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  • Oracle and Eloqua Welcome Compendium’s Content Marketing

    - by Mike Stiles
    Yesterday, Oracle announced its acquisition of Compendium, a cloud-based content marketing provider that helps companies plan, produce and deliver engaging content across multiple channels throughout their customers' lifecycle. Why? Because every part of the above paragraph speaks to where modern marketing is and where it’s headed. Customers have now been empowered, thanks to the Internet and particularly social, with access to almost limitless amounts of information about companies and products. This includes the especially influential voices of friends and objective acquaintances that have experience with the product or brand. With mobile, this info is available instantly in the palm of their hand. All of this research and influence mind you, is taking place long before a prospect will ever engage with the brand itself or one of its sales reps. So how does a brand effectively insert itself into these conversations and this flow of the customer journey? Now, more than ever, marketers must deliver relevant and engaging content across multiple channels and throughout the entire customer journey to be useful, helpful, and influential. Compendium has a data-driven content marketing platform that lines up relevant content with customer data and personas so brands can accelerate the conversion of prospects. Now think about combining that with the Oracle Eloqua Marketing Cloud, part of Oracle's comprehensive CX solution. Marketers will be able to automate content delivery across channels by aligning persona-based content with customers' digital body language. Better customer engagement, improved sales lead quality, better return on marketing investment, and higher customer loyalty. Now we’re talking. Does data-driven content marketing have an impact? Compendium customer CVENT is a SaaS company specializing in meetings management tech. They wanted to increase leads & ad performance on their blog and dramatically increase their content. They also wanted to manage the creation, workflow, promotion and distribution of that content. With Compendium, CVENT created over 9,000 content elements, and sales-ready leads grew 325%. So Oracle Eloqua helps you target audiences, know buyers, and automate multi-channel marketing campaigns. Compendium lets you plan, publish, manage and measure content across content types and channels. Now kick it up yet another notch with Oracle’s Analytics, Big Data and Social solutions, and you’re using your marketing dollars to reach the right people in the right place at the right time with the right content. And as if that weren’t enough, your customers will love you for it. @mikestiles

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  • Hadoop growing pains

    - by Piotr Rodak
    This post is not going to be about SQL Server. I have been reading recently more and more about “Big Data” – very catchy term that describes untamed increase of the data that mankind is producing each day and the struggle to capture the meaning of these data. Ten years ago, and perhaps even three years ago this need was not so recognized. Increasing number of smartphones and discernable trend of mainstream Internet traffic moving to the smartphone generated one means that there is bigger and bigger stream of information that has to be stored, transformed, analysed and perhaps monetized. The nature of this traffic makes if very difficult to wrap it into boundaries of relational database engines. The amount of data makes it near to impossible to process them in relational databases within reasonable time. This is where ‘cloud’ technologies come to play. I just read a good article about the growing pains of Hadoop, which became one of the leading players on distributed processing arena within last year or two. Toby Baer concludes in it that lack of enterprise ready toolsets hinders Hadoop’s apprehension in the enterprise world. While this is true, something else drew my attention. According to the article there are already about half of a dozen of commercially supported distributions of Hadoop. For me, who has not been involved into intricacies of open-source world, this is quite interesting observation. On one hand, it is good that there is competition as it is beneficial in the end to the customer. On the other hand, the customer is faced with difficulty of choosing the right distribution. In future, when Hadoop distributions fork even more, this choice will be even harder. The distributions will have overlapping sets of features, yet will be quite incompatible with each other. I suppose it will take a few years until leaders emerge and the market will begin to resemble what we see in Linux world. There are myriads of distributions, but only few are acknowledged by the industry as enterprise standard. Others are honed by bearded individuals with too much time to spend. In any way, the third fact I can’t help but notice about the proliferation of distributions of Hadoop is that IT professionals will have jobs.   BuzzNet Tags: Hadoop,Big Data,Enterprise IT

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  • Configuring Multi-Tap on Synaptics Touchpad

    - by nunos
    I am having a hard time configuring my notebook's touchpad. The touchpad already works. It successfully responds to one-finger tap, two-finger tap and two-finger vertical scrolling. What I want to accomplish: change two-finger tap action from right-mouse click to middle-mouse click add three-finger tap functionality to yield right-mouse click action (i have checked that the three-finger tap is supported by my laptop's touchpad since it works on Windows) I read on a forum to use this as a guide. I have successfully accomplished point 1 with synclient TapButton2=2. However, I have to do it everytime I log in. I have tried to put that command on /etc/rc.local but the computer always boots and logins with the default configuration. Regarding point 2, I have tried synclient TapButton3=3 but it doesn't do anything when I three-finger tap the touchpad. I am running Ubuntu 11.10 on an Asus N82JV. /etc/X11/xorg.conf: nuno@mozart:~$ cat /etc/X11/xorg.conf Section "InputClass" Identifier "touchpad catchall" Driver "synaptics" MatchIsTouchpad "on" MatchDevicePath "/dev/input/event*" Option "TapButton1" "1" Option "TapButton2" "2" Option "TapButton3" "3" EndSection /usr/share/X11/xorg.conf.d/50-synaptics.conf: nuno@mozart:~$ cat /usr/share/X11/xorg.conf.d/50-synaptics.conf # Example xorg.conf.d snippet that assigns the touchpad driver # to all touchpads. See xorg.conf.d(5) for more information on # InputClass. # DO NOT EDIT THIS FILE, your distribution will likely overwrite # it when updating. Copy (and rename) this file into # /etc/X11/xorg.conf.d first. # Additional options may be added in the form of # Option "OptionName" "value" # Section "InputClass" Identifier "touchpad catchall" Driver "synaptics" MatchIsTouchpad "on" MatchDevicePath "/dev/input/event*" Option "TapButton1" "1" Option "TapButton2" "2" Option "TapButton3" "3" EndSection xinput list: nuno@mozart:~$ xinput list ? Virtual core pointer id=2 [master pointer (3)] ? ? Virtual core XTEST pointer id=4 [slave pointer (2)] ? ? Microsoft Microsoft® Nano Transceiver v2.0 id=12 [slave pointer (2)] ? ? Microsoft Microsoft® Nano Transceiver v2.0 id=13 [slave pointer (2)] ? ? ETPS/2 Elantech Touchpad id=16 [slave pointer (2)] ? Virtual core keyboard id=3 [master keyboard (2)] ? Virtual core XTEST keyboard id=5 [slave keyboard (3)] ? Power Button id=6 [slave keyboard (3)] ? Video Bus id=7 [slave keyboard (3)] ? Video Bus id=8 [slave keyboard (3)] ? Sleep Button id=9 [slave keyboard (3)] ? USB2.0 2.0M UVC WebCam id=10 [slave keyboard (3)] ? Microsoft Microsoft® Nano Transceiver v2.0 id=11 [slave keyboard (3)] ? Asus Laptop extra buttons id=14 [slave keyboard (3)] ? AT Translated Set 2 keyboard id=15 [slave keyboard (3)]

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  • Configuring Multi-Tap on Synpaptics Touchpad

    - by nunos
    I am having a hard time configuring my notebook's touchpad. The touchpad already works. It succesfully responds to one-finger tap, two-finger tap and two-finger vertical scrolling. What I want to accomplish: change two-finger tap action from right-mouse click to middle-mouse click add three-finger tap functionality to yield right-mouse click action I read on a forum to use this as a guide. I have succesfully accomplished point 1 with synclient TapButton2=2. However, I have to do it everytime I log in. I have tried to put that command on /etc/rc.local but the computer always boots and logins with the default configuration. Regarding point 2, I have tried synclient TapButton3=3 but it doesn't do anything when I three-finger tap the touchpad. I am running Ubuntu 11.10 on an Asus N82JV. /etc/X11/xorg.conf: nuno@mozart:~$ cat /etc/X11/xorg.conf Section "InputClass" Identifier "touchpad catchall" Driver "synaptics" MatchIsTouchpad "on" MatchDevicePath "/dev/input/event*" Option "TapButton1" "1" Option "TapButton2" "2" Option "TapButton3" "3" EndSection /usr/share/X11/xorg.conf.d/50-synaptics.conf: nuno@mozart:~$ cat /usr/share/X11/xorg.conf.d/50-synaptics.conf # Example xorg.conf.d snippet that assigns the touchpad driver # to all touchpads. See xorg.conf.d(5) for more information on # InputClass. # DO NOT EDIT THIS FILE, your distribution will likely overwrite # it when updating. Copy (and rename) this file into # /etc/X11/xorg.conf.d first. # Additional options may be added in the form of # Option "OptionName" "value" # Section "InputClass" Identifier "touchpad catchall" Driver "synaptics" MatchIsTouchpad "on" MatchDevicePath "/dev/input/event*" Option "TapButton1" "1" Option "TapButton2" "2" Option "TapButton3" "3" EndSection xinput list: nuno@mozart:~$ xinput list ? Virtual core pointer id=2 [master pointer (3)] ? ? Virtual core XTEST pointer id=4 [slave pointer (2)] ? ? Microsoft Microsoft® Nano Transceiver v2.0 id=12 [slave pointer (2)] ? ? Microsoft Microsoft® Nano Transceiver v2.0 id=13 [slave pointer (2)] ? ? ETPS/2 Elantech Touchpad id=16 [slave pointer (2)] ? Virtual core keyboard id=3 [master keyboard (2)] ? Virtual core XTEST keyboard id=5 [slave keyboard (3)] ? Power Button id=6 [slave keyboard (3)] ? Video Bus id=7 [slave keyboard (3)] ? Video Bus id=8 [slave keyboard (3)] ? Sleep Button id=9 [slave keyboard (3)] ? USB2.0 2.0M UVC WebCam id=10 [slave keyboard (3)] ? Microsoft Microsoft® Nano Transceiver v2.0 id=11 [slave keyboard (3)] ? Asus Laptop extra buttons id=14 [slave keyboard (3)] ? AT Translated Set 2 keyboard id=15 [slave keyboard (3)]

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  • Oracle Tutor: Create Accessible Content for the Disabled Community

    - by emily.chorba(at)oracle.com
    For many reasons--legal, business, and ethical--Oracle recognizes the need for its applications, and our customers' and partners' products built with our tools, to be usable by the disabled community. The following features of Tutor Author and Publisher software facilitate the creation of accessible HTML content for the disabled community.TablesThe following formatting guidelines will ensure that Tutor documents containing tables will be accessible once they are converted to HTML.• Determine whether a table is a "data table" or whether you are using a table simply for formatting. If it's a data table, you must use a heading for each column, and you should format this heading row as "table heading" style and select Table > Heading Rows Repeat.• For non data tables, it is not necessary to include a heading row.GraphicsTo create accessible graphics, add a caption to the graphic. In Microsoft Office 2000 and greater, right-click on the graphic and select Format Picture > Web (tab) > Alternative Text or select the graphic then Format > Picture > Web (tab) Alternative Text. Enter the appropriate information in the dialog box.When a document containing a graphic with alternative text is converted to HTML by Tutor, the HTML document will contain the appropriate accessibility information.Javascript elementsThe tabbed format and other javascript elements in the HTML version of the Tutor documents may not be accessible to all users. A link to an accessible/printable version of the document is available in the upper right corner of all Tutor documents.Repetitive dataIf repetitive data such as the distribution section and the ownership section are causing accessibility issues with your Tutor documents, you can insert a bookmark in the appropriate location of the document, and, when the document is converted to HTML, the bookmark will be converted to an A NAME reference (also known as an internal link). With this reference, you can create a link in Header.txt that can be prepended to each Tutor document that allows the user to bypass repetitive sections. Tutor and Oracle ApplicationsRegarding accessibility, please check Oracle's website on accessibility http://www.oracle.com/accessibility/ to find out what version of E-Business Suite is certified to work with screen readers. Oracle Tutor 11.5.6A and greater works with screen readers such as JAWS.There is no certification between Oracle Tutor and Oracle Applications because there are no related dependencies. It doesn't matter which version of the Oracle Applications you are running. Therefore, it is possible to use Oracle Tutor with earlier versions of Oracle Applications.Oracle Business Process Converter and Oracle ApplicationsOracle Business Process Converter (OBPC) converts Visio, XPDL, and Tutor models to Oracle Business Process Architect and Oracle Business Process Management. The OBPC is one of a collection of plugins to Oracle JDeveloper. Please see the VPAT as the same considerations apply.Learn MoreFor more information about Tutor, visit Oracle.Com or the Tutor Blog. Post your questions at the Tutor Forum. Emily ChorbaPrinciple Product Manager Oracle Tutor & BPM

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  • Space partitioning when everything is moving

    - by Roy T.
    Background Together with a friend I'm working on a 2D game that is set in space. To make it as immersive and interactive as possible we want there to be thousands of objects freely floating around, some clustered together, others adrift in empty space. Challenge To unburden the rendering and physics engine we need to implement some sort of spatial partitioning. There are two challenges we have to overcome. The first challenge is that everything is moving so reconstructing/updating the data structure has to be extremely cheap since it will have to be done every frame. The second challenge is the distribution of objects, as said before there might be clusters of objects together and vast bits of empty space and to make it even worse there is no boundary to space. Existing technologies I've looked at existing techniques like BSP-Trees, QuadTrees, kd-Trees and even R-Trees but as far as I can tell these data structures aren't a perfect fit since updating a lot of objects that have moved to other cells is relatively expensive. What I've tried I made the decision that I need a data structure that is more geared toward rapid insertion/update than on giving back the least amount of possible hits given a query. For that purpose I made the cells implicit so each object, given it's position, can calculate in which cell(s) it should be. Then I use a HashMap that maps cell-coordinates to an ArrayList (the contents of the cell). This works fairly well since there is no memory lost on 'empty' cells and its easy to calculate which cells to inspect. However creating all those ArrayLists (worst case N) is expensive and so is growing the HashMap a lot of times (although that is slightly mitigated by giving it a large initial capacity). Problem OK so this works but still isn't very fast. Now I can try to micro-optimize the JAVA code. However I'm not expecting too much of that since the profiler tells me that most time is spent in creating all those objects that I use to store the cells. I'm hoping that there are some other tricks/algorithms out there that make this a lot faster so here is what my ideal data structure looks like: The number one priority is fast updating/reconstructing of the entire data structure Its less important to finely divide the objects into equally sized bins, we can draw a few extra objects and do a few extra collision checks if that means that updating is a little bit faster Memory is not really important (PC game)

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  • Creative, busy Devoxx week

    - by JavaCecilia
    I got back from my first visit to the developer conference Devoxx in Antwerp. I can't describe the vibes of the conference, it was a developer amusement park, hackergartens, fact sessions, comic relief provided by Java Posse, James Bond and endless hallway discussions.All and all - I had a lot of fun, my main mission was to talk about Oracle's main focus for OpenJDK which besides development and bug fixing is making sure the infrastructure is working out for the full community. My focus was not to hang out at night club the Noxx, but that was came included in the package :)The London Java community leaders Ben Evans and Martijn Verburg are leading discussions in the community to lay out the necessary requirements for the infrastructure for build and test in the open. They called a first meeting at JavaOne gathering 25 people, including people from RedHat, IBM and Oracle. The second meeting at Devoxx included 14 participants and had representatives from Oracle and IBM. I hope we really can find a way to collaborate on this, making sure we deliver an efficient infrastructure for all engineers to contribute to OpenJDK with.My home in all of this was the BOF rooms and the sessions there meeting the JUG leaders, talking about OpenJDK infrastructure and celebrating the Duchess Duke Award together with the others. The restaurants in the area was slower than I've ever seen, so I missed out on Trisha Gee's brilliant replay of the workshop "The Problem with Women in IT - an Agile Approach" where she masterly leads the audience (a packed room, 50-50 gender distribution) to solve the problem of including more diversity in the developer community. A tough and sometimes sensitive topic where she manages to keep the discussion objective with a focus of improving the matter from a business perspective. Mattias Karlsson is organizing the Java developer conference Jfokus in Stockholm and was there talking to Andres Almires planning a Hackergarten with a possible inclusion of an OpenJDK bugathon. That would be really cool, especially as the Oracle Stockholm Java development office is just across the water from the Jfokus venue, some of the local JVM engineers will likely attend and assist, even though the bug smashing theme will likely be more starter level build warnings in Swing or langtools than fixing JVM bugs.I was really happy that I managed to catch a seat for the Java Posse live podcast "the Third Presidential Debate" a lot of nerd humor, a lot of beer, a lot of fun :) The new member Chet had a perfect dead pan delivery and now I just have to listen more to the podcasts! Can't get the most perfect joke out of my head, talking about beer "As my father always said: Better a bottle in front of me than a frontal lobotomy" - hilarious :)I attended the sessions delivered by my Stockholm office colleagues Marcus Lagergren (on dynamic languages on the jvm, JavaScript in particular) and Joel Borggrén-Franck (Annotations) and was happy to see the packed room and all the questions raised at the end.There's loads of stuff to write about the event, but just have to pace myself for now. It was a fantastic event, captain Stephan Janssen with crew should be really proud to provide this forum to the developer community!

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  • "Shared Folders" Feature Is Not Working In VirtualBox

    - by Islam Hassan
    I have Ubuntu 11.10 as a host and another linux 2.6 distribution as a guest. When I try to setup guest additions, this error message appears Building the shared folder support module .. fail And because of that, when I run the following in terminal mount -t vboxsf shared /root/shared I get the following error message mount: unknown filesystem type 'vboxsf' Any syggestions please? EDIT Sorry, the mentioned error message isn't complete, this is it. Building the shared folder support module ...fail! (Look at /var/log/vboxadd-install.log to find out what went wrong) This is the content of vboxadd-install.log Uninstalling modules from DKMS Attempting to install using DKMS Creating symlink /var/lib/dkms/vboxguest/4.1.2/source -> /usr/src/vboxguest-4.1.2 DKMS: add Completed. Kernel preparation unnecessary for this kernel. Skipping... Building module: cleaning build area.... make KERNELRELEASE=3.2.6 -C /lib/modules/3.2.6/build M=/var/lib/dkms/vboxguest/4.1.2/build..........................(bad exit status: 2) Error! Bad return status for module build on kernel: 3.2.6 (i686) Consult the make.log in the build directory /var/lib/dkms/vboxguest/4.1.2/build/ for more information. 0 0 ERROR: binary package for vboxguest: 4.1.2 not found Failed to install using DKMS, attempting to install without make KBUILD_VERBOSE=1 -C /lib/modules/3.2.6/build SUBDIRS=/tmp/vbox.0 SRCROOT=/tmp/vbox.0 modules test -e include/generated/autoconf.h -a -e include/config/auto.conf || ( \ echo; \ echo " ERROR: Kernel configuration is invalid."; \ echo " include/generated/autoconf.h or include/config/auto.conf are missing.";\ echo " Run 'make oldconfig && make prepare' on kernel src to fix it."; \ echo; \ /bin/false) mkdir -p /tmp/vbox.0/.tmp_versions ; rm -f /tmp/vbox.0/.tmp_versions/* WARNING: Symbol version dump /usr/src/linux-source-3.2.6/Module.symvers is missing; modules will have no dependencies and modversions. Actually the log file is very large and it exceeds the 30000 characters limit. How can I upload the entire log file here?

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  • IRM and Consumerization

    - by martin.abrahams
    As the season of rampant consumerism draws to its official close on 12th Night, it seems a fitting time to discuss consumerization - whereby technologies from the consumer market, such as the Android and iPad, are adopted by business organizations. I expect many of you will have received a shiny new mobile gadget for Christmas - and will be expecting to use it for work as well as leisure in 2011. In my case, I'm just getting to grips with my first Android phone. This trend developed so much during 2010 that a number of my customers have officially changed their stance on consumer devices - accepting consumerization as something to embrace rather than resist. Clearly, consumerization has significant implications for information control, as corporate data is distributed to consumer devices whether the organization is aware of it or not. I daresay that some DLP solutions can limit distribution to some extent, but this creates a conflict between accepting consumerization and frustrating it. So what does Oracle IRM have to offer the consumerized enterprise? First and foremost, consumerization does not automatically represent great additional risk - if an enterprise seals its sensitive information. Sealed files are encrypted, and that fundamental protection is not affected by copying files to consumer devices. A device might be lost or stolen, and the user might not think to report the loss of a personally owned device, but the data and the enterprise that owns it are protected. Indeed, the consumerization trend is another strong reason for enterprises to deploy IRM - to protect against this expansion of channels by which data might be accidentally exposed. It also enables encryption requirements to be met even though the enterprise does not own the device and cannot enforce device encryption. Moving on to the usage of sealed content on such devices, some of our customers are using virtual desktop solutions such that, in truth, the sealed content is being opened and used on a PC in the normal way, and the user is simply using their device for display purposes. This has several advantages: The sensitive documents are not actually on the devices, so device loss and theft are even less of a worry The enterprise has another layer of control over how and where content is used, as access to the virtual solution involves another layer of authentication and authorization - defence in depth It is a generic solution that means the enterprise does not need to actively support the ever expanding variety of consumer devices - the enterprise just manages some virtual access to traditional systems using something like Citrix or Remote Desktop services. It is a tried and tested way of accessing sealed documents. People have being using Oracle IRM in conjunction with Citrix and Remote Desktop for several years. For some scenarios, we also have the "IRM wrapper" option that provides a simple app for sealing and unsealing content on a range of operating systems. We are busy working on other ways to support the explosion of consumer devices, but this blog is not a proper forum for talking about them at this time. If you are an Oracle IRM customer, we will be pleased to discuss our plans and your requirements with you directly on request. You can be sure that the blog will cover the new capabilities as soon as possible.

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  • Error message during update from 13.04 to 13.10

    - by layonhands
    The following was reported after I attempted to report the problem back to Ubuntu: The problem cannot be reported: You have some obsolete package versions installed. Please upgrade the following packages and check if the problem still occurs: ubuntu-release-upgrader-gtk, apport, apport-gtk, apport-symptoms, apt, apt-utils, at-spi2-core, binutils, dbus, gcc-4.7-base, gdb, gir1.2-atk-1.0, gir1.2-gtk-3.0, glib-networking, glib-networking-common, glib-networking-services, gnupg, gpgv, ifupdown, initramfs-tools, initramfs-tools-bin, kmod, libappindicator3-1, libapt-inst1.5, libapt-pkg4.12, libasound2, libatk-bridge2.0-0, libatk1.0-0, libatk1.0-data, libatspi2.0-0, libc-bin, libc6, libcups2, libdbus-1-3, libdbusmenu-glib4, libdbusmenu-gtk3-4, libdrm-intel1, libdrm-nouveau2, libdrm-radeon1, libdrm2, libgail-3-0, libgcc1, libgcrypt11, libglib2.0-0, libglib2.0-data, libgnutls26, libgomp1, libgstreamer-plugins-base1.0-0, libgstreamer1.0-0, libgtk-3-0, libgtk-3-bin, libgtk-3-common, libgudev-1.0-0, libicu48, libindicator3-7, libkmod2, liblcms2-2, libpci3, libplymouth2, libpolkit-agent-1-0, libpolkit-backend-1-0, libpolkit-gobject-1-0, libprocps0, libpython-stdlib, libpython2.7, libpython2.7-minimal, libpython2.7-stdlib, libpython3-stdlib, libpython3.3-minimal, libpython3.3-stdlib, libssl1.0.0, libstdc++6, libtiff5, libudev1, libx11-6, libx11-data, libx11-xcb1, libxcb-dri2-0, libxcb-glx0, libxcb-render0, libxcb-shm0, libxcb1, libxcursor1, libxext6, libxfixes3, libxi6, libxinerama1, libxml2, libxrandr2, libxrender1, libxres1, libxt6, libxtst6, libxxf86vm1, lsb-base, lsb-release, module-init-tools, multiarch-support, openssl, passwd, pciutils, perl, perl-base, perl-modules, plymouth, plymouth-theme-ubuntu-text, policykit-1, procps, python, python-gi, python-minimal, python2.7, python2.7-minimal, python3, python3-apport, python3-distupgrade, python3-gi, python3-minimal, python3-problem-report, python3-software-properties, python3-update-manager, python3.3, python3.3-minimal, rsyslog, shared-mime-info, software-properties-common, software-properties-gtk, tar, tzdata, ubuntu-release-upgrader-core, ubuntu-release-upgrader-gtk, udev, update-manager, update-manager-core, update-notifier, update-notifier-common If this question has already been answered, I'm sorry for the repost, but I would appreciate a link to the fix. Thanks. FYI: Dell Latitude D630, Intel Centrino processor. Also, the updater is currently running what seems to be the update. I will report back when it is done going through its process to let you know if it is in fact the 13.10 update. Update 2: System went through an update, but it wasn't for the OS. I think it was an update for the error message mentioned above. Now the OS update is currently running the 'distribution upgrade' portion of the update. This is further than it had gone before. Again I will report back once this is done to let you know whether or not the update was successful. Final Update: Don't know for sure what happened, but I'm almost sure that the error mentioned above was resolved in the first update prior to the 13.10 update. All set.

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  • ApiChange Corporate Edition

    - by Alois Kraus
    In my inital announcement I could only cover a small subset what ApiChange can do for you. Lets look at how ApiChange can help you to fix bugs due to wrong usage of an Api within a fraction of time than it would take normally. It happens that software is tested and some bugs show up. One bug could be …. : We get way too man log messages during our test run. Now you have the task to find the most frequent messages and eliminate the Log calls from the source code. But what about the myriads other log calls? How can we check that the distribution of log calls is nearly equal across all developers? And if not how can we contact the developer to check his code? ApiChange can help you too connect these loose ends. It combines several information silos into one cohesive view. The picture below shows how it is able to fill the gaps. The public version does currently “only” parse the binaries and pdbs to give you for a –whousesmethod query the following colums: If it happens that you have Rational ClearCase (a source control system) in your development shop and an Active Directory in place then ApiChange will try to determine from the source file which was determined from the pdb the last check in user which should be present in your Active Directory. From there it is only a small hop to an LDAP query to your AD domain or the GC (Global Catalog) to get from the user name his Full name Email Phone number Department …. ApiChange will append this additional data all of your query results which contain source files if you add the –fileinfo option. As I said this is currently not enabled by default since the AD domain needs to be configured which are currently only some hard coded values in the SiteConstants.cs source file of ApiChange.Api.dll. Once you got this data you can generate metrics based on source file, developer, assembly, … and add additional data by drag and drop directly into the pivot tables inside Excel. This allows you to e.g. to generate a report which lists the source files with most log calls in descending order along with the developer name and email in the pivot table. Armed with this knowledge you can take meaningful measures e.g. to ask the developer if the huge number of log calls in this source file can be optimized. I am aware that this is a very specific scenario but it is a huge time saver when you are able to fill the missing gaps of information. ApiChange does this in an extensible way. namespace ApiChange.ExternalData {     public interface IFileInformationProvider     {         UserInfo GetInformationFromFile(string fileName);     } } It defines an interface where you can implement your custom information provider to close the gap between source control system and the real person I have to send an email to ask if his code needs a closer inspection.

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  • Rewriting code under BSD license

    - by Frank
    I am currently studding OpengGL with OpenGL Supebible 5th edition. I've found interested for me some C++ code that is distributed with the book (see also on google code). That code is under New BSD License. I am writing my software on C# with SharpGL wrapper and I'd like to know following things: Can I rewrite that C++ to C#? edid: I'am interesting in using such things like GLBatch, GLShaderManager and some other thing from GLTools. Problem is that library is on C++, but I use C#. How do I have to mark my source code if I put it somewhere like to my github account? What disclaimer should be? Original disclaimer looks like: /* GLShaderManager.h Copyright (c) 2009, Richard S. Wright Jr. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. Neither the name of Richard S. Wright Jr. nor the names of other contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. */ Edit: Should my copyright looks like after rewriting something like that? Copyright (c) 2014, My Name Copyright (c) 2009, Richard S. Wright Jr. All rights reserved. Redistribution...................

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  • WebLogic Server Weekly for March 26th, 2012: WLS 1211 Update, Java 7 Certification, Galleria, WebLogic for DBAs, REST and Enterprise Architecture, Singleton Services

    - by Steve Button
    WebLogic Server 12c Certified with Java 7 for Production Use WebLogic Server 12c (12.1.1) has been certified with JDK 7 for development usage since December and we have now completed JDK 7 certification for use with production systems. In doing so, we have updated the WebLogic Server 12c (12.1.1) distributions incorporating fixes associated with JDK 7 support as well as some bundled patches that address several issues that have been discovered since the initial release. These updated distributions are available for download from OTN and will be beneficial for all WebLogic Server 12c (12.1.1) users in general. What's New Release Notes Download Here! Updated Oracle WebLogic Server 12.1.1.0 distribution Never one to miss a trick, Markus Eisele was one of the first to notice the WebLogic Server 12c update and post a blog about it. Sources told me that as of Friday last week you have an updated version of WebLogic Server 12c on OTN. http://blog.eisele.net/2012/03/updated-oracle-weblogic-server-12110.html Using WebLogic Server 12c with Java 7 - Video To illustrate the use of Java 7 with WebLogic Server 12c, I put together a screen cam showing the creation of a domain using Java 7 and then build and deploy a simple web application that uses Java 7 syntax to show it working. Ireland OUG Presentation: WebLogic for DBAs Simon Haslam posted his slides from a presentation he gave Dublin on 21/3/12 at the OUG Ireland conference. In this presentation, he explains the core concepts and ideas behind WebLogic Server, walks through an installation and offers some tips and common gotcha's to avoid. Simon also covers some aspects of installing and use Enterprise Manager 12c. Note: I usually install the JVM and use the generic .jar installer rather than using an installer bundled with a JVM. http://www.slideshare.net/Veriton/weblogic-for-dbas-10h Slightly Retro: Jeff West on Enterprise Architecure and REST In this weeks flashback, we look at Jeff West's blog from early 2011 where he provides some thoughtful opinions on enterprise architecture and innovation, then jumps into his views on REST. After I progressed in my career and did more team-leading and architecture type roles I was ‘educated’ on what it meant to have Asynchronous and Long-Running processes as part of your Enterprise Application architecture. If I had a synchronous process then I needed a thread available to service the request and then provide the response. https://blogs.oracle.com/jeffwest/entry/weblogic_integration_wli_web_services_and_soap_and_rest_part_1 Starting Managed Servers without an Administration Server using Node Manager and WLST Blogger weblogic-tips shows how to start a managed server without going through the Administration Server, using the Node Manager and WLST. Connect WLST to a Node Manager by entering the nmConnect command. http://www.weblogic-tips.com/2012/02/18/starting-managed-servers-without-an-administration-server-using-node-manager-and-wlst/ Using WebLogic Server Singleton Services WebLogic Server has supported the notion of a Singleton Service for a number of releases, in which WebLogic Server will maintain a single instance of a configured singleton service on one managed server within a cluster. This blog demonstrates how the singleton service can be accessed and used from applications deployed on the cluster. http://buttso.blogspot.com.au/2012/03/weblogic-server-singleton-services.html

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  • Developer – Cross-Platform: Fact or Fiction?

    - by Pinal Dave
    This is a guest blog post by Jeff McVeigh. Jeff McVeigh is the general manager of Performance Client and Visual Computing within Intel’s Developer Products Division. His team is responsible for the development and delivery of leading software products for performance-centric application developers spanning Android*, Windows*, and OS* X operating systems. During his 17-year career at Intel, Jeff has held various technical and management positions in the fields of media, graphics, and validation. He also served as the technical assistant to Intel’s CTO. He holds 20 patents and a Ph.D. in electrical and computer engineering from Carnegie Mellon University. It’s not a homogenous world. We all know it. I have a Windows* desktop, a MacBook Air*, an Android phone, and my kids are 100% Apple. We used to have 2.5 kids, now we have 2.5 devices. And we all agree that diversity is great, unless you’re a developer trying to prioritize the limited hours in the day. Then it’s a series of trade-offs. Do we become brand loyalists for Google or Apple or Microsoft? Do we specialize on phones and tablets or still consider the 300M+ PC shipments a year when we make our decisions on where to spend our time and resources? We weigh the platform options, monetization opportunities, APIs, and distribution models. Too often, I see developers choose one platform, or write to the lowest common denominator, which limits their reach and market success. But who wants to be ?me too”? Cross-platform coding is possible in some environments, for some applications, for some level of innovation—but it’s not all-inclusive, yet. There are some tricks of the trade to develop cross-platform, including using languages and environments that ?run everywhere.” HTML5 is today’s answer for web-enabled platforms. However, it’s not a panacea, especially if your app requires the ultimate performance or native UI look and feel. There are other cross-platform frameworks that address the presentation layer of your application. But for those apps that have a preponderance of native code (e.g., highly-tuned C/C++ loops), there aren’t tons of solutions today to help with code reuse across these platforms using consistent tools and libraries. As we move forward with interim solutions, they’ll improve and become more robust, based, in no small part, on our input. What’s your answer to the cross-platform challenge? Are you fully invested in HTML5 now? What are your barriers? What’s your vision to navigate the cross-platform landscape?  Here is the link where you can head next and learn more about how to answer the questions I have asked: https://software.intel.com/en-us Republished with permission from here. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: Intel

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  • What's the best way to install the GD graphics library for Nagios?

    - by user1196
    While trying to install Nagios 3.2.3, I ran their ./configure script and got these errors: checking for main in -liconv... no checking for gdImagePng in -lgd (order 1)... no checking for gdImagePng in -lgd (order 2)... no checking for gdImagePng in -lgd (order 3)... no checking for gdImagePng in -lgd (order 4)... no *** GD, PNG, and/or JPEG libraries could not be located... ********* Boutell's GD library is required to compile the statusmap, trends and histogram CGIs. Get it from http://www.boutell.com/gd/, compile it, and use the --with-gd-lib and --with-gd-inc arguments to specify the locations of the GD library and include files. NOTE: In addition to the gd-devel library, you'll also need to make sure you have the png-devel and jpeg-devel libraries installed on your system. NOTE: After you install the necessary libraries on your system: 1. Make sure /etc/ld.so.conf has an entry for the directory in which the GD, PNG, and JPEG libraries are installed. 2. Run 'ldconfig' to update the run-time linker options. 3. Run 'make clean' in the Nagios distribution to clean out any old references to your previous compile. 4. Rerun the configure script. NOTE: If you can't get the configure script to recognize the GD libs on your system, get over it and move on to other things. The CGIs that use the GD libs are just a small part of the entire Nagios package. Get everything else working first and then revisit the problem. Make sure to check the nagios-users mailing list archives for possible solutions to GD library problems when you resume your troubleshooting. ******************************************************************** Which package do I want? libgd2-xpm-dev? libgd2-noxpm-dev? php5-gd? I'm not looking to do any image processing myself - I just want to get Nagios working.

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  • Highlights From Interact '12 - Healthcare Industry User Group

    - by John Webb
    Last week the Oracle team traveled to Orlando for the 18th annual Healthcare Industry User Group (HIUG) conference, Interact '12.   HIUG has over 3,000 members representing 180 organizations.  While we now know the result on the SCOTUS ruling yesterday, the consensus at the conference last week was summed up well in the welcome note from HIUG President, Chris Ryzewski:    "Regardless of the legal ruling on this administration's  Patient Protection and Affordable Care Act we will undoubtedly be called upon to further reduce costs and be more efficient in every aspect of our business processes."    Well put!   Attendance exceeded previous years with several hundred attendees, over 100 sessions, and a trade show that numbered 40 booths.    Most of the HIUG members use PeopleSoft applications and they tend to be full suite customers who use PeopleSoft broadly from HCM to Financials and Supply Chain. For many customers who have licensed PeopleSoft in the last year, it was their first experience with a very strong and collaborative user group.   I had dinner with a provider who is rolling out PeopleSoft HCM and ERP to a nationwide system of forty hospitals.  A key driver for this organization and others is how to leverage PeopleSoft applications to meet the cost reduction goals mentioned above.   In the area of procurement, the topic of Supplier Contract Management attracted a lot of attention.  Contract pricing and adherence to contracts throughout the procure to pay life cycle are key to meeting cost containment objectives.  Customers were excited to see the new faceted search capabilities and usability of  the upcoming PeopleSoft eProcurement release.     The new Work Center concept was discussed in several areas including the Cost Reconciliation Work Center and the Supply Demand Work Center which enables healthcare specific functions around PAR counts and related replenishment activities.  The latest Feature Pack of HCM 9.1 was demonstrated with the Talent Summary and Manager Dashboard.   Customers were excited to see the major advances in self service available today.    The Grants Special Interest Group focused quite a bit on the usage of PeopleSoft's Project Costing "Funds Distribution" feature, which can be used to manage capital projects funded by multiple agencies and sources.  Along with the latest release of the Mobile Inventory solution that several hospitals have now implemented, a preview of new mobile applications for expenses and approvals drew a lot of attention.   The PeopleSoft focus on assisting these companies in their goals to contain costs and create new efficiencies continues forward.   We look foward to Interact '13!     

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  • Error installing RVM

    - by Dbugger
    I am following this guide, but this is the output I receive. What am the problem? dbugger@mercury:~$ \curl -sSL https://get.rvm.io | bash -s stable --rails Downloading https://github.com/wayneeseguin/rvm/archive/stable.tar.gz Upgrading the RVM installation in /home/dbugger/.rvm/ RVM PATH line found in /home/dbugger/.profile /home/dbugger/.bashrc /home/dbugger/.zshrc. RVM sourcing line found in /home/dbugger/.bash_profile /home/dbugger/.zlogin. Upgrade of RVM in /home/dbugger/.rvm/ is complete. # Enrique, # # Thank you for using RVM! # We sincerely hope that RVM helps to make your life easier and more enjoyable!!! # # ~Wayne, Michal & team. In case of problems: http://rvm.io/help and https://twitter.com/rvm_io Upgrade Notes: * No new notes to display. rvm 1.25.27 (stable) by Wayne E. Seguin <[email protected]>, Michal Papis <[email protected]> [https://rvm.io/] Searching for binary rubies, this might take some time. No binary rubies available for: ubuntu/14.04/x86_64/ruby-2.1.2. Continuing with compilation. Please read 'rvm help mount' to get more information on binary rubies. Checking requirements for ubuntu. Installing requirements for ubuntu. Updating system.......... Installing required packages: gawk, libreadline6-dev, libssl-dev, libyaml-dev, libsqlite3-dev, sqlite3.... Error running 'requirements_debian_libs_install gawk libreadline6-dev libssl-dev libyaml-dev libsqlite3-dev sqlite3', showing last 15 lines of /home/dbugger/.rvm/log/1401804140_ruby-2.1.2/package_install_gawk_libreadline6-dev_libssl-dev_libyaml-dev_libsqlite3-dev_sqlite3.log ++ /scripts/functions/utility : __rvm_try_sudo() 405 > sudo -p '%p password required for '\''apt-get --no-install-recommends --yes install gawk libreadline6-dev libssl-dev libyaml-dev libsqlite3-dev sqlite3'\'': ' apt-get --no-install-recommends --yes install gawk libreadline6-dev libssl-dev libyaml-dev libsqlite3-dev sqlite3 Reading package lists... Building dependency tree... Reading state information... Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: libssl-dev : Depends: libssl1.0.0 (= 1.0.1f-1ubuntu2) but 1.0.1f-1ubuntu2.1 is to be installed E: Unable to correct problems, you have held broken packages. ++ /scripts/functions/utility : __rvm_try_sudo() 405 > return 100 ++ /scripts/functions/requirements/ubuntu : requirements_debian_libs_install() 36 > return 100 Requirements installation failed with status: 100.

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  • Do we need to adopt a black-box asset our project is inheriting from its predecessor?

    - by Tom Anderson
    Our client has an eCommerce site which was developed by an in-house team, and is now showing its age. I work for a firm brought in as external contractors to build a replacement. Part of the current site is a Flash viewer applet which displays media about the product - zoom-able images, 360-degree views, movies, and so on. We need to show the same media the current site does, so we are simply reusing the viewer. The viewer is embedded on a page in the usual way, and told what media to show by means of an XML file it loads from our server, which is pretty simple for us to generate. We've got this working; it was pretty straightforward. But what else do we need to do? The thing is, as far as we're concerned, the viewer is a binary blob which is served from the client's content-distribution network. We embed it, feed it some XML, and it does its job, but we have no power over its internals. It's completely opaque to us - a black box. We can use it to do what it does, but we can't change it, so if we ever need to do something different, we're stuffed. We're building this site for the client, and when we're done, we'll hand it over for them to maintain. We won't be doing the maintenance ourselves. There's a small team within the client who are working as part of our team, and who will be the ones doing the maintenance. That team only includes one person from the team that built the old site, and it's not someone who knows the image viewer. The people who do know the image viewer are not slated to join our team when our system replaces theirs - they'll be moved to other projects. The documentation on the viewer is extremely thin, and as far as i know doesn't cover the internals at all. My worry is that if someone doesn't take some positive action, all knowledge of the internal workings of the viewer - even down to where the source code for it is - will be lost. It's possible it already has been. Is this something to worry about? If so, whose job is it to worry about it? What should they do about it once they've got worried?

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  • Installed LibreOffice 4 with ppa, how do I remove it and go back to LibreOffice 3?

    - by MMA
    EDIT This question is not at all a duplicate of How to downgrade from LibreOffice 4.0 to 3.6? The above mentioned question talks about downgrading from a specific version of LibreOffice, namely from 4.0 to 3.6. The solutions mentioned are not the ones I am looking for. They will work but I wanted a general solution without using PPA or downloading .deb files for from a higher version to a lower version. The above solutions suggest either downloading .deb files for LibreOffice 3.6 or adding repository for it. Furthermore, some of the answers put out-of-proportion~(applicable for the solution, however) stress on use of synaptic, not general command-line-solution. That made me wonder, at this very moment, if I take a fresh computer, and install Ubuntu 12.04, LibreOffice installation will work without a hitch. Then why I can not install LibreOffice in my 12.04 machine today from simple command line? This answer to my question, clarified everything. I need to use ppa-purge so that this resets all packages from a PPA to the standard versions released for my distribution. Basically it is like a way to restore my system back to the way it was before my installed packages from a PPA. This article further elaborates the idea. The above mentioned answer worked perfectly for me. Actually, this was an education for me since it taught me how do downgrade a package that was added via PPA. I had upgraded from LibreOffice 3 to LibreOffice 4 using the PPA. Now since I found that LibreOffice 4 has some issues, including handling my native language, I want to move back to LibreOffice 3. In order to accomplish this, I removed the LibreOffice config directory from my home and then purged LibreOffice from my machine. sudo apt-get purge libreoffice-* Then I removed the relevant PPA's using the sudo apt-add-repository --remove command. And then ran sudo apt-get update. Now, when I try to install LibreOffice using the command sudo apt-get install libreoffice I get an avalanche of output about unmet dependencies, something like, The following packages have unmet dependencies: libreoffice : Depends: libreoffice-core (= 1:3.5.7-0ubuntu4) but it is not going to be installed (snipped) If I dig the issue further, by using the command, sudo apt-get install libreoffice-core I get The following packages have unmet dependencies: libreoffice-core : Depends: libreoffice-common (> 1:3.5.7) but it is not going to be installed Depends: libexttextcat0 (>= 2.2-8) but it is not going to be installed Depends: ure (>= 3.5.7~) but it is not going to be installed E: Unable to correct problems, you have held broken packages. Could you please tell me how do I install LibreOffice 3 in my machine? I am using Ubuntu 12.04 LTS.

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  • cloud programming for OpenStack in C / C++

    - by Basile Starynkevitch
    (Sorry for such a fuzzy question, I am very newbie to cloud programming) I am interested in designing (and developing) a (free software) program in C or C++ (probably, most of it being meta-programmed, i.e. part of the C code code being generated). I am still in the thinking / designing phase. And I might perhaps give up. For reference, I am the main architect and implementor of GCC MELT, a domain specific language to extend the GCC compiler (the MELT language is translated to C/C++ and is bootstrapped: the MELT to C/C++ translator being written in MELT). And I am dreaming of extending it with some cloud computing abilities. But I am a newbie in cloud computing. (I am only interested in free-software, GPLv3 friendly, based cloud computing, which probably means openstack). I believe that "compiling on the cloud with some enhanced GCC" could make sense (for super-optimizations or static analysis of e.g. an entire Linux distribution, or at least a massive GCC compiled free software like Qt, GCC itself, or the Linux kernel). I'm dreaming of a MELT specific monitoring program which would store, communicate, and and enhance GCC compilation (extended by MELT). So the picture would be that each GCC process (actually the cc1 or cc1plus started by the gcc driver, suitably extended by some MELT extension) would communicate with some monitor. That "monitoring/persisting" program would run "on the cloud" (and probably manage some information produced by GCC e.g. on NoSQL bases). So, how should some (yet to be written) C program (some Linux daemon) be designed to be cloud-friendly? So far, I understood that it should provide some Web service, probably thru a RESTful service, so should use an HTTP server library like onion. And that OpenStack is able to start (e.g. a dozen of) such services. But I don't have a clear picture of what OpenStack brings. So far, I noticed the ability to manage (and distribute) virtual machines (with some Python API). It is less clear how can it distribute some ELF executable, how can it start it, etc. Do you have any references or examples of C / C++ programming on the cloud? How should a "cloud-friendly" (actually, OpenStack friendly) C/C++ server application be designed?

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  • How are Reads Distributed in a Workload

    - by Bill Graziano
    People have uploaded nearly one millions rows of trace data to TraceTune.  That’s enough data to start to look at the results in aggregate.  The first thing I want to look at is logical reads.  This is the easiest metric to identify and fix. When you upload a trace, I rank each statement based on the total number of logical reads.  I also calculate each statement’s percentage of the total logical reads.  I do the same thing for CPU, duration and logical writes.  When you view a statement you can see all the details like this: This single statement consumed 61.4% of the total logical reads on the system while we were tracing it.  I also wanted to see the distribution of reads across statements.  That graph looks like this: On average, the highest ranked statement consumed just under 50% of the reads on the system.  When I tune a system, I’m usually starting in one of two modes: this “piece” is slow or the whole system is slow.  If a given piece (screen, report, query, etc.) is slow you can usually find the specific statements behind it and tune it.  You can make that individual piece faster but you may not affect the whole system. When you’re trying to speed up an entire server you need to identity those queries that are using the most disk resources in aggregate.  Fixing those will make them faster and it will leave more disk throughput for the rest of the queries. Here are some of the things I’ve learned querying this data: The highest ranked query averages just under 50% of the total reads on the system. The top 3 ranked queries average 73% of the total reads on the system. The top 10 ranked queries average 91% of the total reads on the system. Remember these are averages across all the traces that have been uploaded.  And I’m guessing that people mainly upload traces where there are performance problems so your mileage may vary. I also learned that slow queries aren’t the problem.  Before I wrote ClearTrace I used to identify queries by filtering on high logical reads using Profiler.  That picked out individual queries but those rarely ran often enough to put a large load on the system. If you look at the execution count by rank you’d see that the highest ranked queries also have the highest execution counts.  The graph would look very similar to the one above but flatter.  These queries don’t look that bad individually but run so often that they hog the disk capacity. The take away from all this is that you really should be tuning the top 10 queries if you want to make your system faster.  Tuning individually slow queries will help those specific queries but won’t have much impact on the system as a whole.

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  • The Softer Side of Customer Experience

    - by Christina McKeon
    It’s election season in the U.S., and you know what that means. It means I stop by the recycling bin in my garage before entering the house with the contents of my mailbox. A couple of weeks ago, I was doing my usual direct mail purge when I came across a piece from The Container Store®. This piece would have gone straight to the recycling bin, but the title stopped me: Learn what WE STAND FOR! Under full disclaimer, I’m probably a “frequent flier” at The Container Store. One can never be too organized! Now, back to the direct mail piece. I opened it to discover that The Container Store has taken their customer experience beyond “a shopping experience that makes you smile” to giving customers more insight and transparency into how they feel about their employees, the vendors they partner with, and the communities they live in. The direct mail piece included several employees showcasing a skill, hobby or talent with their photo and a personal note that used one word to describe what these employees believe The Container Store stands for. I do not recall the last time I read through an entire piece of direct mail. But this time, I pored over all the comments and photos.  Summer, a salesperson, believes that one word is PASSION. Thomas in distribution center inventory systems chooses the word ACTION. The list goes on to include MATCHLESS, FUN, FAMILY, LOVE, and EMPOWERMENT. The Container Store is running a contest asking you to tell them what nonprofit organization you stand for. Anyone can submit their favorite nonprofit to win cash, products and services from The Container Store. Don’t forget about the softer side of customer experience. With many organizations working feverishly to transform their business into being more customer-centric, it’s easy to get caught up in processes and technology. Focusing on people and social responsibility often falls behind and becomes a lower priority. Keeping people and social responsibility at the forefront is crucial. Your customers will use your processes and technology, but they will see or hear your people and feel their passion. The latter is what they will remember most about your brand. I’m sure there are many other great examples of the softer side of customer experience. Please share your examples in the comments section.

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  • My First 5K, the recap.

    - by Chris Williams
    It was a nice day to be outside (and trust me, those aren't words you'll hear from me often.) I got to the site around 7:45, hit the pre-reg table and got my number along with a goody bag full of coupons for racing gear, a water bottle and a tshirt. Oh and a map. Stashed all that stuff in the jeep, emptied my pockets of everything but my iPhone and my jeep key, and proceeded to walk around for a bit as people started showing up and signing in. It was fairly breezy, and there was definitely a storm coming... but it was anyone's guess on when it would actually arrive. It was interesting to see everyone who was participating. If I had to guess, I would say the event was 60-70% women, with a pretty broad distribution of age... as young as 13 to well over 60 (in both genders.) I don't know exactly how many folks were there, but it was well over 300. Eventually it was time to kick things off, and everyone made their way to the start line. All of the 5k and 10k runners were mixed together, starting at the same time. All the walkers and the people with strollers or dogs were in the back. It was pretty chaotic at first, once things started, but it thinned out fairly quickly. The 10k people and the hardcore runners sped ahead of everyone else and the walkers gradually lagged behind. The 5K course was pretty nice, winding around a lake down in Eden Prairie. The 10K course overlapped most of ours, but branched off a couple times too. I didn't run the whole time, but I started the race running and I ended it running, and did a mix of walking and running along the way. I met my goals, which were a) don't ever stop and b) don't be last. The weather managed to hold out for the entire race. It never got too hot, there was a nice breeze and it was mostly overcast. Pretty much perfect in my book. About 20-30 minutes after I left, the rain came down pretty hard. I had a good time, and will most likely do more of them. We'll see.

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  • Investment scheme for a PC game the project

    - by Alex Kamen
    Good day everyone, I am working on a PC game project that has 3 phases planned, micro, macro and mmo versions [if confused, see a brief description at the bottom]. I have found a potential investor for the micro version of the game, but naturally, he requested a detailed plan of how the game will pay back. And the problem is that micro version itself is not supposed to be monetized much, other than some ads and limited in-game currency utilization. The idea is that with this combat demo already at hand, it should be possible to get a really large enough investment (millions of dollars) and use it to pay back the initial small one (thousands of dollars) and take the project into macro phase, which will really make profit. This way, everybody is going to win, provided that I can deliver the end-product. Yet while I am confident of that both the conception of the macro and the real game-play of the micro versions are going to be appealing, I don’t know how to obtain any guarantee of that I will be able to get funded once I have the prototype ready. And without that, I won’t receive the funds for the prototype in the first place! To summarize, my question is: how to figure out my future possibilities of getting funded once I have combat demo out, basically “whom to write to and what”. Ideally, I would like some sort of a preliminary agreement with a game publisher, something that would basically state “If the developer provides the product in time and in quality corresponding to the specifications given, the publisher guarantees to allocate funds for distribution and further development, thereby acquiring the right to X part of all future profits”. Does this sound sane? It’s just that I don’t want to sell all of my rights out straight away by taking a big outside investment while the project is in such early stage. I would appreciate if you would share your thoughts on this kind of scheme, and be sure to ask questions as I am sure I must have forgotten to mention a ton of important things, like the fact that initial funds are going to be spent on outsourcing (living in Siberia is really just great). [here’s a brief outline of what each version will feature] [micro] 1) turn based tactical combat rules 2) character development 3) arena/tournament system [macro] 4) ai-ruled dynamic interactive worlds 5) global map adventuring 6) strategic rpg + god simulator gameplay [mmo] 7) Persistent worlds system 8) Social structures system (“guilds/clans”) 9) god-simulation on the mmo scale P.S. Obviously, these features are incremental, so that mmo version has all 9.

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  • Cannot install wine on Ubuntu natty 64bit [broken dependency]

    - by MHK
    I've just installed Ubuntu natty 64bit. Now I'm trying to install wine and no matter how I do it (Software center/synaptic/terminal), it fails. Here's what I tried on terminal: sudo apt-get update sudo apt-get install wine It shows: Reading package lists... Done Building dependency tree Reading state information... Done Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: wine : Depends: wine1.3 but it is not going to be installed Depends: ia32-libs (>= 1.6) but it is not going to be installed Depends: lib32asound2 (> 1.0.14) but it is not going to be installed Depends: libc6-i386 (>= 2.6-1) but it is not going to be installed Depends: lib32nss-mdns (>= 0.10-3) but it is not going to be installed E: Broken packages Any body faced this? Is this a bug or something is broken on my end? Any hints on how to solve? Edit: I've tried with aptitude, it gives more clear message: sudo aptitude install wine Output: The following NEW packages will be installed: gnome-exe-thumbnailer{a} ia32-libs{a} icoutils{a} imagemagick{a} lib32asound2{ab} lib32bz2-1.0{a} lib32gcc1{ab} lib32ncurses5{a} lib32nss-mdns{a} lib32stdc++6{ab} lib32v4l-0{ab} lib32z1{a} libc6-i386{ab} libcdt4{a} libgraph4{a} libgvc5{a} libilmbase6{a} liblqr-1-0{a} libmagickcore3{a} libmagickcore3-extra{a} libmagickwand3{a} libnetpbm10{a} libopenexr6{a} libpathplan4{a} netpbm{a} ttf-droid{a} ttf-symbol-replacement-wine1.3{a} ttf-umefont{a} winbind{a} wine wine1.3{a} wine1.3-gecko{a} winetricks{a} 0 packages upgraded, 33 newly installed, 0 to remove and 0 not upgraded. Need to get 135 MB of archives. After unpacking 421 MB will be used. The following packages have unmet dependencies: libc6-i386: Depends: libc6 (= 2.12.1-0ubuntu16) but 2.13-0ubuntu13 is installed. lib32gcc1: Depends: gcc-4.5-base (= 4.5.2-2ubuntu3) but 4.5.2-8ubuntu4 is installed. lib32asound2: Depends: libasound2 (= 1.0.23-2.1ubuntu2) but 1.0.24.1-0ubuntu5 is installed. lib32stdc++6: Depends: gcc-4.5-base (= 4.5.2-2ubuntu3) but 4.5.2-8ubuntu4 is installed. lib32v4l-0: Depends: libv4l-0 (= 0.8.1-2) but 0.8.3-1 is installed. The following actions will resolve these dependencies: Keep the following packages at their current version: 1) ia32-libs [Not Installed] 2) lib32asound2 [Not Installed] 3) lib32bz2-1.0 [Not Installed] 4) lib32gcc1 [Not Installed] 5) lib32ncurses5 [Not Installed] 6) lib32nss-mdns [Not Installed] 7) lib32stdc++6 [Not Installed] 8) lib32v4l-0 [Not Installed] 9) lib32z1 [Not Installed] 10) libc6-i386 [Not Installed] 11) wine [Not Installed] 12) wine1.3 [Not Installed] Leave the following dependencies unresolved: 13) wine1.3-gecko recommends wine1.3 14) winetricks recommends wine1.2 | wine1.3 | cxoffice5 | cxgames5 It seems the wine package hasn't been updated in the repo. What should I do now?

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