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  • after BIOS splash, will not boot -- asks me to select an OS, but it just reboots

    - by user92040
    I'm running Linux Mint 13 MATE 64-bit. Everything has been working for several weeks. Yesterday, when I tried to boot up my computer, after the BIOS screen flashes I reach a screen with a black background that reads at the top: GNU GRUB version1.99-21ubuntu3.4 Then there is a box in which I can select from the following lines: Linux Mint 13 MATE 64-bit, 3.2.0-31-generic (/dev/sdb2) Linux Mint 13 MATE 64-bit, 3.2.0-31-generic (/dev/sdb2) -- recovery mode Previous Linux versions Memory test (memtest86+) Memory test (memtest86+, serial console 115200) At the bottom it reads: Use the ? and ? keys to select which entry is highlighed. Press enter to boot the selected OS, 'e' to edit the commands before booting or 'c' for a command-line. I have no idea why it started doing this and, worse, I have no idea how to get out of here. No matter which option I select, I can't get it to boot the OS. If I select either of the first two, it reboots to splash the BIOS and then I'm right back where I started. If I choose "Previous Linux versions" I get essentially the same screen with only two choices (which are the same as the first two choices listed above, Linux 13 MATE and the recovery mode). Again, choosing either one of those results in a reboot. If I try to run either of the memtest options, it reads: error: unknown command 'linux16', Press any key to continue... Then it brings me back to the same screen Can anyone help me please? Intel Core i5-2500 ASUS P8Z68-V LX Intel Motherboard G. Skill Ripjaws series F3-12800CL9D-8GBRL (4GB x2) Plextor 128GB M5S Series SSD

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  • How to pause and resume a game in XNA using the same key?

    - by user13095
    I'm attempting to implement a really simple game state system, this is my first game - trying to make a Tetris clone. I'd consider myself a novice programmer at best. I've been testing it out by drawing different textures to the screen depending on the current state. The 'Not Playing' state seems to work fine, I press Space and it changes to 'Playing', but when I press 'P' to pause or resume the game nothing happens. I tried checking current and previous keyboard states thinking it was happening to fast for me to see, but again nothing seemed to happen. If I change either the pause or resume, so they're both different, it works as intended. I'm clearly missing something obvious, or completely lacking some know-how in regards to how update and/or the keyboard states work. Here's what I have in my Update method at the moment: protected override void Update(GameTime gameTime) { KeyboardState CurrentKeyboardState = Keyboard.GetState(); // Allows the game to exit if (CurrentKeyboardState.IsKeyDown(Keys.Escape)) this.Exit(); // TODO: Add your update logic here if (CurrentGameState == GameStates.NotPlaying) { if (CurrentKeyboardState.IsKeyDown(Keys.Space)) CurrentGameState = GameStates.Playing; } if (CurrentGameState == GameStates.Playing) { if (CurrentKeyboardState.IsKeyDown(Keys.P)) CurrentGameState = GameStates.Paused; } if (CurrentGameState == GameStates.Paused) { if (CurrentKeyboardState.IsKeyDown(Keys.P)) CurrentGameState = GameStates.Playing; } base.Update(gameTime); }

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  • Cocos2D: Change animation based on joystick direction

    - by Blade
    I'm trying to get my figure to look in the right directions, based on the input of the joystick. So if I tilt left it looks left and the left animation is used, if I used right, it looks right and right animation is used, if up, then up, down, down and so on. I just get animation for front and back. Also if I press up I see the back of the figure correctly, but it won't go back into the original state when I don't press up anymore. -(void)applyJoystick:(SneakyJoystick *)aJoystick forTimeDelta:(float) deltaTime { CGPoint scaledVelocity = ccpMult(aJoystick.velocity, 128.0f); CGPoint oldPosition = [self position]; CGPoint newPosition = ccp(oldPosition.x + scaledVelocity.x * deltaTime, oldPosition.y + scaledVelocity.y * deltaTime); [self setPosition:newPosition]; id action = nil; int extra = 50; if ((int) aJoystick.degrees > 180 - extra && aJoystick.degrees < 180 + extra) { action = [CCAnimate actionWithAnimation:walkingAnimLeft restoreOriginalFrame:NO]; } else if ((int) aJoystick.degrees > 360 - extra && aJoystick.degrees < 360 + extra) { action = [CCAnimate actionWithAnimation:walkingAnimRight restoreOriginalFrame:NO]; } else if ((int) aJoystick.degrees > 90 - extra && aJoystick.degrees < 90 + extra) { action = [CCAnimate actionWithAnimation:walkingAnimBack restoreOriginalFrame:NO]; } else if ((int) aJoystick.degrees > 270 - extra && aJoystick.degrees < 270 + extra) { action = [CCAnimate actionWithAnimation:walkingAnimFront restoreOriginalFrame:NO]; } if (action != nil) { [self runAction:action]; } } }

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  • How do I solve "System is running in low graphics issue" in Ubuntu INSTALLER ?

    - by hellodear
    I made a bootable USB for installing Ubuntu 12.04 LTS alongside Windows 8.1. I inserted my USB device and then booted into it. Then it showed me 2 options - 'Try Ubuntu' or 'Install Ubuntu'. Now I press 'Try Ubuntu' and then it says, "The system is running in low graphics mode". Then I press 'OK'. Then it showed me 4 options. Then again I click 'OK'. Then it shows a black screen and nothing happens. I have tried all possible answers provided in AU. What should I do? Please help. PS :- I am using Windows 8.1 with dedicated graphic card which is AMD Radeon HD 8670M. I am trying to do this in a Dell Laptop 3537 Inspiron. UPDATE :- I tried running the liveUSB session with nomodeset on and i was able to enter the installer. But when I run boot-repair(so that my Ubuntu gets detected in the GRUB menu) after installing Ubuntu successfully alongside Windows 8(following this tutorial with nomodeset on, I get the following error:- your system is running in legacy mode boot repair done

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  • How do I get my internal HDD to mount at startup?

    - by el_gallo_azul
    It's either not intuitive or not working in Ubuntu 14.04. I want to mount my internal HDD at at startup (I boot from an SSD). I attempt to set this, following this procedure: Open Disks utility Select the disk Below the disk's Volumes, click on the More actions button Select Edit Mount Options... Select Automatic Mount Options "Off" Under Mount Options, ensure that Mount at startup is selected Click OK Enter password into Authenticate dialog box Restart but this procedure doesn't work. Upon rebooting, and after Grub attempts to start Ubuntu, I receive the error message "An error occurred while mounting /mnt/4f721fc0-8072-453f-b48f-ca686bd89549. Press S to skip mounting or M for manual recovery". That identifier "4f721fc0-8072-453f-b48f-ca686bd89549" was automatically assigned by Ubuntu. I press S and the boot process continues OK. If I try to mount the disk immediately after booting, I receive the error message "Unable to access "Storage"" (I named the volume Storage). So then I start the Disks utility and set it to Automatic Mount Options "On" and reboot. To me, it seems like this should work, but it doesn't. Here are a number of photos of the process (Alt+PrtScn doesn't work after selecting More actions).

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  • How to print PCL Directly to the printer? Vb.net VS 2010

    - by Justin
    Good day, I've been trying to upgrade an old Print Program that prints raw pcl directly to the printer. The print program takes a PCL Mask and a PCL Batch Spool File (just pcl with page turn commands, I think) merges them and sends them off to the printer. I'm able to send to the Printer a file stream of PCL but I get mixed results and i do not understand why printing is so difficult under .net. I mean yes there is the PrintDocument class, but to print PCL... Let's just say I'm ready to detach my printer from the network and burn it a live. Here is my class PrintDirect (rather a hybrid class) Imports System Imports System.Text Imports System.Runtime.InteropServices <StructLayout(LayoutKind.Sequential)> _ Public Structure DOCINFO <MarshalAs(UnmanagedType.LPWStr)> _ Public pDocName As String <MarshalAs(UnmanagedType.LPWStr)> _ Public pOutputFile As String <MarshalAs(UnmanagedType.LPWStr)> _ Public pDataType As String End Structure 'DOCINFO Public Class PrintDirect <DllImport("winspool.drv", CharSet:=CharSet.Unicode, ExactSpelling:=False, CallingConvention:=CallingConvention.StdCall)> _ Public Shared Function OpenPrinter(ByVal pPrinterName As String, ByRef phPrinter As IntPtr, ByVal pDefault As Integer) As Long End Function <DllImport("winspool.drv", CharSet:=CharSet.Unicode, ExactSpelling:=False, CallingConvention:=CallingConvention.StdCall)> _ Public Shared Function StartDocPrinter(ByVal hPrinter As IntPtr, ByVal Level As Integer, ByRef pDocInfo As DOCINFO) As Long End Function <DllImport("winspool.drv", CharSet:=CharSet.Unicode, ExactSpelling:=True, CallingConvention:=CallingConvention.StdCall)> _ Public Shared Function StartPagePrinter(ByVal hPrinter As IntPtr) As Long End Function <DllImport("winspool.drv", CharSet:=CharSet.Ansi, ExactSpelling:=True, CallingConvention:=CallingConvention.StdCall)> _ Public Shared Function WritePrinter(ByVal hPrinter As IntPtr, ByVal data As String, ByVal buf As Integer, ByRef pcWritten As Integer) As Long End Function <DllImport("winspool.drv", CharSet:=CharSet.Unicode, ExactSpelling:=True, CallingConvention:=CallingConvention.StdCall)> _ Public Shared Function EndPagePrinter(ByVal hPrinter As IntPtr) As Long End Function <DllImport("winspool.drv", CharSet:=CharSet.Unicode, ExactSpelling:=True, CallingConvention:=CallingConvention.StdCall)> _ Public Shared Function EndDocPrinter(ByVal hPrinter As IntPtr) As Long End Function <DllImport("winspool.drv", CharSet:=CharSet.Unicode, ExactSpelling:=True, CallingConvention:=CallingConvention.StdCall)> _ Public Shared Function ClosePrinter(ByVal hPrinter As IntPtr) As Long End Function 'Helps uses to work with the printer Public Class PrintJob ''' <summary> ''' The address of the printer to print to. ''' </summary> ''' <remarks></remarks> Public PrinterName As String = "" Dim lhPrinter As New System.IntPtr() ''' <summary> ''' The object deriving from the Win32 API, Winspool.drv. ''' Use this object to overide the settings defined in the PrintJob Class. ''' </summary> ''' <remarks>Only use this when absolutly nessacary.</remarks> Public OverideDocInfo As New DOCINFO() ''' <summary> ''' The PCL Control Character or the ascii escape character. \x1b ''' </summary> ''' <remarks>ChrW(27)</remarks> Public Const PCL_Control_Character As Char = ChrW(27) ''' <summary> ''' Opens a connection to a printer, if false the connection could not be established. ''' </summary> ''' <returns></returns> ''' <remarks></remarks> Public Function OpenPrint() As Boolean Dim rtn_val As Boolean = False PrintDirect.OpenPrinter(PrinterName, lhPrinter, 0) If Not lhPrinter = 0 Then rtn_val = True End If Return rtn_val End Function ''' <summary> ''' The name of the Print Document. ''' </summary> ''' <value></value> ''' <returns></returns> ''' <remarks></remarks> Public Property DocumentName As String Get Return OverideDocInfo.pDocName End Get Set(ByVal value As String) OverideDocInfo.pDocName = value End Set End Property ''' <summary> ''' The type of Data that will be sent to the printer. ''' </summary> ''' <value>Send the print data type, usually "RAW" or "LPR". To overide use the OverideDocInfo Object</value> ''' <returns>The DataType as it was provided, if it is not part of the enumeration it is set to "UNKNOWN".</returns> ''' <remarks></remarks> Public Property DocumentDataType As PrintDataType Get Select Case OverideDocInfo.pDataType.ToUpper Case "RAW" Return PrintDataType.RAW Case "LPR" Return PrintDataType.LPR Case Else Return PrintDataType.UNKOWN End Select End Get Set(ByVal value As PrintDataType) OverideDocInfo.pDataType = [Enum].GetName(GetType(PrintDataType), value) End Set End Property Public Property DocumentOutputFile As String Get Return OverideDocInfo.pOutputFile End Get Set(ByVal value As String) OverideDocInfo.pOutputFile = value End Set End Property Enum PrintDataType UNKOWN = 0 RAW = 1 LPR = 2 End Enum ''' <summary> ''' Initializes the printing matrix ''' </summary> ''' <param name="PrintLevel">I have no idea what the hack this is...</param> ''' <remarks></remarks> Public Sub OpenDocument(Optional ByVal PrintLevel As Integer = 1) PrintDirect.StartDocPrinter(lhPrinter, PrintLevel, OverideDocInfo) End Sub ''' <summary> ''' Starts the next page. ''' </summary> ''' <remarks></remarks> Public Sub StartPage() PrintDirect.StartPagePrinter(lhPrinter) End Sub ''' <summary> ''' Writes a string to the printer, can be used to write out a section of the document at a time. ''' </summary> ''' <param name="data">The String to Send out to the Printer.</param> ''' <returns>The pcWritten as an integer, 0 may mean the writter did not write out anything.</returns> ''' <remarks>Warning the buffer is automatically created by the lenegth of the string.</remarks> Public Function WriteToPrinter(ByVal data As String) As Integer Dim pcWritten As Integer = 0 PrintDirect.WritePrinter(lhPrinter, data, data.Length - 1, pcWritten) Return pcWritten End Function Public Sub EndPage() PrintDirect.EndPagePrinter(lhPrinter) End Sub Public Sub CloseDocument() PrintDirect.EndDocPrinter(lhPrinter) End Sub Public Sub ClosePrint() PrintDirect.ClosePrinter(lhPrinter) End Sub ''' <summary> ''' Opens a connection to a printer and starts a new document. ''' </summary> ''' <returns>If false the connection could not be established. </returns> ''' <remarks></remarks> Public Function Open() As Boolean Dim rtn_val As Boolean = False rtn_val = OpenPrint() If rtn_val Then OpenDocument() End If Return rtn_val End Function ''' <summary> ''' Closes the document and closes the connection to the printer. ''' </summary> ''' <remarks></remarks> Public Sub Close() CloseDocument() ClosePrint() End Sub End Class End Class 'PrintDirect Here is how I print my file. I'm simple printing the PCL Masks, to show proof of concept. But I can't even do that. I can effectively create PCL and send it the printer without reading the file and it works fine... Plus I get mixed results with different stream reader text encoding as well. Dim pJob As New PrintDirect.PrintJob pJob.DocumentName = " test doc" pJob.DocumentDataType = PrintDirect.PrintJob.PrintDataType.RAW pJob.PrinterName = sPrinter.GetDevicePath '//This is where you'd stick your device name, sPrinter stands for Selected Printer from a dropdown (combobox). 'pJob.DocumentOutputFile = "C:\temp\test-spool.txt" If Not pJob.OpenPrint() Then MsgBox("Unable to connect to " & pJob.PrinterName, MsgBoxStyle.OkOnly, "Print Error") Exit Sub End If pJob.OpenDocument() pJob.StartPage() Dim sr As New IO.StreamReader(Me.txtFile.Text, Text.Encoding.ASCII) '//I've got best results with ASCII before, but only mized. Dim line As String = sr.ReadLine 'Fix for fly code on first run 'If line = 27 Then line = PrintDirect.PrintJob.PCL_Control_Character Do While (Not line Is Nothing) pJob.WriteToPrinter(line) line = sr.ReadLine Loop 'pJob.WriteToPrinter(ControlChars.FormFeed) pJob.EndPage() pJob.CloseDocument() sr.Close() sr.Dispose() sr = Nothing pJob.Close() I was able to get to print the mask, in the morning... now I'm getting strange printer characters scattered through 5 pages... I'm totally clueless. I must have changed something or the printer is at fault. You can access my test Check Mask, here http://kscserver.com/so/chk_mask.zip .

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  • Why does operator<< not work with something returned by operator-?

    - by Felix
    Here's a small test program I wrote: #include <iostream> using namespace std; class A { public: int val; A(int _val=0):val(_val) { } A operator+(A &a) { return A(val + a.val); } A operator-(A &a) { return A(val - a.val); } friend ostream& operator<<(ostream &, A &); }; ostream& operator<<(ostream &out, A &a) { out<<a.val; return out; } int main() { A a(3), b(4), c = b - a; cout<<c<<endl; // this works cout<<(b-a)<<endl; // this doesn't return 0; } I can't seem to get why the line marked "this works" works and the one marked "this doesn't" doesn't. When I try to compile the program with the cout<<(b-a); line, here's what I get: [felix@the-machine C]$ g++ test.cpp test.cpp: In function ‘int main()’: test.cpp:26:13: error: no match for ‘operator<<’ in ‘std::cout << b.A::operator-(((A&)(& a)))’ /usr/lib/gcc/i686-pc-linux-gnu/4.5.0/../../../../include/c++/4.5.0/ostream:108:7: note: candidates are: std::basic_ostream<_CharT, _Traits>::__ostream_type& std::basic_ostream<_CharT, _Traits>::operator<<(std::basic_ostream<_CharT, _Traits>::__ostream_type& (*)(std::basic_ostream<_CharT, _Traits>::__ostream_type&)) [with _CharT = char, _Traits = std::char_traits<char>, std::basic_ostream<_CharT, _Traits>::__ostream_type = std::basic_ostream<char>] /usr/lib/gcc/i686-pc-linux-gnu/4.5.0/../../../../include/c++/4.5.0/ostream:117:7: note: std::basic_ostream<_CharT, _Traits>::__ostream_type& std::basic_ostream<_CharT, _Traits>::operator<<(std::basic_ostream<_CharT, _Traits>::__ios_type& (*)(std::basic_ostream<_CharT, _Traits>::__ios_type&)) [with _CharT = char, _Traits = std::char_traits<char>, std::basic_ostream<_CharT, _Traits>::__ostream_type = std::basic_ostream<char>, std::basic_ostream<_CharT, _Traits>::__ios_type = std::basic_ios<char>] /usr/lib/gcc/i686-pc-linux-gnu/4.5.0/../../../../include/c++/4.5.0/ostream:127:7: note: std::basic_ostream<_CharT, _Traits>::__ostream_type& std::basic_ostream<_CharT, _Traits>::operator<<(std::ios_base& (*)(std::ios_base&)) [with _CharT = char, _Traits = std::char_traits<char>, std::basic_ostream<_CharT, _Traits>::__ostream_type = std::basic_ostream<char>] /usr/lib/gcc/i686-pc-linux-gnu/4.5.0/../../../../include/c++/4.5.0/ostream:165:7: note: std::basic_ostream<_CharT, _Traits>::__ostream_type& std::basic_ostream<_CharT, _Traits>::operator<<(long int) [with _CharT = char, _Traits = std::char_traits<char>, std::basic_ostream<_CharT, _Traits>::__ostream_type = std::basic_ostream<char>] /usr/lib/gcc/i686-pc-linux-gnu/4.5.0/../../../../include/c++/4.5.0/ostream:169:7: note: std::basic_ostream<_CharT, _Traits>::__ostream_type& std::basic_ostream<_CharT, _Traits>::operator<<(long unsigned int) [with _CharT = char, _Traits = std::char_traits<char>, std::basic_ostream<_CharT, _Traits>::__ostream_type = std::basic_ostream<char>] /usr/lib/gcc/i686-pc-linux-gnu/4.5.0/../../../../include/c++/4.5.0/ostream:173:7: note: std::basic_ostream<_CharT, _Traits>::__ostream_type& std::basic_ostream<_CharT, _Traits>::operator<<(bool) [with _CharT = char, _Traits = std::char_traits<char>, std::basic_ostream<_CharT, _Traits>::__ostream_type = std::basic_ostream<char>] /usr/lib/gcc/i686-pc-linux-gnu/4.5.0/../../../../include/c++/4.5.0/bits/ostream.tcc:91:5: note: std::basic_ostream<_CharT, _Traits>& std::basic_ostream<_CharT, _Traits>::operator<<(short int) [with _CharT = char, _Traits = std::char_traits<char>] /usr/lib/gcc/i686-pc-linux-gnu/4.5.0/../../../../include/c++/4.5.0/ostream:180:7: note: std::basic_ostream<_CharT, _Traits>::__ostream_type& std::basic_ostream<_CharT, _Traits>::operator<<(short unsigned int) [with _CharT = char, _Traits = std::char_traits<char>, std::basic_ostream<_CharT, _Traits>::__ostream_type = std::basic_ostream<char>] /usr/lib/gcc/i686-pc-linux-gnu/4.5.0/../../../../include/c++/4.5.0/bits/ostream.tcc:105:5: note: std::basic_ostream<_CharT, _Traits>& std::basic_ostream<_CharT, _Traits>::operator<<(int) [with _CharT = char, _Traits = std::char_traits<char>] /usr/lib/gcc/i686-pc-linux-gnu/4.5.0/../../../../include/c++/4.5.0/ostream:191:7: note: std::basic_ostream<_CharT, _Traits>::__ostream_type& std::basic_ostream<_CharT, _Traits>::operator<<(unsigned int) [with _CharT = char, _Traits = std::char_traits<char>, std::basic_ostream<_CharT, _Traits>::__ostream_type = std::basic_ostream<char>] /usr/lib/gcc/i686-pc-linux-gnu/4.5.0/../../../../include/c++/4.5.0/ostream:200:7: note: std::basic_ostream<_CharT, _Traits>::__ostream_type& std::basic_ostream<_CharT, _Traits>::operator<<(long long int) [with _CharT = char, _Traits = std::char_traits<char>, std::basic_ostream<_CharT, _Traits>::__ostream_type = std::basic_ostream<char>] /usr/lib/gcc/i686-pc-linux-gnu/4.5.0/../../../../include/c++/4.5.0/ostream:204:7: note: std::basic_ostream<_CharT, _Traits>::__ostream_type& std::basic_ostream<_CharT, _Traits>::operator<<(long long unsigned int) [with _CharT = char, _Traits = std::char_traits<char>, std::basic_ostream<_CharT, _Traits>::__ostream_type = std::basic_ostream<char>] /usr/lib/gcc/i686-pc-linux-gnu/4.5.0/../../../../include/c++/4.5.0/ostream:209:7: note: std::basic_ostream<_CharT, _Traits>::__ostream_type& std::basic_ostream<_CharT, _Traits>::operator<<(double) [with _CharT = char, _Traits = std::char_traits<char>, std::basic_ostream<_CharT, _Traits>::__ostream_type = std::basic_ostream<char>] /usr/lib/gcc/i686-pc-linux-gnu/4.5.0/../../../../include/c++/4.5.0/ostream:213:7: note: std::basic_ostream<_CharT, _Traits>::__ostream_type& std::basic_ostream<_CharT, _Traits>::operator<<(float) [with _CharT = char, _Traits = std::char_traits<char>, std::basic_ostream<_CharT, _Traits>::__ostream_type = std::basic_ostream<char>] /usr/lib/gcc/i686-pc-linux-gnu/4.5.0/../../../../include/c++/4.5.0/ostream:221:7: note: std::basic_ostream<_CharT, _Traits>::__ostream_type& std::basic_ostream<_CharT, _Traits>::operator<<(long double) [with _CharT = char, _Traits = std::char_traits<char>, std::basic_ostream<_CharT, _Traits>::__ostream_type = std::basic_ostream<char>] /usr/lib/gcc/i686-pc-linux-gnu/4.5.0/../../../../include/c++/4.5.0/ostream:225:7: note: std::basic_ostream<_CharT, _Traits>::__ostream_type& std::basic_ostream<_CharT, _Traits>::operator<<(const void*) [with _CharT = char, _Traits = std::char_traits<char>, std::basic_ostream<_CharT, _Traits>::__ostream_type = std::basic_ostream<char>] /usr/lib/gcc/i686-pc-linux-gnu/4.5.0/../../../../include/c++/4.5.0/bits/ostream.tcc:119:5: note: std::basic_ostream<_CharT, _Traits>& std::basic_ostream<_CharT, _Traits>::operator<<(std::basic_ostream<_CharT, _Traits>::__streambuf_type*) [with _CharT = char, _Traits = std::char_traits<char>, std::basic_ostream<_CharT, _Traits>::__streambuf_type = std::basic_streambuf<char>] test.cpp:18:11: note: std::ostream& operator<<(std::ostream&, A&) [felix@the-machine C]$ Quite nasty.

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  • File using .net sockets, transferring problem

    - by Sergei
    I have a client and server, client sending file to server. When i transfer files on my computer(in local) everything is ok(try to sen file over 700mb). When i try to sent file use Internet to my friend in the end of sending appears error on server "Input string is not in correct format".This error appears in this expression fSize = Convert::ToUInt64(tokenes[0]); - and i don't mind wht it's appear. File should be transfered and wait other transferring ps: sorry for too much code, but i want to find solution private: void CreateServer() { try{ IPAddress ^ipAddres = IPAddress::Parse(ipAdress); listener = gcnew System::Net::Sockets::TcpListener(ipAddres, port); listener->Start(); clientsocket =listener->AcceptSocket(); bool keepalive = true; array<wchar_t,1> ^split = gcnew array<wchar_t>(1){ '\0' }; array<wchar_t,1> ^split2 = gcnew array<wchar_t>(1){ '|' }; statusBar1->Text = "Connected" ; // while (keepalive) { array<Byte>^ size1 = gcnew array<Byte>(1024); clientsocket->Receive(size1); System::String ^notSplited = System::Text::Encoding::GetEncoding(1251)->GetString(size1); array<String^> ^ tokenes = notSplited->Split(split2); System::String ^fileName = tokenes[1]->ToString(); statusBar1->Text = "Receiving file" ; unsigned long fSize = 0; //IN THIS EXPRESSIN APPEARS ERROR fSize = Convert::ToUInt64(tokenes[0]); if (!Directory::Exists("Received")) Directory::CreateDirectory("Received"); System::String ^path = "Received\\"+ fileName; while (File::Exists(path)) { int dotPos = path->LastIndexOf('.'); if (dotPos == -1) { path += "[1]"; } else { path = path->Insert(dotPos, "[1]"); } } FileStream ^fs = gcnew FileStream(path, FileMode::CreateNew, FileAccess::Write); BinaryWriter ^f = gcnew BinaryWriter(fs); //bytes received unsigned long processed = 0; pBarFilesTr->Visible = true; pBarFilesTr->Minimum = 0; pBarFilesTr->Maximum = (int)fSize; // Set the initial value of the ProgressBar. pBarFilesTr->Value = 0; pBarFilesTr->Step = 1024; //loop for receive file array<Byte>^ buffer = gcnew array<Byte>(1024); while (processed < fSize) { if ((fSize - processed) < 1024) { int bytes ; array<Byte>^ buf = gcnew array<Byte>(1024); bytes = clientsocket->Receive(buf); if (bytes != 0) { f->Write(buf, 0, bytes); processed = processed + (unsigned long)bytes; pBarFilesTr->PerformStep(); } break; } else { int bytes = clientsocket->Receive(buffer); if (bytes != 0) { f->Write(buffer, 0, 1024); processed = processed + 1024; pBarFilesTr->PerformStep(); } else break; } } statusBar1->Text = "File was received" ; array<Byte>^ buf = gcnew array<Byte>(1); clientsocket->Send(buf,buf->Length,SocketFlags::None); f->Close(); fs->Close(); SystemSounds::Beep->Play(); } }catch(System::Net::Sockets::SocketException ^es) { MessageBox::Show(es->ToString()); } catch(System::Exception ^es) { MessageBox::Show(es->ToString()); } } private: void CreateClient() { clientsock = gcnew System::Net::Sockets::TcpClient(ipAdress, port); ns = clientsock->GetStream(); sr = gcnew StreamReader(ns); statusBar1->Text = "Connected" ; } private:void Send() { try{ OpenFileDialog ^openFileDialog1 = gcnew OpenFileDialog(); System::String ^filePath = ""; System::String ^fileName = ""; //file choose dialog if (openFileDialog1->ShowDialog() == System::Windows::Forms::DialogResult::OK) { filePath = openFileDialog1->FileName; fileName = openFileDialog1->SafeFileName; } else { MessageBox::Show("You must select a file", "Error", MessageBoxButtons::OK, MessageBoxIcon::Exclamation); return; } statusBar1->Text = "Sending file" ; NetworkStream ^writerStream = clientsock->GetStream(); System::Runtime::Serialization::Formatters::Binary::BinaryFormatter ^format = gcnew System::Runtime::Serialization::Formatters::Binary::BinaryFormatter(); array<Byte>^ buffer = gcnew array<Byte>(1024); FileStream ^fs = gcnew FileStream(filePath, FileMode::Open); BinaryReader ^br = gcnew BinaryReader(fs); //file size unsigned long fSize = (unsigned long)fs->Length; //transfer file size + name bFSize = Encoding::GetEncoding(1251)->GetBytes(Convert::ToString(fs->Length+"|"+fileName+"|")); writerStream->Write(bFSize, 0, bFSize->Length); //status bar pBarFilesTr->Visible = true; pBarFilesTr->Minimum = 0; pBarFilesTr->Maximum = (int)fSize; pBarFilesTr->Value = 0; // Set the initial value of the ProgressBar. pBarFilesTr->Step = 1024; //bytes transfered unsigned long processed = 0; int bytes = 1024; //loop for transfer while (processed < fSize) { if ((fSize - processed) < 1024) { bytes = (int)(fSize - processed); array<Byte>^ buf = gcnew array<Byte>(bytes); br->Read(buf, 0, bytes); writerStream->Write(buf, 0, buf->Length); pBarFilesTr->PerformStep(); processed = processed + (unsigned long)bytes; break; } else { br->Read(buffer, 0, 1024); writerStream->Write(buffer, 0, buffer->Length); pBarFilesTr->PerformStep(); processed = processed + 1024; } } array<Byte>^ bufsss = gcnew array<Byte>(100); writerStream->Read(bufsss,0,bufsss->Length); statusBar1->Text = "File was sent" ; btnSend->Enabled = true; fs->Close(); br->Close(); SystemSounds::Beep->Play(); newThread->Abort(); } catch(System::Net::Sockets::SocketException ^es) { MessageBox::Show(es->ToString()); } } UPDATE: ok, i can add checking if clientsocket->Receive(size1); equal zero, but why he begin receiving data again , in the ending of receiving. UPDATE:After adding this checking problem remains. AND WIN RAR SAY TO OPENING ARCHIVE - unexpected end of file! UPDATE:http://img153.imageshack.us/img153/3760/erorr.gif I think it continue receiving some bytes from client(that remains in the stream), but why existes cicle while (processed < fSize)

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  • File using sockets .net, tranfering problem

    - by Sergei
    I have a client and server, client sending file to server. When i transfer files on my computer(in local) everything is ok(try to sen file over 700mb). When i try to sent file use Internet to my friend in the end of sending appears error on server "Input string is not in correct format".This error appears in this expression fSize = Convert::ToUInt64(tokenes[0]); - and i don't mind wht it's appear. File should be transfered and wait other transferring ps: sorry for too much code, but i want to find solution private: void CreateServer() { try{ IPAddress ^ipAddres = IPAddress::Parse(ipAdress); listener = gcnew System::Net::Sockets::TcpListener(ipAddres, port); listener->Start(); clientsocket =listener->AcceptSocket(); bool keepalive = true; array<wchar_t,1> ^split = gcnew array<wchar_t>(1){ '\0' }; array<wchar_t,1> ^split2 = gcnew array<wchar_t>(1){ '|' }; statusBar1->Text = "Connected" ; // while (keepalive) { array<Byte>^ size1 = gcnew array<Byte>(1024); clientsocket->Receive(size1); System::String ^notSplited = System::Text::Encoding::GetEncoding(1251)->GetString(size1); array<String^> ^ tokenes = notSplited->Split(split2); System::String ^fileName = tokenes[1]->ToString(); statusBar1->Text = "Receiving file" ; unsigned long fSize = 0; //IN THIS EXPRESSIN APPEARS ERROR fSize = Convert::ToUInt64(tokenes[0]); if (!Directory::Exists("Received")) Directory::CreateDirectory("Received"); System::String ^path = "Received\\"+ fileName; while (File::Exists(path)) { int dotPos = path->LastIndexOf('.'); if (dotPos == -1) { path += "[1]"; } else { path = path->Insert(dotPos, "[1]"); } } FileStream ^fs = gcnew FileStream(path, FileMode::CreateNew, FileAccess::Write); BinaryWriter ^f = gcnew BinaryWriter(fs); //bytes received unsigned long processed = 0; pBarFilesTr->Visible = true; pBarFilesTr->Minimum = 0; pBarFilesTr->Maximum = (int)fSize; // Set the initial value of the ProgressBar. pBarFilesTr->Value = 0; pBarFilesTr->Step = 1024; //loop for receive file array<Byte>^ buffer = gcnew array<Byte>(1024); while (processed < fSize) { if ((fSize - processed) < 1024) { int bytes ; array<Byte>^ buf = gcnew array<Byte>(1024); bytes = clientsocket->Receive(buf); if (bytes != 0) { f->Write(buf, 0, bytes); processed = processed + (unsigned long)bytes; pBarFilesTr->PerformStep(); } break; } else { int bytes = clientsocket->Receive(buffer); if (bytes != 0) { f->Write(buffer, 0, 1024); processed = processed + 1024; pBarFilesTr->PerformStep(); } else break; } } statusBar1->Text = "File was received" ; array<Byte>^ buf = gcnew array<Byte>(1); clientsocket->Send(buf,buf->Length,SocketFlags::None); f->Close(); fs->Close(); SystemSounds::Beep->Play(); } }catch(System::Net::Sockets::SocketException ^es) { MessageBox::Show(es->ToString()); } catch(System::Exception ^es) { MessageBox::Show(es->ToString()); } } private: void CreateClient() { clientsock = gcnew System::Net::Sockets::TcpClient(ipAdress, port); ns = clientsock->GetStream(); sr = gcnew StreamReader(ns); statusBar1->Text = "Connected" ; } private:void Send() { try{ OpenFileDialog ^openFileDialog1 = gcnew OpenFileDialog(); System::String ^filePath = ""; System::String ^fileName = ""; //file choose dialog if (openFileDialog1->ShowDialog() == System::Windows::Forms::DialogResult::OK) { filePath = openFileDialog1->FileName; fileName = openFileDialog1->SafeFileName; } else { MessageBox::Show("You must select a file", "Error", MessageBoxButtons::OK, MessageBoxIcon::Exclamation); return; } statusBar1->Text = "Sending file" ; NetworkStream ^writerStream = clientsock->GetStream(); System::Runtime::Serialization::Formatters::Binary::BinaryFormatter ^format = gcnew System::Runtime::Serialization::Formatters::Binary::BinaryFormatter(); array<Byte>^ buffer = gcnew array<Byte>(1024); FileStream ^fs = gcnew FileStream(filePath, FileMode::Open); BinaryReader ^br = gcnew BinaryReader(fs); //file size unsigned long fSize = (unsigned long)fs->Length; //transfer file size + name bFSize = Encoding::GetEncoding(1251)->GetBytes(Convert::ToString(fs->Length+"|"+fileName+"|")); writerStream->Write(bFSize, 0, bFSize->Length); //status bar pBarFilesTr->Visible = true; pBarFilesTr->Minimum = 0; pBarFilesTr->Maximum = (int)fSize; pBarFilesTr->Value = 0; // Set the initial value of the ProgressBar. pBarFilesTr->Step = 1024; //bytes transfered unsigned long processed = 0; int bytes = 1024; //loop for transfer while (processed < fSize) { if ((fSize - processed) < 1024) { bytes = (int)(fSize - processed); array<Byte>^ buf = gcnew array<Byte>(bytes); br->Read(buf, 0, bytes); writerStream->Write(buf, 0, buf->Length); pBarFilesTr->PerformStep(); processed = processed + (unsigned long)bytes; break; } else { br->Read(buffer, 0, 1024); writerStream->Write(buffer, 0, buffer->Length); pBarFilesTr->PerformStep(); processed = processed + 1024; } } array<Byte>^ bufsss = gcnew array<Byte>(100); writerStream->Read(bufsss,0,bufsss->Length); statusBar1->Text = "File was sent" ; btnSend->Enabled = true; fs->Close(); br->Close(); SystemSounds::Beep->Play(); newThread->Abort(); } catch(System::Net::Sockets::SocketException ^es) { MessageBox::Show(es->ToString()); } }

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  • Sell good Dumps, track 1&2, CVV, Paypal, WU TRANSFER Service

    - by gOOD dUMPS cvv
    my products for sale: Sell CVV; Dumps, track1&2; Bank logins; Paypal Accounts;Ebay Accounts Mailpass; SMTP;RDP;VPS;CCN;SSN; Sell Amazon gift card & itunes gift card; Game Cards, ATM Card; MSR, ATM SKIMMERS. Do WU Transfers and Bank Transfers I am here to sell, supply good and quality CVV for shipping;booking airline ticket;shopping online;ordering Laptop,Iphone;... In last 5 years my Job Is This. PRESTIGE is my first motto. Not easy to build the good PRESTIGE. My motto is Always make customers satisfied & happy ! I have unlocked many softwares make good money, example: -Software to make the bug and crack MTCN of the Western Union. Version : 2.0.1.1 ( new update ) -Software to open balance in PayPal and Bank Login -Software hacking credit card, debit card Version 1.0 **I only sell it for my good customers, and my familiarity ***I update more than 200 CC + CVV everyday. Fresh + good valid + Strong,private + high balance with best price Our products are checked by a partner who works in a bank. Our products are better than 5-7 days after they are dead. They are raised mainly for money atm. Can be used in most countries. ** If you are a serious buyer, let contact via : Yahoo ID: goodcvv_dumps Mail: [email protected] ICQ: 667686221 * Sell CVV; Dumps,track1&2; Bank logins; Paypal Accounts;Ebay Accounts Mailpass; SMTP;RDP;VPS;CCN;SSN; Sell Amazon gift card & itunes gift card; Game Cards, ATM Card; MSR, ATM SKIMMERS. Do WU Transfer and Bank Transfers. CVV for shipping;booking airline ticket;shopping online;ordering Laptop,Iphone;... I promise CC of mine are good,high balance and fresh all with good price. PRESTIGE is my first motto. I sure u will be happy All I need is good & serious buyer to business for a long time * SELL GOOD CVV for shipping;booking airline ticket;shopping online;ordering Laptop,Iphone;...!IF NOT GOOD, WILL CHANGE IMMEDIATELY * Contact me to negotiate about the price if buying bulk. I really need more serious buyers to do long business. You will be given many endow when we have long time business,you do good for me, I do good for u too. Long & good business.This is all I need :) - US (vis,mas)= $3/CC; US (amex,dis)= $5/CC; US BIN; US fullz; USA Visa VBV info for sale. - UK (vis,mas)= $8/CC; UK (amex,dis)= $20/CC; UK BIN; UK DOB; UK with Postcode; UK fullz; UK pass VBV - EU (vis,mas)= $20/CC; EU Amex = $30/CC; EU DOB; EU fullz; EU pass VBV. Include: Italy CVV; Spain CVV; France CVV; Sweden CVV; Denmark CVV; Slovakia CVV; Portugal CVV; Norway CVV; Belgium CVV Greece CVV; Germany CVV; Ireland CVV; Newzealand CVV; Switzerland CVV; Finland CVV; Turkey CVV; Netherland CVV - CA (vis,mas)= $8/CC; CA BIN; CA GOLD; CA Amex; CA Fullz; CA pass VBV - AU (vis,mas)= $10/CC; AU BIN; AU Amex; AU DOB; AU fullz; AU pass VBV - Brazil random = $15/CC; Brazil BIN - Middle East: UAE = $15/CC; Qatar= $10/CC; Saudi Arabia;... - ASIA ( Malay; Indo; Japan;China; Hongkong; Singapore...) = $10/CC - South Africa = $10/CC - And All CC; CC pass VBV; CVV pass VBV; CCN SSN- INTER ( BIN,DOB,SSN,FULLZ) of another Countries. Good CC, CVV for shipping;booking airline ticket;shopping online;ordering Laptop,Iphone;... [Sell CVV; Dumps, track1&2; Bank logins; Paypal Accounts;Ebay Accounts Mailpass; SMTP;RDP;VPS;CCN;SSN; Sell Amazon gift card & itunes gift card; Game Cards, ATM Card; MSR, ATM SKIMMERS. Do WU Transfer and Bank Transfers] [Sell CVV; Dumps, track1&2; Bank logins; Paypal Accounts;Ebay Accounts Mailpass; SMTP;RDP;VPS;CCN;SSN; Sell Amazon gift card & itunes gift card; Game Cards, ATM Card; MSR, ATM SKIMMERS. Do WU Transfers and Bank Transfers] ------------------------------ CONTACT via Y!H: goodcvv_dumps or ICQ: 667686221 or Mail: [email protected] ------------------------------------ * WARNING!!! BEFORE MAKE BUSINESS or add my ID, let read carefull my rule because i really hate Spammers,Rippers and Scammers - Dont trust, dont talk more - Don't Spamm And Don't Scam! I very hate do spam or rip and I don't want who spam me. - All my CVV are tested before sell, that's sure - I accept LR; WU or MoneyGram. - I only work with reliable buyers. Need good & serious buyer to business for a long time - I work with only one slogan: prestige and quality to satisfy my clients !!! - I was so happy to see you actually make more big money from the business with me Once you trust me, work with me. And if not trust,dont contact me, dont waste time! --------------------------THANKS, LOOK FORWARD TO WORKING WITH ALL of YOU !!!---------------------------- * Sell CVV; Dumps, track1&2; Bank logins; Paypal Accounts,Ebay Accounts; Mailpass; SMTP;RDP;VPS;CCN;SSN; Sell Amazon gift card & itunes gift card; Game Cards, ATM Card; MSR, ATM SKIMMERS. Do WU Transfers and Bank Transfers. CVV for shipping;booking airline ticket;shopping online;ordering Laptop,Iphone;... [Sell CVV; Dumps, track1&2; Bank logins; Paypal Accounts,Ebay Accounts; Mailpass; SMTP;RDP;VPS;CCN;SSN; Sell Amazon gift card & itunes gift card; Game Cards, ATM Card; MSR, ATM SKIMMERS. Do WU Transfers and Bank Transfers] * Contact via Y!H: goodcvv_dumps or ICQ: 667686221. Mail: [email protected] ===================== WESTERN UNION TRANSFER SERVICE ======================= We are Very PROFESSIONAL in WESTION UNION. Our Special Job Is this We Have big Western Union Service for everywhere and every when for you. We transfer money to all country in world. We can transfer big amount. And you can receive this money from your country. Our service accept payment 15% of transfer amount for small transfer . And 10% of big transfer. For large transfer . We make is very safe. And this service is very fast. We start to run software to make transfer to your WU info very fast,without delay and immediately. We give you MTCN and sender info and all cashout info, 15 mins after your payment complete. CONTACT US via Y!H: goodcvv_dumps or ICQ: 667686221 or Mail: [email protected] to know more info, price list of WU TRANSFER SERVICE ====================== Verified Paypal Accounts for sale ======================== If u are interested in it, contact me to know the price list & have the Tips for using above accounts safely,not be suspended when using accounts. I will not responsible if you get suspended. ===================== Dumps, Track1&2 with PIN & without PIN for ATM Cashout ======================= - Tracks 1&2 US;Tracks 1&2 UK;Tracks 1&2 CA,AU; Tracks 1&2 EU, with PIN and without PIN. - Dumps US; Dumps CA; Dumps EU; Dumps ASIA; Dumps AU, Brazil with good quality & price. Update Types of Dumps having now: Mix; Debit Classic; MC Standard;MC World; Gold; Platinum; Business/Corporate; Purchasing/Signature; Infinite - Contact me via Y!H: goodcvv_dumps (ICQ: 667686221) to know more info & price list of dumps, tracks ! ======================== Bank Logins Account (US UK CA AU EU) ======================== Sell Bank acc: Bank BOA, Bank HSBC USA, HSBC UK, Chase,Washovia, Halifax, Barclays, Abbey,... I make sure that my BANK LOGIN are security & easily to use. If u are interested in this, contact me to know more info about balance, price list,...! ================= Top-up Prepaid Cards, Debit Cards ========================= - If you hold any prepaid cards, debit cards, any country or any company. - I can top you funds into your prepaid cards, debit cards or any virtual cards. - top up your debit cards with hacked credit cards - top up your prepaid card with bank account login - top up you card with paypal account or any other - Have all tools to top your cards account - Top up does not take more then 10 minutes - Payoneer Cards top up available at cheap ================= Service: Provide Ebay - Apple - Amazon - Itunes GIFT CARD & Game Card with best price ===================== Contact me to negotiate about the price if buying bulk - PlayStation® Network Card - Xbox LIVE 12 Month Gold Membership = 30$ Xbox LIVE 4000 Microsoft Points = 30$ Zynga $50 Game Card (World Wide) = 30$ Ultimate game card 50$ = 30$ Ultimate game card 20$ = 10$ Key Diablo 3 = 25$ ITUNES GIFT CARD AMAZON GIFT CARD Ebay gift card Visa gift card ---------------- Our products are checked by a partner who works in a bank -------------------- Our products are better than 5-7 days after they are dead. They are raised mainly for money atm. Can be used in most countries. ---------------- Contact Via Y!H: goodcvv_dumps or ICQ: 667686221. Mail: [email protected] ------------------------ Need good & serious buyer to business for a long time [Sell CVV, Dumps,track1&2; Bank logins; Paypal Accounts;Ebay Accounts; Mailpass; SMTP;RDP;VPS;CCN;SSN; Sell Amazon gift card & itunes gift card; Game Card, ATM Card, MSR, ATM SKIMMERS. Do WU Transfer and Bank Transfers....Contact via Y!H: goodcvv_dumps or ICQ: 667686221. Mail: [email protected]] [Sell CVV, Dumps,track1&2; Bank logins; Paypal Accounts;Ebay Accounts; Mailpass; SMTP;RDP;VPS;CCN;SSN; Sell Amazon gift card & itunes gift card; Game Card, ATM Card, MSR, ATM SKIMMERS. Do WU Transfer and Bank Transfers....Contact via Y!H: goodcvv_dumps or ICQ: 667686221. Mail: [email protected]] [Sell CVV, Dumps,track1&2; Bank logins; Paypal Accounts;Ebay Accounts; Mailpass; SMTP;RDP;VPS;CCN;SSN; Sell Amazon gift card & itunes gift card; Game Card, ATM Card, MSR, ATM SKIMMERS. Do WU Transfer and Bank Transfers....Contact via Y!H: goodcvv_dumps or ICQ: 667686221. Mail: [email protected]] [Sell CVV, Dumps,track1&2; Bank logins; Paypal Accounts;Ebay Accounts; Mailpass; SMTP;RDP;VPS;CCN;SSN; Sell Amazon gift card & itunes gift card; Game Card, ATM Card, MSR, ATM SKIMMERS. Do WU Transfer and Bank Transfers....Contact via Y!H: goodcvv_dumps or ICQ: 667686221. Mail: [email protected]] [Sell CVV, Dumps,track1&2; Bank logins; Paypal Accounts;Ebay Accounts; Mailpass; SMTP;RDP;VPS;CCN;SSN; Sell Amazon gift card & itunes gift card; Game Card, ATM Card, MSR, ATM SKIMMERS. Do WU Transfer and Bank Transfers....Contact via Y!H: goodcvv_dumps or ICQ: 667686221. Mail: [email protected]]

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  • Understanding the value of Customer Experience & Loyalty for the Telecommunications Industry

    - by raul.goycoolea
    Worried by economic woes and market forces, especially in mature markets, communications service providers (CSPs) increasingly focus on improving customer experience. In fact, it seems difficult to find a major message by a C-level executive in the developed world that does not include something on "meeting and exceeding customers' needs". Frequently in customer satisfaction studies by prominent firms, CSPs fall short of the leadership demonstrated by other industries that take customer-centric approaches to their bottom-line strategies. Consider the following:Despite the continued impact of global economic crisis, in July 2010, Apple Computer posted record revenue and net quarterly profit. Those who attribute the results primarily to the iPhone 4 launch should note that Apple also shipped around 30% more Macintosh computers than the same period the previous year. Even sales of the iPod line increased by 8% in a highly commoditized, shrinking media player market. Finally, Apple began selling iPads during the quarter, with total sales of more than 3 million units. What does Apple have that the others lack? Well, some great products (and services) to be sure, but it also excels at customer service and support, marketing, and distribution, and has one of the strongest brands globally. Its products are useful, simple to use, easy to acquire and augment, high quality, and considered very cool. They also evoke such an emotional response from many of Apple's customers, which they turn up their noses at competitive products.In other words, Apple appears to have mastered virtually every aspect of customer experience and the resultant loyalty of its customer base - even in difficult financial times. Through that unwavering customer focus, Apple continues to drive its revenues and profits to new heights. Other customer loyalty leaders like Wal-Mart, Google, Toyota and Honda are also doing well by focusing on customer experience as an essential driver of profitability. Service providers should note this performance and ask themselves how they might leverage the same principles to increase their own profitability. After all, that is what customer experience and loyalty are all about: profitability.To successfully manage all the critical touch points of customer experience, CSPs must shun the one-size-fits-all approach. They can no longer afford to view customer service fundamentally as an act of altruism - which mentality dates back to the industry's civil service days, when CSPs were typically government organizations that were critical to economic development and public safety.As regulators and public officials have pushed, and continue to push, service providers to new heights of reliability - using incentives and punishments - most CSPs already have some of the fundamental building blocks of customer service in place. Yet despite that history and experience, service providers still lag other industries in providing what is seen as good customer service.As we observed in the TMF's 2009 Insights Research report, Customer Experience Management: Driving Loyalty & Profitability there has been resurgence in interest by CSPs. More and more of them have stated ambitions to catch up other industries, and they are realizing that good customer service is a powerful strategy for increasing business performance and profitability, not an act of good will.CSPs are recognizing the connection between customer experience and profitability, as demonstrated in many studies. For example, according to research by Bain & Company, a 5 percent improvement in customer retention rates can yield as much as a 75 percent increase in profits for companies across a range of industries.After decades of customer experience strategy formulation, Bain partner and business author, Frederick Reichheld, considers "would you recommend us to a friend?" as the ultimate question for a customer. How many times have you or your friends recommended an iPod, iPhone or a Mac? What do your children recommend to their peers? Their peers to them?There are certain steps service providers have to take to create more personalized relationships with their customers, as well as reduce churn and increase profitability, all while becoming leaner and more agile. First, they have to define customer experience, we define it as the result of the sum of observations, perceptions, thoughts and feelings arising from interactions and relationships between customers and their service provider(s). Virtually every customer touch point - whether directly or indirectly linked to service providers and their partners - contributes to customer perception, satisfaction, loyalty, and ultimately profitability. Gaining leadership in customer experience and satisfaction will not be a simple task, as it is affected by virtually every customer-facing aspect of the service provider, and in turn impacts the service provider deeply - especially on the all-important bottom line. The scope of issues affecting customer experience is complex and dynamic.With new services, devices and applications extending the basis of customer experience to domains beyond the direct control of the service provider, it is likely to increase in complexity and dynamism.Customer loyalty = increased profitsAs stated earlier, customer experience programs are not fundamentally altruistic exercises, but a strategic means of improving competitiveness and profitability in the short and long term. Loyalty is essential to deriving long term profits from customers.Some of the earliest loyalty programs date back to the 1930s, when packaged goods companies offered embedded coupons for rewards to buyers, and eventually retail chains began offering reward programs to frequent shoppers. These programs continued for decades but were leapfrogged in the 1980s by more aggressive programs from the airlines.This movement was led by American Airlines, which launched the first full-scale loyalty marketing program of the modern era with the AAdvantage frequent flyer scheme. It was the first to reward frequent fliers with notional air miles that could be accumulated and later redeemed for free travel. Figure 1: Opportunities example of Customer loyalty driven profitOther airlines and travel providers were quick to grasp the incredible value of providing customers with an incentive to use their company exclusively. Within a few years, dozens of travel industry companies launched similar initiatives and now loyalty programs are achieving near-ubiquity in many service industries, especially those in which it is difficult to differentiate offerings by product attributes.The belief is that increased profitability will result from customer retention efforts because:•    The cost of acquisition occurs only at the beginning of a relationship: the longer the relationship, the lower the amortized cost;•    Account maintenance costs decline as a percentage of total costs, or as a percentage of revenue, over the lifetime of the relationship;•    Long term customers tend to be less inclined to switch and less price sensitive which can result in stable unit sales volume and increases in dollar-sales volume;•    Long term customers may initiate word-of-mouth promotions and referrals, which cost the company nothing and arguably are the most effective form of advertising;•    Long-term customers are more likely to buy ancillary products and higher margin supplemental products;•    Long term customers tend to be satisfied with their relationship with the company and are less likely to switch to competitors, making market entry or competitors gaining market share difficult;•    Regular customers tend to be less expensive to service, as they are familiar with the processes involved, require less 'education', and are consistent in their order placement;•    Increased customer retention and loyalty makes the employees' jobs easier and more satisfying. In turn, happy employees feed back into higher customer satisfaction in a virtuous circle. Figure 2: The virtuous circle of customer loyaltyFigure 2 represents a high-level example of a virtuous cycle driven by customer satisfaction and loyalty, depicting how superiority in product and service offerings, as well as strong customer support by competent employees, lead to higher sales and ultimately profitability. As stated above, this is not a new concept, but succeeding with it is difficult. It has eluded many a company driven to achieve profitability goals. Of course, for this circle to be virtuous, the customer relationship(s) must be profitable.Trying to maintain the loyalty of unprofitable customers is not a viable business strategy. It is, therefore, important that marketers can assess the profitability of each customer (or customer segment), and either improve or terminate relationships that are not profitable. This means each customer's 'relationship costs' must be understood and compared to their 'relationship revenue'. Customer lifetime value (CLV) is the most commonly used metric here, as it is generally accepted as a representation of exactly how much each customer is worth in monetary terms, and therefore a determinant of exactly how much a service provider should be willing to spend to acquire or retain that customer.CLV models make several simplifying assumptions and often involve the following inputs:•    Churn rate represents the percentage of customers who end their relationship with a company in a given period;•    Retention rate is calculated by subtracting the churn rate percentage from 100;•    Period/horizon equates to the units of time into which a customer relationship can be divided for analysis. A year is the most commonly used period for this purpose. Customer lifetime value is a multi-period calculation, often projecting three to seven years into the future. In practice, analysis beyond this point is viewed as too speculative to be reliable. The model horizon is the number of periods used in the calculation;•    Periodic revenue is the amount of revenue collected from a customer in a given period (though this is often extended across multiple periods into the future to understand lifetime value), such as usage revenue, revenues anticipated from cross and upselling, and often some weighting for referrals by a loyal customer to others; •    Retention cost describes the amount of money the service provider must spend, in a given period, to retain an existing customer. Again, this is often forecast across multiple periods. Retention costs include customer support, billing, promotional incentives and so on;•    Discount rate means the cost of capital used to discount future revenue from a customer. Discounting is an advanced method used in more sophisticated CLV calculations;•    Profit margin is the projected profit as a percentage of revenue for the period. This may be reflected as a percentage of gross or net profit. Again, this is generally projected across the model horizon to understand lifetime value.A strong focus on managing these inputs can help service providers realize stronger customer relationships and profits, but there are some obstacles to overcome in achieving accurate calculations of CLV, such as the complexity of allocating costs across the customer base. There are many costs that serve all customers which must be properly allocated across the base, and often a simple proportional allocation across the whole base or a segment may not accurately reflect the true cost of serving that customer;  This is made worse by the fragmentation of customer information, which is likely to be across a variety of product or operations groups, and may be difficult to aggregate due to different representations.In addition, there is the complexity of account relationships and structures to take into consideration. Complex account structures may not be understood or properly represented. For example, a profitable customer may have a separate account for a second home or another family member, which may appear to be unprofitable. If the service provider cannot relate the two accounts, CLV is not properly represented and any resultant cancellation of the apparently unprofitable account may result in the customer churning from the profitable one.In summary, if service providers are to realize strong customer relationships and their attendant profits, there must be a very strong focus on data management. This needs to be coupled with analytics that help business managers and those who work in customer-facing functions offer highly personalized solutions to customers, while maintaining profitability for the service provider. It's clear that acquiring new customers is expensive. Advertising costs, campaign management expenses, promotional service pricing and discounting, and equipment subsidies make a serious dent in a new customer's profitability. That is especially true given the rising subsidies for Smartphone users, which service providers hope will result in greater profits from profits from data services profitability in future.  The situation is made worse by falling prices and greater competition in mature markets.Customer acquisition through industry consolidation isn't cheap either. A North American service provider spent about $2,000 per subscriber in its acquisition of a smaller company earlier this year. While this has allowed it to leapfrog to become the largest mobile service provider in the country, it required a total investment of more than $28 billion (including assumption of the acquiree's debt).While many operating cost synergies clearly made this deal more attractive to the acquiring company, this is certainly an expensive way to acquire customers: the cost per subscriber in this case is not out of line with the prices others have paid for acquisitions.While growth by acquisition certainly increases overall revenues, it often creates tremendous challenges for profitability. Organic growth through increased customer loyalty and retention is a more effective driver of profit, as well as a stronger predictor of future profitability. Service providers, especially those in mature markets, are increasingly recognizing this and taking steps toward a creating a more personalized, flexible and satisfying experience for their customers.In summary, the clearest path to profitability for companies in virtually all industries is through customer retention and maximization of lifetime value. Service providers would do well to recognize this and focus attention on profitable customer relationships.

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  • Sell good CVV, Dumps track 1&2, Paypal, WU TRANSFER

    - by Good Dumps CVV for sale
    My products for sale: Sell CVV; Dumps, track1&2; Bank logins; Paypal Accounts;Ebay Accounts Mailpass; SMTP;RDP;VPS;CCN;SSN; Sell Amazon gift card & itunes gift card; Game Cards, ATM Card; MSR, ATM SKIMMERS. Do WU Transfers and Bank Transfers I am here to sell, supply good and quality CVV for shipping;booking airline ticket;shopping online;ordering Laptop,Iphone;... In last 5 years my Job Is This. PRESTIGE is my first motto. Not easy to build the good PRESTIGE. My motto is Always make customers satisfied & happy ! I have unlocked many softwares make good money, example: -Software to make the bug and crack MTCN of the Western Union. Version : 2.0.1.1 ( new update ) -Software to open balance in PayPal and Bank Login -Software hacking credit card, debit card Version 1.0 **I only sell it for my good customers, and my familiarity ***I update more than 200 CC + CVV everyday. Fresh + good valid + Strong,private + high balance with best price Our products are checked by a partner who works in a bank. Our products are better than 5-7 days after they are dead. They are raised mainly for money atm. Can be used in most countries. ** If you are a serious buyer, let contact via : Yahoo ID: goodcvv_dumps Mail: [email protected] ICQ: 667686221 * Sell CVV; Dumps,track1&2; Bank logins; Paypal Accounts;Ebay Accounts Mailpass; SMTP;RDP;VPS;CCN;SSN; Sell Amazon gift card & itunes gift card; Game Cards, ATM Card; MSR, ATM SKIMMERS. Do WU Transfer and Bank Transfers. CVV for shipping;booking airline ticket;shopping online;ordering Laptop,Iphone;... I promise CC of mine are good,high balance and fresh all with good price. PRESTIGE is my first motto. I sure u will be happy All I need is good & serious buyer to business for a long time * SELL GOOD CVV for shipping;booking airline ticket;shopping online;ordering Laptop,Iphone;...!IF NOT GOOD, WILL CHANGE IMMEDIATELY * Contact me to negotiate about the price if buying bulk. I really need more serious buyers to do long business. You will be given many endow when we have long time business,you do good for me, I do good for u too. Long & good business.This is all I need :) - US (vis,mas)= $3/CC; US (amex,dis)= $5/CC; US BIN; US fullz; USA Visa VBV info for sale. - UK (vis,mas)= $8/CC; UK (amex,dis)= $20/CC; UK BIN; UK DOB; UK with Postcode; UK fullz; UK pass VBV - EU (vis,mas)= $20/CC; EU Amex = $30/CC; EU DOB; EU fullz; EU pass VBV. Include: Italy CVV; Spain CVV; France CVV; Sweden CVV; Denmark CVV; Slovakia CVV; Portugal CVV; Norway CVV; Belgium CVV Greece CVV; Germany CVV; Ireland CVV; Newzealand CVV; Switzerland CVV; Finland CVV; Turkey CVV; Netherland CVV - CA (vis,mas)= $8/CC; CA BIN; CA GOLD; CA Amex; CA Fullz; CA pass VBV - AU (vis,mas)= $10/CC; AU BIN; AU Amex; AU DOB; AU fullz; AU pass VBV - Brazil random = $15/CC; Brazil BIN - Middle East: UAE = $15/CC; Qatar= $10/CC; Saudi Arabia;... - ASIA ( Malay; Indo; Japan;China; Hongkong; Singapore...) = $10/CC - South Africa = $10/CC - And All CC; CC pass VBV; CVV pass VBV; CCN SSN- INTER ( BIN,DOB,SSN,FULLZ) of another Countries. Good CC, CVV for shipping;booking airline ticket;shopping online;ordering Laptop,Iphone;... [Sell CVV; Dumps, track1&2; Bank logins; Paypal Accounts;Ebay Accounts Mailpass; SMTP;RDP;VPS;CCN;SSN; Sell Amazon gift card & itunes gift card; Game Cards, ATM Card; MSR, ATM SKIMMERS. Do WU Transfer and Bank Transfers] [Sell CVV; Dumps, track1&2; Bank logins; Paypal Accounts;Ebay Accounts Mailpass; SMTP;RDP;VPS;CCN;SSN; Sell Amazon gift card & itunes gift card; Game Cards, ATM Card; MSR, ATM SKIMMERS. Do WU Transfers and Bank Transfers] ------------------------------ CONTACT via Y!H: goodcvv_dumps or ICQ: 667686221 or Mail: [email protected] ------------------------------------ * WARNING!!! BEFORE MAKE BUSINESS or add my ID, let read carefull my rule because i really hate Spammers,Rippers and Scammers - Dont trust, dont talk more - Don't Spamm And Don't Scam! I very hate do spam or rip and I don't want who spam me. - All my CVV are tested before sell, that's sure - I accept LR; WU or MoneyGram. - I only work with reliable buyers. Need good & serious buyer to business for a long time - I work with only one slogan: prestige and quality to satisfy my clients !!! - I was so happy to see you actually make more big money from the business with me Once you trust me, work with me. And if not trust,dont contact me, dont waste time! --------------------------THANKS, LOOK FORWARD TO WORKING WITH ALL of YOU !!!---------------------------- * Sell CVV; Dumps, track1&2; Bank logins; Paypal Accounts,Ebay Accounts; Mailpass; SMTP;RDP;VPS;CCN;SSN; Sell Amazon gift card & itunes gift card; Game Cards, ATM Card; MSR, ATM SKIMMERS. Do WU Transfers and Bank Transfers. CVV for shipping;booking airline ticket;shopping online;ordering Laptop,Iphone;... [Sell CVV; Dumps, track1&2; Bank logins; Paypal Accounts,Ebay Accounts; Mailpass; SMTP;RDP;VPS;CCN;SSN; Sell Amazon gift card & itunes gift card; Game Cards, ATM Card; MSR, ATM SKIMMERS. Do WU Transfers and Bank Transfers] * Contact via Y!H: goodcvv_dumps or ICQ: 667686221. Mail: [email protected] ===================== WESTERN UNION TRANSFER SERVICE ======================= We are Very PROFESSIONAL in WESTION UNION. Our Special Job Is this We Have big Western Union Service for everywhere and every when for you. We transfer money to all country in world. We can transfer big amount. And you can receive this money from your country. Our service accept payment 15% of transfer amount for small transfer . And 10% of big transfer. For large transfer . We make is very safe. And this service is very fast. We start to run software to make transfer to your WU info very fast,without delay and immediately. We give you MTCN and sender info and all cashout info, 15 mins after your payment complete. CONTACT US via Y!H: goodcvv_dumps or ICQ: 667686221 or Mail: [email protected] to know more info, price list of WU TRANSFER SERVICE ====================== Verified Paypal Accounts for sale ======================== If u are interested in it, contact me to know the price list & have the Tips for using above accounts safely,not be suspended when using accounts. I will not responsible if you get suspended. ===================== Dumps, Track1&2 with PIN & without PIN for ATM Cashout ======================= - Tracks 1&2 US;Tracks 1&2 UK;Tracks 1&2 CA,AU; Tracks 1&2 EU, with PIN and without PIN. - Dumps US; Dumps CA; Dumps EU; Dumps ASIA; Dumps AU, Brazil with good quality & price. Update Types of Dumps having now: Mix; Debit Classic; MC Standard;MC World; Gold; Platinum; Business/Corporate; Purchasing/Signature; Infinite - Contact me via Y!H: goodcvv_dumps (ICQ: 667686221) to know more info & price list of dumps, tracks ! ======================== Bank Logins Account (US UK CA AU EU) ======================== Sell Bank acc: Bank BOA, Bank HSBC USA, HSBC UK, Chase,Washovia, Halifax, Barclays, Abbey,... I make sure that my BANK LOGIN are security & easily to use. If u are interested in this, contact me to know more info about balance, price list,...! ================= Top-up Prepaid Cards, Debit Cards ========================= - If you hold any prepaid cards, debit cards, any country or any company. - I can top you funds into your prepaid cards, debit cards or any virtual cards. - top up your debit cards with hacked credit cards - top up your prepaid card with bank account login - top up you card with paypal account or any other - Have all tools to top your cards account - Top up does not take more then 10 minutes - Payoneer Cards top up available at cheap ================= Service: Provide Ebay - Apple - Amazon - Itunes GIFT CARD & Game Card with best price ===================== Contact me to negotiate about the price if buying bulk - PlayStation® Network Card - Xbox LIVE 12 Month Gold Membership = 30$ Xbox LIVE 4000 Microsoft Points = 30$ Zynga $50 Game Card (World Wide) = 30$ Ultimate game card 50$ = 30$ Ultimate game card 20$ = 10$ Key Diablo 3 = 25$ ITUNES GIFT CARD AMAZON GIFT CARD Ebay gift card Visa gift card ---------------- Our products are checked by a partner who works in a bank -------------------- Our products are better than 5-7 days after they are dead. They are raised mainly for money atm. Can be used in most countries. ---------------- Contact Via Y!H: goodcvv_dumps or ICQ: 667686221. Mail: [email protected] ------------------------ Need good & serious buyer to business for a long time [Sell CVV, Dumps,track1&2; Bank logins; Paypal Accounts;Ebay Accounts; Mailpass; SMTP;RDP;VPS;CCN;SSN; Sell Amazon gift card & itunes gift card; Game Card, ATM Card, MSR, ATM SKIMMERS. Do WU Transfer and Bank Transfers....Contact via Y!H: goodcvv_dumps or ICQ: 667686221. Mail: [email protected]] [Sell CVV, Dumps,track1&2; Bank logins; Paypal Accounts;Ebay Accounts; Mailpass; SMTP;RDP;VPS;CCN;SSN; Sell Amazon gift card & itunes gift card; Game Card, ATM Card, MSR, ATM SKIMMERS. Do WU Transfer and Bank Transfers....Contact via Y!H: goodcvv_dumps or ICQ: 667686221. Mail: [email protected]] [Sell CVV, Dumps,track1&2; Bank logins; Paypal Accounts;Ebay Accounts; Mailpass; SMTP;RDP;VPS;CCN;SSN; Sell Amazon gift card & itunes gift card; Game Card, ATM Card, MSR, ATM SKIMMERS. Do WU Transfer and Bank Transfers....Contact via Y!H: goodcvv_dumps or ICQ: 667686221. Mail: [email protected]] [Sell CVV, Dumps,track1&2; Bank logins; Paypal Accounts;Ebay Accounts; Mailpass; SMTP;RDP;VPS;CCN;SSN; Sell Amazon gift card & itunes gift card; Game Card, ATM Card, MSR, ATM SKIMMERS. Do WU Transfer and Bank Transfers....Contact via Y!H: goodcvv_dumps or ICQ: 667686221. Mail: [email protected]] [Sell CVV, Dumps,track1&2; Bank logins; Paypal Accounts;Ebay Accounts; Mailpass; SMTP;RDP;VPS;CCN;SSN; Sell Amazon gift card & itunes gift card; Game Card, ATM Card, MSR, ATM SKIMMERS. Do WU Transfer and Bank Transfers....Contact via Y!H: goodcvv_dumps or ICQ: 667686221. Mail: [email protected]]

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  • SHould i buy Thermal binder or spiral binder [closed]

    - by Mirage
    i need to print a lot of dcuments and the problem i come up with is the stapling all the pages. I thought i should buy a binder which can releive me a lot. I am confused whether i should buy thermal binder or spiral binder. Money is not any problem but i want the long term use. How reliable is the thermal binder? I think spiral binder can last very long as its pure mechanical ANy suggesstions

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  • Overcoming maximum file path length restrictions in Windows

    - by Christopher Edwards
    One of our customers habitually use very long path names (several nested folders, with long names) and we routinely encounter "user education issues" in order to shorten the path to less than 260 characters. Is there a technical solution available, can we flick some sort of switch in Windows 7 and Windows 2008 R2 to say "yeah just ignore these historical problems, and make +260 character path name work". P.S. I have read and been totally unedified by Naming Files, Paths, and Namespaces

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  • Open a terminal window & run command, then close the terminal window if command completed successfully?

    - by Caspar
    I'm trying to write a script to do the following: Open a terminal window which runs a long running command (Ideally) move the terminal window to the top left corner of the screen using xdotool Close the terminal window only if the long running command exited with a zero return code To put it in Windows terms, I'd like to have the Linux equivalent of start cmd /c long_running_cmd if long_running_cmd succeeds, and do the equivalent of start cmd /k long_running_cmd if it fails. What I have so far is a script which starts xterm with a given command, and then moves the window as desired: #!/bin/bash # open a new terminal window in the background with the long running command xterm -e ~/bin/launcher.sh ./long_running_cmd & # move the terminal window (requires window process to be in background) sleep 1 xdotool search --name launcher.sh windowmove 0 0 And ~/bin/launcher.sh is intended to run whatever is passed as a command line argument to it: #!/bin/bash # execute command line arguments $@ But, I haven't been able to get the xterm window to close after long_running_cmd is done. I think something like xterm -e ~/bin/launcher.sh "./long_running_cmd && kill $PPID" & might be what I'm after, so that xterm is launched in the background and it runs ./long_running_cmd && kill $PPID. So the shell in the xterm window then runs the long running command and if it completes successfully, the parent process of the shell (i.e. the process owning the xterm window) is killed, thereby closing the xterm window. But, that doesn't work: nothing happens, so I suspect my quoting or escaping is incorrect, and I haven't been able to fix it. An alternate approach would be to get the PID of long_running_cmd, use wait to wait for it to finish, then kill the xterm window using kill $! (since $! refers to last task started in the background, which will be the xterm window). But I can't figure out a nice way to get the PID & exit value of long_running_cmd out of the shell running in the xterm window and into the shell which launched the xterm window (short of writing them to a file somewhere, which seems like it should be unnecessary?). What am I doing wrong, or is there an easier way to accomplish this?

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  • OpenOffice.org 3 waits 25 seconds before opening

    - by Joey Adams
    I'm on Fedora 14, and OpenOffice 3.3.0 takes a long time to open (about 30 seconds, sometimes less). It isn't a CPU or disk performance issue, it's just simply a very long delay before the program opens. It appears to be a frivolous network connection timing out. According to Wireshark, it tries to look up: dulcimer.(none) which fails, after which it tries to look up: dulcimer.(none).mylitestream.com (dulcimer is my hostname, and LiteStream is my ISP) Is there a way to work around this bug in OpenOffice?

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  • Turn icon previews off globally in Mac OS X Snow Leopard

    - by Frederik
    When connecting to network drives (e.g. using ExpanDrive) every operation takes a long time. I've discovered this is due to the Finder trying to render an icon preview of every music file and PDF it encounters. Over the network, this can take a long time. I know I can turn off icon previews on a per-folder basis using the "View Options" dialog. Is it possible to change these settings globally?

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  • how to see activity logs on a linux pc?

    - by iamrohitbanga
    I want to find out everything possible about the how the pc was used in the past few days. Like who logged in, for how long was the PC was locked and any other information about user activity that is logged on my PC. I know that last command can be used to find out who was logged in and for how long. Any other information that can be found out.

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  • OpenOffice 3 takes forever to open

    - by Joey Adams
    I'm on Fedora 14, and OpenOffice 3.3.0 takes a long time to open (about 30 seconds, sometimes less). It isn't a CPU or disk performance issue, it's just simply a very long delay before the program opens. It appears to be a frivolous network connection timing out. According to Wireshark, it tries to look up: dulcimer.(none) which fails, after which it tries to look up: dulcimer.(none).mylitestream.com (dulcimer is my hostname, and LiteStream is my ISP) Is there a way to work around this bug in OpenOffice?

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  • How to set the time HylaFax waits for the remote device to pick up

    - by Flo
    I'm using HylaFax on one of my server to send facsimile to different devices which works pretty well except for one device. I'm not sure, but the problem might be, that the remote device takes to long to pick up and response to the call. I tested it by calling the fax number with my phone and it took 30 seconds till the remote side picked up. So is there a way to tell HylaFax how long it should wait for the remote device to answer?

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  • Time until Members added to Group Policy is Replicated

    - by Kyle Brandt
    If I have a group policy, and add a group/user/machine etc to that group policy, how long is it until all domain controllers have that change in effect? This is a Windows 2003 Domain set up with controllers at different geographic locations (Each with a different L3 network). I realize it probably depends, but how do I figure out how long it generally takes for my given setup? Also, is there an event I can check to see if it has a reached a particular domain controller?

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