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• ??????Oracle Service Cloud??

  - by hamsun

  Adriana Garjoaba,Oracle,2014?5?16? Normal 0 21 false false false EN-US ZH-CN X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} ? ?:Sarah Anderson Normal 0 21 false false false EN-US ZH-CN X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Oracle Service Cloud? ???????????????,??????????????????,??????????????????,?????? ???,????????????? ????Oracle Service Cloud????????????——????????,??“?? ????????”,“?????????,???????????”,“???????????????”,???????? ??! ??,? ????,????????????????????,??????????????????????????,??????? ??,??????????????? ?? ???? ???????https://cx.rightnow.com/(??????????)???“5167”,????Answer ID 5167 ,?????GA??(2014?2?)???2008?8????????,??????????????????? ???????(??:Customer Portal Framework ??????),?????????? ???? ????,????????????????????????????????????????,????2011?????????,????????2014????????! ??,? ?????????????????,????????????(???????????,????????????????? ?????????????????????????????????????????????,??????????,?????????????),??,? ??????????????,????HMS(????????)?????????????????? ?HMS,?????????????????,????????? ????????????,???????????????? ?? ???? ?????????????,????????????????????????,????????????????????? ?????,??“??”????????????????,???????????,????????????????“?? ????”,?????????——????????????????? Normal 0 21 false false false EN-US ZH-CN X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} ? ????3? ????: Normal 0 21 false false false EN-US ZH-CN X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} ???????????? Normal 0 21 false false false EN-US ZH-CN X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} ?????? ????????(SUN)??? v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);}w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false 21 false false false EN-US ZH-CN X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} ? ?16????????,??????????????,??????????? ?! ????????,????????????????/?????,???????????????? ??????????? ??????????????????“??????????”????????????:??????????,? ???????????????????????Answer ID 1925? ????????????,?????:??????????????????????????????????????? ???,???????????????????,??????????????????????,???? ????????????? ???????????????????????????????????,??????????????????? ????????????????????????????? ????,????????????,????????????????????????,???????????? ???,????????????????,???????????? ? ???????????: o ? ????? o ?????????,? ?????????????????????????“???” o ?UMS??????? o ? ? o ????????? ? ???: Sarah Anderson?RightNow? ???4??????,????????????????????? ?????????????,????Oracle RightNow? ?: o RightNow Customer Service Administration o RightNow Analytics o RightNow Customer Portal Designer and Contact Center Experience Designer Administration o RightNow Marketing and Feedback ??RightNow????? RightNow??????????????,????????????????????? ????????RightNow??,?????????????????????,????????????,???????

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• facing problems while updating rows in hbase

  - by sammy

  Hello i've just started exploring hbase i've run samples : SampleUploader,PerformanceEvaluation and rowcount as given in hadoop wiki: http://wiki.apache.org/hadoop/Hbase/MapReduce The problem im facing is : table1 is my table with the column family column create 'table1','column' put 'table1','row1','column:address','SanFrancisco' hbase(main):020:0 scan 'table1' ROW COLUMN+CELL row1 column=column:address, timestamp=1276351974560, value=SanFrancisco put 'table1','row1','column:name','Hannah' hbase(main):020:0 scan 'table1' ROW COLUMN+CELL row1 column=column:address,timestamp=1276351974560,value=SanFrancisco row1 column=column:name, timestamp=1276351899573, value=Hannah i want both the columns to appear in the same row as a different version similary, if i change the name column to sarah, it shows the updated row.... but i want both the old row and the changed row to appear as 2 different versions so that i could make analysis on the data........ whatis the mistake im making???? thank u a lot sammy

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• creating PHP C/C++ extension modules using SWIG

  - by morpheous

  I have written some C/C++ extension modules for PHP, using the 'old fashioned way' - i.e. by using the manual way (as described by Sarah Golemon in her book). This is too fiddly for me, and since I am lazy, and would like to automate as much as possible. Also, I have used SWIG now to generate extensions to Python, and I am getting to like using it quite a lot. I am thinking of using SWIG to generate my future PHP extensions. I am using PHP v5.2 (and above) on my production servers. My questions are: Is SWIG PHP interface stable yet (i.e. ready for production)? If you answered yes to question 1 -are YOU using it in YOUR production site? Are there any 'gotchas' I need to be aware of when creating PHP extension ,modules using SWIG?

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• Script to Copy User according to UID

  - by bradlis7

  I'm looking for a way to copy all non-system users from one PC to another. I can get the group and passwd files copied over using this awk -F":" ' $3 > 499 ' etc/passwd >> /etc/passwd awk -F":" ' $3 > 499 ' etc/group >> /etc/group But, how would I go about getting the shadow file copied over since it does not store the UID? Assume that there are over 1000 users, so doing a grep with the usernames, such as egrep '(bob|bill|sarah|sal):' etc/shadow >> /etc/shadow generating the usernames from the awk code above, would be a bit inefficient, but a possible option.

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• What was missing from the Content Strategy Forum?

  - by Roger Hart

  In April, Paris hosted the first ever Content Strategy Forum. The event's website proudly proclaims: 170 attendees, 18 nationalities, 17 speakers, 1 volcano... Content Strategy Forum 2010 rocked the world! The volcano was in Iceland, and the closest we came to rocking the world was a cursory mention in the Huffington Post, but I'll grant the event was awesome. One thing missing from that list, however, is "94 companies" (Plus a couple of universities and freelancers, and what have you). A glance through the attendees directory reveals a fairly wide organisational turnout - 24 students from two Parisian universities, countless design and marketing agencies, a series of tech firms, small and large. Two delegates from IBM, two from ARM, an appearance from RIM, Skype, and Facebook; twelve from the various bits of eBay. Oh, and, err, nobody from Google, Microsoft, Yahoo, Amazon, Play, Twitter, LinkedIn, Craigslist, the BBC, no banks I noticed, and I didn't spot a newspaper. You get the idea. Facebook notwithstanding, you have to scroll through a few pages to Alexa rankings to find company names from the attendee list. I find this interesting, and I'm not wholly sure what to make of it. Of the large, web-centric, content-rich organizations conspicuously absent, at least one of two things is true: They didn't know about the event They didn't care about the event Maybe these guys all have content strategy completely sorted, and it's an utterly naturalised part of their business process. Maybe nobody at say, Apple or Play.com ever publishes a single piece of content that isn't neatly tailored to their (clearly defined, of course) user and business goals. Wouldn't that be lovely? The thing is, in that rosy and beatific world, there's still a case for those folks to join the community. There are bound to be other perspectives, and things to learn. You see, the other thing achingly conspicuous by its absence was case studies. In her keynote address, Kristina Halvorson made the point that what content strategy really needs is some big, loud success stories. A point I'd firmly second as a content strategist working within an organisation. Sarah Cancilla's presentation on content strategy at Facebook included some very neat, specific examples, and was richer for it. It didn't hurt that the example was Facebook - you're getting impressively big numbers off base. What about the other big boys? Is there anybody out there with a perspective? Do we all just look very silly to you, fretting away over text and images and users and purposes? Is content validation and maintenance so accustomed a part of your business that calling attention to it is like sniffing the air and saying "Hmm, a lot of nitrogen about today."? And if it is, do you have any wisdom to share?

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• How Big Data and Social Won the Election

  - by Mike Stiles

  The story of big data’s influence on the outcome of the US Presidential election is worth a good look, because a) it’s a harbinger of things to come, and b) it’s an example of similar successes available to any enterprise seriously resourcing integrated big data, modeling, and data-driven execution on all assets, including social. Obama campaign manager Jim Messina fielded a data and analytics brain trust 5 times larger than 2008. At that time, there were numerous databases from various sources, few of them talking to each other. This time, the mission was to be metrics-centered and measure everything measurable, and in context with all the other data. Big data showed them exactly what they needed to know and told them what to do about it. It showed them women 40-49 on the west coast would donate big money if they got to eat with George Clooney. Women on the east coast would pony up to hang out with Sarah Jessica Parker. Extensive daily modeling showed them what kinds of email appeals, from who, and to whom, would prove most successful in raising cash, recruiting volunteers, and getting out the vote. Swing state voters were profiled and approached with more customized targeting that at any time in history. Ads were purchased on specific shows watched by the targets, increasing efficiency 14% over traditional media buys. For all the criticism of the candidate’s focus on appearing on comedy and entertainment shows, and local radio morning shows, that’s where the data sent them to reach the voters most likely to turn out for them. And then there was social. Again, more than in any other election, Facebook was used for virtual, highly efficient door-to-door canvasing. Facebook fans got pictures of friends in swing states and were asked to encourage them to act. Using that approach, 1 in 5 peer-to-peer appeals led to the desired action. Assumptions, gut, intuition, campaign experience, all took a backseat to strategy shifts solidly backed up by data. Zeroing in on demographics likely to back the President and tracking their mood daily literally changed the voter landscape. The Romney team watched Obama voters appear seemingly out of thin air. One Obama campaign aide said, “We ran the election 66,000 times every night.” Which brings us to your organization. If you’re starting to feel like the battle-cry of “but this is the way we’ve always done it” is starting to put you in an extremely vulnerable position, you’re right. Social has become a key communication tool of the 21st century. Failing to use it, or failing to invest in a deep understanding of who your customers and prospects are so the content you post there will achieve desired actions and results, will leave you waking up one morning wondering, “What happened?”@mikestilesPhoto stock.xchng

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• Cloud Apps News @#OOW12

  - by Natalia Rachelson

  All eyes were on Oracle this past week and the news cycle was in full swing. What better time to make some key announcements that were guaranteed to create buzz ... and so we did. The name of the game was Cloud! Here are the key Cloud announcements for Apps, which included Fusion Tap that enables mobility across all Cloud Apps, HCM customer momentum in the Cloud, and our very first ERP Cloud Services customer. Oracle Unveils Oracle Fusion Tap for the iPadOracle Fusion Tap - Productivity Amplified Anywhere, Anytime "Both the enterprise and technology providers must recognize the need to innovate and adapt for the increasing mobility of the workforce - not just for sales teams, but across the organization," said Carter Lusher, Research Fellow and Chief Analyst of Enterprise Applications Ecosystem, Ovum. "A mobile application that quickly and powerfully allows employees to make connections, analyze data, and complete activities at any time and wherever they may be located drives new levels of business value and enhances efficiency. Frankly, mobile access is no longer a 'nice to have' but a 'must have.'"  "The mobile workforce is a business reality, and Oracle Fusion Tap is an example of how Oracle delivers mobile and cloud innovations that fundamentally improve productivity and how we work," said Chris Leone, Senior Vice President of Application Development, Oracle. "With Oracle Fusion Tap users will have an all-in-one, easily extensible app that puts mission-critical data and colleague connection at their fingertips." The entire release is available here http://www.oracle.com/us/corporate/press/1855392 Customers Live on Oracle Fusion Human Capital ManagementOracle HCM Cloud Service Helps Power HR's Contribution to the Business "More than 25 of the 100-plus customers who have selected Oracle Fusion Human Capital Management (HCM) are already live. Ardent Leisure, Peach Aviation, Toshiba Medical Systems and Zillow have deployed Oracle HCM Cloud Service and are using it to transform their HR operations. They join companies such as Principal Financial Group and Elizabeth Arden, who are already using Oracle HCM Cloud Service to help manage international growth and deliver pervasive, role-based, configurable solutions to their employees. With these recent go-lives, Oracle takes a leading position in successfully bringing live HCM customers in the cloud."  "As a technology company, Zillow looked to a partner who could scale with us. Zillow has gone live on Oracle HCM Cloud Service, which will give us the ability automate and streamline HR operations for our employees in the near future," said Sarah Bilton, Senior Director HR, Zillow. Read the entire release here http://www.oracle.com/us/corporate/press/1859573 Lending Club Selects Oracle ERP Cloud Service to Help Increase Insight and EfficienciesOracle ERP Cloud Service Provides an Open Architecture, Best-of-Breed Decision-Making, and Scalability in the Cloud "Lending Club, the leading platform for investing in and obtaining personal loans, has selected Oracle ERP Cloud Service to help improve decision-making and workflow, implement robust reporting, and take advantage of the inherent scalability and cost savings provided by the cloud. With more than 76,000 borrowers and 90,000 investors Lending Club utilizes technology and innovation to reduce the cost of traditional banking and offer borrowers better rates and investors better returns.  After an extensive search, Lending Club selected Oracle ERP Cloud Service due to the breadth and depth of capabilities and ongoing innovation of Oracle ERP Cloud Service, as well as Oracle's open architecture, industry leadership and commitment to partners." "Lending Club is an innovative, data-intensive, high-growth company and we needed a solution and partner that could match us," said Carrie Dolan, CFO, Lending Club. "We conducted a thorough review of our options, and Oracle ERP Cloud Service was the clear winner in terms of capabilities and business value as well as commitment to us as a customer." Read the entire release here http://www.oracle.com/us/corporate/press/1859020

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• VSTS Team Build Mail notification should include the "associateChangeSets"

  - by Kris

  Team Build Guru's I am looking for "Associated ChangeSets" list included in the build mail notifications say, by default we get a build notification like this, Team Project: Content Server Build Number: MerchantPortal_1.0.0707.69 Build Agent: \Content Server\MerchantPortalBuildBox Build Definition: \Content Server\MerchantPortal QA Build started by: ENETDOM\jrichter Build Start Time: 7/7/2009 8:25:30 AM Build Finish Time: 7/7/2009 8:30:49 AM Notes: - All dates and times are shown in GMT -05:00:00 Central Daylight Time - You are receiving this notification because of a subscription created by ENETDOM\enbuild Provided by Microsoft Visual Studio® Team System 2008 What I really would like is an email containing the changes. So the user does NOT have to click an URL to retrieve the list of changes. So... I would the mail to look something like this instead: Team Project: Content Server Build Number: MerchantPortal_1.0.0707.69 Build Agent: \Content Server\MerchantPortalBuildBox Build Definition: \Content Server\MerchantPortal QA Build started by: ENETDOM\enbuild Build Start Time: 7/7/2009 8:25:30 AM Build Finish Time: 7/7/2009 8:30:49 AM **Associated changesets: 482 DOMAIN\johny Not needed... 486 DOMAIN\adam A final synchronization with SourceSafe files after the 15 december release. 487 DOMAIN\bob Corrected the naught millenium bug.... 488 DOMAIN\sarah Reverted back to csproj file with SC changes.... Associated work items:** .... Notes: - All dates and times are shown in GMT -05:00:00 Central Daylight Time - You are receiving this notification because of a subscription created by ENETDOM\enbuild Provided by Microsoft Visual Studio® Team System 2008

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• Stir Trek: Iron Man Edition Recap and Photos

  - by Brian Jackett

  If you’ve noticed my blogging activity has reduced in frequency and technical content lately it’s primarily due to all of the conferences I’ve been attending, speaking at, or planning in the past few months.  This past Friday myself and six other dedicated individuals put on Stir Trek: Iron Man Edition as the culmination of a few months of hard work.  For those unfamiliar, Stir Trek is a web developer conference that was founded last year as an event to showcase content from Microsoft’s MIX conference and end the day with a private showing of the then just-released Star Trek movie.  This year’s conference expanded from 2 to 4 content tracks and upped the number of tickets from 350 to 600.  Even more amazing was the fact that we had 592 people show up day of the event for the lowest drop-off percentage of any conference I’ve been to before.   Nerd Dinner and Swag Bags     The night before Stir Trek: Iron Man Edition we hosted a nerd dinner at the Polaris Shopping mall food court with about 30 in attendance.  Nerd dinners are a great time to meet others passionate about technology and socialize before the whirlwind of the conference hits.  After the nerd dinner 20+ volunteers headed to the conference location and helped us stuff swag bags.  This in and of itself was a monumental task of putting together 600 swag bags with numerous leaflets, sponsor items, and t-shirts.  A big thanks goes out to all who assisted us that night so that we could finish in just under 2 hours instead of taking all night.  My sleep schedule also thanks you. Morning of Stir Trek     After getting a decent amount of sleep I arrived at Marcus Crosswoods theater at 6am to begin setting up for the day.  Myself and Jody Morgan were in charge of registration so we got tables set up, laid out swag bags, and organized our volunteer crew to assist with checking-in attendees.  Despite having 600+ people registration went fairly smoothly and got the day off to a great start.  I especially appreciated the 3+ cups of coffee from Crimson Cup, a local coffee shop.  For any of you that know me you’ll know that I rarely drink coffee except a few times a year when I really need the energy, so that says a lot about how good their coffee is.   Conference Starts     Once registration was completed the day kicked off with Molly Holzschlag keynoting.  Unfortunately Molly suffered from an ear infection and wasn’t able to fly so she had a virtual keynote and a session later in the day.  I was working behind the scenes on various tasks so I was only able to drop in very briefly on the keynote and rest of the morning sessions.  Throughout the day I tried to grab at least 1 or 2 pics of each presenter.  See my album below for the full set of pics.      For lunch we ordered around 150 pizzas from Mellow Mushroom, a local pizza place (notice the theme of supporting local businesses.)  Early on we were concerned about Mellow Mushroom being able to supply that many pizzas and get them delivered (still hot) to the theater, but they did an excellent job day of the event.  I wish I had gotten some pictures of the old school VW van they delivered the pizza in, but I was just a bit busy running around trying to get theaters ready for lunch.  We had attendees from last year who specifically requested that we have Mellow Mushroom supply lunch this year and I’m glad everything worked out being able to use them again.     During the afternoon I was able to attend a few sessions and hear some great content from various speakers.  It was also nice to just sit down and get off my feet for a bit.  After the last sessions the day concluded with a raffle.  There were a few logistical and technical issues that hampered our ability to smoothly conduct the raffle.  To those of you that agree the raffle wasn’t the smoothest experience I would like to say that the Stir Trek planning committee has already begun meeting to discuss ways of improving the conference for next year.  We are also accepting feedback (both positive and negative) at the following link: click here.  If you don’t wish to use the Joind In site you can also email me directly and I’ll be sure to pass along the feedback.   Iron Man 2 Movie     Last but not least, what Stir Trek event would be complete without the feature movie.  This year’s movie was Iron Man 2.  The theater had some really cool props and promotions (see pic below) for the movie.  I really enjoyed Iron Man 2, but I would recommend brushing up on the Iron Man comics and Marvel’s plans for future movies to understand some of the plot elements that come up.  Also make sure you stay through to the end of the movie credits to see a sneak peak of something special, that’s all I’ll say. Conclusion     Again a big thanks goes out to all of the speakers, sponsors, attendees, movie theater staff, volunteers, and everyone else involved in making this event great.  Also big thanks to my fellow Stir Trek planning committee members: Jeff Blankenburg, Matt Casto, Carey Payette, Jody Morgan, Rick Kierner, and Sarah Dutkiewitcz.  I am grateful for everything I learned while helping plan this event and look forward to being involved again next year.  For those interested we are currently targeting Thor as our movie theme for 2011 and then The Avengers for 2012.  These are tentative based on release dates that could shift as we get closer, but for now look solid.   Photos Pics on Facebook (includes tagging)     Stir Trek: Iron Man Edition photos on Facebook Pics on Live site (higher res)      View Full Album         -Frog Out

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• Oracle RightNow CX for Good Customer Experiences

  - by Andreea Vaduva

  Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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• CodePlex Daily Summary for Tuesday, October 01, 2013

  CodePlex Daily Summary for Tuesday, October 01, 2013Popular ReleasesDotNetNuke® Form and List: 06.00.06: DotNetNuke Form and List 06.00.06 Changes to 6.0.6•Add in Sql to remove 'text on row' setting for UserDefinedTable to make SQL Azure compatible. •Add new azureCompatible element to manifest. •Added a fix for importing templates. Changes to 6.0.2•Fix: MakeThumbnail was broken if the application pool was configured to .Net 4 •Change: Data is now stored in nvarchar(max) instead of ntext Changes to 6.0.1•Scripts now compatible with SQL Azure. Changes to 6.0.0•Icons are shown in module action b...BlackJumboDog: Ver5.9.6: 2013.09.30 Ver5.9.6 (1)SMTP???????、???????????????? (2)WinAPI??????? (3)Web???????CGI???????????????????????Microsoft Ajax Minifier: Microsoft Ajax Minifier 5.2: Mostly internal code tweaks. added -nosize switch to turn off the size- and gzip-calculations done after minification. removed the comments in the build targets script for the old AjaxMin build task (discussion #458831). Fixed an issue with extended Unicode characters encoded inside a string literal with adjacent \uHHHH\uHHHH sequences. Fixed an IndexOutOfRange exception when encountering a CSS identifier that's a single underscore character (_). In previous builds, the net35 and net20...AJAX Control Toolkit: September 2013 Release: AJAX Control Toolkit Release Notes - September 2013 Release Version 7.0930September 2013 release of the AJAX Control Toolkit. AJAX Control Toolkit .NET 4.5 – AJAX Control Toolkit for .NET 4.5 and sample site (Recommended). AJAX Control Toolkit .NET 4 – AJAX Control Toolkit for .NET 4 and sample site (Recommended). AJAX Control Toolkit .NET 3.5 – AJAX Control Toolkit for .NET 3.5 and sample site (Recommended). Notes: - Instructions for using the AJAX Control Toolkit with ASP.NET 4.5 can b...WDTVHubGen - Adds Metadata, thumbnails and subtitles to WDTV Live Hubs: WDTVHubGen.v2.1.4.apifix-alpha: WDTVHubGen.v2.1.4.apifix-alpha is for testers to figure out if we got the NEW api plugged in ok. thanksVisual Log Parser: VisualLogParser: Portable Visual Log Parser for Dotnet 4.0Random searcher i pochodne: Generatorek playlisty: Generuje playlisty w formacie .m3u. Na razie beta z bety - ale juz dziala i mozna uzywac.sb0t v.5: sb0t 5.15: Fixed bug in join filter. Fixed bug in pm blocking. Added new Crypto and Entities static classes to scripting. Updated the default node list.Trace Reader for Microsoft Dynamics CRM: Trace Reader (1.2013.9.29): Initial releaseAudioWordsDownloader: AudioWordsDownloader 1.1 build 88: New features list of words (mp3 files) is available upon typing when a download path is defined list of download paths is added paths history settings added Bug fixed case mismatch in word search field fixed path not exist bug fixed when history has been used path, when filled from dialog, not stored refresh autocomplete list after path change word sought is deleted when path is changed at the end sought word list is deleted word list not refreshed download ends. word lis...HD-Trailers.NET Downloader: HD-Trailer.Net Downloader v 2.1.5: This started out as an effort to improve the search for the corr3ct IMDB page for the movie. I think I have done that here. I have run about 200 movies and the correct movie was identified in all cases including some entries that were problematic in the past. I also swatted several bugs that popped up under special circumstances and resulted in exceptions. This version should be quite a bit better than previous versions. Let me know if there are any issues.Wsus Package Publisher: Release v1.3.1309.28: Fix a bug, where WPP crash when running on a computer where Windows was installed in another language than Fr, En or De, and launching the Update Creation Wizard. Fix a bug, where WPP crash if some Multi-Thread job are launch with more than 64 items. Add a button to abort "Install This Update" wizard. Allow WPP to remember which columns are shown last time. Make URL clickable on the Update Information Tab. Add a new feature, when Double-Clicking on an update, the default action exec...Tweetinvi a friendly Twitter C# API: Alpha 0.8.3.0: Version 0.8.3.0 emphasis on the FIlteredStream and ease how to manage Exceptions that can occur due to the network or any other issue you might encounter. Will be available through nuget the 29/09/2013. FilteredStream Features provided by the Twitter Stream API - Ability to track specific keywords - Ability to track specific users - Ability to track specific locations Additional features - Detect the reasons the tweet has been retrieved from the Filtered API. You have access to both the ma...AcDown?????: AcDown????? v4.5: ??●AcDown??????????、??、??、???????。????，????，?????????????????????????。???????????Acfun、????(Bilibili)、??、??、YouTube、??、???、??????、SF????、????????????。 ●??????AcPlay?????，??????、????????????????。 ● AcDown???????C#??，????.NET Framework 2.0??。?????"Acfun?????"。 ??v4.5 ???? AcPlay????????v3.5 ????????，???????????30% ?? ???????GoodManga.net???? ?? ?????????? ?? ??Acfun?????????? ??Bilibili??????????? ?????????flvcd???????? ??SfAcg????????????? ???????????? ???????????????? ????32...C# Intellisense for Notepad++: Release v1.0.6.0: Added support for classless scripts To avoid the DLLs getting locked by OS use MSI file for the installation.SimpleExcelReportMaker: Serm 0.02: SourceCode and SampleMagick.NET: Magick.NET 6.8.7.001: Magick.NET linked with ImageMagick 6.8.7.0. Breaking changes: - ToBitmap method of MagickImage returns a png instead of a bmp. - Changed the value for full transparency from 255(Q8)/65535(Q16) to 0. - MagickColor now uses floats instead of Byte/UInt16.Media Companion: Media Companion MC3.578b: With the feedback received over the renaming of Movie Folders, and files, there has been some refinement done. As well as I would like to introduce Blu-Ray movie folder support, for Pre-Frodo and Frodo onwards versions of XBMC. To start with, Context menu option for renaming movies, now has three sub options: Movie & Folder, Movie only & Folder only. The option Manual Movie Rename needs to be selected from Movie Preferences, but the autoscrape boxes do not need to be selected. Blu Ray Fo...FFXIV Crafting Simulator: Crafting Simulator 2.3: - Major refactoring of the code behind. - Added a current durability and a current CP textbox.DNN CMS Platform: 07.01.02: Major HighlightsAdded the ability to manage the Vanity URL prefix Added the ability to filter members in the member directory by role Fixed issue where the user could inadvertently click the login button multiple times Fixed issues where core classes could not be used in out of process cache provider Fixed issue where profile visibility submenu was not displayed correctly Fixed issue where the member directory was broken when Convert URL to lowercase setting was enabled Fixed issu...New Projects.netProject: .Net Project 3TINafs-m: Secure file storageASP.NET dhtmlxChart Class: Create different types of charts and render them to webforms.ASP.NET dhtmxGantt Class: Add tasks Add dependencies Use lighboxBestCodeTrainer: Project BestCode is for Training. Black Dragon Online Shop: An online shop with basic functionalities implemented with ASP.NET MVC as a team project in Telerik Academy 2012/2013.Central fovea -X: ????: 1.???????????Cell,??RGB,HSL,X,Y 2.???????? 3.???????????? 4.????????，???????? 5.????????CorvusSKK: SKK-like Japanese Input Method for Windowsdaneshjoo: ?? ??? ???????DBA Toolbox: A tool for the production DBA. A place to store all those scripts, tools, references and queries that make your job as a DBA easier.Devpad IDE: Basic integrated development environment.DXUT for Direct3D 11: Latest version of the Microsoft DXUT framework for Direct3D 11 Win32 desktop applications formerly in the now legacy DirectX SDK.Dynamics CRM Messaging Integration: This project shows how to implement a simple custom messaging solution using Microsoft Dynamics CRM and based on its standard development components.Kockafölde: Kliens program.Medusa's Ebay: Teamwork assignment @ TelerikAcademy 2012/2013. Project is for creating simple (or more complicated) interneTeamwork assignment @ TelerikAcademy 2012/2013.Nauplius.PAS: Nauplius.PAS allows end users to leverage the PowerPoint Conversion Services within SharePoint 2013 to convert PowerPoint documents from one format to another.PayBox payment gateway provider for NB_Store: PayBox payment provider for NB_StorePet passport: This is a teamwork projectProject Euler solutions: Solutions to the ProjectEuler problemsRoboSubSync: Fixes an unsynchronized subtitle in any language according to an already synced subtitle in english, with the help of some advanced algorithm magic... ShopBook: Shopbooksliders: jQuery slidersSQLite to JSON: A simple program to convert SQLite data to JSON.Super64: This is a Commodore 64 emulator that is determined to have extremely unnecessary accuracy.TeamProject1: This is just Demo ProjectXnaHelper: A collection of tools for making 2D XNA Games

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• Dynamic 'twitter style' urls with ASP.NET

  - by Desiny

  I am looking to produce an MVC site which has complete control of the url structure using routing. The specific requirements are: www.mysite.com/ = homepage (home controller) www.mysite.com/common/about = content page (common controller) www.mysite.com/common/contact = content page (common controller) www.mysite.com/john = twitter style user page (dynamic controller) www.mysite.com/sarah = twitter style user page (dynamic controller) www.mysite.com/me = premium style user page (premium controller) www.mysite.com/oldpage.html = 301 redirect to new page www.mysite.com/oldpage.asp?id=3333 = 301 redirect to new page My routes look as follows: routes.IgnoreRoute("{resource}.axd/{*pathInfo}"); routes.MapRoute( "Common", "common/{action}/{id}", new { controller = "common", action = "Index", id = "" } ); routes.MapRoute( "Home", "", new { controller = "Home", action = "Index", id = "" } ); routes.MapRoute( "Dynamic", "{id}", new { controller = "dynamic", action = "Index", id = "" } ); In order to handle the 301 rredirct, I have a database defining the old pages and their new page urls and a stored procdure to handle the lookup. The code (handler) looks like this: public class AspxCatchHandler : IHttpHandler, IRequiresSessionState { #region IHttpHandler Members public bool IsReusable { get { return true; } } public void ProcessRequest(HttpContext context) { if (context.Request.Url.AbsolutePath.Contains("aspx") && !context.Request.Url.AbsolutePath.ToLower().Contains("default.aspx")) { string strurl = context.Request.Url.PathAndQuery.ToString(); string chrAction = ""; string chrDest = ""; try { DataTable dtRedirect = SqlFactory.Execute( ConfigurationManager.ConnectionStrings["emptum"].ConnectionString, "spGetRedirectAction", new SqlParameter[] { new SqlParameter("@chrURL", strurl) }, true); chrAction = dtRedirect.Rows[0]["chrAction"].ToString(); chrDest = dtRedirect.Rows[0]["chrDest"].ToString(); chrDest = context.Request.Url.Host.ToString() + "/" + chrDest; chrDest = "http://" + chrDest; if (string.IsNullOrEmpty(strurl)) context.Response.Redirect("~/"); } catch { chrDest = "/";// context.Request.Url.Host.ToString(); } context.Response.Clear(); context.Response.Status = "301 Moved Permanently"; context.Response.AddHeader("Location", chrDest); context.Response.End(); } else { string originalPath = context.Request.Path; HttpContext.Current.RewritePath("/", false); IHttpHandler httpHandler = new MvcHttpHandler(); httpHandler.ProcessRequest(HttpContext.Current); HttpContext.Current.RewritePath(originalPath, false); } } #endregion } It is very simple to look up a user and in fact the above code does this. My problem is in the dynamic / premium part. I am trying to do the following: 1) in the dynamic controller, lookup the username. 2) if the username is in the user list (database), show the Index ActionResult of the Dynamic controller. 3) if the username is not found, look up the username in the premium list 4) if the username is fund in the premium list (database) then show the Index ActionResult of the Preium controller. 5) If all else fails jump to the 404 page (which will ask the user to sign up) Is this possible? Looking up the user twice is a bad idea for performance? How do I do this without redirecting?

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• Installing vim7.2 on Solaris Sparc 10 as non-root

  - by Tobbe

  I'm trying to install vim to $HOME/bin by compiling the sources. ./configure --prefix=$home/bin seems to work, but when running make I get: > make Starting make in the src directory. If there are problems, cd to the src directory and run make there cd src && make first gcc -c -I. -Iproto -DHAVE_CONFIG_H -DFEAT_GUI_GTK -I/usr/include/gtk-2.0 -I/usr/lib/gtk-2.0/include -I/usr/include/atk-1.0 -I/usr/include/pango-1.0 -I/usr/openwin/include -I/usr/sfw/include -I/usr/sfw/include/freetype2 -I/usr/include/glib-2.0 -I/usr/lib/glib-2.0/include -g -O2 -I/usr/openwin/include -o objects/buffer.o buffer.c In file included from buffer.c:28: vim.h:41: error: syntax error before ':' token In file included from os_unix.h:29, from vim.h:245, from buffer.c:28: /usr/include/sys/stat.h:251: error: syntax error before "blksize_t" /usr/include/sys/stat.h:255: error: syntax error before '}' token /usr/include/sys/stat.h:309: error: syntax error before "blksize_t" /usr/include/sys/stat.h:310: error: conflicting types for 'st_blocks' /usr/include/sys/stat.h:252: error: previous declaration of 'st_blocks' was here /usr/include/sys/stat.h:313: error: syntax error before '}' token In file included from /opt/local/bin/../lib/gcc/sparc-sun-solaris2.6/3.4.6/include/sys/signal.h:132, from /usr/include/signal.h:26, from os_unix.h:163, from vim.h:245, from buffer.c:28: /usr/include/sys/siginfo.h:259: error: syntax error before "ctid_t" /usr/include/sys/siginfo.h:292: error: syntax error before '}' token /usr/include/sys/siginfo.h:294: error: syntax error before '}' token /usr/include/sys/siginfo.h:390: error: syntax error before "ctid_t" /usr/include/sys/siginfo.h:398: error: conflicting types for '__fault' /usr/include/sys/siginfo.h:267: error: previous declaration of '__fault' was here /usr/include/sys/siginfo.h:404: error: conflicting types for '__file' /usr/include/sys/siginfo.h:273: error: previous declaration of '__file' was here /usr/include/sys/siginfo.h:420: error: conflicting types for '__prof' /usr/include/sys/siginfo.h:287: error: previous declaration of '__prof' was here /usr/include/sys/siginfo.h:424: error: conflicting types for '__rctl' /usr/include/sys/siginfo.h:291: error: previous declaration of '__rctl' was here /usr/include/sys/siginfo.h:426: error: syntax error before '}' token /usr/include/sys/siginfo.h:428: error: syntax error before '}' token /usr/include/sys/siginfo.h:432: error: syntax error before "k_siginfo_t" /usr/include/sys/siginfo.h:437: error: syntax error before '}' token In file included from /usr/include/signal.h:26, from os_unix.h:163, from vim.h:245, from buffer.c:28: /opt/local/bin/../lib/gcc/sparc-sun-solaris2.6/3.4.6/include/sys/signal.h:173: error: syntax error before "siginfo_t" In file included from os_unix.h:163, from vim.h:245, from buffer.c:28: /usr/include/signal.h:111: error: syntax error before "siginfo_t" /usr/include/signal.h:113: error: syntax error before "siginfo_t" buffer.c: In function `buflist_new': buffer.c:1502: error: storage size of 'st' isn't known buffer.c: In function `buflist_findname': buffer.c:1989: error: storage size of 'st' isn't known buffer.c: In function `setfname': buffer.c:2578: error: storage size of 'st' isn't known buffer.c: In function `otherfile_buf': buffer.c:2836: error: storage size of 'st' isn't known buffer.c: In function `buf_setino': buffer.c:2874: error: storage size of 'st' isn't known buffer.c: In function `buf_same_ino': buffer.c:2894: error: dereferencing pointer to incomplete type buffer.c:2895: error: dereferencing pointer to incomplete type *** Error code 1 make: Fatal error: Command failed for target `objects/buffer.o' Current working directory /home/xluntor/vim72/src *** Error code 1 make: Fatal error: Command failed for target `first' How do I fix the make errors? Or is there another way to install vim as non-root? Thanks in advance EDIT: I took a look at the google groups link Sarah posted. The "Compiling Vim" page linked from there was for Linux, so the commands doesn't even work on Solars. But it did hint at logging the output of ./configure to a file, so I did that. Here it is: ./configure output removed. New version further down. Does anyone spot anything critical missing? EDIT 2: So I downloaded the vim package from sunfreeware. I couldn't just install it, since I don't have root privileges, but I was able to extract the package file. This was the file structure in it: `-- SMCvim `-- reloc |-- bin |-- doc | `-- vim `-- share |-- man | `-- man1 `-- vim `-- vim72 |-- autoload | `-- xml |-- colors |-- compiler |-- doc |-- ftplugin |-- indent |-- keymap |-- lang |-- macros | |-- hanoi | |-- life | |-- maze | `-- urm |-- plugin |-- print |-- spell |-- syntax |-- tools `-- tutor I moved the three files (vim, vimtutor, xdd) in SMCvim/reloc/bin to $HOME/bin, so now I can finally run $HOME/bin/vim! But where do I put the "share" directory and its content? EDIT 3: It might also be worth noting that there already exists an install of vim on the system, but it is broken. When I try to run it I get: ld.so.1: vim: fatal: libgtk-1.2.so.0: open failed: No such file or directory "which vim" outputs /opt/local/bin/vim EDIT 4: Trying to compile this on Solaris 10. uname -a SunOS ws005-22 5.10 Generic_141414-10 sun4u sparc SUNW,SPARC-Enterprise New ./configure output: ./configure --prefix=$home/bin ac_cv_sizeof_int=8 --enable-rubyinterp configure: loading cache auto/config.cache checking whether make sets $(MAKE)... yes checking for gcc... gcc checking for C compiler default output file name... a.out checking whether the C compiler works... yes checking whether we are cross compiling... no checking for suffix of executables... checking for suffix of object files... o checking whether we are using the GNU C compiler... yes checking whether gcc accepts -g... yes checking for gcc option to accept ISO C89... unsupported checking how to run the C preprocessor... gcc -E checking for grep that handles long lines and -e... /usr/sfw/bin/ggrep checking for egrep... /usr/sfw/bin/ggrep -E checking for library containing strerror... none required checking for gawk... gawk checking for strip... strip checking for ANSI C header files... yes checking for sys/wait.h that is POSIX.1 compatible... no configure: checking for buggy tools... checking for BeOS... no checking for QNX... no checking for Darwin (Mac OS X)... no checking --with-local-dir argument... Defaulting to /usr/local checking --with-vim-name argument... Defaulting to vim checking --with-ex-name argument... Defaulting to ex checking --with-view-name argument... Defaulting to view checking --with-global-runtime argument... no checking --with-modified-by argument... no checking if character set is EBCDIC... no checking --disable-selinux argument... no checking for is_selinux_enabled in -lselinux... no checking --with-features argument... Defaulting to normal checking --with-compiledby argument... no checking --disable-xsmp argument... no checking --disable-xsmp-interact argument... no checking --enable-mzschemeinterp argument... no checking --enable-perlinterp argument... no checking --enable-pythoninterp argument... no checking --enable-tclinterp argument... no checking --enable-rubyinterp argument... yes checking for ruby... /opt/sfw/bin/ruby checking Ruby version... OK checking Ruby header files... /opt/sfw/lib/ruby/1.6/sparc-solaris2.10 checking --enable-cscope argument... no checking --enable-workshop argument... no checking --disable-netbeans argument... no checking for socket in -lsocket... yes checking for gethostbyname in -lnsl... yes checking whether compiling netbeans integration is possible... no checking --enable-sniff argument... no checking --enable-multibyte argument... no checking --enable-hangulinput argument... no checking --enable-xim argument... defaulting to auto checking --enable-fontset argument... no checking for xmkmf... /usr/openwin/bin/xmkmf checking for X... libraries /usr/openwin/lib, headers /usr/openwin/include checking whether -R must be followed by a space... no checking for gethostbyname... yes checking for connect... yes checking for remove... yes checking for shmat... yes checking for IceConnectionNumber in -lICE... yes checking if X11 header files can be found... yes checking for _XdmcpAuthDoIt in -lXdmcp... no checking for IceOpenConnection in -lICE... yes checking for XpmCreatePixmapFromData in -lXpm... yes checking if X11 header files implicitly declare return values... no checking --enable-gui argument... yes/auto - automatic GUI support checking whether or not to look for GTK... yes checking whether or not to look for GTK+ 2... yes checking whether or not to look for GNOME... no checking whether or not to look for Motif... yes checking whether or not to look for Athena... yes checking whether or not to look for neXtaw... yes checking whether or not to look for Carbon... yes checking --with-gtk-prefix argument... no checking --with-gtk-exec-prefix argument... no checking --disable-gtktest argument... gtk test enabled checking for gtk-config... /opt/local/bin/gtk-config checking for pkg-config... /usr/bin/pkg-config checking for GTK - version = 2.2.0... yes; found version 2.4.9 checking X11/SM/SMlib.h usability... yes checking X11/SM/SMlib.h presence... yes checking for X11/SM/SMlib.h... yes checking X11/xpm.h usability... yes checking X11/xpm.h presence... yes checking for X11/xpm.h... yes checking X11/Sunkeysym.h usability... yes checking X11/Sunkeysym.h presence... yes checking for X11/Sunkeysym.h... yes checking for XIMText in X11/Xlib.h... yes X GUI selected; xim has been enabled checking whether toupper is broken... no checking whether __DATE__ and __TIME__ work... yes checking elf.h usability... yes checking elf.h presence... yes checking for elf.h... yes checking for main in -lelf... yes checking for dirent.h that defines DIR... yes checking for library containing opendir... none required checking for sys/wait.h that defines union wait... no checking stdarg.h usability... yes checking stdarg.h presence... yes checking for stdarg.h... yes checking stdlib.h usability... yes checking stdlib.h presence... yes checking for stdlib.h... yes checking string.h usability... yes checking string.h presence... yes checking for string.h... yes checking sys/select.h usability... yes checking sys/select.h presence... yes checking for sys/select.h... yes checking sys/utsname.h usability... yes checking sys/utsname.h presence... yes checking for sys/utsname.h... yes checking termcap.h usability... yes checking termcap.h presence... yes checking for termcap.h... yes checking fcntl.h usability... yes checking fcntl.h presence... yes checking for fcntl.h... yes checking sgtty.h usability... yes checking sgtty.h presence... yes checking for sgtty.h... yes checking sys/ioctl.h usability... yes checking sys/ioctl.h presence... yes checking for sys/ioctl.h... yes checking sys/time.h usability... yes checking sys/time.h presence... yes checking for sys/time.h... yes checking sys/types.h usability... yes checking sys/types.h presence... yes checking for sys/types.h... yes checking termio.h usability... yes checking termio.h presence... yes checking for termio.h... yes checking iconv.h usability... yes checking iconv.h presence... yes checking for iconv.h... yes checking langinfo.h usability... yes checking langinfo.h presence... yes checking for langinfo.h... yes checking math.h usability... yes checking math.h presence... yes checking for math.h... yes checking unistd.h usability... yes checking unistd.h presence... yes checking for unistd.h... yes checking stropts.h usability... no checking stropts.h presence... yes configure: WARNING: stropts.h: present but cannot be compiled configure: WARNING: stropts.h: check for missing prerequisite headers? configure: WARNING: stropts.h: see the Autoconf documentation configure: WARNING: stropts.h: section "Present But Cannot Be Compiled" configure: WARNING: stropts.h: proceeding with the preprocessor's result configure: WARNING: stropts.h: in the future, the compiler will take precedence checking for stropts.h... yes checking errno.h usability... yes checking errno.h presence... yes checking for errno.h... yes checking sys/resource.h usability... yes checking sys/resource.h presence... yes checking for sys/resource.h... yes checking sys/systeminfo.h usability... yes checking sys/systeminfo.h presence... yes checking for sys/systeminfo.h... yes checking locale.h usability... yes checking locale.h presence... yes checking for locale.h... yes checking sys/stream.h usability... no checking sys/stream.h presence... yes configure: WARNING: sys/stream.h: present but cannot be compiled configure: WARNING: sys/stream.h: check for missing prerequisite headers? configure: WARNING: sys/stream.h: see the Autoconf documentation configure: WARNING: sys/stream.h: section "Present But Cannot Be Compiled" configure: WARNING: sys/stream.h: proceeding with the preprocessor's result configure: WARNING: sys/stream.h: in the future, the compiler will take precedence checking for sys/stream.h... yes checking termios.h usability... yes checking termios.h presence... yes checking for termios.h... yes checking libc.h usability... no checking libc.h presence... no checking for libc.h... no checking sys/statfs.h usability... yes checking sys/statfs.h presence... yes checking for sys/statfs.h... yes checking poll.h usability... yes checking poll.h presence... yes checking for poll.h... yes checking sys/poll.h usability... yes checking sys/poll.h presence... yes checking for sys/poll.h... yes checking pwd.h usability... yes checking pwd.h presence... yes checking for pwd.h... yes checking utime.h usability... yes checking utime.h presence... yes checking for utime.h... yes checking sys/param.h usability... yes checking sys/param.h presence... yes checking for sys/param.h... yes checking libintl.h usability... yes checking libintl.h presence... yes checking for libintl.h... yes checking libgen.h usability... yes checking libgen.h presence... yes checking for libgen.h... yes checking util/debug.h usability... no checking util/debug.h presence... no checking for util/debug.h... no checking util/msg18n.h usability... no checking util/msg18n.h presence... no checking for util/msg18n.h... no checking frame.h usability... no checking frame.h presence... no checking for frame.h... no checking sys/acl.h usability... yes checking sys/acl.h presence... yes checking for sys/acl.h... yes checking sys/access.h usability... no checking sys/access.h presence... no checking for sys/access.h... no checking sys/sysctl.h usability... no checking sys/sysctl.h presence... no checking for sys/sysctl.h... no checking sys/sysinfo.h usability... yes checking sys/sysinfo.h presence... yes checking for sys/sysinfo.h... yes checking wchar.h usability... yes checking wchar.h presence... yes checking for wchar.h... yes checking wctype.h usability... yes checking wctype.h presence... yes checking for wctype.h... yes checking for sys/ptem.h... no checking for pthread_np.h... no checking strings.h usability... yes checking strings.h presence... yes checking for strings.h... yes checking if strings.h can be included after string.h... yes checking whether gcc needs -traditional... no checking for an ANSI C-conforming const... yes checking for mode_t... yes checking for off_t... yes checking for pid_t... yes checking for size_t... yes checking for uid_t in sys/types.h... yes checking whether time.h and sys/time.h may both be included... yes checking for ino_t... yes checking for dev_t... yes checking for rlim_t... yes checking for stack_t... yes checking whether stack_t has an ss_base field... no checking --with-tlib argument... empty: automatic terminal library selection checking for tgetent in -lncurses... yes checking whether we talk terminfo... yes checking what tgetent() returns for an unknown terminal... zero checking whether termcap.h contains ospeed... yes checking whether termcap.h contains UP, BC and PC... yes checking whether tputs() uses outfuntype... no checking whether sys/select.h and sys/time.h may both be included... yes checking for /dev/ptc... no checking for SVR4 ptys... yes checking for ptyranges... don't know checking default tty permissions/group... can't determine - assume ptys are world accessable world checking return type of signal handlers... void checking for struct sigcontext... no checking getcwd implementation is broken... no checking for bcmp... yes checking for fchdir... yes checking for fchown... yes checking for fseeko... yes checking for fsync... yes checking for ftello... yes checking for getcwd... yes checking for getpseudotty... no checking for getpwnam... yes checking for getpwuid... yes checking for getrlimit... yes checking for gettimeofday... yes checking for getwd... yes checking for lstat... yes checking for memcmp... yes checking for memset... yes checking for nanosleep... no checking for opendir... yes checking for putenv... yes checking for qsort... yes checking for readlink... yes checking for select... yes checking for setenv... yes checking for setpgid... yes checking for setsid... yes checking for sigaltstack... yes checking for sigstack... yes checking for sigset... yes checking for sigsetjmp... yes checking for sigaction... yes checking for sigvec... no checking for strcasecmp... yes checking for strerror... yes checking for strftime... yes checking for stricmp... no checking for strncasecmp... yes checking for strnicmp... no checking for strpbrk... yes checking for strtol... yes checking for tgetent... yes checking for towlower... yes checking for towupper... yes checking for iswupper... yes checking for usleep... yes checking for utime... yes checking for utimes... yes checking for st_blksize... no checking whether stat() ignores a trailing slash... no checking for iconv_open()... yes; with -liconv checking for nl_langinfo(CODESET)... yes checking for strtod in -lm... yes checking for strtod() and other floating point functions... yes checking --disable-acl argument... no checking for acl_get_file in -lposix1e... no checking for acl_get_file in -lacl... no checking for POSIX ACL support... no checking for Solaris ACL support... yes checking for AIX ACL support... no checking --disable-gpm argument... no checking for gpm... no checking --disable-sysmouse argument... no checking for sysmouse... no checking for rename... yes checking for sysctl... not usable checking for sysinfo... not usable checking for sysinfo.mem_unit... no checking for sysconf... yes checking size of int... (cached) 8 checking whether memmove handles overlaps... yes checking for _xpg4_setrunelocale in -lxpg4... no checking how to create tags... ctags -t checking how to run man with a section nr... man -s checking --disable-nls argument... no checking for msgfmt... msgfmt checking for NLS... no "po/Makefile" - disabled checking dlfcn.h usability... yes checking dlfcn.h presence... yes checking for dlfcn.h... yes checking for dlopen()... yes checking for dlsym()... yes checking setjmp.h usability... yes checking setjmp.h presence... yes checking for setjmp.h... yes checking for GCC 3 or later... yes configure: updating cache auto/config.cache configure: creating auto/config.status config.status: creating auto/config.mk config.status: creating auto/config.h Make: make Starting make in the src directory. If there are problems, cd to the src directory and run make there cd src && make first mkdir objects CC="gcc -Iproto -DHAVE_CONFIG_H -DFEAT_GUI_GTK -I/usr/include/gtk-2.0 -I/usr/lib/gtk-2.0/include -I/usr/include/atk-1.0 -I/usr/include/pango-1.0 -I/usr/openwin/include -I/usr/sfw/include -I/usr/sfw/include/freetype2 -I/usr/include/glib-2.0 -I/usr/lib/glib-2.0/include -I/usr/openwin/include -I/opt/sfw/lib/ruby/1.6/sparc-solaris2.10 " srcdir=. sh ./osdef.sh gcc -c -I. -Iproto -DHAVE_CONFIG_H -DFEAT_GUI_GTK -I/usr/include/gtk-2.0 -I/usr/lib/gtk-2.0/include -I/usr/include/atk-1.0 -I/usr/include/pango-1.0 -I/usr/openwin/include -I/usr/sfw/include -I/usr/sfw/include/freetype2 -I/usr/include/glib-2.0 -I/usr/lib/glib-2.0/include -g -O2 -I/usr/openwin/include -I/opt/sfw/lib/ruby/1.6/sparc-solaris2.10 -o objects/buffer.o buffer.c In file included from os_unix.h:29, from vim.h:245, from buffer.c:28: /usr/include/sys/stat.h:251: error: syntax error before "blksize_t" /usr/include/sys/stat.h:255: error: syntax error before '}' token /usr/include/sys/stat.h:309: error: syntax error before "blksize_t" /usr/include/sys/stat.h:310: error: conflicting types for 'st_blocks' /usr/include/sys/stat.h:252: error: previous declaration of 'st_blocks' was here /usr/include/sys/stat.h:313: error: syntax error before '}' token In file included from /opt/local/bin/../lib/gcc/sparc-sun-solaris2.6/3.4.6/include/sys/signal.h:132, from /usr/include/signal.h:26, from os_unix.h:163, from vim.h:245, from buffer.c:28: /usr/include/sys/siginfo.h:259: error: syntax error before "ctid_t" /usr/include/sys/siginfo.h:292: error: syntax error before '}' token /usr/include/sys/siginfo.h:294: error: syntax error before '}' token /usr/include/sys/siginfo.h:390: error: syntax error before "ctid_t" /usr/include/sys/siginfo.h:398: error: conflicting types for '__fault' /usr/include/sys/siginfo.h:267: error: previous declaration of '__fault' was here /usr/include/sys/siginfo.h:404: error: conflicting types for '__file' /usr/include/sys/siginfo.h:273: error: previous declaration of '__file' was here /usr/include/sys/siginfo.h:420: error: conflicting types for '__prof' /usr/include/sys/siginfo.h:287: error: previous declaration of '__prof' was here /usr/include/sys/siginfo.h:424: error: conflicting types for '__rctl' /usr/include/sys/siginfo.h:291: error: previous declaration of '__rctl' was here /usr/include/sys/siginfo.h:426: error: syntax error before '}' token /usr/include/sys/siginfo.h:428: error: syntax error before '}' token /usr/include/sys/siginfo.h:432: error: syntax error before "k_siginfo_t" /usr/include/sys/siginfo.h:437: error: syntax error before '}' token In file included from /usr/include/signal.h:26, from os_unix.h:163, from vim.h:245, from buffer.c:28: /opt/local/bin/../lib/gcc/sparc-sun-solaris2.6/3.4.6/include/sys/signal.h:173: error: syntax error before "siginfo_t" In file included from os_unix.h:163, from vim.h:245, from buffer.c:28: /usr/include/signal.h:111: error: syntax error before "siginfo_t" /usr/include/signal.h:113: error: syntax error before "siginfo_t" buffer.c: In function `buflist_new': buffer.c:1502: error: storage size of 'st' isn't known buffer.c: In function `buflist_findname': buffer.c:1989: error: storage size of 'st' isn't known buffer.c: In function `setfname': buffer.c:2578: error: storage size of 'st' isn't known buffer.c: In function `otherfile_buf': buffer.c:2836: error: storage size of 'st' isn't known buffer.c: In function `buf_setino': buffer.c:2874: error: storage size of 'st' isn't known buffer.c: In function `buf_same_ino': buffer.c:2894: error: dereferencing pointer to incomplete type buffer.c:2895: error: dereferencing pointer to incomplete type *** Error code 1 make: Fatal error: Command failed for target `objects/buffer.o' Current working directory /home/xluntor/vim72/src *** Error code 1 make: Fatal error: Command failed for target `first'

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• Reading input from a text file, omits the first and adds a nonsense value to the end?

  - by Greenhouse Gases

  Hi there When I input locations from a txt file I am getting a peculiar error where it seems to miss off the first entry, yet add a garbage entry to the end of the link list (it is designed to take the name, latitude and longitude for each location you will notice). I imagine this to be an issue with where it starts collecting the inputs and where it stops but I cant find the error!! It reads the first line correctly but then skips to the next before adding it because during testing for the bug it had no record of the first location Lisbon though whilst stepping into the method call it was reading it. Very bizarre but hopefully someone knows the issue. Here is firstly my header file: #include <string> struct locationNode { char nodeCityName [35]; double nodeLati; double nodeLongi; locationNode* Next; void CorrectCase() // Correct upper and lower case letters of input { int MAX_SIZE = 35; int firstLetVal = this->nodeCityName[0], letVal; int n = 1; // variable for name index from second letter onwards if((this->nodeCityName[0] >90) && (this->nodeCityName[0] < 123)) // First letter is lower case { firstLetVal = firstLetVal - 32; // Capitalise first letter this->nodeCityName[0] = firstLetVal; } while(n <= MAX_SIZE - 1) { if((this->nodeCityName[n] >= 65) && (this->nodeCityName[n] <= 90)) { letVal = this->nodeCityName[n] + 32; this->nodeCityName[n] = letVal; } n++; } //cityNameInput = this->nodeCityName; } }; class Locations { private: int size; public: Locations(){ }; // constructor for the class locationNode* Head; //int Add(locationNode* Item); }; And here is the file containing main: // U08221.cpp : main project file. #include "stdafx.h" #include "Locations.h" #include <iostream> #include <string> #include <fstream> using namespace std; int n = 0,x, locationCount = 0, MAX_SIZE = 35; string cityNameInput; char targetCity[35]; bool acceptedInput = false, userInputReq = true, match = false, nodeExists = false;// note: addLocation(), set to true to enable user input as opposed to txt file locationNode *start_ptr = NULL; // pointer to first entry in the list locationNode *temp, *temp2; // Part is a pointer to a new locationNode we can assign changing value followed by a call to Add locationNode *seek, *bridge; void setElementsNull(char cityParam[]) { int y=0, count =0; while(cityParam[y] != NULL) { y++; } while(y < MAX_SIZE) { cityParam[y] = NULL; y++; } } void addLocation() { temp = new locationNode; // declare the space for a pointer item and assign a temporary pointer to it if(!userInputReq) // bool that determines whether user input is required in adding the node to the list { cout << endl << "Enter the name of the location: "; cin >> temp->nodeCityName; temp->CorrectCase(); setElementsNull(temp->nodeCityName); cout << endl << "Please enter the latitude value for this location: "; cin >> temp->nodeLati; cout << endl << "Please enter the longitude value for this location: "; cin >> temp->nodeLongi; cout << endl; } temp->Next = NULL; //set to NULL as when one is added it is currently the last in the list and so can not point to the next if(start_ptr == NULL){ // if list is currently empty, start_ptr will point to this node start_ptr = temp; } else { temp2 = start_ptr; // We know this is not NULL - list not empty! while (temp2->Next != NULL) { temp2 = temp2->Next; // Move to next link in chain until reach end of list } temp2->Next = temp; } ++locationCount; // increment counter for number of records in list if(!userInputReq){ cout << "Location sucessfully added to the database! There are " << locationCount << " location(s) stored" << endl; } } void populateList(){ ifstream inputFile; inputFile.open ("locations.txt", ios::in); userInputReq = true; temp = new locationNode; // declare the space for a pointer item and assign a temporary pointer to it do { inputFile.get(temp->nodeCityName, 35, ' '); setElementsNull(temp->nodeCityName); inputFile >> temp->nodeLati; inputFile >> temp->nodeLongi; setElementsNull(temp->nodeCityName); if(temp->nodeCityName[0] == 10) //remove linefeed from input { for(int i = 0; temp->nodeCityName[i] != NULL; i++) { temp->nodeCityName[i] = temp->nodeCityName[i + 1]; } } addLocation(); } while(!inputFile.eof()); userInputReq = false; cout << "Successful!" << endl << "List contains: " << locationCount << " entries" << endl; cout << endl; inputFile.close(); } bool nodeExistTest(char targetCity[]) // see if entry is present in the database { match = false; seek = start_ptr; int letters = 0, letters2 = 0, x = 0, y = 0; while(targetCity[y] != NULL) { letters2++; y++; } while(x <= locationCount) // locationCount is number of entries currently in list { y=0, letters = 0; while(seek->nodeCityName[y] != NULL) // count letters in the current name { letters++; y++; } if(letters == letters2) // same amount of letters in the name { y = 0; while(y <= letters) // compare each letter against one another { if(targetCity[y] == seek->nodeCityName[y]) { match = true; y++; } else { match = false; y = letters + 1; // no match, terminate comparison } } } if(match) { x = locationCount + 1; //found match so terminate loop } else{ if(seek->Next != NULL) { bridge = seek; seek = seek->Next; x++; } else { x = locationCount + 1; // end of list so terminate loop } } } return match; } void deleteRecord() // complete this { int junction = 0; locationNode *place; cout << "Enter the name of the city you wish to remove" << endl; cin >> targetCity; setElementsNull(targetCity); if(nodeExistTest(targetCity)) //if this node does exist { if(seek == start_ptr) // if it is the first in the list { junction = 1; } if(seek != start_ptr && seek->Next == NULL) // if it is last in the list { junction = 2; } switch(junction) // will alter list accordingly dependant on where the searched for link is { case 1: start_ptr = start_ptr->Next; delete seek; --locationCount; break; case 2: place = seek; seek = bridge; delete place; --locationCount; break; default: bridge->Next = seek->Next; delete seek; --locationCount; break; } } else { cout << targetCity << "That entry does not currently exist" << endl << endl << endl; } } void searchDatabase() { char choice; cout << "Enter search term..." << endl; cin >> targetCity; if(nodeExistTest(targetCity)) { cout << "Entry: " << endl << endl; } else { cout << "Sorry, that city is not currently present in the list." << endl << "Would you like to add this city now Y/N?" << endl; cin >> choice; /*while(choice != ('Y' || 'N')) { cout << "Please enter a valid choice..." << endl; cin >> choice; }*/ switch(choice) { case 'Y': addLocation(); break; case 'N': break; default : cout << "Invalid choice" << endl; break; } } } void printDatabase() { temp = start_ptr; // set temp to the start of the list do { if (temp == NULL) { cout << "You have reached the end of the database" << endl; } else { // Display details for what temp points to at that stage cout << "Location : " << temp->nodeCityName << endl; cout << "Latitude : " << temp->nodeLati << endl; cout << "Longitude : " << temp->nodeLongi << endl; cout << endl; // Move on to next locationNode if one exists temp = temp->Next; } } while (temp != NULL); } void nameValidation(string name) { n = 0; // start from first letter x = name.size(); while(!acceptedInput) { if((name[n] >= 65) && (name[n] <= 122)) // is in the range of letters { while(n <= x - 1) { while((name[n] >=91) && (name[n] <=97)) // ERROR!! { cout << "Please enter a valid city name" << endl; cin >> name; } n++; } } else { cout << "Please enter a valid city name" << endl; cin >> name; } if(n <= x - 1) { acceptedInput = true; } } cityNameInput = name; } int main(array<System::String ^> ^args) { //main contains test calls to functions at present cout << "Populating list..."; populateList(); printDatabase(); deleteRecord(); printDatabase(); cin >> cityNameInput; } The text file contains this (ignore the names, they are just for testing!!): Lisbon 45 47 Fattah 45 47 Darius 42 49 Peter 45 27 Sarah 85 97 Michelle 45 47 John 25 67 Colin 35 87 Shiron 40 57 George 34 45 Sean 22 33 The output omits Lisbon, but adds on a garbage entry with nonsense values. Any ideas why? Thank you in advance.

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