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• What could cause Citrix Xenapp to stop streaming applications after the server's IP address changed?

  - by Ken Pespisa

  We have a Citrix XenApp 5.0 server running on Windows 2008, and today we moved ISPs so our IP addresses changed. The IP addresses have propagated, the XenApp server is running, and internally we can connect to the server, choose an app, and have it streamed without issue. Externally we are only able to authenticate to the server and choose an app, but the app never launches in the client. I'm guessing there's a hand-off between the part of XenApp that authenticates a user and shows what apps they can launch, and the part that does the app streaming, and that second part is hard-coded to use an the old ip address. Any ideas why this could be happening?

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• Tracking down source of duplicate email messages in Outlook / Exchange environment

  - by Ken Pespisa

  I have a few users, who are also Blackberry users, that occasionally have duplicate emails generated from their "mailbox". I put mailbox in quotes because I'm not exactly sure where the duplicates are created. One of these users is in non-cached mode, and the other is in cached mode, and both experience the problem. In fact, the non-cached mode user was originally experiencing the problem while in cached mode, and I made the switch a few weeks ago to attempt to solve the problem. Today I discovered the issue still exists. I'm not sure if the fact that they are blackberry users could be causing the problem at all. I don't see how, but felt I should mention it anyway. Does anyone have ideas on how I might begin to troubleshoot this? I can see in the non-cached user's mailbox "Sent Items" that the message was sent only once. I confirmed the message does not state that there was a conflict and in fact that makes sense because they are in non-cached mode. On the server, we have a mail journaling feature turned on for our third-party mail archiving system, and I can see that that system sees two sent messages. And likewise, the recipient does in fact have two messages in their inbox with consecutive message IDs ([email protected]) and ([email protected]). It would seem to me that the duplicates are generated on the client, but is there a way to tell for sure?

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• Recycle remote IIS app pool from the command line?

  - by Ken

  Is it possible to recycle an IIS7 app pool from the command line, on a different machine? I've found APPCMD (appcmd recycle apppool my-app-pool), but it only operates on the host it's run on, AFAICT. I heard a rumor there might be a way to do it with Powershell, but I know nothing about that, and I'm apparently not very good at googling for it. I'm using Vista / Server 2008, if that matters. EDIT: I found something called WinRM that somebody claims is able to run APPCMD itself, but I'm not sure exactly how, yet.

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• Typing Japanese on Windows Vista with Dvorak

  - by Ken

  I'm using Windows Vista, and I type English with the Dvorak keyboard layout, and I want to be able to type Japanese text that way, too. I've figured out how to set it up to let me type Japanese here, but it uses QWERTY. What I've got so far is: click the "EN" in the taskbar, and select "JP" if the letter that appears in the taskbar is "A", hit alt-~ to change it to "?" type as if I was typing Romaji on a QWERTY keyboard, (e.g., left pinky home row, right ring finger top row), and hiragana appear (??) press spacebar to convert to kanji (e.g., ?), and return to accept That all works great, but it assumes I'm on QWERTY, which isn't very comfortable for me. I want everything the same, but to be able to type kana with Dvorak (e.g., left pinky home row, left ring finger home row - ??). I can do this on Mac OS, so it's not an unheard-of feature. But it was kind of an obscure setting to find, so I figure on Windows it's probably a really obscure setting. :-) But I haven't been able to find it yet. Thanks!

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• Why does Windows 7 need hardware virtualization to run XP mode?

  - by Ken Pespisa

  I have a MacBook Pro and I've run VMware Fusion's unity mode and Parallels' cohesion mode along side the Mac OS X, and both work pretty seamlessly. I figured XP Mode in Windows 7 would be something similar, but I then learned my machine requires hardware virtualization support, which it does not have. My machine is an HP dc7800. That's a dual core 2.2GHz machine with 4GBs of RAM. Certainly it has the horsepower to run a virtual environment alongside the primary OS. I'm wondering: 1) Why Microsoft decided to make hardware virtualization a requirement and 2) What am I missing? Is the experience similar to Parallel's cohesion mode / Fusion's unity mode? Thanks!

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• Is there a way to see what is typed or websites visted when a spouse is using google chrome in incognito ?

  - by Ken

  My spouse and I have 2 laptops both running windows 7 and I have 1 desktop running vista. I have reason to believe she is cheating and I want to watch her internet usage, She is always using google chrome in incognito mode. I have tried a few keyloggers but they never seem to be able to get the keystrokes when she is on google. I dont know if there is a way I can network them so they go thru my desktop then to the internet. We are using Brighthouse cable internet. any ideas would be great thank you

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• "The user account does not have permission to run this task"

  - by Ken

  I'm trying to get a scheduled task to run on Windows Server 2008. It has been working fine for months, and then hung, so I killed it, and now I can't get it to start. (In case it's not obvious, I'm not a Windows sysadmin by any stretch of the imagination. I inherited responsibility for this system, more or less.) The error it gives is: "The user account does not have permission to run this task". The task's "author" is "A". The task's "When running the task, use the following user account:" is "B". And my user is "C". All of A, B, C are members of the Administrators group, so I'm a bit puzzled as to why it thinks I don't have permissions to run this. Ideas?

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• Same problem as above.

  - by ken

  Auto detect or selecting encoding from menu do not work. Apple site works though.

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• Allow HTTPS cookies but not HTTP?

  - by Ken

  I want to allow cookies for a domain but only over HTTPS -- not cookies from the same domain that come from HTTP. For example, I don't want any http://www.google.com cookies, but I do want to allow https://www.google.com cookies (because Calendars are there). Is there a way to do this? Does the goal even make sense? In Chrome, it only allows domain names, not URLs, to be added to the cookie exception list. In Firefox, it allows a protocol, but it only records the domain name, and if you click "Allow" or "Deny", it changes the same entry in the list.

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• Where is the read/unread field in Outlook 2010 custom search?

  - by Ken

  I am trying to create a custom search folder in outlook 2010. I am using the "advanced" tab in the "search folder criteria" dialog. One of the criteria I need is the read/unread status of an message. But the "field" dropdown does not contain a field corresponding to read/unread status (see screen shot below). This is odd because the read/unread status is available in the "More Choices" tab, but seemingly not in the "advanced" tab. How do I create an advanced search folder criteria which incorporates the read/unread status of a message?

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• Stop jucheck from running

  - by Ken

  I've installed Java on Windows Vista, and every day I get a Vista security warning asking me if I want to run "jucheck". Apparently this is the Java automatic updater. Well, I don't want it to run on its own, ever. I cancel it, and quit it. I right-click on the taskbar and unclick "Check for Updates Automatically", and then click "Never Check", and "Apply". And yet, it never remembers this setting. If I come back to the "Java Control Panel" right after clicking "OK", the very same box is checked again, all on its own. Is there some way to kill jucheck once and for all? If I simply delete jucheck.exe, will Java (other than the automatic check) still work, and will manual updates still work, and will it stop even trying to update every morning?

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• What would cause previously sent emails to be sent again from Exchange the first time someone logs i

  - by Ken Pespisa

  A few users testing our Citrix XenApp service found that several (seemingly random) previously sent emails were sent out immediately after they logged into Outlook via Citrix for the first time. The problem hasn't occurred for them since. After one user had this happen, and we scratched our heads about it thinking it was a fluke, our IT director had this same issue. I guess I'd rule out any PEBKAC issues. I really don't know where to begin troubleshooting this problem. If you have any ideas what could have caused this, I'd appreciate you sharing them, as strange or far-fetched as they may seem :)

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• How to stop jucheck from running? Java won't remember "Check for Updates Automatically" setting.

  - by Ken

  I've installed Java on Windows Vista, and every day I get a Vista security warning asking me if I want to run "jucheck". Apparently this is the Java automatic updater. Well, I don't want it to run on its own, ever. I cancel it, and quit it. I right-click on the taskbar and unclick "Check for Updates Automatically", and then click "Never Check", and "Apply". And yet, it never remembers this setting. If I come back to the "Java Control Panel" right after clicking "OK", the very same box is checked again, all on its own. Is there some way to kill jucheck once and for all? If I simply delete jucheck.exe, will Java (other than the automatic check) still work, and will manual updates still work, and will it stop even trying to update every morning?

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• Watch Flash video but block out part of it

  - by Ken

  I'm learning a foreign language. There are several online sites that have Flash video in the language I'm learning (e.g., Hulu), which is great. Unfortunately, they have English subtitles, which is (depending on who you ask) somewhere between "annoying" and "actively harmful to my learning". When I'm watching them in a window, I can just move them near the bottom of the screen, or put another window over them. That's awkward, but it kind of works. But I'd like to watch them full-screen, on my TV set. Full-screen Flash doesn't let me put any window on top of it. Is there a way to watch an online Flash video but block out part of it? I'll probably be using my Mac for this, but maybe Linux -- solutions for either one welcome.

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• Recycle remote IIS app pool from the command line?

  - by Ken

  Is it possible to recycle an IIS7 app pool from the command line, on a different machine? I've found APPCMD (appcmd recycle apppool my-app-pool), but it only operates on the host it's run on, AFAICT. I heard a rumor there might be a way to do it with Powershell, but I know nothing about that, and I'm apparently not very good at googling for it. I'm using Vista / Server 2008, if that matters. EDIT: I found something called WinRM that somebody claims is able to run APPCMD itself, but I'm not sure exactly how, yet.

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• Copssh, how to add users?

  - by Ken

  I installed copssh on Windows Vista (64-bit) here, and the installation seemed to go fine. It requires you to explicitly add users to log in, which is fine, so I opened the COPSSH Control Panel (really just an app), went to the Users tab, clicked Add, Forward, and the "User:" popup is empty. The "Domain:" popup has exactly one entry: my computer name. The "Documentation" shortcut in the start menu group is broken, but I found the folder it's supposed to point to, and I only see docs for command-line tools (which I'll investigate next). Is there something I'm missing? Is the COPSSH Control Panel just plain broken?

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• On Windows, what filename extensions denote an executable?

  - by Ken

  On Windows, *.exe, *.bat, *.cmd, and *.com all represent programs or shell scripts that can be run, simply by double-clicking them. Are there any other filename extensions that indicate a file is executable? EDIT: When I jump into a new project (or back into an old project!), one of the common things I want to do when looking around is to find out what tools there are. On Unix (which I've used for decades), there's an execute bit, so this is as simple as: find . -executable -type f I figured that on Windows, which seems to have a much more complex mechanism for "is this executable (and how do I execute it)", there would be a relatively small number of file name extensions which would serve roughly the same purpose. For my current project, *.exe *.bat *.cmd is almost certainly sufficient, but I figured I'd ask if there was an authoritative list.

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• How to turn off Excel "Header Row" without losing data in it?

  - by Ken

  I've been sent an Excel spreadsheet with a weird first row. Some of the cells say "Column1", "Column2", etc., but I can't delete their contents. If I select the cell and hit backspace, it goes blank, but when I press return, it goes right back to saying "Column1". I found another answer here that suggested this could be caused by "Cell validation", but the validation window says "Any value", and also "show alert" (and I'm not seeing an alert), so I don't think that's it. The first row is white text on a blue background, if that means anything. The spreadsheet was sent to me in XLSX format, but I tried resaving as XLS and opening that, and it seems to make no difference. This is with the "ribbon" version of Excel (they got rid of the Help menu so I don't know how to see what version number it is!). Thanks! Update: The Excel online help says to use ribbon Home tab - Cells - Delete - ... to delete cells. When I select anything on the first row, this pop-up menu is dimmed. So maybe Excel doesn't think row 1 consists of "cells"? Though I don't know what else it would call them. Update 2: I found it, kind of. If I click the "Design" tab in the ribbon, then uncheck "Header Row", then first row becomes a normal row of cells again. Unfortunately, the contents disappear entirely. I want to delete a few cells, not all 50+! And if I copy the first row before turning off "Header Row", it disappears from the clipboard when I uncheck that. So I kind of know what mode it's stuck in, but not a good way out of it.

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• Typing Japanese on Windows Vista with Dvorak

  - by Ken

  I'm using Windows Vista, and I type English with the Dvorak keyboard layout, and I want to be able to type Japanese text that way, too. I've figured out how to set it up to let me type Japanese here, but it uses QWERTY. What I've got so far is: click the "EN" in the taskbar, and select "JP" if the letter that appears in the taskbar is "A", hit alt-~ to change it to "?" type as if I was typing Romaji on a QWERTY keyboard, (e.g., left pinky home row, right ring finger top row), and hiragana appear (??) press spacebar to convert to kanji (e.g., ?), and return to accept That all works great, but it assumes I'm on QWERTY, which isn't very comfortable for me. I want everything the same, but to be able to type kana with Dvorak (e.g., left pinky home row, left ring finger home row - ??). I can do this on Mac OS, so it's not an unheard-of feature. But it was kind of an obscure setting to find, so I figure on Windows it's probably a really obscure setting. :-) But I haven't been able to find it yet. Thanks!

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• Middle mouse click in VirtualBox (Vista host, Debian guest)

  - by Ken

  I'm running Virtualbox on Windows Vista. I have a Microsoft USB mouse (it says "Comfort Optical Mouse 3000") with left and right buttons, and a mousewheel in the middle. If I press down on the wheel, it pretty obviously makes a "click". I'm running Debian inside Virtualbox, and it's working great, but middle-mouse-click does nothing. Left and right click, and scrolling with the wheel, work fine. Is there any way to get middle-mouse-click to work in my virtual machine?

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• Recycle remote IIS app pool from the command line?

  - by Ken

  Is it possible to recycle an IIS7 app pool from the command line, on a different machine? I've found APPCMD (appcmd recycle apppool my-app-pool), but it only operates on the host it's run on, AFAICT. I heard a rumor there might be a way to do it with Powershell, but I know nothing about that, and I'm apparently not very good at googling for it. I'm using Vista / Server 2008, if that matters. EDIT: I found something called WinRM that somebody claims is able to run APPCMD itself, but I'm not sure exactly how, yet.

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• Why does VirtualBox want my attention every morning?

  - by Ken

  I'm running Vista 64-bit Ultimate on this PC. On it, I've installed VirtualBox, and in that I'm running Linux. Everything's working great. I leave it running all the time. When I come in in the morning, every time, the "Sun VirtualBox" item in the Windows taskbar is bright orange, like it's trying to get my attention. What would cause this? I'm curious both if somebody has an idea of something VirtualBox might do that warrants this attention-grab, or what to look for in the VB logs to find out what causes this. I'm sure it's harmless, but I'd like to stop it if I can.

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• Formatting a disk for Macintosh using Linux

  - by Ken Bloom

  I've been asked to move data from an old external hard drive to a new one, and to make the new one compatible with the Macintosh. (The old drive's USB connection has died, and I'm connecting to old the drive using a PC card that provieds an eSATA to the drive. The recipient's Macintosh doesn't have a PC card slot, so she can't access the old drive anymore. Hence, the new drive.) Naturally, I'm doing this data transfer using Linux. I've discovered that I can format the drive as HFS+ using mkfs.hfsplus from the hfsprogs package. But I need to know: do I need to do anything special with the partition table? Is there a special Macintosh partition table format that I need to format this disk to? If so, what tools can I use to get the right format for the partition table?

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• Make Emacs status bar draggable anywhere?

  - by Ken

  In Emacs, if I split the frame (C-x 2), each window has a status bar. Historically, I could drag the status bar to resize them. Unfortunately, with Emacs these days and just a few modes (for version control, line/col number, abbrevs, my programming language, etc.), pretty much the entire bar has remapped mouse-1 to something other than letting me drag the bar! Is there any way to turn the status bar back into something I can drag, without losing all of my modes?

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• What do I need to write Japanese (kanji) on my Mac?

  - by Ken

  I have a Macbook, but it's slightly too old to use Mac OS X 10.6's trackpad Chinese input. I have a Wacom tablet, but even though Mac OS X has had tablet character recognition since 10.2 and now knows Chinese characters, they're separate enough that it apparently can't put these two together and read Chinese characters I write on my Wacom. But I'm sure somebody has a way to let me do this. What software do I need to let me write Japanese kanji on my Wacom tablet under Mac OS X?

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