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  • .NET OpenSource or cheap CRM [closed]

    - by Dkong
    Possible Duplicate: Open source CRMs Hi, I'm looking for a decent Open Source or cheap .NET CRM. Does anybody know of any good ones (aside from whatever there is on the front page of Google which I've checked and wasn't that impressed with)

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  • Need to include Calendar and Email in own CRM system. Whose?

    - by PurplePilot
    I am writing a web based application that needs to have some elements of CRM in it but I cannot use an of-the-shelf CRM to do what I want. (Honestly we have been through it all and it will not work). Now while Tasks, Calls, Meetings and Notes are straightforward the idea of reinventing Mail and Calendars seems a waste of time and effort and also unproductive as most users already have their own and it simply adds to the complexity of my application and hacks users off. My thoughts are going around using Outlook and or GMail/iCal and or Mac Mail/iCal and or Thunderbird and importing the relevant data or if possible integrating it into the application. Any thoughts? Anyone got any experience of this can point me in a few directions. N.B. Not looking for an answer as too complex just some pointers and thoughts. Thanks. p.s. We did look at Sugar CRM as the basis for our project and it is useful to get best practice from but as I say it was not useable due to how we are structuring our software, not Sugar's fault.

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  • Siebel CRM: Alive and Jamming at OpenWorld

    - by Tony Berk
    Yes, a rock 'n roll reference in a CRM/Customer Experience blog entry! Sorry, but we are getting excited about OpenWorld and all of the great CRM and Customer Experience sessions we've been planning for the past 6 months (yes, we really do start planning in March!). I also heard that some band named Pearl Jam is making an appearance. Who's tried the Rock Band guitar solo for Alive? Way too difficult for an amateur like me. Anyhow, we are supposed to be highlighting Siebel CRM at OpenWorld. Yes, Siebel will once again have a major presence at OpenWorld and there is a lot of new things to tell you about. If you search the OpenWorld Content Catalog with the tag "siebel", you'll find over 75 sessions. That's over 75 hours of opportunity to hear from Siebel customers, product managers, and implementers. While I invite you to read through the descriptions of all 75+ sessions or check out the OpenWorld Focus On Siebel document, I'd like to try and help with some highlights. The roadmap and strategy session was mentioned in my previous post, but it is important enough to mention again. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. This session was FULL last year, so I strongly suggest you pre-register via the OpenWorld Schedule Builder. Every year, my favorites are the customer panels, where you get hear 2, 3 or even 4 customers talk about their implementations and often share best practices and lessons learned. Customer Panel: Business Benefits of Deploying Siebel CRM (Session ID: CON9717) - Oct 1, 10:45AM featuring GlaxoSmithKline, PNC Bank and Southwest Airlines. Maximizing User Adoption Rates for Siebel Sales and Siebel Partner Relationship Management (CON9690) Oct 1, 12:15PM featuring CSL Behring, Intuit and McKesson. Best Practices for Upgrading Your Siebel CRM Implementations: Customer Successes (CON9715) - Oct 1, 3:15PM featuring Citrix, Sunlife Financial and Oracle experts. Driving Great Customer Experiences with Siebel Service Applications (CON9604) - Oct 1, 4:45 featuring Farmers Insurance, US Department of Homeland Security and Waste Management There are also a number of customer case study sessions including: Lowe's (CON9740), American Red Cross (CON6535), Ontario Lottery & Gaming's Siebel Marketing and Loyalty (CON4114), and LexisNexis (CON9551). Also, an interesting session on optimizing Siebel on Oracle with ACCOR (CON4289). Have you heard about the new Open UI for Siebel? If you haven't, you should! There are sessions focused on introducing you to the new functionality and how you can unleash the power of the new user interface: User Interface Innovations with the New Siebel “Open UI” (CON9703) Oct 2, 10:15AM and Unleash the Power of “Open UI” (CON9705) - Oct 3, 11:45AM. Other Siebel-related topics you might want to check out: Knowledge Management: Increasing Return on Your CRM Investments with Knowledge (CON9779) - Oct 1, 3:15PM Mobile: Mobile Solutions for Siebel CRM (CON9697) - Oct 2, 5:00PM Siebel Loyalty: Best Practices for Maximizing the Success of Your Loyalty Program with Siebel Loyalty (CON9588) - Oct 2, 5:00PM  Siebel Marketing: Next-Generation Cross-Channel Insight-Driven Customer Dialogue with Siebel Marketing (CON9600) - Oct 3, 10:15AM Integrating with Oracle Commerce: Administer Once and Deploy Everywhere: Integrating the Siebel, ATG, and Endeca Platforms (CON9761) - Oct 2 5:00PM Finally, don't forget the Oracle Applications User Group (OAUG) Special Interest Group for Siebel on Sunday, September 30 at 2:15PM. And of course, the Demogrounds in Moscone West will be full of Oracle and partner demos and information on new solutions. Wow! I told you there was a lot! Good luck finding the best sessions for you and have a great time at OpenWorld. Don't forget to sing along with Pearl Jam!

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  • Can plugins loaded with MEF resolve their own internal dependencies with the same MEF container for

    - by Dave
    From my experimentation, I think the answer is "kind of", but I could have made a mistake. I have an application that loads appliance plugins with MEF. That part is working fine. Now let's say that my BlenderAppliance wants to resolve several of its dependencies with MEF, which each implement IApplianceFeature. I've just used the ImportMany attribute to my plugin. I made sure to create the plugin using MEF so that the Imports work properly. I said "kind of" because some of the plugin's internals (i.e. the model) are loading with MEF just fine, but the IApplianceFeatures aren't. The difference here is that the IApplianceFeatures are themselves, assemblies. And at the moment, they are in one folder above that of the plugin itself, i.e. + application folder | IApplianceFeature1.dll | IApplianceFeature2.dll +---+ plugin folder | BlenderAppliance.dll Now if my application uses an AggregateCatalog to load the "." and ".\plugins" folders, why doesn't it ever load the IApplianceFeature assemblies for me? Is it possible / advisable to have the plugin create its own MEF container to resolve its dependencies, or does really nasty stuff happen? If you have any stories about this scenario, please share. :)

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  • Class Plugins in PHP?

    - by YuriKolovsky
    i just got some more questions while learning PHP, does php implement any built in plugin system? so the plugin would be able to change the behavior of the core component. for example something like this works: include 'core.class.php'; include 'plugin1.class.php'; include 'plugin2.class.php'; new plugin2; where core.class.php contains class core { public function coremethod1(){ echo 'coremethod1'; } public function coremethod2(){ echo 'coremethod2'; } } plugin1.class.php contains class plugin1 extends core { public function coremethod1(){ echo 'plugin1method1'; } } plugin2.class.php contains class plugin2 extends plugin1 { public function coremethod2(){ echo 'plugin2method2'; } } This would be ideal, if not for the problem that now the plugins are dependable on each other, and removing one of the plugins: include 'core.class.php'; //include 'plugin1.class.php'; include 'plugin2.class.php'; new plugin2; breaks the whole thing... are there any proper methods to doing this? if there are not, them i might consider moving to a different langauge that supports this... thanks for any help.

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  • Initializing own plugins

    - by jgauffin
    I've written a few jquery plugins for my client. I want to write a function which would initialize each plugin which have been loaded. Example: <script src="/Scripts/jquery.plugin1.min.js")" type="text/javascript"></script> <script src="/Scripts/jquery.plugin2.min.js")" type="text/javascript"></script> <script src="/Scripts/jquery.initializer.min.js")" type="text/javascript"></script> Here I've loaded plugin1 and plugin2. Plugin1 should be attached to all links with class name 'ajax' and plugin2 to all divs with class name 'test2': $('document').ready(function(){ $('a.ajax').plugin1(); $('div.test2').plugin2(); } I know that I can use jQuery().pluginName to check if a plugin exists. But I want to have a leaner way. Can all loaded plugins register a initialize function in an array or something like that which I in document.ready can iterate through and invoke? like: //in plugin1.js myCustomPlugins['plugin1'] = function() { $('a.ajax').plugin1(); }; // and in the initializer script: myCustomPlugins.each(function() { this(); }; Guess it all boiled down to three questions: How do I use a jquery "global" array? How do I iterate through that array to invoke registered methods Are there a better approach?

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  • Subaru CIO wins SIM Leadership Award

    - by tony.berk
    Congratulations to Brian Simmermon, CIO at Subaru of America, Inc., for winning the Society for Information Management's (SIM) fifth annual SIM Leadership Award. Simmermon joined Subaru of America in 2005 as Chief Information Officer. Simmermon then performed a company-wide technology assessment and determined that the business ran a large collection of applications, many of which duplicated functionality. Establishing the mantra, "Simplicity, Flexibility, and Cost Effectiveness", he reduced the total number of applications, moved to a small core set of systems - including Oracle and Siebel. Tom Doll, COO for Subaru of America said, "We are very pleased Brian has been recognized. He has consistently shown vision and leadership and under his leadership, our technology group's innovations have helped our sales to grow to record levels, regardless of the economic circumstances." Simmermon's technology group's aggressive business deliverables have helped Subaru to become one of the most successful brands in the US with the brand reaching record sales in both 2009 and 2010. Click here to read the full press release. Click here to learn about Subaru's success with Oracle products. Congratulations Brian!

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  • Three Global Telecoms Soar With Siebel

    - by michael.seback
    Deutsche Telekom Group Selects Oracle's Siebel CRM to Underpin Next-Generation CRM Strategy The Deutsche Telekom Group (DTAG), one of the world's leading telecommunications companies, and a customer of Oracle since 2001, has invested in Oracle's Siebel CRM as the standard platform for its Next Generation CRM strategy; a move to lower the cost of managing its 120 million customers across its European businesses. Oracle's Siebel CRM is planned to be deployed in Germany and all of the company's European business within five years. "...Our Next-Generation strategy is a significant move to lower our operating costs and enhance customer service for all our European customers. Not only is Oracle underpinning this strategy, but is also shaping the way our company operates and sells to customers. We look forward to working with Oracle over the coming years as the technology is extended across Europe," said Dr. Steffen Roehn, CIO Deutsche Telekom AG... "The telecommunications industry is currently undergoing some major changes. As a result, companies like Deutsche Telekom are needing to be more intelligent about the way they use technology, particularly when it comes to customer service. Deutsche Telekom is a great example of how organisations can use CRM to not just improve services, but also drive more commercial opportunities through the ability to offer highly tailored offers, while the customer is engaged online or on the phone," said Steve Fearon, vice president CRM, EMEA Read more. Telecom Argentina S.A. Accelerates Time-to-Market for New Communications Products and Services Telecom Argentina S.A. offers basic telephone, urban landline, and national and international long-distance services...."With Oracle's Siebel CRM and Oracle Communication Billing and Revenue Management, we started a technological transformation that allows us to satisfy our critical business needs, such as improving customer service and quickly launching new phone and internet products and services." - Saba Gooley, Chief Information Officer, Wire Line and Internet Services, Telecom Argentina S.A.Read more. Türk Telekom Develops Benefits-Driven CRM Roadmap Türk Telekom Group provides integrated telecommunication services from public switched telephone network (PSTN) and global systems for mobile communications technology (GSM). to broadband internet...."Oracle Insight provided us with a structured deployment approach that makes sense for our business. It quantified the benefits of the CRM solution allowing us to engage with the relevant business owners; essential for a successful transformation program." - Paul Taylor, VP Commercial Transformation, Türk Telekom Read more.

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  • Verizon Business Delivers New Sales and Support Tools

    - by michael.seback
    Verizon Business Delivers New Sales and Support Tools and Improves System Performance by 35% Verizon Business, a unit of Verizon Communications, is a global leader in communications and IT solutions. With one of the world's most connected internet protocol networks, Verizon Business delivers communications, IT, security, and network solutions to many of the largest businesses and governments. ..."Our work with Accenture to upgrade our Oracle systems has improved system performance significantly. In a recent survey, 84% of users said performance was 'faster' or 'much faster.' Plus, our sales and support staff have new tools to improve productivity and customer service, which ultimately drives customer retention and revenue." - Rob Moore, Director Verizon Business ...Read more.

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  • Webinar: Integrated Sales & Marketing - An Impossible Dream?

    - by charles.knapp
    Are you making the most of the latest B2B marketing thinking? Are your marketing tactics, your outbound email campaigns and your SEO generating enough of the prospects and leads that your sales teams need? Are your sales and marketing functions aligned and working together with optimised results? In this Webinar with MarketingWeek Magazine, find out how: - To ensure your marketers create and deliver consistently effective, and targeted campaigns - You can triple the customer intelligence your marketers gather, ensuring your sales teams are better informed and qualified than ever before - Generate up to 200% growth in lead volume and start measuring marketing effectiveness against increase in sales and size of an average deal - And hear how BPI OnDemand has delivered integrated sales & marketing across industries, with results such as 100% ROI on system cost for Heal's after just one campaign

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  • La ripresa economica si sta consolidando, siete pronti a cogliere questa opportunità?

    - by antonella.buonagurio(at)oracle.com
    L'esclusiva ricerca IDC indica i percorsi strategici più innovativi a supporto delle Vendite, del Customer Service e del Marketing.        La ricerca basata su più di 300 interviste a executive, CIO e CEO di medie e grandi organizzazioni in tutta Europa, vi guiderà nel comprendere l'evoluzione e l'impatto dei trend più rilevanti sui processi che gestiscono ed indirizzano la relazione tra azienda e clienti.

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  • Le web devrait-il se débarrasser des plugins pour offrir une meilleure sécurité aux internautes ? Firefox 26 bloque par défaut les plugins

    Le web devrait-il se débarrasser des plugins pour offrir une meilleure sécurité aux internautes ? Firefox 26 bloque par défaut ceux-ciLa sécurité des utilisateurs de Firefox représente un point important pour la fondation Mozilla. Dans la prochaine version de son navigateur, Firefox 26, qui est actuellement téléchargeable en version bêta, l'organisme a bloqué l'exécution par défaut des plugins.« Les plugins périmés sont une grande source de failles de sécurité. Ils devront être exécutés désormais...

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  • what is the best to use - ruby gems or ruby plugins

    - by sameera207
    Hi All, What is the best practice when creating a rails project 1 - is it good to use ruby gems 2 - or is it good to use ruby plugins (as almost all the gems has their plugin versions) and what are the strengths and weaknesses of eachoption consider we are creating the rails project with rails 2.x.x or rails 3 thanks in advance cheers, sameera

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  • How to force reload all vendor/plugins in rails 2.3 (development mode)

    - by tsdbrown
    We have an application with a app/model that references another model stored in a plugin. When the app/model level is reloaded on the second and further requests and that relies on our model in vendor/plugins/... (which stays loaded) it fails (can't dup nil class). We've tried setting config.reload_plugins = true in the development.rb but this doesn't seem to do it. Does anybody know a way to handle this?

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  • Best Maven plugins

    - by ripper234
    We are just moving to Maven, and I understand there is a world of different plugins & extensions. Which are the best ones you recommend for general usage? (On plugin per answer please)

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  • How do I nested options for plugins in jQuery

    - by Oscar Godson
    I know how to do plugins, but how do I do nested options like: var defaults = { spacing:10, shorten_to:50, from_start:0, from_end:2, classes: { test:'testing' } }; i know that isn't right, i just dont know how to write the proper syntax when I want to do something like this: $('#breadcrumbs').breadcrumbs({classes{test:'new_example'},spacing:12}) other suggestions are welcome, im in need of the ability to custom class names and there are 7, so rather than making something like test_class, example_class, etc id like it cleaner and neater like the example above.

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  • How do I make nested options for plugins in jQuery

    - by Oscar Godson
    I know how to do plugins, but how do I do nested options like: var defaults = { spacing:10, shorten_to:50, from_start:0, from_end:2, classes: { test:'testing' } }; i know that isn't right, i just dont know how to write the proper syntax when I want to do something like this: $('#breadcrumbs').breadcrumbs({classes{test:'new_example'},spacing:12}) other suggestions are welcome, im in need of the ability to custom class names and there are 7, so rather than making something like test_class, example_class, etc id like it cleaner and neater like the example above.

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  • Rails: vendor/gems or vendor/plugins?

    - by TheDeeno
    I'm attempting to track my dependencies with git-submodules in my rails app. So far I've added submodules for things like, haml, shoulda, authlogic, etc to 'vendor/plugins'. I've seen indications that I should be using 'vendor/gems' instead though. Question, which directory is the appropriate place to put dependencies being tracked as submodules? Is the choice arbitrary? Thanks

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  • Recommended NetBeans UML plugins

    - by Thomas Owens
    It appears that the NetBeans UML plugin has been discontinued, as per a discussion on the NetBeans forums. This was a great, free tool with nice model-code and code-model generation. There are a number of other UML NetBeans plugins out there. However, I've never used any of them. Any suggestions?

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  • Useful Qt Plugins

    - by Cenoc
    I'm a tad new to qt and so far I really only added qwt; but I was wondering, what are some other useful qt plugins? And is there a list somewhere? Thanks in advance.

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  • what are the "must have" JQuery plugins?

    - by Don
    Hi, I'd like to know what are the most useful JQuery plugins. I'm particularly interested in those which are likely to be useful in general UI development, such as Tablesorter, rather than those which serve uncommon needs. If you could provide a very brief description of the plugin's purpose, that would be really helpful. Thanks, Don

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