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• ?Oracle Solaris 11 ?????·????·???????????

  - by kazun

  2011?12?12???????????? ??13F????????????Oracle Solaris 11???????????Oracle Solaris 11 ?????·????·?????????????????Oracle Solaris 11??????????????????????????????????5????????????????????????? ?Solaris ?????????????(???????? ??????????? ????????????? ??? ??? ??)???Oracle Solaris 11????????????Oracle Solaris ????????????????????????????????????? Oracle Solaris 11 ???????????????? ?ZFS ????????????????:Solaris 11 ??????????????? - ZFS - ?(?? ???????????? ??????????? ?????????????????? ??????????????)????????????????????? ZFS ???????????????????Solaris 11 ??????????????????????? ????????????????????????????????? - Image Packaging System (IPS) -?(?? ???????????? ??????????? ?????????????? ??????????????)???Oracle Solaris 11 ?????????????????? IPS ????????????????????????????????????????????????????????IPS?????????????????????????????? ?Oracle Solaris 11 ?????????????????????????????(?? ???????????? ??????????? ????????????? ??????????????)??????????????????????????????Oracle Solaris 11 ???????????????????????? ????????????????????????? ????????Solaris 11?????????-????????????????????(????)????????? Solaris 11 ??????????????????????????WIKIPLUS 2?????????????·?????????????????????????????????Solaris 11 ???????????????????????????????????????????????????·?????????????????? ??????????

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• able to get the events in fullcalender, but not able to sync these events with time

  - by Ubaid

  i just loved the fullcalendar and wanted to implement it in a small application, everythin worked OK. i am able to get the events from my database through json to the front end. but all events are being listed as "ALL-DAY" events itself. not able to figure out why.. here is the screenshot for the same. any ideas what is going wrong..? i am using asp.net and c#. i have already tried sending the start and end dates in the ToString(), ToShortDateString(), ToString("s"), ToLongDateString(), ToUniversalTime(). nothing seems to working for me at the moment. i tried hard coding and sendin the data too. sample json of my data [{ "id": "2", "title": "Event2", "start": "1274171700", "end": "1274175600" }, { "id": "1", "title": "Event1", "start": "5/18/2010 16:30:00", "end": "5/18/2010 19:30:00" }, { "id": "3", "title": "Event3", "start": "5/18/2010 2:05:00 PM", "end": "5/18/2010 3:10:00 PM" }, { "id": "4", "title": "Event4", "start": "5/18/2010", "end": "5/18/2010" }, { "id": "5", "title": "Event5", "start": "2010-05-18T14:05:00", "end": "2010-05-18T15:10:00" }] all data above has different formats of dates, and at the moment nothing seems to be working. fullcalender accepts the day part fine, but not the time part. not sure why. can anybody help?

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• SSIS - Connect to Oracle on a 64-bit machine (Updated for SSIS 2008 R2)

  - by jorg

  We recently had a few customers where a connection to Oracle on a 64 bit machine was necessary. A quick search on the internet showed that this could be a big problem. I found all kind of blog and forum posts of developers complaining about this. A lot of developers will recognize the following error message: Test connection failed because of an error in initializing provider. Oracle client and networking components were not found. These components are supplied by Oracle Corporation and are part of the Oracle Version 7.3.3 or later client software installation. Provider is unable to function until these components are installed. After a lot of searching, trying and debugging I think I found the right way to do it! Problems Because BIDS is a 32 bit application, as well on 32 as on 64 bit machines, it cannot see the 64 bit driver for Oracle. Because of this, connecting to Oracle from BIDS on a 64 bit machine will never work when you install the 64 bit Oracle client. Another problem is the "Microsoft Provider for Oracle", this driver only exists in a 32 bit version and Microsoft has no plans to create a 64 bit one in the near future. The last problem I know of is in the Oracle client itself, it seems that a connection will never work with the instant client, so always use the full client. There are also a lot of problems with the 10G client, one of it is the fact that this driver can't handle the "(x86)" in the path of SQL Server. So using the 10G client is no option! Solution Download the Oracle 11G full client. Install the 32 AND the 64 bit version of the 11G full client (Installation Type: Administrator) and reboot the server afterwards. The 32 bit version is needed for development from BIDS with is 32 bit, the 64 bit version is needed for production with the SQLAgent, which is 64 bit. Configure the Oracle clients (both 32 and 64 bits) by editing  the files tnsnames.ora and sqlnet.ora. Try to do this with an Oracle DBA or, even better, let him/her do this. Use the "Oracle provider for OLE DB" from SSIS, don't use the "Microsoft Provider for Oracle" because a 64 bit version of it does not exist. Schedule your packages with the SQLAgent. Background information Visual Studio (BI Dev Studio)is a 32bit application. SQL Server Management Studio is a 32bit application. dtexecui.exe is a 32bit application. dtexec.exe has both 32bit and 64bit versions. There are x64 and x86 versions of the Oracle provider available. SQLAgent is a 64bit process. My advice to BI consultants is to get an Oracle DBA or professional for the installation and configuration of the 2 full clients (32 and 64 bit). Tell the DBA to download the biggest client available, this way you are sure that they pick the right one ;-) Testing if the clients have been installed and configured in the right way can be done with Windows ODBC Data Source Administrator: Start... Programs... Administrative tools... Data Sources (ODBC) ADITIONAL STEPS FOR SSIS 2008 R2 It seems that, unfortunately, some additional steps are necessary for SQL Server 2008 R2 installations: 1. Open REGEDIT (Start… Run… REGEDIT) on the server and search for the following entry (for the 32 bits driver): HKEY_LOCAL_MACHINE\Software\Microsoft\MSDTC\MTxOCI Make sure the following values are entered: 2. Next, search for (for the 64 bits driver): HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\MSDTC\MTxOCI Make sure the same values as above are entered. 3. Reboot your server.

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• Free and Open Source Software in Oracle Solaris 11.1

  - by user13277799

  Oracle Solaris 11.1 contains number of Free and Open Source packages. The following table contains important FOSS packages with their versions available in this latest Oracle Solaris release. a2ps 4.14 aalib 1.4.0 pmtools 20071116 apache-ant 1.7.1 httpd 2.2.22 mod_dtrace 0.3.1 mod_fcgid 2.3.6 tomcat-connectors 1.2.28 mod_perl 2.0.4 mod_proxy_html 3.1.1 modsecurity-apache 2.5.9 mod_wsgi 3.3 apr 1.3.9 apr-util 1.3.9 areca 7.1 autoconf 2.68 autogen 5.9 automake 1.10 automake 1.11.2 automake 1.9.6 bash 4.1 bcc 0.16.17 beanshell 2.0b4 db 5.1.25 bind 9.6-ESV-R7-P2 binutils 2.21.1 bison 2.3 bzip2 1.0.6 cdrtools 3.00 clisp 2.47 cmake 2.8.6 gnu 0.5.11 conflict 20100627 convmv 1.15 coreutils 8.5 cups 1.4.5 curl 7.21.2 cvs 1.12.13 diffutils 2.8.7 doxygen 1.7.6.1 ejabberd 2.1.8 elinks 0.11.7 emacs 23.4 otp_src R12B-5 fcgi 2.4.0 fetchmail 6.3.22 flex 2.5.35 foomatic-db 20080903 foomatic-db-engine 3.0-20080903 foomatic-filters 4.0.15 foomatic-filters-ppds 20080818 fping 2.4b2_to gawk 3.1.8 gcc 3.4.3 gcc 4.5.2 gd 2.0.35 gdb 6.8 gdbm 1.8.3 gettext 0.16.1 grep 2.10 ghostscript 9.00 git 1.7.9.2 gnu-gs-fonts-other 6.0 gnu-gs-fonts-std 6.0 gmp 4.3.2 gnupg 2.0.17 gnuplot 4.6.0 pth 2.0.7 gocr 0.48 gperf 3.0.3 gpgme 1.1.8 grails 1.0.3 graphviz 2.28.0 tar 1.26 guile 1.8.6 gutenprint 5.2.7 gzip 1.4 hal-cups-utils 0.6.19 hexedit 1.2.12 hplip 3.10.9 httping 1.4.4 hwdata 0.5.11 iftop 0.17 ilmbase 1.0.1 ImageMagick 6.3.4 iperf 2.0.4 ipmitool 1.8.11 ircii 20060725 dhcp 4.1-ESV-R7 junit 4.10 INIT 2011-02-08 lcms 1.19 less 436 lftp 4.3.1 libassuan 2.0.1 confuse 2.6 libedit 20110802-3.0 libee 0.3.2 libestr 0.1.2 libevent 1.4.14b expat 2.1.0 libidn 1.19 libksba 1.1.0 libmcrypt 2.5.8 libmemcached 0.16 libmng 1.0.10 neon 0.29.5 libnet 1.1.5 libpcap 1.1.1 librsync 0.9.7 libsigsegv 2.6 libsndfile 1.0.23 libtecla 1.6.1 libtool 2.4.2 libtorrent 0.12.2 libusbugen 0.1.8 libusb 0.1.8 libxml2 2.7.6 libxslt 1.1.26 lighttpd 1.4.23 links 1.03 logilab-astng 0.19.0 logilab-common 0.40.0 lua 5.1.4 m4 1.4.12 make 3.82 mc 4.7.5.2 meld 1.4.0 memcached 1.4.5 memcached-java 2.0.1 mercurial 2.2.1 mpc 0.9 mpfr 2.4.2 mutt 1.5.21 mysql 5.1.37 ncftp 3.2.3 net-snmp 5.4.1 nethack 3.4.3 nmap 5.51 ntp-dev 4.2.5 open-fabrics 1.5.3 openexr 1.6.1 openldap 2.4.30 openscap 0.8.1 openssl 0.9.8q openssl 1.0.0j libopenusb 1.0.1 p7zip 9.20.1 pam_pkcs11 0.6.0 patch 2.5.9 pconsole 1.0 pcre 8.21 perl 5.12.4 DBI 1.58 Net-SSLeay 1.36 pmtools 1.10 XML-Parser 2.36 XML-Simple 2.18 PHP 5.2.17 PHP 5.3.14 pinentry 0.7.6 privoxy 3.0.17 proftpd 1.3.3 psutils p17 pv 1.2.0 pwgen 2.06 pylint 0.18.0 CherryPy 3.1.2 coverage 3.5 jsonrpclib 0.1.3 ldtp 2.1.1 M2Crypto 0.21.1 Mako 0.4.1 nose 1.1.2 ply 3.1 pybonjour 1.1.1 pycups 1.9.46 pycurl 7.19.0 lxml 2.3.3 pyOpenSSL 0.11 Python 2.6.8 Python 2.7.3 setuptools 0.6 quagga 0.99.19 quilt 0.60 rdiff-backup 1.3.3 readline 5.2 rpm2cpio 0.5.11 rsync 3.0.8 rsyslog 6.2.0 rtorrent 0.8.2 ruby 1.8.7 samba 3.6.6 sane-backends 1.0.19 sane-frontends 1.0.14 screen 4.0.3 sed 4.2.1 sendmail 8.14.5 slang 2.2.4 slib 3b1 slrn 0.9.9 snort 2.8.4.1 sox 14.3.2 spawn-fcgi 1.6.3 squid 3.1.18 stdcxx 4.2.1 subversion 1.7.5 sudo 1.8.4.5 swig 1.3.35 expect 5.45 tcl 8.5.9 tk 8.5.9 tls 1.6 tcpdump 4.1.1 tcsh 6.17.00 texinfo 4.7 tidy 1.0.0 timezone apache-tomcat 6.0.35 top 3.8beta1 trousers 0.3.6 unixODBC 2.3.0 unrar 4.1.4 unzip 6.0 vim 7.3 visual-panels wget 1.12 which 2.16 wireshark 1.8.2 wxGTK 2.8.12 xorriso 0.6.0 xz 5.0.1 zip 3.0 zlib 1.2.3 zsh 4.3.17

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• Indexing data from multiple tables with Oracle Text

  - by Roger Ford

  It's well known that Oracle Text indexes perform best when all the data to be indexed is combined into a single index. The query select * from mytable where contains (title, 'dog') 0 or contains (body, 'cat') 0 will tend to perform much worse than select * from mytable where contains (text, 'dog WITHIN title OR cat WITHIN body') 0 For this reason, Oracle Text provides the MULTI_COLUMN_DATASTORE which will combine data from multiple columns into a single index. Effectively, it constructs a "virtual document" at indexing time, which might look something like: <title>the big dog</title> <body>the ginger cat smiles</body> This virtual document can be indexed using either AUTO_SECTION_GROUP, or by explicitly defining sections for title and body, allowing the query as expressed above. Note that we've used a column called "text" - this might have been a dummy column added to the table simply to allow us to create an index on it - or we could created the index on either of the "real" columns - title or body. It should be noted that MULTI_COLUMN_DATASTORE doesn't automatically handle updates to columns used by it - if you create the index on the column text, but specify that columns title and body are to be indexed, you will need to arrange triggers such that the text column is updated whenever title or body are altered. That works fine for single tables. But what if we actually want to combine data from multiple tables? In that case there are two approaches which work well: Create a real table which contains a summary of the information, and create the index on that using the MULTI_COLUMN_DATASTORE. This is simple, and effective, but it does use a lot of disk space as the information to be indexed has to be duplicated. Create our own "virtual" documents using the USER_DATASTORE. The user datastore allows us to specify a PL/SQL procedure which will be used to fetch the data to be indexed, returned in a CLOB, or occasionally in a BLOB or VARCHAR2. This PL/SQL procedure is called once for each row in the table to be indexed, and is passed the ROWID value of the current row being indexed. The actual contents of the procedure is entirely up to the owner, but it is normal to fetch data from one or more columns from database tables. In both cases, we still need to take care of updates - making sure that we have all the triggers necessary to update the indexed column (and, in case 1, the summary table) whenever any of the data to be indexed gets changed. I've written full examples of both these techniques, as SQL scripts to be run in the SQL*Plus tool. You will need to run them as a user who has CTXAPP role and CREATE DIRECTORY privilege. Part of the data to be indexed is a Microsoft Word file called "1.doc". You should create this file in Word, preferably containing the single line of text: "test document". This file can be saved anywhere, but the SQL scripts need to be changed so that the "create or replace directory" command refers to the right location. In the example, I've used C:\doc. multi_table_indexing_1.sql : creates a summary table containing all the data, and uses multi_column_datastore Download link / View in browser multi_table_indexing_2.sql : creates "virtual" documents using a procedure as a user_datastore Download link / View in browser

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• Guest blog: A Closer Look at Oracle Price Analytics by Will Hutchinson

  - by Takin Babaei

  Overview:  Price Analytics helps companies understand how much of each sale goes into discounts, special terms, and allowances. This visibility lets sales management see the panoply of discounts and start seeing whether each discount drives desired behavior. In Price Analytics monitors parts of the quote-to-order process, tracking quotes, including the whole price waterfall and seeing which result in orders. The “price waterfall” shows all discounts between list price and “pocket price”. Pocket price is the final price the vendor puts in its pocket after all discounts are taken. The value proposition: Based on benchmarks from leading consultancies and companies I have talked to, where they have studied the effects of discounting and started enforcing what many of them call “discount discipline”, they find they can increase the pocket price by 0.8-3%. Yes, in today’s zero or negative inflation environment, one can, through better monitoring of discounts, collect what amounts to a price rise of a few percent. We are not talking about selling more product, merely about collecting a higher pocket price without decreasing quantities sold. Higher prices fall straight to the bottom line. The best reference I have ever found for understanding this phenomenon comes from an article from the September-October 1992 issue of Harvard Business Review called “Managing Price, Gaining Profit” by Michael Marn and Robert Rosiello of McKinsey & Co. They describe the outsized impact price management has on bottom line performance compared to selling more product or cutting variable or fixed costs. Price Analytics manages what Marn and Rosiello call “transaction pricing”, namely the prices of a given transaction, as opposed to what is on the price list or pricing according to the value received. They make the point that if the vendor does not manage the price waterfall, customers will, to the vendor’s detriment. It also discusses its findings that in companies it studied, there was no correlation between discount levels and any indication of customer value. I urge you to read this article. What Price Analytics does: Price analytics looks at quotes the company issues and tracks them until either the quote is accepted or rejected or it expires. There are prebuilt adapters for EBS and Siebel as well as a universal adapter. The target audience includes pricing analysts, product managers, sales managers, and VP’s of sales, marketing, finance, and sales operations. It tracks how effective discounts have been, the win rate on quotes, how well pricing policies have been followed, customer and product profitability, and customer performance against commitments. It has the concept of price waterfall, the deal lifecycle, and price segmentation built into the product. These help product and sales managers understand their pricing and its effectiveness on driving revenue and profit. They also help understand how terms are adhered to during negotiations. They also help people understand what segments exist and how well they are adhered to. To help your company increase its profits and revenues, I urge you to look at this product. If you have questions, please contact me. Will HutchinsonMaster Principal Sales Consultant – Analytics, Oracle Corp. Will Hutchinson has worked in the business intelligence and data warehousing for over 25 years. He started building data warehouses in 1986 at Metaphor, advancing to running Metaphor UK’s sales consulting area. He also worked in A.T. Kearney’s business intelligence practice for over four years, running projects and providing training to new consultants in the IT practice. He also worked at Informatica and then Siebel, before coming to Oracle with the Siebel acquisition. He became Master Principal Sales Consultant in 2009. He has worked on developing ROI and TCO models for business intelligence for over ten years. Mr. Hutchinson has a BS degree in Chemical Engineering from Princeton University and an MBA in Finance from the University of Chicago.

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• Book Review: Oracle ADF 11gR2 Development Beginner's Guide

  - by Grant Ronald

  Packt Publishing asked me to review Oracle ADF 11gR2 Development Beginner's Guide by Vinod Krishnan, so on a couple of long flights I managed to get through the book in a couple of sittings. One point to make clear before I go into the review.  Having authored "The Quick Start Guide to Fusion Development: JDeveloper and Oracle ADF", I've written a book which covers the same topic/beginner level.  I also think that its worth stating up front that I applaud anyone who has gone  through the effort of writing a technical book. So well done Vinod.  But on to the review: The book itself is a good break down of topic areas.  Vinod starts with a quick tour around the IDE, which is an important step given all the work you do will be through the IDE.  The book then goes through the general path that I tend to always teach: a quick overview demo, ADF BC, validation, binding, UI, task flows and then the various "add on" topics like security, MDS and advanced topics.  So it covers the right topics in, IMO, the right order.  I also think the writing style flows nicely as well - Its a relatively easy book to read, it doesn't get too formal and the "Have a go hero" hands on sections will be useful for many. That said, I did pick out a number of styles/themes to the writing that I found went against the idea of a beginners guide.  For example, in writing my book, I tried to carefully avoid talking about topics not yet covered or not yet relevant at that point in someone's learning.  So, if I was a new ADF developer reading this book, did I really need to know about ADFBindingFilter and DataBindings.cpx file on page 58 - I've only just learned how to do a drag and drop simple application so showing me XML configuration files relevant to JSF/ADF lifecycle is probably going to scare me off! I found this in a couple of places, for example, the security chapter starts on page 219 but by page 222 (and most of the preceding pages are hands-on steps) we're diving into the web.xml, weblogic.xml, adf-config.xml, jsp-config.xml and jazn-data.xml.  Don't get me wrong, I'm not saying you shouldn't know this, but I feel you have to get people on a strong grounding of the concepts before showing them implementation files.  If having just learned what ADF Security is will "The initialization parameter remove.anonymous.role is set to false for the JpsFilter filter as this filter is the first filter defined in the file" really going to help me? The other theme I found which I felt didn't work was that a couple of the chapters descended into a reference guide.  For example page 159 onwards basically lists UI components and their properties.  And page 87 onwards list the attributes of ADF BC in pretty much the same way as the on line help or developer guide, and I've a personal aversion to any sort of help that says pretty much what the attribute name is e.g. "Precision Rule: this option is used to set a strict precision rule", or "Property Set: this is the property set that has to be applied to the attribute". Hmmm, I think I could have worked that out myself, what I would want to know in a beginners guide are what are these for, what might I use them for...and if I don't need to use them to create an emp/dept example them maybe it’s better to leave them out. All that said, would the book help me - yes it would.  It’s obvious that Vinod knows ADF and his style is relatively easy going and the book covers all that it has to, but I think the book could have done a better job in the educational side of guiding beginners.

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• Personalize your Experience with the Oracle Partner Store

  - by Kristin Rose

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} "Any sufficiently advanced technology is indistinguishable from magic." - Arthur C. Clarke So it may not be magic, but it’s definitely close!  Partners can now personalize their experience with the Oracle Partner Store and control what and who receives notifications. Let’s take a look at the MyOPS tab in Partner Store and explore more: Under “My Account” select Personal Information.  In the additional Email Addresses box, you can add in email addresses, including distribution lists that you want to be copied for every OPS notification that you receive. If you select Preferences in the drop-down you set the following options: What language you want to receive alerts in Whether or not you want to receive order confirmation and order booked alerts Your default installation country and currency Your default support offering and duration when you add items to the cart Other preferences you can select from the drop down include: Bill to Addresses Ship to Addresses Preferred Bill to/ Ship to Company information Credit Cards Please note that these settings will only affect your account in the Oracle Partner Store – they will not affect other users from your company.  For more information please refer to our training page. So take a moment to set up the Partner Store to meet your needs and save you some time. Abracadabra, Simon Davis Senior Director WW A&C Quote To Order Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Oracle participó en el Expocontact14

  - by Noelia Gomez

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Los pasados 27 y 28 de Mayo tuvo lugar el congreso Expocontact en el Museo del Traje. El congreso volvió a ser punto de encuentro de los mejores expertos y empresas líderes del sector Contact Center con una convocatoria de 700 asistentes. Oracle, además de patrocinador del evento, formó parte de la agenda con la ponencia de Victor López, Sales Consulting Director, CRM Orale Ibérica en la que explicó “Cómo pasar de atender a “gestionar experiencias” ”. En esta ponencia trasladó la importancia de la innovación tecnológica en el servicio al cliente ya que a través de este “puedes disponer del perfil completo de tu cliente” y hacer tu trabajo más ágil y funcional, comentaba Victor. Además, aprovechó para resaltar las mayores funcionalidades de las soluciones de CX (Customer Experience) de Oracle en la nube: “multicanal, móviles, integradas y flexibles”. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Además de las ponencias, la agenda contaba con una mesa redonda donde se debatió sobre la gestión integral del cliente desde una perspectiva global. La interacción de la audiencia fue clave durante las dos jornadas, pudiendo votar a las preguntas propuestas sobre las ponencias en directo y conociendo al momento los resultados, a través de una aplicación móvil. Algo que hizo constatar un mensaje clave para este sector: “saber escuchar al cliente” Conoce ya nuestras soluciones de CX aquí. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Implementing Service Level Agreements in Enterprise Manager 12c for Oracle Packaged Applications

  - by Anand Akela

  Contributed by Eunjoo Lee, Product Manager, Oracle Enterprise Manager. Service Level Management, or SLM, is a key tool in the proactive management of any Oracle Packaged Application (e.g., E-Business Suite, Siebel, PeopleSoft, JD Edwards E1, Fusion Apps, etc.). The benefits of SLM are that administrators can utilize representative Application transactions, which are constantly and automatically running behind the scenes, to verify that all of the key application and technology components of an Application are available and performing to expectations. A single transaction can verify the availability and performance of the underlying Application Tech Stack in a much more efficient manner than by monitoring the same underlying targets individually. In this article, we’ll be demonstrating SLM using Siebel Applications, but the same tools and processes apply to any of the Package Applications mentioned above. In this demonstration, we will log into the Siebel Application, navigate to the Contacts View, update a contact phone record, and then log-out. This transaction exposes availability and performance metrics of multiple Siebel Servers, multiple Components and Component Groups, and the Siebel Database - in a single unified manner. We can then monitor and manage these transactions like any other target in EM 12c, including placing pro-active alerts on them if the transaction is either unavailable or is not performing to required levels. The first step in the SLM process is recording the Siebel transaction. The following screenwatch demonstrates how to record Siebel transaction using an EM tool called “OpenScript”. A completed recording is called a “Synthetic Transaction”. The second step in the SLM process is uploading the Synthetic Transaction into EM 12c, and creating Generic Service Tests. We can create a Generic Service Test to execute our synthetic transactions at regular intervals to evaluate the performance of various business flows. As these transactions are running periodically, it is possible to monitor the performance of the Siebel Application by evaluating the performance of the synthetic transactions. The process of creating a Generic Service Test is detailed in the next screenwatch. EM 12c provides a guided workflow for all of the key creation steps, including configuring the Service Test, uploading of the Synthetic Test, determining the frequency of the Service Test, establishing beacons, and selecting performance and usage metrics, just to name a few. The third and final step in the SLM process is the creation of Service Level Agreements (SLA). Service Level Agreements allow Administrators to utilize the previously created Service Tests to specify expected service levels for Application availability, performance, and usage. SLAs can be created for different time periods and for different Service Tests. This last screenwatch demonstrates the process of creating an SLA, as well as highlights the Dashboards and Reports that Administrators can use to monitor Service Test results. Hopefully, this article provides you with a good start point for creating Service Level Agreements for your E-Business Suite, Siebel, PeopleSoft, JD Edwards E1, or Fusion Applications. Enterprise Manager Cloud Control 12c, with the Application Management Suites, represents a quick and easy way to implement Service Level Management capabilities at customer sites. Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Google+ |  Newsletter

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• Rethinking Oracle Optimizer Statistics for P6 Part 2

  - by Brian Diehl

  In the previous post (Part 1), I tried to draw some key insights about the relationship between P6 and Oracle Optimizer Statistics.  The first is that average cardinality has the greatest impact on query optimization and that the particular queries generated by P6 are more likely to use this average during calculations. The second is that these are statistics that are unlikely to change greatly over the life of the application. Ultimately, our goal is to get the best query optimization possible.  Or is it? Stability No application administrator wants to get the call at 9am that their application users cannot get there work done because everything is running slow. This is a possibility with a regularly scheduled nightly collection of statistics. It may not just be slow performance, but a complete loss of service because one or more queries are optimized poorly. Ideally, this should not be the case. The database optimizer should make better decisions with more up-to-date data. Better statistics may give incremental performance benefit. However, this benefit must be balanced against the potential cost of system down time.  It is stability that we ultimately desire and not absolute optimal performance. We do want the benefit from more accurate statistics and better query plans, but not at the risk of an unusable system. As a result, I've developed the following methodology around managing database statistics for the P6 database.  1. No Automatic Re-Gathering - The daily, weekly, or other interval of statistic gathering is unlikely to be beneficial. Quite the opposite. It is more likely to cause problems. 2. Smart Re-Gathering - The time to collect statistics is when things have changed significantly. For a new installation of P6, this is happening more often because the data is growing from a few rows to thousands and more. But for a mature system, the data is not changing significantly from week-to-week. There are times to collect statistics: New releases of the application Changes in the underlying hardware or software versions (ex. new Oracle RDBMS version) When additional user groups are added. The new groups may use the software in significantly different ways. After significant changes in the data. This may be monthly, quarterly or yearly.  3. Always Test - If you take away one thing from this post, it would be to always have a plan to test after changing statistics. In reality, statistics can be collected as often as you desire provided there are tests in place to verify that performance is the same or better. These might be automated tests or simply a manual script of application functions. 4. Have a Way Out - Never change the statistics without a way to return to the previous set. Think of the statistics as one part of the overall application code that also includes the source code--both application and RDBMS. It would be foolish to change to the new code without a way to get back to the previous version. In the final post, I will talk about the actual script I created for P6 PMDB and possible future direction for managing query performance. 

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• Best of Breed vs. Suite – Oracle’s SaaS Delivers Both

  - by yaldahhakim

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} The debate of which is better: “best of breed” business applications vs. an integrated suite is certainly not a new conversation. This has been argued between IT vendors and CIOs for years. It’s also important to clarify that “best of breed” does not necessarily translate into being the richest functionality; rather it’s often about just having the best fit solution to solve a specific business problem or need. So what does cloud have to do with the niche vs. suite debate? Consuming business applications in a cloud or SaaS deployment model can change the best of breed vs. suite discussion - if the cloud is done right. It’s having your cake and eating it too only better: you don’t have to gather all the ingredients or wait to bake your cake, and you can adjust how big of slice you take. Before you eat, it’s worth pausing to recall much of what we learned about IT over the last decade. These basic IT principles still hold true even though the financial model has changed from buying to renting. In other words, what’s under the technology hood still matters. Architecture and development methodologies like building an application based on open standards so it works with other systems - is still important. Data and information silos, complex integrations, and proprietary technologies that lock you in, are still bad. While some may argue that IT no longer matters with cloud, the opposite is actually true. If anything cloud can help return IT back to its rightful place as key strategic asset vs. a liability on the balance sheet. The “I” in CIO was never meant to stand for “integration” yet it’s amazing how much time and money is poured into these types of initiatives for most organizations each year. Rather the “I” needs to stand for “innovation”. This is where Oracle SaaS can uniquely help. Oracle’s application strategy has not really changed over the years. It’s always been about bringing the best and richest functionality across the enterprise to our customers while leveraging a common, standards-based, and enterprise-grade platform. So not jut best fit, but the best capabilities based on the input of thousands of enterprise customers across the globe. Oracle invests billions in R&D every year to add new capabilities to the broadest cloud portfolio in the industry, spanning across functional pillars like CRM, HCM, ERP, etc. And where it makes sense, Oracle combines key strategic acquisitions to complement organic functionality. The result is best of breed delivered in a suite. Again this is not something new. The game changer now with cloud is that it impacts HOW Oracle customers adopt the richest, most modern applications across the business – and continue on getting it. Consuming oracle applications in the cloud means you can adopt new capabilities and updates very quickly and easily. There’s no hardware to buy or software to manage. Oracle does it for you. Low upfront costs and an OpEx financial model is the easy part. Oracle Cloud Applications take it a big step further. For organizations that demand having the latest and richest functionality and accelerating the time to value from their IT investment, Oracle Cloud is the right path. It’s about holistically changing the “hows” and the “whys” of the organization by leveraging transformational innovations like social, mobile, and big data in a consistent and more powerful way. Not just about sales force automation or talent management. These technologies should impact all parts of the company and Oracle Cloud is the enterprise-grade delivery vehicle. Oracle SaaS helps break down barriers of adoption and is eases the headache of upgrades, investing in new supporting hardware, or adding internal expertise to manage it all. With Oracle Cloud, customers can get best of breed capabilities in either a full suite model or a la carte. And because it’s entirely built on open standards, it’s built to co-exist with existing IT investments. Updates can be automatic or delayed based on a customer’s requirements. And it’s complete – a full suite of cross pillar functionality. Even better, if you don’t like it, need more or less, just turn the dial up or down. Just like your utility bill, you pay for what you use, and can consume more or less power whenever you need it. Lower cost, lower investment risk, without compromising on functionality, security, or performance. Technology still matters in the cloud. So our cloud customers also like that when they adopt our cloud applications, they also get the best underlying technology, from the middleware and database platform down to infrastructure and Oracle’s engineered systems. Therefore it’s not just the greatest and latest in application functionality, but everything underneath that makes it work is also the latest and greatest. The best of breed technology stack powering best of breed business applications, and all delivered in a subscription based model. The best of both worlds. Yep, that’s the idea.

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• New Agile PLM Customer Testimonial Videos on YouTube

  - by Kerrie Foy

  Have you visited the Oracle Agile PLM channel on YouTube recently? There are many new video testimonials, and even an overview of how Oracle Agile PLM helps companies drive powerful corporate performance by maximizing product profitability. Here are a few highlights... Oracle Agile PLM: Proven Results Watch an overview of the transformative success our customers have realized using Oracle Agile PLM applications to take their company to the next level. Alcatel-Lucent Ups Competitive Edge with Oracle Agile PLM and Oracle EBS Brad Magnani of Alcatel-Lucent Enterprise describes how the Oracle Agile PLM and Oracle EBS solutions help speed time to market, eliminate wasted cash, secure data, and ensure product quality, enabling innovation and success. Herbalife: an Oracle Agile PLM Customer Video Filmed at OpenWorld 2010 Listen to Gary Swanson of Herbalife describe how his organization realizes powerful new insight into product information with Agile PLM Business Intelligence (BI). Tyson: an Oracle Agile PLM for Process Customer Video Filmed at OpenWorld 2010, featuring Kim Glenn Tyson: an Oracle Agile PLM for Process Customer Video Filmed at OpenWorld 2010, featuring Amber Woods We are so proud to have two testimonials from Tyson Foods! Tune in to each to see the unique perspectives on Agile PLM for Process at Tyson from different organizational views, demonstrating Oracle's ability to enable enterprise-wide PLM implementations delivering superior results. Take a moment to view these interesting customer testimonials to learn how Oracle Agile PLM applications are helping companies succeed. Subscribe to our YouTube channel today!

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• New WebLogic Server 12.1.2 Installation and Patching Technology By Monica Riccelli

  - by JuergenKress

  WebLogic Server 12.1.2 has many new features, but the first new feature you are likely to notice is the change in installer technology. WebLogic Server and Coherence 12.1.2 are installed using Oracle Universal Installer (OUI) installer technology. We have also changed WebLogic Server patching technology from SmartUpdate to OPatch, the patching tool used to patch OUI installations. Note that installation and patching technology used for prior versions of WebLogic Server has not changed. The primary motivation for this change is to provide consistency across the Oracle stack. Prior to WebLogic Server 12.1.2, Fusion Middleware customers were required to use different technologies to install and patch, for example, Oracle Application Development Framework (ADF) with WebLogic Server. Now users can perform installation and patching across products more efficiently by using the same technologies, and by using new installation packages that simplify installation of Fusion Middleware products with WebLogic Server. Check the YouTube video that describes how to install  WebLogic Server 12.1.2 using the  OUI installer. The following WebLogic Server distributions are now available on the Oracle Technology Network (OTN)  under OTN license, and from Oracle Software Delivery Cloud (OSDC) for licensed customers: wls_121200.jar - This OUI installer package includes WebLogic Server and Coherence and is targeted at WebLogic Server users who do not require other Fusion Middleware components such as ADF. This generic installer can be used to install WebLogic Server and Coherence on any supported operating system, and is intended for development or production purposes. This is available on OTN and OSDC. Read the complete article here. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: Monica Riccelli,WebLogic 12c,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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• JDeveloper and ADF at UKOUG

  - by Grant Ronald

  This year, Oracle ADF and JDeveloper has a big showing at the UKOUG (about 22 hours worth!!)- Europe's largest Oracle User Group.  There are three days packed with awesome ADF content delivered by some of the leading lights in ADF Developement including Duncan Mills, Frank Nimphius, Shay Shmeltzer, Susan Duncan, Lucas Jellema, Steven Davelaar, Sten Vesterli (and I'll be there as well!). Please make sure you refer to the official agenda for timings but an outline is here (if you think there are any sessions I have missed let me know and I will add them) Monday 10:00 - 10:45 - Deepdive into logical and physical data modeling with JDeveloper 10:00 - 12:15 - Debugging ADF Applications 12:15 - 13:15 - Learn ADF Task Flows in 60 Minutes 14:30 - 15:15 - ADF's Hidden Gem - the Groovy scripting language in Oracle ADF 15:25 - 16:10 - ADF Patterns for Forms Conversions 16:35 - 17:35 - Dummies Guide to Oracle ADF 16:35 - 17:35 - ADF Security Overview - Strategies and Best Practices 17:45 - 18:30 - A Methodology for Enterprise Applications with Oracle ADF Tuesday 09:00 - 10:00 - Real World Performance Tuning for Oracle ADF 11:15 - 12:15 - Keynote: Modern Development, Mobility and Rich Internet Applications 11:15 - 12:15 - Migration to Fusion Middleware 11g: Real world cases of Forms, ADF and Identity Management upgrades 14:40 - 15:20 - What's new in JDeveloper 11gR2 14:40 - 15:20 - Development Tools Roundtable 15:35 - 16:20 - ALM in Jdeveloper is exciting! 16:40 - 17:40 - Moving Oracle Forms to Oracle ADF: Case Studies Wednesday 09:00 - 10:00 - Building a Multi-Tasking ADF Application with Dynamic Regions and Dynamic Tabs 10:10 - 10:55 - Building Highly Reusable ADF Taskflows 12:30 - 13:30 - Design Patterns, Customization and Extensibility of Fusion Applications 14:25 - 15:10 - Continuous Integration with Hudson: What a year! 14:00 - 17:00 - Wednesday Wizardry with Fusion Middleware - Live application development demonstration with ADF, SOA Suite 15:20 - 16:05 - Adding Mobile and Web 2.0 UIs to Existing Applications - The Fusion Way  16:15 - 17:00 - Leveraging ADF for Building Complex Custom Applications

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• Using Oracle hint "FIRST_ROWS" to improve Oracle database performances

  - by bobetko

  I have a statement that runs on Oracle database server. The statement has about 5 joins and there is nothing unusual there. It looks pretty much like below: SELECT field1, field2, field3, ... FROM table1, table2, table3, table4, table5 WHERE table1.id = table2.id AND table2.id = table3.id AND ... table5.userid = 1 The problem (and what is interesting) is that statement for userid = 1 takes 1 second to return 590 records. Statement for userid = 2 takes around 30 seconds to return 70 records. I don't understand why is difference so big. It seems that different execution plan is chosen for statement with userid = 1 and different for userid = 2. After I implemented Oracle Hint FIRST_ROW, performance become significantly better. Both statements (for both ids 1 and 2) produce return in under 1 second. SELECT /*+ FIRST_ROWS */ field1, field2, field3, ... FROM table1, table2, table3, table4, table5 WHERE table1.id = table2.id AND table2.id = table3.id AND ... table5.userid = 1 Questions: 1) What are possible reasons for bad performance when userid = 2 (when hint is not used)? 2) Why would execution plan be different for one vs another statement (when hint is not used)? 3) Is there anything that I should be careful about when deciding to add this hint to my queries? Thanks

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• ExaLogic 2.01 ppt & training & Installation check-list & tips & Web tier roadmap

  - by JuergenKress

  For partners with an ExaLogic opportunity or an ExaLogic demo center we plan to offer an hands-on ExaLogic bootcamp. If you want to attend, please make sure that you add your details to our wiki: ExaLogic checklist Exalogic Installation checklist 08.2012.pdf Exalogic Installation Tips and Tricks 08.2012.pdf Oracle FMW Web Tier Roadmap .pptx (Oracle and Partner confidential) ExaLogic Vision CVC 08.2012.pptx Online Launch Event: Introducing Oracle Exalogic Elastic Cloud Software 2.0 Webcast Replay For the complete ExaLogic partner kit, please visit the WebLogic Community Workspace (WebLogic Community membership required). Exalogic Distribution Rights Update Oracle have recently modified the criteria for obtaining Distribution Rights (resell rights) for Oracle Exadata Database Machine and Exalogic Elastic Cloud. Partners will NO longer be required to be specialized in these products or in their underlying product sets in order to attain Distribution Rights. There are, however, competency criteria that partners must meet, and partners must still apply for the respective Distributions Rights. Please note, there are no changes to the criteria to become EXADATA or EXALOGIC Specialized. List of Criteria is available on the Sell tab of the he Exalogic Elastic Cloud Knowledge Zone WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: ExaLogic,Exalogic training,education,training,Exalogic roadmap,exalogic installation,WebLogic Community,Oracle,OPN,Jürgen Kress

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• Want to be part of the most meaningful Customer Experience conversation today?

  - by Tony Berk

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Today's entry is written by Chris Warner, Director, Product Strategy at Oracle. By now you’ve undoubtedly seen the blogs and announcements about Oracle OpenWorld. And perhaps you’ve also seen the news about OpenWorld’s newest sister event: Oracle Customer Experience (CX) Summit @ OpenWorld. Oracle CX Summit was created to be the most meaningful CX event, to be truly unique, to serve as the place to discover what it takes and what it really means to put the customer at the center of your business success. One long-time Oracle customer, when told about the Oracle CX Summit, put it this way: ‘This makes me rethink how I think about Oracle and Customer Experience’. Listen to what she heard and you be the judge. We believe Customer Experience (‘CX’) is a movement, not just the latest ‘IT’ tech trend. CX isn’t something you can simply ‘install’. CX is one of the most strategic initiatives an organization can undertake. Customer Experience is about connecting with an organization’s most important asset, the customer, and the critical role that connection has to an organization’s success. And there’s never been a bigger gathering of the smartest CX minds, most successful CX companies, and innovative CX examples than Oracle CX Summit. Take Subaru, for example. The company fully embraced the CX opportunity and their CX leadership will be on stage at the Oracle CX Summit to share their CX journey. They radically changed the way they interact with their customers, empower their employees, and differentiate their brand. And this is a story with a phenomenal happy ending: in a stagnant market and shrinking economy, they GREW their business and outpaced their competition. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} At Oracle CX Summit, you will be surrounded by dozens of CX leaders, visionaries and innovators like Subaru. This three-day event brings together the largest collection of thought leaders and practitioners in Customer Experience ever. Notable presenters include: v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Seth Godin - World-renowned blogger and one ‘the World’s Top 21 Speakers’, author of 14 best-selling books like “Permission Marketing”, and founder of dozens of startups such as Squidoo.com (ranked one of the top 125 sites in the US). Kerry Bodine - VP Principal Analyst at Forrester for Customer Experience, author of the just-published book “Outside In - The Power of Putting Customers at the Center of Your Business”, and renowned author of “The Customer Experience Ecosystem”. Bruce Temkin - Co-founder and Chair of the Customer Experience Professionals Association, revered blogger of “Customer Experience Matters”, former VP Principal Analyst at Forrester for Customer Experience, Founder and Managing Partner of The Temkin Group, a leading Customer Experience research and consulting firm. George Kembel - Executive Director and Co-founder of the Stanford Design School, an established, recognized thought leader in design thinking and innovation, and a Silicon Valley based-CEO, venture capitalist and educator. Gene Alvarez - VP Research Analyst at Gartner and a recognized authority in the Retail and Consumer Goods industry. Gene has been published, featured and referenced in a variety of trade publications for Customer Experience insights. Senior Executives from innovative Customer Experience brands and agencies like AT&T, Intuit, Southwest Airlines, Marriott, Quiksilver, and Sapient. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} But the CX Summit includes much, much more. There are over 30+ role-driven sessions and rountables as well as one-of-a-kind events including: v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} The Customer Experience Innovation Tent featuring hands-on demonstrations of bleeding-edge customer experiences like the Share Happy Ice Cream Machine A hands-on Customer Journey Mapping Workshop that lets you learn design thinking techniques for innovating differentiated experiences that drive cross-functional alignment Access to the Oracle OpenWorld Exhibition Halls and DEMOgrounds as well as a week-long Live Music Festival and the Oracle Appreciation Event featuring Pearl Jam and Kings of Leon Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} At Oracle, we are quite proud of our award-winning suite of CX products, a suite of solutions that can help an organization greatly accelerate their CX journey. But Oracle CX Summit isn’t about products. It’s about how an organization can succeed in its CX initiative. There’s never been a bigger gathering of the smartest CX minds, most successful CX companies, and innovative CX examples than Oracle CX Summit. Come join the Customer Experience Revolution. Register for Oracle CX Summit @ OpenWorld here. v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} --

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• GL Expense Allocation in OPM Actual Costing

  - by Annemarie Provisero

  ADVISOR WEBCAST:  GL Expense Allocation in OPM Actual Costing PRODUCT FAMILY: Oracle Process Manufacturing     March 16, 2011 at 8 am PT, 9 am MT, 11 am ET This session is designed for customers and functional users, and discusses the setups necessary for expense allocation (flow of expenses from general ledger balances to Oracle Process Manufacturing Costing then back to GL, Examples include screen shots of test cases). TOPICS WILL INCLUDE: Concept of GL expense allocation in OPM. Situation where this functionality is more suitable. Setups needed to make this work. Examples with screen shots (Performed test cases). Known gaps in this functionality. A short, live demonstration (only if applicable) and question and answer period will be included. Oracle Advisor Webcasts are dedicated to building your awareness around our products and services. This session does not replace offerings from Oracle Global Support Services. Click here to register for this session ------------------------------------------------------------------------------------------------------------- The above webcast is a service of the E-Business Suite Communities in My Oracle Support.For more information on other webcasts, please reference the Oracle Advisor Webcast Schedule.Click here to visit the E-Business Communities in My Oracle Support Note that all links require access to My Oracle Support.

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• November eSTEP nyhedsbrev til hardware partner presales

  - by user12842157

  Kære partner,Vi vil hermed gøre dig opmærksom på at November versionen af vores eSTEP nyhedsbrev nu kan findes på eSTEP portalen. Du finder omtalte nyhedsbrev på vores portal under eSTEP News ---> Latest Newsletter. For at få access til portalen skal du bruge linket nederst i denne blog. Nyt fra Oracle: Reflektioner over Oracle OpenWorld, Oracle Buys GoAhead Det tekniske hjørne: T4 processor, SPARC SuperCluster T4-4, Pillar Axiom 600,  Oracle ZFS Appliance,  Hybrid Columnar Compression Support for ZFS Storage Appliances and Pillar Axiom Storage Systems, Oracle Exalytics In-memory Machine, Oracle Big Data Appliance, Oracle Database Express Edition 11g Release 2(Oracle Database XE), Oracle Public Cloud Træning og events: eSTEP Events Schedule, Recently Delivered TechCasts, Delivered Campaigns in 2011, Q&A covering Oracle Database Appliance How to ...: Oracle Server Finder - choose the system that is right for your, Power calculator for all the HW, SW documentation search , TO YOUR ATTENTION - Remarks to new configuration-options for 7120 URL: http://launch.oracle.com/PIN: er sendt til vores kontaktliste, ellers henvend dig til : [email protected] versioner af dette nyhedsbrev kan findes på portalen under "Archived Newsletters", mere information findes også under Events, Download og Links.Vi værdsætter enhver feed back på indholdet på portalen og anden information vi leverer.Med venlig hilsenPartner HW Enablement EMEA

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• Is Oracle Policy Automation a Fit for My Agency? I'll bet it is.

  - by jeffrey.waterman

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Recently, I stumbled upon a new(-ish) whitepaper now posted on the Oracle Technology Network around Oracle Policy Automation (OPA). This paper is certain to become a must read for any customer interested in rules automation. What is OPA?  If you are not sitting in your favorite Greek restaurant waiting for that order of Saganaki to appear, OPA is Oracle’s solution for automated streamlining, standardizing, and the maintenance of policy. It is a specialized rules platform that simplifies the automation of rules and policies, putting the analysis in the hands of the analysts, not the IT organization. In other words, OPA allows the organization to be more efficient by eliminating (or at a minimum, reducing the engagement of) the middle man from the process. The whitepaper I mention above is titled, “Is Oracle Policy Automation a Good Fit for My Business?”. This short document walks the reader through use cases and advice for the reader to consider when deciding if OPA is right for their agency. The paper outlines many different scenarios, different uses of OPA in production today and, where OPA may not be a good fit. Many of the use case examples revolve around end user questionnaires or analyst research. What is often overlooked is OPA’s ability to act as a rules engine behind the scenes. That is, take inputs from one source (e.g., personnel data), process that data in OPA and send the output (e.g., pay data with benefits deductions) to a second source. The rules have been automated, no necessary human intervention to perform analysis. A few of my customers have used the embedded OPA solution to improve transaction processing and reduce the time spent analyzing exceptions. I suggest any reader whose organization is reliant on or deals with high complexity, volume or volatility in rules that are based on documentation – or which need to be documented – take a look at Oracle Policy Automation. You can find the white paper on Oracle Technology Network. You can find the white paper in the Oracle Policy Automation of the OTN. You can find more information around OPA on oracle.com. Finally, you can send me a question any time at [email protected] Thank you for reading. If you have any topics around Oracle Applications in the Federal or Public Sector industries you would like to see addressed in this blog, please leave suggestions in the comments section and I will do my best to address in a future post.

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• Adaptive Case Management Modeling with CMMN by Jessica Ray

  - by JuergenKress

  A new version of Oracle BPM Suite 11.1.1.7 with Adaptive Case Management (ACM) is now available, so what will that mean for requirements gathering? BPM project requirements can be documented using Business Process Model and Notation (BPMN 2.0). For ACM, there is a new notation in the works. It is called Case Management Model and Notation (CMMN). For now, this notation isn’t included as a modeling tool in the new version of Oracle BPM Suite 11.1.1.7 with ACM, but it is possible that a modeling tool could be included in a future release. What is CMMN? CMMN is a standard intended to capture the common elements that Case Management Products use, the same way that BPMN is a standard for BPM products (such as Oracle BPM). CMMN is created by the Object Management Group (OMG) and is still in the beta version. In April 2014, OMG released the second beta version the CMMN 1.0, and the most recent version is available here. CMMN captures some of the elements that are commonly used when talking about ACM such as Cases, Milestones, and Tasks. It also introduces some elements that you may not automatically hear when talking about ACM such as Stages, Events, and Decorators. Here is a quick summary at a few (but not all) of the elements of CMMN taken from the CMMN spec. A Few CMMN Elements Read the complete article here SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Jessica Ray,Avio,Adaptive Case Management,ACM,CMMN,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• December 2012 OTN Member Offers

  - by Cassandra Clark - OTN

  Our partners have answered the special offer call just in time for you to either shop for the tech professional in your life or share the list below with someone who keeps asking you what you want for the holidays.  Go right to the Oracle Technology Network Member Discount Page or read on for more details. Oracle  Store has extended their 10% Savings through December 31st 2012.Oracle Press - Oracle Technology Network members get 40% off the latest Oracle Press book by Oracle ACE Directors Ben Prusinski and Gustavo Gonzalez, Oracle E-Business Suite Financials Handbook, Third Edition in print and ebook format. CRC Press - Has added 3 NEW titles!  Get 20% off the below title at checkout. Secure Java: For Web Application Development Open Source Data Warehousing and Business Intelligence Developing Essbase Applications: Advanced Techniques for Finance and IT Professional Oracle Embedded Programming and Application Development Packt Publishing - Get 25% off the print books and get 35% off the eBooks listed below. You will need to be logged in for the discounts to apply at checkout and codes expire December 31st 2012. Getting Started with Oracle Data Integrator 11g: A Hands-On Tutorial Oracle Business Intelligence Enterprise Edition 11g: A Hands-On Tutorial Oracle Certified Associate, Java SE 7 Programmer Study Guide Safari Online-  Give the Gift of Knowledge This Holiday SeasonGive your friends and colleagues the gift of Safari Books Online! With an ever-expanding library of books and videos from more than 100 publishers (including Oracle Press), a subscription to Safari Books Online is the gift that always fits, helping your friends learn new skills and stay current. Starting at $42.99, gift subscriptions are available for 1, 3, 6 and 12 months. Get all of this and more at the Oracle Technology Network Member Discount Page!

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• General Availability: Simplified User Experience Design Patterns eBook

  - by ultan o'broin

  Karen Scipi (@karenscipi) writes: The Oracle Applications User Experience team is delighted to announce that our Simplified User Experience Design Patterns for the Oracle Applications Cloud Service eBook is available for free. Working with publishers McGraw-Hill, we're pleased to make the eBook available in EPUB (for use on Apple iOS devices), MOBI (ideal for Amazon Kindle), and PDF (for anything with Adobe Reader) versions. The Simplified User Experience Design Patterns for the Oracle Applications Cloud Service eBook We’re sharing the same user experience design patterns, and their supporting guidance on page types and Oracle ADF components that Oracle uses to build simplified user interfaces (UIs) for the Oracle Sales Cloud and Oracle Human Capital Management (HCM) Cloud, with you so that you can build your own simplified UI solutions. Click to register and download your free copy of the eBook Design patterns offer big wins for applications builders because they are proven, reusable, and based on Oracle technology. They enable developers, partners, and customers to design and build the best user experiences consistently, shortening the application's development cycle, boosting designer and developer productivity, and lowering the overall time and cost of building a great user experience. Developers use the eBook to build their own simplified UIs with Oracle ADF and Oracle JDeveloper Now, Oracle partners, customers and the Oracle ADF community can share further in the Oracle Applications User Experience science and design expertise that brought the acclaimed simplified UIs to the Cloud and they can build their own UIs, simply and productively too!

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• SOA performance on SPARC T5 benchmark results

  - by JuergenKress

  The brand NEW super fast SPARC T5 servers are available. The platform is superb to run large SOA Suite environments or to consolidate your whole middleware platform. Some performance advices, recommended for all workloads: Performance profile for SOA apps on Oracle Solaris 11 BPEL (Fusion Order Demo) instances per second OSB (messages / transformations per second) Crypto acceleration study for SOA transformations SPARC T4 and T5 platform testing, pre-tuning Performance suitable for mid-to-high range enterprise in stand-alone SOA deployment or virtualized consolidation environment shared with Oracle applications 2.2x to 5x faster than SPARC T3 servers 25% faster SOA throughput, core to core than Intel 5600-series servers (running Exalogic software) SPARC T5 has 2x the consolidation density of Intel 5600-class processors 2x faster initial deployment time using Optimized Solutions pre-tested configuration steps Over 200 Application adapters for easiest Oracle software integration Would you like to get details? We can share with you on 1:1 bases T5 SOA Suite performance benchmarks, please contact your local partner manager or myself! SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: T5,TS Sparc,T5 SOA,bechmark,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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