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• Simple Introduction to using the Enterprise Manager SOA/BPM Facade API by Jaideep Ganguli

  - by JuergenKress

  There may be times when you need to expose just a small section of what is displayed in the Enterprise Manager console for SOA/BPM (EM console). A simple example can be where stakeholders on the systems integration or customer teams want to monitor a dashboard of statistics on how many instances of a composite have been created and how many have faulted. You can see this in the EM, as shown below Some of these stakeholders may not have knowledge of  EM console and they just want a quick view into the statistics, without having to navigate EM. This post describes how to use the Oracle Fusion Middleware Infrastructure Management Java API  for Oracle SOA Suite (also called the Facade API)  to build a custom ADF page to display this information. If you want a quick introduction in using the Facade API, this post is for you. Read the complete article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Enterprise Manager,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Prioritizing Product Features

  - by Robert May

  A very common task in Agile Environments is prioritization.  Teams that are functioning well will prioritize new features, old features, the backlog, and any other source of stories for the team, and they’ll do it regularly. Not all teams are good at prioritizing according to the real return on investment that building stories will yield to the company.  This is unfortunate.  Too often, teams end up building features that are less valuable, and everyone seems to know it except perhaps the product owner!  Most features built into software are never even used.  Clearly, not much return for features that go unused. So how does a company avoid building features that add little value to the company?  This is a tough question to answer, but usually, this prioritization starts at the top with the executives of the company.  After all, they’re responsible for the overall vision of the company. Here’s what I recommend: Know your market. Know your customers and users. Know where you’re going and what you want to achieve. Implement the Vision Know Your Market We often see companies that don’t know their market.  Personally, I’m surprised by this.  These companies don’t know who their competitors are, don’t know what features make their product desirable in the market, and in many cases, get by with saying, “I’ve been doing this for XX years.  I know what the market wants!”  In many cases, they equate “marketing” with “advertising” and don’t understand the difference. This is almost never true.  Good companies will spend significant amounts of time and money finding out who they’re competing against and what makes their competitors successful in the marketplace.  Good companies understand that marketing involves more than just advertising.  Often, marketing is mostly research and analysis, not sales.  Until you understand your market, you cannot know what features will give you the best return on your investment dollar. Good companies have a marketing department and can answer the next important step which is to know your customers and your users. Know your Customers and Users First, note that I included both customers and users.  They’re often not the same thing.  Users use the product that you build.  Customers buy the product that you build.  It’s a subtle difference, but too often, I’ve seen companies that focus exclusively on one or the other and are not successful simply because they ignore an important part of the group. If your company is doing appropriate marketing, you know that these are two different aspects of your product and that both deserve attention to have a product that is successful in your target market.  Your marketing department should be spending a lot of time understanding these personas and then conveying that information to the company. I’m always surprised when development teams think that they can build a product that people want to use without understanding the users of that product.  Developers think differently than most people in the world.  They know what the computer is doing.  The computer isn’t magic to them.  So when they assume that they know how to build something, they bring with them quite a bit of baggage.  Never assume that you know your customer unless you’re regularly having interaction with them.  Also, don’t just leave this to Marketing or Product Management.  Take them time to get your developers out with the customers as well.  Developers are very smart people, and often, seeing how someone uses their software inspires them to make a much better product. Very often, because the users and customers aren’t know, teams will spend a significant amount of time building apps that are super flexible and configurable so that any possible combination of feature can be used.  This demonstrates a clear lack of understanding of the customer.  Most configuration questions can quickly be answered by talking to the customer.  In most cases, if your software requires significant setup and configuration before its usable, you probably don’t know your customers and users very well. Until you know your customers, you cannot know what features will be most valuable to your customers and you cannot build those features in a way that your customers can use. Know Where You’re Going and What You Want to Achieve Many companies suffer from not having a plan.  Executives will tell the team to make them a plan.  The team, not knowing their market and customers and users, will come up with a plan that doesn’t reflect reality and doesn’t consider ROI.  Management then wonders why the product is doing poorly in the market place. Instead of leaving this up to the teams, as executives, work with Marketing to understand what broad categories of features will sell the most product in the marketplace.  Then, once you’ve determined that, give this vision to the team and let them run with it.  Revise the vision as needed, but avoid changing streams frequently.  Sure, sometimes you need to, but often, executives will change priorities many times a month, leading to nothing more than confusion.  If the team has a vision, they’ll be able to execute that vision far better than they could otherwise. By knowing what products are most important, you can set budgetary goals and guidelines that will help you achieve the vision that was created. Implement the Vision Creating the vision is often where the general executives stop participating in the plan.  The team is responsible for implementing that vision.  Executives should attend showcases and and should remain aware of the progress that the team is making towards meeting the vision, however. Once a broad vision has been created, the team should break that vision down into minimal market features (MMF).  These MMFs should be sized using story points so that, using the team’s velocity, an estimated cost can be determined for each feature.  The product management team should then try to quantify the relative value of the MMFs based on customer feedback and interviews.  Once the value and cost of creating the feature is understood, a return on investment can be calculated.  The features should then be prioritized with the MMF’s that have the highest value and lowest cost rising to the top of features to implement.  Don’t let politics get in the way! Once the MMF’s have been prioritized, they should go through release planning to schedule them for implementation. Conclusion By having a good grasp on the strategy of the company, your Agile teams can be much more effective.  Each and every story the team is implementing will roll up into features that matter to the company and provide ROI to them.  The steps outlined in this post should be repeated on a regular basis.  I recommend reviewing them at least once per quarter to make sure that the vision hasn’t shifted and that the teams are still working on what matters most to the company. Technorati Tags: Agile,Product Owner,ROI

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• Developing Schema Compare for Oracle (Part 1)

  - by Simon Cooper

  SQL Compare is one of Red Gate's most successful SQL Server tools; it allows developers and DBAs to compare and synchronize the contents of their databases. Although similar tools exist for Oracle, they are quite noticeably lacking in the usability and stability that SQL Compare is known for in the SQL Server world. We could see a real need for a usable schema comparison tools for Oracle, and so the Schema Compare for Oracle project was born. Over the next few weeks, as we come up to release of v1, I'll be doing a series of posts on the development of Schema Compare for Oracle. For the first post, I thought I would start with the main pitfalls that we stumbled across when developing the product, especially from a SQL Server background. 1. Schemas and Databases The most obvious difference is that the concept of a 'database' is quite different between Oracle and SQL Server. On SQL Server, one server instance has multiple databases, each with separate schemas. There is typically little communication between separate databases, and most databases are no more than about 1000-2000 objects. This means SQL Compare can register an entire database in a reasonable amount of time, and cross-database dependencies probably won't be an issue. It is a quite different scene under Oracle, however. The terms 'database' and 'instance' are used interchangeably, (although technically 'database' refers to the datafiles on disk, and 'instance' the running Oracle process that reads & writes to the database), and a database is a single conceptual entity. This immediately presents problems, as it is infeasible to register an entire database as we do in SQL Compare; in my Oracle install, using the standard recommended options, there are 63975 system objects. If we tried to register all those, not only would it take hours, but the client would probably run out of memory before we finished. As a result, we had to allow people to specify what schemas they wanted to register. This decision had quite a few knock-on effects for the design, which I will cover in a future post. 2. Connecting to Oracle The next obvious difference is in actually connecting to Oracle – in SQL Server, you can specify a server and database, and off you go. On Oracle things are slightly more complicated. SIDs, Service Names, and TNS A database (the files on disk) must have a unique identifier for the databases on the system, called the SID. It also has a global database name, which consists of a name (which doesn't have to match the SID) and a domain. Alternatively, you can identify a database using a service name, which normally has a 1-to-1 relationship with instances, but may not if, for example, using RAC (Real Application Clusters) for redundancy and failover. You specify the computer and instance you want to connect to using TNS (Transparent Network Substrate). The user-visible parts are a config file (tnsnames.ora) on the client machine that specifies how to connect to an instance. For example, the entry for one of my test instances is: SC_11GDB1 = (DESCRIPTION = (ADDRESS_LIST = (ADDRESS = (PROTOCOL = TCP)(HOST = simonctest)(PORT = 1521)) ) (CONNECT_DATA = (SID = 11gR1db1) ) ) This gives the hostname, port, and SID of the instance I want to connect to, and associates it with a name (SC_11GDB1). The tnsnames syntax also allows you to specify failover, multiple descriptions and address lists, and client load balancing. You can then specify this TNS identifier as the data source in a connection string. Although using ODP.NET (the .NET dlls provided by Oracle) was fine for internal prototype builds, once we released the EAP we discovered that this simply wasn't an acceptable solution for installs on other people's machines. Due to .NET assembly strong naming, users had to have installed on their machines the exact same version of the ODP.NET dlls as we had on our build server. We couldn't ship the ODP.NET dlls with our installer as the Oracle license agreement prohibited this, and we didn't want to force users to install another Oracle client just so they can run our program. To be able to list the TNS entries in the connection dialog, we also had to locate and parse the tnsnames.ora file, which was complicated by users with several Oracle client installs and intricate TNS entries. After much swearing at our computers, we eventually decided to use a third party Oracle connection library from Devart that we could ship with our program; this could use whatever client version was installed, parse the TNS entries for us, and also had the nice feature of being able to connect to an Oracle server without having any client installed at all. Unfortunately, their current license agreement prevents us from shipping an Oracle SDK, but that's a bridge we'll cross when we get to it. 3. Running synchronization scripts The most important difference is that in Oracle, DDL is non-transactional; you cannot rollback DDL statements like you can on SQL Server. Although we considered various solutions to this, including using the flashback archive or recycle bin, or generating an undo script, no reliable method of completely undoing a half-executed sync script has yet been found; so in this case we simply have to trust that the DBA or developer will check and verify the script before running it. However, before we got to that stage, we had to get the scripts to run in the first place... To run a synchronization script from SQL Compare we essentially pass the script over to the SqlCommand.ExecuteNonQuery method. However, when we tried to do the same for an OracleConnection we got a very strange error – 'ORA-00911: invalid character', even when running the most basic CREATE TABLE command. After much hair-pulling and Googling, we discovered that Oracle has got some very strange behaviour with semicolons at the end of statements. To understand what's going on, we need to take a quick foray into SQL and PL/SQL. PL/SQL is not T-SQL In SQL Server, T-SQL is the language used to interface with the database. It has DDL, DML, control flow, and many other nice features (like Turing-completeness) that you can mix and match in the same script. In Oracle, DDL SQL and PL/SQL are two completely separate languages, with different syntax, different datatypes and different execution engines within the instance. Oracle SQL is much more like 'pure' ANSI SQL, with no state, no control flow, and only the basic DML commands. PL/SQL is the Turing-complete language, but can only do DML and DCL (i.e. BEGIN TRANSATION commands). Any DDL or SQL commands that aren't recognised by the PL/SQL engine have to be passed back to the SQL engine via an EXECUTE IMMEDIATE command. In PL/SQL, a semicolons is a valid token used to delimit the end of a statement. In SQL, a semicolon is not a valid token (even though the Oracle documentation gives them at the end of the syntax diagrams) . When you execute the command CREATE TABLE table1 (COL1 NUMBER); in SQL*Plus the semicolon on the end is a command to SQL*Plus to execute the preceding statement on the server; it strips off the semicolon before passing it on. SQL Developer does a similar thing. When executing a PL/SQL block, however, the syntax is like so: BEGIN INSERT INTO table1 VALUES (1); INSERT INTO table1 VALUES (2); END; / In this case, the semicolon is accepted by the PL/SQL engine as a statement delimiter, and instead the / is the command to SQL*Plus to execute the current block. This explains the ORA-00911 error we got when trying to run the CREATE TABLE command – the server is complaining about the semicolon on the end. This also means that there is no SQL syntax to execute more than one DDL command in the same OracleCommand. Therefore, we would have to do a round-trip to the server for every command we want to execute. Obviously, this would cause lots of network traffic and be very slow on slow or congested networks. Our first attempt at a solution was to wrap every SQL statement (without semicolon) inside an EXECUTE IMMEDIATE command in a PL/SQL block and pass that to the server to execute. One downside of this solution is that we get no feedback as to how the script execution is going; we're currently evaluating better solutions to this thorny issue. Next up: Dependencies; how we solved the problem of being unable to register the entire database, and the knock-on effects to the whole product.

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• New Version 3.1 Endeca Information Discovery Now Available

  - by Mike.Hallett(at)Oracle-BI&EPM

  Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4 Business User Self-Service Data Mash-up Analysis and Discovery integrated with OBI11g and Hadoop Oracle Endeca Information Discovery 3.1 (OEID) is a major release that incorporates significant new self-service discovery capabilities for business users, including agile data mashup, extended support for unstructured analytics, and an even tighter integration with Oracle BI.  · Self-Service Data Mashup and Discovery Dashboards: business users can combine information from multiple sources, including their own up-loaded spreadsheets, to conduct analysis on the complete set.  Creating discovery dashboards has been made even easier by intuitive drag-and drop layouts and wizard-based configuration.  Business users can now build new discovery applications in minutes, without depending on IT. · Enhanced Integration with Oracle BI: OEID 3.1 enhances its’ native integration with Oracle Business Intelligence Foundation. Business users can now incorporate information from trusted BI warehouses, leveraging dimensions and attributes defined in Oracle’s Common Enterprise Information Model, but evolve them based on the varying day-to-day demands and requirements that they personally manage. · Deep Unstructured Analysis: business users can gain new insights from a wide variety of enterprise and public sources, helping companies to build an actionable Big Data strategy.  With OEID’s long-standing differentiation in correlating unstructured information with structured data, business users can now perform their own text mining to identify hidden concepts, without having to request support from IT. They can augment these insights with best in class keyword search and pattern matching, all in the context of rich, interactive visualizations and analytic summaries. · Enterprise-Class Self-Service Discovery:  OEID 3.1 enables IT to provide a powerful self-service platform to the business as part of a broader Business Analytics strategy, preserving the value of existing investments in data quality, governance, and security.  Business users can take advantage of IT-curated information to drive discovery across high volumes and varieties of data, and share insights with colleagues at a moment’s notice. · Harvest Content from the Web with the Endeca Web Acquisition Toolkit:  Oracle now provides best-of-breed data access to website content through the Oracle Endeca Web Acquisition Toolkit.  This provides an agile, graphical interface for developers to rapidly access and integrate any information exposed through a web front-end.  Organizations can now cost-effectively include content from consumer sites, industry forums, government or supplier portals, cloud applications, and myriad other web sources as part of their overall strategy for data discovery and unstructured analytics. For more information: OEID 3.1 OTN Software and Documentation Download And Endeca available for download on Software Delivery Cloud (eDelivery) New OEID 3.1 Videos on YouTube Oracle.com Endeca Site /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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• It was worth the wait… Welcome Oracle GoldenGate 11g Release 2

  - by Irem Radzik

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} It certainly was worth the wait to meet Oracle GoldenGate 11gR2, because it is full of new features on multiple fronts. In fact, this release has the longest and strongest list of new features in Oracle GoldenGate’s history. The new release brings GoldenGate closer to the Oracle Database while expanding the support for global implementations and heterogeneous systems. It is more secure, more flexible, and faster. We announced the availability of Oracle GoldenGate 11gR2 via a press release. If you haven’t seen it yet, please check it out. As covered in this announcement, there are a variety of improvements in the product: Integrated Capture for Oracle Database: brings Oracle GoldenGate’s Capture process closer to the Oracle Database engine and enables support for Advanced Compression among other benefits. Enhanced Conflict Detection & Resolution, speeds and simplifies the conflict detection and resolution process for Active-Active deployments. Globalization, meaning Oracle GoldenGate can be deployed for databases that use multi-byte/Unicode character sets. Security and Performance Improvements, includes support Federal Information Protection Standard (FIPS). Increased Extensibility by kicking off actions based on an event record in the transaction log or in the Trail file. Integration with Oracle Enterprise Manager 12c , in addition to the Oracle GoldenGate Monitor product. Expanded Heterogeneity, including capture from IBM DB2 for i on iSeries (AS/400) and delivery to Postgres We will explain these new features in more detail at our upcoming launch webcast: Harness the Power of the New Release of Oracle GoldenGate 11g- (Sept 12 8am/10am PT) In addition to learning more about these new features, the webcast will allow you to ask your questions to product management via live Q&A section. So, I hope you will not miss this opportunity to explore the new release of Oracle GoldenGate 11g and see how it can deliver enterprise-class real-time data integration solutions.. I look forward to a great webcast to unveil GoldenGate’s new capabilities.

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• MySql for Visual Studio 1.0.2 GA has been released

  - by fernando

  MySQL for Visual Studio is a new product including all of the Visual Studio integration previously available as part of Connector/Net.  The product is now released as GA and is appropriate for use in production environments.  It is compatible with MySQL Server versions 5.0-5.7 and Visual Studio versions 2008-2012.  It is now available as part of MySql Installer for Windows (http://dev.mysql.com/tech-resources/articles/mysql-installer-for-windows.html). The 1.0 version of MySQL for Visual Studio brings the following new features:   Workbench Launching.   MySql Utilities Launching.   Table Script Generation.   The functionality of the core libraries (ADO.NET, EF, ASP.NET providers is available as the separate download of Connector/NET 6.7). Features available from previous versions:        Server explorer connections     Design time support     Entity Framework designer (Database First & Model First)     Stored Routines Debugger     Intellisense     ASP.NET Website Configuration Tool Workbench Launching  ------------------------------------------- A context menu for connections in Server Explorer allows to launch Workbench (if Workbench is installed). MySql Utilities Launching  ------------------------------------------- A context menu for connections in Server Explorer allows to launch a prompt for MySql Utilities (if MySql Utilities is installed). Table Script Generation  ------------------------------------------- A context menu for tables is available in Server Explorer to generate the script for a table. The full list of bug fixes for "MySql for Visual Studio" 1.0 follows: 1.0.2 - Fix for Documentation not found (Oracle bug #6915712). - Fix for intellisense completion, now Views are displayed together with Tables calling intellisense (Oracle Bug #16881451). - Fix for parser syntax, now the parser supports the clause ALTER TABLE table_name RENAME {INDEX|KEY} old_index_name TO new_index_name introduced in MySql 5.7. (Oracle Bug #16881481) - Fix for Debugging a routine produces an error when binary log is enabled (Oracle bug #16941181). - Fix for WorkItem 552: MySql for Visual Studio Installer fails when installing against VS2008. - Fix for bug Vs plugin installer is not working (Oracle bug #16973339). - Fix for bug Release notes file has no notes about (Oracle bug #16973326). 1.0.1 - Fix for "README" file and "Release Notes" file referes to connector 6.6. - Fix for Parser fails to recognizes a complex view (Oracle bug #16815427). - Fix for Altering table's primary key in designer not working (Oracle bug #16866053). - Fix for Web configuration tool is not shown on mysql for visual studio (Oracle bug # 16902696). - Fix for Model first is not supported using mysql for visual studio (Oracle bug # 16902743). - Fix for Mysql for vs should not be installed with connector/net version < 6.7 (Oracle bug # 16902774). - Fix for Resolve assemblies dependencies between MySql.Data (Connector/Net version) and MySql.Data (WI # 460). - Fix for Showing an exception related to resources (Oracle bug #16903039). 1.0.0 - Added new option on Connection Node for Server Explorer Window in Visual Studio to give the user the option when WB is Installed to open the MySQL Utilities console window. - Added new option on Connection Node for Server Explorer Window in Visual Studio to give the user the option when WB is Installed to open the SQL Editor Window using the same connection. - Implemented a menu option to generate table script from server explorer context menu (Tracker task 433). - Fix for bug If using repair option, then vs2010 doesnt allow to connect to db (Oracle bug #16238242). - Fix for bug "Can't change the name for a view in view editor" (Oracle bug #13805346). - Fix for Debugger cannot debug stored procedures with a main begin labeled and declare statements included (Oracle bug #16002371). - Fix for bug If using repair option at Installer, then vs2010 doesnt allow to connect to db (Oracle bug #16238242). - Fix for "Cannot change the name for a Foreign Key in table designer" (Oracle bug #16238068). - Fix for error when trying to set primary key for a column with same name as mysql keyword (like INT) in table designer   (Oracle bug #16238102). - Fix for databases not displayed in connect dialog for mysql script when correcting credentials, after entering a bad password   (Oracle bug #13805337). - Fix for Debugger fails trying to debug a stored routine in a MySql server hosted in linux without lower_case_table_names option enabled   (MySql bug #69065, Oracle bug #16770384). - Fix for Debugger issue, Values through watch tab shouldn't allow to be modified (Oracle bug #14545448). - Fix for Visual Studio Mysql editor colors cannot be customized (Oracle bug #16453324, MySql bug #67994). The documentation is available as part of Connector/NET at http://dev.mysql.com/doc/refman/5.7/en/connector-net.html  Enjoy and thanks for the support!  --  Fernando Gonzalez Sanchez | Software Engineer |  Oracle MySQL Windows Experience Team, Connector/NET  Guadalajara | Jalisco | Mexico

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• RightNow CX @ OpenWorld: What to Experience

  - by Tony Berk

  We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM.   And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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• The Three-Legged Milk Stool - Why Oracle Fusion Incentive Compensation makes the difference!

  - by Richard Lefebvre

  During the London Olympics, we were exposed to dozens of athletes who worked with sports psychologists to maximize their performance. Executives often hire business psychologists to coach their teams to excellence. In the same vein, Fusion Incentive Compensation can be used to get people to change their sales behavior so we can make our numbers. But what about using incentive compensation solutions in a non-sales scenario to drive change? Recently, I was working an opportunity where a company was having a low user adoption rate for Salesforce.com, which was causing problems for them. I suggested they use Fusion Incentive Comp to change the reps' behavior. We tossed around the idea of tracking user adoption by creating a variable bonus for reps based on how well they forecasted revenues in the new system. Another thought was to reward the reps for how often they logged into the system or for the percentage of leads that became opportunities and turned into revenue. A new twist on a great product. Fusion CRM's Sweet Spot I'm excited about the sales performance management (SPM) tools in Fusion CRM. This trio of Incentive Compensation, Territory Management, and Quota Management sets us apart from the competition because Oracle is the only vendor that provides all three of these capabilities on a single tech stack, in a single application, and with a single look and feel. The niche vendors offer standalone territory or incentive compensation solutions, but then the customer has to custom build the other tools and can end up with a Frankenstein-type environment. On average, companies overpay sales commissions by three to eight percent. You calculate that number for a company the size of Oracle for one quarter and it makes a pretty air-tight financial case for using SPM tools to figure accurate commissions. Plus when sales reps get the right compensation, they can be out selling rather than spending precious time figuring out what they didn't get paid or looking for another job. And one more thing ... Oracle knows incentive comp. We have been a Gartner Market Scope leader in this space for the last five years. Our solution gets high marks because of its scalability and because of its interoperability with other technologies. And now that we're leading with Fusion, our incentive compensation offering includes the innovations that the Fusion team built, plus enhancements from the E-Business Suite Incentive Comp team. It's a case of making a good thing even better. (See product video.) The "Wedge" Apps In a number of accounts that I'm working on, there is a non-Oracle CRM system of record. That gives me the perfect opportunity to introduce the benefits of our SPM tools and to get the customer using Fusion. Then the door is wide open for the company to uptake more of Fusion CRM, especially since all the integrations they need are out of the box. I really believe that implementing this wedge of SPM tools is the ticket to taking market share away from other vendors. It allows us to insert ourselves in an environment where no other CRM solution in the market has the extending capabilities of Fusion. Not Just Your Usual Suspects Usually the stakeholders that I talk to for Territory Management are tightly aligned with the sales management team. When I sell the quota planning tool, I'm talking to finance people on the ERP side of the house who are measuring quotas and forecasting revenue. And then Incentive Comp is of most interest to the sales operations people, and generally these people roll up to either HR or the payroll department. I think of our Fusion SPM tools as a three-legged stool straddling an organization's Sales, Finance, and HR departments. So when you're prospecting for opportunities -- yes, people with a CRM perspective will be very interested -- but don't limit yourselves to that constituency. You might find stakeholders in accounting, revenue planning, or HR compensation teams. You just might discover, as I did at United Airlines, that the HR organization is spearheading the CRM project because incentive compensation is what they need ... and they're the ones with the budget. Jason Loh Global Solutions Manager, Fusion CRM Sales Planning Oracle Corporation

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• Oracle Advanced Security Options is Blank

  - by mak4pi

  I just installed Oracle DB 10gR2 with Oracle Advanced Security, but cannot see the algorithms. [user@db-1] adapters Installed Oracle Net transport protocols are: IPC BEQ TCP/IP SSL RAW Installed Oracle Net naming methods are: Local Naming (tnsnames.ora) Oracle Directory Naming Oracle Host Naming Oracle Names Server Naming Installed Oracle Advanced Security options are: Where are all the algorithms for Oracle Advanced Security options please? I checked the $ORACLE_HOME/bin/adapters file and it's looking for naea256i, naemd5i, etc. in the naetab.so file, but none of these are listed in the naetab.so file. What's wrong with the naetab.so file? Thanks.

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• Fast Data: Go Big. Go Fast.

  - by Dain C. Hansen

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 For those of you who may have missed it, today’s second full day of Oracle OpenWorld 2012 started with a rumpus. Joe Tucci, from EMC outlined the human face of big data with real examples of how big data is transforming our world. And no not the usual tried-and-true weblog examples, but real stories about taxi cab drivers in Singapore using big data to better optimize their routes as well as folks just trying to get a better hair cut. Next we heard from Thomas Kurian who talked at length about the important platform characteristics of Oracle’s Cloud and more specifically Oracle’s expanded Cloud Services portfolio. Especially interesting to our integration customers are the messaging support for Oracle’s Cloud applications. What this means is that now Oracle’s Cloud applications have a lightweight integration fabric that on-premise applications can communicate to it via REST-APIs using Oracle SOA Suite. It’s an important element to our strategy at Oracle that supports this idea that whether your requirements are for private or public, Oracle has a solution in the Cloud for all of your applications and we give you more deployment choice than any vendor. If this wasn’t enough to get the juices flowing, later that morning we heard from Hasan Rizvi who outlined in his Fusion Middleware session the four most important enterprise imperatives: Social, Mobile, Cloud, and a brand new one: Fast Data. Today, Rizvi made an important step in the definition of this term to explain that he believes it’s a convergence of four essential technology elements: Event Processing for event filtering, business rules – with Oracle Event Processing Data Transformation and Loading - with Oracle Data Integrator Real-time replication and integration – with Oracle GoldenGate Analytics and data discovery – with Oracle Business Intelligence Each of these four elements can be considered (and architect-ed) together on a single integrated platform that can help customers integrate any type of data (structured, semi-structured) leveraging new styles of big data technologies (MapReduce, HDFS, Hive, NoSQL) to process more volume and variety of data at a faster velocity with greater results.  Fast data processing (and especially real-time) has always been our credo at Oracle with each one of these products in Fusion Middleware. For example, Oracle GoldenGate continues to be made even faster with the recent 11g R2 Release of Oracle GoldenGate which gives us some even greater optimization to Oracle Database with Integrated Capture, as well as some new heterogeneity capabilities. With Oracle Data Integrator with Big Data Connectors, we’re seeing much improved performance by running MapReduce transformations natively on Hadoop systems. And with Oracle Event Processing we’re seeing some remarkable performance with customers like NTT Docomo. Check out their upcoming session at Oracle OpenWorld on Wednesday to hear more how this customer is using Event processing and Big Data together. If you missed any of these sessions and keynotes, not to worry. There's on-demand versions available on the Oracle OpenWorld website. You can also checkout our upcoming webcast where we will outline some of these new breakthroughs in Data Integration technologies for Big Data, Cloud, and Real-time in more details. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";}

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• x86 instruction encoding tables

  - by Cheery

  I'm in middle of rewriting my assembler. While at it I'm curious about implementing disassembly as well. I want to make it simple and compact, and there's concepts I can exploit while doing so. It is possible to determine rest of the x86 instruction encoding from opcode (maybe prefix bytes are required too, a bit). I know many people have written tables for doing it. I'm not interested about mnemonics but instruction encoding, because it is an actual hard problem there. For each opcode number I need to know: does this instruction contain modrm? how many immediate fields does this instruction have? what encoding does an immediate use? is the immediate in field an instruction pointer -relative address? what kind of registers does the modrm use for operand and register fields? sandpile.org has somewhat quite much what I'd need, but it's in format that isn't easy to parse. Before I start writing and validating those tables myself, I decided to write this question. Do you know about this kind of tables existing somewhere? In a form that doesn't require too much effort to parse.

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• x86 CMP Instruction Difference

  - by Pindatjuh

  Question What is the (non-trivial) difference between the following two x86 instructions? 39 /r CMP r/m32,r32 Compare r32 with r/m32 3B /r CMP r32,r/m32 Compare r/m32 with r32 Background I'm building a Java assembler, which will be used by my compiler's intermediate language to produce Windows-32 executables. Currently I have following code: final ModelBase mb = new ModelBase(); // create new memory model mb.addCode(new Compare(Register.ECX, Register.EAX)); // add code mb.addCode(new Compare(Register.EAX, Register.ECX)); // add code final FileOutputStream fos = new FileOutputStream(new File("test.exe")); mb.writeToFile(fos); fos.close(); To output a valid executable file, which contains two CMP instruction in a TEXT-section. The executable outputted to "text.exe" will do nothing interesting, but that's not the point. The class Compare is a wrapper around the CMP instruction. The above code produces (inspecting with OllyDbg): Address Hex dump Command 0040101F |. 3BC8 CMP ECX,EAX 00401021 |. 3BC1 CMP EAX,ECX The difference is subtle: if I use the 39 byte-opcode: Address Hex dump Command 0040101F |. 39C1 CMP ECX,EAX 00401021 |. 39C8 CMP EAX,ECX Which makes me wonder about their synonymity and why this even exists.

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• GCC/X86, Problems with relative jumps

  - by Ian Kelly

  I'm trying to do a relative jump in x86 assembly, however I can not get it to work. It seems that for some reason my jump keeps getting rewritten as an absolute jump or something. A simple example program for what I'm trying to do is this: .global main main: jmp 0x4 ret Since the jmp instruction is 4 bytes long and a relative jump is offset from the address of the jump + 1, this should be a fancy no-op. However, compiling and running this code will cause a segmentation fault. The real puzzler for me is that compiling it to the object level and then disassembling the object file shows that it looks like the assembler is correctly doing a relative jump, but after the file gets compiled the linker is changing it into another type of jump. For example if the above code was in a file called asmtest.s: $gcc -c asmtest.s $objdump -D asmtest.o ... Some info from objdump 00000000 <main>: 0: e9 00 00 00 00 jmp 5 <main+0x5> 5: c3 ret This looks like the assembler correctly made a relative jump, although it's suspicious that the jmp instruction is filled with 0s. I then used gcc to link it then disassembled it and got this: $gcc -o asmtest asmtest.o $objdump -d asmtest ...Extra info and other disassembled functions 08048394 <main>: 8048394: e9 6b 7c fb f7 jmp 4 <_init-0x8048274> 8048399: c3 ret This to me looks like the linker rewrote the jmp statement, or substituted the 5 in for another address. So my question comes down to, what am I doing wrong? Am I specifying the offset incorrectly? Am I misunderstanding how relative jumps work? Is gcc trying to make sure I don't do dangerous things in my code?

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• I'm about to learn x86 assembly on os x 10.6 let me know how compile..plz

  - by kevin choung

  hello~ I'm about to learn x86 assembly language on mac os x... I'm using as instruction to compile assembly file in commend window. but I have several errors.. and I don't know how I can get through.. here is the errors and my assembly code.. which is quite simple. **ung-mi-lims-macbook-pro:pa2 ungmi$ as swap.s swap.s:16:Unknown pseudo-op: .type swap.s:16:Rest of line ignored. 1st junk character valued 115 (s). swap.s:19:suffix or operands invalid for `push' swap.s:46:suffix or operands invalid for `pop' ung-mi-lims-macbook-pro:pa2 ungmi$** and the source is .text .align 4 .globl swap .type swap,@function swap: pushl %ebp movl %esp, %ebp movl %ebp, %esp popl %ebp ret and I searched some solution which is I have to put -arch i386 than **ung-mi-lims-macbook-pro:pa2 ungmi$ as -arch i386 swap.s swap.s:16:Unknown pseudo-op: .type swap.s:16:Rest of line ignored. 1st junk character valued 115 (s). ung-mi-lims-macbook-pro:pa2 ungmi$** could you help me out.. just let me know what I need to compile assembly file.. I have xcode already.. and I'd rather to do this with commend window..and vi editor.. I will be waiting for your answer... plz help me.

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• Can I use imp/exp tools to migrate database from Oracle 9 to Oracle 10

  - by Karol Kolenda

  I'm subcontractor and my client wants to upgrade Oracle database from 9 to 10. Other vendor is going to perform the upgrade process, and I was asked to create whatever backup I need before the upgrade, and then recreate the environment in Oracle 10. All my data is stored in a separate database in a single schema. No fancy relations, scripts or anything like this (actual app supports different dbs: Oracle, SQL Server, Postgres so we want to avoid any DB-specific code). I was hoping to use imp/exp but I'm not sure if imp/exp are backward compatible (exp from O9 and imp to O10)? If there is a better/recommended way of dealing with similar situation, I'll be grateful for any advice.

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• Websphere/Oracle 11 - much more Heap Usage than with Oracle 10

  - by swalkner

  Hi all, while testing our application with Oracle 11 (previously, we had Oracle 10), we saw that our server uses much more heap space. It seems as it has something to do with T4CConnection; there are 500 objects of T4CConnection allocated. Someone told me, that Oracle 11 is using SoftReferences to keep the connection pool; but we don't need that. Is that correct? Could that be the problem for the increased heap space? If yes - how can we avoid connection pooling? Thanks a lot!!

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• Oracle WebCenter Portal: Pagelet Producer – What’s New in 11.1.1.6.0 Release

  - by kellsey.ruppel

  Igor Plyakov, Sr. Principal Product Marketing Manager is back to share what's new in Oracle WebCenter Portal: Pagelet Producer. In February 2012 Oracle released 11g Release 1 (11.1.1.6.0) for WebCenter Portal. Pagelet Producer (aka Ensemble) that came out with this release added support for several new capabilities that are described in this post. As of 11.1.1.5.0 release the Pagelet Producer can expose WSRP and JPDK portlets as pagelets that can then be consumed in any portal or any third-party application that does not have a WSRP consumer. Now Pagelet Producer team is working on simplifying use of pagelets in WebCenter Sites. To expose WSRP portlets a new Producer should be registered with Pagelet Producer which can be done using Enterprise Manager, WLST or the Pagelet Producer Administration Console (for details see Section 25.9 of Administrator’s Guide for Oracle WebCenter Portal). If the producer requires authentication, Pagelet Producer allows you to select and use one of standard WSS token profiles.  After registration is finished a new resource is created and automatically populated with pagelets that represent the portlets associated with the WSRP endpoint.  For 11.1.1.6.0 release we completed extensive testing of consuming all WebCenter Services that are exposed as WSRP portlets by E2.0 Producer and delivery them as pagelets to WebCenter Interaction portal. In Pagelet Producer 11.1.1.6.0 release we added OpenSocial container that allows consuming gadgets from other OpenSocial containers, e.g. iGoogle, and expose them as pagelets. You can also use Pagelet Producer to host OpenSocial gadgets that could leverage OpenSocial APIs that it supports – People, Activities, Appdata and Pub-Sub features. Note that People and Activities expose the People Connections and Activity Stream from WebCenter Portal, i.e. to use these features Pagelet Producer requires connection to WebCenter Portal schema. Pub-Sub allows leveraging OpenAJAX Hub API for inter-gadget communication. In addition to these major new additions in Pagelet Producer 11.1.1.6.0 release we also extended several functional modules: The Clipping module was extended to support clipping of multiple regions on web resource page and then re-assembly of these separately clipped regions into a single pagelet. The auto-login feature can now be applied to web resources protected with Kerberos authentication; you would find this new functionality handy for consuming SharePoint web parts The logging module now supports full HTTP traffic between the Pagelet Producer and proxied web resource. At last, as the rest of WebCenter Portal stack the Pagelet Producer 11.1.1.6.0 can run on IBM WebSphere Application Server.

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• Tech Article: Oracle ADF Essentials - Continuous Integration with Hudson

  - by OracleTechnologyNetwork

  The basics of installing and configuring the Hudson integration engine to continuously build and test Oracle ADF applications

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• Real User Experience Insight: Oracle’s Approach to User Experience

  - by JuergenKress

  This self-study course is the first in a series about Oracle Real User Experience Insight. Intended for a broad, general audience, this course begins with a discussion on why user experience is important, followed by Oracle’s approach to user experience. Next, several use cases for Real User Experience Insight is presented. The course ends by showing how Real User Experience Insight is integrated with Oracle Enterprise Manager 12c. This course is a suggested prerequisite for the other two self-studies in this series, one that focuses on basic navigation, data structures and workflows, and the other that focuses on best practices in deployment. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: real user experience,education,training,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Base de Datos Oracle, su mejor opción para reducir costos de IT

  - by Ivan Hassig

  Por Victoria Cadavid Sr. Sales Cosultant Oracle Direct Uno de los principales desafíos en la administración de centros de datos es la reducción de costos de operación. A medida que las compañías crecen y los proveedores de tecnología ofrecen soluciones cada vez más robustas, conservar el equilibrio entre desempeño, soporte al negocio y gestión del Costo Total de Propiedad es un desafío cada vez mayor para los Gerentes de Tecnología y para los Administradores de Centros de Datos. Las estrategias más comunes para conseguir reducción en los costos de administración de Centros de Datos y en la gestión de Tecnología de una organización en general, se enfocan en la mejora del desempeño de las aplicaciones, reducción del costo de administración y adquisición de hardware, reducción de los costos de almacenamiento, aumento de la productividad en la administración de las Bases de Datos y mejora en la atención de requerimientos y prestación de servicios de mesa de ayuda, sin embargo, las estrategias de reducción de costos deben contemplar también la reducción de costos asociados a pérdida y robo de información, cumplimiento regulatorio, generación de valor y continuidad del negocio, que comúnmente se conciben como iniciativas aisladas que no siempre se adelantan con el ánimo de apoyar la reducción de costos. Una iniciativa integral de reducción de costos de TI, debe contemplar cada uno de los factores que  generan costo y pueden ser optimizados. En este artículo queremos abordar la reducción de costos de tecnología a partir de la adopción del que según los expertos es el motor de Base de Datos # del mercado.Durante años, la base de datos Oracle ha sido reconocida por su velocidad, confiabilidad, seguridad y capacidad para soportar cargas de datos tanto de aplicaciones altamente transaccionales, como de Bodegas de datos e incluso análisis de Big Data , ofreciendo alto desempeño y facilidades de administración, sin embrago, cuando pensamos en proyectos de reducción de costos de IT, además de la capacidad para soportar aplicaciones (incluso aplicaciones altamente transaccionales) con alto desempeño, pensamos en procesos de automatización, optimización de recursos, consolidación, virtualización e incluso alternativas más cómodas de licenciamiento. La Base de Datos Oracle está diseñada para proveer todas las capacidades que un área de tecnología necesita para reducir costos, adaptándose a los diferentes escenarios de negocio y a las capacidades y características de cada organización.Es así, como además del motor de Base de Datos, Oracle ofrece una serie de soluciones para optimizar la administración de la información a través de mecanismos de optimización del uso del storage, continuidad del Negocio, consolidación de infraestructura, seguridad y administración automática, que propenden por un mejor uso de los recursos de tecnología, ofrecen opciones avanzadas de configuración y direccionan la reducción de los tiempos de las tareas operativas más comunes. Una de las opciones de la base de datos que se pueden provechar para reducir costos de hardware es Oracle Real Application Clusters. Esta solución de clustering permite que varios servidores (incluso servidores de bajo costo) trabajen en conjunto para soportar Grids o Nubes Privadas de Bases de Datos, proporcionando los beneficios de la consolidación de infraestructura, los esquemas de alta disponibilidad, rápido desempeño y escalabilidad por demanda, haciendo que el aprovisionamiento, el mantenimiento de las bases de datos y la adición de nuevos nodos se lleve e cabo de una forma más rápida y con menos riesgo, además de apalancar las inversiones en servidores de menor costo. Otra de las soluciones que promueven la reducción de costos de Tecnología es Oracle In-Memory Database Cache que permite almacenar y procesar datos en la memoria de las aplicaciones, permitiendo el máximo aprovechamiento de los recursos de procesamiento de la capa media, lo que cobra mucho valor en escenarios de alta transaccionalidad. De este modo se saca el mayor provecho de los recursos de procesamiento evitando crecimiento innecesario en recursos de hardware. Otra de las formas de evitar inversiones innecesarias en hardware, aprovechando los recursos existentes, incluso en escenarios de alto crecimiento de los volúmenes de información es la compresión de los datos. Oracle Advanced Compression permite comprimir hasta 4 veces los diferentes tipos de datos, mejorando la capacidad de almacenamiento, sin comprometer el desempeño de las aplicaciones. Desde el lado del almacenamiento también se pueden conseguir reducciones importantes de los costos de IT. En este escenario, la tecnología propia de la base de Datos Oracle ofrece capacidades de Administración Automática del Almacenamiento que no solo permiten una distribución óptima de los datos en los discos físicos para garantizar el máximo desempeño, sino que facilitan el aprovisionamiento y la remoción de discos defectuosos y ofrecen balanceo y mirroring, garantizando el uso máximo de cada uno de los dispositivos y la disponibilidad de los datos. Otra de las soluciones que facilitan la administración del almacenamiento es Oracle Partitioning, una opción de la Base de Datos que permite dividir grandes tablas en estructuras más pequeñas. Esta aproximación facilita la administración del ciclo de vida de la información y permite por ejemplo, separar los datos históricos (que generalmente se convierten en información de solo lectura y no tienen un alto volumen de consulta) y enviarlos a un almacenamiento de bajo costos, conservando la data activa en dispositivos de almacenamiento más ágiles. Adicionalmente, Oracle Partitioning facilita la administración de las bases de datos que tienen un gran volumen de registros y mejora el desempeño de la base de datos gracias a la posibilidad de optimizar las consultas haciendo uso únicamente de las particiones relevantes de una tabla o índice en el proceso de búsqueda. Otros factores adicionales, que pueden generar costos innecesarios a los departamentos de Tecnología son: La pérdida, corrupción o robo de datos y la falta de disponibilidad de las aplicaciones para dar soporte al negocio. Para evitar este tipo de situaciones que pueden acarrear multas y pérdida de negocios y de dinero, Oracle ofrece soluciones que permiten proteger y auditar la base de datos, recuperar la información en caso de corrupción o ejecución de acciones que comprometan la integridad de la información y soluciones que permitan garantizar que la información de las aplicaciones tenga una disponibilidad de 7x24. Ya hablamos de los beneficios de Oracle RAC, para facilitar los procesos de Consolidación y mejorar el desempeño de las aplicaciones, sin embrago esta solución, es sumamente útil en escenarios dónde las organizaciones de quieren garantizar una alta disponibilidad de la información, ante fallo de los servidores o en eventos de desconexión planeada para realizar labores de mantenimiento. Además de Oracle RAC, existen soluciones como Oracle Data Guard y Active Data Guard que permiten replicar de forma automática las bases de datos hacia un centro de datos de contingencia, permitiendo una recuperación inmediata ante eventos que deshabiliten por completo un centro de datos. Además de lo anterior, Active Data Guard, permite aprovechar la base de datos de contingencia para realizar labores de consulta, mejorando el desempeño de las aplicaciones. Desde el punto de vista de mejora en la seguridad, Oracle cuenta con soluciones como Advanced security que permite encriptar los datos y los canales a través de los cueles se comparte la información, Total Recall, que permite visualizar los cambios realizados a la base de datos en un momento determinado del tiempo, para evitar pérdida y corrupción de datos, Database Vault que permite restringir el acceso de los usuarios privilegiados a información confidencial, Audit Vault, que permite verificar quién hizo qué y cuándo dentro de las bases de datos de una organización y Oracle Data Masking que permite enmascarar los datos para garantizar la protección de la información sensible y el cumplimiento de las políticas y normas relacionadas con protección de información confidencial, por ejemplo, mientras las aplicaciones pasan del ambiente de desarrollo al ambiente de producción. Como mencionamos en un comienzo, las iniciativas de reducción de costos de tecnología deben apalancarse en estrategias que contemplen los diferentes factores que puedan generar sobre costos, los factores de riesgo que puedan acarrear costos no previsto, el aprovechamiento de los recursos actuales, para evitar inversiones innecesarias y los factores de optimización que permitan el máximo aprovechamiento de las inversiones actuales. Como vimos, todas estas iniciativas pueden ser abordadas haciendo uso de la tecnología de Oracle a nivel de Base de Datos, lo más importante es detectar los puntos críticos a nivel de riesgo, diagnosticar las proporción en que están siendo aprovechados los recursos actuales y definir las prioridades de la organización y del área de IT, para así dar inicio a todas aquellas iniciativas que de forma gradual, van a evitar sobrecostos e inversiones innecesarias, proporcionando un mayor apoyo al negocio y un impacto significativo en la productividad de la organización. Más información http://www.oracle.com/lad/products/database/index.html?ssSourceSiteId=otnes 1Fuente: Market Share: All Software Markets, Worldwide 2011 by Colleen Graham, Joanne Correia, David Coyle, Fabrizio Biscotti, Matthew Cheung, Ruggero Contu, Yanna Dharmasthira, Tom Eid, Chad Eschinger, Bianca Granetto, Hai Hong Swinehart, Sharon Mertz, Chris Pang, Asheesh Raina, Dan Sommer, Bhavish Sood, Marianne D'Aquila, Laurie Wurster and Jie Zhang. - March 29, 2012 2Big Data: Información recopilada desde fuentes no tradicionales como blogs, redes sociales, email, sensores, fotografías, grabaciones en video, etc. que normalmente se encuentran de forma no estructurada y en un gran volumen

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• Oracle Security Webcast - today

  - by Alex Blyth

  Hi AllHere are the details for today's (12th May 2010) webcast on "Oracle Database Security"  -  beginning at 1.30pm (Sydney, Australia Time) :Webcast is at http://strtc.oracle.com (IE6, 7 & 8 supported only)Conference ID for the webcast is 6690429Conference Key: securityEnrollment is required. Please click here to enroll.Please use your real name in the name field (just makes it easier for us to help you out if we can't answer your questions on the call)Audio details:NZ Toll Free - 0800 888 157 orAU Toll Free - 1800420354 (or +61 2 8064 0613Meeting ID: 7914841Meeting Passcode: 12052010Talk to you all at 1.30CheersAlex

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• Oracle and ATG: The Next Generation of Customer Experience

  - by divya.malik

  Oracle today announced that it has completed the acquisition of Art Technology Group (ATG), Inc. In a webcast this morning, Thomas Kurian, Executive Vice President, Oracle Anthony Lye, Senior Vice President, CRM at Oracle and  Ken Volpe, Senior Vice President of Products and Technology from ATG, presented the rationale, strategy and future direction with this acquisition, ATG is a leading E-Commerce service provider and Oracle is a leading CRM and Retail Applications provider, which makes it a winning team. There has been a lot of positive feedback from the analysts, press as well as customers. “As a customer of both Oracle and ATG, we view the integration of the two companies as a natural fit,” said Kevin Cunnington, Global Head of Online, Vodafone Group. “We look forward to new efficiencies that address our online and cross-channel business strategies and help us further provide superior customer experiences.” For more information about Oracle and ATG: Overiew and FAQs Webcast Press Release Technorati Tags: oracle,oracle siebel crm,atg,crm

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• PHP OCI8 and Oracle 11g DRCP Connection Pooling in Pictures

  - by christopher.jones

  Here is a screen shot from a PHP OCI8 connection pooling demo that I like to run. It graphically shows how little database host memory is needed when using DRCP connection pooling with Oracle Database 11g. Migrating to DRCP can be as simple as starting the pool and changing the connection string in your PHP application. The script that generated the data for this graph was a simple "Parts" query application being run under various simulated user loads. I was running the database on a small Oracle Linux server with just 2G of memory. I used PHP OCI8 1.4. Apache is in pre-fork mode, as needed for PHP. Each graph has time on the horizontal access in arbitrary 'tick' time units. Click the image to see it full sized. Pooled connections Beginning with the top left graph, At tick time 65 I used Apache's 'ab' tool to start 100 concurrent 'users' running the application. These users connected to the database using DRCP: $c = oci_pconnect('phpdemo', 'welcome', 'myhost/orcl:pooled'); A second hundred DRCP users were added to the system at tick 80 and a final hundred users added at tick 100. At about tick 110 I stopped the test and restarted Apache. This closed all the connections. The bottom left graph shows the number of statements being executed by the database per second, with some spikes for background database activity and some variability for this small test. Each extra batch of users adds another 'step' of load to the system. Looking at the top right Server Process graph shows the database server processes doing the query work for each web user. As user load is added, the DRCP server pool increases (in green). The pool is initially at its default size 4 and quickly ramps up to about (I'm guessing) 35. At tick time 100 the pool increases to my configured maximum of 40 processes. Those 40 processes are doing the query work for all 300 web users. When I stopped the test at tick 110, the pooled processes remained open waiting for more users to connect. If I had left the test quiet for the DRCP 'inactivity_timeout' period (300 seconds by default), the pool would have shrunk back to 4 processes. Looking at the bottom right, you can see the amount of memory being consumed by the database. During the initial quiet period about 500M of memory was in use. The absolute number is just an indication of my particular DB configuration. As the number of pooled processes increases, each process needs more memory. You can see the shape of the memory graph echoes the Server Process graph above it. Each of the 300 web users will also need a few kilobytes but this is almost too small to see on the graph. Non-pooled connections Compare the DRCP case with using 'dedicated server' processes. At tick 140 I started 100 web users who did not use pooled connections: $c = oci_pconnect('phpdemo', 'welcome', 'myhost/orcl'); This connection string change is the only difference between the two tests. At ticks 155 and 165 I started two more batches of 100 simulated users each. At about tick 195 I stopped the user load but left Apache running. Apache then gradually returned to its quiescent state, killing idle httpd processes and producing the downward slope at the right of the graphs as the persistent database connection in each Apache process was closed. The Executions per Second graph on the bottom left shows the same step increases as for the earlier DRCP case. The database is handling this load. But look at the number of Server processes on the top right graph. There is now a one-to-one correspondence between Apache/PHP processes and DB server processes. Each PHP processes has one DB server processes dedicated to it. Hence the term 'dedicated server'. The memory required on the database is proportional to all those database server processes started. Almost all my system's memory was consumed. I doubt it would have coped with any more user load. Summary Oracle Database 11g DRCP connection pooling significantly reduces database host memory requirements allow more system memory to be allocated for the SGA and allowing the system to scale to handled thousands of concurrent PHP users. Even for small systems, using DRCP allows more web users to be active. More information about PHP and DRCP can be found in the PHP Scalability and High Availability chapter of The Underground PHP and Oracle Manual.

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• Technical Article: Overview of Performance Tuning Tools in Oracle Fusion Middleware

  - by OracleTechnologyNetwork

  Oracle Fusion Middleware comes with a great toolset for investigating suspicious application behavior.

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• Up in the Air: Team Oracle Play-by-Play

  - by Aaron Lazenby

  Yesterday, I had the amazing opportunity to fly along with Sean D. Tucker and Team Oracle. Leaving from the San Carols airport, we did a 30 minute flight over the Pacific just south of the coastal town of Half Moon Bay. In that half hour, I rode through a massive 4G loop, survived a crushing hammerhead, and took control of the plane to perform a basic wing over (you can learn what the heck I'm talking about by visiting this website). I have lots of great video, but it's going to take me some time to make sense of it. For now, here's my Twitter-based play-by-play of yesterday's events. Many thanks to Sean D. Tucker and the whole crew (Ben and Ian, especially) for this great opportunity to fly with Team Oracle.Live tweets from @OracleProfitI will be spending the afternoon in a stunt plane, upside down above the San Francisco bay. http://bit.ly/cwkrkIAt the San Carlos airport. More than slightly freaked out. Shaking hands diminish texting ability. Slightly reassuring. http://yfrog.com/1qt61nj There go the doors to the photo plane... #teamoracle http://yfrog.com/58ywljSean D Tucker assures me: "The sky is a great place to be." Helpful, but I'm still nervous. #teamoracle"You get a parachute. He gets a harness." How was this decision made? #teamoracleThe plane with @radu43 has returned. I'm up next...Couldn't help myself...drank a soda before flying. Mistake? We'll see... #teamoracleAdvice of the day "If you pull with two hands, you improve the chances of the chute deploying on the first try." Lovely. #teamoracleI feel so strange. But I flew a high performance airplane. And did an aerobatics move. Wild. #teamoracle"Flying ten feet off he ground, upside-down at 250 miles per hour isn't exciting to me." Sean D. Tucker #teamoracle"What is exciting to me is flying that perfect pattern, just like I imagined it in my head." Sean D. Tucker #teamoracle"You're going to sleep well tonight. You just carried four times your body weight." #teamoracle #gforce Just watched the #teamoracle plane take off for its flight home. I'm waiting for Caltrain. #undignifiedanticlimaxEnough with the #teamoracle. Check http://blogs.oracle.com/profit for the video. Coming soon! 

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