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• Linode - Centos 5.5 -

  - by Marcus West

  Hi, I rather foolishly undertook to install a control panel on a Linode. I opted to use CentOs 5.5 (either ordinary or 64 bit) but I am like a monkey playing a reward game... I have some idea of what I am doing, but not enough.... In certain areas I am hopeless....do I install Webmin/virtualmin, or ISP Config..... ISP Config 2 or 3? I would employ someone to help, but how do i find the right person? Where can i learn the ropes on all this? There seems to be no systematic training, and even when I try to research college courses in the UK, I am none the wiser as to where I could go to learn how to run a Linux server..... Has anyone any pointers? Right now I am looking at th esecurity aspects of the server.....rkhunter , denyhosts etc... Any advice on installing and maintaining these things? Cheers marcus

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• Recommended SpamAssassin update channels?

  - by Timo Geusch

  I'm currently using SpamAssassin on a couple of mail servers that I look after. SpamAssassin runs in the context of amavisd-new on those servers and with the usual bunch of plugins (FuzzyOCR, DCC, pyzor, razor). Currently the servers are getting their rule updates from the default SpamAssassin update channel (updates.spamassassin.org). Overall the setup seems to be reasonably effective but some types of spam seem to wander right through it even though I've made repeated attempts at training spamassassin. My guesstimate is that about 85%-90% of the spam that gets through policyd-weight makes it through the filters and it's been getting a lot worse recently as spammers are getting better at working their way through filters. Can someone recommend additional sources of filters to make SpamAssassin more effective? So far I've found OpenProtect's update channel but are there others worth looking at?

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• Inexpensive Remote Assistance software?

  - by Jess

  Any recommendations for Remote Assistance software that does not require firewall modification for clients? To assist client with software problems and perform training, we currently use a tool called Remote Helpdesk to connect to their computers and guide them through the process. This tool was pretty cheap (~$400 onetime for 3 support staff), and worked great - the client's PC actually initiates the connection to us, so there's never any firewall issues (vs. Remote Desktop, VNC software, or many other similar tools). Unfortunately, the product doesn't work well with 64-bit O/S's and Vista in general (slows down by a factor of 10 or so). I am looking for alternatives that provide the same reverse connection capabilities to avoid firewall issues. The only solution I've found is WebEx's Remote Support, which is WAY too expensive ($449/month for us). Thanks for all the assistance!

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• How do you persuade users to abandon their personal folders?

  - by thing2k

  Towards the end of last year we started using Mimecast services, in particular their cloud base e-mail archiving. Since then we’ve been rolling out the Mimecast Services for Outlook (MSO) Add-in. We’ve informed the users that we will be give them training in the next few Months, and we do not require them to use it, but my boss stated that we are getting rid of Personal Folders (pst files), by putting them into Mimecast. Unsurprisingly this did cause something of a backlash. Though really who likes change. I know the IT reasons for getting rid of Personal Folders (inefficient, unreliable, single access, etc), but from an average user’s perspective, unless they have had one fail on them, they see them as simple and only way to archive e-mail when their 200Mb mailbox is full. So what can I say to the users, to get them to understand why Personal Folders are not the best solution?

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• Find or restore wiki pages. (Computer will not boot anymore and need the wiki pages)

  - by Nathan187

  A few years ago, where I work, I created a wiki for me and my co-workers. We work on a lot of old programs and to help with cross training, we put a lot of our notes in the wiki. Sadly, the wiki was hosted on my machine and my machine has died. I can pull the drive out and hook it up to an enclosure and still see the files, etc. I want to know...is there a way to get the files/pages from that wiki somehow. I think they are stored in a mysql database somewhere. Yeah it sucks and I had a lot of stuff on that drive but the most important thing for me now is to get those notes (wiki pages). Any help would be appreciated.

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• Workaround to extend limited screen real-estate on Windows?

  - by Brian

  I need a means to use a software tool that requires at least 900 pixels of vertical resolution (as in, the "OK" button to save settings won't be reachable on smaller displays) on a laptop/projector with only 768 pixels of vertical resolution for a training session. So far the only workaround that's been suggested is to memorize the number of tab stops to reach the "OK" and "Cancel" buttons. Any suggestions on a better workaround? What I'd like to see is a utility that would let me treat the physical display as a 1024x768 view port into a larger, virtual display area. Does anything like that exist? Anything else that might help?

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• Flexible classroom environments (OS, Office)

  - by HannesFostie

  I work in the IT department of a training center, we still offer XP and Office 2003 trainings but also offer Vista and Win7 and Office 2007. Currently, we use VMs on VMware Server but this is obviously not a superb choice. We're thinking of implementing something like VDI (brainstorm phase, we hardly have any details) but I decided to check here if people would have some clever alternatives. Requirements: * Flexible when it comes to deployment * Centralized management would be a big plus * Allow for different software, whether they be compatible or not (all of office except for outlook can be installed simultaneously. for outlook you need to choose between 2003 or 2007) * Allow for different OS We have a big enough budget to implement a proper SAN environment to accomodate the virtualization of the solution, whatever kind it may be. A support contract will probably be necessary as well, because we need to be able to offer quick solutions to problems and with only 2 sysadmins that is simply impossible to guarantee.

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• Advice wanted on advanced Linux certification/courses including RHCA

  - by nitins

  I have been working in Linux administration for 2.5 years. I would like to have a certification in this. Yes RHCE is an option. I think I already know most of the RHCE stuff. But I would like to have something advanced. I am ready for a full time course as I am not getting the exposure in my current company. Please give me suggestions about training/courses. I have found a course called RHCA(Architect). Is this a good course?

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• Linux certification

  - by nitins

  I have been working in Linux administration for 2.5 years. I would like to have a certification in this. Yes RHCE is an option. I think already know most of the RHCE stuff. But I would like to have some thing advanced. I ready to for a full time course as I not getting the exposure in my current company. Please give me suggestions about training/courses ? I find a couse RHCA(Architect). Need to know if this is good ?

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• Are there any negative impact running all services on a single static IP?

  - by Jake

  I need to setup a VPN trunk (with remote branch office location), Video Conference and Web Server on-premise in the office. I am used to ISP providing blocks of 8 or 16 IPs. But I have a new ISP which says they only can provide a single IP. Are there any issues with running all services on a single IP? I don't think this has any thing to do with bandwidth..? I'm not using SSL certificates... I can do port forwarding to different machines... What else...? Disclaimer: I am a programmer by training. Sorry for noob question.

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• Flushing disk cache for performance benchmarks?

  - by Ido Hadanny

  I'm doing some performance benchmark on some heavy SQL script running on postgres 8.4 on a ubuntu box (natty). I'm experiencing some pretty un-stable performance, even though I'm supposed to be the only one running on the machine (the same script on the exact same data might run in 20m and then 40m for no specific reason). So, remembering my distant DBA training, I decided I should flush the postgres cache, using sudo /etc/init.d/postgresql restart, but it's still shaky! My question: maybe I'm missing some caches in my disk/os? I'm using a netapp appliance as my storage. Am I on the right track? Do I even want to make sure I get repeatable performance before I start tuning?

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• Corporate IM with video that actually works, suggestions?

  - by Erik P. Skaalerud

  Hi. Does anyone here have a suggestion for a cross-platform IM solution wich will work with voip/video on both Windows (XP and 7) and Mac OS X from 10.4 and upwards? Right now were in a kind of mixed enviroment, with some Mac users using iChat server since they need video support (conference across several offices over VPN), but it wont't work on windows clients. The rest of us are happily using Openfire+Spark, but there's no VoIP or video avaible from what i've found, unless you want to add in several 3rd party software (like red5 and asterisk). Requirements: As said before; must work on both Windows and Mac Internal server (no Skype etc) File transfer between platforms SSO (Single Sign-On) via Active Directory authentication Some sort of screen sharing would be a plus, like switching over to a screen capture (powerpoint, software training etc) We can afford to buy software if that's needed to get this working without any hiccups across platforms. Pre-thanks to anyone who gives suggestions.

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• Installing packages in R path[1]="\file/users/bernard/R/win-library/2.15": Access is denied

  - by user1812210

  I recently attended an R training course and was happily working with a laptop in RStudio. On my return to the office I installed RStudio and I tried to run some scripts I had gathered from the course. However, these scripts required me to install packages and when I tried to install the packages the result was an error. Error in install.packages : path[1]="\file/users/bernard/R/win-library/2.15": Access is denied In my firm we write to a server drive refferred to as the U: drive rather than the hard disk on the desktop for security reasons. Any ideas what is going on? I have checked the properties of the folder in windows and it says I have permission but still it fails. I have tried creating a folder on the C drive and directing R_LIBS_USER to it but no luck.

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• More than one XP Mode virtual machines okay under Win 7?

  - by kousen

  I really like the Windows XP Mode virtual machine that comes with Windows 7 (once you download the integration components). I teach technical training classes, and having a machine configured for the classroom is very helpful. My question is, can I configure more than one? The documentation suggests you can make multiple virtual machines, but I can't tell if I can have multiple "Windows XP Mode" VMs. It can't be as simple as configuring one, then just making a copy of the primary disk file, could it? I only plan to run one at a time, but I'd like to configure multiple different VMs for different classes, all running XP if possible. Thanks for any help!

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• How can I share a video file during a webinar?

  - by Brien Malone

  Here is the scenario: I have a number of remote employees around the globe. I want to have a video chatting session. No problem there. Halfway through, I want to shut off all camera video feeds and simulcast (synchronous) a training video to my team. How do I do this? We have tried office communicator, but the frame rate was awful and no audio. Adobe Connect had similar trouble. In both cases we were limited by the main office's small internet pipe, but it is clear that video delivered by shared desktop is not a good solution.

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• Inserting Keynote slides into a Pages document

  - by Ian Turner

  I have a number of training documents which are formed from a word processor file and a slideshow. I'd like to be able to keep them together ideally by inserting the slides from Keynote into Pages. Is there any way of doing this quickly. So far I have tried Applescript with little success, I can drag and drop the slides one at a time but it is a bit slow and I've tried turning the slideshow into and dragging it into Pages but this only pulls in the first slide. Does anyone have any better ideas?

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• Inserting Keynote slides into a Pages document

  - by Ian Turner

  I have a number of training documents which are formed from a word processor file and a slideshow. I'd like to be able to keep them together, ideally by inserting the slides from Keynote into Pages. Is there any way of doing this quickly? So far I have tried Applescript with little success. I can drag and drop the slides one at a time but it is a bit slow, and I've tried turning the slideshow into and dragging it into Pages but this only pulls in the first slide. Does anyone have any better ideas?

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• Linux Security/Sysadmin Courses in London?

  - by mister k

  Hi, My employer has offered to send me on a couple of training courses and I'm just looking for some recommendations. I'm mainly looking to improve my security and general sysadmin skills. I would like to do something focused on UNIX as I mainly work with Linux boxes (but also a couple of FreeBSD boxes). I don't want to do a study-from-home course, so I would need to find somewhere based in London. It would be great to hear from anyone who has some experience with this kind of course. The courses I've found so far are: www.learningtree.co.uk/courses/uk433.htm www.city.ac.uk/cae/cfa/computing/systems_it/linux.html www.city.ac.uk/cae/cfa/computing/systems_it/unix_tools_ss.html I'm not sure the City University courses are advanced enough as I already have experience... Thanks!

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• how to separate a network for traffic

  - by Student_CVO

  At the moment our all computers in one big LAN, it is the intention to separate the admin and edu (it's in a school) especially for traffic and less for security. How do this best? I have a drawing, but can't post it (a can send it in a mail) Firewall?, VLAN?, IPCop (no two green zones)?, pfsense? ... Should there be two scopes on the dhcp server (WIN 2008 R2), one for admin and one for edu or is one scope enough? I would like your advice, I am a student in training with this task as a project. Thanks

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• LInux (Ubuntu Karmic) equivalent to Pawsense

  - by LRE

  I now work from a home office - much to the delight of my cats. One in particular likes to come for a hug several times a day. That in itself is fine but he tends to sit on my laptop keyboard whilst I'm working on my desktop and vice-versa. Also he'll walk across any keyboard I'm actually using at the time. I've found Pawsense and would like to know if anyone can suggest a Linux equivalent (or some incantations to achieve the same). Training him out of sitting on the keyboard is likely to prove fruitless (a suggested here). He's far more pig-headed than I am. This conversation discusses some utilities like xlock et al but I'd prefer if possible to have something more along the lines of Pawsense that doesn't lock the keyboard but "simply" intercepts cat-like typing. Thanks

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• Does splitting out Data, Logs, and TempDB matter using a SAN with SQL 2008

  - by MVCylon

  I'm not a server admin. So be gentle. But I was just at a conference and in one of the training classes the Instructor explained some SQL DBA best practices. One of which was to separate out Mdf,Ldf, and TempDB onto different drives to increase performance. Now at our office we have a san. The Sys Admins created 3 san drives one for data, one for Logs, and one for TempDB. My intuition tells me that was a wasted effort...was it? I don't know alot of the details, but if you ask i'll try to fill in any specs needed to answer this question accurately.

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• Multi-Document TOC showing in wrong order

  - by Jeremy DeStefano

  I had a large document that was having formatting issues, so I split it into 2 files. Chapters 1-7 are in the main doc with the TOC and a second doc has chapters 8-12. I have the following: {TOC \O "1-3" \H \Z \U} {RD \f "MCDPS Training Manual Part2.docx"} The TOC is created and has entries from both documents, however its showing the entries from Chapter 8-11 first and then Chapter 1-7. I've read that it should list them based on page numbers, but its not. Chapter 8 starts at page 121, yet its listing it first. How can I get it to show the TOC from the main doc first and then the RD?

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• Domain Controller Placement

  - by Matt

  I've been working through some Exchange training documentation (the official MS e-learning package) and all of the design scenarios allude to placing at least one DC from your forest root domain in every site. I'm not sure whether this just relates to Exchange, but I can think of a number of issues we experience in our forest that would be resolved by this. For example, a Microsoft support engineer has stated that EVERY client in a child domain (i.e. all workstations and member servers) need access to a forest root DC to check certificate/template permissions, even on a subordinate CA. I have attempted to locate documentation or guidelines from Microsoft on this, but have not been able to find anything. I found the Domain Controller Placement guide, but it's only a form - you would use it to document where you will place your DCs, but it doesn't give any guidance on where you should deploy them. Does anyone know where, or if, I can find any such documentation?

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• Time difference between servers after disaster recovery

  - by Sandokan

  We are running an old training system based on Windows Server 2003 and XP-clients. The solution is rather simple with four servers, two of them beeing DC:s. Everything is preconfigured and that goes for backup scheme as well. The backup software is Symantec BackupExec 2010. The scheme is a standard GF-F-S routine with full backups running once a week on Sundays. The other six days run differential backups. Now let's say in a worst case scenario, a server crashes on Saturday and we have to restore it from backup. The last backup will then be six days old and thus it will come online with six days old configurations. Will this pose a problem for the other servers or will the recovered server "get in line" eventually?

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• JAVA vs .NET Technology - Way 2 go Futher

  - by Sarang

  I have my subject .net acedemically. I also learned core-java and did a project as well. I took training from a java firm. Now, as a skill I do have knowledge as both language. But, it is creating a large problem to me that, which field I should chhose? Even if having better OOP funda, will it be easier for me to transfer from one-another in future ? Please suggest me a way. Also, we do have may technologies available at both side, like JSP, JSF, J2ME, Share Point, SilverLight etc. Which is better as per their reliabity point of view? Which are fast growing and useful technologies used mostly in current IT corporate world ? Are they easier to learn at fresher's point of view? Please answer. Perhaps, this answer may help me mostly to create my way to learn them and go further.

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