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  • Customer Obsession at the Core of Oracle Eloqua’s New Multichannel Marketing Enhancements

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Check out some highlights from the Eloqua Experience conference and find out why customer obsession is at the core of Oracle Eloqua’s new multichannel marketing enhancements  /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • SSL: Alternative Netzwerkverschlüsselung für Oracle Datenbanken

    - by Heinz-Wilhelm Fabry (DBA Community)
    Das Netzwerk bietet eine extrem kritische Angriffsfläche in jeder Sicherheitsarchitektur. Einerseits ist kaum zu verhindern, dass externe oder auch interne Angreifer auf das Netzwerk zugreifen: So sieht etwa jemand, der Zugriff auf einen sogenannten Netzwerksniffer hat (zum Beispiel auf das weit verbreitete Wireshark) alle Daten, die im Netzwerk übertragen werden. Andererseits gehen alle Befehle, die an eine Oracle Datenbank geschickt werden - mit Ausnahme der Informationen zu Benutzernamen und Passwort beim LOGIN - sowie alle Daten, die aus einer Datenbank ausgegeben werden, im Klartext über das Netzwerk. Das Risiko,  über das Netzwerk Daten 'zu verlieren', ist daher nur in den Griff zu bekommen, wenn man den Datenstrom verschlüsselt. Die einfachste Lösung zur Verschlüsselung des Datenstroms bietet ASO mit der sogenannten nativen Verschlüsselung über SQL*Net. Sie ist bei Bedarf und ohne Neustart der Datenbank ganz einfach und im Extremfall mit einer einzigen Einstellung in der Konfigurationsdatei SQLNET.ORA zu implementieren, nämlich mitSQLNET.ENCRYPTION_SERVER = REQUIREDWegen der einfachen Umsetzung wird diese Variante von der ganz überwiegenden Mehrheit der ASO Anwender bevorzugt eingesetzt. Im Rahmen der Datenbank Community wurde das Verfahren auch schon näher betrachtet. Allerdings lässt sich mit der ASO auch die Verschlüsselung des Netzwerks über SSL implementieren. Wie das aufzusetzen ist beschreibt dieser Tipp. Er versteht sich als erstes How-To zur Einarbeitung in die Thematik.

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  • Process Oracle OER Events using a simple Web Service

    - by Bob Webster
    This post provides an example of a simple web service that processes Oracle Enterprise Repository (OER) Events. The service receives events from OER and utilizes the OER REX API to implement simple OER automations for selected event types. The web service example implements the following: When a new Asset is Submitted to OER: The Asset is automatically Accepted by a defined user. When an Asset is Accepted: The Asset is automatically assigned  to a defined user for review. If the accepted asset is of type Service The Version meta data attribute is set based on the version id contained in the suffix of the Service Namespace.      When an Asset is Registered: If the registered Asset is of type Service The related Assets ( Interface and Endpoint are also automatically registered. The sample web service is not intended to replace the out of the Box OER BPM Based workflows, but the service can be utilized in cases where only simple automation is required and the developer has a Java skill set. The service is a lightweight web application that can be easily deployed to the same server as OER or on a different server. Read the complete post here

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  • Bright Minds in Singapore: Oracle Graduate Hiring

    - by user769227
     Last week I was in Singapore and had the opportunity to take part in our graduate interviewing that we are currently undertaking as part of our ASEAN hiring. I always feel fortunate to get the chance to meet and talk with students in the APAC region and taking time to meet some of the students we interviewed in Singapore last week is no exception. The excitement and enthusiasm of many of the students that I spoke to last week really stands out but what really brought some of them to the forefront for me was their creative ways of thinking and the level of professionalism that I saw in the students. Some of the presentation and communication skills that I saw displayed would rival experienced IT Consultants in the industry.  We still have more interviews to follow up from last week, but I am confident that of the students we had the chance to meet last week some of them will go on to have bright and successful careers here at Oracle.  To all the students that came in and spent the day with us, I want to thank you for giving us your time and for sharing your thoughts and ideas with us. From a business perspective I think you all will go on and do great things and from a personal stand point I enjoyed many of the conversations I had and feel lucky to meet with you. Best of luck with the remainder of your interviews and I hope to see some of you in the halls on my next visit to Singapore.

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  • Oracle BPM overview and roadmap session on Monday, October 1st

    - by Manoj Das
    Bhagat Nainani and I, Manoj Das, will present a session on Oracle BPM overview and road map on Monday, October 1 2012, from 12:15-1:15 PM at Moscone South - 308. Since last OpenWorld, many good things have happened. Many customers have gone live with their BPM 11g deployments, some of whom were nominated for the Innovation Awards. From a product perspective, we delivered 11.1.1.6 and 11.1.1.7 is just around the corner. We will discuss some of the highlights related to both customer successes and product features. In particular, we will present some of the exciting new capabilities that we are introducing in 11.1.1.7 around business analyst driven model-to-execution, more comprehensive unified BPM suite, more flexible and manageable BPM. Another significant development is the release of Process Accelerators. We have not only released accelerators, we have ourselves deployed and are using them internally. We will talk about accelerators as well as our learnings. As the title suggests, we will also share some aspects of our roadmap - there are some very exciting things brewing that I can't wait to share with you on Monday. Hoping to see you on Monday. Again, the session is in Moscone South - 308 from 12:15-1:15. Looking forward to your tweets on the session - remember to use #oraclebpm and #oow. Finally, as always, feel free to ask Bhagat and me any questions you have, during the session as well as after the session.

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  • Daten versionieren mit Oracle Database Workspace Manager

    - by Heinz-Wilhelm Fabry (DBA Community)
    Wie können extrem lange Transaktionen durchgeführt werden, also Transaktionen, die Datensätze über Stunden oder Tage exklusiv sperren, ohne dass diese langen Transaktionen 'normale' Transaktionen auf diesen Datensätzen behindern? Solche langen Transakionen sind zum Beispiel im Spatial Umfeld keine Seltenheit. Wie können unterschiedliche historische Zustände von Produktionsdaten online zeitlich unbegrenzt vorgehalten werden? Die UNDO Daten, die das gesamte Änderungsvolumen einer Datenbank vorhalten, gewährleisten in der Regel nur einen zeitlich sehr limitierten Zugriff auf 'ältere' Daten. Und die Technologie der database archives, auch bekannt unter dem Namen Total Recall, erlaubt einerseits keine Änderungen an den älteren Daten und steht andererseits ausschließlich in der Enterprise Edition der Datenbank zur Verfügung. Wie kann man die aktuellsten Produktionsdaten für WHAT-IF-Analysen verändern und währenddessen andere Benutzer ungestört auf den Originaldaten weiterarbeiten lassen? Ein SET TRANSACTION READ ONLY erlaubt keinerlei Änderungen und ist ebenfalls begrenzt auf die 'Reichweite' der UNDO Informationen. Zwar könnte man für derartige Analysen eine Datenbankkopie aus dem Backup aufbauen oder eine Standby Lösung implementieren, aber das ist doch eher aufwändig. Es gibt eine verblüffend einfache Antwort auf diese scheinbar komplizierten Fragen. Sie heisst Oracle Database Workspace Manager oder kurz Workspace Manager (WM). Der WM ist ein Feature der Datenbank seit Oracle9i, das sowohl in der Standard als auch in der Enterprise Edition zur Verfügung steht. Anders als in den ersten Versionen ist er längst auch Bestandteil jeder Installation. Um so erstaunlicher ist es, dass so wenige Kunden ihn kennen. Dieser Tipp soll dazu beitragen, das zu ändern.

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  • Travelocity Delivers Superior Customer Experience and Reduces Operating Costs with Oracle RightNow

    - by Tony Berk
    Turning the spotlight to our newest member of the CRM and Customer Experience (CX) family, RightNow, we highlight one of many customer success stories.  Travelocity is a leading provider of consumer-direct travel services for the leisure and business traveler. It markets and distributes travel-related products and services directly to individuals through Travelocity and its various brand websites and contact centers, and websites owned by its supplier and distribution partners. Before RightNow, Travelocity was running one system for its agent desktop and a separate email solution. Toggling between systems was inefficient and cumbersome. The RightNow contact center solution enables Travelocity to react at a moment’s notice and get customers the information they need before, during, and after their trip while maximizing agent productivity and driving revenue. Superior customer experience is one key reason why Travelocity continues to be a leader in the industry. The RightNow contact center solution supports Travelocity across its global brands with multi-channel support to provide superior care however customers communicate with the company—via phone, email, web, chat or mobile. Click here to learn more about Travelocity's use of Oracle RightNow and review other RightNow success stories.

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  • Oracle Tutor - Is Anyone Reading Your Documentation?

    - by mary.keane
    If you are responsible for documenting your business practices, wouldn't it be nice to know if anyone is using the documentation? If the employees find it useful? You might want to consider surveying the users of the documentation on a regular basis. There are a number of free survey tools online (search for "free survey tools"), and you can have a survey ready in a matter of minutes. It's as simple as gathering a list of questions and a list of email addresses. For the questions, here are some suggestions. How often do you access the policy and procedure site? How useful is the site? How easy is it to navigate the site? How often are your questions answered on the site? What suggestions do you have to make the site more useful? You may want to consider just asking a few questions each month so that employees can complete the survey in less than 5 minutes (you'll get more responses). Make sure you have several comment boxes in the survey so that the employees can give suggestions. As the users of your documentation, the employees may have some terrific ideas that will enhance the usability of your policy and procedure site. It would be great to hear your suggestions for how to survey the users of your documentation. Mary R. Keane Senior Development Manager, Oracle BPM and Tutor

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  • Oracle Identity Manager ADF Customization

    - by Arda Eralp
    This blog entry includes an example about customization Oracle Identity Manager (OIM) Self Service screen. Before customization all users that can be logged in OIM Self Service can see "Administration" tab on left menu. On this example we create "Managers" role and only users that have managers role can see "Administration" tab. Step 1: Create "Manager" role  Step 2: Create Sandbox  Step 3: Customize ADF Select "Customize" on the top menu Select "Source" instead of "Design" on top  Select "Administration" tab with blue rectangle and edit component Edit "visible" with expression builder #{oimcontext.currentUser.roles['Manager'] != null} Apply Step 4: Apply to All and Publish sandbox Notes:  This table objects can use for expression. Objects Description #{oimcontext.currentUser['ATTRIBUTE_NAME']} #{oimcontext.currentUser['UDF_NAME']} #{oimcontext.currentUser.roles} #{oimcontext.currentUser.roles['SYSTEM ADMINISTRATORS'] != null} Boolean #{oimcontext.currentUser.adminRoles['OrclOIMSystemAdministrator'] != null} Boolean

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  • Announcing Oracle Receivables Generic Data Fix (GDF) for Refunds

    - by user793553
    Here's the first of what will be a series of Generic Data Fixes (GDF) to be released by Receivables Development. Generic Data Fix (GDF) are created by development to fix data issues caused by bugs/issues in the application code.  Other Generic Data Fix benefits/features include: Developed for bugs that can cause data issues. Provides a SELECT script that uses an identification/signature query to identify and report all data affected by issue/condition caused by a bug. Allow customers to view and modify what will be fixed. Provides a separate FIX script to fix the data reported by the SELECT script. The FIX script creates backup tables for the data that is fixed/updated. Available on My Oracle Support for download In Release 12, when creating a refund by either of the following methods: Applied a receipt to the Refund activity - which creates an Invoice in Payables Or you went directly into Payables to create a refund for an open Credit Memo in Receivables The Invoice in Payables that is associated to the refund is cancelled, the corresponding refund application or credit memo in Receivables is not properly re-instated. For the receipt application, it still remains applied to the Refund whereas this should be automatically unapplied. For the credit memo, it stays closed instead of getting re-opened. Doc ID 761993.1 includes the patch to make sure this doesn’t happen in the future as well as a GDF script to fix the current data (Script name: ar_std_refund_unapp.sql).  Download the script and run in READ_ONLY_MODE to identify 'refund' applications with this problem. Stay tuned for more GDF scripts coming soon...

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  • New Oracle Tools Speed J.D. Edwards EnterpriseOne Implementations

    - by LanaProut
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} CRN article by Rick Whiting on the new Oracle Business Accelerators for JD Edwards EnterpriseOne.  Click here to view the article.

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  • Oracle E-Business Products New Search Helpers for Guided Resolution of Customer Issues

    - by user793044
    Oracle E-Business Proactive Support has created many new guided resolution documents that you may find helpful in resolving issues in your EBS applications.  These new documents are called “Search Helpers” and they guide you through your issue to a solution.  They are meant to be an easy and fast method to finding a relevant, complete solution. Hundreds of notes and service requests were reviewed and the best solutions to these known issues were selected.  For some issues, notes were updated to better clarify the solution.  In other cases, if a note with a solution did not already exist, one was created. You start the process by selecting the scenario you have encountered.  You may have received an error message, or there may be a particular area of the application in which you have encountered an issue.  Based on your selection of the issue, the Search Helper will present one or more additional possible symptoms.  When you have selected from both of these two sections, you are then presented with one or more articles known to have fully solved this issue in the past.  Several EBS products have produced Search Helpers documents.  Take a look at Doc ID 1501724.1 for an index of the current EBS Search Helpers.  Here is an example of a Search Helper from the Receivables Transactions area: After selecting the Functional Area of "Entering / Updating Transactions" a list of Known Symptoms is presented: And, when "Transaction numbers are not in sequence" is selected, a solution link is provided for Document ID 197212.1: How To Setup Gapless Document Sequencing in Receivables. The EBS applications that currently have published Search Helpers are: Advanced Pricing Applications Technology Configurator General Ledger Human Capital Management Inventory Management Order Management Payables Process Manufacturing Purchasing Receivables Shipping Value Chain Planning

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  • Oracle Secure Global Desktop (SGD) 5.1

    - by wcoekaer
    Last week, we released the latest update of Oracle Secure Global Desktop. Release 5.1 introduces a number of bug fixes and smaller changes but the most interesting one is definitely increased support for html5-based client access. In SGD 5.0 we added support for Apple iPads using Safari to connect to SGD and display your session right inside the browser. The traditional model for SGD is that you connect using a webbrowser to the webtop and applications that are displayed locally using a local client (tta). This client gets installed the first time you connect. So in the traditional model (which works very well...) you need a webbrowser, java and the tta client. With the addition of html5 support, there's no longer a need to install a local client, in fact, there is also no longer a need to have java installed. We currently support Chrome as a browser to enable html5 clients. This allows us to enable html5 on the android devices and also on desktops running Chrome (Windows, MacOS X, Linux). Connections will work transparently across proxy servers as well. So now you can run any SGD published app or desktop right from your webbrowser inside a browser window. This is very convenient and cool.

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  • Coherence - How to develop a custom push replication publisher

    - by cosmin.tudor(at)oracle.com
    CoherencePushReplicationDB.zipIn the example bellow I'm describing a way of developing a custom push replication publisher that publishes data to a database via JDBC. This example can be easily changed to publish data to other receivers (JMS,...) by performing changes to step 2 and small changes to step 3, steps that are presented bellow. I've used Eclipse as the development tool. To develop a custom push replication publishers we will need to go through 6 steps: Step 1: Create a custom publisher scheme class Step 2: Create a custom publisher class that should define what the publisher is doing. Step 3: Create a class data is performing the actions (publish to JMS, DB, etc ) for the custom publisher. Step 4: Register the new publisher against a ContentHandler. Step 5: Add the new custom publisher in the cache configuration file. Step 6: Add the custom publisher scheme class to the POF configuration file. All these steps are detailed bellow. The coherence project is attached and conclusions are presented at the end. Step 1: In the Coherence Eclipse project create a class called CustomPublisherScheme that should implement com.oracle.coherence.patterns.pushreplication.publishers.AbstractPublisherScheme. In this class define the elements of the custom-publisher-scheme element. For instance for a CustomPublisherScheme that looks like that: <sync:publisher> <sync:publisher-name>Active2-JDBC-Publisher</sync:publisher-name> <sync:publisher-scheme> <sync:custom-publisher-scheme> <sync:jdbc-string>jdbc:oracle:thin:@machine-name:1521:XE</sync:jdbc-string> <sync:username>hr</sync:username> <sync:password>hr</sync:password> </sync:custom-publisher-scheme> </sync:publisher-scheme> </sync:publisher> the code is: package com.oracle.coherence; import java.io.DataInput; import java.io.DataOutput; import java.io.IOException; import com.oracle.coherence.patterns.pushreplication.Publisher; import com.oracle.coherence.configuration.Configurable; import com.oracle.coherence.configuration.Mandatory; import com.oracle.coherence.configuration.Property; import com.oracle.coherence.configuration.parameters.ParameterScope; import com.oracle.coherence.environment.Environment; import com.tangosol.io.pof.PofReader; import com.tangosol.io.pof.PofWriter; import com.tangosol.util.ExternalizableHelper; @Configurable public class CustomPublisherScheme extends com.oracle.coherence.patterns.pushreplication.publishers.AbstractPublisherScheme { /** * */ private static final long serialVersionUID = 1L; private String jdbcString; private String username; private String password; public String getJdbcString() { return this.jdbcString; } @Property("jdbc-string") @Mandatory public void setJdbcString(String jdbcString) { this.jdbcString = jdbcString; } public String getUsername() { return username; } @Property("username") @Mandatory public void setUsername(String username) { this.username = username; } public String getPassword() { return password; } @Property("password") @Mandatory public void setPassword(String password) { this.password = password; } public Publisher realize(Environment environment, ClassLoader classLoader, ParameterScope parameterScope) { return new CustomPublisher(getJdbcString(), getUsername(), getPassword()); } public void readExternal(DataInput in) throws IOException { super.readExternal(in); this.jdbcString = ExternalizableHelper.readSafeUTF(in); this.username = ExternalizableHelper.readSafeUTF(in); this.password = ExternalizableHelper.readSafeUTF(in); } public void writeExternal(DataOutput out) throws IOException { super.writeExternal(out); ExternalizableHelper.writeSafeUTF(out, this.jdbcString); ExternalizableHelper.writeSafeUTF(out, this.username); ExternalizableHelper.writeSafeUTF(out, this.password); } public void readExternal(PofReader reader) throws IOException { super.readExternal(reader); this.jdbcString = reader.readString(100); this.username = reader.readString(101); this.password = reader.readString(102); } public void writeExternal(PofWriter writer) throws IOException { super.writeExternal(writer); writer.writeString(100, this.jdbcString); writer.writeString(101, this.username); writer.writeString(102, this.password); } } Step 2: Define what the CustomPublisher should basically do by creating a new java class called CustomPublisher that implements com.oracle.coherence.patterns.pushreplication.Publisher package com.oracle.coherence; import com.oracle.coherence.patterns.pushreplication.EntryOperation; import com.oracle.coherence.patterns.pushreplication.Publisher; import com.oracle.coherence.patterns.pushreplication.exceptions.PublisherNotReadyException; import java.io.BufferedWriter; import java.util.Iterator; public class CustomPublisher implements Publisher { private String jdbcString; private String username; private String password; private transient BufferedWriter bufferedWriter; public CustomPublisher() { } public CustomPublisher(String jdbcString, String username, String password) { this.jdbcString = jdbcString; this.username = username; this.password = password; this.bufferedWriter = null; } public String getJdbcString() { return this.jdbcString; } public String getUsername() { return username; } public String getPassword() { return password; } public void publishBatch(String cacheName, String publisherName, Iterator<EntryOperation> entryOperations) { DatabasePersistence databasePersistence = new DatabasePersistence( jdbcString, username, password); while (entryOperations.hasNext()) { EntryOperation entryOperation = (EntryOperation) entryOperations .next(); databasePersistence.databasePersist(entryOperation); } } public void start(String cacheName, String publisherName) throws PublisherNotReadyException { System.err .printf("Started: Custom JDBC Publisher for Cache %s with Publisher %s\n", new Object[] { cacheName, publisherName }); } public void stop(String cacheName, String publisherName) { System.err .printf("Stopped: Custom JDBC Publisher for Cache %s with Publisher %s\n", new Object[] { cacheName, publisherName }); } } In the publishBatch method from above we inform the publisher that he is supposed to persist data to a database: DatabasePersistence databasePersistence = new DatabasePersistence( jdbcString, username, password); while (entryOperations.hasNext()) { EntryOperation entryOperation = (EntryOperation) entryOperations .next(); databasePersistence.databasePersist(entryOperation); } Step 3: The class that deals with the persistence is a very basic one that uses JDBC to perform inserts/updates against a database. package com.oracle.coherence; import com.oracle.coherence.patterns.pushreplication.EntryOperation; import java.sql.*; import java.text.SimpleDateFormat; import com.oracle.coherence.Order; public class DatabasePersistence { public static String INSERT_OPERATION = "INSERT"; public static String UPDATE_OPERATION = "UPDATE"; public Connection dbConnection; public DatabasePersistence(String jdbcString, String username, String password) { this.dbConnection = createConnection(jdbcString, username, password); } public Connection createConnection(String jdbcString, String username, String password) { Connection connection = null; System.err.println("Connecting to: " + jdbcString + " Username: " + username + " Password: " + password); try { // Load the JDBC driver String driverName = "oracle.jdbc.driver.OracleDriver"; Class.forName(driverName); // Create a connection to the database connection = DriverManager.getConnection(jdbcString, username, password); System.err.println("Connected to:" + jdbcString + " Username: " + username + " Password: " + password); } catch (ClassNotFoundException e) { e.printStackTrace(); } // driver catch (SQLException e) { e.printStackTrace(); } return connection; } public void databasePersist(EntryOperation entryOperation) { if (entryOperation.getOperation().toString() .equalsIgnoreCase(INSERT_OPERATION)) { insert(((Order) entryOperation.getPublishableEntry().getValue())); } else if (entryOperation.getOperation().toString() .equalsIgnoreCase(UPDATE_OPERATION)) { update(((Order) entryOperation.getPublishableEntry().getValue())); } } public void update(Order order) { String update = "UPDATE Orders set QUANTITY= '" + order.getQuantity() + "', AMOUNT='" + order.getAmount() + "', ORD_DATE= '" + (new SimpleDateFormat("dd-MMM-yyyy")).format(order .getOrdDate()) + "' WHERE SYMBOL='" + order.getSymbol() + "'"; System.err.println("UPDATE = " + update); try { Statement stmt = getDbConnection().createStatement(); stmt.execute(update); stmt.close(); } catch (SQLException ex) { System.err.println("SQLException: " + ex.getMessage()); } } public void insert(Order order) { String insert = "insert into Orders values('" + order.getSymbol() + "'," + order.getQuantity() + "," + order.getAmount() + ",'" + (new SimpleDateFormat("dd-MMM-yyyy")).format(order .getOrdDate()) + "')"; System.err.println("INSERT = " + insert); try { Statement stmt = getDbConnection().createStatement(); stmt.execute(insert); stmt.close(); } catch (SQLException ex) { System.err.println("SQLException: " + ex.getMessage()); } } public Connection getDbConnection() { return dbConnection; } public void setDbConnection(Connection dbConnection) { this.dbConnection = dbConnection; } } Step 4: Now we need to register our publisher against a ContentHandler. In order to achieve that we need to create in our eclipse project a new class called CustomPushReplicationNamespaceContentHandler that should extend the com.oracle.coherence.patterns.pushreplication.configuration.PushReplicationNamespaceContentHandler. In the constructor of the new class we define a new handler for our custom publisher. package com.oracle.coherence; import com.oracle.coherence.configuration.Configurator; import com.oracle.coherence.environment.extensible.ConfigurationContext; import com.oracle.coherence.environment.extensible.ConfigurationException; import com.oracle.coherence.environment.extensible.ElementContentHandler; import com.oracle.coherence.patterns.pushreplication.PublisherScheme; import com.oracle.coherence.environment.extensible.QualifiedName; import com.oracle.coherence.patterns.pushreplication.configuration.PushReplicationNamespaceContentHandler; import com.tangosol.run.xml.XmlElement; public class CustomPushReplicationNamespaceContentHandler extends PushReplicationNamespaceContentHandler { public CustomPushReplicationNamespaceContentHandler() { super(); registerContentHandler("custom-publisher-scheme", new ElementContentHandler() { public Object onElement(ConfigurationContext context, QualifiedName qualifiedName, XmlElement xmlElement) throws ConfigurationException { PublisherScheme publisherScheme = new CustomPublisherScheme(); Configurator.configure(publisherScheme, context, qualifiedName, xmlElement); return publisherScheme; } }); } } Step 5: Now we should define our CustomPublisher in the cache configuration file according to the following documentation. <cache-config xmlns:sync="class:com.oracle.coherence.CustomPushReplicationNamespaceContentHandler" xmlns:cr="class:com.oracle.coherence.environment.extensible.namespaces.InstanceNamespaceContentHandler"> <caching-schemes> <sync:provider pof-enabled="false"> <sync:coherence-provider /> </sync:provider> <caching-scheme-mapping> <cache-mapping> <cache-name>publishing-cache</cache-name> <scheme-name>distributed-scheme-with-publishing-cachestore</scheme-name> <autostart>true</autostart> <sync:publisher> <sync:publisher-name>Active2 Publisher</sync:publisher-name> <sync:publisher-scheme> <sync:remote-cluster-publisher-scheme> <sync:remote-invocation-service-name>remote-site1</sync:remote-invocation-service-name> <sync:remote-publisher-scheme> <sync:local-cache-publisher-scheme> <sync:target-cache-name>publishing-cache</sync:target-cache-name> </sync:local-cache-publisher-scheme> </sync:remote-publisher-scheme> <sync:autostart>true</sync:autostart> </sync:remote-cluster-publisher-scheme> </sync:publisher-scheme> </sync:publisher> <sync:publisher> <sync:publisher-name>Active2-Output-Publisher</sync:publisher-name> <sync:publisher-scheme> <sync:stderr-publisher-scheme> <sync:autostart>true</sync:autostart> <sync:publish-original-value>true</sync:publish-original-value> </sync:stderr-publisher-scheme> </sync:publisher-scheme> </sync:publisher> <sync:publisher> <sync:publisher-name>Active2-JDBC-Publisher</sync:publisher-name> <sync:publisher-scheme> <sync:custom-publisher-scheme> <sync:jdbc-string>jdbc:oracle:thin:@machine_name:1521:XE</sync:jdbc-string> <sync:username>hr</sync:username> <sync:password>hr</sync:password> </sync:custom-publisher-scheme> </sync:publisher-scheme> </sync:publisher> </cache-mapping> </caching-scheme-mapping> <!-- The following scheme is required for each remote-site when using a RemoteInvocationPublisher --> <remote-invocation-scheme> <service-name>remote-site1</service-name> <initiator-config> <tcp-initiator> <remote-addresses> <socket-address> <address>localhost</address> <port>20001</port> </socket-address> </remote-addresses> <connect-timeout>2s</connect-timeout> </tcp-initiator> <outgoing-message-handler> <request-timeout>5s</request-timeout> </outgoing-message-handler> </initiator-config> </remote-invocation-scheme> <!-- END: com.oracle.coherence.patterns.pushreplication --> <proxy-scheme> <service-name>ExtendTcpProxyService</service-name> <acceptor-config> <tcp-acceptor> <local-address> <address>localhost</address> <port>20002</port> </local-address> </tcp-acceptor> </acceptor-config> <autostart>true</autostart> </proxy-scheme> </caching-schemes> </cache-config> As you can see in the red-marked text from above I've:       - set new Namespace Content Handler       - define the new custom publisher that should work together with other publishers like: stderr and remote publishers in our case. Step 6: Add the com.oracle.coherence.CustomPublisherScheme to your custom-pof-config file: <pof-config> <user-type-list> <!-- Built in types --> <include>coherence-pof-config.xml</include> <include>coherence-common-pof-config.xml</include> <include>coherence-messagingpattern-pof-config.xml</include> <include>coherence-pushreplicationpattern-pof-config.xml</include> <!-- Application types --> <user-type> <type-id>1901</type-id> <class-name>com.oracle.coherence.Order</class-name> <serializer> <class-name>com.oracle.coherence.OrderSerializer</class-name> </serializer> </user-type> <user-type> <type-id>1902</type-id> <class-name>com.oracle.coherence.CustomPublisherScheme</class-name> </user-type> </user-type-list> </pof-config> CONCLUSIONSThis approach allows for publishers to publish data to almost any other receiver (database, JMS, MQ, ...). The only thing that needs to be changed is the DatabasePersistence.java class that should be adapted to the chosen receiver. Only minor changes are needed for the rest of the code (to publishBatch method from CustomPublisher class).

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  • Oracle ACE???????????????????????????«?10?:?? ???»??????????~???????????

    - by ???02
    2012?, ???Oracle ACE ????????????????14?(????)??????????3????ORACLE ACE ???????????????? ????Oracle ACE ?????????????????????????????Oracle ACE???????????????????(???) Oracle ACE ????? ?????????????????? ???????????? ??????????????Oracle Fusion Middleware??????????????WebLogic Server??????????????????? Oracle Fusion Middleware ?????????? ????????WebLogic Server??????Oracle Fusion Middleware ??????????????????????????????????????????????????????????????????????????? 2009???????WebLogic Server?????????????????????????????????????????????WebLogic Server???????????????????????????WebLogic Server ?????????????????????Oracle RAC ????????????????????????????????????????????????BEA?Oracle ??????????????????????????????????? WebLogic Server?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ?????????????? ????????????10?????????????????????????????????????????????????????????????????????????????????????????????????????”JAZZ in FUCHU”???????? Oracle ACE ???? ??????????????????????????????Oracle ACE ?????????????????????WebLogic Server ?????????????????????????????????????????????????????????????WebLogic Server???????? ??????????????Oracle ACE ??????????????????????????????????????WebLogic Server ???????????????????????????????????? ??????3?????????????????????????????????????????????????????????????????????????????????????????????????????? ???????????? ??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ?????????? – ???????????? ????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

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  • Batch Best Practices and Technical Best Practices Updated

    - by ACShorten
    The Batch Best Practices for Oracle Utilities Application Framework based products (Doc Id: 836362.1) and Technical Best Practices for Oracle Utilities Application Framework Based Products (Doc Id: 560367.1) have been updated with updated and new advice for the various versions of the Oracle Utilities Application Framework based products. These documents cover the following products: Oracle Utilities Customer Care And Billing (V2 and above) Oracle Utilities Meter Data Management (V2 and above) Oracle Utilities Mobile Workforce Management (V2 and above) Oracle Utilities Smart Grid Gateway (V2 and above) – All editions Oracle Enterprise Taxation Management (all versions) Oracle Enterprise Taxation and Policy Management (all versions) Whilst there is new advice, some of which has been posted on this blog, a lot of sections have been updated for advice based upon feedback from customers, partners, consultants, our development teams and our hard working Support personnel. All whitepapers are available from My Oracle Support.

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  • Cut Caseload Costs, Speed Service Delivery For Social Services

    - by michael.seback
    Lower Caseload Costs, Speedier Service Delivery with New Oracle Social Services Solution Oracle has just introduced a new solution for social services agencies that's designed to help case workers address the challenges of rising workloads and growing demands by citizens for additional services. In the past, IT departments developed custom software in an effort to meet program outcomes. "Because this capability is out of the box with the Oracle solution, there's less complexity for organizations and an overall lower total cost of ownership," says Kimberly Ellison-Taylor, Oracle's executive director of health and human services. "Self service brings costs down to just pennies per interaction and makes it possible for clients to receive government services more quickly," Ellison-Taylor says. read more

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  • B2B and B2C Commerce are alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

    - by Katrina Gosek
    We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester’s first Commerce Wave focused on B2B, released earlier this month. The reports validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: search & navigation, promotions, cross-channel commerce and mobile: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). This momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management.  Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery.  We would like to expand on each of these 3 areas: As Forrester highlights, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.   On the topic of web content management, we were pleased to see Forrester recognize Oracle’s unique functional capabilities in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one.  So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we’ll address in an exciting new release in the coming months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP.  To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: - 2013 B2B Commerce Trends Report - B2B Commerce Whitepaper: Consumerization, Complexity, Change - B2B Commerce Webcast: What Industry Trend Setters Do Right - Internet Retailer, Web Drives Sales for B2B Companies - Internet Retailer, The Web Means Business: B2B Companies Beef Up Their Websites, borrowing from b2c retailers and breaking new ground - Internet Retailer, B2B e-Commerce is poised for growth ----------THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY AND MAY NOT BE INCORPORATED INTO A CONTRACT OR AGREEMENT 

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  • HIMSS 2011 and New Press Release

    - by chris.kawalek(at)oracle.com
    We're here at HIMSS 2011 in booth 1651. If you're at the show, tomorrow (Wednesday) is the final day for the exhibits, so come over and see all of the Oracle demos displayed on Sun Ray Clients. It's extremely cool! Also, we did a press release here at the show about caregiver mobility with Wolf Medical Software. Have a read here. Wolf Medical Software did a press release themselves, too. You can read their press release here.

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  • OCFS2 Now Certified for E-Business Suite Release 12 Application Tiers

    - by sergio.leunissen
    Steven Chan writes that OCFS2 is now certified for use as a clustered filesystem for sharing files between all of your E-Business Suite application tier servers.  OCFS2 (Oracle Cluster File System 2) is a free, open source, general-purpose, extent-based clustered file system which Oracle developed and contributed to the Linux community.  It was accepted into Linux kernel 2.6.16.OCFS2 is included in Oracle Enterprise Linux (OEL) and supported under Unbreakable Linux support.

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  • Oracle Database Insider Now on LinkedIn

    - by Troy Kitch
    Our close friends over at the Oracle Database Insider blog have recently started a LinkedIn discussion group. Go behind the scenes of the latest Oracle Database announcements and discussions that include Oracle Database 11g and its options, such as Database Security, and the newest product, Oracle Exadata. Come on over to post a discussion topic, an event, ask questions and stay up-to-date on the latest Oracle Database information. We'll be there to join the discussions and answer questions. Join us on LinkedIn's latest group!

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  • Oracle's Cloud Computing Events

    - by Peeyush Tugnawat
    Here is a useful link to Oracle full day events on Cloud Computing worldwide http://www.oracle.com/events/cloudcomputing/index.html   Other Oracle Cloud Computing Resources Oracle's Cloud Computing Products and Services Oracle's Cloud Computing Resource Center   Others My Previous Post about Cloud Computing

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  • Sun Fire X4800 M2 Delivers World Record TPC-C for x86 Systems

    - by Brian
    Oracle's Sun Fire X4800 M2 server equipped with eight 2.4 GHz Intel Xeon Processor E7-8870 chips obtained a result of 5,055,888 tpmC on the TPC-C benchmark. This result is a world record for x86 servers. Oracle demonstrated this world record database performance running Oracle Database 11g Release 2 Enterprise Edition with Partitioning. The Sun Fire X4800 M2 server delivered a new x86 TPC-C world record of 5,055,888 tpmC with a price performance of $0.89/tpmC using Oracle Database 11g Release 2. This configuration is available 06/26/12. The Sun Fire X4800 M2 server delivers 3.0x times better performance than the next 8-processor result, an IBM System p 570 equipped with POWER6 processors. The Sun Fire X4800 M2 server has 3.1x times better price/performance than the 8-processor 4.7GHz POWER6 IBM System p 570. The Sun Fire X4800 M2 server has 1.6x times better performance than the 4-processor IBM x3850 X5 system equipped with Intel Xeon processors. This is the first TPC-C result on any system using eight Intel Xeon Processor E7-8800 Series chips. The Sun Fire X4800 M2 server is the first x86 system to get over 5 million tpmC. The Oracle solution utilized Oracle Linux operating system and Oracle Database 11g Enterprise Edition Release 2 with Partitioning to produce the x86 world record TPC-C benchmark performance. Performance Landscape Select TPC-C results (sorted by tpmC, bigger is better) System p/c/t tpmC Price/tpmC Avail Database MemorySize Sun Fire X4800 M2 8/80/160 5,055,888 0.89 USD 6/26/2012 Oracle 11g R2 4 TB IBM x3850 X5 4/40/80 3,014,684 0.59 USD 7/11/2011 DB2 ESE 9.7 3 TB IBM x3850 X5 4/32/64 2,308,099 0.60 USD 5/20/2011 DB2 ESE 9.7 1.5 TB IBM System p 570 8/16/32 1,616,162 3.54 USD 11/21/2007 DB2 9.0 2 TB p/c/t - processors, cores, threads Avail - availability date Oracle and IBM TPC-C Response times System tpmC Response Time (sec) New Order 90th% Response Time (sec) New Order Average Sun Fire X4800 M2 5,055,888 0.210 0.166 IBM x3850 X5 3,014,684 0.500 0.272 Ratios - Oracle Better 1.6x 1.4x 1.3x Oracle uses average new order response time for comparison between Oracle and IBM. Graphs of Oracle's and IBM's response times for New-Order can be found in the full disclosure reports on TPC's website TPC-C Official Result Page. Configuration Summary and Results Hardware Configuration: Server Sun Fire X4800 M2 server 8 x 2.4 GHz Intel Xeon Processor E7-8870 4 TB memory 8 x 300 GB 10K RPM SAS internal disks 8 x Dual port 8 Gbs FC HBA Data Storage 10 x Sun Fire X4270 M2 servers configured as COMSTAR heads, each with 1 x 3.06 GHz Intel Xeon X5675 processor 8 GB memory 10 x 2 TB 7.2K RPM 3.5" SAS disks 2 x Sun Storage F5100 Flash Array storage (1.92 TB each) 1 x Brocade 5300 switches Redo Storage 2 x Sun Fire X4270 M2 servers configured as COMSTAR heads, each with 1 x 3.06 GHz Intel Xeon X5675 processor 8 GB memory 11 x 2 TB 7.2K RPM 3.5" SAS disks Clients 8 x Sun Fire X4170 M2 servers, each with 2 x 3.06 GHz Intel Xeon X5675 processors 48 GB memory 2 x 300 GB 10K RPM SAS disks Software Configuration: Oracle Linux (Sun Fire 4800 M2) Oracle Solaris 11 Express (COMSTAR for Sun Fire X4270 M2) Oracle Solaris 10 9/10 (Sun Fire X4170 M2) Oracle Database 11g Release 2 Enterprise Edition with Partitioning Oracle iPlanet Web Server 7.0 U5 Tuxedo CFS-R Tier 1 Results: System: Sun Fire X4800 M2 tpmC: 5,055,888 Price/tpmC: 0.89 USD Available: 6/26/2012 Database: Oracle Database 11g Cluster: no New Order Average Response: 0.166 seconds Benchmark Description TPC-C is an OLTP system benchmark. It simulates a complete environment where a population of terminal operators executes transactions against a database. The benchmark is centered around the principal activities (transactions) of an order-entry environment. These transactions include entering and delivering orders, recording payments, checking the status of orders, and monitoring the level of stock at the warehouses. Key Points and Best Practices Oracle Database 11g Release 2 Enterprise Edition with Partitioning scales easily to this high level of performance. COMSTAR (Common Multiprotocol SCSI Target) is the software framework that enables an Oracle Solaris host to serve as a SCSI Target platform. COMSTAR uses a modular approach to break the huge task of handling all the different pieces in a SCSI target subsystem into independent functional modules which are glued together by the SCSI Target Mode Framework (STMF). The modules implementing functionality at SCSI level (disk, tape, medium changer etc.) are not required to know about the underlying transport. And the modules implementing the transport protocol (FC, iSCSI, etc.) are not aware of the SCSI-level functionality of the packets they are transporting. The framework hides the details of allocation providing execution context and cleanup of SCSI commands and associated resources and simplifies the task of writing the SCSI or transport modules. Oracle iPlanet Web Server middleware is used for the client tier of the benchmark. Each web server instance supports more than a quarter-million users while satisfying the response time requirement from the TPC-C benchmark. See Also Oracle Press Release -- Sun Fire X4800 M2 TPC-C Executive Summary tpc.org Complete Sun Fire X4800 M2 TPC-C Full Disclosure Report tpc.org Transaction Processing Performance Council (TPC) Home Page Ideas International Benchmark Page Sun Fire X4800 M2 Server oracle.com OTN Oracle Linux oracle.com OTN Oracle Solaris oracle.com OTN Oracle Database 11g Release 2 Enterprise Edition oracle.com OTN Sun Storage F5100 Flash Array oracle.com OTN Disclosure Statement TPC Benchmark C, tpmC, and TPC-C are trademarks of the Transaction Processing Performance Council (TPC). Sun Fire X4800 M2 (8/80/160) with Oracle Database 11g Release 2 Enterprise Edition with Partitioning, 5,055,888 tpmC, $0.89 USD/tpmC, available 6/26/2012. IBM x3850 X5 (4/40/80) with DB2 ESE 9.7, 3,014,684 tpmC, $0.59 USD/tpmC, available 7/11/2011. IBM x3850 X5 (4/32/64) with DB2 ESE 9.7, 2,308,099 tpmC, $0.60 USD/tpmC, available 5/20/2011. IBM System p 570 (8/16/32) with DB2 9.0, 1,616,162 tpmC, $3.54 USD/tpmC, available 11/21/2007. Source: http://www.tpc.org/tpcc, results as of 7/15/2011.

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  • B2B and B2C alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

    - by Katrina Gosek
    We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester Research, Inc.’s first Commerce Wave focused on B2B, “The Forrester Wave™: B2B Commerce Suites, Q4 2013,” released earlier this month. We believe that the report validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, we feel that the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: front-office content, community, and commerce features that meet customer expectations for 24x7x365 ordering, real-time customer service, and expedited shipping — both online and on mobile devices: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). It seems that this market momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management. Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery. We would like to expand on each of these 3 areas: As Forrester suggests, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.  On the topic of web content management, we were pleased to see Forrester cite Oracle’s differentiated digital experience capability in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one. So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle certainly has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we'll address in an exciting new release planned for the next 12 months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP. To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: -       2013 B2B Commerce Trends Report -       B2B Commerce Whitepaper: Consumerization, Complexity, Change -       B2B Commerce Webcast: What Industry Trend Setters Do Right -       Internet Retailer, Web Drives Sales for B2B Companies -       Internet Retailer Article, The Web Means Business: B2B Companies Beef Up Their Websites,        borrowing from b2c retailers and breaking new ground -       Internet Retailer Article, B2B e-Commerce is poised for growth

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