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• My Tech Ed North America Preview - Content Edition

  - by Chris Gardner

  As I promised in my last post, I feel the need to give you a rundown on all the technical content I am looking forward to checking out at Tech Ed this year. We shall start with the content I know I'll be able to see. This would be some demo stations in the Technical Learning Center. I will DEFINITELY be checking out the Windows Phone Device Bar. I will admit that I am a bit of a phone snob, and I just want to manhandle all that sexy, sexy tech. I am also planning on talking to the Windows Phone team and the Azure team. Year after year, I end up spending more time in either the TLC or taking certification tests than anywhere else. This leads me to the one "Exam Cram" session I hope to attend. There is a session to cram for 70-599: Designing and Developing Windows Phone Applications. I know this seems odd. I'm (sort of) an XNA guru. However, I'm not that up on my Silverlight. I know enough to add Silverlight to an XNA project. Now, let's talk breakout sessions. We always need to keep track of where we're going. I know, I talk about solving problems over forcing buzz words. However, it is important to know what those buzz words before you tell people not to use them. For this, we will look to the "What's New in Visual Studio 11" and "What's New in Microsoft .NET Framework 4.5." Of course, we do talk bad about buzz words around here. For this, I'm really looking forward to "Visual C#/Visual Basic: Becoming a Guru with Existing Features." I still have .NET 2 tricks that are crucial to my internal libraries. In depth knowledge will NEVER trump shortcut libraries. There is a session in ASP.NET for phones and tablets. For those of you that have not tried to use ASP.NET on a mobile device, there is one thing you really need to understand. Mobile devices don't use scroll bars. That's right; the thing with the least screen real estate doesn't use scroll bars. Thus, I am hoping this session will give some good advice in having an ASP.NET site target both mobile and desktop. The last "business only" session "The Accidental Team Foundation Server Admin." T & W Operations is a VERY small business. As such, I am the TFS admin because I'm the developer that is also the SQL Guru. I keep my server up, but it'd be nice to know some really cool tricks for the part time guy. This leads us the the fun sessions. Coding4Fun has a Kinect session. The Twitter followers will remember that I now have a Kinect for Windows sitting on my desk at work. I have gotten pretty handy with the device, but I KNOW I'm missing some good stuff. Finally, we come to Brian Prince's session on "Making Crazy Money with Games and the Cloud." Never mind the fact that we're using Azure at work. Never mind the fact that I'm actually using the cloud in a game. Never mind the fact that the session has the terms "Crazy Money" and "Games" in the title. If you've never seen Brian Prince speak, you're missing out. In the Hands-on-Labs, we are not allowed to make our own schedule. Instead, we're asked what sessions we can't miss, and they try to schedule around those times. This was the one session I said I couldn't miss. This should complete the technical content for the conference. Coming soon, I'll dig into the certifications I hope to attain. Then, we'll talk about the social activities for the week. Here's a preview of that. I am a member of The Krewe...

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• Juniper Strategy, LLC is hiring SharePoint Developers&hellip;

  - by Mark Rackley

  Isn’t everybody these days? It seems as though there are definitely more jobs than qualified devs these days, but yes, we are looking for a few good devs to help round out our burgeoning SharePoint team. Juniper Strategy is located in the DC area, however we will consider remote devs for the right fit. This is your chance to get in on the ground floor of a bright company that truly “gets it” when it comes to SharePoint, Project Management, and Information Assurance. We need like-minded people who “get it”, enjoy it, and who are looking for more than just a job. We have government and commercial opportunities as well as our own internal product that has a bright future of its own. Our immediate needs are for SharePoint .NET developers, but feel free to submit your resume for us to keep on file as it looks as though we’ll need several people in the coming months. Please email us your resume and salary requirements to [email protected] Below are our official job postings. Thanks for stopping by, we look forward to  hearing from you. Senior SharePoint .NET Developer Senior developer will focus on design and coding of custom, end-to-end business process solutions within the SharePoint framework. Senior developer with the ability to serve as a senior developer/mentor and manage day-to-day development tasks. Work with business consultants and clients to gather requirements to prepare business functional specifications. Analyze and recommend technical/development alternative paths based on business functional specifications. For selected development path, prepare technical specification and build the solution. Assist project manager with defining development task schedule and level-of-effort. Lead technical solution deployment. Job Requirements Minimum of 7 years experience in agile development, with at least 3 years of SharePoint-related development experience (SPS, SharePoint 2007/2010, WSS2-4). Thorough understanding of and demonstrated experience in development under the SharePoint Object Model, with focus on the WSS 3.0 foundation (MOSS 2007 Standard/Enterprise, Project Server 2007). Experience with using multiple data sources/repositories for database CRUD activities, including relational databases, SAP, Oracle e-Business. Experience with designing and deploying performance-based solutions in SharePoint for business processes that involve a very large number of records. Experience designing dynamic dashboards and mashups with data from multiple sources (internal to SharePoint as well as from external sources). Experience designing custom forms to facilitate user data entry, both with and without leveraging Forms Services. Experience building custom web part solutions. Experience with designing custom solutions for processing underlying business logic requirements including, but not limited to, SQL stored procedures, C#/ASP.Net workflows/event handlers (including timer jobs) to support multi-tiered decision trees and associated computations. Ability to create complex solution packages for deployment (e.g., feature-stapled site definitions). Must have impeccable communication skills, both written and verbal. Seeking a "tinkerer"; proactive with a thirst for knowledge (and a sense of humor). A US Citizen is required, and need to be able to pass NAC/E-Verify. An active Secret clearance is preferred. Applicants must pass a skills assessment test. MCP/MCTS or comparable certification preferred. Salary & Travel Negotiable SharePoint Project Lead Define project task schedule, work breakdown structure and level-of-effort. Serve as principal liaison to the customer to manage deliverables and expectations. Day-to-day project and team management, including preparation and maintenance of project plans, budgets, and status reports. Prepare technical briefings and presentation decks, provide briefs to C-level stakeholders. Work with business consultants and clients to gather requirements to prepare business functional specifications. Analyze and recommend technical/development alternative paths based on business functional specifications. The SharePoint Project Lead will be working with SharePoint architects and system owners to perform requirements/gap analysis and develop the underlying functional specifications. Once we have functional specifications as close to "final" as possible, the Project Lead will be responsible for preparation of the associated technical specification/development blueprint, along with assistance in preparing IV&V/test plan materials with support from other team members. This person will also be responsible for day-to-day management of "developers", but is also expected to engage in development directly as needed.  Job Requirements Minimum 8 years of technology project management across the software development life-cycle, with a minimum of 3 years of project management relating specifically to SharePoint (SPS 2003, SharePoint2007/2010) and/or Project Server. Thorough understanding of and demonstrated experience in development under the SharePoint Object Model, with focus on the WSS 3.0 foundation (MOSS 2007 Standard/Enterprise, Project Server 2007). Ability to interact and collaborate effectively with team members and stakeholders of different skill sets, personalities and needs. General "development" skill set required is a fundamental understanding of MOSS 2007 Enterprise, SP1/SP2, from the top-level of skinning to the core of the SharePoint object model. Impeccable communication skills, both written and verbal, and a sense of humor are required. The projects will require being at a client site at least 50% of the time in Washington DC (NW DC) and Maryland (near Suitland). A US Citizen is required, and need to be able to pass NAC/E-Verify. An active Secret clearance is preferred. PMP certification, PgMP preferred. Salary & Travel Negotiable

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• Hello With Oracle Identity Manager Architecture

  - by mustafakaya

  Hi, my name is Mustafa! I'm a Senior Consultant in Fusion Middleware Team and living in Istanbul,Turkey. I worked many various Java based software development projects such as end-to-end web applications, CRM , Telco VAS and integration projects.I want to share my experiences and research about Fusion Middleware Products in this column. Customer always wants best solution from software consultants or developers. Solution will be a code snippet or change complete architecture. We faced different requests according to the case of customer. In my posts i want to discuss Fusion Middleware Products Architecture or how can extend usability with apis or UI customization and more and I look forward to engaging with you on your experiences and thoughts on this.  In my first post, i will be discussing Oracle Identity Manager architecture  and i plan to discuss Oracle Identity Manager 11g features in next posts. Oracle Identity Manager System Architecture Oracle Identity Governance includes Oracle Identity Manager,Oracle Identity Analytics and Oracle Privileged Account Manager. I will discuss Oracle Identity Manager architecture in this post.  In basically, Oracle Identity Manager is a n-tier standard  Java EE application that is deployed on Oracle WebLogic Server and uses  a database .  Oracle Identity Manager presentation tier has three different screen and two different client. Identity Self Service and Identity System Administration are web-based thin client. Design Console is a Java Swing Client that communicates directly with the Business Service Tier.  Identity Self Service provides end-user operations and delegated administration features. System Administration provides system administration functions. And Design Console mostly use for development management operations such as  create and manage adapter and process form,notification , workflow desing, reconciliation rules etc. Business service tier is implemented as an Enterprise JavaBeans(EJB) application. So you can extense Oracle Identity Manager capabilities.  -The SMPL and EJB APIs allow develop custom plug-ins such as management roles or identities.  -Identity Services allow use core business capabilites of Oracle Identity Manager such as The User provisioning or reconciliation service. -Integration Services allow develop custom connectors or adapters for various deployment needs. -Platform Services allow use Entitlement Servers, Scheduler or SOA composites. The Middleware tier allows you using capabilites ADF Faces,SOA Suites, Scheduler, Entitlement Server and BI Publisher Reports. So OIM allows you to configure workflows uses Oracle SOA Suite or define authorization policies use with Oracle Entitlement Server. Also you can customization of OIM UI without need to write code and using ADF Business Editor  you can extend custom attributes to user,role,catalog and other objects. Data tiers; Oracle Identity Manager is driven by data and metadata which provides flexibility and adaptability to Oracle Identity Manager functionlities.  -Database has five schemas these are OIM,SOA,MDS,OPSS and OES. Oracle Identity Manager uses database to store runtime and configuration data. And all of entity, transactional and audit datas are stored in database. -Metadata Store; customizations and personalizations are stored in file-based repository or database-based repository.And Oracle Identity Manager architecture,the metadata is in Oracle Identity Manager database to take advantage of some of the advanced performance and availability features that this mode provides. -Identity Store; Oracle Identity Manager provides the ability to integrate an LDAP-based identity store into Oracle Identity Manager architecture.  Oracle Identity Manager uses the human workflow module of Oracle Service Oriented Architecture Suite. OIM connects to SOA using the T3 URL which is front-end URL for the SOA server.Oracle Identity Manager uses embedded Oracle Entitlement Server for authorization checks in OIM engine.  Several Oracle Identity Manager modules use JMS queues. Each queue is processed by a separate Message Driven Bean (MDB), which is also part of the Oracle Identity Manager application. Message producers are also part of the Oracle Identity Manager application. Oracle Identity Manager uses a scheduled jobs for some activities in the background.Some of scheduled jobs come with Out-Of-Box such as the disable users after the end date of the users or you can define your custom schedule jobs with Oracle Identity Manager APIs. You can use Oracle BI Publisher for reporting Oracle Identity Manager transactions or audit data which are in database. About me: Mustafa Kaya is a Senior Consultant in Oracle Fusion Middleware Team, living in Istanbul. Before coming to Oracle, he worked in teams developing web applications and backend services at a telco company. He is a Java technology enthusiast, software engineer and addicted to learn new technologies,develop new ideas. Follow Mustafa on Twitter,Connect on LinkedIn, and visit his site for Oracle Fusion Middleware related tips.

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• WebLogic Server JMS WLST Script – Who is Connected To My Server

  - by james.bayer

  Ever want to know who was connected to your WebLogic Server instance for troubleshooting?  An email exchange about this topic and JMS came up this week, and I’ve heard it come up once or twice before too.  Sometimes it’s interesting or helpful to know the list of JMS clients (IP Addresses, JMS Destinations, message counts) that are connected to a particular JMS server.  This can be helpful for troubleshooting.  Tom Barnes from the WebLogic Server JMS team provided some helpful advice: The JMS connection runtime mbean has “getHostAddress”, which returns the host address of the connecting client JVM as a string.  A connection runtime can contain session runtimes, which in turn can contain consumer runtimes.  The consumer runtime, in turn has a “getDestinationName” and “getMemberDestinationName”.  I think that this means you could write a WLST script, for example, to dump all consumers, their destinations, plus their parent session’s parent connection’s host addresses.    Note that the client runtime mbeans (connection, session, and consumer) won’t necessarily be hosted on the same JVM as a destination that’s in the same cluster (client messages route from their connection host to their ultimate destination in the same cluster). Writing the Script So armed with this information, I decided to take the challenge and see if I could write a WLST script to do this.  It’s always helpful to have the WebLogic Server MBean Reference handy for activities like this.  This one is focused on JMS Consumers and I only took a subset of the information available, but it could be modified easily to do Producers.  I haven’t tried this on a more complex environment, but it works in my simple sandbox case, so it should give you the general idea. # Better to use Secure Config File approach for login as shown here http://buttso.blogspot.com/2011/02/using-secure-config-files-with-weblogic.html connect('weblogic','welcome1','t3://localhost:7001')   # Navigate to the Server Runtime and get the Server Name serverRuntime() serverName = cmo.getName()   # Multiple JMS Servers could be hosted by a single WLS server cd('JMSRuntime/' + serverName + '.jms' ) jmsServers=cmo.getJMSServers()   # Find the list of all JMSServers for this server namesOfJMSServers = '' for jmsServer in jmsServers: namesOfJMSServers = jmsServer.getName() + ' '   # Count the number of connections jmsConnections=cmo.getConnections() print str(len(jmsConnections)) + ' JMS Connections found for ' + serverName + ' with JMSServers ' + namesOfJMSServers   # Recurse the MBean tree for each connection and pull out some information about consumers for jmsConnection in jmsConnections: try: print 'JMS Connection:' print ' Host Address = ' + jmsConnection.getHostAddress() print ' ClientID = ' + str( jmsConnection.getClientID() ) print ' Sessions Current = ' + str( jmsConnection.getSessionsCurrentCount() ) jmsSessions = jmsConnection.getSessions() for jmsSession in jmsSessions: jmsConsumers = jmsSession.getConsumers() for jmsConsumer in jmsConsumers: print ' Consumer:' print ' Name = ' + jmsConsumer.getName() print ' Messages Received = ' + str(jmsConsumer.getMessagesReceivedCount()) print ' Member Destination Name = ' + jmsConsumer.getMemberDestinationName() except: print 'Error retrieving JMS Consumer Information' dumpStack() # Cleanup disconnect() exit() Example Output I expect the output to look something like this and loop through all the connections, this is just the first one: 1 JMS Connections found for AdminServer with JMSServers myJMSServer JMS Connection:   Host Address = 127.0.0.1   ClientID = None   Sessions Current = 16    Consumer:      Name = consumer40      Messages Received = 1      Member Destination Name = myJMSModule!myQueue Notice that it has the IP Address of the client.  There are 16 Sessions open because I’m using an MDB, which defaults to 16 connections, so this matches what I expect.  Let’s see what the full output actually looks like: D:\Oracle\fmw11gr1ps3\user_projects\domains\offline_domain>java weblogic.WLST d:\temp\jms.py   Initializing WebLogic Scripting Tool (WLST) ...   Welcome to WebLogic Server Administration Scripting Shell   Type help() for help on available commands   Connecting to t3://localhost:7001 with userid weblogic ... Successfully connected to Admin Server 'AdminServer' that belongs to domain 'offline_domain'.   Warning: An insecure protocol was used to connect to the server. To ensure on-the-wire security, the SSL port or Admin port should be used instead.   Location changed to serverRuntime tree. This is a read-only tree with ServerRuntimeMBean as the root. For more help, use help(serverRuntime)   1 JMS Connections found for AdminServer with JMSServers myJMSServer JMS Connection: Host Address = 127.0.0.1 ClientID = None Sessions Current = 16 Consumer: Name = consumer40 Messages Received = 2 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer34 Messages Received = 2 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer37 Messages Received = 2 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer16 Messages Received = 2 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer46 Messages Received = 2 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer49 Messages Received = 2 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer43 Messages Received = 1 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer55 Messages Received = 1 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer25 Messages Received = 1 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer22 Messages Received = 1 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer19 Messages Received = 1 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer52 Messages Received = 1 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer31 Messages Received = 1 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer58 Messages Received = 1 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer28 Messages Received = 1 Member Destination Name = myJMSModule!myQueue Consumer: Name = consumer61 Messages Received = 1 Member Destination Name = myJMSModule!myQueue Disconnected from weblogic server: AdminServer     Exiting WebLogic Scripting Tool. Thanks to Tom Barnes for the hints and the inspiration to write this up. Image of telephone switchboard courtesy of http://www.JoeTourist.net/ JoeTourist InfoSystems

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• 2012 Oracle Fusion Innovation Awards - Part 2

  - by Michelle Kimihira

  Author: Moazzam Chaudry Continuing from Friday's blog on 2012 Oracle Fusion Innovation Awards, this blog (Part 2) will provide more details around the customers. It was a tremendous honor to be in single room of winners. We only wish we could have had more time to share stories from all the winners.  We received great insight from all the innovative solutions that our customers deploy and would like to share them broadly, so that others can benefit from best practices. There was a customer panel session joined by Ingersoll Rand, Nike and Motability and here is what was discussed: Barry Bonar, Enterprise Architect from Ingersoll Rand shared details around their solution, comprised of Oracle Exalogic, Oracle WebLogic Server and Oracle SOA Suite. This combined solutoin enabled their business transformation to increase decision-making, speed and efficiency, resulting in 40% reduced IT spend, 41X Faster response time and huge cost savings. Ashok Balakrishnan, Architect from Nike shared how they leveraged Oracle Coherence to analyze their digital "footprint" of activities. This helps them compete, collaborate and compare athletic data over time. Lastly, Ashley Doodly, Head of IT from Motability shared details around their solution compromised of Oracle SOA Suite, Service Bus, ADF, Coherence, BO and E-Business Suite. This solution helped Motability achieve 100% ROI within the first few months, performance in seconds vs. 10's of minutes and tremendous improvement in throughput that increased up to 50%.  This year's winners by category are: Oracle Exalogic Customer Results using Fusion Middleware Netshoes ATG on Exalogic: 6X Reduced H/W foot print, 6.2X increased throughput and 3 weeks time to market Claro Part of America Movil, running mission critical Java Application on Exalogic with 35X Faster Java response time, 5X Throughput Underwriters Laboratories Exalogic as an Apps Consolidation platform to power tremendous growth Ingersoll Rand EBS on Exalogic: Up to 40% Reduction in overall IT budget, 3x reduced foot print Oracle Cloud Application Foundation Customer Results using Fusion Middleware  Mazda Motor Corporation Tuxedo ART Batch runtime environment to migrate their batch apps on new open environment and reduce main frame cost. HOTELBEDS Technology Open Source to WebLogic transformation Globalia Corporation Introduced Oracle Coherence to fully reengineer DTH system and provide multiple business and technical benefits Nike Nike+, digital sports platform, has 8M users and is expecting an 5X increase in users, many of who will carry multiple devices that frequently sync data with the Digital Sport platform Comcast Corporation The solution is expected to increase availability, continuity, performance, and simplify and make the code at the application layer more flexible. Oracle SOA and Oracle BPM Customer Results using Fusion Middleware NTT Docomo Network traffic solution based on Oracle event processing and coherence - massive in scale: 12M users (50M in future) - 800,000 events/sec. Schneider National, Inc. SOA/B2B/ADF/Data Integration to orchestrate key order processes across Siebel, OTM & EBS.  Platform runs 60M trans/day and  50 million composite SOA instances per day across 10G and 11G Amadeus Oracle BPM solution: Business Rules and processes vary across local (80), regional (~10) and corporate approval process. Up to 10 levels of approval. Plans to deploy across 20+ markets Navitar SOA solution integrates a fully non-Oracle legacy application/ERP environment using Oracle’s SOA Suite and Oracle AIA Foundation Pack. Motability Uses SOA Suite to synchronize data across the systems and to manage the vehicle remarketing process Oracle WebCenter Customer Results using Fusion Middleware  News Limited Single platform running websites for 50% of Australia's newspapers University of Louisville “Facebook for Medicine”: Oracle Webcenter platform and Oracle BIEE to analyze patient test data and uncover potential health issues. Expecting annualized ROI of 277% China Mobile Jiangsu Company portal (25k users) to drive collaboration & productivity Life Technologies Portal for remotely monitoring & repairing biotech instruments LA Dept. of Water & Power Oracle WebCenter Portal to power ladwp.com on desktop and mobile for 1.6million users Oracle Identity Management Customer Results using Fusion Middleware Education Testing Service Identity Management platform for provisioning & SSO of 6 million GRE, GMAT, TOEFL customers Avea Oracle Identity Manager allowing call center personnel to quickly change Identity Profile to handle varying call loads based on a user self service interface. Decreased Admin Cost by 30% Oracle Data Integration Customer Results using Fusion Middleware Raymond James Near real-time integration for improved systems (throughput & performance) and enhanced operational flexibility in a 24 X 7 environment Wm Morrison Supermarkets Electronic Point of Sale integration handling over 80 million transactions a day in near real time (15 min intervals) Oracle Application Development Framework and Oracle Fusion Development Customer Results using Fusion Middleware Qualcomm Incorporated Solution providing  immediate business value enabling a self-service model necessary for growing the new customer base, an increase in customer satisfaction, reduced “time-to-deliver” Micros Systems, Inc. ADF, SOA Suite, WebCenter  enables services that include managing distribution of hotel rooms availability and rates to channels such as Hotel Web-site, Expedia, etc. Marfin Egnatia Bank A new web 2.0 UI provides a much richer experience through the ADF solution with the end result being one of boosting end-user productivity    Business Analytics (Oracle BI, Oracle EPM, Oracle Exalytics) Customer Results using Fusion Middleware INC Research Self-service customer portal delivering 5–10% of the overall revenue - expected to grow fast with the BI solution Experian Reduction in Time to Complete the Financial Close Process Hologic Inc Solution, saving months of decision-making uncertainty! We look forward to seeing many more innovative nominations. The nominatation process for 2013 begins in April 2013.    Additional Information: Blog: Oracle WebCenter Award Winners Blog: Oracle Identity Management Winners Blog: Oracle Exalogic Winners Blog: SOA, BPM and Data Integration will be will feature award winners in its respective areas this week Subscribe to our regular Fusion Middleware Newsletter Follow us on Twitter and Facebook

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• Help Prevent Carpal Tunnel Problems with Workrave

  - by Matthew Guay

  Whether for work or leisure, many of us spend entirely too much time on the computer everyday.  This puts us at risk of having or aggravating Carpal Tunnel problems, but thanks to Workrave you can help to divert these problems. Workrave helps Carpal Tunnel problems by reminding you to get away from your computer periodically.  Breaking up your computer time with movement can help alleviate many computer and office related health problems.  Workrave helps by reminding you to take short pauses after several minutes of computer use, and longer breaks after continued use.  You can also use it to keep from using the computer for too much You time in a day.  Since you can change the settings to suit you, this can be a great way to make sure you’re getting the breaks you need. Install Workrave on Windows If you’re using Workrave on Windows, download (link below) and install it with the default settings. One installation setting you may wish to change is the startup.  By default Workrave will run automatically when you start your computer; if you don’t want this, you can simply uncheck the box and proceed with the installation. Once setup is finished, you can run Workrave directly from the installer. Or you can open it from your start menu by entering “workrave” in the search box. Install Workrave in Ubuntu If you wish to use it in Ubuntu, you can install it directly from the Ubuntu Software Center.  Click the Applications menu, and select Ubuntu Software Center. Enter “workrave” into the search box in the top right corner of the Software Center, and it will automatically find it.  Click the arrow to proceed to Workrave’s page. This will give you information about Workrave; simply click Install to install Workrave on your system. Enter your password when prompted. Workrave will automatically download and install.   When finished, you can find Workrave in your Applications menu under Universal Access. Using Workrave Workrave by default shows a small counter on your desktop, showing the length of time until your next Micro break (30 second break), Rest break (10 minute break), and max amount of computer usage for the day. When it’s time for a micro break, Workrave will popup a reminder on your desktop. If you continue working, it will disappear at the end of the timer.  If you stop, it will start a micro-break which will freeze most on-screen activities until the timer is over.  You can click Skip or Postpone if you do not want to take a break right then. After an hour of work, Workrave will give you a 10 minute rest break.  During this it will show you some exercises that can help eliminate eyestrain, muscle tension, and other problems from prolonged computer usage.  You can click through the exercises, or can skip or postpone the break if you wish.   Preferences You can change your Workrave preferences by right-clicking on its icon in your system tray and selecting Preferences. Here you can customize the time between your breaks, and the length of your breaks.  You can also change your daily computer usage limit, and can even turn off the postpone and skip buttons on notifications if you want to make sure you follow Workrave and take your rests! From the context menu, you can also choose Statistics.  This gives you an overview of how many breaks, prompts, and more were shown on a given day.  It also shows a total Overdue time, which is the total length of the breaks you skipped or postponed.  You can view your Workrave history as well by simply selecting a date on the calendar.   Additionally, the Activity tab in the Statics pane shows more info about your computer usage, including total mouse movement, mouse button clicks, and keystrokes. Conclusion Whether you’re suffering with Carpal Tunnel or trying to prevent it, Workrave is a great solution to help remind you to get away from your computer periodically and rest.  Of course, since you can simply postpone or skip the prompts, you’ve still got to make an effort to help your own health.  But it does give you a great way to remind yourself to get away from the computer, and especially for geeks, this may be something that we really need! Download Workrave Similar Articles Productive Geek Tips Switch to the Dvorak Keyboard Layout in XPAccess Your MySQL Server Remotely Over SSHHow to Secure Gaim Instant Messenger traffic at Work with SecureCRT and SSHConnect to VMware Server Console Over SSHDisclaimers TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional StockFox puts a Lightweight Stock Ticker in your Statusbar Explore Google Public Data Visually The Ultimate Excel Cheatsheet Convert the Quick Launch Bar into a Super Application Launcher Automate Tasks in Linux with Crontab Discover New Bundled Feeds in Google Reader

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• SQL SERVER – TechEd India 2012 – Content, Speakers and a Lots of Fun

  - by pinaldave

  TechEd is one event which every developers and IT professionals are looking forward to attend. It is opportunity of life time and no matter how many time one gets chance to engage with it, it is never enough. I still remember every single moment of every TechEd I have attended so far. We are less than 100 hours away from TechEd India 2012 event.This event is the one must attend event for every Technology Enthusiast. Fourth time in the row I am going to attend this event and I am equally excited as the first time of the event. There are going to be two very solid SQL Server track this time and I will be attending end of the end both the tracks. Here is my view on each of the 10 sessions. Each session is carefully crafted and leading exeprts from industry will present it. Day 1, March 21, 2012 T-SQL Rediscovered with SQL Server 2012 – This session is going to bring some of the lesser known enhancements that were brought with SQL Server 2012. When I learned that Jacob Sebastian is going to do this session my reaction to this is DEMO, DEMO and DEMO! Jacob spends hours and hours of his time preparing his session and this will be one of those session that I am confident will be delivered over and over through out the next many events. Catapult your data with SQL Server 2012 Integration Services – Praveen is expert story teller and one of the wizard when it is about SQL Server and business intelligence. He is surely going to mesmerize you with some interesting insights on SSIS performance too. Processing Big Data with SQL Server 2012 and Hadoop – There are three sessions on Big Data at TechEd India 2012. Stephen is going to deliver one of the session. Watching Stephen present is always joy and quite entertaining. He shares knowledge with his typical humor which captures ones attention. I wrote about what is BIG DATA in a blog post. SQL Server Misconceptions and Resolutions – I will be presenting this Session along with Vinod Kumar. READ MORE HERE. Securing with ContainedDB in SQL Server 2012 – Pranab is expert when it is about SQL Server and Security. I have seen him presenting and he is indeed very pleasant to watch. A dry subject like security, he makes it much lively. A Contained Database is a database which contains all the necessary settings and metadata, making database easily portable to another server. This database will contain all the necessary details and will not have to depend on any server where it is installed for anything. You can take this database and move it to another server without having any worries. Day 3, March 23, 2012 Peeling SQL Server like an Onion: Internals Demystified – Vinod Kumar has been writing about this extensively on his other blog post. In recent conversation he suggested that he will be creating very exclusive content for this presentation. I know Vinod for long time and have worked with him along many community activities. I am going to pay special attention to the details. I know Vinod has few give-away planned now for attending the session now only if he shares with us. Speed Up – Parallel Processes and unparalleled Performance – Performance tuning is my favorite subject. I will be discussing effect of parallelism on performance in this session. Here me out, there will be lots of quiz questions during this session and if you get the answers correct – you can win some really cool goodies – I Promise! READ MORE HERE. Keep your database available – AlwaysOn – Balmukund is like an army man. He is always ready to show and prove that he has coolest toys in terms of SQL Server and he knows how to keep them running AlwaysON. Availability groups, Listener, Clustering, Failover, Read-Only replica etc all will be demo’ed in this session. This is really heavy but very interesting content not to be missed. Lesser known facts about SQL Server Backup and Restore – Amit Banerjee – this name is known internationally for solving SQL Server problems in 140 characters. He has already blogged about this and this topic is going to be interesting. A successful restore strategy for applications is as good as their last good known backup. I have few difficult questions to ask to Amit and I am very sure that his unique style will entertain people. By the way, his one of the slide may give few in audience a funny heart attack. Top 5 reasons why you want SQL Server 2012 BI – Praveen plans to take a tour of some of the BI enhancements introduced in the new version. Business Insights with SQL Server is a critical building block and this version of SQL Server is no exception. For the matter of the fact, when I saw the demos he was going to show during this session, I felt like that I wish I can set up all of this on my machine. If you miss this session – you will miss one of the most informative session of the day. Also TechEd India 2012 has a Live streaming of some content and this can be watched here. The TechEd Team is planning to have some really good exclusive content in this channel as well. If you spot me, just do not hesitate to come by me and introduce yourself, I want to remember you! Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Author Visit, SQLServer, T SQL, Technology Tagged: TechEd, TechEdIn

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• Oracle ATG Web Commerce 10 Implementation Developer Boot Camp - Reading (UK) - October 1-12, 2012

  - by Richard Lefebvre

  REGISTER NOW: Oracle ATG Web Commerce 10 Implementation Developer Boot Camp Reading, UK, October 1-12, 2012! OPN invites you to join us for a 10-day implementation bootcamp on Oracle ATG Web Commerce in Reading, UK from October 1-12, 2012.This 10-day boot camp is designed to provide partners with hands-on experience and technical training to successfully build and deploy Oracle ATG Web Commerce 10 Applications. This particular boot camp is focused on helping partners develop the essential skills needed to implement every aspect of an ATG Commerce Application from scratch, (not CRS-based), with a specific goal of enabling experienced Java/J2EE developers with a path towards becoming functional, effective, and contributing members of an ATG implementation team. Built for both new and experienced ATG developers alike, the collaborative nature of this program and its exercises, have proven to be highly effective and extremely valuable in learning the best practices for implementing ATG solutions. Though not required, this bootcamp provides a structured path to earning a Certified Oracle ATG Web Commerce 10 Specialization! What Is Covered: This boot camp is for Application Developers and Software Architects wanting to gain valuable insight into ATG application development best practices, as well as relevant and applicable implementation experience on projects modeled after four of the most common types of applications built on the ATG platform. The following learning objectives are all critical, and are of equal priority in enabling this role to succeed. This learning boot camp will help with: Building a basic functional transaction-ready ATG Web Commerce 10 Application. Utilizing ATG’s platform features such as scenarios, slots, targeters, user profiles and segments, to create a personalized user experience. Building Nucleus components to support and/or extend application functionality. Understanding the intricacies of ATG order checkout and fulfillment. Specifying, designing and implementing new commerce features in ATG 10. Building a functional commerce application modeled after four of the most common types of applications built on the ATG platform, within an agile-based project team environment and under simulated real-world project conditions. Duration: The Oracle ATG Web Commerce 10 Implementation Developer Boot Camp is an instructor-led workshop spanning 10 days. Audience: Application Developers Software Architects Prerequisite Training and Environment Requirements: Programming and Markup Experience with Java J2EE, JavaScript, XML, HTML and CSS Completion of Oracle ATG Web Commerce 10 Implementation Specialist Development Guided Learning Path modules Participants will be required to bring their own laptop that meets the minimum specifications:   64-bit PC and OS (e.g. Windows 7 64-bit) 4GB RAM or more 40GB Hard Disk Space Laptops will require access to the Internet through Remote Desktop via Windows. Agenda Topics: Week 1 – Day 1 through 5 Build a Basic Commerce Application In week one of the boot camp training, we will apply knowledge learned from the ATG Web Commerce 10 Implementation Developer Guided Learning Path modules, towards building a basic transaction-ready commerce application. There will be little to no lectures delivered in this boot camp, as developers will be fully engaged in ATG Application Development activities and best practices. Developers will work independently on the following lab assignments from day's 1 through 5: Lab Assignments  1 Environment Setup 2 Build a dynamic Home Page 3 Site Authentication 4 Build Customer Registration 5 Display Top Level Categories 6 Display Product Sub-Categories 7 Display Product List Page 8 Display Product Detail Page 9 ATG Inventory 10 Build “Add to Cart” Functionality 11 Build Shopping Cart 12 Build Checkout Page  13 Build Checkout Review Page 14 Create an Order and Build Order Confirmation Page 15 Implement Slots and Targeters for Personalization 16 Implement Pricing and Promotions 17 Order Fulfillment Back to top Week 2 – Day 6 through 10 Team-based Case Project In the second week of the boot camp training, participants will be asked to join a project team that will select a case project for the team to implement. Teams will be able to choose from four of the most common application types developed and deployed on the ATG platform. They are as follows: Hard goods with physical fulfillment, Soft goods with electronic fulfillment, a Service or subscription case example, a Course/Event registration case example. Team projects will have approximately 160 hours of use cases/stories for each team to build (40 hours per developer). Each day's Use Cases/Stories will build upon the prior day's work, and therefore must be fully completed at the end of each day. Please note that this boot camp intends to simulate real-world project conditions, and as such will likely require the need for project teams to possibly work beyond normal business hours. To promote further collaboration and group learning, each team will be asked to present their work and share the methodologies and solutions that they've applied to their cases at the end of each day. Location: Oracle Reading CVC TPC510 Room: Wraysbury Reading, UK 9:00 AM – 5:00 PM  Registration Fee (10 Days): US $3,375 Please click on the following link to REGISTER or  visit the Oracle ATG Web Commerce 10 Implementation Developer Boot Camp page for more information. Questions: Patrick Ty Partner Enablement, Oracle Commerce Phone: 310.343.7687 Mobile: 310.633.1013 Email: [email protected]

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• [GEEK SCHOOL] Network Security 3: Windows Defender and a Malware-Free System

  - by Ciprian Rusen

  In this second lesson we are going to talk about one of the most confusing security products that are bundled with Windows: Windows Defender. In the past, this product has had a bad reputation and for good reason – it was very limited in its capacity to protect your computer from real-world malware. However, the latest version included in Windows 8.x operating systems is much different than in the past and it provides real protection to its users. The nice thing about Windows Defender in its current incarnation, is that it protects your system from the start, so there are never gaps in coverage. We will start this lesson by explaining what Windows Defender is in Windows 7 and Vista versus what it is in Windows 8, and what product to use if you are using an earlier version. We next will explore how to use Windows Defender, how to improve its default settings, and how to deal with the alerts that it displays. As you will see, Windows Defender will have you using its list of quarantined items a lot more often than other security products. This is why we will explain in detail how to work with it and remove malware for good or restore those items that are only false alarms. Lastly, you will learn how to turn off Windows Defender if you no longer want to use it and you prefer a third-party security product in its place and then how to enable it back, if you have changed your mind about using it. Upon completion, you should have a thorough understanding of your system’s default anti-malware options, or how to protect your system expeditiously. What is Windows Defender? Unfortunately there is no one clear answer to this question because of the confusing way Microsoft has chosen to name its security products. Windows Defender is a different product, depending on the Windows operating system you are using. If you use Windows Vista or Windows 7, then Windows Defender is a security tool that protects your computer from spyware. This but one form of malware made out of tools and applications that monitor your movements on the Internet or the activities you make on your computer. Spyware tends to send the information that is collected to a remote server and it is later used in all kinds of malicious purposes, from displaying advertising you don’t want, to using your personal data, etc. However, there are many other types of malware on the Internet and this version of Windows Defender is not able to protect users from any of them. That’s why, if you are using Windows 7 or earlier, we strongly recommend that you disable Windows Defender and install a more complete security product like Microsoft Security Essentials, or third-party security products from specialized security vendors. If you use Windows 8.x operating systems, then Windows Defender is the same thing as Microsoft Security Essentials: a decent security product that protects your computer in-real time from viruses and spyware. The fact that this product protects your computer also from viruses, not just from spyware, makes a huge difference. If you don’t want to pay for security products, Windows Defender in Windows 8.x and Microsoft Security Essentials (in Windows 7 or earlier) are good alternatives. Windows Defender in Windows 8.x and Microsoft Security Essentials are the same product, only their name is different. In this lesson, we will use the Windows Defender version from Windows 8.x but our instructions apply also to Microsoft Security Essentials (MSE) in Windows 7 and Windows Vista. If you want to download Microsoft Security Essentials and try it out, we recommend you to use this page: Download Microsoft Security Essentials. There you will find both 32-bit and 64-bit editions of this product as well versions in multiple languages. How to Use and Configure Windows Defender Using Windows Defender (MSE) is very easy to use. To start, search for “defender” on the Windows 8.x Start screen and click or tap the “Windows Defender” search result. In Windows 7, search for “security” in the Start Menu search box and click “Microsoft Security Essentials”. Windows Defender has four tabs which give you access to the following tools and options: Home – here you can view the security status of your system. If everything is alright, then it will be colored in green. If there are some warnings to consider, then it will be colored in yellow, and if there are threats that must be dealt with, everything will be colored in red. On the right side of the “Home” tab you will find options for scanning your computer for viruses and spyware. On the bottom of the tab you will find information about when the last scan was performed and what type of scan it was. Update – here you will find information on whether this product is up-to-date. You will learn when it was last updated and the versions of the definitions it is using. You can also trigger a manual update. History – here you can access quarantined items, see which items you’ve allowed to run on your PC even if they were identified as malware by Windows Defender, and view a complete list with all the malicious items Windows Defender has detected on your PC. In order to access all these lists and work with them, you need to be signed in as an administrator. Settings – this is the tab where you can turn on the real-time protection service, exclude files, file types, processes, and locations from its scans as well as access a couple of more advanced settings. The only difference between Windows Defender in Windows 8.x and Microsoft Security Essentials (in Windows 7 or earlier) is that, in the “Settings” tab, Microsoft Security Essentials allows you to set when to run scheduled scans while Windows Defender lacks this option.

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• Find the best OpenWorld sessions for learning about UX highlights

  - by mvaughan

  By Kathy Miedema, Oracle Applications User Experience  Have you clicked through the Oracle OpenWorld 2012 catalog? It’s amazingly dense, as usual. But one thing we noticed this year is that nearly half of the sessions mention some component of user experience, which is a sea change in our world. It means that more people understand, appreciate, and desire an effective user experience, and it also means that Oracle’s investment in its next-generation applications user experience, such as Oracle Fusion Applications, is increasingly apparent and interesting to its customers. So how do you choose the user experience sessions that make the most sense for you and your organization? Read our list to find out which sessions we think offer the most value for those interested in finding out more about the Oracle Applications user experience. If you’re interested in Oracle’s strategy for its user experience: CON9438: Oracle Fusion Applications: Transforming Insight into Action10:15 - 11:15 a.m. Tuesday, Oct. 2; Moscone West – 2007 CON9467: Oracle’s Roadmap to a Simple, Modern User Experience3:30 - 4:30 p.m. Wednesday, Oct. 3; Moscone West - 3002/3004 CON8718: Oracle Fusion Applications: Customizing and Extending with Oracle Composers11:15 a.m. - 12:15 p.m. Thursday, Oct. 4; Moscone West – 2008 GEN9663: General Session: A Panel of Masterminds—Where Are Oracle Applications Headed?1:45 - 2:45 p.m. Monday, Oct. 1; Moscone North - Hall D If you’re interested in PeopleSoft/PeopleTools: GEN8928: General Session: PeopleSoft Update and Product Roadmap3:15 - 4:15 p.m. Monday, Oct. 1; Moscone West - 3002/3004 CON9183: PeopleSoft PeopleTools Technology Roadmap4:45 - 5:45 p.m. Monday, Oct. 1; Moscone West - 3002/3004 CON8932: New Functional PeopleSoft PeopleTools Capabilities for the Line-of-Business User5:00 - 6:00 p.m. Tuesday, Oct. 2; Moscone West – 3007 If you’re interested in E-Business Suite: GEN8474: General Session: Oracle E-Business Suite—Strategy, Update, and Roadmap12:15 - 1:15 p.m. Monday, Oct. 1; Moscone West - 2002/2004 CON9026: Latest Oracle E-Business Suite 12.1 User Interface and Usability Enhancements1:15 - 2:15 p.m. Tuesday, Oct. 2; Moscone West – 2016 If you’re interested in Siebel: CON9700: Siebel CRM Overview, Strategy, and Roadmap12:15 - 1:15 p.m. Monday, Oct. 1; Moscone West – 2009 CON9703: User Interface Innovations with the New Siebel “Open UI”10:15 - 11:15 a.m. Tuesday, Oct. 2; Moscone West – 2009 If you’re interested in JD Edwards EnterpriseOne: HOL10452: JD Edwards EnterpriseOne 9.1 User Interface Changes10:15 - 11:15 a.m. Wednesday, Oct. 3; Marriott Marquis - Nob Hill AB CON9160: Showcase of the JD Edwards EnterpriseOne User Experience1:15 - 2:15 p.m. Wednesday, Oct. 3; InterContinental - Grand Ballroom B CON9159: Euphoria with the JD Edwards EnterpriseOne User Experience11:45 a.m. - 12:45 p.m. Wednesday, Oct. 3; InterContinental - Grand Ballroom B If you’re interested in Oracle Fusion Applications user experience design patterns: Functional design patterns that helped create the Oracle Fusion Applications user experience are now available. Learn more about these new, reusable usability solutions and best-practices at the Oracle JDeveloper and Oracle ADF demopods during Oracle OpenWorld 2012. Or visit the OTN Lounge between 4:30 p.m. and 6 p.m. on Wednesday, Oct. 3, to talk to Ultan O'Broin from the Oracle Applications User Experience team.    Demopod location: Moscone Center, South Exhibition Hall Level 1, S-207 OTN (Oracle Technology Network) Lounge: Howard Street tent On the demogrounds: Head to the demogrounds to see new demos from the Applications User Experience team, including the new look for Fusion Applications and what we’re building for mobile platforms. Take a spin on our eye tracker, a very cool tool that we use to research the usability of a particular design. Visit the Usable Apps OpenWorld page to find out where our demopods will be located.Photo by Martin Taylor, Oracle Applications User ExperienceA tour takes place in one of the usability labs at Oracle’s headquarters in Redwood Shores, Calif. At our labs, on-site and at HQ: We are also recruiting participants for our on-site lab, in which we gather feedback on new user experience designs, and taking reservations for a charter bus that will bring you to Oracle headquarters for a lab tour Thursday, Oct. 4, or Friday, Oct. 5. Tours leave at 10 a.m. and 1:45 p.m. from the Moscone Center in San Francisco. You’ll see more of our newest designs at the lab tour, and some of our research tools in action. For more information on any OpenWorld sessions, check the content catalog, also available at www.oracle.com/openworld. For information on Applications User Experience (Apps UX) sessions and activities, go to the Usable Apps OpenWorld page.

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• How to write a generic service in WCF

  - by rezaxp

  In one of my recent projects I needed a generic service as a facade to handle General activities such as CRUD.Therefor I searched as Many as I could but there was no Idea on generic services so I tried to figure it out by my self.Finally,I found a way :Create a generic contract as below :[ServiceContract] public interface IEntityReadService<TEntity>         where TEntity : EntityBase, new()     {         [OperationContract(Name = "Get")]         TEntity Get(Int64 Id);         [OperationContract(Name = "GetAll")]         List<TEntity> GetAll();         [OperationContract(Name = "GetAllPaged")]         List<TEntity> GetAll(int pageSize, int currentPageIndex, ref int totalRecords);         List<TEntity> GetAll(string whereClause, string orderBy, int pageSize, int currentPageIndex, ref int totalRecords);            }then create your service class :  public class GenericService<TEntity> :IEntityReadService<TEntity> where TEntity : EntityBase, new() {#region Implementation of IEntityReadService<TEntity>         public TEntity Get(long Id)         {             return BusinessController.Get(Id);         }         public List<TEntity> GetAll()         {             try             {                 return BusinessController.GetAll().ToList();             }             catch (Exception ex)             {                                  throw;             }                      }         public List<TEntity> GetAll(int pageSize, int currentPageIndex, ref int totalRecords)         {             return                 BusinessController.GetAll(pageSize, currentPageIndex, ref totalRecords).ToList();         }         public List<TEntity> GetAll(string whereClause, string orderBy, int pageSize, int currentPageIndex, ref int totalRecords)         {             return                 BusinessController.GetAll(pageSize, currentPageIndex, ref totalRecords, whereClause, orderBy).ToList();         }         #endregion} Then, set your EndPoint configuration in this way :<endpoint address="myAddress" binding="basicHttpBinding" bindingConfiguration="myBindingConfiguration1" contract="Contracts.IEntityReadService`1[[Entities.mySampleEntity, Entities]], Service.Contracts" />

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• Top Reasons You Need A User Engagement Platform

  - by Michael Snow

  Guest post by: Amit Sircar, Senior Sales Consultant, Oracle Deliver complex enterprise functionality through a simple intuitive and unified User Interface (UI) The modern enterprise contains a wide range of applications that are used to manage the business and drive competitive advantages. Organizations respond by creating a complex structure that results in a functional and management grouping of users. Each of these groups of users requires access to multiple applications and information sources in order to perform their job functions. This leads to the lack of a unified view of enterprise information, inconsistent user interfaces and disjointed security. To be effective, portals must be designed from the end-user perspective, enabling the user to accomplish as many tasks as possible while visiting the fewest number of portals. This requires rethinking the way that portals are built, moving from a functional business unit perspective to a user-focused, process-oriented point of view. Oracle WebCenter provides the Common User Experience Architecture that allows organizations to seamlessly present a unified view of enterprise information tailored to a particular user’s role and preferences. This architecture provides the best practices, design patterns and delivery mechanism for myriad services, applications, and data sources.  In order to serve as a primary system of access, Oracle WebCenter also provides access to unstructured content and to other users via integrated search, service-oriented artifacts, content management, and collaboration tools. Provide a modern and engaging experience without modifying the core business application Web 2.0 technologies such as blogs, wikis, forums or social media sites are having a profound impact in the public internet.  These technologies can be leveraged by enterprises to add significant value to the business. Organizations need to integrate these technologies directly into their business applications while continuing to meet their security and governance needs. To deliver richer connections and become a more agile and intelligent business, WebCenter provides an enterprise portal platform that contains pre-integrated, standards-based Enterprise 2.0 services. These Enterprise 2.0 services can be easily accessed, integrated and utilized by users. By giving users the ability to use and integrate Enterprise 2.0 services such as tags, links, wikis, activities, blogs or social networking directly with their portals and applications, they are empowered to make richer connections, optimize their productivity, and ultimately increase the value of their applications. Foster a collaborative experience The organizational workplace has undergone a major change in the last decade. With increasing globalization and a distributed workforce, project teams may be physically separated by large distances. Online collaboration technologies are becoming a critical resource to enable virtual teams to share information and work together effectively. Oracle WebCenter delivers dynamic business communities with rich Services to empower teams to quickly and efficiently manage their information, applications, projects, and people without requiring IT assistance. It brings together the latest technology around Enterprise 2.0 and social computing, communities, personal productivity, and ad-hoc team interactions without any development effort. It enables the sharing and collaboration on team content, focusing an organization’s valuable resources on solving business problems, tapping into new ideas, and reducing time-to-market. Mobile Support The traditional workplace dynamics that required employees to access their work applications from their desktops have undergone a fundamental shift. Employees were used to primarily working from company offices and utilized an IT-issued computer for performing their job functions. With the introduction of flexible work hours and the growth of remote workers, more and more employees need the ability to remain productive even when they do not have access to a computer via the use of tablets and smartphones.  In addition, customers and citizens have come to expect 24x7 access to resources and websites from wherever they are located. Tablets and smartphones have empowered everyone to quickly access services they need anytime and from any place.  WebCenter provides out of the box capabilities to deliver the mobile experience in a seamless manner. Seeded device profiles and toolkits within WebCenter can be used to render the same web pages into multiple target devices such iPads, iPhones and android devices. Web designers can preview the portal using the built in simulator, make necessary updates and then deploy their UI design for the targeted device. Conclusion The competitive economy and resource constraints facing organizations today require them to find ways to make their applications, portals and Web sites more agile and intelligent and their knowledge workers more productive no matter where they are located. Organizations need to provide faster access to relevant information and resources, enhance existing applications and business processes with rich Enterprise 2.0 services, and seamlessly deliver content to mobile platforms. Oracle WebCenter successfully meets these challenges by providing the modern user experience platform for the enterprise and the Web.

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• SUPINFO International University in Mauritius

  Since a while I'm considering to pick up my activities as a student and I'd like to get a degree in Computer Science. Personal motivation I mean after all this years as a professional software (and database) developer I have the personal urge to complete this part of my education. Having various certifications by Microsoft and being awarded as an Microsoft Most Valuable Professional (MVP) twice looks pretty awesome on a resume but having a "proper" degree would just complete my package. During the last couple of years I already got in touch with C-SAC (local business school with degree courses), the University of Mauritius and BCS, the Chartered Institute for IT to check the options to enroll as an experienced software developer. Quite frankly, it was kind of alienating to receive that feedback: Start from scratch! No seriously? Spending x amount of years to sit for courses that might be outdated and form part of your daily routine? Probably being in an awkward situation in which your professional expertise might exceed the lecturers knowledge? I don't know... but if that's path to walk... Well, then I might have to go for it. SUPINFO International University Some weeks ago I was contacted by the General Manager, Education Recruitment and Development of Medine Education Village, Yamal Matabudul, to have a chat on how the local IT scene, namely the Mauritius Software Craftsmanship Community (MSCC), could assist in their plans to promote their upcoming campus. Medine went into partnership with the French-based SUPINFO International University and Mauritius will be the 36th location world-wide for SUPINFO. Actually, the concept of SUPINFO is very likely to the common understanding of an apprenticeship in Germany. Not only does a student enroll into the programme but will also be placed into various internships as part of the curriculum. It's a big advantage in my opinion as the person stays in touch with the daily procedures and workflows in the real world of IT. Statements like "We just received a 'crash course' of information and learned new technology which is equivalent to 1.5 months of lectures at the university" wouldn't form part of the experience of such an education. Open Day at the Medine Education Village Last Saturday, Medine organised their Open Day and it was the official inauguration of the SUPINFO campus in Mauritius. It's now listed on their website, too - but be warned, the site is mainly in French language although the courses are all done in English. Not only was it a big opportunity to "hang out" on the campus of Medine but it was great to see the first professional partners for their internship programme, too. Oh, just for the records, IOS Indian Ocean Software Ltd. will also be among the future employers for SUPINFO students. More about that in an upcoming blog entry. Open Day at Medine Education Village - SUPINFO International University in Mauritius Mr Alick Mouriesse, President of SUPINFO, arrived the previous day and he gave all attendees a great overview of the roots of SUPINFO, the general development of the educational syllabus and their high emphasis on their partnerships with local IT companies in order to assist their students to get future jobs but also feel the heartbeat of technology live. Something which is completely missing in classic institutions of tertiary education in Computer Science. And since I was on tour with my children, as usual during weekends, he also talked about the outlook of having a SUPINFO campus in Mauritius. Apart from the close connection to IT companies and providing internships to students, SUPINFO clearly works on an international level. Meaning students of SUPINFO can move around the globe and can continue their studies seamlessly. For example, you might enroll for your first year in France, then continue to do 2nd and 3rd year in Canada or any other country with a SUPINFO campus to earn your bachelor degree, and then live and study in Mauritius for the next 2 years to achieve a Master degree. Having a chat with Dale Smith, Expand Technologies, after his interesting session on Technological Entrepreneurship - TechPreneur More questions by other craftsmen of the Mauritius Software Craftsmanship Community And of course, this concept works in any direction, giving Mauritian students a huge (!) opportunity to live, study and work abroad. And thanks to this, Medine already announced that there will be new facilities near Cascavelle to provide dormitories and other facilities to international students coming to our island. Awesome! Okay, but why SUPINFO? Well, coming back to my original statement - I'd like to get a degree in Computer Science - SUPINFO has a process called Validation of Acquired Experience (VAE) which is tailor-made for employees in the field of IT, and allows you to enroll in their course programme. I already got in touch with their online support chat but was only redirected to some FAQs on their website, unfortunately. So, during the Open Day I seized the opportunity to have an one-on-one conversation with Alick Mouriesse, and he clearly encouraged me to gather my certifications and working experience. SUPINFO does an individual evaluation prior to their assignment regarding course level, and hopefully my chances of getting some modules ahead of studies are looking better than compared to the other institutes. Don't get me wrong, I don't want to go down the easy route but why should someone sit for "Database 101" or "Principles of OOP" when applying and preaching database normalisation and practicing Clean Code Developer are like flesh and blood? Anyway, I'll be off to get my transcripts of certificates together with my course assignments from the old days at the university. Yes, I studied Applied Chemistry for a couple of years before intersecting into IT and software development particularly... ;-)

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• Microsoft TechEd 2010 - Day 2 @ Bangalore

  - by sathya

  Microsoft TechEd 2010 - Day 2 @ Bangalore Today is the day 2 @ Microsoft TechEd 2010. We had lot of technical sessions as usual there were many tracks going on side by side and I was attending the Web simplified track, Which comprised of the following sessions :   Developing a scalable Media Application using ASP.NET MVC - This was a kind of little advanced stuff. Anyways I couldn't understand much because this was not my piece of cake and I havent worked on this before ASP.Net MVC Unplugged - This was really great because this session covered from the basics of MVC showing what is Model,View and Controller and how it worked and the speaker went into the details of the same. Building RESTful Applications with the Open Data Protocol - There were some concepts explained about this from the basics on how to build RESTful Services and it went on till some advanced configurations of the same. Developing Scalable Web Applications with AppFabric Caching - This session showed about the integration of AppFabric with the .Net Web Applications. Instead of using Inproc Sessions, we can use this AppFabric as a substitute for Caching and outofProc Session Storage without writing code and doing a little bit of configurations which brings in High Scalability, performance to our applications. (But unfortunately there were no demos for this session ) Deep Dive : WCF RIA Services - This session was also an interactive one, in this the speaker presented from the basics of WCF and took a Book Store Application as a sample and explained all details concepts on linking with RIA Services   Apart from these sessions, in between there happened some small events in the breaks like Some discussions about Technology, Innovations Music Jokes Mimicry, etc. And on doing all these things, the developers were given some kool gifts / goodies like USBs, T-Shirts, etc. And today I got a chance to do the following certification : (70-562) Microsoft Certified Technology Specialist in .NET 3.5 Web Applications Since I already have an MCTS in .NET 2.0, I wanted to do an MCPD and for doing the same I was required to do an update to my MCTS with the .NET 3.5 framework and I did the same I cleared it and now am an MCTS in .NET 3.5 Web Apps And on doing this I got a T-Shirt and they gave something called Learning $ of worth 30$. And in various stalls for attending each quiz or some game or some referrals we got some Learning $ which we can redeem later based on our Total Learning $. I got 105 $ which i was able to redeem and got a Microsoft Learning BagPack, 1 free Microsoft certification offer, a laptop light and an e-learning content activated. And after all these sessions and small events, we had something called Demo Extravaganza like I mentioned yesterday. This was a great funfilled event with lot of goodies for the attendees. There were some lucky draw which enabled 2 attendees to get Netbooks (Sponsored by Intel) and 1 attendee to get X-box (Sponsored by Citrix). After Choosing the raffle in the lucky draw they kept it on a device called Microsoft Surface which is a kind of big touch screen device and on putting the raffle on that it detected the code of the attendee and said intelligently how many sessions that person has attended and if he has attended more than 5 he got a Netbook and this was coded by a guy called Imran. Apart from they showed demos on : Research by 2 Tamilnadu students from Krishna Arts and Science college, taken 1200 photographs of their college from different angles and put that up in Bing maps using silverlight and linked with Photosynth, which showed a 3d view of their college based on the photos they uploaded Reasearch by Microsoft on Panaramic HD views of the images. One young guy from Microsoft Research showed a demo of this on Srivilliputhur Andal Temple, in Tamil Nadu and its history with a panoramic view of the temple and the near by places with narration of the historical information on the same and with the videos embedded in it with high definition images which we can zoom to a very detailed level. Some Demo on a business app with Silverlight, Business Intelligence (BI) and maps integrated. It showed the sales of a particular product across locations. Some kool demos by 2 geeks who used Robots to show their development talents. 2 Robots fought with each other 2 Robots danced in sync for the A.R. Rehman song Humma Humma... A dream home project by Raman. He is currently using the same in his home too. Robots are controlling his home currently. They showed a video on this. Here are the list of activities that Robot does for him When he reads a book, robot automatically scans that and shows that image of that person in the screen (TV or comp) in front of him. It shows a wikipedia about that person. It says that person is not in linked in. do you want to add him If he sees an IPL Match news in the book and smiles it understands he is interested in that and opens a website related to that and shows the current game and the scorecard. It cooks for him It cleans the room for him whenever he leaves the house when he is doing something if some intruder comes inside his house his computer automatically switches his screen showing the video of the person coming inside. When he wakes up it automatically opens up the system, loads his mails and the news by the side, etc. Some Demos on Microsoft Pivot. This was there in livelabs but it is now available in getpivot.com its a pivoting of the pictorial data based on some categories and filters on the searches that we do. And finally on filling up some feedback forms we got T-Shirts and Microsoft Visual Studio 2010 Training Kit CDs. Whats more on TechEd??? Stay tuned!!! Will update you soon on the other happenings!! PS : I typed a lot of content for more than a hour but I pressed a backspace and it went to the previous page and all my content were lost and I was not able to retrieve the same and I typed everything again.

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• ISACA Webcast follow up: Managing High Risk Access and Compliance with a Platform Approach to Privileged Account Management

  - by Darin Pendergraft

  Last week we presented how Oracle Privileged Account Manager (OPAM) could be used to manage high risk, privileged accounts.  If you missed the webcast, here is a link to the replay: ISACA replay archive (NOTE: you will need to use Internet Explorer to view the archive) For those of you that did join us on the call, you will know that I only had a little bit of time for Q&A, and was only able to answer a few of the questions that came in.  So I wanted to devote this blog to answering the outstanding questions.  Here they are. 1. Can OPAM track admin or DBA activity details during a password check-out session? Oracle Audit Vault is monitoring these activities which can be correlated to check-out events. 2. How would OPAM handle simultaneous requests? OPAM can be configured to allow for shared passwords.  By default sharing is turned off. 3. How long are the passwords valid?  Are the admins required to manually check them in? Password expiration can be configured and set in the password policy according to your corporate standards.  You can specify if you want forced check-in or not. 4. Can 2-factor authentication be used with OPAM? Yes - 2-factor integration with OPAM is provided by integration with Oracle Access Manager, and Oracle Adaptive Access Manager. 5. How do you control access to OPAM to ensure that OPAM admins don't override the functionality to access privileged accounts? OPAM provides separation of duties by using Admin Roles to manage access to targets and privileged accounts and to control which operations admins can perform. 6. How and where are the passwords stored in OPAM? OPAM uses Oracle Platform Security Services (OPSS) Credential Store Framework (CSF) to securely store passwords.  This is the same system used by Oracle Applications. 7. Does OPAM support hierarchical/level based privileges?  Is the log maintained for independent review/audit? Yes. OPAM uses the Fusion Middleware (FMW) Audit Framework to store all OPAM related events in a dedicated audit database.  8. Does OPAM support emergency access in the case where approvers are not available until later? Yes.  OPAM can be configured to release a password under a "break-glass" emergency scenario. 9. Does OPAM work with AIX? Yes supported UNIX version are listed in the "certified component section" of the UNIX connector guide at:http://docs.oracle.com/cd/E22999_01/doc.111/e17694/intro.htm#autoId0 10. Does OPAM integrate with Sun Identity Manager? Yes.  OPAM can be integrated with SIM using the REST  APIs.  OPAM has direct integration with Oracle Identity Manager 11gR2. 11. Is OPAM available today and what does it cost? Yes.  OPAM is available now.  Ask your Oracle Account Manager for pricing. 12. Can OPAM be used in SAP environments? Yes, supported SAP version are listed in the "certified component section" of the SAP  connector guide here: http://docs.oracle.com/cd/E22999_01/doc.111/e25327/intro.htm#autoId0 13. How would this product integrate, if at all, with access to a particular field in the DB that need additional security such as SSN's? OPAM can work with DB Vault and DB Firewall to provide the fine grained access control for databases. 14. Is VM supported? As a deployment platform Oracle VM is supported. For further details about supported Virtualization Technologies see Oracle Fusion Middleware Supported System configurations here: http://www.oracle.com/technetwork/middleware/ias/downloads/fusion-certification-100350.html 15. Where did this (OPAM) technology come from? OPAM was built by Oracle Engineering. 16. Are all Linux flavors supported?  How about BSD? BSD is not supported. For supported UNIX version see the "certified component section" of the UNIX connector guide http://docs.oracle.com/cd/E22999_01/doc.111/e17694/intro.htm#autoId0 17. What happens if users don't check passwords in at the end of a work task? In OPAM a time frame can be defined how long a password can be checked out. The security admin can force a check-in at any given time. 18. is MySQL supported? Yes, supported DB version are listed in the "certified component section" of the DB connector guide here: http://docs.oracle.com/cd/E22999_01/doc.111/e28315/intro.htm#BABGJJHA 19. What happens when OPAM crashes and you need to use the password? OPAM can be configured for high availability, but if required, OPAM data can be backed up/recovered.  See the OPAM admin guide. 20. Is OPAM Standalone product or does it leverage other components from IDM? OPAM can be run stand-alone, but will also leverage other IDM components

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• Employee Engagement Q&A with John Brunswick

  - by Kellsey Ruppel

  As we are focusing this week on Employee Engagement, I recently sat down with industry expert and thought leader John Brunswick on the topic. Here is the Q&A dialogue we shared.  Q: How do you effectively engage employees to drive business value?A: Motivation, both extrinsic and intrinsic, combined with the relevancy of various channels to support it.  Beyond chaining business strategies like compensation models within an organization, engagement ultimately is most successful when driven by employee's motivations.  Business value derived from engagement through technical capabilities can be objectively measured through metrics like the rate and accuracy of problem solving for a given business function or frequency of innovation created.  Providing employees performing "knowledge work" with capabilities that allow them to perform work with a higher degree of accuracy in the same or ideally less time, adds value for that individual and in turn, drives their level of engagement to drive business value. Q: Organizations with high levels of employee engagement outperform the total stock market index by 22%. Can you comment on why you think this might be? A: Alignment through shared purpose.  Zappos is an excellent example of a culture that arguably has higher than average levels of employee engagement and it permeates every aspect of their organization – embodied externally through their customer experience.  I recently made my first purchase with them and it was obvious through their web experience, visual design, communication style, customer service and attention to detail down to green packaging, that they have an amazingly strong shared purpose.  The Zappos.com ‘About page’ outlines their "Family Core Values", the first three being "Deliver WOW Through Service, Embrace and Drive Change & Create Fun and A Little Weirdness" – all reflected externally in my interaction with them.  Strong shared purpose enables higher product and service experience, equating to a dedicated customer base, repeat purchases and expanded marketshare. Q: Have you seen any trends in the market regarding employee engagement? A: Some companies now see offering a form of social engagement similar to Facebook and LinkedIn as standard communication infrastructure like email or instant messaging.  Originally offered as standalone tools, the value is now seen when these capabilities are offered in an integrated fashion in the context of business entities.  An emerging area of focus is around employee activities related to their organization on external social platforms, implicitly creating external communities with employees acting on behalf of the brand and interacting with each other (e.g. Twitter).  Companies have reached a formal understand that this now established communication medium requires strategies allowing employees to engage.  I have personally met colleagues from Oracle, like Oracle User Experience Director Ultan O'Broin (@ultan), via Twitter before meeting first through internal channels. Q: Employee engagement is important, but what about engaging customers and partners? A: The last few years we have witnessed an interesting evolution from the novelty of self-service to expectations of "intelligent" self-service.  From a consumer standpoint, engagement can end up being a key differentiator, especially in mature markets.  Customers that perform some level of interaction with a brand develop greater affinity for the brand and have a greater probability of acting as an advocate.  As organizations move toward a model of deeper engagement, they must ensure that their business is positioned to support deeper relationships, offering potentially greater transparency. From a partner standpoint greater engagement can lead to new types of business opportunities, much in the way that Amazon.com offers a unified shopping experience that can potentially span various vendors.  This same model can be extended to blending services and product delivery models, based on a closeness not easily possible before increased capability of engagement mechanisms. Q: What types of solutions are available to successfully deliver employee engagement? A: Solutions enabling higher levels of engagement do so on the basis of relevancy.  This relevancy is generally supported by aspects of content management, social collaboration, business intelligence, portal and process management technologies.  These technologies can help deliver an experience tailored to a given role or process within an organization that applies equally to work that is structured or unstructured, appearing in the form of functionality as simple as an online employee directory search, knowledge communities supported by social collaboration, as well as more feature rich business intelligence dashboards and portals. Looking to learn more about how to effectively engage your employees? Check out this webcast, or read more from John Brunswick. 

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• Whoosh: PASS Board Year 1, Q4

  - by Denise McInerney

  "Whoosh". That's the sound the last quarter of 2012 made as it rushed by. My first year on the PASS Board is complete, and the last three months of it were probably the busiest. PASS Summit 2012 Much of October was devoted to preparing for Summit. Every Board  member, HQ staffer and dozens of volunteers were busy in the run-up to our flagship event. It takes a lot of work to put on the Summit. The community meetings,  first-timers program, keynotes, sessions and that fabulous Community Appreciation party are the result of many hours of preparation. Virtual Chapters at the Summit With a lot of help from Karla Landrum, Michelle Nalliah, Lana Montgomery and others at HQ the VCs had a good presence at Summit. We started the week with a VC leaders meeting. I shared some information about the activities and growth during the first part of the year.   From January - September 2012: The number of VCs increased from 14 to 20 VC membership  grew from 55,200 to 80,100 Total attendance at VC meetings increased from 1,480 to 2,198 Been part of PASS Global Growth with language-based VC- including Chinese, Spanish and Portuguese. We also heard from some VC leaders and volunteers. Ryan Adams (Performance VC) shared his tips for successful marketing of VC events. Amy Lewis (Business Intelligence VC) described how the BI chapter has expanded to support PASS' global growth by finding volunteers to organize events at times that are convenient for people in Europe and Australia. Felipe Ferreira (Portuguese language VC) described the experience of building a user group first in Brazil, then expanding to work with Portuguese-speaking data professionals around the world. Virtual Chapter leaders and volunteers were in evidence throughout Summit, beginning with the Welcome Reception. For the past several years VCs have had an organized presence at this event, signing up new members and advertising their meetings. Many VC leaders also spent time at the Community Zone. This new addition to the Summit proved to be a vibrant spot were new members and volunteers could network with others and find out how to start a chapter or host a SQL Saturday. Women In Technology 2012 was the 10th WIT Luncheon to be held at Summit. I was honored to be asked to be on the panel to discuss the topic "Where Have We Been and Where are We Going?" The PASS community has come a long way in our understanding of issues facing women in tech and our support of women in the organization. It was great to hear from panelists Stefanie Higgins and Kevin Kline who were there at the beginning as well as Kendra Little and Jen Stirrup who are part of the progress being made by women in our community today. Bylaw Changes The Board spent a good deal of time in 2012 discussing how to move our global growth initiatives forward. An important component of this is a proposed change to how the Board is elected with some seats representing geographic regions. At the end of December we voted on these proposed bylaw changes which have been published for review. The member review and feedback is open until February 8. I encourage all members to review these changes and send any feedback to [email protected]  In addition to reading the bylaws, I recommend reading Bill Graziano's blog post on the subject. Business Analytics Conference At Summit we announced a new event: the PASS Business Analytics Conference. The inaugural event will be April 10-12, 2013 in Chicago. The world of data is changing rapidly. More and more businesses want to extract value and insight from their data. Data professionals who provide these insights or enable others to do so are in demand. The BA Conference offers expert content on predictive analytics, data exploration and visualization, content delivery strategies and more. By holding this new event PASS is participating in important discussions happening in our industry, offering our members more educational value and reaching out to data professionals who are not currently part of our organization. New Year, New Portfolio In addition to my work with the Virtual Chapters I am also now responsible for the 24 Hours of PASS portfolio. Since the first 24HOP of 2013 is scheduled for January 30 we started the transition of the portfolio work from Rob Farley to me right after Summit. Work immediately started to secure speakers for the January event. We have also been evaluating webinar platforms that can be used for 24HOP as well as the Virtual Chapters. Next Up 24 Hours of PASS: Business Analytics Edition will be held on January 30. I'll be there and will moderate one or two sessions. The 24HOP topics are a sneak peek into the type of content that will be offered at the Business Analytics Conference. I hope to see some of you there. The Virtual Chapters have hit the ground running in 2013; many of them have events scheduled. The Application Development VC is getting restarted  and a new Business Analytics VC will be starting soon. Check out the lineup and join the VCs that interest you. And watch the Events page and Connector for announcements of upcoming meetings. At the end of January I will be attending a Board meeting in Seattle, and February 23 I will be at SQL Saturday #177 in Silicon Valley.

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• A little primer on using TFS with a small team

  - by johndoucette

  The scenario; A small team of 3 developers mostly in maintenance mode with traditional ASP.net, classic ASP, .Net integration services and utilities with the company’s third party packages, and a bunch of java-based Coldfusion web applications all under Visual Source Safe (VSS). They are about to embark on a huge SharePoint 2010 new construction project and wanted to use subversion instead VSS. TFS was a foreign word and smelled of “high cost” and of an “over complicated process”. Since they had no preconditions about the old TFS versions (‘05 & ‘08), it was fun explaining how simple it was to install a TFS server and get the ball rolling, with or without all the heavy stuff one sometimes associates with such a huge and powerful application management lifecycle product. So, how does a small team begin using TFS? 1. Start by using source control and migrate current VSS source trees into TFS. You can take the latest version or migrate the entire version history. It’s up to you on whether you want a clean start or need quick access to all the version notes and history of the bits. 2. Since most shops are mainly in maintenance mode with existing applications, begin using bug workitems for everything. When you receive an issue/bug from your current tracking system, manually enter the workitem in TFS right through Visual Studio. You can automate the integration to the current tracking system later or replace it entirely. Believe me, this thing is powerful and can handle even the largest of help desks. 3. With new construction, begin work with requirements and task workitems and follow the traditional sprint-based development lifecycle. Obviously, some minor training will be needed, but don’t fear, this is very intuitive and MSDN has a ton of lesson based labs and videos. 4. For the java developers, use the new Team Explorer Everywhere 2010 plugin (recently known as Teamprise). There is a seamless interface in Eclipse, but also a good command-line utility for other environments such as Dreamweaver. 5. Wait to fully integrate the whole workitem/project management/testing process until your team is familiar with the integrated workitems for bugs and code. After a while, you will see the team wanting more transparency into the work they are all doing and naturally, everyone will want workitems to help them organize the chaos! 6. Management will be limited in the value of the reports until you have a fully blown implementation of project planning, construction, build, deployment and testing. However, there are some basic “bug rate” reports and current backlog listings that can provide good information. Some notable explanations of TFS; Work Item Tracking and Project Management - A workitem represents the unit of work within the system which enables tracking of all activities produced by a user, whether it is a developer, business user, project manager or tester. The properties of a workitem such as linked changesets (checked-in code), who updated the data and when, the states and reasons for change, are all transitioned to a data warehouse within TFS for reporting purposes. A workitem can be defines as a "bug", "requirement", test case", or a "change request". They drive the work effort by the individual assigned to it and also provide a key role in defining what needs to be done. Workitems are the things the team needs to do to accomplish a goal. Test Case Management - Starting with a workitem known as a "test case", a tester (or developer) can now author and manage test cases within a formal test plan subsystem. Although TFS supports the test case workitem type, there is a new product known as the VS Test Professional 2010 which allows a tester to facilitate manual tests including fast forwarding steps in the process to arrive at the assertion point quickly. This repeatable process provides quick regression tests and can be conducted by the business user to ensure completeness during UAT. In addition, developers no longer can provide a response to a bug with the line "cannot reproduce". With every test run, attachments including the recorded session, captured environment configurations and settings, screen shots, intellitrace (debugging history), and in some cases if the lab manager is being used, a snapshot of the tested environment is available. Version Control - A modern system allowing shared check-in/check-out, excellent merge conflict resolution, Shelvesets (personal check-ins), branching/merging visualization, public workspaces, gated check-ins, security hierarchy capabilities, and changeset/workitem tracking. Knowing what was done with the code by any developer has become much easier to picture and resolve issues. Team Build - Automate the compilation process whether you need it to be whenever a developer checks-in code, periodically such as nightly builds for testers in the morning, or manual builds to be deployed into production. Each build can run through pre-determined tests, perform code analysis to see if the developer conforms to the team standards, and reject the build if either fails. Project Portal & Reporting - Provide management with a dashboard with insight into the project(s). "Where are we" in each step of the way including past iterations and the current burndown rate. Enabling this feature is easy as it seamlessly interfaces with existing SharePoint implementations.

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• Imaging: Paper Paper Everywhere, but None Should be in Sight

  - by Kellsey Ruppel

  Author: Vikrant Korde, Technical Architect, Aurionpro's Oracle Implementation Services team My wedding photos are stored in several empty shoeboxes. Yes...I got married before digital photography was mainstream...which means I'm old. But my parents are really old. They have shoeboxes filled with vacation photos on slides (I doubt many of you have even seen a home slide projector...and I hope you never do!). Neither me nor my parents should have shoeboxes filled with any form of photographs whatsoever. They should obviously live in the digital world...with no physical versions in sight (other than a few framed on our walls). Businesses grapple with similar challenges. But instead of shoeboxes, they have file cabinets and warehouses jam packed with paper invoices, legal documents, human resource files, material safety data sheets, incident reports, and the list goes on and on. In fact, regulatory and compliance rules govern many industries, requiring that this paperwork is available for any number of years. It's a real challenge...especially trying to find archived documents quickly and many times with no backup. Which brings us to a set of technologies called Image Process Management (or simply Imaging or Image Processing) that are transforming these antiquated, paper-based processes. Oracle's WebCenter Content Imaging solution is a combination of their WebCenter suite, which offers a robust set of content and document management features, and their Business Process Management (BPM) suite, which helps to automate business processes through the definition of workflows and business rules. Overall, the solution provides an enterprise-class platform for end-to-end management of document images within transactional business processes. It's a solution that provides all of the capabilities needed - from document capture and recognition, to imaging and workflow - to effectively transform your ‘shoeboxes’ of files into digitally managed assets that comply with strict industry regulations. The terminology can be quite overwhelming if you're new to the space, so we've provided a summary of the primary components of the solution below, along with a short description of the two paths that can be executed to load images of scanned documents into Oracle's WebCenter suite. WebCenter Imaging (WCI): the electronic document repository that provides security, annotations, and search capabilities, and is the primary user interface for managing work items in the imaging solution SOA & BPM Suites (workflow): provide business process management capabilities, including human tasks, workflow management, service integration, and all other standard SOA features. It's interesting to note that there a number of 'jumpstart' processes available to help accelerate the integration of business applications, such as the accounts payable invoice processing solution for E-Business Suite that facilitates the processing of large volumes of invoices WebCenter Enterprise Capture (WEC): expedites the capture process of paper documents to digital images, offering high volume scanning and importing from email, and allows for flexible indexing options WebCenter Forms Recognition (WFR): automatically recognizes, categorizes, and extracts information from paper documents with greatly reduced human intervention WebCenter Content: the backend content server that provides versioning, security, and content storage There are two paths that can be executed to send data from WebCenter Capture to WebCenter Imaging, both of which are described below: 1. Direct Flow - This is the simplest and quickest way to push an image scanned from WebCenter Enterprise Capture (WEC) to WebCenter Imaging (WCI), using the bare minimum metadata. The WEC activities are defined below: The paper document is scanned (or imported from email). The scanned image is indexed using a predefined indexing profile. The image is committed directly into the process flow 2. WFR (WebCenter Forms Recognition) Flow - This is the more complex process, during which data is extracted from the image using a series of operations including Optical Character Recognition (OCR), Classification, Extraction, and Export. This process creates three files (Tiff, XML, and TXT), which are fed to the WCI Input Agent (the high speed import/filing module). The WCI Input Agent directory is a standard ingestion method for adding content to WebCenter Imaging, the process for doing so is described below: WEC commits the batch using the respective commit profile. A TIFF file is created, passing data through the file name by including values separated by "_" (underscores). WFR completes OCR, classification, extraction, export, and pulls the data from the image. In addition to the TIFF file, which contains the document image, an XML file containing the extracted data, and a TXT file containing the metadata that will be filled in WCI, are also created. All three files are exported to WCI's Input agent directory. Based on previously defined "input masks", the WCI Input Agent will pick up the seeding file (often the TXT file). Finally, the TIFF file is pushed in UCM and a unique web-viewable URL is created. Based on the mapping data read from the TXT file, a new record is created in the WCI application.  Although these processes may seem complex, each Oracle component works seamlessly together to achieve a high performing and scalable platform. The solution has been field tested at some of the largest enterprises in the world and has transformed millions and millions of paper-based documents to more easily manageable digital assets. For more information on how an Imaging solution can help your business, please contact [email protected] (for U.S. West inquiries) or [email protected] (for U.S. East inquiries). About the Author: Vikrant is a Technical Architect in Aurionpro's Oracle Implementation Services team, where he delivers WebCenter-based Content and Imaging solutions to Fortune 1000 clients. With more than twelve years of experience designing, developing, and implementing Java-based software solutions, Vikrant was one of the founding members of Aurionpro's WebCenter-based offshore delivery team. He can be reached at [email protected].

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• Cowboy Agile?

  - by Robert May

  In a previous post, I outlined the rules of Scrum.  This post details one of those rules. I’ve often heard similar phrases around Scrum that clue me in to someone who doesn’t understand Scrum.  The phrases go something like this: “We don’t do Agile because the idea of letting people just do whatever they want is wrong.  We believe in a more structured approach.” (i.e. Work is Prison, and I’m the Warden!) “I love Agile.  Agile lets us do whatever we want!” (Cowboy Agile?) “We’re Agile, but we use a process that I’ve created.” (Cowboy Agile?) All of those phrases have one thing in common:  The assumption that Agile, and I mean Scrum, lets you do whatever you want.  This is simply not true. Executing Scrum properly requires more dedication, rigor, and diligence than happens in most traditional development methods. Scrum and Waterfall Compared Since Scrum and Waterfall are two of the most commonly used methodologies, a little bit of contrasting and comparing is in order. Waterfall Scrum A project manager defines all tasks and then manages the tasks that team members are working on. The team members define the tasks and estimates of the stories for the current iteration.  Any team member may work on any task in the iteration. Usually only a few milestones that need to be met, the milestones are measured in months, and these milestones are expected to be missed.  Little work is ever done to improve estimates and poor estimators can hide behind high estimates. Stories must be delivered every iteration, milestones are measured in hours, and the team is expected to figure out why their estimates were wrong, even when they were under.  Repeated misses can get the entire team fired. Partially completed work is normal. Partially completed work doesn’t count. Nobody knows the task you’re working on. Everyone knows what you’re working on, whether or not you’re making progress and how much longer you think its going to take, in hours. Little requirement to show working code.  Prototypes are ok. Working code must be shown each iteration.  No smoke and mirrors allowed.  Testing is done in lengthy cycles at the end of development.  Developers aren’t held accountable. Testing is part of the team.  If the testers don’t accept the story as complete, the team can’t count it.  Complete means that the story’s functionality works as designed.  The team can’t have any open defects on the story. Velocity is rarely truly measured and difficult to evaluate. Velocity is integral to the process and can be seen at a glance and everyone in the company knows what it is. A business analyst writes requirements.  Designers mock up screens.  Developers hide behind “I did it just like the spec doc told me to and made the screen exactly like the picture” Developers are expected to collaborate in real time.  If a design is bad or lacks needed details, the developers are required to get it right in the iteration, because all software must be functional.  Designers and Business Analysts are part of the team and must do their work in iterations slightly ahead of the developers. Upper Management is often surprised.  “You told me things were going well two months ago!” Management receives updates at the end of every iteration showing them exactly what the team did and how that compares to what' is remaining in the backlog.  Managers know every iteration what their money is buying. Status meetings are rare or don’t occur.  Email is a primary form of communication. Teams coordinate every single day with each other and use other high bandwidth communication channels to make sure they’re making progress.  Email is used only as a last resort.  Instead, team members stand up, walk to each other, and talk, face to face.  If that’s not possible, they pick up the phone. IF someone asks what happened, its at the end of a lengthy development cycle measured in months, and nobody really knows why it happened. Someone asks what happened every iteration.  The team talks about what happened, and then adapts to make sure that what happened either never happens again or happens every time.   That’s probably enough for now.  As you can see, a lot is required of Scrum teams! One of the key differences in Scrum is that the burden for many activities is shifted to a group of people who share responsibility, instead of a single person having responsibility.  This is a very good thing, since small groups usually come up with better and more insightful work than single individuals.  This shift also results in better velocity.  Team members can take vacations and the rest of the team simply picks up the slack.  With Waterfall, if a key team member takes a vacation, delays can ensue. Scrum requires much more out of every team member and as a result, Scrum teams outperform non-Scrum teams working 60 hour weeks. Recommended Reading Everyone considering Scrum should read Mike Cohn’s excellent book, User Stories Applied. Technorati Tags: Agile,Scrum,Waterfall

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• Where Facebook Stands Heading Into 2013

  - by Mike Stiles

  In our last blog, we looked at how Twitter is positioned heading into 2013. Now it’s time to take a similar look at Facebook. 2012, for a time at least, seemed to be the era of Facebook-bashing. Between a far-from-smooth IPO, subsequent stock price declines, and anxiety over privacy, the top social network became a target for comedians, politicians, business journalists, and of course those who were prone to Facebook-bash even in the best of times. But amidst the “this is the end of Facebook” headlines, the company kept experimenting, kept testing, kept innovating, and pressing forward, committed as always to the user experience, while concurrently addressing monetization with greater urgency. Facebook enters 2013 with over 1 billion users around the world. Usage grew 41% in Brazil, Russia, Japan, South Korea and India in 2012. In the Middle East and North Africa, an average 21 new signups happen per minute. Engagement and time spent on the site would impress the harshest of critics. Facebook, while not bulletproof, has become such an integrated daily force in users’ lives, it’s getting hard to imagine any future mass rejection. You want to see a company recognizing weaknesses and shoring them up. Mobile was a weakness in 2012 as Facebook was one of many caught by surprise at the speed of user migration to mobile. But new mobile interfaces, better mobile ads, speed upgrades, standalone Messenger and Pages mobile apps, and the big dollar acquisition of Instagram, were a few indicators Facebook won’t play catch-up any more than it has to. As a user, the cool thing about Facebook is, it knows you. The uncool thing about Facebook is, it knows you. The company’s walking a delicate line between the public’s competing desires for customized experiences and privacy. While the company’s working to make privacy options clearer and easier, Facebook’s Paul Adams says data aggregation can move from acting on what a user is engaging with at the moment to a more holistic view of what they’re likely to want at any given time. To help learn about you, there’s Open Graph. Embedded through diverse partnerships, the idea is to surface what you’re doing and what you care about, and help you discover things via your friends’ activities. Facebook’s Director of Engineering, Mike Vernal, says building mobile social apps connected to Facebook in such ways is the next wave of big innovation. Expect to see that fostered in 2013. The Facebook site experience is always evolving. Some users like that about Facebook, others can’t wait to complain about it…on Facebook. The Facebook focal point, the News Feed, is not sacred and is seeing plenty of experimentation with the insertion of modules. From upcoming concerts, events, suggested Pages you might like, to aggregated “most shared” content from social reader apps, plenty could start popping up between those pictures of what your friends had for lunch.  As for which friends’ lunches you see, that’s a function of the mythic EdgeRank…which is also tinkered with. When Facebook changed it in September, Page admins saw reach go down and the high anxiety set in quickly. Engagement, however, held steady. The adjustment was about relevancy over reach. (And oh yeah, reach was something that could be charged for). Facebook wants users to see what they’re most likely to like, based on past usage and interactions. Adding to the “cream must rise to the top” philosophy, they’re now even trying out ordering post comments based on the engagement the comments get. Boy, it’s getting competitive out there for a social engager. Facebook has to make $$$. To do that, they must offer attractive vehicles to marketers. There are a myriad of ad units. But a key Facebook marketing concept is the Sponsored Story. It’s key because it encourages content that’s good, relevant, and performs well organically. If it is, marketing dollars can amplify it and extend its reach. Brands can expect the rollout of a search product and an ad network. That’s a big deal. It takes, as Open Graph does, the power of Facebook’s user data and carries it beyond the Facebook environment into the digital world at large. No one could target like Facebook can, and some analysts think it could double their roughly $5 billion revenue stream. As every potential revenue nook and cranny is explored, there are the users themselves. In addition to Gifts, Facebook thinks users might pay a few bucks to promote their own posts so more of their friends will see them. There’s also word classifieds could be purchased in News Feeds, though they won’t be called classifieds. And that’s where Facebook stands; a wildly popular destination, a part of our culture, with ever increasing functionalities, the biggest of big data, revenue strategies that appeal to marketers without souring the user experience, new challenges as a now public company, ongoing privacy concerns, and innovations that carry Facebook far beyond its own borders. Anyone care to write a “this is the end of Facebook” headline? @mikestilesPhoto via stock.schng

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• Reference Data Management and Master Data: Are Relation ?

  - by Mala Narasimharajan

  Submitted By:  Rahul Kamath  Oracle Data Relationship Management (DRM) has always been extremely powerful as an Enterprise Master Data Management (MDM) solution that can help manage changes to master data in a way that influences enterprise structure, whether it be mastering chart of accounts to enable financial transformation, or revamping organization structures to drive business transformation and operational efficiencies, or restructuring sales territories to enable equitable distribution of leads to sales teams following the acquisition of new products, or adding additional cost centers to enable fine grain control over expenses. Increasingly, DRM is also being utilized by Oracle customers for reference data management, an emerging solution space that deserves some explanation. What is reference data? How does it relate to Master Data? Reference data is a close cousin of master data. While master data is challenged with problems of unique identification, may be more rapidly changing, requires consensus building across stakeholders and lends structure to business transactions, reference data is simpler, more slowly changing, but has semantic content that is used to categorize or group other information assets – including master data – and gives them contextual value. In fact, the creation of a new master data element may require new reference data to be created. For example, when a European company acquires a US business, chances are that they will now need to adapt their product line taxonomy to include a new category to describe the newly acquired US product line. Further, the cross-border transaction will also result in a revised geo hierarchy. The addition of new products represents changes to master data while changes to product categories and geo hierarchy are examples of reference data changes.1 The following table contains an illustrative list of examples of reference data by type. Reference data types may include types and codes, business taxonomies, complex relationships & cross-domain mappings or standards. Types & Codes Taxonomies Relationships / Mappings Standards Transaction Codes Industry Classification Categories and Codes, e.g., North America Industry Classification System (NAICS) Product / Segment; Product / Geo Calendars (e.g., Gregorian, Fiscal, Manufacturing, Retail, ISO8601) Lookup Tables (e.g., Gender, Marital Status, etc.) Product Categories City à State à Postal Codes Currency Codes (e.g., ISO) Status Codes Sales Territories (e.g., Geo, Industry Verticals, Named Accounts, Federal/State/Local/Defense) Customer / Market Segment; Business Unit / Channel Country Codes (e.g., ISO 3166, UN) Role Codes Market Segments Country Codes / Currency Codes / Financial Accounts Date/Time, Time Zones (e.g., ISO 8601) Domain Values Universal Standard Products and Services Classification (UNSPSC), eCl@ss International Classification of Diseases (ICD) e.g., ICD9 à IC10 mappings Tax Rates Why manage reference data? Reference data carries contextual value and meaning and therefore its use can drive business logic that helps execute a business process, create a desired application behavior or provide meaningful segmentation to analyze transaction data. Further, mapping reference data often requires human judgment. Sample Use Cases of Reference Data Management Healthcare: Diagnostic Codes The reference data challenges in the healthcare industry offer a case in point. Part of being HIPAA compliant requires medical practitioners to transition diagnosis codes from ICD-9 to ICD-10, a medical coding scheme used to classify diseases, signs and symptoms, causes, etc. The transition to ICD-10 has a significant impact on business processes, procedures, contracts, and IT systems. Since both code sets ICD-9 and ICD-10 offer diagnosis codes of very different levels of granularity, human judgment is required to map ICD-9 codes to ICD-10. The process requires collaboration and consensus building among stakeholders much in the same way as does master data management. Moreover, to build reports to understand utilization, frequency and quality of diagnoses, medical practitioners may need to “cross-walk” mappings -- either forward to ICD-10 or backwards to ICD-9 depending upon the reporting time horizon. Spend Management: Product, Service & Supplier Codes Similarly, as an enterprise looks to rationalize suppliers and leverage their spend, conforming supplier codes, as well as product and service codes requires supporting multiple classification schemes that may include industry standards (e.g., UNSPSC, eCl@ss) or enterprise taxonomies. Aberdeen Group estimates that 90% of companies rely on spreadsheets and manual reviews to aggregate, classify and analyze spend data, and that data management activities account for 12-15% of the sourcing cycle and consume 30-50% of a commodity manager’s time. Creating a common map across the extended enterprise to rationalize codes across procurement, accounts payable, general ledger, credit card, procurement card (P-card) as well as ACH and bank systems can cut sourcing costs, improve compliance, lower inventory stock, and free up talent to focus on value added tasks. Change Management: Point of Sales Transaction Codes and Product Codes In the specialty finance industry, enterprises are confronted with usury laws – governed at the state and local level – that regulate financial product innovation as it relates to consumer loans, check cashing and pawn lending. To comply, it is important to demonstrate that transactions booked at the point of sale are posted against valid product codes that were on offer at the time of booking the sale. Since new products are being released at a steady stream, it is important to ensure timely and accurate mapping of point-of-sale transaction codes with the appropriate product and GL codes to comply with the changing regulations. Multi-National Companies: Industry Classification Schemes As companies grow and expand across geographies, a typical challenge they encounter with reference data represents reconciling various versions of industry classification schemes in use across nations. While the United States, Mexico and Canada conform to the North American Industry Classification System (NAICS) standard, European Union countries choose different variants of the NACE industry classification scheme. Multi-national companies must manage the individual national NACE schemes and reconcile the differences across countries. Enterprises must invest in a reference data change management application to address the challenge of distributing reference data changes to downstream applications and assess which applications were impacted by a given change. References 1 Master Data versus Reference Data, Malcolm Chisholm, April 1, 2006.

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• PASS: Board Q&amp;A at the Summit

  - by Bill Graziano

  The last two years we’ve put the Board in front of the members and taken questions.  We’re going to do that again this year.  It will be in Room 307/308 from 12:15 to 1:30 on Friday. Yes, this time overlaps with the Birds of a Feather Lunch and the start of afternoon sessions – but only partially.  You can attend the Q&A and still get to parts of both of those.  There just isn’t a great time to do this.  Every time overlaps with something. We can’t do it after the last session on Friday.  We can’t fit it between the last session and the evening events on Wednesday or Thursday.  We had some discussion around breakfast time but I didn’t think that was realistic.  This is the least bad time we could come up with. Last year we had 60-70 people attend.  These are the items that were specific things that I could work on: The first question was whether to increase transparency around individual votes of Board members.  We approved this at the Board meeting the following day.  The only caveat was that if the Board is given confidential information as a basis for their vote then we may not be able to disclose individual votes.  Putting a Director in a position where they can’t publicly defend the reason for their vote is a difficult situation.  Thanks Kendal! Can we have a Board member discretionary fund?  As background, I took a couple of people to lunch so we could have a quiet place to talk.  I bought lunch but wasn’t able to expense it back to PASS.  We just don’t have a budget item for things like this.  I think we should.  I would guess the entire Board would like it also.  It was in an earlier version of the budget but came out as part of a cost-cutting move to balance the budget.  I’d like to see it added back in but we’ll have to see. I know there were a comments about the elections.  At this point we had created the Election Review Committee.  I’ve already written at length about this process. Where does IT work go?  PASS started to publish our internal management reports starting in December 2010.  You can find them on our Governance page.  These aren’t filtered at all and include a variety of information about IT projects.  The most recent update had roughly a page of updates related to IT.  Lots of the work was related to Summit and the Orator tool that we use to manage speaker submissions. There were numerous requests that Tina Turner not be repeated.  Done.  I don’t think we’ll do anything quite like that again.  We had a request for a payment plan for Summit.  We looked into this briefly but didn’t take any action.  We didn’t think the effort was worth the small number of people that would use it.  If you disagree, submit this on our Summit Feedback site and get some votes. There were lots of suggestions around the first-timers events – especially from first timers.  You can find all our current activities related to first-timers at the First Timers page on the Summit web site.  Plus links to 34 (!) blog posts on suggestions for first-timers.  And a big THANK YOU to Confio and Red Gate for sponsoring this. I hope you get the chance to attend.  These events are very helpful to me as a Board member.  I like being able to look around the room as comments are being made and see the audience reaction.  It helps me gauge the interest in an idea. I’d also like to direct you to the Summit Feedback site.  You can submit and vote on ideas to make the Summit a better experience.  As of right now we have the suggestions from last year still up.  We may reset these prior to the Summit though.

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• How to build a great relationship with your colleagues

  - by Maria Sandu

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} When you start new job, you worry about your performance, about being able to do what the manager asks you to do, but you also worry about the relations with your colleagues. How will you get along with them? What if they don’t like you? Have you ever felt you’re „the new guy” and your colleagues have already their own way of talking one to each other, their own jokes? It’s a common feeling and can actually become stressful. I am Norbert, Middleware Presales Intern in Hungary and I’ve been working within Oracle for only 1 month. Joining such a big company has been a challenge from many perspectives. One of them was adapting with the environment and getting to know all my colleagues. You know it’s quite difficult to introduce yourself, to try to liaise with them and find some common topics, so I felt very lucky and comfortable when my manager introduced me to all of my colleagues. It was easier to accommodate and we basically we had a starting point for our discussions. We started to talk about what my position means, for how many years they’ve been within Oracle, other Oracle related topics, but also more personal stuff like what they do after work. Having this opportunity of talking with all of them helped me introduce myself in a proper way and actually I told them many things about myself. Networking wasn’t my best skill, but these first days were really helpful from a network point of view. What else can you do to get along with your colleagues? One second thing I consider as being really helpful in networking is asking work-related questions. For instance, when you don’t know how to do something or don’t understand it, asking one of your colleagues will also help you to make a connection with him and you could easily continue the discussion with some other topics which are more personal. It’s a very effective strategy and in a company like Oracle people are very willing to help you with your tasks and perform at a high level. If you see your colleagues going to lunch, you should join them. It will help you become part of their community, finding out what’s new in their lives, you’ll, step-by-step, take part in their conversations and be up to date with the hot topics they talk about. One other opportunity of becoming part of your colleagues’ community are the internal events. Subscribing to the local free time activities mailing list is very useful for finding out information about when they’re going out and have a drink or attending all sorts of events. For instance, this is how I’ve found out about a party within Oracle that most of the employees here attend. It’s a wonderful opportunity for chatting and make a stronger connection to some of them. How important is attending these events? Think about how much time you spend at work. You’d like to enjoy your work and the environment, so getting along with your colleagues is a nice thing to have. I recently attended a corporate party whose purpose was to facilitate the interaction and communication between employees. It was a real success and we had a lot of fun, especially because it was a costume party.  All the fancy dresses and funny clothes we wore made the atmosphere really enjoyable. It was easy to liaise with colleague with whom I had never interacted with before. There was a friendly spirit among us, chatting about personal stuff and about various pleasant things. Working in an international company is not an easy thing because you interact with many people and they have different styles, but all these opportunities of informal interaction are a good way to adapt to the new working environment.

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• Process Centric Banking: Loan Origination Solution

  - by Manish Palaparthy

  There is an old proverb that goes, "The difference between theory and practice is greater in practice than in theory". So, we keep doing numerous "Proof of Concepts" with our own products on various business cases to analyze them deeply, understand and explain to our customers. We then present our learnings as they happened. The awareness of each PoC should help readers increase the trustworthiness of the results coming out of these PoCs. I present one such PoC where we invested a lot of time&effort.  Process Centric Banking : Loan Origination Solution Loan Origination is a process by which a borrower applies for a new loan and the lender processes that application. Loan origination includes the series of steps taken by the bank from the point the customer shows interest in a loan product all the way to disbursal of funds. The Loan Origination process is relevant for many kind of lenders in Financial services: Banks, Credit Unions, NBFCs(Non Banking Financial Companies) and so on. For simplicity sake, I will use "Bank" as the lending institution in the rest of my article.  Loan Origination is one of the core processes for Banks as it is the process by which the it creates assets against which the Institution earns most of its profits from. A well tuned loan origination process can affect the Bank in many positive ways. Banks have always shown great interest in automating the loan origination process for the above reason. However, due the constant changes in customer environment, market dynamics, prevailing economic conditions, cost pressures & regulatory environment they run into lot of challenges. Let me categorize some of these challenges for you Customer Environment Multiple Channels: Customer can use any of the available channels (Internet Banking, Email, Fax, Branch, Phone Banking, ATM, Broker, Mobile, Snail Mail) to perform all or some of the activities related to her Visibility into the origination process: Expect immediate update on the status of loan processing & alert messages Reduced Turn Around Time: Expect loans to be processed with least turn around time Reduced loan processing fees: Partly due to market dynamics the customer expects the loan processing fee to be negligible Market Dynamics Competitive environment:  The competition keeps creating many variants of loan products to attract customers, the bank needs to create similar product variants with better offers to attract customers or keep existing ones Ability to migrate loans from one vendor to another: It has become really easy for retail customers to move from one bank to the other given the low fee of loan processing and highly attractive offers. How does the bank protect it's customer base while actively engaging with potential customers banking with competitor banks Flexibility to react to market developments: Market development greatly influence loan processing, underwriting, asset valuation, risk mitigation rules. Can the bank modify rules and policies, the idea is not just to react to market developments but to pro-actively manage new developments Economic conditions Constant change in various rates and their implications on the rates and rules applied when on-boarding a loan: How quickly can the bank apply changes to rates offered to customers when the central bank changes various rates Requirements of Audit by the central banker: Tough economic conditions have demanded much more stringent audit rules and tests. The banks needs to produce ready reports(historic & operational) for audit compliance Risk Mitigation: While risk mitigation has always been a key concern for the bank, this is the area where the bank's underwriters & risk analysts spend the maximum time when processing a loan application. In order to reduce TAT the bank cannot compromise on its risk mitigation strategies Cost pressures Reduce Cost of processing per application: To deliver a reduced loan processing fee to the customer, the bank needs to keep its cost per processing loan application low. Meet customer TAT expectations while reducing the queues and the systems being used to process the loan application: The loan application could potentially be spending a lot of time waiting in the queue for further processing. Different volumes & patterns of applications demand different queuing algorithms. The bank needs to have real-time visibility into these queues and have the flexibility to change queuing algorithms at runtime  Increase the use of electronic communication and reduce the branch channel usage: Lesser automation leads not only leads to Increased turn around time, it also impacts more costs to reach out to customers The objective of our PoC was to implement a Loan Origination Solution whose ownership lies with the bank and effectively meet the challenges listed above. We built a simple story board for the solution We then went about implementing our storyboard using Oracle BPM Suite, Webcenter Content : Imaging. The web UI has been built on ADF technolgies, while the integration with core-services has been implemented using the underlying SOA infrastructure. The BPM process model is quite exhaustive can meet all the challenges listed above to reasonable degree. A bank intending to implement an end-to-end Loan Origination Solution has multiple options at it's disposal. It can Develop a customer Loan Origination Application from scratch: Gives maximum opportunity to build what you want but inflexible to upgrade and maintain. Higher TCO in long term Buy a Packaged application & customize it: Customizing a generic loan application can be tedious and prove as difficult as above. Build it using many disparate & un-integrated tools: Initially seems easier than developing from scratch. But, without integrated tool sets this is not a viable approach either or A solution based on a Framework: Independent Services and Business Process Modeling provide decoupled architecture that is flexible. We built this framework end-to-end with processes the core process of loan origination & several sub-processes such as Analyse and define customer needs, customer credit verification, identity check processes, legal review process, New customer registration & risk assessment.

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