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  • Attend This Webcast To Learn How CG Manufacturers Are Stepping Up Their Efforts to Sell to Consumers

    - by Michael Hylton
    Going Direct to Consumer is top of mind with executives in the Consumer Goods (CG) industry today. But are companies ready to engage? Recently, the Economist Intelligence Unit (EIU) conducted research sponsored by Oracle to better understand how Consumer Goods companies are engaging directly with consumers today and in the future. The survey involved CG executives across the globe as well as in-depth interviews with corporate leaders in the industry to explore their direct-to-consumer initiatives. Some key findings include: Pushing traditional media through new media channels is not enough to reach today's more plugged in, product-savvy consumer CG companies are experimenting with new ways to establish and enhance direct, two-way relationships with their target consumers across multiple channels to enhance brand loyalty and drive product sales Survey respondents and other CG executives see their nascent e-commerce efforts as complimentary to, not competing with, existing retail channels. This webinar will review the results of the research and panelists will discuss what CG companies worldwide are thinking as they deploy their direct-to-consumer strategies in an effort to engage directly with today's empowered consumer.

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  • Communications: Customer Experience

    - by Michael Seback
    What might a new customer experience look like in Communications? Could a customer research comments from social networks, buy online and be geo directed to a nearby store to pick up the device?  Could the customer be contacted proactively that he is approaching a data threshold for a smart phone and be offered value added options to manage usage? Could the customer upgrade video features interactively and leverage loyalty points for payment? Watch this short Communications Customer Experience story to see a scenario that addresses these challenges and many more.   Learn about the Oracle Customer Experience and Oracle Communications.

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  • ICS attachments disappear after migrating to exchange 2007

    - by jdiaz
    We currently have a small c# script that pulls a calendar appointment from Siebel OnDemand and mails it out to our users using smtp. This all worked before we migrated some users to Exchange 2007 this weekend. Now the .ics calendar file doesn't show up for those that have been migrated but still show up for those who haven't. The Exchange team says there isn't a problem with our servers. Has anyone seen this type of problem? Any solutions?

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  • Non perdere la possibilità di incontrare i membri dell’Oracle Real-Time Decisions Customer Advisory Board!

    - by Silvia Valgoi
    Quest’anno, in via del tutto eccezionale, vengono aperte le porte dell’appuntamento annuale che Oracle dedica ai clienti di alcune specifiche Applicazioni: si incontreranno a Roma il prossimo 20 giugno 2012  i clienti mondiali della soluzione Oracle Real-Time Decisions (RTD). E’ una occasione unica per sentire direttamente da chi ha implementato questa soluzione quali siano stati i reali ritorni sugli investimenti e per parlare direttamente con loro in un contesto internazionale. La testimonianza di  Dell - che presenterà l’utilizzo di RTD  integrato anche a Siebel - la partecipazione di  BT, Deutsch Telecom, United Airlines, Bouygues Telecom, Dell e RoomKe, fanno di questo appuntamento un momento importante per tutti coloro che vedono nel Real-Time Decisions un tassello importante per le loro strategie di Customer Experience Management. Sei interessato? http://www.oracle.com/goto/RealTimeDecisions

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  • Value Chain Planning in Las Vegas

    - by Paul Homchick
    Several Oracle Value Chain Planning experts will be presenting at the Mandalay Bay Convention Center in Las Vegas, for Collaborate 2010- April 18th- 22nd, 2010. We have five sessions as follows: Monday, April 19, 1:15 pm - 2:15 pm, Breakers H, Roger Goossens VCP Vice President Leveraging Oracle Value Chain Planning for Your Planning Business Transformation Monday, April 19th, 2010- 1.15 pm-2.15 pm, Breakers D, Rich Caballero, CRM Vice President Delivering Superior Customer Service with Oracle's Siebel Service Applications Wednesday, April 21, 2:15 pm - 3:15 pm, Mandalay Bay Ballroom A, Roger Goossens VCP Vice President Value Chain Planning for JD Edwards EnterpriseOne We will also be in the demogrounds, so stop by to see the latest VCP innovations from Oracle and talk to our experts.

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  • Oracle and ATG: The Next Generation of Customer Experience

    - by divya.malik
    Oracle today announced that it has completed the acquisition of Art Technology Group (ATG), Inc. In a webcast this morning, Thomas Kurian, Executive Vice President, Oracle Anthony Lye, Senior Vice President, CRM at Oracle and  Ken Volpe, Senior Vice President of Products and Technology from ATG, presented the rationale, strategy and future direction with this acquisition, ATG is a leading E-Commerce service provider and Oracle is a leading CRM and Retail Applications provider, which makes it a winning team. There has been a lot of positive feedback from the analysts, press as well as customers. “As a customer of both Oracle and ATG, we view the integration of the two companies as a natural fit,” said Kevin Cunnington, Global Head of Online, Vodafone Group. “We look forward to new efficiencies that address our online and cross-channel business strategies and help us further provide superior customer experiences.” For more information about Oracle and ATG: Overiew and FAQs Webcast Press Release Technorati Tags: oracle,oracle siebel crm,atg,crm

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  • Geszti Péter a HOUG konferencián

    - by Lajos Sárecz
    Közel 100%-os a HOUG konferencia programja, így a március 29. kedd délelotti plenáris eloadások is már ismertek. Dr. Magyar Gábor HOUG elnök és Reményi Csaba Oracle ügyvezeto mellett a Budapesti Corvinus Egyetemrol Dr. Bodnár Viktória tart egy érdekes eloadást "Hogyan reagálnak a vezetok a környezeti változásra?" címmel, illetve a "sztárvendég" Geszti Péter lesz, aki az innováció és kreativitás témában osztja meg velünk tudását és tapasztalatait. Hogy milyen más indokokat lehet felsorolni amellett, hogy valaki regisztráljon és részt vegyen a konferencián, arra idézném a weblapot: Miért érdemes még eljönni az idei konferenciára? Azért, * mert ez az elso HOUG konferencia az Oracle-Sun egyesülést követoen; * mert megismerheti az ügyfelek korábbi tapasztalatait, már hardware témában is, * mert bemutatkozik az ExaLogic, az alkalmazásszerver feladatokra optimalizált hardver-szoftver célrendszer; * mert a résztvevok számára nyílt oktatások, workshopok állnak rendelkezésre végig a konferencia során; * mert megismerheti az iparági legjobb gyakorlatokat az Oracle alkalmazásokra - Siebel, Hyperion, E-Business Suite, Policy Automation. * mert találkozhat a HOUG Egyesület új elnökségével, megismerheti terveiket.

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  • Not to miss! Today’s web seminar on content integration with Oracle Apps

    - by Lance Shaw
    Hello everyone.  The first web seminar in a three-part series kicks off later today, focused on the value of delivering and controlling the flow of content in the context of your most critical business applications.   If you are using Oracle E-Business Suite, PeopleSoft Enterprise, JD Edwards EnterpriseOne or Siebel CRM, we heartily recommend you investigate the value of centralizing the delivery of scanned images, forms, faxes and digital documents within those processes.  The improvements in efficiency and productivity can result in some impressive cost savings. One customer recently reported that they had realized an impressive ROI of 180% and that the investment in this new technology had paid for itself in a mere 6 months.  We hope you can spare some time today to join us at 1pm Eastern Time / 10am Pacific Time / 18:00 GMT. We think you will find it time well spent.   Click here to attend.  We look forward to seeing you there!

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  • Heterogén adatelérés OWB-vel: ODI EE Enterprise ETL

    - by Fekete Zoltán
    Az elozo ketto blogbejegyzéshez kapcsolódva felmerül a kérdés: Hogyan lehet az Oracle Warehouse Builderrel heterogén adatforrásokat elérni? Ajánlott olvasmány: Oracle Warehouse Builder 11gR2: OWB ETL Using ODI Knowledge Modules Természetesen az OWB az Oracle Database Heterogeneous Services-zel ODBC-vel illetve Oracle Gateway-k alkalmazásával eddig is lehetett mindenféle ODBC kompatibilis továbbá mainframe-es adatbázisokat elérni. Oracle Database Gateways: MS SQL Server, Sybase, Teradata, Informix, ODBC, DRDA, APPC, WebSphere MQ, DB2, DB2/400. A megfelelo Application Adapters megvásárlásával lehet csatlakozni az OWB-vel például a következo forrásokhoz: SAP, Oracle E-Business Suite, Peoplesoft, Siebel, Oracle Customer Data Hub (CDH), Universal Customer Master (UCM), Product Information Management (PIM). Az OWB 11gR2-tol kezdve az OWB tudja használni az Oracle Data Integrator Knowledge moduljait a heterogén adatelérésre, ez JDBC-vel illetve más heterogén elérési módokkal. Ajánlott olvasmány: Oracle Warehouse Builder 11gR2: OWB ETL Using ODI Knowledge Modules Letöltés: Oracle Warehouse Builder. BTW az OWB Java-s kliens szoftver Linux-on és Windows-on is használható. A szerver oldal pedig természetesen az Oracle adatbázisban fut: Solaris, Linux, HP-UX, AIX, Windows operációs rendszereken.

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  • Oracle University Neue Kurse (Week 10)

    - by swalker
    In der letzten Woche wurden von Oracle University folgende neue Kurse (bzw. Versionen davon) veröffentlicht: Database RAC & Grid Infrastructure for Oracle Solaris System Administration (1 day) Oracle Database 11g: Performance Tuning (Training On Demand) Development Tools Oracle Database: Program with PL/SQL (Training On Demand) MySQL MySQL for Database Administrators (Training On Demand) Fusion Middleware Oracle WebCenter Portal 11g: Build Portals With Spaces (3 days) Oracle WebCenter Content 11g: Site Studio Essentials (5 days) Oracle BPM 11g Modeling (3 days) Business Intelligence & Datawarehousing Oracle BI Applications 7.9.6: Implementation for Oracle EBS (4 days) Oracle BI Applications 7.9.6: Implementation for Siebel CRM (4 days) Oracle BI 11g R1: Build Repositories (Training on Demand) Fusion Applications Fusion Applications: Extend Applications with ADF (5 days) E-Business Suite R12.x Extend Oracle Applications: Building OA Framework Applications (Training On Demand) PeopleSoft PeopleSoft Integration Tools Rel 8.50 (Training On Demand) Wenn Sie weitere Einzelheiten erfahren oder sich über Kurstermine informieren möchten, wenden Sie sich einfach an Ihr lokales Oracle University-Team in.

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  • Oracle University Nuevos cursos (Week 10)

    - by swalker
    Oracle University ha publicado recientemenete las siguentes formaciones (o versiones) nuevos: Database RAC & Grid Infrastructure for Oracle Solaris System Administration (1 day) Oracle Database 11g: Performance Tuning (Training On Demand) Development Tools Oracle Database: Program with PL/SQL (Training On Demand) MySQL MySQL for Database Administrators (Training On Demand) Fusion Middleware Oracle WebCenter Portal 11g: Build Portals With Spaces (3 days) Oracle WebCenter Content 11g: Site Studio Essentials (5 days) Oracle BPM 11g Modeling (3 days) Business Intelligence & Datawarehousing Oracle BI Applications 7.9.6: Implementation for Oracle EBS (4 days) Oracle BI Applications 7.9.6: Implementation for Siebel CRM (4 days) Oracle BI 11g R1: Build Repositories (Training on Demand) Fusion Applications Fusion Applications: Extend Applications with ADF (5 days) E-Business Suite R12.x Extend Oracle Applications: Building OA Framework Applications (Training On Demand) PeopleSoft PeopleSoft Integration Tools Rel 8.50 (Training On Demand) Póngase en contacto con el equipo local de Oracle University para conocer las fechas y otros detalles de los cursos.

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  • Fusion Applications Outreach Continues: Europe

    - by mvaughan
    By Misha Vaughan, Applications User Experience The Oracle Applications User Experience team recently completed training in Europe for a select group of Oracle application solution consultants. The goal was to educate them about Oracle's investment in the Fusion User Experience. This group of newly trained Applications User Experience Sales Ambassadors (SAMBA), continues a program of educational outreach about Oracle's investment in usability across the suites. Katie Candland, Director, Applications User Experience, talks about the Fusion User Experience in Munich, Germany, recently. If you would like to hear more about the Fusion User Experience, Oracle's deep investment in this space, and how it extends to our existing product lines including JD Edwards, Siebel, E-Business Suite, and more, feel free to contact us. We can point you to a resource local to your area, including specially trained speakers 

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  • Lower Your Application Infrastructure Costs w/Oracle Database 11g

    - by john.brust
    Oracle Database 11g is designed to support enterprise applications, including Oracle E-Business Suite, Oracle PeopleSoft, and Oracle Siebel. And every Oracle customer can benefit from the performance, reliability, and security that Oracle Database 11g brings to these applications. Plus, Oracle Database 11g, helps you drive down your IT infrastructure costs. Join us next Friday for a webcast conversation with database expert Mark Townsend, Vice President of Oracle's Server Technology Division, to learn how you can benefit from running your applications on Oracle Database 11g. At the end of the presentation, we'll open up for live Q&A for approximately 30 minutes. Register now for our Friday, April 23rd, 2010 9:30am PT | 12:30pm ET live webcast.

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  • Supercharging the Performance of Your Front-Office Applications @ OOW'12

    - by Sanjeev Sharma
    [Re-posted from here.] You can increase customer satisfaction, brand equity, and ultimately top-line revenue by deploying  Oracle ATG Web Commerce, Oracle WebCenter Sites, Oracle Endeca applications, Oracle’s  Siebel applications, and other front-office applications on Oracle Exalogic, Oracle’s combination  of hardware and software for applications and middleware. Join me (Sanjeev Sharma) and my colleague, Kelly Goetsch, at the following conference session at Oracle Open World to find out how Customer Experience can be transformed with Oracle Exalogic: Session:  CON9421 - Supercharging the Performance of Your Front-Office Applications with Oracle ExalogicDate: Wednesday, 3 Oct, 2012Time: 10:15 am - 11:15 am (PST)Venue: Moscone South (309)

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  • Oracle University Nouveaux cours (Week 10)

    - by swalker
    Parmi les nouveautés d’Oracle Université de ce mois-ci, vous trouverez : Database RAC & Grid Infrastructure for Oracle Solaris System Administration (1 day) Oracle Database 11g: Performance Tuning (Training On Demand) Development Tools Oracle Database: Program with PL/SQL (Training On Demand) MySQL MySQL for Database Administrators (Training On Demand) Fusion Middleware Oracle SOA Suite 11g : Concepts de base (3 days) Oracle WebCenter Portal 11g: Build Portals With Spaces (3 days) Oracle WebCenter Content 11g: Site Studio Essentials (5 days) Oracle BPM 11g Modeling (3 days) Business Intelligence & Datawarehousing Oracle BI 11g : Mise à niveau et nouvelles fonctionnalités (2 days) Oracle BI Applications 7.9.6: Implementation for Oracle EBS (4 days) Oracle BI Applications 7.9.6: Implementation for Siebel CRM (4 days) Oracle BI 11g R1: Build Repositories (Training on Demand) Fusion Applications Fusion Applications: Extend Applications with ADF (5 days) E-Business Suite R12.x Extend Oracle Applications: Building OA Framework Applications (Training On Demand) PeopleSoft PeopleSoft Integration Tools Rel 8.50 (Training On Demand) Contacter l’équipe locale d’Oracle University pour toute information et dates de cours.

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  • Oracle Applications Guidance for Exalogic

    - by james.bayer
    Exalogic is continuing to help Oracle deliver on the tagline “Hardware and Software – Engineered to Work Together”.  My Oracle Support article ID 1302529.1 was just posted and enumerates various Oracle Applications versions that are recommended for deployment on Exalogic.  Please access the note via My Oracle Support for the details.  These applications currently include: Oracle Applications such as E-Business Suite, Siebel, PeopleSoft Enterprise, and JD Edwards EnterpriseOne Utilities Applications including Mobile Workforce Management, Meter Data Management, and Customer Care and Billing Oracle Retail Applications Merchandising Operations Management and Merchandising Planning & Optimization modules The reference video below offers a great explanation for how Exalogic can be an ideal platform for Oracle software including Oracle Applications.

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  • Compelling Reasons For Migrating to Oracle Database 11g

    - by margaret hamburger
    IDC's white paper Maximizing Your Investment in Oracle Application Software: The Case for Migrating to Oracle Database 11g  describes compelling business, operational, and technical reasons for Oracle application customers to upgrade or Oracle Database 11g. In researching this paper, IDC found that the upgrade process is smooth, the latest version offers key benefits over older versions, and the new features and procedures are easy to learn and well worth implementing. The paper highlights users of Oracle applications, such as Oracle's PeopleSoft Enterprise applications, Siebel Customer Relationship Management (CRM) applications, and Oracle E-Business Suite. It includes a review of Oracle Database 11g improvements and new features along with best practices from Oracle users who upgraded to Oracle Database 11g.

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  • Oracle - A Leader in Gartner's MQ for Master Data Management for Customer Data

    - by Mala Narasimharajan
      The Gartner MQ report for Master Data Management of Customer Data Solutions is released and we're proud to say that Oracle is in the leaders' quadrant.  Here's a snippet from the report itself:  " “Oracle has a strong, though complex, portfolio of domain-specific MDM products that include prepackaged data models. Gartner estimates that Oracle now has over 1,500 licensed MDM customers, including 650 customers managing customer data. The MDM portfolio includes three products that address MDM of customer data solution needs: Oracle Fusion Customer Hub (FCH), Oracle CDH and Oracle Siebel UCM. These three MDM products are positioned for different segments of the market and Oracle is progressively moving all three products onto a common MDM technology platform..." (Gartner, Oct 18, 2012)  For more information on Oracle's solutions for customer data in Master Data Management, click here.  

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  • Maximize Performance and Availability with Oracle Data Integration

    - by Tanu Sood
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri; mso-bidi-font-family:"Times New Roman";} Alert: Oracle is hosting the 12c Launch Webcast for Oracle Data Integration and Oracle Golden Gate on Tuesday, November 12 (tomorrow) to discuss the new capabilities in detail and share customer perspectives. Hear directly from customer experts and executives from SolarWorld Industries America, British Telecom and Rittman Mead and get your questions answered live by product experts. Register for this complimentary webcast today and join in the discussion tomorrow. Author: Irem Radzik, Senior Principal Product Director, Oracle Organizations that want to use IT as a strategic point of differentiation prefer Oracle’s complete application offering to drive better business performance and optimize their IT investments. These enterprise applications are in the center of business operations and they contain critical data that needs to be accessed continuously, as well as analyzed and acted upon in a timely manner. These systems also need to operate with high-performance and availability, which means analytical functions should not degrade applications performance, and even system maintenance and upgrades should not interrupt availability. Oracle’s data integration products, Oracle Data Integrator, Oracle GoldenGate, and Oracle Enterprise Data Quality, provide the core foundation for bringing data from various business-critical systems to gain a broader, unified view. As a more advance offering to 3rd party products, Oracle’s data integration products facilitate real-time reporting for Oracle Applications without impacting application performance, and provide ability to upgrade and maintain the system without taking downtime. Oracle GoldenGate is certified for Oracle Applications, including E-Business Suite, Siebel CRM, PeopleSoft, and JD Edwards, for moving transactional data in real-time to a dedicated operational reporting environment. This solution allows the app users to offload the resource-heavy queries to the reporting instance(s), reducing CPU utilization, improving OLTP performance, and extending the lifetime of existing IT assets. In addition, having a dedicated reporting instance with up-to-the-second transactional data allows optimizing the reporting environment and even decreasing costs as GoldenGate can move only the required data from expensive mainframe environments to cost-efficient open system platforms.  With real-time data replication capabilities GoldenGate is also certified to enable application upgrades and database/hardware/OS migration without impacting business operations. GoldenGate is certified for Siebel CRM, Communications Billing and Revenue Management and JD Edwards for supporting zero downtime upgrades to the latest app version. GoldenGate synchronizes a parallel, upgraded system with the old version in real time, thus enables continuous operations during the process. Oracle GoldenGate is also certified for minimal downtime database migrations for Oracle E-Business Suite and other key applications. GoldenGate’s solution also minimizes the risk by offering a failback option after the switchover to the new environment. Furthermore, Oracle GoldenGate’s bidirectional active-active data replication is certified for Oracle ATG Web Commerce to enable geographically load balancing and high availability for ATG customers. For enabling better business insight, Oracle Data Integration products power Oracle BI Applications with high performance bulk and real-time data integration. Oracle Data Integrator (ODI) is embedded in Oracle BI Applications version 11.1.1.7.1 and helps to integrate data end-to-end across the full BI Applications architecture, supporting capabilities such as data-lineage, which helps business users identify report-to-source capabilities. ODI is integrated with Oracle GoldenGate and provides Oracle BI Applications customers the option to use real-time transactional data in analytics, and do so non-intrusively. By using Oracle GoldenGate with the latest release of Oracle BI Applications, organizations not only leverage fresh data in analytics, but also eliminate the need for an ETL batch window and minimize the impact on OLTP systems. You can learn more about Oracle Data Integration products latest 12c version in our upcoming launch webcast and access the app-specific free resources in the new Data Integration for Oracle Applications Resource Center.

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  • Disconnected Online Customer Experience? Connect It with Oracle WebCenter

    - by Christie Flanagan
    Engage. Empower. Optimize. Today's customers have higher expectations and more choices than ever before. Successful organizations must deliver an engaging online experience that is personalized, interactive and consistent across all phases of the customer journey. This requires a new approach that connects and optimizes all customer touch points as they research, select and transact with your brand. Attend this webcast to learn how Oracle WebCenter: Works with Oracle ATG Commerce and Oracle Endeca to deliver consistent and engaging browsing, shopping and search experiences across all of your customer facing websites Enables you to optimize the performance of your online initiatives through integration with Oracle Real-Time Decisions for automated targeting and segmentation Connects with Siebel CRM to maintain a single view of the customer and integrate campaigns across channels Register now for the Webcast. Register Now Thurs., November 8, 2012 10 a.m. PT / 1 p.m. ET Presented by: Joshua DuhlSenior Principal Product ManagerOracle WebCenter Christie FlanaganDirector of Product MarketingOracle WebCenter

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  • Oracle University Nuovi corsi (Week 10)

    - by swalker
    Oracle University ha recentemente rilasciato i seguenti nuovi corsi in inglese: Database RAC & Grid Infrastructure for Oracle Solaris System Administration (1 day) Oracle Database 11g: Performance Tuning (Training On Demand) Development Tools Oracle Database: Program with PL/SQL (Training On Demand) MySQL MySQL for Database Administrators (Training On Demand) Fusion Middleware Oracle WebCenter Portal 11g: Build Portals With Spaces (3 days) Oracle WebCenter Content 11g: Site Studio Essentials (5 days) Oracle BPM 11g Modeling (3 days) Business Intelligence & Datawarehousing Oracle BI Applications 7.9.6: Implementation for Oracle EBS (4 days) Oracle BI Applications 7.9.6: Implementation for Siebel CRM (4 days) Oracle BI 11g R1: Build Repositories (Training on Demand) Fusion Applications Fusion Applications: Extend Applications with ADF (5 days) E-Business Suite R12.x Extend Oracle Applications: Building OA Framework Applications (Training On Demand) PeopleSoft PeopleSoft Integration Tools Rel 8.50 (Training On Demand) Per ulteriori informazioni e per conoscere le date dei corsi, contattate il vostro Oracle University team locale.

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  • Oracle Process Accelerators Release 11.1.1.7.0 Now Available

    - by Cesare Rotundo
    The new Oracle Process Accelerators (PA) Release (11.1.1.7.0) delivers key functionality in many dimensions: new PAs across industries, new functionality in preexisting PAs, and an improved installation process. All PAs in Release 11.1.1.7.0 run on the latest Oracle BPM Suite and SOA Suite, 11.1.1.7. New PAs include: Financial Reports Approval (FRA): end-to-end solution for efficient and controlled Financial Report review and approval process, enabling financial analysts and decision makers to collaborate around Excel. Electronic Forms Management (EFM): supports the process to design and expose eForms with the ability to quickly design eForms and associate approval processes to them, and to then enable users to select, fill, and submit eForms for approval Mobile Data Offloading (MDO): enables telecommunications providers to reduce congestion on cellular networks and lower cost of operations by using Oracle Event Processing (OEP) and BAM to switch devices from cellular networks to Wi-Fi. By adopting the latest PA release , customers will also be able to better identify and kick-start smart extension of their processes where business steps are supported by Apps: PA 11.1.1.7.0 includes out-of-the-box business process extension scenarios with Oracle Apps such as Siebel (FSLO) and PeopleSoft (EOB).

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  • Private Cloud: Putting some method behind the madness

    - by Sudip Datta
    Finally, I decided to join the blogging community. And what could be a better time to start than the week after OpenWorld 2012. 50K+ attendees, demonstrations, speaker sessions and a whole lot of buzz on Oracle Cloud..It was raining clouds in this year's Openworld. I am not here to write about Oracle's cloud strategy in general, but on Enterprise Manager's cloud management capabilities. This year's Openworld was the first after we announced the 12c Cloud Control and we were happy to share the stage with quite a few early adopters. Stay tuned for videos from our customers and partners, I will post them as they get published. I met a number of platform administrators in Oracle-DBAs, Middleware Admins, SOA Admins...The cloud has affected them all, at least to the point where it beckoned more than just curiosity..Most IT infrastructure are already heavily virtualized (on VMWare and on others including Oracle VM), and some would claim they are already on “cloud” (at least their Sysadmins told them so). But none of them were confident of the benefits because their pain points continued to grow.. Isn't cloud supposed to ease those? Instead, they were chasing hundreds of databases running on hundreds of VMs, often with as much certainty propounded by Heisenberg. What happened to the age-old IT discipline around administration, compliance, configuration management? VMs are great for what they are. I personally think they have opened the doors to new approaches in which an application stack gets provisioned and updated. In fact, Enterprise Manager 12c is possibly the only tool out there that can provision full-fledged application as VM Assemblies. In this year's Openworld, customers talked on how they provisioned RAC and Siebel assemblies, which as the techies out there know, are not trivial (hearing provisioning time for Siebel down from weeks to hours was gratifying indeed). However, I do have an issue with a "one-size fits all" approach to cloud. In a week's span, I met several personas: Project owners requiring an EC2 like VM instance for their projects Admins needing the same for Sparc-Solaris. DBAs requiring dedicated databases for new projects APEX Developers needing just a ready-to-consume schema as a service Java Developers looking for a runtime platform QA engineers needing a fast clone of their production environment If you drill down further, you will end up peeling more layers of the details. For example, the requirements for Load testing and Functional testing are very different. For Load testing the test environment should ideally be the same as the production. You shouldn't run production on Exadata and load test on a VM; they will just not be good representations of one another. For Functional testing it does not possibly matter. DBAs seem to be at the worst affected of the lot. It seems they have been asked to choose between agile provisioning and  faster runtime performance. And in some cases, it is really a Hobson's choice, because their infrastructure provider made no distinction between the OLTP application and the Virtual desktop! Sad indeed. When one looks at the portfolio of services that we already offer (vanilla IaaS, VM Assembly based PaaS, DBaaS) or have announced (Java PaaS, Instant Cloning, Schema-aaS), one can possibly think that we are trying to be the "renaissance man" ! Well I would have possibly digested that had it not been for the various personas that I described above. Getting the use cases right is very important for an application such as cloud management. We iterate and iterate over these over and over again and re-validate them in CABs (Customer Advisory Boards). We consider over the major aspects of tenancy: service placement, resource isolation (can a tenant execute an expensive SQL and run away with all the resources), quota and security. We, in Engineering, keep reminding ourselves that we are dealing with enterprise clouds. We owe it to our customer base ! In the coming posts, I will drill down more into each of the services. In the meanwhile, here are some collateral and  demos for starters with EM 12c. http://www.oracle.com/technetwork/oem/cloud-mgmt/index.html Sudip Datta The views expressed here are my own and do not necessarily reflect the views of Oracle. Stay Connected: Twitter | Facebook | YouTube | Linkedin | Newsletter --

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  • Nucleus Research: Oracle Fusion CRM is a CRM Leader

    - by Richard Lefebvre
    Nucleus Research published their updated CRM Technology Value Matrix – Second Half 2012.  The Value Matrix evaluates CRM vendors on functionality and usability which they consider the core indicators in an application’s ability to deliver initial ROI and value over time.  Oracle Fusion CRM is in the “Leader” quadrant.  CRM On Demand enters the “Leader” quadrant with the release of version 20 delivering continued investment in Oracle CRM On Demand.   Oracle Siebel CRM is in the “Expert” quadrant.  RightNow continues to be placed in the “Facilitator” quadrant.  The full report is available in the CRM section of the Industry Analyst Reports page on Oracle.com  -  Industry Analyst Relations Web site.

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  • Building a Fusion Applications Ready Foundation

    Designed from the ground-up using the latest technology advances and incorporating the best practices gathered from Oracle's thousands of customers, Fusion Applications are 100 percent open standards-based business applications that set a new standard for the way we innovate, work and adopt technology. Delivered as a complete suite of modular applications, Fusion Applications work with your existing portfolio to evolve your business to a new level of performance. In this AppCast, part of a special series on Fusion Applications, you will hear how components of Oracle Fusion Middleware, the very same platform that underpins Oracle Fusion Applications, can work with and enhance your Oracle E-Business Suite, Siebel, PeopleSoft, JD Edwards and other application investments. You will learn how you can build a Fusion-ready Applications Foundation and how you prepare your IT and operational skills to use and run Oracle Fusion Applications.

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