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• Silverlight Cream for February 10, 2011 -- #1045

  - by Dave Campbell

  In this Issue: Mark Monster, Jaime Rodriguez, Mark Hopkins, WindowsPhoneGeek, David Anson, Jesse Liberty, Jeremy Likness, Martin Krüger(-2-), Beth Massi, Joost van Schaik, Laurent Bugnion, and Arik Poznanski. Above the Fold: Silverlight: "Parsing the Visual Tree with LINQ" Jeremy Likness WP7: "Silverlight-ready PNG encoder implementation shows one way to use .NET IEnumerables effectively" David Anson Lightswitch: "How to Send Automated Appointments from a LightSwitch Application" Beth Massi Shoutouts: Be sure to visit SilverlightShow... check out their top hits last week: SilverlightShow for Jan 31- Feb 06, 2011 Jaime Rodriguez has a post up that all the WP7 folks will be interested in: FAQ about copy paste functionality in upcoming release From SilverlightCream.com: Make use of WCF FaultContracts in Silverlight clients Mark Monster takes a shot at answering “The remote server returned an error: NotFound” while connecting to a WCF Service problem we all see. Communication between HTML in WebBrowser and Silverlight app Jaime Rodriguez responds to questions he received about communication between HTML and SIlverlight with this post about the bi-directional communication between the control and HTML. WP7 - Real Apps, Real Code Mark Hopkins has a post up about some WP7 starter kits that you can get all the source for and actually download the app from the Marketplace first to see if it interests you! WP7 AboutPrompt in depth WindowsPhoneGeek has this cool post up about the AboutPrompt from the Coding4Fun toolkit in detail... great diagrams showing where all the elements are and code examples with images. Silverlight-ready PNG encoder implementation shows one way to use .NET IEnumerables effectively David Anson describes why he took it upon himself to write his own png encoder for Silverlight... and we all thank him for doing so and providing us with the code! Navigation 101–Cancelling Navigation Jesse Liberty's latest WP7 From Scratch episode is up (number 32), and he's talking about Navigation and how to cancel it if you need to. Parsing the Visual Tree with LINQ Jeremy Likness demonstrates using LINQ to rat out information in the visual tree of your XAML. To Quote Jeremy: "you can easily check for intersections between elements and find any type of element no matter how deep within the tree it is". SpriteAnimationBehavior Martin Krüger has a couple more fun things in the Expression Gallery that I haven't discussed. First up is a behavior that animates up to 999 images and lets you control the FramesPerSecond... great demo on the ExpressionGallery to play with. Second alternative: Storyboard should not start before the Silverlight application is loaded Martin Krüger's latest is a way to programmatically wait for the Loaded event so that you know you can let your animations fly. How to Send Automated Appointments from a LightSwitch Application Beth Massi's latest Lightswitch post follows up her Outlook automation one with sending appointments using the standard iCalendar format... all the code included of course. The case for the Bindable Application Bar for Windows Phone 7 Joost van Schaik posts about a bindable Application Bar for your WP7 apps... grab the code and don't leave home without it :) MVVM Light V4 preview (BL0014) release notes Laurent Bugnion posted an update to MVVMLight to Codeplex a couple days ago. This is an early preview of what he plans on having in version 4, so check out the post for what's new and fun. Search Digg on Windows Phone 7 Arik Poznanski followed up his RSS post from last week with this one on searching Digg on WP7... and he's discussing and providing a utility class for doing it. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• PARTNER WEBCAST- ORACLE COMPETENCE - PROGRAM (COMPETENCE VIRTUAL)

  - by mseika

  I am pleased to invite you to join the second (Competence Virtual). In Competence - program we will present Oracle Applications' Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire System Integrator's implementation personnel to conduct successful after sales in their Customer projects. Competencewill be presented on 1st Monday of each quarter after the billable day (4:00 to 5:00 PM CET). The webcast is intended for System Integrator's Implementation Certified Specialists but Competence is open for other interested Oracle Applications system Integrator's personnel as well. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A Document covering all questions and answers will be made available two weeks after the webcast. What are the Benefits for Partners? Find out how Competence helps you to improve your after sales Discover new functions and features so you can enrich your Customer’s solution Learn more about Oracle Applications products, especially sales positioning Hear crucial questions raised by colleagues alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle Applications portfolio – for your and your Customer’s benefit.   Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall Applications portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations. Product breakout sessions:- Fusion CRM: Effective, Efficient and Easy- Fusion HCM: Talent management overview performance, goals, talent review- Distributed Order Management - Fusion SCM Solution- Oracle Transportation Management- Oracle Value Chain Planning: Demantra Sales & Operation Planning and Demantra Demand Management- Oracle CX (Customer Experience) - formerly CEM: Powering Great Customer Experiences- EPM 11.1.2.2 Overview- Oracle Hyperion Profitability and Cost Management, 11.1.2.1 For more details please visit and other breakout sessions on OPN page. Delivery FormatCompetence- program (Competence Virtual) is a series of FREE prerecorded Applications product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the cast via chat and subject matter experts will provide verbal answers live. Competence consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle’s contribution to Partners. Then you’ll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available two weeks after the webcast. You can also see Competence afterwards as its content will be available online for the next 6-12 months.The next Competence web casts will be presented as follows: June the 4th  2012 September the 3rd  2012 December the 3rd  2012 March the 4th  2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. DurationMaximum 1 hour For further information please contact me at [email protected]. Best regards Markku RouhiainenDirector, Applications Partner EnablementWestern Europe

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• PARTNER WEBCAST- ORACLE COMPETENCE - PROGRAM (COMPETENCE VIRTUAL)

  - by mseika

  I am pleased to invite you to join the second (Competence Virtual). In Competence - program we will present Oracle Applications' Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire System Integrator's implementation personnel to conduct successful after sales in their Customer projects. Competencewill be presented on 1st Monday of each quarter after the billable day (4:00 to 5:00 PM CET). The webcast is intended for System Integrator's Implementation Certified Specialists but Competence is open for other interested Oracle Applications system Integrator's personnel as well. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A Document covering all questions and answers will be made available two weeks after the webcast. What are the Benefits for Partners? Find out how Competence helps you to improve your after sales Discover new functions and features so you can enrich your Customer’s solution Learn more about Oracle Applications products, especially sales positioning Hear crucial questions raised by colleagues alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle Applications portfolio – for your and your Customer’s benefit.   Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall Applications portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations.   Product breakout sessions:- Fusion CRM: Effective, Efficient and Easy- Fusion HCM: Talent management overview performance, goals, talent review- Distributed Order Management - Fusion SCM Solution- Oracle Transportation Management- Oracle Value Chain Planning: Demantra Sales & Operation Planning and Demantra Demand Management- Oracle CX (Customer Experience) - formerly CEM: Powering Great Customer Experiences- EPM 11.1.2.2 Overview- Oracle Hyperion Profitability and Cost Management, 11.1.2.1 For more details please visit and other breakout sessions on OPN page. Delivery FormatCompetence- program (Competence Virtual) is a series of FREE prerecorded Applications product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the cast via chat and subject matter experts will provide verbal answers live. Competence consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle’s contribution to Partners. Then you’ll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available two weeks after the webcast. You can also see Competence afterwards as its content will be available online for the next 6-12 months.The next Competence web casts will be presented as follows: June the 4th  2012 September the 3rd  2012 December the 3rd  2012 March the 4th  2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. DurationMaximum 1 hour For further information please contact me at [email protected]. Best regards Markku RouhiainenDirector, Applications Partner EnablementWestern Europe

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• PARTNER WEBCAST- ORACLE COMPETENCE - PROGRAM (COMPETENCE VIRTUAL)

  - by mseika

  I am pleased to invite you to join the second (Competence Virtual). In Competence - program we will present Oracle Applications' Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire System Integrator's implementation personnel to conduct successful after sales in their Customer projects. Competencewill be presented on 1st Monday of each quarter after the billable day (4:00 to 5:00 PM CET). The webcast is intended for System Integrator's Implementation Certified Specialists but Competence is open for other interested Oracle Applications system Integrator's personnel as well. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A Document covering all questions and answers will be made available two weeks after the webcast. What are the Benefits for Partners? Find out how Competence helps you to improve your after sales Discover new functions and features so you can enrich your Customer’s solution Learn more about Oracle Applications products, especially sales positioning Hear crucial questions raised by colleagues alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle Applications portfolio – for your and your Customer’s benefit.   Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall Applications portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations.   Product breakout sessions:- Fusion CRM: Effective, Efficient and Easy- Fusion HCM: Talent management overview performance, goals, talent review- Distributed Order Management - Fusion SCM Solution- Oracle Transportation Management- Oracle Value Chain Planning: Demantra Sales & Operation Planning and Demantra Demand Management- Oracle CX (Customer Experience) - formerly CEM: Powering Great Customer Experiences- EPM 11.1.2.2 Overview- Oracle Hyperion Profitability and Cost Management, 11.1.2.1 For more details please visit and other breakout sessions on OPN page. Delivery FormatCompetence- program (Competence Virtual) is a series of FREE prerecorded Applications product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the cast via chat and subject matter experts will provide verbal answers live. Competence consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle’s contribution to Partners. Then you’ll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available two weeks after the webcast. You can also see Competence afterwards as its content will be available online for the next 6-12 months.The next Competence web casts will be presented as follows: June the 4th  2012 September the 3rd  2012 December the 3rd  2012 March the 4th  2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. DurationMaximum 1 hour For further information please contact me at [email protected]. Best regards Markku RouhiainenDirector, Applications Partner EnablementWestern Europe

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• PARTNER WEBCAST- ORACLE COMPETENCE - PROGRAM (COMPETENCE VIRTUAL)

  - by mseika

  I am pleased to invite you to join the second (Competence Virtual). In Competence - program we will present Oracle Applications' Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire System Integrator's implementation personnel to conduct successful after sales in their Customer projects. Competencewill be presented on 1st Monday of each quarter after the billable day (4:00 to 5:00 PM CET). The webcast is intended for System Integrator's Implementation Certified Specialists but Competence is open for other interested Oracle Applications system Integrator's personnel as well. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A Document covering all questions and answers will be made available two weeks after the webcast. What are the Benefits for Partners? Find out how Competence helps you to improve your after sales Discover new functions and features so you can enrich your Customer’s solution Learn more about Oracle Applications products, especially sales positioning Hear crucial questions raised by colleagues alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle Applications portfolio – for your and your Customer’s benefit.   Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall Applications portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations. Product breakout sessions:- Fusion CRM: Effective, Efficient and Easy- Fusion HCM: Talent management overview performance, goals, talent review- Distributed Order Management - Fusion SCM Solution- Oracle Transportation Management- Oracle Value Chain Planning: Demantra Sales & Operation Planning and Demantra Demand Management- Oracle CX (Customer Experience) - formerly CEM: Powering Great Customer Experiences- EPM 11.1.2.2 Overview- Oracle Hyperion Profitability and Cost Management, 11.1.2.1 For more details please visit and other breakout sessions on OPN page. Delivery FormatCompetence- program (Competence Virtual) is a series of FREE prerecorded Applications product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the cast via chat and subject matter experts will provide verbal answers live. Competence consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle’s contribution to Partners. Then you’ll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available two weeks after the webcast. You can also see Competence afterwards as its content will be available online for the next 6-12 months.The next Competence web casts will be presented as follows: June the 4th  2012 September the 3rd  2012 December the 3rd  2012 March the 4th  2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. DurationMaximum 1 hour For further information please contact me at [email protected]. Best regards Markku RouhiainenDirector, Applications Partner EnablementWestern Europe

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• Windows Azure Use Case: New Development

  - by BuckWoody

  This is one in a series of posts on when and where to use a distributed architecture design in your organization's computing needs. You can find the main post here: http://blogs.msdn.com/b/buckwoody/archive/2011/01/18/windows-azure-and-sql-azure-use-cases.aspx Description: Computing platforms evolve over time. Originally computers were directed by hardware wiring - that, the “code” was the path of the wiring that directed an electrical signal from one component to another, or in some cases a physical switch controlled the path. From there software was developed, first in a very low machine language, then when compilers were created, computer languages could more closely mimic written statements. These language statements can be compiled into the lower-level machine language still used by computers today. Microprocessors replaced logic circuits, sometimes with fewer instructions (Reduced Instruction Set Computing, RISC) and sometimes with more instructions (Complex Instruction Set Computing, CISC). The reason this history is important is that along each technology advancement, computer code has adapted. Writing software for a RISC architecture is significantly different than developing for a CISC architecture. And moving to a Distributed Architecture like Windows Azure also has specific implementation details that our code must follow. But why make a change? As I’ve described, we need to make the change to our code to follow advances in technology. There’s no point in change for its own sake, but as a new paradigm offers benefits to our users, it’s important for us to leverage those benefits where it makes sense. That’s most often done in new development projects. It’s a far simpler task to take a new project and adapt it to Windows Azure than to try and retrofit older code designed in a previous computing environment. We can still use the same coding languages (.NET, Java, C++) to write code for Windows Azure, but we need to think about the architecture of that code on a new project so that it runs in the most efficient, cost-effective way in a Distributed Architecture. As we receive new requests from the organization for new projects, a distributed architecture paradigm belongs in the decision matrix for the platform target. Implementation: When you are designing new applications for Windows Azure (or any distributed architecture) there are many important details to consider. But at the risk of over-simplification, there are three main concepts to learn and architect within the new code: Stateless Programming - Stateless program is a prime concept within distributed architectures. Rather than each server owning the complete processing cycle, the information from an operation that needs to be retained (the “state”) should be persisted to another location c(like storage) common to all machines involved in the process.  An interesting learning process for Stateless Programming (although not unique to this language type) is to learn Functional Programming. Server-Side Processing - Along with developing using a Stateless Design, the closer you can locate the code processing to the data, the less expensive and faster the code will run. When you control the network layer, this is less important, since you can send vast amounts of data between the server and client, allowing the client to perform processing. In a distributed architecture, you don’t always own the network, so it’s performance is unpredictable. Also, you may not be able to control the platform the user is on (such as a smartphone, PC or tablet), so it’s imperative to deliver only results and graphical elements where possible.  Token-Based Authentication - Also called “Claims-Based Authorization”, this code practice means instead of allowing a user to log on once and then running code in that context, a more granular level of security is used. A “token” or “claim”, often represented as a Certificate, is sent along for a series or even one request. In other words, every call to the code is authenticated against the token, rather than allowing a user free reign within the code call. While this is more work initially, it can bring a greater level of security, and it is far more resilient to disconnections. Resources: See the references of “Nondistributed Deployment” and “Distributed Deployment” at the top of this article for more information with graphics:  http://msdn.microsoft.com/en-us/library/ee658120.aspx  Stack Overflow has a good thread on functional programming: http://stackoverflow.com/questions/844536/advantages-of-stateless-programming  Another good discussion on Stack Overflow on server-side processing is here: http://stackoverflow.com/questions/3064018/client-side-or-server-side-processing Claims Based Authorization is described here: http://msdn.microsoft.com/en-us/magazine/ee335707.aspx

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• Software Architecture verses Software Design

  Recently, I was asked what the differences between software architecture and software design are. At a very superficial level both architecture and design seem to mean relatively the same thing. However, if we examine both of these terms further we will find that they are in fact very different due to the level of details they encompass. Software Architecture can be defined as the essence of an application because it deals with high level concepts that do not include any details as to how they will be implemented. To me this gives stakeholders a view of a system or application as if someone was viewing the earth from outer space. At this distance only very basic elements of the earth can be detected like land, weather and water. As the viewer comes closer to earth the details in this view start to become more defined. Details about the earth’s surface will start to actually take form as well as mane made structures will be detected. The process of transitioning a view from outer space to inside our earth’s atmosphere is similar to how an architectural concept is transformed to an architectural design. From this vantage point stakeholders can start to see buildings and other structures as if they were looking out of a small plane window. This distance is still high enough to see a large area of the earth’s surface while still being able to see some details about the surface. This viewing point is very similar to the actual design process of an application in that it takes the very high level architectural concept or concepts and applies concrete design details to form a software design that encompasses the actual implementation details in the form of responsibilities and functions. Examples of these details include: interfaces, components, data, and connections. In review, software architecture deals with high level concepts without regard to any implementation details. Software design on the other hand takes high level concepts and applies concrete details so that software can be implemented. As part of the transition between software architecture to the creation of software design an evaluation on the architecture is recommended. There are several benefits to including this step as part of the transition process. It allows for projects to ensure that they are on the correct path as to meeting the stakeholder’s requirement goals, identifies possible cost savings and can be used to find missing or nonspecific requirements that cause ambiguity in a design. In the book “Evaluating Software Architectures: Methods and Case Studies”, they define key benefits to adding an architectural review process to ensure that an architecture is ready to move on to the design phase. Benefits to evaluating software architecture: Gathers all stakeholders to communicate about the project Goals are clearly defined in regards to the creation or validation of specific requirements Goals are prioritized so that when conflicts occur decisions will be made based on goal priority Defines a clear expectation of the architecture so that all stakeholders have a keen understanding of the project Ensures high quality documentation of the architecture Enables discoveries of architectural reuse  Increases the quality of architecture practices. I can remember a few projects that I worked on that could have really used an architectural review prior to being passed on to developers. This project was to create some new advertising space on the company’s website in order to sell space based on the location and some other criteria. I was one of the developer selected to lead this project and I was given a high level design concept and a long list of ever changing requirements due to the fact that sales department had no clear direction as to what exactly the project was going to do or how they were going to bill the clients once they actually agreed to purchase the Ad space. In my personal opinion IT should have pushed back to have the requirements further articulated instead of forcing programmers to code blindly attempting to build such an ambiguous project.  Unfortunately, we had to suffer with this project for about 4 months when it should have only taken 1.5 to complete due to the constantly changing and unclear requirements. References  Clements, P., Kazman, R., & Klein, M. (2002). Evaluating Software Architectures. Westford, Massachusetts: Courier Westford. 

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• Partner Webcast: Innovation in Products - October 1st, 2012 at 04:00 PM CET (03:00 PM GMT) Program

  - by Richard Lefebvre

  I am pleased to invite you to join the Innovations in Products – webcast. Innovations in Products will present Oracle Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire System Integrator's implementation personnel to conduct successful after sales in their Customer projects. Innovations in Products will be presented on the 1st Monday of each quarter after the billable day (4:00 to 5:00 PM CET). The webcast is intended for System Integrator's Implementation Certified Specialists but Innovations in Products is open for other system Integrator's personnel as well. At first, two Oracle representatives will discuss Oracle's contribution to partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A document covering all questions and answers will be made available after the webcast. What are the Benefits for partners? Find out how Innovations in Products helps you to improve your after sales Discover new functions and features so you can enrich your Customers's solution Learn more about Oracle products, especially sales positioning Hear crucial questions raised by colleague alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle's product portfolio – for your and your customer's benefit. Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall product portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations. Product breakout sessions available on October 1st:   Topics Speaker To Register Fusion HCM Social Capabilities, Enterprise social capabilities embedded in how you run your business Anca Dumitru, HCM Presales Consultant, EMEA Presales Center CLICK HERE Oracle Fusion Applications Security Concepts, Overview Alexandra Dan, Applications Technology Presales Consultant, EMEA Presales Centre CLICK HERE Fusion Financials Overview - Focus on Fusion Payables, Meeting the Payables' Challenges Elena Nita, Senior ERP Sales Consultant, EMEA Presales Center CLICK HERE Introduction to Oracle RightNow CX, Empowering companies to engage directly with their customers through great Social, Web, Chat and Contact Center experiences. Cais Champsi, Presales Consultant, EMEA Presales Centre CLICK HERE Oracle Endeca Information Discovery, Product Overview Emma Palii, BI Sales Consultant, EMEA Presales Center CLICK HERE To access previously presented 23 Applications Products presentations and 6 Public Sector Value Proposition presentations, please click here. You might want to bookmark the overall registration page Innovations in Products October 1st and the global event calendar page events.oracle.com. Delivery Format Innovations in Products – program is a series of FREE prerecorded Oracle product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the web cast via chat and subject matter experts will provide verbal answers live. Innovations in Products consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you'll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available after the webcast. You can also see Innovations in Products afterwards as its content will be available online for the next 6-12 months. The next Innovations in Products web casts will be presented as follows: October 1st 2012 January 14th 2013 April 8th 2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. Duration: Maximum 1 hour For further information please contact me Markku Rouhiainen. Best regards Markku Rouhiainen Director, Applications Partner Enablement EMEA

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• Who Makes a Good Product Owner

  - by Robert May

  In general, the best product owners are those that care passionately about the customer of the product.  Note that I didn’t say about the product itself.  Actually, people that only care about the product, generally do not make good product owners.  Products only matter in relationship to their customers.  If a product doesn’t provide value to the customer, then the product has no value, no matter what a person might think of the product, and no matter what cool technologies exist inside of the product. A good product owner is also a good negotiator.  They recognize that many different priorities exist inside of a corporation, but that there can be only one list that developers work from.  A good product owner recognizes that its their job to help others around them prioritize (perhaps with a Product Council), but also understand that they alone have the final say about priorities and are willing to make the tough decisions required.  Deciding the priority between two perfectly valid stories is very difficult, especially when the stories are from two different departments! A good product owner is deeply interested in helping the team be successful.  They don’t seek to control the team, but instead seek to understand what the team can do and then work with the team to get the best product possible for the Customer.  A good product owner is never denigrating to team members, ever.  They recognize that such behavior would damage the trust that needs to be present between team members and product owners and will avoid it at all costs. In general, technical people (i.e. former or current developers) make poor product owners.  In their minds, they can’t separate implementation details from user functionality, so their stories end up sounding like implementation details.  For example, “The user enters their username on the password screen” is something that a technical product owner would write.  The proper wording for that story is “A user supplies the system with their credentials.”  Because technical people think different from the rest of the population, they are generally not a good fit. A good product owner is also a good writer.  Writing good stories demands good writing.  The art of persuasion, descriptiveness and just general good grammar are all required.  A good Product Owner must also be well spoken, since most of what will be conveyed will be conveyed with the spoken word, not just written word. A good product owner is a “People Person.”  They like talking to people and are very patient.  They don’t mind having questions repeated or fielding many questions, because they want to make sure that the ideas they’re conveying are properly understood so the customer gets the best product possible.  They are happy to answer any questions a team member may have and invite feedback and criticism of designs and stories, since they want a good product.  They really have little ego that gets in the way of building a great product. All of these qualities can be hard to find, but if you look close enough, you’ll find the right person in your organization.  Product owners can be found anywhere, not just in upper management.  Some of the best product owners are those that are very close to the customer.  In fact, check your customer support staff.  I’d bet that several great product owners are lurking there. Final note about what makes a good product owner.  You’re probably NOT going to find a good product owner in a manager, especially if they consider themselves a “Manager.”  Product owners don’t manage anything but the backlog, so be especially careful if the person you’re selecting for Product Owner is a manager. Up Next, “Messing with the Team.” Technorati Tags: Scrum,Product Owner

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• The most challenging part of blogging about OpenWorld is…

  - by Irem Radzik

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} ...not knowing where to start. Do I talk about the great presentations from our partners and executives in our keynote sessions; do I write about the music festival, or many great sessions we had in the Data integration track? A short blog can never do justice. For now I will stick to our data integration sessions for those who could not attend with so many other sessions running concurrently. And in the coming weeks we will be writing more about what we talked in our sessions and what we learned from our customers and partners. For today, I will give some of the key highlights from Data Integration sessions that took place on Wednesday and Thursday of last week  On Wednesday, GoldenGate was highlighted in multiple Database and Data Integration sessions. I found particularly the session about Oracle’s own use of GoldenGate for its large E-Business Suite implementation for supply chain management and service contract management very interesting. In 2011, Oracle implemented a new operational reporting system using GoldenGate real-time data replication to an operational data store that leverages data from E-Business Suite.The results are very impressive. Data freshness improved by 2,210X while report run performance improved by 60X. For more information on this implementation and its results please see the white paper: Real-Time Operational Reporting for E-Business Suite via GoldenGate Replication to an Operational Data Store Other sessions that provided very rich content were: "Best Practices for Conflict Detection and Resolution in Oracle GoldenGate for Active/Active", "Tuning and Troubleshooting Oracle GoldenGate on Oracle Database", "Next-Generation Data Integration on Oracle Exadata" and "Accelerate Oracle Data Integrator with Advanced Features, SOA, Groovy, SDK, and XML". Below is a slide presented by Stephan Haisley in the Tuning and Troubleshooting Oracle GoldenGate session. If you missed them during OpenWorld, I highly recommend downloading the slides. We will continue to blog about these topics and related resources. .

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• MySQL Cluster 7.3: On-Demand Webinar and Q&A Available

  - by Mat Keep

  The on-demand webinar for the MySQL Cluster 7.3 Development Release is now available. You can learn more about the design, implementation and getting started with all of the new MySQL Cluster 7.3 features from the comfort and convenience of your own device, including: - Foreign Key constraints in MySQL Cluster - Node.js NoSQL API  - Auto-installation of higher performance distributed, clusters We received some great questions over the course of the webinar, and I wanted to share those for the benefit of a broader audience. Q. What Foreign Key actions are supported: A. The core referential actions defined in the SQL:2003 standard are implemented: CASCADE RESTRICT NO ACTION SET NULL Q. Where are Foreign Keys implemented, ie data nodes or SQL nodes? A. They are implemented in the data nodes, therefore can be enforced for both the SQL and NoSQL APIs Q. Are they compatible with the InnoDB Foreign Key implementation? A. Yes, with the following exceptions: - InnoDB doesn’t support “No Action” constraints, MySQL Cluster does - You can choose to suspend FK constraint enforcement with InnoDB using the FOREIGN_KEY_CHECKS parameter; at the moment, MySQL Cluster ignores that parameter. - You cannot set up FKs between 2 tables where one is stored using MySQL Cluster and the other InnoDB. - You cannot change primary keys through the NDB API which means that the MySQL Server actually has to simulate such operations by deleting and re-adding the row. If the PK in the parent table has a FK constraint on it then this causes non-ideal behaviour. With Restrict or No Action constraints, the change will result in an error. With Cascaded constraints, you’d want the rows in the child table to be updated with the new FK value but, the implicit delete of the row from the parent table would remove the associated rows from the child table and the subsequent implicit insert into the parent wouldn’t reinstate the child rows. For this reason, an attempt to add an ON UPDATE CASCADE where the parent column is a primary key will be rejected. Q. Does adding or dropping Foreign Keys cause downtime due to a schema change? A. Nope, this is an online operation. MySQL Cluster supports a number of on-line schema changes, ie adding and dropping indexes, adding columns, etc. Q. Where can I see an example of node.js with MySQL Cluster? A. Check out the tutorial and download the code from GitHub Q. Can I use the auto-installer to support remote deployments? How about setting up MySQL Cluster 7.2? A. Yes to both! Q. Can I get a demo Check out the tutorial. You can download the code from http://labs.mysql.com/ Go to Select Build drop-down box Q. What is be minimum internet speen required for Geo distributed cluster with synchronous replication? A. if you're splitting you cluster between sites then we recommend a network latency of 20ms or less. Alternatively, use MySQL asynchronous replication where the latency of your WAN doesn't impact the latency of your reads/writes. Q. Where you can one learn more about the PayPal project with MySQL Cluster? A. Take a look at the following - you'll find press coverage, a video and slides from their keynote presentation  So, if you want to learn more, listen to the new MySQL Cluster 7.3 on-demand webinar  MySQL Cluster 7.3 is still in the development phase, so it would be great to get your feedback on these new features, and things you want to see!

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• Windows Azure Use Case: New Development

  - by BuckWoody

  This is one in a series of posts on when and where to use a distributed architecture design in your organization's computing needs. You can find the main post here: http://blogs.msdn.com/b/buckwoody/archive/2011/01/18/windows-azure-and-sql-azure-use-cases.aspx Description: Computing platforms evolve over time. Originally computers were directed by hardware wiring - that, the “code” was the path of the wiring that directed an electrical signal from one component to another, or in some cases a physical switch controlled the path. From there software was developed, first in a very low machine language, then when compilers were created, computer languages could more closely mimic written statements. These language statements can be compiled into the lower-level machine language still used by computers today. Microprocessors replaced logic circuits, sometimes with fewer instructions (Reduced Instruction Set Computing, RISC) and sometimes with more instructions (Complex Instruction Set Computing, CISC). The reason this history is important is that along each technology advancement, computer code has adapted. Writing software for a RISC architecture is significantly different than developing for a CISC architecture. And moving to a Distributed Architecture like Windows Azure also has specific implementation details that our code must follow. But why make a change? As I’ve described, we need to make the change to our code to follow advances in technology. There’s no point in change for its own sake, but as a new paradigm offers benefits to our users, it’s important for us to leverage those benefits where it makes sense. That’s most often done in new development projects. It’s a far simpler task to take a new project and adapt it to Windows Azure than to try and retrofit older code designed in a previous computing environment. We can still use the same coding languages (.NET, Java, C++) to write code for Windows Azure, but we need to think about the architecture of that code on a new project so that it runs in the most efficient, cost-effective way in a Distributed Architecture. As we receive new requests from the organization for new projects, a distributed architecture paradigm belongs in the decision matrix for the platform target. Implementation: When you are designing new applications for Windows Azure (or any distributed architecture) there are many important details to consider. But at the risk of over-simplification, there are three main concepts to learn and architect within the new code: Stateless Programming - Stateless program is a prime concept within distributed architectures. Rather than each server owning the complete processing cycle, the information from an operation that needs to be retained (the “state”) should be persisted to another location c(like storage) common to all machines involved in the process.  An interesting learning process for Stateless Programming (although not unique to this language type) is to learn Functional Programming. Server-Side Processing - Along with developing using a Stateless Design, the closer you can locate the code processing to the data, the less expensive and faster the code will run. When you control the network layer, this is less important, since you can send vast amounts of data between the server and client, allowing the client to perform processing. In a distributed architecture, you don’t always own the network, so it’s performance is unpredictable. Also, you may not be able to control the platform the user is on (such as a smartphone, PC or tablet), so it’s imperative to deliver only results and graphical elements where possible.  Token-Based Authentication - Also called “Claims-Based Authorization”, this code practice means instead of allowing a user to log on once and then running code in that context, a more granular level of security is used. A “token” or “claim”, often represented as a Certificate, is sent along for a series or even one request. In other words, every call to the code is authenticated against the token, rather than allowing a user free reign within the code call. While this is more work initially, it can bring a greater level of security, and it is far more resilient to disconnections. Resources: See the references of “Nondistributed Deployment” and “Distributed Deployment” at the top of this article for more information with graphics:  http://msdn.microsoft.com/en-us/library/ee658120.aspx  Stack Overflow has a good thread on functional programming: http://stackoverflow.com/questions/844536/advantages-of-stateless-programming  Another good discussion on Stack Overflow on server-side processing is here: http://stackoverflow.com/questions/3064018/client-side-or-server-side-processing Claims Based Authorization is described here: http://msdn.microsoft.com/en-us/magazine/ee335707.aspx

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• The Value of SOA Specialization - Fujitsu

  - by Jürgen Kress

  Thanks for the nice ink The Value of Specialization In my last post  I talked about Fujitsu's achievement in obtaining SOA and other specializations, but I have heard murmurings from other partners about what just is the value? I think Oracle have to do more to advertise the benefits to customers, we need to see customers asking for specialization for it to really work, but Oracle have made great promises about only recommending those partners who are specialized. For us there was another benefit. Oracle was sponsoring the 3rd Annual SOA Symposium in Berlin and invited us as their first specialized partner to take part. There is a great blog about the symposium on the SOA community blog site. This is real commitment from Oracle and we have other marketing opportunities being worked on with Jürgen. This does generate leads so my message to other Oracle Partners is, you need to do this, it is worthwhile.   Fujitsu - First SOA Specialized Partner Globally Just before Oracle Open World I found out that Fujitsu had achieved the first SOA Specialization globally. I think most partners know what the requirements are for Specialization and that in itself is challenging but the bureaucracy around the actual submission is an exercise in tenacity. I won’t go into that now; I have had my dig at Oracle this month, but enough to say the process could be improved. As a platinum partner we needed 5 specializations and we decided to go for SOA first. The reasoning behind this is that our Oracle Practice is known for being applications centric. We have always had an excellent technical capability but no one ever talked about that, it was just part and parcel of an implementation. However today we have just as many bids that are technology lead as there is applications lead, so it seemed a good plan to work on the areas we were not known for. We appointed a capability lead to be responsible for putting the team through the training and testing and Rosemary (Kell) was excellent, she ensured that everyone was on track and that it wasn’t just getting put into the ‘to do list’. In Fujitsu everyone in the Oracle Practice has an objective to achieve the competency tests in their area, so achieving the 2 pre sales, 2 sales and 1 support was no problem at all. We actually had 22 with the support capability proficiency.  The implementation specialist exams are much harder, more like OCP in the database area. We had help from the Oracle SOA Community; Jürgen Kress who runs this in EMEA is really motivational. At the time we started SOA was a beta exam which means you do not get the results immediately but again we put forward more than we needed. Manjit Chopra, Sukhraj Sahota, Emely Patra, Ian Scorrer and Sunny Sidhu all took the exam and eventually got the results they wanted they had passed. Congratulations. Here is Jurgen expalining why specialization is important. After the tests came the submissions where you need to include deals and experience, this was my bit, and persuading Oracle we really deserved the specialization. Finally we got the news we had been awarded the specialization, and a few days later that we were first globally. I am very proud. However there is no rest for the wicked and we plodded on to make the 5 specializations needed for Platinum and now we are working on the new Diamond status and I think SOA will be one of our 5 ‘super specializations’. This is a global Fujitsu initiative and I work closely with my colleague in Germany Jessika Weiss. It was nice to be able to have a press release about this and a comment from Judson Althoff  head of Oracle Alliances. For more information on SOA Specialization and the SOA Partner Community please feel free to register at www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Wiki Website Technorati Tags: SOA,SOA Community,OPN,Oracle,Fujitsu,Debra Lilley,Jürgen Kress,Specialization,SOA Specialization

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• BizTalk 2009 - Pipeline Component Wizard

  - by Stuart Brierley

  Recently I decided to try out the BizTalk Server Pipeline Component Wizard when creating a new pipeline component for BizTalk 2009. There are different versions of the wizard available, so be sure to download the appropriate version for the BizTalk environment that you are working with. Following the download and expansion of the zip file, you should be left with a Visual Studio solution.  Open this solution and build the project. Following this installation is straight foward - locate and run the built setup.exe file in the PipelineComponentWizard Setup project and click through the small number of installation screens. Once you have completed installation you will be ready to use the wizard in Visual Studio to create your BizTalk Pipeline Component. Start by creating a new project, selecting BizTalk Projects then BizTalk Server Pipeline Component.  You will then be presented with the splash screen. The next step is General Setup, where you will detail the classname, namespace, pipeline and component types, and the implementation language for your Pipeline Component. The options for pipeline type are Receive, Send or Any. Depending on the pipeline type chosen there are different options presented for the component type, matching those available within the BizTalk Pipelines themselves: Receive - Decoder, Disassembling Parser, Validate, Party Resolver, Any. Send -  Encoder, Assembling Serializer, Any. Any - Any. The options for implementation language are C# or VB.Net Next you must set up the UI settings - these are the settings that affect the appearance of the pipeline component within Visual Studio. You must detail the component name, version, description and icon.  Next is the definition of the variables that the pipeline component will use.  The values for these variables will be defined in Visual Studio when creating a pipeline. The options for each variable you require are: Designer Property - The name of the variable. Data Type - String, Boolean, Integer, Long, Short, Schema List, Schema With None Clicking finish now will complete the wizard stage of the creation of your pipeline component. Once the wizard has completed you will be left with a BizTalk Server Pipeline Component project containing a skeleton code file for you to complete.   Within this code file you will mainly be interested in the execute method, which is left mostly empty ready for you to implement your custom pipeline code:          #region IComponent members         /// <summary>         /// Implements IComponent.Execute method.         /// </summary>         /// <param name="pc">Pipeline context</param>         /// <param name="inmsg">Input message</param>         /// <returns>Original input message</returns>         /// <remarks>         /// IComponent.Execute method is used to initiate         /// the processing of the message in this pipeline component.         /// </remarks>         public Microsoft.BizTalk.Message.Interop.IBaseMessage Execute(Microsoft.BizTalk.Component.Interop.IPipelineContext pc, Microsoft.BizTalk.Message.Interop.IBaseMessage inmsg)         {             //             // TODO: implement component logic             //             // this way, it's a passthrough pipeline component             return inmsg;         }         #endregion Once you have implemented your custom code, build and compile your Custom Pipeline Component then add the compiled .dll to C:\Program Files\Microsoft BizTalk Server 2009\Pipeline Components . When creating a new pipeline, in Visual Studio reset the toolbox and the custom pipeline component should appear ready for you to use in your Biztalk Pipeline. Drop the pipeline component into the relevant pipeline stage and configure the component properties (the variables defined in the wizard). You can now deploy and use the pipeline as you would any other custom pipeline.

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• Thoughts on Thoughts on TDD

  Brian Harry wrote a post entitled Thoughts on TDD that I thought I was going to let lie, but I find that I need to write a response. I find myself in agreement with Brian on many points in the post, but I disagree with his conclusion. Not surprisingly, I agree with the things that he likes about TDD. Focusing on the usage rather than the implementation is really important, and this is important whether you use TDD or not. And YAGNI was a big theme in my Seven Deadly Sins of Programming series. Now, on to what he doesnt like. He says that he finds it inefficient to have tests that he has to change every time he refactors. Here is where we part company. If you are having to do a lot of test rewriting (say, more than a couple of minutes work to get back to green) *often* when you are refactoring your code, I submit that either you are testing things that you dont need to test (internal details rather than external implementation), your code perhaps isnt as decoupled as it could be, or maybe you need a visit to refactorers anonymous. I also like to refactor like crazy, but as we all know, the huge downside of refactoring is that we often break things. Important things. Subtle things. Which makes refactoring risky. *Unless* we have a set of tests that have great coverage. And TDD (or Example-based Design, which I prefer as a term) gives those to us. Now, I dont know what sort of coverage Brian gets with the unit tests that he writes, but I do know that for the majority of the developers Ive worked with and I count myself in that bucket the coverage of unit tests written afterwards is considerably inferior to the coverage of unit tests that come from TDD. For me, it all comes down to the answer to the following question: How do you ensure that your code works now and will continue to work in the future? Im willing to put up with a little efficiency on the front side to get that benefit later. Its not the writing of the code thats the expensive part, its everything else that comes after. I dont think that stepping through test cases in the debugger gets you what you want. You can verify what the current behavior is, sure, and do it fairly cheaply, but you dont help the guy in the future who doesnt know what conditions were important if he has to change your code. His second part that he doesnt like backing into an architecture (go read to see what he means). Ive certainly had to work with code that was like this before, and its a nightmare the code that nobody wants to touch. But thats not at all the kind of code that you get with TDD, because if youre doing it right youre doing the write a failing tests, make it pass, refactor approach. Now, you may miss some useful refactorings and generalizations for this, but if you do, you can refactor later because you have the tests that make it safe to do so, and your code tends to be easy to refactor because the same things that make code easy to write unit tests for make it easy to refactor. I also think Brian is missing an important point. We arent all as smart as he is. Im reminded a bit of the lesson of Intentional Programming, Charles Simonyis paradigm for making programming easier. I played around with Intentional Programming when it was young, and came to the conclusion that it was a pretty good thing if you were as smart as Simonyi is, but it was pretty much a disaster if you were an average developer. In this case, TDD gives you a way to work your way into a good, flexible, and functional architecture when you dont have somebody of Brians talents to help you out. And thats a good thing.Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Jersey non blocking client

  - by Pavel Bucek

  Although Jersey already have support for making asynchronous requests, it is implemented by standard blocking way - every asynchronous request is handled by one thread and that thread is released only after request is completely processed. That is OK for lots of cases, but imagine how that will work when you need to do lots of parallel requests. Of course you can limit (and its really wise thing to do, you do want control your resources) number of threads used for asynchronous requests, but you'll get another maybe not pleasant consequence - obviously processing time will incerase. There are few projects which are trying to deal with that problem, commonly named as async http clients. I didn't want to "re-implement a wheel" and I decided I'll use AHC - Async Http Client made by Jeanfrancois Arcand. There is also interesting implementation from Apache - HttpAsyncClient, but it is still in "very early stages of development" and others haven't been in similar or better shape as AHC. How this works? Non-blocking clients allow users to make same asynchronous requests as we can do with standard approach but implementation is different - threads are better utilized, they don't spend most of time in idle state. Simply described - when you make a request (send it over the network), you are waiting for reply from other side. And there comes main advantage of non-blocking approach - it uses these threads for further work, like making other requests or processing responses etc.. Idle time is minimized and your resources (threads) will be far better used. Who should consider using this? Everyone who is making lots of asynchronous requests. I haven't done proper benchmark yet, but some simple dumb tests are showing huge improvement in cases where lots of concurrent asynchronous requests are made in short period. Last but not least - this module is still experimental, so if you don't like something or if you have ideas for improvements/any feedback, feel free to comment this blog post, send mail to [email protected] or contact me personally. All feedback is greatly appreciated! maven dependency (will be present in java.net maven 2 repo by the end of the day): link: http://download.java.net/maven/2/com/sun/jersey/experimental/jersey-non-blocking-client <dependency> <groupId>com.sun.jersey.experimental</groupId> <artifactId>jersey-non-blocking-client</artifactId> <version>1.9-SNAPSHOT</version> </dependency> code snippet: ClientConfig cc = new DefaultNonBlockingClientConfig(); cc.getProperties().put(NonBlockingClientConfig.PROPERTY_THREADPOOL_SIZE, 10); // default value, feel free to change Client c = NonBlockingClient.create(cc); AsyncWebResource awr = c.asyncResource("http://oracle.com"); Future<ClientResponse> responseFuture = awr.get(ClientResponse.class); // or awr.get(new TypeListener<ClientResponse>(ClientResponse.class) { @Override public void onComplete(Future<ClientResponse> f) throws InterruptedException { ... } }); javadoc (temporary location, won't be updated): http://anise.cz/~paja/jersey-non-blocking-client/

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• Oracle OpenWorld Update: Oracle GoldenGate Customer Panels

  - by Doug Reid

  0 false 18 pt 18 pt 0 0 false false false /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} We are two weeks out from the start of Oracle OpenWorld 2012. The Data Integration team has a solid line-up of product and customer sessions for you to attend this year, plus five hands-on labs, and numerous demonstration pods in Moscone South. On Monday we kick the track off with Brad Adelberg’s Future Strategy, Direction and Roadmap for Oracle’s Data Integration Platform at 10:45AM in Moscone West 3005. Over the rest of the week we have a number of deep dive sessions that build out the themes that Brad discusses in his keynote, but the two that I would like to highlight today are our Oracle GoldenGate customer panels. The first customer panel is on Zero Downtime Operations and is on Monday at 1:45 in Moscone West 3005. The theme of this session is how to reduce downtime for critical must-succeed systems. Here’s a rundown of the session: Bank of America, TALX, and St. Jude Medical all have users communities that expect systems to be available around the clock. In this customer panel session, Bank of America discusses how it will be leveraging Oracle GoldenGate. St. Jude Medical shares how it is using Oracle GoldenGate to achieve a zero-downtime migration for a 5 TB Oracle online transaction processing (OLTP) 24/7 mission-critical database. TALX discusses how Equifax Workforce Information Services used Oracle GoldenGate to move from processing online transactions in a single site to processing concurrently from two geographically disparate data centers, providing a highly available solution with significant burst capacity. On Tuesday at 11:45 in Moscone West 3005 we switch gears and host a customer panel on Operational Reporting. The theme of this customer panel is all around reporting and how Oracle GoldenGate raises the bar on reporting by enabling real-time access to real-time data. Here’s a rundown of the session: Turk Telekom and Comcast are half a world away from each other, but these two powerhouse companies have both drastically improved performance and access to real-time data by using Oracle GoldenGate. During this panel discussion, Turk Telekom will explain its evaluation and implementation of Oracle GoldenGate, how the business has experienced significant improvements in the core database and reporting platform, and how it plans to expand its usage into its SOA architecture and its architecture based on Oracle’s Siebel platform. Comcast will explain its implementation of Oracle GoldenGate and how it moves data in real time from its mission-critical HP NonStop database to a Teradata data warehouse. Join us at our sessions to learn what other customers are doing with our products or stop by our demo pods in Moscone south and meet the product management and development teams.

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• 45 minutes to talk about C# [closed]

  - by Philip

  I have the opportunity to give a 45 minute talk on C# in the theory of programming languages class I'm taking. The college teaches Java almost exclusively, so that's what all the students are most familiar with. (There's a little C, assembly, Prolog and LISP as well.) I decide what to talk about. It seems to me the best approach is to focus on a few of the big, obvious differences between C# and Java. I don't intend it to be a recommendation to use C# -- there are reasons to use each, mostly because of their ecosystems. So I want to focus on C# as a language. I don't want to go too fast and end up listing a whole bunch of features without showing their usefulness. My current plan is this: Functions as first class objects. This is, in my opinion, one of the biggest differences between C# and Java. The professor briefly mentioned this notion and showed a LISP example, but many of the students have probably never used it. I can show real world examples where it's made my code more readable. Lambda expressions as concise syntax for anonymous functions. Obviously with examples to show how this is useful. The real hit-home examples will be at the end when it's combined with the rest. I don't see an advantage to first showing the old delegate syntax and then replacing it with lambdas -- most of us won't have ever seen delegates anyway so it would just be confusing. The yield keyword and how it's different from returning an array. I have the impression that a lot of C# developers aren't familiar with how to use this. It will likely be very foreign to Java developers. I have some examples from my own work where it was really useful, such as iterating over a tree traversal, or iterating over neighbors in a graph where the neighbors aren't stored in memory. In both cases, doing it in Java would likely mean returning a complete list -- with yield I can stop iterating if I find what I want early on, without using memory for superfluous lists or arrays. Extension methods as a way to write implementation on interfaces. We'll all be familiar with how interfaces don't allow method implementation, and how this leads to code duplication. I'll show a specific example of this and how the extension method can solve the problem. Demonstrate how the above can be combined by implementing some simple Linq methods and using them. Where, Select, First, maybe more depending on how much time is left. Ideas on which ones might 'hit home' the best? There are other things I could talk about such as generics, value types, properties and more. I haven't yet though of good ways to incorporate these. In the case of generics and value types, the advantages might not be obvious or as relevant. Properties are obviously useful, particularly since we're taught strict JavaBeans here, but I don't know if I could integrate it with the "path to Linq" discussion above without it feeling tacked on. So I'm looking for thoughts on how to talk about C#, and what to talk about. Even minor details. I'm sure there are more experienced C# developers than me here who have good insight about what's really important in the language, and what would miss the point.

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• Drinking Our Own Champagne: Fusion Accounting Hub at Oracle

  - by Di Seghposs

  A guest post by Corey West, Senior Vice President, Oracle's Corporate Controller and Chief Accounting Officer There's no better story to tell than one about Oracle using its own products with blowout success. Here's how this one goes. As you know, Oracle has increased its share of the software market through a number of high-profile acquisitions. Legally combining companies is a very complicated process -- it can take months to complete, especially for the acquisitions with offices in several countries, each with its own unique laws and regulations. It's a mission critical and time sensitive process to roll an acquired company's legacy systems (running vital operations, such as accounts receivable and general ledger (GL)) into the existing systems at Oracle. To date, we've run our primary financial ledgers in E-Business Suite R12 -- and we've successfully met the requirements of the business and closed the books on time every single quarter. But there's always room for improvement and that comes in the form of Fusion Applications. We are now live on Fusion Accounting Hub (FAH), which is the first critical step in moving to a full Fusion Financials instance. We started with FAH so that we could design a global chart of accounts. Eventually, every transaction in every country will originate from this global chart of accounts -- it becomes the structure for managing our business more uniformly. In conjunction, we're using Oracle Hyperion Data Relationship Management (DRM) to centralize and automate governance of our global chart of accounts and related hierarchies, which will help us lower our costs and greatly reduce risk. Each month, we have to consolidate data from our primary general ledgers. We have been able to simplify this process considerably using FAH. We can now submit our primary ledgers running in E-Business Suite (EBS) R12 directly to FAH, eliminating the need for more than 90 redundant consolidation ledgers. Also we can submit incrementally, so if we need to book an adjustment in a primary ledger after close, we can do so without re-opening it and re-submitting. As a result, we have earlier visibility to period-end actuals during the close. A goal of this implementation, and one that we successfully achieved, is that we are able to use FAH globally with no customization. This means we have the ability to fully deploy ledger sets at the consolidation level, plus we can use standard functionality for currency translation and mass allocations. We're able to use account monitoring and drill down functionality from the consolidation level all the way through to EBS primary ledgers and sub-ledgers, which allows someone to click through a transaction appearing at the consolidation level clear through to its original source, a significant productivity enhancement when doing research. We also see a significant improvement in reporting using Essbase cube and Hyperion Smart View. Specifically, "the addition of an Essbase cube on top of the GL gives us tremendous versatility to automate and speed our elimination process," says Claire Sebti, Senior Director of Corporate Accounting at Oracle. A highlight of this story is that FAH is running in a co-existence environment. Our plan is to move to Fusion Financials in steps, starting with FAH. Next, our Oracle Financial Services Software subsidiary will move to a full Fusion Financials instance. Then we'll replace our EBS instance with Fusion Financials. This approach allows us to plan in steps, learn as we go, and not overwhelm our teams. It also reduces the risk that comes with moving the entire instance at once. Maria Smith, Vice President of Global Controller Operations, is confident about how they've positioned themselves to uptake more Fusion functionality and is eager to "continue to drive additional efficiency and cost savings." In this story, the happy customers are Oracle controllers, financial analysts, accounting specialists, and our management team that get earlier access to more flexible reporting. "Fusion Accounting Hub simplifies our processes and gives us more transparency into account activity," raves Alex SanJuan, Senior Director, Record to Report Strategic Process Owner. Overall, the team has been very impressed with the usability and functionality of FAH and are pleased with the quantifiable improvements. Claire Sebti states, "Our WD5 close activities have been reduced by at least four hours of system processing time, just for the consolidation group." Fusion Accounting Hub is an inspiring beginning to our Fusion Financials implementation story. There's no doubt it's going to be an international bestseller! Corey West, Senior Vice President Oracle's Corporate Controller and Chief Accounting Officer

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• Subterranean IL: Compiling C# exception handlers

  - by Simon Cooper

  An exception handler in C# combines the IL catch and finally exception handling clauses into a single try statement: try { Console.WriteLine("Try block") // ... } catch (IOException) { Console.WriteLine("IOException catch") // ... } catch (Exception e) { Console.WriteLine("Exception catch") // ... } finally { Console.WriteLine("Finally block") // ... } How does this get compiled into IL? Initial implementation If you remember from my earlier post, finally clauses must be specified with their own .try clause. So, for the initial implementation, we take the try/catch/finally, and simply split it up into two .try clauses (I have to use label syntax for this): StartTry: ldstr "Try block" call void [mscorlib]System.Console::WriteLine(string) // ... leave.s End EndTry: StartIOECatch: ldstr "IOException catch" call void [mscorlib]System.Console::WriteLine(string) // ... leave.s End EndIOECatch: StartECatch: ldstr "Exception catch" call void [mscorlib]System.Console::WriteLine(string) // ... leave.s End EndECatch: StartFinally: ldstr "Finally block" call void [mscorlib]System.Console::WriteLine(string) // ... endfinally EndFinally: End: // ... .try StartTry to EndTry catch [mscorlib]System.IO.IOException handler StartIOECatch to EndIOECatch catch [mscorlib]System.Exception handler StartECatch to EndECatch .try StartTry to EndTry finally handler StartFinally to EndFinally However, the resulting program isn't verifiable, and doesn't run: [IL]: Error: Shared try has finally or fault handler. Nested try blocks What's with the verification error? Well, it's a condition of IL verification that all exception handling regions (try, catch, filter, finally, fault) of a single .try clause have to be completely contained within any outer exception region, and they can't overlap with any other exception handling clause. In other words, IL exception handling clauses must to be representable in the scoped syntax, and in this example, we're overlapping catch and finally clauses. Not only is this example not verifiable, it isn't semantically correct. The finally handler is specified round the .try. What happens if you were able to run this code, and an exception was thrown? Program execution enters top of try block, and exception is thrown within it CLR searches for an exception handler, finds catch Because control flow is leaving .try, finally block is run The catch block is run leave.s End inside the catch handler branches to End label. We're actually running the finally before the catch! What we do about it What we actually need to do is put the catch clauses inside the finally clause, as this will ensure the finally gets executed at the correct time (this time using scoped syntax): .try { .try { ldstr "Try block" call void [mscorlib]System.Console::WriteLine(string) // ... leave.s End } catch [mscorlib]System.IO.IOException { ldstr "IOException catch" call void [mscorlib]System.Console::WriteLine(string) // ... leave.s End } catch [mscorlib]System.Exception { ldstr "Exception catch" call void [mscorlib]System.Console::WriteLine(string) // ... leave.s End } } finally { ldstr "Finally block" call void [mscorlib]System.Console::WriteLine(string) // ... endfinally } End: ret Returning from methods There is a further semantic mismatch that the C# compiler has to deal with; in C#, you are allowed to return from within an exception handling block: public int HandleMethod() { try { // ... return 0; } catch (Exception) { // ... return -1; } } However, you can't ret inside an exception handling block in IL. So the C# compiler does a leave.s to a ret outside the exception handling area, loading/storing any return value to a local variable along the way (as leave.s clears the stack): .method public instance int32 HandleMethod() { .locals init ( int32 retVal ) .try { // ... ldc.i4.0 stloc.0 leave.s End } catch [mscorlib]System.Exception { // ... ldc.i4.m1 stloc.0 leave.s End } End: ldloc.0 ret } Conclusion As you can see, the C# compiler has quite a few hoops to jump through to translate C# code into semantically-correct IL, and hides the numerous conditions on IL exception handling blocks from the C# programmer. Next up: catch-all blocks, and how the runtime deals with non-Exception exceptions.

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• How does the Trash Can work, and where can I find official documentation, reference, or specification for it?

  - by MestreLion

  When trying to manage trash can from mounted NTFS volumes, I ended up reading FreeDesktop.org's reference on it. Poking around and doing some tests, I realized Ubuntu/Gnome does not follow the specs 100%. Here's why: For non-/ partitions, it always uses <driveroot>/.Trash-<uid>, It never used <driveroot>/.Trash/<uid>, even when i created it in advance. While this works, it's annoying: if I have 15 users, I end up with 15 /.Trash-xxx folders in my drive, while the other approach would still give a single folder (with 15 sub-folders). That "pollution" in my drives is very unpleasant. And specs say "If an $topdir/.Trash directory is absent, an $topdir/.Trash-$uid directory is to be used". Well, it IS present, so why does it never use it? root trash does not work, at least not out of the box. Open nautilus as root and click on trash; it gives an error. Try to delete any file, it says "it can't move to trash". Ok, I know this can be fixed by creating /root/.local/share. But specs says "A “home trash” directory SHOULD be automatically created for any new user. If this directory is needed for a trashing operation but does not exist, the implementation SHOULD automatically create it, without any warnings or delays.". Why the error then? Bug? Why must I change /etc/fstab entries for mounted volumes, adding options like uid and guid, if the volumes are already mounted as RW for everyone? These are just some examples of deviation from the standard. So, the question is: "If Ubuntu does not adhere 100% to the spec, HOW exactly does the trash work? WHERE can i find a technical reference for Ubuntu's implementation of the trash?" By the way: if Ubuntu does happen to follow specs, please tell me what I am doing wrong, especially regarding the /.Trash-<uid> vs /.Trash/<uid> issue. Thanks! EDIT: Some more info: If a given fs has no support for the sticky bit (VFAT, NTFS), it probably doesn't have for permissions either (at least VFAT surely doesn't). So what prevents one user from purging / restoring other users' ./Trash-xxx ? If one can read/write his own Trash, one can do the same for the whole drive, including other's trashes, correct? Or does Gnome have some kind of "extra" protection on ./Trash-xxx folders on VFAT/NTFS fs? If Linux can "emulate" file permissions on NTFS mounting by editing /fstab uid and gid options, can it also "emulate" the sticky bit? I would really prefer to use /.Trash/xxx format... For the root issue: for the / partition, I can use trash as root, and it goes to /root/.local/shate/Trash. But if I click on Nautilus "Trash" (as root), I get an error. Don't you? So files are correctly trashed, but I can't access it. All I can do is manually "purge" them (by deleting files on /root/.local/shate/Trash), but restoring would be very tricky (opening info files and manually moving, etc.). For non-/ partitions (or at least for VFAT/NTFS), I can not even use trash as root: it does not create a ./Trash-0 folder, it simply says "Cannot trash, want to permanently delete?" Why? About fstab: i use it for a permanent mount for my NTFS partitions. I have several, and if not "pre-mounted" they really clutter the desktop and/or Nautilus. I'd rather have it pre-mounted, integrated in my fs, in mounts like /data , /windows/xp , /windows/vista , and so on, and leave /media and its "mount/unmount" flexibility just for truly removable drives. So, if Ubuntu/Gnome truly follows the spec, is there any way to fix the root issues and to "emulate" the sticky bit for (at least) my fstab'ed NTFS fixed partitions?

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• How does Trash Can works? Where can i find official specification / documentation / reference about it?

  - by MestreLion

  When trying to manage trash can from mounted NTFS volumes, I ended up reading FreeDesktop.org's reference on it. Poking around and doing some tests, I realized Ubuntu/Gnome does not follow the specs 100%. Here's why: For non-/ partitions, it always use <driveroot>/.Trash-<uid>, It never used <driveroot>/.Trash/<uid>, even when i created it in advance. While this works, its annoying: if i have 15 users, i end up with 15 /.Trash-xxx folders in my drive, while the other approach would still give a single folder (with 15 sub-folders). That "pollution" in my drives is very unpleasant. And specs say "If an $topdir/.Trash directory is absent, an $topdir/.Trash-$uid directory is to be used". Well, it IS present, so why it never uses it? root trash does not work, at least not out of the box. Open nautilus as root and click on trash, it gives error. Try to delete any file, it says "it cant move to trash". Ok, i know this can be fixed by creating /root/.local/share. But specs says "A “home trash” directory SHOULD be automatically created for any new user. If this directory is needed for a trashing operation but does not exist, the implementation SHOULD automatically create it, without any warnings or delays.". Why error then? Bug? Why do i must change /etc/fstab entries for mounted volumes, adding options like uid and guid, if the volumes are already mounted as RW for everyone? These are just some examples of deviation from standard. So, the question is: "If Ubuntu does not adhere 100% to the spec, HOW exactly does the trash work? WHERE can i find technical reference about Ubuntu's implementation of the trash?" By the way: if Ubuntu does happen to follow specs, please tell me what am i doing wrong, specially regarding the /.Trash-<uid> vs /.Trash/<uid> issue. Thanks! EDIT: Some more info: If a given fs has no support for sticky bit (VFAT, NTFS), it probably dont have for permitions either (at least VFAT surely doesnt). So what prevents one user for purging / restoring other users ./Trash-xxx ? If one can read/write his own Trash, he can also do the same for the whole drive, including other's trashes, isnt it? Or does Gnome has any "extra" protection on ./Trash-xxx folders on VFAT/NTFS fs? If Linux can "emulate" file permitions on NTFS mounting by editing /fstab uid and gid options, can it also "emulate" the sticky bit? I would really want to use /.Trash/xxx format... For the root issue: for the / partition, i can trash as root, and it goes to /root/.local/shate/Trash. But if i click on Nautilus "Trash" (as root), i get an error. Dont you? So files are correctly trashed, but i cant access it. All i can do is manually "purge" them (by deleting files on /root/.local/shate/Trash), but restoring would be very tricky (opening info files and manually moving, etc) For non-/ partitions (or at least for VFAT/NTFS), I can not even trash as root: it does not create a ./Trash-0 folder, it simply says "Cannot trash, want to permantly delete?" Why? About fstab: i use it for a permanent mount for my NTFS partitions. I have several, and if not "pre-mounted" they really cluttter desktop and/or Nautilus. Id rather have it pre mounted, integrated in my fs, in mounts like /data , /windows/xp , /windows/vista , and so on, and leave /media and its "mount/unmount" flexibility just for truly removable drives Si, if Ubuntu/Gnome truly follow the spec, is there any way to fix the root issues and to "emulate" the sticky bit for (at least) my fstab'ed NTFS fixed partitions?

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• How to Open Any Folder as a Project in the NetBeans Platform

  - by Geertjan

  Typically, as described in the NetBeans Project Type Tutorial, you'll define a project type based on the presence of a file (e.g., "project.xml" or "customer.txt" or something like that) in a folder. I.e., if the file is there, then its parent, i.e., the folder that contains the file, is a project and should be opened in your application. However, in some scenarios (as with the HTML5 project type introduced in NetBeans IDE 7.3), the user should be able to open absolutely any folder at all into the application. How to create a project type that is that liberal? Here you go, the only condition that needs to be true is that the selected item in the "Open Project" dialog is a folder, as defined in the "isProject" method below. Nothing else. That's it. If you select a folder, it will be opened in your application, displaying absolutely everything as-is (since below there's no ProjectLogicalView defined): import java.beans.PropertyChangeListener; import java.io.IOException; import javax.swing.Icon; import org.netbeans.api.project.Project; import org.netbeans.api.project.ProjectInformation; import org.netbeans.spi.project.ProjectFactory; import org.netbeans.spi.project.ProjectState; import org.openide.filesystems.FileObject; import org.openide.loaders.DataFolder; import org.openide.loaders.DataObjectNotFoundException; import org.openide.nodes.FilterNode; import org.openide.util.Exceptions; import org.openide.util.ImageUtilities; import org.openide.util.Lookup; import org.openide.util.lookup.Lookups; import org.openide.util.lookup.ServiceProvider; @ServiceProvider(service = ProjectFactory.class) public class FolderProjectFactory implements ProjectFactory { @Override public boolean isProject(FileObject projectDirectory) { return DataFolder.findFolder(projectDirectory) != null; } @Override public Project loadProject(FileObject dir, ProjectState state) throws IOException { return isProject(dir) ? new FolderProject(dir) : null; } @Override public void saveProject(Project prjct) throws IOException, ClassCastException { // leave unimplemented for the moment } private class FolderProject implements Project { private final FileObject projectDir; private Lookup lkp; private FolderProject(FileObject dir) { this.projectDir = dir; } @Override public FileObject getProjectDirectory() { return projectDir; } @Override public Lookup getLookup() { if (lkp == null) { lkp = Lookups.fixed(new Object[]{ new Info(), }); } return lkp; } private final class Info implements ProjectInformation { @Override public Icon getIcon() { Icon icon = null; try { icon = ImageUtilities.image2Icon( new FilterNode(DataFolder.find( getProjectDirectory()).getNodeDelegate()).getIcon(1)); } catch (DataObjectNotFoundException ex) { Exceptions.printStackTrace(ex); } return icon; } @Override public String getName() { return getProjectDirectory().getName(); } @Override public String getDisplayName() { return getName(); } @Override public void addPropertyChangeListener(PropertyChangeListener pcl) { //do nothing, won't change } @Override public void removePropertyChangeListener(PropertyChangeListener pcl) { //do nothing, won't change } @Override public Project getProject() { return FolderProject.this; } } } } Even the ProjectInformation implementation really isn't needed at all, since it provides nothing more than the icon in the "Open Project" dialog, the rest (i.e., the display name in the "Open Project" dialog) is provided by default regardless of whether you have a ProjectInformation implementation or not.

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• PARTNER WEBCAST- ORACLE COMPETENCE - PROGRAM (COMPETENCE VIRTUAL)

  - by mseika

  I am pleased to invite you to join the second (Competence Virtual). In Competence - program we will present Oracle Applications' Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire System Integrator's implementation personnel to conduct successful after sales in their Customer projects. Competencewill be presented on 1st Monday of each quarter after the billable day (4:00 to 5:00 PM CET). The webcast is intended for System Integrator's Implementation Certified Specialists but Competence is open for other interested Oracle Applications system Integrator's personnel as well. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A Document covering all questions and answers will be made available two weeks after the webcast. What are the Benefits for Partners? Find out how Competence helps you to improve your after sales Discover new functions and features so you can enrich your Customer’s solution Learn more about Oracle Applications products, especially sales positioning Hear crucial questions raised by colleagues alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle Applications portfolio – for your and your Customer’s benefit.   Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall Applications portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations. Product breakout sessions:- Fusion CRM: Effective, Efficient and Easy- Fusion HCM: Talent management overview performance, goals, talent review- Distributed Order Management - Fusion SCM Solution- Oracle Transportation Management- Oracle Value Chain Planning: Demantra Sales & Operation Planning and Demantra Demand Management- Oracle CX (Customer Experience) - formerly CEM: Powering Great Customer Experiences- EPM 11.1.2.2 Overview- Oracle Hyperion Profitability and Cost Management, 11.1.2.1 For more details please visit and other breakout sessions on OPN page. Delivery FormatCompetence- program (Competence Virtual) is a series of FREE prerecorded Applications product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the cast via chat and subject matter experts will provide verbal answers live. Competence consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle’s contribution to Partners. Then you’ll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available two weeks after the webcast. You can also see Competence afterwards as its content will be available online for the next 6-12 months.The next Competence web casts will be presented as follows: June the 4th  2012 September the 3rd  2012 December the 3rd  2012 March the 4th  2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. DurationMaximum 1 hour For further information please contact me at [email protected]. Best regards Markku RouhiainenDirector, Applications Partner EnablementWestern Europe

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• WebCenter Customer Spotlight: Textron Inc.

  - by me

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryTextron Inc. is one of the world's best known multi-industry companies and is a pioneer of the diversified business model. Founded in 1923, it has grown into a network of businesses—including Bell Helicopter, E-Z-GO, Cessna, and Jacobsen—with facilities and a presence in 25 countries, serving a diverse and global customer base. Textron is ranked 236th on the Fortune 500 list of the largest US companies. Textron needed a Web experience management solution to centralize control, minimize costs, and enable more efficient operations. Specifically, the company wanted to take IT out of the picture as much as possible, enabling sales and marketing leads for subsidiaries to make Website updates as they deem appropriate for their business.   Textron worked with Oracle partner Element Solutions to consolidate its Website management systems onto Oracle WebCenter Sites. The implementation enables Textron’s subsidiaries to adjust more quickly to customer demands,  reduced Website management cost & time to update content on a Website while allowing to integrate its Website updates more closely with social media and mobile platforms. Company OverviewTextron Inc. is one of the world's best known multi-industry companies and is a pioneer of the diversified business model. Founded in 1923, it has grown into a network of businesses—including Bell Helicopter, E-Z-GO, Cessna, and Jacobsen—with facilities and a presence in 25 countries, serving a diverse and global customer base. Textron is ranked 236th on the Fortune 500 list of the largest US companies. Business ChallengesWith numerous subsidiaries and more than 50 public Websites, Textron needed a Web experience management solution to centralize control, minimize costs, and enable more efficient operations. Specifically, the company wanted to take IT out of the picture as much as possible, enabling sales and marketing leads for subsidiaries to make Website updates as they deem appropriate for their business.   Solution DeployedTextron worked with Oracle partner Element Solutions to consolidate its Website management systems onto Oracle WebCenter Sites. Specifically, Textron: Used Oracle WebCenter Sites to integrate Web experience management capabilities for all Textron brands, including Bell Helicopter, E-Z-GO, Cessna, and Jacobsen Developed Website templates to enable marketing and communications professionals to easily make updates to their Websites, without having to work with IT Reduced Website management costs, as it costs more for IT to coordinate Website updates as opposed to marketing and communications Enabled IT to concentrate on other activities to enhance overall operations for Textron, such as project workflows Acquired a platform that enables marketing teams to integrate their Websites with social media and mobile platforms, allowing subsidiaries to make updates and contact customers anytime and everywhere—including through tablets and smartphones Reduced the time it takes to update content on a Website, including press releases, by enabling communications professionals to make updates directly Developed more appealing visual designs for Websites to help enhance customer purchase Business ResultsThe implementation enabled Textron’s subsidiaries to adjust more quickly to customer demands and Textron’s IT staff to concentrate on other processes, such as writing code and developing new workflows, enabling them to enhance company processes. In addition, Textron can use Oracle WebCenter Sites to integrate its Website updates more closely with social media and mobile platforms, enabling marketing and communications teams to make updates anytime and everywhere. The initiative has enabled Textron to save money by freeing IT up to work on more important tasks, instituting new e-commerce and mobile initiatives to better engage customers, and by ensuring efficient Website management processes to quickly adjust to customer demands.  “We considered a number of products, but chose Oracle WebCenter Sites because it provides the best user interface. We reviewed customer references and analyst reports, and Oracle WebCenter Sites was consistently at the top of the list,” Brad Hof, Manager, Advanced Business Solutions and Web Communications, Textron Inc. Additional Information Tectron Inc. Customer Snapshot Oracle WebCenter Sites

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