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• Oracle Makes Social Services More Effective

  - by michael.seback

  By Brendan B. Read, TMCnet.com, April 5, 2010 Oracle Makes Social Services More Effective with New Oracle Social Services Suite Overworked, with too frequently heart-wrenching cases yet cash-strapped, social service agencies now have a new solution that has been expressly designed to help them accomplish more for their clients with the same resources. Oracle's Oracle Social Services Suite provides them with a complete, open and integrated platform for eligibility and case management to simplify eligibility determination increase caseworker efficiency and improve program effectiveness. The Social Services Suite also includes updated versions of Oracle's Siebel CRM Public Sector 8.2 and Oracle Policy Automation 10. Here are the Oracle Social Services Suite and Siebel CRM Public Sector 8.2 features and benefits: read the article here.

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• What must be done to allow a development team to minimize difficulties as new team members are added?

  - by Travis

  I work at a small Web Dev firm, and have been handling all the PHP/MySQL/etc. for a while. I'm looking at improving our practices to allow for easier collaboration as we grow. Some things I have in mind are: Implementing a versioning system (source control) Coding standards for the team (unless mandated by a certain framework, etc.) Enforcing a common directory structure for our Desktops (for backup purposes, etc.) Web-based task/project/time/file/password/contact management and collaboration app(we've tried a bunch; I may just create one) What do more experienced developers view as necessary first steps in this area? Do you recommend any books? One thing to consider is that the bulk of our daily tasks involve maintenance and adding minor functionality rather than new projects, and the team size will be between 3 and 5. I just found a related question about teams that will be expanding from a solo developer.

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• Task ownership with Wordpress - CSS - Designer or Developer?

  - by Syed Absar

  We have a dispute regarding who owns which tasks when it comes to the CSS on our live site. Our designer argues that he is not responsible to log-in to word press and modify the css or use ftp for any changes because that's not his job description while developer argues that since it is css, it belongs to designer and that he is to update the changes to the server and then compare and correct the output. I'd like experienced people working in professional development environment to put a light on this scenario. I'm not sure if this is the right place to ask this question, or is there a separate forum for business development or project management specific questions?

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• Who should determine team size?

  - by TaylorOtwell

  Developers, managers, or customers? I was recently involved in a situation where I felt like the customers were arbitrarily demanding for more developers on a team which already had too many developers. They were scared the project was going to be late (and it probably will be). Personally, I was scared we were going to fulfill Brook's Law. The group of programmers already lacked in-depth business knowledge, and some were even new to the technology (.NET), yet the customer wanted to add more developers who had even less business knowledge. The impression was that this would make the project get done quicker. I started wondering if the customer, who is extremely bright, but presumably knows little about IT project management, should really be the one determining team size.

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• Did You Miss It? Replay of the Value Chain Transformation now available.

  - by Stephen Slade

  This very informative webcast on transformation of the value chain is now available for replay. Hear from leading authorities in business,  journalism  and academia on how traditional supply chains have been converted into high performance value chains. Jeff Moad of  Managing Executive chairs this panel of experts including Steve Tungate, VP at Toshiba Business on how they overcome tremendous challenges in a global competitive market in the print industry. Dr. Larry Lapide of MIT discusses Strategic Demand Management from a consulting perspective and Maha Muzumdar, VP of Supply Chain Apps Marketing at Oracle presents the roadmap and tactical approaches that leading firms take. A case study on Sun’s Supply Chain Transformation is highlighted.  For those considering leveraging their supply chain and using it as a strategic tool, this 50 minute webcast will be very informative. link for the webcast:  https://thomaswebinar.webex.com/thomaswebinar/lsr.php?AT=pb&SP=EC&rID=5299632&rKey=10b6e6d17448c78d

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• 12/14 IDC Webcast on Insurance Distribution Strategies -- Manage Data and Engage Customers

  - by charles.knapp

  The insurance industry faces unprecedented challenges from new competition, more rigorous regulatory obligations, tighter capital restrictions, and more demanding customers. The winners will be those insurers that can successfully manage complex and disparate data resources to engage successfully with their customers, building trust through outstanding, multi-channel customer service with the insurer and its agents. At the heart of all these issues is the ability of insurers to engage directly with agents and customers using their preferred channels; measure risk and profitability accurately, and quickly to enable swift decision-making; and transform aging IT infrastructure so that the business can drive down costs and protect eroding margins. In this one-hour webcast, moderated by Insurance & Technology Magazine Executive Editor Anthony O'Donnell, you will learn about critical distribution management strategies that work. Join Peter Farley of analyst firm IDC Financial Insights, Scott Mampre of Capgemini, and Srini Venkat of Oracle Insurance to learn ways to maximize improvements to competitiveness, customer service, operating efficiencies - and ultimately profitability and growth. Please join us!

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• Wisdom of using open source code in a commercial software product

  - by Mr. Jefferson

  I'm looking at using some open source code in my ASP.NET web app (specifically dapper). Management is not a fan, because open source is seen as a risk that has bitten us before. Apparently previous developers have had to rewrite things after having open-source components fail. The pros seem to be: It does a lot of stuff for me that would otherwise involve either lots of boilerplate code or Microsoft's recommended but slower solution (Entity Framework). Cons: It's complex enough that if it were to fail suddenly in production, I would be hard pressed to fix it. However, it's in use on a much higher-traffic site than mine, so I don't think it'll end up being a high risk portion of the project. What is the consensus here? Is it unwise to use open source code in my project that I don't know/understand as well as I do my own code?

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• Benchmark Against 160 Identity and Access Programs Worldwide

  - by Naresh Persaud

  Aberdeen documented the results of taking a "platform approach" to Identity and Access Management in a recent study - you can read the complete report here. Aberdeen has created an assessment tool that allows organizations to take a similar survey and compare their performance to companies surveyed in the original report. The assessment takes 5 minutes to complete and provides a complete printable report with a statistical comparison for each performance indicator. In addition, the assessment report provides guidance on improvements that organizations can take to achieve better results based on the benchmark. Take the assessment by clicking here.  You can also attend one of the physical events and discuss the results of the survey with Derek Brink the author. In the events, Derek discusses how organizations take advantage of the report. Register here. 

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• How to deal with ad-hoc mindsets?

  - by Rotian

  I joined a dev team of six two month ago. People are nice, all is good. But more and more I observe an ad-hoc mindset. Stuff gets quick fixed, at the cost of future usability, there is little testing and two people happily admitted, that they like to carry the knowledge around in their head, rather than to write it down. How to deal with this? I'd like to lead by example, but time is limited - I like architecting and actually implementing the stuff. But I'm afraid the ad-hoc mindset infects me and rather than striving for clearness and simplicity in design and code - which isn't simple to establish - I get pulled down the drain of an endless spiral of hacks on hacks - which no outsider can uncouple - just for schedule's and management's sake.

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• Why does my display keep turning off every 10 minutes?

  - by George Edison

  I have installed Ubuntu 11.10 (Oneiric) in VirtualBox as well as virtualbox-guest-additions . The display resolution adapts to the size of the window as expected, but the display turns off after 10 minutes of inactivity. Thinking there was some sort of power management issue at play, I went to Power in the settings dialog: There doesn't really seem to be anything there that mentions "turn off display after xxx minutes" so I assume everything is configured correctly there. Next I went to Screen and found an option there "Turn off after:". Aha! I thought. Now I have found the option - but alas: even after setting it to "never" and restarting multiple times, the display still shuts off after 10 minutes. What am I missing? What option am I overlooking?

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• Annual Review: what hard data should a developer bring?

  - by sunpech

  Many companies have annual reviews for their employees. I've heard that it's generally a good idea to muster up some hard data to analyze and bring to the review. The better the data, the better the chances to help support a promotion or raise. What I mean by hard data, are tangible numbers-- something that can be measured and/or calculated. Obviously data that a developer would have access to. Something intangible would be how beautiful the code a developer has written. I think this would be very hard to measure, nor would upper management care for it. My question is: For a software developer, what kind of hard data should be analyzed and brought to a review to help highlight good work that was done? An example I've been given in the past: The support tickets produced by each project a developer was involved in. Are the numbers low? Are the rate per month getting lower? Etc.

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• Think Global, Act Regional with Identity Globe Trotters

  - by Tanu Sood

  This month we will be introducing a new section on our blog. Titled “Identity Globe Trotters”, this will be a monthly series that would feature a regional topic the last Friday of every month. We would invite guest contributors from different regions to highlight a region-specific business issue, solution, highlight a customer implementation or a regional discussion of interest. If you have an Identity management topic in mind that you’d like featured in this section, do let us know. We look forward to engaging in meaningful discussions with you on global perspectives, regional solutions.

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• Can't remove libreoffice3.5-dict-de package

  - by Aaron Digulla

  I just installed the wrong version of LibreOffice (x86 instead of 64bit). So I tried to remove it but I get this error: > aptitude remove libreoffice3.5-dict-de Couldn't find package "libreoffice3.5-dict-de". However, the following packages contain "libreoffice3.5-dict-de" in their name: libreoffice3.5-dict-de Couldn't find package "libreoffice3.5-dict-de". However, the following packages contain "libreoffice3.5-dict-de" in their name: libreoffice3.5-dict-de No packages will be installed, upgraded, or removed. 0 packages upgraded, 0 newly installed, 0 to remove and 2 not upgraded. Need to get 0 B of archives. After unpacking 0 B will be used. The same happens when I try to use "Software Management". What's going on? aptitude: 0.6.4-1ubuntu2 Ubuntu 11.10 oneiric

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• More Opportunities to Discuss IDM 11g R2

  - by Naresh Persaud

  If you attended any of the recent webcasts, then you heard several customer testimonials discussing early adoption of Identity Management 11g R2.  If you missed a chance to connect with product managers from Oracle in person regarding the new release, here are a few physical events that you may wish to attend.Click on a city below to register. Atlanta IdM 11g ForumWednesday, December 5, 2012 Orlando IdM 11g ForumThursday, December 6, 2012 Scottsdale IDM 11g ForumTuesday, December 11, 2012 Dallas IDM 11g Forum Thursday, December 13, 2012 If you missed any of the customer presentations you can read the Kaiser and BT testimonials in Oracle Magazine - Security on The Move.

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• Webcast: Optimize Accounts Payable Through Automated Invoice Processing

  - by kellsey.ruppel(at)oracle.com

  Is your accounts payable process still very labor-intensive? Then discover how Oracle can help you eliminate paper, automate data entry and reduce costs by up to 90% - while saving valuable time through fewer errors and faster lookups. Join us on Tuesday, March 22 at 10 a.m. PT for this informative Webcast where Jamie Rancourt and Brian Dirking will show how you can easily integrate capture, forms recognition and content management into your PeopleSoft and Oracle E-Business Suite accounts payable systems. You will also see how The Home Depot, Costco and American Express have achieved tremendous savings and productivity gains by switching to automated solutions. Learn how you can automate invoice scanning, indexing and data extraction to:Improve speed and reduce errors Eliminate time-consuming searches Utilize vendor discounts through faster processing Improve visibility and ensure compliance Save costs in accounts payable and other business processesRegister today!

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• OM: Effective Troubleshooting Techniques to Debug Order Import

  - by ChristineS

  There is a new document available to help you debug Order Import in Order Management:  Effective Troubleshooting Techniques to Debug Order Import Issues (Doc ID 1558196.1) The white paper addresses debugging from a technical perspective. This approach is to assist users in understanding the actual issue, as well as help them in the early resolution of any order import issue. It will walk you through several cases, with supporting debug logs / trace files taken for each case. Educating you along the way for what debug logs / trace files should be gathered, as trace files are not always needed.  It will also walk you through the supporting documents so you will know what to look for in your case. Please refer to this note the next time you have an Order Import error. Or you could step through it now, so you are informed the next time you encounter an Order Import error.  Happy debugging!

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• Why is programming sometimes viewed as a second-rate role?

  - by CaptainCodeman

  I've been a programmer for most of my life. I recently interviewed for a management job in a company and the interviewer looked at my CV asked me "How do we know you're not just a programmer". Which in my opinion is quite a rude thing to say, but it's not an isolated incident and I've heard other similar things in other settings. It does seem that for some reason being a programmer is viewed as having a lower station, especially in settings where they have a separate IT department which is viewed as a support role. Is a career in software development doomed to being a second-rate support citizen?

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• Explicit resource loading in Ogre (Mogre)

  - by sebf

  I am just starting to learn Mogre and what I would like to do is to be able to load resources 'explicitly' (i.e. I just provide an absolute path instead of using a resource group tied to a directory). This is very different to manually loading resources, which I believe in Ogre has a very specific meaning, to build up the object using Ogres methods. I want to use Ogres resource management system/resource loading code, but to have finer control over which files are loaded and in what groups they are. I remember reading how to do this but cannot find the page again; I think its possible to do something like: Declare a resource group Declare the resource(s) (this is when the actual resource file name is provided) Initialise the resource group to actually load the resource(s) Is this the correct procedure? If so, is there any example code showing how to do this?

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• How do I prevent an external monitor from shutting off when closing my laptop lid?

  - by Thom

  I've seen this issue on previous versions of Ubuntu, but not on 12.04 and some of those are resolved bugs, so I'm asking again. I've set up power management so that, when plugged in, my laptop does nothing when the lid is closed. I do this so that I can use as a desktop with my external monitor with the screen closed and the laptop scurried away from my desktop. I tried turning off the laptop monitor to see if that made a difference, but it doesn't. The problem is that closing the lid still shuts off my external monitor. What can I do to prevent this?

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• What makes for the ideal project? [closed]

  - by Hans Westerbeek

  I try to be careful when accepting assignments, to avoid mutual disappointment. So, I started to come up with a list of things that I consider ingredients for The Ideal Project: (in no particular order) What did I miss? What did I get wrong? Team size < 6 persons to avoid having too many meetings Team members must be dedicated to the project Gut-feeling-estimate (made by developers) of running period does not exceed 4 months. Projects longer than that tend to become open-ended, and are therefore not projects. Has a Product Owner who has mandate and is well-respected at their own company and who has a real interest in the long-term success of the project. Has no technical involvement from people that are not on the team. (yes that's you, Mr Architect That Doesn't Code) All the usual about quiet working conditions Exciting subject matter. Content management is just not as cool as controlling robots :)

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• Hard Disk Spins Down as long as Battery is in Laptop

  - by Brock Dute

  Hi, I just figured out today that as long as the battery is in my laptop, it doesn't matter if it's fully charged while plugged in, Ubuntu always spins down my hard drive. I noticed this because there was a huge difference in speed when I removed the batteries. My settings for power management is basically: on AC power, don't spin down harddrive, dont suspend or anything on battery power, basically save as much power as possible I assumed that if I plug in my laptop, it'll use the On AC Power settings no matter what but apparently, this isn't so. Is there a way to "fix" this?

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• New Thinking for Supply Chain Analytics. PLM for Process. And Untangling Services Complexity.

  - by David Hope-Ross

  The first edition of the quarterly Oracle Information InDepth Value Chain and Procurement Transformation newsletter has just been published. It’s a solid round-up of news and analysis from the fast-moving world of global supply chains and supply management.  As the title of this post implies, the latest edition covers a wide array of great topics. But the story on supply chain analytics from Endeca is especially interesting. Without giving away the ending, it explores new ways of thinking about the value of information and how to exploit it for supply chain improvement. If you enjoy this edition, think about opting-in via the subscription link. It is an easy way to keep up with the latest and greatest.

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• How to make a great functional specification

  - by sfrj

  I am going to start a little side project very soon, but this time i want to do not just the little UML domain model and case diagrams i often do before programming, i thought about making a full functional specification. Is there anybody that has experience writing functional specifications that could recommend me what i need to add to it? How would be the best way to start preparing it? Here i will write down the topics that i think are more relevant: Purpose Functional Overview Context Diagram Critical Project Success Factors Scope (In & Out) Assumptions Actors (Data Sources, System Actors) Use Case Diagram Process Flow Diagram Activity Diagram Security Requirements Performance Requirements Special Requirements Business Rules Domain Model (Data model) Flow Scenarios (Success, alternate…) Time Schedule (Task Management) Goals System Requirements Expected Expenses What do you think about those topics? Shall i add something else? or maybe remove something?

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• ESSO Webcast Replay with Live Q&A

  - by B Shashikumar

  In our ESSO webcast on Oct 19th, we discussed how Oracle Enterprise Single-Sign On Suite can not only eliminate your password reset and helpdesk headaches but also offers a healthy ROI which enterprises just cannot overlook. In our webcast we discussed how Oracle ESSO Suite can deliver an ROI of 140% within the first year of deployment. Due to popular demand, we are now doing a re-broadcast of this webcast in the European time zone. The webcast will be followed by live Q&A. Matt Berzinski, Product Manager for Oracle ESSO Suite will be on air to answer all of your ESSO and Identity Management questions.  Join us on this webcast to find out how Oracle ESSO Suite Plus can deliver quick wins for your organization. Register here for this webcast.

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• What is (are) the most useful technique/visualization for overall project status?

  - by Wayne Werner

  For reasons "above my pay grade", we're developing an issue/project tracking system where I work (similar to Trac, FogBugz, etc). The managers want a useful tool to be able to track the overall health of the project (e.g. How much time left, how are we performing vs estimates) and one of the features that has been requested is some type of critical path support and visualization. The logic explained to me is that they want to be sure that at least the most important pieces of the project are currently being worked on. The initial idea was that we would create task-based dependencies. My understanding of project management tells me that this kind of granular approach is unnecessary - having milestones with specific deadlines/dependencies is much more useful. I would like to know what are the most useful techniques and "pretty pictures" you've seen/used for project development. Having objective data would be best, but somewhat subjective data is helpful too.

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