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• Why hasn't C# gained much traction within the opensource community?

  - by tmitchel2

  I'm not expecting C# to be on par with say Java or Python in the open source community, but it still surprises me just how far behind it is. 'Multi language' open source repos like google code or github have barely any C# projects in comparison to the other languages I mentioned. I'd like to see C# and .Net shake off that slight corporate feel and move more into the open source arena but I just can't see that happening. I'd be interested to hear peoples opinion on why this might be?

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• Are You Meeting Social Customer Service Expectations?

  - by Mike Stiles

  Whether it’s B2B or B2C, one sure path to repeat business is making sure your buyer has a memorably pleasant and successful customer service experience with you. If they get that kind of treatment consistently, that’s called a relationship. And those aren’t broken easily. Social customer service, driven by integrated SRM (social relationship management) technology, is the venue that can effectively connect customers not only to the brand, but to other customers. Positive experiences, once administered, don’t just rest with the recipient. They’re published in the form of public raves and peer-to-peer recommendation, a force far more actionable than push advertising. What’s more, your customers have come to expect access to you and satisfaction from you using social. An NM Incite study shows 83% of Twitter users and 71% of Facebook users expect to get an answer from brands the same day they post to them on their social assets. To make sure you’re responding, you’ve got to have a tech platform that’s set up to moderate and alert so you’ll know ASAP a customer needs help. The more integrated your social enterprise is, the faster you can not only respond, but respond with the answer they’re looking for, because your system is connected to the internal resources that can surface the answer or put wheels in motion to rectify the situation in the shortest amount of time possible. But if you go to the necessary lengths to make sure your customers feel valued and important, will they really reward you? The study says 71% of consumers who got quick and effective responses from companies they contacted via social were more likely to recommend the brand to their friends and followers. So yes, sweeping people off their feet pays big dividends in terms of word-of-mouth marketing. But you should be keenly aware of the reverse side of that coin. Give people a negative experience, either in real world or virtual customer service, and that message is highly likely to get amplified through social channels faster and louder. Only 36% of the NM Incite study’s respondents reported that their problems were solved quickly and effectively. 36%? That’s hardly an impressive number. It gets worse. 10% never got so much as a response - at all. Going back to the relationship analogy, companies that are this deep in the ditch where customer service is concerned are making their girl or boyfriends really easy for a competitor to steal. Given the technology tools and data available right now for having an intimate knowledge of the customer, what products they’ve purchased, likely problems with those products, effective resolutions to those problems, and follow-up communication to gauge satisfaction, there are fewer excuses than ever for making the lifeblood of your business feel like you couldn’t care less. @mikestiles

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• How do you overcome interview anxiety when writing code?

  - by Kyle Trauberman

  I have test anxiety, and when interviewing I often get so stressed that I have difficulty completing tasks in the interview that I normally wouldn't have trouble completing. I recently went through an interview where I was so nervous that I feel like I did poorly on one coding question in particular, something that I would normally have no trouble with otherwise. How do you overcome nervousness and anxiety when interviewing? Is it wise to inform the interviewer ahead of time that you have anxiety?

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• Eleven Steps to SEO Heaven (Steps 1 to 5)

  Are you fed up with feeling baffled by search engine optimisation (SEO) because of jargon and poor practitioners? Do you feel you have been charged too much for less than you were promised? This two part article sets out to explain the process and put you back in control.

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• Summary of usage policies for website integration of various social media networks?

  - by Dallas

  To cut to the chase... I look at Twitter's usage policy and see limitations on what can and can't be done with their logo. I also see examples of websites that use icons that have been integrated with the look and feel of their own site. Given Twitter's policy, for example, it would appear that legal conversations/agreements would need to take place to do this, especially on a commercial site. I believe it is perfectly acceptable to have a plain text button that simply has the word "Tweet" on it, that has the same functionality. My question is if anyone can provide online (or other) references that attempt to summarize what can and can't be done when integrating various social networks into your own work? The answer I will mark as the correct one will be the one which provides the best resource(s) giving the best summaries of what can and can't be done with specific logos/icons, with a secondary factor being that a variety of social networking sites are addressed in your answer. Before people point to specific questions, I am looking for a well-rounded approach that considers a breadth of networks and considerations. Background: I would like to incorporate social media icons and functionality, but would like to consider what type of modifications can be done without needing to involve lawyers. For example, can I bring in a standard Facebook logo, but incorporate my site color into the logo? Would the answer differ if I maintained their color, but add in a few pixels of another color to transition? I am not saying I want to do this, but rather using it as an example.

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• Is SEO affected negatively by having densely encoded identifiers of content in URLs?

  - by casperOne

  This isn't about where to put the id of a piece of unique content in URLs, but more about densely packing the URL (or, does it just not matter). Take for example, a hypothetical post in a blog: http://tempuri.org/123456789/seo-friendly-title The ID that uniquely identifies this is 123456789. This corresponds to a look-up and is the direct key in the underlying data store. However, I could encode that in say, hexadecimal, like so: http://tempuri.org/75bcd15/seo-friendly-title And that would be shorter. One could take it even further and have more compact encodings; since URLs are case sensitive, one could imagine an encoding that uses numbers, lowercase and uppercase letters, for a base of 62 (26 upper case + 26 lower case + 10 digits): 0123456789ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz For a resulting URL of: http://tempuri.org/8M0kX/seo-friendly-title The question is, does densely packing the ID of the content (the requirement is that an ID is mandatory for look-ups) have a negative impact on SEO (and dare I ask, might it have any positive impact), or is it just not worth the time? Note that this is not for a URL shortening service, so saving space in the URL for browser limitation purposes is not an issue.

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• One file missing from Windows 7 LIbrary

  - by Jay Bazuzi

  In my "Documents" library on Windows 7, one file is not showing up in Windows Explorer. When I look in C:\Users\%USERNAME%\Documents\blah\blah all 24 files appear. But when I look in Libraries > Documents > blah > blah only 23 show up. I made a copy of the file and the copy appears. Refresh doesn't help. The "Arrange by" setting defaults to "Name". When I change it to "Folder" the extra file appears, but changing it back to "Name" the file disappears again. How can I make the file appear in all views? Why would it disappear?

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• Are there any good books on how to design software?

  - by nc01

  I've been programming for a while and I think I write clean code. But I do this by hacking away, tinkering and testing things until I feel good about the functionality, and then coming in and refactoring, refactoring, refactoring. I tend to write mostly in PHP, Java, and C. Are there any good books that will help me learn to visualize things better and not code everything as if in an infinite REPL loop? Thanks.

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• nginx: URL rewrites and performance

  - by j0nes

  I have a website where I need to change the URL structure. The old URLs look like /olddir/part1_de.htm, the new ones will look like /newdir/sub/category/anotherpage.htm. There are a lot of URL rewrites I need to do, I assume about 500 distinct rewrites in the end. As my website gets quite a lot of traffic, my main concern is about performance at the moment. My questions are: I assume that for each request, the rewrites block will be parsed and the regex will be evaluated. Am I right? Will there be a performance penalty if I use these rewrites? Can nginx handle this? Are there any "best practices" to follow when doing a lot of rewrites?

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• Touchpad and Keyboard both stop working after long uptime

  - by Sepero

  I have an Asus N53SM laptop that I leave running for several weeks at a time. I never put it in hibernate or suspend, I only close the lid when I'm not using it. After a few days or weeks of running, the touchpad and keyboard will Both lock up (at the same time) for no apparent reason. I could be just surfing the internet when it happens. The touchpad and keyboard seem to only lock up when I'm actively using the laptop (not when idle), which may mean it's related to something I press, but I'm not sure? The touchpad never locks or unlocks when Pressing FN and the designated touchpad lock key (it does not seem to work on Linux). While the touchpad and keyboard are locked, I am able to plug in my USB mouse and successfully use it to control the screen cursor. I can also remotely get into the system with vnc and ssh, everything seems to run fine there as well. No processes appear out of control. It's just the laptops physical touchpad and keyboard that are locking up. How might I go about diagnosing this problem? What system logs to look at? (anything specific to look for in them?) Perhaps I should try reloading some modules? Any thing else I should inspect?

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• Why is my USB data transfer so slow?

  - by Dave M G

  Whenever I do any kind of file transfer using USB, whether to a USB stick, or with my Android phone, or anything else, it is ridiculously slow. It says 59.8 KB/sec, which would be an awesome speed if this were 1991 and I was using a modem to dial up to my local BBS. Surely USB technology is better than that...? 37 seconds to move less data than the equivelent of 1 MP3 file? Also, regardless of what it says about speed and time, the reality is much, much slower. I routinely see it say something like "37 seconds left" and have to wait for minutes. Sometimes, if I want to move large amounts of files, it can say it will take 8 hours or more. Is this normal? My computer may not be the most awesome on the market, and about a year old, but it's an i5 with 4GB RAM and modern components, so surely this isn't the hardware's fault. What can I do to get better USB data transfer performance? Also, I did look at this question, but my newbie eyes don't see anything that look like an actual solution, just a lot of discussion about what transfer rates could or should be. Update: As requested in the comments, I've generated a whole bunch of output from the command line, and put it on Ubuntu Pastebin. Please see it here.

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• Oracle at the biggest career fair in Germany - Absolventenkongress Cologne

  - by Tim Koekkoek

  On the 28th and 29th of November the annual Absolventenkongress was held in Cologne and Oracle was there! The Absolventenkongress in Cologne is the biggest student and graduate career fair in Germany with around 13,000 people attending every year. Oracle was well presented with Senior Managers, Recruiters and Talent Consultants coming over from Spain, Ireland, Switzerland, the Netherlands and of course Germany. At our stand, candidates from all kinds of backgrounds came to talk to us about their careers and their plans for the future. Being able to talk directly to individuals who could potentially be their next manager, was a great experience for the candidates! Overall the fair has been a highly successful experience for Oracle and we hope to welcome some people we met during the fair soon as new Oracle employees! If you were unable to attend, but you are still interested in joining Oracle, please have a look at our Facebook page and have the chance to win a Meet & Greet with our sales managers in the Potsdam office. For all of our vacancies please have a look at http://campus.oracle.com.

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• Why is one specific file not showing up in my document library?

  - by Jay Bazuzi

  In my "Documents" library on Windows 7, one file is not showing up in Windows Explorer. When I look in C:\Users\%USERNAME%\Documents\blah\blah all 24 files appear. But when I look in Libraries > Documents > blah > blah only 23 show up. I made a copy of the file and the copy appears. Refresh doesn't help. The "Arrange by" setting defaults to "Name". When I change it to "Folder" the extra file appears, but changing it back to "Name" the file disappears again. How can I make the file appear in all views? Why would it disappear? EDIT: I deleted the Windows Search Index and things seem to be working again. I say it's a bug in the Search Service.

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• Why do some user agents have spam urls in them (and why are they always Opera/Presto User-Agents)?

  - by Erx_VB.NExT.Coder

  If you go to (say) the last 100 entries (visits) to the botsvsbrowsers.com website (exact link, feel free to take a look: http://www.botsvsbrowsers.com/recent/listings/index.html ), you'd notice that almost every User Agent that has the keywords "Opera" and "Presto" inside them, will almost certainly have a web link (URL/Web Address) inside it, and it won't just be a normal web address, but a HTML anchor tag/link to that address. Why is this so, I could not even find a single discussion about it on the internet, nowhere, I tried varying my search terms many times. If the user agent contains the words "Opera" and "Presto" it doesnt mean it will have this weblink, but it means there is about an 80% change that it will. A typical anchor tag/link inside a user agent will look like this: Mozilla/4.0 <a href="http://osis-uk.co.uk/disabled-equipment">disability equipment</a> (Windows NT 5.1; U; en) Presto/2.10.229 Version/11.60 If you check it out at the website, http://www.botsvsbrowsers.com/recent/listings/index.html you will notice that the back and forward arrows are in there unescaped format. This isn't just true for botsvsbrowsers, but several other user agent listing sites. I'm really confused and feel line I'm in a room full of 10,000 people and am the only one seeing this ghost :). If I'm doing statistical analysis, should I include or exclude this type of user agent from my listing (ie: are these just normal users who've set their user agents to attempt to drive some traffic to their sites as they browser the web), or is there something else going on? The fact that it is so consistent in terms of its format leads me to believe that it is an automated process (the setting or alteration of the user agent) so I cannot decide or understand the process by which this change is made (I know how to change a user agent), but unsure which program or facility is doing this, especially since it is exclusive to Opera (Presto) user agents that are beyond I think an 8 or 9 point something browser version. I've run some statistical tests, parsing entries from all over the place, writing custom programs, to get a better understanding of this. Keep in mind that I see normal URL's in user agents infrequently, they are just text such as +http://www.someSite.com appended to a user agent normally, especially if its a crawler or bot it provided its service URL, this is normal and isnt done with an embedded link (A HREF=) etc, so I'm not talking about "those".

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• [Outlook 2007] How to recover the deleted Tasks from a Deleted Profile?

  - by JoshuaD

  Edit: OK. I've found the OST with the tasks in it, but I am unable to import an OST into outlook, it appears it needs to be converted to PST first. Is there anyone who knows a free OST - PST converter or some way to import OSTs directly into outlook? I am using outlook 2007 linked to an MSN email account through outlook connector. I recently added [email protected] (Fake address) to my outlook and deleted [email protected]. I thought my tasks were locally stored seperately from the email address, but it turns out when I deleted [email protected], I also lost all of my tasks. This is catastrophic. Is there any way to recover them? They're not stored on the MSN web account. I figure they must still be somewhere on my computer. I just don't know where to look or how to look there. Thank you.

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• How to Write Blogs to Improve SEO

  Writing content for a website can often feel like a bit of a chore but it is an absolute necessity to ensure that your website promotes your company in the correct manner. From a search engine optimisation point of view though, there are other elements that need to be addressed when creating and posting blogs to improve your SEO.

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• How do you approach tutorials

  - by aurel

  I get lots of interesting tutorials through feeds and sometimes I implement them step by step, other times I just read through them and note anything that I do not know. When ever I implement them I takes a long time - starting the project, typing the code (as I feel there is no point to copy and paste ), then going back and forth between browser and editing program All in all, I am interested to know how do you learn from the tutorials (I'm no where close to being an expert). Or if you don't use tutorials, is there any other way to learn?

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• Need ideas on how to give my levels structure

  - by akuritsu

  I am making an iOS game for a project at school. It is going to be a tiny bit like Fruit Ninja, as in it will have different things on the screen, and when you hit them, they die, and you get points. The trouble is that unlike Fruit Ninja, my game will have different types of sprites, all doing different things (moving different places, doing different things, etc). The one thing that is bad about having all of these sprites that do different things is that it is hard for them to look neat on the screen all together. I was planning on having a couple of different gamemodes: Time Trial You have 120 seconds to kill as many sprites as possible. Survival You have three lives, every time you try to hit a sprite and miss, you lose a life. ???? Whatever I think of. I am a rookie to game design in general, and I don't know the best way to make my game look good, and play well. I could have all of these sprites on the screen at the same time, or I could have them come in waves, for example 10 of sprite_a come on, and once they are killed, 10 of sprite_b come on, etc... Please give me your opinion about which one I should code. If you have any other suggestions for either a third gamemode, or a completely different way to make the levels, feel free to tell me.

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• What is good RAM for my CPU?

  - by Jason94

  I'm going to upgrade my RAM, but I have no clue what to look for. There is cheap and there is expensive RAM. What should I look for? What are good attributes for intel i5? The i5 CPU and motherboeard supports 1600 MHz (PC3-12800), but there is still to much to choose from. There are CL10 (10-10-10-27) @ 1.5V CL11 @ 1.35V CL9 (9-9-9-24) @ 1.5V CL9 (9-9-9-24) @ 1.65V Higher CL is better? CL is classification? And I guess a high voltage is also good since thats what overclockers do to the ram (increase the voltage)?

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• Dark NetBeans

  - by Geertjan

  Let's make NetBeans IDE look like this. Not saying it's a nice color or anything, just that it's possible to do so: I changed the coloring in the Java editor by going to Tools | Options, then chose "Fonts & Colors", then selected the "Norway Today" profile and changed the background setting to Dark Gray. Next, I put this themes.xml file into the "config" folder of the NetBeans IDE user directory, which you can identify as such by going to Help | About in the IDE. Go to the exact location defined by "User directory" in Help | About, and then go to the "config" folder within that folder: The "config" folder of the user directory is the readable/writable root of the NetBeans IDE virtual filesystem. If a themes.xml file is found there, it is used, as described here. Then, in netbeans.conf file, which is not in the NetBeans user directory but in the NetBeans installation directory, within its "etc" folder, I added the following to "netbeans_default_options": -J-Dnetbeans.useTheme=true --laf Metal The first of these enables usage of the themes.xml file, i.e., it notifies NetBeans IDE at startup to load the themes.xml file and to apply the content to the relevant UI components, while the second is needed because most/all of the themes only work if you're using the Metal Look and Feel. Note: I must add that in most cases, whatever it is you're trying to achieve via a themes.xml file can probably be achieved in a different, and better, way. The themes.xml mechanism has been there forever, but is not actively supported or tested, though it may work for the specific thing you're trying to do anyway. For example, if you're trying to change the background color of a TopComponent, use the paintComponent method of the TopComponent instead of using a themes.xml file.

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• My VPS ubuntu server is very slow

  - by askmike

  I just installed a frech copy of Ubuntu 12.04 on my vps because my old installation was very slow, unfortunately this did not fix the problem. With slow I mean requests for my PHP websites take a long time, very slow (30 sec per request) to slow (3+ sec per request). When it's really bad SSH is also laggish. The websites are: askmike.org (pretty standard Wordpress) mvr.me (own PHP) slow? very slow: Here is a picture of loading a clean install of wordpress slow: here is a picture of loading a small PHP based website the vps The VPS has 256mb ram and an 25GB hdd. Besides serving the 2 small websites it isn't doing anything AFAIK. What have I installed Clean Ubuntu server 12.04 LAMP stack few things like git and nodejs (not using both) ossec (because I thought my server was getting hammered) munin What I already tried / done I installed munin so that I could watch io speed and such. The problem is that I don't know where to look for in the munin report. I checked logs and don't see anything strange (although I don't really know where to look for besides strange / repetitive errors and GET requests). I configured Apache MPM to: <IfModule mpm_prefork_module> StartServers 5 MinSpareServers 5 MaxSpareServers 10 MaxClients 40 MaxRequestsPerChild 0 </IfModule> (apache is using prefork, the default) Stats I copied the munin report as it appeared at 4:50 last night to a site hosted on a shared webhost. Note that tonight my mysql crashed somewhere after 1:00 (which is a new problem altogether), so therefor the graph for last night might look strange. Can anyone help me get my VPS up to normal speed? EDIT: Thanks for the replies. The VPS is 10 bucks a month and is from directvps.nl (Dutch host and I'm also dutch). I did two speed tests for disk IO: $ dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync 1073741824 bytes (1.1 GB) copied, 23.1506 s, 46.4 MB/s $ dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync 1073741824 bytes (1.1 GB) copied, 39.3796 s, 27.3 MB/s Anyway: how can I prove to my VPS host that it is to slow? I can understand a server being busy slowing a website down. But 5-30 sec loadtime for a normal PHP webpage?

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• How can I remap control+e to escape+control+e in iTerm2?

  - by cwd

  I have set up a few custom keyboard shortcuts in iTerm2 to easily move the cursor around with the arrow keys, but now I'd like to remap control+e to be escape, control+e because bash 4.2 no longer auto-expands variables using the tab key. I know I've done the first part correctly in choosing the keyboard shortcut to remap, but I don't understand how to look up the correct escape sequence (or hex codes) to send in the bottom section: I reference they keyboard codes but that wasn't much help. How can I remap this, and how can I look up the codes in the future? (No luck with Google) Update @db - thanks. To save others trouble I also found a cool util Key Codes.app which can be used to find key codes:

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• Redircting to a url that has a ? in it

  - by dkmojo

  I have a somewhat strange problem. A client has moved their site to Wordpress - cool no problem. They use a service for link exchanges that has a Wordpress plugin. The issue is that the new Links pages use a query string to display the correct content and I cannot figure out how to redirect the old URLs correctly. Old URLs look like this: domain.com/link/category-name.html The plugin makes them look like this in WP: domain.com/links/?page=category-name.html How in the world can I get the redirect to work properly? Here's what I have tried: Redirect 301 /link/actors.html http://www.artisticimages.biz/links/?page=actors.html Redirect 301 /link/actors.html http://www.artisticimages.biz/links/%3Fpage=actors.html Redirect 301 /link/actors.html http://www.artisticimages.biz/links/\?page=actors.html But none of those have worked. Any help is greatly appreciated!

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• X crashes and GNOME loses all its configuration

  - by Oli

  About every 3 days on my desktop (always on), X crashes, gdm restarts and it dumps me at a login screen. When I log in Gnome appears to have lost a lot of its settings: it plays sounds in weird places, UI elements look like they're from the 90s (GTK+ defaults) and it's generally pretty hideous. Note everything works fine. It's not like my profile doesn't exist because I can browse the internet fine (Firefox knows my bookmarks, history, passwords, etc) and my desktop is unscathed (apart from the icon theme). Manually restarting gdm doesn't fix this. I have to do a full reboot. Now I'm almost certain that this is a nvidia issue causing X to baulk (I've seen similarish threads on nvnews) and I'm happy with that (my fault for running their latest drivers all the time). What I'm concerned about is why Gnome looks so fugly. Is there anything I can do to force it to reload its settings without restarting the whole computer. Restarting is an issue for me as I run several daemons that other computers on the network depend upon. This is what I mean by ugly/fugly... Look at that scroll bar!

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• mac os x, find all symbolic links that point to files on a different volume

  - by Eddified

  In my ~ dir, I have some symlinks that point to "/Volumes/Macintosh HD 2/..." and I want to find them all recursively. A look at the man page for 'find' says the '-lname' argument will search the symbolic link contents. It appears to work, but not recursively: $ pwd /Users/myusername $ sudo find . -lname '/Volumes*' $ cd Documents/ $ sudo find . -lname '/Volumes*' ./Documents on Win7 ./work.rtf What's going on? How can I make this work recursively? -- The 'find' program is supposed to always work recursively. I checked perms, they look ok, but as you can see I used "sudo" just to be sure... no dice. $ ls -ld Documents/ drwx------+ 14 myusername staff 476 Jan 12 16:32 Documents/

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