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  • Typical Service Response Time for software verndors [closed]

    - by Miky D
    I'm trying to find out what are the standard service/tech-support response times that are expected of a software vendor. We're being asked by a customer to enter into an agreement regarding technical support for a software application that we're selling. Basically, I'm interested in the typical turn-around time (i.e. time to respond, time to resolution) based on the severity of the issue. And also, I'm interested in the financial structure of such agreements: i.e. charge/incident, bundle with unlimited incidents/customer etc. Any information or suggestions of where to find such information (even examples of other software vendors websites) would be greatly appreciated!

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  • Proxy service likes Apache Http

    - by Aptos
    Currently I try to simulate my app as distributed servers, so I let them run on localhost:9000 and localhost:9001, i tried using apache load balancer but it is really hard to config on mac, my idea is the second server localhost:9001 will be kept ideal and the requests only be redirected to them when the first server is downed. Is there any good free program can do that ? (except Apache httpd). Extra functions: my application is written in java and maintain an in-memory object, is there any service that can synchronize that object between 2 servers so they can keep uptodate status of other (the second one takes state of the first one)? Is there any app can support that? Thank you very much.

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  • File Transfer Protocol (FTP) Service won't install

    - by user64204
    Hi all, Problem description: -I'm running Windows Server 2003 and I'm trying to install the FTP service following this procedure: http://support.microsoft.com/kb/323384 -At step 7 of the above procedure I provide Windows Small Business Server 2003 disc1 and the installation completes successfully (note: the installer looks for 'ftpctrs2.dll' but the disk contains 'FTPCTRS2.DL_' and seems happy with it as per allowed file types). -However the installation silently fails because if I go back to the list of windows components, FTP is still unchecked, and if I open IIS, the FTP sites section is missing. Question: -How can I force the installation of FTP? Additional info: I don't think this is related but will mention it in case I'm wrong and it is: before I could attempt to install FTP I ran into, and fixed, the issue described in this solution: http://support.microsoft.com/kb/838860 Thanks.

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  • VMWare Player Run as Service

    - by Marshal
    I have a VMWare Player running a VM at all times. However I want the server to run that Virtual Machine on boot (without logging in). This will allow me basically to restart the Server and when it loads to the login screen it's already running VMWare. Any ideas? I have tried reading up on it however websites suggest VMWare Server. This is no longer backed by VMWare anymore. So I am looking to either make VMWare Player a service or if anyone else has any other ideas? Running Win 7 on my server btw Thanks for looking.

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  • 'DNS service isn't responding' in windows 7

    - by pradeeptp
    Hi All, I bought a brand new Dell Studio 1558 just last week. It has windows 7 home premium 64-bit installed on it. My friend who is occupying the adjacent room has a laptop with windows XP. Both of us are connecting to the same wireless router of the hotel. My friend is able to connect to the wireless network without any trouble, but when I try to connect, I get the error "DNS service isn't responding". I met two more people in the same hotel with win XP laptop and they too dont have any problem. I have gone to possibly all the forums and website but I haven't been able to fix this error :(. I have done all the basic troubleshooting but I have no luck yet. Pls help. Following is one forum where the problem seem to have been trouble shooted but not for all. http://social.technet.microsoft.com/Forums/en/w7itpronetworking/thread/eeb84518-903d-46d1-9398-80cf211878d7

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  • How to harden windows 2003 service account

    - by ITMan
    I remember there was a tech-net or WindowsITpro article about how to harden windows 2003 service accounts a couple of years ago. For backup software purposes (such as BackupExec / AppAsure / Etc.. , please don't bash these) I have to create a domain admin account (usually called something such as "backup") and have the services run from that account. In this article I remember you can create the domain admin user "Backup" however have it not able to login interactively. Do any of you remember such an article or have the knowledge on how to do it?

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  • Windows audio service fails to automatically start after VirtualBox install

    - by humble_coder
    I'm having a completely nonsensical issue in Windows XP SP3. Basically my "Windows Audio" service no longer starts automatically. Despite being set to "Automatic" I have to manually go in and start it. This issue didn't start until the most recent update of VirtualBox, but I can't find anything on the forums related to this specific issue. I've tried reinstalling the RealTek drivers as well, in the event that that had something to do with it. Any assistance is most appreciated! EDIT 1: It is the host's audio that won't start. The update of Virtualbox was merely the "marker" of when these events started occurring. Given it's the only variable/change I'm assuming a correlation.

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  • Set up a "relay" service

    - by trikks
    Hi! I'm trying to create a 'left client' server < 'right client' setup but need some advice and tips. Let's say that I have a server-daemon on the left side, like a vnc-server that connects to the middle server. On the right side I've got a client that want to connect to the left server-daemon, but it has to be done through the middle server. I assume this should be done with some tunneling service. The server environment is a fully featured Debian Linux or Mac OS X Server host. Any idéas? Thanks / Trikks

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  • Config Time Service on Server 2008 DC using Group Policy Only

    - by Ed Fries
    I want to configure the Time Service using only GP in a Server 2008 R2 domain. I have created a GP as follows: Computer Config, Policies, Administrative Templates, System, Windows Time Policy: =Global Configuration Settings -Enabled w/ default settings. Computer Config, Policies, Administrative Templates, System, Windows Time Policy,Time Providers: =Configure Windows NTP Client -Enabled w/ default settings. =Enable Windows NTP Client -Enabled w/ default settings. =Enable Windows NTP Server -Enabled w/ default settings. The policy is linked, enforced and applied to Domain Controllers OU. The GP modeling results shows the policy is in effect on the DC (Single DC domain) and the DC is recognized as the PDC emulator. I have run gpupdate /force and logged off/on. The issue is that the DC shows the time source as internal. I understand I can force this at the cmd line using w32tm to set the peer but I would like to understand what is missing in the GP. The default NTP Client GP setting includes time.windows.com,0x9 as the source but it does not appear to be taking effect.

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  • remove an open wifi of a service provider near my house

    - by wannik
    I'm using Win 7. There is an access point of a service provider wifi near my house. The wifi is not free and not WEB/WPA protected. Everyone can connect to it and it will show the company's login page. (if the username/password are put correctly, their customer can use the net.) I'm not the customer of the company and have my own access point in my house. But my computer always connect to the network of that company. I tried to remove the network but it keep coming back and connect to that access point instead of mine. What can I do to make my computer choose my access point first?

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  • RUNIT - created first service directory, "sv start testrun" does not work

    - by Veseliq
    I'm pretty new to runit. I installed it on a Ubuntu host. What I did: 1) created a dir testrun in /etc/sv 2) created a script run in /etc/sv/testrun/run, the script content: #! /bin/bash exec /root/FP/annotate-output python /root/FP/test.py | logger -t svtest 3) If I call directly /etc/sv/testrun/run it executes successfully 4) I run sv start testrun (or sv run testrun, sv restart testrun), all of them end up with the same error msg: fail: sv: unable to change to service directory: file does not exist Any ideas what am I doing wrong? I'm new to runit and base all my actions on the information found here: http://smarden.org/runit/

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  • Can't connect to service on ubuntu?

    - by user36914
    I have a service i just installed on a ubuntu workstation machine. Say its running under port 511. I can connect locally : telnet localhost 511 When i try to connect from a remote machine it fails telnet 192.168.0.1 511 Whats wierd is i tried to connect locally using the ip address and i get the following error: "Unable to connect to remote host: Connection Refused" I checked the status of the firewall: sudo ufw status and get back "status:inactive" So does anyone know why i can't connect remotely since the firewall is disabled and why can't i connect locally using its ip address. I don't know if this matters but its running under esxi.

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  • How to create a Service Connection Point for Exchange (Manually)

    - by Ionoxx
    I'm being cautious here. Before I remove anything I want to be able to put it back. I'm having issues with a domain joined computer that is using SCP to get exchange autodiscovery information. It's getting information for the now unused internal Exchange through SCP even through the profile is using Office 365 on another domain. According to this conversation, I can simply remove the object from Active Directory Sites and Services. I want to know how to add back in should this create more problems, or if we reinstate the Exchange server. Right clicking on the parent "autodiscover" node doesn't allow me to create a Service Connection Point. Will simply running the cmdlet "Set-ClientAccessServer -identity servername -AutodiscoverServiceInternalUri url" be enough to recreate the object? Thank you!

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  • How do I start a cloud9 service

    - by Lord Loh.
    Cloud9 is a free IDE available from https://github.com/ajaxorg/cloud9/ under GPLv3. I would like to use this to set up a service like https://c9.io/. The Cloud9 documentations do not mention anything about it. The Cloud9 documentation assume a sing user on localhost or bind to another address without one hard set username and hard set password. How do I run cloud9 IDE on my computer allowing multiple users? Are there any documentations? This is the closest to what I found - https://github.com/avgp/cloud9hub (for multiple workspaces)

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  • How to autostart service in ANY linux?

    - by user329115
    I need to install the dumbest possible service (a binary) and have it reliably run as the current user at boot (or login, whatever) at as many platforms as possible (of the aging point-of-sale type). The app monitors another archives generated by another app in the user-session. Startup alternatives considered: init.d @reboot in crontab a .desktop file in ~/.config/autostart a myriad of other solutions including .profile and .bashrc All of the above break down at some point. The problems stem from not wanting to run as root (I want the files generated to be user-accessible), and not having a way to reliably get the current user name in sudo on all platforms. Ideally not even sudo can be assumed available. Hey, I just want to run something on boot and I have "root" power to do so. Windows get the job done easily enough. This isn't rocket science, is it?

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  • Hosting and consuming WCF services without configuration files

    - by martinsj
    In this post, I'll demonstrate how to configure both the host and the client in code without the need for configuring services i the <system.serviceModel> section of the config-file. In fact, you don't need a  <system.serviceModel> section at all. What you'll do need (and want) sometimes, is the Uri of the service in the configuration file. Configuring the Uri of the the service is actually only needed for the client or when self-hosting, not when hosting in IIS. So, exactly What do we need to configure? The binding type and the binding constraints The metadata behavior Debug behavior You can of course configure even more, and even more if you want to, WCF is after all the king of configuration… As an example I'll be hosting and consuming a service that removes most of the default constraints for WCF-services, using a BasicHttpBinding. Of course, in regards to security, it is probably better to have some constraints on the server, but this is only a demonstration. The ServerConfig class in the code beneath is a static helper class that will be used in the examples. In this post, I’ll be using this helper-class for all configuration, for both the server and the client. In WCF, the  client and the server have both their own WCF-configuration. With this piece of code, they will be sharing the same configuration. 1: public static class ServiceConfig 2: { 3: public static Binding DefaultBinding 4: { 5: get 6: { 7: var binding = new BasicHttpBinding(); 8: Configure(binding); 9: return binding; 10: } 11: } 12:  13: public static void Configure(HttpBindingBase binding) 14: { 15: if (binding == null) 16: { 17: throw new ArgumentException("Argument 'binding' cannot be null. Cannot configure binding."); 18: } 19:  20: binding.SendTimeout = new TimeSpan(0, 0, 30, 0); // 30 minute timeout 21: binding.MaxBufferSize = Int32.MaxValue; 22: binding.MaxBufferPoolSize = 2147483647; 23: binding.MaxReceivedMessageSize = Int32.MaxValue; 24: binding.ReaderQuotas.MaxArrayLength = Int32.MaxValue; 25: binding.ReaderQuotas.MaxBytesPerRead = Int32.MaxValue; 26: binding.ReaderQuotas.MaxDepth = Int32.MaxValue; 27: binding.ReaderQuotas.MaxNameTableCharCount = Int32.MaxValue; 28: binding.ReaderQuotas.MaxStringContentLength = Int32.MaxValue; 29: } 30:  31: public static ServiceMetadataBehavior ServiceMetadataBehavior 32: { 33: get 34: { 35: return new ServiceMetadataBehavior 36: { 37: HttpGetEnabled = true, 38: MetadataExporter = {PolicyVersion = PolicyVersion.Policy15} 39: }; 40: } 41: } 42:  43: public static ServiceDebugBehavior ServiceDebugBehavior 44: { 45: get 46: { 47: var smb = new ServiceDebugBehavior(); 48: Configure(smb); 49: return smb; 50: } 51: } 52:  53:  54: public static void Configure(ServiceDebugBehavior behavior) 55: { 56: if (behavior == null) 57: { 58: throw new ArgumentException("Argument 'behavior' cannot be null. Cannot configure debug behavior."); 59: } 60: 61: behavior.IncludeExceptionDetailInFaults = true; 62: } 63: } Configuring the server There are basically two ways to host a WCF service, in IIS and self-hosting. When hosting a WCF service in a production environment using SOA architecture, you'll be most likely hosting it in IIS. When testing the service in integration tests, it's very handy to be able to self-host services in the unit-tests. In fact, you can share the the WCF configuration for self-hosted services and services hosted in IIS. And that is exactly what you want to do, testing the same configurations for test and production environments.   Configuring when Self-hosting When self-hosting, in order to start the service, you'll have to instantiate the ServiceHost class, configure the  service and open it. 1: // Create the service-host. 2: var host = new ServiceHost(typeof(MyService), endpoint); 3:  4: // Configure the binding 5: host.AddServiceEndpoint(typeof(IMyService), ServiceConfig.DefaultBinding, endpoint); 6:  7: // Configure metadata behavior 8: host.Description.Behaviors.Add(ServiceConfig.ServiceMetadataBehavior); 9:  10: // Configure debgug behavior 11: ServiceConfig.Configure((ServiceDebugBehavior)host.Description.Behaviors[typeof(ServiceDebugBehavior)]); 12: 13: // Start listening to the service 14: host.Open(); 15:  Configuring when hosting in IIS When you create a WCF service application with the wizard in Visual Studio, you'll end up with bits and pieces of code in order to get the service running: Svc-file with codebehind. A interface to the service Web.config In order to get rid of the configuration in the <system.serviceModel> section, which the wizard has generated for us, we must tell the service that we have a factory that will create the service for us. We do this by changing the markup for the svc-file: 1: <%@ ServiceHost Language="C#" Debug="true" Service="Namespace.MyService" Factory="Namespace.ServiceHostFactory" %> The markup tells IIS that we have a factory called ServiceHostFactory for this service. The service factory has a method we can override which will be called when someone asks IIS for the service. There are overloads we can override: 1: System.ServiceModel.ServiceHostBase CreateServiceHost(string constructorString, Uri[] baseAddresses) 2: System.ServiceModel.ServiceHost CreateServiceHost(Type serviceType, Uri[] baseAddresses) 3:  In this example, we'll be using the last one, so our implementation looks like this: 1: public class ServiceHostFactory : System.ServiceModel.Activation.ServiceHostFactory 2: { 3:  4: protected override System.ServiceModel.ServiceHost CreateServiceHost(Type serviceType, Uri[] baseAddresses) 5: { 6: var host = base.CreateServiceHost(serviceType, baseAddresses); 7: host.Description.Behaviors.Add(ServiceConfig.ServiceMetadataBehavior); 8: ServiceConfig.Configure((ServiceDebugBehavior)host.Description.Behaviors[typeof(ServiceDebugBehavior)]); 9: return host; 10: } 11: } 12:  1: public class ServiceHostFactory : System.ServiceModel.Activation.ServiceHostFactory 2: { 3: 4: protected override System.ServiceModel.ServiceHost CreateServiceHost(Type serviceType, Uri[] baseAddresses) 5: { 6: var host = base.CreateServiceHost(serviceType, baseAddresses); 7: host.Description.Behaviors.Add(ServiceConfig.ServiceMetadataBehavior); 8: ServiceConfig.Configure((ServiceDebugBehavior)host.Description.Behaviors[typeof(ServiceDebugBehavior)]); 9: return host; 10: } 11: } 12: As you can see, we are using the same configuration helper we used when self-hosting. Now, when you have a factory, the <system.serviceModel> section of the configuration can be removed, because the section will be ignored when the service has a custom factory. If you want to configure something else in the config-file, one could configure in some other section.   Configuring the client Microsoft has helpfully created a ChannelFactory class in order to create a proxy client. When using this approach, you don't have generate those awfull proxy classes for the client. If you share the contracts with the server in it's own assembly like in the layer diagram under, you can share the same piece of code. The contracts in WCF are the interface to the service and if any, the datacontracts (custom types) the service depends on. Using the ChannelFactory with our configuration helper-class is very simple: 1: var identity = EndpointIdentity.CreateDnsIdentity("localhost"); 2: var endpointAddress = new EndpointAddress(endPoint, identity); 3: var factory = new ChannelFactory<IMyService>(DeployServiceConfig.DefaultBinding, endpointAddress); 4: using (var myService = new factory.CreateChannel()) 5: { 6: myService.Hello(); 7: } 8: factory.Close();   Happy configuration!

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  • WCF set bindings on service at runtime

    - by Dave
    My app has to be installed on my client's webservers. Some clients want to use SSL and some do not. My app has a WCF service and I currently have to go into the web.config for each install and switch the security mode from to depending on the client's SSL situation. I am able to set the client bindings at runtime. However, I would like to know if there is a way to set the service bindings at runtime(on the server side).

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  • Capture SOAP Envelope (C# WinForm calling .ASMX external vendor service)

    - by NealWalters
    I'm calling a third-party vendor's external SSL web service from a .NET 3.5 client (WinForm). The vendor has asked me to send them the Soap Header to verify why things aren't working. I used WireShark to capture packets, but since the web service is SSL, the packets are encrypted. Is there a few magic lines of code to add to my C# client to save or display the Soap Envelope either right before I call their web/method or right after?

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  • Streaming live video from WCF service to Silverlight

    - by Yuval Peled
    Hi, I need to stream live captured data (from a screen/web cam) from a WCF service to a Silverlight client. Since it's live data I don't mind losing packets... More important that it will be real-time data. Any suggestions how can I do it? How does the WCF service transfer it? How does the Silverlight client should consume the stream?

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  • .NET Runtime Optimization Service

    - by Velika
    I see that the Service ".NET Runtime Optimization Service v2.0.50727_X86" is disabled C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe I guess I probably did that, not sure. Do I need it/Should it be running?

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  • Remove namespace declarations from web service response

    - by Fernando
    I have a web service that returns a simple object: [System.CodeDom.Compiler.GeneratedCodeAttribute("System.Xml", "2.0.50727.4927")] [System.SerializableAttribute()] [System.Diagnostics.DebuggerStepThroughAttribute()] [System.ComponentModel.DesignerCategoryAttribute("code")] [System.Xml.Serialization.SoapTypeAttribute(Namespace="urn:CHAMADO")] public partial class STRUCCHAMADOOUT : object, System.ComponentModel.INotifyPropertyChanged { private string cODField; private string mSGField; /// <remarks/> public string COD { get { return this.cODField; } set { this.cODField = value; this.RaisePropertyChanged("COD"); } } /// <remarks/> public string MSG { get { return this.mSGField; } set { this.mSGField = value; this.RaisePropertyChanged("MSG"); } } public event System.ComponentModel.PropertyChangedEventHandler PropertyChanged; protected void RaisePropertyChanged(string propertyName) { System.ComponentModel.PropertyChangedEventHandler propertyChanged = this.PropertyChanged; if ((propertyChanged != null)) { propertyChanged(this, new System.ComponentModel.PropertyChangedEventArgs(propertyName)); } } } this class was generated by wsdl.exe, based on a wsdl file provided by the client. This is the web method: [WebMethod(MessageName="CHAMADORequest")] [SoapRpcMethod( Action = "urn:CHAMADO#CHAMADO", RequestNamespace = "urn:CHAMADO", RequestElementName = "CHAMADO", ResponseNamespace = "", ResponseElementName = "return", Use = SoapBindingUse.Literal )] [return: XmlElement("return")] public STRUCCHAMADOOUT CHAMADO(STRUCCHAMADOIN ENTRADA) { STRUCCHAMADOOUT result = new STRUCCHAMADOOUT(); try { string str = Util.GetRequestXML(); persist(getResult<Entidades.Chamado>(str, "ENTRADA", string.Empty)); result.COD = "1"; result.MSG = "Operação realizada com sucesso"; } catch (Exception ex) { result.COD = "0"; result.MSG = ex.Message + Environment.NewLine + ex.StackTrace; } return result; } The client is saying that his system is raising an error because the service response has namespaces declaration, just like this: <?xml version="1.0" encoding="UTF-8" standalone="yes" ?> <CHAMADOResponse xmlns="urn:CHAMADO" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"> <return xmlns=""> <COD xmlns="urn:CHAMADO">1</COD> <MSG xmlns="urn:CHAMADO">Operação realizada com sucesso</MSG> </return> </CHAMADOResponse> Now, I managed to remove the namespaces from COD and MSG by applying the attriute WebServiceBinding(ConformsTo = WsiProfiles.None) to the service's class and setting ResponseNamespace to an empty string. But CHAMADOResponse still have the namespaces declaration. I'm pretty sure that it should not be done like that. In fact, I don't believe that the namespaces are the problem at all. This project has been hard since the begining, as we had to create services that matched legacy wsdl. My question is: is there a way that I could remove all that namespaces declaration from the web service response?

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  • getting london gold price from web service

    - by user117853
    hi all i'm trying to access the gold price info through this web service: http://www.webservicex.net/LondonGoldFix.asmx but it always return false to in the result here is my code after I adding the service net.webservicex.www.LondonGoldAndSilverFix _fix = new net.webservicex.www.LondonGoldAndSilverFix(); net.webservicex.www.LondonMarketData _data = _fix.GetLondonGoldAndSilverFix(); Response.Write(_data.Status + " " + _data.Gold_AM_EUR.ToString()); anyone to know how to fix this or if there is another useful webservice

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  • Service Browser for Zend AMF

    - by Andree
    Hi there ! I have some questions: Does Zend AMF has a service browser feature like AMFPHP does? Some people do mention about zamfbrowser, but at the time I'm posting this question, the site is still unavailable. Is there any possibility to use AMFPHP's service browser with Zend AMF? Thanks in advance! Regards, Andree.

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