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  • WebCenter Customer Spotlight: Los Angeles Department of Water and Power

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution Summary Los Angeles Department of Water and Power (LADWP) is the largest public utility company in the United States with over 1.6 million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. The goal of the project was to implement a newly designed web portal to increase customer self-service while reducing transactions via IVR and automate many of the paper based processes to web based workflows for their 1.6 million customers. LADWP implemented a Self Service Portal using Oracle WebCenter Portal & Oracle WebCenter Content and Oracle SOA Suite for the integration of their complex back-end systems infrastructure. The new portal has received extremely positive feedback from not only the customers and users of the portal, but also other utilities. At Oracle OpenWorld 2012, LADWP won the prestigious WebCenter innovation award for their innovative solution. Company OverviewLos Angeles Department of Water and Power (LADWP) is the largest public utility company in the United States with over 1.6 million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. LADWP also bills most of these customers for sanitation services provided by another department in the city of Los Angeles.  Business ChallengesThe goal of the project was to implement a newly designed web portal that is easy to navigate from a web browser and mobile devices, as well as be the platform for surfacing internet and intranet applications at LADWP. The primary objective of the new portal was to increase customer self-service while reducing the transactions via IVR and walk-up and to automate many of the paper based processes to web based workflows for customers. This includes automation of Self Service implemented through My Account (Bill Pay, Payment History, Bill History, Usage analysis, Service Request Management) Financial Assistance Programs Customer Rebate Programs Turn Off/Turn On/Transfer of Services Outage Reporting eNotification (SMS, email) Solution DeployedLADWP implemented a Self Service Portal using Oracle WebCenter Portal & Oracle WebCenter Content. Using Oracle SOA Suite they integrated various back-end systems including Oracle Siebel CRM IBM Mainframe based CIS FILENET for document management EBP Eletronic Bill Payment System HP Imprint System for BillXML data Other systems including outage reporting systems, SMS service, etc. The new portal’s features include: Complete Graphical redesign based on best practices in UI Design for high usability Customer Self Service implemented through MyAccount (Bill Pay, Payment History, Bill History, Usage Analysis, Service Request Management) Financial Assistance Programs (CRM, WebCenter) Customer Rebate Programs (CRM, WebCenter) Turn On/Off/Transfer of services (Commercial & Residential) Outage Reporting eNotification (SMS, email) Multilingual (English & Spanish) – using WebCenter multi-language support Section 508 (ADA) Compliant Search – Using WebCenter SES (Secured Enterprise Search) Distributed Authorship in WebCenter Content Mobile Access (any Mobile Browser) Business ResultsThe new portal has received extremely positive feedback from not only customers and users of the portal, but also other utilities. At Oracle OpenWorld 2012, LADWP won the prestigious WebCenter innovation award for their innovative solution. Additional Information LADWP OpenWorld presentation Oracle WebCenter Portal Oracle WebCenter Content Oracle SOA Suite

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  • New BIDSHelper Release - 1.4.3.0

    - by Darren Gosbell
    Today we released an update for BIDSHelper which you can download from here This release addresses the following issues: For some people the BIDS Helper extensions to the Project Properties page for the SSIS Deploy plugin was not available. Copy and Paste in errors in SSIS packages Updates to Parent-Child Dim Naturalizer The following features are new in this release: Analysis Services Many-to-Many Matrix Compression Roles Report General Preferences   If you are interested to find out what else BIDSHelper can do, full documentation of all the features is available on the project website here: http://bidshelper.codeplex.com

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  • How to install gluezilla-dev?

    - by Petr
    gluezilla was removed from latest Ubuntu repository for some silly reason. This library is necessary for mono web libraries to work properly (without gluezilla the web browser component doesn't work). How do I install it on Ubuntu? It has an incredible dependency tree of packages that were in older Ubuntu versions but for some reason aren't in current Ubuntu. Is there any way to install it other than downgrading to older Ubuntu?

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  • SPSS launcher for Unity

    - by user67157
    I have "SPSS 20 for Linux" statistical analysis program installed under /opt/IBM directory. I can run it via terminal entering the command line with /opt/IBM, and it runs without any problems. When the program window opens, I go to the launcher and right-click on its icon to lock it there, but after closing it, the icon becomes useless. When I click on it, nothing happens. I tried to ceate a launcher for it, but there is no use again.

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  • Data Flow Diagrams - Difference between Lines and Arrows

    - by Howdy_McGee
    I'm currently working with Visio to create Data Flow Diagrams for a System Analysis and Design class but I'm unsure what the difference between ------ and ------> is. I can connect 2 shapes together with a line (process, entity, data store) but does the single line connecting the two mean data flow? Do I need to explicitly use the data flow arrow to show which way data is flowing? (There doesn't seem to be tags for this topic, maybe im in the wrong place?)

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  • Problem installing UniversalIndentGUI

    - by DNikolov
    I need a GUI beautifier for C code. I've found UniversalIndentGUI on sourceforge. Downloaded a .deb file.Opened it with Ubuntu Software Center to install it but the button is grey and unclickable and there is a line saying Dependency is not satisfiable: libqscintilla2-3. I've installed via the Synaptic Package Manager libqscintilla2-5 but that didn't help. Is there any way to install the UniversalIndentGUI, the libqscintilla2-3 package or to some how work around the problem?

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  • Tired of Downloading Your Entire Schema? How About a Partial Download?

    - by user702295
    Proceed to document 1448266.1, Demantra Non Invasive Partial Schema Export Utility Extracting Partial Schema Dumps for Analysis.  In this document you will find instructions and 2 SQL scripts.  Give it a try.  If you have a problem, feel free to post to this BLOG or the community located at: https://communities.oracle.com/portal/server.pt/community/demantra_solutions/231 Regards!   Jeff

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  • Ubuntu on Pandaboard giving me troubles

    - by Jeroen Jacobs
    I'm trying to install the OMAP4 extras for ubuntu on my pandaboard. For some reason, a few packages can't seem to be agree with eachother. This what I did so far: installed on Ubuntu 11.10 on sd card Powered on Pandaboard and let it finish it's initial install Did an "apt-get update" and "apt-get upgrade", to install updates So far, everything went fine, and I was quite happy with my Pandaboard, but then I made the mistake of typing this: apt-get install ubuntu-imap4-extras At first, everything seemed ok, and it started downloading and installing. But then after a while it just crashed. I tried it again but then it gave me this: Reading package lists... Done Building dependency tree Reading state information... Done ubuntu-omap4-extras is already the newest version. You might want to run 'apt-get -f install' to correct these: The following packages have unmet dependencies: gstreamer0.10-openmax : Depends: gstreamer0.10-plugins-bad but it is not going to be installed gstreamer0.10-plugin-ducati : Depends: gstreamer0.10-plugins-bad but it is not going to be installed ubuntu-omap4-extras-multimedia : Depends: gstreamer0.10-plugins-bad (>= 0.10.22-2ubuntu4+ti1.5) but it is not going to be installed E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution). So I tried to the suggestion: apt-get -f install: Reading package lists... Done Building dependency tree Reading state information... Done Correcting dependencies... Done The following extra packages will be installed: gstreamer0.10-plugins-bad The following NEW packages will be installed: gstreamer0.10-plugins-bad 0 upgraded, 1 newly installed, 0 to remove and 4 not upgraded. 88 not fully installed or removed. Need to get 0 B/1,794 kB of archives. After this operation, 4,571 kB of additional disk space will be used. Do you want to continue [Y/n]? y (Reading database ... 143575 files and directories currently installed.) Unpacking gstreamer0.10-plugins-bad (from .../gstreamer0.10-plugins bad_0.10.22-2ubuntu4+ti1.5.4.8+1_armel.deb) ... dpkg: error processing /var/cache/apt/archives/gstreamer0.10-plugins-bad_0.10.22-2ubuntu4+ti1.5.4.8+1_armel.deb (--unpack): trying to overwrite '/usr/lib/libgstbasecamerabinsrc-0.10.so.0.0.0', which is also in package gstreamer0.10-plugins-good 0.10.30-1ubuntu7.1 dpkg-deb: error: subprocess paste was killed by signal (Broken pipe) Errors were encountered while processing: /var/cache/apt/archives/gstreamer0.10-plugins-bad_0.10.22-2ubuntu4+ti1.5.4.8+1_armel.deb E: Sub-process /usr/bin/dpkg returned an error code (1) Seems like two packages (plugins-good and plugins-bad) are fighting over the same library. Any idea on how to fix this??

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  • Do you write common pre-conditions for a large number of unit test cases ?

    - by Vinoth Kumar
    I have heard/read writing common pre-conditions for a large number of test cases is a bad thing, since this dependency may cause large number of test cases to fail if something changes . What are your thoughts on it ? If this is so , then what exactly is the purpose of setUp() method in Junit that runs before each test case ? If the same code inside setUp() runs before each test case , why cant it run only once before running all the test cases together ?

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  • Design Principles: An Illuminati For Better Solution

    From my earliest memory of programming, I was taught that we should do some level of design before coding. Somewhere around the way I started hearing phrases Dependency Injection, IoC etc., but whenever I asked people the need for these patterns, I seldom got an answer that satisfied me…

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  • User Group meeting in Copenhagen for #powerpivot

    - by Marco Russo (SQLBI)
    The next Monday, March 21st, I will join a special event organized by the Danish SQL Server User Group , Excelbi.dk and the Swedish SQL Server User Group . The meeting will start at 18:00 at the Radisson Royal Blu in Copenhagen, and this is the topic we will discuss. PowerPivot / BISM and the future of a BI Solution The next version of Analysis Services will offer the BI Semantic Model (BISM) that is based on Vertipaq, the same engine that runs PowerPivot. DAX and PowerPivot have been created as...(read more)

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  • SolidQ Journal - free SQL goodness for February

    - by Greg Low
    The SolidQ Journal for February just made it out by the end of February 28th. But again, it's great to see the content appearing. I've included the second part of the article on controlling the execution context of stored procedures. The first part was in December. Also this month, along with Fernando Guerrero's editorial, Analysis Services guru Craig Utley has written about aggregations, Herbert Albert and Gianluca Holz have continued their double-act and described how to automate database migrations,...(read more)

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  • A Hot Topic - Profitability and Cost Management

    - by john.orourke(at)oracle.com
    Maybe it's due to the recent recession, or current economic recovery but a hot topic and area of focus for many organizations these days is profitability and cost management.  For most organizations, aggressive cost-cutting and cost management were critical to remaining profitable while top line revenue was flat or shrinking.  However, now we are seeing many organizations taking a more "surgical" approach to profitability and cost management, by accurately allocating revenue and costs to individual product lines, services, customer segments, locations, channels and other lines of business to understand which ones are truly profitable and which ones are not.  Based on these insights, managers can make more informed decisions about which products or services to invest in or retire, how to price their products or services for different customer segments, and where to focus their marketing and customer service resources. The most common industries where this product, service and customer-focused costing and profitability analysis is being adopted include financial services, consumer packaged goods, retail and manufacturing.  However we are seeing adoption of profitability and cost management applications in other industries and use cases.  Here are a few examples: Telecommunications Industry:  Network Costing and Management to identify the most cost effective and/or profitable network areas, to optimize existing resources, infrastructure and network capacity.  Regulatory Cost Accounting to perform more accurate allocations of revenue and costs across services and customer segments, improve ability to set billing rates for future periods, for various products and customer segments and more easily develop analysis needed for rate case proposals. Healthcare Insurance:  Visually, justifiable Medical Loss Ratio results, better knowledge of the cost to service healthcare plans and members, accurate understanding of member segment and plan profitability, improved marketing programs through better member segmentation. Public Sector:  Statutory / Regulatory Compliance:  A variety of statutory and regulatory documents state explicitly or implicitly that the use of government resources must be properly tracked and tied to performance goals.  Managerial costing methods implemented through Cost Management applications provide unparalleled visibility into costs and shared services usage throughout a Public Sector agency. Funding Support:  Regulations require public sector funding requests to be evaluated based upon the ability to achieve performance goals against the associated cost.   Improved visibility and understanding of costs of different programs/services means that organizations can demonstrably monitor performance and the associated resource costs improve the chances of having their funding requests granted. Profitability and Cost Management is one of the fastest-growing solution areas in Oracle's Enterprise Performance Management product line and we are seeing a growing number of customer successes across geographies and industries.  Listed below are just a few examples.  Here's a link to the replay from a recent webcast on this topic which featured Schroders Plc, a UK-based Financial Services company: http://www.oracle.com/go/?&Src=7011668&Act=168&pcode=WWMK10037859MPP043 Here's a link to a case study on Shenhua Guohua Power in China: http://www.oracle.com/us/corporate/customers/shenhua-snapshot-159574.pdf Here's a link to information on Oracle's web site about our profitability and cost management solutions: http://www.oracle.com/us/solutions/ent-performance-bi/performance-management/profitability-cost-mgmt/index.html

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  • Software Developers

    A Software Developer is a person who analyzes the problem and gathers the information about a particular program. And then on the basis of the analysis the programmer makes error free software which ... [Author: Petter Martine - Computers and Internet - April 11, 2010]

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  • SQL SERVER – SSAS – Multidimensional Space Terms and Explanation

    - by pinaldave
    I was presenting on SQL Server session at one of the Tech Ed On Road event in India. I was asked very interesting question during ‘Stump the Speaker‘ session. I am sharing the same with all of you over here. Question: Can you tell me in simple words what is dimension, member and other terms of multidimensional space? There is no simple example for it. This is extreme fundamental question if you know Analysis Service. Those who have no exposure to the same and have not yet started on this subject, may find it a bit difficult. I really liked his question so I decided to answer him there as well blog about the same over here. Answer: Here are the most important terms of multidimensional space – dimension, member, value, attribute and size. Dimension – It describes the point of interests for analysis. Member – It is one of the point of interests in the dimension. Value – It uniquely describes the member. Attribute – It is collection of multiple members. Size – It is total numbers for any dimension. Let us understand this further detail taking example of any space. I am going to take example of distance as a space in our example. Dimension – Distance is a dimension for us. Member – Kilometer – We can measure distance in Kilometer. Value – 4 – We can measure distance in the kilometer unit and the value of the unit can be 4. Attribute – Kilometer, Miles, Meter – The complete set of members is called attribute. Size – 100 KM – The maximum size decided for the dimension is called size. The same example can be also defined by using time space. Here is the example using time space. Dimension – Time Member – Date Value – 25 Attribute – 1, 2, 3…31 Size – 31 I hope it is clear enough that what are various multidimensional space and its terms. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Business Intelligence, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • Why Keyword Research Should Come First

    Every online business should begin with keywords research and analysis. Unfortunately, there are a great number of online entrepreneurs that focus on site construction first before they think of this fundamental element. Not tackling keyword units first can lead to certain difficulties.

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  • Book Review: Fast Track to MDX

    - by Greg Low
    Another book that I re-read while travelling last week was Fast Track to MDX . I still think that it's the best book that I've seen for introducing the core concepts of MDX. SolidQ colleague Mark Whitehorn, along with Mosha Pasumansky and Robert Zare do an amazing job of building MDX knowledge throughout the book. I had dinner with Mark in London a few years back and I was pestering him to update this book. The biggest limitation of the book is that it was written for SQL Server 2000 Analysis Services,...(read more)

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  • How to keep AST for feature access?

    - by greenoldman
    Consider such code (let's say it is C++) Foo::Bar.get().X How one should keep the AST for this -- as "tree" with root at left Foo(Bar(get(X)), or with root at right (((Foo)Bar)get)X? Or maybe as a flat structure (list)? The first one seems more convenient when resolving names, the second when working with it as expression. I set tag parsing but I am asking from semantic analysis POV really (there is no such tag).

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  • 7 of the Best Free Linux Bible Software

    <b>LinuxLinks:</b> "Now, let's explore the 7 Bible software at hand. For each title we have compiled its own portal page, providing a screenshot of the software in action, a full description with an in-depth analysis of its features, together with links to relevant resources and reviews."

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  • How can I download the source code for linux-image-3.2.0-24-generic?

    - by keepitsimpleengineer
    The directions at Ubuntu Wiki apt-get source linux-image-$(uname -r) and askubuntu question Where can I find the source code for the Ubuntu Kernel? don't work… sudouser@64bitws:~# uname -r 3.2.0-24-generic and sudouser@64bitws:~# apt-get source linux-image-3.2.0-24-generic Reading package lists... Done Building dependency tree Reading state information... Done Picking 'linux' as source package instead of 'linux-image-3.2.0-24-generic' E: Unable to find a source package for linux

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  • Why does my WIFI connection drop every 5-20 minutes?

    - by Benett Freeman
    There are other questions on this but none have been taken very far in their analysis. I get disconnects very often - sometimes every 20 mins or so, but sometimes even every few minutes. The way I have been getting around it is to disconnect from the Wifi connection and reconnect - and then it works fine again until the next disconnect. I am running 11.04 on an ASUS A52F. Can anyone help me please?

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  • Is there an alternative to the skype service?

    - by Moonwalker
    On ubuntu 13.04 Skype segfaults constantly (I've read a couple of threads about fixing the issue and it is kind of works now expect it segfaults every time chat message comes in) so I'm thinking it is time to find it a replacement. Which one should I choose? Ok, I've seen previous post, yet only one answer in it highlights some alternatives. Also I want no the alternative skype client, but the whole ecosystem. The one alternative presented ooVoo does not support linux and other goober shows unresolved dependency: libglew1.5

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  • SharePoint Planning/Design Worksheet Links

    - by Mike Huguet
    I ran across a blog entry with a consolidated list of links to the SharePoint 2007 planning worksheets.  These are good starting points for your discovery, analysis, and design and are provided by Microsoft.  I would suggest tweaking them to meet your organizational needs.  http://itfootprint.wordpress.com/2007/10/05/sharepoint-planning-worksheets-in-one-place/ TechNet provides a consolidated list of planning worksheets for SharePoint 2010.  http://technet.microsoft.com/en-us/library/cc262451.aspx  Technorati Tags: SharePoint,planning,design

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  • Extremely large spike in traffic on the 1st - 4th of every month from mobile browsers

    - by wsanville
    I've noticed that on the 1st - 4th of the recent months (since January), several sites I maintain are getting thousands of requests from mobile browsers, whereas throughout the rest of the month, the numbers are in the single or double digits. Has anybody else noticed this sort of behavior? I don't have the exact user agents logged, but my analysis software (WebTrends) reports the traffic as mostly iPhone/iPad/iPod, Android, and Blackberry.

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  • How to trick apt dependencies?

    - by FUZxxl
    I want to use Frescobaldi (an editor for Lilypond), but the packaged release of lilypond (2.12.3; lilypond is like TeX for scoresheets) in the official repos is a bit old, since I want to use some brand-new features. So I just cloned their git repo and installed it from there. Now my question is, how can I tell apt, that I satisfied the dependency on lilypond manually, so that it doesn't tries to install another copy?

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