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• Pet Peeves with the Windows Phone 7 Marketplace

  - by Bil Simser

  Have you ever noticed how something things just gnaw at your very being. This is the case with the WP7 marketplace, the Zune software, and the things that drive me batshit crazy with a side of fries. To go. I wanted to share. XBox Live is Not the Centre of the Universe Okay, it’s fine that the Zune software has an XBox live tag for games so can see them clearly but do we really need to have it shoved down our throats. On every click? Click on Games in the marketplace: The first thing that it defaults to on the filters on the right is XBox Live: Okay. Fine. However if you change it (say to Paid) then click onto a title when you come back from that title is the filter still set to Paid? No. It’s back to XBox Live again. Really? Give us a break. If you change to any filter on any other genre then click on the selected title, it doesn’t revert back to anything. It stays on the selection you picked. Let’s be fair here. The Games genre should behave just like every other one. If I pick Paid then when I come back to the list please remember that. Double Dipping On the subject of XBox Live titles, Microsoft (and developers who have an agreement with Microsoft to produce Live titles, which generally rules out indie game developers) is double dipping with regards to exposure of their titles. Here’s the Puzzle and Trivia Game section on the Marketplace for XBox Live titles: And here’s the same category filtered on Paid titles: See the problem? Two indie titles while the rest are XBox Live ones. So while XBL has it’s filter, they also get to showcase their wares in the Paid and Free filters as well. If you’re going to have an XBox Live filter then use it and stop pushing down indie titles until they’re off the screen (on some genres this is already the case). Free and Paid titles should be just that and not include XBox Live ones. If you’re really stoked that people can’t find the Free XBox Live titles vs. the paid ones, then create a Free XBox Live filter and a Paid XBox Live filter. I don’t think we would mind much. Whose Trial is it Anyways? You might notice apps in the marketplace with titles like “My Fart App Professional Lite” or “Silicon Lamb Spleen Builder Free”. When you submit and app to the marketplace it can either be free or paid. If it’s a paid app you also have the option to submit it with Trial capabilities. It’s up to you to decide what you offer in the trial version but trial versions can be purchased from within the app so after someone trys out your app (for free) and wants to unlock the Super Secret Obama Spy Ring Level, they can just go to the marketplace from your app (if you built that functionality in) and upgrade to the paid version. However it creates a rift of sorts when it comes to visibility. Some developers go the route of the paid app with a trial version, others decide to submit *two* apps instead of one. One app is the “Free” or “Lite” verions and the other is the paid version. Why go to the hassle of submitting two apps when you can just create a trial version in the same app? Again, visibility. There’s no way to tell Paid apps with Trial versions and ones without (it’s an option, you don’t have to provide trial versions, although I think it’s a good idea). However there is a way to see the Free apps from the Paid ones so some submit the two apps and have the Free version have links to buy the paid one (again through the Marketplace tasks in the API). What we as developers need for visibility is a new filter. Trial. That’s it. It would simply filter on Paid apps that have trial capabilities and surface up those apps just like the free ones. If Microsoft added this filter to the marketplace, it would eliminate the need for people to submit their “Free” and “Lite” versions and make it easier for the developer not to have to maintain two systems. I mean, is it really that hard? Can’t be any more difficult than the XBox Live Filter that’s already there. Location is Everything The last thing on my bucket list is about location. When I launch Zune I’m running in my native location setting, Canada. What’s great is that I navigate to the Travel Tools section where I have one of my apps and behold the splendour that I see: There are my apps in the number 1 and number 4 slot for top selling in that category. I show it to my wife to make up for the sleepless nights writing this stuff and we dance around and celebrate. Then I change my location on my operation system to United States and re-launch Zune. WTF? My flight app has slipped to the 10th spot (I’m only showing 4 across here out of the 7 in Zune) and my border check app that was #1 is now in the 32nd spot! End of celebration. Not only is relevance being looked at here, I value the comments people make on may apps as do most developers. I want to respond to them and show them that I’m listening. The next version of my border app will provide multiple camera angles. However when I’m running in my native Canada location, I only see two reviews. Changing over to United States I see fourteen! While there are tools out there to provide with you a unified view, I shouldn’t have to rely on them. My own Zune desktop software should allow me to see everything. I realize that some developers will submit an app and only target it for some locations and that’s their choice. However I shouldn’t have to jump through hoops to see what apps are ahead of mine, or see people comments and ratings. Another proposal. Either unify the marketplace (i.e. when I’m looking at it show me everything combined) or let me choose a filter. I think the first option might be difficult as you’re trying to average out top selling apps across all markets and have to deal with some apps that have been omitted from some markets. Although I think you could come up with a set of use cases that would handle that, maybe that’s too much work. At the very least, let us developers view the markets in a drop down or something from within the Zune desktop. Having to shut down Zune, change our location, and re-launch Zune to see other perspectives is just too onerous. A Call to Action These are just one mans opinion. Do you agree? Disagree? Feel hungry for a bacon sandwich? Let everyone know via the comments below. Perhaps someone from Microsoft will be reading and take some of these ideas under advisement. Maybe not, but at least let’s get the word out that we really want to see some change. Egypt can do it, why not WP7 developers!

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• Fraud Detection with the SQL Server Suite Part 2

  - by Dejan Sarka

  This is the second part of the fraud detection whitepaper. You can find the first part in my previous blog post about this topic. My Approach to Data Mining Projects It is impossible to evaluate the time and money needed for a complete fraud detection infrastructure in advance. Personally, I do not know the customer’s data in advance. I don’t know whether there is already an existing infrastructure, like a data warehouse, in place, or whether we would need to build one from scratch. Therefore, I always suggest to start with a proof-of-concept (POC) project. A POC takes something between 5 and 10 working days, and involves personnel from the customer’s site – either employees or outsourced consultants. The team should include a subject matter expert (SME) and at least one information technology (IT) expert. The SME must be familiar with both the domain in question as well as the meaning of data at hand, while the IT expert should be familiar with the structure of data, how to access it, and have some programming (preferably Transact-SQL) knowledge. With more than one IT expert the most time consuming work, namely data preparation and overview, can be completed sooner. I assume that the relevant data is already extracted and available at the very beginning of the POC project. If a customer wants to have their people involved in the project directly and requests the transfer of knowledge, the project begins with training. I strongly advise this approach as it offers the establishment of a common background for all people involved, the understanding of how the algorithms work and the understanding of how the results should be interpreted, a way of becoming familiar with the SQL Server suite, and more. Once the data has been extracted, the customer’s SME (i.e. the analyst), and the IT expert assigned to the project will learn how to prepare the data in an efficient manner. Together with me, knowledge and expertise allow us to focus immediately on the most interesting attributes and identify any additional, calculated, ones soon after. By employing our programming knowledge, we can, for example, prepare tens of derived variables, detect outliers, identify the relationships between pairs of input variables, and more, in only two or three days, depending on the quantity and the quality of input data. I favor the customer’s decision of assigning additional personnel to the project. For example, I actually prefer to work with two teams simultaneously. I demonstrate and explain the subject matter by applying techniques directly on the data managed by each team, and then both teams continue to work on the data overview and data preparation under our supervision. I explain to the teams what kind of results we expect, the reasons why they are needed, and how to achieve them. Afterwards we review and explain the results, and continue with new instructions, until we resolve all known problems. Simultaneously with the data preparation the data overview is performed. The logic behind this task is the same – again I show to the teams involved the expected results, how to achieve them and what they mean. This is also done in multiple cycles as is the case with data preparation, because, quite frankly, both tasks are completely interleaved. A specific objective of the data overview is of principal importance – it is represented by a simple star schema and a simple OLAP cube that will first of all simplify data discovery and interpretation of the results, and will also prove useful in the following tasks. The presence of the customer’s SME is the key to resolving possible issues with the actual meaning of the data. We can always replace the IT part of the team with another database developer; however, we cannot conduct this kind of a project without the customer’s SME. After the data preparation and when the data overview is available, we begin the scientific part of the project. I assist the team in developing a variety of models, and in interpreting the results. The results are presented graphically, in an intuitive way. While it is possible to interpret the results on the fly, a much more appropriate alternative is possible if the initial training was also performed, because it allows the customer’s personnel to interpret the results by themselves, with only some guidance from me. The models are evaluated immediately by using several different techniques. One of the techniques includes evaluation over time, where we use an OLAP cube. After evaluating the models, we select the most appropriate model to be deployed for a production test; this allows the team to understand the deployment process. There are many possibilities of deploying data mining models into production; at the POC stage, we select the one that can be completed quickly. Typically, this means that we add the mining model as an additional dimension to an existing DW or OLAP cube, or to the OLAP cube developed during the data overview phase. Finally, we spend some time presenting the results of the POC project to the stakeholders and managers. Even from a POC, the customer will receive lots of benefits, all at the sole risk of spending money and time for a single 5 to 10 day project: The customer learns the basic patterns of frauds and fraud detection The customer learns how to do the entire cycle with their own people, only relying on me for the most complex problems The customer’s analysts learn how to perform much more in-depth analyses than they ever thought possible The customer’s IT experts learn how to perform data extraction and preparation much more efficiently than they did before All of the attendees of this training learn how to use their own creativity to implement further improvements of the process and procedures, even after the solution has been deployed to production The POC output for a smaller company or for a subsidiary of a larger company can actually be considered a finished, production-ready solution It is possible to utilize the results of the POC project at subsidiary level, as a finished POC project for the entire enterprise Typically, the project results in several important “side effects” Improved data quality Improved employee job satisfaction, as they are able to proactively contribute to the central knowledge about fraud patterns in the organization Because eventually more minds get to be involved in the enterprise, the company should expect more and better fraud detection patterns After the POC project is completed as described above, the actual project would not need months of engagement from my side. This is possible due to our preference to transfer the knowledge onto the customer’s employees: typically, the customer will use the results of the POC project for some time, and only engage me again to complete the project, or to ask for additional expertise if the complexity of the problem increases significantly. I usually expect to perform the following tasks: Establish the final infrastructure to measure the efficiency of the deployed models Deploy the models in additional scenarios Through reports By including Data Mining Extensions (DMX) queries in OLTP applications to support real-time early warnings Include data mining models as dimensions in OLAP cubes, if this was not done already during the POC project Create smart ETL applications that divert suspicious data for immediate or later inspection I would also offer to investigate how the outcome could be transferred automatically to the central system; for instance, if the POC project was performed in a subsidiary whereas a central system is available as well Of course, for the actual project, I would repeat the data and model preparation as needed It is virtually impossible to tell in advance how much time the deployment would take, before we decide together with customer what exactly the deployment process should cover. Without considering the deployment part, and with the POC project conducted as suggested above (including the transfer of knowledge), the actual project should still only take additional 5 to 10 days. The approximate timeline for the POC project is, as follows: 1-2 days of training 2-3 days for data preparation and data overview 2 days for creating and evaluating the models 1 day for initial preparation of the continuous learning infrastructure 1 day for presentation of the results and discussion of further actions Quite frequently I receive the following question: are we going to find the best possible model during the POC project, or during the actual project? My answer is always quite simple: I do not know. Maybe, if we would spend just one hour more for data preparation, or create just one more model, we could get better patterns and predictions. However, we simply must stop somewhere, and the best possible way to do this, according to my experience, is to restrict the time spent on the project in advance, after an agreement with the customer. You must also never forget that, because we build the complete learning infrastructure and transfer the knowledge, the customer will be capable of doing further investigations independently and improve the models and predictions over time without the need for a constant engagement with me.

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• Getting your bearings and defining the project objective

  - by johndoucette

  I wrote this two years ago and thought it was worth posting… Some may think this is a daunting task and some may even say “what a waste of time” and want to open MS Project and start typing out tasks because someone asked for an estimate and a task list. Hell, maybe you even use Excel and pump out a spreadsheet with some real scientific formula for guessing how long it will take to code a bunch of classes. However, this short exercise will provide the basis for the entire project, whether small or large and be a great friend when communicating to anyone on your team or even your client. I call this the Project Brief. If you find yourself going beyond a single page, then you must decompose the sections and summarize your findings so there is a complete and clear picture of the project you are working on in a relatively short statement. Here is a great quote from the PMBOK (Project Management Body of Knowledge) relative to what a project is;   A project is a temporary endeavor undertaken to create a unique product, service or result. With this in mind, the project brief should encompass the entirety (objective) of the endeavor in its explanation and what it will take (goals) to create the product, service or result (deliverables). Normally the process of identifying the project objective is done during the first stage of a project called the Project Kickoff, but you can perform this very important step anytime to help you get a bearing. There are many more parts to helping a project stay on course, but this is usually the foundation where it can be grounded on. Through a series of 3 exercises, you should be able to come up with the objective, goals and deliverables on your project. Follow these steps, and in no time (about &frac12; hour), you will have the foundation of your project plan. (See examples below) Exercise 1 – Objectives Begin with the end in mind. Think about your project in business terms with a couple things to help you understand the objective; Reference the business benefit in terms of cost, speed and / or quality, Provide a higher level of what the outcome will look like (future sense) It should be non-measurable, that’s what the goals are all about The output should be a single paragraph with three sentences and take 10 minutes to write. *Typically, agreement must be reached on the objectives of the project before you would proceed to the next steps of the project. Exercise 2 – Goals A project goal is a statement that answers questions about who, what, why, where and when. A good project goal statement; Answers the five “W” questions for the project Is measurable in each of its parts Is published and agreed on by all the owners This helps the Project Manager receive confirmation on defining the project target. Using the established project objective done in the first exercise, think about the things it will take to get the job done. Think about tangible activities which are the top level tasks in a typical Work Breakdown Structure (WBS). The overall goal statement plus all the deliverables (next exercise) can be seen as the project team’s contract with the project owners. Write 3 - 5 goals in about 10 minutes. You should not write the words “Who, what, why, where and when, but merely be able to answer the questions when you read a goal. Exercise 3 – Deliverables Every project creates some type of output and these outputs are called deliverables. There are two classes of deliverables; Internal – produced for project team members to meet their goals External – produced for project owners to meet their expectations The list you enter here provides a checklist for the team’s delivery and/or is a statement of all the expectations of the project owners. Here are some typical project deliverables; Product and product documentation End product/system Requirements/feature documents Installation guides Demo/prototype System design documents User guides/help files Plans Project plan Training plan Conversion/installation/delivery plan Test plans Documentation plan Communication plan Reports and general documentation Progress reports System acceptance tests Outstanding bug list Procedures Risk and issue logs Project history Deliverables should go with each of the goals. Have 3-5 deliverables for each goal. When you are done, you will have established a great foundation for the clarity of your project. This exercise can take some time, but with practice, you should be able to whip this one out in 10 minutes as well, especially if you are intimate with an ongoing project. Samples  Objective [Client] is implementing a series of MOSS sites to support external public (Internet), internal employee (Intranet) and an external secure (password protected Internet) applications. This project will focus on the public-facing web site and will provide [Client] with architectural recommendations based on the current design being done by their design partner [Partner] and the internal Content Team. In addition, it will provide [Client] with a development plan and confidence they need to deploy a world class public Internet website. Goals 1.  [Consultant] will provide technical guidance and set project team expectations for the implementation of the MOSS Internet site based on provided features/functions within three weeks. 2.  [Consultant] will understand phase 2 secure password-protected Internet site design and provide recommendations.   Deliverables 1.1  Public Internet (unsecure) Architectural Recommendation Plan 1.2  Physical Site construction Work Breakdown Structure and plan (Time, cost and resources needed) 2.1  Two Factor authentication recommendation document   Objective [Client] is currently using an application developed by [Consultant] many years ago called "XXX". This application, although functional, does not meet their new updated business requirements and contains a few defects which [Client] has developed work-around processes. [Client] would like to have a "new and improved" system to support their membership management needs by expanding membership and subscription capabilities, provide accounting integration with internal (GL) and external (VeriSign) systems, and implement hooks to the current CRM solution. This effort will take place through a series of phases, beginning with envisioning. Goals 1. Through discussions with users, [Consultant] will discover current issues/bugs which need to be resolved which must meet the current functionality requirements within three weeks. 2. [Consultant] will gather requirements from the users about what is "needed" vs. "what they have" for enhancements and provide a high level document supporting their needs. 3. [Consultant] will meet with the team members through a series of meetings and help define the overall project plan to deliver a new and improved solution. Deliverables 1.1 Prioritized list of Current application issues/bugs that need to be resolved 1.2 Provide a resolution plan on the issues/bugs identified in the current application 1.3 Risk Assessment Document 2.1 Deliver a Requirements Document showing high-level [Client] needs for the new XXX application. · New feature functionality not in the application today · Existing functionality that will remain in the new functionality 2.2 Reporting Requirements Document 3.1 A Project Plan showing the deliverables and cost for the next (second) phase of this project. 3.2 A Statement of Work for the next (second) phase of this project. 3.3 An Estimate of any work that would need to follow the second phase.

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• Creating a Training Lab on Windows Azure

  - by Michael Stephenson

  Originally posted on: http://geekswithblogs.net/michaelstephenson/archive/2013/06/17/153149.aspxThis week we are preparing for a training course that Alan Smith will be running for the support teams at one of my customers around Windows Azure. In order to facilitate the training lab we have a few prerequisites we need to handle. One of the biggest ones is that although the support team all have MSDN accounts the local desktops they work on are not ideal for running most of the labs as we want to give them some additional developer background training around Azure. Some recent Azure announcements really help us in this area: MSDN software can now be used on Azure VM You don't pay for Azure VM's when they are no longer used  Since the support team only have limited experience of Windows Azure and the organisation also have an Enterprise Agreement we decided it would be best value for money to spin up a training lab in a subscription on the EA and then we can turn the machines off when we are done. At the same time we would be able to spin them back up when the users need to do some additional lab work once the training course is completed. In order to achieve this I wanted to create a powershell script which would setup my training lab. The aim was to create 18 VM's which would be based on a prebuilt template with Visual Studio and the Azure development tools. The script I used is described below The Start & Variables The below text will setup the powershell environment and some variables which I will use elsewhere in the script. It will also import the Azure Powershell cmdlets. You can see below that I will need to download my publisher settings file and know some details from my Azure account. At this point I will assume you have a basic understanding of Azure & Powershell so already know how to do this. Set-ExecutionPolicy Unrestrictedcls $startTime = get-dateImport-Module "C:\Program Files (x86)\Microsoft SDKs\Windows Azure\PowerShell\Azure\Azure.psd1"# Azure Publisher Settings $azurePublisherSettings = '<Your settings file>.publishsettings'  # Subscription Details $subscriptionName = "<Your subscription name>" $defaultStorageAccount = "<Your default storage account>"  # Affinity Group Details $affinityGroup = '<Your affinity group>' $dataCenter = 'West Europe' # From Get-AzureLocation  # VM Details $baseVMName = 'TRN' $adminUserName = '<Your admin username>' $password = '<Your admin password>' $size = 'Medium' $vmTemplate = '<The name of your VM template image>' $rdpFilePath = '<File path to save RDP files to>' $machineSettingsPath = '<File path to save machine info to>'    Functions In the next section of the script I have some functions which are used to perform certain actions. The first is called CreateVM. This will do the following actions: If the VM already exists it will be deleted Create the cloud service Create the VM from the template I have created Add an endpoint so we can RDP to them all over the same port Download the RDP file so there is a short cut the trainees can easily access the machine via Write settings for the machine to a log file  function CreateVM($machineNo) { # Specify a name for the new VM $machineName = "$baseVMName-$machineNo" Write-Host "Creating VM: $machineName"       # Get the Azure VM Image      $myImage = Get-AzureVMImage $vmTemplate   #If the VM already exists delete and re-create it $existingVm = Get-AzureVM -Name $machineName -ServiceName $serviceName if($existingVm -ne $null) { Write-Host "VM already exists so deleting it" Remove-AzureVM -Name $machineName -ServiceName $serviceName }   "Creating Service" $serviceName = "bupa-azure-train-$machineName" Remove-AzureService -Force -ServiceName $serviceName New-AzureService -Location $dataCenter -ServiceName $serviceName   Write-Host "Creating VM: $machineName" New-AzureQuickVM -Windows -name $machineName -ServiceName $serviceName -ImageName $myImage.ImageName -InstanceSize $size -AdminUsername $adminUserName -Password $password  Write-Host "Updating the RDP endpoint for $machineName" Get-AzureVM -name $machineName -ServiceName $serviceName ` | Add-AzureEndpoint -Name RDP -Protocol TCP -LocalPort 3389 -PublicPort 550 ` | Update-AzureVM    Write-Host "Get the RDP File for machine $machineName" $machineRDPFilePath = "$rdpFilePath\$machineName.rdp" Get-AzureRemoteDesktopFile -name $machineName -ServiceName $serviceName -LocalPath "$machineRDPFilePath"   WriteMachineSettings "$machineName" "$serviceName" }    The delete machine settings function is used to delete the log file before we start re-running the process.  function DeleteMachineSettings() { Write-Host "Deleting the machine settings output file" [System.IO.File]::Delete("$machineSettingsPath"); }    The write machine settings function will get the VM and then record its details to the log file. The importance of the log file is that I can easily provide the information for all of the VM's to our infrastructure team to be able to configure access to all of the VM's    function WriteMachineSettings([string]$vmName, [string]$vmServiceName) { Write-Host "Writing to the machine settings output file"   $vm = Get-AzureVM -name $vmName -ServiceName $vmServiceName $vmEndpoint = Get-AzureEndpoint -VM $vm -Name RDP   $sb = new-object System.Text.StringBuilder $sb.Append("Service Name: "); $sb.Append($vm.ServiceName); $sb.Append(", "); $sb.Append("VM: "); $sb.Append($vm.Name); $sb.Append(", "); $sb.Append("RDP Public Port: "); $sb.Append($vmEndpoint.Port); $sb.Append(", "); $sb.Append("Public DNS: "); $sb.Append($vmEndpoint.Vip); $sb.AppendLine(""); [System.IO.File]::AppendAllText($machineSettingsPath, $sb.ToString());  } # end functions    Rest of Script In the rest of the script it is really just the bit that orchestrates the actions we want to happen. It will load the publisher settings, select the Azure subscription and then loop around the CreateVM function and create 16 VM's  Import-AzurePublishSettingsFile $azurePublisherSettings Set-AzureSubscription -SubscriptionName $subscriptionName -CurrentStorageAccount $defaultStorageAccount Select-AzureSubscription -SubscriptionName $subscriptionName  DeleteMachineSettings    "Starting creating Bupa International Azure Training Lab" $numberOfVMs = 16  for ($index=1; $index -le $numberOfVMs; $index++) { $vmNo = "$index" CreateVM($vmNo); }    "Finished creating Bupa International Azure Training Lab" # Give it a Minute Start-Sleep -s 60  $endTime = get-date "Script run time " + ($endTime - $startTime)    Conclusion As you can see there is nothing too fancy about this script but in our case of creating a small isolated training lab which is not connected to our corporate network then we can easily use this to provision the lab. Im sure if this is of use to anyone you can easily modify it to do other things with the lab environment too. A couple of points to note are that there are some soft limits in Azure about the number of cores and services your subscription can use. You may need to contact the Azure support team to be able to increase this limit. In terms of the real business value of this approach, it was not possible to use the existing desktops to do the training on, and getting some internal virtual machines would have been relatively expensive and time consuming for our ops team to do. With the Azure option we are able to spin these machines up for a temporary period during the training course and then throw them away when we are done. We expect the costing of this test lab to be very small, especially considering we have EA pricing. As a ball park I think my 18 lab VM training environment will cost in the region of $80 per day on our EA. This is a fraction of the cost of the creation of a single VM on premise.

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• PASS: Election Changes for 2011

  - by Bill Graziano

  Last year after the election, the PASS Board created an Election Review Committee.  This group was charged with reviewing our election procedures and making suggestions to improve the process.  You can read about the formation of the group and review some of the intermediate work on the site – especially in the forums. I was one of the members of the group along with Joe Webb (Chair), Lori Edwards, Brian Kelley, Wendy Pastrick, Andy Warren and Allen White.  This group worked from October to April on our election process.  Along the way we: Interviewed interested parties including former NomCom members, Board candidates and anyone else that came forward. Held a session at the Summit to allow interested parties to discuss the issues Had numerous conference calls and worked through the various topics I can’t thank these people enough for the work they did.  They invested a tremendous number of hours thinking, talking and writing about our elections.  I’m proud to say I was a member of this group and thoroughly enjoyed working with everyone (even if I did finally get tired of all the calls.) The ERC delivered their recommendations to the PASS Board prior to our May Board meeting.  We reviewed those and made a few modifications.  I took their recommendations and rewrote them as procedures while incorporating those changes.  Their original recommendations as well as our final document are posted at the ERC documents page.  Please take a second and read them BEFORE we start the elections.  If you have any questions please post them in the forums on the ERC site. (My final document includes a change log at the end that I decided to leave in.  If you want to know which areas to pay special attention to that’s a good start.) Many of those recommendations were already posted in the forums or in the blogs of individual ERC members.  Hopefully nothing in the ERC document is too surprising. In this post I’m going to walk through some of the key changes and talk about what I remember from both ERC and Board discussions.  I’ll pay a little extra attention to things the Board changed from the ERC.  I’d also encourage any of the Board or ERC members to blog their thoughts on this. The Nominating Committee will continue to exist.  Personally, I was curious to see what the non-Board ERC members would think about the NomCom.  There was broad agreement that a group to vet candidates had value to the organization. The NomCom will be composed of five members.  Two will be Board members and three will be from the membership at large.  The only requirement for the three community members is that you’ve volunteered in some way (and volunteering is defined very broadly).  We expect potential at-large NomCom members to participate in a forum on the PASS site to answer questions from the other PASS members. We’re going to hold an election to determine the three community members.  It will be closer to voting for Summit sessions than voting for Board members.  That means there won’t be multiple dedicated emails.  If you’re at all paying attention it will be easy to participate.  Personally I wanted it easy for those that cared to participate but not overwhelm those that didn’t care.  I think this strikes a good balance. There’s also a clause that in order to be considered a winner in this NomCom election, you must receive 10 votes.  This is something I suggested.  I have no idea how popular the NomCom election is going to be.  I just wanted a fallback that if no one participated and some random person got in with one or two votes.  Any open slots will be filled by the NomCom chair (usually the PASS Immediate Past President).  My assumption is that they would probably take the next highest vote getters unless they were throwing flames in the forums or clearly unqualified.  As a final check, the Board still approves the final NomCom. The NomCom is going to rank candidates instead of rating them.  This has interesting implications.  This was championed by another ERC member and I’m hoping they write something about it.  This will really force the NomCom to make decisions between candidates.  You can’t just rate everyone a 3 and be done with it.  It may also make candidates appear further apart than they actually are.  I’m looking forward talking with the NomCom after this election and getting their feedback on this. The PASS Board added an option to remove a candidate with a unanimous vote of the NomCom.  This was primarily put in place to handle people that lied on their application or had a criminal background or some other unusual situation and we figured it out. We list an explicit goal of three candidate per open slot. We also wanted an easy way to find the NomCom candidate rankings from the ballot.  Hopefully this will satisfy those that want a broad candidate pool and those that want the NomCom to identify the most qualified candidates. The primary spokesperson for the NomCom is the committee chair.  After the issues around the election last year we didn’t have a good communication plan in place.  We should have and that was a failure on the part of the Board.  If there is criticism of the election this year I hope that falls squarely on the Board.  The community members of the NomCom shouldn’t be fielding complaints over the election process.  That said, the NomCom is ranking candidates and we are forcing them to rank some lower than others.  I’m sure you’ll each find someone that you think should have been ranked differently.  I also want to highlight one other change to the process that we started last year and isn’t included in these documents.  I think the candidate forums on the PASS site were tremendously helpful last year in helping people to find out more about candidates.  That gives our members a way to ask hard questions of the candidates and publicly see their answers. This year we have two important groups to fill.  The first is the NomCom.  We need three people from our membership to step up and fill this role.  It won’t be easy.  You will have to make subjective rankings of your fellow community members.  Your actions will be important in deciding who the future leaders of PASS will be.  There’s a 50/50 chance that one of the people you interview will be the President of PASS someday.  This is not a responsibility to be taken lightly. The second is the slate of candidates.  If you’ve ever thought about running for the Board this is the year.  We’ve never had nine candidates on the ballot before.  Your chance of making it through the NomCom are higher than in any previous year.  Unfortunately the more of you that run, the more of you that will lose in the election.  And hopefully that competition will mean more community involvement and better Board members for PASS. Is this the end of changes to the election process?  It isn’t.  Every year that I’ve been on the Board the election process has changed.  Some years there have been small changes and some years there have been large changes.  After this election we’ll look at how the process worked and decide what steps to take – just like we do every year.

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• PASS: The Budget Process

  - by Bill Graziano

  Every fiscal year PASS creates a detailed budget.  This helps us set priorities and communicate to our members what we’re going to do in the upcoming year.  You can review the current budget on the PASS Governance page.  That page currently requires you to login but I’m talking with HQ to see if there are any legal issues with opening that up. The Accounting Team The PASS accounting team is two people.  The Executive Vice-President of Finance (“EVP”) and the PASS Accounting Manager.  Sandy Cherry is the accounting manager and works at PASS HQ.  Sandy has been with PASS since we switched management companies in 2007.  Throughout this document when I talk about any actual work related to the budget that’s all Sandy :)  She’s the glue that gets us through this process.  Last year we went through 32 iterations of the budget before the Board approved so it’s a pretty busy time for her us – well, mostly her. Fiscal Year The PASS fiscal year runs from July 1st through June 30th the following year.  Right now we’re in fiscal year 2011.  Our 2010 Summit actually occurred in FY2011.  We switched to this schedule from a calendar year in 2006.  Our goal was to have the Summit occur early in our fiscal year.  That gives us the rest of the year to handle any significant financial impact from the Summit.  If registrations are down we can reduce spending.  If registrations are up we can decide how much to increase our reserves and how much to spend.  Keep in mind that the Summit is budgeted to generate 82% of our revenue this year.  How it performs has a significant impact on our financials.  The other benefit of this fiscal year is that it matches the Microsoft fiscal year.  We sign an annual sponsorship agreement with Microsoft and it’s very helpful that our fiscal years match. This year our budget process will probably start in earnest in March or April.  I’d like to be done in early June so we can publish before July 1st.  I was late publishing it this year and I’m trying not to repeat that. Our Budget Our actual budget is an Excel spreadsheet with 36 sheets.  We remove some of those when we publish it since they include salary information.  The budget is broken up into various portfolios or departments.  We have 20 portfolios.  They include chapters, marketing, virtual chapters, marketing, etc.  Ideally each portfolio is assigned to a Board member.  Each portfolio also typically has a staff person assigned to it.  Portfolios that aren’t assigned to a Board member are monitored by HQ and the ExecVP-Finance (me).  These are typically smaller portfolios such as deferred membership or Summit futures.  (More on those in a later post.)  All portfolios are reviewed by all Board members during the budget approval process, when interim financials are released internally and at year-end. The Process Our first step is to budget revenues.  The Board determines a target attendee number.  We have formulas based on historical performance that convert that to an overall attendee revenue number.  Other revenue projections (such as vendor sponsorships) come from different parts of the organization.  I hope to have another post with more details on how we project revenues. The next step is to budget expenses.  Board members fill out a sample spreadsheet with their budget for the year.  They can add line items and notes describing what the amounts are for.  Each Board portfolio typically has from 10 to 30 line items.  Any new initiatives they want to pursue needs to be budgeted.  The Summit operations budget is managed by HQ.  It includes the cost for food, electrical, internet, etc.  Most of these come from our estimate of attendees and our contract with the convention center.  During this process the Board can ask for more or less to be spent on various line items.  For example, if we weren’t happy with the Internet at the last Summit we can ask them to look into different options and/or increasing the budget.  HQ will also make adjustments to these numbers based on what they see at the events and the feedback we receive on the surveys. After we have all the initial estimates we start reviewing the entire budget.  It is sent out to the Board and we can see what each portfolio requested and what the overall profit and loss number is.  We usually start with too much in expenses and need to cut.  In years past the Board started haggling over these numbers as a group.  This past year they decided I should take a first cut and present them with a reasonable budget and a list of what I changed.  That worked well and I think we’ll continue to do that in the future. We go through a number of iterations on the budget.  If I remember correctly, we went through 32 iterations before we passed the budget.  At each iteration various revenue and expense numbers can change.  Keep in mind that the PASS budget has 200+ line items spread over 20 portfolios.  Many of these depend on other numbers.  For example, if we decide increase the projected attendees that cascades through our budget.  At each iteration we list what changed and the impact.  Ideally these discussions will take place at a face-to-face Board meeting.  Many of them also take place over the phone.  Board members explain any increase they are asking for while performing due diligence on other budget requests.  Eventually a budget emerges and is passed. Publishing After the budget is passed we create a version without the formulas and salaries for posting on the web site.  Sandy also creates some charts to help our members understand the budget.  The EVP writes a nice little letter describing some of the changes from last year’s budget.  You can see my letter and our budget on the PASS Governance page. And then, eight months later, we start all over again.

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• Agilist, Heal Thyself!

  - by Dylan Smith

  I’ve been meaning to blog about a great experience I had earlier in the year at Prairie Dev Con Calgary.  Myself and Steve Rogalsky did a session that we called “Agilist, Heal Thyself!”.  We used a format that was new to me, but that Steve had seen used at another conference.  What we did was start by asking the audience to give us a list of challenges they had had when adopting agile.  We wrote them all down, then had everybody vote on the most interesting ones.  Then we split into two groups, and each group was assigned one of the agile challenges.  We had 20 minutes to discuss the challenge, and suggest solutions or approaches to improve things.  At the end of the 20 minutes, each of the groups gave a brief summary of their discussion and learning's, then we mixed up the groups and repeated with another 2 challenges. The 2 groups I was part of had some really interesting discussions, and suggestions: Unfinished Stories at the end of Sprints The first agile challenge we tackled, was something that every single Scrum team I have worked with has struggled with.  What happens when you get to the end of a Sprint, and there are some stories that are only partially completed.  The team in question was getting very de-moralized as they felt that every Sprint was a failure as they never had a set of fully completed stories. How do you avoid this? and/or what do you do when it happens? There were 2 pieces of advice that were well received: 1. Try to bring stories to completion before starting new ones.  This is advice I give all my Scrum teams.  If you have a 3-week sprint, what happens all too often is you get to the end of week 2, and a lot of stories are almost done; but almost none are completely done.  This is a Bad Thing.  I encourage the teams I work with to only start a new story as a very last resort.  If you finish your task look at the stories in progress and see if there’s anything you can do to help before moving onto a new story.  In the daily standup, put a focus on seeing what stories got completed yesterday, if a few days go by with none getting completed, be sure this fact is visible to the team and do something about it.  Something I’ve been doing recently is introducing WIP (Work In Progress) limits while using Scrum.  My current team has 2-week sprints, and we usually have about a dozen or stories in a sprint.  We instituted a WIP limit of 4 stories.  If 4 stories have been started but not finished then nobody is allowed to start new stories.  This made it obvious very quickly that our QA tasks were our bottleneck (we have 4 devs, but only 1.5 testers).  The WIP limit forced the developers to start to pickup QA tasks before moving onto the next dev tasks, and we ended our sprints with many more stories completely finished than we did before introducing WIP limits. 2. Rather than using time-boxed sprints, why not just do away with them altogether and go to a continuous flow type approach like KanBan.  Limit WIP to keep things under control, but don’t have a fixed time box at the end of which all tasks are supposed to be done.  This eliminates the problem almost entirely.  At some points in the project (releases) you need to be able to burn down all the half finished stories to get a stable release build, but this probably occurs less often than every sprint, and there are alternative approaches to achieve it using branching strategies rather than forcing your team to try to get to Zero WIP every 2-weeks (e.g. when you are ready for a release, create a new branch for any new stories, but finish all existing stories in the current branch and release it). Trying to Introduce Agile into a team with previous Bad Agile Experiences One of the agile adoption challenges somebody described, was he was in a leadership role on a team he had recently joined – lets call him Dave.  This team was currently very waterfall in their ALM process, but they were about to start on a new green-field project.  Dave wanted to use this new project as an opportunity to do things the “right way”, using an Agile methodology like Scrum, adopting TDD, automated builds, proper branching strategies, etc.  The problem he was facing is everybody else on the team had previously gone through an “Agile Adoption” that was a horrible failure.  Dave blamed this failure on the consultant brought in previously to lead this agile transition, but regardless of the reason, the team had very negative feelings towards agile, and was very resistant to trying it out again.  Dave possibly had the authority to try to force the team to adopt Agile practices, but we all know that doesn’t work very well.  What was Dave to do? Ultimately, the best advice was to question *why* did Dave want to adopt all these various practices. Rather than trying to convince his team that these were the “right way” to run a dev project, and trying to do a Big Bang approach to introducing change.  He would be better served by identifying problems the team currently faces, have a discussion with the team to get everybody to agree that specific problems existed, then have an open discussion about ways to address those problems.  This way Dave could incrementally introduce agile practices, and he doesn’t even need to identify them as “agile” practices if he doesn’t want to.  For example, when we discussed with Dave, he said probably the teams biggest problem was long periods without feedback from users, then finding out too late that the software is not going to meet their needs.  Rather than Dave jumping right to introducing Scrum and all it entails, it would be easier to get buy-in from team if he framed it as a discussion of existing problems, and brainstorming possible solutions.  And possibly most importantly, don’t try to do massive changes all at once with a team that has not bought-into those changes.  Taking an incremental approach has a greater chance of success. I see something similar in my day job all the time too.  Clients who for one reason or another claim to not be fans of agile (or not ready for agile yet).  But then they go on to ask me to help them get shorter feedback cycles, quicker delivery cycles, iterative development processes, etc.  It’s kind of funny at times, sometimes you just need to phrase the suggestions in terms they are using and avoid the word “agile”. PS – I haven’t blogged all that much over the past couple of years, but in an attempt to motivate myself, a few of us have accepted a blogger challenge.  There’s 6 of us who have all put some money into a pool, and the agreement is that we each need to blog at least once every 2-weeks.  The first 2-week period that we miss we’re eliminated.  Last person standing gets the money.  So expect at least one blog post every couple of weeks for the near future (I hope!).  And check out the blogs of the other 5 people in this blogger challenge: Steve Rogalsky: http://winnipegagilist.blogspot.ca Aaron Kowall: http://www.geekswithblogs.net/caffeinatedgeek Tyler Doerkson: http://blog.tylerdoerksen.com David Alpert: http://www.spinthemoose.com Dave White: http://www.agileramblings.com (note: site not available yet.  should be shortly or he owes me some money!)

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• Effectiveness and Efficiency

  - by Daniel Moth

  In the professional environment, i.e. at work, I am always seeking personal growth and to be challenged. The result is that my assignments, my work list, my tasks, my goals, my commitments, my [insert whatever word resonates with you] keep growing (in scope and desired impact). Which in turn means I have to keep finding new ways to deliver more value, while not falling into the trap of working more hours. To do that I continuously evaluate both my effectiveness and my efficiency. EFFECTIVENESS The first thing I check is my effectiveness: Am I doing the right things? Am I focusing too much on unimportant things? Am I spending more time doing stuff that is important to my team/org/division/business/company, or am I spending it on stuff that is important to me and that I enjoy doing? Am I valuing activities that maybe I have outgrown and should be delegated to others who are at a stage I have surpassed (in Microsoft speak: is the work I am doing level appropriate or am I still operating at the previous level)? Notice how the answers to those questions change over time and due to certain events, so I have to remind myself to revisit them frequently. Events that force me to re-examine them are: change of role, change of team/org/etc, change of direction of team/org/etc, re-org, new hires on the team that take on some of the work I did, personal promotion, change of manager... and if none of those events has occurred since the last annual review, I ask myself those at each annual review anyway. If you think you are not being effective at work, make a list of the stuff that you do and start tracking where your time goes. In parallel, have a discussion with your manager about where they think your time should go. Ultimately your time is finite and hence it is your most precious investment, don't waste it. If your management doesn't value as highly what you spend your time on, then either convince your management, or stop spending your time on it, or find different management: Lead, Follow, or get out of the way! That's my view on effectiveness. You have to fix that before moving to being efficient, or you may end up being very efficient at stuff that nobody wants you to be doing in the first place. For example, you may be spending your time writing blog posts and becoming better and faster at it all the time. If your manager thinks that is not even part of your job description, you are wasting your time to satisfy your inner desires. Nobody can help you with your effectiveness other than your management chain and your management peers - they are the judges of it. EFFICIENCY The second thing I check is my efficiency: Am I doing things right? For me, doing things right means that I deliver the same quality of work faster [than what I used to, and than my peers, and than expected of me]. The result is that I can achieve more [than what I used to, and than my peers, and than expected of me]. Notice how the efficiency goal is a more portable one. If, by whatever criteria, you think you are the best at [insert your own skill here], this can change at two events: because you have new colleagues (who are potentially better than your older ones), and it can change with a change of manager (who has potentially higher expectations). That's about it. Once you are efficient at something, you carry that with you... All you need to really be doing here is, when taking on new kinds of work that you haven't done before, try a few approaches and devise a system so that you can become efficient at this new activity too... Just keep "collecting" stuff that you are efficient at. If you think you are not being efficient at something, break it down: What are the steps you take to complete that task? How long do you spend on each step? Talk to others about what steps they take, to see if you can optimize some steps away or trade them for better steps, or just learn how to complete a step faster. Have a system for every task you take so that you can have repeatable success. That's my view on efficiency. You have to fix it so that you can free up time to do more. When you plan a route from A to B - all else being equal - you try to get there as fast as possible so why would you not want to do that with your everyday work? For example, imagine you are inefficient at processing email: You spend more time than necessary dealing with email, and you still end up with dropped email threads and with slower response times than others. How can you improve? Talk to someone that you think is good at this, understand their system (e.g. here is my email processing system) and come up with one that works for you. Parting Thoughts Are you considered, by your colleagues and manager, an effective and efficient person at your workplace? If you are, what would you change if you were asked by your management to do the job of two people? Seriously, think about that! Your immediate reaction may be "that is not possible", but it actually is. You just have to re-assess what things that were previously important will now stop being important, by discussing them with your management and reaching agreement on relative priorities. For example, stuff that was previously on your plate may now have to be delegated or dropped. Where you thought you were efficient, maybe now you have to find an even faster path to completion, perhaps keeping in mind that Perfect is the Enemy of “Good Enough”. My personal experience (from both observing others and from my own reflection) is that when folks are struggling to keep up at work it is because of two reasons: They are investing energy in stuff that they enjoy doing which the business regards as having a lower priority than a lot of other things on their plate. They are completing tasks to a level of higher quality than what is required (due to personal pride) missing the big picture which almost always mandates completing three tasks at good enough quality than knocking only one of them out of the park while the other two come in late or not at all. There is a lot of content on the web, so I strongly encourage you to use your favorite search engine to read other views on effectiveness and efficiency (Bing, Google). Comments about this post by Daniel Moth welcome at the original blog.

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• vSphere Client vCenter Template Customization Specification Using Windows Sysprep Unattended Answer XML File

  - by Brian

  I'm trying to setup a vSphere Client vCenter v5.0.0 Build 455964 Template Customization Specification using a Windows Sysprep unattended answer XML file for Win2008R2. However I didn't know how Sysprep worked before attempting this so it was a time-consuming nightmare (even after reviewing VMware vSphere ESXi 5's documentation)! I think I've figure out what I'm supposed to be doing, but it's still not working. The biggest problem at this point is that vSphere Client vCenter Customization Specification IP address information is not sticking when I load a Sysprep XML file with just 1 basic setting! This can only be a bug. Here is the process I'm using: PROCESS for Windows - vSphere Client Install Windows OS install VM Tools customize Windows (GPOs can be used to do this after deployment) install Applications (GPOs can be used to do this after deployment too) shutdown the VM convert the VM to a template create a custom Windows Sysprep XML answer file with desired customizations View Management Customization Specifications Manager create "New" Specification for "Target Virtual Machine OS" select Windows check "Use Custom Sysprep Answer File" (ADDS: Custom Sysprep File. KEEPS: Network (IP), Operating System Options (SID, Sysprep /generalize). REPLACES: Registration Information of Owner Name & Organization, Computer Name, Windows License (Key), Administrator Password, Time Zone, Run Once, Workgroup or Domain) name it as "VMwareCS-OS####R#x32/64w/Sysprep-TEST" (CS=Customization Specification) set Description as "Created YYYY/MM/DD by FLast" NEXT import a Sysprep answer file from secure location NEXT Custom settings NEXT click "..." box to right of "Use DHCP" set "Use the following IP settings:" for "IP Address" fill out the first 2 octets set appropriate values for other 2-3 fields set DNS server addresses OK NEXT check "Generate New Security ID (SID)" ALWAYS as template is likely a domain-member computer so it can be updated occasionally NEXT Finish View Inventory VMs and Templates right-click previously completed template Deploy Virtual Machine from this Template provide the new OS name (max15char) select inventory location NEXT select Host/Cluster (wait for validation to succeed) NEXT select Resource Pool (wait for validation to succeed) NEXT select Storage location NEXT check "Power on this virtual machine after creation" select "Customize using an existing customization specification" select desired specification select "Use the Customization Wizard to temporarily adjust the specification before deployment" NEXT NEXT Custom settings? NEXT check "Generate New Security ID (SID)" ALWAYS as template is likely a domain-member computer so it can be updated occasionally NEXT Finish Finish. I know a community member named "brian" (http://serverfault.com/users/25904/brian) has worked with this scenario before, but I couldn't figure out how to contact him directly, so Brian if you see this message could you provide some information to help? Thanks, Brian

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• getfacl command and Linux file permissions - getting 403 error when accessing Wordpress

  - by tommytwoeyes

  I'm configuring Wordpress for a friend, and I just screwed up the Wordpress directory permissions (I suspect) using setfacl. Webfaction doesn't allow sudo or allow me to change the directory group ownership using chown. Now it appears that something I did is causing the entire application to give me 403 errors when I try to access it. The current directory listing looks like this (I set the whole thing to 777 temporarily to try to recover access to it): drwxrwsr-x+ 6 myusername myusername 4096 Mar 2 07:07 ./ drwxr-xr-x 3 root root 4096 Feb 25 19:48 ../ -rwxrwxr-x+ 1 myusername myusername 286 Mar 2 06:33 gzip.php -rwxrwxr-x+ 1 myusername myusername 4831 Mar 4 20:02 .htaccess -rwxrwxr-x+ 1 myusername myusername 397 Feb 25 19:49 index.php -rw-rw-r--+ 1 myusername myusername 15606 Feb 25 19:49 license.txt -rw-rw-r--+ 1 myusername myusername 9200 Feb 25 19:49 readme.html drwxrwsr-x+ 6 myusername myusername 4096 Feb 25 19:49 .svn/ -rwxrwxr-x+ 1 myusername myusername 4337 Feb 25 19:49 wp-activate.php drwxr-xr-x+ 10 myusername myusername 4096 Mar 4 20:03 wp-admin/ -rwxrwxr-x+ 1 myusername myusername 40283 Feb 25 19:49 wp-app.php -rwxrwxr-x+ 1 myusername myusername 226 Feb 25 19:49 wp-atom.php -rwxrwxr-x+ 1 myusername myusername 274 Feb 25 19:49 wp-blog-header.php -rwxrwxr-x+ 1 myusername myusername 3931 Feb 25 19:49 wp-comments-post.php -rwxrwxr-x+ 1 myusername myusername 244 Feb 25 19:49 wp-commentsrss2.php -rwxrwxr-x+ 1 myusername myusername 3485 Feb 25 20:15 wp-config.php drwxr-xr-x+ 6 myusername myusername 4096 Feb 26 08:52 wp-content/ -rwxrwxr-x+ 1 myusername myusername 1255 Feb 25 19:49 wp-cron.php -rwxrwxr-x+ 1 myusername myusername 246 Feb 25 19:49 wp-feed.php drwxrwxr-x+ 9 myusername myusername 4096 Feb 25 19:49 wp-includes/ -rwxrwxr-x+ 1 myusername myusername 1997 Feb 25 19:49 wp-links-opml.php -rwxrwxr-x+ 1 myusername myusername 2453 Feb 25 19:49 wp-load.php -rwxrwxr-x+ 1 myusername myusername 27787 Feb 25 19:49 wp-login.php -rwxrwxr-x+ 1 myusername myusername 7774 Feb 25 19:49 wp-mail.php -rwxrwxr-x+ 1 myusername myusername 494 Feb 25 19:49 wp-pass.php -rwxrwxr-x+ 1 myusername myusername 224 Feb 25 19:49 wp-rdf.php -rwxrwxr-x+ 1 myusername myusername 334 Feb 25 19:49 wp-register.php -rwxrwxr-x+ 1 myusername myusername 226 Feb 25 19:49 wp-rss2.php -rwxrwxr-x+ 1 myusername myusername 224 Feb 25 19:49 wp-rss.php -rwxrwxr-x+ 1 myusername myusername 9655 Feb 25 19:49 wp-settings.php -rwxrwxr-x+ 1 myusername myusername 18644 Feb 25 19:49 wp-signup.php -rwxrwxr-x+ 1 myusername myusername 3702 Feb 25 19:49 wp-trackback.php -rwxrwxr-x+ 1 myusername myusername 3210 Feb 25 19:49 xmlrpc.php The getfacl output looks like this: # file: . # owner: myusername # group: myusername user::rwx group::r-x group:apache:rw- mask::rwx other::r-x I simply wanted to change the ownership to myusername:apache and the file permissions to 755. I have no idea how to fix the permissions now. Any help would be really appreciated! Thanks, Tom

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• Supervisord appears to be running, but monitored programs aren't launched

  - by Brad Montgomery

  I've got supervisord 3.0a8 installed from the system package on ubuntu 10.04 (64bit). The supervisor service appears to be running, but it's not launching the configured programs. Interestingly enough, this exact configuration is running on another system, and is working as expected. The main config file looks like this: ; /etc/supervisor/supervisord.conf [unix_http_server] chmod=0700 file=/var/run/supervisor.sock [supervisord] logfile=/var/log/supervisor/supervisord.log childlogdir=/var/log/supervisor pidfile=/var/run/supervisord.pid [rpcinterface:supervisor] supervisor.rpcinterface_factory = supervisor.rpcinterface:make_main_rpcinterface [supervisorctl] serverurl=unix:///var/run/supervisor.sock [include] files = /etc/supervisor/conf.d/*.conf A sample program config looks like this: ; /etc/supervisor/conf.d/sample.conf [program:sample] directory=/opt/sample command=/opt/sample/run.sh Where, the /opt/sample/run.sh is: #!/bin/bash while true; do T=`date` echo "[$T] Running!" >> /var/log/sample.log sleep 1 done And, here's some additional information regarding the running instance of supervisord: root@myhost:~# supervisorctl version 3.0a8 root@myhost:~# which supervisorctl /usr/bin/supervisorctl root@myhost:~# which supervisord /usr/bin/supervisord root@myhost:~# supervisorctl status # NOTE that there's no output! root@myhost:~# supervisorctl avail root@myhost:~# service supervisor status is running root@myhost:~# ps aux | grep supervisor root 21740 0.1 0.4 40772 10056 ? Ss 11:28 0:00 /usr/bin/python /usr/bin/supervisord root 21749 0.0 0.0 7624 932 pts/2 S+ 11:28 0:00 grep --color=auto supervisor root@myhost:~# cat /var/log/supervisor/supervisord.log 2012-04-26 11:28:22,483 CRIT Supervisor running as root (no user in config file) 2012-04-26 11:28:22,536 INFO RPC interface 'supervisor' initialized 2012-04-26 11:28:22,536 WARN cElementTree not installed, using slower XML parser for XML-RPC 2012-04-26 11:28:22,536 CRIT Server 'unix_http_server' running without any HTTP authentication checking 2012-04-26 11:28:22,539 INFO daemonizing the supervisord process 2012-04-26 11:28:22,539 INFO supervisord started with pid 21740 root@myhost:~# ll /etc/supervisor/conf.d/ total 28 drwxr-xr-x 2 root root 4096 2012-04-26 11:31 ./ drwxr-xr-x 3 root root 4096 2012-04-25 18:38 ../ -rw-r--r-- 1 root root 66 2012-04-26 11:31 sample.conf root@myhost:~# ll /opt/sample/ total 12 drwxr-xr-x 2 root root 4096 2012-04-26 11:32 ./ drwxr-xr-x 4 root root 4096 2012-04-26 11:31 ../ -rwxr-xr-x 1 root root 97 2012-04-26 11:32 run.sh* root@myhost:~# python Python 2.6.5 (r265:79063, Apr 16 2010, 13:57:41) [GCC 4.4.3] on linux2 Type "help", "copyright", "credits" or "license" for more information. >>> Any help is greatly appreciated!

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• BUILDROOT files during RPM generation

  - by khmarbaise

  Currently i have the following spec file to create a RPM. The spec file is generated by maven plugin to produce a RPM out of it. The question is: will i find files which are mentioned in the spec file after the rpm generation inside the BUILDROOT/SPECS/SOURCES/SRPMS structure? %define _unpackaged_files_terminate_build 0 Name: rpm-1 Version: 1.0 Release: 1 Summary: rpm-1 License: 2009 my org Distribution: My App Vendor: my org URL: www.my.org Group: Application/Collectors Packager: my org Provides: project Requires: /bin/sh Requires: jre >= 1.5 Requires: BASE_PACKAGE PreReq: dependency Obsoletes: project autoprov: yes autoreq: yes BuildRoot: /home/build/.jenkins/jobs/rpm-maven-plugin/workspace/target/it/rpm-1/target/rpm/rpm-1/buildroot %description %install if [ -e $RPM_BUILD_ROOT ]; then mv /home/build/.jenkins/jobs/rpm-maven-plugin/workspace/target/it/rpm-1/target/rpm/rpm-1/tmp-buildroot/* $RPM_BUILD_ROOT else mv /home/build/.jenkins/jobs/rpm-maven-plugin/workspace/target/it/rpm-1/target/rpm/rpm-1/tmp-buildroot $RPM_BUILD_ROOT fi ln -s /usr/myusr/app $RPM_BUILD_ROOT/usr/myusr/app2 ln -s /tmp/myapp/somefile $RPM_BUILD_ROOT/tmp/myapp/somefile2 ln -s name.sh $RPM_BUILD_ROOT/usr/myusr/app/bin/oldname.sh %files %defattr(-,myuser,mygroup,-) %dir "/usr/myusr/app" "/usr/myusr/app2" "/tmp/myapp/somefile" "/tmp/myapp/somefile2" "/usr/myusr/app/lib" %attr(755,myuser,mygroup) "/usr/myusr/app/bin/start.sh" %attr(755,myuser,mygroup) "/usr/myusr/app/bin/filter-version.txt" %attr(755,myuser,mygroup) "/usr/myusr/app/bin/name.sh" %attr(755,myuser,mygroup) "/usr/myusr/app/bin/name-Linux.sh" %attr(755,myuser,mygroup) "/usr/myusr/app/bin/filter.txt" %attr(755,myuser,mygroup) "/usr/myusr/app/bin/oldname.sh" %dir "/usr/myusr/app/conf" %config "/usr/myusr/app/conf/log4j.xml" "/usr/myusr/app/conf/log4j.xml.deliver" %prep echo "hello from prepare" %pre -p /bin/sh #!/bin/sh if [ -s "/etc/init.d/myapp" ] then /etc/init.d/myapp stop rm /etc/init.d/myapp fi %post #!/bin/sh #create soft link script to services directory ln -s /usr/myusr/app/bin/start.sh /etc/init.d/myapp chmod 555 /etc/init.d/myapp %preun #!/bin/sh #the argument being passed in indicates how many versions will exist #during an upgrade, this value will be 1, in which case we do not want to stop #the service since the new version will be running once this script is called #during an uninstall, the value will be 0, in which case we do want to stop #the service and remove the /etc/init.d script. if [ "$1" = "0" ] then if [ -s "/etc/init.d/myapp" ] then /etc/init.d/myapp stop rm /etc/init.d/myapp fi fi; %triggerin -- dependency, dependency1 echo "hello from install" %changelog * Tue May 23 2000 Vincent Danen <[email protected]> 0.27.2-2mdk -update BuildPreReq to include rep-gtk and rep-gtkgnome * Thu May 11 2000 Vincent Danen <[email protected]> 0.27.2-1mdk -0.27.2 * Thu May 11 2000 Vincent Danen <[email protected]> 0.27.1-2mdk -added BuildPreReq -change name from Sawmill to Sawfish The problem i found is that the files (filter.txt in particular) after the generation process on a Ubuntu system but not on SuSE system. Which might be caused by different rpm versions ? Currently we have an integration test which fails based on the non existing of the file (filter.txt under a buildroot folder?)

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• Easiest way to replace preinstalled Windows 8 with new hard drive with Windows 7

  - by Andrew

  There are all kinds of questions and answers relevant moving Windows 8 to a new hard drive. I'm not seeing anything quite applicable to my situation. I have a new, unopened, unbooted notebook with pre-installed Windows 8. I will be replacing the hard drive before ever booting, unless that is not possible for some reason. I want to "downgrade" to Windows 7 Pro, and I want a clean installation. To do so legitimately, I apparently either need to: Upgrade Windows 8 to Windows 8 Pro using Windows 8 Pro Pack, then downgrade; or Just install a newly-licensed copy of Windows 7 Pro. (Let me know if I've missed an option.) Installation media is likely not a problem, though if I need something vendor-specific that I cannot otherwise download, that could present an issue (Asus notebook, if that matters). If I could, I would just buy the Pro Pack upgrade, swap the hard drive (without ever booting), then install Windows 7 Pro directly on the new hard drive, using the Pro Pack key for activation. Will this work? Are there any activation issues? Edited to clarify, as some comments and answers indicate confusion: Here is, ideally, what I want to do: Before ever powering on the notebook, remove the current hard drive. Replace this hard drive with a new, blank hard drive. Install a clean copy of Windows 7 Pro on this new, blank hard drive. Unless I have no choice to accomplish the end result (a clean install of Win7 Pro on the newly-installed, previously-blank hard drive), I am not wanting to: Install Windows 7 "over" the current Windows 8 install (after upgrading to Win8 Pro). That would involve using the currenly-installed hard drive. I want to use a new, different hard drive. Copy the Win8 install to the new hard drive, then install Windows 7 "over" that installation. Install Windows 7 "over" the current Windows 8 install (after upgrading to Win8 Pro), then copy the installation to the new hard drive. If I have to use one of those three options, I will, but only if there is no other choice. Please note that this question is not about licensing: I will purchase the necessary license(s) to accomplish this procedure legally (apparently either Win8 Pro Pack or Win7 Pro -- the former currently appears less expensive).

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• Puppet Directory and File ownership ignored

  - by Phil Sturgeon

  Puppet seems to be lying to me, which is not very nice. I am trying to set some files and directories included in /vagrant/src to be 666 and 777, and set the ownership group to the correct Apache user (using the PuppetLabs Apache module). Output from Puppet says yes. [default] Running provisioner: Vagrant::Provisioners::Puppet... [default] Running Puppet with /tmp/vagrant-puppet/manifests/default.pp... stdin: is not a tty No LSB modules are available. warning: require is a metaparam; this value will inherit to all contained resources warning: notify is a metaparam; this value will inherit to all contained resources notice: /Stage[main]//File[/vagrant/src/addons/]/owner: owner changed 'vagrant' to 'www-data' notice: /Stage[main]//File[/vagrant/src/addons/]/group: group changed 'vagrant' to 'www-data' notice: /Stage[main]//File[/vagrant/src/addons/]/mode: mode changed '0755' to '0777' notice: /Stage[main]//Package[curl]/ensure: ensure changed 'purged' to 'present' notice: /Stage[main]//File[/vagrant/src/system/cms/config/]/owner: owner changed 'vagrant' to 'www-data' notice: /Stage[main]//File[/vagrant/src/system/cms/config/]/group: group changed 'vagrant' to 'www-data' notice: /Stage[main]//File[/vagrant/src/system/cms/config/]/mode: mode changed '0755' to '0777' notice: /Stage[main]//File[/vagrant/src/system/cms/config/config.php]/owner: owner changed 'vagrant' to 'www-data' notice: /Stage[main]//File[/vagrant/src/system/cms/config/config.php]/group: group changed 'vagrant' to 'www-data' notice: /Stage[main]//File[/vagrant/src/system/cms/cache/]/owner: owner changed 'vagrant' to 'www-data' notice: /Stage[main]//File[/vagrant/src/system/cms/cache/]/group: group changed 'vagrant' to 'www-data' notice: /Stage[main]//File[/vagrant/src/system/cms/cache/]/mode: mode changed '0755' to '0777' notice: /Stage[main]//File[/vagrant/src/uploads/]/owner: owner changed 'vagrant' to 'www-data' notice: /Stage[main]//File[/vagrant/src/uploads/]/group: group changed 'vagrant' to 'www-data' notice: /Stage[main]//File[/vagrant/src/uploads/]/mode: mode changed '0755' to '0777' notice: /Stage[main]/Apache/Service[httpd]/ensure: ensure changed 'stopped' to 'running' notice: /Stage[main]//File[/vagrant/src/assets/cache/]/owner: owner changed 'vagrant' to 'www-data' notice: /Stage[main]//File[/vagrant/src/assets/cache/]/group: group changed 'vagrant' to 'www-data' notice: /Stage[main]//File[/vagrant/src/assets/cache/]/mode: mode changed '0755' to '0777' notice: Finished catalog run in 2.29 seconds Output from ls -lah says no: $ ls -lah /vagrant/src/ total 36K drwxr-xr-x 1 vagrant vagrant 510 2012-07-03 00:11 . drwxr-xr-x 1 vagrant vagrant 340 2012-07-03 08:08 .. drwxr-xr-x 1 vagrant vagrant 136 2012-07-03 00:11 addons drwxr-xr-x 1 vagrant vagrant 102 2012-07-03 00:11 assets drwxr-xr-x 1 vagrant vagrant 510 2012-07-03 07:45 .git -rw-r--r-- 1 vagrant vagrant 1.3K 2012-07-03 00:11 .gitignore -rwxr-xr-x 1 vagrant vagrant 1.4K 2012-07-03 00:11 .htaccess -rwxr-xr-x 1 vagrant vagrant 8.8K 2012-07-03 00:11 index.php drwxr-xr-x 1 vagrant vagrant 442 2012-07-03 00:11 installer -rwxr-xr-x 1 vagrant vagrant 2.8K 2012-07-03 00:11 LICENSE -rw-r--r-- 1 vagrant vagrant 1.1K 2012-07-03 00:11 phpdoc.dist.xml -rw-r--r-- 1 vagrant vagrant 3.3K 2012-07-03 00:11 README.md drwxr-xr-x 1 vagrant vagrant 204 2012-07-03 00:11 system -rw-r--r-- 1 vagrant vagrant 42 2012-07-03 00:11 .travis.yml drwxr-xr-x 1 vagrant vagrant 102 2012-07-03 00:11 uploads Whats up with that? My entire config can be found here.

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• how to diagnosis and resolve: /usr/lib64/libz.so.1: no version information available

  - by matchew

  I had a hell of a time installing lxml for python2.7 on centOs5.6. For some background, python2.7 is an alternative installation of python on centOS5.6 which comes with python2.4 installed. it was bulit from source per its instrucitons ./configure make make altinstall However, after about 20 hours of trying I managed to find a workable solution and was able to install lxml. Until, I notice the following error at the top of the interpreter: python2.7: /usr/lib64/libz.so.1: no version information available (required by python2.7) Python 2.7.2 (default, Jun 30 2011, 18:55:26) [GCC 4.1.2 20080704 (Red Hat 4.1.2-50)] on linux2 Type "help", "copyright", "credits" or "license" for more information. >>> print 'Sheeeeut!' this error is printed out everytime I run a script. For example: $ ./test.py /usr/local/bin/python2.7: /usr/lib64/libz.so.1: no version information available (required by /usr/local/bin/python2.7) the script runs flawlessly, but this error is bothersome. After some digging I have seem to believe I have a wrong version of libz installed, that it is either an older version or built for a different platform. I'm not quite sure how, I've only installed libz through yum, as far as I know. Although, I can't quite remember every little thing I tried in my twenty hours of trying. You may also be intereted in what my lib64 folder looks like, here is some information $ ls -ltrh libz* -rwxr-xr-x 1 root root 84K Jan 9 2007 libz.so.1.2.3 -rwxr-xr-x 1 root root 107K Jan 9 2007 libz.a -rwxr-xr-x 1 root root 154K Feb 22 23:30 libzdb.so.7.0.2 lrwxrwxrwx 1 root root 13 Apr 20 20:46 libz.so.1 -> libz.so.1.2.3 lrwxrwxrwx 1 root root 15 Jun 30 18:43 libzdb.so.7 -> libzdb.so.7.0.2 lrwxrwxrwx 1 root root 13 Jul 1 11:35 libz.so -> libz.so.1.2.3 lrwxrwxrwx 1 root root 15 Jul 1 11:35 libzdb.so -> libzdb.so.7.0.2 notice: the items that Say Jul 1st or Jun 30th are from me. I had initially moved these files into a backup folder as they seeemed to be 1. duplicates and 2. had a date after/during my problems I alluded to earlier that I had with lxml One inclination is to completely remove python2.7 and re-install. I think having it install to /usr/local/ was a poor default choice. However, without the make uninstall option being present it seems to be a time consuming task for a solution I am not quite sure would solve my problem.

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• How Do I Properly Run OfflineIMAP in a Crontab

  - by alharaka

  Installed Fedora. # cat /etc/redhat_release | awk ' { print F "> " $0; print ""; }' Fedora release 14 (Laughlin) Installed offlineimap from yum, cuz I'm lazy these days. # yum info offlineimap | awk ' { print F "> " $0; print ""; }' Loaded plugins: langpacks, presto, refresh-packagekit Adding en_US to language list Installed Packages Name : offlineimap Arch : noarch Version : 6.2.0 Release : 2.fc14 Size : 611 k Repo : installed From repo : fedora Summary : Powerful IMAP/Maildir synchronization and reader support URL : http://software.complete.org/offlineimap/ License : GPLv2+ Description : OfflineIMAP is a tool to simplify your e-mail reading. With : OfflineIMAP, you can read the same mailbox from multiple : computers. You get a current copy of your messages on each : computer, and changes you make one place will be visible on all : other systems. For instance, you can delete a message on your home : computer, and it will appear deleted on your work computer as : well. OfflineIMAP is also useful if you want to use a mail reader : that does not have IMAP support, has poor IMAP support, or does : not provide disconnected operation. And, lo and behold, every time I run offlineimap and try to redirect output in a crontab, it does not work. Below is my .offlineimaprc. [general] ui = TTY.TTYUI accounts = Personal, Work maxsyncaccounts = 3 [Account Personal] localrepository = Local.Personal remoterepository = Remote.Personal [Account Work] localrepository = Local.Work remoterepository = Remote.Work [Repository Local.Personal] type = Maildir localfolders = ~/mail/gmail [Repository Local.Work] type = Maildir localfolders = ~/mail/companymail [Repository Remote.Personal] type = IMAP remotehost = imap.gmail.com remoteuser = [email protected] remotepass = password ssl = yes maxconnections = 4 # Otherwise "deleting" a message will just remove any labels and # retain the message in the All Mail folder. realdelete = no [Repository Remote.Work] type = IMAP remotehost = server.company.tld remoteuser = username remotepass = password ssl = yes maxconnections = 4 I have tried TTY.TTYUI, NonInteractive.Quiet and NonInteractive.Basic with different variations. With or without redirection, the crontab entries I try cause problems. $ crontab -l | awk ' { print F "> " $0; print ""; }' */5 * * * * offlineimap >> ~/mail/logs/offlineimap.log 2>&1 */5 * * * * offlineimap I always get the same damn error ERROR: No UIs were found usable!. What am I doing wrong!?

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• Is it possible to configure a CDN so that it will step out of the way for a subset of regional IPs?

  - by rwired

  We have a website which targets customers in China, both expat and local Chinese. We have an ICP license which allows us to host in a datacenter inside China. Internet in China is actually as fast as anywhere else (faster than most places actually), so long as the content is served-up within the boundaries of the Great-Firewall. Anything that crosses the wall is horribly slow. The problem is that most expats have some sort of VPN installed so that they can access all the blocked stuff. What this means is that when they access our site, the traffic first has to go out of China through the firewall to their VPN, and then back in. The performance is terrible, worse than if we were just hosting outside of China directly (which we used to do before the ICP was issued). So I want to use a global CDN to mirror the site automatically, but I only want to deliver the content via the CDN if the user's request IP address is outside of China. Inside China I would like the content to be served by our own server. I also want to be careful with the domain names. We currently use www.xxx.com and www.xxx.cn for language selection purposes, as these perform well in SEO on Google (which the expats use), and Baidu (which the locals use). If possible I would like to avoid having one domain on the outside, and the other on the inside since not all expats use a VPN, and some Chinese speakers also use VPNs. Also some of our legitimate customers in both languages are from outside of China. I also don't want to resort to using something like www2.xxx.com/cn for the outside connection if at all possible, since I have worries about duplicate content and canonical URLs ruining our SEO (unless you know of a quick fix for that). CDNs I'm considering are: Google PageSpeed, CloudFlare, Amazon CloudFront. None of which have datacenters inside China. I have complete control of the .com DNS zone records, but the .cn zones are under the control of the domain issuing body in China. I'm not sure at this time if they would allow even a CNAME to point to an IP outside of China (although I don't see why not). They no longer allow outside registrars like they used to.

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• ASA and cisco vs NSA sonic firewall

  - by Lbaker101

  Currently I’m trying to structure our network to fully support and be redundant with BGP/Multi homing. Our current company size is 40 employees but the major part of that is our Development department. We are a software company and continued connection to the internet is a requirement as 90% of work stops when the net goes down. The only thing hosted on site (that needs to remain up) is our exchange server. Right now i'm faced with 2 different directions and was wondering if I could get your opinions on this. We will have 2 ISPs that are both 20meg up/down and dedicated fiber (so 40megs combined). This is handed off as an Ethernet cable into our server room. ISP#1 first digital ISP#2 CenturyLink we currently have 2x ASA5505s but the 2nd one is not in use. It was there to be a failover and it just needs the security+ license to be matched with the primary device. But this depends on the network structure. I have been looking into the hardware that would be required to be fully redundant and I found that we will either of the following. 2x Cisco 2921+ series routers with failover licenses. They will go in front of the ASAs and either connects in a failover state or 1 ISP into each of the 2921 series routers and then 1 line into each of the ASAs (thus all 4 hardware components will be used actively). So 2x Cisco 2921+ series routers 2x Cisco ASA5505 firewalls The other route 2x SonicWalls NSA2400MX series. 1 primary and the secondary will be in a failover state. This will remove the ASAs from the network and be about 2k cheaper than the cisco route. This also brings down the points of failure because it’s just the 2x sonicwalls It will also allow us to scale all the way up to 200-400 users (depending on their configuration). This also makes so the Sonic walls. So the real question is with the added functionality ect of the sonicwall is there a point in paying so much more to stay the cisco route? Thanks!

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• UCARP: prevent the original master from taking over the VIP when it comes back after failure?

  - by quanta

  Keepalived can do this by combining the nopreempt option and the BACKUP state on the both nodes: Prevent VRRP Master from becoming Master once it has failed Prevent master to fall back to master after failure How about the UCARP? Name : ucarp Arch : x86_64 Version : 1.5.2 Release : 1.el5.rf Size : 81 k Repo : installed Summary : Common Address Redundancy Protocol (CARP) for Unix URL : http://www.ucarp.org/ License : BSD Description: UCARP allows a couple of hosts to share common virtual IP addresses in order : to provide automatic failover. It is a portable userland implementation of the : secure and patent-free Common Address Redundancy Protocol (CARP, OpenBSD's : alternative to the patents-bloated VRRP). : Strong points of the CARP protocol are: very low overhead, cryptographically : signed messages, interoperability between different operating systems and no : need for any dedicated extra network link between redundant hosts. If I don't use the --preempt option and set the --advskew to the same value, both nodes become master. /etc/sysconfig/carp/vip-010.conf # Virtual IP configuration file for UCARP # The number (from 001 to 255) in the name of the file is the identifier # $Id: vip-001.conf.example 1527 2004-07-09 15:23:54Z dude $ # Set the same password on all mamchines sharing the same virtual IP PASSWORD="pa$$w0rd" # You are required to have an IPADDR= line in the configuration file for # this interface (so no DHCP allowed) BIND_INTERFACE="eth0" # Do *NOT* use a main interface for the virtual IP, use an ethX:Y alias # with the corresponding /etc/sysconfig/network-scripts/ifcfg-ethX:Y file # already configured and ith ONBOOT=no VIP_INTERFACE="eth0:0" # If you have extra options to add, see "ucarp --help" output # (the lower the "-k <val>" the higher priority and "-P" to become master ASAP) OPTIONS="-z -k 255" /etc/sysconfig/network-scripts/ifcfg-eth0:0 DEVICE=eth0:0 ONBOOT=no BOOTPROTO= IPADDR=192.168.6.8 NETMASK=255.255.255.0 USERCTL=yes IPV6INIT=no node 1: eth0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc pfifo_fast qlen 1000 link/ether c6:9b:8e:af:a7:69 brd ff:ff:ff:ff:ff:ff inet 192.168.6.192/24 brd 192.168.6.255 scope global eth0 inet 192.168.6.8/24 brd 192.168.6.255 scope global secondary eth0:0 inet6 fe80::c49b:8eff:feaf:a769/64 scope link valid_lft forever preferred_lft forever node 2: eth1: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc pfifo_fast qlen 1000 link/ether 00:30:48:f7:0f:81 brd ff:ff:ff:ff:ff:ff inet 192.168.6.38/24 brd 192.168.6.255 scope global eth1 inet 192.168.6.8/24 brd 192.168.6.255 scope global secondary eth1:0 inet6 fe80::230:48ff:fef7:f81/64 scope link valid_lft forever preferred_lft forever

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• Monitoring the status of accounts with IT Service providers (ISP, Domain Registrar etc.)

  - by Sholom

  Hi All, Short version: You have software that tells you when your servers power-outlet is down. It monitors multiple servers from one management console, alerts you when something is wrong etc. Does anyone know of software that will let me take the same approach to monitor if the money-outlet (the bill!) is down (not paid) to my IT Services providers (ISP, Domain Registrar, MX Backup service etc). I need a top down, centrally managed service that is capable of sending out alerts. Just like the one that monitors my own exchange server etc. I don't mind if i have to manually enter every payment. Long version: Our very likable but absent minded bookkeeper keeps neglecting to pay our IT vendors on time. Just this past week our internet service was disconnected. Same could happen to many other mission critical accounts (domain registrar, backup MX, anti-virus license, HackerSafe (McAfee secure) service and even an 800 number to name a few). As the sysadmin, i monitor my severs to make sure they are plugged into the power-outlet. I believe i should also monitor my services to make sure they are plugged in to their money-outlet. To compound the problem, when the power goes out someone else will likely notice and notify me. But if a bill is not payed, no one will ever notice until service is lost. Lost as in losing our domain name which would cause a lot more damage then the power failing on our server. [Solution] = [Doesn't work because]: Retrain the bookkeeper = Wishful thinking. Notify my manager = Already have (via email). Protects me, does not solve problem. Fire bookkeeper = What makes you so sure the next one will never forget? Bottom line: Humans are humans and sooner or later something critical will be royally messed up. We need to partner with a machine to help us out here. Anybody have the same problem? What software/solution do you use? I would like software that emails me when a bill is passed due just like i get an email when the power outlet fails. Anyone hear of anything like that? Thanks

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• Use windows 7 inside virtual box,as guest i mean, to create a Windows 7 USB using "Windows 7 USB/DVD Download Tool" ? (Linux as host)

  - by Abel Coto

  I want to download the Windows 7 professional iso (x32), from microsoft, and , i can do two things. Or buy a new burner , as mine doesn't work (i am trying to decide what dvd writer i could buy) or use a usb dongle to copy the iso to it , and install it via usb. I want to install Windows 7 in a netbook that now has debian,and in my pc. I think i have to buy only the license for the pc , as the netbook came with windows 7 preinstalled, so i suppose that i can use that serial to activate the windows , although i don't know how to install windows 7 starter instead of professional (i think if you remove a file from the iso, windows let you choose the edition to install). The problem is that in both pcs there isn't any windows , only debian. My father has a netbook with windows 7 starter, but i think it hasn't antivirus (at least until have the Karspersky Internet security for 3 pcs bought ), and i don't trust to make the usb there , if i don't now that there isn't any virus or malware. So i am trying to find a way of Create a Windows 7 usb installation , to at least be able to install windows 7 in the netbook without a external dvd writer. I know that with dd in linux you can copy a debian.iso to the usb , and then install debian with it (i've done it) using something like dd if=win7.iso of=/dev/sdb, but i don't know if this would work for windows 7 iso,and if dd will correctly copy the iso to the usb. I suppose that if you are able to boot and install windows 7 from the usb , is that the method works,and you can forget of problems later with the windows 7 installation (problems because some files could not be copied or like). So , i remembered that Microsoft created a tool to copy the iso to the usb using windows. So i thought that i could install in my pc , virtual box , as i have VT and 8 GB ram in it, and download the iso from microsoft ,install windows 7 in the virtual machine , and then copy the iso inside the machine , donwload the iso tool, and atach a usb to the pc, connect it to the guest , and use the tool to copy the iso to the USB. But i don't now if is possible to use a virtual machine to do this , or the virtualization could give problems with the usb, or something. I have found some minutes ago this How to make a windows 7 usb flash install media, from linux? The first method (dd) is the one i like more , and i trust more ( i don't now if the second method using ms-sys , works well , and if i can trust it. I understand that a iso is like a .rar , but no compressed,only containing the files ,so mount the iso and cp the data inside perhaps is ok. Although the method i like more is the microsoft one (more because is from microsoft , and i suppose they now what they do ,at least with this usb related thing, than anything). Perhaps worth more to buy a external dvd writer haha ... Should the virtual machine method work ?

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• ASA5505 Novice. Setting up Outside/Inside/and DMZ as Guest Network

  - by GriffJ

  I need a little help in developing a config for our ASA5505. I'm an MCSA/MCITPAS but I don't have a lot of practical cisco experience. Here is what I need help with, we currently have a PIX as our boarder gateway and well it's antiquated and it only has a 50 user license which means I'm constantly clearing local-host throughout the day as people complain. I discovered that the last IT person bought at couple ASA5505s and they've been sitting in the back of a cupboard. So far I've duplicated the configuration from the pix to the asa but as I was going to be going this far I thought I'd go further and remove another old cisco router that was used only for the guest network, I know the asa can do both jobs. So I'm going to paste a scenario I wrote up with the actual IPs changed to protect the innocent. ... Outside Network: 1.2.3.10 255.255.255.248 (we have a /29) Inside Network: 10.10.36.0 255.255.252.0 DMZ Network: 192.168.15.0 255.255.255.0 Outside Network on e0/0 DMZ Network on e0/1 Inside Network on e0/2-7 DMZ Network has DHCPD Enabled. DMZ DHCPD Pool is 192.168.15.50-192.168.15.250 DMZ Network needs to be able to see DNS on Inside Network at 10.10.37.11 and 10.10.37.12 DMZ Network needs to be able to access webmail on inside network at 10.10.37.15 DMZ Network needs to be able to access business website on inside network at 10.10.37.17 DMZ Network needs to be able to access the outside network (access to the internet). Inside Network has NO DHCPD. (dhcp is handled by domain controller) Inside Network needs to be able to see anything on the DMZ network. Inside Network needs to be able to access the outside network (access to the internet). There is some access-list stuff already, some static mapping already. Maps external IPs from our ISP to our inside server IPs static (inside,outside) 1.2.3.11 10.10.37.15 netmask 255.255.255.255 static (inside,outside) 1.2.3.12 10.10.37.17 netmask 255.255.255.255 static (inside,outside) 1.2.3.13 10.10.37.20 netmask 255.255.255.255 Allows access to our Webserver/Mailserver/VPN from the Outside. access-list 108 permit tcp any host 1.2.3.11 eq https access-list 108 permit tcp any host 1.2.3.11 eq smtp access-list 108 permit tcp any host 1.2.3.11 eq 993 access-list 108 permit tcp any host 1.2.3.11 eq 465 access-list 108 permit tcp any host 1.2.3.12 eq www access-list 108 permit tcp any host 1.2.3.12 eq https access-list 108 permit tcp any host 1.2.3.13 eq pptp Here is all the NAT and route stuff I have so far. global (outside) 1 interface global (outside) 2 1.2.3.11-1.2.3.14 netmask 255.255.255.248 nat (inside) 1 0.0.0.0 0.0.0.0 nat (dmz) 1 0.0.0.0 0.0.0.0 route outside 0.0.0.0 0.0.0.0 1.2.3.9 1

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• Windows Server 2008 R2 bare metal restore to different hardware

  - by S Falken

  Scenario: I have a Windows Server 2008 R2 x64 installation whose main disk drive is now 7 years old and showing signs of age. For the last couple of months it's been displaying increased errors and requirements to run checkdisk. I have successfully created a bare metal restore (BMR) image on a separate data drive on the server, which can be seen from the Windows Recovery console; I tested it by booting to and using the Windows Server installation DVD's recovery utilities. The BMR image includes the system drive with boot partition, system state, and the D:\ drive of the server, which is where I have followed the practice of installing any program that does not require a C:\ installation path. Therefore, the BMR includes both the C:\ and D:\ drives, system state and boot partition. The C:\ drive is a 7-year old Seagate 160GB. The D:\ drive is a rather newer 120GB Western Digital. I have purchased a 128GB solid state Samsung 830 that I want to restore these partitions to, using the BMR. Questions: In the above-referenced article, Microsoft seems to be indicating that I am only able to restore to like-kind hardware, which doesn't help at all and is difficult to believe. Is this really true? I've cleaned these drives up and minimized the size of partition they require. C:\ will need about a 70GB partition, and the data on D:\ will need about 50GB. Will Windows Server backup allow me to restore the BMR to newly-created partitions on the SSD, discarding extra space? I don't need a "how-to": I just need an "is it possible". Justification: Before posting this question, I checked ServerFault articles with the following titles, but none of them were about this exact scenario: Restore SBS 2008 Backup to Same Hardware but Different Disk Configuration Restoring Windows Server 2008 to different hardware - OEM License Restoring II6 server after a hardware failure windows 2008 r2 fail to restore Domain controller failed to restore using windows backup tools How does restore to dissimilar hardware work? Migrating Windows 2008 R2 from a PC to a different PC TFS 2005 Server restore from one hardware to another I also researched Microsoft but only received an oblique answer which was not precisely aimed at my question, at the following URL: http://support.microsoft.com/kb/249694#method3

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• jQuery - Why editable-select list plugin doesn't work with latest jQuery?

  - by Binyamin

  Why editable-select list plugin<select><option>value</option>doesn't work with latest jQuery? editable-select code: /** * Copyright (c) 2009 Anders Ekdahl (http://coffeescripter.com/) * Dual licensed under the MIT (http://www.opensource.org/licenses/mit-license.php) * and GPL (http://www.opensource.org/licenses/gpl-license.php) licenses. * * Version: 1.3.1 * * Demo and documentation: http://coffeescripter.com/code/editable-select/ */ (function($) { var instances = []; $.fn.editableSelect = function(options) { var defaults = { bg_iframe: false, onSelect: false, items_then_scroll: 10, case_sensitive: false }; var settings = $.extend(defaults, options); // Only do bg_iframe for browsers that need it if(settings.bg_iframe && !$.browser.msie) { settings.bg_iframe = false; }; var instance = false; $(this).each(function() { var i = instances.length; if(typeof $(this).data('editable-selecter') == 'undefined') { instances[i] = new EditableSelect(this, settings); $(this).data('editable-selecter', i); }; }); return $(this); }; $.fn.editableSelectInstances = function() { var ret = []; $(this).each(function() { if(typeof $(this).data('editable-selecter') != 'undefined') { ret[ret.length] = instances[$(this).data('editable-selecter')]; }; }); return ret; }; var EditableSelect = function(select, settings) { this.init(select, settings); }; EditableSelect.prototype = { settings: false, text: false, select: false, wrapper: false, list_item_height: 20, list_height: 0, list_is_visible: false, hide_on_blur_timeout: false, bg_iframe: false, current_value: '', init: function(select, settings) { this.settings = settings; this.select = $(select); this.text = $('<input type="text">'); this.text.attr('name', this.select.attr('name')); this.text.data('editable-selecter', this.select.data('editable-selecter')); // Because we don't want the value of the select when the form // is submitted this.select.attr('disabled', 'disabled'); var id = this.select.attr('id'); if(!id) { id = 'editable-select'+ instances.length; }; this.text.attr('id', id); this.text.attr('autocomplete', 'off'); this.text.addClass('editable-select'); this.select.attr('id', id +'_hidden_select'); this.initInputEvents(this.text); this.duplicateOptions(); this.positionElements(); this.setWidths(); if(this.settings.bg_iframe) { this.createBackgroundIframe(); }; }, duplicateOptions: function() { var context = this; var wrapper = $(document.createElement('div')); wrapper.addClass('editable-select-options'); var option_list = $(document.createElement('ul')); wrapper.append(option_list); var options = this.select.find('option'); options.each(function() { if($(this).attr('selected')) { context.text.val($(this).val()); context.current_value = $(this).val(); }; var li = $('<li>'+ $(this).val() +'</li>'); context.initListItemEvents(li); option_list.append(li); }); this.wrapper = wrapper; this.checkScroll(); }, checkScroll: function() { var options = this.wrapper.find('li'); if(options.length > this.settings.items_then_scroll) { this.list_height = this.list_item_height * this.settings.items_then_scroll; this.wrapper.css('height', this.list_height +'px'); this.wrapper.css('overflow', 'auto'); } else { this.wrapper.css('height', 'auto'); this.wrapper.css('overflow', 'visible'); }; }, addOption: function(value) { var li = $('<li>'+ value +'</li>'); var option = $('<option>'+ value +'</option>'); this.select.append(option); this.initListItemEvents(li); this.wrapper.find('ul').append(li); this.setWidths(); this.checkScroll(); }, initInputEvents: function(text) { var context = this; var timer = false; $(document.body).click( function() { context.clearSelectedListItem(); context.hideList(); } ); text.focus( function() { // Can't use the blur event to hide the list, because the blur event // is fired in some browsers when you scroll the list context.showList(); context.highlightSelected(); } ).click( function(e) { e.stopPropagation(); context.showList(); context.highlightSelected(); } ).keydown( // Capture key events so the user can navigate through the list function(e) { switch(e.keyCode) { // Down case 40: if(!context.listIsVisible()) { context.showList(); context.highlightSelected(); } else { e.preventDefault(); context.selectNewListItem('down'); }; break; // Up case 38: e.preventDefault(); context.selectNewListItem('up'); break; // Tab case 9: context.pickListItem(context.selectedListItem()); break; // Esc case 27: e.preventDefault(); context.hideList(); return false; break; // Enter, prevent form submission case 13: e.preventDefault(); context.pickListItem(context.selectedListItem()); return false; }; } ).keyup( function(e) { // Prevent lots of calls if it's a fast typer if(timer !== false) { clearTimeout(timer); timer = false; }; timer = setTimeout( function() { // If the user types in a value, select it if it's in the list if(context.text.val() != context.current_value) { context.current_value = context.text.val(); context.highlightSelected(); }; }, 200 ); } ).keypress( function(e) { if(e.keyCode == 13) { // Enter, prevent form submission e.preventDefault(); return false; }; } ); }, initListItemEvents: function(list_item) { var context = this; list_item.mouseover( function() { context.clearSelectedListItem(); context.selectListItem(list_item); } ).mousedown( // Needs to be mousedown and not click, since the inputs blur events // fires before the list items click event function(e) { e.stopPropagation(); context.pickListItem(context.selectedListItem()); } ); }, selectNewListItem: function(direction) { var li = this.selectedListItem(); if(!li.length) { li = this.selectFirstListItem(); }; if(direction == 'down') { var sib = li.next(); } else { var sib = li.prev(); }; if(sib.length) { this.selectListItem(sib); this.scrollToListItem(sib); this.unselectListItem(li); }; }, selectListItem: function(list_item) { this.clearSelectedListItem(); list_item.addClass('selected'); }, selectFirstListItem: function() { this.clearSelectedListItem(); var first = this.wrapper.find('li:first'); first.addClass('selected'); return first; }, unselectListItem: function(list_item) { list_item.removeClass('selected'); }, selectedListItem: function() { return this.wrapper.find('li.selected'); }, clearSelectedListItem: function() { this.wrapper.find('li.selected').removeClass('selected'); }, pickListItem: function(list_item) { if(list_item.length) { this.text.val(list_item.text()); this.current_value = this.text.val(); }; if(typeof this.settings.onSelect == 'function') { this.settings.onSelect.call(this, list_item); }; this.hideList(); }, listIsVisible: function() { return this.list_is_visible; }, showList: function() { this.wrapper.show(); this.hideOtherLists(); this.list_is_visible = true; if(this.settings.bg_iframe) { this.bg_iframe.show(); }; }, highlightSelected: function() { var context = this; var current_value = this.text.val(); if(current_value.length < 0) { if(highlight_first) { this.selectFirstListItem(); }; return; }; if(!context.settings.case_sensitive) { current_value = current_value.toLowerCase(); }; var best_candiate = false; var value_found = false; var list_items = this.wrapper.find('li'); list_items.each( function() { if(!value_found) { var text = $(this).text(); if(!context.settings.case_sensitive) { text = text.toLowerCase(); }; if(text == current_value) { value_found = true; context.clearSelectedListItem(); context.selectListItem($(this)); context.scrollToListItem($(this)); return false; } else if(text.indexOf(current_value) === 0 && !best_candiate) { // Can't do return false here, since we still need to iterate over // all list items to see if there is an exact match best_candiate = $(this); }; }; } ); if(best_candiate && !value_found) { context.clearSelectedListItem(); context.selectListItem(best_candiate); context.scrollToListItem(best_candiate); } else if(!best_candiate && !value_found) { this.selectFirstListItem(); }; }, scrollToListItem: function(list_item) { if(this.list_height) { this.wrapper.scrollTop(list_item[0].offsetTop - (this.list_height / 2)); }; }, hideList: function() { this.wrapper.hide(); this.list_is_visible = false; if(this.settings.bg_iframe) { this.bg_iframe.hide(); }; }, hideOtherLists: function() { for(var i = 0; i < instances.length; i++) { if(i != this.select.data('editable-selecter')) { instances[i].hideList(); }; }; }, positionElements: function() { var offset = this.select.offset(); offset.top += this.select[0].offsetHeight; this.select.after(this.text); this.select.hide(); this.wrapper.css({top: offset.top +'px', left: offset.left +'px'}); $(document.body).append(this.wrapper); // Need to do this in order to get the list item height this.wrapper.css('visibility', 'hidden'); this.wrapper.show(); this.list_item_height = this.wrapper.find('li')[0].offsetHeight; this.wrapper.css('visibility', 'visible'); this.wrapper.hide(); }, setWidths: function() { // The text input has a right margin because of the background arrow image // so we need to remove that from the width var width = this.select.width() + 2; var padding_right = parseInt(this.text.css('padding-right').replace(/px/, ''), 10); this.text.width(width - padding_right); this.wrapper.width(width + 2); if(this.bg_iframe) { this.bg_iframe.width(width + 4); }; }, createBackgroundIframe: function() { var bg_iframe = $('<iframe frameborder="0" class="editable-select-iframe" src="about:blank;"></iframe>'); $(document.body).append(bg_iframe); bg_iframe.width(this.select.width() + 2); bg_iframe.height(this.wrapper.height()); bg_iframe.css({top: this.wrapper.css('top'), left: this.wrapper.css('left')}); this.bg_iframe = bg_iframe; } }; })(jQuery); $(function() { $('.editable-select').editableSelect( { bg_iframe: true, onSelect: function(list_item) { alert('List item text: '+ list_item.text()); // 'this' is a reference to the instance of EditableSelect // object, so you have full access to everything there // alert('Input value: '+ this.text.val()); }, case_sensitive: false, // If set to true, the user has to type in an exact // match for the item to get highlighted items_then_scroll: 10 // If there are more than 10 items, display a scrollbar } ); var select = $('.editable-select:first'); var instances = select.editableSelectInstances(); // instances[0].addOption('Germany, value added programmatically'); });

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• How To Run XP Mode in VirtualBox on Windows 7 (sort of)

  - by Matthew Guay

  A few weeks ago we showed you how to run XP Mode on a Windows 7 computer without Hardware Virtualization using VMware. Some of you have been asking if it can be done in Virtual Box as well. The answer is “Yes!” and here we’ll show you how. Editor Update: Apparently there isn’t a way to activate XP Mode through VirtualBox using this method. You will however, be able to run it for 30 days. We have a new updated article on how to Install XP Mode with VirtualBox Using the VMLite Plugin.   Earlier we showed you how to run XP mode on windows 7 machines without hardware virtualization capability. Since then, a lot of you have been asking to a write up a tutorial about doing the same thing using VirtualBox.  This makes it another great way to run XP Mode if your computer does not have hardware virtualization.  Here we’ll see how to import the XP Mode from Windows 7 Professional, Enterprise, or Ultimate into VirtualBox so you can run XP in it for free. Note: You need to have Windows 7 Professional or above to use XP Mode in this manner. In our tests we were able to get it to run on Home Premium as well, but you’ll be breaking Windows 7 licensing agreements. Getting Started First, download and install XP Mode (link below).  There is no need to download Virtual PC if your computer cannot run it, so just download the XP Mode from the link on the left. Install XP mode; just follow the default prompts as usual. Now, download and install VirtualBox 3.1.2 or higher(link below).  Install as normal, and simply follow the default prompts. VirtualBox may notify you that your network connection will be reset during the installation.  Press Yes to continue. During the install, you may see several popups asking you if you wish to install device drivers for USB and Network interfaces.  Simply click install, as these are needed for VirtualBox to run correctly. Setup only took a couple minutes, and doesn’t require a reboot. Setup XP Mode in VirtualBox: First we need to copy the default XP Mode so VirtualBox will not affect the original copy.  Browse to C:\Program Files\Windows XP Mode, and copy the file “Windows XP Mode base.vhd”.  Paste it in another folder of your choice, such as your Documents folder. Once you’ve copied the file, right-click on it and click Properties. Uncheck the “Read-only” box in this dialog, and then click Ok. Now, in VirtualBox, click New to create a new virtual machine. Enter the name of your virtual machine, and make sure the operating system selected is Windows XP. Choose how much memory you want to allow the virtual machine to use.  VirtualBox’ default is 192 Mb ram, but for better performance you can select 256 or 512Mb. Now, select the hard drive for the virtual machine.  Select “Use existing hard disk”, then click the folder button to choose the XP Mode virtual drive. In this window, click Add, and then browse to find the copy of XP Mode you previously made. Make sure the correct virtual drive is selected, then press Select. After selecting the VHD your screen should look like the following then click Next. Verify the settings you made are correct. If not, you can go back and make any changes. When everything looks correct click Finish. Setup XP Mode Now, in VirtualBox, click start to run XP Mode. The Windows XP in this virtual drive is not fully setup yet, so you will have to go through the setup process.   If you didn’t uncheck the “Read-only” box in the VHD properties before, you may see the following error.  If you see it, go back and check the file to makes sure it is not read-only. When you click in the virtual machine, it will capture your mouse by default.  Simply press the right Ctrl key to release your mouse so you can go back to using Windows 7.  This will only be the case during the setup process; after the Guest Additions are installed, the mouse will seamlessly move between operating systems. Now, accept the license agreement in XP.   Choose your correct locale and keyboard settings. Enter a name for your virtual XP, and an administrative password. Check the date, time, and time zone settings, and adjust them if they are incorrect.  The time and date are usually correct, but the time zone often has to be corrected. XP will now automatically finish setting up your virtual machine, and then will automatically reboot. After rebooting, select your automatic update settings. You may see a prompt to check for drivers; simply press cancel, as all the drivers we need will be installed later with the Guest Additions. Your last settings will be finalized, and finally you will see your XP desktop in VirtualBox. Please note that XP Mode may not remain activated after importing it into VirtualBox. When you activate it, use the key that is located at C:\Program Files\Windows XP Mode\key.txt.  Note: During our tests we weren’t able to get the activation to go through. We are looking into the issue and will have a revised article showing the correct way to get XP Mode in VirutalBox working correctly soon.    Now we have one final thing to install – the VirtualBox Guest Additions.  In the VirtualBox window, click “Devices” and then select “Install Guest Additions”. This should automatically launch in XP; if it doesn’t, click Start, then My Computer, and finally double-click on the CD drive which should say VirtualBox Guest Additions. Simply install with the normal presets. You can select to install an experimental 3D graphics driver if you wish to try to run games in XP in VirtualBox; however, do note that this is not fully supported and is currently a test feature. You may see a prompt informing you that the drivers have not passed Logo testing; simply press “Continue Anyway” to proceed with the installation.   When installation has completed, you will be required to reboot your virtual machine. Now, you can move your mouse directly from Windows XP to Windows 7 without pressing Ctrl. Integrating with Windows 7 Once your virtual machine is rebooted, you can integrate it with your Windows 7 desktop.  In the VirtualBox window, click Machine and then select “Seamless Mode”.   In Seamless mode you’ll have the XP Start menu and taskbar sit on top of your Windows 7 Start and Taskbar. Here we see XP running on Virtual Box in Seamless Mode. We have the old XP WordPad sitting next to the new Windows 7 version of WordPad. Another view of everything running seamlessly together on the same Windows 7 desktop. Hover the pointer over the XP taskbar to pull up the Virtual Box menu items. You can exit out of Seamless Mode from the VirtualBox menu or using “Ctrl+L”. Then you go back to having it run separately on your desktop again. Conclusion Running XP Mode in a Virtual Machine is a great way to experience the feature on computers without Hardware Virtualization capabilities. If you prefer VMware Player, then you’ll want to check out our articles on how to run XP Mode on Windows 7 machines without Hardware Virtualization, and how to create an XP Mode for Windows 7 Home Premium and Vista. Download VirtualBox Download XP Mode Similar Articles Productive Geek Tips Install XP Mode with VirtualBox Using the VMLite PluginUsing Windows 7 or Vista Compatibility ModeMake Safari Stop Crashing Every 20 Seconds on Windows VistaForce Windows 7 / Vista to Boot Into Safe Mode Without Using the F8 KeyHow To Run Chrome OS in VirtualBox TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Enable Check Box Selection in Windows 7 OnlineOCR – Free OCR Service Betting on the Blind Side, a Vanity Fair article 30 Minimal Logo Designs that Say More with Less LEGO Digital Designer – Free Create a Personal Website Quickly using Flavors.me

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