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• Inexpensive Remote Assistance software?

  - by Jess

  Any recommendations for Remote Assistance software that does not require firewall modification for clients? To assist client with software problems and perform training, we currently use a tool called Remote Helpdesk to connect to their computers and guide them through the process. This tool was pretty cheap (~$400 onetime for 3 support staff), and worked great - the client's PC actually initiates the connection to us, so there's never any firewall issues (vs. Remote Desktop, VNC software, or many other similar tools). Unfortunately, the product doesn't work well with 64-bit O/S's and Vista in general (slows down by a factor of 10 or so). I am looking for alternatives that provide the same reverse connection capabilities to avoid firewall issues. The only solution I've found is WebEx's Remote Support, which is WAY too expensive ($449/month for us). Thanks for all the assistance!

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• Win7-Server2008 RDP connection hangs on "Securing Remote Connection" for 20-30 seconds

  - by JohannesH

  I have a problem that googling has turned up nothing, except this question on experts exchange which I borrowed most of the text from. :) When I connect via Remote Desktop to a new Windows 2008 R2 server it takes 20-30s to get past the "Securing Remote Connection" message during the login. If the password is wrong, it does this every time you attempt a login (ie its not a one time thing). However, after a successful login attempt the following logins to the same server goes faster. Most servers runs on VMware here, but I don't know if that has anything to do with it.

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• Server 2008 R2 How to Change Windows 7 Basic Theme Color

  - by Wes Sayeed

  We're deploying thin clients connecting to a terminal server farm. The computers have high visibility to the public and I would like them to at least look presentable and not like something out of 1995. So I installed the Desktop Experience feature and enabled the Theme service. The server will not support Aero because it has no 3D graphics, but we can enable the Windows 7 Basic theme, which has the Aero look without the 3D effects. The problem with that theme is that you can select any window color you want, as long as it's baby boy blue. Is there a way to make those windows another color? The window color controls do nothing.

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• Command window missing default 8x12 font

  - by Robert Koritnik

  Installation: Windows Server 2008 R2 Remote Desktop Service role When I logon locally my command window (cmd.exe) displays with default font that is 8x12. But when I logon remotely and open command window, it opens with the smallest possible font selection. Opening window properties and setting font size, the default 8x12 font is missing from the list. What should I do to get this font back in the list? Following screenshots show settings when logged on locally and remotely. Local machine is not Aero capable, but remotely I can have Aero environment. I've also tried setting it to basic, but there was no change. Local logon Remote logon

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• What VNC (or similar) software for Windows 7 Home allows me to control my parents’ computer remotely as an administrator user?

  - by Paul D. Waite

  Here’s what I dream of: I install Windows 7 Home on my parents’ PC. They have a regular user account that they use, meaning they can’t install anything. I have an administrator account, meaning I can install things for them. I install some sort of VNC software on their machine that lets me access their computer remotely under the administrator account, so that I can install software for them (or do other administrator tasks, e.g. updates) without actually going to their house. Is there any VNC or VNC-like software that supports the above? (I guess I might be better off buying them Windows 7 Professional, and using Remote Desktop. At some point I’ll give up and get them an iPad, but for now, remote Windows admin is the dream.)

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• Connect three computers (including one laptop) to one monitor

  - by Jesse Beder

  I have the following hardware: 2 Desktop PCs, running Windows XP and Ubuntu Macbook Pro a LCD monitor, a wired keyboard, and a wired mouse Currently, I'm using an oldish IOGear KVM switch to connect the two PCs to the input/output (and it works very well). I'd like a setup that includes the laptop as well, ideally maintaining as much portability as possible (meaning I'd like to be able to sit down, easily plug in my laptop, work on all computers, then easily pick up and leave with the laptop - is docking station the right word here?). What hardware do I need to do this?

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• Is it possible to remove/hide Windows title bars?

  - by Igoru

  I'm very used to my Linux desktop, but in my new job I'm forced to use Windows. For efficiency, I'm veeery used to minimize/maximize using keyboard shortcuts and move/resize windows using alt+mouse. Thus, window titlebars and borders are useless, and I can remove them using Compiz. My question is: is this remotely possible to be done in Windows Vista? I could manage to quite reduce the borders, but the titlebars still bother me. I also found that Win+M minimizes a window, and I think that would help with the shortcuts also. As a help to understand how I'm used to live, here's a completely normal [reduced] window of my home computer:

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• "Snapping" when in RDP

  - by Paul

  I am using mstsc.exe version 6.0 (Remote Desktop non-Metro version) from an XP machine and cannot get Windows 8 snapping to work. I can drag a metro app window to the left or right, but it doesn't stick, it just bounces back to full screen. The snap bars do not appear. The client PC has two monitors, each with a resolution of 1280x1024. While mstsc.exe 6.0 does have an option to use both monitors simultaneously in normal settings, I am launching it with spanning enabled: mstsc.exe /span So the effective resolution in the session is 2560x1024. Is there a trick to getting this to work over RDP?

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• Bandwidth sizing for simultaneous RDP sessions

  - by Gareth Marlow

  We're doing some DR scenario planning which will require up to 150 users to RDP into their desktop machines (mainly running Windows XP) over our VPN. We have a 2mbit uncontended internet connection at the moment but there's scope to upgrade this and also to use a secondary SDSL line to give us more bandwidth. Typical bandwidth figures I've seen suggest to plan for 64kbps per session, which works out to 9.6mbps in total. I'd like to know: Does anyone have any real-world data which would support these estimates? Are there any operational 'gotcha's that we need to be aware of? Thanks!

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• Blinking motherboard power LED

  - by Corey D

  I was just rebuilding an old desktop PC to be used as a HTPC and the LED on the motherboard that indicates when there is power is blinking fairly rapidly. The only way I can get the machine to boot is to press the power button immediately after plugging it in, and even then I cannot make it into the BIOS. The power supply has more than enough juice to power all of the components, and is from a reputable manufacturer. The motherboard is an Asus and is about 4.5 years old. Is my power supply hosed? Or is it my motherboard?

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• How to reconnect to Remote Session in a script?

  - by Lukasz

  Hello, I need to persist a Remote desktop connection across a reboot of a Terminal server. I'm thinking that it would be something like a scheduled task that would run periodically and check the running state of the session and restart it if it's down. BTW, I did check the "Reconnect..." checkbox on the advanced tab of the connection options, but it still goes down everytime we restart the terminal server. Does anyone have the script that would accomplish the above in a scheduled task, or perhaps another solution?

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• [SOLVED]Need help with remote dekstop - Limit the computers you can access server from

  - by stirredo

  I have a windows server 2003 computer that is accessed by remote desktop connection. To access the server all you need to know is the IP address of the computer. I want to limit the computers that can access the windows server computer to authorized computers only. The authorized computers won't have static IPs, so I cannot limit them on basis of IP address. Can I limit them on basis of MAC id perhaps? I won't mind using third party solution like Teamviewer or Logmein etc. So How can I solve this problem? EDIT: Found a possible solution in team viewer. Team viewer creates a unique partner ID for the computer it is installed on. It has an option for allowing only authorized partner IDs to access the computer. Problem solved.

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• Win7 Prof. Computer won't wake on lan via Magic Packet from outside network

  - by Michael

  Hi all. I just purchased a new computer running Windows 7 Professional x64. I'd like to save power by having it sleep after an hour, but I would also like to be able to Remote Desktop into it at my leisure. I set up a static IP and have port forwarding set up on the router. If the computer is awake, the RDP connection works just fine. I downloaded and installed Wake-On-Lan thanks to this article If I put my new computer to sleep and send the magic packet from my old computer inside of my home network it wakes up. If I do the same thing, however, from my work computer outside the network it does not. I figured the Firewall was blocking the incoming traffic, but nothing in the Windows Firewall logs points to this happening. I'm wondering if anyone has any suggestions or any tests I can run through in order to narrow down what the problem might be. Thanks in advance for any help you might be able to offer.

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• XDMCP works for Solaris, not for RHEL

  - by joshxdr

  I have some old RHEL4 servers that until recently I was able to connect to remotely with Exceed (remote desktop using XDMCP) from my windowsXP PC. My PC is connected to our network by wired LAN. Recently it seems something has changed in our network. I can still connect to all the old Solaris and HPUX servers with Exceed, but for some reason I can no longer connect to the RHEL4 servers. I assume this is some kind of "security" feature turned on in our network. Does anyone know what this might be, and how I can tell IT to re-enable it? Update: A colleague has found that he can connect (very slowly) to these RHEL4 boxes with XDMCP if he is using our VPN from home, but when he is in the office using wired LAN he cannot connect to them. So it seems that there is some kind of firewall or ???, part of our wired LAN network, that is blocking XDMCP traffic from RHEL4.

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• What's a good public access terminal solution using old PCs and remote VMs?

  - by greenfingers

  Has anyone had experience using VMs as remote desktops for public access terminals (e.g. an internet cafe) In our case we don't want to charge money for access but I figure this solution has a few advantages, such as: can easily re-build VMs daily, erasing private data and clutter can use rickety old PCs for the 'dumb' terminals less IT support needed on site Can you suggest tools to help do this? Keeping the terminals up and running as much of the time as possible is the main priority, so they need to boot straight into full screen remote desktop and stay there.

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• Change location of RSS Dynamic Desktops

  - by Andy

  I'm currently using CCleaner to take care of my computer, but I also have a dynamic desktop background provided by Bing (I'm running Windows 7 HP) - and unfortunately the two conflict. Whenever I 'clean' my computer using CCleaner it messes up my destop backgrounds as they are stored in the temporary internet files directory, and for some reason I don't appear to be able to get as far as the 'Enclosures' sub directory in order to tell CCleaner to exclude the directory (I can see it in Windows Explorer but not in CCleaner's directory browser). Therefore, I am looking for an alternative solution to this problem and wondered if I could change the directory to which the images were downloaded on the RSS feed. If anybody knows how to do this, I would be grateful if you could share or indeed, I would be equally as greatful if anyone knows any other ways of getting around CCleaner. Please note that I don't want to stop cleaning the whole of my temporary internet files though - I just don't want the wallpapers that have been downloaded to be deleted... Thanks in advance!

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• Numlock on when computer is off

  - by George Duckett

  I have a desktop PC which was recently moved. Since moving I've noticed that even while the PC is turned off (but wall socket turned on) the NumLock LED on the keyboard is on. It may have been doing this before the move, but I've only noticed it now. Maybe it matters that the keyboard is connected via a shared mouse/keyboard PS/2 port and I'm running Windows 7. I've not checked whether the LEDs are just keeping whatever state they were in when I turned the PC off but will do this if that information could be relevant. Why does the led stay on when the PC is turned off and how can I prevent this?

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• Remote connection to dynamic public ip & private ip addresses

  - by user53864

  Many times I connected to windows computer which has static public ip address via remote desktop over wan links. I'm wondering how could I connect to the remote computer that has dynamic public ip address & private ip addresses assigned. I've 2 systems at home: xp system-------connected to internet(dynamic public ip) & allowed other users to connected to the internet on the interface. windows vista system--------enabled dhcp on the interface to access internet from xp. How could I remotely connect from my office to the 'vista system'?. If I've a router/modem at my home it may be possible to allow the ports for the system but I don't. Any tips?

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• Speeding up remote X sessions

  - by Alexander Gladysh

  I have a remote machine running Ubuntu 11.10 Server, to which I connect via SSH from OS X 10.7.3: Host remote.example.com ForwardX11 yes ForwardX11Trusted yes Sometimes I want to launch a GUI application there (most notably, gitk). But UI is rather slow. Both remote machine and my own Mac have good internet connection. Ping between them is about 55ms, and there is no packet loss. Is there something I can do to speed things up? Setting up some other remote desktop solution is an option, but I'd like to avoid it since I don't need this application very often.

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• Can I upgrade my computer to run SC2 smoothly?

  - by Citizen

  My desktop is: ACPI x86 AMD Athlon x2 Dual Core 3600 1.9ghz 1 gig ram NVIDIA Geforce 7300 I'm running 32 bit windows vista. My budget is ~$250 When I play SC2, its incredibly slow and I have to play with the graphics on the LOWEST settings. What can/should I buy (specifically) to get this to run SC2 smoothly? Are max setting possible? I'm not sure what I can get that will be for sure compatible + will actually do the trick. Or is my computer simply too old?

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• Windows scheduler - Tasks not running when user not logged in

  - by Glinkot

  I have Windows Server 2003, with schedules setup via Remote Desktop under one account. That account appears in the 'creator' column too. I have 'Run only if logged on' unticked. When I have logged in under that account and then 'disconnected' leaving the the session alive, the schedule runs. But every time the server is rebooted, the task again fails to run until I again log in and disconnect. Any KB fixes I've missed or issues I've overlooked? Normally I only discover the issue when a user tells me the schedule has stopped running so it's a real reliability issue. I'd also be happy with an answer suggesting an alternative scheduler with higher reliability. Thanks

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• Multi screen RDP in Windows 8.1 Enterprise

  - by bgs264

  I have just flattened my machine and installed Windows 8.1 Enterprise Edition. I have used the Hyper-V to create a virtual machine for my Software Development stuff, on my VM I have also installed Windows 8.1 Enterprise Edition. I want to have two screen support when using this VM (not using /span) Both the Hyper-V viewer and Remote Desktop give me a tickbox to "Use all my monitors for the remote session". However even with it ticked (and even when I tried the /multimon switch on the command line), I only get a single screen. Am I missing something - this should be supported in Enterprise edition, right? Is there some extra config I need to do on the RDP host? Forgive me if it's an obvious question, I'm more a developer and just stumbling through ;-) Cheers! Ben

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• Windows 8 cannot connect remotely to Windows Server 2012

  - by raza naqvi

  I have installed Windows Server 2012 and then configured remote applications. At first it was working fine and I could be able to connect remotely and run remote applications from Windows 8 clients. But after few days the following error occurred: Remote Desktop Connection This computer can't connect to the remote computer. Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator. However I still can connect from Windows 7 without any problem. Only Windows 8 has a problem and cannot connect remotely. Neither remote apps nor RDP is working.

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• Remote access not working without connected monitor

  - by winSharp93

  I am trying to configure a Windows Server 2008 as a Home Server for my personal use (mainly for storing documents, hosting source-control, etc.). The "server" consists of an Intel Atom 2700DC board and an Intel SSD. Configuring remote access to the server, I am confronted with a very strange problem: As long as a monitor is connected to my server, remote access works without any problems. However, when no monitor is connected at boot-time, remote access simply won't work (I keep getting errors when trying to connect that the remote server was not found or that remote access is disabled). Windows definitely boots when no monitor is connected as I receive a message asking me whether to enter safe mode when booting after powering the server down by plugging the power cord. When I plug in a monitor after boot, it stays turned off and remote desktop connections still fail. Do you have any ideas about what I could try?

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• can the remote app rd web access be accessed from my local system

  - by shiva

  I am new to the remote app remote desktop access. I can access the application that i have published from my server using the link FQDN\rdweb. But on trying to access the same url from my local system(outside the server domain, say from my home pc) i get a not found error. Is there anything that i need to change in my local system to be able to access the remote applications? Or is it that for accessing webapps i need to be logged into the server? Please help me understand this

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