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• Sun Oracle Database Machine a román Banca Transilvaniánál

  - by Fekete Zoltán

  Oracle sajtóhír: Banca Transilvania, first institution in Romania to use Sun Oracle Database Machine (English version) Sikersztori, ügyféltörténet pdf-ben. Az Database Machine V2 megjelenését 2009 szeptemberben jelentette az Oracle. A világon az elso bank, ahol már élesben muködik a Database Machine V2, a romániai Banca Transilvania! Olvassa el a sajtóhírt. A Banca Transilvania 1,5 milló ügyféllel rendelkezik. "This system, product of Oracle and Sun, is the fastest server in the world for data storage, online transactions processing and data warehousing applications." Robert C. Rekkers, Banca Transilvania CEO, ezt nyilatkozta:"Business information is accessed 30 times faster using the new system, leading to quicker decisions and a better data base segmentation", azaz a Database Machine segítségével az üzleti kérséseket 30-szor gyorsabban tudják megválaszolni, mint a korábbi rendszerrel. Leontin Toderici, Banca Transilvania COO mondta a következot: "The acquisition price was excellent, as the costs were below those of an ordinary system", azaz a rendszer ára kiváló volt, kisebb volt a kötsége, mint a hagyományos rendszereké. Sorin Mindrutescu, az Oracle Romania vezetoje büszke arra, hogy egy romániai cég is az innovatív rendszer felhasználói között lehet.: "Oracle Exadata V2 is the result of over 30 years of experience in hardware and software development of two leader companies. I am glad that a top Romanian company is amongst the first in the world to use this innovative product." Az Exadata termékcsalád és a Database Machine kiváló eszköz OLTP rendszerek, adattárházak, konszolidációs megoldások adatbázisainak futtatására. Egy csomagban a tartalmazza a szoftvert és az "okos" hardvert, az adatfeldoldozó, a tároló (storage) komponenseket, mindezt az extrém gyors Infiniband kapcsolatokkal összekötve. A Banca Transilvani az Oracle readingi (Nagy-Britannia) központjában tesztelte a Database Machine rendszert, s a korábbi rendszernél tízszer, néhol hetvenkettoször gyorsabb teljesítményt kaptak, 10-72-szeres teljesítménynövekedés!, említette Tudor Iliescu, Trend Import - Export CEO. A központi Oracle sajtóhír: Customers Select Oracle® Exadata for Extreme Performance of Data Warehouse and OLTP Applications

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• Consolidating and Virtualizing with Oracle&rsquo;s Network Fabric

  - by Ferhat Hatay

  Server, storage and operating system virtualization technologies are already widely  deployed within datacenters, and are considered an integral component to drive cost  savings and agility. These technologies are now being combined with network  virtualization to usher in a new era of cloud computing. Oracle provides a networking fabric that delivers cloud-ready network services based on  Ethernet or InfiniBand fabrics that are tightly integrated with application infrastructure. Oracle’s network fabric provides the performance and manageability required for any  Oracle application environment or private cloud infrastructure. Logical architecture of Oracle’s network fabric. Oracle’s unique ability to deliver extreme performance and scale by tightly integrating  network services across application infrastructure is demonstrated in the Oracle Exalogic  Elastic Cloud and the Oracle Exadata Database Machine. These engineered solutions  offer up to 5X and 10X performance gains respectively compared to traditional multivendor architectures where the offerings are not engineered to work together. By integrating advanced networking capabilities across the entire hardware and software  stack, Oracle’s network fabric can help maximize application performance and scale,  reduce the number of network components, and simplify datacenter operations through  integrated network management and orchestration. The resulting business benefits are: Reduced acquisition costs Lower power and cooling costs Reduced management costs Faster deployment Greater agility in meeting changing business needs For more information see the whitepaper: Consolidating and Virtualizing Datacenter Networks with Oracle's Network Fabric.

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• Partition Wise Joins

  - by jean-pierre.dijcks

  Some say they are the holy grail of parallel computing and PWJ is the basis for a shared nothing system and the only join method that is available on a shared nothing system (yes this is oversimplified!). The magic in Oracle is of course that is one of many ways to join data. And yes, this is the old flexibility vs. simplicity discussion all over, so I won't go there... the point is that what you must do in a shared nothing system, you can do in Oracle with the same speed and methods. The Theory A partition wise join is a join between (for simplicity) two tables that are partitioned on the same column with the same partitioning scheme. In shared nothing this is effectively hard partitioning locating data on a specific node / storage combo. In Oracle is is logical partitioning. If you now join the two tables on that partitioned column you can break up the join in smaller joins exactly along the partitions in the data. Since they are partitioned (grouped) into the same buckets, all values required to do the join live in the equivalent bucket on either sides. No need to talk to anyone else, no need to redistribute data to anyone else... in short, the optimal join method for parallel processing of two large data sets. PWJ's in Oracle Since we do not hard partition the data across nodes in Oracle we use the Partitioning option to the database to create the buckets, then set the Degree of Parallelism (or run Auto DOP - see here) and get our PWJs. The main questions always asked are: How many partitions should I create? What should my DOP be? In a shared nothing system the answer is of course, as many partitions as there are nodes which will be your DOP. In Oracle we do want you to look at the workload and concurrency, and once you know that to understand the following rules of thumb. Within Oracle we have more ways of joining of data, so it is important to understand some of the PWJ ideas and what it means if you have an uneven distribution across processes. Assume we have a simple scenario where we partition the data on a hash key resulting in 4 hash partitions (H1 -H4). We have 2 parallel processes that have been tasked with reading these partitions (P1 - P2). The work is evenly divided assuming the partitions are the same size and we can scan this in time t1 as shown below. Now assume that we have changed the system and have a 5th partition but still have our 2 workers P1 and P2. The time it takes is actually 50% more assuming the 5th partition has the same size as the original H1 - H4 partitions. In other words to scan these 5 partitions, the time t2 it takes is not 1/5th more expensive, it is a lot more expensive and some other join plans may now start to look exciting to the optimizer. Just to post the disclaimer, it is not as simple as I state it here, but you get the idea on how much more expensive this plan may now look... Based on this little example there are a few rules of thumb to follow to get the partition wise joins. First, choose a DOP that is a factor of two (2). So always choose something like 2, 4, 8, 16, 32 and so on... Second, choose a number of partitions that is larger or equal to 2* DOP. Third, make sure the number of partitions is divisible through 2 without orphans. This is also known as an even number... Fourth, choose a stable partition count strategy, which is typically hash, which can be a sub partitioning strategy rather than the main strategy (range - hash is a popular one). Fifth, make sure you do this on the join key between the two large tables you want to join (and this should be the obvious one...). Translating this into an example: DOP = 8 (determined based on concurrency or by using Auto DOP with a cap due to concurrency) says that the number of partitions >= 16. Number of hash (sub) partitions = 32, which gives each process four partitions to work on. This number is somewhat arbitrary and depends on your data and system. In this case my main reasoning is that if you get more room on the box you can easily move the DOP for the query to 16 without repartitioning... and of course it makes for no leftovers on the table... And yes, we recommend up-to-date statistics. And before you start complaining, do read this post on a cool way to do stats in 11.

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• A Model for Planning Your Oracle BPM 10g Migration by Kris Nelson

  - by JuergenKress

  As the Oracle SOA Suite and BPM Suite 12c products enter beta, many of our clients are starting to discuss migrating from the Oracle 10g or prior platforms. With the BPM Suite 11g, Oracle introduced a major change in architecture with a strong focus on integration with SOA and an entirely new technology stack. In addition, there were fresh new UIs and a renewed business focus with an improved Process Composer and features like Adaptive Case Management. While very beneficial to both technology and the business, the fundamental change in architecture does pose clear migration challenges for clients who have made investments in the 10g platform. Some of the key challenges facing 10g customers include: Managing in-process instance migration and running multiple process engines Migration of User Interfaces and other code within the environment that may not be automated Growing or finding technical staff with both 10g and 12c experience Managing migration projects while continuing to move the business forward and meet day-to-day responsibilities As a former practitioner in a mixed 10g/11g shop, I wrestled with many of these challenges as we tried to plan ahead for the migration. Luckily, there is migration tooling on the way from Oracle and several approaches you can use in planning your migration efforts. In addition, you already have a defined and visible process on the current platform, which will be invaluable as you migrate.  A Migration ModelThis model presents several options across a value and investment spectrum. The goal of the AVIO Migration Model is to kick-start discussions within your company and assist in creating a plan of action to take advantage of the new platform. As with all models, this is a framework for discussion and certain processes or situations may not fit. Please contact us if you have specific questions or want to discuss migrations efforts in your situation. Read the complete article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Kris Nelson,ACM,Adaptive Case Management,Community,Oracle SOA,Oracle BPM,OPN,Jürgen Kress

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• Oracle SOA Suite customer panel: Successful Application Integration & SOA Projects

  - by Simone Geib

  At the recent SOA Suite customer panel, Roger Brown from UNS Energy, Fabio Ravagni from Cencosud and Paras Jain from Cisco discussed their recent SOA Suite implementations, business drivers and challenges, architecture and lessons learned. Roger started by describing how UNS redesigned their internet portal to improve their customer experience and reduce manual steps in their business processes. Through the use of Oracle Service Bus, Oracle BPEL Process Manager and Oracle Business Activity Monitoring, they provided more self-service functionality, automated their business processes and increased the use of their web site by 12.98% for number of visits and 33.58% for average visit duration. The screenshot below shows the UNS architecture: > Next Fabio described the challenges Cencosud faced through continuous expansion of their business, different standards and levels of expertise and large volumes of information. By introducing Oracle SOA Suite, Oracle Data Integrator and Oracle Enterprise Repository, and with the help of Oracle Consulting, they significantly simplified their integration model, reduced their maintenance effort and increased their integration governance. The picture below shows the implemented solution with so far more than 400 services in production and more than 20 ongoing projects, which will make use of the new integration platform. > Last, but not least, Paras discussed the challenges the Webex division of Cisco faced with a highly manual service fulfillment process, multiple data sources and the resulting large room for errror and delay in customer time-to-service. Through a redesign of their order fulfillment process and the introduction of Oracle SOA Suite (see below), they significantly improved their SLAs, eliminated duplicate orders, provided higher visibility into the order process and aligned business and IT. For more information about Oracle OpenWorld SOA & BPM Session, please see the Focus on SOA and BPM document

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• MySQL 5.5 Available on Oracle Linux 6 and RHEL 6

  - by Bertrand Matthelié

  @font-face { font-family: "Arial"; }@font-face { font-family: "Calibri"; }@font-face { font-family: "Cambria"; }@font-face { font-family: "MS Minngs"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }a:link, span.MsoHyperlink { color: blue; text-decoration: underline; }a:visited, span.MsoHyperlinkFollowed { color: purple; text-decoration: underline; }div.Section1 { page: Section1; } Following the availability of MySQL 5.5 on Oracle Linux 6 with the Unbreakable Enterprise Kernel, MySQL 5.5 is now also available on Red Hat Enterprise Linux 6 (RHEL 6) and Oracle Linux 6 with the Red Hat compatible kernel. MySQL users can download MySQL 5.5 Community Edition binaries for Oracle Linux and Red Hat Linux 6 here. MySQL customers can rely on Oracle Premier Support for MySQL when using the MySQL database on either Oracle Linux or Red Hat Enterprise Linux 6. In addition to offering direct Linux support to customers running RHEL6, Oracle Linux 6, or a combination of both, Oracle also provides Oracle Linux 6 binaries, update and erratas for free via http://public-yum.oracle.com.

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• First Look - Oracle Data Mining

  - by kimberly.billings

  In his blog, JT on EDM, James Taylor shares his analysis of Oracle Data Mining, including its new GUI and Exadata integration. While Oracle Data Mining has been available for a while, it is now easier to access and try via the Amazon Cloud. Using the Oracle 11gR2 Data Mining Amazon Machine Image (AMI), you can launch an Oracle Data Mining-enabled instance directly through Amazon Web Services (AWS) and connect to it using the Oracle Data Miner graphical user interface. The new Oracle Data Mining GUI, which will be available to beta customers soon, provides more graphics, the ability to define, save and share analytical "work flows" to solve business problems, and provides more automation and simplicity. Taylor comments that, "the UI looks to have a nice look and feel including graphical model development flows, easy access to the data, nice little micro graphs when browsing data records and more." On using Oracle Data Mining with Exadata, Taylor writes, "Oracle says that the use of the ODM routines in the Exadata kernel is faster than running a native ODM model in the database by a factor of 2 and that this increases as more joins are used. This could mean that ODM outperforms even third party in-database analytics." Taylor concludes his blog with a positive overall review, stating that "ODM is a nice product for Oracle database customers and well worth looking into. The new UI will only make it more so." Read the blog. var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-13185312-1"); pageTracker._trackPageview(); } catch(err) {}

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• Oracle ADF Framework for 4GL Developers Workshop (15-17/Jun/10)

  - by Claudia Costa

  This 3 day workshop is targeted at Oracle Forms professionals interested in developing JEE applications based on Oracle ADF (Application Development Framework). The workshop highlights the similarities between the 2 development paradigms, while also discussing the crucial differences and components such as the ADF BC and ADF Faces. The goal is to lower the learning curve and enable the attendees to leverage ADF technology immediately, either in developing new applications or re-writing existing Forms applications.   During the event the attendees will rewrite a sample Oracle Forms application using the above technology.   Prerequisites ·         Basic knowledge Oracle database ·         Basic knowledge of the Java Programming Language ·         Basic knowledge of Oracle Jdeveloper or another Java IDE   Hardware/Software Requirements This workshop requires attendees to provide their own laptops for this class. Attendee laptops must meet the following minimum hardware/software requirements: ·         Laptop/PC (3 GB RAM recommended) ·         Oracle Database 10g ·         Internet Explorer 7 ·         The version of Oracle JDeveloper 11g will be provided   To view the full agenda and register please click here   ------------------------------------------------------------------------ Clique aqui e registe-se.   Horário e Local: 9h30 - 18h00 Oracle Lagoas Park - Edf. 8, Porto Salvo   Para mais informações, por favor contacte: [email protected] ------------------------------------------------------------------------

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• Cardinality Estimation Bug with Lookups in SQL Server 2008 onward

  - by Paul White

  Cost-based optimization stands or falls on the quality of cardinality estimates (expected row counts).  If the optimizer has incorrect information to start with, it is quite unlikely to produce good quality execution plans except by chance.  There are many ways we can provide good starting information to the optimizer, and even more ways for cardinality estimation to go wrong.  Good database people know this, and work hard to write optimizer-friendly queries with a schema and metadata (e.g. statistics) that reduce the chances of poor cardinality estimation producing a sub-optimal plan.  Today, I am going to look at a case where poor cardinality estimation is Microsoft’s fault, and not yours. SQL Server 2005 SELECT th.ProductID, th.TransactionID, th.TransactionDate FROM Production.TransactionHistory AS th WHERE th.ProductID = 1 AND th.TransactionDate BETWEEN '20030901' AND '20031231'; The query plan on SQL Server 2005 is as follows (if you are using a more recent version of AdventureWorks, you will need to change the year on the date range from 2003 to 2007): There is an Index Seek on ProductID = 1, followed by a Key Lookup to find the Transaction Date for each row, and finally a Filter to restrict the results to only those rows where Transaction Date falls in the range specified.  The cardinality estimate of 45 rows at the Index Seek is exactly correct.  The table is not very large, there are up-to-date statistics associated with the index, so this is as expected. The estimate for the Key Lookup is also exactly right.  Each lookup into the Clustered Index to find the Transaction Date is guaranteed to return exactly one row.  The plan shows that the Key Lookup is expected to be executed 45 times.  The estimate for the Inner Join output is also correct – 45 rows from the seek joining to one row each time, gives 45 rows as output. The Filter estimate is also very good: the optimizer estimates 16.9951 rows will match the specified range of transaction dates.  Eleven rows are produced by this query, but that small difference is quite normal and certainly nothing to worry about here.  All good so far. SQL Server 2008 onward The same query executed against an identical copy of AdventureWorks on SQL Server 2008 produces a different execution plan: The optimizer has pushed the Filter conditions seen in the 2005 plan down to the Key Lookup.  This is a good optimization – it makes sense to filter rows out as early as possible.  Unfortunately, it has made a bit of a mess of the cardinality estimates. The post-Filter estimate of 16.9951 rows seen in the 2005 plan has moved with the predicate on Transaction Date.  Instead of estimating one row, the plan now suggests that 16.9951 rows will be produced by each clustered index lookup – clearly not right!  This misinformation also confuses SQL Sentry Plan Explorer: Plan Explorer shows 765 rows expected from the Key Lookup (it multiplies a rounded estimate of 17 rows by 45 expected executions to give 765 rows total). Workarounds One workaround is to provide a covering non-clustered index (avoiding the lookup avoids the problem of course): CREATE INDEX nc1 ON Production.TransactionHistory (ProductID) INCLUDE (TransactionDate); With the Transaction Date filter applied as a residual predicate in the same operator as the seek, the estimate is again as expected: We could also force the use of the ultimate covering index (the clustered one): SELECT th.ProductID, th.TransactionID, th.TransactionDate FROM Production.TransactionHistory AS th WITH (INDEX(1)) WHERE th.ProductID = 1 AND th.TransactionDate BETWEEN '20030901' AND '20031231'; Summary Providing a covering non-clustered index for all possible queries is not always practical, and scanning the clustered index will rarely be optimal.  Nevertheless, these are the best workarounds we have today. In the meantime, watch out for poor cardinality estimates when a predicate is applied as part of a lookup. The worst thing is that the estimate after the lookup join in the 2008+ plans is wrong.  It’s not hopelessly wrong in this particular case (45 versus 16.9951 is not the end of the world) but it easily can be much worse, and there’s not much you can do about it.  Any decisions made by the optimizer after such a lookup could be based on very wrong information – which can only be bad news. If you think this situation should be improved, please vote for this Connect item. © 2012 Paul White – All Rights Reserved twitter: @SQL_Kiwi email: [email protected]

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• Grow Your Oracle Exadata and Manageability Business: Engage With Us to Find Out How

  - by swalker

  Don't miss out on the first EMEA Partner Community Cast! If you are a business decision maker, project leader, technical leader or business development manager you will gain incredible value from these events, and we believe that this introduction to Oracle Partner Communities will bring you a wealth of new opportunities. Join Us on December 7th, 10:00 GMT (11:00 CET) for the first broadcast the Exadata and Manageability solution areas. In just 30 minutes, you will find out more about Oracle's Exadata, Manageability and Oracle Enterprise Manager 12c solutions, and the value they can generate for you and your customers. See the full agenda here. Hosted by Paul Thompson, Senior Director, Alliances and Solutions Partner Programs, Oracle EMEA and Javier Puerta, Director, Core Technology Partner Programs, Oracle EMEA, our special guests include: Steve McNickle, Vice President Europe, cVidya Dave Sanderson, Associate Partner, Technology Reply Patrick Rood, Lead for Indirect Manageability Business, Oracle EMEA Register Now Partner Community Casts are a new series of interactive broadcasts designed to help you truly engage with Oracle on an individual level, build expertise around your specialist solution area and make valuable new contacts in Oracle and other Oracle partners. Community Casts can be viewed live from our online platform. Audience members have the opportunity to submit questions during the show via chat or social media outlets, many of which are answered on-air. Learn more about EMEA Partner Community Casts Register Now to learn how participation in the Exadata and Manageability Partner Communities will help your business flourish!

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• Java Management Extensions with Oracle WebLogic Server 12c–Webcast Nocember 13th 2012

  - by JuergenKress

  Date: Tuesday, November 13, 2012 Time: 10:00 AM PST You’re responsible for evaluating technologies to monitor and configure Oracle WebLogic Server. This Webcast will help you get a complete picture of what Oracle WebLogic Server 12c with Java Management Extensions (JMX) can do for you. Dr. Frank Munz will explain the development of JMX with Spring and compare it to Java EE. A new feature of Oracle WebLogic Server 12c, the RESTful Management API, will also be examined. Learn how JMX in Oracle WebLogic Server 12c is: Highly efficient. It uses WebLogic Scripting Tool (WLST) instead of a client JMX program written in Java, resulting in little overhead. Effective. It bundles optimized tools such as WLST and WebLogic Diagnostic Framework to eliminate the requirement for Java programming on the client side. Compliant. It is fully standard-compliant but also works with open source clients and frameworks. Register for the Webcast today. Speakers: Dr. Frank Munz, Oracle Technologist of the Year Dave Cabelus, Senior Principal Product Manager, Oracle WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. BlogTwitterLinkedInMixForumWiki Technorati Tags: Java,Frank Munz,WebLogic Community,Oracle,OPN,Jürgen Kress

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• Oracle 'In Touch' PartnerCast (July 1, 2014) - Be prepared for a year of growth

  - by Hartmut Wiese

  Dear Partner, We would like to invite you to join David Callaghan, Senior Vice President Oracle EMEA Alliances and Channels, and his studio guests for the next broadcast of the Oracle ‘In Touch’ PartnerCast on Tuesday 1st July 2014 from 10:30am UK / 11:30am CET. In this cast, David’s studio guests and his regional reporters will be looking at your priorities as EMEA partners and how best to grow with Oracle. We also look forward to the broadcast covering topics on the following: Highlights of FY14 Strategic themes for FY15 HCM, CRM and ERP Oracle on Oracle Exclusive for ‘In Touch’ David Callaghan questions Rich Geraffo, Senior Vice President, Global Alliances & Channels, on how the FY15 partner Global kick off relates to EMEA. Plus David provides your chance to hear from some of the newly appointed Worldwide A&C Leadership team as he discusses with Bruce Chumley VP Oracle Channel Distribution Sales & Troy Richardson VP Oracle Strategic Alliances; their core focus and strategy of growth and what they intend on bringing to the table in their new role. With lots of studio guests joining David, why not get in touch on Twitter using the hashtag #OracleInTouch or by emailing [email protected] to get your questions featured in the cast!   To find out more information and to watch previous episodes on-demand, please visit our webpage here. Best regards, Oracle EMEA Alliances & Channels

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• Oracle Fusion Middleware 11gR1 ?FAQ??

  - by Hiroyuki Yoshino

  ??????FAQ????????????????? Oracle Technology Network (OTN)???????·??????·???????? Q. "Generic", "x86", "x86-64", ????????????????????????????????? A. ?????????????? Generic ????????·???????????????? 32????64???·??????????JDK/JVM????????? JDK/JVM???????????????????? x86 Supported System Configurations??????????????????????????????32???·???????????? x86-64 Supported System Configurations??????????????????????????????64???·???????????? ?????????? ("SPARC"??) Supported System Configurations????????????????????????????????????WebCenter for AIX?Portal, Forms, Reports and Discoverer for HP-UX PA-RISC???????? Q. SOA 11gR1 (11.1.1.1.0)??????????? 11gR1 (11.1.1.1.0)????????????????? A. ??????·????11gR1???????????????????????????????Oracle Support???????????????? Q. Oracle Fusion Middleware 11gR1???????????????????? A. Oracle Fusion Middleware 11gR1 ????????????????? Supported System Configurations?????????????? Q. Oracle Fusion Middleware 11gR1?????????????????????????????? A. Oracle Fusion Middleware?Oracle?????? Oracle Virtual Machine ????????????Oracle??????????????????????????????????????????????????? ???????? 

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• Oracle Enterprise Manager 12c(EM12c):????????? ~????????~

  - by Kumiko Fujita

  ?Oracle Enterprise Manager???? ??????????????????????????????????????????????????????????????????Oracle Enterprise Manager???2004????????????????????????Oracle Enterprise Manager 10g??????????2010????11g??????????????12c??????????????????????????????????????? ?????????????????????????????????????????????????????????????????????????????????? ???????? ??????? 1. ????????? -Active Session History???????????????????????!- Oracle Enterprise Manager????????????????????????????????????????????12c????????????????????????????????????????????????1???Active Session History(ASH)?????? ASH??????????????????????1??????????????????????????????????????????????????????????????SQL??????????????????????????????????SQL??????????????????????????????????????????????????????5????????????????????????????????????????????Oracle Enterprise Manager 12c?????????????????????????????????????????????????? 2. ????????? -??????ADDM?DB?????????????!- ?Automatic Database Diagnostic Monitor(ADDM)????????12c?????????????ADDM?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????Oracle Enterprise Manager 12c????????????????ADDM????????????????????????????????????????????????????????????????????????????????????????????????????????????????? 3. ?????????·???? -??????????????????!- Oracle Enterprise Manager 12c??????????????????????????????????????????????????12c??????????????????????????????????????????????????????????????????????????????????????? 4. ???????? -???·????????????????????????????????????????????????!- ?????????????????????????????????????Oracle Enterprise Manager??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????Oracle Enterprise Manager 12c????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ??????! ?????Database Management?(PDF) ?????????(????????????????) WMV(??) WMV(??) MP4(??) MP4(??)

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• ?Oracle Solaris 11 ?????·????·???????????

  - by kazun

  2011?12?12???????????? ??13F????????????Oracle Solaris 11???????????Oracle Solaris 11 ?????·????·?????????????????Oracle Solaris 11??????????????????????????????????5????????????????????????? ?Solaris ?????????????(???????? ??????????? ????????????? ??? ??? ??)???Oracle Solaris 11????????????Oracle Solaris ????????????????????????????????????? Oracle Solaris 11 ???????????????? ?ZFS ????????????????:Solaris 11 ??????????????? - ZFS - ?(?? ???????????? ??????????? ?????????????????? ??????????????)????????????????????? ZFS ???????????????????Solaris 11 ??????????????????????? ????????????????????????????????? - Image Packaging System (IPS) -?(?? ???????????? ??????????? ?????????????? ??????????????)???Oracle Solaris 11 ?????????????????? IPS ????????????????????????????????????????????????????????IPS?????????????????????????????? ?Oracle Solaris 11 ?????????????????????????????(?? ???????????? ??????????? ????????????? ??????????????)??????????????????????????????Oracle Solaris 11 ???????????????????????? ????????????????????????? ????????Solaris 11?????????-????????????????????(????)????????? Solaris 11 ??????????????????????????WIKIPLUS 2?????????????·?????????????????????????????????Solaris 11 ???????????????????????????????????????????????????·?????????????????? ??????????

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• SSIS - Connect to Oracle on a 64-bit machine (Updated for SSIS 2008 R2)

  - by jorg

  We recently had a few customers where a connection to Oracle on a 64 bit machine was necessary. A quick search on the internet showed that this could be a big problem. I found all kind of blog and forum posts of developers complaining about this. A lot of developers will recognize the following error message: Test connection failed because of an error in initializing provider. Oracle client and networking components were not found. These components are supplied by Oracle Corporation and are part of the Oracle Version 7.3.3 or later client software installation. Provider is unable to function until these components are installed. After a lot of searching, trying and debugging I think I found the right way to do it! Problems Because BIDS is a 32 bit application, as well on 32 as on 64 bit machines, it cannot see the 64 bit driver for Oracle. Because of this, connecting to Oracle from BIDS on a 64 bit machine will never work when you install the 64 bit Oracle client. Another problem is the "Microsoft Provider for Oracle", this driver only exists in a 32 bit version and Microsoft has no plans to create a 64 bit one in the near future. The last problem I know of is in the Oracle client itself, it seems that a connection will never work with the instant client, so always use the full client. There are also a lot of problems with the 10G client, one of it is the fact that this driver can't handle the "(x86)" in the path of SQL Server. So using the 10G client is no option! Solution Download the Oracle 11G full client. Install the 32 AND the 64 bit version of the 11G full client (Installation Type: Administrator) and reboot the server afterwards. The 32 bit version is needed for development from BIDS with is 32 bit, the 64 bit version is needed for production with the SQLAgent, which is 64 bit. Configure the Oracle clients (both 32 and 64 bits) by editing  the files tnsnames.ora and sqlnet.ora. Try to do this with an Oracle DBA or, even better, let him/her do this. Use the "Oracle provider for OLE DB" from SSIS, don't use the "Microsoft Provider for Oracle" because a 64 bit version of it does not exist. Schedule your packages with the SQLAgent. Background information Visual Studio (BI Dev Studio)is a 32bit application. SQL Server Management Studio is a 32bit application. dtexecui.exe is a 32bit application. dtexec.exe has both 32bit and 64bit versions. There are x64 and x86 versions of the Oracle provider available. SQLAgent is a 64bit process. My advice to BI consultants is to get an Oracle DBA or professional for the installation and configuration of the 2 full clients (32 and 64 bit). Tell the DBA to download the biggest client available, this way you are sure that they pick the right one ;-) Testing if the clients have been installed and configured in the right way can be done with Windows ODBC Data Source Administrator: Start... Programs... Administrative tools... Data Sources (ODBC) ADITIONAL STEPS FOR SSIS 2008 R2 It seems that, unfortunately, some additional steps are necessary for SQL Server 2008 R2 installations: 1. Open REGEDIT (Start… Run… REGEDIT) on the server and search for the following entry (for the 32 bits driver): HKEY_LOCAL_MACHINE\Software\Microsoft\MSDTC\MTxOCI Make sure the following values are entered: 2. Next, search for (for the 64 bits driver): HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\MSDTC\MTxOCI Make sure the same values as above are entered. 3. Reboot your server.

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• Free and Open Source Software in Oracle Solaris 11.1

  - by user13277799

  Oracle Solaris 11.1 contains number of Free and Open Source packages. The following table contains important FOSS packages with their versions available in this latest Oracle Solaris release. a2ps 4.14 aalib 1.4.0 pmtools 20071116 apache-ant 1.7.1 httpd 2.2.22 mod_dtrace 0.3.1 mod_fcgid 2.3.6 tomcat-connectors 1.2.28 mod_perl 2.0.4 mod_proxy_html 3.1.1 modsecurity-apache 2.5.9 mod_wsgi 3.3 apr 1.3.9 apr-util 1.3.9 areca 7.1 autoconf 2.68 autogen 5.9 automake 1.10 automake 1.11.2 automake 1.9.6 bash 4.1 bcc 0.16.17 beanshell 2.0b4 db 5.1.25 bind 9.6-ESV-R7-P2 binutils 2.21.1 bison 2.3 bzip2 1.0.6 cdrtools 3.00 clisp 2.47 cmake 2.8.6 gnu 0.5.11 conflict 20100627 convmv 1.15 coreutils 8.5 cups 1.4.5 curl 7.21.2 cvs 1.12.13 diffutils 2.8.7 doxygen 1.7.6.1 ejabberd 2.1.8 elinks 0.11.7 emacs 23.4 otp_src R12B-5 fcgi 2.4.0 fetchmail 6.3.22 flex 2.5.35 foomatic-db 20080903 foomatic-db-engine 3.0-20080903 foomatic-filters 4.0.15 foomatic-filters-ppds 20080818 fping 2.4b2_to gawk 3.1.8 gcc 3.4.3 gcc 4.5.2 gd 2.0.35 gdb 6.8 gdbm 1.8.3 gettext 0.16.1 grep 2.10 ghostscript 9.00 git 1.7.9.2 gnu-gs-fonts-other 6.0 gnu-gs-fonts-std 6.0 gmp 4.3.2 gnupg 2.0.17 gnuplot 4.6.0 pth 2.0.7 gocr 0.48 gperf 3.0.3 gpgme 1.1.8 grails 1.0.3 graphviz 2.28.0 tar 1.26 guile 1.8.6 gutenprint 5.2.7 gzip 1.4 hal-cups-utils 0.6.19 hexedit 1.2.12 hplip 3.10.9 httping 1.4.4 hwdata 0.5.11 iftop 0.17 ilmbase 1.0.1 ImageMagick 6.3.4 iperf 2.0.4 ipmitool 1.8.11 ircii 20060725 dhcp 4.1-ESV-R7 junit 4.10 INIT 2011-02-08 lcms 1.19 less 436 lftp 4.3.1 libassuan 2.0.1 confuse 2.6 libedit 20110802-3.0 libee 0.3.2 libestr 0.1.2 libevent 1.4.14b expat 2.1.0 libidn 1.19 libksba 1.1.0 libmcrypt 2.5.8 libmemcached 0.16 libmng 1.0.10 neon 0.29.5 libnet 1.1.5 libpcap 1.1.1 librsync 0.9.7 libsigsegv 2.6 libsndfile 1.0.23 libtecla 1.6.1 libtool 2.4.2 libtorrent 0.12.2 libusbugen 0.1.8 libusb 0.1.8 libxml2 2.7.6 libxslt 1.1.26 lighttpd 1.4.23 links 1.03 logilab-astng 0.19.0 logilab-common 0.40.0 lua 5.1.4 m4 1.4.12 make 3.82 mc 4.7.5.2 meld 1.4.0 memcached 1.4.5 memcached-java 2.0.1 mercurial 2.2.1 mpc 0.9 mpfr 2.4.2 mutt 1.5.21 mysql 5.1.37 ncftp 3.2.3 net-snmp 5.4.1 nethack 3.4.3 nmap 5.51 ntp-dev 4.2.5 open-fabrics 1.5.3 openexr 1.6.1 openldap 2.4.30 openscap 0.8.1 openssl 0.9.8q openssl 1.0.0j libopenusb 1.0.1 p7zip 9.20.1 pam_pkcs11 0.6.0 patch 2.5.9 pconsole 1.0 pcre 8.21 perl 5.12.4 DBI 1.58 Net-SSLeay 1.36 pmtools 1.10 XML-Parser 2.36 XML-Simple 2.18 PHP 5.2.17 PHP 5.3.14 pinentry 0.7.6 privoxy 3.0.17 proftpd 1.3.3 psutils p17 pv 1.2.0 pwgen 2.06 pylint 0.18.0 CherryPy 3.1.2 coverage 3.5 jsonrpclib 0.1.3 ldtp 2.1.1 M2Crypto 0.21.1 Mako 0.4.1 nose 1.1.2 ply 3.1 pybonjour 1.1.1 pycups 1.9.46 pycurl 7.19.0 lxml 2.3.3 pyOpenSSL 0.11 Python 2.6.8 Python 2.7.3 setuptools 0.6 quagga 0.99.19 quilt 0.60 rdiff-backup 1.3.3 readline 5.2 rpm2cpio 0.5.11 rsync 3.0.8 rsyslog 6.2.0 rtorrent 0.8.2 ruby 1.8.7 samba 3.6.6 sane-backends 1.0.19 sane-frontends 1.0.14 screen 4.0.3 sed 4.2.1 sendmail 8.14.5 slang 2.2.4 slib 3b1 slrn 0.9.9 snort 2.8.4.1 sox 14.3.2 spawn-fcgi 1.6.3 squid 3.1.18 stdcxx 4.2.1 subversion 1.7.5 sudo 1.8.4.5 swig 1.3.35 expect 5.45 tcl 8.5.9 tk 8.5.9 tls 1.6 tcpdump 4.1.1 tcsh 6.17.00 texinfo 4.7 tidy 1.0.0 timezone apache-tomcat 6.0.35 top 3.8beta1 trousers 0.3.6 unixODBC 2.3.0 unrar 4.1.4 unzip 6.0 vim 7.3 visual-panels wget 1.12 which 2.16 wireshark 1.8.2 wxGTK 2.8.12 xorriso 0.6.0 xz 5.0.1 zip 3.0 zlib 1.2.3 zsh 4.3.17

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• Indexing data from multiple tables with Oracle Text

  - by Roger Ford

  It's well known that Oracle Text indexes perform best when all the data to be indexed is combined into a single index. The query select * from mytable where contains (title, 'dog') 0 or contains (body, 'cat') 0 will tend to perform much worse than select * from mytable where contains (text, 'dog WITHIN title OR cat WITHIN body') 0 For this reason, Oracle Text provides the MULTI_COLUMN_DATASTORE which will combine data from multiple columns into a single index. Effectively, it constructs a "virtual document" at indexing time, which might look something like: <title>the big dog</title> <body>the ginger cat smiles</body> This virtual document can be indexed using either AUTO_SECTION_GROUP, or by explicitly defining sections for title and body, allowing the query as expressed above. Note that we've used a column called "text" - this might have been a dummy column added to the table simply to allow us to create an index on it - or we could created the index on either of the "real" columns - title or body. It should be noted that MULTI_COLUMN_DATASTORE doesn't automatically handle updates to columns used by it - if you create the index on the column text, but specify that columns title and body are to be indexed, you will need to arrange triggers such that the text column is updated whenever title or body are altered. That works fine for single tables. But what if we actually want to combine data from multiple tables? In that case there are two approaches which work well: Create a real table which contains a summary of the information, and create the index on that using the MULTI_COLUMN_DATASTORE. This is simple, and effective, but it does use a lot of disk space as the information to be indexed has to be duplicated. Create our own "virtual" documents using the USER_DATASTORE. The user datastore allows us to specify a PL/SQL procedure which will be used to fetch the data to be indexed, returned in a CLOB, or occasionally in a BLOB or VARCHAR2. This PL/SQL procedure is called once for each row in the table to be indexed, and is passed the ROWID value of the current row being indexed. The actual contents of the procedure is entirely up to the owner, but it is normal to fetch data from one or more columns from database tables. In both cases, we still need to take care of updates - making sure that we have all the triggers necessary to update the indexed column (and, in case 1, the summary table) whenever any of the data to be indexed gets changed. I've written full examples of both these techniques, as SQL scripts to be run in the SQL*Plus tool. You will need to run them as a user who has CTXAPP role and CREATE DIRECTORY privilege. Part of the data to be indexed is a Microsoft Word file called "1.doc". You should create this file in Word, preferably containing the single line of text: "test document". This file can be saved anywhere, but the SQL scripts need to be changed so that the "create or replace directory" command refers to the right location. In the example, I've used C:\doc. multi_table_indexing_1.sql : creates a summary table containing all the data, and uses multi_column_datastore Download link / View in browser multi_table_indexing_2.sql : creates "virtual" documents using a procedure as a user_datastore Download link / View in browser

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• Guest blog: A Closer Look at Oracle Price Analytics by Will Hutchinson

  - by Takin Babaei

  Overview:  Price Analytics helps companies understand how much of each sale goes into discounts, special terms, and allowances. This visibility lets sales management see the panoply of discounts and start seeing whether each discount drives desired behavior. In Price Analytics monitors parts of the quote-to-order process, tracking quotes, including the whole price waterfall and seeing which result in orders. The “price waterfall” shows all discounts between list price and “pocket price”. Pocket price is the final price the vendor puts in its pocket after all discounts are taken. The value proposition: Based on benchmarks from leading consultancies and companies I have talked to, where they have studied the effects of discounting and started enforcing what many of them call “discount discipline”, they find they can increase the pocket price by 0.8-3%. Yes, in today’s zero or negative inflation environment, one can, through better monitoring of discounts, collect what amounts to a price rise of a few percent. We are not talking about selling more product, merely about collecting a higher pocket price without decreasing quantities sold. Higher prices fall straight to the bottom line. The best reference I have ever found for understanding this phenomenon comes from an article from the September-October 1992 issue of Harvard Business Review called “Managing Price, Gaining Profit” by Michael Marn and Robert Rosiello of McKinsey & Co. They describe the outsized impact price management has on bottom line performance compared to selling more product or cutting variable or fixed costs. Price Analytics manages what Marn and Rosiello call “transaction pricing”, namely the prices of a given transaction, as opposed to what is on the price list or pricing according to the value received. They make the point that if the vendor does not manage the price waterfall, customers will, to the vendor’s detriment. It also discusses its findings that in companies it studied, there was no correlation between discount levels and any indication of customer value. I urge you to read this article. What Price Analytics does: Price analytics looks at quotes the company issues and tracks them until either the quote is accepted or rejected or it expires. There are prebuilt adapters for EBS and Siebel as well as a universal adapter. The target audience includes pricing analysts, product managers, sales managers, and VP’s of sales, marketing, finance, and sales operations. It tracks how effective discounts have been, the win rate on quotes, how well pricing policies have been followed, customer and product profitability, and customer performance against commitments. It has the concept of price waterfall, the deal lifecycle, and price segmentation built into the product. These help product and sales managers understand their pricing and its effectiveness on driving revenue and profit. They also help understand how terms are adhered to during negotiations. They also help people understand what segments exist and how well they are adhered to. To help your company increase its profits and revenues, I urge you to look at this product. If you have questions, please contact me. Will HutchinsonMaster Principal Sales Consultant – Analytics, Oracle Corp. Will Hutchinson has worked in the business intelligence and data warehousing for over 25 years. He started building data warehouses in 1986 at Metaphor, advancing to running Metaphor UK’s sales consulting area. He also worked in A.T. Kearney’s business intelligence practice for over four years, running projects and providing training to new consultants in the IT practice. He also worked at Informatica and then Siebel, before coming to Oracle with the Siebel acquisition. He became Master Principal Sales Consultant in 2009. He has worked on developing ROI and TCO models for business intelligence for over ten years. Mr. Hutchinson has a BS degree in Chemical Engineering from Princeton University and an MBA in Finance from the University of Chicago.

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• Book Review: Oracle ADF 11gR2 Development Beginner's Guide

  - by Grant Ronald

  Packt Publishing asked me to review Oracle ADF 11gR2 Development Beginner's Guide by Vinod Krishnan, so on a couple of long flights I managed to get through the book in a couple of sittings. One point to make clear before I go into the review.  Having authored "The Quick Start Guide to Fusion Development: JDeveloper and Oracle ADF", I've written a book which covers the same topic/beginner level.  I also think that its worth stating up front that I applaud anyone who has gone  through the effort of writing a technical book. So well done Vinod.  But on to the review: The book itself is a good break down of topic areas.  Vinod starts with a quick tour around the IDE, which is an important step given all the work you do will be through the IDE.  The book then goes through the general path that I tend to always teach: a quick overview demo, ADF BC, validation, binding, UI, task flows and then the various "add on" topics like security, MDS and advanced topics.  So it covers the right topics in, IMO, the right order.  I also think the writing style flows nicely as well - Its a relatively easy book to read, it doesn't get too formal and the "Have a go hero" hands on sections will be useful for many. That said, I did pick out a number of styles/themes to the writing that I found went against the idea of a beginners guide.  For example, in writing my book, I tried to carefully avoid talking about topics not yet covered or not yet relevant at that point in someone's learning.  So, if I was a new ADF developer reading this book, did I really need to know about ADFBindingFilter and DataBindings.cpx file on page 58 - I've only just learned how to do a drag and drop simple application so showing me XML configuration files relevant to JSF/ADF lifecycle is probably going to scare me off! I found this in a couple of places, for example, the security chapter starts on page 219 but by page 222 (and most of the preceding pages are hands-on steps) we're diving into the web.xml, weblogic.xml, adf-config.xml, jsp-config.xml and jazn-data.xml.  Don't get me wrong, I'm not saying you shouldn't know this, but I feel you have to get people on a strong grounding of the concepts before showing them implementation files.  If having just learned what ADF Security is will "The initialization parameter remove.anonymous.role is set to false for the JpsFilter filter as this filter is the first filter defined in the file" really going to help me? The other theme I found which I felt didn't work was that a couple of the chapters descended into a reference guide.  For example page 159 onwards basically lists UI components and their properties.  And page 87 onwards list the attributes of ADF BC in pretty much the same way as the on line help or developer guide, and I've a personal aversion to any sort of help that says pretty much what the attribute name is e.g. "Precision Rule: this option is used to set a strict precision rule", or "Property Set: this is the property set that has to be applied to the attribute". Hmmm, I think I could have worked that out myself, what I would want to know in a beginners guide are what are these for, what might I use them for...and if I don't need to use them to create an emp/dept example them maybe it’s better to leave them out. All that said, would the book help me - yes it would.  It’s obvious that Vinod knows ADF and his style is relatively easy going and the book covers all that it has to, but I think the book could have done a better job in the educational side of guiding beginners.

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• Personalize your Experience with the Oracle Partner Store

  - by Kristin Rose

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} "Any sufficiently advanced technology is indistinguishable from magic." - Arthur C. Clarke So it may not be magic, but it’s definitely close!  Partners can now personalize their experience with the Oracle Partner Store and control what and who receives notifications. Let’s take a look at the MyOPS tab in Partner Store and explore more: Under “My Account” select Personal Information.  In the additional Email Addresses box, you can add in email addresses, including distribution lists that you want to be copied for every OPS notification that you receive. If you select Preferences in the drop-down you set the following options: What language you want to receive alerts in Whether or not you want to receive order confirmation and order booked alerts Your default installation country and currency Your default support offering and duration when you add items to the cart Other preferences you can select from the drop down include: Bill to Addresses Ship to Addresses Preferred Bill to/ Ship to Company information Credit Cards Please note that these settings will only affect your account in the Oracle Partner Store – they will not affect other users from your company.  For more information please refer to our training page. So take a moment to set up the Partner Store to meet your needs and save you some time. Abracadabra, Simon Davis Senior Director WW A&C Quote To Order Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Oracle participó en el Expocontact14

  - by Noelia Gomez

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Los pasados 27 y 28 de Mayo tuvo lugar el congreso Expocontact en el Museo del Traje. El congreso volvió a ser punto de encuentro de los mejores expertos y empresas líderes del sector Contact Center con una convocatoria de 700 asistentes. Oracle, además de patrocinador del evento, formó parte de la agenda con la ponencia de Victor López, Sales Consulting Director, CRM Orale Ibérica en la que explicó “Cómo pasar de atender a “gestionar experiencias” ”. En esta ponencia trasladó la importancia de la innovación tecnológica en el servicio al cliente ya que a través de este “puedes disponer del perfil completo de tu cliente” y hacer tu trabajo más ágil y funcional, comentaba Victor. Además, aprovechó para resaltar las mayores funcionalidades de las soluciones de CX (Customer Experience) de Oracle en la nube: “multicanal, móviles, integradas y flexibles”. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Además de las ponencias, la agenda contaba con una mesa redonda donde se debatió sobre la gestión integral del cliente desde una perspectiva global. La interacción de la audiencia fue clave durante las dos jornadas, pudiendo votar a las preguntas propuestas sobre las ponencias en directo y conociendo al momento los resultados, a través de una aplicación móvil. Algo que hizo constatar un mensaje clave para este sector: “saber escuchar al cliente” Conoce ya nuestras soluciones de CX aquí. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Implementing Service Level Agreements in Enterprise Manager 12c for Oracle Packaged Applications

  - by Anand Akela

  Contributed by Eunjoo Lee, Product Manager, Oracle Enterprise Manager. Service Level Management, or SLM, is a key tool in the proactive management of any Oracle Packaged Application (e.g., E-Business Suite, Siebel, PeopleSoft, JD Edwards E1, Fusion Apps, etc.). The benefits of SLM are that administrators can utilize representative Application transactions, which are constantly and automatically running behind the scenes, to verify that all of the key application and technology components of an Application are available and performing to expectations. A single transaction can verify the availability and performance of the underlying Application Tech Stack in a much more efficient manner than by monitoring the same underlying targets individually. In this article, we’ll be demonstrating SLM using Siebel Applications, but the same tools and processes apply to any of the Package Applications mentioned above. In this demonstration, we will log into the Siebel Application, navigate to the Contacts View, update a contact phone record, and then log-out. This transaction exposes availability and performance metrics of multiple Siebel Servers, multiple Components and Component Groups, and the Siebel Database - in a single unified manner. We can then monitor and manage these transactions like any other target in EM 12c, including placing pro-active alerts on them if the transaction is either unavailable or is not performing to required levels. The first step in the SLM process is recording the Siebel transaction. The following screenwatch demonstrates how to record Siebel transaction using an EM tool called “OpenScript”. A completed recording is called a “Synthetic Transaction”. The second step in the SLM process is uploading the Synthetic Transaction into EM 12c, and creating Generic Service Tests. We can create a Generic Service Test to execute our synthetic transactions at regular intervals to evaluate the performance of various business flows. As these transactions are running periodically, it is possible to monitor the performance of the Siebel Application by evaluating the performance of the synthetic transactions. The process of creating a Generic Service Test is detailed in the next screenwatch. EM 12c provides a guided workflow for all of the key creation steps, including configuring the Service Test, uploading of the Synthetic Test, determining the frequency of the Service Test, establishing beacons, and selecting performance and usage metrics, just to name a few. The third and final step in the SLM process is the creation of Service Level Agreements (SLA). Service Level Agreements allow Administrators to utilize the previously created Service Tests to specify expected service levels for Application availability, performance, and usage. SLAs can be created for different time periods and for different Service Tests. This last screenwatch demonstrates the process of creating an SLA, as well as highlights the Dashboards and Reports that Administrators can use to monitor Service Test results. Hopefully, this article provides you with a good start point for creating Service Level Agreements for your E-Business Suite, Siebel, PeopleSoft, JD Edwards E1, or Fusion Applications. Enterprise Manager Cloud Control 12c, with the Application Management Suites, represents a quick and easy way to implement Service Level Management capabilities at customer sites. Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Google+ |  Newsletter

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• Best of Breed vs. Suite – Oracle’s SaaS Delivers Both

  - by yaldahhakim

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} The debate of which is better: “best of breed” business applications vs. an integrated suite is certainly not a new conversation. This has been argued between IT vendors and CIOs for years. It’s also important to clarify that “best of breed” does not necessarily translate into being the richest functionality; rather it’s often about just having the best fit solution to solve a specific business problem or need. So what does cloud have to do with the niche vs. suite debate? Consuming business applications in a cloud or SaaS deployment model can change the best of breed vs. suite discussion - if the cloud is done right. It’s having your cake and eating it too only better: you don’t have to gather all the ingredients or wait to bake your cake, and you can adjust how big of slice you take. Before you eat, it’s worth pausing to recall much of what we learned about IT over the last decade. These basic IT principles still hold true even though the financial model has changed from buying to renting. In other words, what’s under the technology hood still matters. Architecture and development methodologies like building an application based on open standards so it works with other systems - is still important. Data and information silos, complex integrations, and proprietary technologies that lock you in, are still bad. While some may argue that IT no longer matters with cloud, the opposite is actually true. If anything cloud can help return IT back to its rightful place as key strategic asset vs. a liability on the balance sheet. The “I” in CIO was never meant to stand for “integration” yet it’s amazing how much time and money is poured into these types of initiatives for most organizations each year. Rather the “I” needs to stand for “innovation”. This is where Oracle SaaS can uniquely help. Oracle’s application strategy has not really changed over the years. It’s always been about bringing the best and richest functionality across the enterprise to our customers while leveraging a common, standards-based, and enterprise-grade platform. So not jut best fit, but the best capabilities based on the input of thousands of enterprise customers across the globe. Oracle invests billions in R&D every year to add new capabilities to the broadest cloud portfolio in the industry, spanning across functional pillars like CRM, HCM, ERP, etc. And where it makes sense, Oracle combines key strategic acquisitions to complement organic functionality. The result is best of breed delivered in a suite. Again this is not something new. The game changer now with cloud is that it impacts HOW Oracle customers adopt the richest, most modern applications across the business – and continue on getting it. Consuming oracle applications in the cloud means you can adopt new capabilities and updates very quickly and easily. There’s no hardware to buy or software to manage. Oracle does it for you. Low upfront costs and an OpEx financial model is the easy part. Oracle Cloud Applications take it a big step further. For organizations that demand having the latest and richest functionality and accelerating the time to value from their IT investment, Oracle Cloud is the right path. It’s about holistically changing the “hows” and the “whys” of the organization by leveraging transformational innovations like social, mobile, and big data in a consistent and more powerful way. Not just about sales force automation or talent management. These technologies should impact all parts of the company and Oracle Cloud is the enterprise-grade delivery vehicle. Oracle SaaS helps break down barriers of adoption and is eases the headache of upgrades, investing in new supporting hardware, or adding internal expertise to manage it all. With Oracle Cloud, customers can get best of breed capabilities in either a full suite model or a la carte. And because it’s entirely built on open standards, it’s built to co-exist with existing IT investments. Updates can be automatic or delayed based on a customer’s requirements. And it’s complete – a full suite of cross pillar functionality. Even better, if you don’t like it, need more or less, just turn the dial up or down. Just like your utility bill, you pay for what you use, and can consume more or less power whenever you need it. Lower cost, lower investment risk, without compromising on functionality, security, or performance. Technology still matters in the cloud. So our cloud customers also like that when they adopt our cloud applications, they also get the best underlying technology, from the middleware and database platform down to infrastructure and Oracle’s engineered systems. Therefore it’s not just the greatest and latest in application functionality, but everything underneath that makes it work is also the latest and greatest. The best of breed technology stack powering best of breed business applications, and all delivered in a subscription based model. The best of both worlds. Yep, that’s the idea.

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• New Agile PLM Customer Testimonial Videos on YouTube

  - by Kerrie Foy

  Have you visited the Oracle Agile PLM channel on YouTube recently? There are many new video testimonials, and even an overview of how Oracle Agile PLM helps companies drive powerful corporate performance by maximizing product profitability. Here are a few highlights... Oracle Agile PLM: Proven Results Watch an overview of the transformative success our customers have realized using Oracle Agile PLM applications to take their company to the next level. Alcatel-Lucent Ups Competitive Edge with Oracle Agile PLM and Oracle EBS Brad Magnani of Alcatel-Lucent Enterprise describes how the Oracle Agile PLM and Oracle EBS solutions help speed time to market, eliminate wasted cash, secure data, and ensure product quality, enabling innovation and success. Herbalife: an Oracle Agile PLM Customer Video Filmed at OpenWorld 2010 Listen to Gary Swanson of Herbalife describe how his organization realizes powerful new insight into product information with Agile PLM Business Intelligence (BI). Tyson: an Oracle Agile PLM for Process Customer Video Filmed at OpenWorld 2010, featuring Kim Glenn Tyson: an Oracle Agile PLM for Process Customer Video Filmed at OpenWorld 2010, featuring Amber Woods We are so proud to have two testimonials from Tyson Foods! Tune in to each to see the unique perspectives on Agile PLM for Process at Tyson from different organizational views, demonstrating Oracle's ability to enable enterprise-wide PLM implementations delivering superior results. Take a moment to view these interesting customer testimonials to learn how Oracle Agile PLM applications are helping companies succeed. Subscribe to our YouTube channel today!

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