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• Grepping grep output fails

  - by viraptor

  I'm trying to grep the output of ngrep. Unfortunately when I add another grep to the pipeline, I get no output at all. It can be some other command too - cat / grep / tee - everything breaks the chain. Example: # this works: $ ngrep -l -q -T -Wbyline -d any udp and port 5060 | egrep -B1 '^SIP/2.0 180' -- U +1.469535 xxx:5060 -> xxx:5060 SIP/2.0 180 Ringing. -- U +0.001384 xxx:5060 -> xxx:2048 SIP/2.0 180 Ringing. but #these don't: $ ngrep -l -q -T -Wbyline -d any udp and port 5060 | egrep -B1 '^SIP/2.0 180' | egrep '^U' $ ngrep -l -q -T -Wbyline -d any udp and port 5060 | egrep -B1 '^SIP/2.0 180' | cat $ ngrep -l -q -T -Wbyline -d any udp and port 5060 | egrep -B1 '^SIP/2.0 180' | tee test If I use cat somefile instead of ngrep at the start, everything works as expected. Any ideas what could go wrong here?

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• Sun Ray Hardware Last Order Dates & Extension of Premier Support for Desktop Virtualization Software

  - by Adam Hawley

  In light of the recent announcement  to end new feature development for Oracle Virtual Desktop Infrastructure Software (VDI), Oracle Sun Ray Software (SRS), Oracle Virtual Desktop Client (OVDC) Software, and Oracle Sun Ray Client hardware (3, 3i, and 3 Plus), there have been questions and concerns regarding what this means in terms of customers with new or existing deployments.  The following updates clarify some of these commonly asked questions. Extension of Premier Support for Software Though there will be no new feature additions to these products, customers will have access to maintenance update releases for Oracle Virtual Desktop Infrastructure and Sun Ray Software, including Oracle Virtual Desktop Client and Sun Ray Operating Software (SROS) until Premier Support Ends.  To ensure that customer investments for these products are protected, Oracle  Premier Support for these products has been extended by 3 years to following dates: Sun Ray Software - November 2017 Oracle Virtual Desktop Infrastructure - March 2017 Note that OVDC support is also extended to the above dates since OVDC is licensed by default as part the SRS and VDI products.   As a reminder, this only affects the products listed above.  Oracle Secure Global Desktop and Oracle VM VirtualBox will continue to be enhanced with new features from time-to-time and, as a result, they are not affected by the changes detailed in this message. The extension of support means that customers under a support contract will still be able to file service requests through Oracle Support, and Oracle will continue to provide the utmost level of support to our customers as expected,  until the published Premier Support end date.  Following the end of Premier Support, Sustaining Support remains an 'indefinite' period of time.   Sun Ray 3 Series Clients - Last Order Dates For Sun Ray Client hardware, customers can continue to purchase Sun Ray Client devices until the following last order dates: Product Marketing Part Number Last Order Date Last Ship Date Sun Ray 3 Plus TC3-P0Z-00, TC3-PTZ-00 (TAA) September 13, 2013 February 28, 2014 Sun Ray 3 Client TC3-00Z-00 February 28, 2014 August 31, 2014 Sun Ray 3i Client TC3-I0Z-00 February 28, 2014 August 31, 2014 Payflex Smart Cards X1403A-N, X1404A-N February 28, 2014 August 31, 2014 Note the difference in the Last Order Date for the Sun Ray 3 Plus (September 13, 2013) compared to the other products that have a Last Order Date of February 28, 2014. The rapidly approaching date for Sun Ray 3 Plus is due to a supplier phasing-out production of a key component of the 3 Plus.   Given September 13 is unfortunately quite soon, we strongly encourage you to place your last time buy as soon as possible to maximize Oracle's ability fulfill your order. Keep in mind you can schedule shipments to be delivered as late as the end of February 2014, but the last day to order is September 13, 2013. Customers wishing to purchase other models - Sun Ray 3 Clients and/or Sun Ray 3i Clients - have additional time (until February 28, 2014) to assess their needs and to allow fulfillment of last time orders.  Please note that availability of supply cannot be absolutely guaranteed up to the last order dates and we strongly recommend placing last time buys as early as possible.  Warranty replacements for Sun Ray Client hardware for customers covered by Oracle Hardware Systems Support contracts will be available beyond last order dates, per Oracle's policy found on Oracle.com here.  Per that policy, Oracle intends to provide replacement hardware for up to 5 years beyond the last ship date, but hardware may not be available beyond the 5 year period after the last ship date for reasons beyond Oracle's control. In any case, by design, Sun Ray Clients have an extremely long lifespan  and mean time between failures (MTBF) - much longer than PCs, and over the years we have continued to see first- and second generations of Sun Rays still in daily use.  This is no different for the Sun Ray 3, 3i, and 3 Plus.   Because of this, and in addition to Oracle's continued support for SRS, VDI, and SROS, Sun Ray and Oracle VDI deployments can continue to expand and exist as a viable solution for some time in the future. Continued Availability of Product Licenses and Support Oracle will continue to offer all existing software licenses, and software and hardware support including: Product licenses and Premier Support for Sun Ray Software and Oracle Virtual Desktop Infrastructure Premier Support for Operating Systems (for Sun Ray Operating Software maintenance upgrades/support)  Premier Support for Systems (for Sun Ray Operating Software maintenance upgrades/support and hardware warranty) Support renewals For More Information For more information, please refer to the following documents for specific dates and policies associated with the support of these products: Document 1478170.1 - Oracle Desktop Virtualization Software and Hardware Lifetime Support Schedule Document 1450710.1 - Sun Ray Client Hardware Lifetime schedule Document 1568808.1 - Document Support Policies for Discontinued Oracle Virtual Desktop Infrastructure, Sun Ray Software and Hardware and Oracle Virtual Desktop Client Development For Sales Orders and Questions Please contact your Oracle Sales Representative or Saurabh Vijay ([email protected])

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• Simple script to get referenced table and their column names

  - by Peter Larsson

  -- Setup user supplied parameters DECLARE @WantedTable SYSNAME   SET     @WantedTable = 'Sales.factSalesDetail'   -- Wanted table is "parent table" SELECT      PARSENAME(@WantedTable, 2) AS ParentSchemaName,             PARSENAME(@WantedTable, 1) AS ParentTableName,             cp.Name AS ParentColumnName,             OBJECT_SCHEMA_NAME(parent_object_id) AS ChildSchemaName,             OBJECT_NAME(parent_object_id) AS ChildTableName,             cc.Name AS ChildColumnName FROM        sys.foreign_key_columns AS fkc INNER JOIN  sys.columns AS cc ON cc.column_id = fkc.parent_column_id                 AND cc.object_id = fkc.parent_object_id INNER JOIN  sys.columns AS cp ON cp.column_id = fkc.referenced_column_id                 AND cp.object_id = fkc.referenced_object_id WHERE       referenced_object_id = OBJECT_ID(@WantedTable)   -- Wanted table is "child table" SELECT      OBJECT_SCHEMA_NAME(referenced_object_id) AS ParentSchemaName,             OBJECT_NAME(referenced_object_id) AS ParentTableName,             cc.Name AS ParentColumnName,             PARSENAME(@WantedTable, 2) AS ChildSchemaName,             PARSENAME(@WantedTable, 1) AS ChildTableName,             cp.Name AS ChildColumnName FROM        sys.foreign_key_columns AS fkc INNER JOIN  sys.columns AS cp ON cp.column_id = fkc.parent_column_id                 AND cp.object_id = fkc.parent_object_id INNER JOIN  sys.columns AS cc ON cc.column_id = fkc.referenced_column_id                 AND cc.object_id = fkc.referenced_object_id WHERE       parent_object_id = OBJECT_ID(@WantedTable)

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• Willkommen in der Cloud. Aber nur mit den richtigen Standards.

  - by A&C Redaktion

  Cloud Computing ist das „In"-Thema, über das Anwender, Partner und Anbieter gleichermaßen heiß diskutieren. Reinhard Arnhold, Director Channel Sales, ist ein echter Kenner der Materie und zeigt im Video die unterschiedlichen Perspektiven auf, die ein ISV einnehmen kann. Die Geschäftsmodelle erfahren durch die Möglichkeit des Cludcomputings eine neue Dimension. Für welches Modell sich ISVs hierbei auch entscheiden, den richtigen Standard bei der Lösungsarchitektur zu wählen, das ist, so Reinhard Arnhold, eine der wichtigsten Erfolgsvoraussetzungen. Für ISVs, die aktuell noch keine Cloud Computing-fähigen Anwendungen haben, hat Reinhard Arnhold eine gute Botschaft. Oracle ist vorbereitet, mit der standardisierten Oracle Architektur den ISVs den Weg in die Cloud zu bahnen. Erlauben Sie ein kleines Wortspiel: Das ist der „Stairway to heaven". Es kann also ganz einfach sein, den geschäftlichen Himmel durch die Cloud zu erreichen.

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• OT: Fixing choppy video playback on OS X

  - by terrencebarr

  This is a bit off-topic but I wanted to share because it seems a lot of people are running into issues with choppy video playback and stutter on Mac OS X. I am using a Mac Mini with Snow Leopard (10.6.8) as a home media center and it has worked great in the past, playing back music and videos from multiple sources (web, quicktime, VLC, EyeTV). A few weeks ago the video playback from all my sources started to become choppy, to stutter, and often the picture would hang for seconds at a time. Totally unusable. Drove me nuts for two weeks. After much research and trial-and-error it turns out the problem was an outdated Flash Player which seems to have messed up the video pipeline for the entire system. The short is, I updated the Flash Player to version 11 directly from the Adobe web site, rebooted the Mac Mini, and all is well again! Judging from the various posts across the web, video playback appears to be a fairly widespread problem for Mac users and I hope this helps some of you out there! And I can’t wait to get rid of Flash altogether – I can’t remember the times it has crashed my browser, hung my system, and screwed up things. Thanks Adobe ;-( Cheers, – Terrence Filed under: Uncategorized Tagged: Adobe Flash, Mac OS X

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• What Technology can Render Medium Scale 3d Environments in a Web-Browser

  - by JakeM

  I intend to make a web application that displays 3d environments that can be navigated by dragging(with a finger or mouse depending on the platform). The web app will render 3d environments of development sites including contours, water pipeline locations, buildings etc. I am trying to decide what technology/libraries to use that will create a web-app that will work on Android-Web-Browser, iOS-Safari, IE9, Safari, Firefox and Chrome. And also what technology will provide speed in development. I understand that this is 'asking for my cake and eating it too'/'asking for the moon' but I don't know all the technologies out there - so there may be advanced libraries that can render 3d environments across many web-browsers including the main smart phone ones and I dont know of them. The 3d rendering would not be highly detailed buildings or water with effects, but rather simple 3d representations of these objects. The environment would be navigable by dragging around and you could view the landscape in layers(view only contour lines, view only underground pipelines, view only sewerage pipes, etc.). Are there any 3d libraries for web-browsers out there? Is there a way to run OpenGL(or OpenGL ES) through a webbrowser? What technology would you use if you were making this kind of app/web app that should work on desktop Windows, Android, iOS and WindowsPhone? Is there any technology I have failed to mention that would be good for this kind of project? I am tending towards a Browser Driven Web App because I get that cross platform ability(where it even works on linux and MacOS by using compatible web-browsers). Also I know of CSS3 transforms that can create cubes that can rotate in 3d space(NOTE only works for WebKit browsers - so no IE :( ). But I don't know if CSS3 is robust enough to render whole 3d environments? Do you think it could? Maybe I could use HTML5 canvas's for this? Can Google maps create custom 3d maps?

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• Load order in XNA?

  - by marc wellman

  I am wondering whether the is a mechanism to manually control the call-order of void Game.LoadContent() as it is the case with void Game.Draw(GameTime gt) by setting int DrawableGameComponent.DrawOrder ? except the order that results from adding components to the Game.Components container and maybe there exists something similar with Game.Update(GameTime gt) ? UPDATE To exemplify my issue consider you have several game components which do depends to each other regarding their instantiation. All are inherited from DrawableGameComponent. Now suppose that in one of these components you are loading a Model from the games content pipeline and add it to some static container in order to provide access to it for other game components. public override LoadContent() { // ... Model m = _contentManager.Load<Model>(@"content/myModel"); // GameComponents is a static class with an accessible list where game components reside. GameComponents.AddCompnent(m); // ... } Now it's easy to imagine that this components load method has to precede other game components that do want to access the model m in their own load method.

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• Geek Deals: Discounted Monitors, Cheap Peripherals, and Free Apps

  - by Jason Fitzpatrick

  Looking to save some cash while stocking up on computers, peripherals, apps, and other goodies? Hit up our deal list for discounts on all manner of geeky gear. We’ve combed the net and grabbed some fresh off the press deals for you to take advantage of. Unlike traditional brick and mortar sales internet deals are fast and furious so don’t be surprised if by the time you get to a particularly hot deal the stock is gone or the uses-per-coupon rate has been exceeded. How To Encrypt Your Cloud-Based Drive with BoxcryptorHTG Explains: Photography with Film-Based CamerasHow to Clean Your Dirty Smartphone (Without Breaking Something)

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• More Collateral to drive Remarketer Activity

  - by martin.morganti(at)oracle.com

  Over the last few months we have added a range of marketing materials to the Remarketer Level pages including an extensive set of Marketing Kits to support the Solution Kits previously available. As part of the continuing program, we have just added some additional training for Remarketers at no cost. In addition to the Oracle 1-Click Technology Products Guided Learning Path which explains about the program and how to position the products, we have added Oracle Database 11g 1-Click Technology Sales Guided Learning Path. This Learning path allows Remarketers to get access to more detailed training on the Oracle 11G database and so develop their understanding of the opportunities they could be benefiting from today, by reselling the 1-click products. This is in direct response to requests to make more training available to the Remarketers, so take the opportunity to let your Remarketer customers and prospects know about this additional training and how they can Jump Start a resell business with Oracle today with No Fees, No Barriers and No Excuses.

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• Solving Big Problems with Oracle R Enterprise, Part II

  - by dbayard

  Part II – Solving Big Problems with Oracle R Enterprise In the first post in this series (see https://blogs.oracle.com/R/entry/solving_big_problems_with_oracle), we showed how you can use R to perform historical rate of return calculations against investment data sourced from a spreadsheet.  We demonstrated the calculations against sample data for a small set of accounts.  While this worked fine, in the real-world the problem is much bigger because the amount of data is much bigger.  So much bigger that our approach in the previous post won’t scale to meet the real-world needs. From our previous post, here are the challenges we need to conquer: The actual data that needs to be used lives in a database, not in a spreadsheet The actual data is much, much bigger- too big to fit into the normal R memory space and too big to want to move across the network The overall process needs to run fast- much faster than a single processor The actual data needs to be kept secured- another reason to not want to move it from the database and across the network And the process of calculating the IRR needs to be integrated together with other database ETL activities, so that IRR’s can be calculated as part of the data warehouse refresh processes In this post, we will show how we moved from sample data environment to working with full-scale data.  This post is based on actual work we did for a financial services customer during a recent proof-of-concept. Getting started with the Database At this point, we have some sample data and our IRR function.  We were at a similar point in our customer proof-of-concept exercise- we had sample data but we did not have the full customer data yet.  So our database was empty.  But, this was easily rectified by leveraging the transparency features of Oracle R Enterprise (see https://blogs.oracle.com/R/entry/analyzing_big_data_using_the).  The following code shows how we took our sample data SimpleMWRRData and easily turned it into a new Oracle database table called IRR_DATA via ore.create().  The code also shows how we can access the database table IRR_DATA as if it was a normal R data.frame named IRR_DATA. If we go to sql*plus, we can also check out our new IRR_DATA table: At this point, we now have our sample data loaded in the database as a normal Oracle table called IRR_DATA.  So, we now proceeded to test our R function working with database data. As our first test, we retrieved the data from a single account from the IRR_DATA table, pull it into local R memory, then call our IRR function.  This worked.  No SQL coding required! Going from Crawling to Walking Now that we have shown using our R code with database-resident data for a single account, we wanted to experiment with doing this for multiple accounts.  In other words, we wanted to implement the split-apply-combine technique we discussed in our first post in this series.  Fortunately, Oracle R Enterprise provides a very scalable way to do this with a function called ore.groupApply().  You can read more about ore.groupApply() here: https://blogs.oracle.com/R/entry/analyzing_big_data_using_the1 Here is an example of how we ask ORE to take our IRR_DATA table in the database, split it by the ACCOUNT column, apply a function that calls our SimpleMWRR() calculation, and then combine the results. (If you are following along at home, be sure to have installed our myIRR package on your database server via  “R CMD INSTALL myIRR”). The interesting thing about ore.groupApply is that the calculation is not actually performed in my desktop R environment from which I am running.  What actually happens is that ore.groupApply uses the Oracle database to perform the work.  And the Oracle database is what actually splits the IRR_DATA table by ACCOUNT.  Then the Oracle database takes the data for each account and sends it to an embedded R engine running on the database server to apply our R function.  Then the Oracle database combines all the individual results from the calls to the R function. This is significant because now the embedded R engine only needs to deal with the data for a single account at a time.  Regardless of whether we have 20 accounts or 1 million accounts or more, the R engine that performs the calculation does not care.  Given that normal R has a finite amount of memory to hold data, the ore.groupApply approach overcomes the R memory scalability problem since we only need to fit the data from a single account in R memory (not all of the data for all of the accounts). Additionally, the IRR_DATA does not need to be sent from the database to my desktop R program.  Even though I am invoking ore.groupApply from my desktop R program, because the actual SimpleMWRR calculation is run by the embedded R engine on the database server, the IRR_DATA does not need to leave the database server- this is both a performance benefit because network transmission of large amounts of data take time and a security benefit because it is harder to protect private data once you start shipping around your intranet. Another benefit, which we will discuss in a few paragraphs, is the ability to leverage Oracle database parallelism to run these calculations for dozens of accounts at once. From Walking to Running ore.groupApply is rather nice, but it still has the drawback that I run this from a desktop R instance.  This is not ideal for integrating into typical operational processes like nightly data warehouse refreshes or monthly statement generation.  But, this is not an issue for ORE.  Oracle R Enterprise lets us run this from the database using regular SQL, which is easily integrated into standard operations.  That is extremely exciting and the way we actually did these calculations in the customer proof. As part of Oracle R Enterprise, it provides a SQL equivalent to ore.groupApply which it refers to as “rqGroupEval”.  To use rqGroupEval via SQL, there is a bit of simple setup needed.  Basically, the Oracle Database needs to know the structure of the input table and the grouping column, which we are able to define using the database’s pipeline table function mechanisms. Here is the setup script: At this point, our initial setup of rqGroupEval is done for the IRR_DATA table.  The next step is to define our R function to the database.  We do that via a call to ORE’s rqScriptCreate. Now we can test it.  The SQL you use to run rqGroupEval uses the Oracle database pipeline table function syntax.  The first argument to irr_dataGroupEval is a cursor defining our input.  You can add additional where clauses and subqueries to this cursor as appropriate.  The second argument is any additional inputs to the R function.  The third argument is the text of a dummy select statement.  The dummy select statement is used by the database to identify the columns and datatypes to expect the R function to return.  The fourth argument is the column of the input table to split/group by.  The final argument is the name of the R function as you defined it when you called rqScriptCreate(). The Real-World Results In our real customer proof-of-concept, we had more sophisticated calculation requirements than shown in this simplified blog example.  For instance, we had to perform the rate of return calculations for 5 separate time periods, so the R code was enhanced to do so.  In addition, some accounts needed a time-weighted rate of return to be calculated, so we extended our approach and added an R function to do that.  And finally, there were also a few more real-world data irregularities that we needed to account for, so we added logic to our R functions to deal with those exceptions.  For the full-scale customer test, we loaded the customer data onto a Half-Rack Exadata X2-2 Database Machine.  As our half-rack had 48 physical cores (and 96 threads if you consider hyperthreading), we wanted to take advantage of that CPU horsepower to speed up our calculations.  To do so with ORE, it is as simple as leveraging the Oracle Database Parallel Query features.  Let’s look at the SQL used in the customer proof: Notice that we use a parallel hint on the cursor that is the input to our rqGroupEval function.  That is all we need to do to enable Oracle to use parallel R engines. Here are a few screenshots of what this SQL looked like in the Real-Time SQL Monitor when we ran this during the proof of concept (hint: you might need to right-click on these images to be able to view the images full-screen to see the entire image): From the above, you can notice a few things (numbers 1 thru 5 below correspond with highlighted numbers on the images above.  You may need to right click on the above images and view the images full-screen to see the entire image): The SQL completed in 110 seconds (1.8minutes) We calculated rate of returns for 5 time periods for each of 911k accounts (the number of actual rows returned by the IRRSTAGEGROUPEVAL operation) We accessed 103m rows of detailed cash flow/market value data (the number of actual rows returned by the IRR_STAGE2 operation) We ran with 72 degrees of parallelism spread across 4 database servers Most of our 110seconds was spent in the “External Procedure call” event On average, we performed 8,200 executions of our R function per second (110s/911k accounts) On average, each execution was passed 110 rows of data (103m detail rows/911k accounts) On average, we did 41,000 single time period rate of return calculations per second (each of the 8,200 executions of our R function did rate of return calculations for 5 time periods) On average, we processed over 900,000 rows of database data in R per second (103m detail rows/110s) R + Oracle R Enterprise: Best of R + Best of Oracle Database This blog post series started by describing a real customer problem: how to perform a lot of calculations on a lot of data in a short period of time.  While standard R proved to be a very good fit for writing the necessary calculations, the challenge of working with a lot of data in a short period of time remained. This blog post series showed how Oracle R Enterprise enables R to be used in conjunction with the Oracle Database to overcome the data volume and performance issues (as well as simplifying the operations and security issues).  It also showed that we could calculate 5 time periods of rate of returns for almost a million individual accounts in less than 2 minutes. In a future post, we will take the same R function and show how Oracle R Connector for Hadoop can be used in the Hadoop world.  In that next post, instead of having our data in an Oracle database, our data will live in Hadoop and we will how to use the Oracle R Connector for Hadoop and other Oracle Big Data Connectors to move data between Hadoop, R, and the Oracle Database easily.

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• Can Kind People Finish First?

  - by Oracle Accelerate for Midsize Companies

  by Jim Lein, Oracle Midsize Programs In an earlier post, I expressed my undying love for KIND Snacks' products. This month's Oracle Profit magazine features an interview with KIND Healthy Snacks Founder and CEO Daniel Lubetzky entitled "Better Business". Lubetzky expresses his vision for making KIND a "not for profit only" company.  All great companies start with a good idea. In this case, that one great idea was to offer a healthy snack with ingredients you can "see and pronounce". That's one of things I really like about this company--that coupled with the fact that their snacks taste great. They compete in an over crowded playing field but I've found that it's rare to find an energy snack that both tastes good and is good for you.  A couple of interesting facts I learned from reading this article: Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} 9 out of 10 consumers who try a KIND bar will purchase a KIND product again and recommend it to others KIND has the highest Net Promoter Score among the top 10 brands in the nutritional bar category (I confess I've never heard about this rating before but now that I have it's pretty cool) KIND's coporate mantra, "Do the Kind Thing" both encourages people to do random acts of kindness and provides easy mechanisms for doing so. Not coincidentally, I think, KIND is indeed a story about how nice guys can finish first. KIND has doubled in size every year for the last ten  years and now employees over 300 people, with sales exceeding $120M annually. Growth Applies Pressures One thing I know for certain from interacting our with fast growing customers over the last fifteen years is that growth applies myriad pressures across the organization--resources, processes, technology systems, and leadership agility. And it's easy to forget that Oracle was once an entrepreneurial startup and experienced all those same pressures that other growing companies are experiencing today. When asked by Profit Editor in Chief Aaron Lazenby, " What sort of pressure does KIND"s growth and success place on operations?", Lubetzky responded, "We have a demand planning process right now that is manual to a significant extent, and it just takes so much management time. It takes us days and sometimes weeks to produce information that is critical to our business—and by the time we get the results, we need revised data. Our sales leadership could go out selling, but instead they’re talking to our team about forecasts." Hitching Your Wagon to Oracle Lubetzky and his team selected Oracle for what I believe is our company's greatest strength: hitch your wagon to Oracle and you can trust that we will be there for the long run with the solutions you need and financial staying power. In Lubetzky's words, "The KIND philosophy requires you to have a long-term view of things; taking shortcuts may be the fastest way to get things done, but in the long term that can come back and bite you. Oracle is the type of company—and has the kind of platform—that is here for the long term. It’s not going to go away tomorrow. And Oracle is going to invest all the necessary resources into staying ahead of the game and improving." o next time you're in the supermarket or an REI (my favorite store in the world) or any of the other 80,000 locations that carry KIND, give one a try. Maybe some day you'll want to become a KIND Brand Ambassador.   Looking for more news and information about Oracle Solutions for Midsize Companies? Read the latest Oracle for Midsize Companies Newsletter Sign-up to receive the latest communications from Oracle’s industry leaders and experts Jim Lein I evangelize Oracle's enterprise solutions for growing midsize companies. I recently celebrated 15 years with Oracle, having joined JD Edwards in 1999. I'm based in Evergreen, Colorado and love relating stories about creativity and innovation whether they be about software, live music, or the mountains. The views expressed here are my own, and not necessarily those of Oracle.

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• The current state of a MERGE Destination for SSIS

  - by jamiet

  Hugo Tap asked me on Twitter earlier today whether or not there existed a SSIS Dataflow Destination component that enabled one to MERGE data into a table rather than INSERT it. Its a common request so I thought it might be useful to summarise the current state of play as regards a MERGE destination for SSIS. Firstly, there is no MERGE destination component in the box; that is, when you install SSIS no MERGE Destination will be available. That being said the SSIS team have made available a MERGE destination component via Codeplex which you can get from http://sqlsrvintegrationsrv.codeplex.com/releases/view/19048. I have never used it so cannot vouch for its usefulness although judging by some of the reviews you might not want to set your expectations too high. Your mileage may vary.   In the past it has occurred to me that a built-in way to provide MERGE from the SSIS pipeline would be highly valuable. I assume that this would have to be provided by the database into which you were merging hence in March 2010 I submitted the following two requests to Connect: BULK MERGE (111 votes at the time of writing) [SSIS] BULK MERGE Destination (15 votes) If you think these would be useful feel free to vote them up and add a comment. Lastly, this one is nothing to do with SSIS but if you want to perform a minimally logged MERGE using T-SQL Sunil Agarwal has explained how at Minimal logging and MERGE statement. @Jamiet

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• No Cost 1-Click Remarketer Level Training

  - by martin.morganti(at)oracle.com

  The Remarketer level has proven to be a great success as a way of enabling Remarketers to Jump start a resale business with Oracle. As part of the Knowledge Zone for the 1-Click Products we have some no cost training available - the Oracle 1-Click Technology Products Guided Learning Path - which explains about the program and how to position Oracle products. We have been working to increase the training that is available for Remarketers and I am pleased to let you know that we have recently added more no cost training. The training path that we have released is the Oracle Database 11g 1-Click Technology Sales Guided Learning Path . This set of courses provides more detail on the Oracle 11G Database and will help you to better uncover and exploit opportunities for you to sell Oracle 11G as part of your solutions. So if you are interested in a No Fees, No Barriers No Excuses way to resell Oracle 1-Click products look at the Remarketer page and take the free 1-Click Guided Learning paths in the Training Section to kick start your activity.

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• Bash: create anonymous fifo

  - by Adrian Panasiuk

  We all know mkfifo and pipelines. The first one creates a named pipe, thus one has to select a name, most likely with mktemp and later remember to unlink. The other creates an anonymous pipe, no hassle with names and removal, but the ends of the pipe get tied to the commands in the pipeline, it isn't really convenient to somehow get a grip of the file descriptors and use them in the rest of the script. In a compiled program, I would just do ret=pipe(filedes); in Bash there is exec 5<>file so one would expect something like "exec 5<> -" or "pipe <5 >6" -is there something like that in Bash?

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• Do I create new site or add to existing site?

  - by nitbuntu

  Hi, Suppose, as an example, I have a website with the address, www.cool-gifts.com and I'm getting regular sales and its a worthwhile site, but no great fireworks. After research I find that there is a great market for '2nd hand stuff' and I'd like to serve that market. Would it be best to add '2nd hand stuff' as an additional category of gifts in my existing site....or, since the 2nd hand stuff is a market in itself, would I be better off investing time and energy bringing up a whole new site (www.used-stuff.com)? If I had employees and financial resources, it probably would be a no-brainer...start a new site. But, what if you are a small guy, with limited resources? So...new site....or add to existing site?

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• Welcome to the BI & Analytics Pulse Blog

  - by jacqueline.coolidge(at)oracle.com

  In this blog, we'll be taking the pulse of the BI and Analytics market.   We get to meet people who involved in every aspect of the market --  customers that push the envelope and use BI in innovative ways, software developers, product managers, and sales teams in the field.  This sparks lots of ideas.  We'll share our experience and ideas and hope to generate discussion on topics that reflect what's going on in the market and where it will go next.  First topics will include, self-service BI and in memory analytics.   Let us know what you think is interesting. 

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• Oracle CX solutions videos on YouTube

  - by Richard Lefebvre

  Understand Oracle CX solutions pillars quickly and effectively by watching these short videos posted on YouTube: Oracle Sales Cloud http://www.youtube.com/watch?v=rHkOHt7uYWM http://www.youtube.com/watch?v=5TTm06g8Cmo http://www.youtube.com/watch?v=s0iQ8Bckzdk http://www.youtube.com/watch?v=SKvuS-ybrdc Oracle Service Cloud (RightNow) http://www.youtube.com/watch?v=z_SLQkyxC1w http://www.youtube.com/watch?v=O2RgUZcg_lg Oracle Marketing Cloud (Eloqua) http://www.youtube.com/watch?v=ewLHwVWN980 Oracle Commerce Cloud (ATG) http://www.youtube.com/watch?v=OndiZ6dN2zM Oracle Social Cloud (SRM) http://www.youtube.com/watch?v=3-unR0cxm_M Oracle Social Network http://www.youtube.com/watch?v=dK60hDNuTDo&list=PL72B1B1179152822C Endeca http://www.youtube.com/watch?v=vW9eG88EmWk http://www.youtube.com/watch?v=QNBTCWQqJr8 Mobile Solutions Voice: http://www.youtube.com/watch?v=65VXoqVIXuY Mobilytic: http://www.youtube.com/watch?v=JjNvJxrEDHA Enjoy!

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• Get Ready...Oracle CloudWorld is Coming to a City Near You in 2013

  - by Gene Eun

  Is your organization considering the cloud for deploying enterprise applications? Are mobile and social part of your cloud strategy? If you answered YES to either question, then you should plan to join us at an Oracle CloudWorld event, coming to a city near you in 2013. If you attend, you'll get an opportunity to learn firsthand about Oracle Cloud, talk to product experts, see live demos, and network with other industry professionals. By the way, did I mention that Oracle CloudWorld is a FREE event?Whether you're a C-level executive, line of business manager, or hardcore application developer, Oracle CloudWorld will have valuable information for you with keynotes, breakout sessions, demos, and dedicated tracks for: Sales and Marketing Customer Service and Support Finance and Operations Human Resources Application Developers Applications IT Click here to learn more about Oracle CloudWorld, including cities and dates. Hope to see you there!

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• FY13 LIVE Oracle PartnerNetwork Kickoff is June 26th/27th

  - by JuergenKress

  ORACLE CORPORATION - PROPRIETARY AND CONFIDENTIAL Oracle PartnerNetwork | Account | Feedback REGISTER NOW: FY13 LIVE Oracle PartnerNetwork Kickoff is June 26th/27th Join us for a live online event hosted by the Oracle PartnerNetwork team as we kickoff FY13. Hear messages from Judson Althoff, Oracle's SVP of Worldwide Alliances & Channels, as well as other Oracle executives, thought leaders, and partners. During Partner Kickoff you will see: Judson Althoff on FY12 recap and FY13 call to action Executive Addresses from Mark Hurd, Thomas Kurian, John Fowler, and Regional Sales Executives Embed, Sell and Implement the Full Portfolio Business Opportunities for ISV / OEM’s, System Integrators, and Channel Partners Q&A with Regional Alliances & Channels Executives Please register for your regions Partner Kickoff at the appropriate link below: Region Date / Time NAS Tuesday, June 26 @ 8:30 am PT EMEA Tuesday, June 26 @ 2:00 pm BST LAD Tuesday, June 26 @ 2:00pm EDT (Miami) / 3:00pm BRT (Sao Paulo) JAPAN Wednesday, June 27 @ 10:00 am JST APAC Wednesday, June 27 @ 8:30 am IST (Bangalore) / 11:00 am SGT (Singapore)Wednesday, June 27 @ 1:00 pm AEST (Sydney) Be sure to follow us around the web to get the latest on OPN! We look forward to seeing you online,The Oracle PartnerNetwork Team

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• FY13 LIVE Oracle PartnerNetwork Kickoff is June 26th/27th

  - by JuergenKress

  ORACLE CORPORATION - PROPRIETARY AND CONFIDENTIAL Oracle PartnerNetwork | Account | Feedback REGISTER NOW: FY13 LIVE Oracle PartnerNetwork Kickoff is June 26th/27th Join us for a live online event hosted by the Oracle PartnerNetwork team as we kickoff FY13. Hear messages from Judson Althoff, Oracle's SVP of Worldwide Alliances & Channels, as well as other Oracle executives, thought leaders, and partners. During Partner Kickoff you will see: Judson Althoff on FY12 recap and FY13 call to action Executive Addresses from Mark Hurd, Thomas Kurian, John Fowler, and Regional Sales Executives Embed, Sell and Implement the Full Portfolio Business Opportunities for ISV / OEM’s, System Integrators, and Channel Partners Q&A with Regional Alliances & Channels Executives Please register for your regions Partner Kickoff at the appropriate link below: Region Date / Time NAS Tuesday, June 26 @ 8:30 am PT EMEA Tuesday, June 26 @ 2:00 pm BST LAD Tuesday, June 26 @ 2:00pm EDT (Miami) / 3:00pm BRT (Sao Paulo) JAPAN Wednesday, June 27 @ 10:00 am JST APAC Wednesday, June 27 @ 8:30 am IST (Bangalore) / 11:00 am SGT (Singapore)Wednesday, June 27 @ 1:00 pm AEST (Sydney) Be sure to follow us around the web to get the latest on OPN! We look forward to seeing you online,The Oracle PartnerNetwork Team

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• Oracle RightNow CX for Good Customer Experiences

  - by Andreea Vaduva

  Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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• Innovare e creare valore si può ancora fare?

  - by Silvia Valgoi

  In un momento in cui parole come social networking, Web 2.0, e-commerce, mobilità e multicanalità, cloud computing sono sulla bocca di tutti abbiamo deciso di fermare questo turbinio di bla, bla, bla e prenderci del tempo per condividerne con voi significati ed opportunità. Questi sono gli obiettivi del Sales & Marketing Summit che si terrà il prossimo 28 marzo 2012: Conoscere in anteprima Oracle Fusion CRM, la soluzione di nuova generazione per migliorare e incrementare l'efficacia dei processi di Vendita e Marketing. Scoprire come costruire i processi più innovativi di Customer Experience. Incontrare i nostri esperti e sperimentare le nuove soluzioni di Oracle grazie alle Sessioni Interattive dedicate a Fusion CRM e alla Customer Experience. Confrontarti e condividere idee per innovare   Ti aspettiamo!

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• RightNow CX @ OpenWorld: What to Experience

  - by Tony Berk

  We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM.   And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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• INVITATION: EMEA MASTER DATA MANAGEMENT (MDM) PARTNER SUMMIT, 5th December 2011

  - by mseika

  Oracle is pleased to invite you to the EMEA Master Data Management Partner Summit in Portugal on 5th December 2011. Partners such as you have been a key contributor to growth for Oracle’s MDM. And to empower your further growth; Oracle has formed a dedicated MDM Specialization Program to help you further develop your organization’s readiness in selling and delivering Oracle’s Master Data Management solutions that best suit your go-to-market plans and initiatives. For more information about the MDM Partner Summit including the detailed agenda please click here (Login required). Register Now The MDM Partner Summit will be followed by a 4 day MDM Partner Hands On training starting from Dec 6th to 9th with an arrival on Dec 5th. Please feel free to register your company sales and technical employees. See here for more details such as training agenda and registration.

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• Invitation: EMEA Master Data Management (MDM) Partner Summit, 5th December 2011

  - by swalker

  Oracle is pleased to invite you to the EMEA Master Data Management Partner Summit in Portugal on 5th December 2011. Partners such as you have been a key contributor to growth for Oracle’s MDM. And to empower your further growth; Oracle has formed a dedicated MDM Specialization Program to help you further develop your organization’s readiness in selling and delivering Oracle’s Master Data Management solutions that best suit your go-to-market plans and initiatives. For more information about the MDM Partner Summit including the detailed agenda please click here (Login required). Register Now The MDM Partner Summit will be followed by a 4 day MDM Partner Hands On training starting from Dec 6th to 9th with an arrival on Dec 5th. Please feel free to register your company sales and technical employees. See here for more details such as training agenda and registration. Click here to see the full invitation.

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