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Integrate Google Wave With Your Windows Workflow

- by Matthew Guay

Have you given Google Wave a try, only to find it difficult to keep up with? Here’s how you can integrate Google Wave with your desktop and workflow with some free and simple apps. Google Wave is an online web app, and unlike many Google services, it’s not easily integrated with standard desktop applications. Instead, you’ll have to keep it open in a browser tab, and since it is one of the most intensive HTML5 webapps available today, you may notice slowdowns in many popular browsers. Plus, it can be hard to stay on top of your Wave conversations and collaborations by just switching back and forth between the website and whatever else you’re working on. Here we’ll look at some tools that can help you integrate Google Wave with your workflow, and make it feel more native in Windows. Use Google Wave Directly in Windows What’s one of the best ways to make a web app feel like a native application? By making it into a native application, of course! Waver is a free Air powered app that can make the mobile version of Google Wave feel at home on your Windows, Mac, or Linux desktop. We found it to be a quick and easy way to keep on top of our waves and collaborate with our friends. To get started with Waver, open their homepage on the Adobe Air Marketplace (link below) and click Download From Publisher. Waver is powered by Adobe Air, so if you don’t have Adobe Air installed, you’ll need to first download and install it. After clicking the link above, Adobe Air will open a prompt asking what you wish to do with the file. Click Open, and then install as normal. Once the installation is finished, enter your Google Account info in the window. After a few moments, you’ll see your Wave account in miniature, running directly in Waver. Click a Wave to view it, or click New wave to start a new Wave message. Unfortunately, in our tests the search box didn’t seem to work, but everything else worked fine. Google Wave works great in Waver, though all of the Wave features are not available since it is running the mobile version of Wave. You can still view content from plugins, including YouTube videos, directly in Waver. Get Wave Notifications From Your Windows Taskbar Most popular email and Twitter clients give you notifications from your system tray when new messages come in. And with Google Wave Notifier, you can now get the same alerts when you receive a new Wave message. Head over to the Google Wave Notifier site (link below), and click the download link to get started. Make sure to download the latest Binary zip, as this one will contain the Windows program rather than the source code. Unzip the folder, and then run GoogleWaveNotifier.exe. On first run, you can enter your Google Account information. Notice that this is not a standard account login window; you’ll need to enter your email address in the Username field, and then your password below it. You can also change other settings from this dialog, including update frequency and whether or not to run at startup. Click the value, and then select the setting you want from the dropdown menu. Now, you’ll have a new Wave icon in your system tray. When it detects new Waves or unread updates, it will display a popup notification with details about the unread Waves. Additionally, the icon will change to show the number of unread Waves. Click the popup to open Wave in your browser. Or, if you have Waver installed, simply open the Waver window to view your latest Waves. If you ever need to change settings again in the future, right-click the icon and select Settings, and then edit as above. Get Wave Notifications in Your Email Most of us have Outlook or Gmail open all day, and seldom leave the house without a Smartphone with push email. And thanks to a new Wave feature, you can still keep up with your Waves without having to change your workflow. To activate email notifications from Google Wave, login to your Wave account, click the arrow beside your Inbox, and select Notifications. Select how quickly you want to receive notifications, and choose which email address you wish to receive the notifications. Click Save when you’re finished. Now you’ll receive an email with information about new and updated Waves in your account. If there were only small changes, you may get enough info directly in the email; otherwise, you can click the link and open that Wave in your browser. Conclusion Google Wave has great potential as a collaboration and communications platform, but by default it can be hard to keep up with what’s going on in your Waves. These apps for Windows help you integrate Wave with your workflow, and can keep you from constantly logging in and checking for new Waves. And since Google Wave registration is now open for everyone, it’s a great time to give it a try and see how it works for yourself. Links Signup for Google Wave (Google Account required) Download Waver from the Adobe Air Marketplace Download Google Wave Notifier Similar Articles Productive Geek Tips We Have 20 Google Wave Invites. Want One?Tired of Waiting for Google Wave? Try ShareFlow NowIntegrate Google Docs with Outlook the Easy WayAwesome Desktop Wallpapers: The Windows 7 EditionWeek in Geek: The Stupid Geek Tricks to Hide Extra Windows Edition TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips HippoRemote Pro 2.2 Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Default Programs Editor – One great tool for Setting Defaults Convert BMP, TIFF, PCX to Vector files with RasterVect Free Identify Fonts using WhatFontis.com Windows 7’s WordPad is Actually Good Greate Image Viewing and Management with Zoner Photo Studio Free Windows Media Player Plus! – Cool WMP Enhancer

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Get Information to Your Blog with Microsoft Broadcaster

- by Matthew Guay

Do you often have people ask you for advice about technology, or do you write tech-focused blog or newsletter? Here’s how you can get information to share with your readers about Microsoft technology with Microsoft Broadcaster. Microsoft Broadcaster is a new service from Microsoft to help publishers, bloggers, developers, and other IT professionals find relevant information and resources from Microsoft. You can use it to help discover things to write about, or simply discover new information about the technology you use. Broadcaster will also notify you when new resources are available about the topics that interest you. Let’s look at how you could use this to expand your blog and help your users. Getting Started Head over to the Microsoft Broadcaster site (link below), and click Join to get started. Sign in with your Windows Live ID, or create a new account if you don’t already have one. Near the bottom of the page, add information about your blog, newsletter, or group that you want to share Broadcaster information with. Click Add when you’re done entering information. You can enter as many sites or groups as you wish. When you’ve entered all of your information, click the Apply button at the bottom of the page. Broadcaster will then let you know your information has been submitted, but you’ll need to wait several days to see if you are approved or not. Our application was approved about 2 days after applying, though this may vary. When you’re approved, you’ll receive an email letting you know. Return to the Broadcaster website (link below), but this time, click Sign in. Accept the terms of use by clicking I Accept at the bottom of the page. Confirm that your information entered previously is correct, and then click Configure my keywords at the bottom of the page. Now you can pick the topics you want to stay informed about. Type keywords in the textbox, and it will bring up relevant topics with IntelliSense. Here we’ve added several topics to keep up with. Next select the Microsoft Products you want to keep track of. If the product you want to keep track of is not listed, make sure to list it in the keywords section as above. Finally, select the types of content you wish to see, including articles, eBooks, webcasts, and more. Finally, when everything’s entered, click Configure My Alerts at the bottom of the page. Broadcaster can automatically email you when new content is found. If you would like this, click Subscribe. Otherwise, simply click Access Dashboard to go ahead and find your personalized content. If you choose to receive emails of new content, you’ll have to configure it with Windows Live Alerts. Click Continue to set this up. Select if you want to receive Messenger alerts, emails, and/or text messages when new content is available. Click Save when you’re finished. Finally, select how often you want to be notified, and then click Access Dashboard to view the content currently available. Finding Content For Your Blog, Site, or Group Now you can find content specified for your interests from the dashboard. To access the dashboard in the future, simply go to the Broadcaster site and click Sign In. Here you can see available content, and can search for different topics or customize the topics shown. You’ll see snippets of information from various Microsoft videos, articles, whitepapers, eBooks, and more, depending on your settings. Click the link at the top of the snippet to view the content, or right-click and copy the link to use in emails or on social networks like Twitter. If you’d like to add this snippet to your website or blog, click the Download content link at the bottom. Now you can preview what the snippet will look like on your site, and change the width or height to fit your site. You can view and edit the source code of the snippet from the box at the bottom, and then copy it to use on your site. Copy the code, and paste it in the HTML of a blog post, email, webpage, or anywhere else you wish to share it. Here we’re pasting it into the HTML editor in Windows Live Writer so we can post it to a blog. After adding a title and opening paragraph, we have a nice blog post that only took a few minutes to put together but should still be useful for our readers. You can check out the blog post we created at the link below. Readers can click on the links, which will direct them to the content on Microsoft’s websites. Conclusion If you frequently need to find educational and informative content about Microsoft products and services, Broadcaster can be a great service to keep you up to date. The service worked quite good in our tests, and generally found relevant content to our keywords. We had difficulty embedding links to eBooks that were listed by Broadcaster, but everything else worked for us. Now you can always have high quality content to help your customers, coworkers, friends, and more, and you just might find something that will help you, too! Link Microsoft Broadcaster (registration required) Example Post at Techinch.com with Content from Microsoft Broadcaster Similar Articles Productive Geek Tips Create An Electronic Business Card In Outlook 2007Mysticgeek Blog: A Look at Internet Explorer 8 Beta 1 on Windows XPAnnouncing the How-To Geek BlogsNew Vista Syntax for Opening Control Panel Items from the Command-lineHow To Create and Publish Blog Posts in Word 2010 & 2007 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips HippoRemote Pro 2.2 Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Fix Common Inkjet Printer Errors Dual Boot Ubuntu and Windows 7 What is HTML5? 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Anatomy of a .NET Assembly - Custom attribute encoding

- by Simon Cooper

In my previous post, I covered how field, method, and other types of signatures are encoded in a .NET assembly. Custom attribute signatures differ quite a bit from these, which consequently affects attribute specifications in C#. Custom attribute specifications In C#, you can apply a custom attribute to a type or type member, specifying a constructor as well as the values of fields or properties on the attribute type: public class ExampleAttribute : Attribute { public ExampleAttribute(int ctorArg1, string ctorArg2) { ... } public Type ExampleType { get; set; } } [Example(5, "6", ExampleType = typeof(string))] public class C { ... } How does this specification actually get encoded and stored in an assembly? Specification blob values Custom attribute specification signatures use the same building blocks as other types of signatures; the ELEMENT_TYPE structure. However, they significantly differ from other types of signatures, in that the actual parameter values need to be stored along with type information. There are two types of specification arguments in a signature blob; fixed args and named args. Fixed args are the arguments to the attribute type constructor, named arguments are specified after the constructor arguments to provide a value to a field or property on the constructed attribute type (PropertyName = propValue) Values in an attribute blob are limited to one of the basic types (one of the number types, character, or boolean), a reference to a type, an enum (which, in .NET, has to use one of the integer types as a base representation), or arrays of any of those. Enums and the basic types are easy to store in a blob - you simply store the binary representation. Strings are stored starting with a compressed integer indicating the length of the string, followed by the UTF8 characters. Array values start with an integer indicating the number of elements in the array, then the item values concatentated together. Rather than using a coded token, Type values are stored using a string representing the type name and fully qualified assembly name (for example, MyNs.MyType, MyAssembly, Version=1.0.0.0, Culture=neutral, PublicKeyToken=0123456789abcdef). If the type is in the current assembly or mscorlib then just the type name can be used. This is probably done to prevent direct references between assemblies solely because of attribute specification arguments; assemblies can be loaded in the reflection-only context and attribute arguments still processed, without loading the entire assembly. Fixed and named arguments Each entry in the CustomAttribute metadata table contains a reference to the object the attribute is applied to, the attribute constructor, and the specification blob. The number and type of arguments to the constructor (the fixed args) can be worked out by the method signature referenced by the attribute constructor, and so the fixed args can simply be concatenated together in the blob without any extra type information. Named args are different. These specify the value to assign to a field or property once the attribute type has been constructed. In the CLR, fields and properties can be overloaded just on their type; different fields and properties can have the same name. Therefore, to uniquely identify a field or property you need: Whether it's a field or property (indicated using byte values 0x53 and 0x54, respectively) The field or property type The field or property name After the fixed arg values is a 2-byte number specifying the number of named args in the blob. Each named argument has the above information concatenated together, mostly using the basic ELEMENT_TYPE values, in the same way as a method or field signature. A Type argument is represented using the byte 0x50, and an enum argument is represented using the byte 0x55 followed by a string specifying the name and assembly of the enum type. The named argument property information is followed by the argument value, using the same encoding as fixed args. Boxed objects This would be all very well, were it not for object and object[]. Arguments and properties of type object allow a value of any allowed argument type to be specified. As a result, more information needs to be specified in the blob to interpret the argument bytes as the correct type. So, the argument value is simple prepended with the type of the value by specifying the ELEMENT_TYPE or name of the enum the value represents. For named arguments, a field or property of type object is represented using the byte 0x51, with the actual type specified in the argument value. Some examples... All property signatures start with the 2-byte value 0x0001. Similar to my previous post in the series, names in capitals correspond to a particular byte value in the ELEMENT_TYPE structure. For strings, I'll simply give the string value, rather than the length and UTF8 encoding in the actual blob. I'll be using the following enum and attribute types to demonstrate specification encodings: class AttrAttribute : Attribute { public AttrAttribute() {} public AttrAttribute(Type[] tArray) {} public AttrAttribute(object o) {} public AttrAttribute(MyEnum e) {} public AttrAttribute(ushort x, int y) {} public AttrAttribute(string str, Type type1, Type type2) {} public int Prop1 { get; set; } public object Prop2 { get; set; } public object[] ObjectArray; } enum MyEnum : int { Val1 = 1, Val2 = 2 } Now, some examples: Here, the the specification binds to the (ushort, int) attribute constructor, with fixed args only. The specification blob starts off with a prolog, followed by the two constructor arguments, then the number of named arguments (zero): [Attr(42, 84)] 0x0001 0x002a 0x00000054 0x0000 An example of string and type encoding: [Attr("MyString", typeof(Array), typeof(System.Windows.Forms.Form))] 0x0001 "MyString" "System.Array" "System.Windows.Forms.Form, System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" 0x0000 As you can see, the full assembly specification of a type is only needed if the type isn't in the current assembly or mscorlib. Note, however, that the C# compiler currently chooses to fully-qualify mscorlib types anyway. An object argument (this binds to the object attribute constructor), and two named arguments (a null string is represented by 0xff and the empty string by 0x00) [Attr((ushort)40, Prop1 = 12, Prop2 = "")] 0x0001 U2 0x0028 0x0002 0x54 I4 "Prop1" 0x0000000c 0x54 0x51 "Prop2" STRING 0x00 Right, more complicated now. A type array as a fixed argument: [Attr(new[] { typeof(string), typeof(object) })] 0x0001 0x00000002 // the number of elements "System.String" "System.Object" 0x0000 An enum value, which is simply represented using the underlying value. The CLR works out that it's an enum using information in the attribute constructor signature: [Attr(MyEnum.Val1)] 0x0001 0x00000001 0x0000 And finally, a null array, and an object array as a named argument: [Attr((Type[])null, ObjectArray = new object[] { (byte)2, typeof(decimal), null, MyEnum.Val2 })] 0x0001 0xffffffff 0x0001 0x53 SZARRAY 0x51 "ObjectArray" 0x00000004 U1 0x02 0x50 "System.Decimal" STRING 0xff 0x55 "MyEnum" 0x00000002 As you'll notice, a null object is encoded as a null string value, and a null array is represented using a length of -1 (0xffffffff). How does this affect C#? So, we can now explain why the limits on attribute arguments are so strict in C#. Attribute specification blobs are limited to basic numbers, enums, types, and arrays. As you can see, this is because the raw CLR encoding can only accommodate those types. Special byte patterns have to be used to indicate object, string, Type, or enum values in named arguments; you can't specify an arbitary object type, as there isn't a generalised way of encoding the resulting value in the specification blob. In particular, decimal values can't be encoded, as it isn't a 'built-in' CLR type that has a native representation (you'll notice that decimal constants in C# programs are compiled as several integer arguments to DecimalConstantAttribute). Jagged arrays also aren't natively supported, although you can get around it by using an array as a value to an object argument: [Attr(new object[] { new object[] { new Type[] { typeof(string) } }, 42 })] Finally... Phew! That was a bit longer than I thought it would be. Custom attribute encodings are complicated! Hopefully this series has been an informative look at what exactly goes on inside a .NET assembly. In the next blog posts, I'll be carrying on with the 'Inside Red Gate' series.

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Girl's Day 2012 in Potsdam

- by jessica.ebbelaar(at)oracle.com

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-family:"Times New Roman","serif"; mso-fareast-font-family:"Times New Roman";} Every year in April Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-family:"Times New Roman","serif"; mso-fareast-font-family:"Times New Roman";} , technical enterprises and other organisations are invited to organise an open day for girls – called Girl´s Day. It has become a tradition for Oracle for more than 6 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-family:"Times New Roman","serif"; mso-fareast-font-family:"Times New Roman";} years, to participate in this special day and to encourage girls to discover technical work environments. On the 26th of April 2012, 27 pupils aged 12 to 15 came to Oracle’s office in Potsdam in order to obtain interesting insights about Oracle´s business practices. An interactive Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-family:"Times New Roman","serif"; mso-fareast-font-family:"Times New Roman";} four-hour program was specifically organized for all participants. At first, all pupils got to know Oracle as an enterprise with it’s different departments and it’s particular „business language“. What is hardware and software? Why do companies need a database? Questions as such were tailored and simply illustrated by 13 colleagues from the areas of Sales, Sales Consulting, Support and Recruitment. Followed by a short introduction about career paths from our female colleagues and their respective departments, the girls decided, according to their interests, which business area they would like to get more insights from. Based on their decision the groups were set up and the girls than discovered the work places. This helped everyone to dive deep into the everyday work life, how the offices are structured and how communication with clients is done via web conferences. All girls were encouraged to take part in the conference together with their Oracle advisor. 12 o´clock – lunch time. Besides a well-prepared buffet Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-family:"Times New Roman","serif"; mso-fareast-font-family:"Times New Roman";} , all girls had now the opportunity to get all open questions clarified or to ask questions they did not dare to ask in front of a big group. After the lunch break, Anja Raack from the Graduate Recruitment team presented more about recruitment topics and gave useful advice on how to write professional emails. After a short group assignment, where all participants had to identify common mistakes done in an email, a quiz completed this special day. All 5 groups showed a lot of enthusiasm during this game but no one had to worry as every single participant was rewarded with a prize and certificate. To sum it up, we were very proud to host the girls for half a day and were impressed by their dedication. Hopefully, sooner or later, we will see some of them coming back to Oracle – either for the next Girl´s Day or one of our entry level positions. This day has shown that everyone can start a challenging career within an exciting industry. What matters is dedication and commitment to strive for the best. Do you want to find out more about our job opportunities? Follow us on http://campus.oracle.com.

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April Oracle Database Events

- by Mandy Ho

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} April 17-18, 2012 – Moscow, Russia Oracle Develop Conference The Oracle database developer conference, Oracle Develop, will visit Moscow, Russia and Hyderabad, India this spring. Oracle Develop includes a database development track, which contains .NET sessions and hands-on lab led by an Oracle .NET product manager. Register today before the event fills up. http://www.oracle.com/javaone/ru-en/index.html Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} April 24, 26 – San Diego, CA & San Jose, CA ISC2 Leadership Regional Event Series Oracle at (ISC)2 Security Leadership Series: Herding Clouds -- Managing Cloud Security Concerns and Expectations Join us for his interactive day-long session where industry leaders, including Oracle solution experts, will talk about how to: dispel the top Cloud security myths minimize "rogue Cloud" implementations identify potential compliance pitfalls and how to avoid them develop contract language for your cloud providers manage users across your fractured datacenter leverage existing technologies to protect data as it moves from the enterprise to the cloud http://www.oracle.com/webapps/events/ns/EventsDetail.jsp?p_eventId=146972&src=7239493&src=7239493&Act=228 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} April 22-26, 2012 – Las Vegas, NV IOUG Collaborate 12 From April 22-26, 2012, Oracle takes Las Vegas. Thousands of Oracle professionals will descend upon the Mandalay Bay Convention Center for a weeks worth of education sessions, networking opportunities and more, at the only user-driven and user-run Oracle conference - COLLABORATE 12. Your COLLABORATE 12 - IOUG Forum registration comes complete with a bonus- a full day Deep Dive education program on Sunday! Choose from numerous hot topics, including Real World Performance, High Availability and more, presented by legendary and seasoned Oracle pros, including Tom Kyte and Craig Shallahamer. http://www.oracle.com/webapps/events/ns/EventsDetail.jsp?p_eventId=143637&src=7360364&src=7360364&Act=5 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Independent Oracle User Group (IOUG) Regional Events: April 16, 2012 – Columbus, Ohio Ohio Oracle Users Group Higher Performance PL/PQL and Oracle Database 11g PL/SQL New Features – Featuring Steven Feuerstein http://www.ooug.org/ Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} April 26, 2012- Irving, TX Dallas Oracle Users Group Oracle Database Forum: 5-7PM Oracle Corporation, 6031 Connection Drive Irving, TX http://memberservices.membee.com/538/irmevents.aspx?id=64 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Apr 30, 2012- Los Angeles, CA Real World Performance Tour A full day of real world database performance with: Tom Kyte, author of the ever popular AskTom Blog, Andrew Holdsworth, head of Oracle's Real World Performance Team, and Graham Wood, renowned Oracle Database performance architect. Through discussion, debate and demos, they’ll show you how to master performance engineering topics like: Best practices for designing hardware architectures and how to spot and fix bad design. How to develop applications that deliver the fastest possible performance without sacrificing accuracy. New for 2012! Updates on Enterprise Manager, Exadata, and what these technologies mean to your current systems. http://www.ioug.org/Events/ADayofRealWorldPerformance/tabid/194/Default.aspx

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Building dynamic OLAP data marts on-the-fly

- by DrJohn

At the forthcoming SQLBits conference, I will be presenting a session on how to dynamically build an OLAP data mart on-the-fly. This blog entry is intended to clarify exactly what I mean by an OLAP data mart, why you may need to build them on-the-fly and finally outline the steps needed to build them dynamically. In subsequent blog entries, I will present exactly how to implement some of the techniques involved. What is an OLAP data mart? In data warehousing parlance, a data mart is a subset of the overall corporate data provided to business users to meet specific business needs. Of course, the term does not specify the technology involved, so I coined the term "OLAP data mart" to identify a subset of data which is delivered in the form of an OLAP cube which may be accompanied by the relational database upon which it was built. To clarify, the relational database is specifically create and loaded with the subset of data and then the OLAP cube is built and processed to make the data available to the end-users via standard OLAP client tools. Why build OLAP data marts? Market research companies sell data to their clients to make money. To gain competitive advantage, market research providers like to "add value" to their data by providing systems that enhance analytics, thereby allowing clients to make best use of the data. As such, OLAP cubes have become a standard way of delivering added value to clients. They can be built on-the-fly to hold specific data sets and meet particular needs and then hosted on a secure intranet site for remote access, or shipped to clients' own infrastructure for hosting. Even better, they support a wide range of different tools for analytical purposes, including the ever popular Microsoft Excel. Extension Attributes: The Challenge One of the key challenges in building multiple OLAP data marts based on the same 'template' is handling extension attributes. These are attributes that meet the client's specific reporting needs, but do not form part of the standard template. Now clearly, these extension attributes have to come into the system via additional files and ultimately be added to relational tables so they can end up in the OLAP cube. However, processing these files and filling dynamically altered tables with SSIS is a challenge as SSIS packages tend to break as soon as the database schema changes. There are two approaches to this: (1) dynamically build an SSIS package in memory to match the new database schema using C#, or (2) have the extension attributes provided as name/value pairs so the file's schema does not change and can easily be loaded using SSIS. The problem with the first approach is the complexity of writing an awful lot of complex C# code. The problem of the second approach is that name/value pairs are useless to an OLAP cube; so they have to be pivoted back into a proper relational table somewhere in the data load process WITHOUT breaking SSIS. How this can be done will be part of future blog entry. What is involved in building an OLAP data mart? There are a great many steps involved in building OLAP data marts on-the-fly. The key point is that all the steps must be automated to allow for the production of multiple OLAP data marts per day (i.e. many thousands, each with its own specific data set and attributes). Now most of these steps have a great deal in common with standard data warehouse practices. The key difference is that the databases are all built to order. The only permanent database is the metadata database (shown in orange) which holds all the metadata needed to build everything else (i.e. client orders, configuration information, connection strings, client specific requirements and attributes etc.). The staging database (shown in red) has a short life: it is built, populated and then ripped down as soon as the OLAP Data Mart has been populated. In the diagram below, the OLAP data mart comprises the two blue components: the Data Mart which is a relational database and the OLAP Cube which is an OLAP database implemented using Microsoft Analysis Services (SSAS). The client may receive just the OLAP cube or both components together depending on their reporting requirements. So, in broad terms the steps required to fulfil a client order are as follows: Step 1: Prepare metadata Create a set of database names unique to the client's order Modify all package connection strings to be used by SSIS to point to new databases and file locations. Step 2: Create relational databases Create the staging and data mart relational databases using dynamic SQL and set the database recovery mode to SIMPLE as we do not need the overhead of logging anything Execute SQL scripts to build all database objects (tables, views, functions and stored procedures) in the two databases Step 3: Load staging database Use SSIS to load all data files into the staging database in a parallel operation Load extension files containing name/value pairs. These will provide client-specific attributes in the OLAP cube. Step 4: Load data mart relational database Load the data from staging into the data mart relational database, again in parallel where possible Allocate surrogate keys and use SSIS to perform surrogate key lookup during the load of fact tables Step 5: Load extension tables & attributes Pivot the extension attributes from their native name/value pairs into proper relational tables Add the extension attributes to the views used by OLAP cube Step 6: Deploy & Process OLAP cube Deploy the OLAP database directly to the server using a C# script task in SSIS Modify the connection string used by the OLAP cube to point to the data mart relational database Modify the cube structure to add the extension attributes to both the data source view and the relevant dimensions Remove any standard attributes that not required Process the OLAP cube Step 7: Backup and drop databases Drop staging database as it is no longer required Backup data mart relational and OLAP database and ship these to the client's infrastructure Drop data mart relational and OLAP database from the build server Mark order complete Start processing the next order, ad infinitum. So my future blog posts and my forthcoming session at the SQLBits conference will all focus on some of the more interesting aspects of building OLAP data marts on-the-fly such as handling the load of extension attributes and how to dynamically alter the structure of an OLAP cube using C#.

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Windows 8 Launch–Why OEM and Retailers Should STFU

- by D'Arcy Lussier

Microsoft has gotten a lot of flack for the Surface from OEM/hardware partners who create Windows-based devices and I’m sure, to an extent, retailers who normally stock and sell Windows-based devices. I mean we all know how this is supposed to work – Microsoft makes the OS, partners make the hardware, retailers sell the hardware. Now Microsoft is breaking the rules by not only offering their own hardware but selling them via online and through their Microsoft branded stores! The thought has been that Microsoft is trying to set a standard for the other hardware companies to reach for. Maybe. I hope, at some level, Microsoft may be covertly responding to frustrations associated with trusting the OEMs and Retailers to deliver on their part of the supply chain. I know as a consumer, I’m very frustrated with the Windows 8 launch. Aside from the Surface sales, there’s nothing happening at the retail level. Let me back up and explain. Over the weekend I visited a number of stores in hopes of trying out various Windows 8 devices. Out of three retailers (Staples, Best Buy, and Future Shop), not *one* met my expectations. Let me be honest with you Staples, I never really have high expectations from your computer department. If I need paper or pens, whatever, but computers – you’re not the top of my list for price or selection. Still, considering you flaunted Win 8 devices in your flyer I expected *something* – some sign of effort that you took the Windows 8 launch seriously. As I entered the 1910 Pembina Highway location in Winnipeg, there was nothing – no signage, no banners – nothing that would suggest Windows 8 had even launched. I made my way to the laptops. I had to play with each machine to determine which ones were running Windows 8. There wasn’t anything on the placards that made it obvious which were Windows 8 machines and which ones were Windows 7. Likewise, there was no easy way to identify the touch screen laptop (the HP model) from the others without physically touching the screen to verify. Horrible experience. In the same mall as the Staples I mentioned above, there’s a Future Shop. Surely they would be more on the ball. I walked in to the 1910 Pembina Highway location and immediately realized I would not get a better experience. Except for the sign by the front door mentioning Windows 8, there was *nothing* in the computer department pointing you to the Windows 8 devices. Like in Staples, the Win 8 laptops were mixed in with the Win 7 ones and there was nothing notable calling out which ones were running Win 8. I happened to hit up the St. James Street location today, thinking since its a busier store they must have more options. To their credit, they did have two staff members decked out in Windows 8 shirts and who were helping a customer understand Windows 8. But otherwise, there was nothing highlighting the Windows 8 devices and they were again mixed in with the rest of the Win 7 machines. Finally, we have the St. James Street Best Buy location here in Winnipeg. I’m sure Best Buy will have their act together. Nope, not even close. Same story as the others: minimal signage (there was a sign as you walked in with a link to this schedule of demo days), Windows 8 hardware mixed with the rest of the PC offerings, and no visible call-outs identifying which were Win 8 based. This meant that, like Future Shop and Staples, if you wanted to know which machine had Windows 8 you had to go and scrutinize each machine. Also, there was nothing identifying which ones were touch based and which were not. Just Another Day… To these retailers, it seemed that the Windows 8 launch was just another day, with another product to add to the showroom floor. Meanwhile, Apple has their dedicated areas *in all three stores*. It was dead simple to find where the Apple products were compared to the Windows 8 products. No wonder Microsoft is starting to push their own retail stores. No wonder Microsoft is trying to funnel orders through them instead of relying on these bloated retail big box stores who obviously can’t manage a product launch. It’s Not Just The Retailers… Remember when the Acer CEO, Founder, and President of Computer Global Operations all weighed in on how Microsoft releasing the Surface would have a “huge negative impact for the ecosystem and other brands may take a negative reaction”? Also remember the CEO stating “[making hardware] is not something you are good at so please think twice”? Well the launch day has come and gone, and so far Microsoft is the only one that delivered on having hardware available on the October 26th date. Oh sure, there are laptops running Windows 8 – but all in one desktop PCs? I’ve only seen one or two! And tablets are *non existent*, with some showing an early to late November availability on Best Buy’s website! So while the retailers could be doing more to make it easier to find Windows 8 devices, the manufacturers could help by *getting devices into stores*! That’s supposedly something that these companies are good at, according to the Acer CEO. So Here’s What the Retailers and Manufacturers Need To Do… Get Product Out The pivotal timeframe will be now to the end of November. We need to start seeing all these fantastic pieces of hardware ship – including the Samsung ATIV Smart PC Pro, the Acer Iconia, the Asus TAICHI 21, and the sexy Samsung Series 7 27” desktop. It’s not enough to see product announcements, we need to see actual devices. Make It Easy For Customers To Find Win8 Devices You want to make it easy to sell these things? Make it easy for people to find them! Have staff on hand that really know how these devices run and what can be done with them. Don’t just have a single demo day, have people who can demo it every day! Make It Easy to See the Features There’s touch screen desktops, touch screen laptops, tablets, non-touch laptops, etc. People need to easily find the features for each machine. If I’m looking for a touch-laptop, I shouldn’t need to sift through all the non-touch laptops to find them – at the least, I need to quickly be able to see which ones are touch. I feel silly even typing this because this should be retail 101 and I have no retail background (but I do have an extensive background as a customer). In Summary… Microsoft launching the Surface and selling them through their own channels isn’t slapping its OEM and retail partners in the face; its slapping them to wake the hell up and stop coasting through Windows launch events like they don’t matter. Unless I see some improvements from vendors and retailers in November, I may just hold onto my money for a Surface Pro even if I have to wait until early 2013. Your move OEM/Retailers. *Update – While my experience has been in Winnipeg, similar experiences have been voiced from colleagues in Calgary and Edmonton.

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The Top 5 MDM Sessions You Can’t Miss at OpenWorld

- by Mala Narasimharajan

Sessions, Demo pods, Hands On Labs, and much more – but where should you focus? MDM has some excellent sessions planned for OOW – here is a top 5 list to identify the sessions you just can’t afford to miss. October 3, 2012 1:15 PM - 2:15 PM Moscone West - 3002/3004 What's There to Know About Oracle’s Master Data Management Portfolio and Roadmap? Hear about product strategy our vision for the future and how Oracle MDM is positioned to excel in helping organizations make the most of their customer, partner, supplier or product data. October 3, 2012 5:00 PM - 6:00 PM Westin San Francisco – Metropolitan I Oracle Customer MDM Applications: Implementation Best Practices, Data Governance, and ROI Customers successes provide solid examples of technology at work and how organizations derive value from it. Attend this session and hear from our customers on how they built a business case, established governance and are realizing the benefits of Oracle Customer Hub. October 2, 2012 10:15 AM - 11:15 AM Moscone West – 3001 Mastering Product Data: Strategies for Effective Product Information Management Product data is vital for any enterprise in being able to provide a consolidated representation of products to their partners, customers and suppliers. Hear how our customers leverage product information to be a leader in their respective area and how Oracle is critical to achieving this. October 2, 2012 11:45 AM - 12:45 PM Moscone West – 2022 Enabling Trusted Enterprise Product Data with Oracle Fusion Product Hub Learn how Oracle Fusion Product Hub is paving the way for providing organizations with trusted product data as well as helping organizations make the most of the information and infrastructure they already possess. October 1, 2012 4:45 PM – 5:45 PM InterContinental - Ballroom A Oracle Hyperion Data Relationship Management: Enabling Enterprise Transformation Hear how Data Relationship Management drives enterprise transformation and why any organization embarking on an master data management initiative needs it, plus hear from our customers best practices as well as lessons learned. Check out the Master Data Management Focus On document for all our sessions at OpenWorld 2012.

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ASP.NET MVC: Using ProfileRequiredAttribute to restrict access to pages

- by DigiMortal

If you are using AppFabric Access Control Services to authenticate users when they log in to your community site using Live ID, Google or some other popular identity provider, you need more than AuthorizeAttribute to make sure that users can access the content that is there for authenticated users only. In this posting I will show you hot to extend the AuthorizeAttribute so users must also have user profile filled. Semi-authorized users When user is authenticated through external identity provider then not all identity providers give us user name or other information we ask users when they join with our site. What all identity providers have in common is unique ID that helps you identify the user. Example. Users authenticated through Windows Live ID by AppFabric ACS have no name specified. Google’s identity provider is able to provide you with user name and e-mail address if user agrees to publish this information to you. They both give you unique ID of user when user is successfully authenticated in their service. There is logical shift between ASP.NET and my site when considering user as authorized. For ASP.NET MVC user is authorized when user has identity. For my site user is authorized when user has profile and row in my users table. Having profile means that user has unique username in my system and he or she is always identified by this username by other users. My solution is simple: I created my own action filter attribute that makes sure if user has profile to access given method and if user has no profile then browser is redirected to join page. Illustrating the problem Usually we restrict access to page using AuthorizeAttribute. Code is something like this. [Authorize] public ActionResult Details(string id) { var profile = _userRepository.GetUserByUserName(id); return View(profile); } If this page is only for site users and we have user profiles then all users – the ones that have profile and all the others that are just authenticated – can access the information. It is okay because all these users have successfully logged in in some service that is supported by AppFabric ACS. In my site the users with no profile are in grey spot. They are on half way to be users because they have no username and profile on my site yet. So looking at the image above again we need something that adds profile existence condition to user-only content. [ProfileRequired] public ActionResult Details(string id) { var profile = _userRepository.GetUserByUserName(id); return View(profile); } Now, this attribute will solve our problem as soon as we implement it. ProfileRequiredAttribute: Profiles are required to be fully authorized Here is my implementation of ProfileRequiredAttribute. It is pretty new and right now it is more like working draft but you can already play with it. public class ProfileRequiredAttribute : AuthorizeAttribute { private readonly string _redirectUrl; public ProfileRequiredAttribute() { _redirectUrl = ConfigurationManager.AppSettings["JoinUrl"]; if (string.IsNullOrWhiteSpace(_redirectUrl)) _redirectUrl = "~/"; } public override void OnAuthorization(AuthorizationContext filterContext) { base.OnAuthorization(filterContext); var httpContext = filterContext.HttpContext; var identity = httpContext.User.Identity; if (!identity.IsAuthenticated || identity.GetProfile() == null) if(filterContext.Result == null) httpContext.Response.Redirect(_redirectUrl); } } All methods with this attribute work as follows: if user is not authenticated then he or she is redirected to AppFabric ACS identity provider selection page, if user is authenticated but has no profile then user is by default redirected to main page of site but if you have application setting with name JoinUrl then user is redirected to this URL. First case is handled by AuthorizeAttribute and the second one is handled by custom logic in ProfileRequiredAttribute class. GetProfile() extension method To get user profile using less code in places where profiles are needed I wrote GetProfile() extension method for IIdentity interface. There are some more extension methods that read out user and identity provider identifier from claims and based on this information user profile is read from database. If you take this code with copy and paste I am sure it doesn’t work for you but you get the idea. public static User GetProfile(this IIdentity identity) { if (identity == null) return null; var context = HttpContext.Current; if (context.Items["UserProfile"] != null) return context.Items["UserProfile"] as User; var provider = identity.GetIdentityProvider(); var nameId = identity.GetNameIdentifier(); var rep = ObjectFactory.GetInstance<IUserRepository>(); var profile = rep.GetUserByProviderAndNameId(provider, nameId); context.Items["UserProfile"] = profile; return profile; } To avoid round trips to database I cache user profile to current request because the chance that profile gets changed meanwhile is very minimal. The other reason is maybe more tricky – profile objects are coming from Entity Framework context and context has also HTTP request as lifecycle. Conclusion This posting gave you some ideas how to finish user profiles stuff when you use AppFabric ACS as external authentication provider. Although there was little shift between us and ASP.NET MVC with interpretation of “authorized” we were easily able to solve the problem by extending AuthorizeAttribute to get all our requirements fulfilled. We also write extension method for IIdentity that returns as user profile based on username and caches the profile in HTTP request scope.

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PASS: Election Changes for 2011

- by Bill Graziano

Last year after the election, the PASS Board created an Election Review Committee. This group was charged with reviewing our election procedures and making suggestions to improve the process. You can read about the formation of the group and review some of the intermediate work on the site – especially in the forums. I was one of the members of the group along with Joe Webb (Chair), Lori Edwards, Brian Kelley, Wendy Pastrick, Andy Warren and Allen White. This group worked from October to April on our election process. Along the way we: Interviewed interested parties including former NomCom members, Board candidates and anyone else that came forward. Held a session at the Summit to allow interested parties to discuss the issues Had numerous conference calls and worked through the various topics I can’t thank these people enough for the work they did. They invested a tremendous number of hours thinking, talking and writing about our elections. I’m proud to say I was a member of this group and thoroughly enjoyed working with everyone (even if I did finally get tired of all the calls.) The ERC delivered their recommendations to the PASS Board prior to our May Board meeting. We reviewed those and made a few modifications. I took their recommendations and rewrote them as procedures while incorporating those changes. Their original recommendations as well as our final document are posted at the ERC documents page. Please take a second and read them BEFORE we start the elections. If you have any questions please post them in the forums on the ERC site. (My final document includes a change log at the end that I decided to leave in. If you want to know which areas to pay special attention to that’s a good start.) Many of those recommendations were already posted in the forums or in the blogs of individual ERC members. Hopefully nothing in the ERC document is too surprising. In this post I’m going to walk through some of the key changes and talk about what I remember from both ERC and Board discussions. I’ll pay a little extra attention to things the Board changed from the ERC. I’d also encourage any of the Board or ERC members to blog their thoughts on this. The Nominating Committee will continue to exist. Personally, I was curious to see what the non-Board ERC members would think about the NomCom. There was broad agreement that a group to vet candidates had value to the organization. The NomCom will be composed of five members. Two will be Board members and three will be from the membership at large. The only requirement for the three community members is that you’ve volunteered in some way (and volunteering is defined very broadly). We expect potential at-large NomCom members to participate in a forum on the PASS site to answer questions from the other PASS members. We’re going to hold an election to determine the three community members. It will be closer to voting for Summit sessions than voting for Board members. That means there won’t be multiple dedicated emails. If you’re at all paying attention it will be easy to participate. Personally I wanted it easy for those that cared to participate but not overwhelm those that didn’t care. I think this strikes a good balance. There’s also a clause that in order to be considered a winner in this NomCom election, you must receive 10 votes. This is something I suggested. I have no idea how popular the NomCom election is going to be. I just wanted a fallback that if no one participated and some random person got in with one or two votes. Any open slots will be filled by the NomCom chair (usually the PASS Immediate Past President). My assumption is that they would probably take the next highest vote getters unless they were throwing flames in the forums or clearly unqualified. As a final check, the Board still approves the final NomCom. The NomCom is going to rank candidates instead of rating them. This has interesting implications. This was championed by another ERC member and I’m hoping they write something about it. This will really force the NomCom to make decisions between candidates. You can’t just rate everyone a 3 and be done with it. It may also make candidates appear further apart than they actually are. I’m looking forward talking with the NomCom after this election and getting their feedback on this. The PASS Board added an option to remove a candidate with a unanimous vote of the NomCom. This was primarily put in place to handle people that lied on their application or had a criminal background or some other unusual situation and we figured it out. We list an explicit goal of three candidate per open slot. We also wanted an easy way to find the NomCom candidate rankings from the ballot. Hopefully this will satisfy those that want a broad candidate pool and those that want the NomCom to identify the most qualified candidates. The primary spokesperson for the NomCom is the committee chair. After the issues around the election last year we didn’t have a good communication plan in place. We should have and that was a failure on the part of the Board. If there is criticism of the election this year I hope that falls squarely on the Board. The community members of the NomCom shouldn’t be fielding complaints over the election process. That said, the NomCom is ranking candidates and we are forcing them to rank some lower than others. I’m sure you’ll each find someone that you think should have been ranked differently. I also want to highlight one other change to the process that we started last year and isn’t included in these documents. I think the candidate forums on the PASS site were tremendously helpful last year in helping people to find out more about candidates. That gives our members a way to ask hard questions of the candidates and publicly see their answers. This year we have two important groups to fill. The first is the NomCom. We need three people from our membership to step up and fill this role. It won’t be easy. You will have to make subjective rankings of your fellow community members. Your actions will be important in deciding who the future leaders of PASS will be. There’s a 50/50 chance that one of the people you interview will be the President of PASS someday. This is not a responsibility to be taken lightly. The second is the slate of candidates. If you’ve ever thought about running for the Board this is the year. We’ve never had nine candidates on the ballot before. Your chance of making it through the NomCom are higher than in any previous year. Unfortunately the more of you that run, the more of you that will lose in the election. And hopefully that competition will mean more community involvement and better Board members for PASS. Is this the end of changes to the election process? It isn’t. Every year that I’ve been on the Board the election process has changed. Some years there have been small changes and some years there have been large changes. After this election we’ll look at how the process worked and decide what steps to take – just like we do every year.

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DRY and SRP

- by Timothy Klenke

Originally posted on: http://geekswithblogs.net/TimothyK/archive/2014/06/11/dry-and-srp.aspxKent Beck’s XP Simplicity Rules (aka Four Rules of Simple Design) are a prioritized list of rules that when applied to your code generally yield a great design. As you’ll see from the above link the list has slightly evolved over time. I find today they are usually listed as: All Tests Pass Don’t Repeat Yourself (DRY) Express Intent Minimalistic These are prioritized. If your code doesn’t work (rule 1) then everything else is forfeit. Go back to rule one and get the code working before worrying about anything else. Over the years the community have debated whether the priority of rules 2 and 3 should be reversed. Some say a little duplication in the code is OK as long as it helps express intent. I’ve debated it myself. This recent post got me thinking about this again, hence this post. I don’t think it is fair to compare “Expressing Intent” against “DRY”. This is a comparison of apples to oranges. “Expressing Intent” is a principal of code quality. “Repeating Yourself” is a code smell. A code smell is merely an indicator that there might be something wrong with the code. It takes further investigation to determine if a violation of an underlying principal of code quality has actually occurred. For example “using nouns for method names”, “using verbs for property names”, or “using Booleans for parameters” are all code smells that indicate that code probably isn’t doing a good job at expressing intent. They are usually very good indicators. But what principle is the code smell of Duplication pointing to and how good of an indicator is it? Duplication in the code base is bad for a couple reasons. If you need to make a change and that needs to be made in a number of locations it is difficult to know if you have caught all of them. This can lead to bugs if/when one of those locations is overlooked. By refactoring the code to remove all duplication there will be left with only one place to change, thereby eliminating this problem. With most projects the code becomes the single source of truth for a project. If a production code base is inconsistent with a five year old requirements or design document the production code that people are currently living with is usually declared as the current reality (or truth). Requirement or design documents at this age in a project life cycle are usually of little value. Although comparing production code to external documentation is usually straight forward, duplication within the code base muddles this declaration of truth. When code is duplicated small discrepancies will creep in between the two copies over time. The question then becomes which copy is correct? As different factions debate how the software should work, trust in the software and the team behind it erodes. The code smell of Duplication points to a violation of the “Single Source of Truth” principle. Let me define that as: A stakeholder’s requirement for a software change should never cause more than one class to change. Violation of the Single Source of Truth principle will always result in duplication in the code. However, the inverse is not always true. Duplication in the code does not necessarily indicate that there is a violation of the Single Source of Truth principle. To illustrate this, let’s look at a retail system where the system will (1) send a transaction to a bank and (2) print a receipt for the customer. Although these are two separate features of the system, they are closely related. The reason for printing the receipt is usually to provide an audit trail back to the bank transaction. Both features use the same data: amount charged, account number, transaction date, customer name, retail store name, and etcetera. Because both features use much of the same data, there is likely to be a lot of duplication between them. This duplication can be removed by making both features use the same data access layer. Then start coming the divergent requirements. The receipt stakeholder wants a change so that the account number has the last few digits masked out to protect the customer’s privacy. That can be solve with a small IF statement whilst still eliminating all duplication in the system. Then the bank wants to take a picture of the customer as well as capture their signature and/or PIN number for enhanced security. Then the receipt owner wants to pull data from a completely different system to report the customer’s loyalty program point total. After a while you realize that the two stakeholders have somewhat similar, but ultimately different responsibilities. They have their own reasons for pulling the data access layer in different directions. Then it dawns on you, the Single Responsibility Principle: There should never be more than one reason for a class to change. In this example we have two stakeholders giving two separate reasons for the data access class to change. It is clear violation of the Single Responsibility Principle. That’s a problem because it can often lead the project owner pitting the two stakeholders against each other in a vein attempt to get them to work out a mutual single source of truth. But that doesn’t exist. There are two completely valid truths that the developers need to support. How is this to be supported and honour the Single Responsibility Principle? The solution is to duplicate the data access layer and let each stakeholder control their own copy. The Single Source of Truth and Single Responsibility Principles are very closely related. SST tells you when to remove duplication; SRP tells you when to introduce it. They may seem to be fighting each other, but really they are not. The key is to clearly identify the different responsibilities (or sources of truth) over a system. Sometimes there is a single person with that responsibility, other times there are many. This can be especially difficult if the same person has dual responsibilities. They might not even realize they are wearing multiple hats. In my opinion Single Source of Truth should be listed as the second rule of simple design with Express Intent at number three. Investigation of the DRY code smell should yield to the proper application SST, without violating SRP. When necessary leave duplication in the system and let the class names express the different people that are responsible for controlling them. Knowing all the people with responsibilities over a system is the higher priority because you’ll need to know this before you can express it. Although it may be a code smell when there is duplication in the code, it does not necessarily mean that the coder has chosen to be expressive over DRY or that the code is bad.

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Why We Should Learn to Stop Worrying and Love Millennials

- by HCM-Oracle

By Christine Mellon Much is said and written about the new generations of employees entering our workforce, as though they are a strange specimen, a mysterious life form to be “figured out,” accommodated and engaged – at a safe distance, of course. At its worst, this talk takes a critical and disapproving tone, with baby boomer employees adamantly refusing to validate this new breed of worker, let alone determine how to help them succeed and achieve their potential. The irony of our baby-boomer resentments and suspicions is that they belie the fact that we created the very vision that younger employees are striving to achieve. From our frustrations with empty careers that did not fulfill us, from our opposition to “the man,” from our sharp memories of our parents’ toiling for 30 years just for the right to retire, from the simple desire not to live our lives in a state of invisibility, came the seeds of hope for something better. One characteristic of Millennial workers that grew from these seeds is the desire to experience as much as possible. They are the “Experiential Employee”, with a passion for growing in diverse ways and expanding personal and professional horizons. Rather than rooting themselves in a single company for a career, or even in a single career path, these employees are committed to building a broad portfolio of experiences and capabilities that will enable them to make a difference and to leave a mark of significance in the world. How much richer is the organization that nurtures and leverages this inclination? Our curmudgeonly ways must be surrendered and our focus redirected toward building the next generation of talent ecosystems, if we are to optimize what future generations have to offer. Accelerating Professional Development In spite of our Boomer grumblings about Millennials’ “unrealistic” expectations, the truth is that we have a well-matched set of circumstances. We have executives-in-waiting who want to learn quickly and a concurrent, urgent need to ramp up their development time, based on anticipated high levels of retirement in the next 10+ years. Since we need to rapidly skill up these heirs to the corporate kingdom, isn’t it a fortunate coincidence that they are hungry to learn, develop and move fluidly throughout our organizations?? So our challenge now is to efficiently operationalize the wisdom we have acquired about effective learning and development. We have already evolved from classroom-based models to diverse instructional methods. The next step is to find the best approaches to help younger employees learn quickly and apply new learnings in an impactful way. Creating temporary or even permanent functional partnerships among Millennial employees is one way to maximize outcomes. This might take the form of 2 or more employees owning aspects of what once fell under a single role. While one might argue this would mean duplication of resources, it could be a short term cost while employees come up to speed. And the potential benefits would be numerous: leveraging and validating the inherent sense of community of new generations, creating cross-functional skills with broad applicability, yielding additional perspectives and approaches to traditional work outcomes, and accelerating the performance curve for incumbents through Cooperative Learning (Johnson, D. and Johnson R., 1989, 1999). This well-researched teaching strategy, where students support each other in the absorption and application of new information, has been shown to deliver faster, more efficient learning, and greater retention. Alternately, perhaps short term contracts with exiting retirees, or former retirees, to help facilitate the development of following generations may have merit. Again, a short term cost, certainly. However, the gains realized in shortening the learning curve, and strengthening engagement are substantial and lasting. Ultimately, there needs to be creative thinking applied for each organization on how to accelerate the capabilities of our future leaders in unique ways that mesh with current culture. The manner in which performance is evaluated must finally shift as well. Employees will need to be assessed on how well they have developed key skills and capabilities vs. end-to-end mastery of functional positions they have no interest in keeping for an entire career. As we become more comfortable in placing greater and greater weight on competencies vs. tasks, we will realize increased organizational agility via this new generation of workers, which will be further enhanced by their natural flexibility and appetite for change. Revisiting Succession For many years, organizations have failed to deliver desired succession planning outcomes. According to CEB’s 2013 research, only 28% of current leaders were pre-identified in a succession plan. These disappointing results, along with the entrance of the experiential, Millennial employee into the workforce, may just provide the needed impetus for HR to reinvent succession processes. We have recognized that the best professional development efforts are not always linear, and the time has come to fully adopt this philosophy in regard to succession as well. Paths to specific organizational roles will not look the same for newer generations who seek out unique learning opportunities, without consideration of a singular career destination. Rather than charting particular jobs as precursors for key positions, the experiences and skills behind what makes an incumbent successful must become essential in succession mapping. And the multitude of ways in which those experiences and skills may be acquired must be factored into the process, along with the individual employee’s level of learning agility. While this may seem daunting, it is necessary and long overdue. We have talked about the criticality of competency-based succession, however, we have not lived up to our own rhetoric. Many Boomers have experienced the same frustration in our careers; knowing we are capable of shining in a particular role, but being denied the opportunity due to how our career history lined up, on paper, with documented job requirements. These requirements usually emphasized past jobs/titles and specific tasks, versus capabilities, drive and willingness (let alone determination) to learn new things. How satisfying would it be for us to leave a legacy where such narrow thinking no longer applies and potential is amplified? Realizing Diversity Another bloom from the seeds we Boomers have tried to plant over the past decades is a completely evolved view of diversity. Millennial employees assume a diverse workforce, and are startled by anything less. Their social tolerance, nurtured by wide and diverse networks, is unprecedented. College graduates expect a similar landscape in the “real world” to what they experienced throughout their lives. They appreciate and seek out divergent points of view and experiences without needing any persuasion. The face of our U.S. workforce will likely see dramatic change as Millennials apply their fresh take on hiring and building strong teams, with an inherent sense of inclusion. This wonderful aspect of the Millennial wave should be celebrated and strongly encouraged, as it is the fulfillment of our own aspirations. Future Perfect The Experiential Employee is operating more as a free agent than a long term player, and their commitment will essentially last as long as meaningful organizational culture and personal/professional opportunities keep their interest. As Boomers, we have laid the foundation for this new, spirited employment attitude, and we should take pride in knowing that. Generations to come will challenge organizations to excel in how they identify, manage and nurture talent. Let’s support and revel in the future that we’ve helped invent, rather than lament what we think has been lost. After all, the future is always connected to the past. And as so eloquently phrased by Antoine Lavoisier, French nobleman, chemist and politico: “Nothing is Lost, Nothing is Created, and Everything is Transformed.” Christine has over 25 years of diverse HR experience. She has held HR consulting and corporate roles, including CHRO positions for Echostar in Denver, a 6,000+ employee global engineering firm, and Aepona, a startup software firm, successfully acquired by Intel. Christine is a resource to Oracle clients, to assist in Human Capital Management strategy development and implementation, compensation practices, talent development initiatives, employee engagement, global HR management, and integrated HR systems and processes that support the full employee lifecycle.

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Thou shalt not put code on a piedestal - Code is a tool, no more, no less

- by Ralf Westphal

“Write great code and everything else becomes easier” is what Paul Pagel believes in. That´s his version of an adage by Brian Marick he cites: “treat code as an end, not just a means.” And he concludes: “My post-Agile world is software craftsmanship.” I wonder, if that´s really the way to go. Will “simply” writing great code lead the software industry into the light? He´s alluding to the philosopher Kant who proposed, a human beings should never be treated as a means, but always as an end. But should we transfer this ethical statement into the world of software? I doubt it. Reason #1: Human beings are categorially different from code. They are autonomous entities who need to find a way of living happily together. To Kant it seemed this goal could only be reached if nobody (ab)used a human being for his/her purposes. Because using a human being, i.e. treating it as a means, would contradict the fundamental autonomy and freedom of human beings. People should hold up a symmetric view of their relationships: Since nobody wants to be (ab)used, nobody should (ab)use anybody else. If you want to be treated decently, with respect, in accordance with your own free will - which means as an end - then do the same to other people. Code is dead, it´s a product, it´s a tool for people to reach their goals. No company spends any money on code other than to save money or earn money in the long run. Code is not a puppy. Enterprises do not commission software development to just feel good in its company. Code is not a buddy. Code is a slave, if you will. A mechanical slave, a non-tangible robot. Code is a tool, is a tool. And if we start to treat it differently, if we elevate its status unduely… I guess that will contort our relationship in a contraproductive way. Please get me right: Just because something is “just a tool”, “just a product” does not mean we should not be careful while designing, building, using it. Right to the contrary. We should be very careful when writing code – but not for the code´s sake! We should be careful because we respect our customers who are fellow human beings who should be treated as an end. If we are careless, neglectful, ignorant when producing code on their behalf, then we´re using them. Being sloppy means you´re caring more for yourself that for your customer. You´re then treating the customer as a means to fulfill some of your own needs. That´s plain unethical behavior. Reason #2: The focus should always be on your purpose, not on any tool. But if code is treated as an end, then the focus is on the code. That might sound right, because where else should be your focus as a software developer? But, well, I´d say, your focus should be on delivering value to your customer. Because in the end your customer does not care if you write a single line of code. She just wants her problem to be solved. Solving problems is the purpose of any contractor. Code must be treated just as a means, a tool we know how to handle very well. But if we´re really trying to be craftsmen then we should be conscious about exactly that and act ethically. That means we must never be so focused on our tool as to be unable to suggest better solutions to the problems of our customers than code. I´m all with Paul when he urges us to “Write great code”. Sure, if you need to write code, then by all means do so. Write the best code you can think of – and then try to improve it. Paul has all the best intentions when he signs Brians “treat code as an end” - but as we all know: “The road to hell is paved with best intentions” ;-) Yes, I can imagine a “hell of code focus”. In fact, I don´t need to imagine it, I´m seeing it quite often. Because code hell is whereever two developers stand together and are so immersed in talking about all sorts of coding tricks, design patterns, code smells, technologies, platforms, tools that they lose sight of the big picture. Talking about TDD or SOLID or refactoring is a sign of consciousness – relative to the “cowboy coders” view of the world. But from yet another point of view TDD, SOLID, and refactoring are just cures for ailments within a system. And I fear, if “Writing great code” is the only focus or the main focus of software development, then we as an industry lose the ability to see that. Focus draws a line around something, it defines a horizon for perceptions and thinking. So if we focus on code our horizon ends where “the land of code” ends. I don´t think that should be our professional attitude. So what about Software Craftsmanship as the next big thing after Agility? I think Software Craftsmanship has an important message for all software developers and beyond. But to make it the successor of the Agility movement seems to miss a point. Agility never claimed to solve all software development problems, I´d say. So to blame it for having missed out on certain aspects of it is wrong. If I had to summarize Agility in one word I´d say “Value”. Agility put value for the customer back in software development. Focus on delivering value early and often – that´s Agility´s mantra. All else follows from that. And I ask you: Is that obsolete? Is delivering value not hip anymore? No, sure not. That´s our very purpose as software developers. So how can Agility become obsolete and need to be replaced? We need to do away with this “either/or”-thinking. It´s either Agility or Lean or Software Craftsmanship or whatnot. Instead we should start integrating concepts and movements. Think “both/and”. Think Agility plus Software Craftsmanship plus Lean plus whatnot. We don´t neet to tear down anything from a piedestal and replace it with a new idol. Instead we should do away with piedestals and arrange whatever is helpful is a circle. Then we can turn to concepts, movements for whatever they are best. After 10 years of Agility we should be able to identify what it was good at – and keep that. Keep Agility around and add whatever Agility was lacking or never concerned with. Add whatever is at the core of Software Craftsmanship. Add whatever is at the core of Lean etc. But don´t call out the age of Post-Agility. Because it better never will end. Because once we start to lose Agility´s core we´re losing focus of the customer.

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Learnings from trying to write better software: Loud errors from the very start

- by theo.spears

Microsoft made a very small number of backwards incompatible changes between .NET 1.1 and 2.0, because they wanted to make it as easy and safe as possible to port applications to the new runtime. (Here’s a list.) However, one thing they did change was what happens when a background thread fails with an unhanded exception - in .NET 1.1 nothing happened, the thread terminated, and the application continued oblivious. Try the same trick in .NET 2.0 and the entire application, including all threads, will rudely terminate. There are three reasons for this. Firstly if a background thread has crashed, it may have left the entire application in an inconsistent state, in a way that will affect other threads. It’s better to terminate the entire application than continue and have the application perform actions based on a broken state, for example take customer orders, or write corrupt files to disk. Secondly, during software development, it is far better for errors to be loud and obtrusive. Even if you have unit tests and integration tests (and you should), a key part of ensuring software works properly is to actually try using it, both through systematic testing and through the casual use all software gets by its developers during use. Subtle errors are easy to miss if you are not actually doing real work using the application, loud errors are obvious. Thirdly, and most importantly, even if catching and swallowing exceptions indiscriminately doesn't cause any problems in your application, the presence of unexpected exceptions shows you do not fully understand the behavior of your code. The currently released version of your application may be absolutely correct. However, because your mental model of the behavior is wrong, any future change you make to the program could and probably will introduce critical errors. This applies to more than just exceptions causing threads to exit, any unexpected state should make the application blow up in an un-ignorable way. The worst thing you can do is silently swallow errors and continue. And let's be clear, writing to a log file does not count as blowing up in an un-ignorable way. This is all simple as long as the call stack only contains your code, but when your functions start to be called by third party or .NET framework code, it's surprisingly easy for exceptions to start vanishing. Let's look at two examples. 1. Windows forms drag drop events Usually if you throw an exception from a winforms event handler it will bring up the "application has crashed" dialog with abort and continue options. This is a good default behavior - the error is big and loud, but it is possible for the user to ignore the error and hopefully save their data, if somehow this bug makes it past testing. However drag and drop are different - throw an exception from one of these and it will just be silently swallowed with no explanation. By the way, it's not just drag and drop events. Timer events do it too. You can research how exceptions are treated in different handlers and code appropriately, but the safest and most user friendly approach is to always catch exceptions in your event handlers and show your own error message. I'll talk about one good approach to handling these exceptions at the end of this post. 2. SSMS integration for SQL Tab Magic A while back wrote an SSMS add-in called SQL Tab Magic (learn more about the process here). It works by listening to certain SSMS events and remembering what documents are opened and closed. I deployed it internally and it was used for a few months by a number of people without problems, so I was reasonably confident in its quality. Before releasing I made a few cleanups, including introducing error reporting. Bam. A few days later I was looking at over 1,000 error reports in my inbox. In turns out I wasn't handling table designers properly. The exceptions were there, but again SSMS was helpfully swallowing them all for me, so I was blissfully unaware. Had I made my errors loud from the start, I would have noticed these issues long before and fixed them. Handling exceptions Now you are systematically catching exceptions throughout your application, you need to do something with them. I've tried 3 options: log them, alert the user, and automatically send them home. There are a few good options for logging in .NET. The most widespread is Apache log4net, which provides a very capable and configurable logging framework. There is also NLog which has a compatible interface, with a greater emphasis on fluent rather than XML configuration. Alerting the user serves two purposes. Firstly it means they understand their action has failed to they don't just assume it worked (Silent file copy failure is a problem if you then delete the originals) or that they should keep waiting for a background task to complete. Secondly, it means the users can report the bug to your support team, and then you can fix it. This means the message you show the user should contain the information you need as a developer to identify and fix it. And the user will probably just send you a screenshot of the dialog, so it shouldn't be hidden by scroll bars. This leads us to the third option, automatically sending error reports home. By automatic I mean with minimal effort on the part of the user, rather than doing it silently behind their backs. The advantage of this is you can send back far more detailed and precise information than you can expect a user to include in an email, and by making it easier to report errors, you make it more likely users will do so. We do this using a great tool called SmartAssembly (full disclosure: this is a product made by Red Gate). It captures complete stack traces including the values of all local variables and then allows the user to send all this information back with a single click. We also capture log files to help understand what lead up to the error. We then use the free SmartAssembly Sync for Jira to dedupe these reports and raise them as bugs in our bug tracking system. The combined effect of loud errors during development and then automatic error reporting once software is deployed allows us to find and fix more bugs, correct misunderstandings on how our software works, and overall is a key piece in delivering higher quality software. However it is no substitute for having motivated cunning testers in the building - and we're looking to hire more of those too. If you found this post interesting you should follow me on twitter.

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Refactoring Part 1 : Intuitive Investments

- by Wes McClure

Fear, it’s what turns maintaining applications into a nightmare. Technology moves on, teams move on, someone is left to operate the application, what was green is now perceived brown. Eventually the business will evolve and changes will need to be made. The approach to those changes often dictates the long term viability of the application. Fear of change, lack of passion and a lack of interest in understanding the domain often leads to a paranoia to do anything that doesn’t involve duct tape and bailing twine. Don’t get me wrong, those have a place in the short term viability of a project but they don’t have a place in the long term. Add to it “us versus them” in regards to the original team and those that maintain it, internal politics and other factors and you have a recipe for disaster. This results in code that quickly becomes unmanageable. Even the most clever of designs will eventually become sub optimal and debt will amount that exponentially makes changes difficult. This is where refactoring comes in, and it’s something I’m very passionate about. Refactoring is about improving the process whereby we make change, it’s an exponential investment in the process of change. Without it we will incur exponential complexity that halts productivity. Investments, especially in the long term, require intuition and reflection. How can we tackle new development effectively via evolving the original design and paying off debt that has been incurred? The longer we wait to ask and answer this question, the more it will cost us. Small requests don’t warrant big changes, but realizing when changes now will pay off in the long term, and especially in the short term, is valuable. I have done my fair share of maintaining applications and continuously refactoring as needed, but recently I’ve begun work on a project that hasn’t had much debt, if any, paid down in years. This is the first in a series of blog posts to try to capture the process which is largely driven by intuition of smaller refactorings from other projects. Signs that refactoring could help: Testability How can decreasing test time not pay dividends? One of the first things I found was that a very important piece often takes 30+ minutes to test. I can only imagine how much time this has cost historically, but more importantly the time it might cost in the coming weeks: I estimate at least 10-20 hours per person! This is simply unacceptable for almost any situation. As it turns out, about 6 hours of working with this part of the application and I was able to cut the time down to under 30 seconds! In less than the lost time of one week, I was able to fix the problem for all future weeks! If we can’t test fast then we can’t change fast, nor with confidence. Code is used by end users and it’s also used by developers, consider your own needs in terms of the code base. Adding logic to enable/disable features during testing can help decouple parts of an application and lead to massive improvements. What exactly is so wrong about test code in real code? Often, these become features for operators and sometimes end users. If you cannot run an integration test within a test runner in your IDE, it’s time to refactor. Readability Are variables named meaningfully via a ubiquitous language? Is the code segmented functionally or behaviorally so as to minimize the complexity of any one area? Are aspects properly segmented to avoid confusion (security, logging, transactions, translations, dependency management etc) Is the code declarative (what) or imperative (how)? What matters, not how. LINQ is a great abstraction of the what, not how, of collection manipulation. The Reactive framework is a great example of the what, not how, of managing streams of data. Are constants abstracted and named, or are they just inline? Do people constantly bitch about the code/design? If the code is hard to understand, it will be hard to change with confidence. It’s a large undertaking if the original designers didn’t pay much attention to readability and as such will never be done to “completion.” Make sure not to go over board, instead use this as you change an application, not in lieu of changes (like with testability). Complexity Simplicity will never be achieved, it’s highly subjective. That said, a lot of code can be significantly simplified, tidy it up as you go. Refactoring will often converge upon a simplification step after enough time, keep an eye out for this. Understandability In the process of changing code, one often gains a better understanding of it. Refactoring code is a good way to learn how it works. However, it’s usually best in combination with other reasons, in effect killing two birds with one stone. Often this is done when readability is poor, in which case understandability is usually poor as well. In the large undertaking we are making with this legacy application, we will be replacing it. Therefore, understanding all of its features is important and this refactoring technique will come in very handy. Unused code How can deleting things not help? This is a freebie in refactoring, it’s very easy to detect with modern tools, especially in statically typed languages. We have VCS for a reason, if in doubt, delete it out (ok that was cheesy)! If you don’t know where to start when refactoring, this is an excellent starting point! Duplication Do not pray and sacrifice to the anti-duplication gods, there are excellent examples where consolidated code is a horrible idea, usually with divergent domains. That said, mediocre developers live by copy/paste. Other times features converge and aren’t combined. Tools for finding similar code are great in the example of copy/paste problems. Knowledge of the domain helps identify convergent concepts that often lead to convergent solutions and will give intuition for where to look for conceptual repetition. 80/20 and the Boy Scouts It’s often said that 80% of the time 20% of the application is used most. These tend to be the parts that are changed. There are also parts of the code where 80% of the time is spent changing 20% (probably for all the refactoring smells above). I focus on these areas any time I make a change and follow the philosophy of the Boy Scout in cleaning up more than I messed up. If I spend 2 hours changing an application, in the 20%, I’ll always spend at least 15 minutes cleaning it or nearby areas. This gives a huge productivity edge on developers that don’t. Ironically after a short period of time the 20% shrinks enough that we don’t have to spend 80% of our time there and can move on to other areas. Refactoring is highly subjective, never attempt to refactor to completion! Learn to be comfortable with leaving one part of the application in a better state than others. It’s an evolution, not a revolution. These are some simple areas to look into when making changes and can help get one started in the process. I’ve often found that refactoring is a convergent process towards simplicity that sometimes spans a few hours but often can lead to massive simplifications over the timespan of weeks and months of regular development.

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Developing Schema Compare for Oracle (Part 1)

- by Simon Cooper

SQL Compare is one of Red Gate's most successful SQL Server tools; it allows developers and DBAs to compare and synchronize the contents of their databases. Although similar tools exist for Oracle, they are quite noticeably lacking in the usability and stability that SQL Compare is known for in the SQL Server world. We could see a real need for a usable schema comparison tools for Oracle, and so the Schema Compare for Oracle project was born. Over the next few weeks, as we come up to release of v1, I'll be doing a series of posts on the development of Schema Compare for Oracle. For the first post, I thought I would start with the main pitfalls that we stumbled across when developing the product, especially from a SQL Server background. 1. Schemas and Databases The most obvious difference is that the concept of a 'database' is quite different between Oracle and SQL Server. On SQL Server, one server instance has multiple databases, each with separate schemas. There is typically little communication between separate databases, and most databases are no more than about 1000-2000 objects. This means SQL Compare can register an entire database in a reasonable amount of time, and cross-database dependencies probably won't be an issue. It is a quite different scene under Oracle, however. The terms 'database' and 'instance' are used interchangeably, (although technically 'database' refers to the datafiles on disk, and 'instance' the running Oracle process that reads & writes to the database), and a database is a single conceptual entity. This immediately presents problems, as it is infeasible to register an entire database as we do in SQL Compare; in my Oracle install, using the standard recommended options, there are 63975 system objects. If we tried to register all those, not only would it take hours, but the client would probably run out of memory before we finished. As a result, we had to allow people to specify what schemas they wanted to register. This decision had quite a few knock-on effects for the design, which I will cover in a future post. 2. Connecting to Oracle The next obvious difference is in actually connecting to Oracle – in SQL Server, you can specify a server and database, and off you go. On Oracle things are slightly more complicated. SIDs, Service Names, and TNS A database (the files on disk) must have a unique identifier for the databases on the system, called the SID. It also has a global database name, which consists of a name (which doesn't have to match the SID) and a domain. Alternatively, you can identify a database using a service name, which normally has a 1-to-1 relationship with instances, but may not if, for example, using RAC (Real Application Clusters) for redundancy and failover. You specify the computer and instance you want to connect to using TNS (Transparent Network Substrate). The user-visible parts are a config file (tnsnames.ora) on the client machine that specifies how to connect to an instance. For example, the entry for one of my test instances is: SC_11GDB1 = (DESCRIPTION = (ADDRESS_LIST = (ADDRESS = (PROTOCOL = TCP)(HOST = simonctest)(PORT = 1521)) ) (CONNECT_DATA = (SID = 11gR1db1) ) ) This gives the hostname, port, and SID of the instance I want to connect to, and associates it with a name (SC_11GDB1). The tnsnames syntax also allows you to specify failover, multiple descriptions and address lists, and client load balancing. You can then specify this TNS identifier as the data source in a connection string. Although using ODP.NET (the .NET dlls provided by Oracle) was fine for internal prototype builds, once we released the EAP we discovered that this simply wasn't an acceptable solution for installs on other people's machines. Due to .NET assembly strong naming, users had to have installed on their machines the exact same version of the ODP.NET dlls as we had on our build server. We couldn't ship the ODP.NET dlls with our installer as the Oracle license agreement prohibited this, and we didn't want to force users to install another Oracle client just so they can run our program. To be able to list the TNS entries in the connection dialog, we also had to locate and parse the tnsnames.ora file, which was complicated by users with several Oracle client installs and intricate TNS entries. After much swearing at our computers, we eventually decided to use a third party Oracle connection library from Devart that we could ship with our program; this could use whatever client version was installed, parse the TNS entries for us, and also had the nice feature of being able to connect to an Oracle server without having any client installed at all. Unfortunately, their current license agreement prevents us from shipping an Oracle SDK, but that's a bridge we'll cross when we get to it. 3. Running synchronization scripts The most important difference is that in Oracle, DDL is non-transactional; you cannot rollback DDL statements like you can on SQL Server. Although we considered various solutions to this, including using the flashback archive or recycle bin, or generating an undo script, no reliable method of completely undoing a half-executed sync script has yet been found; so in this case we simply have to trust that the DBA or developer will check and verify the script before running it. However, before we got to that stage, we had to get the scripts to run in the first place... To run a synchronization script from SQL Compare we essentially pass the script over to the SqlCommand.ExecuteNonQuery method. However, when we tried to do the same for an OracleConnection we got a very strange error – 'ORA-00911: invalid character', even when running the most basic CREATE TABLE command. After much hair-pulling and Googling, we discovered that Oracle has got some very strange behaviour with semicolons at the end of statements. To understand what's going on, we need to take a quick foray into SQL and PL/SQL. PL/SQL is not T-SQL In SQL Server, T-SQL is the language used to interface with the database. It has DDL, DML, control flow, and many other nice features (like Turing-completeness) that you can mix and match in the same script. In Oracle, DDL SQL and PL/SQL are two completely separate languages, with different syntax, different datatypes and different execution engines within the instance. Oracle SQL is much more like 'pure' ANSI SQL, with no state, no control flow, and only the basic DML commands. PL/SQL is the Turing-complete language, but can only do DML and DCL (i.e. BEGIN TRANSATION commands). Any DDL or SQL commands that aren't recognised by the PL/SQL engine have to be passed back to the SQL engine via an EXECUTE IMMEDIATE command. In PL/SQL, a semicolons is a valid token used to delimit the end of a statement. In SQL, a semicolon is not a valid token (even though the Oracle documentation gives them at the end of the syntax diagrams) . When you execute the command CREATE TABLE table1 (COL1 NUMBER); in SQL*Plus the semicolon on the end is a command to SQL*Plus to execute the preceding statement on the server; it strips off the semicolon before passing it on. SQL Developer does a similar thing. When executing a PL/SQL block, however, the syntax is like so: BEGIN INSERT INTO table1 VALUES (1); INSERT INTO table1 VALUES (2); END; / In this case, the semicolon is accepted by the PL/SQL engine as a statement delimiter, and instead the / is the command to SQL*Plus to execute the current block. This explains the ORA-00911 error we got when trying to run the CREATE TABLE command – the server is complaining about the semicolon on the end. This also means that there is no SQL syntax to execute more than one DDL command in the same OracleCommand. Therefore, we would have to do a round-trip to the server for every command we want to execute. Obviously, this would cause lots of network traffic and be very slow on slow or congested networks. Our first attempt at a solution was to wrap every SQL statement (without semicolon) inside an EXECUTE IMMEDIATE command in a PL/SQL block and pass that to the server to execute. One downside of this solution is that we get no feedback as to how the script execution is going; we're currently evaluating better solutions to this thorny issue. Next up: Dependencies; how we solved the problem of being unable to register the entire database, and the knock-on effects to the whole product.

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Oracle Partner Store (OPS) New Enhancements

- by Kristin Rose

Effective June 29th, Oracle Partner Store (OPS) will release the enhancements listed below to improve your overall ordering experience. v Online Transactional Oracle Master Agreement (Online TOMA) The Online TOMA enables end users to execute a transactional end user license agreement with Oracle. The new Online TOMA in OPS will replace the need for you to obtain a signed hard copy of the TOMA from the end user. You will now initiate the Online TOMA via OPS. Navigation: OPS Home > Order Tools > Online TOMA Query > Request Online TOMA> End User Contact, click “Select for TOMA” > Select Language > Submit (an automated email is sent immediately to the requestor and the end user) Ø The Online TOMA can also be initiated from the ‘My OPS’ tab. Under the Online TOMA Query section partners can track Online TOMA request details submitted to end users. The status of the Online TOMA request and the OMA Key generated (once Ts&Cs of the Online TOMA are accepted by an end user) are also displayed in this table. There is also the ability to resend pending Online TOMA requests by clicking ‘Resend’. Navigation: OPS Home > Order Tools > Online TOMA Query For more details on the Transactional OMA, please click here. v Convert Deals to Carts The partner deal registration system within OPS will now allow you to convert approved deals into carts with a simple click of a button. VADs can use Deal to Cart on all of their partners' registrations, regardless of whether they submitted on their partner's behalf, or the partner submitted themselves. Navigation: Login > Deal Registrations > Deal Registration List > Open the approved deal > Click Deal Reg ID number link to open > Click on 'Create Cart' link You can locate your newly created cart in the Saved Carts section of OPS. Links are also available from within an open deal or from the Deal Registration List. Click on the cart number to proceed. v Partner Opportunity Management: Deal Registration on OPS now allows you to see updated information on your opportunities from Oracle’s Fusion CRM opportunity management system. Key fields such as close date, sales stage, products and status can be viewed by clicking the opportunity ID associated with the deal registration. This new feature allows you to see regular updates to your opportunities after registrations are approved. Through ongoing communication with Oracle Channel Managers and Sales Reps, you can ensure that Oracle has the latest information on your active registered deals. v Product Recommendations: When adding products to the Deal Registrations tab, OPS will now show additional products that you can try to include to maximize your sale and rebate. v Advanced Customer Support(ACS) Services Note: This will be available from July 9th. Initiate the purchase of the complete stack (HW/SW/Services) online with one single OPS order. More ACS services now supported online with exception of Start-Up Pack: · New SW installation services for Standard Configurations & stand alone System Software. · New Pre-production & Go-live services for Standard & Engineered Systems · New SW configuration & Platinum Pre-Production & Go-Live services for Engineered Systems · New Travel & Expenses Estimate included · New Partner & VAD volume discount supported v Software as a Service (SaaS) for Independent Software Vendors (ISVs): Oracle SaaS ISVs can now use OPS to submit their monthly usage reports to Oracle within 20 days after the end of every month. Navigation: OPS Home > Cart > Transaction Type: Partner SaaS for ISV’s > Add Eligible Products > Check out v Existing Approvals: In an effort to reduce the processing time of discount approvals, we have added a new section in the Request Approval page for you to communicate pre-existing approvals without having to attach the DAT. Just enter the Approval ID and submit your request. In case of existing software approvals, you will be required to submit the DAT with the Contact Information section filled out. v Additional data for Shipping Box Labels and Packing Slips OPS now has additional fields in the Shipping Notes section for you to add PO details. This will help you easily identify shipments as they arrive. Partners will have an End User PO field, whereas VADs will have VAR and End User PO fields. v Shipping Notes on OPS Hardware delivery Shipping Notes will now have multiple options to better suit your requirements. v Reminders for Royalty Reporting Partners: If you have not submitted your royalty report online, OPS will now send an automated alert to remind you. v Order Tracker Changes: · Order Tracker will now have a deal reg flag (Yes/No). You can now clearly distinguish between orders that have registered opportunities. · All lines of the order will be visible in the order details list. v Changes in Terminology · You will notice textual changes on some of our labels and messages relating to approval requests. “Discount Requests” has been replaced with “Approval Requests” to cater to some of our other offerings. · First Line Support (FLS) transaction type has been renamed to Support Provider Partner (SPP). OPS Support For more details on these enhancements, please request a training here. For assistance on the Oracle Partner Store, please contact the OPS support team in your region. NAMER: [email protected] LAD: [email protected] EMEA : [email protected] APAC: [email protected] Japan: [email protected] You can even call us on our Hotline! Find your local number here. Thank you, Oracle Partner Store Support Team

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Combining Shared Secret and Username Token – Azure Service Bus

- by Michael Stephenson

As discussed in the introduction article this walkthrough will explain how you can implement WCF security with the Windows Azure Service Bus to ensure that you can protect your endpoint in the cloud with a shared secret but also flow through a username token so that in your listening WCF service you will be able to identify who sent the message. This could either be in the form of an application or a user depending on how you want to use your token. Prerequisites Before going into the walk through I want to explain a few assumptions about the scenario we are implementing but to keep the article shorter I am not going to walk through all of the steps in how to setup some of this. In the solution we have a simple console application which will represent the client application. There is also the services WCF application which contains the WCF service we will expose via the Windows Azure Service Bus. The WCF Service application in this example was hosted in IIS 7 on Windows 2008 R2 with AppFabric Server installed and configured to auto-start the WCF listening services. I am not going to go through significant detail around the IIS setup because it should not matter in relation to this article however if you want to understand more about how to configure WCF and IIS for such a scenario please refer to the following paper which goes into a lot of detail about how to configure this. The link is: http://tinyurl.com/8s5nwrz The Service Component To begin with let's look at the service component and how it can be configured to listen to the service bus using a shared secret but to also accept a username token from the client. In the sample the service component is called Acme.Azure.ServiceBus.Poc.UN.Services. It has a single service which is the Visual Studio template for a WCF service when you add a new WCF Service Application so we have a service called Service1 with its Echo method. Nothing special so far!.... The next step is to look at the web.config file to see how we have configured the WCF service. In the services section of the WCF configuration you can see I have created my service and I have created a local endpoint which I simply used to do a little bit of diagnostics and to check it was working, but more importantly there is the Windows Azure endpoint which is using the ws2007HttpRelayBinding (note that this should also work just the same if your using netTcpRelayBinding). The key points to note on the above picture are the service behavior called MyServiceBehaviour and the service bus endpoints behavior called MyEndpointBehaviour. We will go into these in more detail later. The Relay Binding The relay binding for the service has been configured to use the TransportWithMessageCredential security mode. This is the important bit where the transport security really relates to the interaction between the service and listening to the Azure Service Bus and the message credential is where we will use our username token like we have specified in the message/clientCrentialType attribute. Note also that we have left the relayClientAuthenticationType set to RelayAccessToken. This means that authentication will be made against ACS for accessing the service bus and messages will not be accepted from any sender who has not been authenticated by ACS. The Endpoint Behaviour In the below picture you can see the endpoint behavior which is configured to use the shared secret client credential for accessing the service bus and also for diagnostic purposes I have included the service registry element. Hopefully if you are familiar with using Windows Azure Service Bus relay feature the above is very familiar to you and this is a very common setup for this section. There is nothing specific to the username token implementation here. The Service Behaviour Now we come to the bit with most of the username token bits in it. When you configure the service behavior I have included the serviceCredentials element and then setup to use userNameAuthentication and you can see that I have created my own custom username token validator. This setup means that WCF will hand off to my class for validating the username token details. I have also added the serviceSecurityAudit element to give me a simple auditing of access capability. My UsernamePassword Validator The below picture shows you the details of the username password validator class I have implemented. WCF will hand off to this class when validating the token and give me a nice way to check the token credentials against an on-premise store. You have all of the validation features with a non-service bus WCF implementation available such as validating the username password against active directory or ASP.net membership features or as in my case above something much simpler. The Client Now let's take a look at the client side of this solution and how we can configure the client to authenticate against ACS but also send a username token over to the service component so it can implement additional security checks on-premise. I have a console application and in the program class I want to use the proxy generated with Add Service Reference to send a message via the Azure Service Bus. You can see in my WCF client configuration below I have setup my details for the azure service bus url and am using the ws2007HttpRelayBinding. Next is my configuration for the relay binding. You can see below I have configured security to use TransportWithMessageCredential so we will flow the username token with the message and also the RelayAccessToken relayClientAuthenticationType which means the component will validate against ACS before being allowed to access the relay endpoint to send a message. After the binding we need to configure the endpoint behavior like in the below picture. This is the normal configuration to use a shared secret for accessing a Service Bus endpoint. Finally below we have the code of the client in the console application which will call the service bus. You can see that we have created our proxy and then made a normal call to a WCF service but this time we have also set the ClientCredentials to use the appropriate username and password which will be flown through the service bus and to our service which will validate them. Conclusion As you can see from the above walkthrough it is not too difficult to configure a service to use both a shared secret and username token at the same time. This gives you the power and protection offered by the access control service in the cloud but also the ability to flow additional tokens to the on-premise component for additional security features to be implemented. Sample The sample used in this post is available at the following location: https://s3.amazonaws.com/CSCBlogSamples/Acme.Azure.ServiceBus.Poc.UN.zip

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ApiChange Is Released!

- by Alois Kraus

I have been working on little tool to simplify my life and perhaps yours as developer as well. It is basically a command line tool that allows you to execute queries on your compiled .NET code base. The main purpose is to find out how big the impact of an api change would be if you changed this or that. Now you can do high level operations like Diff public types for breaking changes. Who uses a method? Who uses a type? Who uses implements an interface? Who references me? What format has the binary (32/64, Managed C++, Pure IL, Unmanaged)? Search for all event subscribers and unsubscribers. A unique feature is to check for event subscription imbalances. Forgotten event subscriptions are the 90% cause of managed memory leaks. It is done at a per class level. If one class does subscribe to one event more often than it does unsubscribe it is treated as possible event subscription imbalance. Another unique ability is to search for users of string literals which allows you to track users of a string constant which is not possible otherwise. For incremental builds the ShowRebuildTargets command can be used to identify the dependant targets that need a rebuild after you did compile one assembly. It has some heuristics in place to determine the impact of breaking changes and finds out which targets need to be recompiled as well. It has a ton of other features and a an API to access these things programmatically so you can build upon these simple queries create even better tools. Perhaps we get a Visual Studio plug in? You can download it from CodePlex here. It works via XCopy deployment. Simply let it run and check the command line help out. The best feature in my opinion is that the output of nearly all commands can be piped to Excel for further analysis. Since it does read also the pdbs it can show you the source file name and line number as well for all matches. The following picture shows the output of a –WhousesType query. The following command checks where type from BaseLibraryV1.dll are used inside DependantLibV1.dll. All matches are printed out with the reason and matching item along with file and line number. There is even a hyper link to the match which will open Visual Studio. ApiChange -whousestype "*" BaseLibraryV1.dll -in DependantLibV1.dll –excel The "*” is the actual query which means all types. The syntax is the same like in C# just that placeholders are allowed ;-). More info's can be found at the Codeplex Documentation. The tool was developed in a TDD style manner which means that it is heavily tested and already used by a quite large user base inside the company I do work for. Luckily for you I got the permission to make it public so you take advantage of it. It is fully instrumented with tracing. If you find bugs simply add the –trace command line switch to find out what is failing and send me the output. How is it done? Your first guess might be that it uses reflection. Wrong. It is based on Mono Cecil a free IL parser with a fantastic API to access all internals of a managed assembly. The speed is awesome and to make it even faster I did make the tool heavily multi threaded. The query above did execute in 1.8s with the Excel output. On a rather slow machine I can analyze over 1500 assemblies in less than 40s with a very low memory consumption. The true power of Mono Cecil is that I can load an assembly like any other data file. I have no problems unloading a file but if I would have used reflection I would need to unload a whole AppDomain just to get rid of one assembly in my memory. Just to give you a glimpse how ApiChange.Api.dll can be used I show you one of the unit tests: public void Can_Find_GenericMethodInvocations_With_Type_Parameters() { // 1. Create an aggregator to collect our matches UsageQueryAggregator agg = new UsageQueryAggregator(); // 2. This is the type we want to search for. Load it via the type query var decimalType = TypeQuery.GetTypeByName(TestConstants.MscorlibAssembly, "System.Decimal"); // 3. register the type query which searches for uses of the Decimal type new WhoUsesType(agg, decimalType); // 4. Search for all users of the Decimal type in the DependandLibV1Assembly agg.Analyze(TestConstants.DependandLibV1Assembly); // Extract matches and assert Assert.AreEqual(2, agg.MethodMatches.Count, "Method match count"); Assert.AreEqual("UseGenericMethod", agg.MethodMatches[0].Match.Name); Assert.AreEqual("UseGenericMethod", agg.MethodMatches[1].Match.Name); } Many thanks go from here to Jb Evian for the creation of Mono.Cecil. Without this fantastic piece of code it would have been much much harder. There are other options around like the Common Compiler Infrastructure Metadata Api which should do the same thing but it was not a real option since the Microsoft reader did fail on even simple assemblies (at least in September 2009 this was the case). Besides this I found the CCI Apis much harder to use. The only real competitor was Reflector which does support many things but does not let me access his cool high level analyze commands. So I decided to dig into the IL specs and as a result you can query your compiled binaries from the command line or programmatically. The best thing is you try it out for yourself and give me some feedback what you miss. If you want to contribute or have a cool idea what should be added drop me a mail at A Kraus1@___No [email protected]. There is much more inside the tool I did not talk about it (yet).

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TGIF: Engagement Wrap-up

- by Michael Snow

We've had a very busy week here at Oracle and as we build up to Oracle OpenWorld starting in less than 10 days - it doesn't look like things will be slowing down. Engagement is definitely in the air this week. Our friend, John Mancini published a great article entitled: "The World of Engagement" on his Digital Landfill blog yesterday and we hosted a great webcast with R "Ray" Wang from Constellation Research yesterday on the "9 C's of Engagement". 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} I wanted to wrap-up the week with some key takeaways from our webcast yesterday with Ray Wang. If you missed the webcast yesterday, fear not - it is now available On-Demand. We'll leave you this week with lots of questions about how to navigate these churning waters of engagement. Stay tuned to the Oracle WebCenter Social Business Thought Leaders Webcast Series as we fuel this dialogue. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Company Culture Does company support a culture of putting customer satisfaction ahead of profits? Does culture promote creativity and cross functional employee collaboration? Does culture accept different views of multi-generational workforce? Does culture promote employee training and skills development Does culture support upward mobility and long term retention? Does culture support work-life balance? Does the culture provide rewards for employee for outstanding customer support? Channels What are the current primary channels for customer communications? What do you think will be the primary channels in two years? Is company developing support model for emerging channels? Do all channels consistently deliver the same level of customer support? Do you know the cost per transaction across all channels? Do you engage customers proactively across multiple channels? Do all channels have access to the same customer information? Community Does company extend customer support into virtual communities of interest? Does company facilitate educating users through its virtual communities? Does company mine its customer’s experience into useful data? Does company increase the value for customers through using data to deliver new products and services? Does company support two way interactions with its customers through communities of interest? Does company actively support social CRM, online communities and social media markets? Credibility Does company market its trustworthiness through external certificates such as business licenses, BBB certificates or other validations? Does company promote trust through customer testimonials and case studies on ethical business practices? Does company promote truthful market campaigns Does company make it easy for customers to complain? Does company build its reputation for standing behind its products with guarantees for satisfaction? Does company protect its customer data with high security measures> Content What sources do you use to create customer content? Does company mine social media and blogs for customer content? How does your company sort, store and retain its customer content? How frequently does content get updated? What external sources do you use for customer content? How many responses are typically received from a knowledge management system inquiry? Does your company use customer content to design and develop new product and services? Context Does your company market to customers in clusters or individually? Does your company customize its messages and personalize them to specific needs of each individual customer? Does your company store customer data based on their past behaviors, purchases, sentiment analysis and current activities? Does your company manage customer context according to channels used? For example identify personal use channels versus business channels? What is your frequency of collecting customer activities across various touch points? How is your customer data stored and analyzed? Is contextual data used for future customer outreach? Cadence Which channels does your company measure-web site visits, phone calls, IVR, store visits, face to face, social media? Does company make effective use of cross channel marketing to promote more frequent customer engagement? Does your company rate the patterns relevant for your product or service and monitor usage against this pattern? Does your company measure the frequency of both online and offline channels? Does your company apply metrics to the frequency of customer engagements with product or services revenues? Does your company consolidate data for customer engagement across various channels for a complete view of its customer? Catalyst Does company offer coupon discounts? Does company have a customer loyalty program or a VIP membership program? Does company mine customer data to target specific groups of buyers? Do internal employees serve as ambassadors for customer programs? Does company drive loyalty through social media loyalty programs? Does company build rewards based on using loyalty data? Does company offer an employee incentive program to drive customer loyalty?

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7 Good Reasons to Upgrade E-Business Suite to the cloud

- by Lisa Schwartz

v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} As promised here is blog Part 2: Why Upgrade to Oracle E-Business Suite 12 in the cloud? 7 Good Reasons to Upgrade to E-Business Suite 12 in the Cloud: 1) Take advantage of new and improved features: from global sub-ledger accounting to mobile access for supply chain management to built-in extensions for information search and discovery. If you haven’t checked out the latest features yet, there are over 1000 EBS 12 enhancements. 2) Plan now to address any ongoing Oracle Support considerations and regulatory compliance requirements. EBS Release 11 support is ending soon. Based upon that information alone, you should have an EBS upgrade strategy and planning well underway. 3) Customizations got you worried? Expedite your next Oracle E-Business Suite upgrade – have Oracle identify all customizations, reduce un-needed customizations (EBS 12 has built-in many of your customizations) and during the upgrade keep all necessary customizations to run your business. 4) Migrating EBS to the cloud allows parallel migration and testing. Therefore no extra hardware purchases for the testing and upgrade. Business disruption is minimized. And, by moving to the cloud, this provides for smoother future upgrades that are based on your own timeline. 5) Oracle Experts will upgrade and run your EBS applications for you in the cloud. Free your IT resources to develop new services and work on projects that are critical to business innovation and competitiveness. Your IT resources will not be inundated with upgrade tasks! 6) Reallocate precious IT dollars to other projects, eliminate CapEx costs. 7) Oracle minimizes business risk by having enterprise class cloud services under stringent SLAs designed to run your business applications for you such as: a. Enterprise grade infrastructure b. World-class security and identity management c. Best practices in regulatory compliance: from classified federal gov’t standards, to healthcare HIPPA standards to meeting Financial Services requirements (PCI DSS) Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} 7 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Next Step: To help you upgrade and get to the cloud in the shortest period of time, Oracle has a program called Oracle Upgrade Factory for Oracle E-Business Suite 12. It offers a unique approach, seamlessly bundling Managed Cloud Services and Oracle Consulting Services together for an entire Oracle E-Business Suite upgrade and migration to a managed private cloud. Read the Oracle Upgrade Factory Solution Brief here. Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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SQL SERVER – Weekly Series – Memory Lane – #031

- by Pinal Dave

Here is the list of selected articles of SQLAuthority.com across all these years. Instead of just listing all the articles I have selected a few of my most favorite articles and have listed them here with additional notes below it. Let me know which one of the following is your favorite article from memory lane. 2007 Find Table without Clustered Index – Find Table with no Primary Key Clustered index is very important concept for any table. They impact the performance very heavily. Here is a quick script to find tables without a clustered index. Replace TEXT with VARCHAR(MAX) – Stop using TEXT, NTEXT, IMAGE Data Types Question: “Is VARCHAR (MAX) big enough to store the TEXT field?” Answer: “Yes, VARCHAR(MAX) is big enough to accommodate TEXT field. TEXT, NTEXT and IMAGE data types of SQL Server 2000 will be deprecated in a future version of SQL Server, SQL Server 2005 provides backward compatibility to data types but it is recommended to use new data types which are VARHCAR (MAX), NVARCHAR (MAX) and VARBINARY (MAX).” Limiting Result Sets by Using TABLESAMPLE – Examples Introduced in SQL Server 2005, TABLESAMPLE allows you to extract a sampling of rows from a table in the FROM clause. The rows retrieved are random and they are are not in any order. This sampling can be based on a percentage of number of rows. You can use TABLESAMPLE when only a sampling of rows is necessary for the application instead of a full result set. User Defined Functions (UDF) Limitations UDF have its own advantage and usage but in this article we will see the limitation of UDF. Things UDF can not do and why Stored Procedure are considered as more flexible then UDFs. Stored Procedure are more flexibility then User Defined Functions(UDF). However, this blog post is a good read to know what are the limitations of UDF. Change Database Compatible Level – Backward Compatibility For a long time SQL Server stayed on the compatibility level of 80 which is of SQL Server 2000. However, as soon as SQL Server 2005 introduced the issue of compatibility was quite a major issue. Since that time MS has been releasing the versions at every 2-3 years, changing compatibility is a ever popular topic. In this blog post, we learn how we can do the same using T-SQL. We can also do the same using SSMS and here is the blog post for the same: Change Database Compatible Level – Backward Compatibility – Part 2 – Management Studio. Constraint on VARCHAR(MAX) Field To Limit It Certain Length How can I limit the VARCHAR(MAX) field with maximum length of 12500 characters only. His Question was valid as our application was allowed 12500 characters. First of all – this requirement is bit strange but if someone wants to do the same, they can do it as described in this blog post. 2008 UNPIVOT Table Example Understanding UNPIVOT can be very complicated at times. In this blog post, I have attempted to explain the same concept in very simple words. Create Default Constraint Over Table Column A simple straight to script blog post – I still use this blog quite many times for my own reference. UDF – Get the Day of the Week Function It took me 4 iteration to find this very simple function which can immediately get the day of the week in a single line. 2009 Find Hostname and Current Logged In User Name There are two tricks listed in this blog post where users can find out the hostname and current logged user name immediately and very easily. Interesting Observation of Logon Trigger On All Servers When I was doing a project, I made an interesting observation of executing a logon trigger multiple times. It was absolutely unexpected for me! As I was logging only once, naturally, I was expecting the entry only once. However, it did it multiple times on different threads – indeed an eccentric phenomenon at first sight! Difference Between Candidate Keys and Primary Key One needs to be very careful in selecting the Primary Key as an incorrect selection can adversely impact the database architect and future normalization. For a Candidate Key to qualify as a Primary Key, it should be Non-NULL and unique in any domain. I have observed quite often that Primary Keys are seldom changed. I would like to have your feedback on not changing a Primary Key. Create Multiple Filegroup For Single Database Why should one create multiple file group for any database and what are the advantages of the same. In this blog post, I explain the same in detail. List All Objects Created on All Filegroups in Database In this blog post we discuss the essential question – “How can I find which object belongs to which filegroup. Is there any way to know this?” 2010 DATE and TIME in SQL Server 2008 When DATE is converted to DATETIME it adds the of midnight. When TIME is converted to DATETIME it adds the date of 1900 and it is something one wants to consider if you are going to run scripts from SQL Server 2008 to earlier version with CONVERT. Disabled Index and Update Statistics If you do not need a nonclustered index, I suggest you to drop it as keeping them disabled is an overhead on your system. This is because every time the statistics are updated for system all the statistics for disabled indexes are also updated. Precision of SMALLDATETIME – A 1 Minute Precision The precision of the datatype SMALLDATETIME is 1 minute. It discards the seconds by rounding up or rounding down any seconds greater than zero. 2011 Getting Columns Headers without Result Data – SET FMTONLY ON SET FMTONLY ON returns only metadata to the client. It can be used to test the format of the response without actually running the query. When this setting is ON the resultset only have headers of the results but no data. Copy Database from Instance to Another Instance – Copy Paste in SQL Server SQL Server has a feature which copy database from one database to another database and it can be automated as well using SSIS. Make sure you have SQL Server Agent Turned on as this feature will create a job. Puzzle – SELECT * vs SELECT COUNT(*) If you have ever wondered SELECT * gives error when executed alone but SELECT COUNT(*) does not. Why? in that case, you should read this blog post. Creating All New Database with Full Recovery Model This blog post is very based on very interesting story where the user wants to do something by default for every single new database created. Model database is a secret weapon which should be used very carefully and with proper evalution. If used carefully this can be a very much beneficiary when we need a newly created database behave in certain fashion. 2012 In year 2012 I had two interesting series ran on the blog. If there is no fun in learning, the learning becomes a burden. For the same reason, I had decided to build a three part quiz around SEQUENCE. The quiz was to identify the next value of the sequence. I encourage all of you to take part in this fun quiz. Guess the Next Value – Puzzle 1 Guess the Next Value – Puzzle 2 Guess the Next Value – Puzzle 3 Can anyone remember their final day of schooling? This is probably a silly question because – of course you can! Many people mark this as the most exciting, happiest day of their life. It marks the end of testing, the end of following rules set by teachers, and the beginning of finally being able to earn money and work in your chosen field. Read five part series on developer training subject Developer Training - Importance and Significance - Part 1 Developer Training – Employee Morals and Ethics – Part 2 Developer Training – Difficult Questions and Alternative Perspective - Part 3 Developer Training – Various Options for Developer Training – Part 4 Developer Training – A Conclusive Summary- Part 5 Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Memory Lane, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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elffile: ELF Specific File Identification Utility

- by user9154181

Solaris 11 has a new standard user level command, /usr/bin/elffile. elffile is a variant of the file utility that is focused exclusively on linker related files: ELF objects, archives, and runtime linker configuration files. All other files are simply identified as "non-ELF". The primary advantage of elffile over the existing file utility is in the area of archives — elffile examines the archive members and can produce a summary of the contents, or per-member details. The impetus to add elffile to Solaris came from the effort to extend the format of Solaris archives so that they could grow beyond their previous 32-bit file limits. That work introduced a new archive symbol table format. Now that there was more than one possible format, I thought it would be useful if the file utility could identify which format a given archive is using, leading me to extend the file utility: % cc -c ~/hello.c % ar r foo.a hello.o % file foo.a foo.a: current ar archive, 32-bit symbol table % ar r -S foo.a hello.o % file foo.a foo.a: current ar archive, 64-bit symbol table In turn, this caused me to think about all the things that I would like the file utility to be able to tell me about an archive. In particular, I'd like to be able to know what's inside without having to unpack it. The end result of that train of thought was elffile. Much of the discussion in this article is adapted from the PSARC case I filed for elffile in December 2010: PSARC 2010/432 elffile Why file Is No Good For Archives And Yet Should Not Be Fixed The standard /usr/bin/file utility is not very useful when applied to archives. When identifying an archive, a user typically wants to know 2 things: Is this an archive? Presupposing that the archive contains objects, which is by far the most common use for archives, what platform are the objects for? Are they for sparc or x86? 32 or 64-bit? Some confusing combination from varying platforms? The file utility provides a quick answer to question (1), as it identifies all archives as "current ar archive". It does nothing to answer the more interesting question (2). To answer that question, requires a multi-step process: Extract all archive members Use the file utility on the extracted files, examine the output for each file in turn, and compare the results to generate a suitable summary description. Remove the extracted files It should be easier and more efficient to answer such an obvious question. It would be reasonable to extend the file utility to examine archive contents in place and produce a description. However, there are several reasons why I decided not to do so: The correct design for this feature within the file utility would have file examine each archive member in turn, applying its full abilities to each member. This would be elegant, but also represents a rather dramatic redesign and re-implementation of file. Archives nearly always contain nothing but ELF objects for a single platform, so such generality in the file utility would be of little practical benefit. It is best to avoid adding new options to standard utilities for which other implementations of interest exist. In the case of the file utility, one concern is that we might add an option which later appears in the GNU version of file with a different and incompatible meaning. Indeed, there have been discussions about replacing the Solaris file with the GNU version in the past. This may or may not be desirable, and may or may not ever happen. Either way, I don't want to preclude it. Examining archive members is an O(n) operation, and can be relatively slow with large archives. The file utility is supposed to be a very fast operation. I decided that extending file in this way is overkill, and that an investment in the file utility for better archive support would not be worth the cost. A solution that is more narrowly focused on ELF and other linker related files is really all that we need. The necessary code for doing this already exists within libelf. All that is missing is a small user-level wrapper to make that functionality available at the command line. In that vein, I considered adding an option for this to the elfdump utility. I examined elfdump carefully, and even wrote a prototype implementation. The added code is small and simple, but the conceptual fit with the rest of elfdump is poor. The result complicates elfdump syntax and documentation, definite signs that this functionality does not belong there. And so, I added this functionality as a new user level command. The elffile Command The syntax for this new command is elffile [-s basic | detail | summary] filename... Please see the elffile(1) manpage for additional details. To demonstrate how output from elffile looks, I will use the following files: FileDescription configA runtime linker configuration file produced with crle dwarf.oAn ELF object /etc/passwdA text file mixed.aArchive containing a mixture of ELF and non-ELF members mixed_elf.aArchive containing ELF objects for different machines not_elf.aArchive containing no ELF objects same_elf.aArchive containing a collection of ELF objects for the same machine. This is the most common type of archive. The file utility identifies these files as follows: % file config dwarf.o /etc/passwd mixed.a mixed_elf.a not_elf.a same_elf.a config: Runtime Linking Configuration 64-bit MSB SPARCV9 dwarf.o: ELF 64-bit LSB relocatable AMD64 Version 1 /etc/passwd: ascii text mixed.a: current ar archive, 32-bit symbol table mixed_elf.a: current ar archive, 32-bit symbol table not_elf.a: current ar archive same_elf.a: current ar archive, 32-bit symbol table By default, elffile uses its "summary" output style. This output differs from the output from the file utility in 2 significant ways: Files that are not an ELF object, archive, or runtime linker configuration file are identified as "non-ELF", whereas the file utility attempts further identification for such files. When applied to an archive, the elffile output includes a description of the archive's contents, without requiring member extraction or other additional steps. Applying elffile to the above files: % elffile config dwarf.o /etc/passwd mixed.a mixed_elf.a not_elf.a same_elf.a config: Runtime Linking Configuration 64-bit MSB SPARCV9 dwarf.o: ELF 64-bit LSB relocatable AMD64 Version 1 /etc/passwd: non-ELF mixed.a: current ar archive, 32-bit symbol table, mixed ELF and non-ELF content mixed_elf.a: current ar archive, 32-bit symbol table, mixed ELF content not_elf.a: current ar archive, non-ELF content same_elf.a: current ar archive, 32-bit symbol table, ELF 64-bit LSB relocatable AMD64 Version 1 The output for same_elf.a is of particular interest: The vast majority of archives contain only ELF objects for a single platform, and in this case, the default output from elffile answers both of the questions about archives posed at the beginning of this discussion, in a single efficient step. This makes elffile considerably more useful than file, within the realm of linker-related files. elffile can produce output in two other styles, "basic", and "detail". The basic style produces output that is the same as that from 'file', for linker-related files. The detail style produces per-member identification of archive contents. This can be useful when the archive contents are not homogeneous ELF object, and more information is desired than the summary output provides: % elffile -s detail mixed.a mixed.a: current ar archive, 32-bit symbol table mixed.a(dwarf.o): ELF 32-bit LSB relocatable 80386 Version 1 mixed.a(main.c): non-ELF content mixed.a(main.o): ELF 64-bit LSB relocatable AMD64 Version 1 [SSE]

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Master-slave vs. peer-to-peer archictecture: benefits and problems

- by Ashok_Ora

Normal 0 false false false EN-US X-NONE X-NONE Almost two decades ago, I was a member of a database development team that introduced adaptive locking. Locking, the most popular concurrency control technique in database systems, is pessimistic. Locking ensures that two or more conflicting operations on the same data item don’t “trample” on each other’s toes, resulting in data corruption. In a nutshell, here’s the issue we were trying to address. In everyday life, traffic lights serve the same purpose. They ensure that traffic flows smoothly and when everyone follows the rules, there are no accidents at intersections. As I mentioned earlier, the problem with typical locking protocols is that they are pessimistic. Regardless of whether there is another conflicting operation in the system or not, you have to hold a lock! Acquiring and releasing locks can be quite expensive, depending on how many objects the transaction touches. Every transaction has to pay this penalty. To use the earlier traffic light analogy, if you have ever waited at a red light in the middle of nowhere with no one on the road, wondering why you need to wait when there’s clearly no danger of a collision, you know what I mean. The adaptive locking scheme that we invented was able to minimize the number of locks that a transaction held, by detecting whether there were one or more transactions that needed conflicting eyou could get by without holding any lock at all. In many “well-behaved” workloads, there are few conflicts, so this optimization is a huge win. If, on the other hand, there are many concurrent, conflicting requests, the algorithm gracefully degrades to the “normal” behavior with minimal cost. We were able to reduce the number of lock requests per TPC-B transaction from 178 requests down to 2! Wow! This is a dramatic improvement in concurrency as well as transaction latency. The lesson from this exercise was that if you can identify the common scenario and optimize for that case so that only the uncommon scenarios are more expensive, you can make dramatic improvements in performance without sacrificing correctness. So how does this relate to the architecture and design of some of the modern NoSQL systems? NoSQL systems can be broadly classified as master-slave sharded, or peer-to-peer sharded systems. NoSQL systems with a peer-to-peer architecture have an interesting way of handling changes. Whenever an item is changed, the client (or an intermediary) propagates the changes synchronously or asynchronously to multiple copies (for availability) of the data. Since the change can be propagated asynchronously, during some interval in time, it will be the case that some copies have received the update, and others haven’t. What happens if someone tries to read the item during this interval? The client in a peer-to-peer system will fetch the same item from multiple copies and compare them to each other. If they’re all the same, then every copy that was queried has the same (and up-to-date) value of the data item, so all’s good. If not, then the system provides a mechanism to reconcile the discrepancy and to update stale copies. So what’s the problem with this? There are two major issues: First, IT’S HORRIBLY PESSIMISTIC because, in the common case, it is unlikely that the same data item will be updated and read from different locations at around the same time! For every read operation, you have to read from multiple copies. That’s a pretty expensive, especially if the data are stored in multiple geographically separate locations and network latencies are high. Second, if the copies are not all the same, the application has to reconcile the differences and propagate the correct value to the out-dated copies. This means that the application program has to handle discrepancies in the different versions of the data item and resolve the issue (which can further add to cost and operation latency). Resolving discrepancies is only one part of the problem. What if the same data item was updated independently on two different nodes (copies)? In that case, due to the asynchronous nature of change propagation, you might land up with different versions of the data item in different copies. In this case, the application program also has to resolve conflicts and then propagate the correct value to the copies that are out-dated or have incorrect versions. This can get really complicated. My hunch is that there are many peer-to-peer-based applications that don’t handle this correctly, and worse, don’t even know it. Imagine have 100s of millions of records in your database – how can you tell whether a particular data item is incorrect or out of date? And what price are you willing to pay for ensuring that the data can be trusted? Multiple network messages per read request? Discrepancy and conflict resolution logic in the application, and potentially, additional messages? All this overhead, when all you were trying to do was to read a data item. Wouldn’t it be simpler to avoid this problem in the first place? Master-slave architectures like the Oracle NoSQL Database handles this very elegantly. A change to a data item is always sent to the master copy. Consequently, the master copy always has the most current and authoritative version of the data item. The master is also responsible for propagating the change to the other copies (for availability and read scalability). Client drivers are aware of master copies and replicas, and client drivers are also aware of the “currency” of a replica. In other words, each NoSQL Database client knows how stale a replica is. This vastly simplifies the job of the application developer. If the application needs the most current version of the data item, the client driver will automatically route the request to the master copy. If the application is willing to tolerate some staleness of data (e.g. a version that is no more than 1 second out of date), the client can easily determine which replica (or set of replicas) can satisfy the request, and route the request to the most efficient copy. This results in a dramatic simplification in application logic and also minimizes network requests (the driver will only send the request to exactl the right replica, not many). So, back to my original point. A well designed and well architected system minimizes or eliminates unnecessary overhead and avoids pessimistic algorithms wherever possible in order to deliver a highly efficient and high performance system. If you’ve every programmed an Oracle NoSQL Database application, you’ll know the difference! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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Agilist, Heal Thyself!

- by Dylan Smith

I’ve been meaning to blog about a great experience I had earlier in the year at Prairie Dev Con Calgary. Myself and Steve Rogalsky did a session that we called “Agilist, Heal Thyself!”. We used a format that was new to me, but that Steve had seen used at another conference. What we did was start by asking the audience to give us a list of challenges they had had when adopting agile. We wrote them all down, then had everybody vote on the most interesting ones. Then we split into two groups, and each group was assigned one of the agile challenges. We had 20 minutes to discuss the challenge, and suggest solutions or approaches to improve things. At the end of the 20 minutes, each of the groups gave a brief summary of their discussion and learning's, then we mixed up the groups and repeated with another 2 challenges. The 2 groups I was part of had some really interesting discussions, and suggestions: Unfinished Stories at the end of Sprints The first agile challenge we tackled, was something that every single Scrum team I have worked with has struggled with. What happens when you get to the end of a Sprint, and there are some stories that are only partially completed. The team in question was getting very de-moralized as they felt that every Sprint was a failure as they never had a set of fully completed stories. How do you avoid this? and/or what do you do when it happens? There were 2 pieces of advice that were well received: 1. Try to bring stories to completion before starting new ones. This is advice I give all my Scrum teams. If you have a 3-week sprint, what happens all too often is you get to the end of week 2, and a lot of stories are almost done; but almost none are completely done. This is a Bad Thing. I encourage the teams I work with to only start a new story as a very last resort. If you finish your task look at the stories in progress and see if there’s anything you can do to help before moving onto a new story. In the daily standup, put a focus on seeing what stories got completed yesterday, if a few days go by with none getting completed, be sure this fact is visible to the team and do something about it. Something I’ve been doing recently is introducing WIP (Work In Progress) limits while using Scrum. My current team has 2-week sprints, and we usually have about a dozen or stories in a sprint. We instituted a WIP limit of 4 stories. If 4 stories have been started but not finished then nobody is allowed to start new stories. This made it obvious very quickly that our QA tasks were our bottleneck (we have 4 devs, but only 1.5 testers). The WIP limit forced the developers to start to pickup QA tasks before moving onto the next dev tasks, and we ended our sprints with many more stories completely finished than we did before introducing WIP limits. 2. Rather than using time-boxed sprints, why not just do away with them altogether and go to a continuous flow type approach like KanBan. Limit WIP to keep things under control, but don’t have a fixed time box at the end of which all tasks are supposed to be done. This eliminates the problem almost entirely. At some points in the project (releases) you need to be able to burn down all the half finished stories to get a stable release build, but this probably occurs less often than every sprint, and there are alternative approaches to achieve it using branching strategies rather than forcing your team to try to get to Zero WIP every 2-weeks (e.g. when you are ready for a release, create a new branch for any new stories, but finish all existing stories in the current branch and release it). Trying to Introduce Agile into a team with previous Bad Agile Experiences One of the agile adoption challenges somebody described, was he was in a leadership role on a team he had recently joined – lets call him Dave. This team was currently very waterfall in their ALM process, but they were about to start on a new green-field project. Dave wanted to use this new project as an opportunity to do things the “right way”, using an Agile methodology like Scrum, adopting TDD, automated builds, proper branching strategies, etc. The problem he was facing is everybody else on the team had previously gone through an “Agile Adoption” that was a horrible failure. Dave blamed this failure on the consultant brought in previously to lead this agile transition, but regardless of the reason, the team had very negative feelings towards agile, and was very resistant to trying it out again. Dave possibly had the authority to try to force the team to adopt Agile practices, but we all know that doesn’t work very well. What was Dave to do? Ultimately, the best advice was to question *why* did Dave want to adopt all these various practices. Rather than trying to convince his team that these were the “right way” to run a dev project, and trying to do a Big Bang approach to introducing change. He would be better served by identifying problems the team currently faces, have a discussion with the team to get everybody to agree that specific problems existed, then have an open discussion about ways to address those problems. This way Dave could incrementally introduce agile practices, and he doesn’t even need to identify them as “agile” practices if he doesn’t want to. For example, when we discussed with Dave, he said probably the teams biggest problem was long periods without feedback from users, then finding out too late that the software is not going to meet their needs. Rather than Dave jumping right to introducing Scrum and all it entails, it would be easier to get buy-in from team if he framed it as a discussion of existing problems, and brainstorming possible solutions. And possibly most importantly, don’t try to do massive changes all at once with a team that has not bought-into those changes. Taking an incremental approach has a greater chance of success. I see something similar in my day job all the time too. Clients who for one reason or another claim to not be fans of agile (or not ready for agile yet). But then they go on to ask me to help them get shorter feedback cycles, quicker delivery cycles, iterative development processes, etc. It’s kind of funny at times, sometimes you just need to phrase the suggestions in terms they are using and avoid the word “agile”. PS – I haven’t blogged all that much over the past couple of years, but in an attempt to motivate myself, a few of us have accepted a blogger challenge. There’s 6 of us who have all put some money into a pool, and the agreement is that we each need to blog at least once every 2-weeks. The first 2-week period that we miss we’re eliminated. Last person standing gets the money. So expect at least one blog post every couple of weeks for the near future (I hope!). And check out the blogs of the other 5 people in this blogger challenge: Steve Rogalsky: http://winnipegagilist.blogspot.ca Aaron Kowall: http://www.geekswithblogs.net/caffeinatedgeek Tyler Doerkson: http://blog.tylerdoerksen.com David Alpert: http://www.spinthemoose.com Dave White: http://www.agileramblings.com (note: site not available yet. should be shortly or he owes me some money!)

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