizing file systems dynamically. You will also practice setting up software RAID devices, configuring encrypted block devices. You will also see Oracle Linux and Kpslice in the three demopods we will feature at Exhibition demogrounds. One in MySQL Connect and two in Oracle Openworld. What more do you need to come to San Francisco? Oh, I forgot to mention we also have great weather in fall.. Check out the Content Catalog and register to attend Oracle Linux sessions.

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• Logging connection strings

  If you some of the dynamic features of SSIS such as package configurations or property expressions then sometimes trying to work out were your connections are pointing can be a bit confusing. You will work out in the end but it can be useful to explicitly log this information so that when things go wrong you can just review the logs. You may wish to develop this idea further and encapsulate such logging into a custom task, but for now lets keep it simple and use the Script Task. The Script Task code below will raise an Information event showing the name and connection string for a connection. Imports System Imports Microsoft.SqlServer.Dts.Runtime Public Class ScriptMain Public Sub Main() Dim fireAgain As Boolean ' Get the connection string, we need to know the name of the connection Dim connectionName As String = "My OLE-DB Connection" Dim connectionString As String = Dts.Connections(connectionName).ConnectionString ' Format the message and log it via an information event Dim message As String = String.Format("Connection ""{0}"" has a connection string of ""{1}"".", _ connectionName, connectionString) Dts.Events.FireInformation(0, "Information", message, Nothing, 0, fireAgain) Dts.TaskResult = Dts.Results.Success End Sub End Class Building on that example it is probably more flexible to log all connections in a package as shown in the next example. Imports System Imports Microsoft.SqlServer.Dts.Runtime Public Class ScriptMain Public Sub Main() Dim fireAgain As Boolean ' Loop through all connections in the package For Each connection As ConnectionManager In Dts.Connections ' Get the connection string and log it via an information event Dim message As String = String.Format("Connection ""{0}"" has a connection string of ""{1}"".", _ connection.Name, connection.ConnectionString) Dts.Events.FireInformation(0, "Information", message, Nothing, 0, fireAgain) Next Dts.TaskResult = Dts.Results.Success End Sub End Class By using the Information event it makes it readily available in the designer, for example the Visual Studio Output window (Ctrl+Alt+O) or the package designer Execution Results tab, and also allows you to readily control the logging by choosing which events to log in the normal way. Now before somebody starts commenting that this is a security risk, I would like to highlight good practice for building connection managers. Firstly the Password property, or any other similar sensitive property is always defined as write-only, and secondly the connection string property only uses the public properties to assemble the connection string value when requested. In other words the connection string will never contain the password. I have seen a couple of cases where this is not true, but that was just bad development by third-parties, you won’t find anything like that in the box from Microsoft.   Whilst writing this code it made me wish that there was a custom log entry that you could just turn on that did this for you, but alas connection managers do not even seem to support custom events. It did however remind me of a very useful event that is often overlooked and fits rather well alongside connection string logging, the Execute SQL Task’s custom ExecuteSQLExecutingQuery event. To quote the help reference Custom Messages for Logging - Provides information about the execution phases of the SQL statement. Log entries are written when the task acquires connection to the database, when the task starts to prepare the SQL statement, and after the execution of the SQL statement is completed. The log entry for the prepare phase includes the SQL statement that the task uses. It is the last part that is so useful, how often have you used an expression to derive a SQL statement and you want to log that to make sure the correct SQL is being returned? You need to turn it one, by default no custom log events are captured, but I’ll refer you to a walkthrough on setting up the logging for ExecuteSQLExecutingQuery by Jamie.

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• UPK Hands-on Labs at OHUG

  - by Karen Rihs

  Going to OHUG, June 18-22? Be sure to attend one or more UPK hands-on labs! Choose from Basic, Advanced, What's New, and Prebuilt Content!   Oracle User Productivity Kit 11.1 Workshop – Basic Stephen Armbruster, Oracle Corporation June 19, 2012, 11:00 a.m. – 12:00 p.m. June 20, 2012, 4:30 – 5:30 p.m. The User Productivity Kit (UPK) is a comprehensive, cost-effective, customizable solution that helps your organization quickly create the critical documentation, training, and support materials needed to drive project team and user productivity throughout the lifecycle of your software. The User Productivity Kit provides system process documentation, user acceptance test scripts, comprehensive instructor-led training materials, web-based training materials, role-based performance support, and complete documentation. Also provided is the UPK Developer, which serves as a single-source development and customization tool to enable rapid content creation and customization. The User Productivity Kit delivers: Business process documentation for fit-gap analysis - providing time and cost savings that jump-start your implementation or upgrade User Acceptance test scripts to help test applications prior to go-live State-of-the-art instructional design tools to rapidly build and tailor documentation, instructor-led training materials, and web-based training to fit organizational needs Live-application performance support with transactional and procedural information to maximize user efficiency. By registering for this hands-on UPK workshop, participants will use UPK to build an application job aid and simulation that can be used as performance support for the application. But hurry, space is limited! Oracle User Productivity Kit 11.1 Workshop – Advanced Stephen Armbruster, Oracle Corporation June 20, 2012, 1:30 – 2:30 p.m. This special workshop is for those already familiar with UPK and will cover advanced concepts. In this workshop, you will gain an in-depth knowledge of working with the UPK Developer. Following this workshop, you will be able to: Create publishing categories Add a logo to a publishing project Publish using the newly created category Configure your own library view Manage topic history in a multi-user environment Oracle User Productivity Kit 11.1 Workshop – What’s NEW! Stephen Armbruster, Oracle Corporation June 19, 2012, 1:30 – 2:30 p.m. June 21, 2012, 1:00 – 2:00 p.m. This special workshop is for those already familiar with UPK and will focus on the new features included in the latest version 11.1. In this workshop, you will review most of the new features included in the UPK Developer. Oracle User Productivity Kit 11.1 Workshop – Prebuilt Content Stephen Armbruster, Oracle Corporation June 19, 2012, 4:30 – 5:30 p.m. June 21, 2012, 2:15 – 3:15 p.m. This special workshop is for those already familiar with UPK and will focus on the latest version 11.1. At the end of this workshop, you will be able to demonstrate how to: Import prebuilt content Modify content frames Add a decision frame Translate a topic into Spanish Stephen Armbruster is a principal sales consultant, specializing in HCM and UPK applications for Oracle over the past twelve years. In addition to his current role, he serves as an ambassador for the Fusion User Experience (UX) team and is tasked with evangelizing the UX for end users across all Oracle brands (Fusion, PSFT, JDE, and EBS).  He is also a trusted advisor to Oracle’s Product Management teams related to Learning Management Systems (LMS). Prior to joining Oracle, he was an instructor as well as an instructional technologist working in the medical diagnostics, high tech, and information management industries. As an expert in both LMS and UPK, he regularly speaks at Oracle conferences including Oracle OpenWorld and OHUG on topics that span using Oracle solutions to accomplish employee training, certification, and user adoption. His presentations are both entertaining and engaging.

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• Welcome 2011

  - by PSteele

  About this time last year, I wrote a blog post about how January of 2010 was almost over and I hadn’t done a single blog post.  Ugh…  History repeats itself. 2010 in Review If I look back at 2010, it was a great year in terms of technology and development: Visited Redmond to attend the MVP Summit in February.  Had a great time with the MS product teams and got to connect with some really smart people. Continued my work on Visual Studio Magazine’s “C# Corner” column.  About mid-year, the column changed from an every-other-month print column to an every-other-month print column along with bi-monthly web-only articles.  Needless to say, this kept me even busier and away from my blog. Participated in another GiveCamp!  Thanks to the wonderful leadership of Michael Eaton and all of his minions, GiveCamp 2010 was another great success.  Planning for GiveCamp 2011 will be starting soon… I switched to DVCS full time.  After years of being a loyal SVN user, I got bit by the DVCS bug.  I played around with both Mercurial and Git and finally settled on Mercurial.  It’s seamless integration with Windows Explorer along with it’s wealth of plugins made me fall in love.  I can’t imagine going back and using a centralized version control system. Continued to work with the awesome group of talent at SRT Solutions.  Very proud that SRT won it’s third consecutive FastTrack award! Jumped off the BlackBerry train and enjoying the smooth ride of Android.  It was time to replace the old BlackBerry Storm so I did some research and settled on the Motorola DroidX.  I couldn’t be happier.  Android is a slick OS and the DroidX is a sweet piece of hardware.  Been dabbling in some Android development with both Eclipse and IntelliJ IDEA (I like IntelliJ IDEA a lot better!).   2011 Plans On January 1st I was pleasantly surprised to get an email from the Microsoft MVP program letting me know that I had received the MVP award again for my community work in 2010.  I’m honored and humbled to be recognized by Microsoft as well as my peers! I’ll continue to do some Android development.  I’m currently working on a simple app to get me feet wet.  It may even makes it’s way into the Android Market. I’ve got a project that could really benefit from WPF so I’ll be diving into WPF this year.  I’ve played around with WPF a bit in the past – simple demos and learning exercises – but this will give me a chance to build an entire application in WPF.  I’m looking forward to the increased freedom that a WPF UI should give me. I plan on blogging a lot more in 2011! Technorati Tags: Android,MVP,Mercurial,WPF,SRT,GiveCamp

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• ArchBeat Link-o-Rama Top 10 for October 28 - November 3, 2012

  - by Bob Rhubart

  The Top 10 most popular items shared on the OTN ArchBeat Facebook Page for the week of Oct 28 - Nov 3, 2012. Eventually, 90% of tech budgets will be outside IT departments | ZDNet Another interesting post from ZDNet blogger Joe McKendrick about changing roles in IT. ADF Mobile - Login Functionality | Andrejus Baranovskis "The new ADF Mobile approach with native deployment is cool when you want to access phone functionality (camera, email, sms and etc.), also when you want to build mobile applications with advanced UI," reports Oracle ACE Director Andrejus Baranovskis. Mobile Development Platform Strategy Chart: ADF Mobile, WebCenter Sites, Portal, Content and Social "Unlike desktop web focused efforts, the world of mobile has undergone change at a feverish pace," says social enterprise expert John Brunswick. His extensive post charts various resources that will help you keep up. ADF Essentials - The Bare Necessities | Floyd Teter The experiment is over… And now Oracle ACE Director Floyd Teter shares his impressions after spending some time with Oracle ADF Essentials, the free version of Oracle ADF. A review of Oracle SOA Suite 11g Administrator’s Handbook | RedStack "More so than any other single piece of content that I have seen on the topic, it provides the information that a SOA administrator needs to know in order to successfully configure, manage, monitor, troubleshoot and backup an Oracle SOA environment." So says Oracle Fusion Middleware A-Team solution architect Mark Nelson of Oracle SOA Suite 11g Administrator’s Handbook, by Ahmed Aboulnaga and Arun Pareek. Expanding the Oracle Enterprise Repository with functional documentation Capgemini middleware specialist Marc Kuijpers shares information on how Oracle Enterprise Repository can be configured "to contain functional assets, i.e. functional designs, use cases and a logical data model" to aid in SOA governance efforts. Podcast: Are You Future Proof? - Part 2 In Part 2, practicing architects and Oracle ACE Directors Ron Batra (AT&T), Basheer Khan (Innowave Technology), and Ronald van Luttikhuizen discuss re-tooling one’s skill set to reflect changes in enterprise IT, including the knowledge to steer stakeholders around the hype to what’s truly valuable. Easy way to access JPA with REST (JSON / XML) | Edwin Biemond Oracle ACE Edwin Biemond shows you "what is possible with JPA-RS, how easy it is and howto setup your own EclipseLink REST service." Clustering ODI11g for High-Availability Part 1: Introduction and Architecture | Richard Yeardley "JEE agents can be deployed alongside, or instead of, standalone agents," says Rittman Meade's Richard Yeardley. "But there is one key advantage in using JEE agents and WebLogic: when you deploy JEE agents as part of a WebLogic cluster they can be configured together to form a high availability cluster." Learn more in Yeardley's extensive post. 2012 IOUG Virtualization SIG – Online Symposium on Nov 7 and Nov 8 | Kai Yu Oracle ACE Director Kai Yu shares information on this week's IOUG Virtualization SIG online event. Does that make it a virtual virtualization event? Thought for the Day "If McDonalds were run like a software company, one out of every hundred Big Macs would give you food poisoning — and the response would be, 'We’re sorry, here’s a coupon for two more.'" — Mark Minasi Source: SoftwareQuotes.com

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• Today's Links (6/30/2011)

  - by Bob Rhubart

  James Gosling Says He Doesn't Care About Java But here's the rest of the story: "What I really care about is the Java Virtual Machine as a concept," says Gosling, "because that is the thing that ties it all together; it's the thing that makes Java the language possible; it's the thing that makes things work on all kinds of different platforms; and it makes all kinds of languages able to coexist." Virtual Developer Day: SOA Accelerate Your Development with Oracle SOA Suite. Learn how in this FREE on-line workshop with Hands-on labs July 12th 9 am to 1:30 PM PST" July 12th 9 am to 1:30 PM PST Podcast: Toronto Architect Day Panel Discussion Part 3 (of 4) is now available, in which the panel (including Oracle ACE Director Cary Millsap and InfoQ editor and co-founder Floyd Marinescu) discusses public vs private cloud as the best strategy for small businesses and start-ups. WebLogic Weekly for June 27th, 2011 | James Bayer Bayer shares the latest resources for those with WebLogic on the brain. Griffiths Waite at Oracle Open World | Mark Simpson Oracle ACE Director Mark Simpson share information on the presentations he's scheduled to give at Oracle OpenWorld San Francisco 2011. Kscope Solid Service Bus Implementations Peter Paul van de Beek's Kscope11 presentation "is aimed at supporting architects and especially developers to choose the right integration infrastructure for a job." Migration To Java EE 6 With Spring 3 - ...Could Become "Interesting" | Adam Bien "Put simply, big data implies datasets so large they can't normally be processed using a standard transactional database," says David Dorf. "The term 'noSQL' is often used in this context as well." Book Review: "Designing With the Mind In Mind" | Abhinav Agarwal According to Abhinav Agarwal, Jeff Johnson's new book is about "the theory of how the mind perceives information, of how humans understand what they read, and how our eyes are attuned to paying attention to not just what's happening in front of us but also at the periphery of our vision." BPM 11g Advanced Workshop | Martien van den Akker Martien van den Akker shares his thoughts on both the workshop he recently attended and on the Oracle BPM 11g product. Fusion Applications - What You Need To Know: Product Families | Floyd Teter "Fusion Applications are organized into seven groups of related products called Product Families," observes Oracle ACE Director Floyd Teter. "While the product features are organized according to the Business Process Model and can cross the boundaries of product families, the product family groupings are an easy way to wrap your mind around Fusion Apps." Grid Control: Refreshing Weblogic Domains | Dave Best Dave Best shares tips for avoiding problems when using grid control to centrally manage/monitor your environment. Webcast: Oracle to Announce Datanomic Integration Plans The combination of Datanomic technology and the previous acquisition of Silver Creek Systems will deliver a complete, integrated and best-of-breed solution for Data Quality. Learn about Oracle’s strategy and product plans and how the new products acquired from Datanomic will impact your organization. July 19, 2011, 8:00am PT / 11:00am ET. Speakers include Michael Weingartner (Vice President, Product Development, Oracle), Martin Boyd (Senior Director, Product Strategy, Oracle), and Dain Hansen (Director, Product Marketing, Fusion Middleware, Oracle).

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• SQL SERVER – Select the Most Optimal Backup Methods for Server

  - by pinaldave

  Backup and Restore are very interesting concepts and one should be very much with the concept if you are dealing with production database. One never knows when a natural disaster or user error will surface and the first thing everybody wants is to get back on point in time when things were all fine. Well, in this article I have attempted to answer a few of the common questions related to Backup methodology. How to Select a SQL Server Backup Type In order to select a proper SQL Server backup type, a SQL Server administrator needs to understand the difference between the major backup types clearly. Since a picture is worth a thousand words, let me offer it to you below. Select a Recovery Model First The very first question that you should ask yourself is: Can I afford to lose at least a little (15 min, 1 hour, 1 day) worth of data? Resist the temptation to save it all as it comes with the overhead – majority of businesses outside finances can actually afford to lose a bit of data. If your answer is YES, I can afford to lose some data – select a SIMPLE (default) recovery model in the properties of your database, otherwise you need to select a FULL recovery model. The additional advantage of the Full recovery model is that it allows you to restore the data to a specific point in time vs to only last backup time in the Simple recovery model, but it exceeds the scope of this article Backups in SIMPLE Recovery Model In SIMPLE recovery model you can select to do just Full backups or Full + Differential. Full Backup This is the simplest type of backup that contains all information needed to restore the database and should be your first choice. It is often sufficient for small databases, but note that it makes a big impact on the performance of your database Full + Differential Backup After Full, Differential backup picks up all of the changes since the last Full backup. This means if you made Full, Diff, Diff backup – the last Diff backup contains all of the changes and you don’t need the previous Differential backup. Differential backup is obviously smaller and carries less performance overhead Backups in FULL Recovery Model In FULL recovery model you can select Full + Transaction Log or Full + Differential + Transaction Log backup. You have to create Transaction Log backup, because at that time the log is being truncated. Otherwise your Transaction Log will grow uncontrollably. Full + Transaction Log Backup You would always need to perform a Full backup first. Then a series of Transaction log backup. Note that (in contrast to Differential) you need ALL transactions to log since the last Full of Diff backup to properly restore. Transaction log backups have the smallest performance overhead and can be performed often. Full + Differential + Transaction Log Backup If you want to ease the performance overhead on your server, you can replace some of the Full backup in the previous scenario with Differential. You restore scenario would start from Full, then the Last Differential, then all of the remaining transactions log backups Typical backup Scenarios You may say “Well, it is all nice – give me the examples now”. As you may already know, my favorite SQL backup software is SQLBackupAndFTP. If you go to Advanced Backup Schedule form in this program and click “Load a typical backup plan…” link, it will give you these scenarios that I think are quite common – see the image below. The Simplest Way to Schedule SQL Backups I hate to repeat myself, but backup scheduling in SQL agent leaves a lot to be desired. I do not know the simple way to schedule your SQL server backups than in SQLBackupAndFTP – see the image below. The whole backup scheduling with compression, encryption and upload to a Network Folder / HDD / NAS Drive / FTP / Dropbox / Google Drive / Amazon S3 takes just a few minutes – see my previous post for the review. Final Words This post offered an explanation for major backup types only. For more complicated scenarios or to research other options as usually go to MSDN. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Backup and Restore, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• Upgrades in 5 Easy Pieces

  - by Anne R.

  Even though there are a few select tasks that I have to do once or twice a year, I can’t remember how to do them! Or where to find the bits and pieces to complete the task. So I love it when someone consolidates everything under one spot. That’s what the CRM On Demand team has done with the upgrade information. Specifically, they have: Provided a “one-stop” area for managing upgrades at your company. Broken down the upgrade process into 5 (yes, 5) steps. Explained when and how to perform each step with dates specific to your pod. Included details about each step, visible by expanding the step. Translated the steps into 11 languages. Added a list of release-specific resources with links from the page. Now, just head for the Training and Support portal, click the Release Info tab, and walk through the “5 Essential Steps to a Successful Upgrade.” Before you continue, though, select your language from the drop-down list on the Release Info page. CRM On Demand now has the upgrade steps translated into 11 languages. On the Step page, you can expand each section in sequence and follow the more detailed instructions that appear. This will ensure that you’ve covered all your bases for each upgrade. Here’s a shortened version of the information that you’ll find: 1. Verify your Primary Contact Information. Have you checked your primary contact information to make sure you’re being notified of all upgrade information? Or do you want more users to receive upgrade announcements? This section provides you with the navigation path to do that in CRM On Demand. 2. Review your Key Upgrade Dates. If you expand this step, a nice table appears with your critical dates for the various milestones. IMPORTANT: When your CRM On Demand pod has been officially added to the upgrade schedule, closer to the release date itself, this table will display your specific timetable. 3. Migrate your Customizations from the Staging Environment before the Snapshot Date. Oracle refreshes the Staging data with a copy of your Production data made on the Production Snapshot Date. So this section lists considerations relevant to this step. It also reminds you of the 2-week period when you should not be making any changes in your Staging environment.   4. Conduct your Upgrade Validation on the Staging Environment. When the Customer Validation Testing period begins, you need to log in to your Staging Environment to validate that your key business processes and customizations continue to behave as expected. If your company utilizes Web Services, Web Links, Web Applets or Workflow, focus on testing these first. You generally have about two weeks for testing. If you run into problems during this time, follow the instructions shown in this section for logging a service request. It describes exactly how to fill out the fields in the SR for the fastest resolution. 5. Conduct "White Glove" Testing in your Upgraded Production Environment. Before users start using the upgrade, you should access a few tabs and reports. Doing this actually warms up the cache so that frequently used pages and reports will come up at normal speed on Monday morning, when users log in to the upgraded system. Resources listed under this step help you in further preparing for the upgrade. Now there’s also a new Documentation section on the right with links to these release-specific resources.   Very nice, I commented, when discussing these improvements with the “responsible party.” She confirmed that, yes, they tried to consolidate the upgrade information, translate it for better communication, simplify it into 5 easy pieces, and drive admins responsible for handling upgrades to this one site instead of sending out elaborate emails. Yes, I just love it when someone practically reaches out and holds my hand through a process. Next best thing to a wizard!

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• Visual Studio 2010 Best Practices

  - by Etienne Tremblay

  I’d like to thank Packt for providing me with a review version of Visual Studio 2010 Best Practices eBook. In fairness I also know the author Peter having seen him speak at DevTeach on many occasions.  I started by looking at the table of content to see what this book was about, knowing that “best practices” is a real misnomer I wanted to see what they were.  I really like the fact that he starts the book by really saying they are not really best practices but actually recommend practices.  As a Team Foundation Server user I found that chapter 2 was more for the open source crowd and I really skimmed it.  The portion on Branching was well documented, although I’m not a fan of the testing branch myself, but the rest was right on. The section on merge remote changes (bring the outside to you) paradigm is really important and was touched on. Chapter 3 has good solid practices on low level constructs like generics and exceptions. Chapter 4 dives into architectural practices like decoupling, distributed architecture and data based architecture.  DTOs and ORMs are touched on briefly as is NoSQL. Chapter 5 is about deployment and is really a great primer on all the “packaging” technologies like Visual Studio Setup and Deployment (depreciated in 2012), Click Once and WIX the major player outside of commercial solutions.  This is a nice section on how to move from VSSD to WIX this is going to be important in the coming years due to the fact that VS 2012 doesn’t support VSSD. In chapter 6 we dive into automated testing practices, including test coverage, mocking, TDD, SpecDD and Continuous Testing.  Peter covers all those concepts really nicely albeit succinctly. Being a book on recommended practices I find this is really good. I really enjoyed chapter 7 that gave me a lot of great tips to enhance my Visual Studio “experience”.  Tips on organizing projects where good.  Also even though I knew about configurations I like that he put that in there so you can move all your settings to another machine, a lot of people don’t know about that. Quick find and Resharper are also briefly covered.  He touches on macros (depreciated in 2012).  Finally he touches on Continuous Integration a very important concept in today’s ALM landscape. Chapter 8 is all about Parallelization, threads, Async, division of labor, reactive extensions.  All those concepts are touched on and again generalized approaches to those modern problems are giving.       Chapter 9 goes into distributed apps, the most used and accepted practice in the industry for .NET projects the chapter tackles concepts like Scalability, Messaging and Cloud (the flavor of the month of distributed apps, although I think this will stick ;-)).  He also looks a protocols TCP/UDP and how to debug distributed apps.  He touches on logging and health monitoring. Chapter 10 tackles recommended practices for web services starting with implementing WCF services, which goes into all sort of goodness like how to host in IIS or self-host.  How to manual test WCF services, also a section on authentication and authorization.  ASP.NET Web services are also touched on in that chapter All in all a good read, nice tips and accepted practices.  I like the conciseness of the subjects and Peter touches on a lot of things in this book and uses a lot of the current technologies flavors to explain the concepts.   Cheers, ET

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• The theory of evolution applied to software

  - by Michel Grootjans

  I recently realized the many parallels you can draw between the theory of evolution and evolving software. Evolution is not the proverbial million monkeys typing on a million typewriters, where one of them comes up with the complete works of Shakespeare. We would have noticed by now, since the proverbial monkeys are now blogging on the Internet ;-) One of the main ideas of the theory of evolution is the balance between random mutations and natural selection. Random mutations happen all the time: millions of mutations over millions of years. Most of them are totally useless. Some of them are beneficial to the evolved species. Natural selection favors the beneficially mutated species. Less beneficial mutations die off. The mutated rabbit doesn't have to be faster than the fox. It just has to be faster than the other rabbits.   Theory of evolution Evolving software Random mutations happen all the time. Most of these mutations are so bad, the new species dies off, or cannot reproduce. Developers write new code all the time. New ideas come up during the act of writing software. The really bad ones don't get past the stage of idea. The bad ones don't get committed to source control. Natural selection favors the beneficial mutated species Good ideas and new code gets discussed in group during informal peer review. Less than good code gets refactored. Enhanced code makes it more readable, maintainable... A good set of traits makes the species superior to others. It becomes widespread A good design tends to make it easier to add new features, easier to understand the current implementations, easier to optimize for performance...thus superior. The best designs get carried over from project to project. They appear in blogs, articles and books about principles, patterns and practices.   Of course the act of writing software is deliberate. This can hardly be called random mutations. Though it sometimes might seem that code evolves through a will of its own ;-) Does this mean that evolving software (evolution) is better than a big design up front (creationism)? Not necessarily. It's a false idea to think that a project starts from scratch and everything evolves from there. Everyone carries his experience of what works and what doesn't. Up front design is necessary, but is best kept simple and minimal, just enough to get you started. Let the good experiences and ideas help to drive the process, whether they come from you or from others, from past experience or from the most junior developer on your team. Once again, balance is the keyword. Balance design up front with evolution on a daily basis. How do you know what balance is right? Through your own experience of what worked and what didn't (here's evolution again). Notes: The evolution of software can quickly degenerate without discipline. TDD is a discipline that leaves little to chance on that part. Write your test to describe the new behavior. Write just enough code to make it behave as specified. Refactor to evolve the code to a higher standard. The responsibility of good design rests continuously on each developers' shoulders. Promiscuous pair programming helps quickly spreading the design to the whole team.

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• Webcast Q&A: Demystifying External Authorization

  - by B Shashikumar

  Thanks to everyone who joined us on our webcast with SANS Institute on "Demystifying External Authorization". Also a special thanks to Tanya Baccam from SANS for sharing her experiences reviewing Oracle Entitlements Server. If you missed the webcast, you can catch a replay of the webcast here.  Here is a compilation of the slides that were used on today's webcast.  SANS Institute Product Review: Oracle Entitlements Server We have captured the Q&A from the webcast for those who couldn't attend. Q: Is Oracle ADF integrated with Oracle Entitlements Server (OES) ? A:  In Oracle Fusion Middleware 11g and later, Oracle ADF, Oracle WebCenter, Oracle SOA Suite and other middleware products are all built on Oracle Platform Security Services (OPSS). OPSS privodes many security functions like authentication, audit, credential stores, token validaiton, etc. OES is the authorization solution underlying OPSS. And OES 11g unifies different authorization mechanisms including Java2/ABAC/RBAC.  Q: Which portal frameworks support the use of OES policies for portal entitlement decisions? A:  Many portals including Oracle WebCenter 11g  run natively on top of OES. The authorization engine in WebCenter is OES. Besides, OES offers out of the box integration with Microsoft SharePoint. So SharePoint sites, sub sites, web parts, navigation items, document access control can all be secured with OES. Several other portals have also been secured with OES ex: IBM websphere portal Q:  How do we enforce Seperation of Duties (SoD) rules using OES (also how does that integrate with a product like OIA) ? A:  A product like OIM or OIA can be used to set up and govern SoD policies. OES enforces these policies at run time. Role mapping policies in OES can assign roles dynamically to users under certain conditions. So this makes it simple to enforce SoD policies inside an application at runtime. Q:  Our web application has objects like buttons, text fields, drop down lists etc. is there any ”autodiscovery” capability that allows me to use/see those web page objects so you can start building policies over those objects? or how does it work? A:  There ae few different options with OES. When you build an app, and make authorization calls with the app in the test environment, you can put OES in discovery mode and have OES register those authorization calls and decisions. Instead of doing  this after the fact, an application like Oracle iFlex has built-in UI controls where when the app is running, a script can intercept authorization calls and migrate those over to OES. And in Oracle ADF, a lot of resources are protected so pages, task flows and other resources be registered without OES knowing about them. Q: Does current Oracle Fusion application use OES ? The documentation does not seem to indicate it. A:  The current version of Fusion Apps is using a preview version of OES. Soon it will be repalced with OES 11g.  Q: Can OES secure mobile apps? A: Absolutely. Nowadays users are bringing their own devices such as a a smartphone or tablet to work. With the Oracle IDM platform, we can tie identity context into the access management stack. With OES we can make use of context to enforce authorization for users accessing apps from mobile devices. For example: we can take into account different elements like authentication scheme, location, device type etc and tie all that information into an authorization decision.  Q:  Does Oracle Entitlements Server (OES) have an ESAPI implementation? A:  OES is an authorization solution. ESAPI/OWASP is something we include in our platform security solution for all oracle products, not specifically in OES Q:  ESAPI has an authorization API. Can I use that API to access OES? A:  If the API supports an interface / sspi model that can be configured to invoke an external authz system through some mechanism then yes

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• Part 7: EBS Modifications and Flagged Files in R12

  - by volker.eckardt(at)oracle.com

  Let me, based on my previous blog, explain the procedure of flagged files a bit better and facilitate the same with screenshots. Flagged files is a concept within the Oracle eBusiness Suite (EBS) release 12, where you flag a standard deployment file, let’s say a Forms file, a Package or a Java class file. When you run the patch analyse, the list of flagged files will be checked and in case one of these files gets patched, the analyse report will tell you. Note: This functionality is also available in release 11, here it is implemented and known as “applcust.txt”. You can flag as many files as you want, in whatever relationship they are with your customizations. In addition to the flag itself you can add a comment. You should use this comment to point to your customization reference (here XXAR_RPT_066 or XXAP_CUST_030). Consider the following two cases: You have created your own report, based on a standard report. In this case you will flag the report file itself, and the key views used. When a patch updates one of these files, you will be informed and can initiate a proper review and testing. (ex.: first line for ARXCTA.rdf) You have created an extensive personalization and because it is business critical you like to be informed if the page definition gets updated. In this case you register the PG.xml file as flagged file. (ex.: second line below for CreateExtBankAcctPG.xml) The menu path to register flagged files is the following: (R) System Administrator > (M) Oracle Applications Manager > Site Map > Maintenance > Register Flagged Files     Your DBA should now run the Patch Analyse every time he is going to apply a new patch. (R) System Administrator > (M) Oracle Applications Manager > Patch Wizard > Task “Recommend/Analyze Patches” The screenshot above shows the impact summary. For this blog entry the number “2” titled “Flagged Files Changed“ is in our focus. When you click the “2” you will get a similar screen like the first in this blog, showing you exactly the files which will get patched if you continue and apply this patch in this environment right now. Note: It is also shown that just 20% of all patch files will get applied. This situation might be different in case your environments are on a different patch level. For sure also the customization impact might then be different. The flagging step can be done directly in the Oracle Applications Manager.  Our developers are responsible for. To transport such a flag+comment we use a FNDLOAD script. It is suggested to put the flagged files data file directly into your CEMLI patch. Herewith the flagged files registration will be executed right at the same time when the patch gets applied. Process Steps: Developer: Builds CEMLI Reviews code and identifies key standard objects referenced Determines standard object files and flags them Creates FNDLOAD file and adds the same to the CEMLI patch DBA: Executes for every new Oracle standard patch the patch analyse in a representative environment Checks and retrieves the flagged files and comments Sends flagged file list back to development team for analyse / retest Developer: Analyses / Updates / Retests effected CEMLIs Prerequisite: The patch analyse has to be executed in an environment where flagged files have been registered. (If you run the patch analyse in a vanilla or outdated environment (compared to your PROD), the analyse will not be so helpful!) When to start with Flagged files? Start right now utilizing this feature. It is an invest to improve the production stability and fulfil your SLA!   Summary Flagged Files is a very helpful EBS R12 technique when analysing patches. Implement a procedure within your development process to maintain such flags. Let the DBA run the patch analyse in an environment with a similar patch and customization level as your current production.   Related Links: EBS Patching Procedures - Chapter 2-13 - Registered Flagged Files

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• Tyrus 1.8

  - by Pavel Bucek

  Another version of Tyrus, the reference implementation of JSR 356 – Java API for WebSocket is out! Complete list of fixes and features is below, but let me describe some of the new features in more detail. All information presented here is also available in Tyrusdocumentation. What’s new? First to mention is that JSR 356 Maintenance review Ballot is over and the change proposed for 1.1 release was accepted. More details about changes in the API can be found in this article. Important part is that Tyrus 1.8 implements this API, meaning you can use Lambda expressions and some features of Nashorn without the need for any workarounds. Almost all other features are related to client side support, which was significantly improved in this release. Firstly – I have to admit, that Tyrus client contained security issue – SSL Hostname verification was not performed when connecting to “wss” endpoints. This was fixed as part of TYRUS-339 and resulted in some changes in the client configuration API. Now you can control whether HostnameVerification should be performed (SslEngineConfigurator#setHostnameVerificationEnabled(boolean)) or even set your own HostnameVerifier (please use carefully): #setHostnameVerifier(…). Detailed description can be found in Host verification chapter. Another related enhancement is support for Http Basic and Digest authentication schemes. Tyrus client now enables users to provide credentials and underlying implementation will take care of everything else. Our implementation is strictly non pre-emptive, so the login information is sent always as a response to 401 Http Status Code. If the Basic and Digest are not good enough and there is a need to use some custom scheme or something which is not yet supported in Tyrus, custom Authenticator can be registered and the authentication part of the handshake process will be handled by it. Please seeClient HTTP Authentication chapter in the user guide for more details. There are other features, like fine-grain threadpool configuration for JDK client container, build-in Http redirect support and some reshuffling related to unifying the location of client configuration classes and properties definition – every property should be now part of ClientProperties class. All new features are described in the user guide – in chapterTyrus proprietary configuration. Update – Tyrus 1.8.1 There was another slightly late reported issue related to running in environments with SecurityManager enabled, so this version fixes that. Another noteworthy fixes are TYRUS-355 and TYRUS-361; the first one is about incorrect thread factory used for shared container timeout, which resulted in JVM waiting for that thread and not exiting as it should. The other issue enables relative URIs in Location header when using redirect feature. Links Tyrus homepage mailing list JIRA Complete list of changes: Bug [TYRUS-333] – Multiple endpoints on one client [TYRUS-334] – When connection is closed by a peer, periodic heartbeat pong is not stopped [TYRUS-336] – ReaderBuffer.getNextChars() keeps blocking a server thread after client has closed the session [TYRUS-338] – JDK client SSL filter needs better synchronization during handshake phase [TYRUS-339] – SSL hostname verification is missing [TYRUS-340] – Test PathParamTest are not stable with JDK client [TYRUS-341] – A control frame inside a stream of continuation frames is treated as the part of the stream [TYRUS-343] – ControlFrameInDataStreamTest does not pass on GF [TYRUS-345] – NPE is thrown, when shared container timeout property in JDK client is not set [TYRUS-346] – IllegalStateException is thrown, when using proxy in JDK client [TYRUS-347] – Introduce better synchronization in JDK client thread pool [TYRUS-348] – When a client and server close connection simultaneously, JDK client throws NPE [TYRUS-356] – Tyrus cannot determine the connection port for a wss URL [TYRUS-357] – Exception thrown in MessageHandler#OnMessage is not caught in @OnError method [TYRUS-359] – Client based on Java 7 Asynchronous IO makes application unexitable Improvement [TYRUS-328] – JDK 1.7 AIO Client container – threads – (setting threadpool, limits, …) [TYRUS-332] – Consolidate shared client properties into one file. [TYRUS-337] – Create an SSL version of Basic Servlet test New Feature [TYRUS-228] – Add client support for HTTP Basic/Digest Task [TYRUS-330] – create/run tests/servlet/basic via wss [TYRUS-335] – [clustering] – introduce RemoteSession and expose them via separate method (not include remote sessions in the getOpenSessions()) [TYRUS-344] – Introduce Client support for HTTP Redirect

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• Get the Picture: Pinterest for Marketers

  - by Mike Stiles

  When trying to determine on which networks to conduct social marketing, the usual suspects immediately rise to the top; Facebook & Twitter, then LinkedIn (especially if you’re B2B), then maybe some Google Plus to hedge SEO bets.  So at what juncture do brands get excited about Pinterest? Pinterest has been easy for marketers to de-prioritize thanks to the perception its usage is so dominated by women. Um, what’s wrong with that? Women make an estimated 85% of all consumer purchases. So if there are indeed over 30 million US women active on it monthly, and they do 92% of the pinning, and 84% are still active on it after 4 years, when did an audience of highly engaged, very likely sales conversions become low priority? Okay, if you’re a tech B2B SaaS product like the Oracle Social Cloud, Pinterest may not be where you focus. But if you operate in the top Pinterest categories, which are truly far-reaching, it’s time to take note of Pinterest’s performance to date: 40.1 million monthly users in the US (eMarketer). Over 30 billion pins, half of which were pinned in the last 6 months. (Big momentum) 75% of usage is on their mobile app. (In solid shape for the mobile migration) Pinterest sharing grew 58% in 2013, beating Facebook, Twitter, or LinkedIn. (ShareThis) Pinterest is the 3rd most popular sharing platform overall (over email), with 48% of all sharing on tablets. Users referred by Pinterest are 10% more likely to buy on e-commerce sites and tend to spend twice that of users coming from Facebook. (Shopify) To be fair, brands haven’t had any paid marketing opportunities on that platform…until recently. Users are seeing Promoted Pins in both category and search feeds from rollout brands like Gap, ABC Family, Ziploc, and Nestle. Are the paid pins annoying users? It seems more so than other social networks, they’re fitting right in to the intended user experience and being accepted, getting almost as many click-throughs as user pins. New York Magazine’s Kevin Roose laid it out succinctly; Pinterest offers a place that’s image-centric, search-friendly, makes things easy to purchase, makes things easy to share, and puts users in an aspirational mood to buy. Pinterest is very confident in the value of that combo and that audience, with CPM rates 5x that of the most expensive Facebook ad, plus (at least for now) required spending commitments and required pin review by Pinterest for quality. The latest developments; a continued move toward search and discovery with enhancements like Guided Search to help you hone in on what interests you, Custom Categories, and the rumored Visual Search that stands to be a liberation from text. And most recently, Pinterest has opened up its API so brands can get access to deeper insights into the best search terms and categories in which to play ball, as well as what kinds of pins stand to perform best in those areas. As we learned in our rundown this week of Social Media Examiner’s Social Media Marketing Industry Report, around 50% of marketers specifically intend on upping their use of Pinterest. If you’re a big believer in fishing where the fish are, that’s probably an efficient position to take. @mikestiles @oraclesocialPhoto: Adam Lambert_Gorwyn, freeimages.com

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• ArchBeat Link-o-Rama Top 10 for December 9-15, 2012

  - by Bob Rhubart

  You click, we listen. The following list reflects the Top 10 most popular items posted on the OTN ArchBeat Facefbook page for the week of December 9-15, 2012. DevOps Basics II: What is Listening on Open Ports and Files – WebLogic Essentials | Dr. Frank Munz "Can you easily find out which WebLogic servers are listening to which port numbers and addresses?" asks Dr. Frank Munz. The good doctor has an answer—and a tech tip. Using OBIEE against Transactional Schemas Part 4: Complex Dimensions | Stewart Bryson "Another important entity for reporting in the Customer Tracking application is the Contact entity," says Stewart Bryson. "At first glance, it might seem that we should simply build another dimension called Dim – Contact, and use analyses to combine our Customer and Contact dimensions along with our Activity fact table to analyze Customer and Contact behavior." SOA 11g Technology Adapters – ECID Propagation | Greg Mally "Many SOA Suite 11g deployments include the use of the technology adapters for various activities including integration with FTP, database, and files to name a few," says Oracle Fusion Middleware A-Team member Greg Mally. "Although the integrations with these adapters are easy and feature rich, there can be some challenges from the operations perspective." Greg's post focuses on technical tips for dealing with one of these challenges. Podcast: DevOps and Continuous Integration In Part 1 of a 3-part program, panelists Tim Hall (Senior Director of product management for Oracle Enterprise Repository and Oracle’s Application Integration Architecture), Robert Wunderlich (Principal Product Manager for Oracle’s Application Integration Architecture Foundation Pack) and Peter Belknap (Director of product management for Oracle SOA Integration) discuss why DevOps matters and how it changes development methodologies and organizational structure. Good To Know - Conflicting View Objects and Shared Entity | Andrejus Baranovskis Oracle ACE Director Andrejus Baranovskis shares his thoughts -- and a sample application -- dealing with an "interesting ADF behavior" encountered over the weekend. Cloud Deployment Models | B. R. Clouse Looking out for the cloud newbies... "As the cloud paradigm grows in depth and breadth, more readers are approaching the topic for the first time, or from a new perspective," says B. R. Clouse. "This blog is a basic review of cloud deployment models, to help orient newcomers and neophytes." Service governance morphs into cloud API management | David Linthicum "When building and using clouds, the ability to manage APIs or services is the single most important item you can provide to ensure the success of the project," says David Linthicum. "But most organizations driving a cloud project for the first time have no experience handling a service-based architecture and don't see the need for API management until after deployment. By then, it's too late." Oracle Fusion Middleware Security: Password Policy in OAM 11g R2 | Rob Otto Rob Otto continues the Oracle Fusion Middleware A-Team "Oracle Access Manager Academy" series with a detailed look at OAM's ability to support "a subset of password management processes without the need to use Oracle Identity Manager and LDAP Sync." Understanding the JSF Lifecycle and ADF Optimized Lifecycle | Steven Davelaar Could you call that a surprise ending? Oracle WebCenter & ADF Architecture Team (A-Team) member learned a lot more than he expected while creating a UKOUG presentation entitled "What you need to know about JSF to be succesful with ADF." Expanding on requestaudit - Tracing who is doing what...and for how long | Kyle Hatlestad "One of the most helpful tracing sections in WebCenter Content (and one that is on by default) is the requestaudit tracing," says Oracle Fusion Middleware A-Team architect Kyle Hatlestad. Get up close and technical in his post. Thought for the Day "There is no code so big, twisted, or complex that maintenance can't make it worse." — Gerald Weinberg Source: SoftwareQuotes.com

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• Guest blog: A Closer Look at Oracle Price Analytics by Will Hutchinson

  - by Takin Babaei

  Overview:  Price Analytics helps companies understand how much of each sale goes into discounts, special terms, and allowances. This visibility lets sales management see the panoply of discounts and start seeing whether each discount drives desired behavior. In Price Analytics monitors parts of the quote-to-order process, tracking quotes, including the whole price waterfall and seeing which result in orders. The “price waterfall” shows all discounts between list price and “pocket price”. Pocket price is the final price the vendor puts in its pocket after all discounts are taken. The value proposition: Based on benchmarks from leading consultancies and companies I have talked to, where they have studied the effects of discounting and started enforcing what many of them call “discount discipline”, they find they can increase the pocket price by 0.8-3%. Yes, in today’s zero or negative inflation environment, one can, through better monitoring of discounts, collect what amounts to a price rise of a few percent. We are not talking about selling more product, merely about collecting a higher pocket price without decreasing quantities sold. Higher prices fall straight to the bottom line. The best reference I have ever found for understanding this phenomenon comes from an article from the September-October 1992 issue of Harvard Business Review called “Managing Price, Gaining Profit” by Michael Marn and Robert Rosiello of McKinsey & Co. They describe the outsized impact price management has on bottom line performance compared to selling more product or cutting variable or fixed costs. Price Analytics manages what Marn and Rosiello call “transaction pricing”, namely the prices of a given transaction, as opposed to what is on the price list or pricing according to the value received. They make the point that if the vendor does not manage the price waterfall, customers will, to the vendor’s detriment. It also discusses its findings that in companies it studied, there was no correlation between discount levels and any indication of customer value. I urge you to read this article. What Price Analytics does: Price analytics looks at quotes the company issues and tracks them until either the quote is accepted or rejected or it expires. There are prebuilt adapters for EBS and Siebel as well as a universal adapter. The target audience includes pricing analysts, product managers, sales managers, and VP’s of sales, marketing, finance, and sales operations. It tracks how effective discounts have been, the win rate on quotes, how well pricing policies have been followed, customer and product profitability, and customer performance against commitments. It has the concept of price waterfall, the deal lifecycle, and price segmentation built into the product. These help product and sales managers understand their pricing and its effectiveness on driving revenue and profit. They also help understand how terms are adhered to during negotiations. They also help people understand what segments exist and how well they are adhered to. To help your company increase its profits and revenues, I urge you to look at this product. If you have questions, please contact me. Will HutchinsonMaster Principal Sales Consultant – Analytics, Oracle Corp. Will Hutchinson has worked in the business intelligence and data warehousing for over 25 years. He started building data warehouses in 1986 at Metaphor, advancing to running Metaphor UK’s sales consulting area. He also worked in A.T. Kearney’s business intelligence practice for over four years, running projects and providing training to new consultants in the IT practice. He also worked at Informatica and then Siebel, before coming to Oracle with the Siebel acquisition. He became Master Principal Sales Consultant in 2009. He has worked on developing ROI and TCO models for business intelligence for over ten years. Mr. Hutchinson has a BS degree in Chemical Engineering from Princeton University and an MBA in Finance from the University of Chicago.

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