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  • Travelocity Delivers Superior Customer Experience and Reduces Operating Costs with Oracle RightNow

    - by Tony Berk
    Turning the spotlight to our newest member of the CRM and Customer Experience (CX) family, RightNow, we highlight one of many customer success stories.  Travelocity is a leading provider of consumer-direct travel services for the leisure and business traveler. It markets and distributes travel-related products and services directly to individuals through Travelocity and its various brand websites and contact centers, and websites owned by its supplier and distribution partners. Before RightNow, Travelocity was running one system for its agent desktop and a separate email solution. Toggling between systems was inefficient and cumbersome. The RightNow contact center solution enables Travelocity to react at a moment’s notice and get customers the information they need before, during, and after their trip while maximizing agent productivity and driving revenue. Superior customer experience is one key reason why Travelocity continues to be a leader in the industry. The RightNow contact center solution supports Travelocity across its global brands with multi-channel support to provide superior care however customers communicate with the company—via phone, email, web, chat or mobile. Click here to learn more about Travelocity's use of Oracle RightNow and review other RightNow success stories.

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  • Oracle Tutor - Is Anyone Reading Your Documentation?

    - by mary.keane
    If you are responsible for documenting your business practices, wouldn't it be nice to know if anyone is using the documentation? If the employees find it useful? You might want to consider surveying the users of the documentation on a regular basis. There are a number of free survey tools online (search for "free survey tools"), and you can have a survey ready in a matter of minutes. It's as simple as gathering a list of questions and a list of email addresses. For the questions, here are some suggestions. How often do you access the policy and procedure site? How useful is the site? How easy is it to navigate the site? How often are your questions answered on the site? What suggestions do you have to make the site more useful? You may want to consider just asking a few questions each month so that employees can complete the survey in less than 5 minutes (you'll get more responses). Make sure you have several comment boxes in the survey so that the employees can give suggestions. As the users of your documentation, the employees may have some terrific ideas that will enhance the usability of your policy and procedure site. It would be great to hear your suggestions for how to survey the users of your documentation. Mary R. Keane Senior Development Manager, Oracle BPM and Tutor

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  • Announcing Oracle Receivables Generic Data Fix (GDF) for Refunds

    - by user793553
    Here's the first of what will be a series of Generic Data Fixes (GDF) to be released by Receivables Development. Generic Data Fix (GDF) are created by development to fix data issues caused by bugs/issues in the application code.  Other Generic Data Fix benefits/features include: Developed for bugs that can cause data issues. Provides a SELECT script that uses an identification/signature query to identify and report all data affected by issue/condition caused by a bug. Allow customers to view and modify what will be fixed. Provides a separate FIX script to fix the data reported by the SELECT script. The FIX script creates backup tables for the data that is fixed/updated. Available on My Oracle Support for download In Release 12, when creating a refund by either of the following methods: Applied a receipt to the Refund activity - which creates an Invoice in Payables Or you went directly into Payables to create a refund for an open Credit Memo in Receivables The Invoice in Payables that is associated to the refund is cancelled, the corresponding refund application or credit memo in Receivables is not properly re-instated. For the receipt application, it still remains applied to the Refund whereas this should be automatically unapplied. For the credit memo, it stays closed instead of getting re-opened. Doc ID 761993.1 includes the patch to make sure this doesn’t happen in the future as well as a GDF script to fix the current data (Script name: ar_std_refund_unapp.sql).  Download the script and run in READ_ONLY_MODE to identify 'refund' applications with this problem. Stay tuned for more GDF scripts coming soon...

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  • New Oracle Tools Speed J.D. Edwards EnterpriseOne Implementations

    - by LanaProut
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} CRN article by Rick Whiting on the new Oracle Business Accelerators for JD Edwards EnterpriseOne.  Click here to view the article.

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  • Oracle E-Business Products New Search Helpers for Guided Resolution of Customer Issues

    - by user793044
    Oracle E-Business Proactive Support has created many new guided resolution documents that you may find helpful in resolving issues in your EBS applications.  These new documents are called “Search Helpers” and they guide you through your issue to a solution.  They are meant to be an easy and fast method to finding a relevant, complete solution. Hundreds of notes and service requests were reviewed and the best solutions to these known issues were selected.  For some issues, notes were updated to better clarify the solution.  In other cases, if a note with a solution did not already exist, one was created. You start the process by selecting the scenario you have encountered.  You may have received an error message, or there may be a particular area of the application in which you have encountered an issue.  Based on your selection of the issue, the Search Helper will present one or more additional possible symptoms.  When you have selected from both of these two sections, you are then presented with one or more articles known to have fully solved this issue in the past.  Several EBS products have produced Search Helpers documents.  Take a look at Doc ID 1501724.1 for an index of the current EBS Search Helpers.  Here is an example of a Search Helper from the Receivables Transactions area: After selecting the Functional Area of "Entering / Updating Transactions" a list of Known Symptoms is presented: And, when "Transaction numbers are not in sequence" is selected, a solution link is provided for Document ID 197212.1: How To Setup Gapless Document Sequencing in Receivables. The EBS applications that currently have published Search Helpers are: Advanced Pricing Applications Technology Configurator General Ledger Human Capital Management Inventory Management Order Management Payables Process Manufacturing Purchasing Receivables Shipping Value Chain Planning

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  • Oracle Secure Global Desktop (SGD) 5.1

    - by wcoekaer
    Last week, we released the latest update of Oracle Secure Global Desktop. Release 5.1 introduces a number of bug fixes and smaller changes but the most interesting one is definitely increased support for html5-based client access. In SGD 5.0 we added support for Apple iPads using Safari to connect to SGD and display your session right inside the browser. The traditional model for SGD is that you connect using a webbrowser to the webtop and applications that are displayed locally using a local client (tta). This client gets installed the first time you connect. So in the traditional model (which works very well...) you need a webbrowser, java and the tta client. With the addition of html5 support, there's no longer a need to install a local client, in fact, there is also no longer a need to have java installed. We currently support Chrome as a browser to enable html5 clients. This allows us to enable html5 on the android devices and also on desktops running Chrome (Windows, MacOS X, Linux). Connections will work transparently across proxy servers as well. So now you can run any SGD published app or desktop right from your webbrowser inside a browser window. This is very convenient and cool.

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  • Oracle UCM /ECM ??????????

    - by ???
    ???OracleUCM? Oracle UCM ,Universal Content Management. ???Stellent Universal Content Management. ????????????????????????,??,????,??,???? ? ?????????,?????,????? ??,??,??,?? ??????????????????????????????????????????? ????? ???? ??WEB??? ??/?? ????? ?? ???(????,??) ?? ?? ???? ?? ????     ??????????? .  ???????????,???????,??,??,CAD??,???? ??????????????????,????,?????????????    ???????????,???????,???,???????? ??????UCM?       

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  • Coherence - How to develop a custom push replication publisher

    - by cosmin.tudor(at)oracle.com
    CoherencePushReplicationDB.zipIn the example bellow I'm describing a way of developing a custom push replication publisher that publishes data to a database via JDBC. This example can be easily changed to publish data to other receivers (JMS,...) by performing changes to step 2 and small changes to step 3, steps that are presented bellow. I've used Eclipse as the development tool. To develop a custom push replication publishers we will need to go through 6 steps: Step 1: Create a custom publisher scheme class Step 2: Create a custom publisher class that should define what the publisher is doing. Step 3: Create a class data is performing the actions (publish to JMS, DB, etc ) for the custom publisher. Step 4: Register the new publisher against a ContentHandler. Step 5: Add the new custom publisher in the cache configuration file. Step 6: Add the custom publisher scheme class to the POF configuration file. All these steps are detailed bellow. The coherence project is attached and conclusions are presented at the end. Step 1: In the Coherence Eclipse project create a class called CustomPublisherScheme that should implement com.oracle.coherence.patterns.pushreplication.publishers.AbstractPublisherScheme. In this class define the elements of the custom-publisher-scheme element. For instance for a CustomPublisherScheme that looks like that: <sync:publisher> <sync:publisher-name>Active2-JDBC-Publisher</sync:publisher-name> <sync:publisher-scheme> <sync:custom-publisher-scheme> <sync:jdbc-string>jdbc:oracle:thin:@machine-name:1521:XE</sync:jdbc-string> <sync:username>hr</sync:username> <sync:password>hr</sync:password> </sync:custom-publisher-scheme> </sync:publisher-scheme> </sync:publisher> the code is: package com.oracle.coherence; import java.io.DataInput; import java.io.DataOutput; import java.io.IOException; import com.oracle.coherence.patterns.pushreplication.Publisher; import com.oracle.coherence.configuration.Configurable; import com.oracle.coherence.configuration.Mandatory; import com.oracle.coherence.configuration.Property; import com.oracle.coherence.configuration.parameters.ParameterScope; import com.oracle.coherence.environment.Environment; import com.tangosol.io.pof.PofReader; import com.tangosol.io.pof.PofWriter; import com.tangosol.util.ExternalizableHelper; @Configurable public class CustomPublisherScheme extends com.oracle.coherence.patterns.pushreplication.publishers.AbstractPublisherScheme { /** * */ private static final long serialVersionUID = 1L; private String jdbcString; private String username; private String password; public String getJdbcString() { return this.jdbcString; } @Property("jdbc-string") @Mandatory public void setJdbcString(String jdbcString) { this.jdbcString = jdbcString; } public String getUsername() { return username; } @Property("username") @Mandatory public void setUsername(String username) { this.username = username; } public String getPassword() { return password; } @Property("password") @Mandatory public void setPassword(String password) { this.password = password; } public Publisher realize(Environment environment, ClassLoader classLoader, ParameterScope parameterScope) { return new CustomPublisher(getJdbcString(), getUsername(), getPassword()); } public void readExternal(DataInput in) throws IOException { super.readExternal(in); this.jdbcString = ExternalizableHelper.readSafeUTF(in); this.username = ExternalizableHelper.readSafeUTF(in); this.password = ExternalizableHelper.readSafeUTF(in); } public void writeExternal(DataOutput out) throws IOException { super.writeExternal(out); ExternalizableHelper.writeSafeUTF(out, this.jdbcString); ExternalizableHelper.writeSafeUTF(out, this.username); ExternalizableHelper.writeSafeUTF(out, this.password); } public void readExternal(PofReader reader) throws IOException { super.readExternal(reader); this.jdbcString = reader.readString(100); this.username = reader.readString(101); this.password = reader.readString(102); } public void writeExternal(PofWriter writer) throws IOException { super.writeExternal(writer); writer.writeString(100, this.jdbcString); writer.writeString(101, this.username); writer.writeString(102, this.password); } } Step 2: Define what the CustomPublisher should basically do by creating a new java class called CustomPublisher that implements com.oracle.coherence.patterns.pushreplication.Publisher package com.oracle.coherence; import com.oracle.coherence.patterns.pushreplication.EntryOperation; import com.oracle.coherence.patterns.pushreplication.Publisher; import com.oracle.coherence.patterns.pushreplication.exceptions.PublisherNotReadyException; import java.io.BufferedWriter; import java.util.Iterator; public class CustomPublisher implements Publisher { private String jdbcString; private String username; private String password; private transient BufferedWriter bufferedWriter; public CustomPublisher() { } public CustomPublisher(String jdbcString, String username, String password) { this.jdbcString = jdbcString; this.username = username; this.password = password; this.bufferedWriter = null; } public String getJdbcString() { return this.jdbcString; } public String getUsername() { return username; } public String getPassword() { return password; } public void publishBatch(String cacheName, String publisherName, Iterator<EntryOperation> entryOperations) { DatabasePersistence databasePersistence = new DatabasePersistence( jdbcString, username, password); while (entryOperations.hasNext()) { EntryOperation entryOperation = (EntryOperation) entryOperations .next(); databasePersistence.databasePersist(entryOperation); } } public void start(String cacheName, String publisherName) throws PublisherNotReadyException { System.err .printf("Started: Custom JDBC Publisher for Cache %s with Publisher %s\n", new Object[] { cacheName, publisherName }); } public void stop(String cacheName, String publisherName) { System.err .printf("Stopped: Custom JDBC Publisher for Cache %s with Publisher %s\n", new Object[] { cacheName, publisherName }); } } In the publishBatch method from above we inform the publisher that he is supposed to persist data to a database: DatabasePersistence databasePersistence = new DatabasePersistence( jdbcString, username, password); while (entryOperations.hasNext()) { EntryOperation entryOperation = (EntryOperation) entryOperations .next(); databasePersistence.databasePersist(entryOperation); } Step 3: The class that deals with the persistence is a very basic one that uses JDBC to perform inserts/updates against a database. package com.oracle.coherence; import com.oracle.coherence.patterns.pushreplication.EntryOperation; import java.sql.*; import java.text.SimpleDateFormat; import com.oracle.coherence.Order; public class DatabasePersistence { public static String INSERT_OPERATION = "INSERT"; public static String UPDATE_OPERATION = "UPDATE"; public Connection dbConnection; public DatabasePersistence(String jdbcString, String username, String password) { this.dbConnection = createConnection(jdbcString, username, password); } public Connection createConnection(String jdbcString, String username, String password) { Connection connection = null; System.err.println("Connecting to: " + jdbcString + " Username: " + username + " Password: " + password); try { // Load the JDBC driver String driverName = "oracle.jdbc.driver.OracleDriver"; Class.forName(driverName); // Create a connection to the database connection = DriverManager.getConnection(jdbcString, username, password); System.err.println("Connected to:" + jdbcString + " Username: " + username + " Password: " + password); } catch (ClassNotFoundException e) { e.printStackTrace(); } // driver catch (SQLException e) { e.printStackTrace(); } return connection; } public void databasePersist(EntryOperation entryOperation) { if (entryOperation.getOperation().toString() .equalsIgnoreCase(INSERT_OPERATION)) { insert(((Order) entryOperation.getPublishableEntry().getValue())); } else if (entryOperation.getOperation().toString() .equalsIgnoreCase(UPDATE_OPERATION)) { update(((Order) entryOperation.getPublishableEntry().getValue())); } } public void update(Order order) { String update = "UPDATE Orders set QUANTITY= '" + order.getQuantity() + "', AMOUNT='" + order.getAmount() + "', ORD_DATE= '" + (new SimpleDateFormat("dd-MMM-yyyy")).format(order .getOrdDate()) + "' WHERE SYMBOL='" + order.getSymbol() + "'"; System.err.println("UPDATE = " + update); try { Statement stmt = getDbConnection().createStatement(); stmt.execute(update); stmt.close(); } catch (SQLException ex) { System.err.println("SQLException: " + ex.getMessage()); } } public void insert(Order order) { String insert = "insert into Orders values('" + order.getSymbol() + "'," + order.getQuantity() + "," + order.getAmount() + ",'" + (new SimpleDateFormat("dd-MMM-yyyy")).format(order .getOrdDate()) + "')"; System.err.println("INSERT = " + insert); try { Statement stmt = getDbConnection().createStatement(); stmt.execute(insert); stmt.close(); } catch (SQLException ex) { System.err.println("SQLException: " + ex.getMessage()); } } public Connection getDbConnection() { return dbConnection; } public void setDbConnection(Connection dbConnection) { this.dbConnection = dbConnection; } } Step 4: Now we need to register our publisher against a ContentHandler. In order to achieve that we need to create in our eclipse project a new class called CustomPushReplicationNamespaceContentHandler that should extend the com.oracle.coherence.patterns.pushreplication.configuration.PushReplicationNamespaceContentHandler. In the constructor of the new class we define a new handler for our custom publisher. package com.oracle.coherence; import com.oracle.coherence.configuration.Configurator; import com.oracle.coherence.environment.extensible.ConfigurationContext; import com.oracle.coherence.environment.extensible.ConfigurationException; import com.oracle.coherence.environment.extensible.ElementContentHandler; import com.oracle.coherence.patterns.pushreplication.PublisherScheme; import com.oracle.coherence.environment.extensible.QualifiedName; import com.oracle.coherence.patterns.pushreplication.configuration.PushReplicationNamespaceContentHandler; import com.tangosol.run.xml.XmlElement; public class CustomPushReplicationNamespaceContentHandler extends PushReplicationNamespaceContentHandler { public CustomPushReplicationNamespaceContentHandler() { super(); registerContentHandler("custom-publisher-scheme", new ElementContentHandler() { public Object onElement(ConfigurationContext context, QualifiedName qualifiedName, XmlElement xmlElement) throws ConfigurationException { PublisherScheme publisherScheme = new CustomPublisherScheme(); Configurator.configure(publisherScheme, context, qualifiedName, xmlElement); return publisherScheme; } }); } } Step 5: Now we should define our CustomPublisher in the cache configuration file according to the following documentation. <cache-config xmlns:sync="class:com.oracle.coherence.CustomPushReplicationNamespaceContentHandler" xmlns:cr="class:com.oracle.coherence.environment.extensible.namespaces.InstanceNamespaceContentHandler"> <caching-schemes> <sync:provider pof-enabled="false"> <sync:coherence-provider /> </sync:provider> <caching-scheme-mapping> <cache-mapping> <cache-name>publishing-cache</cache-name> <scheme-name>distributed-scheme-with-publishing-cachestore</scheme-name> <autostart>true</autostart> <sync:publisher> <sync:publisher-name>Active2 Publisher</sync:publisher-name> <sync:publisher-scheme> <sync:remote-cluster-publisher-scheme> <sync:remote-invocation-service-name>remote-site1</sync:remote-invocation-service-name> <sync:remote-publisher-scheme> <sync:local-cache-publisher-scheme> <sync:target-cache-name>publishing-cache</sync:target-cache-name> </sync:local-cache-publisher-scheme> </sync:remote-publisher-scheme> <sync:autostart>true</sync:autostart> </sync:remote-cluster-publisher-scheme> </sync:publisher-scheme> </sync:publisher> <sync:publisher> <sync:publisher-name>Active2-Output-Publisher</sync:publisher-name> <sync:publisher-scheme> <sync:stderr-publisher-scheme> <sync:autostart>true</sync:autostart> <sync:publish-original-value>true</sync:publish-original-value> </sync:stderr-publisher-scheme> </sync:publisher-scheme> </sync:publisher> <sync:publisher> <sync:publisher-name>Active2-JDBC-Publisher</sync:publisher-name> <sync:publisher-scheme> <sync:custom-publisher-scheme> <sync:jdbc-string>jdbc:oracle:thin:@machine_name:1521:XE</sync:jdbc-string> <sync:username>hr</sync:username> <sync:password>hr</sync:password> </sync:custom-publisher-scheme> </sync:publisher-scheme> </sync:publisher> </cache-mapping> </caching-scheme-mapping> <!-- The following scheme is required for each remote-site when using a RemoteInvocationPublisher --> <remote-invocation-scheme> <service-name>remote-site1</service-name> <initiator-config> <tcp-initiator> <remote-addresses> <socket-address> <address>localhost</address> <port>20001</port> </socket-address> </remote-addresses> <connect-timeout>2s</connect-timeout> </tcp-initiator> <outgoing-message-handler> <request-timeout>5s</request-timeout> </outgoing-message-handler> </initiator-config> </remote-invocation-scheme> <!-- END: com.oracle.coherence.patterns.pushreplication --> <proxy-scheme> <service-name>ExtendTcpProxyService</service-name> <acceptor-config> <tcp-acceptor> <local-address> <address>localhost</address> <port>20002</port> </local-address> </tcp-acceptor> </acceptor-config> <autostart>true</autostart> </proxy-scheme> </caching-schemes> </cache-config> As you can see in the red-marked text from above I've:       - set new Namespace Content Handler       - define the new custom publisher that should work together with other publishers like: stderr and remote publishers in our case. Step 6: Add the com.oracle.coherence.CustomPublisherScheme to your custom-pof-config file: <pof-config> <user-type-list> <!-- Built in types --> <include>coherence-pof-config.xml</include> <include>coherence-common-pof-config.xml</include> <include>coherence-messagingpattern-pof-config.xml</include> <include>coherence-pushreplicationpattern-pof-config.xml</include> <!-- Application types --> <user-type> <type-id>1901</type-id> <class-name>com.oracle.coherence.Order</class-name> <serializer> <class-name>com.oracle.coherence.OrderSerializer</class-name> </serializer> </user-type> <user-type> <type-id>1902</type-id> <class-name>com.oracle.coherence.CustomPublisherScheme</class-name> </user-type> </user-type-list> </pof-config> CONCLUSIONSThis approach allows for publishers to publish data to almost any other receiver (database, JMS, MQ, ...). The only thing that needs to be changed is the DatabasePersistence.java class that should be adapted to the chosen receiver. Only minor changes are needed for the rest of the code (to publishBatch method from CustomPublisher class).

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  • Oracle ACE???????????????????????????«?10?:?? ???»??????????~???????????

    - by ???02
    2012?, ???Oracle ACE ????????????????14?(????)??????????3????ORACLE ACE ???????????????? ????Oracle ACE ?????????????????????????????Oracle ACE???????????????????(???) Oracle ACE ????? ?????????????????? ???????????? ??????????????Oracle Fusion Middleware??????????????WebLogic Server??????????????????? Oracle Fusion Middleware ?????????? ????????WebLogic Server??????Oracle Fusion Middleware ??????????????????????????????????????????????????????????????????????????? 2009???????WebLogic Server?????????????????????????????????????????????WebLogic Server???????????????????????????WebLogic Server ?????????????????????Oracle RAC ????????????????????????????????????????????????BEA?Oracle ??????????????????????????????????? WebLogic Server?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ?????????????? ????????????10?????????????????????????????????????????????????????????????????????????????????????????????????????”JAZZ in FUCHU”???????? Oracle ACE ???? ??????????????????????????????Oracle ACE ?????????????????????WebLogic Server ?????????????????????????????????????????????????????????????WebLogic Server???????? ??????????????Oracle ACE ??????????????????????????????????????WebLogic Server ???????????????????????????????????? ??????3?????????????????????????????????????????????????????????????????????????????????????????????????????? ???????????? ??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ?????????? – ???????????? ????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

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  • Content Management for WebCenter Installation Guide

    - by Gary Niu
    Overvew As we known, there are two way to install Content Management for WebCenter. One way is install it by WebCenter installer wizard, another way is to install it use their own installer. This guide is for the later one. For SSO purpose, I also mentioned how to config OID identity store for Content Management for WebCenter. Content Management for WebCenter( 10.1.3.5.1) Oracle Enterprise Linux R5U4 Basic Installation -bash-3.2$ ./setup.sh Please select your locale from the list.           1. Chinese-Simplified           2. Chinese-Traditional           3. Deutsch          *4. English-US           5. English-UK           6. Español           7. Français           8. Italiano           9. Japanese          10. Korean          11. Nederlands          12. Português-Brazil Choice? Throughout the install, when entering a text value, you can press Enter to accept the default that appears between square brackets ([]). When selecting from a list, you can select the choice followed by an asterisk by pressing Enter. Select installation type from the list.         *1. Install new server          2. Update a server Choice? Content Server Installation Directory Please enter the full pathname to the installation directory. Content Server Core Folder [/oracle/ucm/server]:/opt/oracle/ucm/server Create Directory         *1. yes          2. no Choice? Java virtual machine         *1. Sun Java 1.5.0_11 JDK          2. Specify a custom Java virtual machine Choice? Installing with Java version 1.5.0_11. Enter the location of the native file repository. This directory contains the native files checked in by contributors. Content Server Native Vault Folder [/opt/oracle/ucm/server/vault/]: Create Directory         *1. yes          2. no Choice? Enter the location of the web-viewable file repository. This directory contains files that can be accessed through the web server. Content Server Weblayout Folder [/opt/oracle/ucm/server/weblayout/]: Create Directory         *1. yes          2. no Choice? This server can be configured to manage its own authentication or to allow another master to act as an authentication proxy. Configure this server as a master or proxied server.         *1. Configure as a master server.          2. Configure as server proxied by a local master server. Choice? During installation, an admin server can be installed and configured to manage this server. If there is already an admin server on this system, you can have the installer configure it to administrate this server instead. Select admin server configuration.         *1. Install an admin server to manage this server.          2. Configure an existing admin server to manage this server.          3. Don't configure an admin server. Choice? Enter the location of an executable to start your web browser. This browser will be used to display the online help. Web Browser Path [/usr/bin/firefox]: Content Server System locale           1. Chinese-Simplified           2. Chinese-Traditional           3. Deutsch          *4. English-US           5. English-UK           6. Español           7. Français           8. Italiano           9. Japanese          10. Korean          11. Nederlands          12. Português-Brazil Choice? Please select the region for your timezone from the list.         *1. Use the timezone setting for your operating system          2. Pacific          3. America          4. Atlantic          5. Europe          6. Africa          7. Asia          8. Indian          9. Australia Choice? Please enter the port number that will be used to connect to the Content Server. This port must be otherwise unused. Content Server Port [4444]: Please enter the port number that will be used to connect to the Admin Server. This port must be otherwise unused. Admin Server Port [4440]: Enter a security filter for the server port. Hosts which are allowed to communicate directly with the server port may access any resources managed by the server. Insure that hosts which need access are included in the filter. See the installation guide for more details. Incoming connection address filter [127.0.0.1]:*.*.*.* *** Content Server URL Prefix The URL prefix specified here is used when generating HTML pages that refer to the contents of the weblayout directory within the installation. This prefix must be mapped in the web server Additional Document Directories section of the Content Management administration menu to the physical location of the weblayout directory. For example, "/idc/" would be used in your installation to refer to the URL http://ucm.company.com/idc which would be mapped in the web server to the physical location /oracle/ucm/server/weblayout. Web Server Relative Root [/idc/]: Enter the name of the local mail server. The server will contact this system to deliver email. Company Mail Server [mail]: Enter the e-mail address for the system administrator. Administrator E-Mail Address [sysadmin@mail]: *** Web Server Address Many generated HTML pages refer to the web server you are using. The address specified here will be used when generating those pages. The address should include the host and domain name in most cases. If your webserver is running on a port other than 80, append a colon and the port number. Examples: www.company.com, ucm.company.com:90 Web Server HTTP Address [yekki]:yekki.cn.oracle.com:7777 Enter the name for this instance. This name should be unique across your entire enterprise. It may not contain characters other than letters, numbers, and underscores. Server Instance Name [idc]: Enter a short label for this instance. This label is used on web pages to identify this instance. It should be less than 12 characters long. Server Instance Label [idc]: Enter a long description for this instance. Server Description [Content Server idc]: Web Server         *1. Apache          2. Sun ONE          3. Configure manually Choice? Please select a database from the list below to use with the Content Server. Content Server Database         *1. Oracle          2. Microsoft SQL Server 2005          3. Microsoft SQL Server 2000          4. Sybase          5. DB2          6. Custom JDBC settings          7. Skip database configuration Choice? Manually configure JDBC settings for this database          1. yes         *2. no Choice? Oracle Server Hostname [localhost]: Oracle Listener Port Number [1521]: *** Database User ID The user name is used to log into the database used by the content server. Oracle User [user]:YEKKI_OCSERVER *** Database Password The password is used to log into the database used by the content server. Oracle Password []:oracle Oracle Instance Name [ORACLE]:orcl Configure the JVM to find the JDBC driver in a specific jar file          1. yes         *2. no Choice? The installer can attempt to create the database tables or you can manually create them. If you choose to manually create the tables, you should create them now. Attempt to create database tables          1. yes         *2. no Choice? Select components to install.          1. ContentFolios: Collect related items in folios          2. Folders_g: Organize content into hierarchical folders          3. LinkManager8: Hypertext link management support          4. OracleTextSearch: External Oracle 11g database as search indexer support          5. ThreadedDiscussions: Threaded discussion management Enter numbers separated by commas to toggle, 0 to unselect all, F to finish: 1,2,3,4,5         *1. ContentFolios: Collect related items in folios         *2. Folders_g: Organize content into hierarchical folders         *3. LinkManager8: Hypertext link management support         *4. OracleTextSearch: External Oracle 11g database as search indexer support         *5. ThreadedDiscussions: Threaded discussion management Enter numbers separated by commas to toggle, 0 to unselect all, F to finish: F Checking configuration. . . Configuration OK. Review install settings. . . Content Server Core Folder: /opt/oracle/ucm/server Java virtual machine: Sun Java 1.5.0_11 JDK Content Server Native Vault Folder: /opt/oracle/ucm/server/vault/ Content Server Weblayout Folder: /opt/oracle/ucm/server/weblayout/ Proxy authentication through another server: no Install admin server: yes Web Browser Path: /usr/bin/firefox Content Server System locale: English-US Content Server Port: 4444 Admin Server Port: 4440 Incoming connection address filter: *.*.*.* Web Server Relative Root: /idc/ Company Mail Server: mail Administrator E-Mail Address: sysadmin@mail Web Server HTTP Address: yekki.cn.oracle.com:7777 Server Instance Name: idc Server Instance Label: idc Server Description: Content Server idc Web Server: Apache Content Server Database: Oracle Manually configure JDBC settings for this database: false Oracle Server Hostname: localhost Oracle Listener Port Number: 1521 Oracle User: YEKKI_OCSERVER Oracle Password: 6GP1gBgzSyKa4JW10U8UqqPznr/lzkNn/Ojf6M8GJ8I= Oracle Instance Name: orcl Configure the JVM to find the JDBC driver in a specific jar file: false Attempt to create database tables: no Components: ContentFolios,Folders_g,LinkManager8,OracleTextSearch,ThreadedDiscussions Proceed with install         *1. Proceed          2. Change configuration          3. Recheck the configuration          4. Abort installation Choice? Finished install type Install with warnings at 4/2/10 12:32 AM. Run Scripts -bash-3.2$ ./wc_contentserverconfig.sh /opt/oracle/ucm/server /mnt/hgfs/SOFTWARE/ofm_ucm_generic_10.1.3.5.1_disk1_1of1/ContentServer/webcenter-conf Installing '/mnt/hgfs/SOFTWARE/ofm_ucm_generic_10.1.3.5.1_disk1_1of1/ContentServer/webcenter-conf/CS10gR35UpdateBundle.zip' Service 'DELETE_DOC' Extended Service 'DELETE_BYREV_REVISION' Extended Installing '/mnt/hgfs/SOFTWARE/ofm_ucm_generic_10.1.3.5.1_disk1_1of1/ContentServer/webcenter-conf/ContentAccess/ContentAccess-linux.zip' (internal)      04.02 00:40:38.019      main    updateDocMetaDefinitionV11: adding decimal column Installing '/opt/oracle/ucm/server/custom/CS10gR35UpdateBundle/extras/Folders_g.zip' Installing '/opt/oracle/ucm/server/custom/CS10gR35UpdateBundle/extras/FusionLibraries.zip' Installing '/opt/oracle/ucm/server/custom/CS10gR35UpdateBundle/extras/JpsUserProvider.zip' Installing '/mnt/hgfs/SOFTWARE/ofm_ucm_generic_10.1.3.5.1_disk1_1of1/ContentServer/webcenter-conf/WcConfigure.zip' Apr 2, 2010 12:41:24 AM oracle.security.jps.internal.core.util.JpsConfigUtil getPasswordCredential WARNING: A password credential is expected; instead found . Apr 2, 2010 12:41:24 AM oracle.security.jps.internal.idstore.util.IdentityStoreUtil getUnamePwdFromCredStore WARNING: The credential with map JPS and key ldap.credential does not exist. Apr 2, 2010 12:41:27 AM oracle.security.jps.internal.core.util.JpsConfigUtil getPasswordCredential WARNING: A password credential is expected; instead found . Apr 2, 2010 12:41:27 AM oracle.security.jps.internal.idstore.util.IdentityStoreUtil getUnamePwdFromCredStore WARNING: The credential with map JPS and key ldap.credential does not exist. Apr 2, 2010 12:41:28 AM oracle.security.jps.internal.core.util.JpsConfigUtil getPasswordCredential WARNING: A password credential is expected; instead found . Apr 2, 2010 12:41:28 AM oracle.security.jps.internal.idstore.util.IdentityStoreUtil getUnamePwdFromCredStore WARNING: The credential with map JPS and key ldap.credential does not exist. Restart Content Server to apply updates. Configuring Apache Web Server append the following lines at httpd.conf: include "/opt/oracle/ucm/server/data/users/apache22/apache.conf" Configuring the Identity Store( Optional ) 1.  Stop Oracle Content Server and the Admin Server 2.  Update the Oracle Content Server's JPS configuration file, jps-config.xml: a. add a service instance <serviceInstance provider="idstore.ldap.provider" name="idstore.oid"> <property name="subscriber.name" value="dc=cn,dc=oracle,dc=com"></property> <property name="idstore.type" value="OID"></property> <property name="security.principal.key" value="ldap.credential"></property> <property name="security.principal.alias" value="JPS"></property> <property name="ldap.url" value="ldap://yekki.cn.oracle.com:3060"></property> <extendedProperty> <name>user.search.bases</name> <values> <value>cn=users,dc=cn,dc=oracle,dc=com</value> </values> </extendedProperty> <extendedProperty> <name>group.search.bases</name> <values> <value>cn=groups,dc=cn,dc=oracle,dc=com</value> </values> </extendedProperty> <property name="username.attr" value="uid"></property> <property name="user.login.attr" value="uid"></property> <property name="groupname.attr" value="cn"></property> </serviceInstance> b. Ensure that the <jpsContext> entry in the jps-config.xml file refers to the new serviceInstance, that is, idstore.oid and not idstore.ldap: <jpsContext name="default"> <serviceInstanceRef ref="idstore.oid"/> 3. Run the new script to setup the credentials for idstore.oid in the credential store: cd CONTENT_SERVER_HOME/custom/FusionLibraries/tools -bash-3.2$ ./run_credtool.sh Buildfile: ./../tools/credtool.xml     [input] skipping input as property action has already been set.     [input] Alias: [JPS]     [input] Key: [ldap.credential]     [input] User Name: cn=orcladmin     [input] Password: welcome1     [input] JPS Config: [/opt/oracle/ucm/server/custom/FusionLibraries/tools/../../../config/jps-config.xml] manage-creds:      [echo] @@@ Help: run 'ant manage-creds' command to see the detailed usage      [java] Using default context in /opt/oracle/ucm/server/custom/FusionLibraries/tools/../../../config/jps-config.xml file for credential store.      [java] Credential store location : /opt/oracle/ucm/server/config      [java] Credential with map JPS key ldap.credential stored successfully!      [java]      [java]      [java]     Credential for map JPS and key ldap.credential is:      [java]             PasswordCredential name : cn=orcladmin      [java]             PasswordCredential password : welcome1 BUILD SUCCESSFUL Total time: 1 minute 27 seconds Testing 1. acces http://yekki.cn.oracle.com:7777/idc 2. login in with OID user, for example: orcladmin/welcome1 3. make sure your JpsUserProvider status is "good"

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  • Batch Best Practices and Technical Best Practices Updated

    - by ACShorten
    The Batch Best Practices for Oracle Utilities Application Framework based products (Doc Id: 836362.1) and Technical Best Practices for Oracle Utilities Application Framework Based Products (Doc Id: 560367.1) have been updated with updated and new advice for the various versions of the Oracle Utilities Application Framework based products. These documents cover the following products: Oracle Utilities Customer Care And Billing (V2 and above) Oracle Utilities Meter Data Management (V2 and above) Oracle Utilities Mobile Workforce Management (V2 and above) Oracle Utilities Smart Grid Gateway (V2 and above) – All editions Oracle Enterprise Taxation Management (all versions) Oracle Enterprise Taxation and Policy Management (all versions) Whilst there is new advice, some of which has been posted on this blog, a lot of sections have been updated for advice based upon feedback from customers, partners, consultants, our development teams and our hard working Support personnel. All whitepapers are available from My Oracle Support.

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  • Cut Caseload Costs, Speed Service Delivery For Social Services

    - by michael.seback
    Lower Caseload Costs, Speedier Service Delivery with New Oracle Social Services Solution Oracle has just introduced a new solution for social services agencies that's designed to help case workers address the challenges of rising workloads and growing demands by citizens for additional services. In the past, IT departments developed custom software in an effort to meet program outcomes. "Because this capability is out of the box with the Oracle solution, there's less complexity for organizations and an overall lower total cost of ownership," says Kimberly Ellison-Taylor, Oracle's executive director of health and human services. "Self service brings costs down to just pennies per interaction and makes it possible for clients to receive government services more quickly," Ellison-Taylor says. read more

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  • B2B and B2C Commerce are alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

    - by Katrina Gosek
    We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester’s first Commerce Wave focused on B2B, released earlier this month. The reports validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: search & navigation, promotions, cross-channel commerce and mobile: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). This momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management.  Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery.  We would like to expand on each of these 3 areas: As Forrester highlights, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.   On the topic of web content management, we were pleased to see Forrester recognize Oracle’s unique functional capabilities in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one.  So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we’ll address in an exciting new release in the coming months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP.  To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: - 2013 B2B Commerce Trends Report - B2B Commerce Whitepaper: Consumerization, Complexity, Change - B2B Commerce Webcast: What Industry Trend Setters Do Right - Internet Retailer, Web Drives Sales for B2B Companies - Internet Retailer, The Web Means Business: B2B Companies Beef Up Their Websites, borrowing from b2c retailers and breaking new ground - Internet Retailer, B2B e-Commerce is poised for growth ----------THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY AND MAY NOT BE INCORPORATED INTO A CONTRACT OR AGREEMENT 

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  • Adattárház Fórum 2010. május 11.

    - by Fekete Zoltán
    Holnap, kedden az Adattárház Fórum 2010 rendezvényen egy érdekes eloadásban fog beszélni Jon Mead, a Rittman Mead Consulting egyik alapítója arról, hogyan használja az egyik vezeto egy brit kiskereskedelmi cég az Oracle Exadata / Database Machine rendszert az adattárházának sikeres, nagy teljesítményu muködösének. Az adattárház alapja, az Oracle Database tehát az Exadata platformon fut: Using Exadata in the Retail Sector: a Case Study. Ez az eloadás 15:10-kor kezdodik. 10:10-kor kezdodik a Szállítói kerekasztal, amin jómagam is részt veszek az Oracle oldaláról. Amirol beszélni fogok: Hogyan látja az Oracle az adattárházak fejlodését, és hogyan látja a világ az Oracle-t. 12:00-tól Fisher Erik, Sun fog érdekes eloadást tartani: Amit a hardverekrol mindig tudni szerettél volna címmel az adattárházakhoz használható hardverekrol. Itt is ki fog térni az Exadata / Database Machine megoldásban alkalmazott Smart Flash Cache alapját képezo Flash kártyákra is és a "hagyományos" :) tranzakciós, DW és más rendszerekben használható SSD diszkekre is. 10:20-kor a CERN eloadása kerül reflektorfénybe: From Tera Electronvolts to Terabytes - Physics Databases at CERN címmel. A CERN mindig is extrém felhasználója volt a technológiának, a határokat feszegetve és ezeket innovatív megoldásokkal kezelve.

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  • HIMSS 2011 and New Press Release

    - by chris.kawalek(at)oracle.com
    We're here at HIMSS 2011 in booth 1651. If you're at the show, tomorrow (Wednesday) is the final day for the exhibits, so come over and see all of the Oracle demos displayed on Sun Ray Clients. It's extremely cool! Also, we did a press release here at the show about caregiver mobility with Wolf Medical Software. Have a read here. Wolf Medical Software did a press release themselves, too. You can read their press release here.

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  • OCFS2 Now Certified for E-Business Suite Release 12 Application Tiers

    - by sergio.leunissen
    Steven Chan writes that OCFS2 is now certified for use as a clustered filesystem for sharing files between all of your E-Business Suite application tier servers.  OCFS2 (Oracle Cluster File System 2) is a free, open source, general-purpose, extent-based clustered file system which Oracle developed and contributed to the Linux community.  It was accepted into Linux kernel 2.6.16.OCFS2 is included in Oracle Enterprise Linux (OEL) and supported under Unbreakable Linux support.

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  • Oracle Database Insider Now on LinkedIn

    - by Troy Kitch
    Our close friends over at the Oracle Database Insider blog have recently started a LinkedIn discussion group. Go behind the scenes of the latest Oracle Database announcements and discussions that include Oracle Database 11g and its options, such as Database Security, and the newest product, Oracle Exadata. Come on over to post a discussion topic, an event, ask questions and stay up-to-date on the latest Oracle Database information. We'll be there to join the discussions and answer questions. Join us on LinkedIn's latest group!

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  • Oracle's Cloud Computing Events

    - by Peeyush Tugnawat
    Here is a useful link to Oracle full day events on Cloud Computing worldwide http://www.oracle.com/events/cloudcomputing/index.html   Other Oracle Cloud Computing Resources Oracle's Cloud Computing Products and Services Oracle's Cloud Computing Resource Center   Others My Previous Post about Cloud Computing

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  • Sun Fire X4800 M2 Delivers World Record TPC-C for x86 Systems

    - by Brian
    Oracle's Sun Fire X4800 M2 server equipped with eight 2.4 GHz Intel Xeon Processor E7-8870 chips obtained a result of 5,055,888 tpmC on the TPC-C benchmark. This result is a world record for x86 servers. Oracle demonstrated this world record database performance running Oracle Database 11g Release 2 Enterprise Edition with Partitioning. The Sun Fire X4800 M2 server delivered a new x86 TPC-C world record of 5,055,888 tpmC with a price performance of $0.89/tpmC using Oracle Database 11g Release 2. This configuration is available 06/26/12. The Sun Fire X4800 M2 server delivers 3.0x times better performance than the next 8-processor result, an IBM System p 570 equipped with POWER6 processors. The Sun Fire X4800 M2 server has 3.1x times better price/performance than the 8-processor 4.7GHz POWER6 IBM System p 570. The Sun Fire X4800 M2 server has 1.6x times better performance than the 4-processor IBM x3850 X5 system equipped with Intel Xeon processors. This is the first TPC-C result on any system using eight Intel Xeon Processor E7-8800 Series chips. The Sun Fire X4800 M2 server is the first x86 system to get over 5 million tpmC. The Oracle solution utilized Oracle Linux operating system and Oracle Database 11g Enterprise Edition Release 2 with Partitioning to produce the x86 world record TPC-C benchmark performance. Performance Landscape Select TPC-C results (sorted by tpmC, bigger is better) System p/c/t tpmC Price/tpmC Avail Database MemorySize Sun Fire X4800 M2 8/80/160 5,055,888 0.89 USD 6/26/2012 Oracle 11g R2 4 TB IBM x3850 X5 4/40/80 3,014,684 0.59 USD 7/11/2011 DB2 ESE 9.7 3 TB IBM x3850 X5 4/32/64 2,308,099 0.60 USD 5/20/2011 DB2 ESE 9.7 1.5 TB IBM System p 570 8/16/32 1,616,162 3.54 USD 11/21/2007 DB2 9.0 2 TB p/c/t - processors, cores, threads Avail - availability date Oracle and IBM TPC-C Response times System tpmC Response Time (sec) New Order 90th% Response Time (sec) New Order Average Sun Fire X4800 M2 5,055,888 0.210 0.166 IBM x3850 X5 3,014,684 0.500 0.272 Ratios - Oracle Better 1.6x 1.4x 1.3x Oracle uses average new order response time for comparison between Oracle and IBM. Graphs of Oracle's and IBM's response times for New-Order can be found in the full disclosure reports on TPC's website TPC-C Official Result Page. Configuration Summary and Results Hardware Configuration: Server Sun Fire X4800 M2 server 8 x 2.4 GHz Intel Xeon Processor E7-8870 4 TB memory 8 x 300 GB 10K RPM SAS internal disks 8 x Dual port 8 Gbs FC HBA Data Storage 10 x Sun Fire X4270 M2 servers configured as COMSTAR heads, each with 1 x 3.06 GHz Intel Xeon X5675 processor 8 GB memory 10 x 2 TB 7.2K RPM 3.5" SAS disks 2 x Sun Storage F5100 Flash Array storage (1.92 TB each) 1 x Brocade 5300 switches Redo Storage 2 x Sun Fire X4270 M2 servers configured as COMSTAR heads, each with 1 x 3.06 GHz Intel Xeon X5675 processor 8 GB memory 11 x 2 TB 7.2K RPM 3.5" SAS disks Clients 8 x Sun Fire X4170 M2 servers, each with 2 x 3.06 GHz Intel Xeon X5675 processors 48 GB memory 2 x 300 GB 10K RPM SAS disks Software Configuration: Oracle Linux (Sun Fire 4800 M2) Oracle Solaris 11 Express (COMSTAR for Sun Fire X4270 M2) Oracle Solaris 10 9/10 (Sun Fire X4170 M2) Oracle Database 11g Release 2 Enterprise Edition with Partitioning Oracle iPlanet Web Server 7.0 U5 Tuxedo CFS-R Tier 1 Results: System: Sun Fire X4800 M2 tpmC: 5,055,888 Price/tpmC: 0.89 USD Available: 6/26/2012 Database: Oracle Database 11g Cluster: no New Order Average Response: 0.166 seconds Benchmark Description TPC-C is an OLTP system benchmark. It simulates a complete environment where a population of terminal operators executes transactions against a database. The benchmark is centered around the principal activities (transactions) of an order-entry environment. These transactions include entering and delivering orders, recording payments, checking the status of orders, and monitoring the level of stock at the warehouses. Key Points and Best Practices Oracle Database 11g Release 2 Enterprise Edition with Partitioning scales easily to this high level of performance. COMSTAR (Common Multiprotocol SCSI Target) is the software framework that enables an Oracle Solaris host to serve as a SCSI Target platform. COMSTAR uses a modular approach to break the huge task of handling all the different pieces in a SCSI target subsystem into independent functional modules which are glued together by the SCSI Target Mode Framework (STMF). The modules implementing functionality at SCSI level (disk, tape, medium changer etc.) are not required to know about the underlying transport. And the modules implementing the transport protocol (FC, iSCSI, etc.) are not aware of the SCSI-level functionality of the packets they are transporting. The framework hides the details of allocation providing execution context and cleanup of SCSI commands and associated resources and simplifies the task of writing the SCSI or transport modules. Oracle iPlanet Web Server middleware is used for the client tier of the benchmark. Each web server instance supports more than a quarter-million users while satisfying the response time requirement from the TPC-C benchmark. See Also Oracle Press Release -- Sun Fire X4800 M2 TPC-C Executive Summary tpc.org Complete Sun Fire X4800 M2 TPC-C Full Disclosure Report tpc.org Transaction Processing Performance Council (TPC) Home Page Ideas International Benchmark Page Sun Fire X4800 M2 Server oracle.com OTN Oracle Linux oracle.com OTN Oracle Solaris oracle.com OTN Oracle Database 11g Release 2 Enterprise Edition oracle.com OTN Sun Storage F5100 Flash Array oracle.com OTN Disclosure Statement TPC Benchmark C, tpmC, and TPC-C are trademarks of the Transaction Processing Performance Council (TPC). Sun Fire X4800 M2 (8/80/160) with Oracle Database 11g Release 2 Enterprise Edition with Partitioning, 5,055,888 tpmC, $0.89 USD/tpmC, available 6/26/2012. IBM x3850 X5 (4/40/80) with DB2 ESE 9.7, 3,014,684 tpmC, $0.59 USD/tpmC, available 7/11/2011. IBM x3850 X5 (4/32/64) with DB2 ESE 9.7, 2,308,099 tpmC, $0.60 USD/tpmC, available 5/20/2011. IBM System p 570 (8/16/32) with DB2 9.0, 1,616,162 tpmC, $3.54 USD/tpmC, available 11/21/2007. Source: http://www.tpc.org/tpcc, results as of 7/15/2011.

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  • B2B and B2C alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

    - by Katrina Gosek
    We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester Research, Inc.’s first Commerce Wave focused on B2B, “The Forrester Wave™: B2B Commerce Suites, Q4 2013,” released earlier this month. We believe that the report validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, we feel that the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: front-office content, community, and commerce features that meet customer expectations for 24x7x365 ordering, real-time customer service, and expedited shipping — both online and on mobile devices: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). It seems that this market momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management. Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery. We would like to expand on each of these 3 areas: As Forrester suggests, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.  On the topic of web content management, we were pleased to see Forrester cite Oracle’s differentiated digital experience capability in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one. So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle certainly has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we'll address in an exciting new release planned for the next 12 months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP. To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: -       2013 B2B Commerce Trends Report -       B2B Commerce Whitepaper: Consumerization, Complexity, Change -       B2B Commerce Webcast: What Industry Trend Setters Do Right -       Internet Retailer, Web Drives Sales for B2B Companies -       Internet Retailer Article, The Web Means Business: B2B Companies Beef Up Their Websites,        borrowing from b2c retailers and breaking new ground -       Internet Retailer Article, B2B e-Commerce is poised for growth

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  • The 2012 Gartner-FEI CFO Technology Survey -- Reviewed by Jeff Henley, Oracle Chairman

    - by Di Seghposs
    Jeff Henley and Oracle Business Analytics VP Rich Clayton break down the findings of the 2012 Gartner-FEI CFO Technology Survey.  The survey produced by Gartner gathers CFOs perceptions about technology, trends and planned improvements to operations.  Financial executives and IT professionals can use these findings to align spending and organizational priorities and understand how technology should support corporate performance.    Listen to the webcast with Jeff Henley and Rich Clayton - Watch Now » Download the full report for all the details -   Read the Report »        Key Findings ·        Despite slow economic growth, CFOs expect conservative, steady IT spending. ·        The CFOs role in IT investment has increased again in 2012. ·        The 45% of IT leaders that report to the CFO are more than report to any other executive, and represent an increase of 3%. ·        Business analytics needs technology improvement. ·        CFOs are focused on business analytics and business applications more than on technology. ·        Information, social, cloud and mobile technology trends are on CFOs' radar. ·        Focusing on corporate performance management (CPM) projects, 63% of CFOs plan to upgrade business intelligence (BI), analytics and performance management in 2012. ·        Despite advancements in strategy management technologies, CFOs still focus on lagging key performance indicators (KPIs) only. ·        A pace-layered strategy for applications is needed (92% of CFOs believe IT doesn't provide transformation/differentiation). ·        New applications in financial governance rank high on improving compliance and efficiency.

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  • Specifying a file name for the FTP and File based transports in OSB

    - by [email protected]
    A common question I receive is how to incorporate a variable value into a file name when using the FTP, SFTP, or File transports in Oracle Service Bus.  For example, if one of the fields in a message being put down to a file by the File transport is an order number variable, then how can you make the order number become part of the file name?  Another example might be if you want to specify the date in the file name.  The transport configuration wizard in OSB does not have an option to allow for this, other than allowing you to specify a static prefix of suffix variable.

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  • Oracle with Kerberos authentication and Windows 2003 Server as KDC

    - by Supaplex
    I am running Oracle 10.2 on a Windows 2003 Server SP2 which is also the domain controller on the network. I wish to switch authentication method from NTS to Kerberos. I have spent a lot of time trying to configure Oracle with Kerberos authentication from the Oracle Advanced Security option from the Net Manager utility. I have disabled NTS so Kerberos is promoted as the preferred authentication method. But as soon as the configuration is saved from Net Manager and I restart the Oracle server service, Oracle will not start. I don't know what Oracle is complaining about, because I don't know where to look for the Oracle error log. My first question is: how can I figure out what's bugging Oracle? My second question: is there a good tutorial for setting up Oracle on a Windows 2003 with Kerberos Authentication, where the Windows 2003 Server is the KDC? Maybe there is a book I can get? I have read Oracles own guide, but it is mostly for Linux/Unix. Thanks a lot!

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  • How to Avoid Your Next 12-Month Science Project

    - by constant
    While most customers immediately understand how the magic of Oracle's Hybrid Columnar Compression, intelligent storage servers and flash memory make Exadata uniquely powerful against home-grown database systems, some people think that Exalogic is nothing more than a bunch of x86 servers, a storage appliance and an InfiniBand (IB) network, built into a single rack. After all, isn't this exactly what the High Performance Computing (HPC) world has been doing for decades? On the surface, this may be true. And some people tried exactly that: They tried to put together their own version of Exalogic, but then they discover there's a lot more to building a system than buying hardware and assembling it together. IT is not Ikea. Why is that so? Could it be there's more going on behind the scenes than merely putting together a bunch of servers, a storage array and an InfiniBand network into a rack? Let's explore some of the special sauce that makes Exalogic unique and un-copyable, so you can save yourself from your next 6- to 12-month science project that distracts you from doing real work that adds value to your company. Engineering Systems is Hard Work! The backbone of Exalogic is its InfiniBand network: 4 times better bandwidth than even 10 Gigabit Ethernet, and only about a tenth of its latency. What a potential for increased scalability and throughput across the middleware and database layers! But InfiniBand is a beast that needs to be tamed: It is true that Exalogic uses a standard, open-source Open Fabrics Enterprise Distribution (OFED) InfiniBand driver stack. Unfortunately, this software has been developed by the HPC community with fastest speed in mind (which is good) but, despite the name, not many other enterprise-class requirements are included (which is less good). Here are some of the improvements that Oracle's InfiniBand development team had to add to the OFED stack to make it enterprise-ready, simply because typical HPC users didn't have the need to implement them: More than 100 bug fixes in the pieces that were not related to the Message Passing Interface Protocol (MPI), which is the protocol that HPC users use most of the time, but which is less useful in the enterprise. Performance optimizations and tuning across the whole IB stack: From Switches, Host Channel Adapters (HCAs) and drivers to low-level protocols, middleware and applications. Yes, even the standard HPC IB stack could be improved in terms of performance. Ethernet over IB (EoIB): Exalogic uses InfiniBand internally to reach high performance, but it needs to play nicely with datacenters around it. That's why Oracle added Ethernet over InfiniBand technology to it that allows for creating many virtual 10GBE adapters inside Exalogic's nodes that are aggregated and connected to Exalogic's IB gateway switches. While this is an open standard, it's up to the vendor to implement it. In this case, Oracle integrated the EoIB stack with Oracle's own IB to 10GBE gateway switches, and made it fully virtualized from the beginning. This means that Exalogic customers can completely rewire their server infrastructure inside the rack without having to physically pull or plug a single cable - a must-have for every cloud deployment. Anybody who wants to match this level of integration would need to add an InfiniBand switch development team to their project. Or just buy Oracle's gateway switches, which are conveniently shipped with a whole server infrastructure attached! IPv6 support for InfiniBand's Sockets Direct Protocol (SDP), Reliable Datagram Sockets (RDS), TCP/IP over IB (IPoIB) and EoIB protocols. Because no IPv6 = not very enterprise-class. HA capability for SDP. High Availability is not a big requirement for HPC, but for enterprise-class application servers it is. Every node in Exalogic's InfiniBand network is connected twice for redundancy. If any cable or port or HCA fails, there's always a replacement link ready to take over. This requires extra magic at the protocol level to work. So in addition to Weblogic's failover capabilities, Oracle implemented IB automatic path migration at the SDP level to avoid unnecessary failover operations at the middleware level. Security, for example spoof-protection. Another feature that is less important for traditional users of InfiniBand, but very important for enterprise customers. InfiniBand Partitioning and Quality-of-Service (QoS): One of the first questions we get from customers about Exalogic is: “How can we implement multi-tenancy?” The answer is to partition your IB network, which effectively creates many networks that work independently and that are protected at the lowest networking layer possible. In addition to that, QoS allows administrators to prioritize traffic flow in multi-tenancy environments so they can keep their service levels where it matters most. Resilient IB Fabric Management: InfiniBand is a self-managing network, so a lot of the magic lies in coming up with the right topology and in teaching the subnet manager how to properly discover and manage the network. Oracle's Infiniband switches come with pre-integrated, highly available fabric management with seamless integration into Oracle Enterprise Manager Ops Center. In short: Oracle elevated the OFED InfiniBand stack into an enterprise-class networking infrastructure. Many years and multiple teams of manpower went into the above improvements - this is something you can only get from Oracle, because no other InfiniBand vendor can give you these features across the whole stack! Exabus: Because it's not About the Size of Your Network, it's How You Use it! So let's assume that you somehow were able to get your hands on an enterprise-class IB driver stack. Or maybe you don't care and are just happy with the standard OFED one? Anyway, the next step is to actually leverage that InfiniBand performance. Here are the choices: Use traditional TCP/IP on top of the InfiniBand stack, Develop your own integration between your middleware and the lower-level (but faster) InfiniBand protocols. While more bandwidth is always a good thing, it's actually the low latency that enables superior performance for your applications when running on any networking infrastructure: The lower the latency, the faster the response travels through the network and the more transactions you can close per second. The reason why InfiniBand is such a low latency technology is that it gets rid of most if not all of your traditional networking protocol stack: Data is literally beamed from one region of RAM in one server into another region of RAM in another server with no kernel/drivers/UDP/TCP or other networking stack overhead involved! Which makes option 1 a no-go: Adding TCP/IP on top of InfiniBand is like adding training wheels to your racing bike. It may be ok in the beginning and for development, but it's not quite the performance IB was meant to deliver. Which only leaves option 2: Integrating your middleware with fast, low-level InfiniBand protocols. And this is what Exalogic's "Exabus" technology is all about. Here are a few Exabus features that help applications leverage the performance of InfiniBand in Exalogic: RDMA and SDP integration at the JDBC driver level (SDP), for Oracle Weblogic (SDP), Oracle Coherence (RDMA), Oracle Tuxedo (RDMA) and the new Oracle Traffic Director (RDMA) on Exalogic. Using these protocols, middleware can communicate a lot faster with each other and the Oracle database than by using standard networking protocols, Seamless Integration of Ethernet over InfiniBand from Exalogic's Gateway switches into the OS, Oracle Weblogic optimizations for handling massive amounts of parallel transactions. Because if you have an 8-lane Autobahn, you also need to improve your ramps so you can feed it with many cars in parallel. Integration of Weblogic with Oracle Exadata for faster performance, optimized session management and failover. As you see, “Exabus” is Oracle's word for describing all the InfiniBand enhancements Oracle put into Exalogic: OFED stack enhancements, protocols for faster IB access, and InfiniBand support and optimizations at the virtualization and middleware level. All working together to deliver the full potential of InfiniBand performance. Who else has 100% control over their middleware so they can develop their own low-level protocol integration with InfiniBand? Even if you take an open source approach, you're looking at years of development work to create, test and support a whole new networking technology in your middleware! The Extras: Less Hassle, More Productivity, Faster Time to Market And then there are the other advantages of Engineered Systems that are true for Exalogic the same as they are for every other Engineered System: One simple purchasing process: No headaches due to endless RFPs and no “Will X work with Y?” uncertainties. Everything has been engineered together: All kinds of bugs and problems have been already fixed at the design level that would have only manifested themselves after you have built the system from scratch. Everything is built, tested and integrated at the factory level . Less integration pain for you, faster time to market. Every Exalogic machine world-wide is identical to Oracle's own machines in the lab: Instant replication of any problems you may encounter, faster time to resolution. Simplified patching, management and operations. One throat to choke: Imagine finger-pointing hell for systems that have been put together using several different vendors. Oracle's Engineered Systems have a single phone number that customers can call to get their problems solved. For more business-centric values, read The Business Value of Engineered Systems. Conclusion: Buy Exalogic, or get ready for a 6-12 Month Science Project And here's the reason why it's not easy to "build your own Exalogic": There's a lot of work required to make such a system fly. In fact, anybody who is starting to "just put together a bunch of servers and an InfiniBand network" is really looking at a 6-12 month science project. And the outcome is likely to not be very enterprise-class. And it won't have Exalogic's performance either. Because building an Engineered System is literally rocket science: It takes a lot of time, effort, resources and many iterations of design/test/analyze/fix to build such a system. That's why InfiniBand has been reserved for HPC scientists for such a long time. And only Oracle can bring the power of InfiniBand in an enterprise-class, ready-to use, pre-integrated version to customers, without the develop/integrate/support pain. For more details, check the new Exalogic overview white paper which was updated only recently. P.S.: Thanks to my colleagues Ola, Paul, Don and Andy for helping me put together this article! var flattr_uid = '26528'; var flattr_tle = 'How to Avoid Your Next 12-Month Science Project'; var flattr_dsc = 'While most customers immediately understand how the magic of Oracle's Hybrid Columnar Compression, intelligent storage servers and flash memory make Exadata uniquely powerful against home-grown database systems, some people think that Exalogic is nothing more than a bunch of x86 servers, a storage appliance and an InfiniBand (IB) network, built into a single rack.After all, isn't this exactly what the High Performance Computing (HPC) world has been doing for decades?On the surface, this may be true. And some people tried exactly that: They tried to put together their own version of Exalogic, but then they discover there's a lot more to building a system than buying hardware and assembling it together. IT is not Ikea.Why is that so? Could it be there's more going on behind the scenes than merely putting together a bunch of servers, a storage array and an InfiniBand network into a rack? Let's explore some of the special sauce that makes Exalogic unique and un-copyable, so you can save yourself from your next 6- to 12-month science project that distracts you from doing real work that adds value to your company.'; var flattr_tag = 'Engineered Systems,Engineered Systems,Infiniband,Integration,latency,Oracle,performance'; var flattr_cat = 'text'; var flattr_url = 'http://constantin.glez.de/blog/2012/04/how-avoid-your-next-12-month-science-project'; var flattr_lng = 'en_GB'

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  • Welcome Relief

    - by michael.seback
    Government organizations are experiencing unprecedented demand for social services. The current economy continues to put immense stress on social service organizations. Increased need for food assistance, employment security, housing aid and other critical services is keeping agencies busier than ever. ... The Kansas Department of Labor (KDOL) uses Oracle's social services solution in its employment security program. KDOL has used Siebel Customer Relationship Management (CRM) for nearly a decade, and recently purchased Oracle Policy Automation to improve its services even further. KDOL implemented Siebel CRM in 2002, and has expanded its use of it over the years. The agency started with Siebel CRM in the call center and later moved it into case management. Siebel CRM has been a strong foundation for KDOL in the face of rising demand for unemployment benefits, numerous labor-related law changes, and an evolving IT environment. ... The result has been better service for constituents. "It's really enabled our staff to be more effective in serving clients," said Hubka. That's a trend the department plans to continue. "We're 100 percent down the path of Siebel, in terms of what we're doing in the future," Hubka added. "Their vision is very much in line with what we're planning on doing ourselves." ... Community Services is the leading agency responsible for the safety and well-being of children and young people within Australia's New South Wales (NSW) Government. Already a longtime Oracle Case Management user, Community Services recently implemented Oracle Policy Automation to ensure accurate, consistent decisions in the management of child safety. "Oracle Policy Automation has helped to provide a vehicle for the consistent application of the Government's 'Keep Them Safe' child protection action plan," said Kerry Holling, CIO for Community Services. "We believe this approach is a world-first in the structured decisionmaking space for child protection and we believe our department is setting an example that other child protection agencies will replicate." ... Read the full case study here.

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