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  • Oracle's Web 2.0 Strategy for CRM

    Mark Woollen,Vice President, CRM Product Strategy tells listeners how Oracle's Social CRM Applications harness the latest Web 2.0 technology to create highly intuitive and focused applications for sales users today.

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  • Report: The Ambitious Future of KDE4

    KDE is currently moving in three directions: adding functionality, extending the concept of the social desktop, and the introduction of KDE on to every possible hardware platform. Bruce Byfield learns where KDE is going from lead KDE developer Aaron Seigo.

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  • Silverlight Cream for November 17, 2011 -- #1168

    - by Dave Campbell
    In this Issue: Colin Eberhardt, Lazar Nikolov, WindowsPhoneGeek, Jesse Liberty, Peter Kuhn, Derik Whittaker, Chris Koenig, and Jeff Blankenburg(-2-). Above the Fold: Silverlight: "Facebook Graph API and Silverlight Part 2 – Publishing data" Lazar Nikolov WP7: "Suppressing Zoom and Scroll interactions in the Windows Phone 7 WebBrowser Control" Colin Eberhardt Metro/WinRT/W8: "Tip/Trick when working with the Application Bar in WinRT/Metro (C#)" Derik Whittaker Shoutouts: Michael Palermo's latest Desert Mountain Developers is up Michael Washington's latest Visual Studio #LightSwitch Daily is up Pete Brown announced the completion of his book: It’s a wrap! I’ve completed writing Silverlight 5 in Action From SilverlightCream.com: Suppressing Zoom and Scroll interactions in the Windows Phone 7 WebBrowser Control Colin Eberhardt's latest post is all about a helper class he wrote to suppress scrolling and pinch zoom of the WP7 browser control, which you might want to do if the browser is placed inside another control. Facebook Graph API and Silverlight Part 2 – Publishing data In this part 2 of his Facebook and Silverlight series, Lazar Nikolov shows how to post data to your profile or your friends' profiles Localizing a Windows Phone app Step by Step WindowsPhoneGeek's latest post is on Localizing a WP7 app .. another great tutorial with plenty of discussion, pictures, and a project to load up and follow Background Audio Part II: Copying Audio Files To Isolated Storage Continuing his WP7 series, Jesse Liberty has Part 2 of a mini-series on Background Audio up... in this episode he's using local audio and to do so, it must be in ISO Silverlight: Bugs in the multicast client In a Q/A session, Peter Kuhn was presented a nasty bug in the multicast client that he has verified exists in not only Silverlight 4 but also Silverlight 5 Beta, including a link to his entry on Connect. Tip/Trick when working with the Application Bar in WinRT/Metro (C#) Derik Whittaker offers up some good information about the Metro Application Bar and how to keep it where you want it New! Windows Phone Starter Kit for Podcasts Chris Koenig announced the release of a new starter kit for WP7... a starter kit for podcasts. Check out the links on Chris' site and the other two starter kits that are available 31 Days of Mango | Day #4: Compass Jeff Blankenburg continues with Day 4 of his Mango series with this post on the Compass and a cool app to demonstrate it 31 Days of Mango | Day #5: Gyroscope In Day 5, Jeff Blankenburg is talking about and discussing the gyroscope, of course if you have a phone as old as mine, you won't have a gyroscope and it's not on the emulator Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Is extreme programming out of date?

    - by KingBabar
    I have stumbled across this graph and I wonder if someone would care to explain the results? As you can see, extreme programming (XP) is practically uninterested and has almost disappeared from searches. The legend is: Blue: Agile Red: Scrum Orange: extreme programming Green: Waterfall source: http://www.google.com/insights/search/#cat=0-5&q=agile%2Cscrum%2Cextreme%20programming%2Cwaterfall&cmpt=q

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  • ArchBeat Link-o-Rama Top 10 for November 1, 2012

    - by Bob Rhubart
    Hurricane Sandy Edition Power outages in the Cleveland area made it impossible to publish posts on Tuesday and Wednesday. In my neighborhood most are still without power. The sound of howling winds that dominated on Monday and Tuesday has been replaced by the sound of of portable generators. My internet connection was restored only after AT&T U-Verse crewmen hooked up a portable generator to power the relay station up the street. Bear in mind that Cleveland is 500 miles from the Atlantic coast. Mobile Development Platform Strategy Chart: ADF Mobile, WebCenter Sites, Portal, Content and Social "Unlike desktop web focused efforts, the world of mobile has undergone change at a feverish pace," says social enterprise expert John Brunswick. His extensive post charts various resources that will help you keep up. ADF Essentials - The Bare Necessities | Floyd Teter The experiment is over... And now Oracle ACE Director Floyd Teter shares his impressions after spending some time with Oracle ADF Essentials, the free version of Oracle ADF. Expanding the Oracle Enterprise Repository with functional documentation Capgemini middleware specialist Marc Kuijpers shares information on how Oracle Enterprise Repository can be configured "to contain functional assets, i.e. functional designs, use cases and a logical data model" to aid in SOA governance efforts. A review of Oracle SOA Suite 11g Administrator’s Handbook | RedStack "More so than any other single piece of content that I have seen on the topic, it provides the information that a SOA administrator needs to know in order to successfully configure, manage, monitor, troubleshoot and backup an Oracle SOA environment." So says Oracle Fusion Middleware A-Team solution architect Mark Nelson of Oracle SOA Suite 11g Administrator’s Handbook, by Ahmed Aboulnaga and Arun Pareek. Eating our own dog food – Oracle’s internal deployment of Oracle IDM Oracle Fusion Middleware A-Team member Brian Eidelman recommends the recent podcast on Oracle’s internal deployment of Oracle OAM and OID. "This was a big project that involved migrating a bunch of critical, high volume applications to leverage OAM and OID," says Eidelman. "So I suggest you tune in to see and hear more about how we deploy our own software." Thought for the Day "Anyone who says they're not afraid at the time of a hurricane is either a fool or a liar, or a little bit of both." — Anderson Cooper Source: BrainyQuote

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  • Can't Authorize Facebook in Gwibber

    - by Ashish
    Whenever I try to add Facebook account in Gwibber, It gives the following error: **Unable to load page** Problem occurred while loading the URL https://graph.facebook.com/oauth/authorize?scope=publish_stream%2Cread_stream%2Cstatus_update%2Coffline_access%2Cuser_photos%2Cfriends_photos&redirect_uri=http%3A%2F%2Fwww.facebook.com%2Fconnect%2Flogin_success.html&type=user_agent&display=popup&client_id=71b85c6d8cb5bbb9f1a3f8bbdcdd4b05 **Cannot resolve proxy hostname ()** How can I fix it?

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  • Is Your Website Content Really KING?

    I believe that consistently posting quality original content on your website, on forums, on article submission sites, and so on is absolutely critical to your marketing and SEO strategies. As search engines revamp their algorithms to emphasize relevancy, and as prospects become more computer and Internet savvy, content lays the foundation for every other strategy - from SEO to PPC to social media marketing.

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  • Display comments from a Facebook page link on my site's post page

    - by kindofabigdeal
    I am not sure if this is doable, but whenever I post a bit of news on my site, I will post a link on my Facebook fan page. Lately, I've noticed the whole discussion is happening on Facebook, with comments there being way bigger in numbers than on my page. I notice FB has a Social Comments plugin. I was wondering if there was a way to embed comments from my Facebook fan page for a specific link with that plugin or any way otherwise?

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  • Google Web Fonts v2 propose de nouvelles polices de caractères facilement intégrables dans les sites Web

    Google Web Fonts v2 propose de nouvelles polices de caractères Facilement intégrables dans les sites Web Après la présentation de son nouveau réseau social Google +, et la mise à jour de l'interface utilisateur de son moteur de recherche, Google a procédé à une mise a jour de son API Google Fonts et du répertoire de polices Web Google Web Fonts. Disponible désormais en version finale, Google Web Fonts v2 intègre de nouvelles polices de caractères Web ainsi qu'une nouvelle interface permettant de visualiser rapidement les rendus sur des phrases. Par...

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  • SEO With Google Buzz

    The latest trend in the social-network market is Google Buzz. Still not many people are aware what Buzz is, and unknown about the features and advantages of Google Buzz!! So let's have a close look at what Google Buzz is and how it can help us.!!

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  • Windows Azure Recipe: Big Data

    - by Clint Edmonson
    As the name implies, what we’re talking about here is the explosion of electronic data that comes from huge volumes of transactions, devices, and sensors being captured by businesses today. This data often comes in unstructured formats and/or too fast for us to effectively process in real time. Collectively, we call these the 4 big data V’s: Volume, Velocity, Variety, and Variability. These qualities make this type of data best managed by NoSQL systems like Hadoop, rather than by conventional Relational Database Management System (RDBMS). We know that there are patterns hidden inside this data that might provide competitive insight into market trends.  The key is knowing when and how to leverage these “No SQL” tools combined with traditional business such as SQL-based relational databases and warehouses and other business intelligence tools. Drivers Petabyte scale data collection and storage Business intelligence and insight Solution The sketch below shows one of many big data solutions using Hadoop’s unique highly scalable storage and parallel processing capabilities combined with Microsoft Office’s Business Intelligence Components to access the data in the cluster. Ingredients Hadoop – this big data industry heavyweight provides both large scale data storage infrastructure and a highly parallelized map-reduce processing engine to crunch through the data efficiently. Here are the key pieces of the environment: Pig - a platform for analyzing large data sets that consists of a high-level language for expressing data analysis programs, coupled with infrastructure for evaluating these programs. Mahout - a machine learning library with algorithms for clustering, classification and batch based collaborative filtering that are implemented on top of Apache Hadoop using the map/reduce paradigm. Hive - data warehouse software built on top of Apache Hadoop that facilitates querying and managing large datasets residing in distributed storage. Directly accessible to Microsoft Office and other consumers via add-ins and the Hive ODBC data driver. Pegasus - a Peta-scale graph mining system that runs in parallel, distributed manner on top of Hadoop and that provides algorithms for important graph mining tasks such as Degree, PageRank, Random Walk with Restart (RWR), Radius, and Connected Components. Sqoop - a tool designed for efficiently transferring bulk data between Apache Hadoop and structured data stores such as relational databases. Flume - a distributed, reliable, and available service for efficiently collecting, aggregating, and moving large log data amounts to HDFS. Database – directly accessible to Hadoop via the Sqoop based Microsoft SQL Server Connector for Apache Hadoop, data can be efficiently transferred to traditional relational data stores for replication, reporting, or other needs. Reporting – provides easily consumable reporting when combined with a database being fed from the Hadoop environment. Training These links point to online Windows Azure training labs where you can learn more about the individual ingredients described above. Hadoop Learning Resources (20+ tutorials and labs) Huge collection of resources for learning about all aspects of Apache Hadoop-based development on Windows Azure and the Hadoop and Windows Azure Ecosystems SQL Azure (7 labs) Microsoft SQL Azure delivers on the Microsoft Data Platform vision of extending the SQL Server capabilities to the cloud as web-based services, enabling you to store structured, semi-structured, and unstructured data. See my Windows Azure Resource Guide for more guidance on how to get started, including links web portals, training kits, samples, and blogs related to Windows Azure.

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  • .NET licenses and project worths millions

    - by Ivan Tanasijevic
    I have a question about. NET licenses. I heard that in the case when project becomes worth millions, Microsoft have rights on great percent of this amount. If this is true, then how are things with social network which is built with ASP.NET MVC. Is this the same situation as in the case of the profit coming from selling software, because in this situation profit comes from marketing not from direct selling software.

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  • 60 Years of Barcodes [Infographic]

    - by Asian Angel
    Barcodes adorn nearly everything we buy such as food, books, movies, and more, so just how did it all begin and how has the technology evolved over the past sixty years? 60th anniversary of the barcode [via Graph Jam - Cheeseburger Network] 6 Ways Windows 8 Is More Secure Than Windows 7 HTG Explains: Why It’s Good That Your Computer’s RAM Is Full 10 Awesome Improvements For Desktop Users in Windows 8

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  • Configurable Objects - Introduction

    - by Anthony Shorten
    One of the interesting facilities in the framework is Configurable Object functionality (it is also known as Task Optimization and also known as Cool Tools). The idea is that any implementation can create their own views of the base product objects and services and implement functionality against those new views. For example, in Oracle Utilities Customer Care and Billing, there is a Person object. That object is used to store and manage information about individuals as well as companies. In the base product you would use the Person Maintenance screen and fill in some of the screen when you wanted to register or maintain and individual as well and fill out other parts of the screen when you wanted to register or maintain a company. This can be somewhat confusing to some customers. Using Configurable Objects this can be simplified. A business object can be created that is a view of the any object. For example, you could create a Human business object which would cover the aspects of the Person object pertaining to an individual and a Company business object to cover the aspects unique to a company. Even the tag names (i.e. Field Names) in the object can be changed to be more what the implementation is familiar with. The object can also restructure the object. For example, a common identifier for an individual in the USA is the Social Security number, this value is a Person Identifier (as this varies in each country). In the new Human object you can remap the Person Identifier as a Social Security number. To define a Business Object you use a schema editor built into the browser user interface and use a mapping language to setup the business objects. An example of the language is shown below in an extract of the schema for the Human business object. As you can see there are mapping as well as formatting and other tags. This information can be built manually or using a wizard which generates the base structure for you to alter. This is all stored as meta data when saved. Once a Business object is built it can be used as basis for code, other business objects (we support inheritance), called by a screen (called a UI Map) or even as a Web Service. This is just a start with Configurable Objects as you can also create views of base services called Business Services, Service Scripts used for non-object or complex object processing (as well as other things), UI Maps used for screens and Data Areas to reuse definitions across multiple objects. Configurable Objects are powerful and I only really touched on them here. Over the next few months I hope to add lots more entries about them.

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  • Oracle CX Cloud promotions extended twice (products and duration)!

    - by Richard Lefebvre
    The Oracle Cloud promotions, which include free months and/or pre-approved discounts (subject to T&C's) is extended throughout November 2014 and includes more products including Oracle Fusion CRM Cloud Service (Oracle Sales Cloud), Oracle RightNow Cloud Service and Social Relationship Management. For more information about these exciting promotions, please contact your local Oracle CX Sales Representative, Oracle Direct, your Oracle Alliance Manager or [email protected].

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  • CRM vs VRM

    - by David Dorf
    In a previous post, I discussed the potential power of combining social, interest, and location graphs in order to personalize marketing and shopping experiences for consumers.  Marketing companies have been trying to collect detailed information for that very purpose, a large majority of which comes from tracking people on the internet.  But their approaches stem from the one-way nature of traditional advertising.  With TV, radio, and magazines there is no opportunity to truly connect to customers, which has trained marketing companies to [covertly] collect data and segment customers into easily identifiable groups.  To a large extent, we think of this as CRM. But what if we turned this viewpoint upside-down to accommodate for the two-way nature of social media?  The notion of marketing as conversations was the basis for the Cluetrain, an early attempt at drawing attention to the fact that customers are actually unique humans.  A more practical implementation is Project VRM, which is a reverse CRM of sorts.  Instead of vendors managing their relationships with customers, customers manage their relationships with vendors. Your shopping experience is not really controlled by you; rather, its controlled by the retailer and advertisers.  And unfortunately, they typically don't give you a say in the matter.  Yes, they might tailor the content for "female age 25-35 interested in shoes" but that's not really the essence of you, is it?  A better approach is to the let consumers volunteer information about themselves.  And why wouldn't they if it means a better, more relevant shopping experience?  I'd gladly list out my likes and dislikes in exchange for getting rid of all those annoying cookies on my harddrive. I really like this diagram from Beyond SocialCRM as it captures the differences between CRM and VRM. The closest thing to VRM I can find is Buyosphere, a start-up that allows consumers to track their shopping history across many vendors, then share it appropriately.  Also, Amazon does a pretty good job allowing its customers to edit their profile, which includes everything you've ever purchased from Amazon.  You can mark items as gifts, or explicitly exclude them from their recommendation engine.  This is a win-win for both the consumer and retailer. So here is my plea to retailers: Instead of trying to infer my interests from snapshots of my day, please just ask me.  We'll both have a better experience in the long-run.

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  • Inspiring Computer Science College Student Stories?

    - by funk-shun
    After watching "The Social Network", a movie about Mark Zuckerberg and Facebook, I had a productivity spike as it inspired me to learn many different languages and software. That spike has been deteriorating somewhat and I don't feel like watching the movie all over again so I was wondering if anybody had any other similar success stories/links/articles/whatever. Mainly about successes that started for people in college.

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  • ArchBeat Link-o-Rama for 11/17/2011

    - by Bob Rhubart
    Building an Infrastructure Cloud with Oracle VM for x86 + Enterprise Manager 12c | Richard Rotter Richard Rotter demonstrates "how easy it could be to build a cloud infrastructure with Oracle's solution for cloud computing." Article: Social + Lean = Agile | Dave Duggal In today’s increasingly dynamic business environment, organizations must continuously adapt to survive. Change management has become a major bottleneck. Organizations’ need a practical mechanism for managing controlled variance and change in-flight to break the logjam. This paper provides a foundation for applying lean and agile principles to achieve Enterprise Agility through social collaboration. Stress Testing Java EE 6 Applications - Free Article In Free Java Magazine : Adam Bien "It is strange," says Adam Bien, "everyone is obsessed about green bars and code coverage, but testing of multi threaded behavior is widely ignored - until the applications run into massive problems." Using Access Manager to Secure Applications Deployed on WebLogic | Rene van Wijk Another great how-to post from Oracle ACE Rene van Wijk, this time involving JBoss RichFaces, Facelets, Oracle Coherence, and Oracle WebLogic Server. DOAG 2011 vs. Devoxx - Value and Attraction | Markus Eisele Oracle ACE Director Markus Eisele compares and contrasts these popular conferences with the aim of helping others decide which to attend. SOA All the Time; Architects in AZ; Clearing Info Integration hurdles SOA all the Time; Architects in AZ; Clearing Info Integration Hurdles This week on the Architect Home Page on OTN. Webcast: Oracle Business Intelligence Mobile Event Date: Wednesday, December 7, 2011 Time: 10 a.m. PT/1 p.m. ET Featuring Manan Goel (Director BI Product Marketing, Oracle) and Shailesh Shedge (Director BI and Analytics Practice, Ascentt). Webcast: Maximum Availability on Private Clouds A discussion of Oracle’s Maximum Availability Architecture, Oracle Database 11g, Oracle Exadata Database Machine, and Oracle Database appliance, featuring Margaret Hamburger (Director, Product Marketing, Oracle) and Joe Meeks (Director, Product Management, Oracle). November 30, 2011 at 10:00am PT / 1:00pm ET. Oracle Technology Network Architect Day - Phoenix, AZ Wednesday December 14, 2011, 8:30am - 5:00pm. The Ritz-Carlton, Phoenix, 2401 East Camelback Road, Phoenix, AZ 85016. Registration is free, but seating is limited.

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  • Is it possible to efficiently store all possible phone numbers in memory?

    - by Spencer K
    Given the standard North American phone number format: (Area Code) Exchange - Subscriber, the set of possible numbers is about 6 billion. However, efficiently breaking down the nodes into the sections listed above would yield less than 12000 distinct nodes that can be arranged in groupings to get all the possible numbers. This seems like a problem already solved. Would it done via a graph or tree?

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  • Communities - The importance of exchange and discussion

    Communication with your environment is an essential part of everyone's life. And it doesn't matter whether you are actually living in a rural area in the middle of nowhere, within the pulsating heart of a big city, or in my case on a wonderful island in the Indian Ocean. The ability to exchange your thoughts, your experience and your worries with another person helps you to get different points of view and new ideas on how to resolve an issue you might be confronted with. Benefits of community work What happens to be common sense in your daily life, also applies to your work environment. Working in IT, or ICT as it is called in Mauritius, requires a lot of reading and learning. Not only during your lectures at the university but with your colleagues in a project assignment and hopefully with 'unknown' pals in the universe of online communities. At least I can say that I learned quite a lot from other developers code, their responses in various forums, their numerous blog articles, and while attending local user group meetings. When I started to work as a professional software developer (or engineer some may say) years ago I immediately checked the existence of communities on the programming language, the database technology and other vital information on software development in general. Luckily, it wasn't too difficult to find. My employer had a subscription of the monthly magazines and newsletters of a national organisation which also run the biggest forum in that area. Getting in touch with other developers and reading their common problems but also solutions was a huge benefit to my growth. Image courtesy of Michael Kappel (CC BY-NC 2.0) Active participation and regular contribution to this community gave me some nice advantages, too. Within three years I was listed as a conference speaker at the annual developer's conference and provided several sessions on different topics during consecutive years. Back in 2004, I took over the responsibility and management of the monthly meetings of a regional user group, and organised it for more than two years. Furthermore, I was invited to the newly-founded community program of Microsoft Germany (Community Leader/Insider Program - CLIP). My website on Active FoxPro Pages was nominated in the second batch of online communities. Due to my community work and providing advice to others, I had the honour to be awarded as Microsoft Most Valuable Professional (MVP) - Visual Developer for Visual FoxPro in the years 2006 and 2007. It was a great experience to meet with other like-minded people and I'm really grateful for that. Just in case, more details are listed in my Curriculum Vitae. But this all changed when I moved to Mauritius... Cyber island Mauritius? During the first months in Mauritius I was way too busy to think about community activities at all. First of all, there was the new company that had to be set up, the new staff had to be trained and of course the communication work-flows and so on with the project managers back in Germany had to be sorted out, too. Second, I had to get a grip of my private matters like getting the basics for my new household or exploring the neighbourhood, and last but not least I needed a break from the hectic and intensive work prior to my departure. As soon as the sea literally calmed down, I started to have conversations with my colleagues about communities and user groups. Sadly, it turned out that there were none, or at least no one was aware of any at that time. Oh oh, what did I do? Anyway, having this kind of background and very positive experience with off-line and on-line activities I decided for myself that some day I'm going to found a community in Mauritius for all kind of IT/ICT-related fields. The main focus might be on software development but not on a certain technology or methodology. It was clear to me that it should be an open infrastructure and anyone is welcome to join, to experience, to share and to contribute if they would like to. That was the idea at that time... Ok, fast-forward to recent events. At the end of October 2012 I was invited to an event called Open Days organised by Microsoft Indian Ocean Islands together with other local partners and resellers. There I got in touch with local Technical Evangelist Arnaud Meslier and we had a good conversation on communities during the breaks. Eventually, I left a good impression on him, as we are having chats on Facebook or Skype irregularly. Well, seeing that my personal and professional surroundings have been settled and running smooth, having that great exchange and contact with Microsoft IOI (again), and being really eager to re-animate my intentions from 2007, I recently founded a new community: Mauritius Software Craftsmanship Community - #MSCC It took me a while to settle down with the name but it was obvious that the community should not be attached to one single technology, like ie. .NET user group, Oracle developers, or Joomla friends (these are fictitious names). There are several other reasons why I came up with 'Craftsmanship' as the core topic of this community. The expression of 'engineering' didn't feel right with the fields covered. Software development in all kind of facets is a craft, and therefore demands a lot of practice but also guidance from more experienced developers. It also includes the process of designing, modelling and drafting the ideas. Has to deal with various types of tests and test methodologies, and of course should be focused on flexible and agile ways of acting. In order to meet and to excel a customer's request for a solution. Next, I was looking for an easy way to handle the organisation of events and meeting appointments. Using all kind of social media platforms like Google+, LinkedIn, Facebook, Xing, etc. I was never really confident about their features of event handling. More by chance I stumbled upon Meetup.com and in combination with the other entities (G+ Communities, FB Pages or in Groups) I am looking forward to advertise and manage all future activities here: Mauritius Software Craftsmanship Community This is a community for those who care and are proud of what they do. For those developers, regardless how experienced they are, who want to improve and master their craft. This is a community for those who believe that being average is just not good enough. I know, there are not many 'craftsmen' yet but it's a start... Let's see how it looks like by the end of the year. There are free smartphone apps for Android and iOS from Meetup.com that allow you to keep track of meetings and to stay informed on latest updates. And last but not least, there will be a Trello workspace to collect and share ideas and provide downloads of slides, etc. Sharing is caring! As mentioned, the #MSCC is present in various social media networks in order to cover as many people as possible here in Mauritius. Following is an overview of the current networks: Twitter - Latest updates and quickies Google+ - Community channel Facebook - Community Page LinkedIn - Community Group Trello - Collaboration workspace to share and develop ideas Hopefully, this covers the majority of computer-related people in Mauritius. Please spread the word about the #MSCC between your colleagues, your friends and other interested 'geeks'. Your future looks bright Running and participating in a user group or any kind of community usually provides quite a number of advantages for anyone. On the one side it is very joyful for me to organise appointments and get in touch with people that might be interested to present a little demo of their projects or their recent problems they had to tackle down, and on the other side there are lots of companies that have various support programs or sponsorships especially tailored for user groups. At the moment, I already have a couple of gimmicks that I would like to hand out in small contests or raffles during one of the upcoming meetings, and as said, companies provide all kind of goodies, books free of charge, or sometimes even licenses for communities. Meeting other software developers or IT guys also opens up your point of view on the local market and there might be interesting projects or job offers available, too. A community like the Mauritius Software Craftsmanship Community is great for freelancers, self-employed, students and of course employees. Meetings will be organised on a regular basis, and I'm open to all kind of suggestions from you. Please leave a comment here in blog or join the conversations in the above mentioned social networks. Let's get this community up and running, my fellow Mauritians!

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  • Oracle Customer Experience Summit @ OpenWorld

    - by Christie Flanagan
    This first-ever Oracle Customer Experience Summit @ OpenWorld kicked off yesterday, bringing together established thought leaders and practitioners in customer experience. The first day saw noted marketing and customer experience thought leader, Seth Godin, take the stage to discuss how rapidly accelerating change and adoption are driving new behaviors and higher expectations in a massively disruptive transformation in which the customer now holds the power. His presentation gave us in-depth insight into this always-connected, always-sharing experience revolution we are witnessing.If you haven’t yet made it over to the Oracle Customer Experience Summit at The Westin St. Francis and the recently made over Oracle Square (aka Union Square), there’s still time today and tomorrow to network with industry peers and hear best practices from those who have steered their ventures through the disruptive trends of customer experience and have proven, successful strategies to share for driving strategic customer-centric initiatives. If you’re interested in learning how Oracle WebCenter helps businesses meet the demands of the customer experience revolution, be sure to check out these sessions at the Oracle Customer Experience Summit later today:Using the Online Customer Experience to Drive Engagement and Marketing Success Thursday, Oct 4, 4:15 PM - 5:15 PM - St. Francis - GeorgianMariam Tariq - Senior Director Product Management, Oracle Stephen Schleifer - Senior Principal Product Manager, Oracle Richard Backx - Business IT Architect/Consultant, KPN NL Netco CE Channels Online The online channel is a critical means of reaching and engaging customers. Online marketing efforts today must be targeted, interactive, and consistent to provide customers with a seamless experience. These efforts must include integrated management of Web, mobile, and social channels—supported by cross-channel customer data and campaigns—and integration with commerce to drive an engaging and differentiated online customer experience. Attend this session to learn how you can use the online channel to increase customer loyalty and drive the success of your marketing initiatives.Empowering Your Frontline Employees: Sales and Service Enterprise Collaboration Thursday, Oct 4, 5:30 PM - 6:30 PM - St. Francis - Elizabethan ABStephen Fioretti - VP, Product Management, Oracle Peter Doolan - Group Vice President, Sales Engineering, Oracle Andrew Kershaw - Sr Director Business Development, Oracle Marty Marcinczyk - VP Customer Experience Engineering, Comcast A focus on the employee experience is critical, because it can make or break your customers’ experiences, directly or indirectly. Engaged and empowered frontline employees become your best advocates and inspire your brand champions. This session explores proven approaches and tools, including social collaboration tools, that can help you empower and enable your frontline teams to improve customer and employee experiences.And before you go, you'll also want to explore the Innovation Tents in Oracle Square which feature leading-edge customer experience demonstrations; attend our customer journey mapping workshop; and learn at sessions focused on innovating differentiated experiences that drive cross-functional alignment.

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