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• Logitech QuickCam Pro 9000 & Windows 7 64-bit failing miserably

  - by Saxtus

  I am trying to install a Logitech QuickCam Pro 9000 webcam to Windows 7 64-bit. If I do it without using the Logitech drivers but instead the Windows Update ones, the camera works with low frame rate and without face tracking and all other bells and whistles that it's full driver provides. The moment I install the latest official Logitech driver, the problems begin: Camera works fine, until I decide to go to audio settings of the LWS panel or Windows'. Then LWS freezes and with it everything that tries to output audio. I am not able to open Playback/Recording devices window (it just doesn't appear) and system gets unstable and slow with LWS.EXE process not been able to close forcefully. If I reboot and forget the camera connected, this situation continues and system gets unstable from the beginning. If I reboot without the camera connected, everything works fine until I connect it and try to do something with audio settings of Windows or LWS panel. I should note, that until the freezing occurs, camera works as expected, with full frame rate, face tracking and everything that is expected to do. The soundcard is the ASUS SupremeFX II of the ASUS Striker II Extreme motherboard. Any ideas of what is causing this or what else to try so I can make it work as advertised? Thank you.

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• Moving the Windows 7 Pro OEM image to computer with the same hardware

  - by SWin

  We bought 8 clean computers (even without HDD) with the same hardware and bought eight Windows 7 Pro OEM disks. Now I prepare one Win7 installation without activation but with all required programs, settings, etc. Then I'm going to clone the image to other computers even without sysprepping. I'm going to change the product key to legal number at COA sticker on each computer and make the activation through the Internet. Will this scenario work? I know that OEM's license agreement forbids the image cloning and the actions I'm going to do breaks the agreement. According the license agreement I should make the manual clean install of Win7 on each computer. But how Microsoft and other viewers can determine the cloning fact? All computers are the same and license Win7 DVDs are also the same. However in my case the installation time also will the same (and may be kind of installation code or something else) and this is not good. Will the Win7 activation work? Can I be sure that activation will not damage after some time? Can Microsoft determine the cloning fact during the activation process? Thank you.

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• Windows 8 Pro Homegroup Not Allowing Access to Shared Files

  - by Jack Herr

  I have two pc's and a laptop. With all three running Windows 7, homegroup worked perfectly, with all computers able to access the files on the others exactly as one would expect. I installed Windows 8 Pro, which I downloaded recently from the MSDN website, on the laptop. From the info on the MSDN website, I believe the version downloaded is the official release version, not a release candidate. The install preserved all settings, apps, and files. I cannot connect to the homegroup from the laptop. Well, not exactly. I joined the homegroup during the install, and later left and rejoined, that was advertised as being offered by one of the pc's (not sure why that one was picked and not the other or both). This homegroup appears in my "computer" folder in the file explorer, offering files from that pc. But it excludes documents (only the music, pix, videos, and playlists folders on the one computer appear). I can actually access those files from the laptop. But the Homegroup folder, which actually shows all the computers by account and computer name and includes documents from both computers, does not open those folders when clicked. The computers listed by name in the Network folder give me a login that doesn't work. It asks for a username and password, no combinations of which work. Further, the following error message appears before the login is even attempted: "The system cannot contact a domain controller to service the authentication request. Please try again later." The two windows 7 pc's continue to share all files, including documents, seemlessly. I can also get to the laptop shared files, which I shared during setup, from either pc. Any ideas?

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• How to get rid of Windows XP Pro Blue pop up screen

  - by LISA

  Windows XP user-home edition 36 bit. One day I woke to see a blue pop up screen from Microsoft Windows XP Pro. I have not installed anything new myself. The 'add on' pop up always comes on when I open up mozilla to surf the net. I always just close it out to not install anything. I then woke to have colored tabs, the new download status bar at the bottom and this pop up window that asks me to retype two words spaced, a timer of two minutes starts and states if no word put in system will shut off. I have let it run down more than a few times and it does not shut down. No other options to choose from. If I misspell with a lot of letters it tells me I did so, but if I can't read a few letters I guess at it although it is not and it lets me resume what I am doing. This window pops up every single minute no matter what I am doing. Please help, I'm really annoyed with this. I have searched the net all over and don't quit know what to look for anymore

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• VT-x not enabled on 2010 Mac Pro

  - by BlindingDawn

  To start I had a Hackintosh as per the instructions from Lifehacker.com before and moved everything to a new 2010 8 Core Mac Pro. I opted for a restore from the time machine backup rather than using the migration assistance. I believe this may have caused more problems but one in particular is the lack of VT-x support. When I checked Parallels Desktop under "Host Hardware" information, I get the following that shows that VT-x isn't enabled. <Cpu dyn_lists=""> <Number>16</Number> <Model>Intel(R) Xeon(R) CPU E5620 @ 2.40GHz</Model> <Mode>1</Mode> <Speed>2400</Speed> <VtxEnabled>0</VtxEnabled> <VtxMode>1</VtxMode> 1) Does Parallels Desktop support using VT-x? 2) Does this setting show that my VT-x isn't enabled? 3) Is there a way of fixing it so that it is enabled? 4) Is there a way of using my Time Machine backup as if I'm doing a restore using migration assistance and just restore the files and settings?

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• Acrobat 9 Pro - shortcut key failure

  - by Rick G

  I create numerous Acrobat PDF files from MS Word documents via Acrobat 9 Pro. I often need to print a single page from an Acrobat PDF file. I normally use the keyboard shortcut Control-P (Print Dialog) and ALT-U (current page). I recently set up a new PC with Windows 7, and this shortcut combination does not work. When I press ALT-U, it moves the highlight to the correct item, but does not select the radio button. If I press the Enter key, then I print the entire document instead of the current page - VERY annoying! It looks like there is an error in the design of the Print dialog for Acrobat. There are two items which have ALT-U as the keyboard shortcut. They are "Current page" in the Print range frame, and "Summarize comments". I have been able to use Control-P (Print Dialog) and ALT-U (current page) with no problems on virtual machines and older computers running Windows XP. Maybe I installed some software on the new PC that is messing up the keyboard shortcut. Is there any way to figure out the culprit - or is this a known problem with Acrobat?

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• MAMP Pro virtual hosts on Mountain Lion not being recognized

  - by user135242

  I'm running MAMP PRO 2.1.1 on OSX 10.8.1 and not having any luck getting Apache to recognize any hosts that have been set up in MAMP besides localhost. This only happens when trying to use port 80. When I switch to port 8888 everything runs fine. Mountain Lion's Apache has been disabled and I get no errors or warnings when starting MAMP and the servers. Any doc root I set for "localhost" runs without problem. Any other server name I define, however, results in "cannot connect" when viewing in Chrome (not to be confused with "cannot find" - the browser is in fact following /etc/hosts to 127.0.0.1, but MAMP's Apache is simply not responding) I was wondering if anyone else has run into this issue or knows how to solve it. I'm working on some WordPress development and it keeps wanting to redirect to the base URL (with no port reference) even during setup. I'm sure I could fix things from the WP side but I'd rather figure out what the root issue is with MAMP. Thanks in advance for any insight you can provide.

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• Lion MacBook Pro will not load webpages with DNS just after wake

  - by NReilingh

  I'm working with a 2011 MacBook Pro running Lion (10.7.2), that after waking from sleep (i.e. opening the lid) takes an inordinately long amount of time (2-3 minutes or more) to get a usable internet connection. Upon waking, the wi-fi icon signifies it is negotiating a network connection, and completes one a few seconds later. At this point, network diagnostics will not show any issues, and everything in Network preferences looks as normal: I'm connected to the proper network, have the right IP address and gateway, and DNS settings are correct. However, any site accessed with a domain name (like http://www.google.com) in Safari will return the "You are not connected to the Internet." error. Accessing a site directly, say, with Google's 74.125.226.212, is successful. Yet, Network Diagnostics will insist that DNS is functioning properly. After a few minutes, the following lines will be printed to the Console log, and regular behavior will be restored. 11/18/11 8:11:31.288 PM airportd: _doAutoJoin: Already associated to “Wireless”. Bailing on auto-join. 11/18/11 8:11:32.000 PM kernel: en1: BSSID changed to 00:25:9c:63:91:bd This behavior occurs only when waking from sleep--not when turning wi-fi on and off. This problem also occurs when using a wired Ethernet connection. As per this thread, I have tried flushing the DNS cache and wiping the wireless network from memory (it's not a protected network). Neither have worked.

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• Hard crash when using bluetooth headset on MacBook Pro and Lion 10.7.2

  - by jtalarico

  I recently picked up a bluetooth headset (Motorola S10-HD) and started using it with my MacBook Pro (17" purchased new in 2010) running Lion 10.7.2. Here's what works - stereo audio: iTunes Spotify Pandora (via browser) games (e.g. Minecraft, which is a Java app) audio from YouTube Plex, VLC, other video players Here's what doesn't work well - stereo audio fails and the headset seems to go into mono (i.e. tinny-as-hell) mode: Google Hangout Skype GoTo Meeting Here's what's just downright catastrophic. If I'm listening to stereo audio and then decide to jump into a Skype call (Google Hangout, or GoTo Meeting), bluetooth often crashes and I can only get things working again by shutting down the device, disabling bluetooth, and getting things back up and running again. But the audio is still horrible, and MUCH better using just a simple set of iPhone earbuds and mic. About 80% of the time during such a call, bluetooth crashes. And about 90% of the time, after the call ends, Skype is shut down, or I try to switch back to playing stereo audio, I get a hard crash!! The gray screen of death descends and I'm told I need to restart my machine. In one such instance, even after a reboot, I could not enable bluetooth again ("Turn Bluetooth On" was grayed out in taskbar). Is this just a weak implementation of bluetooth by Apple, or is this a hardware issue? I've seen others posting similar issues even on the Apple support site indicating that bluetooth headsets are failing left and right, but I haven't seen anyone mention hard crashes.

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• Codecs, Premiere Pro & Quicktime: Import or Play Error

  - by Nchpmn

  Original Question I've been using a FS-H200 (not the Pro variant) recorder with a JVC ProHD camera. I have been shooting with the DTE FORMAT to Quicktime (.mov). I copied the files to an external hard drive and am now trying to edit. The files will play back in VLC, as they would be expected to. However they will not import into Adobe Premiere CS5.5, instead giving an error: Unsupported format or damaged file. Quicktime gives the following error when attempting to play the files: Error -2002: a bad public movie atom was found in the movie (Filename) To try and fix this, I have installed the following codec packs: K-Lite Codec Pack 64-bit Full (version 5.9, latest) K-Lite Codec Pack 32-bit Full (version 8.4, latest) MainConcept Codec Suite (Broadcast) v5.1 for Adobe CS5 Reinstalled Quicktime with new download from Apple The same errors and problems still exist. From this I can assume that there is an issue with Quicktime and that is what Premiere is using as an encoder/decoder for the codec. Is there any way to fix this? From looking at the "Codec Information" from VLC: Stream 0 Type: Video Codec: MPEG-1/2 (mpgv) Language: English Resolution: 1280 x 720 Frame Rate: 25 Stream 1 Type: Audio Codec: PCM S16 BE (twos) Language: English Channels: Stereo Sample Rate: 48000 Hz Bits per sample: 16 Other computer specs: Windows 7 Professional 64-bit (SP1) Gigabyte Z68X-UD3-B3 Intel i7-2600K 16GB DDR3 2TB WD 7200RPM SATA 6Gb/s LaCie d2 Quadra 2TB v3 7200RPM (External HDD) NVIDIA GeForce GTX 560 Ti Golden Sample Updates 2012-03-11 @ 2050 AEDT MPEG Steamclip doesn't recognise, play or convert the footage. File open error: unrecognised file type. [Open Anyway] File open error: can't find video or audio tracks. 2012-03-24 @ 1920 AEDT Had to transcode the footage. :(

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• W7-pro indexing mydoc on disk partition does not work

  - by Yvan Thery

  I am working on a HP-7100 mini tower running W7 Pro 64bits. My Local HD includes C:/ + 2 disk partitions : all my documents are located on disk partition L:/ and all my media files are on disk partition M:/ The indexing process works well on C:/ and M:/ but does not index the L:/ any more also all of them are allowed to be indexed, also the system is present on all drive security tabs. I have tested to rebuilt the indexing file with a new setting including few directories present on drive C/M/L but still with L: does not work ! One more thing I can tell you is that even after rebuilding the indexing file, I can find some residual directories or files which are out of the test selection. It is like unerased components remaining in the indexing database. As I do not know precisely how the indexing process works it is hard to know what to do ... Recently I had a bad time after using a past restoration procedure ... maybe it did corrupt the indexing file ???? If I start indexing the all L:/ disk partition the system stop at 39 found index also many more are existing .... Does any one from you guys could advise the process to create a new indexing database ... ? Any idea to get out of this mess ? Many thanks for assistance Yvan

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• Drive security settings in Windows 8 Pro

  - by Donotalo

  My PC OS is Windows 8 Pro x64. Windows 8 seems confusing. D:\ drive is supposed to be used solely by a single user, who is in Users group of the PC. The requirement is... that user will have full control of D drive. Admins will have full control of D drive. All other users can only list drive contents. No file could be opened. My account is admin account. From D drive's property Security tab, I've set the following: Allow "List folder contents" for Authenticated Users group. Allow "Full control" for SYSTEM. Allow "Full control" to specific user, who's supposed to use the drive. Allow "Full control" for Administrators group of the computer. Allow "List folder contents" for Users group. After setting this up, the specific user have full control of D drive. No other user can open any file on D drive. But though my account is an admin account, no file on D drive could be opened from my account! Why is this happening and how files can be opened from my account? Note: All accounts in this PC are local accounts.

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• Ubuntu Server running VNC

  - by xwapilot

  I have access to four computers: 1 Ubuntu Server desktop (Version 10.04) 1 Mac Mini (Snow Leopard) 1 Windows desktop (Windows 7) 1 Windows laptop (Windows Vista) The first three will always be on the home network. My goal is to SSH from the laptop into the server and be able, through VNC (or another remote desktop software), to control the windows and mac computers. The goal of this would be a slightly heightened network security over using VNC to directly access the mac or windows desktop. I have successfully used SSH to connect to the server, but have not been able to successfully implement the remote desktop connection. I would appreciate help doing so. Here's what I've done so far: As per instructions here: http://www.stuartellis.eu/articles/vnc-on-linux/ I installed the following: vnc4server – the main VNC server software vnc-java – enables access from Web browsers with Java support xvnc4viewer – a basic VNC viewer I then set up a password using the vncpasswd command. To attempt to connect to the mac, I followed directions I found in a thread at superuser. com and went to "System PreferencesSharing" and enabled "Screen Sharing". Subsequently, I tried entering the following commands into Ubuntu: vncviewer mac_ip_address::5904 vncviewer mac_ip_address:0 vncviewer mac_ip_address:1 They all returned the following: VNC Viewer Free Edition 4.1.1 for X - built Apr 9 2010 18:41:55 Copyright (C) 2002-2005 RealVNC Ltd. See http ://www .realvnc. com for information on VNC. vncviewer: unable to open display "" I'm sure I'm missing something important, but I'm not sure what it is. Do I need to have a GUI installed, or did that come with the vnc packages I installed?

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• Do I need to match hardware on a Mac to my PC to get the same user experience?

  - by Darth

  I've been playing around with the thought of moving from a PC to a Mac. if you don't want to read this, skip to the "upgrade options" My current setup Most of my time I spent moving back and forth between Linux and Windows. During the last upgrade to Vista, I got myself pc with Core 2 Quad, 8GB of RAM and GeForce 9800GTX+. Currently I'm running dual boot between Ubuntu 10.04 and Windows Vista x64. Most of my work, around 80%, I can do on Ubuntu, which is mostly Ruby/Java programming. If that was all I needed, Ubuntu would be really great. However, I also do quite a lot of Photography and Design, which forces me to use Adobe software (not only Photoshop). I also work with Wacom Intuos4 tablet, which doesn't really have great support on Linux machines. I've tried virtualization both ways (Linux in Win and Win in Linux), but neither was anywhere near satisfying. These are those of many many reasons I want to move to OS X. Upgrade options This is how I see my upgrade options: Mac Mini - cheapest solution, but worst performance iMac - more expensive, better performing with second LCD for free Mac Pro - could match my current PC performance, currently outside of the price range When I compare the Mac hardware vs my current PC, it will be always worse, unless I decide to pump in a lot of money. The question that comes to my head, do I need to match my current PC hardware to get the same user experience with a Mac? If I look at it from the Vista point of view, 2GB RAM is as low as it gets, 4GB is usable ... and the 8GB runs very smoothly. PC HW != Mac HW? If I bought the Mac Mini for roughly the same price I paid for my PC (Core 2 Quad with 8GB RAM), I'd get Core 2 Duo with 4GB RAM. But I don't want to run Vista on it, so I can't compare the hardware directly. Say that I want to do the same things on the Mac Mini as I do on my PC, eg. open up 50 tabs in Google Chrome and start working with a large PSD in Photoshop (couple hundred MB), would running on Mac OS X compensate for the lower hardware performance? My point is, that if I'm about to upgrade, I wouldn't like to upgrade to hardware that runs a lot slower. Good analogy for this is Vista vs Ubuntu, where you can run Ubuntu smoothly on a low end laptop, but in Vista, you'd be happy to open a browser. Does the same principle apply to OS X?

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• Synergy on macbook with osx mavericks wifi connection

  - by user332956

  I'm trying to set up Synergy with my macbook pro running OS X 10.9.3 as a client and my Windows 7 desktop as a server. I'm having some pretty bad connection problems though when I try to use my mac. Every couple seconds the mouse or the keyboard will stop working entirely then come back. I ran some tests and found that the ping from my desktop to my mac would be very high every third ping or so(1000+ ms) or sometimes even time out. If I ping my desktop from my mac the pings are all reasonably low. I believe that this is a power saving feature of Mavericks and I have found a way to get around it by continually pinging my router on my mac, keeping my wifi card from going to sleep. I'm using this right now to type this up with synergy and have had zero issues. Has anyone else ran into this issue and found a better solution? So far, I think my best bet would be to buy an ethernet adapter but I'd rather not have yet another cable running across my desk.

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• Get Python to raise MemoryError instead of eating all my disk space

  - by asmeurer

  If I run a Python program with a memory leak, I would normally expect the program to eventually die with MemoryError. But instead, what happens is that all the virtual memory is used until my disk runs out of space. I am running Mac OS X 10.8 on a retina MacBook Pro. My computer generally has between 10GB to 20GB free. Mac OS X is smart enough to not die completely when the disk runs out of space (rather, it gives me a dialog letting me force quit my GUI programs). Is there a way to make Python just die when it runs out of real memory, or some reasonable amount of virtual memory? This is what happens on Linux, as far as I can tell. I guess Mac OS X is more generous than Linux with virtual memory (the fact that I have an SSD might be part of this; I don't know just how smart OS X is with this stuff). Maybe there's a way to tell the Mac OS X kernel to never use so much virtual memory that leaves less than, say, 5 GB free on the hard drive?

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• Enable FTP on OS X 10.8 Mountain Lion Server

  - by Oleg Trakhman

  There is a LAN comprising several mac machines (iMac, Mac Pro, macbook etc.), Airport Express router and Mac Mini Server running OS X Server 10.8 (Mountain Lion Server). I need to share a folder on Mac Mini Server by FTP. What did I try so far: Made special partition for FTP Access, call it "Reports" So shared folder would be "/Volumes/Reports" Gave access every user and group in system, and also enabled guest access. I checked posix acl, which is "rwxrwxrwx", I checked sharing settings in "Preferences.app" and "Server.app" Checked that users have access to FTP service Enabled FTP in Server.app I tried access to shared folder (by FTP): via Cyberduck via Finder via shell: ftp server.local And what I got: $ ftp [email protected] Trying 10.0.2.2... Connected to server.local. 220 10.0.2.2 FTP server (tnftpd 20100324+GSSAPI) ready. 331 User ftpuser accepted, provide password. Password: 530 User ftpuser may not use FTP. and $ ftp [email protected] Trying 10.0.2.2... Connected to server.local. 220 10.0.2.2 FTP server (tnftpd 20100324+GSSAPI) ready. 331 User admin accepted, provide password. Password: 530 User admin denied by SACL. ftp: Login failed ftp> (admin is administrator account , ftpuser is special user account made to access ftp) What I'm doing wrong? Getting really tired of this...

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• Discover the public ip of a network without being connected

  - by Martin Trigaux

  Let say, I'm next to a network and can see the traffic (with airodump or similar tool) but can not decipher it (because I am not connected on the network). Is it possible to discover the public ip address of the network ? I know the MAC address of the users connected on the network but do I know the one of the router ? If yes, maybe there is a way to do the matching. I know IP addresses are not forever but some addresses are static and never change. Maybe there is a database of MAC address having recorded that. Google has a database that match MAC address and geographical coordinates so why not with IP addresses ? Other idea, if I know where am I, I can maybe guess the IP range used in the city by the ISP (is it findable ?) and then try to "ping" each IP on the range (if it is a /24, it's possible, even /16 maybe). Will I get some information like the MAC of the box or see some traffic on the network ? These are two ideas I had. I don't know if they are doable, certainly not perfect. Do you think of some others ? By trying several methods, maybe I can get a guess with a bit of luck. Thank you

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• Triple boot WIndows 7, Windows 8, and Mountain Lion on Macbook Pro

  - by Nathan

  Ok, So I have a bit of a unique situation here I could use some help on. I've modded my summer 2011 MBPro to have 2 harddrives by replacing the optical drive. OSX Mountain Lion is installed on a single partition of a 120GB SSD. The second drive is 750GB, partitioned as 550GB, 150GB, and ~50GB. I've set the 550GB to act as my OSX homefolder, but I'd like to install windows 7 and Windows 8 on the remaining partitions. It Took a while, but by following this guide, I eventually found a way to install Windows without a CD/DVD drive by following this http://huguesval.com/blog/2012/02/installing-windows-7-on-a-mac-without-superdrive-with-virtualbox/ It worked flawlessly for creating both windows 7 and windows 8 images that I could clone onto FAT32 partitions. However, I have encountered a problem when trying to triple boot. After I put Windows 8 onto the ~50GB partition and tried to boot into windows 7 I get an error that says something like: error: 0x0000000e The Boot selection failed because the required device is inaccessible. If I re-clone the windows 7 image onto the drive and select the option to "replace BCD" file for the drive, windows 7 will boot but windows 8 now gives me the same exact error. I realize this is a pretty extensive setup, but if anyone has some insight I'd love to hear it.

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• Internet Explorer 10 (Metro App) on Windows 8 Pro (RTM) crash

  - by ferpaz

  Internet Explorer 10 (Metro App) on Windows 8 Pro (RTM) does not start and crash with this error: Log Name: Application Source: Application Error Date: 27/08/2012 19:21:29 Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: DELL-OPE3.red.aseinfo.com.sv Description: Faulting application name: iexplore.exe, version: 10.0.9200.16384, time stamp: 0x50107ebe Faulting module name: iertutil.dll, version: 10.0.9200.16384, time stamp: 0x50109c90 Exception code: 0xc0000005 Fault offset: 0x0000000000172f0b Faulting process id: 0xadc Faulting application start time: 0x01cd84bb737cfa16 Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe Faulting module path: C:\WINDOWS\system32\iertutil.dll Report Id: b1597df3-f0ae-11e1-be78-88532e15da73 Faulting package full name: Faulting package-relative application ID: Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2012-08-28T01:21:29.000000000Z" /> <EventRecordID>7612</EventRecordID> <Channel>Application</Channel> <Computer>DELL-OPE3.red.aseinfo.com.sv</Computer> <Security /> </System> <EventData> <Data>iexplore.exe</Data> <Data>10.0.9200.16384</Data> <Data>50107ebe</Data> <Data>iertutil.dll</Data> <Data>10.0.9200.16384</Data> <Data>50109c90</Data> <Data>c0000005</Data> <Data>0000000000172f0b</Data> <Data>adc</Data> <Data>01cd84bb737cfa16</Data> <Data>C:\Program Files\Internet Explorer\iexplore.exe</Data> <Data>C:\WINDOWS\system32\iertutil.dll</Data> <Data>b1597df3-f0ae-11e1-be78-88532e15da73</Data> <Data> </Data> <Data> </Data> </EventData> </Event> Any suggestions?

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• Logitech Optical Mouse Frozen In Middle of Windows XP Pro Screen

  - by Code Sherpa

  I have a Logitech Optical Mouse/Keyboard. I have been using them just fine with the system drivers for almost a year now. I recently updated my Kaspersky software and rebooted. Now the mouse is frozen in the middle of my screen. I am not able to login to the Windows XP Pro box that has the frozen mouse (because i can't work the mouse) but am able to remote desktop to this computer. Things I know / have tried: When I boot on the problem computer, I am able to use the keyboard, but not the mouse. I have installed the latest version of Logitech's SetPoint (with the updated drivers) on the problem computer (via remote desktop) and that didn't seem to matter. I bought new batteries for the mouse and that didn't matter. I have tried the mouse/keyboard on another computer and the mouse works just fine there. My suspicion is that the Kaspersky install has overwritten a driver of some sort. Things I have not done (and would appreciate detailed steps if you feel this is the way to go): 1) Uninstalled all the mouse drivers on the machine and reboot. Then, reinstall. Note: When I get to the Device Manager I don't see an option for Human Interface Devices (where the mouse device is). Here are my options: Computer, Disk Drives, DVD/CD-Rom drives, Floppy controllers, IDE ATA/ATAPI, Imaging devices, Network Adapters, Other devices, Ports, Processors, Sound, video, and gaming, System devices, USB controllers. Also, I should point out that Video Controller is the only thing under Other devices and it has a yellow exclamation mark. The same is true for all the items under Universal Serial Bus controllers. I think this means I have to update my BIOS but, since my mouse was working just fine without doing that, I don't think that is my problem. So, how do I get to my Mouse Device? 2) Update my BIOS. Note: As pointed out above, I don't think this matters as my mouse was working just fine under my computer's current BIOS version. Thanks for your help.

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• Suspend only works once after full power cycle with ASUS P7P55D-E Pro

  - by John Chadwick

  This one is strange. I can't seem to get suspend working more than once per power cycle. When I say "power cycle," I mean the only way to get one proper suspend is to cut power from the power supply and boot back up cold. After the proper suspend, I get a failed suspend, and after all reboots or cold boots until power is cut, suspends fail. I'm using an ASUS P7P55D-E Pro with a Sandy Bridge Core i7, running on Ubuntu Precise repositories and UEFI. I'm running Nouveau from repository (And Gallium3d compiled from git, but that does not come into this since I can avoid OpenGL and it still happens the same way) with a GTX 285 (nv50.) I had to build a custom kernel (3.3) in order for ACPI 5.0 to be supported and make suspend work at all. I compiled it using the latest Ubuntu kernel's config file with the additional entries set to the default options. All packages are up to date. I know these are relatively exotic settings, but I'm hoping maybe I can get some help anyways. The behavior when suspend fails is strange. Upon a proper suspend, all fans turn off and the only led left on, the power led, is blinking. Upon a failed suspend, 1. USB power remains. 2. The power led stays on solid. 3. All fans seem to still be on. 4. I can hear what I believe is the primary harddrive shutting off. 5. Despite USB power remaining, the USB powered keyboard does not respond to anything, and the indicator leds on it shut off. Pressing the power button does nothing, and of course I have not to date found a way to wake it up. When trouble shooting the first round of issues I got with suspend not too long ago, I ended up building a list of modules to disable upon sleeping. Here's my config file for them: In /etc/pm/config.d/01modules: SUSPEND_MODULES="uhci_hd ehci_hd button" All of my other pm configuration files are stock. In case it's any help, here are my relevant BIOS settings. Thanks.

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• Can I restore files from a Time Machine backup onto a different computer?

  - by Daryl Spitzer

  I have a Time Machine backup (of personal files only) made from my MacBook Pro provided by my previous employer. Now I have a new job and a new (employer-provided) MacBook Pro. Can I somehow restore files from that backup onto my new machine using the Time Machine UI?

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• Logitech Optical Mouse Frozen In Middle of Windows XP Pro Screen

  - by Code Sherpa

  Hi. I have a Logitech Optical Mouse/Keyboard. I have been using them just fine with the system drivers for almost a year now. I recently updated my Kaspersky software and rebooted. Now the mouse is frozen in the middle of my screen. I am not able to login to the Windows XP Pro box that has the frozen mouse (because i can't work the mouse) but am able to remote desktop to this computer. Things I know / have tried: When I boot on the problem computer, I am able to use the keyboard, but not the mouse. I have installed the latest version of Logitech's SetPoint (with the updated drivers) on the problem computer (via remote desktop) and that didn't seem to matter. I bought new batteries for the mouse and that didn't matter. I have tried the mouse/keyboard on another computer and the mouse works just fine there. My suspicion is that the Kaspersky install has overwritten a driver of some sort. Things I have not done (and would appreciate detailed steps if you feel this is the way to go): 1) Uninstalled all the mouse drivers on the machine and reboot. Then, reinstall. Note: When I get to the Device Manager I don't see an option for Human Interface Devices (where the mouse device is). Here are my options: Computer, Disk Drives, DVD/CD-Rom drives, Floppy controllers, IDE ATA/ATAPI, Imaging devices, Network Adapters, Other devices, Ports, Processors, Sound, video, and gaming, System devices, USB controllers. Also, I should point out that Video Controller is the only thing under Other devices and it has a yellow exclamation mark. The same is true for all the items under Universal Serial Bus controllers. I think this means I have to update my BIOS but, since my mouse was working just fine without doing that, I don't think that is my problem. So, how do I get to my Mouse Device? 2) Update my BIOS. Note: As pointed out above, I don't think this matters as my mouse was working just fine under my computer's current BIOS version. Thanks for your help.

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• setup L2TP on Ubuntu 10.10

  - by luca

  I'm following this guide to setup a VPS on my Ubuntu VPS: http://riobard.com/blog/2010-04-30-l2tp-over-ipsec-ubuntu/ My config files are setup as in that guide, openswan version is 2.6.26 I think.. It doesn't work, I can show you my auth.log (on the VPS): Feb 18 06:11:07 maverick pluto[6909]: packet from 93.36.127.12:500: received Vendor ID payload [RFC 3947] method set to=109 Feb 18 06:11:07 maverick pluto[6909]: packet from 93.36.127.12:500: received Vendor ID payload [draft-ietf-ipsec-nat-t-ike] method set to=110 Feb 18 06:11:07 maverick pluto[6909]: packet from 93.36.127.12:500: ignoring unknown Vendor ID payload [8f8d83826d246b6fc7a8a6a428c11de8] Feb 18 06:11:07 maverick pluto[6909]: packet from 93.36.127.12:500: ignoring unknown Vendor ID payload [439b59f8ba676c4c7737ae22eab8f582] Feb 18 06:11:07 maverick pluto[6909]: packet from 93.36.127.12:500: ignoring unknown Vendor ID payload [4d1e0e136deafa34c4f3ea9f02ec7285] Feb 18 06:11:07 maverick pluto[6909]: packet from 93.36.127.12:500: ignoring unknown Vendor ID payload [80d0bb3def54565ee84645d4c85ce3ee] Feb 18 06:11:07 maverick pluto[6909]: packet from 93.36.127.12:500: ignoring unknown Vendor ID payload [9909b64eed937c6573de52ace952fa6b] Feb 18 06:11:07 maverick pluto[6909]: packet from 93.36.127.12:500: received Vendor ID payload [draft-ietf-ipsec-nat-t-ike-03] meth=108, but already using method 110 Feb 18 06:11:07 maverick pluto[6909]: packet from 93.36.127.12:500: received Vendor ID payload [draft-ietf-ipsec-nat-t-ike-02] meth=107, but already using method 110 Feb 18 06:11:07 maverick pluto[6909]: packet from 93.36.127.12:500: received Vendor ID payload [draft-ietf-ipsec-nat-t-ike-02_n] meth=106, but already using method 110 Feb 18 06:11:07 maverick pluto[6909]: packet from 93.36.127.12:500: received Vendor ID payload [Dead Peer Detection] Feb 18 06:11:07 maverick pluto[6909]: "L2TP-PSK-NAT"[7] 93.36.127.12 #7: responding to Main Mode from unknown peer 93.36.127.12 Feb 18 06:11:07 maverick pluto[6909]: "L2TP-PSK-NAT"[7] 93.36.127.12 #7: transition from state STATE_MAIN_R0 to state STATE_MAIN_R1 Feb 18 06:11:07 maverick pluto[6909]: "L2TP-PSK-NAT"[7] 93.36.127.12 #7: STATE_MAIN_R1: sent MR1, expecting MI2 Feb 18 06:11:07 maverick pluto[6909]: "L2TP-PSK-NAT"[7] 93.36.127.12 #7: NAT-Traversal: Result using draft-ietf-ipsec-nat-t-ike (MacOS X): peer is NATed Feb 18 06:11:07 maverick pluto[6909]: "L2TP-PSK-NAT"[7] 93.36.127.12 #7: transition from state STATE_MAIN_R1 to state STATE_MAIN_R2 Feb 18 06:11:07 maverick pluto[6909]: "L2TP-PSK-NAT"[7] 93.36.127.12 #7: STATE_MAIN_R2: sent MR2, expecting MI3 Feb 18 06:11:07 maverick pluto[6909]: "L2TP-PSK-NAT"[7] 93.36.127.12 #7: Main mode peer ID is ID_IPV4_ADDR: '10.0.1.8' Feb 18 06:11:07 maverick pluto[6909]: "L2TP-PSK-NAT"[7] 93.36.127.12 #7: switched from "L2TP-PSK-NAT" to "L2TP-PSK-NAT" Feb 18 06:11:07 maverick pluto[6909]: "L2TP-PSK-NAT"[8] 93.36.127.12 #7: deleting connection "L2TP-PSK-NAT" instance with peer 93.36.127.12 {isakmp=#0/ipsec=#0} Feb 18 06:11:07 maverick pluto[6909]: "L2TP-PSK-NAT"[8] 93.36.127.12 #7: transition from state STATE_MAIN_R2 to state STATE_MAIN_R3 Feb 18 06:11:07 maverick pluto[6909]: "L2TP-PSK-NAT"[8] 93.36.127.12 #7: new NAT mapping for #7, was 93.36.127.12:500, now 93.36.127.12:36810 Feb 18 06:11:07 maverick pluto[6909]: "L2TP-PSK-NAT"[8] 93.36.127.12 #7: STATE_MAIN_R3: sent MR3, ISAKMP SA established {auth=OAKLEY_PRESHARED_KEY cipher=oakley_3des_cbc_192 prf=oakley_sha group=modp1024} Feb 18 06:11:07 maverick pluto[6909]: "L2TP-PSK-NAT"[8] 93.36.127.12 #7: ignoring informational payload, type IPSEC_INITIAL_CONTACT msgid=00000000 Feb 18 06:11:07 maverick pluto[6909]: "L2TP-PSK-NAT"[8] 93.36.127.12 #7: received and ignored informational message Feb 18 06:11:08 maverick pluto[6909]: "L2TP-PSK-NAT"[8] 93.36.127.12 #7: the peer proposed: 69.147.233.173/32:17/1701 -> 10.0.1.8/32:17/0 Feb 18 06:11:08 maverick pluto[6909]: "L2TP-PSK-NAT"[8] 93.36.127.12 #8: responding to Quick Mode proposal {msgid:183463cf} Feb 18 06:11:08 maverick pluto[6909]: "L2TP-PSK-NAT"[8] 93.36.127.12 #8: us: 69.147.233.173<69.147.233.173>[+S=C]:17/1701 Feb 18 06:11:08 maverick pluto[6909]: "L2TP-PSK-NAT"[8] 93.36.127.12 #8: them: 93.36.127.12[10.0.1.8,+S=C]:17/64111===10.0.1.8/32 Feb 18 06:11:08 maverick pluto[6909]: "L2TP-PSK-NAT"[8] 93.36.127.12 #8: transition from state STATE_QUICK_R0 to state STATE_QUICK_R1 Feb 18 06:11:08 maverick pluto[6909]: "L2TP-PSK-NAT"[8] 93.36.127.12 #8: STATE_QUICK_R1: sent QR1, inbound IPsec SA installed, expecting QI2 Feb 18 06:11:08 maverick pluto[6909]: "L2TP-PSK-NAT"[8] 93.36.127.12 #8: transition from state STATE_QUICK_R1 to state STATE_QUICK_R2 Feb 18 06:11:08 maverick pluto[6909]: "L2TP-PSK-NAT"[8] 93.36.127.12 #8: STATE_QUICK_R2: IPsec SA established transport mode {ESP=>0x0b1cf725 <0x0b719671 xfrm=AES_128-HMAC_SHA1 NATOA=none NATD=93.36.127.12:36810 DPD=none} Feb 18 06:11:28 maverick pluto[6909]: "L2TP-PSK-NAT"[8] 93.36.127.12 #7: received Delete SA(0x0b1cf725) payload: deleting IPSEC State #8 Feb 18 06:11:28 maverick pluto[6909]: "L2TP-PSK-NAT"[8] 93.36.127.12 #7: netlink recvfrom() of response to our XFRM_MSG_DELPOLICY message for policy eroute_connection delete was too long: 100 > 36 Feb 18 06:11:28 maverick pluto[6909]: "L2TP-PSK-NAT"[8] 93.36.127.12 #7: netlink recvfrom() of response to our XFRM_MSG_DELPOLICY message for policy [email protected] was too long: 168 > 36 Feb 18 06:11:28 maverick pluto[6909]: | raw_eroute result=0 Feb 18 06:11:28 maverick pluto[6909]: "L2TP-PSK-NAT"[8] 93.36.127.12 #7: received and ignored informational message Feb 18 06:11:28 maverick pluto[6909]: "L2TP-PSK-NAT"[8] 93.36.127.12 #7: received Delete SA payload: deleting ISAKMP State #7 Feb 18 06:11:28 maverick pluto[6909]: "L2TP-PSK-NAT"[8] 93.36.127.12: deleting connection "L2TP-PSK-NAT" instance with peer 93.36.127.12 {isakmp=#0/ipsec=#0} Feb 18 06:11:28 maverick pluto[6909]: packet from 93.36.127.12:36810: received and ignored informational message and my system log on OSX (from where I'm connecting): Feb 18 13:11:09 luca-ciorias-MacBook-Pro pppd[68656]: pppd 2.4.2 (Apple version 412.3) started by luca, uid 501 Feb 18 13:11:09 luca-ciorias-MacBook-Pro pppd[68656]: L2TP connecting to server '69.147.233.173' (69.147.233.173)... Feb 18 13:11:09 luca-ciorias-MacBook-Pro pppd[68656]: IPSec connection started Feb 18 13:11:09 luca-ciorias-MacBook-Pro racoon[68453]: Connecting. Feb 18 13:11:09 luca-ciorias-MacBook-Pro racoon[68453]: IKE Packet: transmit success. (Initiator, Main-Mode message 1). Feb 18 13:11:09 luca-ciorias-MacBook-Pro racoon[68453]: IKE Packet: receive success. (Initiator, Main-Mode message 2). Feb 18 13:11:09 luca-ciorias-MacBook-Pro racoon[68453]: IKE Packet: transmit success. (Initiator, Main-Mode message 3). Feb 18 13:11:09 luca-ciorias-MacBook-Pro racoon[68453]: IKE Packet: receive success. (Initiator, Main-Mode message 4). Feb 18 13:11:09 luca-ciorias-MacBook-Pro racoon[68453]: IKE Packet: transmit success. (Initiator, Main-Mode message 5). Feb 18 13:11:09 luca-ciorias-MacBook-Pro racoon[68453]: IKEv1 Phase1 AUTH: success. (Initiator, Main-Mode Message 6). Feb 18 13:11:09 luca-ciorias-MacBook-Pro racoon[68453]: IKE Packet: receive success. (Initiator, Main-Mode message 6). Feb 18 13:11:09 luca-ciorias-MacBook-Pro racoon[68453]: IKEv1 Phase1 Initiator: success. (Initiator, Main-Mode). Feb 18 13:11:09 luca-ciorias-MacBook-Pro racoon[68453]: IKE Packet: transmit success. (Information message). Feb 18 13:11:09 luca-ciorias-MacBook-Pro racoon[68453]: IKEv1 Information-Notice: transmit success. (ISAKMP-SA). Feb 18 13:11:10 luca-ciorias-MacBook-Pro racoon[68453]: IKE Packet: transmit success. (Initiator, Quick-Mode message 1). Feb 18 13:11:10 luca-ciorias-MacBook-Pro racoon[68453]: IKE Packet: receive success. (Initiator, Quick-Mode message 2). Feb 18 13:11:10 luca-ciorias-MacBook-Pro racoon[68453]: IKE Packet: transmit success. (Initiator, Quick-Mode message 3). Feb 18 13:11:10 luca-ciorias-MacBook-Pro racoon[68453]: IKEv1 Phase2 Initiator: success. (Initiator, Quick-Mode). Feb 18 13:11:10 luca-ciorias-MacBook-Pro racoon[68453]: Connected. Feb 18 13:11:10 luca-ciorias-MacBook-Pro pppd[68656]: IPSec connection established Feb 18 13:11:30 luca-ciorias-MacBook-Pro pppd[68656]: L2TP cannot connect to the server Feb 18 13:11:30 luca-ciorias-MacBook-Pro configd[20]: SCNCController: Disconnecting. (Connection tried to negotiate for, 22 seconds). Feb 18 13:11:30 luca-ciorias-MacBook-Pro racoon[68453]: IKE Packet: transmit success. (Information message). Feb 18 13:11:30 luca-ciorias-MacBook-Pro racoon[68453]: IKEv1 Information-Notice: transmit success. (Delete IPSEC-SA). Feb 18 13:11:30 luca-ciorias-MacBook-Pro racoon[68453]: IKE Packet: transmit success. (Information message). Feb 18 13:11:30 luca-ciorias-MacBook-Pro racoon[68453]: IKEv1 Information-Notice: transmit success. (Delete ISAKMP-SA). Feb 18 13:11:31 luca-ciorias-MacBook-Pro racoon[68453]: Disconnecting. (Connection was up for, 20.157953 seconds).

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