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  • visual studio asp.net mvc, changing target framework

    - by mike
    Hello there Im have just changed the target framework for an asp.net mvc project from target framework 4 t 3.5, I keep getting this error when I try to debug, or go to any controller action 'HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly. ' Any ideas why I keep getting this error? as soon as I revert back to .net 4.0, everything is fine ps could be an issue with routing as the global.asax Application_Start() is not not hit hence route entries are not registered Thanks

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  • How to allow three optional parameters in the URL by .htaccess?

    - by eij
    I have http://example.com and a PHP routing class that checks if some URL exists. I want to make a new route, which is: http://example.com/foo/bar/123 but as long as I open it, the Apache redirects me to an error page. So I'm using a .htaccess. The code is: RewriteEngine on RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule ^(.*) /index.php [L] and it works, as long as I use http://example.com/foo, but once I add some other parameters, it redirects me to an error. I'm guessing that the rewrite code is wrong. Is it wrong? If yes, could you suggest me the good one? If no, where the problem could be located?

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  • Unable to call views

    - by Scott
    I'm using Sails and I when I attempt to call the login action of my UsersController. I know my routing is working, because the console.log successfully logs both the loginpassword and loginname. However, the res.view() doesn't work. Neither does returning res.view(). module.exports = { create: function(req, res) { }, destroy: function(req, res) { }, login: function(req, res) { var loginname = req.param("loginname"); var loginpassword = req.param("loginpassword"); console.log(loginname + ' ' + loginpassword); res.view(); }, logout: function(req, res) { }, _config: {} }; I have a /views/user/login.ejs and all it currently contains is a header block with some test text, but I can't get that to render at all. Any thoughts?

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  • How to Eliminate Tape Backup and Off-site Storage Service?

    - by Daniel Lucas
    PLEASE READ UPDATE AT THE BOTTOM. THANKS! ;) Environment Info (all Windows): 2 sites 30 servers site #1 (3TB of backup data) 5 servers site #2 (1TB of backup data) MPLS backbone tunnel connecting site #1 and site #2 Current Backup Process: Online Backup (disk-to-disk) Site #1 has a server running Symantec Backup Exec 12.5 with four 1TB USB 2.0 disks. BE jobs for full backups run nightly on all servers in site #1 to these disks. Site #2 backs up to a central file server there using software they already had when we purchased them. A BE job pulls that data nightly to site #1 and stores them on said disks. Off-site Backup (tape) Connected to our backup server is a tape drive. BE backs up the external disks to tape once a week which gets picked up by our off-site storage company. Obviously we rotate two tape libraries, one is always here and one is always there. Requirements: Eliminate the need for tape and off-site storage service by doing disk-to-disk at each site and replicating site #1 to site #2 and vice versa. Software based solution as hardware options have been too pricey (ie, SonicWall, Arkeia). Agents for Exchange, SharePoint, and SQL. Some Ideas So Far: Storage DroboPro at each site with an initial 8TB of storage (these are expandable up to 16TB at present). I like these because they are rackmountable, allow disparate drives, and have iSCSI interfaces. They are relatively cheap too. Software Symantec Backup Exec 12.5 already has all the agents and licenses we need. I'd like to keep using it unless there is a better solution, similarly priced, that does everything BE does plus deduplication and replication. Server Because there is no more need for a SCSI adapter (for tape drive) we are going to virtualize our backup server as it is currently the only physical machine save for SQL boxes. Problems: When replicating between sites we want as little data as possible to go across the pipe. There is no deduplication or compression in what I have laid out here so far. The files being replicated are BE's virtual tape libraries from our disk-to-disk backup. Because of this each of those huge files will go across the wire every week because they change every day. And Finally, the Question: Is there any software out there that does deduplication, or at least compression, to handle just our site-to-site replication? Or, looking at our setup, is there any other solution that I am missing that might be cheaper, faster, better? Thanks. Sorry so long. UPDATE 2: I've set a bounty on this question to get it more attention. I'm looking for software that will handle replication of data between two sites using the least amount of data possible (either compression, deduplication, or some other method). Something similar to rsync would work but it needs to be native to Windows and not a port involving shenanigans to get up and running. Prefer a GUI based product and I don't mind shelling out a few bones if it works. Please, answers that meet the above criteria only. If you don't think one exists or if you think I'm being to restrictive keep it to yourself. If after seven days there is no answer at all, so be it. Thanks again everyone. UPDATE 2: I really appreciate everyone coming forward with suggestions. There is no way for me to try all of these before the bounty expires. For now I'm going to let this bounty run out and whoever has the most votes will get the 100 rep points. Thanks again!

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  • Using linked servers, OPENROWSET and OPENQUERY

    - by BuckWoody
    SQL Server has a few mechanisms to reach out to another server (even another server type) and query data from within a Transact-SQL statement. Among them are a set of stored credentials and information (called a Linked Server), a statement that uses a linked server called called OPENQUERY, another called OPENROWSET, and one called OPENDATASOURCE. This post isn’t about those particular functions or statements – hit the links for more if you’re new to those topics. I’m actually more concerned about where I see these used than the particular method. In many cases, a Linked server isn’t another Relational Database Management System (RDMBS) like Oracle or DB2 (which is possible with a linked server), but another SQL Server. My concern is that linked servers are the new Data Transformation Services (DTS) from SQL Server 2000 – something that was designed for one purpose but which is being morphed into something much more. In the case of DTS, most of us turned that feature into a full-fledged job system. What was designed as a simple data import and export system has been pressed into service doing logic, routing and timing. And of course we all know how painful it was to move off of a complex DTS system onto SQL Server Integration Services. In the case of linked servers, what should be used as a method of running a simple query or two on another server where you have occasional connection or need a quick import of a small data set is morphing into a full federation strategy. In some cases I’ve seen a complex web of linked servers, and when credentials, names or anything else changes there are huge problems. Now don’t get me wrong – linked servers and other forms of distributing queries is a fantastic set of tools that we have to move data around. I’m just saying that when you start having lots of workarounds and when things get really complicated, you might want to step back a little and ask if there’s a better way. Are you able to tolerate some latency? Perhaps you’re able to use Service Broker. Would you like to be platform-independent on the data source? Perhaps a middle-tier might make more sense, abstracting the queries there and sending them to the proper server. Designed properly, I’ve seen these systems scale further and be more resilient than loading up on linked servers. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Creating STA COM compatible ASP.NET Applications

    - by Rick Strahl
    When building ASP.NET applications that interface with old school COM objects like those created with VB6 or Visual FoxPro (MTDLL), it's extremely important that the threads that are serving requests use Single Threaded Apartment Threading. STA is a COM built-in technology that allows essentially single threaded components to operate reliably in a multi-threaded environment. STA's guarantee that COM objects instantiated on a specific thread stay on that specific thread and any access to a COM object from another thread automatically marshals that thread to the STA thread. The end effect is that you can have multiple threads, but a COM object instance lives on a fixed never changing thread. ASP.NET by default uses MTA (multi-threaded apartment) threads which are truly free spinning threads that pay no heed to COM object marshaling. This is vastly more efficient than STA threading which has a bit of overhead in determining whether it's OK to run code on a given thread or whether some sort of thread/COM marshaling needs to occur. MTA COM components can be very efficient, but STA COM components in a multi-threaded environment always tend to have a fair amount of overhead. It's amazing how much COM Interop I still see today so while it seems really old school to be talking about this topic, it's actually quite apropos for me as I have many customers using legacy COM systems that need to interface with other .NET applications. In this post I'm consolidating some of the hacks I've used to integrate with various ASP.NET technologies when using STA COM Components. STA in ASP.NET Support for STA threading in the ASP.NET framework is fairly limited. Specifically only the original ASP.NET WebForms technology supports STA threading directly via its STA Page Handler implementation or what you might know as ASPCOMPAT mode. For WebForms running STA components is as easy as specifying the ASPCOMPAT attribute in the @Page tag:<%@ Page Language="C#" AspCompat="true" %> which runs the page in STA mode. Removing it runs in MTA mode. Simple. Unfortunately all other ASP.NET technologies built on top of the core ASP.NET engine do not support STA natively. So if you want to use STA COM components in MVC or with class ASMX Web Services, there's no automatic way like the ASPCOMPAT keyword available. So what happens when you run an STA COM component in an MTA application? In low volume environments - nothing much will happen. The COM objects will appear to work just fine as there are no simultaneous thread interactions and the COM component will happily run on a single thread or multiple single threads one at a time. So for testing running components in MTA environments may appear to work just fine. However as load increases and threads get re-used by ASP.NET COM objects will end up getting created on multiple different threads. This can result in crashes or hangs, or data corruption in the STA components which store their state in thread local storage on the STA thread. If threads overlap this global store can easily get corrupted which in turn causes problems. STA ensures that any COM object instance loaded always stays on the same thread it was instantiated on. What about COM+? COM+ is supposed to address the problem of STA in MTA applications by providing an abstraction with it's own thread pool manager for COM objects. It steps in to the COM instantiation pipeline and hands out COM instances from its own internally maintained STA Thread pool. This guarantees that the COM instantiation threads are STA threads if using STA components. COM+ works, but in my experience the technology is very, very slow for STA components. It adds a ton of overhead and reduces COM performance noticably in load tests in IIS. COM+ can make sense in some situations but for Web apps with STA components it falls short. In addition there's also the need to ensure that COM+ is set up and configured on the target machine and the fact that components have to be registered in COM+. COM+ also keeps components up at all times, so if a component needs to be replaced the COM+ package needs to be unloaded (same is true for IIS hosted components but it's more common to manage that). COM+ is an option for well established components, but native STA support tends to provide better performance and more consistent usability, IMHO. STA for non supporting ASP.NET Technologies As mentioned above only WebForms supports STA natively. However, by utilizing the WebForms ASP.NET Page handler internally it's actually possible to trick various other ASP.NET technologies and let them work with STA components. This is ugly but I've used each of these in various applications and I've had minimal problems making them work with FoxPro STA COM components which is about as dififcult as it gets for COM Interop in .NET. In this post I summarize several STA workarounds that enable you to use STA threading with these ASP.NET Technologies: ASMX Web Services ASP.NET MVC WCF Web Services ASP.NET Web API ASMX Web Services I start with classic ASP.NET ASMX Web Services because it's the easiest mechanism that allows for STA modification. It also clearly demonstrates how the WebForms STA Page Handler is the key technology to enable the various other solutions to create STA components. Essentially the way this works is to override the WebForms Page class and hijack it's init functionality for processing requests. Here's what this looks like for Web Services:namespace FoxProAspNet { public class WebServiceStaHandler : System.Web.UI.Page, IHttpAsyncHandler { protected override void OnInit(EventArgs e) { IHttpHandler handler = new WebServiceHandlerFactory().GetHandler( this.Context, this.Context.Request.HttpMethod, this.Context.Request.FilePath, this.Context.Request.PhysicalPath); handler.ProcessRequest(this.Context); this.Context.ApplicationInstance.CompleteRequest(); } public IAsyncResult BeginProcessRequest( HttpContext context, AsyncCallback cb, object extraData) { return this.AspCompatBeginProcessRequest(context, cb, extraData); } public void EndProcessRequest(IAsyncResult result) { this.AspCompatEndProcessRequest(result); } } public class AspCompatWebServiceStaHandlerWithSessionState : WebServiceStaHandler, IRequiresSessionState { } } This class overrides the ASP.NET WebForms Page class which has a little known AspCompatBeginProcessRequest() and AspCompatEndProcessRequest() method that is responsible for providing the WebForms ASPCOMPAT functionality. These methods handle routing requests to STA threads. Note there are two classes - one that includes session state and one that does not. If you plan on using ASP.NET Session state use the latter class, otherwise stick to the former. This maps to the EnableSessionState page setting in WebForms. This class simply hooks into this functionality by overriding the BeginProcessRequest and EndProcessRequest methods and always forcing it into the AspCompat methods. The way this works is that BeginProcessRequest() fires first to set up the threads and starts intializing the handler. As part of that process the OnInit() method is fired which is now already running on an STA thread. The code then creates an instance of the actual WebService handler factory and calls its ProcessRequest method to start executing which generates the Web Service result. Immediately after ProcessRequest the request is stopped with Application.CompletRequest() which ensures that the rest of the Page handler logic doesn't fire. This means that even though the fairly heavy Page class is overridden here, it doesn't end up executing any of its internal processing which makes this code fairly efficient. In a nutshell, we're highjacking the Page HttpHandler and forcing it to process the WebService process handler in the context of the AspCompat handler behavior. Hooking up the Handler Because the above is an HttpHandler implementation you need to hook up the custom handler and replace the standard ASMX handler. To do this you need to modify the web.config file (here for IIS 7 and IIS Express): <configuration> <system.webServer> <handlers> <remove name="WebServiceHandlerFactory-Integrated-4.0" /> <add name="Asmx STA Web Service Handler" path="*.asmx" verb="*" type="FoxProAspNet.WebServiceStaHandler" precondition="integrated"/> </handlers> </system.webServer> </configuration> (Note: The name for the WebServiceHandlerFactory-Integrated-4.0 might be slightly different depending on your server version. Check the IIS Handler configuration in the IIS Management Console for the exact name or simply remove the handler from the list there which will propagate to your web.config). For IIS 5 & 6 (Windows XP/2003) or the Visual Studio Web Server use:<configuration> <system.web> <httpHandlers> <remove path="*.asmx" verb="*" /> <add path="*.asmx" verb="*" type="FoxProAspNet.WebServiceStaHandler" /> </httpHandlers> </system.web></configuration> To test, create a new ASMX Web Service and create a method like this: [WebService(Namespace = "http://foxaspnet.org/")] [WebServiceBinding(ConformsTo = WsiProfiles.BasicProfile1_1)] public class FoxWebService : System.Web.Services.WebService { [WebMethod] public string HelloWorld() { return "Hello World. Threading mode is: " + System.Threading.Thread.CurrentThread.GetApartmentState(); } } Run this before you put in the web.config configuration changes and you should get: Hello World. Threading mode is: MTA Then put the handler mapping into Web.config and you should see: Hello World. Threading mode is: STA And you're on your way to using STA COM components. It's a hack but it works well! I've used this with several high volume Web Service installations with various customers and it's been fast and reliable. ASP.NET MVC ASP.NET MVC has quickly become the most popular ASP.NET technology, replacing WebForms for creating HTML output. MVC is more complex to get started with, but once you understand the basic structure of how requests flow through the MVC pipeline it's easy to use and amazingly flexible in manipulating HTML requests. In addition, MVC has great support for non-HTML output sources like JSON and XML, making it an excellent choice for AJAX requests without any additional tools. Unlike WebForms ASP.NET MVC doesn't support STA threads natively and so some trickery is needed to make it work with STA threads as well. MVC gets its handler implementation through custom route handlers using ASP.NET's built in routing semantics. To work in an STA handler requires working in the Page Handler as part of the Route Handler implementation. As with the Web Service handler the first step is to create a custom HttpHandler that can instantiate an MVC request pipeline properly:public class MvcStaThreadHttpAsyncHandler : Page, IHttpAsyncHandler, IRequiresSessionState { private RequestContext _requestContext; public MvcStaThreadHttpAsyncHandler(RequestContext requestContext) { if (requestContext == null) throw new ArgumentNullException("requestContext"); _requestContext = requestContext; } public IAsyncResult BeginProcessRequest(HttpContext context, AsyncCallback cb, object extraData) { return this.AspCompatBeginProcessRequest(context, cb, extraData); } protected override void OnInit(EventArgs e) { var controllerName = _requestContext.RouteData.GetRequiredString("controller"); var controllerFactory = ControllerBuilder.Current.GetControllerFactory(); var controller = controllerFactory.CreateController(_requestContext, controllerName); if (controller == null) throw new InvalidOperationException("Could not find controller: " + controllerName); try { controller.Execute(_requestContext); } finally { controllerFactory.ReleaseController(controller); } this.Context.ApplicationInstance.CompleteRequest(); } public void EndProcessRequest(IAsyncResult result) { this.AspCompatEndProcessRequest(result); } public override void ProcessRequest(HttpContext httpContext) { throw new NotSupportedException("STAThreadRouteHandler does not support ProcessRequest called (only BeginProcessRequest)"); } } This handler code figures out which controller to load and then executes the controller. MVC internally provides the information needed to route to the appropriate method and pass the right parameters. Like the Web Service handler the logic occurs in the OnInit() and performs all the processing in that part of the request. Next, we need a RouteHandler that can actually pick up this handler. Unlike the Web Service handler where we simply registered the handler, MVC requires a RouteHandler to pick up the handler. RouteHandlers look at the URL's path and based on that decide on what handler to invoke. The route handler is pretty simple - all it does is load our custom handler: public class MvcStaThreadRouteHandler : IRouteHandler { public IHttpHandler GetHttpHandler(RequestContext requestContext) { if (requestContext == null) throw new ArgumentNullException("requestContext"); return new MvcStaThreadHttpAsyncHandler(requestContext); } } At this point you can instantiate this route handler and force STA requests to MVC by specifying a route. The following sets up the ASP.NET Default Route:Route mvcRoute = new Route("{controller}/{action}/{id}", new RouteValueDictionary( new { controller = "Home", action = "Index", id = UrlParameter.Optional }), new MvcStaThreadRouteHandler()); RouteTable.Routes.Add(mvcRoute);   To make this code a little easier to work with and mimic the behavior of the routes.MapRoute() functionality extension method that MVC provides, here is an extension method for MapMvcStaRoute(): public static class RouteCollectionExtensions { public static void MapMvcStaRoute(this RouteCollection routeTable, string name, string url, object defaults = null) { Route mvcRoute = new Route(url, new RouteValueDictionary(defaults), new MvcStaThreadRouteHandler()); RouteTable.Routes.Add(mvcRoute); } } With this the syntax to add  route becomes a little easier and matches the MapRoute() method:RouteTable.Routes.MapMvcStaRoute( name: "Default", url: "{controller}/{action}/{id}", defaults: new { controller = "Home", action = "Index", id = UrlParameter.Optional } ); The nice thing about this route handler, STA Handler and extension method is that it's fully self contained. You can put all three into a single class file and stick it into your Web app, and then simply call MapMvcStaRoute() and it just works. Easy! To see whether this works create an MVC controller like this: public class ThreadTestController : Controller { public string ThreadingMode() { return Thread.CurrentThread.GetApartmentState().ToString(); } } Try this test both with only the MapRoute() hookup in the RouteConfiguration in which case you should get MTA as the value. Then change the MapRoute() call to MapMvcStaRoute() leaving all the parameters the same and re-run the request. You now should see STA as the result. You're on your way using STA COM components reliably in ASP.NET MVC. WCF Web Services running through IIS WCF Web Services provide a more robust and wider range of services for Web Services. You can use WCF over HTTP, TCP, and Pipes, and WCF services support WS* secure services. There are many features in WCF that go way beyond what ASMX can do. But it's also a bit more complex than ASMX. As a basic rule if you need to serve straight SOAP Services over HTTP I 'd recommend sticking with the simpler ASMX services especially if COM is involved. If you need WS* support or want to serve data over non-HTTP protocols then WCF makes more sense. WCF is not my forte but I found a solution from Scott Seely on his blog that describes the progress and that seems to work well. I'm copying his code below so this STA information is all in one place and quickly explain. Scott's code basically works by creating a custom OperationBehavior which can be specified via an [STAOperation] attribute on every method. Using his attribute you end up with a class (or Interface if you separate the contract and class) that looks like this: [ServiceContract] public class WcfService { [OperationContract] public string HelloWorldMta() { return Thread.CurrentThread.GetApartmentState().ToString(); } // Make sure you use this custom STAOperationBehavior // attribute to force STA operation of service methods [STAOperationBehavior] [OperationContract] public string HelloWorldSta() { return Thread.CurrentThread.GetApartmentState().ToString(); } } Pretty straight forward. The latter method returns STA while the former returns MTA. To make STA work every method needs to be marked up. The implementation consists of the attribute and OperationInvoker implementation. Here are the two classes required to make this work from Scott's post:public class STAOperationBehaviorAttribute : Attribute, IOperationBehavior { public void AddBindingParameters(OperationDescription operationDescription, System.ServiceModel.Channels.BindingParameterCollection bindingParameters) { } public void ApplyClientBehavior(OperationDescription operationDescription, System.ServiceModel.Dispatcher.ClientOperation clientOperation) { // If this is applied on the client, well, it just doesn’t make sense. // Don’t throw in case this attribute was applied on the contract // instead of the implementation. } public void ApplyDispatchBehavior(OperationDescription operationDescription, System.ServiceModel.Dispatcher.DispatchOperation dispatchOperation) { // Change the IOperationInvoker for this operation. dispatchOperation.Invoker = new STAOperationInvoker(dispatchOperation.Invoker); } public void Validate(OperationDescription operationDescription) { if (operationDescription.SyncMethod == null) { throw new InvalidOperationException("The STAOperationBehaviorAttribute " + "only works for synchronous method invocations."); } } } public class STAOperationInvoker : IOperationInvoker { IOperationInvoker _innerInvoker; public STAOperationInvoker(IOperationInvoker invoker) { _innerInvoker = invoker; } public object[] AllocateInputs() { return _innerInvoker.AllocateInputs(); } public object Invoke(object instance, object[] inputs, out object[] outputs) { // Create a new, STA thread object[] staOutputs = null; object retval = null; Thread thread = new Thread( delegate() { retval = _innerInvoker.Invoke(instance, inputs, out staOutputs); }); thread.SetApartmentState(ApartmentState.STA); thread.Start(); thread.Join(); outputs = staOutputs; return retval; } public IAsyncResult InvokeBegin(object instance, object[] inputs, AsyncCallback callback, object state) { // We don’t handle async… throw new NotImplementedException(); } public object InvokeEnd(object instance, out object[] outputs, IAsyncResult result) { // We don’t handle async… throw new NotImplementedException(); } public bool IsSynchronous { get { return true; } } } The key in this setup is the Invoker and the Invoke method which creates a new thread and then fires the request on this new thread. Because this approach creates a new thread for every request it's not super efficient. There's a bunch of overhead involved in creating the thread and throwing it away after each thread, but it'll work for low volume requests and insure each thread runs in STA mode. If better performance is required it would be useful to create a custom thread manager that can pool a number of STA threads and hand off threads as needed rather than creating new threads on every request. If your Web Service needs are simple and you need only to serve standard SOAP 1.x requests, I would recommend sticking with ASMX services. It's easier to set up and work with and for STA component use it'll be significantly better performing since ASP.NET manages the STA thread pool for you rather than firing new threads for each request. One nice thing about Scotts code is though that it works in any WCF environment including self hosting. It has no dependency on ASP.NET or WebForms for that matter. STA - If you must STA components are a  pain in the ass and thankfully there isn't too much stuff out there anymore that requires it. But when you need it and you need to access STA functionality from .NET at least there are a few options available to make it happen. Each of these solutions is a bit hacky, but they work - I've used all of them in production with good results with FoxPro components. I hope compiling all of these in one place here makes it STA consumption a little bit easier. I feel your pain :-) Resources Download STA Handler Code Examples Scott Seely's original STA WCF OperationBehavior Article© Rick Strahl, West Wind Technologies, 2005-2012Posted in FoxPro   ASP.NET  .NET  COM   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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  • Why All The Hype Around Live Help?

    - by ruth.donohue
    I am pleased to introduce guest blogger, Damien Acheson today. Based in Cambridge, MA, Damien is the Product Marketing Manager for ATG’s Live Help products. Welcome, Damien!! BY DAMIEN ACHESON Why all the hype around live help? An eCommerce professional recently asked me: “Why all the hype around live chat and click to call?” I already have a customer service phone number that’s available to my online visitors. Why would I want to add live help? If anything, I want my website to reduce the number of calls to my contact center, not increase it!” The effect of adding live help to a website is counter-intuitive. Done right, live help doesn’t increase your call volume; it optimizes it by replacing traditional telephone calls with smarter, more productive, live voice and live chat interactions. This generates instant cost savings, and a measurable lift in sales and customer retention. A live help interaction differs from a traditional telephone call in six radical ways: Targeting. With live help you can target specific visitors at just the exact right time with a live call or live chat invitation based on hundreds of different parameters. For example, visitors who appear to hesitate before making a large purchase may receive a live help invitation, while others may not. Productivity. By reserving live voice to visitors with complex questions, and offering self-service and live chat for more simple interactions, agents with the right domain expertise can handle simultaneous queries and achieve substantial productivity gains. Routing. Live help interactions take into account visitors’ web context to intelligently route queries to the best available agent, thereby lifting first contact resolution. Context. Traditional telephone numbers force online customers to “change channels” and “start over” with a phone agent. With Live help, agents get the context of the web session and can instantly access the customer’s transaction details and account information, substantially reducing handle times. Interaction. Agents can solve a customer’s problem more effectively co-browsing and collaborating with the visitor in real-time to complete online forms and transactions. Analytics. Unlike traditional telephone numbers, live help allows you to tie Web analytics to customer satisfaction and agent performance indicators. To better understand these differences and advantages over traditional customer service, watch this demo on optimizing customer interactions with Live Help. Technorati Tags: ATG,Live Help,Commerce

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  • Question on design of current pagination implementations

    - by Freshblood
    I have checked pagination implementations on asp.net mvc specifically and i really feel that there is something less efficient in implementations. First of all all implementations use pagination values like below. public ActionResult MostPopulars(int pageIndex,int pageSize) { } The thing that i feel wrong is pageIndex and pageSize totally should be member of Pagination class otherwise this way looks so much functional way. Also it simplify unnecesary paramater pass in tiers of application. Second thing is that they use below interface. public interface IPagedList<T> : IList<T> { int PageCount { get; } int TotalItemCount { get; } int PageIndex { get; } int PageNumber { get; } int PageSize { get; } bool HasPreviousPage { get; } bool HasNextPage { get; } bool IsFirstPage { get; } bool IsLastPage { get; } } If i want to routing my pagination to different action so i have to create new view model for encapsulate action name in it or even controller name. Another solution can be that sending this interfaced model to view then specify action and controller hard coded in pager method as parameter but i am losing totally re-usability of my view because it is strictly depends on just one action. Another thing is that they use below code in view Html.Pager(Model.PageSize, Model.PageNumber, Model.TotalItemCount) If the model is IPagedList why they don't provide an overload method like @Html.Pager(Model) or even better one is @Html.Pager(). You know that we know model type in this way. Before i was doing mistake because i was using Model.PageIndex instead of Model.PageNumber. Another big issue is they strongly rely on IQueryable interface. How they know that i use IQueryable in my data layer ? I would expected that they work simply with collections that is keep pagination implementation persistence ignorant. What is wrong about my improvement ideas over their pagination implementations ? What is their reason to not implement their paginations in this way ?

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  • Oracle Leader in Transportation Management

    - by John Murphy
    Oracle Named a Leader in the Transportation Management Systems Market by Leading Analyst Firm Redwood Shores, Calif. – October 15, 2012 News Facts Gartner, Inc. has placed Oracle Transportation Management in the Leaders Quadrant of its 2012 report, “Magic Quadrant for Transportation Management Systems (TMS).” (1) Gartner Magic Quadrants position vendors within a particular market segment based on their completeness of vision and ability to execute on that vision. According to the report, “Multiple subcomponents make up a comprehensive TMS across planning (for example, load consolidation, routing, mode selection and carrier selection) and execution (for example, tendering loads to carriers, shipment track and trace, and freight audit and payment).” Built on modern, flexible, Internet based architecture, Oracle Transportation Management is a global transportation and logistics operations system that allows companies to minimize cost, optimize service levels, support sustainability initiatives, and create flexible business process automation within their transportation and logistics networks. With a share of 26% of worldwide software revenue for 2011, Oracle is also number one in TMS vendor share according to Gartner’s report, “Market Trends: A Golden Opportunity in the Transportation Management System Market, 2012 – 2016.” (2) Supporting Quote “Shippers and logistics service providers face increasingly complex challenges as they try to reduce costs, secure capacity and improve overall freight efficiency,” said Derek Gittoes, vice president, logistics product strategy, Oracle. “We believe our high standing in both Gartner reports is a reflection of Oracle’s commitment to addressing these challenges by delivering the industry’s broadest and deepest transportation management platform. With a flexible and modern platform, we are able to support customers with both basic transportation needs, as well as those with highly complex logistics requirements.” Supporting Resources Magic Quadrant for Transportation Management Systems Market Trends: A Golden Opportunity in the Transportation Management System Market, 2012 – 2016 Oracle Transportation Management (1) Gartner, Inc., “Magic Quadrant for Transportation Management Systems,” by C. Dwight Klappich, August 23, 2012 (2) Gartner, Inc., “Market Trends: A Golden Opportunity in the Transportation Management System Market, 2012 – 2016,” by Chad Eschinger and C. Dwight Klappich, September 24, 2012. About Oracle Applications Over 65,000 customers worldwide rely on Oracle's complete, open and integrated enterprise applications to achieve superior results. Oracle provides a secure path for customers to benefit from the latest technology advances that improve the customer software experience and drive better business performance. Oracle Applications Unlimited is Oracle's commitment to customer choice through continuous investment and innovation in current applications offerings. Oracle's next-generation Fusion Applications build upon that commitment, and are designed to work with and evolve Oracle's Applications Unlimited offerings. Oracle's lifetime support policy helps ensure customers will continue to have a choice in upgrade paths, based on their enterprise needs. For more information on the latest Oracle Applications releases go towww.oracle.com/applications About Oracle Oracle engineers hardware and software to work together in the cloud and in your data center. For more information about Oracle (NASDAQ:ORCL), visit www.oracle.com. Trademarks Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. ###   Karen [email protected] Simon JonesBlanc & [email protected]

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  • Tuxedo Load Balancing

    - by Todd Little
    A question I often receive is how does Tuxedo perform load balancing.  This is often asked by customers that see an imbalance in the number of requests handled by servers offering a specific service. First of all let me say that Tuxedo really does load or request optimization instead of load balancing.  What I mean by that is that Tuxedo doesn't attempt to ensure that all servers offering a specific service get the same number of requests, but instead attempts to ensure that requests are processed in the least amount of time.   Simple round robin "load balancing" can be employed to ensure that all servers for a particular service are given the same number of requests.  But the question I ask is, "to what benefit"?  Instead Tuxedo scans the queues (which may or may not correspond to servers based upon SSSQ - Single Server Single Queue or MSSQ - Multiple Server Single Queue) to determine on which queue a request should be placed.  The scan is always performed in the same order and during the scan if a queue is empty the request is immediately placed on that queue and request routing is done.  However, should all the queues be busy, meaning that requests are currently being processed, Tuxedo chooses the queue with the least amount of "work" queued to it where work is the sum of all the requests queued weighted by their "load" value as defined in the UBBCONFIG file.  What this means is that under light loads, only the first few queues (servers) process all the requests as an empty queue is often found before reaching the end of the scan.  Thus the first few servers in the queue handle most of the requests.  While this sounds non-optimal, in fact it capitalizes on the underlying operating systems and hardware behavior to produce the best possible performance.  Round Robin scheduling would spread the requests across all the available servers and thus require all of them to be in memory, and likely not share much in the way of hardware or memory caches.  Tuxedo's system maximizes the various caches and thus optimizes overall performance.  Hopefully this makes sense and now explains why you may see a few servers handling most of the requests.  Under heavy load, meaning enough load to keep all servers that can handle a request busy, you should see a relatively equal number of requests processed.  Next post I'll try and cover how this applies to servers in a clustered (MP) environment because the load balancing there is a little more complicated. Regards,Todd LittleOracle Tuxedo Chief Architect

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  • Mobile BI Comes of Age

    - by rich.clayton(at)oracle.com
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} One of the hot topics in the Business Intelligence industry is mobility.  More specifically the question is how business can be transformed by the iPhone and the iPad.  In June 2003, Gartner predicted that Mobile BI would be obsolete and that the technology was headed for the 'trough of disillusionment'.  I agreed with them at that time.  Many vendors like MicroStrategy and Business Objects jumped into the fray attempting to show how PDA's like Palm Pilots could be integrated with BI.  Their investments resulted in interesting demos with no commercial traction.  Why, because wireless networks and mobile operating systems were primitive, immature and slow. In my opinion, Apple's iOS has changed everything in Mobile BI.  Yes Blackberry, Android and Symbian and all the rest have their place in the market but I believe that increasingly consumers (not IT departments) influence BI decision making processes.  Consumers are choosing the iPhone and the iPad. The number of iPads I see in business meetings now is staggering.  Some use it for email and note taking and others are starting to use corporate applications.  The possibilities for Mobile BI are countless and I would expect to see iPads enterprise-wide over the next few years.   These new devices will provide just-in-time access to critical business information.  Front-line managers interacting with customers, suppliers, patients or citizens will have information literally at their fingertips. I've experimented with several mobile BI tools.  They look cool but like their Executive Information System (EIS) predecessors of the 1990's these tools lack a backbone and a plausible integration strategy.  EIS was a viral technology in the early 1990's.  Executives from every industry and job function were showcasing their dashboards to fellow co-workers and colleagues at the country club.  Just like the iPad, every senior manager wanted one.  EIS wasn't a device however, it was a software application.   EIS quickly faded into the software sunset as it lacked integration with corporate information systems.  BI servers  replaced EIS because the technology focused on the heavy data lifting of integrating, normalizing, aggregating and managing large, complex data volumes.  The devices are here to stay. The cute stand-alone mobile BI tools, not so much. If all you're looking to do is put Excel files on your iPad, there are plenty of free tools on the market.  You'll look cool at your next management meeting but after a few weeks, the cool factor will fade away and you'll be wondering how you will ever maintain it.  If however you want secure, consistent, reliable information on your iPad, you need an integration strategy and a way to model the data.  BI Server technologies like the Oracle BI Foundation is a market leading approach to tackle that issue. I liken the BI mobility frenzy to buying classic cars.  Classic Cars have two buying groups - teenagers and middle-age folks looking to tinker.  Teenagers look at the pin-stripes and the paint job while middle-agers (like me)  kick the tires a bit and look under the hood to check out the quality and reliability of the engine.  Mobile BI tools sure look sexy but don't go very far without an engine and a transmission or an integration strategy. The strategic question in Mobile BI is can these startups build a motor and transmission faster than Oracle can re-paint the car?  Oracle has a great engine and a transmission that connects to all enterprise information assets.  We're working on the new paint job and are excited about the possibilities.  Just as vertical integration worked in the automotive business, it too works in the technology industry.

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  • VirtualBox 4.2.14 is now available

    - by user12611829
    The VirtualBox development team has just released version 4.2.14, and it is now available for download. This is a maintenance release for version 4.2 and contains quite a few fixes. Here is the list from the official Changelog. VMM: another TLB invalidation fix for non-present pages VMM: fixed a performance regression (4.2.8 regression; bug #11674) GUI: fixed a crash on shutdown GUI: prevent stuck keys under certain conditions on Windows hosts (bugs #2613, #6171) VRDP: fixed a rare crash on the guest screen resize VRDP: allow to change VRDP parameters (including enabling/disabling the server) if the VM is paused USB: fixed passing through devices on Mac OS X host to a VM with 2 or more virtual CPUs (bug #7462) USB: fixed hang during isochronous transfer with certain devices (4.1 regression; Windows hosts only; bug #11839) USB: properly handle orphaned URBs (bug #11207) BIOS: fixed function for returning the PCI interrupt routing table (fixes NetWare 6.x guests) BIOS: don't use the ENTER / LEAVE instructions in the BIOS as these don't work in the real mode as set up by certain guests (e.g. Plan 9 and QNX 4) DMI: allow to configure DmiChassisType (bug #11832) Storage: fixed lost writes if iSCSI is used with snapshots and asynchronous I/O (bug #11479) Storage: fixed accessing certain VHDX images created by Windows 8 (bug #11502) Storage: fixed hang when creating a snapshot using Parallels disk images (bug #9617) 3D: seamless + 3D fixes (bug #11723) 3D: version 4.2.12 was not able to read saved states of older versions under certain conditions (bug #11718) Main/Properties: don't create a guest property for non-running VMs if the property does not exist and is about to be removed (bug #11765) Main/Properties: don't forget to make new guest properties persistent after the VM was terminated (bug #11719) Main/Display: don't lose seamless regions during screen resize Main/OVF: don't crash during import if the client forgot to call Appliance::interpret() (bug #10845) Main/OVF: don't create invalid appliances by stripping the file name if the VM name is very long (bug #11814) Main/OVF: don't fail if the appliance contains multiple file references (bug #10689) Main/Metrics: fixed Solaris file descriptor leak Settings: limit depth of snapshot tree to 250 levels, as more will lead to decreased performance and may trigger crashes VBoxManage: fixed setting the parent UUID on diff images using sethdparentuuid Linux hosts: work around for not crashing as a result of automatic NUMA balancing which was introduced in Linux 3.8 (bug #11610) Windows installer: force the installation of the public certificate in background (i.e. completely prevent user interaction) if the --silent command line option is specified Windows Additions: fixed problems with partial install in the unattended case Windows Additions: fixed display glitch with the Start button in seamless mode for some themes Windows Additions: Seamless mode and auto-resize fixes Windows Additions: fixed trying to to retrieve new auto-logon credentials if current ones were not processed yet Windows Additions installer: added the /with_wddm switch to select the experimental WDDM driver by default Linux Additions: fixed setting own timed out and aborted texts in information label of the lightdm greeter Linux Additions: fixed compilation against Linux 3.2.0 Ubuntu kernels (4.2.12 regression as a side effect of the Debian kernel build fix; bug #11709) X11 Additions: reduced the CPU load of VBoxClient in drag'and'drop mode OS/2 Additions: made the mouse wheel work (bug #6793) Guest Additions: fixed problems copying and pasting between two guests on an X11 host (bug #11792) The full changelog can be found here. You can download binaries for Solaris, Linux, Windows and MacOS hosts at http://www.virtualbox.org/wiki/Downloads Technocrati Tags: Oracle Virtualization VirtualBox

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  • Virtual Lab part 2&ndash;Templates, Patterns, Baselines

    - by Geoff N. Hiten
    Once you have a good virtualization platform chosen, whether it is a desktop, server or laptop environment, the temptation is to build “X”.  “X” may be a SharePoint lab, a Virtual Cluster, an AD test environment or some other cool project that you really need RIGHT NOW.  That would be doing it wrong. My grandfather taught woodworking and cabinetmaking for twenty-seven years at a trade school in Alabama.  He was the first instructor hired at that school and the only teacher for the first two years.  His students built tables, chairs, and workbenches so the school could start its HVAC courses.   Visiting as a child, I also noticed many extra “helper” stands, benches, holders, and gadgets all built from wood.  What does that have to do with a virtual lab, you ask?  Well, that is the same approach you should take.  Build stuff that you will use.  Not for solving a particular problem, but to let the Virtual Lab be part of your normal troubleshooting toolkit. Start with basic copies of various Operating Systems.  Load and patch server and desktop OS environments.  This also helps build your collection of ISO files, another essential element of a virtual Lab.  Once you have these “baseline” images, you can use your Virtualization software’s snapshot capability to freeze the image.  Clone the snapshot and you have a brand new fully patched machine in mere moments.  You may have to sysprep some of the Microsoft OS environments if you are going to create a domain environment or experiment with clustering.  That is still much faster than loading and patching from scratch. So once you have a stock of raw materials (baseline images in this case) where should you start.  Again, my grandfather’s workshop gives us the answer.  In the shop it was workbenches and tables to hold large workpieces that made the equipment more useful.  In a Windows environment the same role falls to the fundamental network services:  DHCP, DNS, Active Directory, Routing, File Services, and Storage services.  Plan your internal network setup.  Build out an AD controller with all the features listed.  Make the actual domain an isolated domain so it will not care about where you take it.  Add the Microsoft iSCSI target.  Once you have this single system, you can leverage it for almost any network environment beyond a simple stand-alone system. Having these templates and fundamental infrastructure elements ready to run means I can build a quick lab in minutes instead of hours.  My solutions are well-tested, my processes fully documented with screenshots, and my plans validated well before I have to make any changes to client systems.  the work I put in is easily returned in increased value and client satisfaction.

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  • BizTalk 2010 Certification Exam

    - by Paul Petrov
    I took a shot at new (to me) certification exam for BizTalk 2010. I was able to pass it without any preparation just based on the experience. That does not mean this exam is a very simple one. Comparing to previous (2006 R2) it covers some new areas (like WCF) and has some demanding questions and situation to think about. But the most challenging factor is broad feature coverage. Overall, the impression that if BizTalk continues to grow in scope it’s better to create separate exams for core functionality and extended features (like EDI, RFID, LOB adapters) because it’s really hard to cover vast array of BizTalk capabilities. As far as required knowledge and questions allocation I think Microsoft description is on target. There were definitely more questions on deployment, configuration and administration aspects comparing to previous exam. WCF and WCF based adapters now play big role and this topic was covered well too. Extended functionality is claimed at 13% of the exam, I felt there were plenty of RFID questions but not many EDI, that’s why I thought it’d be useful to split exam into two to cover all of them equally. BRE is still there and good, cause it’s usually not very known/loved feature of the package. At the and, for those who plan to get certified, my advice would be to know all those areas of BizTalk for guaranteed passing: messaging and orchestrations, core adapters, routing, patterns; development of all artifacts and orchestrations; debugging and exceptions handling; packaging, deployment, tracking and administration; WCF bindings and adapters; BAM, BRE, RFID, EDI, etc. You may get by not knowing one smaller non-essential part (like I did with RFID, for example). In such case you better know all other areas very well to cover for the weak spot. If there more than one whiteouts in the knowledge it’s good idea to study and prepare: MSDN, blogs, virtual labs and good VM to play with can help when experience is not enough. So best wishes and good skill to you in passing this certification!

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  • Oracle Service Cloud May 2014 Release – Focus on your driving by JP Saunders

    - by Tuula Fai
    The next time you’re twiddling dials on your car’s dashboard to get the air to blow in the right direction, and the right song to play on the stereo, while pulling on the wires to charge your phone and punching in passwords to re-sync your hands-free headset to take a call, consider this… Does having a better dashboard UI in your car improve your driving performance? The Tesla car has one of the most modern and intuitive dashboards in any commercial car today. It is actually based on the design of a smart phone, which can download apps and updates directly from the cloud.  The 17” touchscreen, Lynx-based dashboard totally integrates all channels and devices, allowing the driver to focus on the smooth driving and power of this luxury (toy) car.  What the folks at Tesla didn't do was avoid the complexity of our needs. Instead, they streamlined them. And, while we might not all be able to afford a Tesla, their approach demonstrates that a modern UI approach can ultimately make a positive difference in our lives and businesses.  This is why the productivity and effectiveness of a Modern Contact Center is many times greater than that of a traditional contact center. Agents in a Modern Contact Center get to focus on the task at hand, the customer engagement, rather than stumbling their way through Lego blocks of complexity.  The Oracle Service Cloud is a modern approach to customer service that empowers your agents to achieve greater focus on improving your operational and strategic success through streamlined business processes.  Here are some of the recent May 2014 release highlights to the Oracle Service Cloud: Performance Enhanced Desktop UI A modern agent desktop interface that optimizes clumsy tasks, logins, screens and workflows and is optimized for agent and system performance. Improvements include performance for drag-and-drop configurable views, saved searches, and improved caching for high-speed performance even during disconnected or slow internet access.  Customer Experience Routing A streamlined automatic way to connect the right customer need to the best agent skills, based on multidimensional variables such as product skills, language skills, workload, call volume to optimize the connection and resolution experience. On-The-Go Mobile Improvements to the Agent mobile app that extend connectivity to websites, and customer surveys that are mobile-ready and rendered for any device, and ensure the customer’s voice is captured while the insight is still top of mind.  Infused Social Engagement Enhancements to infused social capabilities allow agents to respond in social threads directly from within the agent desktop, with the information becoming part of the incident record for automatic actions (such as replay or escalate) triggered off the response. Front-End Siebel Contact Center The market leading online Web Customer Self-Service interface from the Oracle Service Cloud, is now out-of-the-box ready for Oracle Siebel customers. Deploy a new online web self-service interface in a matter of weeks to have customers self-serve and self-solve answers, with escalated incidents routed directly into the Oracle Siebel Contact Center. For more information on the latest enhancements for the Oracle Service Cloud, please see the Oracle Service Cloud May 2014 Capabilities and Benefits. Related blogs: Oracle Service Cloud Feb 2014

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  • Sharing one static ip for both ftp and www service

    - by user11496
    Trying to figure out how to update the Zone record and configure webserver so that one application on the webserver is accessible by public. I'm completely not good at NS/DNS/NAT/firewall/routing/port forwarding/networking etc. "faraday" is the intranet name. Everyone within local network can access all applications hosted on "faraday". Hostname for webserver is "www", FTP server is "ftpserver". Both servers running RHEL4 OS. The goal is to allow anyone outside the company network (public) to access only one of the many applications on "faraday". Hope somebody can help me with some of the questions below, if not all. From zoneedit record, the static IP is used by FTP now. Can I use the same existing static IP - 219.95.10.100, for web service? Currently anyone who enter "http://www.abc.com.my" will be directed to "http://www.abc.com". I don't want this to change. Currently, no one else, except employee on local network, can access "faraday" web pages. How to configure so that when anyone type "http://thisapp.abc.com.my" on their web browser, the url will lead them to "http://faraday/thisapp" (application folder is /var/www/html/thisapp on RHEL4 web server). If possible, how to set the URL will continue to show "http://thisapp.abc.com.my" instead of "http://faraday/thisapp" How to limit/restrict user (those who are not from local network) so they only have access to "http://thisapp.abc.com.my", but not "http://faraday" or "http://faraday/anotherapp", etc. What's the configuration changes needed in /etc/httpd.conf on web server? Company domain name is "abc.com.my". Following is the zone records on www.zoneedit.com. Subdomain Type IP sdsl A 219.95.10.100 ftp CNAME sdsl.abc.com.my @ NS ns3.zoneedit.com @ NS ns7.zoneedit.com WebForward record: New Domain Destination Cloaked www.abc.com.my http://www.abc.com N On my local DNS server, there are 2 zone files: abc.com.my and pnmy.abc.com. > cat abc.com.my.zone ftp CNAME ftp.pnmy.abc.com. sdsl A 219.95.10.100 > cat pnmy.abc.com.zone ftp CNAME ftpserver ftpserver A 172.16.5.1 faraday CNAME www www A 172.16.5.2

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  • WiFi connected to router, but no internet connection

    - by Quetzacotl
    I just got a new notebook, a ThinkPad Edge E530, and installed Ubuntu on it. I'm pretty new to Ubuntu. On the same laptop, running Windows 7, the Wi-Fi connection works fine. Ethernet connection works both on Win7 and on Ubuntu. Only Wi-Fi on Ubuntu does not work; it connects to the Wi-Fi access point but I don't have Internet access. My wireless card is Intel Centrino Wireless-N 2230. What can fix the problem? EDIT: ifconfig -a eth0 Link encap:Ethernet HWaddr b8:88:e3:30:72:34 UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) Interrupt:43 Base address:0x8000 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:163 errors:0 dropped:0 overruns:0 frame:0 TX packets:163 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:10124 (10.1 KB) TX bytes:10124 (10.1 KB) usb0 Link encap:Ethernet HWaddr 02:15:e0:ec:01:00 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) wlan0 Link encap:Ethernet HWaddr 68:5d:43:43:71:e1 inet addr:192.168.2.101 Bcast:192.168.2.255 Mask:255.255.255.0 inet6 addr: fe80::6a5d:43ff:fe43:71e1/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:40 errors:0 dropped:0 overruns:0 frame:0 TX packets:220 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:2801 (2.8 KB) TX bytes:26230 (26.2 KB) route -n Kernel IP routing table Destination Gateway Genmask Flags Metric Ref Use Iface 0.0.0.0 192.168.2.1 0.0.0.0 UG 0 0 0 wlan0 169.254.0.0 0.0.0.0 255.255.0.0 U 1000 0 0 wlan0 192.168.2.0 0.0.0.0 255.255.255.0 U 2 0 0 wlan0 cat /etc/resolv.conf # Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8) # DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN nameserver 127.0.0.1 iwconfig lo no wireless extensions. usb0 no wireless extensions. wlan0 IEEE 802.11bgn ESSID:"SATELITE" Mode:Managed Frequency:2.462 GHz Access Point: 00:1F:1F:8D:CC:08 Bit Rate=1 Mb/s Tx-Power=16 dBm Retry long limit:7 RTS thr:off Fragment thr:off Power Management:off Link Quality=60/70 Signal level=-50 dBm Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0 Tx excessive retries:93 Invalid misc:243 Missed beacon:0 eth0 no wireless extensions.

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  • Bridging 10GbE with 12.04 - bridging works but the bridging computer has no internet access

    - by Donal
    I have been trying to get 12.04 bridging working with two 10GbE cards. I have 2 10GbE cards in a linux box being used only for this bridge, 1 with 2 10GbaseT ports and another with a single CX4 port. I have 2 client computers connected with 10GbaseT cards and the CX4 card connects to a procurve switch. I can get the bridging happening mostly the way that I want, The clients receive dhcp information from the dhcp server (not the bridging machine) and can connect to and properly see the rest of the network. Speeds are ok, not amazing but working on that is another matter. My problem is that the bridging machine has no internet access ... meaning I can't update anything or apt-get anything It can ping all other machines on the local network. I've tried the helpful hints from: https://help.ubuntu.com/community/NetworkConnectionBridge "Enabling Internet Use on the Bridging Computer" and get the following RTNETLINK answers: File exists but dhclient br0 does nothing for me :( I think if it is anything it a multiple route problem as both br0 and eth4 have ipaddresses ... even though I have only set it up so that br0 has one ... Bridge setup details: /etc/network/interface auto br0 iface br0 inet static address 192.168.0.246 netmask 255.255.255.0 gateway 192.168.0.1 broadcast 192.168.0.255 dns-nameservers 192.168.0.1 dns-search example.com dns-domain example.com #(eth2 & eth3 are the 10GbaseT) #(eth4 is the CX4 connection) pre-up ip link set eth2 down pre-up ip link set eth3 down pre-up ip link set eth4 down pre-up brctl addbr br0 pre-up brctl addif br0 eth4 eth3 eth2 pre-up ip addr flush dev eth3 pre-up ip addr flush dev eth2 pre-up ip addr flush dev eth4 post-down ip link set eth4 down post-down ip link set eth2 down post-down ip link set eth3 down post-down ip link set br0 down post-down brctl delif br0 eth2 eth3 eth4 post-down brctl delbr br0 ifconfig -a br0 Link encap:Ethernet HWaddr 00:15:17:22:20:34 inet addr:192.168.0.102 Bcast:192.168.0.255 Mask:255.255.255.0 inet6 addr: fe80::215:17ff:fe22:2034/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:4957 errors:0 dropped:0 overruns:0 frame:0 TX packets:1077 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:596320 (596.3 KB) TX bytes:139952 (139.9 KB) eth4 Link encap:Ethernet HWaddr 00:60:dd:47:7c:05 inet addr:192.168.0.57 Bcast:192.168.0.255 Mask:255.255.255.0 inet6 addr: fe80::260:ddff:fe47:7c05/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:9000 Metric:1 RX packets:15391 errors:0 dropped:51 overruns:0 frame:0 TX packets:1207 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:5916769 (5.9 MB) TX bytes:154312 (154.3 KB) Interrupt:70 route -n Kernel IP routing table Destination Gateway Genmask Flags Metric Ref Use Iface 0.0.0.0 192.168.0.1 0.0.0.0 UG 0 0 0 eth4 0.0.0.0 192.168.0.1 0.0.0.0 UG 100 0 0 br0 169.254.0.0 0.0.0.0 255.255.0.0 U 1000 0 0 br0 192.168.0.0 0.0.0.0 255.255.255.0 U 0 0 0 br0 192.168.0.0 0.0.0.0 255.255.255.0 U 1 0 0 eth4

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  • Dealing with coworkers when developing, need advice [closed]

    - by Yippie-Kai-Yay
    I developed our current project architecture and started developing it on my own (reaching something like, revision 40). We're developing a simple subway routing framework and my design seemed to be done extremely well - several main models, corresponding views, main logic and data structures were modeled "as they should be" and fully separated from rendering, algorithmic part was also implemented apart from the main models and had a minor number of intersection points. I would call that design scalable, customizable, easy-to-implement, interacting mostly based on the "black box interaction" and, well, very nice. Now, what was done: I started some implementations of the corresponding interfaces, ported some convenient libraries and wrote implementation stubs for some application parts. I had the document describing coding style and examples of that coding style usage (my own written code). I forced the usage of more or less modern C++ development techniques, including no-delete code (wrapped via smart pointers) and etc. I documented the purpose of concrete interface implementations and how they should be used. Unit tests (mostly, integration tests, because there wasn't a lot of "actual" code) and a set of mocks for all the core abstractions. I was absent for 12 days. What do we have now (the project was developed by 4 other members of the team): 3 different coding styles all over the project (I guess, two of them agreed to use the same style :), same applies to the naming of our abstractions (e.g CommonPathData.h, SubwaySchemeStructures.h), which are basically headers declaring some data structures. Absolute lack of documentation for the recently implemented parts. What I could recently call a single-purpose-abstraction now handles at least 2 different types of events, has tight coupling with other parts and so on. Half of the used interfaces now contain member variables (sic!). Raw pointer usage almost everywhere. Unit tests disabled, because "(Rev.57) They are unnecessary for this project". ... (that's probably not everything). Commit history shows that my design was interpreted as an overkill and people started combining it with personal bicycles and reimplemented wheels and then had problems integrating code chunks. Now - the project still does only a small amount of what it has to do, we have severe integration problems, I assume some memory leaks. Is there anything possible to do in this case? I do realize that all my efforts didn't have any benefit, but the deadline is pretty soon and we have to do something. Did someone have a similar situation? Basically I thought that a good (well, I did everything that I could) start for the project would probably lead to something nice, however, I understand that I'm wrong. Any advice would be appreciated, sorry for my bad english.

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  • How to switch off wifi on startup or from the console

    - by mit
    I have installed ubuntu 10.04 on a laptop. Wifi is switched on by default on startup. I can disable it rightclicking the network manager icon in the gnome bar. How can I set it to have wifi switched off as default? Alternatively, how can I switch off wifi on the console? I tried already the rfkill command but it does not list any devices and it does not switch off wifi, I tried different parameters. This is a standard install of the Ubuntu 10.04 i386 Desktop Live CD on an IBM T40 Laptop. EDIT A: This is the output of some rfkill commands on my system, and it does not affect the wifi of the laptop: $ rfkill --help Usage: rfkill [options] command Options: --version show version (0.4) Commands: help event list [IDENTIFIER] block IDENTIFIER unblock IDENTIFIER where IDENTIFIER is the index no. of an rfkill switch or one of: <idx> all wifi wlan bluetooth uwb ultrawideband wimax wwan gps fm $ rfkill list $ rfkill list wifi $ rfkill list all $ rfkill list wlan $ sudo rfkill list all $ sudo rfkill block all $ sudo rfkill block wlan $ sudo rfkill block wifi $ EDIT B: Now I found out that sudo ifconfig eth1 down turns it off. And I can turn it on through the gnome network applet again. But the applet does not reflect the change from the commandline, it stills believes wifi is switched on. I have to switch it off and on again on the applet to switch it on again, when I switched it off from the console. Is there a better way? This is what the syslog looks like when I switch wireless off and on again from the network manager: NetworkManager: <info> (eth1): device state change: 3 -> 2 (reason 0) NetworkManager: <info> (eth1): deactivating device (reason: 0). NetworkManager: <info> Policy set '24' (eth0) as default for routing and DNS. NetworkManager: <info> (eth1): taking down device. avahi-daemon[660]: Withdrawing address record for fe80::202:8aff:feba:d798 on eth1. kernel: [ 971.472116] airo(eth1): cmd:3 status:7f03 rsp0:0 rsp1:0 rsp2:0 NetworkManager: <info> (eth1): bringing up device. NetworkManager: <info> (eth1): supplicant interface state: starting -> ready NetworkManager: <info> (eth1): device state change: 2 -> 3 (reason 42) avahi-daemon[660]: Registering new address record for fe80::202:8aff:feba:d798 on eth1.*. kernel: [ 965.512048] eth1: no IPv6 routers present

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  • Exchange 2010, Exchange 2003 Mail Flow issue

    - by Ryan Roussel
    While performing the initial Exchange 2010 deployment for a customer migrating from Exchange 2003, I ran into an issue with mail flow between the two environments.  The Exchange 2003 mailboxes could send to Exchange 2010, as well as to and from the internet.  Exchange 2010 mailboxes could send and receive to the internet, however they could not send to Exchange 2003 mailboxes.   After scouring the internet for a solution, it seemed quite a few people were experiencing this issue with no resolution to be found, or at least not easily.  After many attempts of manually deleting and recreating the routing group connectors,  I finally lucked onto the answer in an obscure comment left to another blogger.   If inheritable permissions are not allowed on the Exchange 2003 object in the Active Directory schema, exchange server authentication cannot be achieved between the servers.   It seems when Blackberry Enterprise Server gets added to 2003 environments, a lot of Admins get tricky and add the BES Admin user explicitly to the server object  to allow  inheritance down from there to all mailboxes.  The problem is they also coincidently turn off inheritance to the server object itself from its parent containers.  You can re-establish inheritance without overwriting the existing ACL however so that the BES Admin can remain in the server object ACL.   By re-establishing inheritance to the 2003 server object, mail flow was instantly restored between the servers.    To re-establish inheritance: 1. Open ASDIedit by adding the snap-in to a MMC (should be included on your 2008 server where Exchange 2010 is installed) 2. Navigate to Configuration > Services > Microsoft Exchange > Exchange Organization > Administrative Groups > First Administrative Group > Servers 3. In the right pane, right click on the CN=Server Name of your Exchange 2003 Server, select properties 4. Navigate to the Security tab, hit advanced toward the bottom. 5. Check the checkbox that reads “include inheritable permissions” toward the bottom of the dialogue box.

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  • Need help identifing what resources (eg. In MIT OpenCourseWare) can help me prepare for a test [closed]

    - by jiewmeng
    I am entering uni soon. I can sit for a placement test to see if I elegible for exemptions. The details are http://www.comp.nus.edu.sg/undergraduates/TestScope11_12.html Or CS2100 Computer Organisation (please click title) The objective of this module is to familiarise students with the fundamentals of computing devices. Through this module students will understand the basics of data representation, and how the various parts of a computer work, separately and with each other. This allows students to understand the issues in computing devices, and how these issues affect the implementation of solutions. Topics covered include data representation systems, combinational and sequential circuit design techniques, assembly language, processor execution cycles, pipelining, memory hierarchy and input/output systems. Recommended Textbooks Digital Design: Principles and Practices [DDPP] by John F. Wakerly, Prentice-Hall. ISBN 0-13-324500-4. Computer Organizations and Design (The hardware/software interface) by David A. Patterson and John L. Hennessy. CS2105 Introduction to Computer Networks (please click title) This course aims to provide a broad introduction to computer networks and some appreciations of network application programming. It covers a range of topics including basic data communication and computer network concepts, protocols, networked computing concepts and principles, network applications development and network security. The emphasis of teaching is on the working principles and application of computer networks. As an integral part of the course, tutorials and practical assignments enforcing learning will also be given. These assignments provide an early exposure in network application programming and they should be able to complete by using personal computers and school's network facilities. Topics included: An overview of computer networks and the Internet Basic data communications Application layer Transport layer Network layer and routing Link layer and local area networks Recommended Textbook James F. Kurose & Keith W. Ross, Computer networking: A top-down approach featuring internet, Addison Wesley, 2001 I am wondering what resources eg. MIT OpenCourseWare or other universities resources are available to help he perpare for these particular modubles. I am thinking does the Networking one look like CCNA? The computer oragization. Its like electronics, assembly etc? I learnt some electronics in Poly but looking at the sample papers, uni looks very different... I have about 1 month to prepare if I want any chance of exempting from these modules :) any help?

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  • Wifi problems after upgrading to 13.10

    - by Simon
    I just upgraded to Ubuntu 13.10, but since the upgrade I don't have internet access via wifi anymore. I can: See networks Connect to a network Ping myself (localhost, 192.168.0.103) I can't: Ping others (including other devices on the same wireless network, including the gateway/router) Resolve hosts Access any other external resource, whether on my own network or on the internet Using Wireshark, I noticed my computer is continuously sending ARP-requests like "Who has 192.168.0.1 [which is the gateway]? Tell 192.168.0.103". It doesn't get any replies though. When I ping another IP-address for which it knows the mac-address (from cache), it turns out a packet loss of 90% occurs, and even if a packet manages to arrive it takes around 3000ms. The output of route -n is: Kernel IP routing table Destination Gateway Genmask Flags Metric Ref Use Iface 0.0.0.0 192.168.0.1 0.0.0.0 UG 0 0 0 eth1 192.168.0.0 0.0.0.0 255.255.255.0 U 9 0 0 eth1 192.168.122.0 0.0.0.0 255.255.255.0 U 0 0 0 virbr0 Before upgrading, wifi worked fine. Using other devices, wifi still works fine.Resetting the router didn't help. Ethernet still works after upgrading. Any suggestions? Update: I'm using the wl driver. Here's the relevant output of some commands: lspci | grep Wireless 03:00.0 Network controller: Broadcom Corporation BCM4313 802.11bgn Wireless Network Adapter (rev 01) cat /etc/modprobe.d/blacklist.conf [...] blacklist mac80211 blacklist brcm80211 blacklist cfg80211 blacklist lib80211_crypt_tkip blacklist lib80211 blacklist b43 cat /etc/rc.local sudo modprobe -r lib80211 sudo insmod /lib/modules/3.2.0-30-generic-pae/kernel/net/wireless/lib80211.ko sudo insmod /lib/modules/3.2.0-30-generic-pae/kernel/net/wireless/lib80211_crypt_wep.ko sudo insmod /lib/modules/3.2.0-30-generic-pae/kernel/net/wireless/lib80211_crypt_tkip.ko sudo insmod /lib/modules/3.2.0-30-generic-pae/kernel/net/wireless/lib80211_crypt_ccmp.ko sudo modprobe wl exit 0 The last lines are probably how I got wireless working after the previous upgrade (wireless has been a problem after each upgrade). Update 2: added information about the exact hardware below. The hardware is an integrated device, so I ran lspci -nn | grep -i network. The output is: 03:00.0 Network controller [0280]: Broadcom Corporation BCM4313 802.11bgn Wireless Network Adapter [14e4:4727] (rev 01)

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  • PHP - Internal APIs/Libraries - What makes sense?

    - by Mark Locker
    I've been having a discussion lately with some colleagues about the best way to approach a new project, and thought it'd be interesting to get some external thoughts thrown into the mix. Basically, we're redeveloping a fairly large site (written in PHP) and have differing opinions on how the platform should be setup. Requirements: The platform will need to support multiple internal websites, as well as external (non-PHP) projects which at the moment consist of a mobile app and a toolbar. We have no plans/need in the foreseeable future to open up an API externally (for use in products other than our own). My opinion: We should have a library of well documented native model classes which can be shared between projects. These models will represent everything in our database and can take advantage of object orientated features such as inheritance, traits, magic methods, etc. etc. As well as employing ORM. We can then add an API layer on top of these models which can basically accept requests and route them to the appropriate methods, translating the response so that it can be used platform independently. This routing for each method can be setup as and when it's required. Their opinion: We should have a single HTTP API which is used by all projects (internal PHP ones or otherwise). My thoughts: To me, there are a number of issues with using the sole HTTP API approach: It will be very expensive performance wise. One page request will result in several additional http requests (which although local, are still ones that Apache will need to handle). You'll lose all of the best features PHP has for OO development. From simple inheritance, to employing the likes of ORM which can save you writing a lot of code. For internal projects, the actual process makes me cringe. To get a users name, for example, a request would go out of our box, over the LAN, back in, then run through a script which calls a method, JSON encodes the output and feeds that back. That would then need to be JSON decoded, and be presented as an array ready to use. Working with arrays, as appose to objects, makes me sad in a modern PHP framework. Their thoughts (and my responses): Having one method of doing thing keeps things simple. - You'd only do things differently if you were using a different language anyway. It will become robust. - Seeing as the API will run off the library of models, I think my option would be just as robust. What do you think? I'd be really interested to hear the thoughts of others on this, especially as opinions on both sides are not founded on any past experience.

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  • Looking for an algorithm to connect dots - shortest route

    - by e4ch
    I have written a program to solve a special puzzle, but now I'm kind of stuck at the following problem: I have about 3200 points/nodes/dots. Each of these points is connected to a few other points (usually 2-5, theoretical limit is 1-26). I have exactly one starting point and about 30 exit points (probably all of the exit points are connected to each other). Many of these 3200 points are probably not connected to neither start nor end point in any way, like a separate net, but all points are connected to at least one other point. I need to find the shortest number of hops to go from entry to exit. There is no distance between the points (unlike the road or train routing problem), just the number of hops counts. I need to find all solutions with the shortest number of hops, and not just one solution, but all. And potentially also solutions with one more hop etc. I expect to have a solution with about 30-50 hops to go from start to exit. I already tried: 1) randomly trying possibilities and just starting over when the count was bigger than a previous solution. I got first solution with 3500 hops, then it got down to about 97 after some minutes, but looking at the solutions I saw problems like unnecessary loops and stuff, so I tried to optimize a bit (like not going back where it came from etc.). More optimizations are possible, but this random thing doesn't find all best solutions or takes too long. 2) Recursively run through all ways from start (chess-problem-like) and breaking the try when it reached a previous point. This was looping at about a length of 120 nodes, so it tries chains that are (probably) by far too long. If we calculate 4 possibilities and 120 nodes, we're reaching 1.7E72 possibilities, which is not possible to calculate through. This is called Depth-first search (DFS) as I found out in the meantime. Maybe I should try Breadth-first search by adding some queue? The connections between the points are actually moves you can make in the game and the points are how the game looks like after you made the move. What would be the algorithm to use for this problem? I'm using C#.NET, but the language shouldn't matter.

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