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• First-class help desk solution? [closed]

  - by Andy Gregory

  A help desk, for larger companies is a place for centralized help within an enterprise to help the users of their products and services.Therefore,to find the solution that best fits your business requirements, it is important to research, examine, and compare help desk software. As far as I know,Hesk is an free helpdesk software with some limited features while h2desk can provide the hosted solution. But for my small business,i just need a web based help desk software which can provide ticket management and knowledge base faq. We need unlimited staff support. Maybe a freeware help desk software can not meet our needs. So,we are willing to pay for effective helpdesk solution. But it should be low cost. We have gotten two choice: iKode Helpdesk Nethelpdesk Our helpdesk team are tend to iKode Helpdesk. Any other efficient first-class help desk solution to share?

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• What is name server of my domain, pointing to hosted site on Github Pages?

  - by nournia

  I've got one domain name and I want to set it up for my hosted site on Github Pages service. In the documentation this point is mentioned that If you are using a top-level domain like example.com, you must use an A record pointing to 204.232.175.78. But my domain registrar doesn't permit me to add a DNS Record. But only asks me to fill one table like this: Name Server (NS Record) Server Name ......... | Server IP ns53.parsihost.com | 94.232.173.52 ns2.parsihost.com | 206.223.171.254 I asked the registrar about this problem and they said to me "You must put Github's name server in those cells". So, what is the mapping from this table to DNS Records, and what is your advice for filling this kind of table?

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• MySQL Cluster transaction isolation level - READ_COMMITTED

  - by Doori Bar

  I'm learning by mostly reading the documentation. Unfortunately, http://dev.mysql.com/doc/refman/5.1/en/set-transaction.html#isolevel_read-committed doesn't say anything, while it says everything. Confused? Me too. ndb engine supports only "READ_COMMITTED" transaction isolation level. A. It starts by saying "sets and reads its own fresh snapshot", which I translate to: The transaction is having a separated 'zone' which whatever it stores there - is what it reads back. B. While out-side of the transaction, the old-values are unlocked. C. It continues with: "for locking reads" sentence - No idea what it means. Question: they claim only READ_COMMITTED transaction isolation level is supported, but while handling a BLOB or a TEXT, they say the isolation is now "locked for reading" too. So is it a contradiction? can a transaction LOCK for reading just as well while handling something other than BLOB/TEXT? (such as integers)

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• Suggestions for hosted file sharing services

  - by Jon

  Before I pose my question, I will give some insight as per my scenario: I work for a small business (cost is an important factor) Our bandwidth is limited and would not support an in-house FTP server We need to share files (mostly pdf, inDesign, Illustrator documents) to our clients, and as we expand, we are finding that our current locally-hosted FTP solution is too slow and is becoming a detriment to our sales team. What we need is a remotely hosted solution to share files with our clients, specifically with the following features: Greater than 100gb of secure storage The Ability to distribute unique log in credentials to clients, granting access to a personalized directory or folder, while limiting access to other files on the server. A relatively simple web-based UI for clients with limited computer knowledge We have considered a dedicated remote server, and web-based services (box.net, yousendit.com, onehub.com, filesanywhere.com) but I am unsure as per the direction we should be taking - have I left another solution out? What would you suggest? Thanks in advance.

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• Does CHECK TABLE add read/write locks?

  - by Ztyx

  Hi, Yesterday I ran CHECK TABLE on a table that is read very frequently. I scanned the MySQL documentation for CHECK TABLE for any mentions of "lock" (and found none) and also noticed that only SELECT privilege was required to run the command. I therefor concluded that the command did not do any read lock and was safe to run even in production. Sadly, running the command took 1 minute and 37 seconds and seemed to block all read access. My question is therefor, does CHECK TABLE do any read lock? Any other reason why I experienced a read block on the table? Thanks

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• Email Discovery from Fairly Large Mailbox (15gig) Exchange 2003.

  - by nysingh

  I have a request from our legal team to search a users' mailbox. the mailbox is 15gig and it is on exchange 2003. I am trying to run windows desktop search and google desktop. I have gotten them to index mailbox but getting the results into a folder to backup on cd is getting bit difficult. Windows desktop search and google desktop search does not allow you to copy results to another folder. Can anyone point me to right direction? What is the best way to index and copy the results of pst, mailbox or edb file? What is the best discovery methods? Thanks

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• How do I configure a swap partition using swapspace

  - by jcalfee314

  I finally have the swapspace project installed and running (via init.d). The purpose is to have a dynamically re-sizing swap partition. I'm clueless however on how to use it. It has good documentation but just does not go into that last step. How to I configure a swap partition using swapspace? The process is probably the same for any 3rd party program that would provide a swap space implementation to the kernel. I know this was intended to run as a process because the project provides an init.d script.

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• VLC stream with trickplay

  - by marjasin

  The idea is to start a video stream from one computer and watch it on another with the ability to start/stop the stream. I think I could do this with VLC but i haven't been able to figure out how. I've tried the following: (From the official forum) Stream with RTSP and RTP: on the server, run: % vlc -vvv input_stream --sout '#rtp{dst=192.168.0.12,port=1234,sdp=rtsp://server.example.org:8080/test.sdp}' on the client(s), run: % vlc rtsp://server.example.org:8080/test.sdp But this doesn't give me the ability to start/stop the stream from the client. According to the VLC release note something called "Trick play" was added in version 1.0. This seems to be what I'm looking for but i can't find any documentation that descibes how to use it.

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• How to serve a .php file locally?

  - by isomorphismes

  This part of the PHP documentation says that I should be able to make a small, fake server to serve up some local .php files in a folder using php -S localhost:8000 . But when I try that I get the following error: Usage: php [options] [-f] <file> [--] [args...] php [options] -r <code> [--] [args...] php [options] [-B <begin_code>] -R <code> [-E <end_code>] [--] [args...] php [options] [-B <begin_code>] -F <file> [-E <end_code>] [--] [args...] php [options] -- [args...] php [options] -a What am I doing wrong?

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• Bookmarks toolbar in Firefox 29?

  - by Magnetic_dud

  I love to have my favorite bookmarks (bookmarklets, and so on) on my firefox toolbar, but, surprise, in firefox 29 the toolbar is empty. I tried to use classic look restorer toolbar, but still the bookmarks toolbar is empty. When I add a new bookmark, I select "bookmark toolbar", but still is not shown on the toolbar. Should I wipe my firefox profile and try again (ugh, no, please), or it's because the firefox ui team decided that nobody likes toolbar? EDIT: I have the same problem at work, but here I don't have the permissions to uninstall and reinstall!! What can I do??? I can't just wipe my profile, because I must set up Firefox Sync in the classic way, that means I have to set up in Firefox<28 and then upgrade. When I drag bookmarks to the bookmarks tab, I get the forbidden icon (I took a photo because with a screenshot it doesn't show it)

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• HTTP Live Streaming Broadcast

  - by user761389

  I'm designing an app for streaming video from a device (e.g. iPhone) via a server to one or more devices and have been researching Apples HTTP Live Streaming protocol. One thing that isn't clear is whether it is possible to stream live video (with audio) to the server and then have it streamed simultaneously in real time to the client devices. From reading the documentation and technical notes from Apple it seems like the index file needs to be created before the segmented video files can be served to a client. Is this right? If so maybe HTTP Live Streaming isn't suitable in this case, what other technologies or software should I consider? Thanks

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• OpenBSD: Gateway outside subnet (works in Linux)

  - by kshade

  We need to set up an OpenBSD host to use a default gateway that's outside of it's subnet. This is all I need to do on Linux (not the actual IPs) to achieve it: ifconfig eth0 33.33.33.33/31 up route add 33.33.33.254 dev eth0 route add default gw 33.33.33.254 The problem is that we don't know the proper equivalent of the middle command in OpenBSD. The man page says: If the destination is directly reachable via an interface requiring no intermediary system to act as a gateway, the -iface modifier should be specified; Sadly we can't seem to figure out how to make it work with that. This is a virtual host on an OVH server, they have documentation for many other operating systems showing how to do it here: http://help.ovh.co.uk/BridgeClient

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• Adding/Removing Users For Permissions in XP

  - by Brian

  Hello, I have some specific folders that I grant members of my team permissions to. So I'll share a specific folder and add them as permissions. But after they are done I usually remove them from the list of permitted users. I was wondering if it's possible to setup a bat file to achieve this, to make my life easier. I was wondering if WMI or powershell has those kinds of capabilities. Just curious. Thanks.

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• How can I turn off flash fill automatically in Excel 2013?

  - by user3480643

  Flash fill breaks a lot of things in older excel documents. It causes maddeningly slow transfers from cell to cell after updating. I am trying to find a way to turn off "flash fill" in Excel 2013 automatically before rolling the product out to the rest of the staff in my company. Is there (preferably) a registry key that I can apply or a switch that I can include during the install that will turn this option off? Here is an image of the setting that I am looking to turn off: I haven't been able to find any documentation online about turning this off, other than this one page from MS: http://office.microsoft.com/en-ie/excel-help/turn-flash-fill-on-HA104043292.aspx

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• ESX Firewall Command Troubles

  - by John

  Hi, I am working on creating some firewall rules to stop some of the SSH brute-force attacks that we have seen recently on our ESX server hosts. I have tried the following rules from the CLI to first block all SSH traffic and then allow the two ranges that I am interested in: esxcfg-firewall --ipruleAdd 0.0.0.0/0,22,tcp,REJECT,"Block_SSH" esxcfg-firewall --ipruleAdd 11.130.0.0/16,22,tcp,ACCEPT,"Allow_PUBLIC_SSH" esxcfg-firewall --ipruleAdd 10.130.0.0/16,22,tcp,ACCEPT,"Allow_PRIVATE_SSH" However, these rules are not working as intended. I know that if you do not enter the block rule first, then the allow rule will not be processed. We are now having the issue where the first entered allow rule is being ignored such that the block rule works and the last entered allow rule works. I was curious if anyone had any ideas on how I could allow a few different ranges of IP's with the esxcfg-firewall --ipruleAdd command? I am at a loss and am having a hard time locating examples or further documentation about this. Thanks in advance for your help with this.

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• Linux server failover

  - by Lukasz

  I have two Linux servers (CentOS6) - both are identically configured connected to the same switch with a direct link between them. I only have one external IP that is assigned to eth0 on both servers (connected to the internet switch) with the interface shutdown on server 2. How can I failover to server 2 if server 1 dies - as stated they are linked directly so they can check for availability of each other via ping/tcp/udp. I toyed with Heartbeat but the documentation seems to be non-existent - not sure how to bring up an interface and start some services if the other server dies.

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• System Center 2012 R2 System Discovery Network Utilization

  - by AtomicReaction

  I'm in charge of a deployment of Microsoft System Center Configuration Manager 2012 R2. Currently, I'm working through the discovery methods and trying to decide how to enable automatic discovery of systems and users. On Microsoft's documentation, they warn that Configuration Manager Automatic Discovery traffic can get pretty significant if you aren't careful in your implementation. Can anyone who has used this give me some information on how much traffic I should expect? We currently have around 1000 computers and 4000 user accounts in Active Directory. Thanks!

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• Why is it taking longer to log into windows7?

  - by acidzombie24

  I installed windows 7 and it was file for weeks. Recently i created a 2nd user account, installed important updates, installed 1 game and AFAIK that is it. What did it? All three of theses doesnt seem they would cause logging in to take longer (maybe important updates did it?). It takes 90+ seconds to get a fully loaded desktop when it use to take ~30 second. Looking at msconfig and starup i see vmware, dtools, launchy and live messenger (msn). I know i had three of these and maybe all 4 during the last install how can i find out what made loggin in slow? -edit- i also installed visual studios rc1 team instead of beta2 and msvs 2008. But i hardly doubt msvs rc1 did it.

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• How can i simulate the production servers in my home for linux VMs [closed]

  - by user31

  I am thinking of making the small simulation of how the big companies run their system in my home environment to get the feeling. I have the server with 8GB ram , quad core processor. I am thinking of following setup if thats [possible because i have not worked with biger companies , so i want to know how can i do that I am thinking of creating 5 virtual machines VM1 will be database server and will have all databases like MySQL , postgreSQL , sqlite , mongodb and Oracle VM2 will be the web server and will have Apache and Tomcat installed VM3 will be the Filse server where i will have all the web sites file VM4 , i am thinking of as main box where i can install ptyon php java j2ee sites but not sure VM5 will have the server 22008 for c# .net applications my main idea is to be able to host the sites in php, python , java j2ee with spring Is my setup ok or i am missing few things. Please guide me with correct setup so that i can learn stuff

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• Exchange 2010 Prevent Authenticated Users From Sending Email From Any Address

  - by Chance

  I have recently been combating an SMTP AUTH attack in which one of my email accounts had been compromised and was being used to solicit spam. I have been able to identify the account and change the password however I would like to further restrict my exchange server. By default exchange 2010 allows for any authenticated user to specify any email address as the MAIL FROM address and it will accept it. Is there any way to restrict this so that only the authenticated account's email address will be able to be used as the MAIL FROM address? I have been looking through all ADPermissions for the SMTP connector however I can't find any documentation on how to accomplish this. Any suggestions would be greatly appreciated. Telnet Test Picture Telnet Test SMTP Connector Properties Pictures Permissions Tab

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• Best way to copy large amount of data between partitions

  - by skinp

  I'm looking to transfer data across 2 lv of an HP-UX server. I have a couple of those transfers to do, some of which are mostly binary (Oracle tablespace...) and some others are more text files (logs...). Used data size of the volumes is between 100Gb and 1Tb. Also, I will be changing the block size from 1K to 8K on some of these partitions... Things I'm looking for: Guarantees data integrity Fastest data transfer speed Keeps file ownership and permissions Right now, I've thought about dd, cp and rsync, but I'm not sure on the best one to use and the best way to use them...

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• In Wireshark's Protocol Hierarchy Statistics screen, is the total byte count of a capture the sum of the Bytes column or just the top line (Frame)?

  - by Howiecamp

  Part 1 - I'm looking at Wireshark's Protocol Hierarchy Statistics screen (sample below), is the total byte count of the capture the sum of the Bytes column or just the top line (Frame)? I'm 99% that it's the latter because of protocol rollup but I wanted to conform. Part 2 - From Wireshark documentation on this screen, "Protocol layers can consist of packets that won't contain any higher layer protocol, so the sum of all higher layer packets may not sum up to the protocols packet count. Example: In the screenshot TCP has 85,83% but the sum of the subprotocols (HTTP, ...) is much less. This may be caused by TCP protocol overhead, e.g. TCP ACK packets won't be counted as packets of the higher layer)." Can you explain this?

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• Server Sizing Methodology

  - by adbrpc

  Our development environment consist of JBoss 5.0.1 DB Server, SQL Server 2008, Oracle IDM. Hardware is Win 2008 32 bit, 4GB RAM. We have reached stage where our environment can not handle application resulting in JBoss shut down throwing out of memory errors and CPU reaching to 90% usage. I am looking methodology to calculate correct server sizing where I input TPS, max number of concurrent users, max CPU utilization etc.. to give me number of servers, RAM size, number of cores. I am expecting application to grow 10% annually. Load Balancer and Failover should also be taken in account while sizing.

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• After creating a mysql user with all privileges, the user cannot create databases in phpMyAdmin and only sees information_schema table

  - by GHarping

  This is a recurring problem for some reason... Using mysql 5.5, I am simply trying to create a user that can connect to the database remotely, have access to all databases, and create databases. I have created a user using: create user 'dev'@'%' identified by 'abcdefg'; then granted all permissions using: GRANT ALL ON *.* to 'dev'@'192.168.%' IDENTIFIED BY 'abcdefg' WITH GRANT OPTION; and the result is that the user cannot create databases, and can only see information_schema database for some reason. Databases Create database: Documentation No Privileges Database Ascending information_schema Total: 1 Does anyone know why this might be happening?

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• Teaming/Spanning Switch Ports

  - by KTech

  I like to team NICs on my servers. Since most workstations are giga-bit anymore I want to provide my servers a bit more bandwidth. I've read various things that say I am/am not supposed to bond the ports on the switch. I see benefit in doing it as I'm not sure how the switch ARP table handles the same MAC address on multiple ports. Suggestions on the "ideal" way to do it? If it matters, I have mix (various locations) of Dell and HP, web managed, Layer 2 switches. Servers are mostly Dell with Broadcom NICs.

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