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  • Messed up USB stick doesn't show in blkid

    - by Felix
    I was playing around with a USB stick (booting archlinux with qemu off of it and trying to perform an installation on the same stick at the same time -- brave, I know, but I was just messing around). Now, after failing to boot and install at the same time, it seems I have sort of messed up my stick. What I think happened is that I used cfdisk to wipe everything on it and create one big partition, but formatting it then failed, so now there's a big partition with no filesystem. Just to make it clear: I'm not worried for my stick, I know I can recover it at any point. What I find intriguing is that after plugging the stick into my computer (using Ubuntu), there's no (terminal) way to find out what block device (/dev/sdx) it has associated. The only way I could determine that was with GParted: But blkid shows the following: /dev/sda1: UUID="12F695CFF695B387" LABEL="System Reserved" TYPE="ntfs" /dev/sda2: UUID="A0BAA6EABAA6BC62" TYPE="ntfs" /dev/sdb1: UUID="546aec8b-9ad6-4571-b07a-adba63e25820" TYPE="ext4" /dev/sdb2: UUID="2a8b82d8-6c6e-4053-a446-bab970d93d7c" TYPE="swap" /dev/sdb3: UUID="7cbede7d-c930-4e59-9d1b-01f2d79bd092" TYPE="ext4" No trace of /dev/sdc. My question is: if I didn't have a graphical interface (to use GParted), how would I have known which block device is my stick?

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  • ssh over a tunnel in order to configure auto login

    - by Vihaan Verma
    I m trying to copy the id_rsa.pub key to the server. The server in my case also has a virutal machine called dev which runs on the host machine. I copied the id_rsa.pub key to the host for auto log in using this command. ssh-copy-id -i ~/.ssh/id_rsa.pub vickey@host which worked fine and I can auto log in to host. I also wanted to auto log in to the dev machine. I know I can just copy the contents of authorized_keys from the host machine to the dev machine but I m looking for a command line of doing things. Creating a tunnel seemed like the solution ssh vickey@host -L 2000:dev:22 -N now when I tried ssh-copy-id -i ~/.ssh/id_rsa.pub vickey@localhost -P 2000 the password that worked here was of my local machine , I expected it to ask me password of my dev machine. The above command adds the pub key to the local machine and not to the dev machine. However this commands asks me for the dev password and copies the files. scp -P 2000 vickey@localhost:/home/vickey/trash/vim . vickey@localhost's password: vim 100% 111 0.1KB/s 00:00 How do I do the same with ssh-copy-id ?

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  • Copy from CDROM is very slow in Ubuntu

    - by ???
    I'm using the command to copy CDROM image: # dd if=/dev/sr0 of=./maverick.iso But it's very slow, at about 350k bytes/sec. I've searched the google, and try the command # hdparm -vi /dev/sr0 /dev/sr0: HDIO_DRIVE_CMD(identify) failed: Bad address IO_support = 1 (32-bit) readonly = 0 (off) readahead = 256 (on) HDIO_GETGEO failed: Inappropriate ioctl for device Model=DVD-ROM UJDA775, FwRev=DA03, SerialNo= Config={ Fixed Removeable DTR<=5Mbs DTR>10Mbs nonMagnetic } RawCHS=0/0/0, TrkSize=0, SectSize=0, ECCbytes=0 BuffType=unknown, BuffSize=unknown, MaxMultSect=0 (maybe): CurCHS=0/0/0, CurSects=0, LBA=yes, LBAsects=0 IORDY=yes, tPIO={min:180,w/IORDY:120}, tDMA={min:120,rec:120} PIO modes: pio0 pio1 pio2 pio3 pio4 DMA modes: sdma0 sdma1 sdma2 mdma0 mdma1 mdma2 UDMA modes: udma0 udma1 *udma2 AdvancedPM=no Drive conforms to: ATA/ATAPI-5 T13 1321D revision 3: ATA/ATAPI-1,2,3,4,5 * signifies the current active mode Seems like DMA is already on. And a device test gives: # hdparm -t /dev/sr0 /dev/sr0: Timing buffered disk reads: 2 MB in 6.58 seconds = 311.10 kB/sec # sudo hdparm -tT /dev/sr0 /dev/sr0: Timing cached reads: 2 MB in 2.69 seconds = 760.96 kB/sec Timing buffered disk reads: m 4 MB in 5.19 seconds = 789.09 kB/sec The CD-ROM device and disc should be okay because I can copy it very fast in Windows, using UltraISO utility. So I guess there is something not configured right in Ubuntu, is it?

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  • Dual-booting Ubuntu and Pardus with GRUB2...Pardus no show?

    - by Ibn Ali al-Turki
    Hello all, I have Ubuntu 10.10 installed and used to dual-boot Fedora, but I replaced Fedora with Pardus. After the install, I went into ubuntu, and did a sudo update-grub. It detected my Pardus 2011 install there. When I rebooted, it did not show up in my grub2 menu however. I went back to Ubuntu and did it again...then checked the grub.cfg, and it is not there. I have read that Pardus uses a grub legacy. How can I get Pardus into my grub2 menu? Thanks! sudo fdisk -l Disk /dev/sda: 500.1 GB, 500107862016 bytes 255 heads, 63 sectors/track, 60801 cylinders Units = cylinders of 16065 * 512 = 8225280 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0xd9b3496e Device Boot Start End Blocks Id System /dev/sda1 * 1 15197 122067968 83 Linux /dev/sda2 36394 60802 196059757 5 Extended /dev/sda3 15197 30394 122067968 83 Linux /dev/sda5 36394 59434 185075308 7 HPFS/NTFS /dev/sda6 59434 60802 10983424 82 Linux swap / Solaris Partition table entries are not in disk order and update-grub Found linux image: /boot/vmlinuz-2.6.35-25-generic Found initrd image: /boot/initrd.img-2.6.35-25-generic Found memtest86+ image: /boot/memtest86+.bin Found Pardus 2011 (2011) on /dev/sda3 Yet after this, I go to grub.cfg, and Pardus is not there.

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  • Will these instructions work when turning of journaling on a n ext4 SSD?

    - by snowlord
    I have an Acer Aspire One with an SSD for storage. I recently installed Ubuntu on it and chose ext4 for my filesystem. Then I read that journaling on an SSD isn't the best idea, so I will try to disable journaling and I have found these intstructions (from http://fenidik.blogspot.com/2010/03/ext4-disable-journal.html): # Create ext4 fs on /dev/sda10 disk mkfs.ext4 /dev/sda10 # Enable writeback mode. This mode will typically provide the best ext4 performance. tune2fs -o journal_data_writeback /dev/sda10 # Delete has_journal option tune2fs -O ^has_journal /dev/sda10 # Required fsck e2fsck -f /dev/sda10 # Check fs options dumpe2fs /dev/sda10 |more For more performance add fstab opions: data=writeback,noatime,nodiratime i.e: /dev/sda10 /opt ext4 defaults,data=writeback,noatime,nodiratime 0 0 I will use them on my boot partition. Are there any particularly bad parts here, or are there any missing steps? Will my boot partition be fit for being on an SSD after this? Or should I consider switching to ext2, or even reinstall it all and choose ext2 at partitioning time (I'd rather not though, since I've configured quite some stuff already)?

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  • How to get an inactive RAID device working again?

    - by Jonik
    After booting, my RAID1 device (/dev/md_d0 *) sometimes goes in some funny state and I cannot mount it. * Originally I created /dev/md0 but it has somehow changed itself into /dev/md_d0. # mount /opt mount: wrong fs type, bad option, bad superblock on /dev/md_d0, missing codepage or helper program, or other error (could this be the IDE device where you in fact use ide-scsi so that sr0 or sda or so is needed?) In some cases useful info is found in syslog - try dmesg | tail or so The RAID device appears to be inactive somehow: # cat /proc/mdstat Personalities : [linear] [multipath] [raid0] [raid1] [raid6] [raid5] [raid4] [raid10] md_d0 : inactive sda4[0](S) 241095104 blocks # mdadm --detail /dev/md_d0 mdadm: md device /dev/md_d0 does not appear to be active. Question is, how to make active the device again (using mdmadm, I presume)? (Other times it's alright (active) after boot, and I can mount it manually without problems. But it still won't mount automatically even though I have it in /etc/fstab: /dev/md_d0 /opt ext4 defaults 0 0 So a bonus question: what should I do to make the RAID device automatically mount at /opt at boot time?) This is an Ubuntu 9.10 workstation. Background info about my RAID setup in this question.

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  • lvm mirroring space unavailable.

    - by Bryan Ward
    I am trying to migrate my data on lvm to two new disks, and setup mirroring between the two. I have successfully migrated all of the data to the first of the two disks, leaving the second one completely available as a mirror. I verified this using pvdisplay -m /dev/sd{g,h}1 --- Physical volume --- PV Name /dev/sdg1 VG Name vg PV Size 931.51 GiB / not usable 3.19 MiB Allocatable yes PE Size 4.00 MiB Total PE 238466 Free PE 82866 Allocated PE 155600 PV UUID v2nc3j-EFBR-QpuG-xgro-Rm59-fmu6-IB3QcR --- Physical Segments --- Physical extent 0 to 49999: Logical volume /dev/vg/videos Logical extents 0 to 49999 Physical extent 50000 to 99999: Logical volume /dev/vg/home Logical extents 0 to 49999 Physical extent 100000 to 129999: Logical volume /dev/vg/music Logical extents 0 to 29999 Physical extent 130000 to 155599: Logical volume /dev/vg/videos Logical extents 50000 to 75599 Physical extent 155600 to 238465: FREE --- Physical volume --- PV Name /dev/sdh1 VG Name vg PV Size 931.51 GiB / not usable 3.19 MiB Allocatable yes PE Size 4.00 MiB Total PE 238466 Free PE 238466 Allocated PE 0 PV UUID LuTrem-WcsZ-qw7l-2CDS-lLKI-wdq0-QEXhLf --- Physical Segments --- Physical extent 0 to 238465: FREE Then when I try to mirror the home logical volume for example, it says that I do not have sufficient space. I used lvconvert -m1 vg/home and the output was: Insufficient suitable allocatable extents for logical volume : 50000 more required Unable to allocate extents for mirror(s). This puzzling to me because it appears as if there is plenty of space on the second disk to mirror. Is there something I have done wrong here? Or is there a way to explicitly tell LVM where to put each leg of the mirror? I'm using lvm2.

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  • Access to File being restricted after Ubuntu crashed

    - by Tim
    My Ubuntu 8.10 crashed due to the overheating problem of the CPU when I am opening some directory and intend to do some file transfer under Nautilus. After reboot, under gnome, all the files cannot be removed, their properties cannot be viewed and they can only be opened, although all are still fine under terminal. I was wondering why is that and how can I fix it? Thanks and regards UPdate $ cat /etc/mtab /dev/sda7 / ext3 rw,relatime,errors=remount-ro 0 0 tmpfs /lib/init/rw tmpfs rw,nosuid,mode=0755 0 0 /proc /proc proc rw,noexec,nosuid,nodev 0 0 sysfs /sys sysfs rw,noexec,nosuid,nodev 0 0 varrun /var/run tmpfs rw,nosuid,mode=0755 0 0 varlock /var/lock tmpfs rw,noexec,nosuid,nodev,mode=1777 0 0 udev /dev tmpfs rw,mode=0755 0 0 tmpfs /dev/shm tmpfs rw,nosuid,nodev 0 0 devpts /dev/pts devpts rw,noexec,nosuid,gid=5,mode=620 0 0 fusectl /sys/fs/fuse/connections fusectl rw 0 0 lrm /lib/modules/2.6.27-15-generic/volatile tmpfs rw,mode=755 0 0 /dev/sda8 /home ext3 rw,relatime 0 0 /dev/sda2 /windows-c vfat rw,utf8,umask=007,gid=46 0 0 /dev/sda5 /windows-d fuseblk rw,allow_other,blksize=4096 0 0 securityfs /sys/kernel/security securityfs rw 0 0 binfmt_misc /proc/sys/fs/binfmt_misc binfmt_misc rw,noexec,nosuid,nodev 0 0 gvfs-fuse-daemon /home/tim/.gvfs fuse.gvfs-fuse-daemon rw,nosuid,nodev,user=tim 0 0

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  • Dual-booting Ubuntu and Pardus with GRUB2...Pardus no show?

    - by Ibn Ali al-Turki
    I have Ubuntu 10.10 installed and used to dual-boot Fedora, but I replaced Fedora with Pardus. After the install, I went into ubuntu, and did a sudo update-grub. It detected my Pardus 2011 install there. When I rebooted, it did not show up in my grub2 menu however. I went back to Ubuntu and did it again...then checked the grub.cfg, and it is not there. I have read that Pardus uses a grub legacy. How can I get Pardus into my grub2 menu? Thanks! sudo fdisk -l Disk /dev/sda: 500.1 GB, 500107862016 bytes 255 heads, 63 sectors/track, 60801 cylinders Units = cylinders of 16065 * 512 = 8225280 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0xd9b3496e Device Boot Start End Blocks Id System /dev/sda1 * 1 15197 122067968 83 Linux /dev/sda2 36394 60802 196059757 5 Extended /dev/sda3 15197 30394 122067968 83 Linux /dev/sda5 36394 59434 185075308 7 HPFS/NTFS /dev/sda6 59434 60802 10983424 82 Linux swap / Solaris Partition table entries are not in disk order and update-grub Found linux image: /boot/vmlinuz-2.6.35-25-generic Found initrd image: /boot/initrd.img-2.6.35-25-generic Found memtest86+ image: /boot/memtest86+.bin Found Pardus 2011 (2011) on /dev/sda3 Yet after this, I go to grub.cfg, and Pardus is not there.

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  • Ubuntu 12.04/12.10 can't detect windows or any other partitions(Asus z77 UEFI BIOS)

    - by user971155
    I've recently completed tinkering my new pc(motherboard ASUS z77 with UEFI BIOS) and unfortunately not everything works quite well. After installing windows 7 ultimate on a single primary partition(SATA drive) I decided to allocate one more logical partition for additional needs. When I tried doing it with the manager - it said that it couldn't allocate requested size even though I certainly asked for much less than it was available. I thought that it might have been a windows issue and proceded to installing Ubuntu 12.10 x64. When the graphical interface loaded it showed me a message stating that it can't find any other operating system on the drive. When I used custom partioning option it showed me none of my current partions(including that with windows). However, when I boot with "Try Ubuntu" feature it does find them ! I find it weird though. Here's what the console present me with: ubuntu@ubuntu:~$ sudo os-prober /dev/sda1:Windows 7 (loader):Windows:chain ubuntu@ubuntu:~$ sudo fdisk -l Disk /dev/sda: 640.1 GB, 640135028736 bytes 255 heads, 63 sectors/track, 77825 cylinders, total 1250263728 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x00072b98 Device Boot Start End Blocks Id System /dev/sda1 * 2048 206847 102400 7 HPFS/NTFS/exFAT /dev/sda2 206848 100020223 49906688 7 HPFS/NTFS/exFAT /dev/sda3 100022270 1250263039 575120385 5 Extended /dev/sda4 566669312 1250263039 341796864 83 Linux I also tried creating partitions from disk utility which results in error: , Error creating partition: helper exited with exit code 1: In part_add_partition: device_file=/dev/sda, start=51211402240, size=1923000000, type=0x83 Entering MS-DOS parser (offset=0, size=640135028736) MSDOS_MAGIC found looking at part 0 (offset 1048576, size 104857600, type 0x07) new part entry looking at part 1 (offset 105906176, size 51104448512, type 0x07) new part entry looking at part 2 (offset 51211402240, size 588923274240, type 0x05) Entering MS-DOS extended parser (offset=51211402240, size=588923274240) readfrom = 51211402240 MSDOS_MAGIC found Exiting MS-DOS extended parser looking at part 3 (offset 290134687744, size 349999988736, type 0x83) new part entry Exiting MS-DOS parser MSDOS partition table detected containing partition table scheme = 1 got it Error: Can't have overlapping partitions. ped_disk_new() failed Here's what I get when I try to install the system i.stack.imgur.com/pjlb9.png, i.stack.imgur.com/g1lXN.png P.S. It's strange that I even can't create any more partitions neither with disk-utility nor with windows 7 native tools

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  • DRBD setup problem

    - by cuthieu
    I'm so new to DRBD, please help me fixing the problem below. Enclosed my drbd.conf. Many thanks [root@skonkwerks1 ~]# drbdadm create-md all open(/dev/hdb3) failed: No such file or directory Command 'drbdmeta /dev/drbd0 v08 /dev/hdb3 internal create-md' terminated with exit code 20 drbdsetup exited with code 20 [root@skonkwerks1 ~]# vi /etc/drbd.conf global { usage-count no; } resource repdata { protocol C; startup { wfc-timeout 0; degr-wfc-timeout 120; } disk { on-io-error detach; } # or panic # net { cram-hmac-alg "hdd1"; shared-secret "testing"; } syncer { rate 10M; } on skonkwerks1 { device /dev/drbd0; disk /dev/hdb1; address 172.29.156.1:7788; meta-disk internal; } on skonkwerks2 { device /dev/drbd0; disk /dev/hdb1; address 172.29.156.2:7788; meta-disk internal; } }

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  • Will these instructions work when turning of journaling on an ext4 SSD?

    - by snowlord
    I have an Acer Aspire One with an SSD for storage. I recently installed Ubuntu on it and chose ext4 for my filesystem. Then I read that journaling on an SSD isn't the best idea, so I will try to disable journaling and I have found these intstructions (from http://fenidik.blogspot.com/2010/03/ext4-disable-journal.html): # Create ext4 fs on /dev/sda10 disk mkfs.ext4 /dev/sda10 # Enable writeback mode. This mode will typically provide the best ext4 performance. tune2fs -o journal_data_writeback /dev/sda10 # Delete has_journal option tune2fs -O ^has_journal /dev/sda10 # Required fsck e2fsck -f /dev/sda10 # Check fs options dumpe2fs /dev/sda10 |more For more performance add fstab opions: data=writeback,noatime,nodiratime i.e: /dev/sda10 /opt ext4 defaults,data=writeback,noatime,nodiratime 0 0 I will use them on my boot partition. Are there any particularly bad parts here, or are there any missing steps? Will my boot partition be fit for being on an SSD after this? Or should I consider switching to ext2, or even reinstall it all and choose ext2 at partitioning time (I'd rather not though, since I've configured quite some stuff already)?

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  • Default IPv6 route on debian squeeze does not come up after boot

    - by Georg Bretschneider
    I have a problem with my default IPv6 route not coming up after boot on a Debian Squeeze system. This is my config (/etc/network/interfaces): # Loopback device: auto lo iface lo inet loopback iface lo inet6 loopback # device: br0 auto br0 iface br0 inet static bridge_ports eth0 bridge_fd 0 address 88.198.62.xx broadcast 88.198.62.63 netmask 255.255.255.224 gateway 88.198.62.33 up route add -net 88.198.62.32 netmask 255.255.255.224 gw 88.198.62.33 br0 iface br0 inet6 static address 2a01:4f8:131:10x::2 netmask 64 gateway 2a01:4f8:131:100::1 up route -A inet6 add 2a01:4f8:131:100::1/59 dev br0 My inet comes up alright, but I have to exec the route command manually after boot to make IPv6 work. Otherwise I can't even reach my gateway. This is the output of ip -6 route show after boot: 2a01:4f8:131:10x::/64 dev br0 proto kernel metric 256 mtu 1500 advmss 1440 hoplimit 4294967295 unreachable fe80::/64 dev lo proto kernel metric 256 error -101 mtu 16436 advmss 16376 hoplimit 4294967295 fe80::/64 dev br0 proto kernel metric 256 mtu 1500 advmss 1440 hoplimit 4294967295 fe80::/64 dev eth0 proto kernel metric 256 mtu 1500 advmss 1440 hoplimit 4294967295 I already tried it with: up ip -6 route add 2a01:4f8:131:100::1 dev br0 up ip -6 route add default via 2a01:4f8:131:100::1 dev br0 in /etc/network/interfaces, but with the same results. If I execute those commands manually on my shell, everything starts working nicely. And yes, I tried with post-up instead of up, too. Only other changes I made was to activate ip forwarding for IPv6, because I want to run some LXC containers on that system.

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  • How can I make sound over hdmi in kubuntu work?

    - by user32509
    I have used a hdmi cable to connect my lcd (which is connected with my speakers) with my nvida 275 gtx grafic card. I can not get the sound output to work. The hardware itself is working probably - I tested it under windows. Currently I am running Kubuntu 9.10 64 with Nvidia 190.53. The sound output worked fine before I installed the hdmi connection. (German output - i can change it, if you tell me how :)) aplay -l **** Liste von PLAYBACK Geräten **** Karte 0: Intel [HDA Intel], Gerät 0: ALC889A Analog [ALC889A Analog] Untergeordnete Geräte: 1/1 Untergeordnetes Gerät '0: subdevice #0 Karte 0: Intel [HDA Intel], Gerät 1: ALC889A Digital [ALC889A Digital] Untergeordnete Geräte: 1/1 Untergeordnetes Gerät '0: subdevice #0 aplay -L front:CARD=Intel,DEV=0 HDA Intel, ALC889A Analog Front speakers surround40:CARD=Intel,DEV=0 HDA Intel, ALC889A Analog 4.0 Surround output to Front and Rear speakers surround41:CARD=Intel,DEV=0 HDA Intel, ALC889A Analog 4.1 Surround output to Front, Rear and Subwoofer speakers surround50:CARD=Intel,DEV=0 HDA Intel, ALC889A Analog 5.0 Surround output to Front, Center and Rear speakers surround51:CARD=Intel,DEV=0 HDA Intel, ALC889A Analog 5.1 Surround output to Front, Center, Rear and Subwoofer speakers surround71:CARD=Intel,DEV=0 HDA Intel, ALC889A Analog 7.1 Surround output to Front, Center, Side, Rear and Woofer speakers iec958:CARD=Intel,DEV=0 HDA Intel, ALC889A Digital IEC958 (S/PDIF) Digital Audio Output null Discard all samples (playback) or generate zero samples (capture) pulse Playback/recording through the PulseAudio sound server And i disabled mute in kmix an all channels :)

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  • Corrupted NTFS Drive showing multiple unallocated partitions

    - by volting
    My external hdd with a single NTFS partition was accidentaly plugged out (kids!)... and is now corrupted. Iv tried running ntfsfix - with no luck - output below.. When I look at the disk under disk management in Windows 7 it shows up as having 5 partitions 2 of which are unallocated - none have drive letters and it is not possible to set any (that option and most others are greyed out) - so I can't run chkdsk /f Iv tried using Minitool partition wizard which was mentioned as a solution to another similar question here. It showed the whole drive as one partition, but as unallocated, and the option -- "Check File System" was greyout. Is there anything else I could try ? Output of fdisk -l Disk /dev/sdb: 1500.3 GB, 1500299395072 bytes 255 heads, 63 sectors/track, 182401 cylinders, total 2930272256 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytest I/O size (minimum/optimal): 512 bytes / 512 bytes Disk identifier: 0x69205244 This doesn't look like a partition table Probably you selected the wrong device. Device Boot Start End Blocks Id System /dev/sdb1 ? 218129509 1920119918 850995205 72 Unknown /dev/sdb2 ? 729050177 1273024900 271987362 74 Unknown /dev/sdb3 ? 168653938 168653938 0 65 Novell Netware 386 /dev/sdb4 2692939776 2692991410 25817+ 0 Empty Partition table entries are not in disk order Output of ntfsfix me@vaio:/dev$ sudo ntfsfix /dev/sdb Mounting volume... ntfs_mst_post_read_fixup_warn: magic: 0xffffffff size: 1024 usa_ofs: 65535 usa_count: 65534: Invalid argument Record 0 has no FILE magic (0xffffffff) Failed to load $MFT: Input/output error FAILED Attempting to correct errors... ntfs_mst_post_read_fixup_warn: magic: 0xffffffff size: 1024 usa_ofs: 65535 usa_count: 65534: Invalid argument Record 0 has no FILE magic (0xffffffff) Failed to load $MFT: Input/output error FAILED Failed to startup volume: Input/output error Checking for self-located MFT segment... ntfs_mst_post_read_fixup_warn: magic: 0xffffffff size: 1024 usa_ofs: 65535 usa_count: 65534: Invalid argument OK ntfs_mst_post_read_fixup_warn: magic: 0xffffffff size: 1024 usa_ofs: 65535 usa_count: 65534: Invalid argument Record 0 has no FILE magic (0xffffffff) Failed to load $MFT: Input/output error Volume is corrupt. You should run chkdsk. Options available with MiniTool: Related questions: How to fix a damaged/corrupted NTFS filesystem/partition without losing the data on it? Repair corrupted NTFS File System

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  • Ubuntu 12.04 partioning an external drive without lossing data

    - by Menelaos Perdikeas
    I have an Ubuntu 12.04 with an external 1.5T disk (just for data). It is /dev/sdc1 seen below: $ df -T Filesystem Type 1K-blocks Used Available Use% Mounted on /dev/sda1 ext4 1451144932 27722584 1350794536 3% / udev devtmpfs 6199460 4 6199456 1% /dev tmpfs tmpfs 2482692 988 2481704 1% /run none tmpfs 5120 0 5120 0% /run/lock none tmpfs 6206724 284 6206440 1% /run/shm /dev/sdc1 fuseblk 1465135100 172507664 1292627436 12% /media/Elements The thing is I would like to implement this rsync-based backup strategy and I want to use my /dev/sdc1 external drive for that. Since the guide mentioned above recommends placing the backup directory in a separate partition I want to repartition the /dev/sdc1 external hard disk but retain existing data in a separate partition. E.g. split /dev/sdc1 into two partitions: (i) one to be used exclusively for the rsync-based backup and (ii) the other for the existing miscellaneous data. How should I go about partitioning with minimal risk to my existing data and what kind of filesystem do you recommend? I would prefer a console-based guide but unfortunately all the material I found on the web is oriented towards partitioning the main (bootable) disk and not an external fuseblk filesystem used only for passive data.

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  • MDA BindingFailure detected

    - by Vnuk
    WebForms web site upon first launch from VS2008 throws this exception on my dev machine, after clicking continue everything works. Also, everything works on server when deployed. What is this VJSharpCodeProvider, why is it being loaded in vb.net project and why did it start happening all of a sudden? The assembly with display name 'VJSharpCodeProvider' failed to load in the 'LoadFrom' binding context of the AppDomain with ID 2. The cause of the failure was: System.IO.FileNotFoundException: Could not load file or assembly 'VJSharpCodeProvider, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a' or one of its dependencies. The system cannot find the file specified. File name: 'VJSharpCodeProvider, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a' === Pre-bind state information === LOG: User = quad7\devuser LOG: DisplayName = VJSharpCodeProvider, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a (Fully-specified) LOG: Appbase = file:///C:/dev/ins/ LOG: Initial PrivatePath = C:\dev\ins\bin Calling assembly : (Unknown). === LOG: This bind starts in default load context. LOG: Using application configuration file: C:\dev\ins\web.config LOG: Using machine configuration file from C:\Windows\Microsoft.NET\Framework\v2.0.50727\config\machine.config. LOG: Post-policy reference: VJSharpCodeProvider, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a LOG: Attempting download of new URL file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/Temporary ASP.NET Files/root/f645d80b/bb4d1cdf/VJSharpCodeProvider.DLL. LOG: Attempting download of new URL file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/Temporary ASP.NET Files/root/f645d80b/bb4d1cdf/VJSharpCodeProvider/VJSharpCodeProvider.DLL. LOG: Attempting download of new URL file:///C:/dev/ins/bin/VJSharpCodeProvider.DLL. LOG: Attempting download of new URL file:///C:/dev/ins/fakturaTest/bin/VJSharpCodeProvider/VJSharpCodeProvider.DLL. LOG: Attempting download of new URL file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/Temporary ASP.NET Files/root/f645d80b/bb4d1cdf/VJSharpCodeProvider.EXE. LOG: Attempting download of new URL file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/Temporary ASP.NET Files/root/f645d80b/bb4d1cdf/VJSharpCodeProvider/VJSharpCodeProvider.EXE. LOG: Attempting download of new URL file:///C:/dev/ins/bin/VJSharpCodeProvider.EXE. LOG: Attempting download of new URL file:///C:/dev/ins/bin/VJSharpCodeProvider/VJSharpCodeProvider.EXE.

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  • Active Record two belongs_to calls or single table inheritance

    - by ethyreal
    In linking a sports event to two teams, at first this seemed to make sense: events - id:integer - integer:home_team_id - integer:away_team_id teams - integer:id - string:name However I am troubled by how I would link that up in the active record model: class Event belongs_to :home_team, :class_name => 'Team', :foreign_key => "home_team_id" belongs_to :away_team, :class_name => 'Team', :foreign_key => "away_team_id" end Is that the best solution? In an answer to a similar question I was pointed to single table inheritance, and then later found polymorphic associations. Neither of which seemed to fit this association. Perhaps I am looking at this wrong, but I see no need to subclass a team into home and away teams since the distinction is only in where the game is played. If I did go with single table inheritance I wouldn't want each team to belong_to an event so would this work? # app/models/event.rb class Event < ActiveRecord::Base belongs_to :home_team belongs_to :away_team end # app/models/team.rb class Team < ActiveRecord::Base has_many :teams end # app/models/home_team.rb class HomeTeam < Team end # app/models/away_team.rb class AwayTeam < Team end I thought also about a has_many through association but that seems two much as I will only ever need two teams, but those two teams don't belong to any one event. event_teams - integer:event_id - integer:team_id - boolean:is_home Is there a cleaner more semantic way for making these associations in active record? or is one of these solutions the best choice? Thanks

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  • How to insert an Array/Objet into SQL (bestpractice)

    - by Jason
    I need to store three items as an array in a single column and be able to quickly/easily modify that data in later functions. [---YOU CAN SKIP THIS PART IF YOU TRUST ME--] To be clear, I love and use x_ref tables all the time but an x_ref doesn't work here because this is not a one-to-many relationship. I am making a project management tool that among other things, assigns a user to a project and assigns hours to that project on a weekly basis, per user, sometimes for weeks many weeks into the future. Of course there are many projects, a project can have many team members, a team member can be involved with many projects at one time BUT its not one-to-many because a team member can be working many weeks on the same project but have different hours for different weeks. In other words, each object really is unique. Also/finally, this data can be changed at any time by any team-member - hence it needs to be easily to manipulate. Basically, I need to handle three values (the team member, the week we're talking about, and how many hours) dropped into a project row in the projects table (under the column for project team members) and treated as one item - a team member - that will actually be part of a larger array of all the team members involved on the project. [--END SKIP, START READING HERE :) --] So assuming that the application's general schema and relation tables aren't total crap and that we are in fact up against a wall in this one case to use an array/object as a value for this column, is there a best practice for that? Like a particular SQL data-type? A particular object/array format? CSV? JSON? XML? Most of the app is in C# but (for very odd reasons that I won't explain) we could really use any environment if there is a particular one that handles this well. For the moment, I am thinking either (webservice + JS/JSON) or PHP unserialize/serialize (but I am bit sketched out by the PHP solution because it seems a bit cumbersome when using ajax?) Thoughts anyone?

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  • Inode to device information

    - by Methos
    I have 3 questions: I want to figure out if a file belongs to a USB device given the file inode. By looking in the latest kernel sources (2.6.33) on LXR, I think one can find that information by following pointers as follows: inode-super_block-block_device-backing_dev_info-device-device_driver(or device_type). However, the kernel that I am working with - 2.6.22.14 - does not have struct device pointer in the backing_dev_info object. So how can I figure out to which device does a file belong to from just the inode? I see that each of the inode, super_block and block_device contain an object of type 'dev_t'. But even after searching a lot, I could not find out how to convert 'dev_t' into struct device *. Is there any way to get that infomation? I tried to print device major and minor numbers using imajor(inode) and iminor(inode). However, for every file - belonging to hdd or usb - it always prints major and minor number as zero. Why would that be happening? I searched online for USB major numbers and I found out that major number for a USB is 180. However, on multiple machines, it showed me the major number associated with the USB dev as 253. $ ls -ltr /dev/usb* crw-rw---- 1 root root 253, 4 2010-04-13 17:20 /dev/usbmon4 crw-rw---- 1 root root 253, 3 2010-04-13 17:20 /dev/usbmon3 crw-rw---- 1 root root 253, 8 2010-04-13 17:20 /dev/usbmon8 crw-rw---- 1 root root 253, 5 2010-04-13 17:20 /dev/usbmon5 crw-rw---- 1 root root 253, 1 2010-04-13 17:20 /dev/usbmon1 crw-rw---- 1 root root 253, 7 2010-04-13 17:20 /dev/usbmon7 Why is that so?

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  • How to get to the key name of a referenced entity property from an entity instance without a datastore read in google app engine?

    - by Sumeet Pareek
    Consider I have the following models - class Team(db.Model): # say I have just 5 teams name = db.StringProperty() class Player(db.Model): # say I have thousands of players name = db.StringProperty() team = db.ReferenceProperty(Team, collection_name="player_set") Key name for each Team entity = 'team_' , and for each Player entity = 'player_' By some prior arrangement I have a Team entity's (key_name, name) mapping available to me. For example (team_01, United States Of America), (team_02, Russia) etc I have to show all the players and their teams on a page. One way of doing this would be - players = Player.all().fetch(1000) # This is 1 DB read for player in players: # This will iterate 1000 times self.response.out.write(player.name) # This is obviously not a DB read self.response.out.write(player.team.name) #This is a total of 1x1000 = 1000 DB reads That is a 1001 DB reads for a silly thing. The interesting part is that when I do a db.to_dict() on players, it shows that for every player in that list there is 'name' of the player and there is the 'key_name' of the team available too. So how can I do the below ?? players = Player.all().fetch(1000) # This is 1 DB read for player in players: # This will iterate 1000 times self.response.out.write(player.name) # This is obviously not a DB read self.response.out.write(team_list[player.<SOME WAY OF GETTING TEAM KEY NAME>]) # Here 'team_list' already has (key_name, name) for all 5 teams I have been struggling with this for a long time. Have read every available documentation. I could just hug the person that can help me here :-) Disclaimer: The above problem description is not a real scenario. It is a simplified arrangement that represents my problem exactly. I have run into it in a rater complex and big GAE appication.

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  • SQL Server and Hyper-V Dynamic Memory - Part 1

    - by SQLOS Team
    SQL and Dynamic Memory Blog Post Series   Hyper-V Dynamic Memory is a new feature in Windows Server 2008 R2 SP1 that allows the memory assigned to guest virtual machines to vary according to demand. Using this feature with SQL Server is supported, but how well does it work in an environment where available memory can vary dynamically, especially since SQL Server likes memory, and is not very eager to let go of it? The next three posts will look at this question in detail. In Part 1 Serdar Sutay, a program manager in the Windows Hyper-V team, introduces Dynamic Memory with an overview of the basic architecture, configuration and monitoring concepts. In subsequent parts we will look at SQL Server memory handling, and develop some guidelines on using SQL Server with Dynamic Memory.   Part 1: Dynamic Memory Introduction   In virtualized environments memory is often the bottleneck for reaching higher VM densities. In Windows Server 2008 R2 SP1 Hyper-V introduced a new feature “Dynamic Memory” to improve VM densities on Hyper-V hosts. Dynamic Memory increases the memory utilization in virtualized environments by enabling VM memory to be changed dynamically when the VM is running.   This brings up the question of how to utilize this feature with SQL Server VMs as SQL Server performance is very sensitive to the memory being used. In the next three posts we’ll discuss the internals of Dynamic Memory, SQL Server Memory Management and how to use Dynamic Memory with SQL Server VMs.   Memory Utilization Efficiency in Virtualized Environments   The primary reason memory is usually the bottleneck for higher VM densities is that users tend to be generous when assigning memory to their VMs. Here are some memory sizing practices we’ve heard from customers:   ·         I assign 4 GB of memory to my VMs. I don’t know if all of it is being used by the applications but no one complains. ·         I take the minimum system requirements and add 50% more. ·         I go with the recommendations provided by my software vendor.   In reality correctly sizing a virtual machine requires significant effort to monitor the memory usage of the applications. Since this is not done in most environments, VMs are usually over-provisioned in terms of memory. In other words, a SQL Server VM that is assigned 4 GB of memory may not need to use 4 GB.   How does Dynamic Memory help?   Dynamic Memory improves the memory utilization by removing the requirement to determine the memory need for an application. Hyper-V determines the memory needed by applications in the VM by evaluating the memory usage information in the guest with Dynamic Memory. VMs can start with a small amount of memory and they can be assigned more memory dynamically based on the workload of applications running inside.   Overview of Dynamic Memory Concepts   ·         Startup Memory: Startup Memory is the starting amount of memory when Dynamic Memory is enabled for a VM. Dynamic Memory will make sure that this amount of memory is always assigned to the VMs by default.   ·         Maximum Memory: Maximum Memory specifies the maximum amount of memory that a VM can grow to with Dynamic Memory. ·         Memory Demand: Memory Demand is the amount determined by Dynamic Memory as the memory needed by the applications in the VM. In Windows Server 2008 R2 SP1, this is equal to the total amount of committed memory of the VM. ·         Memory Buffer: Memory Buffer is the amount of memory assigned to the VMs in addition to their memory demand to satisfy immediate memory requirements and file cache needs.   Once Dynamic Memory is enabled for a VM, it will start with the “Startup Memory”. After the boot process Dynamic Memory will determine the “Memory Demand” of the VM. Based on this memory demand it will determine the amount of “Memory Buffer” that needs to be assigned to the VM. Dynamic Memory will assign the total of “Memory Demand” and “Memory Buffer” to the VM as long as this value is less than “Maximum Memory” and as long as physical memory is available on the host.   What happens when there is not enough physical memory available on the host?   Once there is not enough physical memory on the host to satisfy VM needs, Dynamic Memory will assign less than needed amount of memory to the VMs based on their importance. A concept known as “Memory Weight” is used to determine how much VMs should be penalized based on their needed amount of memory. “Memory Weight” is a configuration setting on the VM. It can be configured to be higher for the VMs with high performance requirements. Under high memory pressure on the host, the “Memory Weight” of the VMs are evaluated in a relative manner and the VMs with lower relative “Memory Weight” will be penalized more than the ones with higher “Memory Weight”.   Dynamic Memory Configuration   Based on these concepts “Startup Memory”, “Maximum Memory”, “Memory Buffer” and “Memory Weight” can be configured as shown below in Windows Server 2008 R2 SP1 Hyper-V Manager. Memory Demand is automatically calculated by Dynamic Memory once VMs start running.     Dynamic Memory Monitoring    In Windows Server 2008 R2 SP1, Hyper-V Manager displays the memory status of VMs in the following three columns:         ·         Assigned Memory represents the current physical memory assigned to the VM. In regular conditions this will be equal to the sum of “Memory Demand” and “Memory Buffer” assigned to the VM. When there is not enough memory on the host, this value can go below the Memory Demand determined for the VM. ·         Memory Demand displays the current “Memory Demand” determined for the VM. ·         Memory Status displays the current memory status of the VM. This column can represent three values for a VM: o   OK: In this condition the VM is assigned the total of Memory Demand and Memory Buffer it needs. o   Low: In this condition the VM is assigned all the Memory Demand and a certain percentage of the Memory Buffer it needs. o   Warning: In this condition the VM is assigned a lower memory than its Memory Demand. When VMs are running in this condition, it’s likely that they will exhibit performance problems due to internal paging happening in the VM.    So far so good! But how does it work with SQL Server?   SQL Server is aggressive in terms of memory usage for good reasons. This raises the question: How do SQL Server and Dynamic Memory work together? To understand the full story, we’ll first need to understand how SQL Server Memory Management works. This will be covered in our second post in “SQL and Dynamic Memory” series. Meanwhile if you want to dive deeper into Dynamic Memory you can check the below posts from the Windows Virtualization Team Blog:   http://blogs.technet.com/virtualization/archive/2010/03/18/dynamic-memory-coming-to-hyper-v.aspx   http://blogs.technet.com/virtualization/archive/2010/03/25/dynamic-memory-coming-to-hyper-v-part-2.aspx   http://blogs.technet.com/virtualization/archive/2010/04/07/dynamic-memory-coming-to-hyper-v-part-3.aspx   http://blogs.technet.com/b/virtualization/archive/2010/04/21/dynamic-memory-coming-to-hyper-v-part-4.aspx   http://blogs.technet.com/b/virtualization/archive/2010/05/20/dynamic-memory-coming-to-hyper-v-part-5.aspx   http://blogs.technet.com/b/virtualization/archive/2010/07/12/dynamic-memory-coming-to-hyper-v-part-6.aspx   - Serdar Sutay   Originally posted at http://blogs.msdn.com/b/sqlosteam/

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  • SQL Server and Hyper-V Dynamic Memory - Part 1

    - by SQLOS Team
    SQL and Dynamic Memory Blog Post Series   Hyper-V Dynamic Memory is a new feature in Windows Server 2008 R2 SP1 that allows the memory assigned to guest virtual machines to vary according to demand. Using this feature with SQL Server is supported, but how well does it work in an environment where available memory can vary dynamically, especially since SQL Server likes memory, and is not very eager to let go of it? The next three posts will look at this question in detail. In Part 1 Serdar Sutay, a program manager in the Windows Hyper-V team, introduces Dynamic Memory with an overview of the basic architecture, configuration and monitoring concepts. In subsequent parts we will look at SQL Server memory handling, and develop some guidelines on using SQL Server with Dynamic Memory.   Part 1: Dynamic Memory Introduction   In virtualized environments memory is often the bottleneck for reaching higher VM densities. In Windows Server 2008 R2 SP1 Hyper-V introduced a new feature “Dynamic Memory” to improve VM densities on Hyper-V hosts. Dynamic Memory increases the memory utilization in virtualized environments by enabling VM memory to be changed dynamically when the VM is running.   This brings up the question of how to utilize this feature with SQL Server VMs as SQL Server performance is very sensitive to the memory being used. In the next three posts we’ll discuss the internals of Dynamic Memory, SQL Server Memory Management and how to use Dynamic Memory with SQL Server VMs.   Memory Utilization Efficiency in Virtualized Environments   The primary reason memory is usually the bottleneck for higher VM densities is that users tend to be generous when assigning memory to their VMs. Here are some memory sizing practices we’ve heard from customers:   ·         I assign 4 GB of memory to my VMs. I don’t know if all of it is being used by the applications but no one complains. ·         I take the minimum system requirements and add 50% more. ·         I go with the recommendations provided by my software vendor.   In reality correctly sizing a virtual machine requires significant effort to monitor the memory usage of the applications. Since this is not done in most environments, VMs are usually over-provisioned in terms of memory. In other words, a SQL Server VM that is assigned 4 GB of memory may not need to use 4 GB.   How does Dynamic Memory help?   Dynamic Memory improves the memory utilization by removing the requirement to determine the memory need for an application. Hyper-V determines the memory needed by applications in the VM by evaluating the memory usage information in the guest with Dynamic Memory. VMs can start with a small amount of memory and they can be assigned more memory dynamically based on the workload of applications running inside.   Overview of Dynamic Memory Concepts   ·         Startup Memory: Startup Memory is the starting amount of memory when Dynamic Memory is enabled for a VM. Dynamic Memory will make sure that this amount of memory is always assigned to the VMs by default.   ·         Maximum Memory: Maximum Memory specifies the maximum amount of memory that a VM can grow to with Dynamic Memory. ·         Memory Demand: Memory Demand is the amount determined by Dynamic Memory as the memory needed by the applications in the VM. In Windows Server 2008 R2 SP1, this is equal to the total amount of committed memory of the VM. ·         Memory Buffer: Memory Buffer is the amount of memory assigned to the VMs in addition to their memory demand to satisfy immediate memory requirements and file cache needs.   Once Dynamic Memory is enabled for a VM, it will start with the “Startup Memory”. After the boot process Dynamic Memory will determine the “Memory Demand” of the VM. Based on this memory demand it will determine the amount of “Memory Buffer” that needs to be assigned to the VM. Dynamic Memory will assign the total of “Memory Demand” and “Memory Buffer” to the VM as long as this value is less than “Maximum Memory” and as long as physical memory is available on the host.   What happens when there is not enough physical memory available on the host?   Once there is not enough physical memory on the host to satisfy VM needs, Dynamic Memory will assign less than needed amount of memory to the VMs based on their importance. A concept known as “Memory Weight” is used to determine how much VMs should be penalized based on their needed amount of memory. “Memory Weight” is a configuration setting on the VM. It can be configured to be higher for the VMs with high performance requirements. Under high memory pressure on the host, the “Memory Weight” of the VMs are evaluated in a relative manner and the VMs with lower relative “Memory Weight” will be penalized more than the ones with higher “Memory Weight”.   Dynamic Memory Configuration   Based on these concepts “Startup Memory”, “Maximum Memory”, “Memory Buffer” and “Memory Weight” can be configured as shown below in Windows Server 2008 R2 SP1 Hyper-V Manager. Memory Demand is automatically calculated by Dynamic Memory once VMs start running.     Dynamic Memory Monitoring    In Windows Server 2008 R2 SP1, Hyper-V Manager displays the memory status of VMs in the following three columns:         ·         Assigned Memory represents the current physical memory assigned to the VM. In regular conditions this will be equal to the sum of “Memory Demand” and “Memory Buffer” assigned to the VM. When there is not enough memory on the host, this value can go below the Memory Demand determined for the VM. ·         Memory Demand displays the current “Memory Demand” determined for the VM. ·         Memory Status displays the current memory status of the VM. This column can represent three values for a VM: o   OK: In this condition the VM is assigned the total of Memory Demand and Memory Buffer it needs. o   Low: In this condition the VM is assigned all the Memory Demand and a certain percentage of the Memory Buffer it needs. o   Warning: In this condition the VM is assigned a lower memory than its Memory Demand. When VMs are running in this condition, it’s likely that they will exhibit performance problems due to internal paging happening in the VM.    So far so good! But how does it work with SQL Server?   SQL Server is aggressive in terms of memory usage for good reasons. This raises the question: How do SQL Server and Dynamic Memory work together? To understand the full story, we’ll first need to understand how SQL Server Memory Management works. This will be covered in our second post in “SQL and Dynamic Memory” series. Meanwhile if you want to dive deeper into Dynamic Memory you can check the below posts from the Windows Virtualization Team Blog:   http://blogs.technet.com/virtualization/archive/2010/03/18/dynamic-memory-coming-to-hyper-v.aspx   http://blogs.technet.com/virtualization/archive/2010/03/25/dynamic-memory-coming-to-hyper-v-part-2.aspx   http://blogs.technet.com/virtualization/archive/2010/04/07/dynamic-memory-coming-to-hyper-v-part-3.aspx   http://blogs.technet.com/b/virtualization/archive/2010/04/21/dynamic-memory-coming-to-hyper-v-part-4.aspx   http://blogs.technet.com/b/virtualization/archive/2010/05/20/dynamic-memory-coming-to-hyper-v-part-5.aspx   http://blogs.technet.com/b/virtualization/archive/2010/07/12/dynamic-memory-coming-to-hyper-v-part-6.aspx   - Serdar Sutay   Originally posted at http://blogs.msdn.com/b/sqlosteam/

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  • OPN Exchange @ OpenWorld –The Don’t Miss List!

    - by Oracle OpenWorld Blog Team
    By the OPN Communications Team Are you attending Oracle PartnerNetwork Exchange @ OpenWorld? If so, don’t miss these exciting events taking place throughout the week of the conference.Sunday, September 30·    The Global Partner Keynote with Judson Althoff and other senior executives (1:00 p.m.)           ·    OPN Exchange General Sessions that provide an overview of each OPN Exchange track including: Cloud, Engineered Systems, Industries, Technology and Applications (3:30 p.m.)·    The Social Media Rally Station, where partners can learn how to optimize their online presence (3:00 - 5:00 p.m.)·    The exclusive OPN Exchange AfterDark Reception, complete with the smooth sounds of Macy Gray (7:30 p.m.) Monday, October 1·    5K Partner Fun Run (6:00 a.m. - meet us at the W Hotel lobby, no registration necessary!)·    The Social Media Rally Station, where partners can learn how to optimize their online presence (10:00 a.m. - 6:00 p.m.) Throughout the week of the conference ·    Over 40 + OPN Exchange sessions ·    Test Fest exams ·    Networking opportunities at the OPN Lounge; lunches at the Howard Street Tent; food, drink, and talk at the Oracle OpenWorld Music Festival @ It’s a Wrap!; and much more!We look forward to seeing you there.

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  • When Do OS Questions Belong on Hardware Service Requests?

    - by Get Proactive Customer Adoption Team
    Untitled Document My Oracle Support—Logging an Operating System Service Request One of the concerns we hear from our customers with Premier Support for Systems is that they have difficulty logging a Service Request (SR) for an operating system issue. Because Premier Support for Systems includes support for the hardware and the associated operating system, you log any operating system issues through a hardware Service Request. To create a hardware Service Request, you enter the information into the Hardware tab of the Create Service Request screen, but to ensure that the hardware Service Request you enter is recognized and routed appropriately for an operating system issue, you need to change the product from your specific hardware to the operating system that the hardware is running. The example below shows you how to create a Service Request for the operating system when the support level is Premier Support for Systems. The key to success is remembering that the operating system coverage is part of the hardware support. To begin, from anywhere within My Oracle Support, click on the Create SR button as you would to log any SR: Enter your Problem Summary and the Problem Description Next, click on the Hardware tab. Enter the System Serial Number (in this case “12345”) and click on Validate Serial Number: Notice that the product name for the hardware indicates “Sunfire T2000 Server” with an option for a drop down List of Values. Click on the product drop down and choose the correct operating system from the list. In this case I have chosen “OpenSolaris Operating System” Next, you will need to enter the correct operating system version: At this point, you may proceed to complete and submit the Service Request. If your company has Premier Support for Systems, just remember that your operating system has coverage under the hardware it runs on, so start with a Hardware tab on the Service Request screen and change the product related information to reflect the operating system you need help with. Following these simple steps will ensure that the system assigns your Service Request to the right support team for an operating system issue and the support engineer can quickly begin working your issue.

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