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  • Customer Experience Management for Retail 2.0 - part 2 / 2

    - by Sanjeev Sharma
    In the previous post, i discussed some of the key trends shaping up in the retail industry, their implications and the challenges facing retailers seeking to regain control of the buyer-seller relationship. Is Customer Experience Management the panacea for the ailing retailers who are now awakening to the power of the consumer? Quite honestly, customer acquisition, retention and satisfaction have been top of mind for retailers for quite some time now. The missing piece of this puzzle is bringing all those countless hours of strategy and planning to fruition. This is more of an execution gap than anything else. Although technology has made consumers more informed, more mobile and more social, customer experience is still largely defined by delivering on the following: Consistent experiences, whether shopping online or offline Personalize-able interaction ("mass market" sounds good as an internal strategy but not when you are a buyer!) Timely order fulfillment, if not pro-active notification of delays Below is a concept architecture for streamlining front-end, mid-office and back-end interfaces through shared process to achieve consistency and efficiency in managing the customer experience from order capture to order provisioning.

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  • Is a 302 redirect to a random URL from the homepage an SEO problem?

    - by CookieMonster
    I originally posted this on Stackoverflow, but I believe here is a better place to ask. My web application is very similar to notepad.cc which redirects to a randomly generated URL upon access, e.g. http://myapp.com/roTr94h4Gd. (Please note that notepad.cc is not my site.) Probably because of this redirect feature, when I do "fetch as Google" or "fetch as Bingbot", I get a 302 and no html content. Not even a <html></html> tag. HTTP/1.1 302 Moved Temporarily Server: nginx/1.4.1 Date: Tue, 01 Oct 2013 04:37:37 GMT Content-Type: text/html Transfer-Encoding: chunked Connection: keep-alive X-Powered-By: PHP/5.4.17-1~dotdeb.1 Set-Cookie: PHPSESSID=vp99q5e5t5810e3bnnnvi6sfo2; expires=Thu, 03-Oct-2013 04:37:37 GMT; path=/ Expires: Thu, 19 Nov 1981 08:52:00 GMT Cache-Control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0 Pragma: no-cache Location: /roTr94h4Gd How should I avoid 302 in this case? I suppose I could modify my site to prevent the redirect, but it is a necessary feature of my web app to generate a random URL on each access. I added <meta name="fragment" content="!"> tag into my index page and set it to return a static snapshot of my page when the flag is set. But this still returns a 302. I also added a header to return 200 before redirecting, but this had no effect, either. Could someone tell me a good suggestion to solve this problem?

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  • Missing 16:10 resolutions with Nvidia drivers (Can't add resolutions)

    - by Wuinny
    Hello, I have a laptop with a Nvidia 9650M GT and used the drivers that Seven brought me. It works fine but Metro 2033 tells me that i have to upgrade my drivers to play the game. So i did it. But since i did a clean install of the new Nvidia drivers, i just have 1440*900 or 4:3 resolutions. I usually played with 1280*800 or 1184*740 (for performance issue) With the "old" drivers i was able to create custom resolution (1184*740) in Nvidia control panel but now when i try it tells me that "my monitor cannot support this resolution". When i insist, it works but soon as i shut down my computer i have to recreate it.. Do anyone have a fix ? Thank you

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  • HTTP resource caching / fetching

    - by Bobby Jack
    I'm trying to optimise a page, and I'm seeing some strange behaviour. Each time I click on a link to the page, all resources are fetched from the server, responding with 200s. However, when I refresh the page (specifically, F5 in Firefox), all resources return a 304 and - of course - the page loads much faster as a result. The main page returns a 200 in both cases. In the refresh case, If-Modified-Since headers are sent with the requests to the resources. However, in the 'clicking a link' case, they are not. What's the reason for that, and can I control it?

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  • How do I swap audio output of the left and right speakers?

    - by Manga Lee
    I have two speakers stereo speakers but when I use the sound control panel applet to test my audio configuration I get sound in the right speaker when the user interface indicates the right speaker and vice versa. Is there a way to swap the audio output from left to right and right to left? UPDATE: The reason for this question is that I've recently rearranged my workspace and because of physical constraints the left speaker has to go on the right side and vice versa. I could of course solve this problem with a hardware solution but I'd rather use a software solution if one is available.

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  • Forcing Acrobat Reader font

    - by Jack
    I have a netbook with Linpus Linux and I'm trying to open automatically generated documents with Acrobat Reader that use Verdana but without having it embedded inside the PDF file. Linpus doesn't come natively with any Verdana font so I had to install them inside /usr/share/fonts/by doing mkfontdirand fc-cacheto force a recache of the fonts. Then I've been able to select it inside other programs (eg. OpenOffice) but I'm still unable to open these PDFs. It seems that Acrobat is unable to find the font anyway. Since I have no control on how these PDFs are generated, is there a way to force Acrobat to use a specific font is the one it needs is unfound? Or maybe Acrobat needs a different kind of font configuration on Linux? Thanks in advance

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  • Windows 8 Activation - Product ID: Not available

    - by Guy Thomas
    The situation: I downloaded Windows 8 RTM from MSDN (I have a subscription). Naturally, I downloaded the product key as well. Windows 8 installed like a dream: lightning fast with no problems. I accepted the product key at the beginning of the install. Next, I thought I would download Updates, but they failed, so I checked the system's activation in Control Panel System. Problem: It returned "Product ID: Not available." There's nothing under "Windows activation" that I can click on, no blue links. I had a 'Chat' with MSDN, who introduced me to SLUI.exe. On Windows 8 it did nothing. (On Windows 7 it is supposed to bring up the Activation Menu). I phoned the Microsoft Activation number, they told me to contact MSDN. MSDN left the 'chat' by telling me to contact Microsoft! Hmm... I wonder if anyone at SuperUser can help?

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  • Enabling Compiz Viewport Switcher key bindings

    - by David Moles
    I'm running compiz 0.8.2 with compizconfig on Scientific Linux 6.2 with Gnome 2.28.2. In the compizconfig "General Options" I have "Desktop Size" set as follows: Horizontal Virtual Size: 6 Vertical Virtual Size: 1 Number of Desktops: 1 This gets me the layout I want, i.e. 6 workspaces in a horizontal layout. Ctrl-alt-cursor-keys work fine for switching between them. However, I can't figure out how to get key bindings for specific workspaces. I've tried enabling "Viewport Switcher" in compizconfig, and tried various combinations both in "Number-based viewport switching" and "Go to specific viewport", to no apparent effect. My first thought was that something else was eating the specific key bindings I chose, but I think I've tried every combination of shift, control, alt and super (i.e., the Windows key) by now. I tried setting 6 desktops under "General Options" instead of one desktop with horizontal virtual size 6, but that doesn't seem to make a difference either. What am I missing?

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  • Second monitor not detected

    - by Gabriel
    Hi I have two VGA monitors, my GPU is ATI PowerColor 6850 which has two DVI slots, I use adapters for both VGA monitors. If I connect any the two monitors in the first slot it will work right away (along the plugin confirmation sound). And if I connect any of both monitors to the second slot I won't get anything, nor a signal or confirmation sound. I also tried auto detecting via Catalyst Control Center and Windows Desktop Resolution. I have the latest drivers installed. EDIT: I found this on the Spec Description: Display Connectors DL-DVI-I/SL-DVI-D And in NewEgg: 2 x DVI (1 Single Link, 1 Dual Link) Could this have anything to do with my issue?

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  • Win Server 2008: Task Scheduler runs programs twice or late

    - by SomeName
    Hi, I need to restart a service every day. I have logon hours restricted at 3:00 am, and the server will logout existing TS connections. I have two tasks scheduled: "Daily At 3:20 am every day" "start a program" "c:\windows\system32\sc.exe stop myservice" "Daily At 3:22 am every day" "start a program" "c:\windows\system32\sc.exe start myservice" I came in today to notice that the service wasn't running. I've been digging in logs, and found these entries: For stop task, history: a) 3:29:35 am: Action Completed (sc result code 0) b) 3:20:00 am: Action Completed (sc result code 0) For start task, history: a) 3:29:35 am: Action Completed (sc result code ERROR_SERVICE_ALREADY_RUNNING 1056 (0x420)) b) 3:22:01 am: Action Completed (sc result code 0) Checking event logs shows me: a) 3:29:35 am, Application log, Source myservice, "The service was stopped" b) 3:29:25 am, System log, Source Service Control Manager, "The myservice service entered the stopped state" So, What would have caused both tasks to run at 3:29 am? Why don't I see a message from the SCM saying that the service entered the running state? Is this the preferred way to do this? Thanks!

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  • Is it possible to code on two different computers simultaneously?

    - by Muhammad
    I want to work with another programmer and I want the source code to be live in real-time on both of our screens. Is this possible on the Mac OS x or Linux? We're going to be using OS X but occasionally we might need to add an Ubuntu computer too. Is there a way I can do this using ssh, any shell based program, or even a good GUI? I thought Coda might be capable of this but it's not really working. Anyone ever do this? I'm not look for a git/svn/or any other version control system. This is more of a live coding session. :)

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  • Commands in Task-It - Part 1

    Download Source Code NOTE: To run the source code provided your will need to update to the RC (release candidate) versions of Silverlight 4 and VisualStudio 2010. In recent blog posts, like my MVVM post, I used Commands to invoke actions, like Saving a record. In this rather simplistic sample I will talk about the basics of Commands, and in my next post will get deeper into it. What is a Command? I remember the first time a UI designer used the word "command" I wasn't really sure what she was referring to. I later realized that it is just a term that is used to represent some UI control that can invoke an action, like a Button, HyperlinkButton, RadMenuItem, RadRadioButton, etc. Why should we use Commands? I'm sure you're familiar with the code behind approach of handling events. For example, if you had a Button and a RadMenuItem that ...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Redirect to new domain and preserve username

    - by David Brown
    I recently switched to a new domain for a version control server I run. The server is usually accessed with a username included in the url such as https://[email protected]/some/stuff. I want to redirect requests to the old domain to the new domain and preserve everything else in the url (including the username). So the former url would be redirected to https://[email protected]/some/stuff. Currently I have the following rewrite condition and rule: RewriteCond %{HTTP_HOST} sub\.olddomain\.com RewriteRule (.*) https://sub.newdomain.net$1 [R=301,L] This works except it drops the userinfo part of the URL. Is there a way I can preserve the user info?

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  • Do I need a web service for watershed.ustream.tv?

    - by Corey
    I am looking to use the watershed.ustream.tv service for a one-time event. Do I really need my own web service? In the control panel it says “WARNING: the test web service will always approve all requests so do NOT use it in a production environment!”. I'm not looking for any advanced features, I'm not even using the chat functionality. All I want to do is broadcast a funeral service without any advertising. I've looked for support on the watershed site, but I can't find any. Any help or advise would be appreciated.

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  • Thoughts on exception handling.

    - by AndyScott
    Was working on a windows form app (something I haven't done in a while), adding threading and logging so that it would work a little more smoothly and have a record of who did what.  I was just about at the point where I was going to check it into source control when I noticed that the Output window was showing "A first chance exception of type 'System.InvalidCastException' occurred in mscorlib.dll", so I googled it.  In reading some threads about the error, I came across the following comment and it got me thinking: "In addition, while they should be avoided if possible, exceptions are a quite legitimate part of program execution. It's their going unhandled that is a real issue, because that means crashy, crashy." How do you normally use exception handling?  I feel that exceptions are intended to handle errors in code (in my experience generally related to bad data making its way into the system).  Now don't get me wrong, I understand that exceptions happen and should be dealt with, but I feel that they are a "last resort" to keep a program from crashing, but should never be a way to pass data or continue logical processing that could be handled in standard code flow. I mention this, because I have seen it done. What do you think?

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  • Hyper-v vs Virtualbox

    - by user53864
    I am using Oracle VirtualBox for ubuntu guest virtual servers on windows server 2008 R2. I'm in a plan to migrate(stop using virtualbox) from VirtualBox to Hyper-V. I guess many are using hyper-v virtualization and have good control over it and could help me here in clarifying few things. The reason I use Virtualbox is it's open source and the reason for migrating is that if hyper-v support any additional feature which virtualbox doesn't(and I couldn't migrate VBox vms along with all the snapshots). I have following questions to get it clarified. Does hyper-v require any licence or is limited to running particular number of virtual machines?. Is hyper-v capable to export/import VMs along with all the snapshots? Is it possible to run HeadLess VMs like it's done with VirtualBox? Does hyper-v recognize VDI/VMDK? Anybody can suggest me anything?. Thanks!

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  • Remote Access Without Explicit Permission: Convenience or Liability?

    - by routeNpingme
    For outsourced professional IT remote support, one habit most new technicians get into is the "instead of getting the user to start up remote support each time, I'll go ahead and install LogMeIn / GoToMyPC / Remote Desktop / whatever so that if they call again, I can just jump on and help them". This of course opens up a potential liability because a client PC on a network that we don't own is being accessed without a user explicitly providing permission by clicking a "Yes, allow technician to control my PC" option. I realize the rules totally change when you're an IT admin over a network that you "own", but this is outsourced IT support. Just curious what others' policies are. Is this an acceptable practice for convenience and I'm turning into one of those "security is more important than anything" people, or is this really a liability?

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  • curl can't verify cert using capath, but can with cacert option

    - by phylae
    I am trying to use curl to connect to a site using HTTPS. But curl is failing to verify the SSL cert. $ curl --verbose --capath ./certs/ --head https://example.com/ * About to connect() to example.com port 443 (#0) * Trying 1.1.1.1... connected * Connected to example.com (1.1.1.1) port 443 (#0) * successfully set certificate verify locations: * CAfile: none CApath: ./certs/ * SSLv3, TLS handshake, Client hello (1): * SSLv3, TLS handshake, Server hello (2): * SSLv3, TLS handshake, CERT (11): * SSLv3, TLS alert, Server hello (2): * SSL certificate problem, verify that the CA cert is OK. Details: error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed * Closing connection #0 curl: (60) SSL certificate problem, verify that the CA cert is OK. Details: error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed More details here: http://curl.haxx.se/docs/sslcerts.html curl performs SSL certificate verification by default, using a "bundle" of Certificate Authority (CA) public keys (CA certs). If the default bundle file isn't adequate, you can specify an alternate file using the --cacert option. If this HTTPS server uses a certificate signed by a CA represented in the bundle, the certificate verification probably failed due to a problem with the certificate (it might be expired, or the name might not match the domain name in the URL). If you'd like to turn off curl's verification of the certificate, use the -k (or --insecure) option. I know about the -k option. But I do actually want to verify the cert. The certs directory has been properly hashed with c_rehash . and it contains: A Verisign intermediate cert Two self-signed certs The above site should be verified with the Verisign intermediate cert. When I use the --cacert option instead (and point directly to the Verisign cert) curl is able to verify the SSL cert. $ curl --verbose --cacert ./certs/verisign-intermediate-ca.crt --head https://example.com/ * About to connect() to example.com port 443 (#0) * Trying 1.1.1.1... connected * Connected to example.com (1.1.1.1) port 443 (#0) * successfully set certificate verify locations: * CAfile: ./certs/verisign-intermediate-ca.crt CApath: /etc/ssl/certs * SSLv3, TLS handshake, Client hello (1): * SSLv3, TLS handshake, Server hello (2): * SSLv3, TLS handshake, CERT (11): * SSLv3, TLS handshake, Server finished (14): * SSLv3, TLS handshake, Client key exchange (16): * SSLv3, TLS change cipher, Client hello (1): * SSLv3, TLS handshake, Finished (20): * SSLv3, TLS change cipher, Client hello (1): * SSLv3, TLS handshake, Finished (20): * SSL connection using RC4-SHA * Server certificate: * subject: C=US; ST=State; L=City; O=Company; OU=ou1; CN=example.com * start date: 2011-04-17 00:00:00 GMT * expire date: 2012-04-15 23:59:59 GMT * common name: example.com (matched) * issuer: C=US; O=VeriSign, Inc.; OU=VeriSign Trust Network; OU=Terms of use at https://www.verisign.com/rpa (c)10; CN=VeriSign Class 3 Secure Server CA - G3 * SSL certificate verify ok. > HEAD / HTTP/1.1 > User-Agent: curl/7.19.7 (x86_64-pc-linux-gnu) libcurl/7.19.7 OpenSSL/0.9.8k zlib/1.2.3.3 libidn/1.15 > Host: example.com > Accept: */* > < HTTP/1.1 404 Not Found HTTP/1.1 404 Not Found < Cache-Control: must-revalidate,no-cache,no-store Cache-Control: must-revalidate,no-cache,no-store < Content-Type: text/html;charset=ISO-8859-1 Content-Type: text/html;charset=ISO-8859-1 < Content-Length: 1267 Content-Length: 1267 < Server: Jetty(7.2.2.v20101205) Server: Jetty(7.2.2.v20101205) < * Connection #0 to host example.com left intact * Closing connection #0 * SSLv3, TLS alert, Client hello (1): In addition, if I try hitting one of the sites using a self signed cert and the --capath option, it also works. (Let me know if I should post an example of that.) This implies that curl is finding the cert directory, and it is properly hash. Finally, I am able to verify the SSL cert with openssl, using its -CApath option. $ openssl s_client -CApath ./certs/ -connect example.com:443 CONNECTED(00000003) depth=3 /C=US/O=VeriSign, Inc./OU=Class 3 Public Primary Certification Authority verify return:1 depth=2 /C=US/O=VeriSign, Inc./OU=VeriSign Trust Network/OU=(c) 2006 VeriSign, Inc. - For authorized use only/CN=VeriSign Class 3 Public Primary Certification Authority - G5 verify return:1 depth=1 /C=US/O=VeriSign, Inc./OU=VeriSign Trust Network/OU=Terms of use at https://www.verisign.com/rpa (c)10/CN=VeriSign Class 3 Secure Server CA - G3 verify return:1 depth=0 /C=US/ST=State/L=City/O=Company/OU=ou1/CN=example.com verify return:1 --- Certificate chain 0 s:/C=US/ST=State/L=City/O=Company/OU=ou1/CN=example.com i:/C=US/O=VeriSign, Inc./OU=VeriSign Trust Network/OU=Terms of use at https://www.verisign.com/rpa (c)10/CN=VeriSign Class 3 Secure Server CA - G3 --- Server certificate -----BEGIN CERTIFICATE----- <cert removed> -----END CERTIFICATE----- subject=/C=US/ST=State/L=City/O=Company/OU=ou1/CN=example.com issuer=/C=US/O=VeriSign, Inc./OU=VeriSign Trust Network/OU=Terms of use at https://www.verisign.com/rpa (c)10/CN=VeriSign Class 3 Secure Server CA - G3 --- No client certificate CA names sent --- SSL handshake has read 1563 bytes and written 435 bytes --- New, TLSv1/SSLv3, Cipher is RC4-SHA Server public key is 2048 bit Secure Renegotiation IS NOT supported Compression: NONE Expansion: NONE SSL-Session: Protocol : TLSv1 Cipher : RC4-SHA Session-ID: D65C4C6D52E183BF1E7543DA6D6A74EDD7D6E98EB7BD4D48450885188B127717 Session-ID-ctx: Master-Key: 253D4A3477FDED5FD1353D16C1F65CFCBFD78276B6DA1A078F19A51E9F79F7DAB4C7C98E5B8F308FC89C777519C887E2 Key-Arg : None Start Time: 1303258052 Timeout : 300 (sec) Verify return code: 0 (ok) --- QUIT DONE How can I get curl to verify this cert using the --capath option?

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  • Dreamweaver Files uploaded to Win 2008 server cause login prompt

    - by Lil
    I have a customer who uses a 4 year old version of Dreamweaver to edit her webpages. My hosting reseller account is with a company that uses Windows Server 2008. Every time my customer edits a page and uploads it, I have to set the permissions for that file to be readable, manually from the site's control panel. The customer is furious with me because her files cause the login prompt. I am able to upload files myself that remain readable to the site with both Filezilla and with Frontpage. I am assuming that her Dreamweaver settings are the cause of the problem but I don't have that program myself and don't know what to advise her. Any suggestions?

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  • Remote desktop solution for controlling a remote OS X machine in Linux

    - by synic
    The "server" (the host I'm trying to connect to) is Snow Leopard. The "client" is Ubuntu 10.04. I want something like a remote desktop server running on OS X that I can connect to and control from the Linux machine. Something cheap or free would be best. Something that always runs on the OS X machine so that I never have to attach a monitor or a keyboard. I don't want to use VNC, because, well, VNC sucks over this network. Any ideas?

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  • Why does my fan run so hard on my Dell XPS 15z?

    - by Kilhoffer
    I recently bought a Dell XPS 15z. It came with Windows 7 Home Premium, but I really wanted to try out Ubuntu on it. I ran the Windows installer and was surprised how smooth the process was. Within 10 minutes, I had a dual boot setup with Ubuntu 11.10. It boots into Ubuntu just fine and everything seems to work. I've read a lot about problems with touchpad and wireless, but honestly, I've had none of those issues. The only thing that's really bothering me is the fan constantly runs fast. Under Windows, it rarely ever came on and when it did, it wasnt spinning that fast. What could be going on under Ubuntu that would cause this? I want to get that under control because I want to use Ubuntu as my primary OS and screw Windows. Any help would be much appreciated! Note: I've read that others have set acpi=false, but I have not made any changes to the default installation. Should I make that change?

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  • Unable to extend desktop

    - by CSharperWithJava
    I'm trying to hook up my TV to my computer as a gaming/multimedia center but I'm having troubles setting it up. I have a custom built machine running Windows 7 RC. It has an ATI Radeon 4800 video card with 2 dvi output and 1 S-video output. I have an s-video to composite adapter that connects to my tv. (It's an old TV with only Cable, composite, and s-video connections). I can switch the desktop to my TV without a problem, but I can't duplicate or extend my desktop onto it. I've installed the latest drivers and Catalyst Control Center, but it won't let it work any more readily than Windows would. Any suggestions? Would using an s-video cable instead of the adapter change anything? (The only reason I use the adapter is because it came with the graphics card) (Edit) I installed the latest drivers and I can now duplicate the screen (show on one monitor and on the TV), but I still can't extend the desktop.

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  • HTG Explains: How Internet Explorer Saves Your Passwords and How to Manage Them

    - by Taylor Gibb
    Privacy is very important when it comes to the digital world, but do you know exactly how your browser saves your passwords ? Read on to find out what goes on behind the scenes. When it comes to web applications, there are many different types of authentication. One of the types is called basic authentication, which is when you navigate to website and a dialog box opens to ask for a username and password. This also happens to be the authentication mechanism defined in the RFC for HTTP. You can see in the screen shot above that there is a check box that you can use to remember your credentials, but what does that do ? You might also ask yourself what happens if you are not using Basic authentication. There is another type of authentication called Form authentication, this is when the authentication is built right into the web application, like the How-To Geek website. This allows the Developer to control the look and feel of the form that we use to log in. How To Delete, Move, or Rename Locked Files in Windows HTG Explains: Why Screen Savers Are No Longer Necessary 6 Ways Windows 8 Is More Secure Than Windows 7

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  • Still no external sound after installing ubuntu 10.04

    - by Walter
    As suggested I upgraded. Same as before except now not even the speaker control in the application bar. Please help. Background: I have Ubuntu 9.10. Headphones appear to work fine. External speakers - nothing. There are so many sound preferences I have no idea what or which combination. Went to terminal and ran alsamixer which seems to recognize my sound card, though the driver is not listed in System Administration Hardware Drivers; the only driver listed is my graphics card. Setup: I have a Dell 8250. Speakers are plugged into the SB live card. Woofer and 2 speakers using transformer.

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  • load balancing two web servers each on two different isp's?

    - by Scott
    I have two ISP's that provide me hosting via apache / php / mysql. I am running drupal on them. On occasion the mysql server will go away (crash), so I was hoping to find a reasonable way to have a fail over, if server A SQL is down, all traffic is sent to server B. I know traditionally this is handled in DNS where a second alternate ip is given if there is a problem - or similar. But I do not have control over the isp, other than I can run php, perl and the usual apache stuff. Also, I have static ip's on each isp, and I can create dns entries (A/CNAME/TXT). So, I was hoping there might be a way for me to have a script that checks if drupal has a problem, and if so, somehow alter dns, or ? Or, any other ideas? (other than spending lots more $ on a better isp)

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