Search Results

Search found 9484 results on 380 pages for 'np complete'.

Page 92/380 | < Previous Page | 88 89 90 91 92 93 94 95 96 97 98 99  | Next Page >

  • SSAS Maestro Training in July 2012 #ssasmaestro #ssas

    - by Marco Russo (SQLBI)
    A few hours ago Chris Webb blogged about SSAS Maestro and I’d like to propagate the news, adding also some background info. SSAS Maestro is the premier certification on Analysis Services that selects the best experts in Analysis Services around the world. In 2011 Microsoft organized two rounds of training/exams for SSAS Maestros and up to now only 11 people from the first wave have been announced – around 10% of attendees of the course! In the next few days the new Maestros from the second round should be announced and this long process is caused by many factors that I’m going to explain. First, the course is just a step in the process. Before the course you receive a list of topics to study, including the slides of the course. During the course, students receive a lot of information that might not have been included in the slides and the best part of the course is class interaction. Students are expected to bring their experience to the table and comparing case studies, experiences and having long debates is an important part of the learning process. And it is also a part of the evaluation: good questions might be also more important than good answers! Finally, after the course, students have their homework and this may require one or two months to be completed. After that, a long (very long) evaluation process begins, taking into account homework, labs, participation… And for this reason the final evaluation may arrive months later after the course. We are going to improve and shorten this process with the next courses. The first wave of SSAS Maestro had been made by invitation only and now the program is opening, requiring a fee to participate in order to cover the cost of preparation, training and exam. The number of attendees will be limited and candidates will have to send their CV in order to be admitted to the course. Only experienced Analysis Services developers will be able to participate to this challenging program. So why you should do that? Well, only 10% of students passed the exam until now. So if you need 100% guarantee to pass the exam, you need to study a lot, before, during and after the course. But the course by itself is a precious opportunity to share experience, create networking and learn mission-critical enterprise-level best practices that it’s hard to find written on books. Oh, well, many existing white papers are a required reading *before* the course! The course is now 5 days long, and every day can be *very* long. We’ll have lectures and discussions in the morning and labs in the afternoon/evening. Plus some more lectures in one or two afternoons. A heavy part of the course is about performance optimization, capacity planning, monitoring. This edition will introduce also Tabular models, and don’t expect something you might find in the SSAS Tabular Workshop – only performance, scalability monitoring and optimization will be covered, knowing Analysis Services is a requirement just to be accepted! I and Chris Webb will be the teachers for this edition. The course is expensive. Applying for SSAS Maestro will cost around 7000€ plus taxes (reduced to 5000€ for students of a previous SSAS Maestro edition). And you will be locked in a training room for the large part of the week. So why you should do that? Well, as I said, this is a challenging course. You will not find the time to check your email – the content is just too much interesting to think you can be distracted by something else. Another good reason is that this course will take place in Italy. Well, the course will take place in the brand new Microsoft Innovation Campus, but in general we’ll be able to provide you hints to get great food and, if you are willing to attach one week-end to your trip, there are plenty of places to visit (and I’m not talking about the classic Rome-Florence-Venice) – you might really need to relax after such a week! Finally, the marking process after the course will be faster – we’d like to complete the evaluation within three months after the course, considering that 1-2 months might be required to complete the homework. If at this point you are not scared: registration will open in mid-April, but you can already write to [email protected] sending your CV/resume and a short description of your level of SSAS knowledge and experience. The selection process will start early and you may want to put your admission form on top of the FIFO queue!

    Read the article

  • How are Programing Language Designed?

    - by Anteater7171
    After doing a bit of programing, I've become quite curious on language design itself. I'm still a novice (I've been doing it for about a year), so the majority of my code pertains to only two fields (GUI design in Python and basic algorithms in C/C++). I have become intrigued with how the actual languages themselves are written. I mean this in both senses. Such as how it was literally written (ie, what language the language was written in). As well as various features like white spacing (Python) or object orientation (C++ and Python). Where would one start learning how to write a language? What are some of the fundamentals of language design, things that would make it a "complete" language?

    Read the article

  • Deploying SSIS to Integration Services Catalog (SSISDB) via SQL Server Data Tools

    - by Kevin Shyr
    There are quite a few good articles/blogs on this.  For a straight forward deployment, read this (http://www.bibits.co/post/2012/08/23/SSIS-SQL-Server-2012-Project-Deployment.aspx).  For a more dynamic and comprehensive understanding about all the different settings, read part 1 (http://www.mssqltips.com/sqlservertip/2450/ssis-package-deployment-model-in-sql-server-2012-part-1-of-2/) and part 2 (http://www.mssqltips.com/sqlservertip/2451/ssis-package-deployment-model-in-sql-server-2012-part-2-of-2/) Microsoft official doc: http://technet.microsoft.com/en-us/library/hh213373 This only thing I would add is the following.  After your first deployment, you'll notice that the subsequent deployment skips the second step (go directly "Select Destination" and skipped "Select Source").  That's because after your initial deployment, a ispac file is created to track deployment.  If you decide to go back to "Select Source" and select SSIS catalog again, the deployment process will complete, but the packages will not be deployed.

    Read the article

  • SUPINFO International University in Mauritius

    Since a while I'm considering to pick up my activities as a student and I'd like to get a degree in Computer Science. Personal motivation I mean after all this years as a professional software (and database) developer I have the personal urge to complete this part of my education. Having various certifications by Microsoft and being awarded as an Microsoft Most Valuable Professional (MVP) twice looks pretty awesome on a resume but having a "proper" degree would just complete my package. During the last couple of years I already got in touch with C-SAC (local business school with degree courses), the University of Mauritius and BCS, the Chartered Institute for IT to check the options to enroll as an experienced software developer. Quite frankly, it was kind of alienating to receive that feedback: Start from scratch! No seriously? Spending x amount of years to sit for courses that might be outdated and form part of your daily routine? Probably being in an awkward situation in which your professional expertise might exceed the lecturers knowledge? I don't know... but if that's path to walk... Well, then I might have to go for it. SUPINFO International University Some weeks ago I was contacted by the General Manager, Education Recruitment and Development of Medine Education Village, Yamal Matabudul, to have a chat on how the local IT scene, namely the Mauritius Software Craftsmanship Community (MSCC), could assist in their plans to promote their upcoming campus. Medine went into partnership with the French-based SUPINFO International University and Mauritius will be the 36th location world-wide for SUPINFO. Actually, the concept of SUPINFO is very likely to the common understanding of an apprenticeship in Germany. Not only does a student enroll into the programme but will also be placed into various internships as part of the curriculum. It's a big advantage in my opinion as the person stays in touch with the daily procedures and workflows in the real world of IT. Statements like "We just received a 'crash course' of information and learned new technology which is equivalent to 1.5 months of lectures at the university" wouldn't form part of the experience of such an education. Open Day at the Medine Education Village Last Saturday, Medine organised their Open Day and it was the official inauguration of the SUPINFO campus in Mauritius. It's now listed on their website, too - but be warned, the site is mainly in French language although the courses are all done in English. Not only was it a big opportunity to "hang out" on the campus of Medine but it was great to see the first professional partners for their internship programme, too. Oh, just for the records, IOS Indian Ocean Software Ltd. will also be among the future employers for SUPINFO students. More about that in an upcoming blog entry. Open Day at Medine Education Village - SUPINFO International University in Mauritius Mr Alick Mouriesse, President of SUPINFO, arrived the previous day and he gave all attendees a great overview of the roots of SUPINFO, the general development of the educational syllabus and their high emphasis on their partnerships with local IT companies in order to assist their students to get future jobs but also feel the heartbeat of technology live. Something which is completely missing in classic institutions of tertiary education in Computer Science. And since I was on tour with my children, as usual during weekends, he also talked about the outlook of having a SUPINFO campus in Mauritius. Apart from the close connection to IT companies and providing internships to students, SUPINFO clearly works on an international level. Meaning students of SUPINFO can move around the globe and can continue their studies seamlessly. For example, you might enroll for your first year in France, then continue to do 2nd and 3rd year in Canada or any other country with a SUPINFO campus to earn your bachelor degree, and then live and study in Mauritius for the next 2 years to achieve a Master degree. Having a chat with Dale Smith, Expand Technologies, after his interesting session on Technological Entrepreneurship - TechPreneur More questions by other craftsmen of the Mauritius Software Craftsmanship Community And of course, this concept works in any direction, giving Mauritian students a huge (!) opportunity to live, study and work abroad. And thanks to this, Medine already announced that there will be new facilities near Cascavelle to provide dormitories and other facilities to international students coming to our island. Awesome! Okay, but why SUPINFO? Well, coming back to my original statement - I'd like to get a degree in Computer Science - SUPINFO has a process called Validation of Acquired Experience (VAE) which is tailor-made for employees in the field of IT, and allows you to enroll in their course programme. I already got in touch with their online support chat but was only redirected to some FAQs on their website, unfortunately. So, during the Open Day I seized the opportunity to have an one-on-one conversation with Alick Mouriesse, and he clearly encouraged me to gather my certifications and working experience. SUPINFO does an individual evaluation prior to their assignment regarding course level, and hopefully my chances of getting some modules ahead of studies are looking better than compared to the other institutes. Don't get me wrong, I don't want to go down the easy route but why should someone sit for "Database 101" or "Principles of OOP" when applying and preaching database normalisation and practicing Clean Code Developer are like flesh and blood? Anyway, I'll be off to get my transcripts of certificates together with my course assignments from the old days at the university. Yes, I studied Applied Chemistry for a couple of years before intersecting into IT and software development particularly... ;-)

    Read the article

  • Speaking tomorrow @ JAX, Mainz, Germany

    - by terrencebarr
    Just a quick note: I’ll be speaking at the JAX conference in Mainz, Germany, tomorrow: “JavaFX 2: Java, RIA, Web, and more”, April 17, 18:00 The talk will be giving an overview of JavaFX 2.0, top features, demos, tools, and the roadmap of what’s in store for the technology in 2012 and beyond. Also, be sure to check out the other Oracle sessions: “Java everywhere – The Vision becomes true, again”, Dennis Leung, April 17, 9:00 “Die Oracle-Java-Plattformstrategie zeigt klare Konturen”, Wolfgang Weigend, April 18, 17:30 “Lambdas in Java 8: their Design and Implementation”, Maurizio Cimadamore, April 18, 17:30 “OpenJDK Build Workshop”, Frederik Öhrström, April 18, 20:45 “The Future of Java on Multi-Core, Lambdas, Spliterators and Methods“, Frederik Öhrström, April 19, 10:15 For a complete list of all sessions, see here. Cheers, – Terrence Filed under: Mobile & Embedded Tagged: JavaFX, JAX

    Read the article

  • A glitch after Ubuntu Installation. Cannot boot Ubuntu

    - by Starx
    I am trying to create a dual boot of Ubuntu 10.10 with Windows 7. My hard disk allocation were as follows: Windows 7 NTFS 100 GB /boot EXT4 200 MB SWAP LINUX SWAP 4 GB / EXT4 46 GB After installation is complete, instead of getting the boot screen of Ubuntu, it directly boots from windows 7 without asking anything. What is wrong? I run the Live Cd again using USB drive and I see that the \boot, and \ are occupied with most likely Ubuntu data. Now How do i point my Laptop to point to Ubuntu Boot instead of Windows Boot

    Read the article

  • When to detect collisions in game loop

    - by Ciaran
    My game loop uses a fixed time step to do "physics" updates, say every 20 ms. In here I move objects. I draw frames as frequently as possible. I work out a value between 0 and 1 to represent the proportion of the physics tick that is complete and interpolate between the previous and current physics state before drawing. It results in a smoother game assuming the frame rate is higher than the physics update rate. I am currently doing the collision detection in the physics update routine. I was wondering should it instead take place in the interpolated draw routine where the positions match what the user sees? Collisions can result in explosions by the way.

    Read the article

  • Getting overwhelmed after starting a new project

    - by Kian Mayne
    I started a project (a Windows based timetable program that helps you stay organised with your subjects and assignments). The problem is that I'm not sure how I should manage this project and what order to build things. I.e. Should I build all the different interface elements then write the code or should I make an interface, code it, make another interface then code that? So my question is; how do I split up this longish project into small, ordered pieces to complete; and how should I order this?

    Read the article

  • Getting Started with Oracle Fusion Procurement

    Designed from the ground-up using the latest technology advances and incorporating the best practices gathered from Oracle's thousands of customers, Fusion Applications are 100 percent open standards-based business applications that set a new standard for the way we innovate, work and adopt technology. Delivered as a complete suite of modular applications, Fusion Applications work with your existing portfolio to evolve your business to a new level of performance. In this AppCast, part of a special series on Fusion Applications, you hear about the unique advantages of Fusion Procurement, learn about the scope of the first release and discover how Fusion Procurement modules can be used to complement and enhance your existing Procurement solutions.

    Read the article

  • installing ubuntu ,properly

    - by gcc
    While / after install ubuntu , to get proper&full ubuntu what will we consider ? In other words, What should we do or what should we not do ? ex : just after the installation complete , you should call update-manager because ubuntu is not fully ready to work other program namely wine. So many people does not know and they think everything is completed when ubuntu-cd finish its job ex : you must look your computer , are there any driver-confliction ex : while installing ubuntu, if you have other system, you shouldont reside both system in same harddisk partion. Ex: windows and ubuntu system is in "c" Feel free , when you suggest something

    Read the article

  • Cron job fails for any time other than default * * * * *

    - by Raghu
    On Ubuntu 11.10 (Oneiric Ocelot), my cron job run fine if I use the default * * * * * But if I want it to run at 17 hrs or any other time, it never runs. My settings are: 00 17 * * * wget http://www.abc.com/a.php I also tried: 00 17 * * * root wget http://www.abc.com/a.php I also tried specifying the path. There is a carriage return, and I'm logged in as root Here is my complete crontab: TZ=Australia/Sydney 22 7 * * * /usr/bin/wget http://www.abc.com/a.php 22 7 * * * /bin/date >> /tmp/date.txt ----the out put is as follws: root@Scrunch:~# sudo crontab -l -u root 55 12 * * * date >>/tmp/crontest.txt root@Scrunch:~# Why is the terminal displaying so many blank lines after outputting the crontab entries? do you suspect unnecessary carriage lines are given....And i have not given any entries any other cron spaces like .d,/daily eyc.,

    Read the article

  • How to make a battle system in a mobile indie game more fun and engaging

    - by Matt Beckman
    I'm developing an indie game for mobile platforms, and part of the game involves a PvP battle system (where the target player is passive). My vision is simple: the active player can select a weapon/item, then attack/use, and display the calculated outcome. I have a concept for battle modifiers that affect stats to make it more interesting, but I'm not convinced the vision is complete. I've received some inspiration from the game engine that powers Modern War/Kingdom Age/Crime City, but I want more control to make it more fun. In those games, you don't have the option to select weapons or use items, and the "battling" screen is simply 3D eye candy. Since this will be an indie game, I won't be spending $$$ on a team of professional 3D artists/animators, so my edge needs to be different. How would you make a battle system like this more fun and engaging?

    Read the article

  • Custommer Centric Wealth Management

    - by michael.seback
    While the world continues to search their way out of the recent financial turmoil and recession, it has no doubt churned out the inherent faults in the wealth management industry and the larger financial system. In order to counter these apprehensions, wealth management firms are now actively seeking and evaluating avenues to re-build the lost trust. They are looking at engaging their customers in managing their investments in a more collaborative and transparent manner. At the same time, wealth managers are also seeking to empower themselves with complete and comprehensive customer information in order to provide the best advice and the best solution at the right time. Read your copy of this new global White Paper on Wealth Management.

    Read the article

  • shell script to set time and date on ubuntu

    - by glapo
    my desktop CMOS battery is not working, therefore I have to set time and date each time my computer starts up. I want to create a shell script to automate the setting of date and time on my computer after each boot is complete. options that exist include: 1. buying a CMOS battery :- am considering this, but for the meantime a shell script will do. 2. using NTP to synchronize time and date with internet servers :- am not connected to the internet.

    Read the article

  • Don't Miss This Week's Webinars!

    - by [email protected]
    Wednesday, April 14th - 11:00 am PT - 12:00 pm PT Oracle User Productivity Kit: Best Practices for Getting the Most out of your Student Information System and ERP. Register now! K-12 organizations cannot afford to risk deploying mission critical applications like student information systems and ERPs without complete confidence they will live up to expectations. Find out how Oracle UPK can ensure success. Wednesday, April 14th - 10:00 am PT - 11:00 am PT Utilizing Oracle UPK for More than Just Training. Register now! HEUG webinar featuring Beth Renstrom, Senior Manager, Oracle UPK Product Management and James Barber, Partner PM with ERP Analysts. Discover how Oracle UPK can be utilized well beyond just training development and delivery. Thursday, April 15th - 10:00 am PT - 11:00 am PT UPK Productive Day One. Register now! Learn how to maximize your applications investment, increase employee productivity, and mitigate risk through all phases of the project lifecycle with Oracle UPK.

    Read the article

  • Opera 11 Adds Tab Stacking, Extensions, and More [Screenshot Tour]

    - by The Geek
    Opera 11 has just been released, with lots of great new features. Let’s take a quick tour through the best features for the world’s most alternate browser. If you’d rather see the new stuff in the form of a video, here’s the official Opera 11 release video. Otherwise, scroll down for all the screenshots. Latest Features How-To Geek ETC The Complete List of iPad Tips, Tricks, and Tutorials The 50 Best Registry Hacks that Make Windows Better The How-To Geek Holiday Gift Guide (Geeky Stuff We Like) LCD? LED? Plasma? The How-To Geek Guide to HDTV Technology The How-To Geek Guide to Learning Photoshop, Part 8: Filters Improve Digital Photography by Calibrating Your Monitor Free Shipping Day is Friday, December 17, 2010 – National Free Shipping Day Find an Applicable Quote for Any Programming Situation Winter Theme for Windows 7 from Microsoft Score Free In-Flight Wi-Fi Courtesy of Google Chrome Peaceful Winter Road at Sunset Wallpaper Everything You Ever Wanted to Know About Why Pac-Man’s Ghosts Move the Way They Do

    Read the article

  • Next Fusion CRM Webinar for Partners (Monday March 19th, 3pm GMT): Fusion CRM User Interface, Activity Streams and Opportunity management

    - by Richard Lefebvre
    The next session of our weekly Fusion CRM webinar for EMEA partners will take place Monday March the 19th at 3pm GMT / 4pm CET and will address the Fusion CRM User Interface, Activity Streams and Opportunity management In order to check the complete agenda and see login-details, please visit our dedicated microsite. How to join the dedicated microsite: Click on http://isdportal.oracle.com/isd_html/sf.htm Enter your Email Address in the corresponding field Enter fusion_crm in the “Access URL/Page Token” field Agenda: The list of sessions is published and will be regularly updated in the microsite. Duration: Each session lasts up to 60 minutes Webex: The respective webinar link and session ID are published in the microsite Audio:  The audio call details (telephone numbers by country, call number and password) is indicated in the microsite Slides: For your convenience, a pdf copy of each presentation will be stored in the microsite’s document section. We hope that this series of webcasts will be instrumental to your way of Fusion CRM business success!  For further information please contact me at [email protected]

    Read the article

  • Webcast Reminder: Implementing IDM in Healthcare, September 19th @10:00 am PST

    - by Darin Pendergraft
    Join me and Rex Thexton from PwC tomorrow (September 19th) as we review an IDM project that Rex and his team completed for a large healthcare organization.  Rex will talk through the IT environment and business drivers that lead to the project, and then we will go through planning, design and implementation of the Oracle Identity Management products that PwC and the customer chose to complete the project. This will be a great opportunity to hear about the trends that are driving IT Healthcare, and to get your Identity Management questions answered. If you haven't already registered - Register Here!

    Read the article

  • Making a game preloader (Flash) [closed]

    - by Artemix
    Possible Duplicate: How do you create a single/internal pre-loader for a Flash game written using Flex? Hi guys, Im trying to make a preloader in a Flash game. Thing is, I need some advices on this since I never made one, I have the game almost complete, but when, i.e, I upload the game to a website I get a white screen for a few seconds, and then I see the game. Is there a simple way, maybe using an a API or something like that, to make a preloader screen? Im using Flash Builder fyi. Thx!

    Read the article

  • How to unhide an application?

    - by blacklaptop
    I hope you can help me. I have installed ubuntu 12.04 using wubi, my issue is i installed iptux using ubuntu software center, it worked fine, i decided that i wanted it to be hidden at start up, so i changed its setting in preferences. i assumed that if i needed to use it i could go to internet menu and select it. But after restarting i found that after i click on iptux under Internet nothing happens, but i click it after that then a small window shows Fatal Error!! Failed to bind the TCP/UDP port(2425)! Address already in use. I have tried uninstalling using ubuntu software center and reinstalling it but it still had the same problem. I thought it maybe because some files were not uninstalled by USC, so i installed synaptic and uninstalled iptux (complete uninstallation) and then reinstalled it and the same situation occurs. I was hoping someone could inform me how i could unhide iptux. Thank You

    Read the article

  • Is Ubuntu workable as a laptop for an IT consultant?

    - by Eric Wilson
    I work as a consultant programmer, typically in large businesses. I use a Windows Laptop, and many of my colleagues use a Mac. My personal preference would be to run Ubuntu if I could have complete control over my development environment. But I will have occasional need for Microsoft specific products, especially IE. My colleagues that use a Mac often run Windows on a virtual machine for these situations. My question is: Is Ubuntu a workable solution for the laptop of an enterprise programmer? For example, is it as easy to run Windows on a VM on Ubuntu as it is on a Mac? Has anyone out there tried this? Is there any particular reason why Ubuntu would not serve as well as a Mac for development in this environment? Note that I am not doing .NET development, so I am typically dealing with Java that is going to be run on an Apache server and used by clients running Windows.

    Read the article

  • Add binding to fish that not auto executes the string?

    - by NES
    How do i set up a key binding in fish, so that fish understands not to execute the bindingstring after appending it to commandline but just appending it as string to commandline. I want to set up a binding that appends | less by pressing i.e. ALT + Y. It seems that by default fish understands the command to automatically execute. I.e. When i type ls on commandline and then would press ALT + Y it only should complete the command to look like this ls | less but still not executing it. i'm trying something like this bind \ey " \| less" But fish doesn't accept my syntax

    Read the article

  • Exchange 2013 goes RTM!

    - by marc dekeyser
    Exchange 2013 has been signed off and is now RTM! Hoozaaa!!   From the Exchange team blog: Today we reached an important milestone in the development of the new Exchange. Moments ago, the Exchange engineering team signed off on the Release to Manufacturing (RTM) build. This milestone means the coding and testing phase of the project is complete and we are now focused on releasing the new Exchange via multiple distribution channels to our business customers. General availability is planned for the first quarter of 2013. We have a number of programs that provide business customers with early access so they can begin testing, piloting and adopting Exchange within their organizations: We will begin rolling out new capabilities to Office 365 Enterprise customers in our next service updates, starting in November through general availability. Volume Licensing customers with Software Assurance will be able to download Exchange Server 2013 through the Volume Licensing Service Center by mid-November. These products will be available on the Volume Licensing price list on December 1. Read more…

    Read the article

  • If you can only read one book this year: Professional C# 4 and .NET 4 from wrox is the one.

    I just read the Professional C# 4 and .NET 4 from wrox, wrote by Christian Nagel, Bill Evjen, Jay Glynn, Karli Watson and Morgan Skinner. This is a complete book in whats in .NET 4 as well as a great book for anybody jumping in .NET. They did a great job including all the important parts of .NET as well as the new version 4. As I was reading, my first impression was how far .NET has gone since version 1.0, the different platforms including WPF, Silverlight, ASP.NET ADO.NET, LINQ and PLINQ now...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

    Read the article

  • 7 Reasons for Abandonment in eCommerce and the need for Contextual Support by JP Saunders

    - by Tuula Fai
    Shopper confidence, or more accurately the lack thereof, is the bane of the online retailer. There are a number of questions that influence whether a shopper completes a transaction, and all of those attributes revolve around knowledge. What products are available? What products are on offer? What would be the cost of the transaction? What are my options for delivery? In general, most online businesses do a good job of answering basic questions around the products as the shopper engages in the online journey, navigating the product catalog and working through the checkout process. The needs that are harder to address for the shopper are those that are less concerned with product specifics and more concerned with deciding whether the transaction met their needs and delivered value. A recent study by the Baymard Institute [1] finds that more than 60% of ecommerce site visitors will abandon their shopping cart. The study also identifies seven reasons for abandonment out of the commerce process [2]. Most of those reasons come down to poor usability within the commerce experience. Distractions. External distractions within the shopper’s external environment (TV, Children, Pets, etc.) or distractions on the eCommerce page can drive shopper abandonment. Ideally, the selection and check-out process should be straightforward. One common distraction is to drive the shopper away from the task at hand through pop-ups or re-directs. The shopper engaging with support information in the checkout process should not be directed away from the page to consume support. Though confidence may improve, the distraction also means abandonment may increase. Poor Usability. When the experience gets more complicated, buyer’s remorse can set in. While knowledge drives confidence, a lack of understanding erodes it. Therefore it is important that the commerce process is streamlined. In some cases, the number of clicks to complete a purchase is lengthy and unavoidable. In these situations, it is vital to ensure that the complexity of your experience can be explained with contextual support to avoid abandonment. If you can illustrate the solution to a complex action while the user is engaged in that action and address customer frustrations with your checkout process before they arise, you can decrease abandonment. Fraud. The perception of potential fraud can be enough to deter a buyer. Does your site look credible? Can shoppers trust your brand? Providing answers on the security of your experience and the levels of protection applied to profile information may play as big a role in ensuring the sale, as does the support you provide on the product offerings and purchasing process. Does it fit? If it is a clothing item or oversized furniture item, another common form of abandonment is for the shopper to question whether the item can be worn by the intended user. Providing information on the sizing applied to clothing, physical dimensions, and limitations on delivery/returns of oversized items will also assist the sale. A photo alone of the item will help, as it answers some of those questions, but won’t assuage all customer concerns about sizing and fit. Sometimes the customer doesn’t want to buy. Prospective buyers might be browsing through your catalog to kill time, or just might not have the money to purchase the item! You are unlikely to provide any information in contextual support to increase the likelihood to buy if the shopper already has no intentions of doing so. The customer will still likely abandon. Ensuring that any questions are proactively answered as they browse through your site can only increase their likelihood to return and buy at a future date. Can’t Buy. Errors or complexity at checkout can be another major cause of abandonment. Good contextual support is unlikely to help with severe errors caused by technical issues on your site, but it will have a big impact on customers struggling with complexity in the checkout process and needing a question answered prior to completing the sale. Embedded support within the checkout process to patiently explain how to complete a task will help increase conversion rates. Additional Costs. Tax, shipping and other costs or duties can dramatically increase the cost of the purchase and when unexpected, can increase abandonment, particularly if they can’t be adequately explained. Again, a lack of knowledge erodes confidence in the purchase, and cost concerns in particular, erode the perception of your brand’s trustworthiness. Again, providing information on what costs are additive and why they are being levied can decrease the likelihood that the customer will abandon out of the experience. Knowledge drives confidence and confidence drives conversion. If you’d like to understand best practices in providing contextual customer support in eCommerce to provide your shoppers with confidence, download the Oracle Cloud Service and Oracle Commerce - Contextual Support in Commerce White Paper. This white paper discusses the process of adding customer support, including a suggested process for finding where knowledge has the most influence on your shoppers and practical step-by-step illustrations on how contextual self-service can be added to your online commerce experience. Resources: [1] http://baymard.com/checkout-usability [2] http://baymard.com/blog/cart-abandonment

    Read the article

< Previous Page | 88 89 90 91 92 93 94 95 96 97 98 99  | Next Page >