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  • Java Virtual Developer Day Session Videos Available

    - by Tori Wieldt
    How are Lambdas handled on a bytecode level? How does replacing assembly code with Java code improve performance? Can we send flat files/comma separated/XML files to process in Batch? In a Java EE app, can I inject an EJB bean inside a REST POJO using @EJB annotation? Where I can find JavaFX UI controls? At OTN's Virtual Developer Day, Java experts answered these questions and more. Session are now available for you to view on demand (registration required). This is limited time offer: the sessions will be up to view for free for the next two weeks.  You can view sessions from these tracks: Java SE 8 Track Learn about the features scheduled for Java SE 8, including Lambda expressions, extension methods for interfaces and a new Date and Time API. Learn how to create basic apps with JavaFX.  Java EE Track Take a close look at the new functionality in Java EE 7. Get presentations and demos on JSON, WebSockets, Batch, Concurrency, JAX-RS 2, JMS 2,  Java Embedded Track Provides an introductions to the Raspberry Pi, the Keil board, ARM architecture, and how to make it all work with Java Embedded. You know Java, now really know Java. Check out the OTN Virtual Developer Day sessions!

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  • New Survey Findings: Application Intelligence and Connected Devices - How do you Harness the Value

    - by Yolande Poirier
    Oracle and Beecham have recently conducted a market survey on use of Connected Devices for M2M & Internet of Things (IoT) applications and new trends. This first session in our webinar series addresses intelligence in connected devices. Join Peter Utzschneider of Oracle and Robin Duke-Woolley of Beecham Research as they discuss: What are the key business drivers of your connected devices program? To what extent do you expect the intelligence required for M2M & IoT applications to change? Would these changes occur at the network edge, at the data center, or both? What are the impacts of these changes on ISV’s and device manufacturers? What are the opportunities for other M2M & IoT players?

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  • Inside the Raspberry Pi Factory

    - by Jason Fitzpatrick
    Curious where your pint-sized Raspberry Pi came from? You might be surprised to learn it was built, tested, and packaged all in an equally pint-sized factory in South Wales. Nick Heath of Tech Republic takes us on a photo tour of the Raspberry Pi factory with a stop at each stage of production and testing. The photo above shows one of the manual construction steps, the insertion of the large components such as the USB and Ethernet ports. Hit up the link below for the full tour. Raspberry Pi: Inside the Pi Factory [Tech Republic] Our Geek Trivia App for Windows 8 is Now Available Everywhere How To Boot Your Android Phone or Tablet Into Safe Mode HTG Explains: Does Your Android Phone Need an Antivirus?

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  • YouTube Releases Native Wii App

    - by Jason Fitzpatrick
    Watching YouTube videos on the Wii just got a whole lot easier; YouTube’s native Wii app streamlines the process and cuts out the need for the Internet Channel browser. Previous to this release you had to use the $5 Internet Channel and the Opera Browser to access YouTube. It worked but it wasn’t elegant by any means. The new YouTube Wii app sports a clean interface, simple Wiimote-based controls, and all the great YouTube content you can handle. The app is free but currently U.S. only. According to the press release, the app will be rolled out to other countries in the coming months. YouTube App Now on Nintendo Wii in the U.S. [YouTube] How To Delete, Move, or Rename Locked Files in Windows HTG Explains: Why Screen Savers Are No Longer Necessary 6 Ways Windows 8 Is More Secure Than Windows 7

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  • Make a Geeky Lego Key Holder for Your Home [Quick DIY Project]

    - by Asian Angel
    LEGOs are terrific fun to work with whether you are in a playful mood or working on a personal geeky project. With that in mind the Mini-eco blog has an quick and easy tutorial for making an awesome LEGO key holder for your home or office. The best part about this project is the amount of personalization in colors and/or themes (i.e. Star Wars, Indiana Jones, etc.) that you can bring to it. To get started just visit the blog post linked below… DIY Lego Key Holder [via BoingBoing] How To Use USB Drives With the Nexus 7 and Other Android Devices Why Does 64-Bit Windows Need a Separate “Program Files (x86)” Folder? Why Your Android Phone Isn’t Getting Operating System Updates and What You Can Do About It

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  • How a Hard Drive Works in Slow Motion [Video]

    - by Asian Angel
    This short video lets you have a good luck at a hard drive in slow motion as the actuator arm moves across the disk and then water is added to the equation as well… How a Hard Drive works in Slow Motion – The Slow Mo Guys [via BoingBoing] HTG Explains: What Is Two-Factor Authentication and Should I Be Using It? HTG Explains: What Is Windows RT and What Does It Mean To Me? HTG Explains: How Windows 8′s Secure Boot Feature Works & What It Means for Linux

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  • Total Cloud Control for Systems - Webcast on April 12, 2012 (18:00 CET/5pm UK)

    - by Javier Puerta
    Total Cloud Control Keeps Getting BetterJoin Oracle Vice President of Systems Management Steve Wilson and a panel of Oracle executives to find out how your enterprise cloud can achieve 10x improved performance and 12x operational agility. Only Oracle Enterprise Manager Ops Center 12c allows you to: Accelerate mission-critical cloud deployment Unleash the power of Solaris 11, the first cloud OS Simplify Oracle engineered systems management You’ll also get a chance to have your questions answered by Oracle product experts and dive deeper into the technology by viewing our demos that trace the steps companies like yours take as they transition to a private cloud environment. Register today for this interactive keynote and panel discussion. Agenda 18:00 a.m. CET (5pm UK) Keynote: Total Cloud Control for Systems 18:45 a.m. CET (5:45 pm UK) Panel Discussion with Oracle Hardware, Software, and Support Executives 19:15 a.m. CET (6:15 UK) Demo Series: A Step-by-Step Journey to Enterprise Clouds

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  • Paramount Pictures Movies Dynamic Theme for Windows 7

    - by Asian Angel
    Would you like to have all of the latest movie wallpapers from Paramount Pictures delivered straight to your desktop? Then this is the theme you are looking for. This dynamic RSS-fed theme brings you the latest wallpapers from movies such as Thor, True Grit, Kung Fu Panda 2, Super 8, and Transformers 3. Download the Paramount Pictures Movies Dynamic Theme [Windows 7 Personalization Gallery] You can learn more about Microsoft’s dynamic themes here: RSS-fed dynamic themes FAQ How To Easily Access Your Home Network From Anywhere With DDNSHow To Recover After Your Email Password Is CompromisedHow to Clean Your Filthy Keyboard in the Dishwasher (Without Ruining it)

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  • JCP Survey!

    - by Yolande Poirier
    The London Java Community (LJC), which is an Executive Committee member of the Java Community Process (JCP), is asking Java developers to participate in a JCP survey titled "What should the JCP be doing?"  The JCP is the mechanism that decides on future standards related to Java technology. Those standards give users like you a choice of technologies to develop with and more independence from vendor solutions.   The JCP cares about community feedback and has successfully encouraged community participation using transparent tracking processes. Take the survey, your feedback matters. 

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  • It happens only at Devoxx ...

    - by arungupta
    After attending several Java conferences world wide, this was my very first time at Devoxx. Here are some items I found that happens only at Devoxx ... Pioneers of theater-style seating - This not only provides comfortable seating for each attendee but the screens are very clearly visible to everybody in the room. Intellectual level of attendees is very high - Read more explanation on the Java EE 6 lab blog. In short, a lab, 1/3 of the content delivered at Devoxx 2011, could not be completed at other developer days in more than 1/3 the time. Snack box for lunches - Even though this suits well to the healthy lifestyle of multiple-snacks-during-a-day style but leaves attendees hungry sooner in the day. The longer breaks before the next snack in the evening does not help at all. Fortunately, Azure cupcakes and Android ice creams turned out to be handy. I finally carried my own apple :-) Wrist band instead of lanyard - The good part about this is that once tied to your hand then you are less likely to forget in your room. But OTOH you are a pretty much a branded conference attendee all through out the city. It was cost effective as it costed 20c as opposed to 1 euro for the lanyard. Live streaming from theater #8 (the biggest room) on parleys.com All talks recorded and released on parleys.com over next year. This allows attendees to not to miss any session and watch replay at their own leisure. Stephan promised to start sharing the sessions by mid December this year. No need to pre-register for a session - This is true for most of the conferences but bigger rooms (+ overflow room for key sessions) provide sufficient space for all those who want to attend the session. And of course all sessions are available on parleys.com anyway! Community votes on whiteboard - Devoxx attendees gets a chance to vote on topics ranging from their favorite non-Java language, operating system, or love from Oracle. Captured pictures at the end of Day 2 are shown below. Movie on the last but one night - This year it was The Adventures of Tintin and was lots of fun. Fries with mayo - This is a typical Belgian thing. Guys going in ladies room to avoid the long queues ... wow! Tweet wall everywhere and I mean literally everywhere, in rooms, hallways, front desk, and other places. The tweet picking algorithm was not very clear as I never saw my tweet appear on the wall ;-) You can also watch it at wall.devoxx.com. Cozy speaker dinner with great food and wine List of parallel and upcoming sessions displayed on the screen - This makes the information more explicit with the attendees. REST API with multiple mobile clients - This API is also used by some other conferences as well. And there always is iphone.devoxx.com. Steering committee members were recognized multiple times. The committee members were clearly identifiable wearing red hoodies. The wireless SSID was intuitive "Devoxx" but hidden to avoid some crap from Microsoft Windows. All of 9000 addresses were used up most of the times with each attendee having multiple devices. A 1 GB fibre optic cable was stretched to Metropolis to support the required network bandwidth. Stephan is already planning to upgrade the equipment and have a better infrastructure next year. Free water, soda, juice in a cooler Kinect connected to TV screens so that attendees can use their hands to browse through the list of sesssions. #devoxxblog, #devoxxwomen, #devoxxfrance, #devoxxgreat, #devoxxsuggestions And Devoxx attendees are called Devoxxians ... how cool is that ? :-) What other things do you think happen only at Devoxx ? And now the pictures from the community whiteboard: And a more complete album (including bigger pics of community votes) is available below:

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  • NetBeans 7.1 RC1 now available - JavaFX 2, Enhanced Java Editor, Improved JavaEE, WebLogic 12 support

    - by arungupta
    NetBeans 7.1 RC1 is now available! What's new in NetBeans 7.1 ? Support for JavaFX 2 Full compile/debug/profile development cycle Many editor enhancements Deployment tools  Customized UI controls using CSS3 Enhanced Java editor Upgrade projects completely to JDK 7 Import statement organizer Rectangular block selection Getters/Setters included in refactoring Java EE  50+ CDI improvements RichFaces4 and ICEFaces2 component libraries EJB Timer creation wizard Code completion for table, column, and PU names CSS3, GUI Builder, Git, Maven3, and several other features listed at New and Noteworthy Download and give us your feedback using NetBeans Community Acceptance Testing by Dec 7th. Check out the latest tutorials. To me the best part was creating a Java EE 6 application, deploying on GlassFish, and then re-deploying the same application by changing the target to Oracle WebLogic Server 12c (internal build). And now see the same application deployed to both the servers: Don't miss the Oracle WebLogic Server 12c Launch Event on Dec 1. You can provide additional feedback about NetBeans on mailing lists and forums, file reports, and contact us via Twitter. The final release of NetBeans IDE 7.1 is planned for December.

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  • Oracle Enterprise Manager 12c R3 introduces advancements in cloud lifecycle and operations management

    - by Anand Akela
    Oracle Enterprise Manager 12c Release 3 (R3) was announced ( Press Release ) earlier today. It is now available for download at  OTN . This latest release features improvements in several areas, including: Improvements to Private Cloud and Engineered Systems Management Expanded Middleware and Application Management Capabilities Efficiency Gains for Enterprise manager Users in EM’s Enterprise-Ready Framework You can learn more about what's new in the Oracle Enterprise Manager 12c R3 in the Enterprise Manager 12c documentation . You will see more blogs and details about the new features during the next few weeks. Please let us what On July 18th, you can join us at a webcast to hear Thomas Kurian, EVP of Product Development on what Oracle Engineering has achieved with Oracle Enterprise Manager 12c Release 3 to address these challenges. Later, during this webcast, Oracle experts will discuss the latest capabilities in Oracle Enterprise Manager 12c Release 3 for cloud lifecycle and operations management. The presentation will be followed by a live Q&A session with Oracle experts. You can also join us online on Twitter to get your specific questions answered. Please use hash tag #em12c to join the conversation. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Register Now for the Webcast! Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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  • Warm Up Your Desktop with the Caribbean Shores Theme for Windows 7 & 8

    - by Asian Angel
    Are you in the mood for some tropical scenery? Then enjoy a view of quiet coves, clear water, palm trees, and gently rolling surf with the Caribbean Shores Theme for Windows 7 and 8. The theme comes with twelve awesome images to provide the perfect relaxing environment on your desktop. Download the Caribbean Shores Theme [Windows 7 & 8 Personalization Gallery] Why Does 64-Bit Windows Need a Separate “Program Files (x86)” Folder? Why Your Android Phone Isn’t Getting Operating System Updates and What You Can Do About It How To Delete, Move, or Rename Locked Files in Windows

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  • Google Launches Hurricane Sandy Crisis Map

    - by Jason Fitzpatrick
    Whether you’re in the path of Hurricane Sandy or just want to keep an eye on what’s going on, Google’s new Hurricane Sandy crisis map will keep you abreast of any new storm-related developments. The main map tracks the current location of the storm, the forecasted track, storm surge probabilities, storm radar information, and active emergency shelters. In addition to the national-size map, Google also has a New York City specific map with evacuation routes and additional emergency information. Google Crisis Map: Hurricane Sandy [via Mashable] What Is the Purpose of the “Do Not Cover This Hole” Hole on Hard Drives? How To Log Into The Desktop, Add a Start Menu, and Disable Hot Corners in Windows 8 HTG Explains: Why You Shouldn’t Use a Task Killer On Android

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  • Clock is Ticking for OBI 10g Supported Customers to move to OBI 11g

    - by Mike.Hallett(at)Oracle-BI&EPM
    Now is a perfect time for Partners to approach existing OBI 10g customers, to encourage and help them to upgrade to all the great new features in the current OBI v 11g; including the ability to go Mobile, to be in-memory on Exalytics, and to get tighter integration with Hyperion applications, Strategic Scorecards and Essbase. Oracle Lifetime Support Policy for Oracle BI Suite, version 10gR3, will end ‘normal’ support in July 2013. The final point release of Oracle Business Intelligence EE & Publisher 10gR3 was 10.1.3.4.x, which was generally available from July 2008 and will end “Premier Support” in July 2013.  From this time, customers may purchase “Extended Support” until July 2015, and from then “Sustaining Support”  indefinitely. For more information : Upgrade to Oracle Business Intelligence Enterprise Edition 11g, article on Technet Planning to Upgrade from Oracle BI 10g to BI 11g ?, at docs.oracle.com Oracle Business Intelligence Enterprise Edition 11g Oracle Lifetime Support Policy

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  • Impatient Customers Make Flawless Service Mission Critical for Midsize Companies

    - by Richard Lefebvre
    At times, I can be an impatient customer. But I’m not alone. Research by The Social Habit shows that among customers who contact a brand, product, or company through social media for support, 32% expect a response within 30 minutes and 42% expect a response within 60 minutes! 70% of respondents to another study expected their complaints to be addressed within 24 hours, irrespective of how they contacted the company. I was intrigued when I read a recent blog post by David Vap, Group Vice President of Product Development for Oracle Service Cloud. It’s about “Three Secrets to Innovation” in customer service. In David’s words: 1) Focus on making what’s hard simple 2) Solve real problems for real people 3) Don’t just spin a good vision. Do something about it  I believe midsize companies have a leg up in delivering on these three points, mainly because they have no other choice. How can you grow a business without listening to your customers and providing flawless service? Big companies are often weighed down by customer service practices that have been churning in bureaucracy for years or even decades. When the all-in-one printer/fax/scanner I bought my wife for Christmas (call me a romantic) failed after sixty days, I wasted hours of my time navigating the big brand manufacturer’s complex support and contact policies only to be offered a refurbished replacement after I shipped mine back to them. There was not a happy ending. Let's just say my wife still doesn't have a printer.  Young midsize companies need to innovate to grow. Established midsize company brands need to innovate to survive and reach the next level. Midsize Customer Case Study: The Boston Globe The Boston Globe, established in 1872 and the winner of 22 Pulitzer Prizes, is fighting the prevailing decline in the newspaper industry. Businessman John Henry invested in the Globe in 2013 because he, “…believes deeply in the future of this great community, and the Globe should play a vital role in determining that future”. How well the paper executes on its bold new strategy is truly mission critical—a matter of life or death for an industry icon. This customer case study tells how Oracle’s Service Cloud is helping The Boston Globe “do something about” and not just “spin” it’s strategy and vision via improved customer service. For example, Oracle RightNow Chat Cloud Service is now the preferred support channel for its online environments. The average e-mail or phone call can take three to four minutes to complete while the average chat is only 30 to 40 seconds. It’s a great example of one company leveraging technology to make things simpler to solve real problems for real people. Related: Oracle Cloud Service a leader in The Forrester Wave™: Customer Service Solutions For Small And Midsize Teams, Q2 2014

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  • Will You Survive The Undead Apocalypse? [Action Flow-Chart Wallpaper]

    - by Asian Angel
    Think you would know what to do if the zombie apocalypse happened today? This awesome flow-chart from Game Informer can help you make the right decisions based on your location or time period! Note: Click on the image embedded in the post to view and download the full-size (2500*1763 pixels) wallpaper. Will You Survive The Undead Apocalypse? [Game Informer] HTG Explains: What The Windows Event Viewer Is and How You Can Use It HTG Explains: How Windows Uses The Task Scheduler for System Tasks HTG Explains: Why Do Hard Drives Show the Wrong Capacity in Windows?

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  • Price Drop for Processor based License on Exalytics

    - by Mike.Hallett(at)Oracle-BI&EPM
    ·       33% reduction in the list `per processor` license pricing for the Oracle BI Foundation Suite ·       New capacity-based licensing which allows customers to think big & start small, significantly lowering the entry price point for an Exalytics. Oracle BI Software List Price changes In response to new powerful platforms like the in-memory Oracle Exalytics with 40 cpu cores (counted under Oracle pricing policy as 20 “processors”), the list price of “Oracle BI Foundation Suite” (BIFS) is reduced by 33% from $450K per processor to $300K per processor. Capacity-based licensing on Exalytics (Trusted Partitions) “Capacity-based pricing” for the BIFS, Endeca, Essbase and Times Ten for Exalytics software is now available for Exalytics systems. This is delivered using “Oracle VM” (OVM).  We still ship a full Exalytics machine to all customers, but they may choose to only use and license a subset of the processors installed in the machine.   Customers can license Exalytics software in units of 5 “processors”: 5, 10, 15 or the full capacity 20.   As the customer’s implementation and workload increases, it is a simple matter to license additional processors and, using OVM, make them available to the BI or EPM application. Endeca Information Discovery now available on Exalytics Oracle has also announced the certification of “Oracle Endeca Information Discovery” (EID) on the Exalytics machine.    EID can be licensed alone or in combination with the BIFS & Times Ten for an Exalytics stack, and also participates in the capacity based pricing outlined above.   The Exalytics hardware is the perfect platform for EID, and provides superb power and performance for this in-memory hybrid text-search-analytics.   For more information : Oracle Price lists Oracle Partitioning Policy Discussion by Mark Rittman (Rittman Mead Consulting ltd.) on Oracle Trusted Partitions for Oracle Engineered Systems, Oracle Exalytics and Updated BI Foundation Pricing.

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  • Rebuilding CoasterBuzz, Part IV: Dependency injection, it's what's for breakfast

    - by Jeff
    (Repost from my personal blog.) This is another post in a series about rebuilding one of my Web sites, which has been around for 12 years. I hope to relaunch soon. More: Part I: Evolution, and death to WCF Part II: Hot data objects Part III: The architecture using the "Web stack of love" If anything generally good for the craft has come out of the rise of ASP.NET MVC, it's that people are more likely to use dependency injection, and loosely couple the pieces parts of their applications. A lot of the emphasis on coding this way has been to facilitate unit testing, and that's awesome. Unit testing makes me feel a lot less like a hack, and a lot more confident in what I'm doing. Dependency injection is pretty straight forward. It says, "Given an instance of this class, I need instances of other classes, defined not by their concrete implementations, but their interfaces." Probably the first place a developer exercises this in when having a class talk to some kind of data repository. For a very simple example, pretend the FooService has to get some Foo. It looks like this: public class FooService {    public FooService(IFooRepository fooRepo)    {       _fooRepo = fooRepo;    }    private readonly IFooRepository _fooRepo;    public Foo GetMeFoo()    {       return _fooRepo.FooFromDatabase();    } } When we need the FooService, we ask the dependency container to get it for us. It says, "You'll need an IFooRepository in that, so let me see what that's mapped to, and put it in there for you." Why is this good for you? It's good because your FooService doesn't know or care about how you get some foo. You can stub out what the methods and properties on a fake IFooRepository might return, and test just the FooService. I don't want to get too far into unit testing, but it's the most commonly cited reason to use DI containers in MVC. What I wanted to mention is how there's another benefit in a project like mine, where I have to glue together a bunch of stuff. For example, when I have someone sign up for a new account on CoasterBuzz, I'm actually using POP Forums' new account mailer, which composes a bunch of text that includes a link to verify your account. The thing is, I want to use custom text and some other logic that's specific to CoasterBuzz. To accomplish this, I make a new class that inherits from the forum's NewAccountMailer, and override some stuff. Easy enough. Then I use Ninject, the DI container I'm using, to unbind the forum's implementation, and substitute my own. Ninject uses something called a NinjectModule to bind interfaces to concrete implementations. The forum has its own module, and then the CoasterBuzz module is loaded second. The CB module has two lines of code to swap out the mailer implementation: Unbind<PopForums.Email.INewAccountMailer>(); Bind<PopForums.Email.INewAccountMailer>().To<CbNewAccountMailer>(); Piece of cake! Now, when code asks the DI container for an INewAccountMailer, it gets my custom implementation instead. This is a lot easier to deal with than some of the alternatives. I could do some copy-paste, but then I'm not using well-tested code from the forum. I could write stuff from scratch, but then I'm throwing away a bunch of logic I've already written (in this case, stuff around e-mail, e-mail settings, mail delivery failures). There are other places where the DI container comes in handy. For example, CoasterBuzz does a number of custom things with user profiles, and special content for paid members. It uses the forum as the core piece to managing users, so I can ask the container to get me instances of classes that do user lookups, for example, and have zero care about how the forum handles database calls, configuration, etc. What a great world to live in, compared to ten years ago. Sure, the primary interest in DI is around the "separation of concerns" and facilitating unit testing, but as your library grows and you use more open source, it starts to be the glue that pulls everything together.

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  • Oracle Database In-Memory Launch - Featuring Larry Ellison - June 10 - Joint the live webcast!

    - by Javier Puerta
    For more than three-and-a-half decades, Oracle has defined database innovation. With our market-leading technologies, customers have been able to out-think and out-perform their competition. Soon they will be able to do that even faster. At a live launch event and simultaneous webcast, Larry Ellison will reveal the future of the database. Promote this strategic event to customers.  Watch Larry Ellison on Tuesday, June 10, 2014 19:00 – 20:30 a.m. CET  6:00 pm - 7:30 pm UK  Join the webcast here!

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  • Create MSDB Folders Through Code

    You can create package folders through SSMS, but you may also wish to do this as part of a deployment process or installation. In this case you will want programmatic method for managing folders, so how can this be done? The short answer is, go and look at the table msdb.dbo. sysdtspackagefolders90. This where folder information is stored, using a simple parent and child hierarchy format. To add new folder directly we just insert into the table - INSERT INTO dbo.sysdtspackagefolders90 ( folderid ,parentfolderid ,foldername) VALUES ( NEWID() -- New GUID for our new folder ,<<Parent Folder GUID>> -- Lookup the parent folder GUID if a child or another folder, or use the root GUID 00000000-0000-0000-0000-000000000000 ,<<Folder Name>>) -- New folder name There are also some stored procedures - sp_dts_addfolder sp_dts_deletefolder sp_dts_getfolder sp_dts_listfolders sp_dts_renamefolder To add a new folder to the root we could call the sp_dts_addfolder to stored procedure - EXEC msdb.dbo.sp_dts_addfolder @parentfolderid = '00000000-0000-0000-0000-000000000000' -- Root GUID ,@name = 'New Folder Name The stored procedures wrap very simple SQL statements, but provide a level of security, as they check the role membership of the user, and do not require permissions to perform direct table modifications.

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  • 81% of European Shoppers Willing to Pay More for Better Customer Experience

    - by Richard Lefebvre
    Customer Experience provides strategic driver for business growth Research released today from Oracle has revealed that customer experience is now a key driver for revenue growth in Europe, and an effective channel for brand differentiation in a globalized economy where products and services are increasingly commoditized. The research report, “Why Customer Satisfaction is No Longer Good Enough,” reveals that 81% of consumers surveyed are willing to pay more for superior customer experience. With nearly half (44%) willing to pay a premium of more than 5%. Improvement of the overall customer experience (40%), providing quick access to information and making it easier for customers to ask questions (35%) were cited as key drivers for spending more with a brand. The pan-European research, carried out in June 2012 by independent research company Loudhouse, surveyed 1400 online shoppers (50% female, 50% male) who had made a complaint or enquiry to a customer service department in the last 12 months. For full research findings please go to: http://bit.ly/UwmB3j or check the Press Release

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