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  • Windows 7 crashes with STOP 0x101 ("A clock interrupt was not received..") every time the laptop tri

    - by Blorgbeard
    I have an HP Compaq nc8430 with a new install of Windows 7 (32 bit). Every time I sleep the laptop, it crashes. It also crashes sometimes just during normal use. It does hibernate properly. The only reliable trigger I've found to crash it is sleep mode. It's not overclocked, and only standard drivers are installed. It seems to always be the following error: A clock interrupt was not received on a secondary processor within the time interval. And the following STOP code: STOP: 0x00000101 (0x00000061, 0x00000000, 0x80DBF120, 0X00000001) I'm not sure it's always the same parameters exactly, but always seems to be error 101. Given the text of the error message, I've disabled the Dual Core option in BIOS, and this appears to have fixed it - no crashes so far, and it sleeps ok now. However, I'd love a solution that doesn't involve cutting processor performance in half. Any suggestions?

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  • The Complementary Roles of PLM and PIM

    - by Ulf Köster
    Oracle Product Value Chain Solutions (aka Enterprise PLM Solutions) are a comprehensive set of product management solutions that work together to provide Oracle customers with a broad array of capabilities to manage all aspects of product life: innovation, design, launch, and supply chain / commercialization processes beyond the capabilities and boundaries of traditional engineering-focused Product Lifecycle Management applications. They support companies with an integrated managed view across the product value chain: From Lab to Launch, From Farm to Fork, From Concept to Product to Customer, From Product Innovation to Product Design and Product Commercialization. Product Lifecycle Management (PLM) represents a broad suite of software solutions to improve product-oriented business processes and data. PLM success stories prove that PLM helps companies improve time to market, increase product-related revenue, reduce product costs, reduce internal costs and improve product quality. As a maturing suite of enterprise solutions, PLM is still evolving to realize the promise it can provide across all facets of a business and all phases of the product lifecycle. The vision for PLM includes everything from gathering early requirements for a product through multiple stages of the product lifecycle from product design, through commercialization and eventual product retirement or replacement. In discrete or process industries, PLM is typically more focused on Product Definition as items with respect to the technical view of a material or part, including specifications, bills of material and manufacturing data. With Agile PLM, this is specifically related to capabilities addressing Product Collaboration, Governance and Compliance, Product Quality Management, Product Cost Management and Engineering Collaboration. PLM today is mainly addressing key requirements in the early product lifecycle, in engineering changes or in the “innovation cycle”, and primarily adds value related to product design, development, launch and engineering change process. In short, PLM is the master for Product Definition, wherever manufacturing takes place. Product Information Management (PIM) is a product suite that has evolved in parallel to PLM. Product Information Management (PIM) can extend the value of PLM implementations by providing complementary tools and capabilities. More relevant in the area of Product Commercialization, the vision for PIM is to manage product information throughout an enterprise and supply chain to improve product-related knowledge management, information sharing and synchronization from multiple data sources. PIM success stories have shown the ability to provide multiple benefits, with particular emphasis on reducing information complexity and information management costs. Product Information in PIM is typically treated as the commercial view of a material or part, including sales and marketing information and categorization. PIM collects information from multiple manufacturing sites and multiple suppliers into its repository, but also provides integration tools to push the information back out to the other systems, serving as an active central repository with the aim to provide a holistic view on any product sold by a company (hence the name “Product Hub”). In short, PIM is the master of commercial Product Information. So PIM is quickly becoming mandatory because of its value in optimizing multichannel selling processes and relationships with customers, as you can see from the following table: Viewpoint PLM Current State PIM Key Benefits PIM adds to PLM Product Lifecycle Primarily R&D Front end Innovation Cycle Change process Primarily commercial / transactional state of lifecycle Provides a seamless information flow from design and manufacturing through the ultimate selling and servicing of products Data Primarily focused on “item” vs. “product” data Product structures Specifications Technical information Repository for all product information. Reaches out to entire enterprise and its various silos of product information and descriptions Provides a “trusted source” of accurate product information to the internal organization and trading partners Data Lifecycle Repository for all design iterations Historical information Released, current information, with version management and time stamping Provides a single location to track and audit historical product information Communication PLM release finished product to ERP PLM is the master for Product Definition Captures information from disparate sources, including in-house data stores Recognizes the reality of today’s data “mess” across information silos Provides the ability to package product information to its audience in the desired, relevant format to meet their exacting business requirements Departmental R&D Manufacturing Quality Compliance Procurement Strategic Marketing Focus on Marketing and Sales Gathering information from other Departments, multiple sites, multiple suppliers A singular enterprise solution that leverages existing information silos and data stores Supply Chain Multi-site internal collaboration Supplier collaboration Customer collaboration Works with customers, exchanges / data pools, and trading partners to provide relevant product information packaged the way the customer desires Provides ability to provide trading partners and internal customers with information in a manner they desire, continuously Tools Data Management Collaboration Innovation Management Cleansing Synchronization Hub functions Consistent, clean and complete commercial product information The goals of both PLM and PIM, put simply, are to help companies make more profit from their products. PLM and PIM solutions can be easily added as they share some of the same goals, while coming from two different perspectives: the definition of the product and the commercialization of the product. Both can serve as a form of product “system of record”, but take different approaches to delivering value. Oracle Product Value Chain solutions offer rich new strategies for executives to collectively leverage Agile PLM, Product Data Hub, together with Enterprise Data Quality for Products, and other industry leading Oracle applications to achieve further incremental value, like Oracle Innovation Management. This is unique on the market today.

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  • Interacting with clients using project management systems

    - by Keyo
    I work in web development, that involves a lot of smaller custom projects rather than one large product. Requirements and specifications are always coming from outside the company. We've setup a ticket tracking system (Active Collab, which is rubbish compared to redmine btw) and given access to clients so they can submit issues. The idea being that less time is taken up with long phone conversations and emails. I think it can work really well if done right. However I'm not so sure it's always a good thing. Feature requests have gone up a lot on some projects. The system also needs to be friendly to non-developers while having the many features that developers use. Developers' tickets do not always map 1-to-1 with the tickets clients will create. So the requirements and broader tickets need to be separated from the more specific developer (specification) related tickets. Perhaps we could use two systems, one for clients to submit their requirements or describe a bug, and one for developers to create tickets like implement method x in class y. Maybe this can be achieved by structuring tickets into more appropriate categories or creating sub-tickets under a feature request ticket. I've briefly looked into Pivotal Tracker and it has a fundamentally different workflow. I would like to know how others are communicating with clients and keeping the technical workflow separate from the non-technical workflow. What tools do you use and how do you use them?

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  • inconsistent ERRORLEVEL in a batch file

    - by Doron
    In a batch file, I have an inconsistent errorlevel behavior: The IP address 10.1.1.2 always replies. The following code always gives errorlevel 0 in one location (somewhere in the middle - exactly where i need it) inside the batch file. I copied only this snippet and placed it in the beginning and at the end of the batch file. In those locations, the result is always 1. Here is the code snippet: ping 10.1.1.2|Findstr /I /C:"timed out" /C:"host unreachable" echo %errorlevel% Any idea how to make it work also in the middle of the file? What am I doing wrong? I would hate to solve it with GOTOs(to the end of the file and back to where I need the result.)

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  • Configure Thunderbird to never send (or even try to send) HTML emails

    - by Brent.Longborough
    Where can I set it to tell Thunderbird to always send as plain-text emails and never as HTML formatted messages? I hate HTML-based email, and always do everything possible to send my emails as plain text. Thunderbird is always pestering me with questions like "This recipient cannot receive HTML..." or "In order to sign this email, it needs to be converted to plain text..." Is there a way I can simply say to Thunderbird "Look, old chap, it's all plain text, so don't bother me any more, ever, again"?

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  • Justifiable Perks.

    - by Phil Factor
        I was once the director of a start-up IT Company, and had the task of recruiting a proportion of the management team. As my background was in IT management, I was rather more familiar with recruiting Geeks for technology jobs, but here, one of my early tasks was interviewing a Marketing Director.  The small group of financiers had suggested a rather strange Irishman called  Halleran.  From my background in City of London dealing-rooms, I was slightly unprepared for the experience of interviewing anyone wearing a pink suit. Many of my older City colleagues would have required resuscitation after seeing his white leather shoes. However, nobody will accuse me of prejudging an interviewee. After all, many Linux experts who I’ve come to rely on have appeared for interview dressed as hobbits. In fact, the interview went well, and we had even settled his salary.  I was somewhat unprepared for the coda.    ‘And I will need to be provided with a Ferrari  by the company.’    ‘Hmm. That seems reasonable.’    Initially, he looked startled, and then a slow smile of victory spread across his face.    ‘What colour would you like?’ I asked genially.    ‘It has to be red.’ He looked very earnest on this point.    ‘Fine. I have to go past Hamleys on the way home this evening, so I’ll pick one up then for you.’    ‘Er.. Hamley’s is a toyshop, not a Ferrari Dealership.’    I stared at him in bafflement for a few seconds. ‘You’re not seriously asking for a real Ferrari are you?’     ‘Well, yes. Not for my own sake, you understand. I’d much prefer a simple run-about, but my position demands it. How could I maintain the necessary status in the office without one? How could I do my job in marketing when my grey Datsun was all too visible in the car Park? It is a tool of the job.’    ‘Excuse me a moment, but I must confer with the MD’    I popped out to see Chris, the MD. ‘Chris, I’m interviewing a lunatic in a pink suit who is trying to demand that a Ferrari is a precondition of his employment. I tried the ‘misunderstanding trick’ but it didn’t faze him.’     ‘Sorry, Phil, but we’ve got to hire him. The VCs insist on it. You’ve got to think of something that doesn’t involve committing to the purchase of a Ferrari. Current funding barely covers the rent for the building.’    ‘OK boss. Leave it to me.’    On return, I slapped O’Halleran’s file on the table with a genial, paternalistic smile. ‘Of course you should have a Ferrari. The only trouble is that it will require a justification document that can be presented to the board. I’m sure you’ll have no problem in preparing this document in the required format.’ The initial look of despair was quickly followed by a bland look of acquiescence. He had, earlier in the interview, argued with great eloquence his skill in preparing the tiresome documents that underpin the essential corporate and government deals that were vital to the success of this new enterprise. The justification of a Ferrari should be a doddle.     After the interview, Chris nervously asked how I’d fared.     ‘I think it is all solved.’    ‘… without promising a Ferrari, I hope.’    ‘Well, I did actually; on condition he justified it in writing.’    Chris issued a stream of invective. The strain of juggling the resources in an underfunded startup was beginning to show.    ‘Don’t worry. In the unlikely event of him coming back with the required document, I’ll give him mine.’    ‘Yours?’ He strode over to the window to stare down at the car park.    He needn’t have worried: I knew that his breed of marketing man could more easily lay an ostrich egg than to prepare a decent justification document. My Ferrari is still there at the back of my garage. Few know of the Ferrari cultivator, a simple inexpensive motorized device designed for the subsistence farmers of southern Italy. It is the very devil to start, but it creates a perfect tilth for the seedbed.

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  • Stable ubuntu distribution for a broadcom bcm4313 wireless driver and an nvidia 630 graphics adapter

    - by Vivek Pradhan
    I have been trying to completely shift to ubuntu or a linux distro for almost 2 years now. I have tried all the ubuntu distros starting from 10.04 through 11.10, but there has always been some bugs with the display drivers or the wireless cards not being recognised and the additional drivers suggested from the ubuntu community not doing the trick always. I tried a lot to fix bugs, checked a lot of forums, launch pad, got some of them fixed, but could not really get a neat and complete ubuntu machine set up till now. Now I really like the whole open source community and the linux platform, my pc at home runs ubuntu 11.04 perfectly but there have been some glitches always with ubuntu on my laptop that has forced me to stick with windows only. Now I am currently on an hp dv6 laptop that has the broadcom bcm4313 wireless driver and the nvidia 630gtm graphics(optimus) driver. Now I tried to do some research on the support of these drivers in linux machines but could not get anywhere. So I would really appreciate if you guys could suggest some linux distro that I could use that has full support of these drivers or has stable bug fixes for these kind of issues. I tried precise pangolin (LTS) through a live CD but i still see a problem with wifi networks which is a little frustrating. Please help me find the perfect match for my laptop :P I would gladly provide any other information necessary.

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  • Is Joel Test really a good gauging tool?

    - by henry
    I just learned about Joel Test. I have been computer programmer for 22 years, but somehow never heard about it before. I consider my best job so far to be this small investment managing company with 30 employees and only 3 people in IT department. I am no longer with them but I had being working there for 5 years – my longest streak with any given company. To my surprise they scored extremely poor on Joel Test. The only two questions I would answer “yes” are #4: Do you have a bug database? And #9: Do you use the best tools money can buy? Everything else is either “sometimes” or straight “no”. Here is what I liked about the company however: a) Good pay, they bragged about it to my face and I bragged about it to their face, so it was almost like a family environment. b) I always knew big picture. When writing a code to solve particular problem there were no ambiguity about the business nature of that problem. Even though we did not always had written specs we could ask business users a question anytime, often yelling it across the floor. I could even talk to executives any time I felt like doing it: no appointment necessary. c) Immediate feedback. Once we implement a solution and make business users happy they immediately let us know that, we (programmers) become heroes of the moment. d) No red tape. I could always buy any tools I deem necessary, and design solutions the way my professional judgment dictates. e) Flexibility. If I had mid-day dental appointment that is near my house rather than near the office, I would send email to the company: "FYI: I work from home today". As long as one of 3 IT guys was on the floor (to help traders in case their monitors go dark) they did not care where 2 others are. So the question thus becomes how valuable Joel Test is? Why bother with it?

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  • How to become an expert web-developer?

    - by John Smith
    I am currently a Junior PHP developer and I really LOVE it, I love internet from first time I got into it, I always loved smartly-created websites, always was wondering how it all works, always admired websites with good design and rich functionality, and finally I am creating web-sites on my own and it feels really great. My goals are to become expert web-developer (aiming for creating websites for small and medium business, not enterprise-sized systems), to have a great full-time job, to do freelance and to create my own startup in future. General question: What do I do to be an expert, professional and demanded web-programmer? More concrete questions: 1). How do I choose languages and technologies needed? I know that every web-developer must know HTML+CSS+JS+AJAX+JQuery, I am doing some design aswell cause I like it and I need it for freelance also. But what about backend languages? Currently I picked PHP cause it's most demanded in my area and most of web uses it, but what would happen in future? Say, in 3 years, I am good at PHP and PHP frameworks by than, but what if some other languages get most popular? Do I switch to them? I know that good programmer is not about languages and frameworks but about ability to learn and to aim the goals, but still I think that learning frameworks for some language can take quite some time. Am I wrong? 2). In general, what are basic guidelines to be expert web-developer? What are most important things I should focus on? Thank you!

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  • Access losing db connections

    - by Dwight T
    I have a weird problem going on at work. People have been using MS Access to connect to sql server db and lately people are getting sporadic problems with connecting to the servers. It's not always the same users and it's not always a problem, which makes it a real pain to try to solve. One example of a related problem. A person has a linked table to a table and she would filter the table or write a query on the table to return where itemsku = 'ABCD1234'. It would return one record but the ItemSku LMKN7486 and everytime it would return the wrong record but consistently the wrong record so itemsku abcd1234 always returned LMNK7486 One would think it might be a driver problem, but it also could be a user problem. Just posting the question to see if anyone else has had similar senerios. Thanks

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  • Huawei E3276 LTE uplink slow in the routing Ubuntu, but not with other devices in the LAN

    - by Mytomi
    I have a Huawei E3276 LTE dongle (12d1:14fe - 12d1:1506) and a problem with the upstream speed. The problem is not only present with Ubuntu 14.04 LTS (64 bit workstation, kernel 3.16), but also with Raspbian Jessie for Raspberry PI (kernel 3.14). Upstream seems to be always limited to 5 Mbit/s whenever I check the speed from the Linux computer that I use as a LTE router. The other computers in the LAN always get about 10-15 Mbit/s upstream, even though the traffic is routed through the same Linux computer suffering from seemingly capped uplink. Downstream speed is always fine, 25 Mbit/s. I even installed Windows 7 in the same computer as Ubuntu and the speeds are 25 Mbit/s down, 15 Mbit/s up. So the problem is not with E3276 device itself or in the mobile subscription, but in the Huawei E3276 Linux compatibility. Maybe something in the kernel? I have made sure that the matter is not with iptables rules: the speed does not noticeably increase when iptables is disabled. Turning off IPv4 forwarding does not improve speed either. I'm not sure what settings and logs do help in debugging the situation. Please ask for more details, if you have a clue what might be wrong. Thanks, Mytomi

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  • How to join video files from terminal?

    - by Leon Vitanos
    I have tried avidemux2_cli, mencoder, ffmpeg, cat.. But this doesn't always work (With the most of the times the error is that the audio codec is not the same) Maybe i put wrong options in the commands. So the commands: cat Sample.avi rrr.avi > complete.avi ffmpeg -i Sample.avi -i output.avi -vcodec copy -acodec copy complete.avi mencoder -ovc lavc -oac copy Sample.avi rrr.avi -o complete.avi avidemux2_cli --audio-codec copy --video-codec copy --output-format avi --load Sample.avi -append output.avi --save video.avi The cat problem is that it doesn't show error but it doesn't work always..Like the complete.avi will be exactly the same with Sample.avi Fmmpeg does nothing. The complete.avi is always the same with Sample.avi Mencoder error: All files must have identical audio codec and format for -oac copy. So the complete.avi is the same with Sample.avi avidemux2_cli there is no error but the complete.avi is again the same with Sample.avi.. So to sum up, all complete.avi are the same with Sample.avi.. And the problem is that they don't have the same audio codec ( i quess ).. Any ideas?

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  • Warnings When Undo Isn't Possible

    - by ultan o'broin
    Enjoyed this post Never Use a Warning When you Mean Undo by Aza Raskin. It makes sense never to warn users if an undo option is possible. The examples given are from the web space. Here's the conclusion: Warnings cause us to lose our work, to mistrust our computers, and to blame ourselves. A simple but foolproof design methodology solves the problem: "Never use a warning when you mean undo." And when a user is deleting their work, you always mean undo. However, in enterprise apps you may find that an undo option isn't technically possible or desirable. Objects may be shared, part of a flow elsewhere, or undoing something committed to the database (a rollback I guess) may not be feasible if it becomes locked by another process. Plus, what constitutes user ownership of objects isn't always clear to users. The implications of delete (and other) actions need to be clearly communicated out in advance. Really, warnings are important in the enterprise space. Data has a very high value, and users can perform a wide variety of actions that may risk that data, not always within the application itself (at browser level, for example). That said, throwing warnings all over the place when an undo option is possible is annoying. Instead, treat warnings with respect. When there is no undo option possible, use warning messages to communicate potentially dangerous or irrecoverable actions or the downstream consequences of user actions on the process or task flow. Force the user to respond to a warning message by using a modal dialog with clearly labeled action buttons. Here's a couple of examples. A great article that got me thinking. Let's see more like that. Let's not forget there's more types of messages than just error messages. User assistance and user experience professionals need to understand when best to use confirmation, information, and warning types too!

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  • SQL SERVER – Using MAXDOP 1 for Single Processor Query – SQL in Sixty Seconds #008 – Video

    - by pinaldave
    Today’s SQL in Sixty Seconds video is inspired from my presentation at TechEd India 2012 on Speed up! – Parallel Processes and Unparalleled Performance. There are always special cases when it is about SQL Server. There are always few queries which gives optimal performance when they are executed on single processor and there are always queries which gives optimal performance when they are executed on multiple processors. I will be presenting the how to identify such queries as well what are the best practices related to the same. In this quick video I am going to demonstrate if the query is giving optimal performance when running on single CPU how one can restrict queries to single CPU by using hint OPTION (MAXDOP 1). More on Errors: Difference Temp Table and Table Variable – Effect of Transaction Effect of TRANSACTION on Local Variable – After ROLLBACK and After COMMIT Debate – Table Variables vs Temporary Tables – Quiz – Puzzle – 13 of 31 I encourage you to submit your ideas for SQL in Sixty Seconds. We will try to accommodate as many as we can. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Database, Pinal Dave, PostADay, SQL, SQL Authority, SQL in Sixty Seconds, SQL Query, SQL Scripts, SQL Server, SQL Tips and Tricks, SQLServer, T SQL, Video

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  • Oracle RightNow CX for Good Customer Experiences

    - by Andreea Vaduva
    Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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  • Is Gadget on Windows 7 buggy for now?

    - by Jian Lin
    Is Gadget on Windows 7 buggy for now? For example, I made CPU Meter, Clock "always on top", but sometimes, one is on top but the other is not. I have to make it "not always on top" and then "always on top" again and it will show up on top again. another thing that might or might not be a bug is: even when viewing video in full screen mode, the gadgets are all there. This may be one case where the user won't want all the gadgets on top when viewing a video full screen.

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  • NDC Oslo

    - by Alan Smith
    Originally posted on: http://geekswithblogs.net/asmith/archive/2013/06/14/153136.aspx2013 has been a hectic year for conference presentations so far, NDC in Oslo has been the 6th conference I have attended, and my session there was my 11th conference presentation this year. I have been meaning to make the short trip over from Stockholm to NDC for a few years, and this was the first time I made it. I have heard a lot of great things about the event, and was impressed with the location, the sessions, and most of all the atmosphere around the event boots and during the party on Thursday evening. The session I was delivering was my “Grid Computing with 256 Windows Azure Worker Roles & Kinect” demo, which I have delivered at many events over the past 12 months. The demo went fine. I’m always a little nervous when I try to scale out the application to 256 worker roles, it almost always works well and the application will scale in minutes, but very occasionally there can be a longer delay due to the provisioning process in the Windows Azure data centers. This would not be an issue for many scenarios, but when standing on stage in front of a room full of developers you really want things to run smoothly. A number of people have suggested that I should pre-provision an environment so that it is guaranteed to be there when I run the demo during a session. For me the aim has always been to show the rapid scalability on cloud-based platforms live on stage. Pre-provisioning an environment may make for a more reliable demo but to me that would be cheating, and not half as much fun!

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  • How to host a scalable social networking app

    - by christopher-mccann
    I am in the middle of developing a social networking application for a very select user niche which could scale to a few million users. Right now I have always hosted applications on RackSpace Cloud and I have no issues with them at all - always been a really good service and never had any downtime. My question is though does anyone think that cloud computing is not the way to host scalable web apps? Or can anyone with experience of this recommend a better solution. I have always shunned trying to run big servers from my own facilities as I think it seems silly to go to the expense of bringing in big alternative power supplies and all the other necessary precautions when other companies already do this. I looked at managed hosting services but this proved to be a bit too expensive for us at the start and the scalability of it wasnt good enough - it would take a day or two to get a new server provisioned. Therefore I ended up on a cloud platform. If anyone has any recommendations or advice it would be greatly appreciated.

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  • In Scrum, should you split up the backlog in a functional backlog and a technical backlog or not?

    - by Patrick
    In our Scrum teams we use a backlog, which mostly contains functional topics, but also sometimes contains technical topics. The advantage of having 1 backlog is that it becomes easy to choose the topics for the next sprint, but I have some questions: First, to me it seems more logical to have a separate technical backlog, where developers themselves can add pure technical items, like: we could improve performance in this method, this class lacks some technical documentation, ... By having one backlog, all developers always have to pass via the product owner to have their topics added to the backlog, which seems additional, unnecessary work for the product owner. Second, if you have a product owner that only focuses on the pure-functional items, the pure-technical items (like missing technical documentation, code that erodes and should be refactored, classes that always give problems during debugging because they don't have a stable foundation and should be refactored, ...) always end up at the end of the list because "they don't serve the customer directly". By having a separate technical backlog, and time reserved in every sprint for these pure technical items, we can improve the applications functionally, but also keep them healthy inside. What is the best approach? One backlog or two?

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  • Working with a company as a Junior Developer [closed]

    - by user1601973
    We all have started our careers in some way or other. Well, I am a college student based in North America & I am doing my second internship with the same company with which I did my first internship. I came back here because people here were helpful always and supportive. But it just happened today, and I wanted to share this on SO. Well since I started I have been doing documentation and that kind of stuff only as compared to my first internship in which I actually worked along with the developers & learned so many things. Well, I was in a conversation with my Team lead, and he asked me if I completed that particular work or not? Well, That particular work had slipped from my mind. He was indeed I kind of pissed, and said "You don't have to worry about it, I will figure out". Well, I felt so bad and was about to literally cry. I stopped my lunch and then went on to complete that work. I always ask for work in office, and I always try to be an asset for whoever I am working but this was the first time that it happened. What are your thoughts on this and should I apologise or not? I think I should.

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  • change default userid for connecting to local AFP share?

    - by Stew
    I've got Netatalk & Avahi running on a local Ubuntu server--I use two different userids, "afp" for Time Machine and "stew" to access my media files etc. In order to mount a shared directory on my server, I have to click "Connect As..." and enter my userid/password every time, because it always tries to log in using Time Machine's userid. I'm not sure if this is because that userid is set as default, or just because it's the last userid that logged in to that server--either way: Is there a way to change the default userid for connecting to a given server? Mega extra credit: I'd love to have this automated, such that my userid, "stew", is always logged in (and heck, it'd be great to have the directories always mounted, too!) whenever the server is available. Thanks!

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  • Prevent chrome from auto-hiding bookmark bar on google search

    - by Jeromy Anglim
    I am using Chrome 28.0.1500.20 beta on OSX 10.7. In this version, when you perform a google search using the address bar the bookmarks bar disappears. Toggling "always show bookmarks bar" does not restore the bookmark (see screenshot below). I want to always show the bookmark bar. In particular, I often use a bookmarklet that converts a current google search into a Google Scholar search. Is there a way to always show the bookmark bar even when performing a Google search in Chrome?

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  • How to automatically render all opaque meshes with a specific shader?

    - by dsilva.vinicius
    I have a specular outline shader that I want to be used on all opaque meshes of the scene whenever a specific camera renders. The shader is working properly when it is manually applied to some material. The shader is as follows: Shader "Custom/Outline" { Properties { _Color ("Main Color", Color) = (.5,.5,.5,1) _OutlineColor ("Outline Color", Color) = (1,0.5,0,1) _Outline ("Outline width", Range (0.0, 0.1)) = .05 _SpecColor ("Specular Color", Color) = (0.5, 0.5, 0.5, 1) _Shininess ("Shininess", Range (0.03, 1)) = 0.078125 _MainTex ("Base (RGB) Gloss (A)", 2D) = "white" {} } SubShader { Tags { "Queue"="Overlay" "RenderType"="Opaque" } Pass { Name "OUTLINE" Tags { "LightMode" = "Always" } Cull Off ZWrite Off // Uncomment to show outline always. //ZTest Always CGPROGRAM #pragma target 3.0 #pragma vertex vert #pragma fragment frag #include "UnityCG.cginc" struct appdata { float4 vertex : POSITION; float3 normal : NORMAL; }; struct v2f { float4 pos : POSITION; float4 color : COLOR; }; float _Outline; float4 _OutlineColor; v2f vert(appdata v) { // just make a copy of incoming vertex data but scaled according to normal direction v2f o; o.pos = mul(UNITY_MATRIX_MVP, v.vertex); float3 norm = mul ((float3x3)UNITY_MATRIX_IT_MV, v.normal); float2 offset = TransformViewToProjection(norm.xy); o.pos.xy += offset * o.pos.z * _Outline; o.color = _OutlineColor; return o; } float4 frag(v2f fromVert) : COLOR { return fromVert.color; } ENDCG } UsePass "Specular/FORWARD" } FallBack "Specular" } The camera used fot the effect has just a script component which setups the shader replacement: using UnityEngine; using System.Collections; public class DetectiveEffect : MonoBehaviour { public Shader EffectShader; // Use this for initialization void Start () { this.camera.SetReplacementShader(EffectShader, "RenderType=Opaque"); } // Update is called once per frame void Update () { } } Unfortunately, whenever I use this camera I just see the background color. Any ideas?

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  • Programming habits, patterns, and standards that have developed out of appeal to tradition/by mistake? [closed]

    - by user828584
    Being self-taught, the vast majority of what I know about programming has come from reading other peoples' code on websites like this. I'm starting to wonder if I've developed bad or otherwise pointless habits from other people, or even just made invalid assumptions. For example, in javascript, void 0 is used in a lot of places, and until I saw this, I just assumed it was necessary and that 0 had some significance. Also, the http header, referer is misspelled but hasn't been changed because it would break a lot of applications. Also mentioned in Code Complete 2: The architecture should describe the motivations for all major decisions. Be wary of “we’ve always done it that way” justifications. One story goes that Beth wanted to cook a pot roast according to an award-winning pot roast recipe handed down in her husband’s family. Her husband, Abdul, said that his mother had taught him to sprinkle it with salt and pepper, cut both ends off, put it in the pan, cover it, and cook it. Beth asked, “Why do you cut both ends off?” Abdul said, “I don’t know. I’ve always done it that way. Let me ask my mother.” He called her, and she said, “I don’t know. I’ve always done it that way. Let me ask your grandmother.” She called his grandmother, who said, “I don’t know why you do it that way. I did it that way because it was too big to fit in my pan.” What are some other examples of this?

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  • Am I the only one this anal / obsessive about code? [closed]

    - by Chris
    While writing a shared lock class for sql server for a web app tonight, I found myself writing in the code style below as I always do: private bool acquired; private bool disposed; private TimeSpan timeout; private string connectionString; private Guid instance = Guid.NewGuid(); private Thread autoRenewThread; Basically, whenever I'm declaring a group of variables or writing a sql statement or any coding activity involving multiple related lines, I always try to arrange them where possible so that they form a bell curve (imagine rotating the text 90deg CCW). As an example of something that peeves the hell out of me, consider the following alternative: private bool acquired; private bool disposed; private string connectionString; private Thread autoRenewThread; private Guid instance = Guid.NewGuid(); private TimeSpan timeout; In the above example, declarations are grouped (arbitrarily) so that the primitive types appear at the top. When viewing the code in Visual Studio, primitive types are a different color than non-primitives, so the grouping makes sense visually, if for no other reason. But I don't like it because the right margin is less of an aesthetic curve. I've always chalked this up to being OCD or something, but at least in my mind, the code is "prettier". Am I the only one?

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