Search Results

Search found 2182 results on 88 pages for 'partner communities'.

Page 87/88 | < Previous Page | 83 84 85 86 87 88  | Next Page >

• Let your Signature Experience drive IT-decision making

  - by Tania Le Voi

  Today’s CIO job description:  ‘’Align IT infrastructure and solutions with business goals and objectives ; AND while doing so reduce costs; BUT ALSO, be innovative, ensure the architectures are adaptable and agile as we need to act today on the changes that we may request tomorrow.”   Sound like an unachievable request? The fact is, reality dictates that CIO’s are put under this type of pressure to deliver more with less. In a past career phase I spent a few years as an IT Relationship Manager for a large Insurance company. This is a role that we see all too infrequently in many of our customers, and it’s a shame.  The purpose of this role was to build a bridge, a relationship between IT and the business. Key to achieving that goal was to ensure the same language was being spoken and more importantly that objectives were commonly understood - hence service and projects were delivered to time, to budget and actually solved the business problems. In reality IT and the business are already married, but the relationship is most often defined as ‘supplier’ of IT rather than a ‘trusted partner’. To deliver business value they need to understand how to work together effectively to attain this next level of partnership. The Business cannot compete if they do not get a new product to market ahead of the competition, or for example act in a timely manner to address a new industry problem such as a legislative change. An even better example is when the Application or Service fails and the Business takes a hit by bad publicity, being trending topics on social media and losing direct revenue from online channels. For this reason alone Business and IT need the alignment of their priorities and deliverables now more than ever! Take a look at Forrester’s recent study that found ‘many IT respondents considering themselves to be trusted partners of the business but their efforts are impaired by the inadequacy of tools and organizations’.  IT Meet the Business; Business Meet IT So what is going on? We talk about aligning the business with IT but the reality is it’s difficult to do. Like any relationship each side has different goals and needs and language can be a barrier; business vs. technology jargon! What if we could translate the needs of both sides into actionable information, backed by data both sides understand, presented in a meaningful way?  Well now we can with the Business-Driven Application Management capabilities in Oracle Enterprise Manager 12cR2! Enterprise Manager’s Business-Driven Application Management capabilities provide the information that IT needs to understand the impact of its decisions on business criteria.  No longer does IT need to be focused solely on speeds and feeds, performance and throughput – now IT can understand IT’s impact on business KPIs like inventory turns, order-to-cash cycle, pipeline-to-forecast, and similar.  Similarly, now the line of business can understand which IT services are most critical for the KPIs they care about. There are a good deal of resources on Oracle Technology Network that describe the functionality of these products, so I won’t’ rehash them here.  What I want to talk about is what you do with these products. What’s next after we meet? Where do you start? Step 1:  Identify the Signature Experience. This is THE business process (or set of processes) that is core to the business, the one that drives the economic engine, the process that a customer recognises the company brand for, reputation, the customer experience, the process that a CEO would state as his number one priority. The crème de la crème of your business! Once you have nailed this it gets easy as Enterprise Manager 12c makes it easy. Step 2:  Map the Signature Experience to underlying IT.  Taking the signature experience, map out the touch points of the components that play a part in ensuring this business transaction is successful end to end, think of it like mapping out a critical path; the applications, middleware, databases and hardware. Use the wealth of Enterprise Manager features such as Systems, Services, Business Application Targets and Business Transaction Management (BTM) to assist you. Adding Real User Experience Insight (RUEI) into the mix will make the end to end customer satisfaction story transparent. Work with the business and define meaningful key performance indicators (KPI’s) and thresholds to enable you to report and action upon. Step 3:  Observe the data over time.  You now have meaningful insight into every step enabling your signature experience and you understand the implication of that experience on your underlying IT.  Watch if for a few months, see what happens and reconvene with your business stakeholders and set clear and measurable targets which can re-define service levels.  Step 4:  Change the information about which you and the business communicate.  It’s amazing what happens when you and the business speak the same language.  You’ll be able to make more informed business and IT decisions. From here IT can identify where/how budget is spent whether on the level of support, performance, capacity, HA, DR, certification etc. IT SLA’s no longer need be focused on metrics such as %availability but structured around business process requirements. The power of this way of thinking doesn’t end here. IT staff get to see and understand how their own role contributes to the business making them accountable for the business service. Take a step further and appraise your staff on the business competencies that are linked to the service availability. For the business, the language barrier is removed by producing targeted reports on the signature experience core to the business and therefore key to the CEO. Chargeback or show back becomes easier to justify as the ‘cost of day per outage’ can be more easily calculated; the business will be able to translate the cost to the business to the cost/value of the underlying IT that supports it. Used this way, Oracle Enterprise Manager 12c is a key enabler to a harmonious relationship between the end customer the business and IT to deliver ultimate service and satisfaction. Just engage with the business upfront, make the signature experience visible and let Enterprise Manager 12c do the rest. In the next blog entry we will cover some of the Enterprise Manager features mentioned to enable you to implement this new way of working.  

  Read the article

• Load-balancing between a Procurve switch and a server

  - by vlad

  Hello I've been searching around the web for this problem i've been having. It's similar in a way to this question: How exactly & specifically does layer 3 LACP destination address hashing work? My setup is as follows: I have a central switch, a Procurve 2510G-24, image version Y.11.16. It's the center of a star topology, there are four switches connected to it via a single gigabit link. Those switches service the users. On the central switch, I have a server with two gigabit interfaces that I want to bond together in order to achieve higher throughput, and two other servers that have single gigabit connections to the switch. The topology looks as follows: sw1 sw2 sw3 sw4 | | | | --------------------- | sw0 | --------------------- || | | srv1 srv2 srv3 The servers were running FreeBSD 8.1. On srv1 I set up a lagg interface using the lacp protocol, and on the switch I set up a trunk for the two ports using lacp as well. The switch showed that the server was a lacp partner, I could ping the server from another computer, and the server could ping other computers. If I unplugged one of the cables, the connection would keep working, so everything looked fine. Until I tested throughput. There was only one link used between srv1 and sw0. All testing was conducted with iperf, and load distribution was checked with systat -ifstat. I was looking to test the load balancing for both receive and send operations, as I want this server to be a file server. There were therefore two scenarios: iperf -s on srv1 and iperf -c on the other servers iperf -s on the other servers and iperf -c on srv1 connected to all the other servers. Every time only one link was used. If one cable was unplugged, the connections would keep going. However, once the cable was plugged back in, the load was not distributed. Each and every server is able to fill the gigabit link. In one-to-one test scenarios, iperf was reporting around 940Mbps. The CPU usage was around 20%, which means that the servers could withstand a doubling of the throughput. srv1 is a dell poweredge sc1425 with onboard intel 82541GI nics (em driver on freebsd). After troubleshooting a previous problem with vlan tagging on top of a lagg interface, it turned out that the em could not support this. So I figured that maybe something else is wrong with the em drivers and / or lagg stack, so I started up backtrack 4r2 on this same server. So srv1 now uses linux kernel 2.6.35.8. I set up a bonding interface bond0. The kernel module was loaded with option mode=4 in order to get lacp. The switch was happy with the link, I could ping to and from the server. I could even put vlans on top of the bonding interface. However, only half the problem was solved: if I used srv1 as a client to the other servers, iperf was reporting around 940Mbps for each connection, and bwm-ng showed, of course, a nice distribution of the load between the two nics; if I run the iperf server on srv1 and tried to connect with the other servers, there was no load balancing. I thought that maybe I was out of luck and the hashes for the two mac addresses of the clients were the same, so I brought in two new servers and tested with the four of them at the same time, and still nothing changed. I tried disabling and reenabling one of the links, and all that happened was the traffic switched from one link to the other and back to the first again. I also tried setting the trunk to "plain trunk mode" on the switch, and experimented with other bonding modes (roundrobin, xor, alb, tlb) but I never saw any traffic distribution. One interesting thing, though: one of the four switches is a Cisco 2950, image version 12.1(22)EA7. It has 48 10/100 ports and 2 gigabit uplinks. I have a server (call it srv4) with a 4 channel trunk connected to it (4x100), FreeBSD 8.0 release. The switch is connected to sw0 via gigabit. If I set up an iperf server on one of the servers connected to sw0 and a client on srv4, ALL 4 links are used, and iperf reports around 330Mbps. systat -ifstat shows all four interfaces are used. The cisco port-channel uses src-mac to balance the load. The HP should use both the source and destination according to the manual, so it should work as well. Could this mean there is some bug in the HP firmware? Am I doing something wrong?

  Read the article

• Converting AES encryption token code in C# to php

  - by joey

  Hello, I have the following .Net code which takes two inputs. 1) A 128 bit base 64 encoded key and 2) the userid. It outputs the AES encrypted token. I need the php equivalent of the same code, but dont know which corresponding php classes are to be used for RNGCryptoServiceProvider,RijndaelManaged,ICryptoTransform,MemoryStream and CryptoStream. Im stuck so any help regarding this would be really appreciated. using System; using System.Text; using System.IO; using System.Security.Cryptography; class AESToken { [STAThread] static int Main(string[] args) { if (args.Length != 2) { Console.WriteLine("Usage: AESToken key userId\n"); Console.WriteLine("key Specifies 128-bit AES key base64 encoded supplied by MediaNet to the partner"); Console.WriteLine("userId specifies the unique id"); return -1; } string key = args[0]; string userId = args[1]; StringBuilder sb = new StringBuilder(); // This example code uses the magic string “CAMB2B”. The implementer // must use the appropriate magic string for the web services API. sb.Append("CAMB2B"); sb.Append(args[1]); // userId sb.Append('|'); // pipe char sb.Append(System.DateTime.UtcNow.ToString("yyyy-MM-dd HH:mm:ssUTC")); //timestamp Byte[] payload = Encoding.ASCII.GetBytes(sb.ToString()); byte[] salt = new Byte[16]; // 16 bytes of random salt RNGCryptoServiceProvider rng = new RNGCryptoServiceProvider(); rng.GetBytes(salt); // the plaintext is 16 bytes of salt followed by the payload. byte[] plaintext = new byte[salt.Length + payload.Length]; salt.CopyTo(plaintext, 0); payload.CopyTo(plaintext, salt.Length); // the AES cryptor: 128-bit key, 128-bit block size, CBC mode RijndaelManaged cryptor = new RijndaelManaged(); cryptor.KeySize = 128; cryptor.BlockSize = 128; cryptor.Mode = CipherMode.CBC; cryptor.GenerateIV(); cryptor.Key = Convert.FromBase64String(args[0]); // the key byte[] iv = cryptor.IV; // the IV. // do the encryption ICryptoTransform encryptor = cryptor.CreateEncryptor(cryptor.Key, iv); MemoryStream ms = new MemoryStream(); CryptoStream cs = new CryptoStream(ms, encryptor, CryptoStreamMode.Write); cs.Write(plaintext, 0, plaintext.Length); cs.FlushFinalBlock(); byte[] ciphertext = ms.ToArray(); ms.Close(); cs.Close(); // build the token byte[] tokenBytes = new byte[iv.Length + ciphertext.Length]; iv.CopyTo(tokenBytes, 0); ciphertext.CopyTo(tokenBytes, iv.Length); string token = Convert.ToBase64String(tokenBytes); Console.WriteLine(token); return 0; } } Please help. Thank You.

  Read the article

• Fluent Nhibernate - how do i specify table schemas when auto generating tables in SQL CE 4

  - by daffers

  I am using SQL CE as a database for running local and CI integration tests (normally our site runs on normal SQL server). We are using Fluent Nhibernate for our mapping and having it create our schema from our Mapclasses. There are only two classes with a one to many relationship between them. In our real database we use a non dbo schema. The code would not work with this real database at first until i added schema names to the Table() methods. However doing this broke the unit tests with the error... System.Data.SqlServerCe.SqlCeException : There was an error parsing the query. [ Token line number = 1,Token line offset = 26,Token in error = User ] These are the classes and associatad MapClasses (simplified of course) public class AffiliateApplicationRecord { public virtual int Id { get; private set; } public virtual string CompanyName { get; set; } public virtual UserRecord KeyContact { get; private set; } public AffiliateApplicationRecord() { DateReceived = DateTime.Now; } public virtual void AddKeyContact(UserRecord keyContactUser) { keyContactUser.Affilates.Add(this); KeyContact = keyContactUser; } } public class AffiliateApplicationRecordMap : ClassMap<AffiliateApplicationRecord> { public AffiliateApplicationRecordMap() { Schema("myschema"); Table("Partner"); Id(x => x.Id).GeneratedBy.Identity(); Map(x => x.CompanyName, "Name"); References(x => x.KeyContact) .Cascade.All() .LazyLoad(Laziness.False) .Column("UserID"); } } public class UserRecord { public UserRecord() { Affilates = new List<AffiliateApplicationRecord>(); } public virtual int Id { get; private set; } public virtual string Forename { get; set; } public virtual IList<AffiliateApplicationRecord> Affilates { get; set; } } public class UserRecordMap : ClassMap<UserRecord> { public UserRecordMap() { Schema("myschema"); Table("[User]");//Square brackets required as user is a reserved word Id(x => x.Id).GeneratedBy.Identity(); Map(x => x.Forename); HasMany(x => x.Affilates); } } And here is the fluent configuraton i am using .... public static ISessionFactory CreateSessionFactory() { return Fluently.Configure() .Database( MsSqlCeConfiguration.Standard .Dialect<MsSqlCe40Dialect>() .ConnectionString(ConnectionString) .DefaultSchema("myschema")) .Mappings(m => m.FluentMappings.AddFromAssembly(typeof(AffiliateApplicationRecord).Assembly)) .ExposeConfiguration(config => new SchemaExport(config).Create(false, true)) .ExposeConfiguration(x => x.SetProperty("connection.release_mode", "on_close")) //This is included to deal with a SQLCE issue http://stackoverflow.com/questions/2361730/assertionfailure-null-identifier-fluentnh-sqlserverce .BuildSessionFactory(); } The documentation on this aspect of fluent is pretty weak so any help would be appreciated

  Read the article

• simplexml help how do I parse this?

  - by bbutle01

  I haven't done any xml projects, so I'm not quite sure what to do with this data... I'm using curl to make a request to salesforce, and they give me back a response that I need to parse. I want to use simplexml. Here's part of the response: <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns="urn:partner.soap.sforce.com" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <soapenv:Body> <loginResponse> <result> <metadataServerUrl> https://na6-api.salesforce.com/services/Soap/m/18.0/ </metadataServerUrl> <passwordExpired> false </passwordExpired> <sandbox> false </sandbox> <serverUrl> https://na6-api.salesforce.com/services/Soap/u/18.0/ </serverUrl> <sessionId> !AQ4AQLtDIqY. </sessionId> <userId> </userId> <userInfo> <accessibilityMode> false </accessibilityMode> <currencySymbol> $ </currencySymbol> <orgDefaultCurrencyIsoCode> USD </orgDefaultCurrencyIsoCode> <orgDisallowHtmlAttachments> false </orgDisallowHtmlAttachments> <orgHasPersonAccounts> false </orgHasPersonAccounts> <organizationId> </organizationId> <organizationMultiCurrency> false </organizationMultiCurrency> <organizationName> Ox </organizationName> <profileId> sdfgsdfg </profileId> <roleId> sdfgsdfg </roleId> <userDefaultCurrencyIsoCode xsi:nil="true"/> <userEmail> ###@gmail.com </userEmail> <userFullName> ### ### </userFullName> <userId> asdfasdf </userId> <userLanguage> en_US </userLanguage> <userLocale> en_US </userLocale> <userName> [email protected] </userName> <userTimeZone> America/Chicago </userTimeZone> <userType> Standard </userType> <userUiSkin> Theme3 </userUiSkin> </userInfo> </result> </loginResponse> </soapenv:Body> </soapenv:Envelope> Anyway, I expected to feed that stuff (we'll call it data) into $results = simplexml_load_string($data); var_dump($results); And that would give me all the data back... and then to access specific parts, it would be $results-body-loginResponse-blah-blah... But It's not giving me that, it's not really giving me anything back, just an empty simple xml object... So one website made me think I might need an XSLT to read this correctly. Or something else made me think it's because I don't have at the top. Help!

  Read the article

• What version-control system is most trivial to set up and use for toy projects?

  - by Norman Ramsey

  I teach the third required intro course in a CS department. One of my homework assignments asks students to speed up code they have written for a previous assignment. Factor-of-ten speedups are routine; factors of 100 or 1000 are not unheard of. (For a factor of 1000 speedup you have to have made rookie mistakes with malloc().) Programs are improved by a sequence is small changes. I ask students to record and describe each change and the resulting improvement. While you're improving a program it is also possible to break it. Wouldn't it be nice to back out? You can see where I'm going with this: my students would benefit enormously from version control. But there are some caveats: Our computing environment is locked down. Anything that depends on a central repository is suspect. Our students are incredibly overloaded. Not just classes but jobs, sports, music, you name it. For them to use a new tool it has to be incredibly easy and have obvious benefits. Our students do most work in pairs. Getting bits back and forth between accounts is problematic. Could this problem also be solved by distributed version control? Complexity is the enemy. I know setting up a CVS repository is too baffling---I myself still have trouble because I only do it once a year. I'm told SVN is even harder. Here are my comments on existing systems: I think central version control (CVS or SVN) is ruled out because our students don't have the administrative privileges needed to make a repository that they can share with one other student. (We are stuck with Unix file permissions.) Also, setup on CVS or SVN is too hard. darcs is way easy to set up, but it's not obvious how you share things. darcs send (to send patches by email) seems promising but it's not clear how to set it up. The introductory documentation for git is not for beginners. Like CVS setup, it's something I myself have trouble with. I'm soliciting suggestions for what source-control to use with beginning students. I suspect we can find resources to put a thin veneer over an existing system and to simplify existing documentation. We probably don't have resources to write new documentation. So, what's really easy to setup, commit, revert, and share changes with a partner but does not have to be easy to merge or to work at scale? A key constraint is that programming pairs have to be able to share work with each other and only each other, and pairs change every week. Our infrastructure is Linux, Solaris, and Windows with a netapp filer. I doubt my IT staff wants to create a Unix group for each pair of students. Is there an easier solution I've overlooked? (Thanks for the accepted answer, which beats the others on account of its excellent reference to Git Magic as well as the helpful comments.)

  Read the article

• 26 Days: Countdown to Oracle OpenWorld 2012

  - by Michael Snow

  Welcome to our countdown to Oracle OpenWorld! Oracle OpenWorld 2012 is just around the corner. In less than 26 days, San Francisco will be invaded by an expected 50,000 people from all over the world. Here on the Oracle WebCenter team, we’ve all been working to help make the experience a great one for all our WebCenter customers. For a sneak peak  – we’ll be spending this week giving you a teaser of what to look forward to if you are joining us in San Francisco from September 30th through October 4th. We have Oracle WebCenter sessions covering all topics imaginable. Take a look and use the tools we provide to build out your schedule in advance and reserve your seats in your favorite sessions.  That gives you plenty of time to plan for your week with us in San Francisco. If unfortunately, your boss denied your request to attend - there are still some ways that you can join in the experience virtually On-Demand. This year - we are expanding even more up North of Market Street and will be taking over Union Square as well. Check out this map of San Francisco to get a sense of how much of a footprint Oracle OpenWorld has grown to this year. With so much to see and so many sessions to learn from - its no wonder that people get excited. Add to that a good mix of fun and all of the possible WebCenter sessions you could attend - you won't want to sleep at all to take full advantage of such an opportunity. We'll also have our annual WebCenter Customer Appreciation reception - stay tuned this week for some more info on registration to make sure you'll be able to join us. If you've been following the America's Cup at all and believe in EXTREME PERFORMANCE you'll definitely want to take a look at this video from last year's OpenWorld Keynote. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Important OpenWorld Links:  Attendee / Presenters Toolkit Oracle Schedule Builder WebCenter Sessions (listed in the catalog under Fusion Middleware as "Portals, Sites, Content, and Collaboration" ) Oracle Music Festival - AMAZING Line up!!  Oracle Customer Appreciation Night -LOOK HERE!! Oracle OpenWorld LIVE On-Demand Here are all the WebCenter sessions broken down by day for your viewing pleasure. Monday, October 1st CON8885 - Simplify CRM Engagement with Contextual Collaboration Are your sales teams disconnected and disengaged? Do you want a tool for easily connecting expertise across your organization and providing visibility into the complete sales process? Do you want a way to enhance and retain organization knowledge? Oracle Social Network is the answer. Attend this session to learn how to make CRM easy, effective, and efficient for use across virtual sales teams. Also learn how Oracle Social Network can drive sales force collaboration with natural conversations throughout the sales cycle, promote sales team productivity through purposeful social networking without the noise, and build cross-team knowledge by integrating conversations with CRM and other business applications. CON8268 - Oracle WebCenter Strategy: Engaging Your Customers. Empowering Your Business Oracle WebCenter is a user engagement platform for social business, connecting people and information. Attend this session to learn about the Oracle WebCenter strategy, and understand where Oracle is taking the platform to help companies engage customers, empower employees, and enable partners. Business success starts with ensuring that everyone is engaged with the right people and the right information and can access what they need through the channel of their choice—Web, mobile, or social. Are you giving customers, employees, and partners the best-possible experience? Come learn how you can! ¶ HOL10208 - Add Social Capabilities to Your Enterprise Applications Oracle Social Network enables you to add real-time collaboration capabilities into your enterprise applications, so that conversations can happen directly within your business systems. In this hands-on lab, you will try out the Oracle Social Network product to collaborate with other attendees, using real-time conversations with document sharing capabilities. Next you will embed social capabilities into a sample Web-based enterprise application, using embedded UI components. Experts will also write simple REST-based integrations, using the Oracle Social Network API to programmatically create social interactions. ¶ CON8893 - Improve Employee Productivity with Intuitive and Social Work Environments Social technologies have already transformed the ways customers, employees, partners, and suppliers communicate and stay informed. Forward-thinking organizations today need technologies and infrastructures to help them advance to the next level and integrate social activities with business applications to deliver a user experience that simplifies business processes and enterprise application engagement. Attend this session to hear from an innovative Oracle Social Network customer and learn how you can improve productivity with intuitive and social work environments and empower your employees with innovative social tools to enable contextual access to content and dynamic personalization of solutions. ¶ CON8270 - Oracle WebCenter Content Strategy and Vision Oracle WebCenter provides a strategic content infrastructure for managing documents, images, e-mails, and rich media files. With a single repository, organizations can address any content use case, such as accounts payable, HR onboarding, document management, compliance, records management, digital asset management, or Website management. In this session, learn about future plans for how Oracle WebCenter will address new use cases as well as new integrations with Oracle Fusion Middleware and Oracle Applications, leveraging your investments by making your users more productive and error-free. ¶ CON8269 - Oracle WebCenter Sites Strategy and Vision Oracle’s Web experience management solution, Oracle WebCenter Sites, enables organizations to use the online channel to drive customer acquisition and brand loyalty. It helps marketers and business users easily create and manage contextually relevant, social, interactive online experiences across multiple channels on a global scale. In this session, learn about future plans for how Oracle WebCenter Sites will provide you with the tools, capabilities, and integrations you need in order to continue to address your customers’ evolving requirements for engaging online experiences and keep moving your business forward. ¶ CON8896 - Living with SharePoint SharePoint is a popular platform, but it’s not always the best fit for Oracle customers. In this session, you’ll discover the technical and nontechnical limitations and pitfalls of SharePoint and learn about Oracle alternatives for collaboration, portals, enterprise and Web content management, social computing, and application integration. The presentation shows you how to integrate with SharePoint when business or IT requirements dictate and covers cloud-based (Office 365) and on-premises versions of SharePoint. Presented by a former Microsoft director of SharePoint product management and backed by independent customer research, this session will prepare you to answer the question “Why don’t we just use SharePoint for that?’ the next time it comes up in your organization. ¶ CON7843 - Content-Enabling Enterprise Processes with Oracle WebCenter Organizations today continually strive to automate business processes, reduce costs, and improve efficiency. Many business processes are content-intensive and unstructured, requiring ad hoc collaboration, and distributed in nature, requiring many approvals and generating huge volumes of paper. In this session, learn how Oracle and SYSTIME have partnered to help a customer content-enable its enterprise with Oracle WebCenter Content and Oracle WebCenter Imaging 11g and integrate them with Oracle Applications. ¶ CON6114 - Tape Robotics’ Newest Superhero: Now Fueled by Oracle Software For small, midsize, and rapidly growing businesses that want the most energy-efficient, scalable storage infrastructure to meet their rapidly growing data demands, Oracle’s most recent addition to its award-winning tape portfolio leverages several pieces of Oracle software. With Oracle Linux, Oracle WebLogic, and Oracle Fusion Middleware tools, the library achieves a higher level of usability than previous products while offering customers a familiar interface for management, plus ease of use. This session examines the competitive advantages of the tape library and how Oracle software raises customer satisfaction. Learn how the combination of Oracle engineered systems, Oracle Secure Backup, and Oracle’s StorageTek tape libraries provide end-to-end coverage of your data. ¶ CON9437 - Mobile Access Management With more than five billion mobile devices on the planet and an increasing number of users using their own devices to access corporate data and applications, securely extending identity management to mobile devices has become a hot topic. This session focuses on how to extend your existing identity management infrastructure and policies to securely and seamlessly enable mobile user access. CON7815 - Customer Experience Online in Cloud: Oracle WebCenter Sites, Oracle ATG Apps, Oracle Exalogic Oracle WebCenter Sites and Oracle’s ATG product line together can provide a compelling marketing and e-commerce experience. When you couple them with the extreme performance of Oracle Exalogic, you’ll see unmatched scalability that provides you with a true cloud-based solution. In this session, you’ll learn how running Oracle WebCenter Sites and ATG applications on Oracle Exalogic delivers both a private and a public cloud experience. Find out what it takes to get these systems working together and delivering engaging Web experiences. Even if you aren’t considering Oracle Exalogic today, the rich Web experience of Oracle WebCenter, paired with the depth of the ATG product line, can provide your business full support, from merchandising through sale completion. ¶ CON8271 - Oracle WebCenter Portal Strategy and Vision To innovate and keep a competitive edge, organizations need to leverage the power of agile and responsive Web applications. Oracle WebCenter Portal enables you to do just that, by delivering intuitive user experiences for enterprise applications to drive innovation with composite applications and mashups. Attend this session to learn firsthand from customers how Oracle WebCenter Portal extends the value of existing enterprise applications, business processes, and content; delivers a superior business user experience; and maximizes limited IT resources. ¶ CON8880 - The Connected Customer Experience Begins with the Online Channel There’s a lot of talk these days about how to connect the customer journey across various touchpoints—from Websites and e-commerce to call centers and in-store—to provide experiences that are more relevant and engaging and ultimately gain competitive edge. Doing it all at once isn’t a realistic objective, so where do you start? Come to this session, and hear about three steps you can take that can help you begin your journey toward delivering the connected customer experience. You’ll hear how Oracle now has an integrated digital marketing platform for your corporate Website, your e-commerce site, your self-service portal, and your marketing and loyalty campaigns, and you’ll learn what you can do today to begin executing on your customer experience initiatives. ¶ GEN11451 - General Session: Building Mobile Applications with Oracle Cloud With the prevalence of smart mobile devices, companies are facing an increased demand to provide access to data and applications from new channels. However, developing applications for mobile devices poses some unique challenges. Come to this session to learn how Oracle addresses these challenges, offering a simpler way to develop and deploy cross-device mobile applications. See how Oracle Cloud enables you to access applications, data, and services from mobile channels in an easier way.  CON8272 - Oracle Social Network Strategy and Vision One key way of increasing employee productivity is by bringing people, processes, and information together—providing new social capabilities to enable business users to quickly correspond and collaborate on business activities. Oracle WebCenter provides a user engagement platform with social and collaborative technologies to empower business users to focus on their key business processes, applications, and content in the context of their role and process. Attend this session to hear how the latest social capabilities in Oracle Social Network are enabling organizations to transform themselves into social businesses.  --- Tuesday, October 2nd HOL10194 - Enterprise Content Management Simplified: Oracle WebCenter Content’s Next-Generation UI Regardless of the nature of your business, unstructured content underpins many of its daily functions. Whether you are working with traditional presentations, spreadsheets, or text documents—or even with digital assets such as images and multimedia files—your content needs to be accessible and manageable in convenient and intuitive ways to make working with the content easier. Additionally, you need the ability to easily share documents with coworkers to facilitate a collaborative working environment. Come to this session to see how Oracle WebCenter Content’s next-generation user interface helps modern knowledge workers easily manage personal and enterprise documents in a collaborative environment.¶ CON8877 - Develop a Mobile Strategy with Oracle WebCenter: Engage Customers, Employees, and Partners Mobile technology has gone from nice-to-have to a cornerstone of user engagement. Mobile access enables users to have information available at their fingertips, enabling them to take action the moment they make a decision, interact in the moment of convenience, and take advantage of new service offerings in their preferred channels. All your employees have your mobile applications in their pocket; now what are you going to do? It is a critical step for companies to think through what their employees, customers, and partners really need on their devices. Attend this session to see how Oracle WebCenter enables you to better engage your customers, employees, and partners by providing a unified experience across multiple channels. ¶ CON9447 - Enabling Access for Hundreds of Millions of Users How do you grow your business by identifying, authenticating, authorizing, and federating users on the Web, leveraging social identity and the open source OAuth protocol? How do you scale your access management solution to support hundreds of millions of users? With social identity support out of the box, Oracle’s access management solution is also benchmarked for 250-million-user deployment according to real-world customer scenarios. In this session, you will learn about the social identity capability and the 250-million-user benchmark testing of Oracle Access Manager and Oracle Adaptive Access Manager running on Oracle Exalogic and Oracle Exadata. ¶ HOL10207 - Build an Intranet Portal with Oracle WebCenter In this hands-on lab, you’ll work with Oracle WebCenter Portal and Oracle WebCenter Content to build out an enterprise portal that maximizes the productivity of teams and individual contributors. Using browser-based tools, you’ll manage site resources such as page styles, templates, and navigation. You’ll edit content stored in Oracle WebCenter Content directly from your portal. You’ll also experience the latest features that promote collaboration, social networking, and personal productivity. ¶ CON2906 - Get Proactive: Best Practices for Maintaining Oracle Fusion Middleware You chose Oracle Fusion Middleware products to help your organization deliver superior business results. Now learn how to take full advantage of your software with all the great tools, resources, and product updates you’re entitled to through Oracle Support. In this session, Oracle product experts provide proven best practices to help you work more efficiently, plan and prepare for upgrades and patching more effectively, and manage risk. Topics include configuration management tools, remote diagnostics, My Oracle Support Community, and My Oracle Support Lifecycle Advisors. New users and Oracle Fusion Middleware experts alike are guaranteed to leave with fresh ideas and practical, easy-to-implement next steps. ¶ CON8878 - Oracle WebCenter’s Cloud Strategy: From Social and Platform Services to Mashups Cloud computing represents a paradigm shift in how we build applications, automate processes, collaborate, and share and in how we secure our enterprise. Additionally, as you adopt cloud-based services in your organization, it’s likely that you will still have many critical on-premises applications running. With these mixed environments, multiple user interfaces, different security, and multiple datasources and content sources, how do you start evolving your strategy to account for these challenges? Oracle WebCenter offers a complete array of technologies enabling you to solve these challenges and prepare you for the cloud. Attend this session to learn how you can use Oracle WebCenter in the cloud as well as create on-premises and cloud application mash-ups. ¶ CON8901 - Optimize Enterprise Business Processes with Oracle WebCenter and Oracle BPM Do you have business processes that span multiple applications? Are you grappling with how to have visibility across these business processes; how to manage content that is associated with these processes; and, most importantly, how to model and optimize these business processes? Attend this session to hear how Oracle WebCenter and Oracle Business Process Management provide a unique set of integrated solutions to provide a composite application dashboard across these business processes and offer a solution for content-centric business processes. ¶ CON8883 - Deliver Engaging Interfaces to Oracle Applications with Oracle WebCenter Critical business processes live within enterprise applications, and application users need to manage and execute these processes as effectively as possible. Oracle provides a comprehensive user engagement platform to increase user productivity and optimize overall processes within Oracle Applications—Oracle E-Business Suite and Oracle’s Siebel, PeopleSoft, and JD Edwards product families—and third-party applications. Attend this session to learn how you can integrate these applications with Oracle WebCenter to deliver composite application dashboards to your end users—whether they are your customers, partners, or employees—for enhanced usability and Web 2.0–enabled enterprise portals.¶ Wednesday, October 3rd CON8895 - Future-Ready Intranets: How Aramark Re-engineered the Application Landscape There are essential techniques and technologies you can use to deliver employee portals that garner higher productivity, improve business efficiency, and increase user engagement. Attend this session to learn how you can leverage Oracle WebCenter Portal as a user engagement platform for bringing together business process management, enterprise content management, and business intelligence into a highly relevant and integrated experience. Hear how Aramark has leveraged Oracle WebCenter Portal and Oracle WebCenter Content to deliver a unified workspace providing simpler navigation and processing, consolidation of tools, easy access to information, integrated search, and single sign-on. ¶ CON8886 - Content Consolidation: Save Money, Increase Efficiency, and Eliminate Silos Organizations are looking for ways to save money and be more efficient. With content in many different places, it’s difficult to know where to look for a document and whether the document is the most current version. With Oracle WebCenter, content can be consolidated into one best-of-breed repository that is secure, scalable, and integrated with your business processes and applications. Users can find the content they need, where they need it, and ensure that it is the right content. This session covers content challenges that affect your business; content consolidation that can lead to savings in storage and administration costs and can lower risks; and how companies are realizing savings. ¶ CON8911 - Improve Online Experiences for Customers and Partners with Self-Service Portals Are you able to provide your customers and partners an easy-to-use online self-service experience? Are you processing high-volume transactions and struggling with call center bottlenecks or back-end systems that won’t integrate, causing order delays and customer frustration? Are you looking to target content such as product and service offerings to your end users? This session shares approaches to providing targeted delivery as well as strategies and best practices for transforming your business by providing an intuitive user experience for your customers and partners. ¶ CON6156 - Top 10 Ways to Integrate Oracle WebCenter Content This session covers 10 common ways to integrate Oracle WebCenter Content with other enterprise applications and middleware. It discusses out-of-the-box modules that provide expanded features in Oracle WebCenter Content—such as enterprise search, SOA, and BPEL—as well as developer tools you can use to create custom integrations. The presentation also gives guidance on which integration option may work best in your environment. ¶ HOL10207 - Build an Intranet Portal with Oracle WebCenter In this hands-on lab, you’ll work with Oracle WebCenter Portal and Oracle WebCenter Content to build out an enterprise portal that maximizes the productivity of teams and individual contributors. Using browser-based tools, you’ll manage site resources such as page styles, templates, and navigation. You’ll edit content stored in Oracle WebCenter Content directly from your portal. You’ll also experience the latest features that promote collaboration, social networking, and personal productivity. ¶ CON7817 - Migration to Oracle WebCenter Imaging 11g Customers today continually strive to automate business processes, reduce costs, and improve efficiency. The accounts payable process—which is often distributed in nature, requires many approvals, and generates huge volumes of paper invoices—is automated by many customers. In this session, learn how Oracle and SYSTIME have partnered to help a customer migrate its existing Oracle Imaging and Process Management Release 7.6 to the latest Oracle WebCenter Imaging 11g and integrate it with Oracle’s JD Edwards family of products. ¶ CON8910 - How to Engage Customers Across Web, Mobile, and Social Channels Whether on desktops at the office, on tablets at home, or on mobile phones when on the go, today’s customers are always connected. To engage today’s customers, you need to make the online customer experience connected and consistent across a host of devices and multiple channels, including Web, mobile, and social networks. Managing this multichannel environment can result in lots of headaches without the right tools. Attend this session to learn how Oracle WebCenter Sites solves the challenge of multichannel customer engagement. ¶ HOL10206 - Oracle WebCenter Sites 11g: Transforming the Content Contributor Experience Oracle WebCenter Sites 11g makes it easy for marketers and business users to contribute to and manage Websites with the new visual, contextual, and intuitive Web authoring interface. In this hands-on lab, you will create and manage content for a sports-themed Website, using many of the new and enhanced features of the 11g release. ¶ CON8900 - Building Next-Generation Portals: An Interactive Customer Panel Discussion Social and collaborative technologies have changed how people interact, learn, and collaborate, and providing a modern, social Web presence is imperative to remain competitive in today’s market. Can your business benefit from a more collaborative and interactive portal environment for employees, customers, and partners? Attend this session to hear from Oracle WebCenter Portal customers as they share their strategies and best practices for providing users with a modern experience that adapts to their needs and includes personalized access to content in context. The panel also addresses how customers have benefited from creating next-generation portals by migrating from older portal technologies to Oracle WebCenter Portal. ¶ CON9625 - Taking Control of Oracle WebCenter Security Organizations are increasingly looking to extend their Oracle WebCenter portal for social business, to serve external users and provide seamless access to the right information. In particular, many organizations are extending Oracle WebCenter in a business-to-business scenario requiring secure identification and authorization of business partners and their users. This session focuses on how customers are leveraging, securing, and providing access control to Oracle WebCenter portal and mobile solutions. You will learn best practices and hear real-world examples of how to provide flexible and granular access control for Oracle WebCenter deployments, using Oracle Platform Security Services and Oracle Access Management Suite product offerings. ¶ CON8891 - Extending Social into Enterprise Applications and Business Processes Oracle Social Network is an extensible social platform that enables contextual collaboration within enterprise applications and business processes, providing relevant data from across various enterprise systems in one place. Attend this session to see how an Oracle Social Network customer is integrating multiple applications—such as CRM, HCM, and business processes—into Oracle Social Network and Oracle WebCenter to enable individuals and teams to solve complex cross-organizational business problems more effectively by utilizing the social enterprise. ¶ Thursday, October 4th CON8899 - Becoming a Social Business: Stories from the Front Lines of Change What does it really mean to be a social business? How can you change our organization to embrace social approaches? What pitfalls do you need to avoid? In this lively panel discussion, customer and industry thought leaders in social business explore these topics and more as they share their stories of the good, the bad, and the ugly that can happen when embracing social methods and technologies to improve business success. Using moderated questions and open Q&A from the audience, the panel discusses vital topics such as the critical factors for success, the major issues to avoid, how to gain senior executive support for social efforts, how to handle undesired behavior, and how to measure business impact. It takes a thought-provoking look at becoming a social business from the inside. ¶ CON6851 - Oracle WebCenter and Oracle Business Intelligence Enterprise Edition to Create Vendor Portals Large manufacturers of grocery items routinely find themselves depending on the inventory management expertise of their wholesalers and distributors. Inventory costs can be managed more efficiently by the manufacturers if they have better insight into the inventory levels of items carried by their distributors. This creates a unique opportunity for distributors and wholesalers to leverage this knowledge into a revenue-generating subscription service. Oracle Business Intelligence Enterprise Edition and Oracle WebCenter Portal play a key part in enabling creation of business-managed business intelligence portals for vendors. This session discusses one customer that implemented this by leveraging Oracle WebCenter and Oracle Business Intelligence Enterprise Edition. ¶ CON8879 - Provide a Personalized and Consistent Customer Experience in Your Websites and Portals Your customers engage with your company online in different ways throughout their journey—from prospecting by acquiring information on your corporate Website to transacting through self-service applications on your customer portal—and then the cycle begins again when they look for new products and services. Ensuring that the customer experience is consistent and personalized across online properties—from branding and content to interactions and transactions—can be a daunting task. Oracle WebCenter enables you to speak and interact with your customers with one voice across your Websites and portals by providing an integrated platform for delivery of self-service and engagement that unifies and personalizes the online experience. Learn more in this session. ¶ CON8898 - Land Mines, Potholes, and Dirt Roads: Navigating the Way to ECM Nirvana Ten years ago, people were predicting that by this time in history, we’d be some kind of utopian paperless society. As we all know, we’re not there yet, but are we getting closer? What is keeping companies from driving down the road to enterprise content management bliss? Most people understand that using ECM as a central platform enables organizations to expedite document-centric processes, but most business processes in organizations are still heavily paper-based. Many of these processes could be automated and improved with an ECM platform infrastructure. In this panel discussion, you’ll hear from Oracle WebCenter customers that have already solved some of these challenges as they share their strategies for success and roads to avoid along your journey. ¶ CON8908 - Oracle WebCenter Portal: Creating and Using Content Presenter Templates Oracle WebCenter Portal applications use task flows to display and integrate content stored in the Oracle WebCenter Content server. Among the most flexible task flows is Content Presenter, which renders various types of content on an Oracle WebCenter Portal page. Although Oracle WebCenter Portal comes with a set of predefined Content Presenter templates, developers can create their own templates for specific rendering needs. This session shows the lifecycle of developing Content Presenter task flows, including how to create, package, import, modify at runtime, and use such templates. In addition to simple examples with Oracle Application Development Framework (Oracle ADF) UI elements to render the content, it shows how to use other UI technologies, CSS files, and JavaScript libraries. ¶ CON8897 - Using Web Experience Management to Drive Online Marketing Success Every year, the online channel becomes more imperative for driving organizational top-line revenue, but for many companies, mastering how to best market their products and services in a fast-evolving online world with high customer expectations for personalized experiences can be a complex proposition. Come to this panel discussion, and hear directly from online marketers how they are succeeding today by using Web experience management to drive marketing success, using capabilities such as targeting and optimization, user-generated content, mobile site publishing, and site visitor personalization to deliver engaging online experiences. ¶ CON8892 - Oracle’s Journey to Social Business Social business is a revolution, one that is causing rapidly accelerating change in how companies and customers engage with one another and how employees work together. Oracle’s goal in becoming a social business is to create a socially connected organization in which working collaboratively across geographical locations, lines of business, and management chains is second nature, enabling innovative solutions to business challenges. We can achieve this by connecting the right people, finding the right content, communicating with the right people, collaborating at the right time, and building the right communities in the right context—all ready in the CLOUD. Attend this session to see how Oracle is transforming itself into a social business. ¶  ------------ If you've read all the way to the end here - we are REALLY looking forward to seeing you in San Francisco.

  Read the article

• Bug Triage

  In this blog post brain dump, I'll attempt to describe the process my team tries to follow when dealing with new bug reports (specifically, code defect reports). This is not official Microsoft policy, just the way we do things… if you do things differently and want to share, you can do so at the bottom in the comments (or on your blog).Feature Triage TeamA subset of the feature crew, the triage team (which has representations from the PM, Dev and QA disciplines), looks at all unassigned bugs at regular intervals. This can be weekly or daily (or other frequency) dependent on which part of the product cycle we are in and what the untriaged bug load looks like. They discuss each bug considering the evidence and make a decision of whether the bug goes from Not Yet Assigned to Assigned (plus the name of the DEV to fix this) or whether it goes from Active to Resolved (which means it gets assigned back to the requestor for closure or further debate if they were not present at the triage meeting). Close to critical milestones, the feature triage team needs to further justify bugs they take to additional higher-level triage teams.Bug Opened = Not Yet AssignedSomeone (typically an SDET from the QA team) creates the bug item (e.g. in TFS), ensuring they populate all the relevant fields including: Title, Description, Repro Steps (including the Actual Result at the end of the steps), attachments of code and/or screenshots, Build number that they observed the issue in, regression details if applicable, how it was found, if a test case exists or needs to be created etc. They also indicate their opinion on the Priority and Severity. The bug status is left as Not Yet Assigned."Issue" versus "Fix for issue"The solution to some bugs is easy to determine, e.g. "bug: the column name is misspelled". Obviously the fix is to correct the spelling – still, the triage team should be explicit and enter the correct spelling in the bug's Description. Note that a bad bug name here would be "bug: fix the spelling of the column" (it describes the solution, rather than the problem).Other solutions are trickier to establish, e.g. "bug: the column header is not accessible (can only be clicked on with the mouse, not reached via keyboard)". What is the correct solution here? The last thing to do is leave this undetermined and just assign it to a developer. The solution has to be entered in the description. Behind this type of a bug usually hides a spec defect or a new feature request.The person opening the bug should focus on describing the issue, rather than the solution. The person indicates what the fix is in their opinion by stating the Expected Result (immediately after stating the Actual Result). If they have a complex suggested solution, that should be split out in a separate part, but the triage team has the final say before assigning it. If the solution is lengthy/complicated to describe, the bug can be assigned to the PM. Note: the strict interpretation suggests that any bug with no clear, obvious solution is always a hole in the spec and should always go to the PM. This also ensures the spec gets updated.Not Yet Assigned - Not Yet Assigned (on someone else's plate)If the bug is observed in our feature, but the cause is actually another team, we change the Area Path (which is the way we identify teams in TFS) and leave it as Not Yet Assigned. The triage team may add more comments as appropriate including potentially changing the repro steps. In some cases, we may even resolve the bug in our area path and open a new bug in the area path of the other team.Even though there is no action on a dev on the team, the bug still needs to be tracked. One way of doing this is to implement some notification system that informs the team when the tracked bug changed status; another way is to occasionally run a global query (against all area paths) for bugs that have been opened by a member of the team and follow up with the current owners for stale bugs.Not Yet Assigned - ResolvedThis state transition can only be made by the Feature Triage Team.0. Sometimes the bug description is not clear and in that case it gets Resolved as More Information Needed, so the original requestor can provide it.After understanding what the bug item is about, the first decision is to determine whether it needs to go to a dev.1. If it is a known bug, it gets resolved as "Duplicate" and linked to the existing bug.2. If it is "By Design" it gets resolved as such, indicating that the triage team does not think this is a bug.3. If the bug does not repro on latest bits, it is resolved as "No Repro"4. The most painful: If it is decided that we cannot fix it for this release it gets resolved as "Postponed" or "Won't Fix". The former is typically due to resources and time constraints, while the latter is due to deciding that it is not important enough to consume our resources in any release (yes, not all bugs must be fixed!). For both cases, there are other factors that contribute to the decision such as: existence of a reasonable workaround, frequency we expect users to encounter the issue, dependencies on other team to offer a solution, whether it breaks a core scenario, whether it prohibits customer feedback on a major feature, is it a regression from a previous release, impact of the fix on other partner teams (e.g. User Education, User Experience, Localization/Globalization), whether this is the right fix, does the fix impact performance goals, and last but not least, severity of bug (e.g. loss of customer data, security threat, crash, hang). The bar for fixing a bug goes up as the release date approaches. The triage team becomes hardnosed about which bugs to take, while the developers are busy resolving assigned bugs thus everyone drives for Zero Bug Bounce (ZBB). ZBB is when you have 0 active bugs older than 48 hours.Not Yet Assigned - AssignedIf the bug is something we decide to fix in this release and the solution is known, then it is assigned to a DEV. This is either the developer that will do the work, or a Lead that can further assign it to one of his developer team based on a load balancing algorithm of their choosing.Sometimes, the triage team needs the dev to do some investigation work before deciding whether to take the fix; similarly, the checkin for the fix may be gated on code review by the triage team. In these cases, these instructions are provided in the comments section of the bug and when the developer is done they notify the triage team for final decision.Additionally, a Priority and Severity (from 0 to 4) has to be entered, e.g. a P0 means "drop anything you are doing and fix this now" whereas a P4 is something you get to after all P0,1,2,3 bugs are fixed.From a testing perspective, if the bug was found through ad-hoc testing or an external team, the decision is made whether test cases should be added to avoid future regressions. This is communicated to the QA team.Assigned - ResolvedWhen the developer receives the bug (they should be checking daily for new bugs on their plate looking at bugs in order of priority and from older to newer) they can send it back to triage if the information is not clear. Otherwise, they investigate the bug, setting the Sub Status to "Investigating"; if they cannot make progress, they set the Sub Status to "Blocked" and discuss this with triage or whoever else can help them get unblocked. Once they are unblocked, they set the Sub Status to "Working on Solution"; once they are code complete they send a code review request, setting the Sub Status to "Fix Available". After the iterative code review process is over and everyone is happy with the fix, the developer checks it in and changes the state of the bug from Active (and Assigned to them) to Resolved (and Assigned to someone else).The developer needs to ensure that when the status is changed to Resolved that it is assigned to a QA person. For example, maybe the PM opened the bug, but it should be a QA person that will verify the fix - the developer needs to manually change the assignee in that case. Typically the QA person will send an email to the original requestor notifying them that the fix is verified.Resolved - ??In all cases above, note that the final state was Resolved. What happens after that? The final step should be Closed. The bug is closed once the QA person verifying the fix is happy with it. If the person is not happy, then they change the state from Resolved to Active, thus sending it back to the developer. If the developer and QA person cannot reach agreement, then triage can be brought into it. An easy way to do that is change the status back to Not Yet Assigned with appropriate comments so the triage team can re-review.It is important to note that only QA can close a bug. That means that if the opener of the bug was a PM, when the bug gets resolved by the dev it may land on the PM's plate and after a quick review, the PM would re-assign to an SDET, which is the only role that can close bugs. One exception to this is if the person that filed the bug is external: in that case, we leave it Resolved and assigned to them and also send them a notification that they need to verify the fix. Another exception is if specialized developer knowledge is needed for verifying the bug fix (e.g. it was a refactoring suggestion bug typically not observable by the user) in which case it is fine to have a developer verify the fix, and ideally a different developer to the one that opened the bug.Other links on bug triageA quick search reveals that others have talked about this subject, e.g. here, here, here, here and here.Your take?If you have other best practices your team uses to deal with incoming bug reports, feel free to share in the comments below or on your blog. Comments about this post welcome at the original blog.

  Read the article

• CodePlex Daily Summary for Tuesday, March 30, 2010

  CodePlex Daily Summary for Tuesday, March 30, 2010New ProjectsCloudMail: Want to send email from Azure? Cloud Mail is designed to provide a small, effective and reliable solution for sending email from the Azure platfor...CommunityServer Extensions: Here you can find some CommunityServer extensions and bug fixes. The main goal is to provide you with the ability to correct some common problems...ContactSync: ContactSync is a set of .NET libraries, UI controls and applications for managing and synchronizing contact information. It includes managed wrapp...Dng portal: DNG Portal base on asp.net MVCDotNetNuke Referral Tracker: The Referral Tracker module allows you to save URL variables, the referring page, and the previous page into a session variable or cookie. Then, th...Foursquare for Windows Phone 7: Foursquare for Windows Phone 7.GEGetDocConfig: SharePoint utility to list information concerning document libraries in one or more sites. Displays Size, Validity, Folder, Parent, Author, Minor a...Google Maps API for .NET: Fast and lightweight client libraries for Google Maps API.kbcchina: kbc chinaLoad Test User Mock Toolkits: 用途 This project is a framework mocking the user actvities with VSTS Load Test tool to faster the test script development. 此项目包括一套模拟用户行为的通用框架，可以简化...Resonance: Resonance is a system to train neural networks, it allows to automate the train of a neural network, distributing the calculation on multiple machi...SharePoint Company Directory / Active Directory Self Service System: This is a very simple system which was designed for a Bank to allow users to update their contact information within SharePoint . Then this info ca...SmartShelf: Manage files and folders on Windows and Windows Live.sysFix: sysFix is a tool for system administrators to easily manage and fix common system errors.xnaWebcam: Webcam usage in XNA GameStudio 3.1New ReleasesAll-In-One Code Framework: All-In-One Code Framework 2010-03-29: Improved and Newly Added Examples:For an up-to-date list, please refer to All-In-One Code Framework Sample Catalog. Samples for Azure Name Des...ARSoft.Tools.Net - C# DNS and SPF Library: 1.3.0: Added support for creating own dns server implementations. Added full IPv6 support to dns client Some performance optimizations to dns clientArtefact Animator: Artefact Animator - Silverlight 3 and WPF .Net 3.5: Artefact Animator Version 2.0.4.1 Silverlight 3 ArtefactSL.dll for both Debug and Release. WPF 3.5 Artefact.dll for both Debug and Release.BatterySaver: Version 0.4: Added support for a system tray icon for controlling the application and switching profiles (Issue)BizTalk Server 2006 Orchestration Profiler: Profiler v1.2: This is a point release of the profiler and has been updatd to work on 64 bit systems. No other new functionality is available. To use this ensure...CloudMail: CloudMail_0.5_beta: Initial public release. For documentation see http://cloudmail.codeplex.com/documentation.CycleMania Starter Kit EAP - ASP.NET 4 Problem - Design - Solution: Cyclemania 0.08.44: See Source Code tab for recent change history.Dawf: Dual Audio Workflow: Beta 2: Fix little bugs and improve usablity by changing the way it finds the good audio.DotNetNuke Referral Tracker: 2.0.1: First releaseFoursquare for Windows Phone 7: Foursquare 2010.03.29.02: Foursquare 2010.03.29.02GEGetDocConfig: GEGETDOCCONFIG.ZIP: Installation: Simply download the zip file and extract the executable into its own directory on the SharePoint front end server Note: There will b...GKO Libraries: GKO Libraries 0.2 Beta: Added: Binary search Unmanaged wrappers, interop and pinvoke functions and structures Windows service wrapper Video mode helpers and more.....Google Maps API for .NET: GoogleMapsForNET v0.9 alpha release: First version, contains Core library featuring: Geocoding API Elevation API Static Maps APIGoogle Maps API for .NET: GoogleMapsForNET v0.9.1 alpha release: Fixed dependencies issues; added NUnit binaries and updated Newtonsoft Json library.Google Maps API for .NET: GoogleMapsForNET v0.9.2a alpha release: Recommended update.Code clean-up; did refactoring and major interface changes in Static Maps because it wasn't aligned to the 'simplest and least r...Home Access Plus+: v3.2.0.0: v3.2.0.0 Release Change Log: More AJAX to reduce page refreshes (Deleting, New Folder, Rename moved from browser popups) Only 3 Browser Popups (1...Html to OpenXml: HtmlToOpenXml 1.1: The dll library to include in your project. The dll is signed for GAC support. Compiled with .Net 3.5, Dependencies on System.Drawing.dll and Docu...Latent Semantic Analysis: Latest sources: Just the latest sources. Just click the changeset. Please note that in order to compile this code you need to download some additional code. You ...Load Test User Mock Toolkits: Load Test User Mock Toolkits Help Doc: Samples and The framework introduction. 包括框架介绍和典型示例Load Test User Mock Toolkits: Open.LoadTest.User.Mock.Toolkits 1.0 alpha: 此版本为非正式版本，未对性能方面进行优化。而且框架正在重构调整中。Mobile Broadband Logging Monitor: Mobile Broadband Logging Monitor 1.2.4: This edition supports: Newer and older editions of Birdstep Technology's EasyConnect HUAWEI Mobile Partner MWConn User defined location for s...Nito.KitchenSink: Version 3: Added Encoding.GetString(Stream, bool) for converting an entire stream into a string. Changed Stream.CopyTo to allow the stream to be closed/abor...Numina Application Framework: Numina.Framework Core 49088: Fixed Bug with Headers introduced in rev. 48249 with change to HttpUtil class. admin/User_Pending.aspx page users weren't able to be deleted Do...OAuthLib: OAuthLib (1.6.4.0): Fix for 6390 Make it possible to configure time out value.Quack Quack Says the Duck: Quack Quack Says The Duck 1.1.0.0: This new release pushes some work onto a background thread clearing issues with multiple screen clicks while the UI was blocking.Rapidshare Episode Downloader: RED v0.8.4: - Added Edit feature - Moved season & episode int to string into a separate function - Fixed some more minor issues - Added 'Previous' feature - F...RoTwee: RoTwee (8.1.3.0): Update OAuthLib to 1.6.4.0SharePoint Company Directory / Active Directory Self Service System: SharePoint Company Directory with AD Import: This is a very simple system which was designed for a Bank to allow users to update their contact information within SharePoint . Then this info ca...Simply Classified: v1.00.12: Comsite Simply Classified v1.00.12 - STABLE - Tested against DotNetNuke v4.9.5 and v5.2.x Bug Fixes/Enhancements: BUGFIX: Resolved issues with 1...sPATCH: sPatch v0.9: Completely Recoded with wxWidgetsFollowing Content is different to .NET Patcher no requirement for .NET Framework Manual patch was removed to av...SSAS Profiler Trace Scheduler: SSAS Profiler Trace Scheduler: AS Profiler Scheduler is a tool that will enable Scheduling of SQL AS Tracing using predefined Profiler Templates. For tracking different issues th...sysFix: sysfix build v5: A stable beta release, please refer to home page for further details.VOB2MKV: vob2mkv-1.0.4: This is a feature update of the VOB2MKV utility. The command-line parsing in the VOB2MKV application has been greatly improved. You can now get f...xnaWebcam: xnaWebcam 0.1: xnaWebcam 0.1 Program Version 0.1: -Show Webcam Device -Draw.String WebcamTexture.VideoDevice.Name.ToString() Instructions: 1. Plug-in your Webca...xnaWebcam: xnaWebcam 0.2: xnaWebcam 0.2 Version 0.2: -setResolution -Keys.Escape: this.Exit() << Exit the Game/Application. --- Version 0.1: -Show Webcam Device -Draw.Strin...xnaWebcam: xnaWebcam 0.21: xnaWebcam 0.2 Version 0.21: -Fix: Don't quit game/application after closing mainGameWindow -Fix: Text Position; Window.X, Window.Y --- Version 0.2...Xploit Game Engine: Xploit_1_1 Release: Added Features Multiple Mesh instancing.Xploit Game Engine: Xploit_1_1 Source Code: Updates Create multiple instances of the same Meshe using XModelMesh and XSkinnedMesh.Yakiimo3D: DX11 DirectCompute Buddhabrot Source and Binary: DX11 DirectCompute Buddhabrot/Nebulabrot source and binary.Most Popular ProjectsRawrWBFS ManagerASP.NET Ajax LibraryMicrosoft SQL Server Product Samples: DatabaseSilverlight ToolkitAJAX Control ToolkitWindows Presentation Foundation (WPF)LiveUpload to FacebookASP.NETMicrosoft SQL Server Community & SamplesMost Active ProjectsRawrjQuery Library for SharePoint Web ServicesBlogEngine.NETLINQ to TwitterManaged Extensibility FrameworkMicrosoft Biology FoundationFarseer Physics EngineN2 CMSNB_Store - Free DotNetNuke Ecommerce Catalog Modulepatterns & practices – Enterprise Library

  Read the article

• Ada and 'The Book'

  - by Phil Factor

  The long friendship between Charles Babbage and Ada Lovelace created one of the most exciting and mysterious of collaborations ever to have resulted in a technological breakthrough. The fireworks that created by the collision of two prodigious mathematical and creative talents resulted in an invention, the Analytical Engine, which went on to change society fundamentally. However, beyond that, we just don't know what the bulk of their collaborative work was about:;  it was done in strictest secrecy. Even the known outcome of their friendship, the first programmable computer, was shrouded in mystery. At the time, nobody, except close friends and family, had any idea of Ada Byron's contribution to the invention of the ‘Engine’, and how to program it. Her great insight was published in August 1843, under the initials AAL, standing for Ada Augusta Lovelace, her title then being the Countess of Lovelace. It was contained in a lengthy ‘note’ to her translation of a publication that remains the best description of Babbage's amazing Analytical Engine. The secret identity of the person behind those enigmatic initials was finally revealed by Prince de Polignac who, seventy years later, wrote to Ada's daughter to seek confirmation that her mother had, indeed, been the author of the brilliant sentences that described so accurately how Babbage's mechanical computer could be programmed with punch-cards. L.F. Menabrea's paper on the Analytical Engine first appeared in the 'Bibliotheque Universelle de Geneve' in October 1842, and Ada translated it anonymously for Taylor's 'Scientific Memoirs'. Charles Babbage was surprised that she had not written an original paper as she already knew a surprising amount about the way the machine worked. He persuaded her to at least write some explanatory notes. These notes ended up extending to four times the length of the original article and represented the first published account of how a machine could be programmed to perform any calculation. Her example of programming the Bernoulli sequence would have worked on the Analytical engine had the device’s construction been completed, and gave Ada an unassailable claim to have invented the art of programming. What was the reason for Ada's secrecy? She was the only legitimate child of Lord Byron, who was probably the best known celebrity of the age, so she was already famous. She was a senior aristocrat, with titles, a fortune in money and vast estates in the Midlands. She had political influence, and was the cousin of Lord Melbourne, who was the Prime Minister at that time. She was friendly with the young Queen Victoria. Her mathematical activities were a pastime, and not one that would be considered by others to be in keeping with her roles and responsibilities. You wouldn't dare to dream up a fictional heroine like Ada. She was dazzlingly beautiful and talented. She could speak several languages fluently, and play some musical instruments with professional skill. Contemporary accounts refer to her being 'accomplished in science, art and literature'. On top of that, she was a brilliant mathematician, a talent inherited from her mother, Annabella Milbanke. In her mother's circle of literary and scientific friends was Charles Babbage, and Ada's friendship with him dates from her teenage zest for Mathematics. She was one of the first people he'd ever met who understood what he had attempted to achieve with the 'Difference Engine', and with whom he could converse as intellectual equals. He arranged for her to have an education from the most talented academics in the country. Ada melted the heart of the cantankerous genius to the point that he became a faithful and loyal father-figure to her. She was one of the very few who could grasp the principles of the later, and very different, ‘Analytical Engine’ which was designed from the start to tackle a variety of tasks. Sadly, Ada Byron's life ended less than a decade after completing the work that assured her long-term fame, in November 1852. She was dying of cancer, her gambling habits had caused her to run up huge debts, she'd had more than one affairs, and she was being blackmailed. Her brilliant but unempathic mother was nursing her in her final illness, destroying her personal letters and records, and repaying her debts. Her husband was distraught but helpless. Charles Babbage, however, maintained his steadfast paternalistic friendship to the end. She appointed her loyal friend to be her executor. For years, she and Babbage had been working together on a secret project, known only as 'The Book'. We have a clue to what it was in a letter written by her nine years earlier, on 11th August 1843. It was a joint project by herself and Lord Lovelace, her husband, and was intended to involve Babbage's 'undivided energies'. It involved 'consulting your Engine' (it required Babbage’s computer). The letter gives no hint about the project except for the high-minded nature of its purpose, and its highly mathematical nature.  From then on, the surviving correspondence between the two gives only veiled references to 'The Book'. There isn't much, since Babbage later destroyed any letters that could have damaged her reputation within the Establishment. 'I cannot spare the book today, which I am very sorry for. At the moment I want it for constant reference, but I think you can have it tomorrow' (Oct 1844)  And 'I will send you the book directly, and you can say, when you receive it, how long you will want to keep it'. (Nov 1844)  The two of them were obviously intent on the work: She writes, four years later, 'I have an engagement for Wednesday which will prevent me from attending to your wishes about the book' (Dec 1848). This was something that they both needed to work on, but could not do in parallel: 'I will send the book on Tuesday, and it can be left with you till Friday' (11 Feb 1849). After six years work, it had been so well-handled that it was beginning to fall apart: 'Don't forget the new cover you promised for the book. The poor book is very shabby and wants one' (20 Sept 1849). So what was going on? The word 'book' was not a code-word: it was a real book, probably a 'printer's blank', plain paper, but properly bound so printers and publishers could show off how the published work might look. The hints from the correspondence are of advanced mathematics. It is obvious that the book was travelling between them, back and forth, each one working on it for less than a week before passing it back. Ada and her husband were certainly involved in gambling large sums of money on the horses, and so most biographers have concluded that the three of them were trying to calculate the mathematical odds on the horses. This theory has three large problems. Firstly, Ada's original letter proposing the project refers to its high-minded nature. Babbage was temperamentally opposed to gambling and would scarcely have given so much time to the project, even though he was devoted to Ada. Secondly, Babbage would have very soon have realized the hopelessness of trying to beat the bookies. This sort of betting never attracts his type of intellectual background. The third problem is that any work on calculating the odds on horses would not need a well-thumbed book to pass back and forth between them; they would have not had to work in series. The original project was instigated by Ada, along with her husband, William King-Noel, 1st Earl of Lovelace. Charles Babbage was invited to join the project after the couple had come up with the idea. What could William have contributed? One might assume that William was a Bertie Wooster character, addicted only to the joys of the turf, but this was far from the truth. He was a scientist, a Cambridge graduate who was later elected to be a Fellow of the Royal Society. After Eton, he went to Trinity College, Cambridge. On graduation, he entered the diplomatic service and acted as secretary under Lord Nugent, who was Lord Commissioner of the Ionian Islands. William was very friendly with Babbage too, able to discuss scientific matters on equal terms. He was a capable engineer who invented a process for bending large timbers by the application of steam heat. He delivered a paper to the Institution of Civil Engineers in 1849, and received praise from the great engineer, Isambard Kingdom Brunel. As well as being Lord Lieutenant of the County of Surrey for most of Victoria's reign, he had time for a string of scientific and engineering achievements. Whatever the project was, it is unlikely that William was a junior partner. After Ada's death, the project disappeared. Then, two years later, Babbage, through one of his occasional outbursts of temper, demonstrated that he was able to decrypt one of the most powerful of secret codes, Vigenère's autokey cipher.  All contemporary diplomatic and military messages used a variant of this cipher. Babbage had made three important discoveries, namely, the mathematical law of this cipher, the principle of the key periodicity, and the technique of the symmetry of position. The technique is now known as the Kasiski examination, also called the Kasiski test, but Babbage got there first. At one time, he listed amongst his future projects, the writing of a book 'The Philosophy of Decyphering', but it never came to anything. This discovery was going to change the course of history, since it was used to decipher the Russians’ military dispatches in the Crimean war. Babbage himself played a role during the Crimean War as a cryptographical adviser to his friend, Rear-Admiral Sir Francis Beaufort of the Admiralty. This is as much as we can be certain about in trying to make sense of the bulk of the time that Charles Babbage and Ada Lovelace worked together. Nine years of intensive work, involving the 'Engine' and a great deal of mathematics and research seems to have been lost: or has it? I've argued in the past http://www.simple-talk.com/community/blogs/philfactor/archive/2008/06/13/59614.aspx that the cracking of the Vigenère autokey cipher, was a fundamental motive behind the British Government's support and funding of the 'Difference Engine'. The Duke of Wellington, whose understanding of the military significance of being able to read enemy dispatches, was the most steadfast advocate of the project. If the three friends were actually doing the work of cracking codes by mathematical techniques that used the techniques of key periodicity, and symmetry of position (the use of a book being passed quickly to and fro is very suggestive), intending to then use the 'Engine' to do the routine cracking of each dispatch, then this is a rather different story. The project was Ada and William's idea. (William had served in the diplomatic service and would be familiar with the use of codes). This makes Ada Lovelace the initiator of a project which, by giving both Britain, and probably the USA, a diplomatic and military advantage in the second part of the Nineteenth century, changed world history. Ada would never have wanted any credit for cracking the cipher, and developing the method that rendered all contemporary military and diplomatic ciphering techniques nugatory; quite the reverse. And it is clear from the gaps in the record of the letters between the collaborators that the evidence was destroyed, probably on her request by her irascible but intensely honorable executor, Charles Babbage. Charles Babbage toyed with the idea of going public, but the Crimean war put an end to that. The British Government had a valuable secret, and intended to keep it that way. Ada and Charles had quite often discussed possible moneymaking projects that would fund the development of the Analytic Engine, the first programmable computer, but their secret work was never in the running as a potential cash cow. I suspect that the British Government was, even then, working on the concealment of a discovery whose value to the nation depended on it remaining so. The success of code-breaking in the Crimean war, and the American Civil war, led to the British and Americans  subsequently giving much more weight and funding to the science of decryption. Paradoxically, this makes Ada's contribution even closer to the creation of Colossus, the first digital computer, at Bletchley Park, specifically to crack the Nazi’s secret codes.

  Read the article

• Professional Scrum Developer (.NET) Training in London

  - by Martin Hinshelwood

  On the 26th - 30th July in Microsoft’s offices in London Adam Cogan from SSW will be presenting the first Professional Scrum Developer course in the UK. I will be teaching this course along side Adam and it is a fantastic experience. You are split into teams and go head-to-head to deliver units of potentially shippable work in four two hour sprints. The Professional Scrum Developer course is the only course endorsed by both Microsoft and Ken Schwaber and they have worked together very effectively in brining this course to fruition. This course is the brain child of Richard Hundhausen, a Microsoft Regional Director, and both Adam and I attending the Trainer Prep in Sydney when he was there earlier this year. He is a fantastic trainer and no matter where you do this course you can be safe in the knowledge that he has trained and vetted all of the teachers. A tools version of Ken if you will Find a course and register Download this syllabus Download the Scrum Guide What is the Professional Scrum Developer course all about? Professional Scrum Developer course is a unique and intensive five-day experience for software developers. The course guides teams on how to turn product requirements into potentially shippable increments of software using the Scrum framework, Visual Studio 2010, and modern software engineering practices. Attendees will work in self-organizing, self-managing teams using a common instance of Team Foundation Server 2010. Who should attend this course? This course is suitable for any member of a software development team – architect, programmer, database developer, tester, etc. Entire teams are encouraged to attend and experience the course together, but individuals are welcome too. Attendees will self-organize to form cross-functional Scrum teams. These teams require an aggregate of skills specific to the selected case study. Please see the last page of this document for specific details. Product Owners, ScrumMasters, and other stakeholders are welcome too, but keep in mind that everyone who attends will be expected to commit to work and pull their weight on a Scrum team. What should you know by the end of the course? Scrum will be experienced through a combination of lecture, demonstration, discussion, and hands-on exercises. Attendees will learn how to do Scrum correctly while being coached and critiqued by the instructor, in the following topic areas: Form effective teams Explore and understand legacy “Brownfield” architecture Define quality attributes, acceptance criteria, and “done” Create automated builds How to handle software hotfixes Verify that bugs are identified and eliminated Plan releases and sprints Estimate product backlog items Create and manage a sprint backlog Hold an effective sprint review Improve your process by using retrospectives Use emergent architecture to avoid technical debt Use Test Driven Development as a design tool Setup and leverage continuous integration Use Test Impact Analysis to decrease testing times Manage SQL Server development in an Agile way Use .NET and T-SQL refactoring effectively Build, deploy, and test SQL Server databases Create and manage test plans and cases Create, run, record, and play back manual tests Setup a branching strategy and branch code Write more maintainable code Identify and eliminate people and process dysfunctions Inspect and improve your team’s software development process What does the week look like? This course is a mix of lecture, demonstration, group discussion, simulation, and hands-on software development. The bulk of the course will be spent working as a team on a case study application delivering increments of new functionality in mini-sprints. Here is the week at a glance: Monday morning and most of the day Friday will be spent with the computers powered off, so you can focus on sharpening your game of Scrum and avoiding the common pitfalls when implementing it. The Sprints Timeboxing is a critical concept in Scrum as well as in this course. We expect each team and student to understand and obey all of the timeboxes. The timebox duration will always be clearly displayed during each activity. Expect the instructor to enforce it. Each of the ½ day sprints will roughly follow this schedule: Component Description Minutes Instruction Presentation and demonstration of new and relevant tools & practices 60 Sprint planning meeting Product owner presents backlog; each team commits to delivering functionality 10 Sprint planning meeting Each team determines how to build the functionality 10 The Sprint The team self-organizes and self-manages to complete their tasks 120 Sprint Review meeting Each team will present their increment of functionality to the other teams = 30 Sprint Retrospective A group retrospective meeting will be held to inspect and adapt 10 Each team is expected to self-organize and manage their own work during the sprint. Pairing is highly encouraged. The instructor/product owner will be available if there are questions or impediments, but will be hands-off by default. You should be prepared to communicate and work with your team members in order to achieve your sprint goal. If you have development-related questions or get stuck, your partner or team should be your first level of support. Module 1: INTRODUCTION This module provides a chance for the attendees to get to know the instructors as well as each other. The Professional Scrum Developer program, as well as the day by day agenda, will be explained. Finally, the Scrum team will be selected and assembled so that the forming, storming, norming, and performing can begin. Trainer and student introductions Professional Scrum Developer program Agenda Logistics Team formation Retrospective Module 2: SCRUMDAMENTALS This module provides a level-setting understanding of the Scrum framework including the roles, timeboxes, and artifacts. The team will then experience Scrum firsthand by simulating a multi-day sprint of product development, including planning, review, and retrospective meetings. Scrum overview Scrum roles Scrum timeboxes (ceremonies) Scrum artifacts Simulation Retrospective It’s required that you read Ken Schwaber’s Scrum Guide in preparation for this module and course. MODULE 3: IMPLEMENTING SCRUM IN VISUAL STUDIO 2010 This module demonstrates how to implement Scrum in Visual Studio 2010 using a Scrum process template*. The team will learn the mapping between the Scrum concepts and how they are implemented in the tool. After connecting to the shared Team Foundation Server, the team members will then return to the simulation – this time using Visual Studio to manage their product development. Mapping Scrum to Visual Studio 2010 User Story work items Task work items Bug work items Demonstration Simulation Retrospective Module 4: THE CASE STUDY In this module the team is introduced to their problem domain for the week. A kickoff meeting by the Product Owner (the instructor) will set the stage for the why and what that will take during the upcoming sprints. The team will then define the quality attributes of the project and their definition of “done.” The legacy application code will be downloaded, built, and explored, so that any bugs can be discovered and reported. Introduction to the case study Download the source code, build, and explore the application Define the quality attributes for the project Define “done” How to file effective bugs in Visual Studio 2010 Retrospective Module 5: HOTFIX This module drops the team directly into a Brownfield (legacy) experience by forcing them to analyze the existing application’s architecture and code in order to locate and fix the Product Owner’s high-priority bug(s). The team will learn best practices around finding, testing, fixing, validating, and closing a bug. How to use Architecture Explorer to visualize and explore Create a unit test to validate the existence of a bug Find and fix the bug Validate and close the bug Retrospective Module 6: PLANNING This short module introduces the team to release and sprint planning within Visual Studio 2010. The team will define and capture their goals as well as other important planning information. Release vs. Sprint planning Release planning and the Product Backlog Product Backlog prioritization Acceptance criteria and tests Sprint planning and the Sprint Backlog Creating and linking Sprint tasks Retrospective At this point the team will have the knowledge of Scrum, Visual Studio 2010, and the case study application to begin developing increments of potentially shippable functionality that meet their definition of done. Module 7: EMERGENT ARCHITECTURE This module introduces the architectural practices and tools a team can use to develop a valid design on which to develop new functionality. The teams will learn how Scrum supports good architecture and design practices. After the discussion, the teams will be presented with the product owner’s prioritized backlog so that they may select and commit to the functionality they can deliver in this sprint. Architecture and Scrum Emergent architecture Principles, patterns, and practices Visual Studio 2010 modeling tools UML and layer diagrams SPRINT 1 Retrospective Module 8: TEST DRIVEN DEVELOPMENT This module introduces Test Driven Development as a design tool and how to implement it using Visual Studio 2010. To maximize productivity and quality, a Scrum team should setup Continuous Integration to regularly build every team member’s code changes and run regression tests. Refactoring will also be defined and demonstrated in combination with Visual Studio’s Test Impact Analysis to efficiently re-run just those tests which were impacted by refactoring. Continuous integration Team Foundation Build Test Driven Development (TDD) Refactoring Test Impact Analysis SPRINT 2 Retrospective Module 9: AGILE DATABASE DEVELOPMENT This module lets the SQL Server database developers in on a little secret – they can be agile too. By using the database projects in Visual Studio 2010, the database developers can join the rest of the team. The students will see how to apply Agile database techniques within Visual Studio to support the SQL Server 2005/2008/2008R2 development lifecycle. Agile database development Visual Studio database projects Importing schema and scripts Building and deploying Generating data Unit testing SPRINT 3 Retrospective Module 10: SHIP IT Teams need to know that just because they like the functionality doesn’t mean the Product Owner will. This module revisits acceptance criteria as it pertains to acceptance testing. By refining acceptance criteria into manual test steps, team members can execute the tests, recording the results and reporting bugs in a number of ways. Manual tests will be defined and executed using the Microsoft Test Manager tool. As the Sprint completes and an increment of functionality is delivered, the team will also learn why and when they should create a branch of the codeline. Acceptance criteria Testing in Visual Studio 2010 Microsoft Test Manager Writing and running manual tests Branching SPRINT 4 Retrospective Module 11: OVERCOMING DYSFUNCTION This module introduces the many types of people, process, and tool dysfunctions that teams face in the real world. Many dysfunctions and scenarios will be identified, along with ideas and discussion for how a team might mitigate them. This module will enable you and your team to move toward independence and improve your game of Scrum when you depart class. Scrum-butts and flaccid Scrum Best practices working as a team Team challenges ScrumMaster challenges Product Owner challenges Stakeholder challenges Course Retrospective What will be expected of you and you team? This is a unique course in that it’s technically-focused, team-based, and employs timeboxes. It demands that the members of the teams self-organize and self-manage their own work to collaboratively develop increments of software. All attendees must commit to: Pay attention to all lectures and demonstrations Participate in team and group discussions Work collaboratively with other team members Obey the timebox for each activity Commit to work and do your best to deliver All teams should have these skills: Understanding of Scrum Familiarity with Visual Studio 201 C#, .NET 4.0 & ASP.NET 4.0 experience*  SQL Server 2008 development experience Software testing experience * Check with the instructor ahead of time for the exact technologies Self-organising teams Another unique attribute of this course is that it’s a technical training class being delivered to teams of developers, not pairs, and not individuals. Ideally, your actual software development team will attend the training to ensure that all necessary skills are covered. However, if you wish to attend an open enrolment course alone or with just a couple of colleagues, realize that you may be placed on a team with other attendees. The instructor will do his or her best to ensure that each team is cross-functional to tackle the case study, but there are no guarantees. You may be required to try a new role, learn a new skill, or pair with somebody unfamiliar to you. This is just good Scrum! Who should NOT take this course? Because of the nature of this course, as explained above, certain types of people should probably not attend this course: Students requiring command and control style instruction – there are no prescriptive/step-by-step (think traditional Microsoft Learning) labs in this course Students who are unwilling to work within a timebox Students who are unwilling to work collaboratively on a team Students who don’t have any skill in any of the software development disciplines Students who are unable to commit fully to their team – not only will this diminish the student’s learning experience, but it will also impact their team’s learning experience Find a course and register Download this syllabus Download the Scrum Guide Technorati Tags: Scrum,SSW,Pro Scrum Dev

  Read the article

• Can I delete libc-bin?

  - by Balazs Szikszay

  Question is simple, I need to know because I cant upgrade/install anything, because it always says I have to uninstall/delete it to continue. It also says dont do it, if I dont know what I am doing. EDIT: szikszay@szikszay-Latitude-E5530-non-vPro:~$ sudo apt-get upgrade Reading package lists... Done Building dependency tree Reading state information... Done You might want to run ‘apt-get -f install’ to correct these. The following packages have unmet dependencies. ia32-libs-multiarch:i386 : Depends: libqtcore4:i386 but it is not installed Depends: libqtgui4:i386 but it is not installed Depends: libqt4-dbus:i386 but it is not installed Depends: libqt4-network:i386 but it is not installed Depends: libqt4-opengl:i386 but it is not installed Depends: libqt4-qt3support:i386 but it is not installed Depends: libqt4-script:i386 but it is not installed Depends: libqt4-scripttools:i386 but it is not installed Depends: libqt4-sql:i386 but it is not installed Depends: libqt4-svg:i386 but it is not installed Depends: libqt4-test:i386 but it is not installed Depends: libqt4-xml:i386 but it is not installed Depends: libqt4-xmlpatterns:i386 but it is not installed Depends: libcups2:i386 but it is not installed Depends: libcupsimage2:i386 but it is not installed Depends: libcurl3:i386 but it is not installed Depends: libnss3:i386 but it is not installed Depends: libnspr4:i386 but it is not installed Depends: libssl1.0.0:i386 but it is not installed Recommends: libgl1-mesa-glx:i386 but it is not installed Recommends: libgl1-mesa-dri:i386 but it is not installed lib32ffi6 : Depends: libc6-i386 (= 2.4) but it is not installed lib32gcc1 : Depends: libc6-i386 (= 2.5) but it is not installed lib32nss-mdns : Depends: libc6-i386 (= 2.4) but it is not installed lib32stdc++6 : Depends: libc6-i386 (= 2.4) but it is not installed lib32z1 : Depends: libc6-i386 (= 2.4) but it is not installed libacl1:i386 : Depends: libc6:i386 (= 2.4) but it is not installed libattr1:i386 : Depends: libc6:i386 (= 2.4) but it is not installed libaudio2:i386 : Depends: libc6:i386 (= 2.4) but it is not installed libavahi-client3:i386 : Depends: libc6:i386 (= 2.4) but it is not installed Depends: libdbus-1-3:i386 (= 1.1.1) but it is not installed libavahi-common3:i386 : Depends: libc6:i386 (= 2.4) but it is not installed libcomerr2:i386 : Depends: libc6:i386 (= 2.12) but it is not installed libdb5.1:i386 : Depends: libc6:i386 (= 2.4) but it is not installed libdrm-intel1:i386 : Depends: libc6:i386 (= 2.3.4) but it is not installed libdrm-nouveau1a:i386 : Depends: libc6:i386 (= 2.1.3) but it is not installed libdrm-radeon1:i386 : Depends: libc6:i386 (= 2.3.4) but it is not installed libdrm2:i386 : Depends: libc6:i386 (= 2.7) but it is not installed libffi6:i386 : Depends: libc6:i386 (= 2.4) but it is not installed libfontconfig1:i386 : Depends: libc6:i386 (= 2.7) but it is not installed Depends: libexpat1:i386 (= 1.95.8) but it is not installed Depends: libfreetype6:i386 (= 2.2.1) but it is not installed libgcc1:i386 : Depends: libc6:i386 (= 2.2.4) but it is not installed libgcrypt11:i386 : Depends: libc6:i386 (= 2.4) but it is not installed libgdbm3:i386 : Depends: libc6:i386 (= 2.1.3) but it is not installed libglib2.0-0:i386 : Depends: libc6:i386 (= 2.9) but it is not installed libgpg-error0:i386 : Depends: libc6:i386 (= 2.1.3) but it is not installed libice6:i386 : Depends: libc6:i386 (= 2.11) but it is not installed libidn11:i386 : Depends: libc6:i386 (= 2.4) but it is not installed libjpeg62:i386 : Depends: libc6:i386 (= 2.7) but it is not installed libkeyutils1:i386 : Depends: libc6:i386 (= 2.1.3) but it is not installed liblcms1:i386 : Depends: libc6:i386 (= 2.7) but it is not installed libllvm2.9:i386 : Depends: libc6:i386 (= 2.11) but it is not installed libmng1:i386 : Depends: libc6:i386 (= 2.11) but it is not installed libpciaccess0:i386 : Depends: libc6:i386 (= 2.7) but it is not installed libpcre3:i386 : Depends: libc6:i386 (= 2.4) but it is not installed librtmp0:i386 : Depends: libc6:i386 (= 2.7) but it is not installed Depends: libgnutls26:i386 (= 2.9.11-0) but it is not installed libsasl2-2:i386 : Depends: libc6:i386 (= 2.4) but it is not installed libsasl2-modules:i386 : Depends: libc6:i386 (= 2.4) but it is not installed Depends: libssl1.0.0:i386 (= 1.0.0) but it is not installed libselinux1:i386 : Depends: libc6:i386 (= 2.8) but it is not installed libsm6:i386 : Depends: libc6:i386 (= 2.4) but it is not installed libsqlite3-0:i386 : Depends: libc6:i386 (= 2.4) but it is not installed libstdc++6:i386 : Depends: libc6:i386 (= 2.4) but it is not installed libuuid1:i386 : Depends: libc6:i386 (= 2.4) but it is not installed libx11-6:i386 : Depends: libc6:i386 (= 2.4) but it is not installed libxau6:i386 : Depends: libc6:i386 (= 2.4) but it is not installed libxcb1:i386 : Depends: libc6:i386 (= 2.4) but it is not installed libxdamage1:i386 : Depends: libc6:i386 (= 2.1.3) but it is not installed libxdmcp6:i386 : Depends: libc6:i386 (= 2.4) but it is not installed libxext6:i386 : Depends: libc6:i386 (= 2.4) but it is not installed libxfixes3:i386 : Depends: libc6:i386 (= 2.1.3) but it is not installed libxrender1:i386 : Depends: libc6:i386 (= 2.1.3) but it is not installed libxss1:i386 : Depends: libc6:i386 (= 2.1.3) but it is not installed libxt6:i386 : Depends: libc6:i386 (= 2.7) but it is not installed libxxf86vm1:i386 : Depends: libc6:i386 (= 2.1.3) but it is not installed zlib1g:i386 : Depends: libc6:i386 (= 2.4) but it is not installed E: Unmet dependencies. Try using -f. szikszay@szikszay-Latitude-E5530-non-vPro:~$ sudo apt-get upgrade -f Reading package lists... Done Building dependency tree Reading state information... Done Correcting dependencies... Done The following packages will be REMOVED libc-bin The following NEW packages will be installed libc-bin:i386 libc6:i386 libc6-i386 libcups2:i386 libcupsimage2:i386 libcurl3:i386 libdbus-1-3:i386 libexpat1:i386 libfreetype6:i386 libgl1-mesa-dri:i386 libgl1-mesa-glx:i386 libglapi-mesa:i386 libgnutls26:i386 libgssapi-krb5-2:i386 libk5crypto3:i386 libkrb5-3:i386 libkrb5support0:i386 libldap-2.4-2:i386 libnspr4:i386 libnss3:i386 libpng12-0:i386 libqt4-dbus:i386 libqt4-declarative:i386 libqt4-designer:i386 libqt4-network:i386 libqt4-opengl:i386 libqt4-qt3support:i386 libqt4-script:i386 libqt4-scripttools:i386 libqt4-sql:i386 libqt4-svg:i386 libqt4-test:i386 libqt4-xml:i386 libqt4-xmlpatterns:i386 libqtcore4:i386 libqtgui4:i386 libssl1.0.0:i386 libtasn1-3:i386 libtiff4:i386 libxi6:i386 The following packages have been kept back: ginn libgrip0 linux-headers-generic linux-image-generic unity unity-common xserver-xorg-input-evdev xserver-xorg-input-synaptics The following packages will be upgraded: accountsservice acpi-support acpid aisleriot alsa-utils app-install-data-partner apparmor appmenu-qt apport apport-gtk apt apt-transport-https apt-utils aptdaemon aptdaemon-data apturl apturl-common at-spi2-core bamfdaemon banshee banshee-extension-soundmenu banshee-extension-ubuntuonemusicstore baobab bind9-host binutils bluez bluez-alsa bluez-cups bluez-gstreamer brasero brasero-cdrkit brasero-common brltty bzip2 ca-certificates-java checkbox checkbox-gtk colord command-not-found command-not-found-data compiz compiz-core compiz-gnome compiz-plugins-default compiz-plugins-main-default cups cups-bsd cups-client cups-common cups-ppdc dbus dbus-x11 deja-dup desktop-file-utils dnsutils dpkg ecryptfs-utils empathy empathy-common eog evince evince-common evolution-data-server evolution-data-server-common file-roller firefox firefox-globalmenu firefox-gnome-support firefox-locale-en firefox-locale-hu gbrainy gcalctool gconf2 gconf2-common gedit gedit-common ghostscript ghostscript-cups ghostscript-x gir1.2-atspi-2.0 gir1.2-gconf-2.0 gir1.2-gnomebluetooth-1.0 gir1.2-gtk-3.0 gir1.2-gtksource-3.0 gir1.2-totem-1.0 gir1.2-unity-4.0 gir1.2-webkit-3.0 gnome-accessibility-themes gnome-bluetooth gnome-control-center gnome-control-center-data gnome-desktop3-data gnome-font-viewer gnome-games-common gnome-icon-theme gnome-keyring gnome-mahjongg gnome-online-accounts gnome-orca gnome-power-manager gnome-screenshot gnome-search-tool gnome-session gnome-session-bin gnome-session-canberra gnome-session-common gnome-settings-daemon gnome-sudoku gnome-system-log gnome-system-monitor gnome-utils-common gnomine gnupg gpgv grub-common grub-pc grub-pc-bin grub2-common gstreamer0.10-gconf gstreamer0.10-plugins-good gstreamer0.10-pulseaudio gvfs gvfs-backends gvfs-bin gvfs-fuse gwibber gwibber-service gwibber-service-facebook gwibber-service-identica gwibber-service-twitter gzip hpijs hplip hplip-cups hplip-data icedtea-6-jre-cacao icedtea-6-jre-jamvm icedtea-netx ifupdown im-switch indicator-datetime indicator-session indicator-sound initramfs-tools initramfs-tools-bin initscripts insserv isc-dhcp-client isc-dhcp-common iso-codes jockey-common jockey-gtk language-pack-en language-pack-en-base language-pack-gnome-en language-pack-gnome-en-base language-pack-gnome-hu language-pack-gnome-hu-base language-pack-hu language-pack-hu-base language-selector-common language-selector-gnome libaccountsservice0 libapt-inst1.3 libapt-pkg4.11 libarchive1 libasound2-plugins libatk-adaptor libatspi2.0-0 libbamf0 libbamf3-0 libbind9-60 libbluetooth3 libbrasero-media3-1 libbrlapi0.5 libbz2-1.0 libc-dev-bin libc6 libc6-dev libcamel-1.2-29 libcanberra-gtk-module libcanberra-gtk0 libcanberra-gtk3-0 libcanberra-gtk3-module libcanberra-pulse libcanberra0 libcolord1 libcups2 libcupscgi1 libcupsdriver1 libcupsimage2 libcupsmime1 libcupsppdc1 libcurl3-gnutls libdbus-1-3 libdbus-glib-1-2 libdecoration0 libdns69 libebackend-1.2-1 libebook1.2-12 libecal1.2-10 libecryptfs0 libedata-book-1.2-11 libedata-cal-1.2-13 libedataserver1.2-15 libedataserverui-3.0-1 libevince3-3 libexif12 libexpat1 libfreetype6 libgail-3-0 libgail-3-common libgck-1-0 libgconf2-4 libgcr-3-1 libgdata-common libgdata13 libgl1-mesa-dri libgl1-mesa-glx libglapi-mesa libglu1-mesa libgnome-bluetooth8 libgnome-control-center1 libgnome-desktop-3-2 libgnutls26 libgoa-1.0-0 libgs9 libgs9-common libgssapi-krb5-2 libgtk-3-0 libgtk-3-bin libgtk-3-common libgtksourceview-3.0-0 libgtksourceview-3.0-common libgudev-1.0-0 libgweather-3-0 libgweather-common libgwibber-gtk2 libgwibber2 libhpmud0 libicu44 libimobiledevice2 libisc62 libisccc60 libisccfg62 libjasper1 libjs-jquery libk5crypto3 libkrb5-3 libkrb5support0 libldap-2.4-2 liblightdm-gobject-1-0 liblwres60 libmetacity-private0 libmission-control-plugins0 libmono-cairo4.0-cil libmono-corlib4.0-cil libmono-csharp4.0-cil libmono-i18n-west4.0-cil libmono-i18n4.0-cil libmono-posix4.0-cil libmono-security4.0-cil libmono-sharpzip4.84-cil libmono-system-configuration4.0-cil libmono-system-core4.0-cil libmono-system-drawing4.0-cil libmono-system-security4.0-cil libmono-system-xml4.0-cil libmono-system4.0-cil libmono-zeroconf1.0-cil libmysqlclient16 libnautilus-extension1 libncurses5 libncursesw5 libnm-glib-vpn1 libnm-glib4 libnm-gtk-common libnm-gtk0 libnm-util2 libnotify0.4-cil libnspr4 libnss3 libnss3-1d libnux-1.0-0 libnux-1.0-common libpam-gnome-keyring libpam-modules libpam-modules-bin libpam-runtime libpam0g libperl5.12 libpng12-0 libpoppler-glib6 libpoppler13 libproxy0 libpulse-mainloop-glib0 libpulse0 libpurple-bin libpurple0 libpython2.7 libqt4-dbus libqt4-declarative libqt4-network libqt4-opengl libqt4-script libqt4-sql libqt4-sql-mysql libqt4-svg libqt4-xml libqt4-xmlpatterns libqtcore4 libqtgui4 libreoffice-base-core libreoffice-calc libreoffice-common libreoffice-core libreoffice-draw libreoffice-emailmerge libreoffice-gnome libreoffice-gtk libreoffice-help-en-gb libreoffice-help-en-us libreoffice-help-hu libreoffice-impress libreoffice-l10n-common libreoffice-l10n-en-gb libreoffice-l10n-en-za libreoffice-l10n-hu libreoffice-math libreoffice-style-human libreoffice-writer libsane-hpaio libsmbclient libsnmp-base libsnmp15 libssl1.0.0 libsyncdaemon-1.0-1 libt1-5 libtasn1-3 libtiff4 libtinfo5 libtotem0 libubuntuone-1.0-1 libubuntuone1.0-cil libudev0 libunity-core-4.0-4 libunity6 libusbmuxd1 libv4l-0 libvorbis0a libvorbisenc2 libvorbisfile3 libwbclient0 libwebkitgtk-1.0-0 libwebkitgtk-1.0-common libwebkitgtk-3.0-0 libwebkitgtk-3.0-common libxi6 libxml2 libxslt1.1 lightdm linux-firmware linux-libc-dev mawk metacity metacity-common mobile-broadband-provider-info modemmanager mono-4.0-gac mono-gac mono-runtime mousetweaks multiarch-support mysql-common nautilus nautilus-data nautilus-sendto-empathy ncurses-base ncurses-bin network-manager network-manager-gnome nux-tools onboard openjdk-6-jre openjdk-6-jre-headless openjdk-6-jre-lib openssl perl perl-base perl-modules poppler-utils pulseaudio pulseaudio-esound-compat pulseaudio-module-bluetooth pulseaudio-module-gconf pulseaudio-module-x11 pulseaudio-utils python-apport python-aptdaemon python-aptdaemon-gtk python-aptdaemon.gtk3widgets python-aptdaemon.gtkwidgets python-brlapi python-crypto python-cups python-cupshelpers python-egenix-mxdatetime python-egenix-mxtools python-gobject python-gobject-cairo python-httplib2 python-keyring python-launchpadlib python-libproxy python-libxml2 python-pam python-papyon python-pkg-resources python-problem-report python-pyatspi2 python-software-properties python-ubuntuone-client python-ubuntuone-storageprotocol python-uno python2.7 python2.7-minimal qdbus samba-common samba-common-bin seahorse shotwell simple-scan smbclient sni-qt software-center software-properties-common software-properties-gtk sudo system-config-printer-common system-config-printer-gnome system-config-printer-udev sysv-rc sysvinit-utils telepathy-indicator telepathy-mission-control-5 thunderbird thunderbird-globalmenu thunderbird-gnome-support thunderbird-locale-en thunderbird-locale-en-gb thunderbird-locale-en-us thunderbird-locale-hu tomboy totem totem-common totem-mozilla totem-plugins transmission-common transmission-gtk ttf-opensymbol tzdata tzdata-java ubuntu-desktop ubuntu-docs ubuntu-minimal ubuntu-sso-client ubuntu-standard ubuntuone-client ubuntuone-client-gnome ubuntuone-couch udev unity-lens-applications unity-services uno-libs3 update-manager update-manager-core update-notifier update-notifier-common upstart ure usbmuxd vim-common vim-tiny vinagre vino whois x11-common xdiagnose xorg xserver-common xserver-xorg xserver-xorg-core xserver-xorg-input-all xserver-xorg-video-all xserver-xorg-video-intel xserver-xorg-video-openchrome xserver-xorg-video-qxl xul-ext-ubufox WARNING: The following essential packages will be removed. This should NOT be done unless you know exactly what you are doing! libc-bin 498 upgraded, 40 newly installed, 1 to remove and 8 not upgraded. 69 not fully installed or removed. Need to get 439 MB of archives. After this operation, 135 MB of additional disk space will be used. You are about to do something potentially harmful To continue type in the phrase ‘Yes, do as I say!’ ?] I tried to upgrade but it gives me an error, when i try to upgrade-f it says i should delete libc-bin. Thanks for the answers btw. EDIT2: it also says this: The package system is broken If you are using third party repositories then disable them, since they are a common source of problems. Now run the following command in a terminal: apt-get install -f

  Read the article

• Data Integration 12c Raising the Big Data Roof at Oracle OpenWorld

  - by Tanu Sood

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Times New Roman","serif"; mso-fareast-font-family:"MS Mincho";} Author: Dain Hansen, Director, Oracle It was an exciting OpenWorld 2013 for us in the Data Integration track. Our theme this year was all about ‘being future ready’ - previewing one of our biggest releases this year: Oracle Data Integration 12c. Just this week we followed up with this preview by announcing the general availability of 12c release for Oracle’s key data integration products: Oracle Data Integrator 12c and Oracle GoldenGate 12c. The new release delivers extreme performance, increase IT productivity, and simplify deployment, while helping IT organizations to keep pace with new data-oriented technology trends including cloud computing, big data analytics, real-time business intelligence. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Times New Roman","serif"; mso-fareast-font-family:"MS Mincho";} Mark Hurd's keynote on day one set the tone for the Data Integration sessions. Mark focused on big data analytics and the changing consumer expectations. Especially real-time insight is a key theme for Oracle overall and data integration products. In Mark Hurd's keynote we heard from key customers, such as Airbus and Thomson Reuters, how real-time analysis of operational data including machine data creates value, in some cases even saves lives. Thomas Kurian gave a deeper look into Oracle's big data and fast data solutions. In the initial lead Data Integration track session - Brad Adelberg, VP of Development, presented Oracle’s Data Integration 12c product strategy based on key trends from the initial OpenWorld keynotes. Brad talked about how Oracle's data integration products address the new data integration requirements that evolved with cloud computing, big data, and changing consumer expectations and how they set the key themes in our products’ road map. Brad explained why and how fast-time to value, high-performance and future-ready solutions is the top focus areas for product development. If you were not able to attend OpenWorld or this session I recommend reading the white paper: Five New Data Integration Requirements and How to Meet them with Oracle Data Integration, which provides an in-depth look into how Oracle addresses the new trends in the DI market. Following Brad’s session, Nick Wagner provided in depth review of Oracle GoldenGate’s latest features and roadmap. Nick discussed how Oracle GoldenGate’s tight integration with Oracle Database sets the product apart from the competition. We also heard that heterogeneity of the product is still a major focus for GoldenGate’s development and there will be more news on that front when there is a major release. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Times New Roman","serif"; mso-fareast-font-family:"MS Mincho";} After GoldenGate’s product strategy session, Denis Gray from the PM team presented Oracle Data Integrator’s product strategy session, talking about the latest and greatest on ODI. Another good session was delivered by long-time GoldenGate users, Comcast.  Jason Hurd and Amit Patel of Comcast talked about the various use cases they deploy Oracle GoldenGate throughout their enterprise, from database upgrades, feeding reporting systems, to active-active database synchronization.  The Comcast team shared many good tips on how to use GoldenGate for both zero downtime upgrades and active-active replication with conflict management requirement. One of our other important goals we had this year for the Data Integration track at OpenWorld was hearing from our customers. We ended day 1 on just that, with a wonderful award ceremony for Oracle Excellence Awards for Oracle Fusion Middleware Innovation. The ceremony was held in the Yerba Buena Center for the Arts. Congratulations to Royal Bank of Scotland and Yalumba Wine Company, the winners in the Data Integration category. You can find more information on the award and the winners in our previous blog post: 2013 Oracle Excellence Awards for Fusion Middleware Innovation… Selected for their innovation use of Oracle’s Data Integration products; the winners for the Data Integration Category are Royal Bank of Scotland and The Yalumba Wine Company. Congratulations!!! Royal Bank of Scotland’s Market and International Banking division provides clients across the globe with seamless trading and competitive pricing, underpinned by a deep knowledge of risk management across the full spectrum of financial products. They handle millions of transactions daily to keep the lifeblood of their clients’ businesses flowing – whether through payment management solutions or through bespoke trade finance solutions. Royal Bank of Scotland is leveraging Oracle GoldenGate and Oracle Data Integrator along with Oracle Business Intelligence Enterprise Edition and the Oracle Database for a variety of solutions. Mainly, Oracle GoldenGate and Oracle Data Integrator are used to feed their data warehouse – providing a real-time data integration solution that feeds transactional data to their analytics system in minutes to enable improved decision making with timely, accurate data for their business users. Oracle Data Integrator’s in-database transformation capabilities and its ability to integrate with Oracle GoldenGate for real-time data capture is the foundation of this implementation. This solution makes it such that changes happening in the analytics systems are available the same day they are deployed on the operational system with 100% data quality guaranteed. Additionally, the solution has helped to reduce their operational database size from 150GB to 10GB. Impressive! Now what if I told you this solution was built in 3 months and had a less than 6 month return on investment? That’s outstanding! The Yalumba Wine Company is situated in the Barossa Valley of Australia. It is the oldest family owned winery in Australia with a unique way of aging their wines in specially crafted 100 liter barrels. Did you know that “Yalumba” is Aboriginal for “all the land around”? The Yalumba Wine Company is growing rapidly, and was in need of introducing a more modern standard to the existing manufacturing processes to meet globalization demands, overall time-to-market, and better operational efficiency objectives of product development. The Yalumba Wine Company worked with a partner, Bristlecone to develop a unique solution whereby Oracle Data Integrator is leveraged to pull data from Salesforce.com and JD Edwards, in addition to their other pre-existing source systems, for consumption into their data warehouse. They have emphasized the overall ease of developing integration workflows with Oracle Data Integrator. The solution has brought better visibility for the business users, shorter data loading and transformation performance to their data warehouse with rapid incorporation of new data sources, and a solid future-proof foundation for their organization. Moving forward, they plan on leveraging more from Oracle’s Data Integration portfolio. Terrific! In addition to these two customers on Tuesday we featured many other important Oracle Data Integrator and Oracle GoldenGate customers. On Tuesday the GoldenGate panel included: Land O’Lakes, Smuckers, and Veolia Water. Besides giving us yummy nutrition and healthy water, these companies have another aspect in common. They all use GoldenGate to boost their ERP application. Please read the recap by Irem Radzik. On Wednesday, the ODI Panel included: Barry Ralston and Ryan Weber of Infinity Insurance, Paul Stracke of Paychex Inc., and Ian Wall of Vertex Pharmaceuticals for a session filled with interesting projects, use cases and approaches to leveraging Oracle Data Integrator. Please read the recap by Sandrine Riley for more. Thanks to everyone who joined with us and we hope to stay connected! To hear more about our Data Integration12c products join us in an upcoming webcast to learn more. Follow us www.twitter.com/ORCLGoldenGate or goto our website at www.oracle.com/goto/dataintegration

  Read the article

• Want to be part of the most meaningful Customer Experience conversation today?

  - by Tony Berk

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Today's entry is written by Chris Warner, Director, Product Strategy at Oracle. By now you’ve undoubtedly seen the blogs and announcements about Oracle OpenWorld. And perhaps you’ve also seen the news about OpenWorld’s newest sister event: Oracle Customer Experience (CX) Summit @ OpenWorld. Oracle CX Summit was created to be the most meaningful CX event, to be truly unique, to serve as the place to discover what it takes and what it really means to put the customer at the center of your business success. One long-time Oracle customer, when told about the Oracle CX Summit, put it this way: ‘This makes me rethink how I think about Oracle and Customer Experience’. Listen to what she heard and you be the judge. We believe Customer Experience (‘CX’) is a movement, not just the latest ‘IT’ tech trend. CX isn’t something you can simply ‘install’. CX is one of the most strategic initiatives an organization can undertake. Customer Experience is about connecting with an organization’s most important asset, the customer, and the critical role that connection has to an organization’s success. And there’s never been a bigger gathering of the smartest CX minds, most successful CX companies, and innovative CX examples than Oracle CX Summit. Take Subaru, for example. The company fully embraced the CX opportunity and their CX leadership will be on stage at the Oracle CX Summit to share their CX journey. They radically changed the way they interact with their customers, empower their employees, and differentiate their brand. And this is a story with a phenomenal happy ending: in a stagnant market and shrinking economy, they GREW their business and outpaced their competition. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} At Oracle CX Summit, you will be surrounded by dozens of CX leaders, visionaries and innovators like Subaru. This three-day event brings together the largest collection of thought leaders and practitioners in Customer Experience ever. Notable presenters include: v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Seth Godin - World-renowned blogger and one ‘the World’s Top 21 Speakers’, author of 14 best-selling books like “Permission Marketing”, and founder of dozens of startups such as Squidoo.com (ranked one of the top 125 sites in the US). Kerry Bodine - VP Principal Analyst at Forrester for Customer Experience, author of the just-published book “Outside In - The Power of Putting Customers at the Center of Your Business”, and renowned author of “The Customer Experience Ecosystem”. Bruce Temkin - Co-founder and Chair of the Customer Experience Professionals Association, revered blogger of “Customer Experience Matters”, former VP Principal Analyst at Forrester for Customer Experience, Founder and Managing Partner of The Temkin Group, a leading Customer Experience research and consulting firm. George Kembel - Executive Director and Co-founder of the Stanford Design School, an established, recognized thought leader in design thinking and innovation, and a Silicon Valley based-CEO, venture capitalist and educator. Gene Alvarez - VP Research Analyst at Gartner and a recognized authority in the Retail and Consumer Goods industry. Gene has been published, featured and referenced in a variety of trade publications for Customer Experience insights. Senior Executives from innovative Customer Experience brands and agencies like AT&T, Intuit, Southwest Airlines, Marriott, Quiksilver, and Sapient. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} But the CX Summit includes much, much more. There are over 30+ role-driven sessions and rountables as well as one-of-a-kind events including: v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} The Customer Experience Innovation Tent featuring hands-on demonstrations of bleeding-edge customer experiences like the Share Happy Ice Cream Machine A hands-on Customer Journey Mapping Workshop that lets you learn design thinking techniques for innovating differentiated experiences that drive cross-functional alignment Access to the Oracle OpenWorld Exhibition Halls and DEMOgrounds as well as a week-long Live Music Festival and the Oracle Appreciation Event featuring Pearl Jam and Kings of Leon Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} At Oracle, we are quite proud of our award-winning suite of CX products, a suite of solutions that can help an organization greatly accelerate their CX journey. But Oracle CX Summit isn’t about products. It’s about how an organization can succeed in its CX initiative. There’s never been a bigger gathering of the smartest CX minds, most successful CX companies, and innovative CX examples than Oracle CX Summit. Come join the Customer Experience Revolution. Register for Oracle CX Summit @ OpenWorld here. v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} --

  Read the article

• Agile Testing Days 2012 – Day 2 – Learn through disagreement

  - by Chris George

  I think I was in the right place! During Day 1 I kept on reading tweets about Lean Coffee that has happened earlier that morning. It intrigued me and I figured in for a penny in for a pound, and set my alarm for 6:45am. Following the award night the night before, it was _really_ hard getting up when it went off, but I did and after a very early breakfast, set off for the 10 min walk to the Dorint. With Lean Coffee due to start at 07:30, I arrived at the hotel and made my way to one of the hotel bars. I soon realised I was in the right place as although the bar was empty, there was a table with post-it’s and pens! This MUST be the place! The premise of Lean Coffee is to have several small timeboxed discussions. Everyone writes down what they would like to discuss on post-its that are then briefly explained and submitted to the pile. Once everyone is done, the group dot-votes on the topics. The topics are then sorted by the dot vote counts and the discussions begin. Each discussion had 8 mins to start with, which meant it prevented the discussions getting off topic too much. After the time elapsed, the group had a vote whether to extend the discussion by a further 4 mins or move on. Several discussion were had around training, soft skills etc. The conversations were really interesting and there were quite a few good ideas. Overall it was a very enjoyable experience, certainly worth the early start! Make Melly Happy Following Lean Coffee was real coffee, and much needed that was! The first keynote of the day was “Let’s help Melly (Changing Work into Life)”by Jurgen Appelo. Draw lines to track happiness This was a very interesting presentation, and set the day nicely. The theme to the keynote was projects are about the people, more-so than the actual tasks. So he started by showing a photo of an employee ‘Melly’ who looked happy enough. He then stated that she looked happy but actually hated her job. In fact 50% of Americans hate their jobs. He went on to say that the world over 50% of people hate Americans their jobs. Jurgen talked about many ways to reduce the feedback cycle, not only of the project, but of the people management. Ideas such as Happiness doors, happiness tracking (drawing lines on a wall indicating your happiness for that day), kudo boxes (to compliment a colleague for good work). All of these (and more) ideas stimulate conversation amongst the team, lead to early detection of issues and investigation of solutions. I’ve massively simplified Jurgen’s keynote and have certainly not done it justice, so I will post a link to the video once it’s available. Following more coffee, the next talk was “How releasing faster changes testing” by Alexander Schwartz. This is a topic very close to our hearts at the moment, so I was eager to find out any juicy morsels that could help us achieve more frequent releases, and Alex did not disappoint. He started off by confirming something that I have been a firm believer in for a number of years now; adding more people can do more harm than good when trying to release. This is for a number of reasons, but just adding new people to a team at such a critical time can be more of a drain on resources than they add. The alternative is to have the whole team have shared responsibility for faster delivery. So the whole team is responsible for quality and testing. Obviously you will have the test engineers on the project who have the specialist skills, but there is no reason that the entire team cannot do exploratory testing on the product. This links nicely with the Developer Exploratory testing presented by Sigge on Day 1, and certainly something that my team are really striving towards. Focus on cycle time, so what can be done to reduce the time between dev cycles, release cycles. What’s stops a release, what delays a release? all good solid questions that can be answered. Alex suggested that perhaps the product doesn’t need to be fully tested. Doing less testing will reduce the cycle time therefore get the release out faster. He suggested a risk-based approach to planning what testing needs to happen. Reducing testing could have an impact on revenue if it causes harm to customers, so test the ‘right stuff’! Determine a set of tests that are ‘face saving’ or ‘smoke’ tests. These tests cover the core functionality of the product and aim to prevent major embarrassment if these areas were to fail! Amongst many other very good points, Alex suggested that a good approach would be to release after every new feature is added. So do a bit of work -> release, do some more work -> release. By releasing small increments of work, the impact on the customer of bugs being introduced is reduced. Red Pill, Blue Pill The second keynote of the day was “Adaptation and improvisation – but your weakness is not your technique” by Markus Gartner and proved to be another very good presentation. It started off quoting lines from the Matrix which relate to adapting, improvising, realisation and mastery. It has alot of nerds in the room smiling! Markus went on to explain how through deliberate practice ( and a lot of it!) you can achieve mastery, but then you never stop learning. Through methods such as code retreats, testing dojos, workshops you can continually improve and learn. The code retreat idea was one that interested me. It involved pairing to write an automated test for, say, 45 mins, they deleting all the code, finding a different partner and writing the same test again! This is another keynote where the video will speak louder than anything I can write here! Markus did elaborate on something that Lisa and Janet had touched on yesterday whilst busting the myth that “Testers Must Code”. Whilst it is true that to be a tester, you don’t need to code, it is becoming more common that there is this crossover happening where more testers are coding and more programmers are testing. Markus made a special distinction between programmers and developers as testers develop tests code so this helped to make that clear. “Extending Continuous Integration and TDD with Continuous Testing” by Jason Ayers was my next talk after lunch. We already do CI and a bit of TDD on my project team so I was interested to see what this continuous testing thing was all about and whether it would actually work for us. At the start of the presentation I was of the opinion that it just would not work for us because our tests are too slow, and that would be the case for many people. Jason started off by setting the scene and saying that those doing TDD spend between 10-15% of their time waiting for tests to run. This can be reduced by testing less often, reducing the test time but this then increases the risk of introduced bugs not being spotted quickly. Therefore, in comes Continuous Testing (CT). CT systems run your unit tests whenever you save some code and runs them in the background so you can continue working. This is a really nice idea, but to do this, your tests must be fast, independent and reliable. The latter two should be the case anyway, and the first is ideal, but hard! Jason makes several suggestions to make tests fast. Firstly keep the scope of the test small, secondly spin off any expensive tests into a suite which is run, perhaps, overnight or outside of the CT system at any rate. So this started to change my mind, perhaps we could re-engineer our tests, and continuously run the quick ones to give an element of coverage. This talk was very interesting and I’ve already tried a couple of the tools mentioned on our product (Mighty Moose and NCrunch). Sadly due to the way our solution is built, it currently doesn’t work, but we will look at whether we can make this work because this has the potential to be a mini-game-changer for us. Using the wrong data Gojko’s Hierarchy of Quality The final keynote of the day was “Reinventing software quality” by Gojko Adzic. He opened the talk with the statement “We’ve got quality wrong because we are using the wrong data”! Gojko then went on to explain that we should judge a bug by whether the customer cares about it, not by whether we think it’s important. Why spend time fixing issues that the customer just wouldn’t care about and releasing months later because of this? Surely it’s better to release now and get customer feedback? This was another reference to the idea of how it’s better to build the right thing wrong than the wrong thing right. Get feedback early to make sure you’re making the right thing. Gojko then showed something which was very analogous to Maslow’s heirachy of needs. Successful – does it contribute to the business? Useful – does it do what the user wants Usable – does it do what it’s supposed to without breaking Performant/Secure – is it secure/is the performance acceptable Deployable Functionally ok – can it be deployed without breaking? He then explained that User Stories should focus on change. In other words they should focus on the users needs, not the users process. Describe what the change will be, how that change will happen then measure it! Networking and Beer Following the day’s closing keynote, there were drinks and nibble for the ‘Networking’ evening. This was a great opportunity to talk to people. I find approaching strangers very uncomfortable but once again, when in Rome! Pete Walen and I had a long conversation about only fixing issues that the customer cares about versus fixing issues that make you proud of your software! Without saying much, and asking the right questions, Pete made me re-evaluate my thoughts on the matter. Clever, very clever!  Oh and he ‘bought’ me a beer! My Takeaway Triple from Day 2: release small and release often to minimize issues creeping in and get faster feedback from ‘the real world’ Focus on issues that the customers care about, not what we think is important It’s okay to disagree with someone, even if they are well respected agile testing gurus, that’s how discussion and learning happens!  

  Read the article

• Big GRC: Turning Data into Actionable GRC Intelligence

  - by Jenna Danko

  While it’s no longer headline news that Governments have carried out large scale data-mining programmes aimed at terrorism detection and identifying other patterns of interest across a wide range of digital data sources, the debate over the ethics and justification over this action, will clearly continue for some time to come. What is becoming clear is that these programmes are a framework for the collation and aggregation of massive amounts of unstructured data and from this, the creation of actionable intelligence from analyses that allowed the analysts to explore and extract a variety of patterns and then direct resources. This data included audio and video chats, phone calls, photographs, e-mails, documents, internet searches, social media posts and mobile phone logs and connections. Although Governance, Risk and Compliance (GRC) professionals are not looking at the implementation of such programmes, there are many similar GRC “Big data” challenges to be faced and potential lessons to be learned from these high profile government programmes that can be applied a lot closer to home. For example, how can GRC professionals collect, manage and analyze an enormous and disparate volume of data to create and manage their own actionable intelligence covering hidden signs and patterns of criminal activity, the early or retrospective, violation of regulations/laws/corporate policies and procedures, emerging risks and weakening controls etc. Not exactly the stuff of James Bond to be sure, but it is certainly more applicable to most GRC professional’s day to day challenges. So what is Big Data and how can it benefit the GRC process? Although it often varies, the definition of Big Data largely refers to the following types of data: Traditional Enterprise Data – includes customer information from CRM systems, transactional ERP data, web store transactions, and general ledger data. Machine-Generated /Sensor Data – includes Call Detail Records (“CDR”), weblogs and trading systems data. Social Data – includes customer feedback streams, micro-blogging sites like Twitter, and social media platforms like Facebook. The McKinsey Global Institute estimates that data volume is growing 40% per year, and will grow 44x between 2009 and 2020. But while it’s often the most visible parameter, volume of data is not the only characteristic that matters. In fact, according to sources such as Forrester there are four key characteristics that define big data: Volume. Machine-generated data is produced in much larger quantities than non-traditional data. This is all the data generated by IT systems that power the enterprise. This includes live data from packaged and custom applications – for example, app servers, Web servers, databases, networks, virtual machines, telecom equipment, and much more. Velocity. Social media data streams – while not as massive as machine-generated data – produce a large influx of opinions and relationships valuable to customer relationship management as well as offering early insight into potential reputational risk issues. Even at 140 characters per tweet, the high velocity (or frequency) of Twitter data ensures large volumes (over 8 TB per day) need to be managed. Variety. Traditional data formats tend to be relatively well defined by a data schema and change slowly. In contrast, non-traditional data formats exhibit a dizzying rate of change. Without question, all GRC professionals work in a dynamic environment and as new services, new products, new business lines are added or new marketing campaigns executed for example, new data types are needed to capture the resultant information.  Value. The economic value of data varies significantly. Typically, there is good information hidden amongst a larger body of non-traditional data that GRC professionals can use to add real value to the organisation; the greater challenge is identifying what is valuable and then transforming and extracting that data for analysis and action. For example, customer service calls and emails have millions of useful data points and have long been a source of information to GRC professionals. Those calls and emails are critical in helping GRC professionals better identify hidden patterns and implement new policies that can reduce the amount of customer complaints.   Now on a scale and depth far beyond those in place today, all that unstructured call and email data can be captured, stored and analyzed to reveal the reasons for the contact, perhaps with the aggregated customer results cross referenced against what is being said about the organization or a similar peer organization on social media. The organization can then take positive actions, communicating to the market in advance of issues reaching the press, strengthening controls, adjusting risk profiles, changing policy and procedures and completely minimizing, if not eliminating, complaints and compensation for that specific reason in the future. In this one example of many similar ones, the GRC team(s) has demonstrated real and tangible business value. Big Challenges - Big Opportunities As pointed out by recent Forrester research, high performing companies (those that are growing 15% or more year-on-year compared to their peers) are taking a selective approach to investing in Big Data.  "Tomorrow's winners understand this, and they are making selective investments aimed at specific opportunities with tangible benefits where big data offers a more economical solution to meet a need." (Forrsights Strategy Spotlight: Business Intelligence and Big Data, Q4 2012) As pointed out earlier, with the ever increasing volume of regulatory demands and fines for getting it wrong, limited resource availability and out of date or inadequate GRC systems all contributing to a higher cost of compliance and/or higher risk profile than desired – a big data investment in GRC clearly falls into this category. However, to make the most of big data organizations must evolve both their business and IT procedures, processes, people and infrastructures to handle these new high-volume, high-velocity, high-variety sources of data and be able integrate them with the pre-existing company data to be analyzed. GRC big data clearly allows the organization access to and management over a huge amount of often very sensitive information that although can help create a more risk intelligent organization, also presents numerous data governance challenges, including regulatory compliance and information security. In addition to client and regulatory demands over better information security and data protection the sheer amount of information organizations deal with the need to quickly access, classify, protect and manage that information can quickly become a key issue  from a legal, as well as technical or operational standpoint. However, by making information governance processes a bigger part of everyday operations, organizations can make sure data remains readily available and protected. The Right GRC & Big Data Partnership Becomes Key  The "getting it right first time" mantra used in so many companies remains essential for any GRC team that is sponsoring, helping kick start, or even overseeing a big data project. To make a big data GRC initiative work and get the desired value, partnerships with companies, who have a long history of success in delivering successful GRC solutions as well as being at the very forefront of technology innovation, becomes key. Clearly solutions can be built in-house more cheaply than through vendor, but as has been proven time and time again, when it comes to self built solutions covering AML and Fraud for example, few have able to scale or adapt appropriately to meet the changing regulations or challenges that the GRC teams face on a daily basis. This has led to the creation of GRC silo’s that are causing so many headaches today. The solutions that stand out and should be explored are the ones that can seamlessly merge the traditional world of well-known data, analytics and visualization with the new world of seemingly innumerable data sources, utilizing Big Data technologies to generate new GRC insights right across the enterprise.Ultimately, Big Data is here to stay, and organizations that embrace its potential and outline a viable strategy, as well as understand and build a solid analytical foundation, will be the ones that are well positioned to make the most of it. A Blueprint and Roadmap Service for Big Data Big data adoption is first and foremost a business decision. As such it is essential that your partner can align your strategies, goals, and objectives with an architecture vision and roadmap to accelerate adoption of big data for your environment, as well as establish practical, effective governance that will maintain a well managed environment going forward. Key Activities: While your initiatives will clearly vary, there are some generic starting points the team and organization will need to complete: Clearly define your drivers, strategies, goals, objectives and requirements as it relates to big data Conduct a big data readiness and Information Architecture maturity assessment Develop future state big data architecture, including views across all relevant architecture domains; business, applications, information, and technology Provide initial guidance on big data candidate selection for migrations or implementation Develop a strategic roadmap and implementation plan that reflects a prioritization of initiatives based on business impact and technology dependency, and an incremental integration approach for evolving your current state to the target future state in a manner that represents the least amount of risk and impact of change on the business Provide recommendations for practical, effective Data Governance, Data Quality Management, and Information Lifecycle Management to maintain a well-managed environment Conduct an executive workshop with recommendations and next steps There is little debate that managing risk and data are the two biggest obstacles encountered by financial institutions.  Big data is here to stay and risk management certainly is not going anywhere, and ultimately financial services industry organizations that embrace its potential and outline a viable strategy, as well as understand and build a solid analytical foundation, will be best positioned to make the most of it. Matthew Long is a Financial Crime Specialist for Oracle Financial Services. He can be reached at matthew.long AT oracle.com.

  Read the article

• ExpressionEngine Segment Variables Lost on Site Index Page

  - by Jesse Bunch

  Hey Everyone, I've been messing with this for days now and can't seem to figure it out. I am trying to pass a 2nd segment variable to my client's index page. The URL I'm trying is: http://www.compupay.com/site/CSCPA/. The problem is, rather than showing the site's index page with the segment variable of "CSCPA" still in the URL, it shows the index page with no segment variables. Initially, I thought it was a .htaccess problem but I couldn't find anything in it that seemed out of whack. Any ideas? I am posting the .htaccess file so another pair of eyes can see it. Thanks for the help! # -- LG .htaccess Generator Start -- # .htaccess generated by LG .htaccess Generator v1.0.0 # http://leevigraham.com/cms-customisation/expressionengine/addon/lg-htaccess-generator/ # secure .htaccess file <Files .htaccess> order allow,deny deny from all </Files> # Dont list files in index pages IndexIgnore * #URL Segment Support AcceptPathInfo On Options +FollowSymLinks #Redirect old incoming links Redirect 301 /contactus.cfm http://www.compupay.com/about_compupay/contact_us/ Redirect 301 /Internet_Payroll.cfm http://www.compupay.com/payroll_solutions/c/online_payroll/ Redirect 301 /Internet_Payroll_XpressPayroll.cfm http://www.compupay.com/payroll_solutions/xpresspayroll/ Redirect 301 /about_compupay.cfm http://www.compupay.com/about_compupay/news/ Redirect 301 /after_payroll.cfm http://www.compupay.com/after_payroll_solutions/ Redirect 301 /news101507.cfm http://www.compupay.com/about_compupay/news/ Redirect 301 /quote.cfm http://www.compupay.com/payroll_solutions/get_a_free_quote/ Redirect 301 /solution_finder_sm.cfm http://www.compupay.com/ Redirect 301 /state_payroll/mississippi_payroll.cfm http://www.compupay.com/resource_center/state_resources/ Redirect 301 /state_payroll/washington_payroll.cfm http://www.compupay.com/resource_center/state_resources/ #Redirect for old top linked to pages Redirect 301 /Payroll_Services.cfm http://www.compupay.com/payroll_solutions/ Redirect 301 /About_CompuPay.cfm http://www.compupay.com/about_compupay/ Redirect 301 /Partnerships.cfm http://www.compupay.com/business_partner_solutions/ Redirect 301 /about_compupay.cfm?subpage=393 http://www.compupay.com/about_compupay/ Redirect 301 /quote.cfm http://www.compupay.com/payroll_solutions/get_a_free_quote/ Redirect 301 /After_Payroll.cfm http://www.compupay.com/after_payroll_solutions/ Redirect 301 /Accountant_Services.cfm http://www.compupay.com/accountant_solutions/ Redirect 301 /careers/careers_payroll.cfm http://www.compupay.com/about_compupay/careers/ Redirect 301 /Industry_Resources.cfm http://www.compupay.com/resource_center/ Redirect 301 /Client_Resources.cfm http://www.compupay.com/resource_center/client_login/ Redirect 301 /client_resources.cfm?subpage=375 http://www.compupay.com/resource_center/client_login/ Redirect 301 /solution_finder_sm.cfm http://www.compupay.com/payroll_solutions/ Redirect 301 /Internet_Payroll_PowerPayroll.cfm http://www.compupay.com/payroll_solutions/powerpayroll/ Redirect 301 /Payroll_Outsourcing.cfm http://www.compupay.com/payroll_solutions/why_outsource/ Redirect 301 /Phone_Payroll_Fax_Payroll.cfm http://www.compupay.com/payroll_solutions/phone_fax_payroll/ Redirect 301 /contactus.cfm http://www.compupay.com/about_compupay/contact_us/ Redirect 301 /state_payroll/iowa_payroll.cfm http://www.compupay.com/resource_center/state_resources/ Redirect 301 /Construction_Payroll.cfm http://www.compupay.com/payroll_solutions/specialty_payroll/ Redirect 301 /PC_Payroll.cfm http://www.compupay.com/payroll_solutions/c/pc_payroll/ Redirect 301 /state_payroll/washington_payroll.cfm http://www.compupay.com/resource_center/state_resources/ Redirect 301 /Internet_Payroll_XpressPayroll.cfm http://www.compupay.com/payroll_solutions/xpresspayroll/ Redirect 301 /accountant_services.cfm?subpage=404 http://www.compupay.com/accountant_solutions/ Redirect 301 /after_payroll.cfm http://www.compupay.com/after_payroll_solutions/ Redirect 301 /after_payroll.cfm?subpage=361 http://www.compupay.com/after_payroll_solutions/ Redirect 301 /after_payroll.cfm?subpage=362 http://www.compupay.com/after_payroll_solutions/ Redirect 301 /after_payroll.cfm?subpage=363 http://www.compupay.com/after_payroll_solutions/ Redirect 301 /after_payroll.cfm?subpage=364 http://www.compupay.com/after_payroll_solutions/ Redirect 301 /after_payroll.cfm?subpage=365 http://www.compupay.com/after_payroll_solutions/ Redirect 301 /after_payroll.cfm?subpage=366 http://www.compupay.com/after_payroll_solutions/ Redirect 301 /after_payroll.cfm?subpage=367 http://www.compupay.com/after_payroll_solutions/ Redirect 301 /after_payroll.cfm?subpage=368 http://www.compupay.com/after_payroll_solutions/ Redirect 301 /after_payroll.cfm?subpage=369 http://www.compupay.com/after_payroll_solutions/ Redirect 301 /after_payroll.cfm?subpage=416 http://www.compupay.com/after_payroll_solutions/ Redirect 301 /payload_payroll.cfm http://www.compupay.com/payroll_solutions/payload/ Redirect 301 /payroll_services.cfm?subpage=358 http://www.compupay.com/payroll_solutions/ Redirect 301 /payroll_services.cfm?subpage=399 http://www.compupay.com/payroll_solutions/ Redirect 301 /payroll_services.cfm?subpage=409 http://www.compupay.com/payroll_solutions/ Redirect 301 /payroll_services.cfm?subpage=413 http://www.compupay.com/payroll_solutions/ Redirect 301 /payroll_services.cfm?subpage=418 http://www.compupay.com/payroll_solutions/ Redirect 301 /state_payroll/mississippi_payroll.cfm http://www.compupay.com/resource_center/state_resources/ <IfModule mod_rewrite.c> RewriteEngine On RewriteBase / # Remove the www # RewriteCond %{HTTP_HOST} ^www\.(.+)$ [NC] # RewriteRule ^ http://%{HTTP_HOST}%{REQUEST_URI} [L,R=301] # Force www RewriteCond %{HTTP_HOST} !^www.compupay.com$ [NC] RewriteRule ^(.*)$ http://www.compupay.com/$1 [R=301,L] # Add a trailing slash to paths without an extension RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_URI} !(\.[a-zA-Z0-9]{1,5}|/)$ RewriteRule ^(.*)$ $1/ [L,R=301] #Legacy Partner Link Redirect RewriteCond %{QUERY_STRING} partnerCode=(.*) [NC] RewriteRule compupay_payroll.cfm site/%1? [R=301,L] # Catch any remaining requests for .cfm files RewriteCond %{REQUEST_URI} \.cfm RewriteRule ^.*$ http://www.compupay.com/ [R=301,L] #Expression Engine RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule ^(.*)$ /index.php?/$1 [L] AcceptPathInfo On </IfModule> # Remove IE image toolbar <FilesMatch "\.(html|htm|php)$"> Header set imagetoolbar "no" </FilesMatch> # enable gzip compression <FilesMatch "\.(js|css|php)$"> SetOutputFilter DEFLATE </FilesMatch> #Deal with ETag <IfModule mod_headers.c> <FilesMatch "\.(ico|flv|jpg|jpeg|png|gif)$"> Header unset Last-Modified </FilesMatch> <FilesMatch "\.(ico|flv|jpg|jpeg|png|gif|js|css|swf)$"> Header unset ETag FileETag None Header set Cache-Control "public" </FilesMatch> </IfModule> <IfModule mod_expires.c> <FilesMatch "\.(ico|flv|jpg|jpeg|png|gif|css|js)$"> ExpiresActive on ExpiresDefault "access plus 1 year" </FilesMatch> </IfModule> #Force Download PDFs <FilesMatch "\.(?i:pdf)$"> ForceType application/octet-stream Header set Content-Disposition attachment </FilesMatch> #Increase Upload Size php_value upload_max_filesize 5M php_value post_max_size 5M # -- LG .htaccess Generator End --

  Read the article

• WCF Authentication on the Internet - HELP

  - by Eddie

  I have a WCF service using the basicHTTP binding. The service will be targeted to be deployed in production in a DMZ environment on a Windows Server 2008 64 bit running IIS 7.0 and is not in an Active Directory domain. The service will be accessed by a business partner over the Internet with SSL protection. Originally, I had built the service to use x.509 Message authentication with wsHTTPBinding and after a lot of problems I punted and decided to back up and use basicHTTP with UserName authentication. Result: same exact, obscure error message as I received with certificate mode. The service works perfectly inside our domain with the exact same authentication but as soon as I move it to the DMZ I get an error reading: "An unsecured or incorrectly secured fault was received from the other party. See the inner FaultException for the fault code and detail". The inner exception message is: "An error occurred when verifying security for the message." The services' web config with binding configuration is as follows: <services> <service behaviorConfiguration="HSSanoviaFacade.Service1Behavior" name="HSSanoviaFacade.HSSanoviaFacade"> <endpoint address="" binding="basicHttpBinding" contract="HSSanoviaFacade.IHSSanoviaFacade" bindingConfiguration="basicHttp"> <identity> <dns value="localhost" /> </identity> </endpoint> <endpoint address="mex" binding="mexHttpsBinding" contract="IMetadataExchange" /> <host> <baseAddresses> <add baseAddress="https://FULLY QUALIFIED HOST NAME CHANGED TO PROTECT/> </baseAddresses> </host> </service> </services> <bindings> <basicHttpBinding> <binding name="basicHttp"> <security mode="TransportWithMessageCredential"> <message clientCredentialType="UserName" /> </security> </binding> </basicHttpBinding> </bindings> <behaviors> <serviceBehaviors> <behavior name="HSSanoviaFacade.Service1Behavior"> <serviceMetadata httpsGetEnabled="True" /> <serviceDebug includeExceptionDetailInFaults="True" /> </behavior> </serviceBehaviors> </behaviors> The test client's configuration that gets the error: <bindings> <basicHttpBinding> <binding name="BasicHttpBinding_IHSSanoviaFacade" closeTimeout="00:01:00" openTimeout="00:01:00" receiveTimeout="00:10:00" sendTimeout="00:01:00" allowCookies="false" bypassProxyOnLocal="false" hostNameComparisonMode="StrongWildcard" maxBufferSize="65536" maxBufferPoolSize="524288" maxReceivedMessageSize="65536" messageEncoding="Text" textEncoding="utf-8" transferMode="Buffered" useDefaultWebProxy="true"> <readerQuotas maxDepth="32" maxStringContentLength="8192" maxArrayLength="16384" maxBytesPerRead="4096" maxNameTableCharCount="16384" /> <security mode="TransportWithMessageCredential"> <transport clientCredentialType="None" proxyCredentialType="None" realm="" /> <message clientCredentialType="UserName" algorithmSuite="Default" /> </security> </binding> </basicHttpBinding> </bindings> <client> <endpoint address="https://HOST NAME CHANGED TO PROTECT" binding="basicHttpBinding" bindingConfiguration="BasicHttpBinding_IHSSanoviaFacade" contract="MembersService.IHSSanoviaFacade" name="BasicHttpBinding_IHSSanoviaFacade" /> </client> As mentioned earlier, the service works perfectly on the domain and the production IIS box is not on a domain. I have been tweaking and pulling my hair out for 2 weeks now and nothing seems to work. If anyone can help I would appreciate it. Even a recommendation for a work around for authentication. I'd rather not use a custom authentication scheme but use built-in SOAP capabilities. The credentials pass in thru the proxy i.e. proxy.ClientCredentials.UserName.UserName and proxy.ClientCredentials.UserName.Password are valid accounts on both the internal domain in the test environment and as a machine account on the DMZ IIS box.

  Read the article

• Compiler error: Variable or field declared void [closed]

  - by ?? ?

  i get some error when i try to run this, could someone please tell me the mistakes, thank you! [error: C:\Users\Ethan\Desktop\Untitled1.cpp In function `int main()': 25 C:\Users\Ethan\Desktop\Untitled1.cpp variable or field `findfactors' declared void 25 C:\Users\Ethan\Desktop\Untitled1.cpp initializer expression list treated as compound expression] #include<iostream> #include<cmath> using namespace std; void prompt(int&, int&, int&); int gcd(int , int , int );//3 input, 3 output void findfactors(int , int , int, int, int&, int&);//3 input, 2 output void display(int, int, int, int, int);//5 inputs int main() { int a, b, c; //The coefficients of the quadratic polynomial int ag, bg, cg;//value of a, b, c after factor out gcd int f1, f2; //The two factors of a*c which add to be b int g; //The gcd of a, b, c prompt(a, b, c);//Call the prompt function g=gcd(a, b, c);//Calculation of g void findfactors(a, b, c, f1, f2);//Call findFactors on factored polynomial display(g, f1, f2, a, c);//Call display function to display the factored polynomial system("PAUSE"); return 0; } void prompt(int& num1, int& num2, int& num3) //gets 3 ints from the user { cout << "This program factors polynomials of the form ax^2+bx+c."<<endl; while(num1==0) { cout << "Enter a value for a: "; cin >> num1; if(num1==0) { cout<< "a must be non-zero."<<endl; } } while(num2==0 && num3==0) { cout << "Enter a value for b: "; cin >> num2; cout << "Enter a value for c: "; cin >> num3; if(num2==0 && num3==0) { cout<< "b and c cannot both be 0."<<endl; } } } int gcd(int num1, int num2, int num3) { int k=2, gcd=1; while (k<=num1 && k<=num2 && k<=num3) { if (num1%k==0 && num2%k==0 && num3%k==0) gcd=k; k++; } return gcd; } void findFactors(int Ag, int Bg, int Cg,int& F1, int& F2) { int y=Ag*Cg; int z=sqrt(abs(y)); for(int i=-z; i<=z; i++) //from -sqrt(|y|) to sqrt(|y|) { if(i==0)i++; //skips 0 if(y%i==0) //if i is a factor of y { if(i+y/i==Bg) //if i and its partner add to be b F1=i, F2=y/i; else F1=0, F2=0; } } } void display(int G, int factor1, int factor2, int A, int C) { int k=2, gcd1=1; while (k<=A && k<=factor1) { if (A%k==0 && factor1%k==0) gcd1=k; k++; } int t=2, gcd2=1; while (t<=factor2 && t<=C) { if (C%t==0 && factor2%t==0) gcd2=t; t++; } cout<<showpos<<G<<"*("<<gcd1<<"x"<<gcd2<<")("<<A/gcd1<<"x"<<C/gcd2<<")"<<endl; }

  Read the article

• An Introduction to jQuery Templates

  - by Stephen Walther

  The goal of this blog entry is to provide you with enough information to start working with jQuery Templates. jQuery Templates enable you to display and manipulate data in the browser. For example, you can use jQuery Templates to format and display a set of database records that you have retrieved with an Ajax call. jQuery Templates supports a number of powerful features such as template tags, template composition, and wrapped templates. I’ll concentrate on the features that I think that you will find most useful. In order to focus on the jQuery Templates feature itself, this blog entry is server technology agnostic. All the samples use HTML pages instead of ASP.NET pages. In a future blog entry, I’ll focus on using jQuery Templates with ASP.NET Web Forms and ASP.NET MVC (You can do some pretty powerful things when jQuery Templates are used on the client and ASP.NET is used on the server). Introduction to jQuery Templates The jQuery Templates plugin was developed by the Microsoft ASP.NET team in collaboration with the open-source jQuery team. While working at Microsoft, I wrote the original proposal for jQuery Templates, Dave Reed wrote the original code, and Boris Moore wrote the final code. The jQuery team – especially John Resig – was very involved in each step of the process. Both the jQuery community and ASP.NET communities were very active in providing feedback. jQuery Templates will be included in the jQuery core library (the jQuery.js library) when jQuery 1.5 is released. Until jQuery 1.5 is released, you can download the jQuery Templates plugin from the jQuery Source Code Repository or you can use jQuery Templates directly from the ASP.NET CDN. The documentation for jQuery Templates is already included with the official jQuery documentation at http://api.jQuery.com. The main entry for jQuery templates is located under the topic plugins/templates. A Basic Sample of jQuery Templates Let’s start with a really simple sample of using jQuery Templates. We’ll use the plugin to display a list of books stored in a JavaScript array. Here’s the complete code: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html > <head> <title>Intro</title> <link href="0_Site.css" rel="stylesheet" type="text/css" /> </head> <body> <div id="pageContent"> <h1>ASP.NET Bookstore</h1> <div id="bookContainer"></div> </div> <script id="bookTemplate" type="text/x-jQuery-tmpl"> <div> <img src="BookPictures/${picture}" alt="" /> <h2>${title}</h2> price: ${formatPrice(price)} </div> </script> <script type="text/javascript" src="http://ajax.aspnetcdn.com/ajax/jQuery/jquery-1.4.4.js"></script> <script type="text/javascript" src="http://ajax.aspnetcdn.com/ajax/jquery.templates/beta1/jquery.tmpl.js"></script> <script type="text/javascript"> // Create an array of books var books = [ { title: "ASP.NET 4 Unleashed", price: 37.79, picture: "AspNet4Unleashed.jpg" }, { title: "ASP.NET MVC Unleashed", price: 44.99, picture: "AspNetMvcUnleashed.jpg" }, { title: "ASP.NET Kick Start", price: 4.00, picture: "AspNetKickStart.jpg" }, { title: "ASP.NET MVC Unleashed iPhone", price: 44.99, picture: "AspNetMvcUnleashedIPhone.jpg" }, ]; // Render the books using the template $("#bookTemplate").tmpl(books).appendTo("#bookContainer"); function formatPrice(price) { return "$" + price.toFixed(2); } </script> </body> </html> When you open this page in a browser, a list of books is displayed: There are several things going on in this page which require explanation. First, notice that the page uses both the jQuery 1.4.4 and jQuery Templates libraries. Both libraries are retrieved from the ASP.NET CDN: <script type="text/javascript" src="http://ajax.aspnetcdn.com/ajax/jQuery/jquery-1.4.4.js"></script> <script type="text/javascript" src="http://ajax.aspnetcdn.com/ajax/jquery.templates/beta1/jquery.tmpl.js"></script> You can use the ASP.NET CDN for free (even for production websites). You can learn more about the files included on the ASP.NET CDN by visiting the ASP.NET CDN documentation page. Second, you should notice that the actual template is included in a script tag with a special MIME type: <script id="bookTemplate" type="text/x-jQuery-tmpl"> <div> <img src="BookPictures/${picture}" alt="" /> <h2>${title}</h2> price: ${formatPrice(price)} </div> </script> This template is displayed for each of the books rendered by the template. The template displays a book picture, title, and price. Notice that the SCRIPT tag which wraps the template has a MIME type of text/x-jQuery-tmpl. Why is the template wrapped in a SCRIPT tag and why the strange MIME type? When a browser encounters a SCRIPT tag with an unknown MIME type, it ignores the content of the tag. This is the behavior that you want with a template. You don’t want a browser to attempt to parse the contents of a template because this might cause side effects. For example, the template above includes an <img> tag with a src attribute that points at “BookPictures/${picture}”. You don’t want the browser to attempt to load an image at the URL “BookPictures/${picture}”. Instead, you want to prevent the browser from processing the IMG tag until the ${picture} expression is replaced by with the actual name of an image by the jQuery Templates plugin. If you are not worried about browser side-effects then you can wrap a template inside any HTML tag that you please. For example, the following DIV tag would also work with the jQuery Templates plugin: <div id="bookTemplate" style="display:none"> <div> <h2>${title}</h2> price: ${formatPrice(price)} </div> </div> Notice that the DIV tag includes a style=”display:none” attribute to prevent the template from being displayed until the template is parsed by the jQuery Templates plugin. Third, notice that the expression ${…} is used to display the value of a JavaScript expression within a template. For example, the expression ${title} is used to display the value of the book title property. You can use any JavaScript function that you please within the ${…} expression. For example, in the template above, the book price is formatted with the help of the custom JavaScript formatPrice() function which is defined lower in the page. Fourth, and finally, the template is rendered with the help of the tmpl() method. The following statement selects the bookTemplate and renders an array of books using the bookTemplate. The results are appended to a DIV element named bookContainer by using the standard jQuery appendTo() method. $("#bookTemplate").tmpl(books).appendTo("#bookContainer"); Using Template Tags Within a template, you can use any of the following template tags. {{tmpl}} – Used for template composition. See the section below. {{wrap}} – Used for wrapped templates. See the section below. {{each}} – Used to iterate through a collection. {{if}} – Used to conditionally display template content. {{else}} – Used with {{if}} to conditionally display template content. {{html}} – Used to display the value of an HTML expression without encoding the value. Using ${…} or {{= }} performs HTML encoding automatically. {{= }}-- Used in exactly the same way as ${…}. {{! }} – Used for displaying comments. The contents of a {{!...}} tag are ignored. For example, imagine that you want to display a list of blog entries. Each blog entry could, possibly, have an associated list of categories. The following page illustrates how you can use the { if}} and {{each}} template tags to conditionally display categories for each blog entry:   <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <title>each</title> <link href="1_Site.css" rel="stylesheet" type="text/css" /> </head> <body> <div id="blogPostContainer"></div> <script id="blogPostTemplate" type="text/x-jQuery-tmpl"> <h1>${postTitle}</h1> <p> ${postEntry} </p> {{if categories}} Categories: {{each categories}} <i>${$value}</i> {{/each}} {{else}} Uncategorized {{/if}} </script> <script type="text/javascript" src="http://ajax.aspnetcdn.com/ajax/jQuery/jquery-1.4.4.js"></script> <script type="text/javascript" src="http://ajax.aspnetcdn.com/ajax/jquery.templates/beta1/jquery.tmpl.js"></script> <script type="text/javascript"> var blogPosts = [ { postTitle: "How to fix a sink plunger in 5 minutes", postEntry: "Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Maecenas porttitor congue massa. Fusce posuere, magna sed pulvinar ultricies, purus lectus malesuada libero, sit amet commodo magna eros quis urna.", categories: ["HowTo", "Sinks", "Plumbing"] }, { postTitle: "How to remove a broken lightbulb", postEntry: "Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Maecenas porttitor congue massa. Fusce posuere, magna sed pulvinar ultricies, purus lectus malesuada libero, sit amet commodo magna eros quis urna.", categories: ["HowTo", "Lightbulbs", "Electricity"] }, { postTitle: "New associate website", postEntry: "Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Maecenas porttitor congue massa. Fusce posuere, magna sed pulvinar ultricies, purus lectus malesuada libero, sit amet commodo magna eros quis urna." } ]; // Render the blog posts $("#blogPostTemplate").tmpl(blogPosts).appendTo("#blogPostContainer"); </script> </body> </html> When this page is opened in a web browser, the following list of blog posts and categories is displayed: Notice that the first and second blog entries have associated categories but the third blog entry does not. The third blog entry is “Uncategorized”. The template used to render the blog entries and categories looks like this: <script id="blogPostTemplate" type="text/x-jQuery-tmpl"> <h1>${postTitle}</h1> <p> ${postEntry} </p> {{if categories}} Categories: {{each categories}} <i>${$value}</i> {{/each}} {{else}} Uncategorized {{/if}} </script> Notice the special expression $value used within the {{each}} template tag. You can use $value to display the value of the current template item. In this case, $value is used to display the value of each category in the collection of categories. Template Composition When building a fancy page, you might want to build a template out of multiple templates. In other words, you might want to take advantage of template composition. For example, imagine that you want to display a list of products. Some of the products are being sold at their normal price and some of the products are on sale. In that case, you might want to use two different templates for displaying a product: a productTemplate and a productOnSaleTemplate. The following page illustrates how you can use the {{tmpl}} tag to build a template from multiple templates:   <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <title>Composition</title> <link href="2_Site.css" rel="stylesheet" type="text/css" /> </head> <body> <div id="pageContainer"> <h1>Products</h1> <div id="productListContainer"></div> <!-- Show list of products using composition --> <script id="productListTemplate" type="text/x-jQuery-tmpl"> <div> {{if onSale}} {{tmpl "#productOnSaleTemplate"}} {{else}} {{tmpl "#productTemplate"}} {{/if}} </div> </script> <!-- Show product --> <script id="productTemplate" type="text/x-jQuery-tmpl"> ${name} </script> <!-- Show product on sale --> <script id="productOnSaleTemplate" type="text/x-jQuery-tmpl"> <b>${name}</b> <img src="images/on_sale.png" alt="On Sale" /> </script> <script type="text/javascript" src="http://ajax.aspnetcdn.com/ajax/jQuery/jquery-1.4.4.js"></script> <script type="text/javascript" src="http://ajax.aspnetcdn.com/ajax/jquery.templates/beta1/jquery.tmpl.js"></script> <script type="text/javascript"> var products = [ { name: "Laptop", onSale: false }, { name: "Apples", onSale: true }, { name: "Comb", onSale: false } ]; $("#productListTemplate").tmpl(products).appendTo("#productListContainer"); </script> </div> </body> </html>   In the page above, the main template used to display the list of products looks like this: <script id="productListTemplate" type="text/x-jQuery-tmpl"> <div> {{if onSale}} {{tmpl "#productOnSaleTemplate"}} {{else}} {{tmpl "#productTemplate"}} {{/if}} </div> </script>   If a product is on sale then the product is displayed with the productOnSaleTemplate (which includes an on sale image): <script id="productOnSaleTemplate" type="text/x-jQuery-tmpl"> <b>${name}</b> <img src="images/on_sale.png" alt="On Sale" /> </script>   Otherwise, the product is displayed with the normal productTemplate (which does not include the on sale image): <script id="productTemplate" type="text/x-jQuery-tmpl"> ${name} </script>   You can pass a parameter to the {{tmpl}} tag. The parameter becomes the data passed to the template rendered by the {{tmpl}} tag. For example, in the previous section, we used the {{each}} template tag to display a list of categories for each blog entry like this: <script id="blogPostTemplate" type="text/x-jQuery-tmpl"> <h1>${postTitle}</h1> <p> ${postEntry} </p> {{if categories}} Categories: {{each categories}} <i>${$value}</i> {{/each}} {{else}} Uncategorized {{/if}} </script>   Another way to create this template is to use template composition like this: <script id="blogPostTemplate" type="text/x-jQuery-tmpl"> <h1>${postTitle}</h1> <p> ${postEntry} </p> {{if categories}} Categories: {{tmpl(categories) "#categoryTemplate"}} {{else}} Uncategorized {{/if}} </script> <script id="categoryTemplate" type="text/x-jQuery-tmpl"> <i>${$data}</i> &nbsp; </script>   Using the {{each}} tag or {{tmpl}} tag is largely a matter of personal preference. Wrapped Templates The {{wrap}} template tag enables you to take a chunk of HTML and transform the HTML into another chunk of HTML (think easy XSLT). When you use the {{wrap}} tag, you work with two templates. The first template contains the HTML being transformed and the second template includes the filter expressions for transforming the HTML. For example, you can use the {{wrap}} template tag to transform a chunk of HTML into an interactive tab strip: When you click any of the tabs, you see the corresponding content. This tab strip was created with the following page: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <title>Wrapped Templates</title> <style type="text/css"> body { font-family: Arial; background-color:black; } .tabs div { display:inline-block; border-bottom: 1px solid black; padding:4px; background-color:gray; cursor:pointer; } .tabs div.tabState_true { background-color:white; border-bottom:1px solid white; } .tabBody { border-top:1px solid white; padding:10px; background-color:white; min-height:400px; width:400px; } </style> </head> <body> <div id="tabsView"></div> <script id="tabsContent" type="text/x-jquery-tmpl"> {{wrap "#tabsWrap"}} <h3>Tab 1</h3> <div> Content of tab 1. Lorem ipsum dolor <b>sit</b> amet, consectetuer adipiscing elit. Maecenas porttitor congue massa. Fusce posuere, magna sed pulvinar ultricies, purus lectus malesuada libero, sit amet commodo magna eros quis urna. </div> <h3>Tab 2</h3> <div> Content of tab 2. Lorem ipsum dolor <b>sit</b> amet, consectetuer adipiscing elit. Maecenas porttitor congue massa. Fusce posuere, magna sed pulvinar ultricies, purus lectus malesuada libero, sit amet commodo magna eros quis urna. </div> <h3>Tab 3</h3> <div> Content of tab 3. Lorem ipsum dolor <b>sit</b> amet, consectetuer adipiscing elit. Maecenas porttitor congue massa. Fusce posuere, magna sed pulvinar ultricies, purus lectus malesuada libero, sit amet commodo magna eros quis urna. </div> {{/wrap}} </script> <script id="tabsWrap" type="text/x-jquery-tmpl"> <div class="tabs"> {{each $item.html("h3", true)}} <div class="tabState_${$index === selectedTabIndex}"> ${$value} </div> {{/each}} </div> <div class="tabBody"> {{html $item.html("div")[selectedTabIndex]}} </div> </script> <script type="text/javascript" src="http://ajax.aspnetcdn.com/ajax/jQuery/jquery-1.4.4.js"></script> <script type="text/javascript" src="http://ajax.aspnetcdn.com/ajax/jquery.templates/beta1/jquery.tmpl.js"></script> <script type="text/javascript"> // Global for tracking selected tab var selectedTabIndex = 0; // Render the tab strip $("#tabsContent").tmpl().appendTo("#tabsView"); // When a tab is clicked, update the tab strip $("#tabsView") .delegate(".tabState_false", "click", function () { var templateItem = $.tmplItem(this); selectedTabIndex = $(this).index(); templateItem.update(); }); </script> </body> </html>   The “source” for the tab strip is contained in the following template: <script id="tabsContent" type="text/x-jquery-tmpl"> {{wrap "#tabsWrap"}} <h3>Tab 1</h3> <div> Content of tab 1. Lorem ipsum dolor <b>sit</b> amet, consectetuer adipiscing elit. Maecenas porttitor congue massa. Fusce posuere, magna sed pulvinar ultricies, purus lectus malesuada libero, sit amet commodo magna eros quis urna. </div> <h3>Tab 2</h3> <div> Content of tab 2. Lorem ipsum dolor <b>sit</b> amet, consectetuer adipiscing elit. Maecenas porttitor congue massa. Fusce posuere, magna sed pulvinar ultricies, purus lectus malesuada libero, sit amet commodo magna eros quis urna. </div> <h3>Tab 3</h3> <div> Content of tab 3. Lorem ipsum dolor <b>sit</b> amet, consectetuer adipiscing elit. Maecenas porttitor congue massa. Fusce posuere, magna sed pulvinar ultricies, purus lectus malesuada libero, sit amet commodo magna eros quis urna. </div> {{/wrap}} </script>   The tab strip is created with a list of H3 elements (which represent each tab) and DIV elements (which represent the body of each tab). Notice that the HTML content is wrapped in the {{wrap}} template tag. This template tag points at the following tabsWrap template: <script id="tabsWrap" type="text/x-jquery-tmpl"> <div class="tabs"> {{each $item.html("h3", true)}} <div class="tabState_${$index === selectedTabIndex}"> ${$value} </div> {{/each}} </div> <div class="tabBody"> {{html $item.html("div")[selectedTabIndex]}} </div> </script> The tabs DIV contains all of the tabs. The {{each}} template tag is used to loop through each of the H3 elements from the source template and render a DIV tag that represents a particular tab. The template item html() method is used to filter content from the “source” HTML template. The html() method accepts a jQuery selector for its first parameter. The tabs are retrieved from the source template by using an h3 filter. The second parameter passed to the html() method – the textOnly parameter -- causes the filter to return the inner text of each h3 element. You can learn more about the html() method at the jQuery website (see the section on $item.html()). The tabBody DIV renders the body of the selected tab. Notice that the {{html}} template tag is used to display the tab body so that HTML content in the body won’t be HTML encoded. The html() method is used, once again, to grab all of the DIV elements from the source HTML template. The selectedTabIndex global variable is used to display the contents of the selected tab. Remote Templates A common feature request for jQuery templates is support for remote templates. Developers want to be able to separate templates into different files. Adding support for remote templates requires only a few lines of extra code (Dave Ward has a nice blog entry on this). For example, the following page uses a remote template from a file named BookTemplate.htm: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <title>Remote Templates</title> <link href="0_Site.css" rel="stylesheet" type="text/css" /> </head> <body> <div id="pageContent"> <h1>ASP.NET Bookstore</h1> <div id="bookContainer"></div> </div> <script type="text/javascript" src="http://ajax.aspnetcdn.com/ajax/jQuery/jquery-1.4.4.js"></script> <script type="text/javascript" src="http://ajax.aspnetcdn.com/ajax/jquery.templates/beta1/jquery.tmpl.js"></script> <script type="text/javascript"> // Create an array of books var books = [ { title: "ASP.NET 4 Unleashed", price: 37.79, picture: "AspNet4Unleashed.jpg" }, { title: "ASP.NET MVC Unleashed", price: 44.99, picture: "AspNetMvcUnleashed.jpg" }, { title: "ASP.NET Kick Start", price: 4.00, picture: "AspNetKickStart.jpg" }, { title: "ASP.NET MVC Unleashed iPhone", price: 44.99, picture: "AspNetMvcUnleashedIPhone.jpg" }, ]; // Get the remote template $.get("BookTemplate.htm", null, function (bookTemplate) { // Render the books using the remote template $.tmpl(bookTemplate, books).appendTo("#bookContainer"); }); function formatPrice(price) { return "$" + price.toFixed(2); } </script> </body> </html>   The remote template is retrieved (and rendered) with the following code: // Get the remote template $.get("BookTemplate.htm", null, function (bookTemplate) { // Render the books using the remote template $.tmpl(bookTemplate, books).appendTo("#bookContainer"); });   This code uses the standard jQuery $.get() method to get the BookTemplate.htm file from the server with an Ajax request. After the BookTemplate.htm file is successfully retrieved, the $.tmpl() method is used to render an array of books with the template. Here’s what the BookTemplate.htm file looks like: <div> <img src="BookPictures/${picture}" alt="" /> <h2>${title}</h2> price: ${formatPrice(price)} </div> Notice that the template in the BooksTemplate.htm file is not wrapped by a SCRIPT element. There is no need to wrap the template in this case because there is no possibility that the template will get interpreted before you want it to be interpreted. If you plan to use the bookTemplate multiple times – for example, you are paging or sorting the books -- then you should compile the template into a function and cache the compiled template function. For example, the following page can be used to page through a list of 100 products (using iPhone style More paging). <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <title>Template Caching</title> <link href="6_Site.css" rel="stylesheet" type="text/css" /> </head> <body> <h1>Products</h1> <div id="productContainer"></div> <button id="more">More</button> <script type="text/javascript" src="http://ajax.aspnetcdn.com/ajax/jQuery/jquery-1.4.4.js"></script> <script type="text/javascript" src="http://ajax.aspnetcdn.com/ajax/jquery.templates/beta1/jquery.tmpl.js"></script> <script type="text/javascript"> // Globals var pageIndex = 0; // Create an array of products var products = []; for (var i = 0; i < 100; i++) { products.push({ name: "Product " + (i + 1) }); } // Get the remote template $.get("ProductTemplate.htm", null, function (productTemplate) { // Compile and cache the template $.template("productTemplate", productTemplate); // Render the products renderProducts(0); }); $("#more").click(function () { pageIndex++; renderProducts(); }); function renderProducts() { // Get page of products var pageOfProducts = products.slice(pageIndex * 5, pageIndex * 5 + 5); // Used cached productTemplate to render products $.tmpl("productTemplate", pageOfProducts).appendTo("#productContainer"); } function formatPrice(price) { return "$" + price.toFixed(2); } </script> </body> </html>   The ProductTemplate is retrieved from an external file named ProductTemplate.htm. This template is retrieved only once. Furthermore, it is compiled and cached with the help of the $.template() method: // Get the remote template $.get("ProductTemplate.htm", null, function (productTemplate) { // Compile and cache the template $.template("productTemplate", productTemplate); // Render the products renderProducts(0); });   The $.template() method compiles the HTML representation of the template into a JavaScript function and caches the template function with the name productTemplate. The cached template can be used by calling the $.tmp() method. The productTemplate is used in the renderProducts() method: function renderProducts() { // Get page of products var pageOfProducts = products.slice(pageIndex * 5, pageIndex * 5 + 5); // Used cached productTemplate to render products $.tmpl("productTemplate", pageOfProducts).appendTo("#productContainer"); } In the code above, the first parameter passed to the $.tmpl() method is the name of a cached template. Working with Template Items In this final section, I want to devote some space to discussing Template Items. A new Template Item is created for each rendered instance of a template. For example, if you are displaying a list of 100 products with a template, then 100 Template Items are created. A Template Item has the following properties and methods: data – The data associated with the Template Instance. For example, a product. tmpl – The template associated with the Template Instance. parent – The parent template item if the template is nested. nodes – The HTML content of the template. calls – Used by {{wrap}} template tag. nest – Used by {{tmpl}} template tag. wrap – Used to imperatively enable wrapped templates. html – Used to filter content from a wrapped template. See the above section on wrapped templates. update – Used to re-render a template item. The last method – the update() method -- is especially interesting because it enables you to re-render a template item with new data or even a new template. For example, the following page displays a list of books. When you hover your mouse over any of the books, additional book details are displayed. In the following screenshot, details for ASP.NET Kick Start are displayed. <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <title>Template Item</title> <link href="0_Site.css" rel="stylesheet" type="text/css" /> </head> <body> <div id="pageContent"> <h1>ASP.NET Bookstore</h1> <div id="bookContainer"></div> </div> <script id="bookTemplate" type="text/x-jQuery-tmpl"> <div class="bookItem"> <img src="BookPictures/${picture}" alt="" /> <h2>${title}</h2> price: ${formatPrice(price)} </div> </script> <script id="bookDetailsTemplate" type="text/x-jQuery-tmpl"> <div class="bookItem"> <img src="BookPictures/${picture}" alt="" /> <h2>${title}</h2> price: ${formatPrice(price)} <p> ${description} </p> </div> </script> <script type="text/javascript" src="http://ajax.aspnetcdn.com/ajax/jQuery/jquery-1.4.4.js"></script> <script type="text/javascript" src="http://ajax.aspnetcdn.com/ajax/jquery.templates/beta1/jquery.tmpl.js"></script> <script type="text/javascript"> // Create an array of books var books = [ { title: "ASP.NET 4 Unleashed", price: 37.79, picture: "AspNet4Unleashed.jpg", description: "The most comprehensive book on Microsoft’s new ASP.NET 4.. " }, { title: "ASP.NET MVC Unleashed", price: 44.99, picture: "AspNetMvcUnleashed.jpg", description: "Writing for professional programmers, Walther explains the crucial concepts that make the Model-View-Controller (MVC) development paradigm work…" }, { title: "ASP.NET Kick Start", price: 4.00, picture: "AspNetKickStart.jpg", description: "Visual Studio .NET is the premier development environment for creating .NET applications…." }, { title: "ASP.NET MVC Unleashed iPhone", price: 44.99, picture: "AspNetMvcUnleashedIPhone.jpg", description: "ASP.NET MVC Unleashed for the iPhone…" }, ]; // Render the books using the template $("#bookTemplate").tmpl(books).appendTo("#bookContainer"); // Get compiled details template var bookDetailsTemplate = $("#bookDetailsTemplate").template(); // Add hover handler $(".bookItem").mouseenter(function () { // Get template item associated with DIV var templateItem = $(this).tmplItem(); // Change template to compiled template templateItem.tmpl = bookDetailsTemplate; // Re-render template templateItem.update(); }); function formatPrice(price) { return "$" + price.toFixed(2); } </script> </body> </html>   There are two templates used to display a book: bookTemplate and bookDetailsTemplate. When you hover your mouse over a template item, the standard bookTemplate is swapped out for the bookDetailsTemplate. The bookDetailsTemplate displays a book description. The books are rendered with the bookTemplate with the following line of code: // Render the books using the template $("#bookTemplate").tmpl(books).appendTo("#bookContainer");   The following code is used to swap the bookTemplate and the bookDetailsTemplate to show details for a book: // Get compiled details template var bookDetailsTemplate = $("#bookDetailsTemplate").template(); // Add hover handler $(".bookItem").mouseenter(function () { // Get template item associated with DIV var templateItem = $(this).tmplItem(); // Change template to compiled template templateItem.tmpl = bookDetailsTemplate; // Re-render template templateItem.update(); });   When you hover your mouse over a DIV element rendered by the bookTemplate, the mouseenter handler executes. First, this handler retrieves the Template Item associated with the DIV element by calling the tmplItem() method. The tmplItem() method returns a Template Item. Next, a new template is assigned to the Template Item. Notice that a compiled version of the bookDetailsTemplate is assigned to the Template Item’s tmpl property. The template is compiled earlier in the code by calling the template() method. Finally, the Template Item update() method is called to re-render the Template Item with the bookDetailsTemplate instead of the original bookTemplate. Summary This is a long blog entry and I still have not managed to cover all of the features of jQuery Templates J However, I’ve tried to cover the most important features of jQuery Templates such as template composition, template wrapping, and template items. To learn more about jQuery Templates, I recommend that you look at the documentation for jQuery Templates at the official jQuery website. Another great way to learn more about jQuery Templates is to look at the (unminified) source code.

  Read the article

• Building The Right SharePoint Team For Your Organization

  - by Mark Rackley

  I see the question posted fairly often asking what kind SharePoint team an organization should have. How many people do I need? What roles do I need to fill? What is best for my organization? Well, just like every other answer in SharePoint, the correct answer is “it depends”. Do you ever get sick of hearing that??? I know I do… So, let me give you my thoughts and opinions based upon my experience and what I’ve seen and let you come to your own conclusions. What are the possible SharePoint roles? I guess the first thing you need to understand are the different roles that exist in SharePoint (and their are LOTS). Remember, SharePoint is a massive beast and you will NOT find one person who can do it all. If you are hoping to find that person you will be sorely disappointed. For the most part this is true in SharePoint 2007 and 2010. However, generally things are improved in 2010 and easier for junior individuals to grasp. SharePoint Administrator The absolutely positively only role that you should not be without no matter the size of your organization or SharePoint deployment is a SharePoint administrator. These guys are essential to keeping things running and figuring out what’s wrong when things aren’t running well. These unsung heroes do more before 10 am than I do all day. The bad thing is, when these guys are awesome, you don’t even know they exist because everything is running so smoothly. You should definitely invest some time and money here to make sure you have some competent if not rockstar help. You need an admin who truly loves SharePoint and will go that extra mile when necessary. Let me give you a real world example of what I’m talking about: We have a rockstar admin… and I’m sure she’s sick of my throwing her name around so she’ll just have to live with remaining anonymous in this post… sorry Lori… Anyway! A couple of weeks ago our Server teams came to us and said Hi Lori, I’m finalizing the MOSS servers and doing updates that require a restart; can I restart them? Seems like a harmless request from your server team does it not? Sure, go ahead and apply the patches and reboot during our scheduled maintenance window. No problem? right? Sounded fair to me… but no…. not to our fearless SharePoint admin… I need a complete list of patches that will be applied. There is an update that is out there that will break SharePoint… KB973917 is the patch that has been shown to cause issues. What? You mean Microsoft released a patch that would actually adversely affect SharePoint? If we did NOT have a rockstar admin, our server team would have applied these patches and then when some problem occurred in SharePoint we’d have to go through the fun task of tracking down exactly what caused the issue and resolve it. How much time would that have taken? If you have a junior SharePoint admin or an admin who’s not out there staying on top of what’s going on you could have spent days tracking down something so simple as applying a patch you should not have applied. I will even go as far to say the only SharePoint rockstar you NEED in your organization is a SharePoint admin. You can always outsource really complicated development projects or bring in a rockstar contractor every now and then to make sure you aren’t way off track in other areas. For your day-to-day sanity and to keep SharePoint running smoothly, you need an awesome Admin. Some rockstars in this category are: Ben Curry, Mike Watson, Joel Oleson, Todd Klindt, Shane Young, John Ferringer, Sean McDonough, and of course Lori Gowin. SharePoint Developer Another essential role for your SharePoint deployment is a SharePoint developer. Things do start to get a little hazy here and there are many flavors of “developers”. Are you writing custom code? using SharePoint Designer? What about SharePoint Branding?  Are all of these considered developers? I would say yes. Are they interchangeable? I’d say no. Development in SharePoint is such a large beast in itself. I would say that it’s not so large that you can’t know it all well, but it is so large that there are many people who specialize in one particular category. If you are lucky enough to have someone on staff who knows it all well, you better make sure they are well taken care of because those guys are ready-made to move over to a consulting role and charge you 3 times what you are probably paying them. :) Some of the all-around rockstars are Eric Shupps, Andrew Connell (go Razorbacks), Rob Foster, Paul Schaeflein, and Todd Bleeker SharePoint Power User/No-Code Solutions Developer These SharePoint Swiss Army Knives are essential for quick wins in your organization. These people can twist the out-of-the-box functionality to make it do things you would not even imagine. Give these guys SharePoint Designer, jQuery, InfoPath, and a little time and they will create views, dashboards, and KPI’s that will blow your mind away and give your execs the “wow” they are looking for. Not only can they deliver that wow factor, but they can mashup, merge, and really help make your SharePoint application usable and deliver an overall better user experience. Before you hand off a project to your SharePoint Custom Code developer, let one of these rockstars look at it and show you what they can do (in probably less time). I would say the second most important role you can fill in your organization is one of these guys. Rockstars in this category are Christina Wheeler, Laura Rogers, Jennifer Mason, and Mark Miller SharePoint Developer – Custom Code If you want to really integrate SharePoint into your legacy systems, or really twist it and make it bend to your will, you are going to have to open up Visual Studio and write some custom code.  Remember, SharePoint is essentially just a big, huge, ginormous .NET application, so you CAN write code to make it do ANYTHING, but do you really want to spend the time and effort to do so? At some point with every other form of SharePoint development you are going to run into SOME limitation (SPD Workflows is the big one that comes to mind). If you truly want to knock down all the walls then custom development is the way to go. PLEASE keep in mind when you are looking for a custom code developer that a .NET developer does NOT equal a SharePoint developer. Just SOME of the things these guys write are: Custom Workflows Custom Web Parts Web Service functionality Import data from legacy systems Export data to legacy systems Custom Actions Event Receivers Service Applications (2010) These guys are also the ones generally responsible for packaging everything up into solution packages (you are doing that, right?). Rockstars in this category are Phil Wicklund, Christina Wheeler, Geoff Varosky, and Brian Jackett. SharePoint Branding “But it LOOKS like SharePoint!” Somebody call the WAAAAAAAAAAAAHMbulance…   Themes, Master Pages, Page Layouts, Zones, and over 2000 styles in CSS.. these guys not only have to be comfortable with all of SharePoint’s quirks and pain points when branding, but they have to know it TWICE for publishing and non-publishing sites.  Not only that, but these guys really need to have an eye for graphic design and be able to translate the ramblings of business into something visually stunning. They also have to be comfortable with XSLT, XML, and be able to hand off what they do to your custom developers for them to package as solutions (which you are doing, right?). These rockstars include Heater Waterman, Cathy Dew, and Marcy Kellar SharePoint Architect SharePoint Architects are generally SharePoint Admins or Developers who have moved into more of a BA role? Is that fair to say? These guys really have a grasp and understanding for what SharePoint IS and what it can do. These guys help you structure your farms to meet your needs and help you design your applications the correct way. It’s always a good idea to bring in a rockstar SharePoint Architect to do a sanity check and make sure you aren’t doing anything stupid.  Most organizations probably do not have a rockstar architect on staff. These guys are generally brought in at the deployment of a farm, upgrade of a farm, or for large development projects. I personally also find architects very useful for sitting down with the business to translate their needs into what SharePoint can do. A good architect will be able to pick out what can be done out-of-the-box and what has to be custom built and hand those requirements to the development Staff. Architects can generally fill in as an admin or a developer when needed. Some rockstar architects are Rick Taylor, Dan Usher, Bill English, Spence Harbar, Neil Hodgkins, Eric Harlan, and Bjørn Furuknap. Other Roles / Specialties On top of all these other roles you also get these people who specialize in things like Reporting, BDC (BCS in 2010), Search, Performance, Security, Project Management, etc... etc... etc... Again, most organizations will not have one of these gurus on staff, they’ll just pay out the nose for them when they need them. :) SharePoint End User Everyone else in your organization that touches SharePoint falls into this category. What they actually DO in SharePoint is determined by your governance and what permissions you give these guys. Hopefully you have these guys on a fairly short leash and are NOT giving them access to tools like SharePoint Designer. Sadly end users are the ones who truly make your deployment a success by using it, but are also your biggest enemy in breaking it.  :)  We love you guys… really!!! Okay, all that’s fine and dandy, but what should MY SharePoint team look like? It depends! Okay… Are you just doing out of the box team sites with no custom development? Then you are probably fine with a great Admin team and a great No-Code Solution Development team. How many people do you need? Depends on how busy you can keep them. Sorry, can’t answer the question about numbers without knowing your specific needs. I can just tell you who you MIGHT need and what they will do for you. I’ll leave you with what my ideal SharePoint Team would look like for a particular scenario: Farm / Organization Structure Dev, QA, and 2 Production Farms. 5000 – 10000 Users Custom Development and Integration with legacy systems Team Sites, My Sites, Intranet, Document libraries and overall company collaboration Team Rockstar SharePoint Administrator 2-3 junior SharePoint Administrators SharePoint Architect / Lead Developer 2 Power User / No-Code Solution Developers 2-3 Custom Code developers Branding expert With a team of that size and skill set, they should be able to keep a substantial SharePoint deployment running smoothly and meet your business needs. This does NOT mean that you would not need to bring in contract help from time to time when you need an uber specialist in one area. Also, this team assumes there will be ongoing development for the life of your SharePoint farm. If you are just going to be doing sporadic custom development, it might make sense to partner with an awesome firm that specializes in that sort of work (I can give you the name of a couple if you are interested).  Again though, the size of your team depends on the number of requests you are receiving and how much active deployment you are doing. So, don’t bring in a team that looks like this and then yell at me because they are sitting around with nothing to do or are so overwhelmed that nothing is getting done. I do URGE you to take the proper time to asses your needs and determine what team is BEST for your organization. Also, PLEASE PLEASE PLEASE do not skimp on the talent. When it comes to SharePoint you really do get what you pay for when it comes to employees, contractors, and software.  SharePoint can become absolutely critical to your business and because you skimped on hiring a developer he created a web part that brings down the farm because he doesn’t know what he’s doing, or you hire an admin who thinks it’s fine to stick everything in the same Content Database and then can’t figure out why people are complaining. SharePoint can be an enormous blessing to an organization or it’s biggest curse. Spend the time and money to do it right, or be prepared to spending even more time and money later to fix it.

  Read the article

• Understanding the value of Customer Experience & Loyalty for the Telecommunications Industry

  - by raul.goycoolea

  Worried by economic woes and market forces, especially in mature markets, communications service providers (CSPs) increasingly focus on improving customer experience. In fact, it seems difficult to find a major message by a C-level executive in the developed world that does not include something on "meeting and exceeding customers' needs". Frequently in customer satisfaction studies by prominent firms, CSPs fall short of the leadership demonstrated by other industries that take customer-centric approaches to their bottom-line strategies. Consider the following:Despite the continued impact of global economic crisis, in July 2010, Apple Computer posted record revenue and net quarterly profit. Those who attribute the results primarily to the iPhone 4 launch should note that Apple also shipped around 30% more Macintosh computers than the same period the previous year. Even sales of the iPod line increased by 8% in a highly commoditized, shrinking media player market. Finally, Apple began selling iPads during the quarter, with total sales of more than 3 million units. What does Apple have that the others lack? Well, some great products (and services) to be sure, but it also excels at customer service and support, marketing, and distribution, and has one of the strongest brands globally. Its products are useful, simple to use, easy to acquire and augment, high quality, and considered very cool. They also evoke such an emotional response from many of Apple's customers, which they turn up their noses at competitive products.In other words, Apple appears to have mastered virtually every aspect of customer experience and the resultant loyalty of its customer base - even in difficult financial times. Through that unwavering customer focus, Apple continues to drive its revenues and profits to new heights. Other customer loyalty leaders like Wal-Mart, Google, Toyota and Honda are also doing well by focusing on customer experience as an essential driver of profitability. Service providers should note this performance and ask themselves how they might leverage the same principles to increase their own profitability. After all, that is what customer experience and loyalty are all about: profitability.To successfully manage all the critical touch points of customer experience, CSPs must shun the one-size-fits-all approach. They can no longer afford to view customer service fundamentally as an act of altruism - which mentality dates back to the industry's civil service days, when CSPs were typically government organizations that were critical to economic development and public safety.As regulators and public officials have pushed, and continue to push, service providers to new heights of reliability - using incentives and punishments - most CSPs already have some of the fundamental building blocks of customer service in place. Yet despite that history and experience, service providers still lag other industries in providing what is seen as good customer service.As we observed in the TMF's 2009 Insights Research report, Customer Experience Management: Driving Loyalty & Profitability there has been resurgence in interest by CSPs. More and more of them have stated ambitions to catch up other industries, and they are realizing that good customer service is a powerful strategy for increasing business performance and profitability, not an act of good will.CSPs are recognizing the connection between customer experience and profitability, as demonstrated in many studies. For example, according to research by Bain & Company, a 5 percent improvement in customer retention rates can yield as much as a 75 percent increase in profits for companies across a range of industries.After decades of customer experience strategy formulation, Bain partner and business author, Frederick Reichheld, considers "would you recommend us to a friend?" as the ultimate question for a customer. How many times have you or your friends recommended an iPod, iPhone or a Mac? What do your children recommend to their peers? Their peers to them?There are certain steps service providers have to take to create more personalized relationships with their customers, as well as reduce churn and increase profitability, all while becoming leaner and more agile. First, they have to define customer experience, we define it as the result of the sum of observations, perceptions, thoughts and feelings arising from interactions and relationships between customers and their service provider(s). Virtually every customer touch point - whether directly or indirectly linked to service providers and their partners - contributes to customer perception, satisfaction, loyalty, and ultimately profitability. Gaining leadership in customer experience and satisfaction will not be a simple task, as it is affected by virtually every customer-facing aspect of the service provider, and in turn impacts the service provider deeply - especially on the all-important bottom line. The scope of issues affecting customer experience is complex and dynamic.With new services, devices and applications extending the basis of customer experience to domains beyond the direct control of the service provider, it is likely to increase in complexity and dynamism.Customer loyalty = increased profitsAs stated earlier, customer experience programs are not fundamentally altruistic exercises, but a strategic means of improving competitiveness and profitability in the short and long term. Loyalty is essential to deriving long term profits from customers.Some of the earliest loyalty programs date back to the 1930s, when packaged goods companies offered embedded coupons for rewards to buyers, and eventually retail chains began offering reward programs to frequent shoppers. These programs continued for decades but were leapfrogged in the 1980s by more aggressive programs from the airlines.This movement was led by American Airlines, which launched the first full-scale loyalty marketing program of the modern era with the AAdvantage frequent flyer scheme. It was the first to reward frequent fliers with notional air miles that could be accumulated and later redeemed for free travel. Figure 1: Opportunities example of Customer loyalty driven profitOther airlines and travel providers were quick to grasp the incredible value of providing customers with an incentive to use their company exclusively. Within a few years, dozens of travel industry companies launched similar initiatives and now loyalty programs are achieving near-ubiquity in many service industries, especially those in which it is difficult to differentiate offerings by product attributes.The belief is that increased profitability will result from customer retention efforts because:•    The cost of acquisition occurs only at the beginning of a relationship: the longer the relationship, the lower the amortized cost;•    Account maintenance costs decline as a percentage of total costs, or as a percentage of revenue, over the lifetime of the relationship;•    Long term customers tend to be less inclined to switch and less price sensitive which can result in stable unit sales volume and increases in dollar-sales volume;•    Long term customers may initiate word-of-mouth promotions and referrals, which cost the company nothing and arguably are the most effective form of advertising;•    Long-term customers are more likely to buy ancillary products and higher margin supplemental products;•    Long term customers tend to be satisfied with their relationship with the company and are less likely to switch to competitors, making market entry or competitors gaining market share difficult;•    Regular customers tend to be less expensive to service, as they are familiar with the processes involved, require less 'education', and are consistent in their order placement;•    Increased customer retention and loyalty makes the employees' jobs easier and more satisfying. In turn, happy employees feed back into higher customer satisfaction in a virtuous circle. Figure 2: The virtuous circle of customer loyaltyFigure 2 represents a high-level example of a virtuous cycle driven by customer satisfaction and loyalty, depicting how superiority in product and service offerings, as well as strong customer support by competent employees, lead to higher sales and ultimately profitability. As stated above, this is not a new concept, but succeeding with it is difficult. It has eluded many a company driven to achieve profitability goals. Of course, for this circle to be virtuous, the customer relationship(s) must be profitable.Trying to maintain the loyalty of unprofitable customers is not a viable business strategy. It is, therefore, important that marketers can assess the profitability of each customer (or customer segment), and either improve or terminate relationships that are not profitable. This means each customer's 'relationship costs' must be understood and compared to their 'relationship revenue'. Customer lifetime value (CLV) is the most commonly used metric here, as it is generally accepted as a representation of exactly how much each customer is worth in monetary terms, and therefore a determinant of exactly how much a service provider should be willing to spend to acquire or retain that customer.CLV models make several simplifying assumptions and often involve the following inputs:•    Churn rate represents the percentage of customers who end their relationship with a company in a given period;•    Retention rate is calculated by subtracting the churn rate percentage from 100;•    Period/horizon equates to the units of time into which a customer relationship can be divided for analysis. A year is the most commonly used period for this purpose. Customer lifetime value is a multi-period calculation, often projecting three to seven years into the future. In practice, analysis beyond this point is viewed as too speculative to be reliable. The model horizon is the number of periods used in the calculation;•    Periodic revenue is the amount of revenue collected from a customer in a given period (though this is often extended across multiple periods into the future to understand lifetime value), such as usage revenue, revenues anticipated from cross and upselling, and often some weighting for referrals by a loyal customer to others; •    Retention cost describes the amount of money the service provider must spend, in a given period, to retain an existing customer. Again, this is often forecast across multiple periods. Retention costs include customer support, billing, promotional incentives and so on;•    Discount rate means the cost of capital used to discount future revenue from a customer. Discounting is an advanced method used in more sophisticated CLV calculations;•    Profit margin is the projected profit as a percentage of revenue for the period. This may be reflected as a percentage of gross or net profit. Again, this is generally projected across the model horizon to understand lifetime value.A strong focus on managing these inputs can help service providers realize stronger customer relationships and profits, but there are some obstacles to overcome in achieving accurate calculations of CLV, such as the complexity of allocating costs across the customer base. There are many costs that serve all customers which must be properly allocated across the base, and often a simple proportional allocation across the whole base or a segment may not accurately reflect the true cost of serving that customer;  This is made worse by the fragmentation of customer information, which is likely to be across a variety of product or operations groups, and may be difficult to aggregate due to different representations.In addition, there is the complexity of account relationships and structures to take into consideration. Complex account structures may not be understood or properly represented. For example, a profitable customer may have a separate account for a second home or another family member, which may appear to be unprofitable. If the service provider cannot relate the two accounts, CLV is not properly represented and any resultant cancellation of the apparently unprofitable account may result in the customer churning from the profitable one.In summary, if service providers are to realize strong customer relationships and their attendant profits, there must be a very strong focus on data management. This needs to be coupled with analytics that help business managers and those who work in customer-facing functions offer highly personalized solutions to customers, while maintaining profitability for the service provider. It's clear that acquiring new customers is expensive. Advertising costs, campaign management expenses, promotional service pricing and discounting, and equipment subsidies make a serious dent in a new customer's profitability. That is especially true given the rising subsidies for Smartphone users, which service providers hope will result in greater profits from profits from data services profitability in future.  The situation is made worse by falling prices and greater competition in mature markets.Customer acquisition through industry consolidation isn't cheap either. A North American service provider spent about $2,000 per subscriber in its acquisition of a smaller company earlier this year. While this has allowed it to leapfrog to become the largest mobile service provider in the country, it required a total investment of more than $28 billion (including assumption of the acquiree's debt).While many operating cost synergies clearly made this deal more attractive to the acquiring company, this is certainly an expensive way to acquire customers: the cost per subscriber in this case is not out of line with the prices others have paid for acquisitions.While growth by acquisition certainly increases overall revenues, it often creates tremendous challenges for profitability. Organic growth through increased customer loyalty and retention is a more effective driver of profit, as well as a stronger predictor of future profitability. Service providers, especially those in mature markets, are increasingly recognizing this and taking steps toward a creating a more personalized, flexible and satisfying experience for their customers.In summary, the clearest path to profitability for companies in virtually all industries is through customer retention and maximization of lifetime value. Service providers would do well to recognize this and focus attention on profitable customer relationships.

  Read the article

• Windows Azure Service Bus Splitter and Aggregator

  - by Alan Smith

  This article will cover basic implementations of the Splitter and Aggregator patterns using the Windows Azure Service Bus. The content will be included in the next release of the “Windows Azure Service Bus Developer Guide”, along with some other patterns I am working on. I’ve taken the pattern descriptions from the book “Enterprise Integration Patterns” by Gregor Hohpe. I bought a copy of the book in 2004, and recently dusted it off when I started to look at implementing the patterns on the Windows Azure Service Bus. Gregor has also presented an session in 2011 “Enterprise Integration Patterns: Past, Present and Future” which is well worth a look. I’ll be covering more patterns in the coming weeks, I’m currently working on Wire-Tap and Scatter-Gather. There will no doubt be a section on implementing these patterns in my “SOA, Connectivity and Integration using the Windows Azure Service Bus” course. There are a number of scenarios where a message needs to be divided into a number of sub messages, and also where a number of sub messages need to be combined to form one message. The splitter and aggregator patterns provide a definition of how this can be achieved. This section will focus on the implementation of basic splitter and aggregator patens using the Windows Azure Service Bus direct programming model. In BizTalk Server receive pipelines are typically used to implement the splitter patterns, with sequential convoy orchestrations often used to aggregate messages. In the current release of the Service Bus, there is no functionality in the direct programming model that implements these patterns, so it is up to the developer to implement them in the applications that send and receive messages. Splitter A message splitter takes a message and spits the message into a number of sub messages. As there are different scenarios for how a message can be split into sub messages, message splitters are implemented using different algorithms. The Enterprise Integration Patterns book describes the splatter pattern as follows: How can we process a message if it contains multiple elements, each of which may have to be processed in a different way? Use a Splitter to break out the composite message into a series of individual messages, each containing data related to one item. The Enterprise Integration Patterns website provides a description of the Splitter pattern here. In some scenarios a batch message could be split into the sub messages that are contained in the batch. The splitting of a message could be based on the message type of sub-message, or the trading partner that the sub message is to be sent to. Aggregator An aggregator takes a stream or related messages and combines them together to form one message. The Enterprise Integration Patterns book describes the aggregator pattern as follows: How do we combine the results of individual, but related messages so that they can be processed as a whole? Use a stateful filter, an Aggregator, to collect and store individual messages until a complete set of related messages has been received. Then, the Aggregator publishes a single message distilled from the individual messages. The Enterprise Integration Patterns website provides a description of the Aggregator pattern here. A common example of the need for an aggregator is in scenarios where a stream of messages needs to be combined into a daily batch to be sent to a legacy line-of-business application. The BizTalk Server EDI functionality provides support for batching messages in this way using a sequential convoy orchestration. Scenario The scenario for this implementation of the splitter and aggregator patterns is the sending and receiving of large messages using a Service Bus queue. In the current release, the Windows Azure Service Bus currently supports a maximum message size of 256 KB, with a maximum header size of 64 KB. This leaves a safe maximum body size of 192 KB. The BrokeredMessage class will support messages larger than 256 KB; in fact the Size property is of type long, implying that very large messages may be supported at some point in the future. The 256 KB size restriction is set in the service bus components that are deployed in the Windows Azure data centers. One of the ways of working around this size restriction is to split large messages into a sequence of smaller sub messages in the sending application, send them via a queue, and then reassemble them in the receiving application. This scenario will be used to demonstrate the pattern implementations. Implementation The splitter and aggregator will be used to provide functionality to send and receive large messages over the Windows Azure Service Bus. In order to make the implementations generic and reusable they will be implemented as a class library. The splitter will be implemented in the LargeMessageSender class and the aggregator in the LargeMessageReceiver class. A class diagram showing the two classes is shown below. Implementing the Splitter The splitter will take a large brokered message, and split the messages into a sequence of smaller sub-messages that can be transmitted over the service bus messaging entities. The LargeMessageSender class provides a Send method that takes a large brokered message as a parameter. The implementation of the class is shown below; console output has been added to provide details of the splitting operation. public class LargeMessageSender {     private static int SubMessageBodySize = 192 * 1024;     private QueueClient m_QueueClient;       public LargeMessageSender(QueueClient queueClient)     {         m_QueueClient = queueClient;     }       public void Send(BrokeredMessage message)     {         // Calculate the number of sub messages required.         long messageBodySize = message.Size;         int nrSubMessages = (int)(messageBodySize / SubMessageBodySize);         if (messageBodySize % SubMessageBodySize != 0)         {             nrSubMessages++;         }           // Create a unique session Id.         string sessionId = Guid.NewGuid().ToString();         Console.WriteLine("Message session Id: " + sessionId);         Console.Write("Sending {0} sub-messages", nrSubMessages);           Stream bodyStream = message.GetBody<Stream>();         for (int streamOffest = 0; streamOffest < messageBodySize;             streamOffest += SubMessageBodySize)         {                                     // Get the stream chunk from the large message             long arraySize = (messageBodySize - streamOffest) > SubMessageBodySize                 ? SubMessageBodySize : messageBodySize - streamOffest;             byte[] subMessageBytes = new byte[arraySize];             int result = bodyStream.Read(subMessageBytes, 0, (int)arraySize);             MemoryStream subMessageStream = new MemoryStream(subMessageBytes);               // Create a new message             BrokeredMessage subMessage = new BrokeredMessage(subMessageStream, true);             subMessage.SessionId = sessionId;               // Send the message             m_QueueClient.Send(subMessage);             Console.Write(".");         }         Console.WriteLine("Done!");     }} The LargeMessageSender class is initialized with a QueueClient that is created by the sending application. When the large message is sent, the number of sub messages is calculated based on the size of the body of the large message. A unique session Id is created to allow the sub messages to be sent as a message session, this session Id will be used for correlation in the aggregator. A for loop in then used to create the sequence of sub messages by creating chunks of data from the stream of the large message. The sub messages are then sent to the queue using the QueueClient. As sessions are used to correlate the messages, the queue used for message exchange must be created with the RequiresSession property set to true. Implementing the Aggregator The aggregator will receive the sub messages in the message session that was created by the splitter, and combine them to form a single, large message. The aggregator is implemented in the LargeMessageReceiver class, with a Receive method that returns a BrokeredMessage. The implementation of the class is shown below; console output has been added to provide details of the splitting operation.   public class LargeMessageReceiver {     private QueueClient m_QueueClient;       public LargeMessageReceiver(QueueClient queueClient)     {         m_QueueClient = queueClient;     }       public BrokeredMessage Receive()     {         // Create a memory stream to store the large message body.         MemoryStream largeMessageStream = new MemoryStream();           // Accept a message session from the queue.         MessageSession session = m_QueueClient.AcceptMessageSession();         Console.WriteLine("Message session Id: " + session.SessionId);         Console.Write("Receiving sub messages");           while (true)         {             // Receive a sub message             BrokeredMessage subMessage = session.Receive(TimeSpan.FromSeconds(5));               if (subMessage != null)             {                 // Copy the sub message body to the large message stream.                 Stream subMessageStream = subMessage.GetBody<Stream>();                 subMessageStream.CopyTo(largeMessageStream);                   // Mark the message as complete.                 subMessage.Complete();                 Console.Write(".");             }             else             {                 // The last message in the sequence is our completeness criteria.                 Console.WriteLine("Done!");                 break;             }         }                     // Create an aggregated message from the large message stream.         BrokeredMessage largeMessage = new BrokeredMessage(largeMessageStream, true);         return largeMessage;     } }   The LargeMessageReceiver initialized using a QueueClient that is created by the receiving application. The receive method creates a memory stream that will be used to aggregate the large message body. The AcceptMessageSession method on the QueueClient is then called, which will wait for the first message in a message session to become available on the queue. As the AcceptMessageSession can throw a timeout exception if no message is available on the queue after 60 seconds, a real-world implementation should handle this accordingly. Once the message session as accepted, the sub messages in the session are received, and their message body streams copied to the memory stream. Once all the messages have been received, the memory stream is used to create a large message, that is then returned to the receiving application. Testing the Implementation The splitter and aggregator are tested by creating a message sender and message receiver application. The payload for the large message will be one of the webcast video files from http://www.cloudcasts.net/, the file size is 9,697 KB, well over the 256 KB threshold imposed by the Service Bus. As the splitter and aggregator are implemented in a separate class library, the code used in the sender and receiver console is fairly basic. The implementation of the main method of the sending application is shown below.   static void Main(string[] args) {     // Create a token provider with the relevant credentials.     TokenProvider credentials =         TokenProvider.CreateSharedSecretTokenProvider         (AccountDetails.Name, AccountDetails.Key);       // Create a URI for the serivce bus.     Uri serviceBusUri = ServiceBusEnvironment.CreateServiceUri         ("sb", AccountDetails.Namespace, string.Empty);       // Create the MessagingFactory     MessagingFactory factory = MessagingFactory.Create(serviceBusUri, credentials);       // Use the MessagingFactory to create a queue client     QueueClient queueClient = factory.CreateQueueClient(AccountDetails.QueueName);       // Open the input file.     FileStream fileStream = new FileStream(AccountDetails.TestFile, FileMode.Open);       // Create a BrokeredMessage for the file.     BrokeredMessage largeMessage = new BrokeredMessage(fileStream, true);       Console.WriteLine("Sending: " + AccountDetails.TestFile);     Console.WriteLine("Message body size: " + largeMessage.Size);     Console.WriteLine();         // Send the message with a LargeMessageSender     LargeMessageSender sender = new LargeMessageSender(queueClient);     sender.Send(largeMessage);       // Close the messaging facory.     factory.Close();  } The implementation of the main method of the receiving application is shown below. static void Main(string[] args) {       // Create a token provider with the relevant credentials.     TokenProvider credentials =         TokenProvider.CreateSharedSecretTokenProvider         (AccountDetails.Name, AccountDetails.Key);       // Create a URI for the serivce bus.     Uri serviceBusUri = ServiceBusEnvironment.CreateServiceUri         ("sb", AccountDetails.Namespace, string.Empty);       // Create the MessagingFactory     MessagingFactory factory = MessagingFactory.Create(serviceBusUri, credentials);       // Use the MessagingFactory to create a queue client     QueueClient queueClient = factory.CreateQueueClient(AccountDetails.QueueName);       // Create a LargeMessageReceiver and receive the message.     LargeMessageReceiver receiver = new LargeMessageReceiver(queueClient);     BrokeredMessage largeMessage = receiver.Receive();       Console.WriteLine("Received message");     Console.WriteLine("Message body size: " + largeMessage.Size);       string testFile = AccountDetails.TestFile.Replace(@"\In\", @"\Out\");     Console.WriteLine("Saving file: " + testFile);       // Save the message body as a file.     Stream largeMessageStream = largeMessage.GetBody<Stream>();     largeMessageStream.Seek(0, SeekOrigin.Begin);     FileStream fileOut = new FileStream(testFile, FileMode.Create);     largeMessageStream.CopyTo(fileOut);     fileOut.Close();       Console.WriteLine("Done!"); } In order to test the application, the sending application is executed, which will use the LargeMessageSender class to split the message and place it on the queue. The output of the sender console is shown below. The console shows that the body size of the large message was 9,929,365 bytes, and the message was sent as a sequence of 51 sub messages. When the receiving application is executed the results are shown below. The console application shows that the aggregator has received the 51 messages from the message sequence that was creating in the sending application. The messages have been aggregated to form a massage with a body of 9,929,365 bytes, which is the same as the original large message. The message body is then saved as a file. Improvements to the Implementation The splitter and aggregator patterns in this implementation were created in order to show the usage of the patterns in a demo, which they do quite well. When implementing these patterns in a real-world scenario there are a number of improvements that could be made to the design. Copying Message Header Properties When sending a large message using these classes, it would be great if the message header properties in the message that was received were copied from the message that was sent. The sending application may well add information to the message context that will be required in the receiving application. When the sub messages are created in the splitter, the header properties in the first message could be set to the values in the original large message. The aggregator could then used the values from this first sub message to set the properties in the message header of the large message during the aggregation process. Using Asynchronous Methods The current implementation uses the synchronous send and receive methods of the QueueClient class. It would be much more performant to use the asynchronous methods, however doing so may well affect the sequence in which the sub messages are enqueued, which would require the implementation of a resequencer in the aggregator to restore the correct message sequence. Handling Exceptions In order to keep the code readable no exception handling was added to the implementations. In a real-world scenario exceptions should be handled accordingly.

  Read the article

• Pain Comes Instantly

  - by user701213

  When I look back at recent blog entries – many of which are not all that current (more on where my available writing time is going later) – I am struck by how many of them focus on public policy or legislative issues instead of, say, the latest nefarious cyberattack or exploit (or everyone’s favorite new pastime: coining terms for the Coming Cyberpocalypse: “digital Pearl Harbor” is so 1941). Speaking of which, I personally hope evil hackers from Malefactoria will someday hack into my bathroom scale – which in a future time will be connected to the Internet because, gosh, wouldn’t it be great to have absolutely everything in your life Internet-enabled? – and recalibrate it so I’m 10 pounds thinner. The horror. In part, my focus on public policy is due to an admitted limitation of my skill set. I enjoy reading technical articles about exploits and cybersecurity trends, but writing a blog entry on those topics would take more research than I have time for and, quite honestly, doesn’t play to my strengths. The first rule of writing is “write what you know.” The bigger contributing factor to my recent paucity of blog entries is that more and more of my waking hours are spent engaging in “thrust and parry” activity involving emerging regulations of some sort or other. I’ve opined in earlier blogs about what constitutes good and reasonable public policy so nobody can accuse me of being reflexively anti-regulation. That said, you have so many cycles in the day, and most of us would rather spend it slaying actual dragons than participating in focus groups on whether dragons are really a problem, whether lassoing them (with organic, sustainable and recyclable lassos) is preferable to slaying them – after all, dragons are people, too - and whether we need lasso compliance auditors to make sure lassos are being used correctly and humanely. (A point that seems to evade many rule makers: slaying dragons actually accomplishes something, whereas talking about “approved dragon slaying procedures and requirements” wastes the time of those who are competent to dispatch actual dragons and who were doing so very well without the input of “dragon-slaying theorists.”) Unfortunately for so many of us who would just get on with doing our day jobs, cybersecurity is rapidly devolving into the “focus groups on dragon dispatching” realm, which actual dragons slayers have little choice but to participate in. The general trend in cybersecurity is that powers-that-be – which encompasses groups other than just legislators – are often increasingly concerned and therefore feel they need to Do Something About Cybersecurity. Many seem to believe that if only we had the right amount of regulation and oversight, there would be no data breaches: a breach simply must mean Someone Is At Fault and Needs Supervision. (Leaving aside the fact that we have lots of home invasions despite a) guard dogs b) liberal carry permits c) alarm systems d) etc.) Also note that many well-managed and security-aware organizations, like the US Department of Defense, still get hacked. More specifically, many powers-that-be feel they must direct industry in a multiplicity of ways, up to and including how we actually build and deploy information technology systems. The more prescriptive the requirement, the more regulators or overseers a) can be seen to be doing something b) feel as if they are doing something regardless of whether they are actually doing something useful or cost effective. Note: an unfortunate concomitant of Doing Something is that often the cure is worse than the ailment. That is, doing what overseers want creates unfortunate byproducts that they either didn’t foresee or worse, don’t care about. After all, the logic goes, we Did Something. Prescriptive practice in the IT industry is problematic for a number of reasons. For a start, prescriptive guidance is really only appropriate if: • It is cost effective• It is “current” (meaning, the guidance doesn’t require the use of the technical equivalent of buggy whips long after horse-drawn transportation has become passé)*• It is practical (that is, pragmatic, proven and effective in the real world, not theoretical and unproven)• It solves the right problem With the above in mind, heading up the list of “you must be joking” regulations are recent disturbing developments in the Payment Card Industry (PCI) world. I’d like to give PCI kahunas the benefit of the doubt about their intentions, except that efforts by Oracle among others to make them aware of “unfortunate side effects of your requirements” – which is as tactful I can be for reasons that I believe will become obvious below - have gone, to-date, unanswered and more importantly, unchanged. A little background on PCI before I get too wound up. In 2008, the Payment Card Industry (PCI) Security Standards Council (SSC) introduced the Payment Application Data Security Standard (PA-DSS). That standard requires vendors of payment applications to ensure that their products implement specific requirements and undergo security assessment procedures. In order to have an application listed as a Validated Payment Application (VPA) and available for use by merchants, software vendors are required to execute the PCI Payment Application Vendor Release Agreement (VRA). (Are you still with me through all the acronyms?) Beginning in August 2010, the VRA imposed new obligations on vendors that are extraordinary and extraordinarily bad, short-sighted and unworkable. Specifically, PCI requires vendors to disclose (dare we say “tell all?”) to PCI any known security vulnerabilities and associated security breaches involving VPAs. ASAP. Think about the impact of that. PCI is asking a vendor to disclose to them: • Specific details of security vulnerabilities • Including exploit information or technical details of the vulnerability • Whether or not there is any mitigation available (as in a patch) PCI, in turn, has the right to blab about any and all of the above – specifically, to distribute all the gory details of what is disclosed - to the PCI SSC, qualified security assessors (QSAs), and any affiliate or agent or adviser of those entities, who are in turn permitted to share it with their respective affiliates, agents, employees, contractors, merchants, processors, service providers and other business partners. This assorted crew can’t be more than, oh, hundreds of thousands of entities. Does anybody believe that several hundred thousand people can keep a secret? Or that several hundred thousand people are all equally trustworthy? Or that not one of the people getting all that information would blab vulnerability details to a bad guy, even by accident? Or be a bad guy who uses the information to break into systems? (Wait, was that the Easter Bunny that just hopped by? Bringing world peace, no doubt.) Sarcasm aside, common sense tells us that telling lots of people a secret is guaranteed to “unsecret” the secret. Notably, being provided details of a vulnerability (without a patch) is of little or no use to companies running the affected application. Few users have the technological sophistication to create a workaround, and even if they do, most workarounds break some other functionality in the application or surrounding environment. Also, given the differences among corporate implementations of any application, it is highly unlikely that a single workaround is going to work for all corporate users. So until a patch is developed by the vendor, users remain at risk of exploit: even more so if the details of vulnerability have been widely shared. Sharing that information widely before a patch is available therefore does not help users, and instead helps only those wanting to exploit known security bugs. There’s a shocker for you. Furthermore, we already know that insider information about security vulnerabilities inevitably leaks, which is why most vendors closely hold such information and limit dissemination until a patch is available (and frequently limit dissemination of technical details even with the release of a patch). That’s the industry norm, not that PCI seems to realize or acknowledge that. Why would anybody release a bunch of highly technical exploit information to a cast of thousands, whose only “vetting” is that they are members of a PCI consortium? Oracle has had personal experience with this problem, which is one reason why information on security vulnerabilities at Oracle is “need to know” (we use our own row level access control to limit access to security bugs in our bug database, and thus less than 1% of development has access to this information), and we don’t provide some customers with more information than others or with vulnerability information and/or patches earlier than others. Failure to remember “insider information always leaks” creates problems in the general case, and has created problems for us specifically. A number of years ago, one of the UK intelligence agencies had information about a non-public security vulnerability in an Oracle product that they circulated among other UK and Commonwealth defense and intelligence entities. Nobody, it should be pointed out, bothered to report the problem to Oracle, even though only Oracle could produce a patch. The vulnerability was finally reported to Oracle by (drum roll) a US-based commercial company, to whom the information had leaked. (Note: every time I tell this story, the MI-whatever agency that created the problem gets a bit shirty with us. I know they meant well and have improved their vulnerability handling/sharing processes but, dudes, next time you find an Oracle vulnerability, try reporting it to us first before blabbing to lots of people who can’t actually fix the problem. Thank you!) Getting back to PCI: clearly, these new disclosure obligations increase the risk of exploitation of a vulnerability in a VPA and thus, of misappropriation of payment card data and customer information that a VPA processes, stores or transmits. It stands to reason that VRA’s current requirement for the widespread distribution of security vulnerability exploit details -- at any time, but particularly before a vendor can issue a patch or a workaround -- is very poor public policy. It effectively publicizes information of great value to potential attackers while not providing compensating benefits - actually, any benefits - to payment card merchants or consumers. In fact, it magnifies the risk to payment card merchants and consumers. The risk is most prominent in the time before a patch has been released, since customers often have little option but to continue using an application or system despite the risks. However, the risk is not limited to the time before a patch is issued: customers often need days, or weeks, to apply patches to systems, based upon the complexity of the issue and dependence on surrounding programs. Rather than decreasing the available window of exploit, this requirement increases the available window of exploit, both as to time available to exploit a vulnerability and the ease with which it can be exploited. Also, why would hackers focus on finding new vulnerabilities to exploit if they can get “EZHack” handed to them in such a manner: a) a vulnerability b) in a payment application c) with exploit code: the “Hacking Trifecta!“ It’s fair to say that this is probably the exact opposite of what PCI – or any of us – would want. Established industry practice concerning vulnerability handling avoids the risks created by the VRA’s vulnerability disclosure requirements. Specifically, the norm is not to release information about a security bug until the associated patch (or a pretty darn good workaround) has been issued. Once a patch is available, the notice to the user community is a high-level communication discussing the product at issue, the level of risk associated with the vulnerability, and how to apply the patch. The notices do not include either the specific customers affected by the vulnerability or forensic reports with maps of the exploit (both of which are required by the current VRA). In this way, customers have the tools they need to prioritize patching and to help prevent an attack, and the information released does not increase the risk of exploit. Furthermore, many vendors already use industry standards for vulnerability description: Common Vulnerability Enumeration (CVE) and Common Vulnerability Scoring System (CVSS). CVE helps ensure that customers know which particular issues a patch addresses and CVSS helps customers determine how severe a vulnerability is on a relative scale. Industry already provides the tools customers need to know what the patch contains and how bad the problem is that the patch remediates. So, what’s a poor vendor to do? Oracle is reaching out to other vendors subject to PCI and attempting to enlist then in a broad effort to engage PCI in rethinking (that is, eradicating) these requirements. I would therefore urge all who care about this issue, but especially those in the vendor community whose applications are subject to PCI and who may not have know they were being asked to tell-all to PCI and put their customers at risk, to do one of the following: • Contact PCI with your concerns• Contact Oracle (we are looking for vendors to sign our statement of concern)• And make sure you tell your customers that you have to rat them out to PCI if there is a breach involving the payment application I like to be charitable and say “PCI meant well” but in as important a public policy issue as what you disclose about vulnerabilities, to whom and when, meaning well isn’t enough. We need to do well. PCI, as regards this particular issue, has not done well, and has compounded the error by thus far being nonresponsive to those of us who have labored mightily to try to explain why they might want to rethink telling the entire planet about security problems with no solutions. By Way of Explanation… Non-related to PCI whatsoever, and the explanation for why I have not been blogging a lot recently, I have been working on Other Writing Venues with my sister Diane (who has also worked in the tech sector, inflicting upgrades on unsuspecting and largely ungrateful end users). I am pleased to note that we have recently (self-)published the first in the Miss Information Technology Murder Mystery series, Outsourcing Murder. The genre might best be described as “chick lit meets geek scene.” Our sisterly nom de plume is Maddi Davidson and (shameless plug follows): you can order the paper version of the book on Amazon, or the Kindle or Nook versions on www.amazon.com or www.bn.com, respectively. From our book jacket: Emma Jones, a 20-something IT consultant, is working on an outsourcing project at Tahiti Tacos, a restaurant chain offering Polynexican cuisine: refried poi, anyone? Emma despises her boss Padmanabh, a brilliant but arrogant partner in GD Consulting. When Emma discovers His-Royal-Padness’s body (verdict: death by cricket bat), she becomes a suspect.With her overprotective family and her best friend Stacey providing endless support and advice, Emma stumbles her way through an investigation of Padmanabh’s murder, bolstered by fusion food feeding frenzies, endless cups of frou-frou coffee and serious surfing sessions. While Stacey knows a PI who owes her a favor, landlady Magda urges Emma to tart up her underwear drawer before the next cute cop with a search warrant arrives. Emma’s mother offers to fix her up with a PhD student at Berkeley and showers her with self-defense gizmos while her old lover Keoni beckons from Hawai’i. And everyone, even Shaun the barista, knows a good lawyer. Book 2, Denial of Service, is coming out this summer. * Given the rate of change in technology, today’s “thou shalts” are easily next year’s “buggy whip guidance.”

  Read the article

• Handling HumanTask attachments in Oracle BPM 11g PS4FP+ (II)

  - by ccasares

  Retrieving uploaded attachments -UCM- As stated in my previous blog entry, Oracle BPM 11g 11.1.1.5.1 (aka PS4FP) introduced a new cool feature whereby you can use Oracle WebCenter Content (previously known as Oracle UCM) as the repository for the human task attached documents. For more information about how to use or enable this feature, have a look here. The attachment scope (either TASK or PROCESS) also applies to UCM-attachments. But even with this other feature, one question might arise when using UCM attachments. How can I get them from within the process? The first answer would be to use the same getTaskAttachmentContents() XPath function already explained in my previous blog entry. In fact, that's the way it should be. But in Oracle BPM 11g 11.1.1.5.1 (PS4FP) and 11.1.1.6.0 (PS5) there's a bug that prevents you to do that. If you invoke such function against a UCM-attachment, you'll get a null content response (bug#13907552). Even if the attachment was correctly uploaded. While this bug gets fixed, next I will show a workaround that lets me to retrieve the UCM-attached documents from within a BPM process. Besides, the sample will show how to interact with WCC API from within a BPM process.Aside note: I suggest you to read my previous blog entry about Human Task attachments where I briefly describe some concepts that are used next, such as the execData/attachment[] structure. Sample Process I will be using the following sample process: A dummy UserTask using "HumanTask2" Human Task, followed by an Embedded Subprocess that will retrieve the attachments payload. In this case, and here's the key point of the sample, we will retrieve such payload using WebCenter Content WebService API (IDC): and once retrieved, we will write each of them back to a file in the server using a File Adapter service: In detail:  We will use the same attachmentCollection XSD structure and same BusinessObject definition as in the previous blog entry. However we create a separate variable, named attachmentUCM, based on such BusinessObject. We will still need to keep a copy of the HumanTask output's execData structure. Therefore we need to create a new variable of type TaskExecutionData (different one than the other used for non-UCM attachments): As in the non-UCM attachments flow, in the output tab of the UserTask mapping, we'll keep a copy of the execData structure: Now we get into the embedded subprocess that will retrieve the attachments' payload. First, and using an XSLT transformation, we feed the attachmentUCM variable with the following information: The name of each attachment (from execData/attachment/name element) The WebCenter Content ID of the uploaded attachment. This info is stored in execData/attachment/URI element with the format ecm://<id>. As we just want the numeric <id>, we need to get rid of the protocol prefix ("ecm://"). We do so with some XPath functions as detailed below: with these two functions being invoked, respectively: We, again, set the target payload element with an empty string, to get the <payload></payload> tag created. The complete XSLT transformation is shown below. Remember that we're using the XSLT for-each node to create as many target structures as necessary.  Once we have fed the attachmentsUCM structure and so it now contains the name of each of the attachments along with each WCC unique id (dID), it is time to iterate through it and get the payload. Therefore we will use a new embedded subprocess of type MultiInstance, that will iterate over the attachmentsUCM/attachment[] element: In each iteration we will use a Service activity that invokes WCC API through a WebService. Follow these steps to create and configure the Partner Link needed: Login to WCC console with an administrator user (i.e. weblogic). Go to Administration menu and click on "Soap Wsdls" link. We will use the GetFile service to retrieve a file based on its dID. Thus we'll need such service WSDL definition that can be downloaded by clicking the GetFile link. Save the WSDL file in your JDev project folder. In the BPM project's composite view, drag & drop a WebService adapter to create a new External Reference, based on the just added GetFile.wsdl. Name it UCM_GetFile. WCC services are secured through basic HTTP authentication. Therefore we need to enable the just created reference for that: Right-click the reference and click on Configure WS Policies. Under the Security section, click "+" to add the "oracle/wss_username_token_client_policy" policy The last step is to set the credentials for the security policy. For the sample we will use the admin user for WCC (weblogic/welcome1). Open the composite.xml file and select the Source view. Search for the UCM_GetFile entry and add the following highlighted elements into it:   <reference name="UCM_GetFile" ui:wsdlLocation="GetFile.wsdl">     <interface.wsdl interface="http://www.stellent.com/GetFile/#wsdl.interface(GetFileSoap)"/>     <binding.ws port="http://www.stellent.com/GetFile/#wsdl.endpoint(GetFile/GetFileSoap)"                 location="GetFile.wsdl" soapVersion="1.1">       <wsp:PolicyReference URI="oracle/wss_username_token_client_policy"                            orawsp:category="security" orawsp:status="enabled"/>       <property name="weblogic.wsee.wsat.transaction.flowOption"                 type="xs:string" many="false">WSDLDriven</property>       <property name="oracle.webservices.auth.username"                 type="xs:string">weblogic</property>       <property name="oracle.webservices.auth.password"                 type="xs:string">welcome1</property>     </binding.ws>   </reference> Now the new external reference is ready: Once the reference has just been created, we should be able now to use it from our BPM process. However we find here a problem. The WCC GetFile service operation that we will use, GetFileByID, accepts as input a structure similar to this one, where all element tags are optional: <get:GetFileByID xmlns:get="http://www.stellent.com/GetFile/">    <get:dID>?</get:dID>   <get:rendition>?</get:rendition>   <get:extraProps>      <get:property>         <get:name>?</get:name>         <get:value>?</get:value>      </get:property>   </get:extraProps></get:GetFileByID> and we need to fill up just the <get:dID> tag element. Due to some kind of restriction or bug on WCC, the rest of the tag elements must NOT be sent, not even empty (i.e.: <get:rendition></get:rendition> or <get:rendition/>). A sample request that performs the query just by the dID, must be in the following format: <get:GetFileByID xmlns:get="http://www.stellent.com/GetFile/">   <get:dID>12345</get:dID></get:GetFileByID> The issue here is that the simple mapping in BPM does create empty tags being a sample result as follows: <get:GetFileByID xmlns:get="http://www.stellent.com/GetFile/"> <get:dID>12345</get:dID> <get:rendition/> <get:extraProps/> </get:GetFileByID> Although the above structure is perfectly valid, it is not accepted by WCC. Therefore, we need to bypass the problem. The workaround we use (many others are available) is to add a Mediator component between the BPM process and the Service that simply copies the input structure from BPM but getting rid of the empty tags. Follow these steps to configure the Mediator: Drag & drop a new Mediator component into the composite. Uncheck the creation of the SOAP bindings and use the Interface Definition from WSDL template and select the existing GetFile.wsdl Double click in the mediator to edit it. Add a static routing rule to the GetFileByID operation, of type Service and select References/UCM_GetFile/GetFileByID target service: Create the request and reply XSLT mappers: Make sure you map only the dID element in the request: And do an Auto-mapper for the whole response: Finally, we can now add and configure the Service activity in the BPM process. Drag & drop it to the embedded subprocess and select the NormalizedGetFile service and getFileByID operation: Map both the input: ...and the output: Once this embedded subprocess ends, we will have all attachments (name + payload) in the attachmentsUCM variable, which is the main goal of this sample. But in order to test everything runs fine, we finish the sample writing each attachment to a file. To that end we include a final embedded subprocess to concurrently iterate through each attachmentsUCM/attachment[] element: On each iteration we will use a Service activity that invokes a File Adapter write service. In here we have two important parameters to set. First, the payload itself. The file adapter awaits binary data in base64 format (string). We have to map it using XPath (Simple mapping doesn't recognize a String as a base64-binary valid target): Second, we must set the target filename using the Service Properties dialog box: Again, note how we're making use of the loopCounter index variable to get the right element within the embedded subprocess iteration. Final blog entry about attachments will handle how to inject documents to Human Tasks from the BPM process and how to share attachments between different User Tasks. Will come soon. Again, once I finish will all posts on this matter, I will upload the whole sample project to java.net.

  Read the article

< Previous Page | 83 84 85 86 87 88  | Next Page >