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• Joining two routers together, but I have no access to the second router, although I know it's IP address and Gateway

  - by JohnnyVegas

  I have temporarily moved into a rented apartment for 4 months, which has wireless. The trouble I am having is that the access points here are wifi only and no RJ45 and I need to use RJ45 to connect some equipment that I am working with. I have purchased an RT-N66U and installed Tomato (shibby ver. 1.28) and successfully replaced the existing access point, but now I want to enable the access point that I have replaced as it links wirelessly to 3 others. Can I plug in a cable from the access point to my RT-N66U and get it to access the internet via my router? I have no access to the existing wireless access point, and don't want to reset it as it's not mine. There is another router situated in the roof somewhere which I also have no access to, but it's supplying my RT-N66U internet and I most definitely have a double-nat, which although isn't the best way of doing things I am limited with what I can do. Any suggestions on routing tables, vlans etc would be helpful, but I have no experience in these fields before - but I know the tomato firmware can cater for this. My router is set to IP 10.0.1.1 and dhcp is 10.0.1.100-200 The wireless access point address was 192.168.1.2 but this was assigned by the router in the roof which has the address 192.168.1.1. There is a cable from this router going to a wall socket which I now have my RT-N66u attached to via the WAN port. I understand it's scruffy and it isn't the way to do things but I have tried to ask for the admin details but as the wireless network is looked after by a third party and nobody knows their details I am stuck with this dilemma. I could buy three wireless access points and replace the existing but this isn't what I want to do, and although I have installed plenty of DD-WRT wireless repeater bridges they simply don't work here for some unknown reason. The phone line here is very noisy too and I don't have the rights to install ADSL in a building that isn't mine, and 3G coverage isn't good enough either. Thanks for your time

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• Router reconfigures PC's and they can no longer access the internet via hardwired connection to DSL Modem

  - by zchads

  Router reconfigures PC's and they can no longer access the internet via hardwired connection to DSL Modem. Hardware Information: Buffalo Wireless Router/access point, Model: WZR-HP-G300NH-AP DSL Modem: Generic (actually not sure of manufacture). Service Provider: TOT (Thailand) Laptop-1: Windows XP and Belkin PCMIA Network Card Laptop-2: Windows XP unknown network card & Wifi Laptop-3: Windows 7 unknown network card & Wifi Outline of Problem/actions taken: After a recent power failure the router and laptop-1 connected to router were no longer able to access the internet. Actions taken to try and recover internet access: Using Laptop-1 tried to configure Router with PPPoe settings using software from Router Manufacture. During the installation process a Timeout error was experienced, unable to connect to WAN. Used Internet Explorer to communicate directly with Router using IP address. Changed settings to use PPPoe settings given by ISP. Router was not able to communicate with Internet. Repeated steps 1-4 again with no success. Reset Router and DSL modem. Repeated steps 1-4 again still no success. Tried connecting Laptop-1 directly to DSL to gain access to internet to research problem. No Network connection with DSL could be established…connection would be established for a second and then be lost and didn’t appear long enough to actually connect to DSL. Replugged LAN back into Router and connection was regained with laptop-1. Replugged Laptop-1 directly into DSL and again unable to establish network connection. Uninstalled network card and all of its drivers on Laptop-1. Reinstalled network card and drivers and tried connecting directly to DSL. Still unable to make network connection. Plugged DSL into Laptop-3 and Internet connection was established. Being Laptop-3 does not have a CD-Rom, Laptop-2 was tried to connect to the router. With Laptop-2 steps 1-7 ended up being repeated without success. Tried plugging Laptop-2 directly into DSL and again no network connection could be established. Using Laptop-3 with a direct connection to DSL downloaded latest Router FW. Installed router FW using Laptop-1. Tired the installation process again without success. Being desperate reinstalled OS on Laptop-1 still not success. Tried using “ipconfig” with router to see what was going on without success. With laptop-1 connected to DSL went through the “ipconfig /…” inputs to see if anything made a difference. Being the network card was not able to make a connection this provide very little information “media disconnected”. So now I have a router and two laptops which are unable to connect to the internet and sure could use some advice/help.

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• Network Your Computers & Devices: Step by Step

  - by The Geek

  If you’re looking for a great book to help you learn more about Windows home networking, there’s a new book on the market by our good friend Ciprian, and published by none other than Microsoft Press. Note: our friend Ciprian has been a guest contributor here on How-To Geek in the past, and he’s not only a geek that knows what he’s talking about, he’s also one of the more honest and decent people I’ve worked with. In his spare time, he runs the 7 Tutorials web site. The Book One of the great things about this book is that you aren’t limited to just Windows networking—it also explains how to connect Windows 7, XP, Vista, Mac OS X, and even Linux on the same network and share folders and devices between them. Everything in the book is written in a typical How-To Geek step-by-step format, with plenty of screenshots and pictures to help you through the process. Book Outline If you’re going to be spending some money on the book, you probably want to know what it’s all about, and since the Amazon page doesn’t give, well, much information at all, here’s the entire outline for you: Setting Up a Router and Devices Setting User Account on All Computers Setting Up Your Libraries on All Windows 7 Computers Creating the Network Customizing Network Sharing Settings in Windows 7 Creating the Homegroup and Joining Windows 7 Computers Sharing Libraries and Folders Sharing and Working with Devices Streaming Media Over the Network and the Internet Sharing Between Windows XP, Windows Vista, and Windows 7 Computers Sharing Between Mac OS X and Windows 7 Computers Sharing Between Ubuntu Linux and Windows 7 Computers Keeping the Network Secure Setting Up Parental Controls Troubleshooting Network and Internet Problems It’s a great book, with loads of information, and compared to most tech books isn’t very expensive—only $19.79 for the paperback and $9.99 for the Kindle version. Well worth it, and hey, it’s an official Microsoft Press book—written by a How-To Geek guest author. Network Your Computers & Devices Step by Step [Amazon] Latest Features How-To Geek ETC How To Boot 10 Different Live CDs From 1 USB Flash Drive The 20 Best How-To Geek Linux Articles of 2010 The 50 Best How-To Geek Windows Articles of 2010 The 20 Best How-To Geek Explainer Topics for 2010 How to Disable Caps Lock Key in Windows 7 or Vista How to Use the Avira Rescue CD to Clean Your Infected PC 2011 International Space Station Calendar Available for Download (Free) Ultimate Elimination – Lego Black Ops [Video] BotSync Enables Secure FTP File Synchronization on Android Devices Enjoy Beautiful City Views with the Cityscape Theme for Windows 7 Luigi Installs Any OS on Google’s Cr-48 Notebook DIY iPad Stylus Offers Pen-Based Interaction on the Cheap

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• Ubuntu 12.10 - WiFi keeps disconnecting (using a Proxy)

  - by semiogeny

  I just installed Ubuntu 12.10 on my Acer Aspire One Netbook and everything works excellent except for the WiFi. When I click on a network I get connected but only for about one minute and then it says 'Disconnected - You are offline' It tries to reconnect and after a while it says 'Connection Established' It's a school network which uses no authentication but a proxy (172.16.4.1:8080) Can anyone help me? I'm new to Ubuntu and don't know a thing. Thanks for your help :)

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• Oracle Social Network Developer Challenge: HarQen Nodal

  - by Kellsey Ruppel

  Originally posted by Jake Kuramoto on The Apps Lab blog. We wrapped the Oracle Social Network Developer Challenge last week at OpenWorld, and this week, I’ll be sharing all the entries. All the teams that entered our challenge did a ton of work and built really interesting integrations with Oracle Social Network, and I want to showcase their hard work and innovative ideas. Today, I give you Nodal from the HarQen (@harqen) team, Kris Gösser (@krisgosser), Jesse Vogt (@jesse_vogt) and Matt Stockton (@mstockton). The guys from HarQen built Nodal to provide a visual way to navigate your connections and conversations in Oracle Social Network and view relationships. Using Nodal, you can: Search through names and profiles in Oracle Social Network. Choose people and view their social graphs in a visually useful way. Expand nodes in the social graph and add that person’s social graph to the Nodal view for comparison. Move nodes around and lock them in place for easier viewing, using a physics engine for movement. Adjust the physics engine properties according to your viewing preferences. Select nodes in the social graph and create a conversation directly based on the selection. Here are some shots of Nodal. They really don’t do the physics engine justice, but maybe the guys at Harqen will post a video of what they did for your viewing pleasure. #gallery-1 { margin: auto; } #gallery-1 .gallery-item { float: left; margin-top: 10px; text-align: center; width: 33%; } #gallery-1 img { border: 2px solid #cfcfcf; } #gallery-1 .gallery-caption { margin-left: 0; }   Nodal’s visuals wowed the judges and the audience, and anyone with a decent-sized social network presence understands the need for good network visualization. Tools like Nodal allow you to discover hidden connections in your network and maximize the value of your weak ties and find mavens, a very important key to getting work done. Thanks to the HarQen team for participating in our challenge. We hope they had a good experience. Look for the details of the other entries this week.

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• Virtual guest does not have network access in cafe.

  - by blee

  My Virtualbox guest OS (Ubuntu on ubuntu host) does not connect to the internet when I have wifi access through an internet cafe system. By this, I mean where your browser redirects to an internal web page where you can enter a code. On the guest, I can successfully connect to the virtual network adapter, but I do not get internet access, nor a redirect to the internal web page. I use OpenDNS for the host. I have no problems when connecting through ethernet or regular wifi. Can someone tell me any of: 1) How to fix the problem. 2) How such cafe systems work. 3) At least point me to a technical explanation of such a cafe system so I can begin to troubleshoot. Thanks!

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• Why can't I connect to a wifi network with my laptop, when I can with my phone?

  - by Alex Sf.

  I can connect with my phone and use the browser as usual. On my laptop it won't connect when using windows 7 while in ubuntu it will connect, but with no internet. What is going on here and how can I get internet on my laptop ? [edit] It's a public wifi hotspot. I can connect with no issues at home. My network asapter is: Atheros AR5B97. And my phone is an iPhone 3G. The wizard's of no help since it asks me to check the router, which I can't since it's a public hostspot.

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• What are some topics you'd like to see covered in an 'Introduction to Network Security' book?

  - by seth.vargo

  I'm trying to put together a list of topics in Network Security and prioritize them accordingly. A little background on the book - we are trying to gear the text towards college students, as an introduction to security, and toward IT professionals who have recently been tasked with securing a network. The idea is to create a book that covers the most vital and important parts of securing a network with no assumptions. So, if you were a novice student interested in network security OR an IT professional who needed a crash course on network security, what topics do you feel would be of the upmost importance in such a text?

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• Hack a Wireless Doorbell for Customizable Ring Tones

  - by Jason Fitzpatrick

  When it comes to door bells, why limit yourself to a simple bell toll when you could be alerted to visitors by the Super Mario Bros. theme? This customizable doorbell hack brings ring tones to your front door. Check out the video above to see it assembled and in action, then hit up the link below for the wiring diagrams and step-by-step instructions. How to Add Custom Ringtones to a Wireless Doorbell [via Hacked Gadgets] How To Use USB Drives With the Nexus 7 and Other Android Devices Why Does 64-Bit Windows Need a Separate “Program Files (x86)” Folder? Why Your Android Phone Isn’t Getting Operating System Updates and What You Can Do About It

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• Printing to a printer connected to a wireless router

  - by mspencer

  I have a Netgear WNDR4500 wireless router which allows me to print wirelessly to a printer connected to it via a USB cable. However, the software used to print to it only works for Windows and OS X. I've seen the question Printing to a printer attached to a network USB hub, and tried the instructions it gave using my router's IP address, but when I print a test page it says copying data then says printer is in use. In the printer queue window it says not connected. How can I print to the printer using Ubuntu? Thanks.

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• Wireless always disconnect

  - by Silas

  I upgraded my Ubuntu 10.10 for Ubuntu 12.04. I have a Emachines E625 With Ubuntu 12.04 my wireless always disconnects every 10 sec. It didn't do that with 10.10. Here is my config: Linux sylvain-eMachines-E625 3.2.0-30-generic #48-Ubuntu SMP Fri Aug 24 16:54:40 UTC 2012 i686 athlon i386 GNU/Linux total used free shared buffers cached Mem: 1759 1425 333 0 46 925 -/+ buffers/cache: 452 1306 Swap: 1788 0 1788 02:00.0 Network controller: Broadcom Corporation BCM4312 802.11b/g LP-PHY (rev 01) 05:00.0 Ethernet controller: Atheros Communications Inc. AR8132 Fast Ethernet (rev c0) I will really enjoy an answer to solve this problem. Thank you in advance! Silas

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• Ubuntu stops letting wired or wireless mice click through after a short while

  - by Jonathan Chan

  Hi! I have a very confusing problem that renders Ubuntu near unusable. Whenever I try to use any wired or wireless mouse with my Ubuntu 10.10 install, clicks stop going through - often times, this blockage of clicks happens in less than a minute. Sometimes no clicks are accepted, other times, clicks are accepted in certain windows and denied in others. The end result is the same, and I am forced to resort to using the keyboard to navigate. If anyone could help me resolve this problem, I would be very appreciative, as it would finally allow me to try Ubuntu. Thanks!

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• USB (wireless) keyboard not recognised during install

  - by Jon C

  I'm just trying my first trip into the world of Ubuntu. Trying to install from CD on to a virgin machine, I get the initial language prompt, select 'English', I get the Ubuntu install options, select 'Install Ubuntu Server'. I'm then presented with a further 'Language for installation' screen. At this point my keyboard stops working...! Some specifics: I'm using a Logitech wireless USB keyboard - it works fine on another machine; Machine is a ProLiant Micorserver N54L (No PS/2 ports); BIOS USB support is set to Legacy. Any ideas...? Thanks, Jonathan

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• Unwittingly activate wrong wireless driver and now cannot activate the correct one

  - by Sumeth Chaochuti

  I just installed Kubuntu 10.10 on my MacBook 3,1 and found no wireless connection. Using KPackageKit I activated Broadcom b43 because it had already been selected for me. When I subsequently tried to activate Broadcom STA, however, I was returned with an error. After reading Jockey log I removed the wrong driver and reinstalled all drivers so that I can activate the correct one. It hasn't work even though KPackageKit now shows that I have installed: bcmwl-kernel-source bcmwl-modaliases broadcom-sta-common broadcom-sta-source According to the log it appears as if there are conflicts but I don't know how to rectify it. I'm completely new to the platform, just started using Kubuntu 2 days ago. I'll appreciate any advice anyone can give. Thanks.

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• Wireless mouse temporarily freezes when resume from standby

  - by R Pennese

  I have been getting a very annoying problem since recently in Ubuntu 12.04, probably due to another update that did more bad than good... When I resume from sleep on my Lenovo Thinkpad T420, my wireless laser mouse (Logitech M705) freezes at regular intervals (15.20 seconds) for 5 seconds then works again. This happens regardless if the computer is on battery or on AC power. How do I debug this? I am getting tired of the fact that my system gets more and more unstable over time while it should be the opposite...

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• Ubuntu 12.04 host – Virtualbox 4.1.12 Guest=Windows 7 – Network will not connect

  - by user287529

  Ubuntu 12.04 host – Virtualbox 4.1.12 Guest=Windows 7 – Network will not connect. I'm using Ubuntu 12.04 on an Acer Aspire 5742-7645 laptop with 4GB memory, Intel Core i3 processor, Intel HD Graphics, DVD drive, 802.1 b/g/n, and 500 GB HD. I connect to my router via a wireless connection. I have installed Virutalbox 4.1.12 from the Ubuntu Software Center and installed Guest additions 4.1.12 in the Windows 7 guest session. I have Windows XP and Windows 7 installed as guests in Virtual box The network settings are different for XP and 7 – see below. Network Settings XP guest = Adapter 1: PCnet-FAST III (NAT) - Network works perfectly and has worked well for several years. Network Settings Win 7 = Adapter 1: Intel PRO/1000 MT Desktop (Bridged adapter, eth1) Promiscuous Mode = allow all Cable connected = checked When I originally installed Windows 7, I tried NAT and the guest network would not connect. Once I changed the setting to the above (Bridged) the Network worked perfectly. However, what I believe is after updates (not sure if it was an Ubuntu or Windows update) the guest network stopped working and I can not get it to connect. Interfaces file content auto lo iface lo inet loopback Ifconfig yields lou@lou-Aspire-5742:~$ ifconfig eth0 Link encap:Ethernet HWaddr 1c:75:08:09:f6:5c UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) Interrupt:16 eth1 Link encap:Ethernet HWaddr 4c:0f:6e:7c:9f:01 inet addr:192.168.1.104 Bcast:192.168.1.255 Mask:255.255.255.0 inet6 addr: fe80::4e0f:6eff:fe7c:9f01/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:18095 errors:2 dropped:0 overruns:0 frame:24344 TX packets:9281 errors:47 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:5301926 (5.3 MB) TX bytes:1441885 (1.4 MB) Interrupt:17 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:3208 errors:0 dropped:0 overruns:0 frame:0 TX packets:3208 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:294088 (294.0 KB) TX bytes:294088 (294.0 KB) Ipconfig yields the following: Windows IP Configuration Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Link-local IPv6 Address . . . . . : fe80::38ba:dbca:a21d:c3d1%13 Autoconfiguration IPv4 Address. . : 169.254.195.209 Subnet Mask . . . . . . . . . . . : 255.255.0.0 Default Gateway . . . . . . . . . : Tunnel adapter isatap.{B292E440-679D-4FC5-8E34-77D6804669C8}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 11: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : I'm not sure what else to do. Can someone provide the troubleshooting steps to determine what the problem is and possible solution?

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• Bind DHCP Server to Network Bridge

  - by Luke

  My wireless router died, so I decided to route everything through my server. So I installed a second NIC and a wireless card to be my new network: 1 NIC to the Modem, 1 NIC to the switch, and the Wireless to... Well, wireless. Anyways, I got far enough to get DHCP to work on just ONE adapter when I used Internet Connection Sharing (I couldn't get RRAS set up for the life of me), then I decided to try bridging the wireless and second NIC. Now, the DHCP server won't bind to the bridge, but I can enter manual IP's in my clients and it'll connect to the Internet. I also tried changing my wireless adapter's IP to 192.168.0.2, and to 192.168.1.1 to try to set up a separate scope, but to no avail. Running Windows Server 2003

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• Network communication across two private network

  - by Sethu

  Hi All, I am trying to implement a peer to peer communication .. I use sockets for communication between them. I want to know if there are any ways i can use the same sort of communication when the two peers are behind two private Networks (They dont know each others public ip address.) I can think of a shared buffer in a well known location as a means of communication. But is there some other way to get this done?

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• Connecting a network drive only when the VPN is connected?

  - by leeand00

  I have a thumb drive that I want to be able to connect to the same place over the network at one location as it is locally. Sometimes I leave it at the other location, but usually if I'm going to back it up, I back it up locally for network traffic. Is there a way to automatically connect the thumb drive when I connect to the VPN? (Always to the same drive letter...and obviously skip connecting it if it's already plugged in locally and the VPN is connected...) I'm using a Cisco VPN Client 5.x

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• How do you confirm network adapter is gigabit capable?

  - by StrandedPirate

  Upgrading my network to gigabit speeds and don't know how to determine if the NIC in one of the systems is capable of gigabit speed. The documentation from the manufacturer states this: Network adapter 10/100/1000 Ethernet LAN on system board However when I go to the properties of the NIC under Speed & Duplex my only options are: 10 Mb Full 10 Mb Half 100 Mb Full 100 Mb Half Auto Is there a command line I can run that will give me more detail about the NIC? Windows 7 x64 OS New Info: The new switch I just bought has a light to indicate 1000Mbps. I can tell from the light that this NIC is indeed negotiating at 1000Mbps but I'd still like to know how to determine this from the console in windows.

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• Network printer - Print direct or via shared printer on Server?

  - by NickC

  It has occurred to me that a workstation can connect to a printer in two ways: 1). Printing directly to the IP of the printer with the print driver installed locally. 2). Printing to a \Server\Printer1 share with the print queue residing on the server. Question is which way is preferred? I would assume that printing directly to a network printer rather than going through the server would be the most efficient from the point of view of network traffic. On the other hand I guess a server printer share would be easier to manage with the correct driver automatically being downloaded to the workstations. Also what about using GPP (Server2012) to install this printer on the workstations, does that require any specific way?

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• Installing linux on a crippled machine via network boot?

  - by networkbooter

  I have a somewhat ancient Toshiba laptop (which can't boot from USB) that I want to install linux on (probably Ubuntu). I'm currently running Windows XP and Ubuntu via Wubi. I want to delete these OSs and replace with Ubuntu only. The laptop does have a network boot option. I'm wondering if the easiest way might be to setup a network boot server on my other computer (which runs Ubunutu) and boot the laptop from it. Could this allow me to install Linux on the laptop? I can't seem to find instructions on the 'net as to how to go about doing this.

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• HP Photosmart C4780 printer/scanner breaks netgear WNDR3700v3 router on connection

  - by CodeJunkie

  A few months ago, we upgraded our Netgear router's firmware. Immediately, we started having trouble connecting to the internet. Each time this problem would happen, every device in the house would stop being able to make new connections to the internet. For example, you couldn't open new pages in the browser, but if Skype was running when the problem happened, you could keep talking to people. The only solution to this problem seemed to be resetting the router to factory defaults. Eventually, we solved this problem by just downgrading the router firmware. A while later, we got a new Netgear router. Almost right away, the new router started having exactly the same problems as the old one did on current firmware. The network connection would stay active and the computer would say it had an internet connection, but you couldn't do anything online except for using Skype. We eventually figured out that this happens every time our HP printer gets onto the network. Any time the printer gets onto the wireless network, the whole network stops connecting to the internet almost completely. The only thing that will fix it at that point is to reset the router to factory specs, and unplug the printer so it can't get back onto the network. The Netgear router has the latest version of the firmware, but the printer/scanner is very old. It looks to me like this problem is probably a result of a firmware conflict between the printer and the router, but I'm not sure how to fix that problem. Here's some additional information: Printer: HP Photosmart C4780 Router: WNDR3700v3 Router firmware: V1.0.0.22_1.0.17 (Stock, up to date firmware) Why would the printer getting on the network cause the router to not be able to access the internet correctly until it was reset? What can be done to allow the printer to be on the network without breaking the network for all other devices? Edit: One other thing that happens during this internet problem is that multiple computers in the house display an "IP conflict" message repeatedly, and extremely frequently (as often as every five to ten minutes, and every time a connection to the wireless is made).

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• How to setup firewall to allow internet connection sharing via Wifi USB stick?

  - by hannanaha

  I have a Windows8 computer linked to the internet via an ethernet cable ("Ethernet" network connection). I have attached to it a DLink Wifi USB stick, and I'm trying to share the main PC's internet connection with my Android phone via a local wifi network. I am using the following batch file to set up this network: netsh wlan set hostednetwork mode=allow ssid=MyWifiName key=password keyUsage=persistent netsh wlan start hostednetwork After I run this script, I can see a new network connection appear in "Control Panel\Network and Internet\Network Connections" named "Local Area Connection *12", and I can see "MyWifiName" on the Android phone. The device name for this connection on the PC is "Microsoft Hosted Network Virtual Adapter". I also set up the "Ethernet" connection to share Internet with "Local Area Connection *12". However, the Android phone usually doesn't manage to obtain an IP from the wireless network, and when it does, there still seems to be no connectivity to the internet. When I turn off the Windows Firewall completely, or even just for "Local Area Connection *12", the Android connection is perfect. My questions are: How should I set up the Windows firewall to allow the phone to connect properly? Is there a specific rule I need to add to the Windows firewall advanced settings? [Note: the above method worked great in Windows 7, without any specific tinkering with the firewall]. Is it safe to turn off the firewall specifically for the "Local Area Connection *12" (the wifi connection) if the main Ethernet connection is still protected by the firewall? Thanks in advance.

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• When an Excel file is locked on a network share, how does it know who locked the file?

  - by ScottStonehouse

  We are using Excel 2010 and sometimes users are working from a network share. When a user on the network opens the file in Excel, the file is locked for editing - this is the expected behavior. When another user tries to open the file, Excel gives the message [filename] is locked for editing by 'John Doe' The problem is, the user is always this one particular user's name, no matter who actually has the file open. Where does Excel get this info, and how do I fix it? Update: I should have mentioned that in Excel, under Options (General), the correct user names have been set up. That is not where this user name is coming from.

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