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• Evaluating Scrum - is it okay to have people with multiple roles in a Scrum team?

  - by Wayne M

  I'm evaluating some Agile-style methodologies for possible introduction to my team. With Scrum, is it allowable to have the same person perform multiple roles? We have a small team of four developers and a web designer; we don't really have a lead (I fulfill this role), QA testers or business analysts, and all of our development tasks come from the CIO. Automated testing is seen as a total waste of time, and everything focuses on speed and not quality. What will happen is the CIO will come up with a development task (whether a feature or a bug) and give it to a developer (not to the whole team, to an individual, often in private or out of the blue) who is then expected to get it completed. The CIO doesn't gather requirements beyond the initial idea (and this has bitten us before as we'll implement something only to find out that none of the end users can use the feature, because they weren't consulted or even informed about it before we developed it, and in a panic we'll be told to revert the change) but requires say in/approval of everything that we do. First things first, is a Scrum style something to consider to introduce some standards and practices? From reading, Scrum seems to rely on a bit more trust and communication and focuses more on project management than on development, which is something we are completely devoid of as we don't have any semblance of project management at present. Second, if it can work is it unreasonable for someone, let's say myself, to act as both ScrumMaster and a developer? Or for a developer to also be the Product Owner (although chances are this will be the CIO, who isn't a developer)? I realize the Scrum Master and the Product Owner should be different people but at the same time I don't think we have anyone who has the qualities of a Product Owner (chances are it would turn into a "I need all these stories, I don't care how but get it done" type of deal and/or any freeze would be unfrozen on a whim). It seems to me that I might need to pick and choose pieces of Scrum/XP/Lean to compensate for how things are done currently, as it's highly unlikely that the mentality can be changed; for instance Pair Programming would never fly (seen as a waste, you get half the tasks done if you need two people for everything), TDD would be a hard sell, but short cycles would be welcomed.

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• Oracle's Integrated Systems Management and Support Experience

  - by Scott McNeil

  With its recent launch, Oracle Enterprise Manager 11g introduced a new approach to integrated systems management and support. What this means is taking both areas of IT management and vendor support and combining them into one integrated comprehensive and centralized platform. Traditional Ways Under the traditional method, IT operational teams would often focus on running their systems using management tools that weren’t connected to their vendor’s support systems. If you needed support with a product, administrators would often contact the vendor by phone or visit the vendor website for support and then log a service request in order to fix the issues. This method was also very time consuming, as administrators would have to collect their software configurations, operating systems and hardware settings, then manually enter them into an online form or recite them to a support analyst on the phone. For the vendor, they had to analyze all the configuration data to recreate the problem in order to solve it. This approach was very manual, uncoordinated and error-prone where duplication between the customer and vendor frequently occurred. A Better Support Experience By removing the boundaries between support, IT management tools and the customer’s IT infrastructure, Oracle paved the way for a better support experience. This was achieved through integration between Oracle Enterprise Manager 11g and My Oracle Support. Administrators can not only manage their IT infrastructure and applications through Oracle Enterprise Manager’s centralized console but can also receive proactive alerts and patch recommendations right within the console they use day-in-day-out. Having one single source of information saves time and potentially prevents unforeseen problems down the road. All for One, and One for All The first step for you is to allow Oracle Enterprise Manager to upload configuration data into Oracle’s secure configuration repository, where it can be analyzed for potential issues or conflicts for all customers. A fix to a problem encountered by one customer may actually be relevant to many more. The integration between My Oracle Support and Oracle Enterprise Manager allows all customers who may be impacted by the problem to receive a notification about the fix. Once the alert appears in Oracle Enterprise Manager’s console, the administrator can take his/her time to do further investigations using automated workflows provided in Oracle Enterprise Manager to analyze potential conflicts. Finally, administrators can schedule a time to test and automatically apply the fix to all the systems that need it. In the end, this helps customers maintain their service levels without compromise and avoid experiencing unplanned downtime that may result from potential issues or conflicts. This new paradigm of integrated systems management and support helps customers keep their systems secure, compliant, and up-to-date, while eliminating the traditional silos between IT management and vendor support. Oracle’s next generation platform also works hand-in-hand to provide higher quality of service to business users while at the same time making life for administrators less complicated. For more information on Oracle’s integrated systems management and support experience, be sure to visit our Oracle Enterprise Manager 11g Resource Center for the latest customer videos, webcast, and white papers.

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• 2011 - ALMs for your development team and the people they work with.

  - by David V. Corbin

  Welcome to 2011, it is already shaping up to be a very exciting year. The title of the post is not about charitable giving, although that is also a great topic. Application Lifecycle Management and the Systems that support the environment is, and 2011 will be a year where I expect many teams to invest heavily in this area. For those not familiar with ALM, it can be simplified down to "A comprehensive view of all of the iteas, requirements, activities and artifacts that impact an application over the course of its lifecycle, from concept until decommissioning". Obviously, this encompases a large number of different areas even for relatively small and medium sized projects. In recent years, many teams have adapted methodoligies which address individual aspects of this; but the majority of this adoption has resulted in "islands of improvement" rather than the desired comprehensive outcome...Until now! Last year Microsoft released Team Foundation Server 2010 along with Visual Studio 2010 Ultimate Edition, and with these two in combination the situation has drastically changed. At last there is a single environment that is capable of handling all aspects of ALM, and is also capable of dealing with migration and integration with existing systems to make the transition to a single solution much easier. Thse possibilities (and practicalities) are nothing short of amazing, Architecture thru Testing integration? YES. Being able to correlate specific requirement items (and their history) to actual code (and code history)? YES. Identification of which tests will be potentially impacted by a given code change? YES. Resiliant Automated Testing of User Interfaces? YES. Automatic Deployment Management? YES. Integraton Level testing as part of (designated) Builds? YES. I could easily double or triple the above list, but these items should be enough to get you thinking about the "pain points" your team and organization currently face and the fact that there IS a way to relieve the pain. Over the course of the year, I am hoping to bring together some of the "best of breed" information, along with hosting (and participating in) discussions with various experts in the field. There are already a number of groups (including many on LinkedIn) that have an ALM focus, and I encourage everyone out to check them out. I will be posting a list of the ones I find most helpful in the not too distant future. As I said at the beginning, 2011 is shaping up to be a very interesting (and productive) year. Why wait to start investigating and adopting ALM? ps: For those interested in becoming an "Alms Giver" in the charitable sense, I highly recommend checking out GiveCamp. A group of developers, designers and others get together to create a solution for a charity in just under 48 hours. I will be attending the GiveCamp in New York City on Jan 14-16, more information is available at nycgivecamp.org/

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• Business Choices and Evony

  - by Robert May

  Recently, I’ve been playing a game called Evony, and I finally decided to quit the game and thought I should warn others who might be tempted.  I also find a lot of insight with this game as an example.  A few of the companies that I’ve worked with or worked for have been like this and they are NOT good places to be. Evony is a joke designed to milk as much money out of people as possible.  As a professional software developer who mentors teams on how to build better software, here's what I see: They obviously offshore all development and have little oversight over that offshore development, and they probably have a small team at that.  Evidenced by the poor grammar throughout the game. They're seeking to maximize revenue and pushing to do as little development as possible, which would mean a small team. They're horribly understaffed in the customer support department as evidenced by never replying to this forum and never responding to bug reports or help requests (I've had one open with no response AT ALL for over a month . . .) They have way inadequate testing, no CI, and probably no automated unit tests.  You can see this by the poor grammar throughout the game and the type of bugs that show up. They aren't following a formal development process (no Agile, Waterfall, or anything else) as evidenced by their lack of predictable release cycle and lack of visibility. I'm guessing that the internal code base is terrible, otherwise, there wouldn't be an "Age II" that had nothing more than a new visual interface and a few rule tweaks.  This is also evidenced by the itty bitty scope of bug fixes and their inability to really fix bugs. Their Architect sucks.  Really, 42k user is all you can handle on a single server?  Could you REALLY not come up with a better way to scale to handle users?  They've built isolated worlds, instead of a single continuous world. Back to milking people for money--to really progress, you have to spend money. All of this adds up to knowing, deliberate actions on the part of management.  They CHOOSE to do this (like AOL choosing to send more discs instead of improve quality). So, what can we learn? This game will never really improve, since the bosses don't care, they're only in it for the money. The game will never have good support.  Again, the owners don't care. Giving them money only perpetuates this scam (and yes, I've given them money, way too much money. :() They don't care if you quit.  There's a new sucker born every day. Don't EVER go to work for them.  I've worked both with and for people like this and the culture is NEVER good. Ah well. Technorati Tags: Evony

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• CAM v2.0 ships – all new foundation version

  - by drrwebber

  The latest release of the CAM editor toolset is now available on Sourceforge.net – search NIEM. In this all new version the support from Oracle has enabled a transformation of the editor underpinning Java framework and results in 3x performance improvement and 50% better memory utilization. The result of nearly six months of improvements are catalogued in the release notes. http://sourceforge.net/projects/camprocessor/files/CAM%20Editor/Releases/2.0/CAM_Editor_2-0_Release_Notes.pdf/download However here I’d like to talk about the strategic vision and highlight specific new go to features that make a difference for exchange schema designers and with a focus on the NIEM community. So why is this a foundation version? Basically the new drag and drop designer tool allows you to tailor your own dictionary collection of components and then simply select and position those into your resulting exchange structure. This is true global reuse enabled from a canonical domain dictionary collection. So instead of grappling with XSD Schema syntax, or UML model nuances – this is straightforward direct WYSIWYG visual engineering – using familiar sets of business components. Then the toolkit writes the complex XSD Schema for you, along with test samples, documentation, XMI/UML models, Mindmaps and more. So how do you get a set of business components? The toolkit allows you to harvest these from existing schema collections or enterprise data models, or as in the case of NIEM, existing domain dictionary collections. I’ve been using this for the latest IEEE/OASIS/NIST initiative on a Common Data Format (CDF) for elections management systems. So you can download those from OASIS and see how this can transform how you build actual business exchanges – improving the quality, consistency and usability – and dramatically allowing automated generation of artifacts you only dreamed of before – such as a model of your entire major exchange collection components. http://www.oasis-open.org/committees/documents.php?wg_abbrev=election So what we have here is a foundation version – setting the scene and the basis for changing how people can generate and manage information exchanges. A foundation built using the OASIS CAM standard combined with aspects of the NIEM Naming and Design Rules and the UN/CEFACT Core Components specifications and emerging work on OASIS CIQ name and address and ANSI/ISO code list schema. We still have a raft of work to do to integrate this into SOA best practices and extend the dictionary capabilities to assist true community development. Answering questions such as: - How good is my canonical component collection? - How much reuse is really occurring? - What inconsistencies and extensions are there in the dictionary components? Expect us to begin tackling these areas now that the foundation is in place. The immediate need is to develop training and self-start materials – so we will be focusing there for the next couple of months and especially leading up to the IJIS industry event in July in New Jersey, and the NIEM NTE event in August in Philadelphia. http://sourceforge.net/projects/camprocessor

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• Single Responsibility Principle Implementation

  - by Mike S

  In my spare time, I've been designing a CMS in order to learn more about actual software design and architecture, etc. Going through the SOLID principles, I already notice that ideas like "MVC", "DRY", and "KISS", pretty much fall right into place. That said, I'm still having problems deciding if one of two implementations is the best choice when it comes to the Single Responsibility Principle. Implementation #1: class User getName getPassword getEmail // etc... class UserManager create read update delete class Session start stop class Login main class Logout main class Register main The idea behind this implementation is that all user-based actions are separated out into different classes (creating a possible case of the aptly-named Ravioli Code), but following the SRP to a "tee", almost literally. But then I thought that it was a bit much, and came up with this next implementation class UserView extends View getLogin //Returns the html for the login screen getShortLogin //Returns the html for an inline login bar getLogout //Returns the html for a logout button getRegister //Returns the html for a register page // etc... as needed class UserModel extends DataModel implements IDataModel // Implements no new methods yet, outside of the interface methods // Haven't figured out anything special to go here at the moment // All CRUD operations are handled by DataModel // through methods implemented by the interface class UserControl extends Control implements IControl login logout register startSession stopSession class User extends DataObject getName getPassword getEmail // etc... This is obviously still very organized, and still very "single responsibility". The User class is a data object that I can manipulate data on and then pass to the UserModel to save it to the database. All the user data rendering (what the user will see) is handled by UserView and it's methods, and all the user actions are in one space in UserControl (plus some automated stuff required by the CMS to keep a user logged in or to ensure that they stay out.) I personally can't think of anything wrong with this implementation either. In my personal feelings I feel that both are effectively correct, but I can't decide which one would be easier to maintain and extend as life goes on (despite leaning towards Implementation #1.) So what about you guys? What are your opinions on this? Which one is better? What basics (or otherwise, nuances) of that principle have I missed in either design?

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• Automate RAC Cluster Upgrades using EM12c

  - by HariSrinivasan

  One of the most arduous processes  in DB maintenance is upgrading Databases across major versions, especially for complex RAC Clusters.With the release of Database Plug-in  (12.1.0.5.0), EM12c Rel 3 (12.1.0.3.0)  now supports automated upgrading of RAC Clusters in addition to Standalone Databases. This automation includes: Upgrade of the complete Cluster across the nodes. ( Example: 11.1.0.7 CRS, ASM, RAC DB  ->   11.2.0.4 or 12.1.0.1 GI, RAC DB)  Best practices in tune with your operations, where you can automate upgrade in steps: Step 1: Upgrade the Clusterware to Grid Infrastructure (Allowing you to wait, test and then move to DBs). Step 2: Upgrade RAC DBs either separately or in group (Mass upgrade of RAC DB's in the cluster). Standard pre-requisite checks like Cluster Verification Utility (CVU) and RAC checks Division of Upgrade process into Non-downtime activities (like laying down the new Oracle Homes (OH), running checks) to Downtime Activities (like Upgrading Clusterware to GI, Upgrading RAC) there by lowering the downtime required. Ability to configure Back up and Restore options as a part of this upgrade process. You can choose to : a. Take Backup via this process (either Guaranteed Restore Point (GRP) or RMAN) b. Set the procedure to pause just before the upgrade step to allow you to take a custom backup c. Ignore backup completely, if there are external mechanisms already in place.  High Level Steps: Select the Procedure "Upgrade Database" from Database Provisioning Home page. Choose the Target Type for upgrade and the Destination version Pick and choose the Cluster, it picks up the complete topology since the clusterware/GI isn't upgraded already Select the Gold Image of the destination version for deploying both the GI and RAC OHs Specify new OH patch, credentials, choose the Restore and Backup options, if required provide additional pre and post scripts Set the Break points in the procedure execution to isolate Downtime activities Submit and track the procedure's execution status.  The animation below captures the steps in the wizard.  For step by step process and to understand the support matrix check this documentation link. Explore the functionality!! In the next blog, will talk about automating rolling Upgrades of Databases in Physical Standby Data Guard environment using Transient Logical Standby.

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• Introducing Windows Azure Mobile Services

  - by Clint Edmonson

  Today I’m excited to share that the Windows Azure Mobile Services public preview is now available. This preview provides a turnkey backend cloud solution designed to accelerate connected client app development. These services streamline the development process by enabling you to leverage the cloud for common mobile application scenarios such as structured storage, user authentication and push notifications. If you’re building a Windows 8 app and want a fast and easy path to creating backend cloud services, this preview provides the capabilities you need. You to take advantage of the cloud to build and deploy modern apps for Windows 8 devices in anticipation of general availability on October 26th. Subsequent preview releases will extend support to iOS, Android, and Windows Phone. Features The preview makes it fast and easy to create cloud services for Windows 8 applications within minutes. Here are the key benefits:  Rapid development: configure a straightforward and secure backend in less than five minutes. Create modern mobile apps: common Windows Azure plus Windows 8 scenarios that Windows Azure Mobile Services preview will support include:  Automated Service API generation providing CRUD functionality and dynamic schematization on top of Structured Storage Structured Storage with powerful query support so a Windows 8 app can seamlessly connect to a Windows Azure SQL database Integrated Authentication so developers can configure user authentication via Windows Live Push Notifications to bring your Windows 8 apps to life with up to date and relevant information Access structured data: connect to a Windows Azure SQL database for simple data management and dynamically created tables. Easy to set and manage permissions. Pricing One of the key things that we’ve consistently heard from developers about using Windows Azure with mobile applications is the need for a low cost and simple offer. The simplest way to describe the pricing for Windows Azure Mobile Services at preview is that it is the same as Windows Azure Websites during preview. What’s FREE? Run up to 10 Mobile Services for free in a multitenant environment Free with valid Windows Azure Free Trial 1GB SQL Database Unlimited ingress 165MB/day egress  What do I pay for? Scaling up to dedicated VMs Once Windows Azure Free Trial expires - SQL Database and egress     Getting Started To start using Mobile Services, you will need to sign up for a Windows Azure free trial, if you have not done so already.  If you already have a Windows Azure account, you will need to request to enroll in this preview feature. Once you’ve enrolled, this getting started tutorial will walk you through building your first Windows 8 application using the preview’s services. The developer center contains more resources to teach you how to: Validate and authorize access to data using easy scripts that execute securely, on the server Easily authenticate your users via Windows Live Send toast notifications and update live tiles in just a few lines of code Our pricing calculator has also been updated for calculate costs for these new mobile services. Questions? Ask in the Windows Azure Forums. Feedback? Send it to [email protected].

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• TalkTalk Business Succeeds with Engaging Conversations on an Eloqua platform

  - by Richard Lefebvre

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 “Everybody from online, CRM and data, channel management, communications, and content had to pull together to deliver one campaign and Eloqua was the glue that held it all together.” says Paul Higgins, Marketing Director, TalkTalk Business (UK, telco) in this 2'23 video. Challenges Nurturing multiple sales channels with very diverse customers. Generating leads qualified to a very high standard. Engaging a fatigued and apathetic target audience. Positioning the brand as industry thought leaders. Solutions “What’s Your Business Grade?” campaign Eloqua automated email nurture strategy Eloqua Partner Network – Stein IAS Results ROI of 20:1. 40% uplift in sales opportunities in the smaller end with a 25% reduction in costs. 20–25% increase in sales qualified leads for mid-market, corporate, and enterprise customer sets. Open rate highs of 61.84% and click to open highs of 15.97%. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Do you know about the Visual Studio 2010 Database Projects Guidance?

  - by Martin Hinshelwood

  Early on in the Team System (now Visual Studio ALM) cycle a new product surfaced within Team System that was affectionately called “Data Dude”, but had the more formal name of “Visual Studio 2005 Team Edition for Database Professionals”. The purpose of this product was to try and make the database a “first class citizen” in the development world. Those that started using Visual Studio 2005 Team Edition for Database Professionals (Data Dude) loved it, but everyone else did not get it. The capabilities were a little patchy, but the one thing it did bring to the party was the ability to put your database schema under source control. This was revolutionary as previously your DBA sat as far away from the team as possible, and usually in a dark cupboard, now they could partake of all the goodness of Version Control, Work Item Tracking and automated builds. The problem was that the understanding required to manage these projects was very different to that needed previously. Then the Visual Studio ALM Rangers got a hold of it…and produced some of the best guidance available. Figure: Download the guidance from http://vsdatabaseguide.codeplex.com/ This guidance discusses scenarios and approaches of using the Database Projects in Visual Studio 2010 to help you use the tools more effectively and maximize their value to your organization This guidance is focused on these five areas: Solution and Project Management Source Code Control and Configuration Management Integrating External Changes with the Project System Build and Deployment Automation with Visual Studio Database Projects Database Testing and Deployment Verification Each of these areas has common guidance, usage scenarios, hands on labs, and lessons learned from real world engagements and the community discussions.   The guidance is broken down into three packages: Guidance documentation Hands-on-lab (HOL) documentation note: The documentation is available in XPS-only format packages or complete XPS,PDF,DOCX format packages HOL Package If you need assistance and no one else can help, then you may need to call the Visual Studio ALM Rangers. The Visual Studio ALM Rangers have the mission to provide out of band solutions for missing features or guidance. They are supported by Microsoft Product Group, Microsoft Consulting Services, Microsoft Most Valued Professionals (MVPs) and technical specialists from technology communities around the globe, giving you a real-world view from the field, where the technology has been tested and used. For more information on the Rangers please visit http://msdn.microsoft.com/en-us/vstudio/ee358786.aspx and for more a list of other Rangers projects please see http://msdn.microsoft.com/en-us/vstudio/ee358787.aspx.

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• Maximum Availability with Oracle GoldenGate

  - by Irem Radzik

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Oracle Database offers a variety of built-in and optional products for maximum availability, and it is well known for its robust high availability and disaster recovery solutions. With its heterogeneous, real-time, transactional data movement capabilities, Oracle GoldenGate is a key part of the Maximum Availability Architecture for Oracle Database. This week on Thursday Dec. 13th we will be presenting in a live webcast how Oracle GoldenGate fits into Oracle Database Maximum Availability Architecture (MAA). Joe Meeks from the Oracle Database High Availability team will discuss how Oracle GoldenGate complements other key products within MAA such as Active Data Guard. Nick Wagner from GoldenGate PM team will present how to upgrade to latest Oracle Database release without any downtime. Nick will also cover 2 new features of  Oracle GoldenGate 11gR2:  Integrated Capture for Oracle Database and Automated Conflict Detection and Resolution. Nick will provide in depth review of these new features with examples. Oracle GoldenGate also offers maximum availability for non-Oracle databases, such as HP NonStop, SQL Server, DB2 (LUW, iSeries, or zSeries) and more. The same robust, reliable real-time, bidirectional data movement capabilities apply to all supported databases.  I'd like to invite you to join us on Thursday Dec. 13th 10am PT/1pm ET to hear from the product experts on how to use GoldenGate for maximizing database availability and to ask your questions. You can find the registration link below. Webcast: Maximum Availability with Oracle GoldenGate Thursday Dec. 13th 10am PT/1pm ET Look forward to another great webcast with lots of interaction with the audience. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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• 6 Ways to Modernize Your Customer Experience

  - by Mike Stiles

  If customers have changed, if the way they research and shop have changed, if their expectations have changed, if their ability to act on dissatisfaction has changed, but your customer experience has NOT changed, what was once “good enough” may now be crippling. Well, the customer has changed, and why wouldn’t they? You’ve probably changed too in your role as consumer. There’s more info available, it’s easier to get, there’s more choice, you’re more mobile, you’re more connected, it’s easier to buy, and yes, it’s easier to switch brands if experiences don’t meet your now higher expectations. Thanks to technological advances, we as marketers can increasingly work borderline miracles. But if we’re still not adamantly adopting customer centricity, and if we aren’t making the customer experience paramount amongst business goals, the tech is wasted. A far more modern customer experience is called for. Here are 6 ways to get there: 1. Modern Marketing: Marketing data is aggregated and targeted to the right customers, who are getting personal, relevant communications. In return, you’re getting insight that finally properly attributes revenue to your marketing efforts. 2. Modern Selling: Demand is being driven across all channels with modern selling tools. Productivity is up thanks to coordinated communication and selling, and performance is ever optimized using powerful analytics. 3. Modern CPQ: You’re cross-selling and upselling more effectively since reps and channel partners have been empowered with the ability to quickly, automatically generate 100% accurate, customer-friendly quotes complete with price controls and automated approvals. 4. Modern Commerce: You’re leveraging data and delivering personalized, targeted digital experiences to everyone. You’re attracting more visitors, and you’re able to scale and keep up with the market and control the experience. 5. Modern Service: You’re better serving your customers by making it easier for them to engage with your brand, plus you’re lowering your costs by increasing agent and tech support efficiencies. 6. Modern Social: You’re getting faster, deeper, more accurate insights from social and turning content around faster, which then goes out to the right people at the right time in the right place. You’ve also gotten proactive in your service, and customers love that. For far too many brands, the buying journey of Need, Research, Select, Buy, Use, Recommend across the multiple connect points of Social, Mobile, Store, Call Center, Site, Ecommerce is a disconnected mess. Oracle’s approach to CX is to connect every interaction your customer has with your brand, avoiding the revenue losses lousy customer experiences bring. How important is the experience to customers? 94% are willing to pay more of their hard-earned money to have better ones, while a meager 1% say they get the good, consistent experiences they expect. Brands, your words aren’t as loud anymore, so your actions as they relate to customer experience are going to have to do the talking. @mikestiles @oraclesocialPhoto: Julien Tromeur, freeimages.com

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• WebCenter Customer Spotlight: American Home Mortgage

  - by Michelle Kimihira

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter Solution Summary American Home Mortgage Servicing Inc. (AHMSI) is a 3,000 employee company based in Coppell, Texas and provides services to homeowners and loan investors. With a multibillion portfolio under management, AHMSI is one of the country's largest servicers of Alt-A and subprime loans. AHMSI implemented a public-facing secure Web portal using Oracle WebCenter Suite to help investors make informed decisions more quickly and automated much of the investor approval process AHMSI reduced the time needed to process loan modification from approximately 30 days to one week.  UsingOracle WebCenter Content AHMSI can now share strategic & sensitive content in compliance with the various governance regulations.  Company OverviewAmerican Home Mortgage Servicing Inc. provides services to homeowners and loan investors. Whether a borrower holds a traditional, Alt-A, payment option, or subprime loan, the company's highly trained experts are committed to providing high levels of service as they work to address each customer's needs. AHMSI also carefully manages the loan portfolios of investors. With a multibillion portfolio under management, AHMSI is one of the country's largest servicers of Alt-A and subprime loans.  Challenges AHMSI’s biggest challenge was to improve security by minimizing the use of e-mail and FTP sites to share sensitive mortgage loan data with third parties, including estate investors.  Solutions AHMSI implemented Oracle WebCenter Suite to deploy a public-facing Web portal, enabling authorized external users to view content stored on the content server and Oracle WebCenter Content  to create a secure storage area for daily, weekly, and monthly reports. They leveraged the standard group spaces in Oracle WebCenter Portal to enable business users to collaborate more effectively.  Results By automating much of the investor approval process, they reduced the time needed to process loan modifications from approximately 30 days to one week and greatly minimized the use of e-mail and FTP sites to share information. Investors can now view supporting materials including real-time loan information and call center data to help them make more informed decisions more quickly.  The implemented solution complies with various government regulations in dealings with real estate investors.  “To maintain our commitment to providing customers with the highest possible levels of services while creating a competitive advantage for our business, we needed to be able to share strategic and sensitive content in a safe and secure manner. With Oracle WebCenter, we have a flexible and modern user experience platform that allows us to securely, reliably and efficiently manage our portfolio of sensitive data and share it with our business partners. This not only helps ensure compliance with various government regulations, it accelerates processes and supports more informed decision making.” Vince Holt, Manager, Application Management, American Home Mortgage Servicing, Inc.  Additional Information AHMSI Customer Snapshot  Oracle WebCenter Suite Oracle WebCenter Content Oracle WebCenter Portal Oracle Fusion Middleware

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• What are the drawbacks of sending XML to browsers and let them apply XSLT?

  - by MainMa

  Context Working as a freelance developer, I often made websites completely based on XSLT. In other words, on every request, an XML file is generated, containing everything we need to know about the page content: the name of the user currently logged in, the top menu entries, if this menu is dynamic/configurable, the text to display in a specific area of the page, etc. Then XSL process (caches, etc.) it to HTML/XHTML page to send to the browser. It has a good point to make it easier to create small-scale websites, especially with PHP. It is a sort of template engine, but which I prefer to other template engines because it's much more powerful than most of template engines, and because I know it better and like it. It is also possible, when need, to give an access to raw XML data on demand for an automated access, without the need to create separate APIs. Of course, it will fail completely on any medium-scale or large-scale website, since, even with good caching techniques, XSL still degrades overall website performance and requires more CPU serverside. Question Modern browsers have the ability to take an XML file and to transform it with an associated XSL file declared in XML like <?xml-stylesheet href="demo.xslt" type="text/xsl"?>. Firefox 3 can do it. Internet Explorer 8 can do it too. It means that it is possible to migrate XSL processing from the server to the client side for 50% of users (according on browser statistics on several websites where I may want to implement this). It means that those 50% of users will receive only the XML file at each request, thus reducing their and server's bandwidth (XML file being much shorter than its processed HTML analog), and reducing server's CPU usage. What are the drawbacks of this technique? I thought about several ones, but it doesn't apply in this situation: Difficult implementation and the need to choose, based on the browser request, when to send raw XML and when to transform it to HTML instead. Obviously, the system will not be much more difficult then the actual one. The only change to make is to add XSL file link to every XML, and to add a browser check. More IO and bandwidth usage, since the XSLT file will be downloaded by the browsers, instead of being cached by the server. I don't think it will be a problem, since XSLT file will be cached by the browsers (like images, or CSS, or JavaScript files are cached actually). Possibly some problems on client side, like maybe problems when saving a page in some browsers. Difficulty to debug code: it is impossible to obtain an HTML source the browser is actually using, since the only displayed source is the downloaded XML. On the other hand, I rarely go look at HTML code on client side, and in most cases, it is unusable directly (whitespace being removed).

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• ITT Corporation Goes Live on Oracle Sales and Marketing Cloud Service (Fusion CRM)!

  - by Richard Lefebvre

  Back in Q2 of FY12, a division of ITT invited Oracle to demo our CRM On Demand product while the group was considering Salesforce.com. Chris Porter, our Oracle Direct sales representative learned the players and their needs and began to develop relationships. We lost that deal, but not Chris's persistence. A few months passed and Chris called on the ITT Shape Cutting Division's Director of Sales to see how things were going. Chris was told that the plan was for the division to buy more Salesforce.com. In fact, he informed Chris that he had just sent his team to Salesforce.com training. During the conversation, Chris mentioned that our new Oracle Sales Cloud Service could run with Outlook. This caused the ITT Sales Director to reconsider the plan to move forward with our competition. Oracle was invited back to demo the Oracle Sales and Marketing Cloud Service (Fusion CRM) and after it concluded, the Director stated, "That just blew your competition away." The deal closed on June 5th , 2012 Our Oracle Platinum Partner, Intelenex, began the implementation with ITT on July 30th. We are happy to report that on September 18th, the ITT Shape Cutting Division successfully went live on Oracle Sales and Marketing Cloud Service (Fusion CRM). About: ITT is a diversified leading manufacturer of highly engineered critical components and customized technology solutions for growing industrial end-markets in energy infrastructure, electronics, aerospace and transportation. Building on its heritage of innovation, ITT partners with its customers to deliver enduring solutions to the key industries that underpin our modern way of life. Founded in 1920, ITT is headquartered in White Plains, NY, with 8,500 employees in more than 30 countries and sales in more than 125 countries. The ITT Shape Cutting Division provides plasma lasers and controls with the Burny, Kaliburn, and AMC brands. Oracle Fusion Products: Oracle Sales and Marketing Cloud Service (Fusion CRM) including: • Fusion CRM Base • Fusion Sales Cloud • Fusion Mobile and Desktop Integration • Automated Forecasting Adoption Model: SaaS Partner: Intelenex Business Drivers: The ITT Shape Cutting Division wanted to: better enable its Sales Force with email and mobile CRM capabilities simplify and automate its complex sales processes centrally manage and maintain customer contact information Why We Won: ITT was impressed with the feature-rich capabilities of Oracle Sales and Marketing Cloud Service (Fusion CRM), including sales performance management and integration. The company also liked the product's flexibility and scalability for future growth. Expected Benefits: Streamlined accurate forecasting Increased customer manageability Improved sales performance Better visibility to customer information

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• Agile Documentation

  - by Nick Harrison

  We all know that one of the premises of the agile manifesto is to value Working Software over Comprehensive Documentation. This is a wonderful idea and it takes a tremendous burden off of project implementations. I have seen as many projects fail because of the maintenance weight of the project documentations as I have for any reason. But this goal as important as it is may not always be practical. Sometimes the client will simply insist on tedious documentation despite the arguments against it. This may be to calm a nervous client. This may be to satisfy an audit / compliance requirement. This may be a non-too subtle attempt at sabotaging the project. Ok, it is probably not an all out attempt to sabotage the project, but it will probably feel that way. So what can we do to keep to the spirit of the Agile Manifesto but still meet the needs of the client wanting the documentation? This is a good question that I have been puzzling over lately! I hope to explore some possible answers more fully here. A common theme that my solutions are likely to follow is the same theme that I often follow with simplifying complex business logic. Make it table driven! My thought is that the sought after documentation could be a report or reports out of a metadata repository. Reports are much easier to maintain than hand written documentation. Here are a few additional advantages that we can explore over time: Reports will take advantage of the fact that different people have different needs and different format requirements Reports and the supporting metadata are more easily validated and the validation can be automated. If the application itself uses this metadata than there never has to be a question as to whether or not the metadata is up to date. It is up to date or the application would not work. In many cases we should be able to automatically gather most of the Meta data that we need using reflection, system tables, etc. I think that this will lower the total cost of ownership for the documentation and may provide something useful beyond having a pretty document to look at.  What are your thoughts?

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• Is it okay to have people with multiple roles in a Scrum team?

  - by Wayne M

  I'm evaluating some Agile-style methodologies for possible introduction to my team. With Scrum, is it allowable to have the same person perform multiple roles? We have a small team of four developers and a web designer; we don't really have a lead (I fulfill this role), QA testers or business analysts, and all of our development tasks come from the CIO. Automated testing is seen as a total waste of time, and everything focuses on speed and not quality. What will happen is the CIO will come up with a development task (whether a feature or a bug) and give it to a developer (not to the whole team, to an individual, often in private or out of the blue) who is then expected to get it completed. The CIO doesn't gather requirements beyond the initial idea (and this has bitten us before as we'll implement something only to find out that none of the end users can use the feature, because they weren't consulted or even informed about it before we developed it, and in a panic we'll be told to revert the change) but requires say in/approval of everything that we do. First things first, is a Scrum style something to consider to introduce some standards and practices? From reading, Scrum seems to rely on a bit more trust and communication and focuses more on project management than on development, which is something we are completely devoid of as we don't have any semblance of project management at present. Second, if it can work is it unreasonable for someone, let's say myself, to act as both ScrumMaster and a developer? Or for a developer to also be the Product Owner (although chances are this will be the CIO, who isn't a developer)? I realize the Scrum Master and the Product Owner should be different people but at the same time I don't think we have anyone who has the qualities of a Product Owner (chances are it would turn into a "I need all these stories, I don't care how but get it done" type of deal and/or any freeze would be unfrozen on a whim). It seems to me that I might need to pick and choose pieces of Scrum/XP/Lean to compensate for how things are done currently, as it's highly unlikely that the mentality can be changed; for instance Pair Programming would never fly (seen as a waste, you get half the tasks done if you need two people for everything), TDD would be a hard sell, but short cycles would be welcomed.

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• Zenoss Setup for Windows Servers

  - by Jay Fox

  Recently I was saddled with standing up Zenoss for our enterprise.  We're running about 1200 servers, so manually touching each box was not an option.  We use LANDesk for a lot of automated installs and patching - more about that later.The steps below may not necessarily have to be completed in this order - it's just the way I did it.STEP ONE:Setup a standard AD user.  We want to do this so there's minimal security exposure.  Call the account what ever you want "domain/zenoss" for our examples.***********************************************************STEP TWO:Make the following local groups accessible by your zenoss account.Distributed COM UsersPerformance Monitor UsersEvent Log Readers (which doesn't exist on pre-2008 machines)Here's the Powershell script I used to setup access to these local groups:# Created to add Active Directory account to local groups# Must be run from elevated prompt, with permissions on the remote machine(s).# Create txt file should contain the names of the machines that need the account added, one per line.# Script will process machines line by line.foreach($i in (gc c:\tmp\computers.txt)){# Add the user to the first group$objUser=[ADSI]("WinNT://domain/zenoss")$objGroup=[ADSI]("WinNT://$i/Distributed COM Users")$objGroup.PSBase.Invoke("Add",$objUser.PSBase.Path)# Add the user to the second group$objUser=[ADSI]("WinNT://domain/zenoss")$objGroup=[ADSI]("WinNT://$i/Performance Monitor Users")$objGroup.PSBase.Invoke("Add",$objUser.PSBase.Path)# Add the user to the third group - Group doesn't exist on < Server 2008#$objUser=[ADSI]("WinNT://domain/zenoss")#$objGroup=[ADSI]("WinNT://$i/Event Log Readers")#$objGroup.PSBase.Invoke("Add",$objUser.PSBase.Path)}**********************************************************STEP THREE:Setup security on the machines namespace so our domain/zenoss account can access itThe default namespace for zenoss is:  root/cimv2Here's the Powershell script:#Grant account defined below (line 11) access to WMI Namespace#Has to be run as account with permissions on remote machinefunction get-sid{Param ($DSIdentity)$ID = new-object System.Security.Principal.NTAccount($DSIdentity)return $ID.Translate( [System.Security.Principal.SecurityIdentifier] ).toString()}$sid = get-sid "domain\zenoss"$SDDL = "A;;CCWP;;;$sid" $DCOMSDDL = "A;;CCDCRP;;;$sid"$computers = Get-Content "c:\tmp\computers.txt"foreach ($strcomputer in $computers){    $Reg = [WMIClass]"\\$strcomputer\root\default:StdRegProv"    $DCOM = $Reg.GetBinaryValue(2147483650,"software\microsoft\ole","MachineLaunchRestriction").uValue    $security = Get-WmiObject -ComputerName $strcomputer -Namespace root/cimv2 -Class __SystemSecurity    $converter = new-object system.management.ManagementClass Win32_SecurityDescriptorHelper    $binarySD = @($null)    $result = $security.PsBase.InvokeMethod("GetSD",$binarySD)    $outsddl = $converter.BinarySDToSDDL($binarySD[0])    $outDCOMSDDL = $converter.BinarySDToSDDL($DCOM)    $newSDDL = $outsddl.SDDL += "(" + $SDDL + ")"    $newDCOMSDDL = $outDCOMSDDL.SDDL += "(" + $DCOMSDDL + ")"    $WMIbinarySD = $converter.SDDLToBinarySD($newSDDL)    $WMIconvertedPermissions = ,$WMIbinarySD.BinarySD    $DCOMbinarySD = $converter.SDDLToBinarySD($newDCOMSDDL)    $DCOMconvertedPermissions = ,$DCOMbinarySD.BinarySD    $result = $security.PsBase.InvokeMethod("SetSD",$WMIconvertedPermissions)     $result = $Reg.SetBinaryValue(2147483650,"software\microsoft\ole","MachineLaunchRestriction", $DCOMbinarySD.binarySD)}***********************************************************STEP FOUR:Get the SID for our zenoss account.Powershell#Provide AD User get SID$objUser = New-Object System.Security.Principal.NTAccount("domain", "zenoss") $strSID = $objUser.Translate([System.Security.Principal.SecurityIdentifier]) $strSID.Value******************************************************************STEP FIVE:Modify the Service Control Manager to allow access to the zenoss AD account.This command can be run from an elevated command line, or through Powershellsc sdset scmanager "D:(A;;CC;;;AU)(A;;CCLCRPRC;;;IU)(A;;CCLCRPRC;;;SU)(A;;CCLCRPWPRC;;;SY)(A;;KA;;;BA)(A;;CCLCRPRC;;;PUT_YOUR_SID_HERE_FROM STEP_FOUR)S:(AU;FA;KA;;;WD)(AU;OIIOFA;GA;;;WD)"******************************************************************In step two the script plows through a txt file that processes each computer listed on each line.  For the other scripts I ran them on each machine using LANDesk.  You can probably edit those scripts to process a text file as well.That's what got me off the ground monitoring the machines using Zenoss.  Hopefully this is helpful for you.  Watch the line breaks when copy the scripts.

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• Oracle GoldenGate 11gR2 Event Marker System

  - by Doug Reid

  0 false 18 pt 18 pt 0 0 false false false /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Oracle GoldenGate 11gR2 includes a number of refinements to the Event Marker system. Using event markers enables GoldenGate processes to take a defined action based on an event in the data stream. This feature within Oracle GoldenGate simplifies methods to embed specific custom processing in the areas of error handling, alerts, and notification. The event marker system effectively allows for DML driven workflows to be created within GoldenGate and enables customers to craft non-standard processing based on special events. There are a number of supported event actions including: trace, log, checkpoint before, suspend, abort, and several others. With 11gR1 events can now be triggered by DDL operations, plus variables can be passed in and out of the system to shell scripts. Some good use cases for this feature are Automatic switchover to the secondary system during planned outages Better monitoring over source systems’ performance and automated switchover to the standby system in case of an outage with the primary system Automatic switchover from initial load to changed data movement Automatic synchronization of any type of batch processing taking place on both the source and target databases for database consistency Automatic stoppage of the Delivery module to allow end-of-day reporting Finding, tracking, and reporting on transactions that are of interest including the ones that do not have primary keys or transaction record numbers If you would like to see a demo, please visit our youtube channel (http://youtube.com/oraclegoldengate)  To learn more about the new features of Oracle GoldenGate 11gR2 and to ask questions to the PM team, please join us on September 12th  8am or 10am PST for our live webcast. Click here to register.

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• Announcing Key Functional White Papers for SIM and ReIM

  - by Oracle Retail Documentation Team

  Oracle Retail has published two new documents on My Oracle Support (https://support.oracle.com)  that provide partners and retailers with deeper functional information about two products: Oracle Retail Store Inventory Management (SIM) and Oracle Retail Invoice Matching. Oracle Retail Store Inventory Management Item Configuration White Paper (Doc ID 1507221.1) There is functionality within the Store Inventory Management system related to item configuration that spans across multiple concepts that apply to the application as a whole rather than to a specific area. This white paper covers numerous topics around item configuration including: Item Transaction Levels Item Long Description Pack Size Standard Unit of Measure Standard Unit of Measure Conversion Pack Items Simple Pack Conversion Items (Notional Packs) Ranging Items Item Status Non-Sellable Items Type-2 Item Recognition UPC-E Barcodes Non-Inventory Items Consignment and Concession Items Quick Response Codes Oracle Retail Invoice Matching Financial Transactions (Doc ID 1500209.1) This document explains the financial transactions that are posted by Oracle Retail Invoice Matching (ReIM). The scope of the document is limited to ReIM transactions only, and does not explain Retail Merchandising System (RMS), Finance, or Account Receivable transactions. ReIM follows the double-entry accounting standard, which works by recording the debit and credit of each financial transaction belonging to each party involved. Each transaction means a profit to one account (debit) and a loss to another account (credit). Full invoice match processing is completed in ReIM with payment recommendations communicated to Oracle Accounts Payable. ReIM matches merchandise orders and receipts against merchandise invoices, performing automated and manual matching, as well as discrepancy-resolution processing. Matched invoices are posted to interface staging tables specifying the amount and date to pay, vendor, site ID, General Ledger Chart of Accounts (GL CoA) information, and payment terms. Other payables documents, including debit memos, credit memos and credit notes are also interfaced to Accounts Payable through the ReIM staging tables (IM_AP_STAGE_HEAD and IM_AP_STAGE_DETAIL). For information about how ReIM engages in this processing, see the latest Oracle Retail Invoice Matching Operations Guide. Certain ReIM transactions are not interfaced to Oracle Payables, but instead are interfaced to Oracle General Ledger through the IM_FINANCIAL_STAGE table. When analyzing transactions posted through the staging tables, retailers should note the transaction type, Standard/Credit, as well as the sign in the amount field. Technically, a negative sign on a credit transaction changes the transaction to a debit entry, and vice versa. This document is concerned about the financial meaning of the transactions, and will avoid a discussion of negative numbers in T-charts.

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• S11 launched

  - by unixman

  Now that Oracle Solaris 11 is out, its time to do 2 things -- 1) Its time to see what's in it, what's new and why its important, and then assess why it might make sense to begin evaluating it for your needs and 2) Its time to acknowledge, give thanks to and congratulate all the R&D personnel, architects, engineers, designers and testers who've put in so much effort and energy into helping make Solaris 11 (and SunOS 5.11) what it has become -- starting way back circa 2004 and, more importantly, culminating in the recent years and months -- staying focused on the execution, unwavering in the face of various challenges. For #1 above, here are a few good things to get going with - Watch the product launch replay - Visit the Solaris 11 Spotlight section on oracle.com - Get comfortable through introductory videos and detailed "how-to" guides (ex: how to create and publish IPS packages), white papers on the new default root file system, ZFS, and reap the benefits brought on by the fundamental shift in easing the administration experience - Look at the next level of software lifecycle management that is enabled by technologies such as Automated Installer and Image Packaging System -- that dramatically address patch management-related challenges - Understand how we continue to innovate in areas of service intelligence, reliability and availability - Start to evaluate enhancements in virtualization capabilities -- whether influenced by the need to consolidate or motivated by the need to have increased service mobility across physical systems, leveraging hardware-level abstractions - Gain more control over your network-centric services through enhancements in network resource management, observability and I/O performance - Look beyond your existing infrastructure with confidence that you can re-host and transition to newer systems with the use of Solaris 10 zones running on top of Solaris 11 - Relish in the fact that you can do all this, get your data to be secure and encrypted and more, on both, SPARC and x86-based systems. - Stay informed by keeping an eye on relevant blogs, which we've begun turning up recently. - Go through a hands-on lab - Sign up to take a class or just opt to watch various videos to begin to raise your comfort level with these technologies For #2 above -- There are many ways to do that. One way is to just say "thanks" with an email, a post, or a simple card,  similar to this one seen at a Barnes and Noble store recently.  The front of the card is followed by what's inside... and as the saying goes, now more then ever "it's what's inside that counts" And here's the inside of the card: So, what are you waiting for ? Go download and try it out, and please let us know what you think of it!

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• Changing Your Design for Testability

  Sometimes I come across a way of putting something that it is pithy good, not Hallmark trite, but an impactful and concise way of clarifying a previously obscure concept. A recent one of these happy occurrences was when I was reading the excellent Art of Unit Testing by Roy Osherove. After going through the basics of why youd want to test code and how to do it, Roy confronts a frequent objection to having unit tests, that it ends up changing how you design your components: When we write unit tests for our code, we are adding another end user (the test) to the object model. That end user is just as important as the original one, but it has different goals when using the model.  The test has specific requirements from the object model that seem to defy the basic logic behind a couple of object-oriented principles, mainly encapsulation. [emphasis added by me] When I read this, something clicked for me. I used to find it persuasive that because unit tests caused you to change your design they were more disruptive than they were worth. The counter argument I heard is that the disruption was OK, because testable design was just obviously better. That argument was not convincing as it seemed like delusional arrogance to suggest that any one of type of design was just inherently better for the particular applications I was building. What was missing was that I was not thinking of unit tests as an additional and equal end user to my design. If I accepted that proposition, than it was indeed obvious that a testable design was better because now all users of my component would be satisfied. Have I accepted that proposition? Id phrase it slightly different. I find more and more that having unit tests helps me write better, less buggy code before it gets to production or QA. As I write more unit tests, it gets easier to see how to create testable components, so I dont feel like its taking me as much extra time up front. I pick and choose components that seem most likely to benefit from automated tests and it is working out nicely. If you already implement Test Driven Development, this whole post was probably a waste of your time <g> If you hate the idea of unit tests, well, probably not a great value prop for you either. However, if you are somewhere in between, at least take a minute and check out a sample chapter from Roys book at: http://www.manning.com/osherove/.Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• How far should an entity take care of its properties values by itself?

  - by Kharlos Dominguez

  Let's consider the following example of a class, which is an entity that I'm using through Entity Framework. - InvoiceHeader - BilledAmount (property, decimal) - PaidAmount (property, decimal) - Balance (property, decimal) I'm trying to find the best approach to keep Balance updated, based on the values of the two other properties (BilledAmount and PaidAmount). I'm torn between two practices here: Updating the balance amount every time BilledAmount and PaidAmount are updated (through their setters) Having a UpdateBalance() method that the callers would run on the object when appropriate. I am aware that I can just calculate the Balance in its getter. However, it isn't really possible because this is an entity field that needs to be saved back to the database, where it has an actual column, and where the calculated amount should be persisted to. My other worry about the automatically updating approach is that the calculated values might be a little bit different from what was originally saved to the database, due to rounding values (an older version of the software, was using floats, but now decimals). So, loading, let's say 2000 entities from the database could change their status and make the ORM believe that they have changed and be persisted back to the database the next time the SaveChanges() method is called on the context. It would trigger a mass of updates that I am not really interested in, or could cause problems, if the calculation methods changed (the entities fetched would lose their old values to be replaced by freshly recalculated ones, simply by being loaded). Then, let's take the example even further. Each invoice has some related invoice details, which also have BilledAmount, PaidAmount and Balance (I'm simplifying my actual business case for the sake of the example, so let's assume the customer can pay each item of the invoice separately rather than as a whole). If we consider the entity should take care of itself, any change of the child details should cause the Invoice totals to change as well. In a fully automated approach, a simple implementation would be looping through each detail of the invoice to recalculate the header totals, every time one the property changes. It probably would be fine for just a record, but if a lot of entities were fetched at once, it could create a significant overhead, as it would perform this process every time a new invoice detail record is fetched. Possibly worse, if the details are not already loaded, it could cause the ORM to lazy-load them, just to recalculate the balances. So far, I went with the Update() method-way, mainly for the reasons I explained above, but I wonder if it was right. I'm noticing I have to keep calling these methods quite often and at different places in my code and it is potential source of bugs. It also has a detrimental effect on data-binding because when the properties of the detail or header changes, the other properties are left out of date and the method has no way to be called. What is the recommended approach in this case?

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• Understanding the SQL Server 2008 R2 Installation Center

  - by Enrique Lima

  What is available to us through those links?  Have you taken the time to explore and identify what could be useful to you? One of many gems that has come to my attention is the possibility of provisioning SQL Server to work in an image based environment (hint: Virtualization Template perhaps?!?).   Planning: Includes requirements information, documentation, how to guides, online documentation installation and other tools. Among the other tools you will find the System Configuration checker and The Upgrade Advisor. Both tools very important to ensure your deployment and installation would be successful.     Installation:  This sections focuses on getting installations going, from standalone to cluster when it comes to new instances.  Add new nodes to an existing cluster, and also perform upgrades (in this case to SQL Server 2008 R2).  Also part of this is the option to find updates available.   Maintenance: We find in this section, options that will assist us in tasks like repairing corrupt installations to removing nodes from a cluster. An option that is interesting (and we should discuss benefits later in another post) is to be able to do an Edition Upgrade, this is a feature expansion and addition based on your product installation (Developer to Enterprise, for example)   Tools:  From the System Configuration Checker to identify readiness for deployment in a successful manner, to being able to report on features installed.  And being able to run upgrades of existing packages developed in the 2005 offering to the 2008 R2 release for SSIS.   Resources: Useful and essential links to gather information and guidance.   Advanced: Here is where it gets interesting.  I break this down into 3 main groups: Installation Automation: When you install SQL Server there is a configuration file that gets dropped (ConfigurationFile.ini) that would allow for you to perform automated installations.  There are switches and options that go with this to have that process working. Cluster configuration for Sysprep: Create images that are cluster ready, 2 options, start the prep work, and then the complete once at the final destination. Stand-alone configuration for Sysprep:  Like the clustering counterpart, 2 options, prep and complete.  Giving you the option to create standard templates for your SQL Server deployments. I find it fitting that the 3 topics listed here should (and will) be additional topics I will discuss.   Options: Very clear and specific about what this means. Select the Processor Type or the Installation Media Root Path.

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• What are different ways to reduce latency between a server and a web application? [closed]

  - by jjoensuu

  this is a question about a web application that provides SOAP web services. For the sake of this question, this web app is hosted on a server SERVER B which is located in California. We have an automated, scheduled, process running on a server SERVER A, located in New York. This scheduled process is supposed to send SOAP messages to SERVER B every so often, but this process typically dies soon after starting. We have now been told by the vendor that reason why the process dies is because of the latency between SERVER A and SERVER B. The data traffic is routed through many diffent public networks. There is no dedicated line between SERVER A and SERVER B. As a result I have been asked to look into ways to reduce the latency between SERVER A and SERVER B. So I wanted to ask, what are the different ways to reduce latency in a situation like this? For example, would it help to switch from HTTPS to some other secure protocol? (the thought here is that perhaps some other alternative would require fewer handshakes than HTTPS). Or would a VPN help? If a VPN would reduce the latency, how would it do that? NOTE: I am not looking for an explicit answer that would work in my specific situation. I am more like looking just for a simple list of what technologies could be used for this. I will still have to evaluate the technologies and discuss them internally with others, so the list would just be a starting point. Here I am assuming that there exists very few ways to reduce latency between two servers that communicate across public networks using HTTPS. Feel free to correct me if this assumption is wrong and please ask if there is a need for specific information. NOTE 2: A list of technologies is a specific answer to the question I stated in the title. NOTE 3: Its rather dumb to close this question when it is after all about me looking for information and furthermore this information can clearly be useful for others. Anyway luckily there are other sites where I can ask around. StackExchange seems to attached to their own philosophical principles. Many thanks

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