SP1 for MS-Windows Vista won't install because it requires SP1
- by Randolf Richardson
A laptop with Windows Vista (32-bit) installed (no viruses or SpyWare; the Sony Root Kit SpyWare was recently removed by MalwareBytes). It doesn't currently have Service Pack 1 installed, and although Windows Updates will download and execute it, the installation fails with an error indicating that Service Pack 1 is required.
Has anyone encountered this problem and found a way to resolve it? I've tried rebooting, as well as clearing out the MS-Windows Update temporary download files (while shutting down the Windows Installer service), but the problem persists.
Thanks in advance.