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• JavaOne Latin America 2012 is a wrap!

  - by arungupta

  Third JavaOne in Latin America (2010, 2011) is now a wrap! Like last year, the event started with a Geek Bike Ride. I could not attend the bike ride because of pre-planned activities but heard lots of good comments about it afterwards. This is a great way to engage with JavaOne attendees in an informal setting. I highly recommend you joining next time! JavaOne Blog provides a a great coverage for the opening keynotes. I talked about all the great set of functionality that is coming in the Java EE 7 Platform. Also shared the details on how Java EE 7 JSRs are willing to take help from the Adopt-a-JSR program. glassfish.org/adoptajsr bridges the gap between JUGs willing to participate and looking for areas on where to help. The different specification leads have identified areas on where they are looking for feedback. So if you are JUG is interested in picking a JSR, I recommend to take a look at glassfish.org/adoptajsr and jump on the bandwagon. The main attraction for the Tuesday evening was the GlassFish Party. The party was packed with Latin American JUG leaders, execs from Oracle, and local community members. Free flowing food and beer/caipirinhas acted as great lubricant for great conversations. Some of them were considering the migration from Spring -> Java EE 6 and replacing their primary app server with GlassFish. Locaweb, a local hosting provider sponsored a round of beer at the party as well. They are planning to come with Java EE hosting next year and GlassFish would be a logical choice for them ;) I heard lots of positive feedback about the party afterwards. Many thanks to Bruno Borges for organizing a great party! Check out some more fun pictures of the party! Next day, I gave a presentation on "The Java EE 7 Platform: Productivity and HTML 5" and the slides are now available: With so much new content coming in the plaform: Java Caching API (JSR 107) Concurrency Utilities for Java EE (JSR 236) Batch Applications for the Java Platform (JSR 352) Java API for JSON (JSR 353) Java API for WebSocket (JSR 356) And JAX-RS 2.0 (JSR 339) and JMS 2.0 (JSR 343) getting major updates, there is definitely lot of excitement that was evident amongst the attendees. The talk was delivered in the biggest hall and had about 200 attendees. Also spent a lot of time talking to folks at the OTN Lounge. The JUG leaders appreciation dinner in the evening had its usual share of fun. Day 3 started with a session on "Building HTML5 WebSocket Apps in Java". The slides are now available: The room was packed with about 150 attendees and there was good interaction in the room as well. A collaborative whiteboard built using WebSocket was very well received. The following tweets made it more worthwhile: A WebSocket speek, by @ArunGupta, was worth every hour lost in transit. #JavaOneBrasil2012, #JavaOneBr @arungupta awesome presentation about WebSockets :) The session was immediately followed by the hands-on lab "Developing JAX-RS Web Applications Utilizing Server-Sent Events and WebSocket". The lab covers JAX-RS 2.0, Jersey-specific features such as Server-Sent Events, and a WebSocket endpoint using JSR 356. The complete self-paced lab guide can be downloaded from here. The lab was planned for 2 hours but several folks finished the entire exercise in about 75 mins. The wonderfully written lab material and an added incentive of Java EE 6 Pocket Guide did the trick ;-) I also spoke at "The Java Community Process: How You Can Make a Positive Difference". It was really great to see several JUG leaders talking about Adopt-a-JSR program and other activities that attendees can do to participate in the JCP. I shared details about Adopt a Java EE 7 JSR as well. The community keynote in the evening was looking fun but I had to leave in between to go through the peak Sao Paulo traffic time :) Enjoy the complete set of pictures in the album:

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• SQL SERVER – 2012 – All Download Links in Single Page – SQL Server 2012

  - by pinaldave

  SQL Server 2012 RTM is just announced and recently I wrote about all the SQL Server 2012 Certification on single page. As a feedback, I received suggestions to have a single page where everything about SQL Server 2012 is listed. I will keep this page updated as new updates are announced. Microsoft SQL Server 2012 Evaluation Microsoft SQL Server 2012 enables a cloud-ready information platform that will help organizations unlock breakthrough insights across the organization. Microsoft SQL Server 2012 Express Microsoft SQL Server 2012 Express is a powerful and reliable free data management system that delivers a rich and reliable data store for lightweight Web Sites and desktop applications. Microsoft SQL Server 2012 Feature Pack The Microsoft SQL Server 2012 Feature Pack is a collection of stand-alone packages which provide additional value for Microsoft SQL Server 2012. Microsoft SQL Server 2012 Report Builder Report Builder provides a productive report-authoring environment for IT professionals and power users. It supports the full capabilities of SQL Server 2012 Reporting Services. Microsoft SQL Server 2012 Master Data Services Add-in For Microsoft Excel The Master Data Services Add-in for Excel gives multiple users the ability to update master data in a familiar tool without compromising the data’s integrity in Master Data Services. Microsoft SQL Server 2012 Performance Dashboard Reports The SQL Server 2012 Performance Dashboard Reports are Reporting Services report files designed to be used with the Custom Reports feature of SQL Server Management Studio. Microsoft SQL Server 2012 PowerPivot for Microsoft Excel® 2010 Microsoft PowerPivot for Microsoft Excel 2010 provides ground-breaking technology; fast manipulation of large data sets, streamlined integration of data, and the ability to effortlessly share your analysis through Microsoft SharePoint. Microsoft SQL Server 2012 Reporting Services Add-in for Microsoft SharePoint Technologies 2010 The SQL Server 2012 Reporting Services Add-in for Microsoft SharePoint 2010 technologies allows you to integrate your reporting environment with the collaborative SharePoint 2010 experience. Microsoft SQL Server 2012 Semantic Language Statistics The Semantic Language Statistics Database is a required component for the Statistical Semantic Search feature in Microsoft SQL Server 2012 Semantic Language Statistics. Microsoft ®SQL Server 2012 FileStream Driver – Windows Logo Certification Catalog file for Microsoft SQL Server 2012 FileStream Driver that is certified for WindowsServer 2008 R2. It meets Microsoft standards for compatibility and recommended practices with the Windows Server 2008 R2 operating systems. Microsoft SQL Server StreamInsight 2.0 Microsoft StreamInsight is Microsoft’s Complex Event Processing technology to help businesses create event-driven applications and derive better insights by correlating event streams from multiple sources with near-zero latency. Microsoft JDBC Driver 4.0 for SQL Server Download the Microsoft JDBC Driver 4.0 for SQL Server, a Type 4 JDBC driver that provides database connectivity through the standard JDBC application program interfaces (APIs) available in Java Platform, Enterprise Edition 5 and 6. Data Quality Services Performance Best Practices Guide This guide focuses on a set of best practices for optimizing performance of Data Quality Services (DQS). Microsoft Drivers 3.0 for SQL Server for PHP The Microsoft Drivers 3.0 for SQL Server for PHP provide connectivity to Microsoft SQLServer from PHP applications. Product Documentation for Microsoft SQL Server 2012 for firewall and proxy restricted environments The Microsoft SQL Server 2012 setup installs only the Help Viewer…install any documentation. All of the SQL Server documentation is available online. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• Book Reviews: Art of Community and Eyetracking Web Usability

  - by ultan o'broin

  Holidays time offers a chance to catch up on some user experience and user assistance related material. So, two short book reviews (which I considered using my new Tumblr blog for. More about that another time) coming up. The Art of Community by Jono Bacon Excellent starting point for anyone wanting to get going in the community software (FLOSS, for example) space or understand how to set up, manage, and leverage the collective intelligence of communities for whatever ends. The book is a little too long in my opinion, and of course, usage of what Jono is recommending needs to be nuanced and adapted for enterprise applications space (hardly surprising there is a lot about Ubuntu, Lug Radio, and so on given Jono's interests). Shame there wasn't more information on international, non-English community considerations too. Still, some great ideas and insight into setting up and managing communities that I will leverage (watch out for the results on this blog, later in 2011). One section, on collaborative writing really jumped out. It reinforced the whole idea that to successful community initiatives are based on instigators knowing what makes the community tick in the first place. How about this for insight into user profiles for people who write community user assistance (OK then, "doc") and what tools they might use (in this case, we're talking about Jokosher): "Most people who write documentation for open source software projects would fall into the category of power user. They are technology enthusiasts who are not interested in the super-technical avenues of programming, but want to help out. Many of these people have good writing skills and a good knowledge of using the software, so the documentation fit is natural. With Jokosher we wanted to acknowledge this profile of user. As such, instead of focussing on complex text processing tools, we encouraged our documentation contributors to use a wiki." The book is available for free here, and well as being available from usual sources. Eyetracking Web Usability by Jakob Nielsen and Kara Prentice Another fine book by established experts. I have some field experience of eyetracking studies myself --in the user assistance for enterprise applications space--though Jakob and Kara concentrate on websites for their research here. I would caution how much about websites transfers easily to the applications space, especially enterprise applications, as claimed in the book too. However, Jakob and Kara do make the case very well that understanding design goals (for example, productivity improvement in the case of applications) and the context of the software use is critical. Executing a study using eyetracking technology requires that you know what you want to test, can set up realistic tasks for testing by representative testers, and then analyze the results. Be precise, as lots of data will be generated (I think the authors underplay the effort in analyzing data too). What I found disappointing was the lack of emphasis on eyetracking as only part of the usability solution. It's really for fine-tuning designs in my opinion, and should be used after other design reviews. I also wasn't that crazy about the level of disengagement between the qualitative and quantitative side of this kind of testing that the book indicated. I think it is useful to have testers verbalize their thoughts and for test engineers to prompt, intervene, or guide as necessary. More on cultural or international aspects to usability testing might have been included too (websites are available to everyone). To conclude, I enjoyed the book, took on board some key takeaways about methodologies and found the recommendations sensible and easy to follow (for example about Forms layouts). Applying enterprise applications requirements such as those relating to user profiles, design goals, and overall context of use in conjunction with what's in this book would be the way to go here. It also made me think of how interesting it would be to compare eyetracking findings between website and enterprise applications usage.

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• Beyond Chatting: What ‘Social’ Means for CRM

  - by Divya Malik

  A guest post by Steve Diamond, Senior Director, Outbound Product Management, Oracle In a recent post on the Oracle Applications blog, my colleague Steve Boese asked three questions related to the widespread popularity and incredibly rapid growth of Facebook, Pinterest, and LinkedIn. Steve then addressed the many applications for collaborative solutions in the area of Human Capital Management. So, in turning to a conversation about Customer Relationship Management (CRM) and Sales Force Automation (SFA), let me ask you one simple question. How many sales people, particularly at business-to-business companies, consistently meet or beat their quotas in their roles by working alone, with no collaboration among fellow sales people, sales executives, employees in product groups, in service, in Legal, third-party partners, etc.? Hello? Is anybody out there? What’s that cricket noise I hear? That’s correct. Nobody! When it comes to Sales, introverts arguably have a distinct disadvantage. While it’s certainly a truism that “success” in most professional endeavors requires working with people, it’s a mandatory success factor in Sales. This fact became abundantly clear to me one early morning in the late 1990s when I joined the former Hyperion Solutions (now part of Oracle) and attended a Sales Award Ceremony. The Head of Sales at that time gave out dozens of awards – none of them to individuals and all of them to TEAMS of individuals. That’s how it works in Sales. Your colleagues help provide you with product intelligence and competitive intelligence. They help you build the best presentations, pitches, and proposals. They help you develop the most killer RFPs. They align you with the best product people to ensure you’re matching the best products for the opportunity and join you in critical meetings. They help knock the socks of your prospects in “bake off” demo’s. They bring in the best partners to either add complementary products to your opportunity or help you implement a solution. They work with you as a collective team. And so how is all this collaboration STILL typically done today? Through email. And yet we all silently or not so silently grimace about email. It’s relatively siloed. It’s painful to search. It’s difficult to align by topic. And it’s nearly impossible to re-trace meaningful and helpful conversations that occurred among a group or a team at some point in history. This is where social networking for Sales comes into play. It’s about PURPOSEFUL social networking versus chattering. What is purposeful social networking? It’s collaboration that’s built around opportunities, accounts, and contacts. It’s collaboration that delivers valuable context – on the target company, and on key competitors – just to name two examples. It’s collaboration that can scale to provide coaching for larger numbers of sales representatives, both for general purposes, and as we’ve largely discussed here, for specific ‘deals.’ And it’s collaboration that allows a team of people to collectively edit and iterate on a document like an RFP or a soon-to-be killer presentation that is maintained in a central repository, with no time wasted searching for it or worrying about version control. But lest we get carried away, let’s remember that collaboration “happens” among sales people whether there is specialized software to support it or not. The human practice of sales has not changed much in the last 80 to 90 years. Collaboration has been a mainstay during this entire time. But what social networking in general, and Oracle Social Networking in particular delivers, is the opportunity for sales teams to dramatically increase their effectiveness and efficiency – to identify and close more high quality and lucrative opportunities more quickly. For most sales organizations, this is how the game is won. To learn more please visit Oracle Social Network and Oracle Fusion Customer Relationship Management on oracle.com

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• Silverlight Cream for June 08, 2010 -- #877

  - by Dave Campbell

  In this Issue: Miroslav Miroslavov, Chris Klug, Beau, Christian Schormann(-2-), Dan Wahlin, Pete Brown, Michael S. Scherotter, Philipp Sumi, Andy Wigley, and Phil Middlemiss. Shoutouts: Mark Tucker set about learning Caliburn, and in the process is writing a Caliburn Book: Chapters 1-3 Jesse Liberty has a great link-laden post up about why we should all be learning/using Blend: Why Developers Should, Must, Do Care About The New Expression Blend be sure to read what he says about WP7 development, however! Charlie Kindel announced an Install problem with the Developer Tools CTP Refresh and the WP7 tools... check this out if you're having problems. John Papa has a good post up on the happenings yesterday: Expression Studio 4 Launch of Blend, SketchFlow, Encoder and More! Erik Mork & Company's latest "This Week in Silverlight" is titled First Drop: Prism v4 – First Drop is Available From SilverlightCream.com: Animated navigation between Pages Miroslav Miroslavov has Part 8 of his "Silverlight in Action" series up, detailing cool things from the CompleteIT site... this one is on Animated navigation between pages. Subtitling videos Chris Klug got a gig adding subtitles to videos for Microsoft (sweet) ... and no, not *that* kind of subtitles... read how he approached the final solution. Silverlight Watermark TextBox I'm not sure we can have too many Watermark TextBoxes, and neither does Beau , who sent me a link to this one... give it a dance and decide. Blend 4: Collaborative SketchFlow Feedback with SharePoint With the new Blend release, Christian Schormann has a post up describing the lashup to Sharepoint for sharing Sketchflow and getting feedback. New Utility, Links, and Tutorials for Path-Based Layout Christian Schormann also has a collection of resources for Path-Based Layouts, including a utility "that lets you apply a whole bunch of position-specific effects without having to write any code"... lots of links to resources here. Tales from the Trenches – Building a Real-World Silverlight Line of Business Application Dan Wahlin draws on his recent experience and lays out some of the fun and pitfalls of building LOB apps in Silverlight... WCF, MVVM, slides, and code included WPF (and Silverlight): Choose your Fonts and Text Rendering Options Wisely Pete Brown has a great post up on using fonts wisely across multiple platforms... lots of info and good discussion in the comments as well. Ball Watch USA Remember the awesome watch Michael S. Scherotter did in Silverlight 1 and then converted to Updated Ball Trainmaster Cannonball Watch to Silverlight 2? Well... there's now a contest underfoot and 8 videos to help you get started... all good stuff, and good luck! ... Michael has a post up about the contest: Enter to Win a Ball Watch by Creating One in Silverlight Announcing Sketchables – Rapid Mockup Creation with SketchFlow By way of Jesse Libertyhttp://jesseliberty.com/2010/06/08/why-developers-should-must-do-care-about-the-new-expression-blend/, this is a cool production by Philipp Sumi about a simple mockup framework he's created. Perst - a database for Windows Phone 7 Silverlight I think one of my first comments to Michael Washington back at the MVP Summit 2010 was that we'd need a database engine, and too cool, but we've got one, Andy Wigley discusses Perst in this post... to save you some time, here's the Perst site A Chrome and Glass Theme - Part 7 Phil Middlemiss has part 7 of his great theme-building series up... this time he's giving the accordian control a once-over. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• Beyond Chatting: What ‘Social’ Means for CRM

  - by Divya Malik

  A guest post by Steve Diamond, Senior Director, Outbound Product Management, Oracle In a recent post on the Oracle Applications blog, my colleague Steve Boese asked three questions related to the widespread popularity and incredibly rapid growth of Facebook, Pinterest, and LinkedIn. Steve then addressed the many applications for collaborative solutions in the area of Human Capital Management. So, in turning to a conversation about Customer Relationship Management (CRM) and Sales Force Automation (SFA), let me ask you one simple question. How many sales people, particularly at business-to-business companies, consistently meet or beat their quotas in their roles by working alone, with no collaboration among fellow sales people, sales executives, employees in product groups, in service, in Legal, third-party partners, etc.? Hello? Is anybody out there? What’s that cricket noise I hear? That’s correct. Nobody! When it comes to Sales, introverts arguably have a distinct disadvantage. While it’s certainly a truism that “success” in most professional endeavors requires working with people, it’s a mandatory success factor in Sales. This fact became abundantly clear to me one early morning in the late 1990s when I joined the former Hyperion Solutions (now part of Oracle) and attended a Sales Award Ceremony. The Head of Sales at that time gave out dozens of awards – none of them to individuals and all of them to TEAMS of individuals. That’s how it works in Sales. Your colleagues help provide you with product intelligence and competitive intelligence. They help you build the best presentations, pitches, and proposals. They help you develop the most killer RFPs. They align you with the best product people to ensure you’re matching the best products for the opportunity and join you in critical meetings. They help knock the socks of your prospects in “bake off” demo’s. They bring in the best partners to either add complementary products to your opportunity or help you implement a solution. They work with you as a collective team. And so how is all this collaboration STILL typically done today? Through email. And yet we all silently or not so silently grimace about email. It’s relatively siloed. It’s painful to search. It’s difficult to align by topic. And it’s nearly impossible to re-trace meaningful and helpful conversations that occurred among a group or a team at some point in history. This is where social networking for Sales comes into play. It’s about PURPOSEFUL social networking versus chattering. What is purposeful social networking? It’s collaboration that’s built around opportunities, accounts, and contacts. It’s collaboration that delivers valuable context – on the target company, and on key competitors – just to name two examples. It’s collaboration that can scale to provide coaching for larger numbers of sales representatives, both for general purposes, and as we’ve largely discussed here, for specific ‘deals.’ And it’s collaboration that allows a team of people to collectively edit and iterate on a document like an RFP or a soon-to-be killer presentation that is maintained in a central repository, with no time wasted searching for it or worrying about version control. But lest we get carried away, let’s remember that collaboration “happens” among sales people whether there is specialized software to support it or not. The human practice of sales has not changed much in the last 80 to 90 years. Collaboration has been a mainstay during this entire time. But what social networking in general, and Oracle Social Networking in particular delivers, is the opportunity for sales teams to dramatically increase their effectiveness and efficiency – to identify and close more high quality and lucrative opportunities more quickly. For most sales organizations, this is how the game is won. To learn more please visit Oracle Social Network and Oracle Fusion Customer Relationship Management on oracle.com

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• Launch Webcast Q&A: Oracle WebCenter Suite 11g - The Platform for the Modern User Experience

  - by howard.beader(at)oracle.com

  Did you have a chance to watch the Oracle WebCenter Suite 11g Launch Webcast yet? Andy MacMillan presented some great information on the webcast and answered quite a few of your questions in the Q&A session as well. For your reading pleasure we have captured a number of the questions and answers and they are summarized below: Question: Can you tell me what should our Portal strategy be for integrating and extending our Oracle enterprise applications? Answer: We recommend that you look at this in two steps, the first would be to ensure that you have a good understanding of our common user experience architecture. Internally our product teams at Oracle are already investing in this quite heavily today for Fusion Applications and this is driving natural convergence from a UX strategy standpoint. The second step would be to look at how best to componentize the back office applications so that the business users across your organization can take advantage of these -- don't make it just about putting a new skin on top of what you already have from an application standpoint, instead look at how best to embed the social computing capabilities as part of the solution for your business users. Question: We are currently using the BEA WebLogic Portal now, should we stay on WLP or should we be looking at moving to WebCenter or when should we move to WebCenter? Answer: Our strategy has been called "Continue & Converge", this theme means that you can continue to use WebLogic or Plumtree portals until your organization is ready to move to WebCenter and in the mean time you can continue to deploy what you need to in your organization of WLP or WCI Portals with the full support of Oracle. In addition WebCenter Services can be leveraged for social computing to complement what you are already doing today and enable your organization to take advantage of some of the latest and greatest social computing capabilities. We have migration scripts and conversion capabilities available as well as programs where Oracle can help you evaluate your options to decide how best to move forward. WebCenter provides the best of the best capabilities and will enable you to take advantage of new capabilities that may not exist in your current portal today. In the end though it's up to you as a customer as to when you want to make the transition to Oracle WebCenter Suite. Question: Can you tell me how is Oracle leveraging WebCenter internally and for its Application and Middleware product UX strategies? Answer: Internally, Oracle is leveraging WebCenter for our employees and thus far we are seeing significant updates with our users taking advantage of the business activity streams, team spaces and collaboration capabilities. From a product strategy standpoint, our product teams are taking advantage of the common user experience architecture and leveraging WebCenter to provide social and collaborative capabilities to the Oracle Applications and providing new types of composite applications with what is coming with Fusion Applications. WebCenter also provides a common user experience across all the products in the Oracle Fusion Middleware family as well. Question: Our organization is currently using SharePoint, but we are also an Oracle Applications customer, how should we be thinking about WebCenter as we move forward? Answer: Great question. Typically, we are seeing organizations using SharePoint for its core use cases of small team collaboration and file server replacement. WebCenter can connect to SharePoint as a content source to feed into WebCenter quite easily and it leverages the robust Oracle ECM product under WebCenter as well. In addition, SharePoint team sites can be connected to WebCenter utilizing our SharePoint connector. With Oracle WebCenter though, we are really targeting business users and enterprise applications, thus affecting positive change on the processes that drive the business to improve productivity across your organization. Question: Are organizations today using WebCenter as a Web platform for externally facing public websites? Answer: Yes, we are seeing a convergence around web content management and portal types of websites with customers converting them from just broadcasting content to making it a much richer personalized experience and also exposing back-office applications as well. Web Content Management capabilities are already embedded in WebCenter so that organizations can take advantage now of the benefits a personalized web experience provides for your customers. This is simply a short summary of a few of the questions addressed on the webcast, please tune in now to learn more about Oracle WebCenter, the user experience platform for the enterprise and the web! The Oracle WebCenter Suite 11g Launch Webcast can be found here

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• Welcome to the Oracle EMEA Partner Community for Exadata!

  - by javier.puerta(at)oracle.com

    The EMEA Partner Community for Exadata is the place where partners in Europe, Middle East and Africa can share experiences and best practices about selling and implementing Exadata projects. You will also receive first-hand information from Oracle on products, training and tools that can help you better market, sell and implement your Exadata-based projects and services    Who should join the Community? Community membership is for individuals. If you are working for a company that is an Oracle partner and your job is selling, implementing or supporting Exadata projects in EMEA then this community is for you.    How is this different from the Oracle Exadata Knowledge Zone? The Oracle Exadata Knowledge Zone is the fundamental source of information from Oracle for partners interested in specializing on Exadata. It is higly recommended that you get access to the Knowledge Zones related to the product areas of your interest. To get access to any of the Knowledge Zones an application must be completed by the Partner Program Administrator for your company. The Exadata Partner Community complements the Knowledge Zone by providing partners with information which is specific for the EMEA market (market, references, training, events,..) and it is also a mechanism to share experiences and best practices among partners in marketing, selling, implementing and supporting Exadata projects.   How to join?  For you to be able to register as an individual, your company must be member of the Oracle PartnerNetwork (OPN) and should be working towards becoming OPN Specialized in Exadata. If this is the case then Join the EMEA Exadata Partner Community Now! If your company is not an OPN member yet, then Join Oracle PartnerNetwork first.   How do you get access to the information for the community members? We use two mechanisms to provide and share information: The EMEA Exadata Partner Community blog. This is a public blog and we use it to provide  quick and easy communication to the community members. For detailed or restricted material we will point you to a restricted area. The EMEA Exadata Partner Community Collaborative Workspace. This is an area with restricted access that only community members can access. It contains materials from community events, sales kits, implementation experiences,... reserved to community members. It also allows for partners to share content and collaborate with other community members. You will get access to this restricted area when you register as a member of the EMEA Exadata Partner Community     Need help? I hope that you will find useful the resources and the experience exchange provided by the community. If you need help or any further clarification, don't hesitate to contact me!  Javier Puerta ([email protected])Director Core Technology Partner ProgramsAlliances & Channels EMEAPhone: +34916312141 Mobile: +34609062373   

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• Oracle's PeopleSoft Customer Advisory Boards Convene to Discuss Roadmap at Pleasanton Campus

  - by john.webb(at)oracle.com

  Last week we hosted all of the PeopleSoft CABs (Customer Advisory Boards) at our Pleasanton Development Center to review our detailed designs for future Feature Packs, PeopleSoft 9.2, and beyond. Over 150 customers from 79 companies attended representing a variety of industries, geographies, and company sizes. The PeopleSoft team relies heavily on this group to provide key input on our roadmap for applications as well as technology direction. A good product strategy is one part well thought out idea with many handfuls of customer validation, and very often our best ideas originate from these customer discussions. While the individual CABs have frequent interactions with our teams, it's always great to have all of them in one place and in person. Our attendance was up from last year which I attribute to two things: (1) More interest as a result of PeopleSoft 9.1 upgrade; (2) An improving economy allowing for more travel. Maybe we should index the second item meeting-to-meeting and use it as a market indicator - we'll see! We kicked off the day one session with an overview of the PeopleSoft Roadmap and I outlined our strategy around Feature Packs and PeopleSoft 9.2. Given the high adoption rate of PeopleSoft 9.1 (over 4x that of 9.0 given the same time lapse since the release date), there was a lot of interest around the 9.1 Feature Packs as a vehicle for continuous value. We provided examples of our 3 central design themes: Simplicity, Productivity, and lower TCO, including those already delivered via Feature Packs in 2010. A great example of this is the Company Directory feature in PeopleSoft HCM. The configuration capabilities and the new actionable links our CAB advised us on last Spring were made available to all customers late last year. We reviewed many more future Navigation changes that will fundamentally change the way users interact with PeopleSoft. Our old friend, the menu tree, is being relegated from center stage to a bit part, with new concepts like Activity Guides, Train Stops, Related Actions, Work Centers, Collaborative Workspaces, and Secure Enterprise Search bringing users what they need in a contextual, role based manner with fewer clicks. Paco Aubrejuan, our PeopleSoft GM, and Steve Miranda, the SVP for Fusion Applications, then discussed our plans around Oracle's Application Investment Strategy.  This included our continued investment in developing both PeopleSoft and Fusion as well as the co-existence strategy with new Fusion Apps integrating to PeopleSoft Apps. Should you want to view this presentation, a recording is available. Jeff Robbins, our lead PeopleTools Strategist, provided the roadmap for PeopleTools and discussed our continuing plan to deliver annual releases to further evolve the user experience. Numerous examples were highlighted with the Navigation techniques I mentioned previously. Jeff also provided a lot of food for thought around Lifecycle Management topics and how to remain current on releases with a  lower cost of ownership. Dennis Mesler, from Boise, was the guest speaker in this slot, who spoke about the new PeopleSoft Test Framework (PTF). Regression Testing is a key cost component when product updates are applied. This new tool (which is free to all PeopleSoft customers as part of PeopleTools 8.51) provides a meta data driven approach to recording and executing test scripts. Coupled with what our Usage Monitor enables, PTF provides our customers a powerful tool to lower costs and manage product updates more efficiently and at the time of their choosing. Beyond the general session, we broke out into the individual CABs: HCM, Financials, ESA/ALM, SRM, SCM, CRM, and PeopleTools/ Technology. A day and half of very engaging discussions around our plans took place for each product pillar. More about that to follow in future posts.      We capped the first day with a reception sponsored by our partners: InfoSys, SmartERP (represented by Doris Wong), and Grey Sparling  Solutions (represented by Chris Heller and Larry Grey). Great to see these old friends actively engaged in the very busy PeopleSoft ecosystem!   Jeff Robbins previews the roadmap for PeopleTools with the PeopleSoft CAB  

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• Oracle Tutor: Installing Is Not Implementing or Why CIO's should care about End User Adoption

  - by emily.chorba(at)oracle.com

  Eighteen months ago I showed Tutor and UPK Productive Day One overview to a CIO friend of mine. He works in a manufacturing business which had been recently purchased by a global conglomerate. He had a major implementation coming up, but said that the corporate team would be coming in to handle the project. I asked about their end user training approach, but it was unclear to him at the time. We were in touch over the course of the implementation project. The major activities were data conversion, how-to workshops, General Ledger realignment, and report definition. The message was "Here's how we do it at corporate, and here's how you are going to do it." In short, it was an application software installation. The corporate team had experience and confidence and the effort through go-live was smooth. Some weeks after cutover, problems with customer orders began to surface. Orders could not be fulfilled in a timely fashion. The problem got worse, and the corporate emergency team was called in. After many days of analysis, the issue was tracked down and resolved, but by then there were weeks of backorders, and their customer base was impacted in a significant way. It took three months of constant handholding of customers by the sales force for good will to be reestablished, and this itself diminished a new product sales push. I learned of these results in a recent conversation with the CIO. I asked him what the solution to the problem was, and he replied that it was twofold. The first component was a lack of understanding by customer service reps about how a particular data item in order entry was to be filled in, resulting in discrepant order data. The second component was that product planners were using this data, along with data from other sources, to fill in a spreadsheet based on the abandoned system. This spreadsheet was the primary input for planning data. The result of these two inaccuracies was that key parts were not being ordered to effectively meet demand and the lead time for finished goods was pushed out by weeks. I reminded him about the Productive Day One approach, and it's focus on methodology and tools for end user training. A more collaborative solution workshop would have identified proper applications use in the new environment. Using UPK to document correct transaction entry would have provided effective guidelines to the CSRs for data entry. Using Oracle Tutor to document the manual tasks would have eliminated the use of an out of date spreadsheet. As we talked this over, he said, "I wish I knew when I started what I know now." Effective end user adoption is the most critical and most overlooked success factor in applications implementations. When the switch is thrown at go-live, employees need to know how to use the new systems to do their jobs. Their jobs are made up of manual steps and systems steps which must be performed in the right order for the implementing organization to operate smoothly. Use Tutor to document the manual policies and procedures, use UPK to document the systems tasks, and develop this documentation in conjunction with a solution workshop. This is the path to develop effective end user training material for a smooth implementation. Learn More For more information about Tutor, visit Oracle.com or the Tutor Blog. Post your questions at the Tutor Forum. Chuck Jones, Product Manager, Oracle Tutor and BPM

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• Social Technology and the Potential for Organic Business Networks

  - by Michael Snow

  Guest Blog Post by:  Michael Fauscette, IDCThere has been a lot of discussion around the topic of social business, or social enterprise, over the last few years. The concept of applying emerging technologies from the social Web, combined with changes in processes and culture, has the potential to provide benefits across the enterprise over a wide range of operations impacting employees, customers, partners and suppliers. Companies are using social tools to build out enterprise social networks that provide, among other things, a people-centric collaborative and knowledge sharing work environment which over time can breakdown organizational silos. On the outside of the business, social technology is adding new ways to support customers, market to prospects and customers, and even support the sales process. We’re also seeing new ways of connecting partners to the business that increases collaboration and innovation. All of the new "connectivity" is, I think, leading businesses to a business model built around the concept of the network or ecosystem instead of the old "stand-by-yourself" approach. So, if you think about businesses as networks in the context of all of the other technical and cultural change factors that we're seeing in the new information economy, you can start to see that there’s a lot of potential for co-innovation and collaboration that was very difficult to arrange before. This networked business model, or what I've started to call “organic business networks,” is the business model of the information economy.The word “organic” could be confusing, but when I use it in this context, I’m thinking it has similar traits to organic computing. Organic computing is a computing system that is self-optimizing, self-healing, self-configuring, and self-protecting. More broadly, organic models are generally patterns and methods found in living systems used as a metaphor for non-living systems.Applying an organic model, organic business networks are networks that represent the interconnectedness of the emerging information business environment. Organic business networks connect people, data/information, content, and IT systems in a flexible, self-optimizing, self-healing, self-configuring, and self-protecting system. People are the primary nodes of the network, but the other nodes — data, content, and applications/systems — are no less important.A business built around the organic business network business model would incorporate the characteristics of a social business, but go beyond the basics—i.e., use social business as the operational paradigm, but also use organic business networks as the mode of operating the business. The two concepts complement each other: social business is the “what,” and the organic business network is the “how.”An organic business network lets the business work go outside of traditional organizational boundaries and become the continuously adapting implementation of an optimized business strategy. Value creation can move to the optimal point in the network, depending on strategic influencers such as the economy, market dynamics, customer behavior, prospect behavior, partner behavior and needs, supply-chain dynamics, predictive business outcomes, etc.An organic business network driven company is the antithesis of a hierarchical, rigid, reactive, process-constrained, and siloed organization. Instead, the business can adapt to changing conditions, leverage assets effectively, and thrive in a hyper-connected, global competitive, information-driven environment.To hear more on this topic – I’ll be presenting in the next webcast of the Oracle Social Business Thought Leader Webcast Series - “Organic Business Networks: Doing Business in a Hyper-Connected World” this coming Thursday, June 21, 2012, 10:00 AM PDT – Register here

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• User Produtivity Kit - Powerful Packages (Part 1)

  - by [email protected]

  User Productivity Kit provides the ability to create a variety of content types including robust topics on system process and web pages with formatted text and graphics. There are times when you want to enhance content with media types not naively created by User Productivity Kit, media types such as video, custom animations, forms, and more. One method of doing this is to maintain these media files on a web server - separate from the User Productivity Kit player content and link to the files using absolute URLs such as http://myserver/overview.html. While this will get you going, you won't benefit from the content management capabilities of the UPK Developer. Features such as check-in / check-out, history, document properties, folder permissions and more are not available to this external content. Further, if you ever need to move that content to a server with a different name or domain, you'd need to update all your links. UPK version 3.1 introduced a new document type - the package. A package is a group of folders and files that you manage in the Developer library as a single document. These package documents work in the same manner as any other document in the library and you can use all of the collaborative content development features you see with other document types. Packages can be used for anything from single Word documents, PDF files, and graphics to more intricate sets of inter-related files commonly seen with HTML files and their graphics, style sheets, and JavaScript files. The structure of the files and folders within a package will always be preserved so this means that any relative links between files in the package will work. For example, an HTML file containing an image tag with a relative link to a graphic elsewhere in the same package will continue to function properly both when viewed in the Developer and when published to outputs such as the UPK Player. Once you start to use packages, you'll soon discover that there is a lot of existing content that can be re-purposed by placing it into UPK packages. Packages are easily created by selecting File...New...Package. Files can be added in a number of ways including the "Add Files" button, copy & paste from Windows Explorer, and drag & drop. To use one of the files in the package, just create a link to the file in the package you want to target. This is supported throughout the Developer in places such as section & topic concepts, frame links and hyperlinks in web pages. A little more challenging is determining how to structure packages in your library. As I mentioned earlier, a package can contain anything from a single file to dozens of files and folders. So what should you do? You could create a package for each file. You could create one package for all your files. But which one is right? Well, there's not a right and wrong answer to this question. There are advantages and disadvantages to each. The right decision will be influenced by the package files themselves, the structure of the content in the library, the size and working style of the development team, how content is shared between different outlines and more. The first consideration can be assessed the quickest. If the content to be placed in the package is composed of multiple files and those files reference each other, they should be in the same package. There are loads of examples of this type of content. HTML files with graphics and style sheets, HTML files with embedded Flash movies, and Word documents saved as HTML are all examples where the content is composed of multiple files and the files reference each other in some way. Content like this should always be placed in a singe package such that these relative links between the files are preserved and play properly in the UPK Player. In upcoming posts, I'll explain additional considerations.

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• Introducing the First Global Web Experience Management Content Management System

  - by kellsey.ruppel

  By Calvin Scharffs, VP of Marketing and Product Development, Lingotek Globalizing online content is more important than ever. The total spending power of online consumers around the world is nearly $50 trillion, a recent Common Sense Advisory report found. Three years ago, enterprises would have to translate content into 37 language to reach 98 percent of Internet users. This year, it takes 48 languages to reach the same amount of users.  For companies seeking to increase global market share, “translate frequently and fast” is the name of the game. Today’s content is dynamic and ever-changing, covering the gamut from social media sites to company forums to press releases. With high-quality translation and localization, enterprises can tailor content to consumers around the world.  Speed and Efficiency in Translation When it comes to the “frequently and fast” part of the equation, enterprises run into problems. Professional service providers provide translated content in files, which company workers then have to manually insert into their CMS. When companies update or edit source documents, they have to hunt down all the translated content and change each document individually.  Lingotek and Oracle have solved the problem by making the Lingotek Collaborative Translation Platform fully integrated and interoperable with Oracle WebCenter Sites Web Experience Management. Lingotek combines best-in-class machine translation solutions, real-time community/crowd translation and professional translation to enable companies to publish globalized content in an efficient and cost-effective manner. WebCenter Sites Web Experience Management simplifies the creation and management of different types of content across multiple channels, including social media.  Globalization Without Interrupting the Workflow The combination of the Lingotek platform with WebCenter Sites ensures that process of authoring, publishing, targeting, optimizing and personalizing global Web content is automated, saving companies the time and effort of manually entering content. Users can seamlessly integrate translation into their WebCenter Sites workflows, optimizing their translation and localization across web, social and mobile channels in multiple languages. The original structure and formatting of all translated content is maintained, saving workers the time and effort involved with inserting the text translation and reformatting.  In addition, Lingotek’s continuous publication model addresses the dynamic nature of content, automatically updating the status of translated documents within the WebCenter Sites Workflow whenever users edit or update source documents. This enables users to sync translations in real time. The translation, localization, updating and publishing of Web Experience Management content happens in a single, uninterrupted workflow.  The net result of Lingotek Inside for Oracle WebCenter Sites Web Experience Management is a system that more than meets the need for frequent and fast global translation. Workflows are accelerated. The globalization of content becomes faster and more streamlined. Enterprises save time, cost and effort in translation project management, and can address the needs of each of their global markets in a timely and cost-effective manner.  About Lingotek Lingotek is an Oracle Gold Partner and is going to be one of the first Oracle Validated Integrator (OVI) partners with WebCenter Sites. Lingotek is also an OVI partner with Oracle WebCenter Content.  Watch a video about how Lingotek Inside for Oracle WebCenter Sites works! Oracle WebCenter will be hosting a webinar, “Hitachi Data Systems Improves Global Web Experiences with Oracle WebCenter," tomorrow, September 13th. To attend the webinar, please register now! For more information about Lingotek for Oracle WebCenter, please visit http://www.lingotek.com/oracle.

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• Open source adventures with... wait for it... Microsoft

  - by Jeff

  Last week, Microsoft announced that it was going to open source the rest of the ASP.NET MVC Web stack. The core MVC framework has been open source for a long time now, but the other pieces around it are also now out in the wild. Not only that, but it's not what I call "big bang" open source, where you release the source with each version. No, they're actually committing in real time to a public repository. They're also taking contributions where it makes sense. If that weren't exciting enough, CodePlex, which used to be a part of the team I was on, has been re-org'd to a different part of the company where it is getting the love and attention (and apparently money) that it deserves. For a period of several months, I lobbied to get a PM gig with that product, but got nowhere. A year and a half later, I'm happy to see it finally treated right. In any case, I found a bug in Razor, the rendering engine, before the beta came out. I informally sent the bug info to some people, but it wasn't fixed for the beta. Now, with the project being developed in the open, I was able to submit the issue, and went back and forth with the developer who wrote the code (I met him once at a meet up in Bellevue, I think), and he committed a fix. I tried it a day later, and the bug was gone. There's a lot to learn from all of this. That open source software is surprisingly efficient and often of high quality is one part of it. For me the win is that it demonstrates how open and collaborative processes, as light as possible, lead to better software. In other words, even if this were a project being developed internally, at a bank or something, getting stakeholders involved early and giving people the ability to respond leads to awesomeness. While there is always a place for big thinking, experience has shown time and time again that trying to figure everything out up front takes too long, and rarely meets expectations. This is a lesson that probably half of Microsoft has yet to learn, including the team I was on before I split. It's the reason that team still hasn't shipped anything to general availability. But I've seen what an open and iterative development style can do for teams, at Microsoft and other places that I've worked. When you can have a conversation with people, and take ideas and turn them into code quickly, you're winning. So why don't people like winning? I think there are a lot of reasons, and they can generally be categorized into fear, skepticism and bad experiences. I can't give the Web stack teams enough credit. Not only did they dream big, but they changed a culture that often seems immovable and hopelessly stuck. This is a very public example of this culture change, but it's starting to happen at every scale in Microsoft. It's really interesting to see in a company that has been written off as dead the last decade.

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• SharePoint: Numeric/Integer Site Column (Field) Types

  - by CharlesLee

  What field type should you use when creating number based site columns as part of a SharePoint feature? Windows SharePoint Services 3.0 provides you with an extensible and flexible method of developing and deploying Site Columns and Content Types (both of which are required for most SharePoint projects requiring list or library based data storage) via the feature framework (more on this in my next full article.) However there is an interesting behaviour when working with a column or field which is required to hold a number, which I thought I would blog about today. When creating Site Columns in the browser you get a nice rich UI in order to choose the properties of this field: However when you are recreating this as a feature defined in CAML (Collaborative Application Mark-up Language), which is a type of XML (more on this in my article) then you do not get such a rich experience.  You would need to add something like this to the element manifest defined in your feature: <Field SourceID="http://schemas.microsoft.com/sharepoint/3.0"        ID="{C272E927-3748-48db-8FC0-6C7B72A6D220}"        Group="My Site Columns"        Name="MyNumber"        DisplayName="My Number"        Type="Numeric"        Commas="FALSE"        Decimals="0"        Required="FALSE"        ReadOnly="FALSE"        Sealed="FALSE"        Hidden="FALSE" /> OK, its not as nice as the browser UI but I can deal with this. Hang on. Commas="FALSE" and yet for my number 1234 I get 1,234.  That is not what I wanted or expected.  What gives? The answer lies in the difference between a type of "Numeric" which is an implementation of the SPFieldNumber class and "Integer" which does not correspond to a given SPField class but rather represents a positive or negative integer.  The numeric type does not respect the settings of Commas or NegativeFormat (which defines how to display negative numbers.)  So we can set the Type to Integer and we are good to go.  Yes? Sadly no! You will notice at this point that if you deploy your site column into SharePoint something has gone wrong.  Your site column is not listed in the Site Column Gallery.  The deployment must have failed then?  But no, a quick look at the site columns via the API reveals that the column is there.  What new evil is this?  Unfortunately the base type for integer fields has this lovely attribute set on it: UserCreatable = FALSE So WSS 3.0 accordingly hides your field in the gallery as you cannot create fields of this type. However! You can use them in content types just like any other field (except not in the browser UI), and if you add them to the content type as part of your feature then they will show up in the UI as a field on that content type.  Most of the time you are not going to be too concerned that your site columns are not listed in the gallery as you will know that they are there and that they are still useable. So not as bad as you thought after all.  Just a little quirky.  But that is SharePoint for you.

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• Process Power to the People that Create Engagement

  - by Michael Snow

  Organizations often speak about their engagement problems as if the problem is the people they are trying to engage - employees,  partners, customers and citizens.  The reality of most engagement problems is that the processes put in place to engage are impersonal, inflexible, unintuitive, and often completely ignorant of the population they are trying to serve. Life, Liberty and the Pursuit of Delight? How appropriate during this short week of the US Independence Day Holiday that we're focusing on People, Process and Engagement. As we celebrate this holiday in the US and the historic independence we gained (sorry Brits!) - it's interesting to think back to 1776 to the creation of that pivotal document, the Declaration of Independence. What tremendous pressure to create an engaging document and founding experience they must have felt. "On June 11, 1776, in anticipation of the impending vote for independence from Great Britain, the Continental Congress appointed five men — Thomas Jefferson, John Adams, Benjamin Franklin, Roger Sherman, and Robert Livingston — to write a declaration that would make clear to people everywhere why this break from Great Britain was both necessary and inevitable. The committee then appointed Jefferson to draft a statement. Jefferson produced a "fair copy" of his draft declaration, which became the basic text of his "original Rough draught." The text was first submitted to Adams, then Franklin, and finally to the other two members of the committee. Before the committee submitted the declaration to Congress on June 28, they made forty-seven emendations to the document. During the ensuing congressional debates of July 1-4, 1776, Congress adopted thirty-nine further revisions to the committee draft. (http://www.constitution.org) If anything was an attempt for engaging the hearts and minds of the 13 Colonies at the time, this document certainly succeeded in its mission. ...Their tools at the time were pen and ink and parchment. Although the final document would later be typeset with lead type for a printing press to distribute to the colonies, all of the original drafts were hand written. And today's enterprise complains about using "Review and Track Changes" at times.  Can you imagine the manual revision control process? or lack thereof?  Collaborative process? Time delays? Would  implementing a better process have helped our founding fathers collaborate better? Declaration of Independence rough draft below. One of many during the creation process. Great comparison across multiple versions of the document here. (from http://www.ushistory.org/): While you may not be creating a new independent nation, getting your employees to engage is crucial to your success as a company in today's world. Oracle WebCenter provides the tools that power engagement. Employees that have better tools for communication, collaboration and getting their job done are more engaged employees. Better engaged employees create more engaged customers and partners. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:"Times New Roman";}

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• Top 5 Reasons to Invest in Enterprise 2.0 Technologies

  - by kellsey.ruppel(at)oracle.com

  In 2010, Oracle's portal, content management, and collaboration solutions evolved rapidly, supported by increasingly deep integrations across Oracle Fusion Middleware and the entire Oracle stack. In light of these developments, we asked Vince Casarez, vice president of Enterprise 2.0 product management, for his top five reasons to invest in Enterprise 2.0 (E2.0) technologies--including real-world examples of businesses already realizing the benefits of next-generation E2.0 technologies. 1. Provide a modern user experience As E2.0 technologies gain widespread adoption, customers and employees expect intuitive Web experiences that are both interactive and community-based. By partnering with Oracle, Alcatel-Lucent Enterprise Group is already making that happen. With 76,000 employees and operations in more than 100 countries, the company wanted a streamlined, personalized user experience with more relevant content in fewer clicks. Working with Oracle, they created a global support portal that supports personalization and integration with Oracle Business Intelligence Enterprise Edition and Oracle E-Business Suite--and drives collaboration with tools such as wikis, blogs, and forums. Learn more about Alcatel-Lucent Enterprise Group's Global Support Portal in this Webcast. 2. Improve productivity and collaboration As E2.0 technologies mature, Oracle anticipates companies moving beyond the idea of simply creating yet another Facebook-like destination for its employees, and instead shaping work environments around specific business tasks. After rapid growth--both organic and through acquisition--construction and infrastructure services leader Balfour Beatty found itself with multiple homegrown intranet sites with very minimal content-sharing capabilities. Today, thanks to Oracle WebCenter Suite, Oracle WebCenter Spaces, Oracle WebCenter Services, and Oracle Universal Content Management, Balfour Beatty is benefiting from collaborative workspaces, a central place to use and work with documents, and unified search across content. 3. Leverage business processes and applications Modern portals are now able to integrate users, content, and business processes in unprecedented ways. To take advantage of these new possibilities, leading dairy provider Land O'Lakes has implemented a fully integrated ERP solution together with Oracle's ECM platform. As a result, Land O'Lakes has been able to achieve better information management and compliance, increased adoption rates for enterprise tools, and increased business process efficiency thanks to more effective information sharing and collaboration. 4. Enhance customer and supplier relationships Companies have begun to move beyond the idea that E2.0 simply means enabling customer reviews or embedding chat functionality. They are taking E2.0 to the next level and providing interactive experiences for their customers. For example, to enhance customer and supplier relationships, Wind River, a global leader in device software optimization, successfully partnered with Oracle to: Integrate ERP and ECM content to provide customers the latest and most relevant support information for products they own Enable customers to personalize their support experience and receive updates regarding patches, application notes, and other relevant content Enable discussions, wikis, and blogs for more efficient collaboration 5. Increase business visibility and responsiveness By strategically embedding collaboration and communication tools into specific business contexts, companies significantly increase visibility into changing business conditions--and can respond much more agilely. Texas A&M University System--one of the largest systems of higher education in the U.S.--partnered with Oracle to create a unified repository that would enable the retrieval of research and grant data from disparate systems via an Enterprise 2.0 user interface. By enabling researchers to customize their own portals with easy-to-use tools, they have also been able to significantly reduce their reliance on the IT department. Learn how other Oracle customers are leveraging Enterprise 2.0 technologies.

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• What's new in Servlet 3.1 ? - Java EE 7 moving forward

  - by arungupta

  Servlet 3.0 was released as part of Java EE 6 and made huge changes focused at ease-of-use. The idea was to leverage the latest language features such as annotations and generics and modernize how Servlets can be written. The web.xml was made as optional as possible. Servet 3.1 (JSR 340), scheduled to be part of Java EE 7, is an incremental release focusing on couple of key features and some clarifications in the specification. The main features of Servlet 3.1 are explained below: Non-blocking I/O - Servlet 3.0 allowed asynchronous request processing but only traditional I/O was permitted. This can restrict scalability of your applications. Non-blocking I/O allow to build scalable applications. TOTD #188 provide more details about how non-blocking I/O can be done using Servlet 3.1. HTTP protocol upgrade mechanism - Section 14.42 in the HTTP 1.1 specification (RFC 2616) defines an upgrade mechanism that allows to transition from HTTP 1.1 to some other, incompatible protocol. The capabilities and nature of the application-layer communication after the protocol change is entirely dependent upon the new protocol chosen. After an upgrade is negotiated between the client and the server, the subsequent requests use the new chosen protocol for message exchanges. A typical example is how WebSocket protocol is upgraded from HTTP as described in Opening Handshake section of RFC 6455. The decision to upgrade is made in Servlet.service method. This is achieved by adding a new method: HttpServletRequest.upgrade and two new interfaces: javax.servlet.http.HttpUpgradeHandler and javax.servlet.http.WebConnection. TyrusHttpUpgradeHandler shows how WebSocket protocol upgrade is done in Tyrus (Reference Implementation for Java API for WebSocket). Security enhancements Applying run-as security roles to #init and #destroy methods Session fixation attack by adding HttpServletRequest.changeSessionId and a new interface HttpSessionIdListener. You can listen for any session id changes using these methods. Default security semantic for non-specified HTTP method in <security-constraint> Clarifying the semantics if a parameter is specified in the URI and payload Miscellaneous ServletResponse.reset clears any data that exists in the buffer as well as the status code, headers. In addition, Servlet 3.1 will also clears the state of calling getServletOutputStream or getWriter. ServletResponse.setCharacterEncoding: Sets the character encoding (MIME charset) of the response being sent to the client, for example, to UTF-8. Relative protocol URL can be specified in HttpServletResponse.sendRedirect. This will allow a URL to be specified without a scheme. That means instead of specifying "http://anotherhost.com/foo/bar.jsp" as a redirect address, "//anotherhost.com/foo/bar.jsp" can be specified. In this case the scheme of the corresponding request will be used. Clarification in HttpServletRequest.getPart and .getParts without multipart configuration. Clarification that ServletContainerInitializer is independent of metadata-complete and is instantiated per web application. A complete replay of What's New in Servlet 3.1: An Overview from JavaOne 2012 can be seen here (click on CON6793_mp4_6793_001 in Media). Each feature will be added to the JSR subject to EG approval. You can share your feedback to [email protected]. Here are some more references for you: Servlet 3.1 Public Review Candidate Downloads Servlet 3.1 PR Candidate Spec Servlet 3.1 PR Candidate Javadocs Servlet Specification Project JSR Expert Group Discussion Archive Java EE 7 Specification Status Several features have already been integrated in GlassFish 4 Promoted Builds. Have you tried any of them ? Here are some other Java EE 7 primers published so far: Concurrency Utilities for Java EE (JSR 236) Collaborative Whiteboard using WebSocket in GlassFish 4 (TOTD #189) Non-blocking I/O using Servlet 3.1 (TOTD #188) What's New in EJB 3.2 ? JPA 2.1 Schema Generation (TOTD #187) WebSocket Applications using Java (JSR 356) Jersey 2 in GlassFish 4 (TOTD #182) WebSocket and Java EE 7 (TOTD #181) Java API for JSON Processing (JSR 353) JMS 2.0 Early Draft (JSR 343) And of course, more on their way! Do you want to see any particular one first ?

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• Spotlight on Oracle Social Relationship Management. Social Enable Your Enterprise with Oracle SRM.

  - by Pat Ma

  Facebook is now the most popular site on the Internet. People are tweeting more than they send email. Because there are so many people on social media, companies and brands want to be there too. They want to be able to listen to social chatter, engage with customers on social, create great-looking Facebook pages, and roll out social-collaborative work environments within their organization. This is where Oracle Social Relationship Management (SRM) comes in. Oracle SRM is a product that allows companies to manage their presence with prospects and customers on social channels. Let's talk about two popular use cases with Oracle SRM. Easy Publishing - Companies now have an average of 178 social media accounts - with every product or geography or employee group creating their own social media channel. For example, if you work at an international hotel chain with every single hotel creating their own Facebook page for their location, that chain can have well over 1,000 social media accounts. Managing these channels is a mess - with logging in and out of every account, making sure that all accounts are on brand, and preventing rogue posts from destroying the brand. This is where Oracle SRM comes in. With Oracle Social Relationship Management, you can log into one window and post messages to all 1,000+ social channels at once. You can set up approval flows and have each account generate their own content but that content must be approved before publishing. The benefits of this are easy social media publishing, brand consistency across all channels, and protection of your brand from inappropriate posts. Monitoring and Listening - People are writing and talking about your company right now on social media. 75% of social media users have written a negative post about a brand after a poor customer service experience. Think about all the negative posts you see in your Facebook news feed about delayed flights or being on hold for 45 minutes. There is so much social chatter going on around your brand that it's almost impossible to keep up or comprehend what's going on. That's where Oracle SRM comes in. With Social Relationship Management, a company can monitor and listen to what people are saying about them on social channels. They can drill down into individual posts or get a high level view of trends and mentions. The benefits of this are comprehending what's being said about your brand and its competitors, understanding customers and their intent, and responding to negative posts before they become a PR crisis. Oracle SRM is part of Oracle Cloud. The benefits of cloud deployment for customers are faster deployments, less maintenance, and lower cost of ownership versus on-premise deployments. Oracle SRM also fits into Oracle's vision to social enable your enterprise. With Oracle SRM, social media is not just a marketing channel. Social media is also mechanism for sales, customer support, recruiting, and employee collaboration. For more information about how Oracle SRM can social enable your enterprise, please visit oracle.com/social. For more information about Oracle Cloud, please visit cloud.oracle.com.

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• Oracle????????(2012?10?)

  - by Steve He(???)

    Oracle Support Training Oracle ???????????,????????????,??????,?????Oracle??????????,????????????????????????????????Oracle???????????? ???? ?? ?? ?? ?? ???? ?? Support Best Practices (formerly WEWS) ???? ?? 10?24? 15:00 ?? Get Proactive Resolve - Finding Answers Fast ???? ?? 10?25? 15:00 ?? MOS - Configuration Manager ???? ?? 10?30? 15:00 ?? ?????? My Oracle Support ??????????????????????,??? world clock.??????? Oracle ?????????????,??? note 603505.1 ????????????,??????????????(Mandarin)?????? Internet Explorer ??? My Oracle Support ????????????????? ?? ?? ?? ?? Creating Customer Value ???? ?? ?? Oracle Support Basics ???? ?? ?? An Introduction to My Oracle Support ???? ?? ?? Service Request Management ???? ?? ?? Customer User Administration ???? ?? ?? Managing Favorite ???? ?? ?? Quick Search ???? ?? ?? Hot Topic Email ???? ?? ?? Patch and Update ???? ?? ?? Site Alert ???? ?? ?? Search and Browse Features in My Oracle Support ???? ?? ?? Why Use Configuration Manager In The My Oracle Support ???? ?? ?? Enterprise Manager 11g and My Oracle Support ???? ?? ?? Oracle Collaborative Support ???? ?? ?? How to Escalate a Service Request within Oracle Support ???? ?? ?? ????????,?? Support Training Community ?????????? Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement

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• Oracle????????(2012?11?)

  - by Steve He(???)

    Oracle Support Training Oracle ???????????,????????????,??????,?????Oracle??????????,????????????????????????????????Oracle???????????? ???? ?? ?? ?? ?? ???? ?? Support Best Practices (formerly WEWS) ???? ?? 11?13? 15:00 ?? EBS - Support Diagnostics Tools ???? ?? 11?15? 15:00 ?? OSWatcher Black Box: How to improve performance and monitor your system automatically ???? ?? 11?15? 15:00 ?? MOS - Configuration Manager ???? ?? 11?20? 15:00 ?? Get Proactive Resolve - Answers Generic ???? ?? 11?22? 15:00 ?? MOS - Communities ???? ?? 11?27? 15:00 ?? ?????? My Oracle Support ??????????????????????,??? world clock.??????? Oracle ?????????????,??? note 603505.1 ????????????,??????????????(Mandarin)?????? Internet Explorer ??? My Oracle Support ????????????????? ?? ?? ?? ?? Creating Customer Value ???? ?? ?? Oracle Support Basics ???? ?? ?? An Introduction to My Oracle Support ???? ?? ?? Service Request Management ???? ?? ?? Customer User Administration ???? ?? ?? Managing Favorite ???? ?? ?? Quick Search ???? ?? ?? Hot Topic Email ???? ?? ?? Patch and Update ???? ?? ?? Site Alert ???? ?? ?? Search and Browse Features in My Oracle Support ???? ?? ?? Why Use Configuration Manager In The My Oracle Support ???? ?? ?? Enterprise Manager 11g and My Oracle Support ???? ?? ?? Oracle Collaborative Support ???? ?? ?? How to Escalate a Service Request within Oracle Support ???? ?? ?? ????????,?? Support Training Community ?????????? Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement

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• Oracle????????(2012?7?)

  - by user763198

    Oracle Support Training Oracle ???????????,????????????,??????,?????Oracle??????????,????????????????????????????????Oracle???????????? ???? ?? ?? ?? ?? ???? ?? My Oracle Support Basics ???? ?? 7?12? 15:00 ?? Working Effectively with Support ???? ?? 7?19? 15:00 ?? EBS - R12 Support Diagnostics Tools EBS?? ?? 7?26? 15:00 ?? ?????? My Oracle Support ??????????????????????,??? world clock.??????? Oracle ?????????????,??? note 603505.1 ????????????,??????????????(Mandarin)?????? Internet Explorer ??? My Oracle Support ????????????????? ?? ?? ?? ?? Creating Customer Value ???? ?? ?? Oracle Support Basics ???? ?? ?? An Introduction to My Oracle Support ???? ?? ?? Service Request Management ???? ?? ?? Customer User Administration ???? ?? ?? Managing Favorite ???? ?? ?? Hot Topic Email ???? ?? ?? Quick Search ???? ?? ?? Patch and Update ???? ?? ?? Site Alert ???? ?? ?? Search and Browse Features in My Oracle Support ???? ?? ?? Why Use Configuration Manager In The My Oracle Support ???? ?? ?? Enterprise Manager 11g and My Oracle Support ???? ?? ?? Oracle Collaborative Support ???? ?? ?? How to Escalate a Service Request within Oracle Support ???? ?? ?? ????????,?? Support Training Community ?????????? Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement

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• Oracle????????(2013?7?)

  - by Steve He(???)

  ???? ?? ?? ???? ?? ????? ???????,??25??????5???Q&A??,????????????,???????,???????????,????????????????????? 7?11?14:00 ?? ?My Oracle Support????????? "?My Oracle Support??????"??????????????????Oracle??????????????????My Oracle Support??????????????????????????? ??????????My Oracle Support?????????,?????????????????????,????My Oracle Support???????,???????????????????:30??? 7?25?14:00 ?? WebLogic Server ????????????? ????WebLogic Server??????????,?????????1???????????????????WebLogic Server ????????????????????????????????? 7?17?14:00 ?? Exadata????: Diagnostic Assistant   ??Exadata???????Diagnostic Assistent (DA). ??????????????,????????????????,??ADR,RDA,OCM,Explorer? ?????????????: ????????,??Diagnostic Assistant?Exadata??????? ?????????????,????????????,????????????? 7?18?14:00 ?? E-Business Suite ?????? ????????????E-Business ???????????,??????????????? ?60???????????E-Business Suite???????????,????????????????DBA? 7?16?14:00 ?? ?????? My Oracle Support ??????????????????????,??? world clock.??????? Oracle ?????????????,??? note 603505.1 ????????????,??????????????(Mandarin)?????? Internet Explorer ??? My Oracle Support ????????????????? ?? ?? ?? ?? Oracle Support Best Practices(Oracle??????)(?) ???? ?? ?? GetProactive: Resolve Fast(??????)(?) ???? ?? ?? WebLogic GC & OutOfMemory Diagnostic(?) ????? ?? ?? Creating Customer Value ???? ?? ?? Oracle Support Basics ???? ?? ?? An Introduction to My Oracle Support ???? ?? ?? Service Request Management ???? ?? ?? Customer User Administration ???? ?? ?? Managing Favorite ???? ?? ?? Quick Search ???? ?? ?? Hot Topic Email ???? ?? ?? Patch and Update ???? ?? ?? Site Alert ???? ?? ?? Search and Browse Features in My Oracle Support ???? ?? ?? Why Use Configuration Manager In The My Oracle Support ???? ?? ?? Enterprise Manager 11g and My Oracle Support ???? ?? ?? Oracle Collaborative Support ???? ?? ?? How to Escalate a Service Request within Oracle Support ???? ?? ?? ????????,?? Support Training Community ??????????

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• Would OpenID or OAuth work for authorization/authentication on a distributed web service?

  - by David Eyk

  We're in the early stages of designing a RESTful/resource-oriented web service API for a computational lingustics application. Because many of the resources we plan to serve are rights-encumbered, a key design decision has been to specify the platform so that each resource provider can expose their own web service that complies with the API spec. This way, the rights owner maintains control over their content (and thus the ability to throttle or deny access at will) and a direct relationship with the consumer, while still being able to participate in in the collaborative network. At the same time, to simplify the job of writing a client for this service, we want to allow a client access to the distributed service through one end-point, with the server handling content negotiation and retrieval from the appropriate providers. Right now, we're at an impasse on authentication/authorization schemes. One of our number has argued for the (technical) simplicity of a central authentication registry, but others are concerned about the organizational complexity of such a scheme. It seems to me, based on an albeit limited understanding of the technologies, that a combination of OpenID and OAuth would do the trick, with a client authenticating with the end-point via OpenID, and the server taking action on the user's behalf with the various content providers using OAuth. I've only ever seen implementations (e.g. stackoverflow, twitter, etc.) where a human was present to intervene, and I still need to do more research on these technologies. Would a scheme like this work for an automated web service, or would it make the client too difficult to implement and operate?

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• Reference for proper handling of PID file on Unix

  - by bignose

  Where can I find a well-respected reference that details the proper handling of PID files on Unix? On Unix operating systems, it is common practice to “lock” a program (often a daemon) by use of a special lock file: the PID file. This is a file in a predictable location, often ‘/var/run/foo.pid’. The program is supposed to check when it starts up whether the PID file exists and, if the file does exist, exit with an error. So it's a kind of advisory, collaborative locking mechanism. The file contains a single line of text, being the numeric process ID (hence the name “PID file”) of the process that currently holds the lock; this allows an easy way to automate sending a signal to the process that holds the lock. What I can't find is a good reference on expected or “best practice” behaviour for handling PID files. There are various nuances: how to actually lock the file (don't bother? use the kernel? what about platform incompatibilities?), handling stale locks (silently delete them? when to check?), when exactly to acquire and release the lock, and so forth. Where can I find a respected, most-authoritative reference (ideally on the level of W. Richard Stevens) for this small topic?

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