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  • Support-Tool (SDK): Capture system information (Registry, Memory, etc.), Make a screenshoot, send an

    - by Robert
    I have the task to find or develop a support tool which has some very common (?) features: Send the following data as a email or to ticket system, after clicking a button like "get system summary" or "create ticket" Screen shoot System Summary Registry Log-Files Question(s): Are their any tools which have a similar functionality already (to buy or for inspiration). I their some kind of commercial or open source framework or tool set, which I can use as starting point or to customize?

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  • remote linux support service

    - by James
    Hi after struggling with a wireless adapter installation for a few days, I am wondering if there is some service that will do it remotely. I am not talking about an enterprise type remote support center. I am thinking about a similar service for home PCs anyone aware of such a service ?

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  • Batch file to check if a file exists and raise an error if it doesn't

    - by cfdev9
    This batch file releases a build from TEST to LIVE. I want to add a check constraint in this file that ensures there is an accomanying release document in a specific folder. "C:\Program Files\Windows Resource Kits\Tools\robocopy.exe" "\\testserver\testapp$" "\\liveserver\liveapp$" *.* /E /XA:H /PURGE /XO /XD ".svn" /NDL /NC /NS /NP del "\\liveserver\liveapp$\web.config" ren "\\liveserver\liveapp$\web.live.config" web.config So I have a couple of questions about how to achieve this... There is a version.txt file in the \testserver\testapp$ folder and the only contents of this file is the build number (eg 45 - for build 45) How do I read the contents of the version.txt file into a variable in the batch file? How do I check if a file \fileserver\myapp\releasedocs\ {build}.doc exists using the variable from part 1 in place of {build}?

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  • C Remove the first line from a text file without rewriting file

    - by Tom Van den Bon
    Hi, I've got a service which runs all the time and also keeps a log file. It basically adds new lines to the log file every few seconds. I'm written a small file which reads these lines and then parses them to various actions. The question I have is how can I delete the lines which I have already parsed from the log file without disrupting the writing of the log file by the service? Usually when I need to delete a line in a file then I open the original one and a temporary one and then I just write all the lines to the temp file except the original which I want to delete. Obviously this method will not word here. So how do I go about deleting them ?

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  • Udev webcam rule read, but not respected?

    - by user89305
    I have two usb-webcams on them machine, but at bot they some switch /dev/video number. The solution to this problem seems to be new udev rule. I have added this rule in/etc/udev/rules.d/jj-video.rules: Fix webcam 1 KERNEL=="video1", SUBSYSTEM=="video4linux", SUBSYSTEMS=="usb", ATTRS{idVendor}=="1d6b", ATTRS{idProduct}=="0001", SYMLINK+="webcam1" Fix webcam 2 KERNEL=="video2", SUBSYSTEM=="video4linux", ATTR{name}=="Logitech QuickCam Pro 3000", KERNELS=="0000:00:1d.0", SUBSYSTEMS=="pci", DRIVERS=="uhci_hcd", ATTRS{vendor}=="0x8086", ATTRS##{device}=="0x2658", SYMLINK+="webcam2" but the symlinks are not created. I have tried many different combinations in this file. The present ones are just my lates attempts. I found the parameters in: jjk@eee-old:~$ udevadm info -a -p $(udevadm info -q path -p /class/video4linux/video1) Udevadm info starts with the device specified by the devpath and then walks up the chain of parent devices. It prints for every device found, all possible attributes in the udev rules key format. A rule to match, can be composed by the attributes of the device and the attributes from one single parent device. looking at device '/devices/pci0000:00/0000:00:1d.0/usb2/2-2/2-2:1.0/video4linux/video1': KERNEL=="video1" SUBSYSTEM=="video4linux" DRIVER=="" ATTR{name}=="Logitech QuickCam Pro 3000" ATTR{index}=="0" ATTR{button}=="0" looking at parent device '/devices/pci0000:00/0000:00:1d.0/usb2/2-2/2-2:1.0': KERNELS=="2-2:1.0" SUBSYSTEMS=="usb" DRIVERS=="Philips webcam" ATTRS{bInterfaceNumber}=="00" ATTRS{bAlternateSetting}==" 9" ATTRS{bNumEndpoints}=="02" ATTRS{bInterfaceClass}=="0a" ATTRS{bInterfaceSubClass}=="ff" ATTRS{bInterfaceProtocol}=="00" ATTRS{supports_autosuspend}=="0" looking at parent device '/devices/pci0000:00/0000:00:1d.0/usb2/2-2': KERNELS=="2-2" SUBSYSTEMS=="usb" DRIVERS=="usb" ATTRS{configuration}=="" ATTRS{bNumInterfaces}==" 3" ATTRS{bConfigurationValue}=="1" ATTRS{bmAttributes}=="a0" ATTRS{bMaxPower}=="500mA" ATTRS{urbnum}=="371076" ATTRS{idVendor}=="046d" ATTRS{idProduct}=="08b0" ATTRS{bcdDevice}=="0002" ATTRS{bDeviceClass}=="00" ATTRS{bDeviceSubClass}=="00" ATTRS{bDeviceProtocol}=="00" ATTRS{bNumConfigurations}=="1" ATTRS{bMaxPacketSize0}=="8" ATTRS{speed}=="12" ATTRS{busnum}=="2" ATTRS{devnum}=="2" ATTRS{devpath}=="2" ATTRS{version}==" 1.10" ATTRS{maxchild}=="0" ATTRS{quirks}=="0x0" ATTRS{avoid_reset_quirk}=="0" ATTRS{authorized}=="1" ATTRS{serial}=="01402100A5000000" looking at parent device '/devices/pci0000:00/0000:00:1d.0/usb2': KERNELS=="usb2" SUBSYSTEMS=="usb" DRIVERS=="usb" ATTRS{configuration}=="" ATTRS{bNumInterfaces}==" 1" ATTRS{bConfigurationValue}=="1" ATTRS{bmAttributes}=="e0" ATTRS{bMaxPower}==" 0mA" ATTRS{urbnum}=="34" ATTRS{idVendor}=="1d6b" ATTRS{idProduct}=="0001" ATTRS{bcdDevice}=="0302" ATTRS{bDeviceClass}=="09" ATTRS{bDeviceSubClass}=="00" ATTRS{bDeviceProtocol}=="00" ATTRS{bNumConfigurations}=="1" ATTRS{bMaxPacketSize0}=="64" ATTRS{speed}=="12" ATTRS{busnum}=="2" ATTRS{devnum}=="1" ATTRS{devpath}=="0" ATTRS{version}==" 1.10" ATTRS{maxchild}=="2" ATTRS{quirks}=="0x0" ATTRS{avoid_reset_quirk}=="0" ATTRS{authorized}=="1" ATTRS{manufacturer}=="Linux 3.2.0-29-generic uhci_hcd" ATTRS{product}=="UHCI Host Controller" ATTRS{serial}=="0000:00:1d.0" ATTRS{authorized_default}=="1" looking at parent device '/devices/pci0000:00/0000:00:1d.0': KERNELS=="0000:00:1d.0" SUBSYSTEMS=="pci" DRIVERS=="uhci_hcd" ATTRS{vendor}=="0x8086" ATTRS{device}=="0x2658" ATTRS{subsystem_vendor}=="0x1043" ATTRS{subsystem_device}=="0x82d8" ATTRS{class}=="0x0c0300" ATTRS{irq}=="23" ATTRS{local_cpus}=="ff" ATTRS{local_cpulist}=="0-7" ATTRS{dma_mask_bits}=="32" ATTRS{consistent_dma_mask_bits}=="32" ATTRS{broken_parity_status}=="0" ATTRS{msi_bus}=="" looking at parent device '/devices/pci0000:00': KERNELS=="pci0000:00" SUBSYSTEMS=="" DRIVERS=="" jjk@eee-old:~$ And tested the setup: sudo udevadm --debug test /sys/class/video4linux/video1 main: runtime dir '/run/udev' run_command: calling: test adm_test: version 175 This program is for debugging only, it does not run any program, specified by a RUN key. It may show incorrect results, because some values may be different, or not available at a simulation run. parse_file: reading '/lib/udev/rules.d/40-crda.rules' as rules file parse_file: reading '/lib/udev/rules.d/40-fuse.rules' as rules file parse_file: reading '/lib/udev/rules.d/40-gnupg.rules' as rules file parse_file: reading '/lib/udev/rules.d/40-hplip.rules' as rules file parse_file: reading '/lib/udev/rules.d/40-ia64.rules' as rules file parse_file: reading '/lib/udev/rules.d/40-inputattach.rules' as rules file parse_file: reading '/lib/udev/rules.d/40-libgphoto2-2.rules' as rules file parse_file: reading '/lib/udev/rules.d/40-libsane.rules' as rules file parse_file: reading '/lib/udev/rules.d/40-ppc.rules' as rules file parse_file: reading '/lib/udev/rules.d/40-usb_modeswitch.rules' as rules file parse_file: reading '/lib/udev/rules.d/40-xserver-xorg-video-intel.rules' as rules file parse_file: reading '/lib/udev/rules.d/42-qemu-usb.rules' as rules file parse_file: reading '/lib/udev/rules.d/50-firmware.rules' as rules file parse_file: reading '/lib/udev/rules.d/50-udev-default.rules' as rules file parse_file: reading '/lib/udev/rules.d/55-dm.rules' as rules file parse_file: reading '/lib/udev/rules.d/56-hpmud_support.rules' as rules file parse_file: reading '/lib/udev/rules.d/60-cdrom_id.rules' as rules file parse_file: reading '/lib/udev/rules.d/60-pcmcia.rules' as rules file parse_file: reading '/lib/udev/rules.d/60-persistent-alsa.rules' as rules file parse_file: reading '/lib/udev/rules.d/60-persistent-input.rules' as rules file parse_file: reading '/lib/udev/rules.d/60-persistent-serial.rules' as rules file parse_file: reading '/lib/udev/rules.d/60-persistent-storage-dm.rules' as rules file parse_file: reading '/lib/udev/rules.d/60-persistent-storage-tape.rules' as rules file parse_file: reading '/lib/udev/rules.d/60-persistent-storage.rules' as rules file parse_file: reading '/lib/udev/rules.d/60-persistent-v4l.rules' as rules file parse_file: reading '/lib/udev/rules.d/61-accelerometer.rules' as rules file parse_file: reading '/lib/udev/rules.d/64-xorg-xkb.rules' as rules file parse_file: reading '/lib/udev/rules.d/66-xorg-synaptics-quirks.rules' as rules file parse_file: reading '/lib/udev/rules.d/69-cd-sensors.rules' as rules file add_rule: IMPORT found builtin 'usb_id', replacing /lib/udev/rules.d/69-cd-sensors.rules:76 parse_file: reading '/lib/udev/rules.d/69-libmtp.rules' as rules file parse_file: reading '/lib/udev/rules.d/69-xorg-vmmouse.rules' as rules file parse_file: reading '/lib/udev/rules.d/69-xserver-xorg-input-wacom.rules' as rules file parse_file: reading '/etc/udev/rules.d/70-persistent-cd.rules' as rules file parse_file: reading '/etc/udev/rules.d/70-persistent-net.rules' as rules file parse_file: reading '/lib/udev/rules.d/70-printers.rules' as rules file parse_file: reading '/lib/udev/rules.d/70-udev-acl.rules' as rules file parse_file: reading '/lib/udev/rules.d/75-cd-aliases-generator.rules' as rules file parse_file: reading '/lib/udev/rules.d/75-net-description.rules' as rules file parse_file: reading '/lib/udev/rules.d/75-persistent-net-generator.rules' as rules file parse_file: reading '/lib/udev/rules.d/75-probe_mtd.rules' as rules file parse_file: reading '/lib/udev/rules.d/75-tty-description.rules' as rules file parse_file: reading '/lib/udev/rules.d/77-mm-ericsson-mbm.rules' as rules file parse_file: reading '/lib/udev/rules.d/77-mm-longcheer-port-types.rules' as rules file parse_file: reading '/lib/udev/rules.d/77-mm-nokia-port-types.rules' as rules file parse_file: reading '/lib/udev/rules.d/77-mm-pcmcia-device-blacklist.rules' as rules file parse_file: reading '/lib/udev/rules.d/77-mm-platform-serial-whitelist.rules' as rules file parse_file: reading '/lib/udev/rules.d/77-mm-qdl-device-blacklist.rules' as rules file parse_file: reading '/lib/udev/rules.d/77-mm-simtech-port-types.rules' as rules file parse_file: reading '/lib/udev/rules.d/77-mm-usb-device-blacklist.rules' as rules file parse_file: reading '/lib/udev/rules.d/77-mm-x22x-port-types.rules' as rules file parse_file: reading '/lib/udev/rules.d/77-mm-zte-port-types.rules' as rules file parse_file: reading '/lib/udev/rules.d/77-nm-olpc-mesh.rules' as rules file parse_file: reading '/lib/udev/rules.d/78-graphics-card.rules' as rules file parse_file: reading '/lib/udev/rules.d/78-sound-card.rules' as rules file parse_file: reading '/lib/udev/rules.d/80-drivers.rules' as rules file parse_file: reading '/lib/udev/rules.d/80-mm-candidate.rules' as rules file parse_file: reading '/lib/udev/rules.d/80-udisks.rules' as rules file parse_file: reading '/lib/udev/rules.d/85-brltty.rules' as rules file parse_file: reading '/lib/udev/rules.d/85-hdparm.rules' as rules file parse_file: reading '/lib/udev/rules.d/85-hplj10xx.rules' as rules file parse_file: reading '/lib/udev/rules.d/85-keyboard-configuration.rules' as rules file parse_file: reading '/lib/udev/rules.d/85-regulatory.rules' as rules file parse_file: reading '/lib/udev/rules.d/85-usbmuxd.rules' as rules file parse_file: reading '/lib/udev/rules.d/90-alsa-restore.rules' as rules file parse_file: reading '/lib/udev/rules.d/90-alsa-ucm.rules' as rules file parse_file: reading '/lib/udev/rules.d/90-libgpod.rules' as rules file parse_file: reading '/lib/udev/rules.d/90-pulseaudio.rules' as rules file parse_file: reading '/lib/udev/rules.d/95-cd-devices.rules' as rules file parse_file: reading '/lib/udev/rules.d/95-keyboard-force-release.rules' as rules file parse_file: reading '/lib/udev/rules.d/95-keymap.rules' as rules file parse_file: reading '/lib/udev/rules.d/95-udev-late.rules' as rules file parse_file: reading '/lib/udev/rules.d/95-upower-battery-recall-dell.rules' as rules file parse_file: reading '/lib/udev/rules.d/95-upower-battery-recall-fujitsu.rules' as rules file parse_file: reading '/lib/udev/rules.d/95-upower-battery-recall-gateway.rules' as rules file parse_file: reading '/lib/udev/rules.d/95-upower-battery-recall-ibm.rules' as rules file parse_file: reading '/lib/udev/rules.d/95-upower-battery-recall-lenovo.rules' as rules file parse_file: reading '/lib/udev/rules.d/95-upower-battery-recall-toshiba.rules' as rules file parse_file: reading '/lib/udev/rules.d/95-upower-csr.rules' as rules file parse_file: reading '/lib/udev/rules.d/95-upower-hid.rules' as rules file parse_file: reading '/lib/udev/rules.d/95-upower-wup.rules' as rules file parse_file: reading '/lib/udev/rules.d/97-bluetooth-hid2hci.rules' as rules file parse_file: reading '/etc/udev/rules.d/jj-video.rules' as rules file udev_rules_new: rules use 259284 bytes tokens (21607 * 12 bytes), 37913 bytes buffer udev_rules_new: temporary index used 67520 bytes (3376 * 20 bytes) udev_device_new_from_syspath: device 0x215103e0 has devpath '/devices/pci0000:00/0000:00:1d.0/usb2/2-2/2-2:1.0/video4linux/video1' udev_device_new_from_syspath: device 0x21510758 has devpath '/devices/pci0000:00/0000:00:1d.0/usb2/2-2/2-2:1.0/video4linux/video1' udev_device_read_db: device 0x21510758 filled with db file data udev_device_new_from_syspath: device 0x21510e10 has devpath '/devices/pci0000:00/0000:00:1d.0/usb2/2-2/2-2:1.0' udev_device_new_from_syspath: device 0x21511b10 has devpath '/devices/pci0000:00/0000:00:1d.0/usb2/2-2' udev_device_new_from_syspath: device 0x215132f8 has devpath '/devices/pci0000:00/0000:00:1d.0/usb2' udev_device_new_from_syspath: device 0x21513650 has devpath '/devices/pci0000:00/0000:00:1d.0' udev_device_new_from_syspath: device 0x21513980 has devpath '/devices/pci0000:00' udev_rules_apply_to_event: GROUP 44 /lib/udev/rules.d/50-udev-default.rules:29 udev_rules_apply_to_event: IMPORT 'v4l_id /dev/video1' /lib/udev/rules.d/60-persistent-v4l.rules:7 udev_event_spawn: starting 'v4l_id /dev/video1' spawn_read: 'v4l_id /dev/video1'(out) 'ID_V4L_VERSION=2' spawn_read: 'v4l_id /dev/video1'(out) 'ID_V4L_PRODUCT=Logitech QuickCam Pro 3000' spawn_read: 'v4l_id /dev/video1'(out) 'ID_V4L_CAPABILITIES=:capture:' spawn_wait: 'v4l_id /dev/video1' [2609] exit with return code 0 udev_rules_apply_to_event: IMPORT builtin 'usb_id' /lib/udev/rules.d/60-persistent-v4l.rules:9 builtin_usb_id: /sys/devices/pci0000:00/0000:00:1d.0/usb2/2-2/2-2:1.0: if_class 10 protocol 0 udev_builtin_add_property: ID_VENDOR=046d udev_builtin_add_property: ID_VENDOR_ENC=046d udev_builtin_add_property: ID_VENDOR_ID=046d udev_builtin_add_property: ID_MODEL=08b0 udev_builtin_add_property: ID_MODEL_ENC=08b0 udev_builtin_add_property: ID_MODEL_ID=08b0 udev_builtin_add_property: ID_REVISION=0002 udev_builtin_add_property: ID_SERIAL=046d_08b0_01402100A5000000 udev_builtin_add_property: ID_SERIAL_SHORT=01402100A5000000 udev_builtin_add_property: ID_TYPE=generic udev_builtin_add_property: ID_BUS=usb udev_builtin_add_property: ID_USB_INTERFACES=:0aff00:010100:010200: udev_builtin_add_property: ID_USB_INTERFACE_NUM=00 udev_builtin_add_property: ID_USB_DRIVER=Philips webcam udev_rules_apply_to_event: LINK 'v4l/by-id/usb-046d_08b0_01402100A5000000-video-index0' /lib/udev/rules.d/60-persistent-v4l.rules:10 udev_rules_apply_to_event: IMPORT builtin 'path_id' /lib/udev/rules.d/60-persistent-v4l.rules:16 udev_builtin_add_property: ID_PATH=pci-0000:00:1d.0-usb-0:2:1.0 udev_builtin_add_property: ID_PATH_TAG=pci-0000_00_1d_0-usb-0_2_1_0 udev_rules_apply_to_event: LINK 'v4l/by-path/pci-0000:00:1d.0-usb-0:2:1.0-video-index0' /lib/udev/rules.d/60-persistent-v4l.rules:17 udev_rules_apply_to_event: RUN 'udev-acl --action=$env{ACTION} --device=$env{DEVNAME}' /lib/udev/rules.d/70-udev-acl.rules:74 udev_rules_apply_to_event: LINK 'webcam1' /etc/udev/rules.d/jj-video.rules:2 udev_event_execute_rules: no node name set, will use kernel supplied name 'video1' udev_node_add: creating device node '/dev/video1', devnum=81:1, mode=0660, uid=0, gid=44 udev_node_mknod: preserve file '/dev/video1', because it has correct dev_t udev_node_mknod: preserve permissions /dev/video1, 020660, uid=0, gid=44 node_symlink: preserve already existing symlink '/dev/char/81:1' to '../video1' link_find_prioritized: found 'c81:2' claiming '/run/udev/links/v4l\x2fby-id\x2fusb-046d_08b0_01402100A5000000-video-index0' udev_device_new_from_syspath: device 0x21516748 has devpath '/devices/pci0000:00/0000:00:1d.1/usb3/3-2/3-2:1.0/video4linux/video2' udev_device_read_db: device 0x21516748 filled with db file data link_find_prioritized: found 'c81:1' claiming '/run/udev/links/v4l\x2fby-id\x2fusb-046d_08b0_01402100A5000000-video-index0' link_update: creating link '/dev/v4l/by-id/usb-046d_08b0_01402100A5000000-video-index0' to '/dev/video1' node_symlink: atomically replace '/dev/v4l/by-id/usb-046d_08b0_01402100A5000000-video-index0' link_find_prioritized: found 'c81:1' claiming '/run/udev/links/v4l\x2fby-path\x2fpci-0000:00:1d.0-usb-0:2:1.0-video-index0' link_update: creating link '/dev/v4l/by-path/pci-0000:00:1d.0-usb-0:2:1.0-video-index0' to '/dev/video1' node_symlink: preserve already existing symlink '/dev/v4l/by-path/pci-0000:00:1d.0-usb-0:2:1.0-video-index0' to '../../video1' link_find_prioritized: found 'c81:1' claiming '/run/udev/links/webcam1' link_update: creating link '/dev/webcam1' to '/dev/video1' node_symlink: preserve already existing symlink '/dev/webcam1' to 'video1' udev_device_update_db: created db file '/run/udev/data/c81:1' for '/devices/pci0000:00/0000:00:1d.0/usb2/2-2/2-2:1.0/video4linux/video1' ACTION=add COLORD_DEVICE=1 COLORD_KIND=camera DEVLINKS=/dev/v4l/by-id/usb-046d_08b0_01402100A5000000-video-index0 /dev/v4l/by-path/pci-0000:00:1d.0-usb-0:2:1.0-video-index0 /dev/webcam1 DEVNAME=/dev/video1 DEVPATH=/devices/pci0000:00/0000:00:1d.0/usb2/2-2/2-2:1.0/video4linux/video1 ID_BUS=usb ID_MODEL=08b0 ID_MODEL_ENC=08b0 ID_MODEL_ID=08b0 ID_PATH=pci-0000:00:1d.0-usb-0:2:1.0 ID_PATH_TAG=pci-0000_00_1d_0-usb-0_2_1_0 ID_REVISION=0002 ID_SERIAL=046d_08b0_01402100A5000000 ID_SERIAL_SHORT=01402100A5000000 ID_TYPE=generic ID_USB_DRIVER=Philips webcam ID_USB_INTERFACES=:0aff00:010100:010200: ID_USB_INTERFACE_NUM=00 ID_V4L_CAPABILITIES=:capture: ID_V4L_PRODUCT=Logitech QuickCam Pro 3000 ID_V4L_VERSION=2 ID_VENDOR=046d ID_VENDOR_ENC=046d ID_VENDOR_ID=046d MAJOR=81 MINOR=1 SUBSYSTEM=video4linux TAGS=:udev-acl: UDEV_LOG=6 USEC_INITIALIZED=18213768 run: 'udev-acl --action=add --device=/dev/video1' jjk@eee-old:~$ (and correspondingly for video2) It looks to me like my rules are read, but not respected. What am I doing wrong?

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  • Large File Upload in SharePoint 2010

    - by Sahil Malik
    Ad:: SharePoint 2007 Training in .NET 3.5 technologies (more information). Okay this is a big BIG B-I-G problem. And with SP2010 it’s going to be more prominent, because atleast at the server side, SharePoint can support large files much much better than SharePoint 2007 ever did. The issue with very large files being uploaded through any browser based API are - Reliably transferring gigabyte or bigger files without breakages over a protocol like HTTP, which is better suited for tiny transfers like images and text. Not killing your browser because it has to load all that in memory Not killing your web server because All that you upload through HTTP post, first gets streamed into IIS Memory, w3wp.exe memory before the ENTIRE FILE finishes uploading .. before it is stored. Which means, You cannot show an accurate and live progress bar of the upload, IIS gives you no such accurate metric of an upload. All the counters it gives you are approximate. Your w3wp.exe eats up all server memory – 4GB of it, for a 4GB upload. A thread is kept busy for the entire duration of the upload, thereby greatly limiting your web server’s capability to serve newer requests. Kills effective load balancing. Not killing your content database because, As you are uploading a very large file, that large file gets written sequentially into the DB, and therefore for a very large file very severely impacts the database performance. I had put together another video showing RBS usage in SharePoint 2010. I talked about many practical ramifications of using RBS in SharePoint in that video. Note that enabling large file support will never ever be a point and click job, simply because there are too many questions one needs to ask, and too many things one needs to plan for. However, one part that will remain common across all large file upload scenarios, in SharePoint or outside of SharePoint is to do it efficiently while not killing the web server. In this video, I describe using the Telerik Silverlight Upload control with SharePoint 2010 to enable efficient large file uploads in SharePoint. Presenting .. The video Comment on the article ....

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  • Vorsprung für Partner – auch beim Support

    - by Alliances & Channels Redaktion
    Solider Support ist für Oracle eine Selbstverständlichkeit, das ist nichts Neues. Aber wussten Sie auch, dass Oracle Support für Partner besondere Konditionen und Tools anbietet? Der Weg dorthin ist ganz einfach: Loggen Sie sich in das OPN-Portal ein. Über den Klickpfad „Partner with Oracle“, „Get startet“, „Levels and Benefits“ und „View all benefits“ gelangen Sie zu einer Übersicht, welches Level welche Support Benefits mit sich bringt. Als Partner erhalten Sie eine eigene Oracle Partner SI Nummer, sprich einen Support Identifier, der den Zugriff auf die Wissensdatenbank, technische Unterlagen, den Patch Download Bereich und verschiedene Communities im Support Portal „My Oracle Support“ eröffnet. Zudem haben Sie selbstverständlich die Möglichkeit, Service Request (SR) Pakete zu kaufen. Je nach Partner Level verfügen Sie über eine bestimmte Menge an freien Service Requests. Deren Zahl können Sie mit jeder weiteren Spezialisierung vermehren. Und: Beim Support-Einkauf für den Eigenbedarf erhalten unsere Partner einen Preisnachlass. Ein Blick ins OPN-Portal lohnt sich also auch in Support-Fragen!

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  • SUN Customers and Partners, preview My Oracle Support

    - by chris.warticki
    Preview My Oracle Support - now! Take advantage of My Oracle Support before full migration. Oracle Global Customer Support invites you to preview some of the support platform's key capabilities. With the preview to My Oracle Support, Sun customers and partners can have immediate access to: My Oracle Support Community, with live advisor webcasts, active moderation by Oracle/Sun support engineers, user interaction, best practices presentations, and news and announcements Knowledgebase, with more than 900,000 articles, including more than 100,000 Sun Support articles and documents.   -Chris Warticki twittering @cwarticki Join one of the Twibes - http://twibes.com/MyOracleSupport or http://twibes.com/OracleSupport

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  • Extended Support pro E-Business Suite 11.5.10

    - by Jiri Hromadka
    Období Premier Support pro produkty E-Business Suite verze 11.5.10 skoncilo v listopadu 2010. Na základe cetných žádostí zákazníku a analýzy trhu se Oracle rozhodl poskytovat zákazníkum Extended Support v prvním roce bez dodatecných poplatku. To pravdepodobne všichni zákazníci EBS vedí. Toto období koncí 30.11.2011. Zákaznící, kterí budou chtít Extended Support i nadále využívat si jej budou muset od 1.12.2011 tedy zakoupit. V opacném prípade automaticky precházejí na uroven podpory Sustaining Support. Pro plné využití úrovne služby Extended Support je treba splnovat stanovenou minimální úroven opatchování - tzv. "minimum baseline patch requirements" Prímo v E-Business Suite je nástroj, který tuto úroven automaticky zkontroluje. Více informací o této problematice nalezenete v dokumentu Critical E-Business Suite11i (11.5.10) Extended Support Information on Minimum Baseline Patch Requirements (Doc ID 1116887.1) Vice informací o podrobnostech poskytování technické podpory naleznete v sekci Lifetime Support na stránkách oracle.com for further information regarding Oracle's Lifetime Support Policy

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  • Product Support Webcast for Existing Customers:Getting the Most from My Oracle Support, Tips and Tricks for WebCenter Content

    - by John Klinke
    My Oracle Support (MOS) is the one-stop support solution for WebCenter customers with Oracle Premier Support. Join us for this 1-hour Advisor Webcast "Getting the Most from My Oracle Support, Tips and Tricks for WebCenter Content" on July 11, 2013 at 11:00am Eastern (16:00 UK / 17:00 CET / 8:00am Pacific / 9:00am Mountain) Topics will include:- My Oracle Support Search, Advanced Search, and PowerViews- Information Centers- Latest Patches and Bundle Patches- My Oracle Support Community- Remote Diagnostic Administration (RDA) Make sure to register and mark this date on your calendar. Register here: https://oracleaw.webex.com/oracleaw/onstage/g.php?d=594341268&t=aOnce your registration request is approved, you will receive a confirmation email with instructions for joining the webcast on July 11. Past Advisor Webcasts have been recorded and can be viewed by going to the 'archived' tabs on this knowledge base announcement:https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&id=1456204.1 (active support contract required)

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  • "t-sql" tool for csv files?

    - by adolf garlic
    Is there a tool that allows to query files based on the following criteria, and change them? creation date filenames (e.g. filetypeA_YYYYMMDD_data2.blah) file content For the example, the workflow could be the following one: Get all files created between date x and date y, where the filename contains z and the file itself contains value x under column zzz. Update it to be a different value/another column.

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  • Making a file with terminal commands?

    - by iSeth
    In Windows I can write a file containing commands for cmd (usually .cmd or .bat files). When I click on those files it will open cmd.exe and run them commands the file contains. How would I do this in Ubuntu? I'm sure this is a duplicate, but I can't find my answer. Its similar to these questions, but they don't answer the question: Store frequently used terminal commands in a file CMD.exe Emulator in Ubuntu to run .cmd/.bat file

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  • Is software support an option for your career?

    - by Maria Sandu
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 If you have a technical background, why should you choose a career in support? We have invited Serban to answer these questions and to give us an overview of one of the biggest technical teams in Oracle Romania. He’s been with Oracle for 7 years leading the local PeopleSoft Financials & Supply Chain Support team. Back in 2013 Serban started building a new support team in Romania – Fusion HCM. His current focus is building a strong support team for Fusion HCM, latest solution for Business HR Professionals from Oracle. The solution is offered both on Premise (customer site installation) but more important as a Cloud offering – SaaS.  So, why should a technical person choose Software Support over other technical areas?  “I think it is mainly because of the high level of technical skills required to provide the best technical solutions to our customers. Oracle Software Support covers complex solutions going from Database or Middleware to a vast area of business applications (basically covering any needs that a large enterprise may have). Working with such software requires very strong skills both technical and functional for the different areas, going from Finance, Supply Chain Management, Manufacturing, Sales to other very specific business processes. Our customers are large enterprises that already have a support layer inside their organization and therefore the Oracle Technical Support Engineers are working with highly specialized staff (DBA’s, System/Application Admins, Implementation Consultants). This is a very important aspect for our engineers because they need to be highly skilled to match our customer’s specialist’s expectations”.  What’s the career path in your team? “Technical Analysts joining our teams have a clear growth path. The main focus is to become a master of the product they will support. I think one need 1 or 2 years to reach a good level of understanding the product and delivering optimal solutions because of the complexity of our products. At a later stage, engineers can choose their professional development areas based on the business needs and preferences and then further grow towards as technical expert or a management role. We have analysts that have more than 15 years of technical expertise and they still learn and grow in technical area. Important fact is, due to the expansion of the Romanian Software support center, there are various management opportunities. So, if you want to leverage your experience and if you want to have people management responsibilities Oracle Software Support is the place to be!”  Our last question to Serban was about the benefits of being part of Oracle Software Support. Here is what he said: “We believe that Oracle delivers “State of the art” Support level to our customers. This is not possible without high investment in our staff. We commit from the start to support any technical analyst that joins us (being junior or very senior) with any training needs they have for their job. We have various technical trainings as well as soft-skills trainings required for a customer facing professional to be successful in his role. Last but not least, we’re aiming to make Oracle Romania SW Support a global center of excellence which means we’re investing a lot in our employees.”  If you’re looking for a job where you can combine your strong technical skills with customer interaction Oracle Software Support is the place to be! Send us your CV at [email protected]. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • OBIEE lifetime support

    - by THE
    I just received an email from the Development team explaining the detailed dates when what version of OBIEE will be in what stage of Support. So again for all readers who have not had the chance to look at the  lifetime Support policy from Oracle, I'll  try to explain this in easy words: Any major release is in "error correction support" by Development for another 12 months following the availability of a new major release. Examples: 11.1.1.5.0 was released in May 2011.  => So 11.1.1.3.0 (the version before that) went out of patching support ( or "error correction support" ) 12 months after that, i.e. June 2012. Note here: It went out of error correction support, which means Development will not fix bugs, or issue patches after that. The product can still be supported by Technical Support ( as "best effort support" ).So - Questions will still be answered, but there will not be fixes to bugs or glitches.11.1.1.6.0 was released in February 2012.  => Therefore 11.1.1.5.0 will be out of patching support / error correction support starting March 2013. I hope this clears up some of the questions/concerns that you might have had. Oh, and of course to mention the latest and recommended version to use: 11.1.1.6.0 + 11.1.1.6.5 bundle patch is "just what the doctor ordered".

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  • Should developers do their own software releases (if there is a prod support team in place)?

    - by leora
    I know there are going to always be differences depending on the particular size, staff etc, but i wanted to get feedback in general around: In an environment where you have a production support team doing first line support and release management, is it better to simply have developers manage their own releases instead? In this case, its internal software at an insurance company but the question should be valid at any company, size, etc I think. Currently, we have our production team do releases but there is an argument that its inefficient and that if you allowed developers the ability to do it, they will focus more on making it simple and efficient and avoid basically passing on scripts, etc to run to another team. The counter argument is that if you don't have a check and balance, you could get a software team (or an individual) that doesn't a very hacky job about getting their software out there (making on the fly changes, not documenting the process, etc) and that by forcing the prod support team to do the actual release, it enforces consistency and proper checks and balances. I know this is not a black or white issue but I wanted to see what folks thought on this so the discipline and consistency is there but without the feeling that an inefficient process is in place.

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  • XML: Process large data

    - by Atmocreations
    Hello What XML-parser do you recommend for the following purpose: The XML-file (formatted, containing whitespaces) is around 800 MB. It mostly contains three types of tag (let's call them n, w and r). They have an attribute called id which i'd have to search for, as fast as possible. Removing attributes I don't need could save around 30%, maybe a bit more. First part for optimizing the second part: Is there any good tool (command line linux and windows if possible) to easily remove unused attributes in certain tags? I know that XSLT could be used. Or are there any easy alternatives? Also, I could split it into three files, one for each tag to gain speed for later parsing... Speed is not too important for this preparation of the data, of course it would be nice when it took rather minutes than hours. Second part: Once I have the data prepared, be it shortened or not, I should be able to search for the ID-attribute I was mentioning, this being time-critical. Estimations using wc -l tell me that there are around 3M N-tags and around 418K W-tags. The latter ones can contain up to approximately 20 subtags each. W-Tags also contain some, but they would be stripped away. "All I have to do" is navigating between tags containing certain id-attributes. Some tags have references to other id's, therefore giving me a tree, maybe even a graph. The original data is big (as mentioned), but the resultset shouldn't be too big as I only have to pick out certain elements. Now the question: What XML parsing library should I use for this kind of processing? I would use Java 6 in a first instance, with having in mind to be porting it to BlackBerry. Might it be useful to just create a flat file indexing the id's and pointing to an offset in the file? Is it even necessary to do the optimizations mentioned in the upper part? Or are there parser known to be quite as fast with the original data? Little note: To test, I took the id being on the very last line on the file and searching for the id using grep. This took around a minute on a Core 2 Duo. What happens if the file grows even bigger, let's say 5 GB? I appreciate any notice or recommendation. Thank you all very much in advance and regards

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  • PHP File upload fails with blank screen when size exceeds 742 KB.

    - by user284839
    Hi friends, This is one of the most bizarre errors I've come across. So I've written a little file upload web app for my friend and it works fine for any file less than or equal to 742kB in size. Needless to say, I arrived at this precise number based on relentless testing. Weird part is that if the file size is just a few KB more, for example 743 or 750, I get an error saying "MySQL has gone away". But if it is 1MB or more, then I just get a blank screen. And it happens in less than 2 seconds after I hit the upload button. So it doesn't look like a time-out to me. I checked out the PHP.ini file for post size and upload size, they are all set to 5 MB or more. And the timeout is set to 60 seconds. The uploaded file sits in MySQL database in a field of datatype mediumblob. I tried changing that to longblob. But that didn't help either. Any help? Thanks for reading, Girish

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  • Do any JS implementations currently support (or have support on the roadmap for) fast, vectorized op

    - by agnoster
    I'd like to do a bit of matrix/vector arithmetic in JavaScript, and was wondering if any browsers or other JS implementations actually have support for vectorized operations, for instance for quickly summing the entries of two Arrays (or summing, or whatever). Even if that currently doesn't mean it compiles down to vectorized operations, at least some language support would be nice for when it does get implemented - I'd take the existence of functions or syntax to support it as a step in the right direction. (Understandably, "vectorization javascript" searches are pretty much all about graphics and SVG.)

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  • Copy & rename file using .bat file language?

    - by flyout
    I want to make a .bat to copy & rename a file multiple times. I want to have a list of names, and an original file, then I want to copy that file and rename it for each name on the list. How I can do this using a .bat file? Also is it possible to run winrar fromthe .bat to .rar or .zip every file after copying/renaming?

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  • What file format contents starts with "URES"?

    - by Jordan
    I have a number of files that contain data in a format I am not familiar with. All of the data files begin with the same byte sequence, presumably a file header, and the sequence is "URES". I'm assuming that these files are some kind of resource file, perhaps a collection of data or other files all embedded into one file; that's just a guess however. Does anyone know what format this is/might be? If so, how would I interrogate the file? Are there applications that let me open these kind of files? Do you know of any libraries or APIs that I can use to gain programmatic access the data?

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  • Writing to a file in Python inserts null bytes

    - by Javier Badia
    I'm writing a todo list program. It keeps a file with a thing to do per line, and lets the user add or delete items. The problem is that for some reason, I end up with a lot of zero bytes at the start of the file, even though the item is correctly deleted. I'll show you a couple of screenshots to make sure I'm making myself clear. This is the file in Notepad++ before running the program: This is the file after deleting item 3 (counting from 1): This is the relevant code. The actual program is bigger, but running just this part triggers the error. import os TODO_FILE = r"E:\javi\code\Python\todo-list\src\todo.txt" def del_elems(f, delete): """Takes an open file and either a number or a list of numbers, and deletes the lines corresponding to those numbers (counting from 1).""" if isinstance(delete, int): delete = [delete] lines = f.readlines() f.truncate(0) counter = 1 for line in lines: if counter not in delete: f.write(line) counter += 1 f = open(TODO_FILE, "r+") del_elems(f, 3) f.close() Could you please point out where's the mistake?

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  • Determine which process (b)locks a file, programmatically (under Windows >= XP)

    - by fred-hh
    How to programmatically determine from a process P, which other process P' has a lock on a file, that prevents P from recreating that file ? I know there are tools to do that, but how do they achieve that ? (Context: a batch program that runs overnight fails because of a locked file. Running an admin tool the next day may be too late to get useful information. So it would be nice if the batch program itself was able to determine the culprit.) EDIT: Added complexity: the file resides on a DFS and P' might not run on the same machine as P (but maybe does). But a solution that works locally would be a good beginning.

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